Location: Queenstown, New Zealand; Dunedin, New Zealand; Invercargill, New Zealand; Christchurch, New Zealand
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling or Counselling Psychology
Active membership/registration * NZAC membership preferred
1–3 years of supervised counselling experience
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
Must be registered with the Psychologists Board of New Zealand and hold a valid APC
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice
Nice to Haves
Experience working with the Māori community.
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
УдалённоQueenstown, New Zealand; Dunedin, New Zealand; Invercargill, New Zealand; Christchurch, New Zealand
Location: Darwin, Australia
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
• Provide 1:1 telehealth and onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
• Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
• Facilitate webinars and in-person seminars (optional)
• Support employees with wellbeing, stress, and resilience
• Collaborate with Intellect’s internal clinical team to improve EAP programs
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience
Clinical Psychologists:
• Master’s in Clinical Psychology from an APAC-accredited program
• General registration with AHPRA (Psychology Board of Australia)
• Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
• 1–3 years of supervised clinical practice
Requirements
Requirements
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Bunbury, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling or Counselling Psychology
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Busselton, Australia; Bunbury, Australia; Margaret River, Australia; Dunsborough, Australia; Mandurah, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors:
Master’s in Counselling or Counselling Psychology
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Shanghai, China; Hong Kong; Taipei, Taiwan
Freelance Trainer & Associate Consultant
(Luxury Retail / Customer Experience)
CXG 外部合作讲师 / 轻咨询顾问(奢侈品零售 / 客户体验)
Location: Greater China / APAC | Engagement Type: Freelance / Project-based
工作地点:大中华区 / 亚太地区|合作形式:自由职业 / 项目制合作
Role Positioning (Please Read Carefully)
岗位定位(请务必阅读)
This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors.
这不是一个通用型讲师岗位。你需要既能交付高质量培训,又能将业务问题转化为可执行行为。
Key Responsibilities
岗位职责
1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.
1. 培训交付(核心):为一线及管理者提供培训,包括服务、VIC客户经营、销售转化及领导力。
2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.
2. 业务转化:将业务问题转化为行为标准与培训方案,并与业务指标挂钩。
3. Content Adaptation: Customize CXG frameworks and localize for APAC.
3. 内容定制:基于CXG方法论进行客户化与本地化。
4. Light Consulting Support: Support workshops and provide structured feedback.
4. 轻咨询支持:参与客户讨论并提供结构化反馈。
Requirements
Mandatory Requirements (Non-negotiable)
任职要求(硬性条件)
Luxury / Premium Brand Experience: Must have hands-on experience (retail, clienteling, L&D).
奢侈品经验:必须具备深度在场经验(门店、客户经营或内部培训)。
Training Experience: Experience training frontline and managers with strong facilitation skills.
培训经验:具备一线及管理者培训经验,具备良好授课能力。
Business Understanding: Ability to connect training with business outcomes.
业务理解:能将培训与业务结果(转化、客户体验等)连接。
Preferred Profile
优先考虑
Store manager / L&D / consulting experience preferred.
有店长、培训或咨询经验优先。
Extensive experience in the automotive industry highly preferred.
汽车行业经验丰富者尤其优先。
Language: Mandarin & English required; Japanese/Korean/Cantonese a plus.
语言要求:中英文流利,日语/韩语/广东话 是加分项
What We Do NOT Look For
不考虑人选
Generic trainers without retail experience or purely theoretical profiles.
无零售经验的通用讲师或纯理论型人员。
Application Requirements
应聘要求
CV + Training portfolio + 1 case (business challenge, solution, impact).
简历 + 培训案例 + 1个案例说明(业务问题、方案及结果)。
Benefits
To be discussed during the interview.
服务费用面议
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
SENIOR BRAND DESIGNER, EXPERIENTIAL
You’ll shape how Synthesia shows up in experiential moments around the world — from global events and physical environments to the digital experiences that surround them.
🌏 Located EMEA Remote/London: Ideally London. Otherwise Europe (hub-based preferred).
👋 Reporting to @Antonia Delnevo , Head of Brand Design
👯 Working in the Brand Design team (team of seven incredible brand and motion designers) in strong collaboration with @Adela Posse
✈️ Travel: Required across Europe + US, potential APAC in future.
DESIGN AT SYNTHESIA
Design at Synthesia exists to clarify, build trust, and make the work memorable. We care about fundamentals (typography, layout, systems thinking) and default to simple, clear communication.
We run with low process and high ownership. Designers are trusted to lead end-to-end, collaborate closely with partners, and ship work that holds up outside of Figma.
For Experiential, that means strong concepts and production discipline: systems, specs, file hygiene, and a high bar for what shows up on-site.
WHAT YOU’LL DO
- Translate and expand Synthesia’s brand into physical and experiential environments globally
- Evolve the visual design of our event presence — across trade shows, conferences, and owned customer events
- Design booths, spatial environments, signage systems, print assets, and merchandise from design to production
- Develop cohesive event identities across physical and digital touchpoints (presentations, environments, social media posts, events web)
- Design for digital experiential moments (webinars, virtual events, launches)
- Storyboard and design motion and screen-based content for events and keynotes
- Partner closely with Field Marketing and cross-functional teams to bring ideas to life and raise the bar on how we show up
- Provide art direction and guidance to external vendors, agencies, and fabricators
- Own production quality: manage print setup, supplier-ready files, and on-site execution standards
WHAT WE’RE LOOKING FOR
- 6+ years of experience in brand design, visual design, or experiential design, with strong hands-on events experience
- Multidisciplinary designer with a wide skill set and comfortable working across different mediums and crafts; excited about experimenting with new technologies
- Proven experience designing physical environments and real-world brand experiences
Strong visual craft across typography, layout, and physical-to-digital brand translation
- Deep knowledge of print production and large-format design (this is a must)
- Fluent in Figma, with the ability to translate work into production-ready files in Adobe Illustrator
- Experience working across multiple mediums: physical, digital, and motion
- A strong sense of ownership — comfortable leading projects end-to-end in a low-process environment
- A proactive, organised, and ownership-driven mindset — you’re comfortable working autonomously in a small senior team
- A producer mindset: able to balance creative ambition with feasibility, timelines, and budgets
- Comfortable collaborating with and directing external partners, vendors, and agencies
- Strong communication skills and confidence presenting and defending design decisions to stakeholders
- Systems thinker, able to create scalable approaches for global execution
- Comfortable working across different types of projects while keeping experiential as a core focus
- Experience in B2B or tech environments
NICE TO HAVE
- Experience incorporating AI tools into your workflow to accelerate ideation, iteration, or content creation
- Experience in building websites in no-code tools such us Framer/Splash
- Basic 3D modular design
- Industrial design knowledge
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Customer Success - Team Manager.
To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies.
You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results.
We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus.
Location:
This opportunity is available in the APAC region and is remote.
The role entails:
Strategic planning and analysis:
preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
Customer interactions and support to your team:
resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
Team management:
passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
Cross-functional collaboration:
collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
Documentation and reporting:
you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.
What we are looking for in you
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business, Communication or STEM subject
Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
Track record of bringing exceptional Customer Success experience results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem-solving and cross-team collaboration
Experience growing and developing a CSM team
Hands-on approach to using data to drive team activities and continuous improvement
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products.
This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.
WHAT YOU’LL DO:
- Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
- Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
- Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
- Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
- Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
- Negotiate pricing and deal terms and work with legal to redline contracts
- Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
- Help define and iterate on our sales playbook - your input will help shape our go to market strategies
How to be successful in this role:
- 5+ years of experience selling complex software to enterprise customers
- A relationship builder that garners trust quickly and approaches sales with empathy and curiosity
- Excellent communication and storytelling skills
- Technical acumen with the ability to establish credibility with technical decision makers.
- You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one
- Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward
- Passionate about generative AI and excited to help customers navigate a rapidly evolving industry
Compensation & Benefits:
- We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
- Annual salary: $350K OTE USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: APAC
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an
AI Infrastructure Engineer
to design and build the foundational systems that power next-generation AI agents. This role sits at the intersection of research and production engineering, focusing on scalable
long-term memory
,
knowledge graph infrastructure
, and robust
context management systems
.
You will transform cutting-edge research concepts (e.g., Context Graphs, GraphRAG, agent memory architectures) into auditable, maintainable, and production-grade infrastructure that enables reliable, stateful AI systems.
What You’ll Be Doing
Architect and implement long-term memory infrastructure for AI agents
, including auditable, versioned, and rollback-capable middleware that supports persistent, stateful reasoning.
Design and own end-to-end GraphRAG and knowledge graph pipelines
, from ingestion and schema design to graph indexing, retrieval optimization, and integration with LLM-based reasoning systems.
Build scalable context management infrastructure
, elevating context from prompt-level techniques to structured, maintainable systems such as Context Graphs that enable long-horizon and cross-session reasoning.
Translate advanced agent research into production-grade systems
, prototyping emerging architectures and establishing best practices for memory, retrieval, and infrastructure reliability.
Ensure reliability, observability, and governance of agent infrastructure
, including traceable memory operations, evaluation frameworks, and safeguards against drift and degradation.
What We Look For In You
PhD or Master's in Computer Science, AI, Machine Learning, Robotics or related field with at least
10 years of industry experience
.
Possess a deep expertise in at least one of the following areas:
long-term memory
,
knowledge graphs
, or
context management
.
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Seoul, South Korea
About the role
Manage technical operations teams consisting of encoding operators, mastering operators and audio/media operators located in Seoul as an extension of a larger global team of individuals supporting Pixelogic’s global operation
.
In this role the candidate will be responsible for overseeing day-to-day deadlines, communicating with project management staff and company executives.
The candidate will be responsible for overseeing day-to-day deadlines, communicating with project management staff and company executives. In addition, this position will be the primary point of contact with the global department leads located in Los Angeles, California, and will be responsible for training and documenting new/different procedures, maintaining a continuity of business procedures between Los Angeles, London, Cairo, Cape Town, Tokyo, and Seoul. The ideal candidate will have a solid understanding of the technical aspects of the various content specifications.
They will be highly motivated, possess a flexible attitude, and adapt quickly in a fast paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. Attention to detail and efficient multitasking are mandatory. Extensive knowledge of video encoding and transcoding systems is essential. A background in processing UHD media is a plus. The candidate will be trained as a Pixelogic pHelix systems expert to support, train and advise operations across APAC. The candidate will support the APAC executive team in rolling out new initiatives to customers and attending meetings as a Subject Matter Expert (SME).
Responsibilities
• Lead and support a large team within a time-sensitive and demanding environment.
• Oversee day-to-day local technical operations.
• Ensure deliveries are met.
• Maintain constant communication with cross-functional support teams to ensure proper operations.
• Forecast project capacity requirements and create production action plans.
• Manage timely data collection to update operations metrics to achieve productivity targets, eliminate inefficiencies, and adhere to the highest service quality standard.
• Continuously develop and deliver technical training programs for the technical operations team.
• Train and document new/different procedures.
• Implement operational policies and quality assurance protocols to meet quality standards of leading streaming service providers.
• Act as the primary point of contact with the global department leads located in the US.
• Collaborate and communicate directly with project management staff and company executives.
• Act as the primary point of contact with the global department leads located in the US.
• Partner with Technology team to introduce and improve proprietary tools and systems.
• Continuously researching and identifying new tools and systems to enhance operational workflows and capabilities.
• Ensure information security objectives are translated into tactical goals that guarantee information security objectives are met and exceeded.
• Become a pHelix systems expert and provide support as needed to ensure continuous worldwide operations. Support, train and advise the local Project Management staff as needed.
• Support the APAC executive team and participate with customers as a SME.
• Other related tasks as assigned to fulfill responsibilities.
Requirements
· Fluency in English and Korean
· Bachelor’s degree or equivalent trade-specific education
· Management experience
· 8 + years of experience in Digital Media and post-production project management.
· 2+ years in audio post-production or media service projects for film and tv
· Excel and other MS Office application software
· Non-linear video workstation editor skills
· Experience in post-production media workflows including tools such as Telestream Vantage, Da Vinci Resolve, Adobe Premiere, and ProTools.
· Clear understanding of subtitling specifications and formats, audio sample rates, video frame rates and compressions, SMPTE timecode, and traditional multi-channel audio configurations (2.0, 5.1, 7.1) is necessary.
· Familiarity and working knowledge with some of the tools and applications including but not limited to DVS Clipster, Colorfront Transkoder, and Aurora are essential.
· Clear understanding of 4k(UHD) and HDR is required.
· Experience in IMF mastering is a huge plus.
· Proficient with Mac OS, Windows, and Linux systems.
· Demonstrable experience in picture and audio editing and transcoding is required.
· Solid knowledge of digital file formats.
· Knowledge of color space, aspect ratio, transfer characteristics, video and audio codecs, compression, and other characteristics associated with media is required.
· Problem solver with a creative and innovative approach with the ability to think out of the box.
· Ability to multitask.
· Excellent communication skills.
· Passionate about quality, customer experience, and customer service excellence.
· Ability to handle high-pressure situations and sensitive information.
· Ability to prioritize, manage orders and work well close to deadlines whilst producing high-quality work.
· Detail oriented and strong organizational skills.
· Ability to operate on own initiative while also working in a collaborative environment.
· Ability and willingness to learn new methods, procedures, or techniques and take on new tasks.
· Experience managing a team to meet deadlines.
· Ability to understand, correct and document procedural issues in the operation.
· Excellent communication skills over phone and email
· Deep sense of urgency and ability to work in a fast-paced environment with self-direction.
· Problem solver with a creative and innovative approach and ability to think out of the box.
· Outstanding attention to detail
· Ability to work flexible shifts and hours as required to support operations.
Benefits
Equal Opportunity Employer
We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.
고용 평등 기업
저희는 고용 평등 기업으로, 인종, 종교, 피부색, 성별, 성 정체성, 장애, 나이, 성적 지향성, 국적, 결혼 유무, 시민권, 참전용사, 군인 혹은 기타 법적 보호를 받는 지위가 채용 결정 시 아무런 영향을 주지 않습니다.
Benefits & Perks
Robust pension plan
Global company with a diverse and inclusive environment
Career development, learning programs focused on sharpening leadership skills
Collaborative, team-based structure
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance.
- Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws).
- Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately.
- Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness.
- Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling.
- Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security.
- Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches.
- Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement.
- Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.
WHO YOU’LL WORK WITH
You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.
WHAT YOU’LL BRING
- 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.
- Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms.
- Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible.
- Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance.
- Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices.
- Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs.
- Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders.
EVEN BETTER...
- Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001.
- Experience working in and/or supporting fintech or AI companies globally
- Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls.
- Experience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment.
- Prior experience in customer-facing, sales-adjacent, or deal-support contexts.
- Experience automating global security and compliance workflows.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: UK Remote
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
SENIOR BRAND DESIGNER, EXPERIENTIAL
You’ll shape how Synthesia shows up in experiential moments around the world — from global events and physical environments to the digital experiences that surround them.
🌏 Located EMEA Remote/London: Ideally London. Otherwise Europe (hub-based preferred).
👋 Reporting to @Antonia Delnevo , Head of Brand Design
👯 Working in the Brand Design team (team of seven incredible brand and motion designers) in strong collaboration with @Adela Posse
✈️ Travel: Required across Europe + US, potential APAC in future.
DESIGN AT SYNTHESIA
Design at Synthesia exists to clarify, build trust, and make the work memorable. We care about fundamentals (typography, layout, systems thinking) and default to simple, clear communication.
We run with low process and high ownership. Designers are trusted to lead end-to-end, collaborate closely with partners, and ship work that holds up outside of Figma.
For Experiential, that means strong concepts and production discipline: systems, specs, file hygiene, and a high bar for what shows up on-site.
WHAT YOU’LL DO
- Translate and expand Synthesia’s brand into physical and experiential environments globally
- Evolve the visual design of our event presence — across trade shows, conferences, and owned customer events
- Design booths, spatial environments, signage systems, print assets, and merchandise from design to production
- Develop cohesive event identities across physical and digital touchpoints (presentations, environments, social media posts, events web)
- Design for digital experiential moments (webinars, virtual events, launches)
- Storyboard and design motion and screen-based content for events and keynotes
- Partner closely with Field Marketing and cross-functional teams to bring ideas to life and raise the bar on how we show up
- Provide art direction and guidance to external vendors, agencies, and fabricators
- Own production quality: manage print setup, supplier-ready files, and on-site execution standards
WHAT WE’RE LOOKING FOR
- 6+ years of experience in brand design, visual design, or experiential design, with strong hands-on events experience
- Multidisciplinary designer with a wide skill set and comfortable working across different mediums and crafts; excited about experimenting with new technologies
- Proven experience designing physical environments and real-world brand experiences
Strong visual craft across typography, layout, and physical-to-digital brand translation
- Deep knowledge of print production and large-format design (this is a must)
- Fluent in Figma, with the ability to translate work into production-ready files in Adobe Illustrator
- Experience working across multiple mediums: physical, digital, and motion
- A strong sense of ownership — comfortable leading projects end-to-end in a low-process environment
- A proactive, organised, and ownership-driven mindset — you’re comfortable working autonomously in a small senior team
- A producer mindset: able to balance creative ambition with feasibility, timelines, and budgets
- Comfortable collaborating with and directing external partners, vendors, and agencies
- Strong communication skills and confidence presenting and defending design decisions to stakeholders
- Systems thinker, able to create scalable approaches for global execution
- Comfortable working across different types of projects while keeping experiential as a core focus
- Experience in B2B or tech environments
NICE TO HAVE
- Experience incorporating AI tools into your workflow to accelerate ideation, iteration, or content creation
- Experience in building websites in no-code tools such us Framer/Splash
- Basic 3D modular design
- Industrial design knowledge
Location: New York, New York, United States
The Chief Risk Officer (CRO) is a newly created role, as we establish a formal second line of defense, bringing Regulatory & Compliance, Enterprise Risk & Governance and Safety, Resilience & Incident Management together under one risk structure. The successful candidate will be a key member of iCapital’s Performance and Risk Management team, accountable for the enterprise-wide risk management, regulatory compliance, and safety and resilience programs of the firm and the design, oversight, and effectiveness of the firm’s global AML, KYC, sanctions, anti-financial crime, and customer due diligence framework.
This leader will oversee the integration of regulatory and compliance functions with a comprehensive enterprise risk management framework, ensuring iCapital continues to operate with strong governance, disciplined risk oversight, financial crime risk management capabilities, and regulatory credibility as the business scales globally.
Reporting directly to the Chief Financial Officer, the CRO will partner closely with executive leadership, the Board, and Board‑level Audit & Risk Management Committee to proactively identify, assess, and manage risk across iCapital’s global platform. This role is critical to iCapital’s continued growth, requiring a seasoned executive with deep expertise in alternative investments, complex regulatory environments, and enterprise risk management.
As a senior leader at the firm, the CRO will help shape firm strategy, influence key business decisions, and provide independent challenge and oversight across all risk domains. The CRO will serve as the principal risk advisor to senior management and the Board, ensuring that risk, compliance, AML/KYC, financial crime, resilience, and governance considerations are embedded into strategic planning, product development, acquisitions, and geographic expansion initiatives.
Responsibilities:
Regulatory & Compliance Oversight and Execution
Global Regulatory Strategy: Oversee regulatory compliance across iCapital’s global footprint, including U.S., Canada, UK, Europe, and APAC jurisdictions, and support expansion into new regulated markets.
Alternatives & Structured Products: Provide leadership on regulatory requirements governing alternative investments, structured investments, annuities, and registered and private fund vehicles.
Licensing & Registrations: Oversee regulatory registrations, licensing, exemptions, and ongoing obligations with regulators including the SEC, FINRA, and international authorities.
Policies & Controls: Ensure the development and maintenance of scalable policies, procedures, training, and controls aligned with regulatory requirements and business strategy.
Regulatory Engagement: Serve as the senior executive representative for regulatory examinations, audits, and inquiries, maintaining strong, credible relationships with regulators and external advisors.
Financial Crime, AML & KYC Leadership: Ensure the design and effectiveness of controls for identifying, assessing, mitigating, and reporting money laundering, terrorist financing, sanctions, fraud, and other financial crime risks.
Enterprise Risk & Governance Leadership
Enterprise Risk Management (ERM): Design, evolve, and execute iCapital’s enterprise risk management framework, including risk appetite, governance, assessment, and reporting across all business lines and geographies.
Risk Governance: Provide oversight through established governance forums, including the Board‑level Audit & Risk Management Committee, Corporate Risk Management Committee, and operational risk working groups.
Risk Assessment & Monitoring: Maintain and enhance the enterprise risk register, integrating Risk Control Self‑Assessments (RCSAs), risk appetite metrics, and issue management into a consistent, scalable framework.
Executive & Board Engagement: Serve as the primary point of contact for senior management and the Board on risk‑related matters, delivering clear, actionable insights and recommendations.
Risk Controls, Assurance & Audits
Controls Framework: Partner with Finance, Technology, Legal, and Operations to strengthen internal controls, including IT General Controls (ITGCs), ICFR, and operational controls.
SOC 2 & Assurance: Oversee SOC 2 audits across business lines, managing auditor relationships, evidence collection, remediation, and ongoing control maturity.
Technology & Data Risk: Collaborate with Technology and Security teams to manage platform, data protection, and information security risk in a technology‑enabled business model.
Safety, Resilience & Incident Management
Business & Technology Resilience: Ensure the firm’s ability to continue delivering critical services through disruption by maintaining approved business continuity and disaster recovery plans, validated through regular testing.
Incident Management: Oversee a centralized enterprise incident management framework, including escalation protocols, response playbooks, and crisis communications.
Life Safety & Physical Security: Provide oversight of physical security, life safety, and emergency preparedness programs across offices, travel, and firm‑sponsored events.
Leadership & Team Development
People Leadership: Lead, mentor, and develop global teams across risk management and compliance functions, fostering a culture of accountability, partnership, and continuous improvement.
Cross‑Functional Collaboration: Work closely with Finance, Legal, Technology, Product, and Business leaders to embed risk awareness into decision‑making while enabling growth and innovation.
Culture of Risk Awareness: Promote a strong risk and compliance culture that balances commercial objectives with disciplined governance.
Qualifications:
15+ years of senior leadership experience in risk management, compliance, or governance within financial services, fintech, asset management, broker‑dealer, or investment advisory environments
Deep, hands‑on experience with alternative investments, including regulatory treatment, product structure, and distribution considerations
Demonstrated executive accountability for AML, KYC, sanctions, customer due diligence, financial crimes compliance, and broader regulatory compliance programs operating across multiple jurisdictions.
Proven ownership of regulatory compliance in highly regulated environments, including direct interaction with regulators and responsibility for examinations and audits
Demonstrated success designing and operating enterprise risk management frameworks in complex, multi‑jurisdictional organizations
Strong knowledge of U.S. securities regulation (SEC, FINRA, Advisers Act, Investment Company Act), AML and financial crimes requirements (Bank Secrecy Act, USA PATRIOT Act, OFAC), and familiar with international frameworks such as AIFMD and MiFID
Credible, confident leader with the judgment and independence to challenge constructively and advise senior leadership and the Board
Able to translate complex regulatory and risk concepts into practical, scalable solutions aligned with business strategy
Proven track record building and leading large, global teams and influencing outcomes across complex matrixed organizations.
Strong executive presence, strategic mindset, and demonstrated ability to balance risk management objectives with commercial growth priorities.
Bachelor’s degree required; advanced degree (JD, MBA, or equivalent) strongly preferred. Professional certifications (FRM, CRCMP, CFA, CPA, CAMS) a plus
Benefits:
The base salary range for this role is $350,000 to $400,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.
This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English.
Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday.
Responsibilities:
Become an expert in all Anthropic products
Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses
Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace
Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries.
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Operate in ambiguity, making informed decisions even in never-before-seen situations
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
You may be a good fit if you:
Have experience in providing technical product support, in both English and Japanese, within a second tier, escalated, or priority support team.
Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.)
Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
Have crisp but kind written communication skills and a deep care for the details
Enjoy helping others learn about new features and complex concepts
Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
Have experience contributing to the foundations of a support team – this is essential, highly valuable, but often unglamorous work. And particularly key for this role due to it being among the first Support hires in APAC.
Are proficient at working in a technical environment and are interested in Anthropic’s products
Possess a deep sense of ownership, and are excited to help us build our team!
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hong Kong, China
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our
portfolio. We
are currently looking for a highly proactive and detail-oriented
Senior Revenue Owner
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Origination and activation of institutional liquidity flow across APAC.
Structuring and negotiating liquidity agreements involving spreads, markups, execution frameworks, and credit considerations.
Protecting long-term margin while remaining commercially competitive.
Acting as the commercial bridge between institutional clients and internal liquidity, risk, and executive teams.
Driving scalable and recurring volume-based revenue growth.
Proven track record in institutional B2B financial markets, ideally within FX, CFD, or digital asset liquidity distribution.
Strong understanding of financial market structure, trading infrastructure, and liquidity-driven revenue models.
Demonstrated ability to build credibility and long-term trust with institutional decision-makers.
Advanced negotiation capability in structuring commercial terms, pricing, and liquidity agreements.
High level of commercial discipline with structured pipeline management and CRM proficiency.
Self-directed, performance-driven, and accountable for measurable revenue outcomes.
Fluent in English; Mandarin and/or Cantonese highly preferred.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About the Role: We are looking for an GTM Engineer where you won’t just be using our tools—you’ll be the "First Customer," building the AI-native systems that power our technical support, onboarding, and customer success engines.
You will own the technical roadmap for how LangChain supports its users. Your goal is to drive massive case deflection and a premium onboarding experience by building autonomous agents that solve complex technical problems before a human ever needs to step in. This is a role for a builder-operator who can identify a friction point in the customer journey and ship a production-grade agentic solution to fix it.
YOU WILL:
- Architect Customer Agents: Design and deploy production-grade agents (using LangGraph and LangSmith) that handle technical support queries, troubleshoot integrations, and guide users through complex onboarding flows.
- Drive Case Deflection: Analyze customer friction points and build self-service AI systems that significantly reduce support volume while improving the quality of the customer experience.
- Own the Domain: Act as the product owner and the technical muscle proactively identifying opportunities for improvement, propose architectures, and own the full lifecycle of the systems you build.
- Dogfood the Stack: Be a key member of the feedback loop for our product team. As you build complex systems for our customers, you’ll identify gaps in our frameworks and contribute back to the LangChain and LangGraph open-source ecosystem.
- Build Onboarding Workflows: Develop "AI-native onboarding" experiences that help enterprise customers move from prototypes to production faster by automating documentation retrieval and code generation.
WHAT WE ARE LOOKING FOR:
- AI-Native Developer: You have a deep understanding of the LLM stack: prompting, retrieval (RAG), cognitive architectures, and agentic loops. You have likely already built with LangChain or LangGraph.
- Engineering Foundation: You are a strong software engineer (typically 3+ years) with at least 1 year of experience specifically shipping LLM systems in production.
- Self-Directed "Founder" Mentality: You don't need a ticket to tell you what to fix. You are comfortable navigating ambiguity, identifying high-impact problems, and driving them to completion autonomously.
- Full-Stack Capability: Strong coding skills in Python or TypeScript (ideally both) and the ability to build end-to-end applications.
- Customer-Centric: You enjoy the intersection of high-level engineering and direct customer impact. You can translate a customer's technical pain point into a scalable system architecture.
Nice to Haves:
- Expertise with LangSmith for evaluation and monitoring.
- Experience building or maintaining open-source projects.
- A background in technical consulting, solutions engineering, or high-growth GTM teams.
Compensation:
- We offer competitive compensation that includes base salary, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance.
- Salary: $160K - $180K
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own independent audits and regulatory programs including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, HIPAA, and related frameworks.
- Drive scope definition, readiness assessments, auditor engagement, remediation planning, and executive level reporting.
- Develop a strong working understanding of Sierra’s Conversational AI Platform, model providers, and cloud architecture. Partner with Platform and Agent Engineering to design and operationalize controls across multi cloud environments, infrastructure, inference and data platforms.
- Build a centralized and evolving security controls library mapped to compliance, regulatory and customer requirements. Continuously assess control effectiveness, identify gaps, prioritize risk, and drive remediation that strengthens Sierra’s security and compliance posture.
- Define and enforce security baselines for cloud infrastructure, containerized workloads, Kubernetes, identity, encryption, logging, and network security controls. Partner with engineering teams to integrate security requirements into configuration and change management.
- Design and operate automated compliance workflows using AI, infrastructure as code, and security tooling to reduce manual effort, improve control assurance, and scale with platform evolution.
WHO YOU’LL WORK WITH
You will act as a strategic partner to Platform, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.
WHAT YOU’LL BRING
- 8+ years of experience in security compliance or GRC or security adjacent roles within fast growing technology companies.
- Deep expertise in security compliance frameworks including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, and similar regulatory environments.
- A systems oriented and engineering focused GRC mindset, with the ability to reason about cloud architecture, data flows, and control effectiveness alongside engineers.
- Experience owning complex audits and driving risk based remediation across distributed teams.
- Hands-on experience with multi-cloud infrastructure (AWS, Azure, GCP).
- Strong experience implementing and automating security controls across cloud infrastructure, configuration management, container security, Kubernetes, encryption, identity, and authentication systems.
- Ability to clearly communicate compliance requirements internally to engineering teams and externally to customers in a technically credible way.
- Relevant certifications such as CISSP, CISA, PCI ISA, ISO 27001 Lead Auditor, or equivalent experience.
EVEN BETTER...
- Experience supporting AI platforms, fintech, healthcare, or other highly regulated environments.
- Familiarity with global regulatory environments including GDPR, DORA, the EU AI Act, and emerging security and AI governance requirements across APAC regions.
- Experience supporting public sector or FedRAMP aligned environments.
WHY JOIN US?
You will operate at the center of AI systems, cloud infrastructure, and global compliance, shaping how security controls are designed and scaled for modern AI platforms. This role offers high ownership, deep technical partnership with engineering, and the opportunity to define what strong GRC looks like at Sierra.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Darwin, Australia
Bunbury, Australia
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