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Location: Batumi Workplace: remote CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATION Responsible for the proper operation and maintenance of Auxiliary Engines and other machinery equipment. Holder of valid COC (STCW Reg III/1) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Familiarity with container ship machinery and operational specifics will be considered an advantage. Good communication and leadership skills. Fluent in written and spoken English.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank on the same type/size of vessel. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [6 months +/- 1 months] Contract Benefit: competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.   JOB DESCRIPTION   Responsible for the proper operation and maintenance of Auxiliary Engines and other machinery equipment. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Effective English communication. Safety culture and mindset. Experience with multicultural working environment.     VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank on the same vessel type and with 2 stroke engines over 10000KW output. Experience in trading area USA and Australia is recommended.     CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.   JOB DESCRIPTION & QUALIFICATION     Responsible for leading Engine room team to ensure smooth operation of Engines and machinery equipment. Experience in repairs and dry docking is required Experience with multicultural working environment. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Effective English communication. Safety culture and mindset.     VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 4 months in Rank on the same vessel type and with 2 stroke engines over 10000KW output. Experience in FRAMO and/or Steam Turbines cargo pump system is recommended. Experience in trading area USA and Australia is recommended.       CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support    You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for navigation safety and voyage planning, including chart corrections and publications Assists Chief Officer in cargo operations, inspections, and safety duties Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for the safe cargo operations and maintenance of the vessel. Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 4 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.   JOB DESCRIPTION AND QUALIFICATION    Overall ship's command and responsibility to ensure safety of crew, cargo and environmental protection. Ensure compliance with all regulatory and company requirements Plan and execute voyages efficiently Supervise cargo operations (loading, stowage, securing, discharge) Lead crew, enforce safety procedures, and conduct drills Handle emergencies and maintain all documentation & reporting  Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Good communication and leadership skills. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 4 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS   Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Good communication and leadership skills. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank on the same type/size of vessel. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS   Responsible for proper operation and maintenance of Engines room and other machinery equipment. Holder of valid COC (STCW Reg III/2) with verification. Holder of valid STCW certifications required for the position. Experience in repairs and dry docking is required Experience with multicultural working environment. Good communication and leadership skills. Effective English communication Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank on the same type/size of vessel. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 month] Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS   Responsible for the safe cargo operations and maintenance of the vessel. Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Experience with multicultural working environment. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 8 months in Rank on the same type of vessel. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 month] Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS   Responsible for the safe cargo operations and maintenance of the vessel. Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Experience with multicultural working environment. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 9 months in Rank on the same type/size of vessel.  Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 month] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION AND QUALIFICATIONS Overall command of the vessel, ensuring safe navigation and operations. Ensure compliance with all regulatory and company requirements. Plan and execute voyages efficiently. Supervise cargo operations (loading, stowage, securing, discharge). Lead crew, enforce safety procedures, and conduct drills. Handle emergencies and maintain all documentation & reporting.   Holder of a valid COC (STWC Reg II/2) with verification. Holder of valid STCW certifications required for the position. Experience with a multi-cultural working environment. Good communication and leadership skills. Fluent in the written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 9 months in rank on the same type/size of vessel. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary Terms and conditions as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION Responsible for the safe cargo operations and maintenance of the vessel. Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Experience with multicultural working environment. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank on the same type of vessel. Kamsarmax bulker experience is mandatory. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining and Performance Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Busselton, Australia; Bunbury, Australia; Margaret River, Australia; Dunsborough, Australia; Mandurah, Australia About Intellect At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia. We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle. Why Join Us? Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect Competitive compensation & attractive perks Minimal admin burden — we handle scheduling, billing, client matching Regular supervision & CPD included Diverse client base — from local employees to regional/global Fortune 500 companies Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership What You’ll Do Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed Facilitate webinars and in-person seminars (optional) Support employees with wellbeing, stress, and resilience Collaborate with Intellect’s internal clinical team to improve EAP programs Requirements Must Haves Counsellors: Master’s in Counselling or Counselling Psychology Active membership/registration with one of: ACA (Australian Counselling Association) PACFA (Psychotherapy & Counselling Federation of Australia) 1–3 years of supervised counselling experience (internship counts if part of licensure pathway) Clinical Psychologists: Master’s in Clinical Psychology from an APAC-accredited program General registration with AHPRA (Psychology Board of Australia) Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program) 1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway) Nice to Haves Experience working with First Nations / Aboriginal & Torres Strait Islander communities Background in managerial or leadership support (e.g., coaching managers, HR advisory) Prior EAP or workplace counselling experience Additional languages Flexibility for occasional onsite sessions Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients) Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type) Benefits Let’s Talk This is more than a job. It’s your chance to: Work with a global provider network Broaden your clientele base beyond local users Grow your career outside of sessions through research, content, and webinars Access supervision & CE most EAPs don’t provide If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you.  Apply today and join Intellect in transforming workplace mental health across the country and beyond.

Location: Lagos, Nigeria At Renmoney, we are building a leading microfinance bank in one of the most dynamic markets globally. As we continue to scale, we are looking for a Chief of Staff to the CEO - a high-impact, strategic operator who will work side-by-side with the CEO on the company’s most critical priorities. What you will do Act as a trusted partner to the CEO , driving strategic priorities and ensuring effective execution across the business Lead high-impact, cross-functional projects end-to-end — from problem structuring to implementation Operate as an internal engagement manager , bringing structure, clarity, and momentum to complex initiatives Prepare and deliver executive-level materials , including board presentations, strategy papers, and decision memos Represent the CEO in internal and external forums when needed, ensuring alignment and clear communication Drive follow-ups and accountability across leadership to ensure decisions are translated into action Identify and solve ambiguous problems across product, operations, and growth Requirements What we are looking for 5+ years of experience in a top-tier consulting or related firms (e.g. McKinsey & Company, Boston Consulting Group, or equivalent) Strong track record of leading workstreams or acting as an Engagement Manager / Project Leader Exceptional problem-solving and structured thinking skills Ability to operate in high-ambiguity, fast-paced environments Strong communication skills, with experience presenting to senior stakeholders High level of ownership, discretion, and judgment Genuine interest in fintech and emerging markets Benefits Work directly with the CEO on the company’s most critical challenges Gain exposure across all major functions — from product to risk to growth Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary and performance bonus Comprehensive health insurance, 25+ paid vacations and day-offs, personal development plan Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.

Location: Shanghai, China; Hong Kong; Taipei, Taiwan Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) CXG 外部合作讲师 / 轻咨询顾问（奢侈品零售 / 客户体验） Location: Greater China / APAC | Engagement Type: Freelance / Project-based 工作地点：大中华区 / 亚太地区｜合作形式：自由职业 / 项目制合作 Role Positioning (Please Read Carefully) 岗位定位（请务必阅读） This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors. 这不是一个通用型讲师岗位。你需要既能交付高质量培训，又能将业务问题转化为可执行行为。 Key Responsibilities 岗位职责 1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership. 1. 培训交付（核心）：为一线及管理者提供培训，包括服务、VIC客户经营、销售转化及领导力。 2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs. 2. 业务转化：将业务问题转化为行为标准与培训方案，并与业务指标挂钩。 3. Content Adaptation: Customize CXG frameworks and localize for APAC. 3. 内容定制：基于CXG方法论进行客户化与本地化。 4. Light Consulting Support: Support workshops and provide structured feedback. 4. 轻咨询支持：参与客户讨论并提供结构化反馈。 Requirements Mandatory Requirements (Non-negotiable) 任职要求（硬性条件） Luxury / Premium Brand Experience: Must have hands-on experience (retail, clienteling, L&D). 奢侈品经验：必须具备深度在场经验（门店、客户经营或内部培训）。 Training Experience: Experience training frontline and managers with strong facilitation skills. 培训经验：具备一线及管理者培训经验，具备良好授课能力。 Business Understanding: Ability to connect training with business outcomes. 业务理解：能将培训与业务结果（转化、客户体验等）连接。 Preferred Profile 优先考虑 Store manager / L&D / consulting experience preferred. 有店长、培训或咨询经验优先。 Extensive experience in the automotive industry highly preferred. 汽车行业经验丰富者尤其优先。 Language: Mandarin & English required;  Japanese/Korean/Cantonese a plus. 语言要求：中英文流利，日语/韩语/广东话 是加分项 What We Do NOT Look For 不考虑人选 Generic trainers without retail experience or purely theoretical profiles. 无零售经验的通用讲师或纯理论型人员。 Application Requirements 应聘要求 CV + Training portfolio + 1 case (business challenge, solution, impact). 简历 + 培训案例 + 1个案例说明（业务问题、方案及结果）。 Benefits To be discussed during the interview. 服务费用面议

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Montreal Workplace: onsite ABOUT YOU   We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead technical initiatives, shape architectural decisions, and mentor engineers while building scalable systems that power products used by game developers worldwide.   Strong leadership and technical expertise in backend engineering are essential, along with extensive experience in Go, distributed systems, and production-grade infrastructure. The ability to balance technical vision with business priorities—driving modernization efforts while maintaining delivery momentum—will be key to your success in this role.   If you're passionate about building high-performing engineering teams and love creating robust, scalable solutions that empower the gaming industry, we would love to hear from you!   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. RESPONSIBILITIES Initiate and lead discussions on technical solutions and architecture. Influence technical decision-making and set standards for sound engineering practices. Lead refactoring and modernization efforts while maintaining delivery timelines. Identify and prioritize technical debt to ensure long-term codebase health. Collaborate with product and engineering leads to balance business goals with technical integrity. Build and deliver end-to-end software solutions in a fast-paced environment. Take ownership of production issues and define efficient triage and resolution processes. Implement robust test coverage and uphold strong code review standards. Enhance developer experience by improving tools, processes, and workflows. Act as a hands-on technical leader who guides, mentors, and inspires the engineering team. REQUIREMENTS 8+ years of experience in software development. 2+ years of experience working with Go . 2+ years of experience as a Technical Lead . Strong experience with PostgreSQL and/or MySQL . Proficiency with Git , Docker , Kubernetes , and Helm . Experience with messaging systems ( RabbitMQ and/or Kafka ). Basic understanding of frontend frameworks ( React and/or Next.js ). Basic knowledge of cloud computing ( Google Cloud Platform preferred). NICE TO HAVE Experience building scalable, secure Login-as-a-Service platforms . Deep understanding of OAuth2 , OIDC , SAML , JWT , and session/token management . Strong knowledge of social login , SSO , and federated identity . Experience designing multi-tenant identity systems with isolation and configurability. Experience delivering developer-friendly APIs, SDKs, and integration documentation . Excellent English communication skills - both technical and non-technical. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.    Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Technical Lead, we will conduct a background check that may include the following. Criminal history check. Employment verification. Education verification.   Relevance to job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/ managing budgets /accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com