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Location: Manila, Philippines VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 13,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 400 team members in over 35 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offers unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Contracts Admin Team As part of a truly global team, the Contracts Admin Team serves as the primary onboarding contact for contract processing and initial invoicing with all VALD’s clients worldwide. The team collaborates closely with sales teams, regional directors, the finance team, logistics staff, and Client Success to ensure a seamless sales process, in alignment with our overarching goal to ensure that our clients are well-supported in their adoption of VALD’s technologies into their core business functions. What you will do Prepare and process VALD's standard client contracts, quotes, orders, invoicing requests, and contract renewals, including data entry and record management. Support the Sales, Client Success, and Finance teams with contract administration and client onboarding activities. Assist with the review of client agreements and support contract negotiations by coordinating feedback, managing redlines, and escalating non-standard legal or commercial terms where required. Maintain accurate client, contract, and order information within NetSuite and other business systems, ensuring all records and documentation are complete, accurate, and up to date. Prepare and maintain reports and other operational records to support business activities and decision-making. Respond to internal and external enquiries and provide administrative support to stakeholders across the business. Build strong working relationships with internal teams and clients while supporting day-to-day commercial operations. Undertake other general administration and operational tasks as required. Is this you? Hold a Bachelor of Laws (LL.B.) or a degree in Business Management. Excellent communication skills and interpersonal skills. Prior experience in dealing with high volumes of legal and paralegal work. Excellent attention to detail. Demonstrated ability to form and maintain client partner relationships with both internal and external stakeholders to support key outcomes. Prior experience using Microsoft Office 365 suite of products. Ability to work proactively and manage competing tasks, including record keeping, data entry, invoicing and responding to emails and enquiries. It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team. Why VALD? The perks of working with us are pretty great! The list is extensive of what we offer when you join VALD, here’s just a few: The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across a range of disciplines. Be part of a down-to-earth, inclusive and vibrant team. The latest equipment and remote setup to perform at your best. VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Conditions of Employment Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: New York Office; Massachusetts; Connecticut; Georgia; Pennsylvania; New Hampshire Workplace: Hybrid The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt. You’ll join a close-knit team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth. In this role, you’ll: As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes. You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes. You will also: - Identify friction in cross-functional workflows and design scalable processes, tools, and operating mechanisms. - Prepare clear, data-informed recommendations and executive-ready materials. - Manage multiple work-streams and facilitate alignment across stakeholders, balancing speed, rigor, and effective change management. We are looking for candidates who have/are: - 3–6 years of experience in business operations, strategy and operations, management consulting, finance, program management, or a related field—ideally in a SaaS or technology environment. - Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions. - Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials. - Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes. - Strong project and program management skills, including prioritization, stakeholder management, and attention to detail. - Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools is a plus. - Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment. - Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better. Nice to have experience: - Business Operations or Strategy & Operations experience in a high-growth SaaS or technology company. - Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes. - Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities. - Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts. - Applying agile, lean, or other process-improvement methodologies to scale how teams work. - Interest in and general knowledge of blockchain and cryptocurrency, including key players and market dynamics. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: San Francisco Workplace: Remote PINECONE IS THE TRUSTED AI KNOWLEDGE COMPANY. ITS TRUSTED AI KNOWLEDGE PLATFORM—INCLUDING ITS DATABASE, NEXUS, AND MARKETPLACE PRODUCTS—POWER ACCURATE, FAST, AND COST-EFFECTIVE AI APPLICATIONS FOR MORE THAN 10,000 CUSTOMERS AND 1M DEVELOPERS WORLDWIDE. PINECONE'S MISSION IS TO MAKE AI KNOWLEDGEABLE. FOR MORE INFORMATION, VISIT PINECONE.IO http://pinecone.io. ABOUT THE TEAM AND ROLE: We’re hiring a Developer Advocate to own the Pinecone community—online and in-person—with a particular focus on building a strong SF/Bay Area presence. This role is for a senior, hands-on technical communicator who can build developer relationships at scale, run high-signal programs, and translate community needs into product feedback and compelling learning experiences. To succeed in this role, you must be able to build and teach with Pinecone’s AI products—showing developers how to create reliable, scalable AI applications where knowledge and retrieval are central. You’ll translate best practices into practical learning experiences through tutorials, short-form videos, docs contributions, hackathon mentorship, and social posts. Because the team and customer base are scaling quickly, you should be comfortable operating with high autonomy and strong judgment in a fast-paced environment. If you’re excited about: - Learning new technologies and helping others succeed with that technology. - Playing a central role in an exciting and rapidly expanding community. - Shaping the course of a fast-growing company and product category. - Working with colleagues who value clarity, creativity, passion, initiative, and thoughtfulness. Then we want to talk to you! RESPONSIBILITIES: Community Programs (Global) - Lead and grow Pinecone’s Discord: drive engagement, improve onboarding, set norms, and keep the space high-signal. - Run recurring office hours that consistently help developers unblock, learn best practices, and ship. - Support and scale community programs that create real builder outcomes (templates, challenge weeks, help channels, expert AMAs). Events (SF/Bay Area) - Own Pinecone’s SF-area community presence: local meetups, hackathons, and larger Bay Area events. - Develop event programming (themes, speaker selection, talks/workshops), run promotion and attendance growth, and ensure each event produces reusable assets and follow-on engagement. Technical content + assets - Create and maintain hands-on technical assets (sample apps, demos, code walkthroughs) aligned to Pinecone’s core developer use cases: - RAG systems and retrieval quality - Knowledge management patterns using Assistant and other incubating products - Platform/infra patterns for scale and reliability - Publish content across Pinecone channels and external platforms, grounded in what the community is actually trying to build. REQUIREMENTS: - 2+ years of experience in a technical role such as software engineering, solution engineering, or machine learning. - Proficient in 2+ programming languages. - Owned and grown a technical developer community. - Ran in person developer events end to end. - Shipped demos and sample code and taught them clearly. - Strong writing and live speaking and Q&A. - Fluent in LLM apps and RAG and strong API instincts. PERKS & BENEFITS: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Location: Paris; Helsinki Workplace: Hybrid ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile gaming industry. Helix is our flagship Ad-Network team of around 60 top-tier engineers and data scientists spanning backend, mobile SDKs, data engineering, infrastructure, and AI. Helix has evolved beyond powering Voodoo's own gaming portfolio—our technology is now directly integrated into games from external, third-party publishers worldwide. Operating across millions of third-party devices in real-time bidding environments creates unique technical challenges around SDK performance, ultra-low latency, and intelligent automation. Within Helix, you'll join the RTB team, the group that owns the bidder and the services behind it that help it take the optimal bidding decision. Bidder, pricing, models and data are all built in-house, so nothing is out of reach when you want to change how a bid gets made. You will work with expert backend and machine-learning engineers in real-time bidding, on a system that prices ad requests across mobile gaming in real time, at a scale few teams get to work at. ROLE We’re looking for a Senior Product Manager - Real Time Bidding to join our Engineering & Data team. In this role, you’ll drive product decisions across the full bidding pipeline. You'll own projects end-to-end: roadmap, trade-offs, shipping, and cross-team contract. You will also: - Own the roadmap of the bidding pipeline. How we target, price, pace and cap, and what goes live in the bid path and when. - Own the delivery. Adapt to changes, set clear priorities, communicate effectively - Own experimentation as a product. Other teams test ideas on the bidder through the framework we build. You make sure they can run the experiments they need, trust the results, and get an answer fast. - Keep the pieces fitting together. You spot a change in one team that will break another before it reaches production. - Contribute to the product strategy beyond your scope. PROFILE (MUST HAVE) - Experience in programmatic advertising. You have worked on pricing, bidding or auction logic on a DSP, bidder or exchange, you know the pipeline from bid request to win, and you can explain the business impact of your work. - Analytical mindset. You back decisions with data and understand the statistical basis of pricing and experimentation. - You own outcomes across teams. When a change in one team is about to break another, you catch it and drive the fix before it ships. - You use AI tooling daily to write specs, analyse data and prototype, and you move faster because of it. PROFILE (NICE TO HAVE) - Mobile user acquisition: app install campaigns, attribution or mediation. - Experience working with ML or data science teams. - Supply-side experience: ad exchange or SSP. - Background in statistics, operations research or economics. BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St) Workplace: Hybrid The role & impact In this role, you will play a key part in delivering world-class support and guidance to small business owners, bookkeepers, and accountants who rely on Xero and Melio. You will help customers resolve queries quickly and effectively across multiple channels, enabling them to understand and realise the full value of the business payments platform. By guiding users through key product features and workflows, you will empower small businesses to manage their accounts payable with ease while authentically representing the brand in every interaction. Operating in a fast-paced environment, you will troubleshoot complex issues and deliver clear, empathetic, and reliable support that meets high service standards. You will take personal ownership over your success, working towards productivity and quality goals while keeping customers updated every step of the way. The team & how they connect You will join Xero's Customer Experience team while maintaining a dedicated focus on supporting US-based Melio customers and product workflows. The team collaborates closely across various departments within Xero and Melio to share insights, solve customer challenges, and streamline support experiences. Together, they embrace a growth mindset and continuously adapt to evolving strategies, tools, and technology to deliver outstanding customer outcomes. Initially, the role will focus on: - Providing fast, high-quality support across phone, email, and live chat channels. - Navigating case management systems such as Salesforce and Zendesk to capture details accurately. - Assisting customers with accounts payable workflows, vendor payment features, and platform navigation. - Escalating complex technical issues smoothly while keeping customers fully informed of progress. Where and how you can work We are looking to add Customer Experience Specialists to our team who will work the following schedule: - Monday through Friday, 11:30AM - 8PM - As this role involves supporting US-based customers, there will be a requirement to work some UK Public Holidays (excluding Christmas Day, and New Years Day) - There will also be an evening pay supplement for shifts ending at 8:00 PM Please note that the anticipated start date will be in 18 January 2027. Here are some of the things we're looking for, for this role: - Experience in a customer service environment working towards service levels and quality targets. - Proven problem-solving skills with a thoughtful, diligent approach to resolving queries. - Confidence in managing multi-channel communications, including phone, email, and concurrent live chat interactions. - Technical proficiency with tools like Google Suite or Microsoft Office, and exposure to small business accounting platforms or CRM software such as Salesforce or Zendesk. - Strong relationship-building skills grounded in empathy, active listening, and clear communication. - Adaptability and a growth mindset that thrives in a fast-paced, high-change landscape. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Barcelona Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Mission:   We are looking for a proactive business builder who wants to become an expert in the global payments landscape. In this role, you aren't just a "lead generator" - you are a strategic partner to Sales. You will use a blend of highly relevant, strategic outreach, AI-driven insights, and deep technical research to open doors at the world’s most prestigious brands. We expect you to master the complexities of the payments industry to source and support high-intent opportunities that drive actual revenue..   What You’ll Do: - Master the Payments Craft: Rapidly develop a deep, technical understanding of our product suite and global payment trends to act as a consultant to prospective merchants. - Strategic Account Mapping: Conduct in-depth research into organizational structures and competitive landscapes to identify and engage high-value strategic accounts. - Advanced Discovery: Conduct high-level discovery calls that move past the "pitch" to uncover deep technical and business challenges for the merchant. - Drive Growth Momentum: Maintain a high-performing operating rhythm in daily outreach, consistently striving for excellence while contributing to a high-standard team environment. - Support the Sales Lifecycle: Partner closely with Sales to move deals through the funnel, providing support on follow-ups and maintaining momentum to ensure successful financial go-lives. - Cross-Functional Leadership: Partner with Solutions Engineering, Underwriting, and Product teams to align internal stakeholders and accelerate the sales cycle. - Leverage AI & Sales Tech: Proactively use AI-driven systems (e.g., Salesforce, intent-data tools) and advanced analytics to optimize lead generation, territory planning, and pipeline accuracy. - Operational Rigor: Maintain a data-backed approach to your territory, utilizing qualification frameworks (like MEDDIC) and keeping the CRM (Salesforce) as a source of truth.   What You Bring: - German or Polish Native is essential - Proactive Ownership: You take end-to-end accountability for your territory and outcomes, proactively plan your quarter to overachieve. - Intellectual Curiosity: A relentless drive to learn the mechanics of complex financial technology and industry dynamics. - Exceptional Communication & Presence: Excellent listening and communication skills (written, verbal, and in person). You have the confidence and clarity to engage effectively with stakeholders at all levels - from internal product leads to C-suite executives at global brands. - Technical & AI Fluency: A desire to leverage the latest sales technology and AI tools to work smarter, not just harder. - Exceptional Resilience: A fundamentally positive approach that maintains momentum through setbacks and challenges. - Coachability: A track record of actively seeking feedback and immediately implementing it to improve your performance. - Persistence & Precision: A high level of attention to detail combined with a steadfast commitment to excellence in a fast-paced environment. - Team Impact & Collective Success: You believe in winning as a team and contribute to a supportive, inclusive environment where everyone can perform at their best. You are a positive cultural force who shares feedback respectfully and collaborates cross-functionally to help the entire organization improve. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Hamburg adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually Creating solutions that run on 13% of the world’s smartphones The Mobile Integrations team builds the core technology that turns advertising from an interruption into a rewarded experience for 770 million users. We own the robust, lightweight, integration layer between our ad engine and the global mobile ecosystem, ensuring our technology operates with minimal overhead while reaching a massive portion of the smartphone market. On the client side, our technology performs smoothly across 20 million daily SDK initializations. We build native Swift and Kotlin SDKs optimized for ms initialization and minimal binary overhead, with Unity, Flutter, and React Native wrappers that provide a unified API across the entire mobile ecosystem. Behind the scenes, a high-throughput Go and DynamoDB architecture handles the real-time state synchronization of millions of concurrent sessions. When your code runs on nearly one out of every seven smartphones on Earth, every millisecond of execution and every byte of memory counts. What you Will Do: - Own and prioritize the Mobile SDK product backlog, balancing customer needs, business priorities, technical requirements, and engineering capacity. - Translate product and developer needs into clear requirements, user stories, acceptance criteria, and actionable priorities for the engineering team. - Drive feature delivery from discovery and planning through development, testing, release, and post-launch evaluation. - Work closely with Android, iOS, Backend, QA, and other stakeholders to manage dependencies, resolve blockers, and ensure smooth delivery. - Gather and analyze feedback from customers, developers, and internal teams to identify integration pain points and opportunities to improve the SDK and developer experience. - Support SDK releases and rollouts, including release planning, documentation, adoption tracking, and communication with relevant stakeholders. - Use product data, SDK telemetry, and feedback to measure outcomes, identify opportunities, and continuously improve the Mobile SDK platform. Who You Are: - You bring 3+ years of hands-on experience as a Product Owner in a fast-paced, high-growth environment. (Bonus points if you have a background in ad-tech or Mobile/SDKs) - You aren't expected to write code, but you are right at home discussing SDK architecture. You grasp the fundamentals and differences between iOS and Android, empowering you to have meaningful debates with the development team and properly weigh technical debt against business value. - You have a proven track record of leveraging A/B testing and experimentation to drive product strategy. You know exactly how to define clear success metrics, analyze KPIs, and confidently pivot based on what the data tells you. - You are a digital native who speaks the language of both business and engineering fluidly. You excel at closing the gap, aligning what the business envisions with what the technology can actually execute. - You take deep ownership of your product. You are comfortable navigating ambiguity, working independently, and making the objective calls needed to balance incoming business requests with the long-term technical integrity of the platform. - You possess concise, direct communication skills. You know how to align, motivate, and guide interdisciplinary teams, cultivating a thriving and collaborative environment even as project requirements evolve. What you get: - Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals. - Easy Arrival to adjoe: From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. Ready to build your new life and career at adjoe in Hamburg? We support every ambition—from learning German to a relocation bonus that helps you make Hamburg feel like home. - Live Your Best Life, at Work and Beyond: We work in a hybrid setup with core office days on Monday, Tuesday, and Thursday, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in-house gym with lots of different fitness classes and mental health support through our Employee Assistance Program (EAP). - Thrive Where You Work: Enjoy the Alster lake view from our central office with top-notch equipment, fun open spaces, and a large variety of snacks and drinks. - Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too. We welcome applications from people who will contribute to the diversity of our company.

Location: London Workplace: Remote Recruiter, Sales and GTM - (Fixed Term Contract) The Talent Acquisition team at Chainalysis is responsible for scaling the most important ingredient to our success – people. Our mission is to build and execute a talent acquisition strategy that is inclusive, rigorous, and repeatable around the world. We’re looking for a Recruiter (Fixed Term Contract) to support hiring across our EMEA and APAC go-to-market teams during an exciting period of growth. In this role, you’ll partner directly with business leaders across enterprise and public sector teams to attract and hire exceptional talent who are helping build trust in the blockchain ecosystem. This is an opportunity to join a mission-driven company operating at the intersection of cryptocurrency, technology, and financial crime investigations, while working closely with a collaborative global Talent Acquisition team. Contract Details - Fixed term contract (6 mths) - Hybrid working – 1 day per week in our London office - Immediate impact supporting high-priority GTM hiring across EMEA & APAC In this role, you’ll: - Own full-cycle recruiting for go-to-market roles across EMEA, including enterprise sales, account management, and customer-facing roles - Build and execute proactive sourcing strategies to engage top talent across SaaS, fintech, and emerging crypto markets - Partner closely with hiring managers and senior leaders to define hiring strategies and identify the right profiles for their teams - Manage candidates through the full interview process, delivering a high-touch, transparent candidate experience - Provide market insight and hiring guidance to stakeholders, acting as a trusted recruiting partner - Maintain strong pipelines of diverse talent across multiple geographies - Collaborate with the global Talent Acquisition team to share best practices and improve recruiting processes We’re looking for candidates who have: - A track record of successfully recruiting sales and go-to-market talent, particularly quota-carrying roles - Experience recruiting within SaaS, fintech, cybersecurity, or other high-growth technology environments - A strong interest in cryptocurrency, blockchain, or the digital assets ecosystem - Experience working closely with senior stakeholders in fast-paced environments - Excellent sourcing and talent mapping skills, with the ability to generate strong pipelines independently - A structured and organised approach to managing multiple searches simultaneously - A collaborative mindset and a strong sense of ownership over hiring outcomes Nice to have experience: - Experience recruiting across EMEA markets - Previous exposure to crypto, blockchain, or Web3 companies - Experience hiring for professional services or customer-facing technical roles - Experience working in high-growth or pre-IPO environments - Familiarity with Ashby ATS and sourcing tools AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: New York, NY (HQ); Remote (Canada); Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp’s Token Spend Management team helps finance and technical teams understand and manage what they spend across AI providers and subscriptions. We are building the third pillar https://ramp.com/blog/ramp-at-44-billion-the-third-pillar of finance. The product brings provider usage and billing information together so customers can see where costs come from, attribute spend, and act on it with greater confidence. We’re looking for a senior backend engineer to build the systems behind that experience. You’ll own substantial projects from design through production, turn data from different providers into dependable product experiences, and work with product, design, data, and engineering partners to make complex spend information useful to customers. You will be involved in key company initiatives such as inference accounting, and figuring out new and novel ways to help companies not just manage, but think about their AI Spend. WHAT YOU’LL DO - Design and build backend services and APIs that support AI spend visibility, attribution, insights, and controls - Build and improve integrations that ingest usage and billing information from supported providers - Taking the data from those integrations and converting it into helpful structures for external customers, and internal product consumers - Create reliable data models and processing workflows that make spend information accurate, traceable, and useful across the product - Own projects from technical design through launch, monitoring, and iteration - Improve the reliability, performance, and observability of systems as customer usage and provider coverage grow - Partner with product, design, data, and engineering teammates to turn customer needs into practical solutions - Raise the engineering bar through thoughtful design reviews, code reviews, and mentorship WHAT YOU’LL NEED - Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows - Strong judgment about system design, data correctness, reliability, and when to keep a solution simple - A track record of independently owning complex projects and shipping high-quality software - Experience working with external data sources or integrations where data quality and changing interfaces matter - Comfort working through ambiguous product problems with cross-functional partners - Clear communication and a collaborative approach to technical decisions and feedback NICE TO HAVES - Experience with usage metering, billing, spend management, or financial data products - Experience integrating with AI providers or other third-party usage and billing APIs - Experience building attribution, alerts, limits, or other systems that help customers understand and manage spend BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Austin, in-person Specialist, B2B Account Recovery Department: Operations Reports To: Senior Manager, B2B Account Recovery Location: Austin, TX (Primarily In-Office) About inKind inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide. Our mission is to help restaurants thrive by providing flexible capital and technology that drives repeat guests, while delivering exceptional dining experiences for consumers. As we continue to grow, we're looking for people who enjoy solving challenging business problems, working collaboratively, and taking ownership of meaningful outcomes. About the Role The Specialist, B2B Account Recovery plays an important role in protecting inKind's restaurant financing portfolio while preserving long-term relationships with our partners. Reporting to the Senior Manager, B2B Account Recovery, you'll manage a portfolio of restaurant partners experiencing financial distress or contractual default. You'll own recovery efforts from initial outreach through resolution, negotiating directly with restaurant owners and operators to develop practical solutions that maximize recovery while maintaining professionalism and trust. This isn't a traditional collections role. Success requires commercial judgment, negotiation skills, empathy, and the ability to balance financial outcomes with long-term business relationships. You'll work cross-functionally with Legal, Finance, Operations, Sales, and Partner Success while contributing ideas that continuously improve our recovery processes as we scale. What You'll Do Account Portfolio Management Own a portfolio of restaurant partner accounts in default, driving recovery efforts from initial outreach through final resolution. Develop recovery strategies tailored to each partner's financial and operational circumstances. Maintain consistent communication with restaurant owners and operators while ensuring timely follow-up. Prioritize accounts based on financial exposure, contractual obligations, and business risk. Escalate complex or high-risk matters appropriately while independently managing day-to-day recovery activities. Negotiation & Resolution Lead negotiations with restaurant owners to resolve contractual defaults through payment plans, settlements, restructures, or other mutually beneficial solutions. Balance recovery objectives with maintaining positive long-term relationships wherever possible. Conduct difficult financial conversations professionally, confidently, and respectfully. Document negotiated agreements and ensure commitments are accurately executed. Risk Management & Legal Coordination Review executed agreements to identify contractual obligations and default triggers. Prepare and issue notices of default and other recovery documentation. Coordinate closely with Legal on escalated matters, litigation support, and enforcement activities. Prepare and maintain UCC-1 financing statements and supporting documentation. Ensure recovery activities remain compliant with company policies and applicable regulations. Process & Operational Excellence Maintain accurate records within Salesforce and internal systems. Keep documentation, notes, communications, and recovery milestones audit-ready. Track portfolio performance and recovery metrics. Identify recurring issues, operational bottlenecks, and process improvement opportunities. Partner with the Senior Manager to continuously improve recovery workflows as the business scales. Who You Are You enjoy solving complex business problems and can remain calm and professional during difficult conversations. You're comfortable balancing financial outcomes with relationship management and know how to negotiate collaboratively while protecting the company's interests. You are: A confident communicator who can build credibility with restaurant owners and business operators. Commercially minded, with the ability to understand contracts, financial performance, and business risk. Organized and detail-oriented, able to manage multiple active recovery cases simultaneously. Relationship-driven, balancing firmness with empathy and professionalism. Curious about hospitality and motivated to understand the operational realities restaurant owners face. Collaborative and comfortable partnering across Legal, Finance, Partner Success, and Operations. Accountable and proactive, taking ownership of outcomes without requiring constant direction. Minimum Qualifications 3–5 years of experience in B2B collections, commercial account recovery, credit, receivables management, or a similar client-facing financial role. Experience negotiating payment plans, settlements, or commercial resolutions. Strong understanding of commercial agreements and contractual obligations. Experience conducting financial negotiations with business owners or executive stakeholders. Experience using CRM platforms such as Salesforce, HubSpot, or similar systems. Strong organizational, written, and verbal communication skills. Ability to work full-time from our Austin office. Preferred Qualifications Experience in hospitality, restaurant finance, fintech, banking, commercial lending, or alternative financing. Familiarity with secured lending concepts and UCC filings. Startup or high-growth company experience. Experience partnering with legal teams during commercial recovery efforts. Why You'll Love Working at inKind Build meaningful relationships with thousands of restaurant partners across the country. Join a fast-growing fintech company transforming how restaurants access capital and grow their businesses. Work alongside smart, collaborative teammates who value ownership, curiosity, and execution. Have direct visibility into business performance and opportunities to influence operational improvements. Enjoy a high-impact role where your work directly contributes to the company's financial success. Salary: $80,000 - 90,000 + Benefits Who we are: inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards. Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat. Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community. inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions. By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy . For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.

Location: New York, NY (HQ); Remote (Canada); Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Getting paid is still one of the most manual parts of running a business. Finance teams chase invoices over email, match payments to invoices by hand in spreadsheets, and close the books late because cash data is scattered across banks, payment processors, and ERPs. Ramp's Accounts Receivable team is building the system that automates all of it, from the moment an invoice is sent to the moment cash is reconciled in the general ledger. We own the full receivables lifecycle: invoicing, collections, payments, cash application, and accounting sync. We're looking for a senior backend engineer to own core pieces of that system. The work sits where hard engineering problems meet real money: matching messy payment data to the right invoices, keeping ledgers correct to the cent, and syncing reliably with the accounting systems our customers depend on. You'll own projects end to end, from design through production, and work closely with product and design to turn complex finance workflows into software that just works. WHAT YOU’LL DO - Build the payment-matching systems that automatically apply incoming ACH, wire, card, and check payments to the right invoices, even when payment details are incomplete or inconsistent - Design accurate data models where every dollar is traceable from invoice to payment to general ledger - Build two-way integrations with ERPs like NetSuite and QuickBooks that stay consistent through retries, partial failures, and edits on either side - Build collections workflows that help businesses get paid faster without hurting their customer relationships - Own projects from problem definition and technical design through launch, monitoring, and iteration - Raise the engineering bar through design reviews, code reviews, and mentorship WHAT YOU’LL NEED - Product sense: you care about the customer problem, not just the ticket, and you push back when the spec is wrong - Experience designing and operating production backend systems, including APIs, data models, and asynchronous workflows - Strong system design judgment and the ability to balance speed, correctness, reliability, and simplicity - A track record of independently owning complex projects and shipping high-quality software - Strong communication skills and a collaborative approach to technical decisions NICE TO HAVES - Experience with invoicing, billing, payments, accounting, or other financial workflows - Experience building integrations that keep data consistent across systems - Experience improving reliability and operational visibility in a growing product BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy. You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.   WHAT YOU'LL ACHIEVE: - Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline. - Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path. - Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate. - Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps. - Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.   SKILLS YOU'LL NEED TO BRING: - Fluency in Italian - Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles. - Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room. - AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working. - Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria. - Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve. - Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.   NICE TO HAVES: - Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions. - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals. - Prior experience selling to commercial accounts in productivity, collaboration, or workflow software. - Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €144,000 - €156,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote Ireland GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Reports to: Manager, Renewals This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager. What You’ll Do Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure. Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next. Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations. Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule. Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified. Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment. Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving. Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework. Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting. Prioritize tasks with guidance from more senior team members to drive quality, timely results. Contribute to team goals by working collaboratively with peer RM’s. What You’ll Bring Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms. Developing understanding of GitLab's way of working, values, and high-performance culture. Awareness of GitLab's remote work best practices. Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction. Strong attention to detail and organizational skills; comfortable managing many renewals at once. Clear written and verbal communication skills. Ability to follow defined processes and frameworks while flagging exceptions appropriately. Collaborative mindset and openness to feedback and coaching from senior teammates and manager. The ability to travel for events such as trainings, team offsites, customer meetings, etc. About the team The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, France GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Account Executive, you'll be the primary connection between GitLab and its customers, working with organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive platform for software development, security, and operations (DevSecOps), which uses artificial intelligence. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. Reporting to a Regional Sales Director, you'll run the full sales process: shaping the customer's journey, documenting buying criteria and processes, and maintaining accurate pipeline data based on evidence. In your first year, you'll focus on building trusted relationships and delivering meaningful business outcomes for customers. What you'll do Own a broad book of Enterprise business, from new prospects to growing existing accounts. Manage the full sales cycle for Enterprise prospects, from discovery and solution alignment through negotiation and close. Articulate the value of GitLab's DevSecOps platform and its artificial intelligence capabilities to Mid-Market prospects and customers, tailoring messaging to their business and technical needs. Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using a structured sales process to support your pipeline and revenue goals. Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles. Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers. Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning; travel to meet customers and attend events as needed. What you'll bring Experience selling software as a service (SaaS) solutions. Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion. Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes. Experience conducting consistent outbound prospecting, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation. Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies. Ability to connect customer business challenges to GitLab's DevSecOps platform and communicate its value to different audiences, documenting customer insights and lessons learned; relevant, transferable sales experience from a variety of backgrounds is welcome. Fluent French language skills (required). Experience selling to development or DevSecOps teams is helpful, but not required. About the team You'll join the Europe, Middle East, and Africa Sales team, a distributed group of Account Executives, sales managers, and business development team members. We collaborate asynchronously across regions and partner with marketing, sales development, and technical teams. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the Role Operating Principals are Higgsfield’s general problem solvers. They work directly with the CEO and senior executives on the company’s key initiatives — owning several projects at a time, with no fixed lane: a new market this month, a broken process or a stalled product launch the next. The job is to take an undefined problem from zero to a working outcome, hand it off, and move to the next one. What You’ll Be Doing - Identifying new growth and revenue opportunities across products, markets, and partners. - Building and optimising processes that can scale with a company growing this fast. - Leading and executing priority company initiatives end to end — analysis, decision, execution, follow-through. - Pulling engineering, product, growth, and partnerships into one plan and unblocking whatever stalls. - Preparing the numbers, models, and one-pagers behind leadership, board, and investor decisions. Scope - Based in San Francisco, with regular trips to Almaty and travel to partners and markets as projects require. - Direct access to the CEO; high ownership, minimal process — no team underneath, no playbook. What You’ll Need - A degree from a top-tier university — ideally STEM or another highly quantitative field. - A track record of outstanding achievement in several different areas — olympiads, case competitions, elite scholarships, building something that worked. - 3–5 years of experience, including at least 2 years in a top-tier strategy consultancy, investment bank / PE, Big Tech, or a fast-growing global technology company. - Experience working abroad, as an expat, or inside a global organisation as a non-native speaker. - A solid track record of taking ownership and leading complex projects end to end. - The ability to break complex problems into smaller, actionable ones and enjoy working with data. - Writing and presenting at a level that goes straight to the board or a Fortune 500 partner without editing. - Natural curiosity, speed, and a will to make an impact. - Right to work in the US; based in San Francisco or ready to relocate. Nice to Have - A chief-of-staff, founder’s-office, or BizOps stint after consulting / banking. - Hands-on experience with SQL, Python, or Gen AI tooling. - Background in AI, consumer tech, or media. Screening / Interview Topics - Hardest Problem Owned – an ambiguous project taken from zero to outcome, and what the candidate personally did - Cross-Functional Delivery – moving engineering, product, and business teams without formal authority - Analytical Depth – building and defending a model or business case under time pressure - Executive Communication – a board deck, investor update, or CEO memo they wrote themselves - Pace & Ambiguity – handling a priority flip mid-project What We Offer - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits.

Location: Paris; Madrid; Warsaw; Lviv; Tallinn; Karkiv; Malta; Helsinki; Stockholm; Istanbul; Lisboa; Berlin; Tbilisi; Amsterdam; Milan; Krakow; Bucharest; London; Kiev; Barcelona Workplace: Remote ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games. Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the world's largest and most successful hybrid publisher. You will be joining one of our Live Studios, working on Paper.io2. https://play.google.com/store/apps/details?id=io.voodoo.paper2&hl=en ROLE - Build and implement F2P systems that enhance player engagement and revenue, with a focus on progression, monetization, live events, and in-game economies. - Take full ownership of specifications, timelines, and outcomes, ensuring smooth execution and high-quality delivery. - Utilize A/B testing, retention metrics, and player data to refine and optimize features post-launch. Identify strengths, address weaknesses, and iterate for continuous improvement. - Collaborate closely with developers, artists, and analysts to ensure seamless feature rollouts. Maintain clear documentation, resolve technical challenges, and make strategic trade-offs to deliver the best possible player experience. - Prioritize development efforts under tight deadlines, balancing speed and quality to maximize impact. - Stay ahead of industry trends by monitoring competitors, analyzing market innovations, and rapidly adapting best practices. PROFILE - Experience as PM, Product Owner, Game Designer, or Live Ops/Product Manager - Strong understanding of F2P mobile game mechanics - Able to write clear specs and align teams - High standards. We need someone who pushes the product forward and challenges weak ideas - Experience on a successful live game - Experience with competitive systems, leagues, rankings, seasons, battle passes, character collection, or upgrade systems - Experience on casual, hybridcasual, io, or mass-market games - Good understanding of IAP monetization, not only ads - Has seen what great live games do, for example Brawl Stars, Clash Royale, Monopoly Go, Stumble Guys, Subway Surfers, etc - AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work BENEFITS - Best-in-class compensation - Other benefits according to the country you reside

Location: Austria We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Requirements The candidate must be a fit and proper person as defined by the Austrian Financial Market Authority (FMA) and the Company's internal Fit & Proper Policy, possessing integrity, competence, and experience suitable for managing a regulated Crypto-Asset Service Provider (CASP). Master's or Bachelor's degree in Law, Finance, Business Administration, or a related field. Minimum 5-7 years of experience in financial services, fintech, or crypto-asset businesses, with direct accountability for AML/CFT compliance outcomes in at least part of that experience. Proven track record in managing regulated financial institutions or compliance-intensive businesses. Strong knowledge of crypto-asset technologies, markets, and regulations. Hands-on experience designing, implementing, or directly overseeing an AML/CFT compliance programme (customer due diligence, transaction monitoring, sanctions screening, suspicious activity/transaction reporting) within a regulated financial services or crypto-asset business. Prior experience acting as, or working in close coordination with, an Anti-Money Laundering Officer (AMLO) / Money Laundering Reporting Officer (MLRO). Working knowledge of the EU AML/CFT framework beyond its Austrian transposition, including AMLD5/6, the forthcoming AML Regulation (AMLR), and FATF Recommendations as applied to crypto-asset service providers Experience liaising with the Austrian Financial Intelligence Unit (Geldwäschemeldestelle) or an equivalent FIU, including suspicious transaction reporting Strong understanding of regulatory obligations under MiCA/MiCAR and the Austrian legal framework applicable to CASPs, in particular: Finanzmarkt-Geldwäschegesetz (FM-GwG) - the Austrian Financial Markets Anti-Money Laundering Act; under Art 23 FM-GwG, the Management Board holds overall responsibility for establishing and resourcing adequate AML/CFT internal controls. Wertpapieraufsichtsgesetz 2018 (WAG 2018) and Zahlungsdienstegesetz 2018 (ZaDiG 2018), relevant to internal audit, governance, and conduct obligations applied to the Company. Sanktionengesetz (SanktG) and related EU/Austrian sanctions and restrictive measures frameworks. Austrian Criminal Code (Strafgesetzbuch, StGB) and Finanzstrafgesetz (FinStrG), relevant to personal integrity and "no criminal record" fit & proper requirements. Wirtschaftliche Eigentümer Registergesetz (WiEReG), relevant to beneficial ownership disclosure obligations of the Company's management. FMA Rundschreiben (circulars) on internal organisation, risk analysis, and reporting obligations. Being subject to approval by the FMA as fit and proper, as part of the licensing and ongoing supervisory process. Demonstrated personal and professional integrity. No criminal record or history of bankruptcy. Excellent leadership, strategic thinking, and decision-making skills. Fluency in English and German (German is the FMA's official working language for supervisory correspondence, submissions, and on-site meetings). The candidate must reside in Austria and actively participate in day-to-day management. In line with the Company's Governance Policy, the Management Board must at all times include at least two managing directors resident in the EU and approved fit & proper by the FMA, with at least one managing director readily accessible to the FMA at all times and at least one accessible to staff at the Company's seat; managing directors must coordinate leave and travel so both requirements remain met. Willingness and ability to act jointly with the second managing director in representing the Company (four-eye principle) in line with the Company's Articles of Association and Austrian corporate law. Responsibilities Define and implement the strategic direction of the company in alignment with MiCA requirements. Ensure operational efficiency and scalability of services related to crypto-asset trading, custody, and exchange. Lead high-level business decisions and ensure the financial sustainability of the business. Supervise the preparation of annual reports, board minutes, and oversee external and internal audits. Ensure full and ongoing compliance with the MiCA Regulation, Austrian FMA guidelines, and related EU directives (e.g., AMLD5, PSD2 and DORA), as well as the Austrian FM-GwG, WAG 2018, ZaDiG 2018, SanktG, and WiEReG. Act as the principal point of contact for the regulator, including serving as the managing director designated as readily accessible to the FMA and able to provide requested information at all times, per the Company's Governance Policy. Take direct ownership of the Company's AML/CFT compliance framework, ensuring the adequacy of customer due diligence, transaction monitoring, screening, and suspicious activity/transaction reporting processes, in close coordination with the AMLO and the Chief Compliance Officer. Approve and periodically review the Company's Customer and Country Risk Assessment Methodology and business-wide ML/TF risk assessment, and ensure the AML/CFT function is adequately resourced as required under Art 23 FM-GwG. Ensure timely and accurate reporting to the Austrian Financial Intelligence Unit (Geldwäschemeldestelle) and full cooperation with law enforcement and regulatory requests relating to money laundering, terrorist financing, and sanctions. Ensure robust implementation of sanctions screening and asset-freezing obligations under SanktG and applicable EU restrictive measures regulations. Serve as escalation point for material AML/CFT findings, ensuring timely internal escalation to the Management Board and, where legally required, external reporting to competent authorities. Co-chair, together with the other managing director, the bi-weekly Management Board meetings, covering AML/CFT/sanctions matters, business and financial reports, cybersecurity, licensing updates, and HR matters, and ensure minutes are produced and circulated. Ensure the company maintains effective governance, risk, and compliance frameworks, including upholding the Company's Fit & Proper Policy for initial and ongoing suitability assessments of managing directors and Key Function Holders. Oversee the management of prudential safeguards, asset segregation, and security of client funds and crypto-assets. Regularly review the Company's Articles of Association and, where applicable, Management Board by-laws to ensure continued compliance with Austrian and EU regulatory requirements Represent the company to stakeholders, partners, regulators, and investors, acting jointly with the second managing director (four-eye principle) for acts of representation. Sign regulatory submissions and disclosures as required under MiCA, FM-GwG, and national corporate law. Maintain transparency and timely communication with shareholders and board members. Guide the launch of a new business line in the region. Working terms Immerse yourself in Crypto: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions and an inspiring environment to help you thrive. 25 business days of paid leave. Additional days off for national holiday For this position, a minimum monthly salary in accordance with the Collective Agreement for Employees in Information and Consulting is foreseen. Overpayment in line with market standards, depending on your qualifications and professional experience, is intended.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .