Location: US: Washington Remote Worker; US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
ABOUT THE ROLE
Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work.
THE TECHNICAL CHALLENGES
Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers.
Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next.
Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create.
IMPACT
In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back.
At twelve months you will have:
- Set a multi-year technical strategy for Reporting & Insights
- Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth
- Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers
- Put shared foundations for AI-native reporting and insights into production
- Grown the Lead and Senior Engineers around you and raised the technical bar across the group
Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team.
OWNERSHIP
You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems
WHO YOU’LL WORK WITH
You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on.
WHAT YOU BRING
Must-have:
- You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it.
- You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries.
- You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters.
- You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system.
- You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on.
Nice to have:
- Financial, reporting or analytics domain experience
- LLM or agent-based features in production
- .NET and AWS
- A presence in the wider tech community through talks, writing or open source
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $287,000 - $320,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
ГибридКанада; This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
The Products Team at Docker is looking for a Principal Product Manager for our core Sandbox platform. You will own and drive an investment and product area from high-level concept design to delivery and operation. You will help shape the future of a key area of Docker. You will work closely with developers inside and outside of Docker, our customers, as well as our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grows, you will help to foster teams eager to continuously build, measure, and learn.
To thrive in this role, you’ll need experience working with developers and a technical knowledge of developer tools. You’ll need to know how to work with the developer community and understand the lifecycle of software development, the software supply chain and how AI agents are safely orchestrated and deployed with sandboxes. You’ll need a relentless drive to try new things, and an eye for detail. Your long-term success will depend on your ability to own the product roadmap and collaborate with the developer community, and scale our services. Most importantly, you’ll need to be okay with taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action.
_______________________________________________________________________
RESPONSIBILITIES
- You own a product area, the long-term vision, the roadmap, the revenue, and the results.
- You believe in and can articulate succinctly, our customers and their pain points. You empathize and understand the world they live in and the constraints they work through.
- You will engage deeply with developers and find amazing solutions that solve today's problems while optimizing for tomorrow's vision.
- You enjoy building products that are easy to adopt and use. You have a keen design sensibility, and you are always looking for ways to improve the usability of your products.
- You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope, in concert with cross functional teams.
- You’re a fan of iterative development, working with our customers as well as cross-functional teams to hypothesize, measure impact, and learn from previous releases to iterate on future roadmap plans.
_______________________________________________________________________
QUALIFICATIONS
- You have deep empathy for the needs of developers and are obsessed with talking to your users.
- You have created and deployed AI agents at scale and dealt with all the challenges and pain points of such tasks
- You are comfortable interacting with a command-line interface.
- You have experience building B2B, SaaS or have a background in Public Cloud
- You have experience working with tools in the software supply chain and/or software security
- You can break down complex technical problems into small, release-able, user valuable features.
- You can explain complex ideas simply and communicate across diverse stakeholders.
- You have effective written, verbal, and visual communication skills.
- You can analyze data, both qualitative and quantitative, to inform decision making.
- You have a collaborative approach and ability to work with fast moving, distributed, cross-functional teams.
- You have experience running products at various stages of maturity, from legacy to greenfield.
- You are a doer as well as a strategist. We are small and need all hands on deck.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Get to know Docker! Vision, mission, values
- Understand the team and business unit’s mission
- Meet the team along with peers across the business unit and company
- Work closely with designers, researchers and engineers to get to know our user’s needs and current pain points.
- Work with your Manager and team to review and create quarterly goals
- Understand your product’s roadmap and what data is available to make data driven decisions
FIRST 90 DAYS
- Understand the company’s and business unit’s product vision and how it relates to your team’s objectives
- Provide clarity of product vision to your team and how your team contributes to the overall success of the company and business unit
- Develop deep understanding of our developers and customers and why they love Docker
- Shape your team roadmap and vision in close collaboration with design and engineering peers.
- Lead the definition of the team OKRs for the quarter and provide progress reports
ONE YEAR OUTLOOK
- Lead product initiatives across cross-functional teams to create value for our users
- Drive the long term direction of your product including contributions to ARR
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $280,000 – $300,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact.
- Commercial Contracting: Structure, negotiate, and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreements, vendor agreements, and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus.
- Operational Excellence: Help build out our commercial function to be best-in-class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability.
- Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so.
- Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues and be accustomed to sharing and helping the team succeed.
- Judgment: Understand risk in the context of a hyperscaling business, have sound judgment, and be strategic in your decision-making. You will not be afraid to make judgment calls, and you will be empowered to do so.
- Approach: A strong work ethic with an eye for detail. You will strive for perfection and expect that of others.
- Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.
WHAT YOU’LL BRING
- 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.
- A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
- Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.
- A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
EVEN BETTER…
- Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.
- Non-English languages, especially Spanish, German and French.
- A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
- Law firm experience at a top-tier, internationally recognized law firm.
- Experience working at a high-growth startup and operating with a sense of ownership.
- Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA or Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
The Products Team at Docker is looking for a Principal Product Manager for our core Sandbox platform. You will own and drive an investment and product area from high-level concept design to delivery and operation. You will help shape the future of a key area of Docker. You will work closely with developers inside and outside of Docker, our customers, as well as our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grows, you will help to foster teams eager to continuously build, measure, and learn.
To thrive in this role, you’ll need experience working with developers and a technical knowledge of developer tools. You’ll need to know how to work with the developer community and understand the lifecycle of software development, the software supply chain and how AI agents are safely orchestrated and deployed with sandboxes. You’ll need a relentless drive to try new things, and an eye for detail. Your long-term success will depend on your ability to own the product roadmap and collaborate with the developer community, and scale our services. Most importantly, you’ll need to be okay with taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action.
_______________________________________________________________________
RESPONSIBILITIES
- You own a product area, the long-term vision, the roadmap, the revenue, and the results.
- You believe in and can articulate succinctly, our customers and their pain points. You empathize and understand the world they live in and the constraints they work through.
- You will engage deeply with developers and find amazing solutions that solve today's problems while optimizing for tomorrow's vision.
- You enjoy building products that are easy to adopt and use. You have a keen design sensibility, and you are always looking for ways to improve the usability of your products.
- You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope, in concert with cross functional teams.
- You’re a fan of iterative development, working with our customers as well as cross-functional teams to hypothesize, measure impact, and learn from previous releases to iterate on future roadmap plans.
_______________________________________________________________________
QUALIFICATIONS
- You have deep empathy for the needs of developers and are obsessed with talking to your users.
- You have created and deployed AI agents at scale and dealt with all the challenges and pain points of such tasks
- You are comfortable interacting with a command-line interface.
- You have experience building B2B, SaaS or have a background in Public Cloud
- You have experience working with tools in the software supply chain and/or software security
- You can break down complex technical problems into small, release-able, user valuable features.
- You can explain complex ideas simply and communicate across diverse stakeholders.
- You have effective written, verbal, and visual communication skills.
- You can analyze data, both qualitative and quantitative, to inform decision making.
- You have a collaborative approach and ability to work with fast moving, distributed, cross-functional teams.
- You have experience running products at various stages of maturity, from legacy to greenfield.
- You are a doer as well as a strategist. We are small and need all hands on deck.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Get to know Docker! Vision, mission, values
- Understand the team and business unit’s mission
- Meet the team along with peers across the business unit and company
- Work closely with designers, researchers and engineers to get to know our user’s needs and current pain points.
- Work with your Manager and team to review and create quarterly goals
- Understand your product’s roadmap and what data is available to make data driven decisions
FIRST 90 DAYS
- Understand the company’s and business unit’s product vision and how it relates to your team’s objectives
- Provide clarity of product vision to your team and how your team contributes to the overall success of the company and business unit
- Develop deep understanding of our developers and customers and why they love Docker
- Shape your team roadmap and vision in close collaboration with design and engineering peers.
- Lead the definition of the team OKRs for the quarter and provide progress reports
ONE YEAR OUTLOOK
- Lead product initiatives across cross-functional teams to create value for our users
- Drive the long term direction of your product including contributions to ARR
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $280,000 – $300,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We're hiring a Product Counsel to be a core member of Sierra's growing legal team. This role will report to our Associate General Counsel, Product and Privacy, as part of our growing product legal function. We are looking for someone who has deep expertise in product counseling for AI or other emerging technologies. You will be a legal partner for Sierra’s product and engineering teams, and help shape how our products go to market responsibly, ensuring privacy, compliance, and risk considerations are embedded throughout the product lifecycle. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we'll provide the support and opportunities you need to grow and excel as a lawyer. You'll be part of a legal team that is highly respected within the company — committed to excellence, collaboration, and making a meaningful impact.
Product
- End-to-end responsibility for product legal support: counsel Product and Engineering teams from concept through launch across Sierra's agent platform and new products.
- Work closely with Engineering teams to integrate compliance and privacy-by-design principles and AI transparency measures into product development.
- Advise the customer-facing Agent Development teams on legal requirements of product features, including consumer protection, telecommunications (e.g., voice and messaging), and industry-specific requirements for regulated customers.
- Develop scalable product review processes, launch checklists, and self-serve guidance that let product teams move quickly.
Regulatory (with focus on AI)
- Advise on emerging AI-specific regulations and their applicability to Sierra's products.
- Partner with the privacy team to implement AI governance policies and frameworks to ensure responsible AI deployment.
- Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications.
WHAT YOU’LL BRING
- 4+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company.
- Experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products.
- Working knowledge of the legal domains that touch product development, including privacy (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework), consumer protection, and IP.
- Ability to partner with technical teams to understand all aspects of Sierra's product offering.
- Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment.
- Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders.
- A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.
- Be a team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.
EVEN BETTER…
- Experience with voice/telephony products and related regulatory regimes (e.g., TCPA, state call recording laws).
- Experience counseling on products sold into regulated industries (healthcare, financial services).
- Familiarity with machine learning models and their associated risks.
- Previous experience developing trust and safety or responsible AI programs.
- Startup experience and comfort with rapid iteration and ambiguity.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
THE ROLE / IMPACT
In this role, you will help shape the technical foundation for money movement capabilities while unlocking new product lines globally. You will contribute to the design and development of reliable, scalable, performant, and secure services for the platform, ensuring operational excellence and direct business outcomes.
This is a rare chance to join an early-stage initiative, contribute to foundational architectural decisions, and have a visible impact on the future of small businesses. By writing production code and developing proof-of-concepts, you will help solve complex financial technology challenges at a massive scale.
The team / how they connect
The Payments Platform team is the engine powering money movement across the entire ecosystem, collaborating closely with product, security, risk, and operations. We are a highly collaborative collective that values technical excellence, inclusion, and continuous innovation. Together, we work cross-functionally to translate complex business needs into resilient engineering solutions that support millions of subscribers.
The team is currently working on / Initially, you will focus on
- Designing and building payment platform capabilities, such as orchestration, risk and fraud prevention, and multi-provider integrations.
- Building out a global bill payment product to streamline how small businesses manage their cash flow.
- Developing core high-throughput platform services using modern backend stacks alongside AWS.
- Integrating and leveraging artificial intelligence capabilities to accelerate development workflows and enhance engineering productivity.
Where and how you can work
We support a hybrid working model that blends the flexibility of working from home with the collaboration of being in the office. You will spend time connecting with your team in our modern office spaces on designated boost days, balancing focused independent work with in-person connection.
Here are some of the things we are looking for
- A proven track record of delivering highly available, distributed backend systems and high-throughput services under real-world constraints.
- Deep understanding of system architecture, API design, and both SQL and NoSQL databases.
- Proficiency in modern backend stacks such as C#, Java, Golang, or C++, alongside cloud-native platforms like AWS.
- Passion for staying hands-on by contributing directly to production code, proof-of-concepts, and technical deep dives.
- Strong collaborative skills with a desire to mentor fellow team members, share technical knowledge, and foster an inclusive culture.
- Demonstrated ability in breaking down complex problems into clear, actionable solutions while driving agile execution to deliver results.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California: $209K - $251K USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Remote - US
About LaunchDarkly Engineering
LaunchDarkly helps engineering organizations
ship software and AI with speed,
safety, and control. Our platform gives teams the confidence to release gradually, target experiences to the right audiences, learn through experimentation, understand what is happening in production, and respond quickly when risk appears.
Our engineers build the systems, services, SDKs, developer tools, cloud infrastructure, and product experiences that make this possible. The work spans high-scale distributed systems, reliable data and event pipelines, intuitive enterprise workflows, and AI-powered capabilities that help teams manage the next generation of software delivery.
LaunchDarkly’s SDKs are used in systems that perform trillions of feature flag evaluations each day, giving our engineering work a direct connection to the reliability and customer experience of software around the world. As the company grows, we are expanding beyond traditional feature management into experimentation, observability, and AgentControl—helping customers control more of the software and AI lifecycle. That creates an unusually broad set of technical challenges, visible customer impact, and room for engineers to shape what comes next.
We believe in the power of teams. We work with humility, openness, curiosity, and care; we value clear communication, thoughtful technical judgment, inclusive collaboration, and a strong sense of ownership. We encourage people to apply even when they do not meet every qualification listed below. We are interested in the experience, perspective, and potential you would bring to the role.
About the Job
As a Software Engineer on LaunchDarkly’s SDK team, you will build the primary touchpoint that our customers interact with on a daily basis. You’ll work with multiple technologies across our 35+ SDKs while enabling customers of all kinds to feature flag their code. When working on our SDKs, you’d be contributing to much more than thin client wrappers. Our SDKs are feature-rich agents with strong emphases on performance, concurrency, and resiliency -- all while following idiomatic practices for their tech stack.
LaunchDarkly serves trillions of feature flags daily to customers all around the globe, and every flag is handled by our SDKs. This team has a major impact not only on our company, but on our customers (and their customers). We are growing fast and we need your help writing the next chapter in our story.
Responsibilities:
Contribute to development for SDKs in
supported platforms
:
Implement new features and improvements to meet customer performance and resiliency requirements
Keep up to date with the latest development practices
Collaborate with our engineering and product teams to drive the implementation and release of major features
Actively maintain our open-source repositories
Identify areas of improvement and advocate for best practices
Have an active voice in shaping both technology and product decisions
Basic Qualifications:
Demonstrable experience building libraries and packages used by other developers
Polyglot background with an ability to context switch between languages quickly
5+ years experience with at least two of the following: .NET/Go/Ruby/Python/NodeJS/Java
Experience with the following is a plus:
C++/Erlang/Haskell/Lua
AI SDKs
Observability SDKs
Mobile development
Strong computer science fundamentals
Committed to working in a communicative, collaborative environment
Self‐starter and problem solver, willing to solve difficult problems and work independently when necessary
Strong testing background: experience building unit, integration, load tests, and benchmarks
Experience writing production-ready code with emphasis on quality and maintainability
Experience contributing to open-source software
Logistics:
This is a remote role, with opportunities to visit the office in the Bay Area, California, for team offsites
The SDK team is spread between Eastern and Pacific time zones
Highlights:
You will work collaboratively with a team of highly experienced engineers who are amazing at the craft of engineering and building SDKs
Your contributions will be publicly visible as the SDK team develops LaunchDarkly’s open-source SDKs in public
LaunchDarkly uses our own SDKs. You will have opportunities working with the other teams within LaunchDarkly
In this role, you can learn about many programming languages and frameworks
You will have opportunities to strongly influence roadmap and prioritization
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $171,200 - $235,400**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$154,100 - $211,860 **
Zone 3:
All other US locations -
$
145,500 - $200,090
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Associate to join the Platform Technology Support team, focusing on the Insight, Learning Center, and Architect platform features. This individual has a technical skillset who desires to deliver exceptional client experience in a fast-paced, collaborative, and entrepreneurial environment. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction, and operational processes as a team.
Responsibilities
Partner closely with Product Managers, Relationship Managers, Operations, and Annuities clients to configure the Insight, Learning Center, and Architect features with the specific customizations on the platform and facilitate internal user entitlements to the three features.
Configure courses for access by our users, along with completing the operational configurations to enable the tools for our clients.
Respond to escalations for inbound technical service queries and inquiries using the firm’s case management tool.
Add education content in the Learning Center to build training courses and make resources available.
File CE Credit applications and reports with external professional designations boards.
Assist with the creation of processes and documentation of technical issues to support new product solutions, enhancements, and operational changes.
Qualifications
2 to 5+ years of experience in a client technical support role or data entry and programing environment within a fast-paced, agile environment
Bachelor’s degree is required
Strong written and verbal communication skills are essential
Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility to quickly adjust to new challenges and priorities
Technical experience including comfort with spreadsheets, business intelligence tools and an understanding of databases (experience with SQL is a plus)
Experience with support ticketing tools and a strong foundation in technical troubleshooting and able to take a patient and client-centric approach to delivering technical and platform support
Attention to detail and able to analyze and research systems to rectify issues and provide solutions
Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution
Familiar with alternative investments and financial technology is preferred
Benefits
The base salary range for this role is $75,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.
Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $186,000 - $236,000 CAD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: US: San Mateo (1875 South Grant Street); US: Washington Remote Worker
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $206,000 - $260,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Sweden, the base compensation range for this role is SEK
775,444 - SEK 930,533
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Germany, the base compensation range for this role is €
97,034 - €116,441
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Ireland, the base compensation range for this role is €
82,988 - €99,586
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Ireland, the base compensation range for this role is €
104,000 - €124,800.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Office Coordinator to support the day-to-day operations of our office and help deliver an exceptional workplace experience for employees and visitors. As an iCapital employee with access to company systems and platforms, this role will work closely with the Office Manager to ensure smooth office operations, maintain high hospitality standards, coordinate workplace services, and provide administrative support.
The Office Coordinator serves as a key operational partner to the Office Manager and will assume responsibility for essential office functions during periods when the Office Manager is out of the office, including PTO, business travel, or other absences. This position requires a highly organized, service-oriented, and proactive individual who thrives in a fast-paced environment and enjoys supporting employees across all levels of the organization.
Responsibilities
Support the Office Manager in overseeing daily office operations, maintaining office documentation, inventories, operational procedures, and supporting administrative projects and special initiatives as assigned.
Serve as a welcoming and professional point of contact for employees, guests, and vendors, fostering a positive, hospitable workplace environment and assisting employees with workplace-related requests while directing inquiries appropriately.
Coordinate employee engagement activities, office events, breakfasts, lunches, celebrations, workplace initiatives, conference room readiness, event setup, and communications related to office updates, policies, and workplace programs.
Monitor, maintain, and replenish pantry supplies, snacks, beverages, office supplies, consumables, onboarding materials, welcome kits, and office equipment, while proactively identifying low inventory levels and ensuring pantries, kitchens, storage rooms, inventory areas, and common spaces remain organized, well-stocked, and presentable.
Receive, organize, and distribute deliveries and coordinate replenishment orders as needed.
Coordinate vendor visits, maintenance requests, repairs, service appointments, building management interactions, and vendor relationships, while assisting with office walkthroughs to identify facility issues, escalating concerns to the Office Manager and Regional Facilities team, and supporting timely resolution.
Assist with office projects, office moves, furniture installations, workplace improvements, and other facilities-related initiatives.
Support onboarding activities, including workstation preparation, welcome materials, office orientations, and coordination with IT and other internal departments to ensure new hire readiness.
Support health, safety, security, and emergency preparedness initiatives, including fire drills and safety communications, while ensuring workplace policies and procedures are consistently followed.
Maintain confidentiality when handling sensitive employee or business information.
Qualifications
Strong organizational and time management skills
Excellent written and verbal communication abilities
Customer-service and hospitality-focused mindset
Able to multitask and prioritize competing responsibilities.
Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint)
Able to quickly learn company systems and workplace technologies
Strong attention to detail and follow-through
Experience with workplace management platforms such as OfficeSpace, Coupa, Expensify, Sharebite, or similar systems is preferred
Experience supporting events, vendor management, facilities operations, or employee engagement programs
Work onsite Monday through Friday during standard business hours
Demonstrate professionalism, discretion, and sound judgment
Maintain a positive attitude and willingness to support office needs as they arise
Able to lift and move up to 40 pounds
Act as a trusted extension of the Office Manager and Workplace Team
Benefits
The base salary range for this role is $65,000 to $75,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 5 days a week.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In the UK, the base compensation range for this role is £
91,755 - £110,106.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
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УдалённоCanada; United States
ОфисLondon
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - US; The SDK team is spread between Eastern and Pacific time zones
Salt Lake City, Utah, United States
География найма не уточнена
ГибридleadCAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ГибридleadКанада; This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
seniorSweden (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorGermany (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorSpain (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorRepublic of Ireland (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
Salt Lake City, Utah, United States
seniorUnited Kingdom (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
