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Location: Annapolis Junction, MD, United States Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailor's solutions for a diverse range of government, military, nonprofit, and public-sector clients. Outstanding past performance built IDS’s reputation as the leading provider of support for multifaceted operations. Locations Annapolis Junction, MD Position Overview The Access Control Specialist (ACS) supports secure construction operations by controlling access to facilities hosting or preparing to host U.S. Government information. This role is responsible for managing access control points, screening personnel and materials, conducting patrols, and ensuring compliance with the Construction Security Plan (CSP). The ACS operates within a secure construction environment and is responsible for identifying and reporting security incidents in accordance with established escalation procedures. Key Responsibilities: Control and monitor access to secure construction areas and verify badges and authorizations Inspect personnel, materials, and equipment in accordance with CSP and Post Orders Conduct interior and exterior patrols and document all activity Identify, document, and report security incidents, discrepancies, or power loss Coordinate with CSTs for delivery inspections and alternative entrance access Perform duties in compliance with the SOW, CSP, and Guard Orders Ensure only authorized personnel, materials, tools, and vehicles are granted access Conduct required inspections and walking patrols to maintain security coverage Required Qualifications Clearance: Active Secret clearance required (JPAS/DISS) Citizenship: U.S. Citizen Age Requirement: 21 years or older *Note this is a government, not a company, requirement Required Experience Experience in access control or security for classified facilities or construction sites Ability to control access points and screen personnel and materials Ability to conduct walking patrols and maintain security presence Ability to complete security documentation and reports Ability to conduct extended walking patrols Physical Requirements Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements Preferred Qualifications Familiarity with Construction Security Plans (CSP), incident reporting, and patrol tracking systems preferred Work Schedule & Conditions Standard Schedule: Monday–Sunday Guaranteed Hours: 48 hours per week across 4–5 days (dependent on shift) Overtime Hours: Some overtime available Flexibility Requirements: Must be available to support weekend shifts on a rotating schedule Compensation& Benefits Local Rate: $ 27.00 per hour OT Rate: $ 40.50 per hour (for hours worked over 40/week) Benefits: Health, 401(k), PTO & Sick Leave, Paid Holidays Benefits transfer between contracts as an IDS employee Apply Join IDS International’s Cleared Programs team supporting secure and mission-critical environments. Apply to learn more about this opportunity. A Cleared Programs Recruiter will contact you to discuss the position and next steps—please monitor your email. Additional Information Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Employees may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds, though requirements may vary depending on the position. Regular and predictable attendance is essential. If you are unable to apply through the portal and require assistance or accommodation, please contact accommodation@idsinternational.com . Please do not submit resumes or applications to this email address. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news. IDS International offers a referral bonus program . If you know someone with an active clearance who may be a good fit, we encourage you to refer them for consideration. IDS International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Questions? kthompson@idsinternational.com

Location: Annapolis Junction, MD, United States Access Control Specialist (ACS) with Secret Clearance Annapolis Junction, MD Join IDS International’s National Security Services team supporting secure & mission-critical environments. The Access Control Specialist (ACS) supports secure construction operations by controlling access to facilities hosting or preparing to host U.S. Government information. This role is responsible for managing access control points, screening personnel and materials, conducting patrols, and ensuring compliance with the Construction Security Plan (CSP). The ACS operates within a secure construction environment and is responsible for identifying and reporting security incidents in accordance with established escalation procedures. Key Responsibilities Control and monitor access to secure construction areas and verify badges and authorizations Inspect personnel, materials, and equipment in accordance with CSP and Post Orders Conduct interior and exterior patrols and document all activity Identify, document, and report security incidents, discrepancies, or power loss Coordinate with CSTs for delivery inspections and alternative entrance access Perform duties in compliance with the SOW, CSP, and Guard Orders Ensure only authorized personnel, materials, tools, and vehicles are granted access Conduct required inspections and walking patrols to maintain security coverage Required Qualifications Clearance : Active Secret clearance required Citizenship : U.S. Citizen Age : 21 years or older *Note this is a government, not a company, requirement Required Experience : Experience in access control or security for classified facilities or construction sites Ability to control access points and screen personnel and materials Ability to conduct walking patrols and maintain security presence Ability to complete security documentation and reports Ability to conduct extended walking patrols Physical Requirements : Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements Preferred Qualifications Familiarity with Construction Security Plans (CSP), incident reporting, and patrol tracking systems preferred. Work Schedule & Conditions Standard Schedule : Monday–Sunday Guaranteed Hours : 48 hours per week across 4–5 days (dependent on shift) Overtime : Some overtime available based on client needs Flexibility Requirement : Must be available to support weekend shifts on a rotating schedule Compensation & Benefits Rate : $ 30.00 per hour Benefits : Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS *Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Stevensburg, VA, United States Cleared Escort with TS/SCI Clearance with Full Scope Poly Stevensburg, VA Join IDS International’s National Security Services team supporting secure & mission-critical environments. Cleared Escorts support secure facility operations by escorting uncleared personnel within government environments and ensuring compliance with established security procedures. This role operates in a high-visibility setting with continuous interaction with customer and government stakeholders. Escorts are responsible for maintaining situational awareness, enforcing escort protocols, and representing the program professionally in a customer-facing environment. Key Responsibilities Escort and monitor uncleared personnel within secure facilities Ensure compliance with customer and government security procedures Maintain constant awareness of escorted personnel Communicate effectively with security staff, vendors, and site leadership Represent the program professionally in a customer-facing role Required Qualifications Clearance : Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Full Scope (FS) Polygraph required Citizenship : U.S. Citizen Required Experience : Ability to escort and monitor personnel within secure environments Ability to ensure compliance with established security procedures Ability to always maintain awareness of personnel and surroundings Ability to communicate effectively with staff, vendors, and leadership Ability to work in a customer-facing environment Physical Requirements : Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements Preferred Qualifications Strong communication and interpersonal skills Reliable, punctual, and dependable Ability to work independently with minimal supervision Team-first mindset Basic computer proficiency (email, scheduling, tracking) Prior customer service experience Previous government or customer-site experience Construction or vendor oversight experience Experience working in complex or fast-paced environments Comfortable overseeing diverse teams and personalities Work Schedule & Conditions Standard Schedule : Monday–Friday, 0600–1430 or 0700–1530 Hours : Guaranteed 40 hours per week Overtime : Overtime opportunities available (time and a half) Flexibility Requirement : Must be available for occasional weekend 0700–1530 and overnight 2100–0500 shift support; Must be willing and able to travel between customer sites as needed or requested. Compensation & Benefits Rate : $ 49.00 per hour OT Rate : $ 73.50 per hour (for hours worked over 40/week) Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS . Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Moscow, Russia, Russian Federation Bodyguard with Top-Secret Clearance U.S. Embassy – Moscow, Russia | OCONUS | Two (2) year deployment commitment Join IDS International’s National Security Services team supporting secure & mission-critical environments. IDS International is seeking experienced protective security professionals to support close protection operations within a U.S. Embassy environment in Moscow, Russia. This role supports protective movement operations, advance work, and static security functions in support of senior diplomatic personnel. Personnel assigned to this role operate in a highly structured, high-security overseas environment requiring elevated situational awareness and strict adherence to operational procedures. Key Responsibilities Provide close protection services for senior diplomatic personnel Conduct advance preparation for protective movements Operate armored and unarmored vehicles Support protective movement coordination activities Staff static guard posts as directed Prepare written reports, logs, and security documentation Maintain required operational and administrative files Required Qualifications Clearance : Active Top-Secret clearance required Citizenship : U.S. Citizen U.S. License : Valid U.S. driver’s license with a clean driving record within the past three (3) years Education : High school diploma or GED equivalent Required Experience : Minimum three (3) years of relevant experience Minimum one (1) year of close protection experience Experience operating armored and unarmored vehicles Strong written communication and reporting skills Ability to operate effectively in a structured, high-security environment Physical Requirements : Ability to sit, stand, walk, bend, and move throughout secure facilities for extended periods Ability to work extended shifts in a secure operational environment Ability to lift and/or move moderate amounts of weight as required Preferred Qualifications Radio communication proficiency Experience operating in overseas or diplomatic security environments Strong situational awareness and accountability standards Work Schedule & Conditions Standard Schedule : 12-hour shifts; 60+ hours per week based on operational requirements Overtime : Opportunities for overtime may be available based on staffing and operational needs Flexibility Requirement : Schedule and shift assignments are based on U.S. Embassy and RSO operational requirements Compensation & Benefits Moscow Rate : $ 60.08 per hour *Ask about Training & OT rates Housing provided Three (3) paid 14-day R&R periods during initial deployment commitment Quarterly bonuses Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Aurora, CO, United States Cleared American Guard (CAG) with TS/SCI Clearance with CI-Poly Aurora, CO Join IDS International’s National Security Services team supporting secure & mission-critical environments. The Cleared American Guard serves as a professional Security Escort supporting operations within secure facilities. This role is responsible for escorting uncleared personnel, maintaining continuous awareness of activity within restricted areas, and ensuring full compliance with customer security protocols. The position requires strong situational awareness, sound judgment, and consistent adherence to safety and security procedures in both indoor and outdoor environments. Key Responsibilities Maintain continuous visual contact and awareness of escorted individuals to ensure compliance with all security requirements Enforce and adhere to all company, customer, and government safety and security policies Communicate professionally with site leadership, security personnel, vendors, and visitors Represent the program and IDS International in a professional and customer-facing capacity Complete escort logs, reports, or other administrative requirements as assigned Perform additional mission-related or administrative duties as required Required Qualifications Clearance : Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required Citizenship : U.S. Citizen Education : High School Diploma or GED equivalent Required Experience : Minimum 3+ years of professional experience in security, military, facilities support, or a related field Ability to acquire and maintain access to the assigned secure facility Physical Requirements : Ability to stand or sit for extended periods Ability to walk up to 5 miles per day Ability to work outdoors in varying weather conditions, including extreme heat and cold Ability to perform duties requiring manual dexterity and effective verbal and written communication Ability to read, understand, and apply written and verbal instructions Work Schedule & Conditions Standard Schedule : Monday–Thursday, 4 x 10 work weeks Shift : 0530–1600 *Employees will receive up to four (4) hours of regular pay if a scheduled shift is canceled after arrival Hours : Guaranteed 40 hours per week OT Hours : Overtime is project-based and applies only to individuals assigned to projects that require extra hours, not to the entire team Flexibility Requirement : Work schedule may include nights, weekends, and holidays to support on-site activities Environment : Work is performed in both indoor and outdoor environments under varying conditions Role may involve prolonged standing, walking, and sitting throughout the shift Must work effectively as part of a team and support administrative or secondary duties when escort activity is limited Personal devices and non-work-related activities are not permitted while performing escort duties Employees are not authorized to operate facility equipment or systems Compensation & Benefits Rate : $ 45.00 per hour Benefits : Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Moscow, Russia, Russian Federation Bodyguard Russian Translator with Top-Secret Clearance U.S. Embassy – Moscow, Russia | OCONUS | Two (2) year deployment commitment Join IDS International’s National Security Services team supporting secure & mission-critical environments. IDS International is seeking experienced Russian-speaking protective security professionals to support close protection operations within a U.S. Embassy environment in Moscow, Russia. This role combines protective security responsibilities with operational language support in a highly controlled overseas environment. Personnel assigned to this role must be comfortable operating in a high-security environment with elevated counterintelligence awareness requirements. Key Responsibilities Provide close protection services for senior diplomatic personnel Support protective movement operations and coordination activities Conduct advance preparation for movements and operational activities Operate armored and unarmored vehicles Prepare written reports, logs, and operational documentation Staff static security posts as directed Provide Russian language support during operations as required Required Qualifications Clearance : Active Top-Secret clearance required Citizenship : U.S. Citizen U.S. License : Valid U.S. driver’s license with a clean driving record within the past three (3) years Education : High school diploma or GED equivalent Required Experience : Minimum three (3) years of relevant experience Minimum one (1) year of close protection experience Experience operating armored and unarmored vehicles S3/R3 Russian language proficiency Strong written communication and reporting skills Important Language Requirement : Candidates must provide documentation demonstrating the required Russian language proficiency as part of the qualification process. Acceptable documentation may include recent language proficiency test results and/or third-party vendor verification confirming the candidate’s proficiency level. Candidates are responsible for obtaining and providing their language proficiency documentation; IDS does not administer the language proficiency test. Physical Requirements : Ability to sit, stand, walk, bend, and move throughout secure facilities for extended periods Ability to work extended shifts in a secure operational environment Ability to lift and/or move moderate amounts of weight as required Preferred Qualifications Radio communication proficiency Experience operating in overseas or diplomatic security environments Strong situational awareness and accountability standards Work Schedule & Conditions Standard Schedule : 12-hour shifts; 60+ hours per week based on operational requirements Overtime : Opportunities for overtime may be available based on staffing and operational needs Flexibility Requirement : Schedule and shift assignments are based on U.S. Embassy and RSO operational requirements Compensation & Benefits Moscow Rate : $ 61.71 per hour *Ask about Training & OT rates Housing provided Three (3) paid 14-day R&R periods during initial deployment commitment Quarterly bonuses Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps. Qualified Bodyguard Translator candidates should be prepared to provide documentation of their Russian language proficiency during the recruiting process. Please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Aurora, CO, United States Construction Surveillance Technician (CST) with TS/SCI Clearance with CI-Poly Aurora, CO Join IDS International’s National Security Services team supporting secure & mission-critical environments. The CST supports construction security operations within a cleared environment by monitoring site activities, analyzing construction designs, and identifying potential security vulnerabilities. This role operates on an active construction site and requires the ability to read and interpret blueprints, apply knowledge of surveillance detection principles, and document findings. The CST is responsible for maintaining continuous observation of construction processes and ensuring adherence to security requirements. CST CERTIFICATION OPPORTUNITY Already CST certified? Great. If not, qualified candidates may be considered for IDS International’s CST training and certification program prior to beginning a CST assignment! This virtual training program is designed to prepare selected candidates to apply ICD-705 requirements, support secure construction activities, identify security risks, and perform CST procedures in support of IDS programs. Key Responsibilities Operate inspection and surveillance equipment Utilize knowledge of construction disciplines, including civil, architectural, mechanical, electrical, and electronic engineering Read and analyze construction designs and blueprints to determine intended use Analyze structural designs and complexities that may conceal unintended or unauthorized purposes Apply knowledge of Technical Surveillance Countermeasures (TSCM) and surveillance detection principles Write detailed reports in English documenting findings, issues, and security situations Maintain daily logs during assigned shifts Required Qualifications Clearance : Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required Citizenship : U.S. Citizen Age : 21 years or older *Note this is a government, not a company, requirement Certification : Active CST certification required for assignment / Candidates who do not currently hold an active CST certification may be considered for IDS International’s CST training and certification program prior to beginning the CST assignment Education : High school diploma or GED equivalent Required Experience : Minimum five (5) years of experience in at least one of the following areas: Construction security surveillance Technical surveillance countermeasures Industrial or government security involving counterintelligence Construction quality assurance Supervisory construction experience Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems Ability to read and interpret construction drawings and blueprints Ability to analyze designs and structural complexities Knowledge of construction disciplines (civil, architectural, mechanical, electrical, electronic engineering) Knowledge of Technical Surveillance Countermeasures (TSCM) Familiarity with IC Tech Spec, Version 1.5.1 for ICD/ICS 705 Ability to communicate effectively in English and produce written reports and analyses Physical Requirements : Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements Preferred Qualifications Prior experience with NRO or NSA within the past 12–18 months for crossover suitability Work Schedule & Conditions Schedule : Monday–Friday Hours : Guaranteed 40 hours per week *Overtime may be available or required. Flexibility may be required based on project needs. Compensation & Benefits Rate : $ 46.00 per hour Benefits : Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS *Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments. Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Fairfield, CA, United States Construction Surveillance Technician (CST) with TS/SCI Clearance with CI-Poly Fairfield, CA Join IDS International’s National Security Services team supporting secure & mission-critical environments. The CST supports construction security operations within a cleared environment by controlling site access, monitoring construction personnel and activities, and documenting security-related findings. This role requires continuous observation of construction processes, communication with site leadership, and reporting of inspection milestones and incidents. The CST operates within an active construction site and is responsible for maintaining security compliance and detailed documentation of all activities. CST CERTIFICATION OPPORTUNITY Already CST certified? Great. If not, qualified candidates may be considered for IDS International’s CST training and certification program prior to beginning a CST assignment! This virtual training program is designed to prepare selected candidates to apply ICD-705 requirements, support secure construction activities, identify security risks, and perform CST procedures in support of IDS programs. Key Responsibilities Control access to the construction site Screen and escort personnel, materials, and tools entering or leaving the site Monitor construction workers and activities throughout assigned shifts Maintain communication with the Program Manager (PM) and site lead Submit daily reports and photographs documenting construction progress Track and report status of security inspection milestones Produce daily logs of all activities and events Report security incidents and anomalies, including counterintelligence concerns, to the SSM Conduct inspections and provide inspection reports, including photographic documentation Required Qualifications Clearance : Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required Citizenship : U.S. Citizen Age : 21 years or older *Note this is a government, not a company, requirement Education : High school diploma or GED equivalent Required Experience : Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems Ability to provide continuous surveillance of construction personnel and activities Ability to document screenings, findings, and security logs Ability to conduct inspections of secured and unsecured areas and materials Physical Requirements : Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements Preferred Qualifications Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems Ability to provide continuous surveillance of construction personnel and activities Ability to document screenings, findings, and security logs Ability to conduct inspections of secured and unsecured areas and materials Work Schedule & Conditions Schedule : Monday–Friday Hours : Guaranteed 40 hours per week Overtime : Overtime is a requirement for this contract and is based on client needs (40–50 hours per week) Compensation & Benefits Rate : $ 37.00 per hour + daily non-taxable per diem (MI&E and Lodging) *Bonus eligible Benefits : Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Annapolis Junction, MD, United States Construction Surveillance Technician (CST) with Top-Secret Clearance Annapolis Junction, MD Join IDS International’s National Security Services team supporting secure & mission-critical environments. The CST supports secure construction operations by conducting surveillance activities to maintain compliance with ICD 705 and related security requirements. This role requires monitoring construction processes, identifying noncompliance with secure construction standards, and ensuring that all observable construction elements meet required security guidelines. The CST operates within an active construction environment and is responsible for documenting findings, analyzing designs, and maintaining security awareness throughout the project lifecycle. CST CERTIFICATION OPPORTUNITY Already CST certified? Great. If not, qualified candidates may be considered for IDS International’s CST training and certification program prior to beginning a CST assignment! This virtual training program is designed to prepare selected candidates to apply ICD-705 requirements, support secure construction activities, identify security risks, and perform CST procedures in support of IDS programs. Key Responsibilities Operate inspection and surveillance equipment Utilize knowledge of construction disciplines, including civil, architectural, mechanical, electrical, and electronic engineering principles Read and analyze construction designs and blueprints to determine intended use Analyze structural designs and complexities that may conceal unintended purposes Apply knowledge of Technical Surveillance Countermeasures (TSCM) and construction security principles Identify noncompliance with ICD 705 secure construction requirements Maintain continuous observation of construction processes prior to enclosure Write detailed reports and analyses of findings, issues, and security situations Maintain daily logs during assigned shifts Required Qualifications Clearance : Active Top-Secret clearance required Citizenship : U.S. Citizen Age : 21 years or older *Note this is a government, not a company, requirement Certification : Active CST certification required for assignment / Candidates who do not currently hold an active CST certification may be considered for IDS International’s CST training and certification program prior to beginning the CST assignment Education : High school diploma or GED equivalent Required Experience : Ability to perform construction surveillance in compliance with ICD 705 standards Working knowledge of ICD 705 secure construction requirements Ability to identify noncompliance with construction security standards Understanding of secure construction methods that must remain observable prior to enclosure Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems Ability to read and interpret construction drawings and blueprints Ability to analyze designs and structural complexities Knowledge of Technical Surveillance Countermeasures (TSCM) Ability to communicate effectively in English and produce written reports and analyses Physical Requirements : Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements Work Schedule & Conditions Schedule : Monday–Friday Hours : Guaranteed 40 hours per week *Overtime may be available or required. Flexibility may be required based on project needs. Compensation & Benefits Rate : $ 36.00 per hour Benefits : Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS *Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments. Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Central Europe; Portugal; Germany; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. As an Account Executive EMEA/MENA, you will be responsible for the growth of our enterprise accounts in the region, ensuring all key metrics are delivered. With identified accounts, you will ensure revenue growth, customer success, and long-term customer partnership. In addition, you will provide direction and recommendations to the extended territory team and leadership to increase the region's efficiencies, structure, and strategy, ensuring individual and group success. YOU WILL BE ACCOUNTABLE FOR EXCELLENCE TO: - Own the full sales cycle from prospecting and qualification through trial, negotiation, closing, and handover. - Consistently achieve and exceed new business targets. - Build and manage a healthy pipeline through self-generated opportunities. - Develop territory strategy and specific account plans, expand install base and acquire net new customers, create and execute demand generation plans within a territory, and be accountable for all aspects of taking down the number as if you genuinely owned SplitMetrics. - Create a strong partnership with BDR, Marketing, Solutions, Product, Customer Success, Leadership and Legal to win strategic accounts. - Leverage internal and external tools to maximize customer information – Maximize success with a world-class SaaS toolkit (access to Gong, Hubspot, Linkedin Sales Navigator, AppMagic), and provide feedback on products regarding customers' issues and competitive trends. - Represent the company at industry events and conferences, building relationships and generating new business opportunities. - Maintain strong deal hygiene, forecasting accuracy, and CRM discipline. - Take ownership of performance, continuously improve sales skills, and actively seek and apply coaching and feedback. ABOUT YOU: We want to meet individuals passionate about the mobile marketing world, who have experience working with app publishers, agencies and brands and have a track record in owning large multi-year deals from end to end. - 3+ years of experience in sales roles, with a strong track record in mobile marketing or advertising technology. - A genuine passion for closing the deals with a ruthless focus on a customer. - Proven ability to sell complex SaaS solutions to multiple stakeholders and senior decision-makers. - A systematic approach in sales (MEDDIC). - Strong experience in outbound prospecting and pipeline generation. - A commitment to being an adviser and business development partner for a customer. - A consultative selling mindset - able to challenge customer thinking, uncover underlying business needs, and position solutions based on value and business impact. - Highly accountable, proactive, and results-oriented, with a strong sense of ownership. - Excellent written and verbal communication skills. - Curious, creative thinker, and open-minded character with a passion for challenges. - Strong understanding of the mobile marketing, app growth, and advertising ecosystem, with a genuine curiosity to continuously follow industry trends, market shifts, competitors, and emerging technologies. - Fluent English. WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Location: (Multiple States), United States About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the Role Improvado is hiring a Go-to-Market Engineer to build and run the engine that generates sales pipeline, then step into deals to help close them. You report directly to the VP of Sales. You’ll build agentic go-to-market loops with the Improvado platform at their core, first for our own sales motion, then for our customers. Our GTM is the lab for what we sell, and you run it. This is a team-of-one role with no SDR layer behind you. That means real ownership: you own outbound cadences, the data and tooling stack, and event follow-up. You work directly with the VP of Sales to design and run go-to-market experiments, on Improvado wherever possible, and you work alongside the demand generation team so outbound and advertising hit the same accounts and people. You identify which current customers to expand and with which products. And you are forward deployed: embedded with prospects and customers, building working use cases in their environment, and packaging the experiments that worked in-house into outcome-based projects Improvado sells. It is a hybrid of growth operator, forward deployed builder, and revenue strategist. Most people come to this role strong in one or two of those areas, and we expect you to grow into the rest. If you have done two and are hungry for the third, keep reading. Why you might love this job Direct line to the VP of Sales: you design experiments together and see the results fast. Your work moves pipeline every week, and nothing disappears into a process. You build real, working things on a real platform, for us and for customers. A clear path: become an Improvado expert who builds agentic GTM systems and delivers them to customers. What You’ll Do Outbound pipeline generation Design, build, and run multi-channel outbound cadences (email, LinkedIn, phone) targeting enterprise marketing and data leaders and agency executives (agencies manage data for many brands at once, so one agency win can open several accounts) Write and continuously test messaging, subject lines, and personalization at scale, including AI-assisted personalization Own deliverability, sending infrastructure, and domain health Sales and marketing alignment Work with the demand generation team so outbound and advertising target the same accounts, personas, and buying committees, with one shared target account list Build the operating rhythm between sales and marketing: shared definitions, a common view of account engagement, and a feedback loop from deals back into campaigns Partner with marketing on content and offers; own the sourced-pipeline number on the outbound side Go-to-market experimentation with the VP of Sales Design and run go-to-market experiments with the VP of Sales: messaging by buyer persona, channels, offers, signals, and workflows, each with a hypothesis, a measurement, and a scale-or-kill decision Run them on Improvado wherever possible, so our own go-to-market is the lab for what we sell Maintain a messaging playbook per persona that outbound, advertising, and account executives all draw from, and share results with marketing on a regular cadence Customer expansion Analyze the customer base to identify which accounts we should be upselling and which Improvado products fit each Build expansion plays with Customer Success and account executives, and run the outbound layer of those plays Tooling and data Own the go-to-market tech stack: sequencing, enrichment, intent data, CRM hygiene, and the integrations between them Build and maintain target account lists and contact data with enrichment waterfalls and signal-based triggers Automate the repetitive parts of prospecting so one person operates like a team Event follow-up Run pre-event targeting and outreach for conferences and field events Convert attendees, booth visitors, and scanned leads into qualified meetings within days, not weeks Forward deployed with prospects and customers Learn the Improvado platform deeply: connectors, data models, the AI agent, and dashboards Embed with prospects and customers on active opportunities and expansions to build working go-to-market and marketing-data use cases in their environment. Ship something they use, not a demo Carry what you learn in customer environments back into our own experiments, outbound targeting, and messaging Package and sell what works Turn successful in-house experiments into packaged, outcome-based projects that Improvado sells to customers: the outcome, the data required, the build, and the delivery path Help account executives position and scope those projects as part of the Improvado offer, and deliver the first ones yourself Measurement Track pipeline sourced and influenced by channel, cost per qualified meeting, and conversion through each stage Share a short daily update with the VP of Sales (a quick async summary of numbers and learnings, not a long report) and stop what isn’t working quickly Who You Are 4 or more years in a pipeline-generating or growth role at a B2B SaaS company: outbound, demand generation, growth, revenue operations, or forward deployed / implementation work, ideally more than one of these You have personally built outbound cadences that booked meetings with enterprise buyers, and you can show the numbers You have designed and run structured go-to-market experiments with a clear hypothesis and measurement, and you can tell the story of one that worked and one you killed You have taken something that worked internally and turned it into something a customer paid for You have worked across the sales and marketing boundary and know what it takes to get both teams targeting the same accounts Technical enough to work with APIs, webhooks, SQL, and data pipelines, and to build on a data platform inside a customer’s environment Fluent with AI tools for research, personalization, and automation, and interested in building agents, not just using them Comfortable being a team of one: you set your own priorities, build your own systems, and do not wait for an SDR or an ops team Strong writer. Your emails get replies Curious about marketing data and analytics: you want to understand how a CMO measures performance, not just who to email (we’ll teach you the platform; the curiosity has to be yours) Nice to have Experience selling or marketing to agencies or enterprise marketing teams Background in marketing analytics, ETL, data warehousing, or business intelligence Forward-deployed, implementation, or professional services experience at a data or AI company Experience with customer expansion or account-based programs Hands-on experience building AI agents or automated workflows with LLMs Experience running pre- and post-event programs for conferences Early-stage startup experience, Series A to C Don’t tick every box? Apply anyway. This role combines skills that rarely sit in one person, so we are looking for strong overlap, not a perfect match. What We Offer Compensation: OTE $156,000 – $216,000 USD per year. Final offer depends on experience and skills. Remote-first environment Medical and dental benefits 401(k) plan Unlimited PTO Paid holidays Professional development reimbursement

Location: Gurugram, Haryana, India NEOLYTIX ABM Specialist / Assistant Manager Account-Based Marketing · Healthcare SaaS · Senior Associate / AM band FUNCTION Marketing EXPERIENCE 3–5 Years LOCATION Gurugram (Onsite) SHIFT UK (1:30–10:30) Role Overview Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing & Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila — including our proprietary InCredibly credentialing platform. We are transitioning from a services company to a Services-as-Software model. The ABM Specialist / Assistant Manager owns Neolytix’s account-based marketing motion across 1:1 (strategic named accounts), 1:few (ICP segment clusters, e.g., rural hospital RCM), and 1:many (programmatic, intent-gated) tiers. You’ll build and run intent-driven account scoring, tiered engagement playbooks, and enrichment workflows in close partnership with Sales, Demand Generation, and Product Marketing — turning signal data into prioritized, sales-ready accounts. Key Responsibilities Account Segmentation & Tiering Define and maintain target-account universes across all three ABM tiers — 1:1 strategic, 1:few ICP clusters, and 1:many programmatic segments. Set tier-specific playbooks: bespoke for 1:1, shared with light personalization for 1:few, and rules-based programmatic for 1:many. Intent Signal Monitoring & Scoring Own recurring intent-signal ingestion (ZoomInfo intent, Apollo, Definitive Healthcare) and convert raw signals into scored account briefs (HOT/WARM/WATCH). Track signal trends (warming/cooling accounts) and flag ICP-fit exceptions before accounts are actioned. Maintain the state/tracking files and cadence that keep signal briefs current and non-duplicative day over day. Enrichment & Data Hygiene Run account and contact enrichment (Apollo, ZoomInfo) once accounts clear a signal threshold — firmographic and contact data complete before handoff. Maintain clean handoff protocols to Sales — CRM record checks, email verification, title confirmation, and sequence-conflict checks — before enrollment. Sales Alignment & Handoff Deliver prioritized, tiered action lists to assigned AEs on a regular cadence; run structured syncs to confirm status, resolve ICP flags, and align on next-best-actions. Maintain campaign-tagging discipline in HubSpot (lead source, ICP tier, campaign name) for attribution. Campaign Design, Reporting & Collaboration Build multi-channel engagement per tier — email, LinkedIn/paid social, direct mail, webinars, events — matched to 1:1, 1:few, or 1:many treatment; partner with Product Marketing on persona-specific messaging (CMO/COO). Report pipeline influenced, account engagement, and signal-to-pipeline conversion to leadership monthly; run post-campaign reviews and a testing roadmap. Act as the connective layer between Sales, Product Marketing, and Demand Generation for all account-based activity. What You Bring Must-Have 3–5 years of B2B marketing, with at least 2 years running ABM programs across 1:1, 1:few, and/or 1:many models. Hands-on with intent data platforms and translating signals into sales-ready account lists. A track record of partnering directly with Sales/AE teams on account strategy and handoff — not just campaign delivery. Hands-on with intent/ABM platforms (ZoomInfo, Definitive Healthcare, Warmly, 6sense, Demandbase, or similar), enrichment (Apollo), and CRM/marketing automation (HubSpot). Strong grasp of account scoring, tiering, and multi-touch campaign design; comfortable building signal-to-pipeline dashboards. Proficiency in HubSpot, Salesforce (or equivalent CRM), and LinkedIn Campaign Manager. Preferred B2B SaaS or healthcare-technology marketing background. Familiarity with the US healthcare provider landscape (hospitals, rural health systems, specialty practices, behavioral health); working knowledge of RCM, credentialing, or practice-management categories. Familiarity with project-management tools (Asana, Notion, or Jira). Eligibility Criteria Education: Bachelor’s degree (Marketing, Business, or a related field) is mandatory and must be completed — candidates currently pursuing or with an incomplete graduation are not eligible. Communication: Strong written and verbal English — able to run structured syncs with Sales stakeholders and present ABM performance to leadership. Work mode & shift: Onsite at Gurugram, full-time, UK shift (1:30 PM – 10:30 PM IST) & Should be flexible. Notice period: Immediate joiners or candidates on short notice preferred. Why Join Neolytix High-Visibility Pipeline Role Drive pipeline across the full ABM tier structure, with direct exposure to Sales and Marketing leadership. Scale an Intent-Driven Motion Build ABM for a rapidly growing Healthcare SaaS product targeting the US mid-market. Ownership Culture An environment that values ownership, curiosity, and continuous improvement. Development Support Learning resources, external certifications, and leadership mentoring.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Pasig, Philippines Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations. We are seeking an experienced, commercially minded Human Resources Business Partner (HRBP) to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices. The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation. This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements. Key ResponsibilitiesRegional Business Partnership Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks. Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement. Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change. Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions. Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions. Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements. Employee Relations and Workplace Investigations Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations. Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation. Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes. Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols. Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions. Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations. Regional Compliance and Policy Administration Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States. Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes. Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation. Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience. Support audit readiness and provide HR documentation, reports, and records as needed. Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel. Performance, Talent, and Leadership Development Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes. Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early. Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness. Support talent reviews, succession planning, and identification of high-potential employees and critical roles. Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions. Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs. Employee Engagement and Culture Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities. Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings. Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees. Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams. Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle. HR Operations, Data, and Reporting Maintain accurate, timely, and confidential HR documentation for supported employee populations. Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes. Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends. Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions. Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes. Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.

Location: Quezon City, Metro Manila, Philippines Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations. We are seeking an experienced, commercially minded Human Resources Business Partner (HRBP) to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices. The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation. This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements. Key ResponsibilitiesRegional Business Partnership Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks. Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement. Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change. Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions. Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions. Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements. Employee Relations and Workplace Investigations Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations. Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation. Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes. Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols. Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions. Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations. Regional Compliance and Policy Administration Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States. Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes. Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation. Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience. Support audit readiness and provide HR documentation, reports, and records as needed. Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel. Performance, Talent, and Leadership Development Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes. Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early. Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness. Support talent reviews, succession planning, and identification of high-potential employees and critical roles. Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions. Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs. Employee Engagement and Culture Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities. Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings. Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees. Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams. Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle. HR Operations, Data, and Reporting Maintain accurate, timely, and confidential HR documentation for supported employee populations. Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes. Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends. Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions. Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes. Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.

Location: Gurugram, Haryana, India NEOLYTIX Senior Manager, AR RCM Operations  |  Accounts Receivable  |  Gurugram DEPARTMENT Operations, RCM EXPERIENCE 15+ Years LOCATION Gurugram (Onsite) SHIFT US Shift REPORTS INTO CEO & COO ⚠  US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully. ⚠  Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments. The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day. This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you. Key Responsibilities 1. AR Delivery Ownership & SLA Accountability Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates. Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines. Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO. Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation. 2. Revenue & Financial Performance Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance. Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk. Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it. 3. Denial Management & Payer Strategy Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans. Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines. Develop payer-specific follow-up strategies and embed them into team workflows and SOPs. 4. Team Leadership & Talent Development Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function. Own performance management, succession planning, and high-potential identification for the AR org. Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales. Build a performance culture grounded in accountability, data fluency, and continuous improvement. 5. Client Engagement & Retention Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations. Surface delivery risks proactively and communicate resolution plans to clients before issues escalate. 6. Process Excellence & Compliance Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols. Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards. Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis. What You Bring Must-Have 15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios. Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged. Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates. Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors. Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid. Multi-specialty billing exposure: physician groups, hospital systems, or both. Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence. Commitment to the US shift, onsite in Gurugram. Strong Preference Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only. Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar. Track record of building or restructuring an AR team and improving performance metrics within 12 months. Power BI or advanced Excel for AR performance tracking and executive reporting. Nice-to-Have MBA or postgraduate degree in healthcare administration, business, or a related discipline. Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow. CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification. Experience across multi-geography delivery: India and Philippines operating in parallel. Who You Are You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership. You hold SLAs before clients ask about them. Reactive escalation management is not something you do. You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart. You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead. You see denial patterns before they become denial trends. Root cause is where you start, not where you finish. Eligibility Criteria Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred. Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable. Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress. Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently. Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile. Performance Expectations (KPIs) In the first 12 months: Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio. AR >90 days: percentage trending down or held within client SLA thresholds. Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts. SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio. Client retention: no unplanned exits attributable to AR delivery performance. Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams. Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed. Hiring Process Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage. Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record. Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach. Stage 4: Reference checks and offer. Why Join Neolytix Senior Leadership, Real Scope Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO. Strategic Visibility Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows. Build, Not Just Run Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks. Competitive Package Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.