Location: Fort Bragg, NC, United States
Job Title
Assistant IT Support Lead
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking an Assistant IT Support Lead to support cybersecurity, Risk Management Framework (RMF), and information assurance activities. The selected candidate will assist with RMF package management, vulnerability assessment activities, cybersecurity compliance requirements, and the maintenance of system security documentation in support of Department of Defense information systems.
Key Duties
• Support management of DoD RMF packages within the Enterprise Mission Assurance Support Application (eMASS) system.
• Conduct vulnerability scans using ACAS/Nessus and analyze scan results.
• Develop and maintain RMF artifacts, including System Security Plans (SSPs) and Plans of Action & Milestones (POA&Ms).
• Support cybersecurity and information assurance activities.
• Support security incident response and handling activities.
• Support security system design and implementation requirements.
Requirements
• Secret clearance.
• Bachelor’s degree in Information Technology (IT) or Cybersecurity related field, or an Associate degree in Information Technology (IT) or Cybersecurity related field with five years of experience.
• Current certification that meets the requirements for the DCWF Information Systems Security Officer at the Intermediate or Advanced proficiency level, such as CISSP or CISM.
• Must complete a minimum of 20 hours of Continuous Professional Development (CPD) annually, or as required to maintain certifications, whichever is greater.
• Demonstrated knowledge and skill in cybersecurity principles and methodologies.
• Demonstrated knowledge and skill in risk management processes and frameworks.
• Demonstrated knowledge and skill in network security architecture and protocols.
• Demonstrated knowledge and skill in vulnerability assessment and penetration testing techniques.
• Demonstrated knowledge and skill in security system design and implementation.
• Demonstrated knowledge and skill in security incident response and handling.
• Demonstrated knowledge and skill in compliance with relevant laws, regulations, and standards (e.g., NIST, FISMA, PCI DSS).
• Two years' experience managing DoD RMF packages within the eMASS system.
• Experience conducting vulnerability scans and analyzing results.
• Experience developing and maintaining RMF artifacts.
• Knowledge of operating system security (Windows and Linux).
• Knowledge of network security, architecture, protocols, and technologies.
• Experience conducting vulnerability scans with ACAS/Nessus and analyzing scan results.
• Experience developing and maintaining RMF artifacts, such as the System Security Plan (SSP) and Plan of Action & Milestones (POA&M).
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
Network Administrator
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Network Administrator to support the operation, maintenance, and security of DoD network environments. The selected candidate will support network administration activities, configure and maintain network infrastructure, and assist with network security and troubleshooting requirements in support of mission operations.
Key Duties
• Support network administration activities.
• Configure and maintain network devices, including routers, switches, and firewalls.
• Support VPN administration and maintenance.
• Perform network troubleshooting and diagnostics.
• Support network security practices and technologies.
• Utilize network systems management principles and tools.
Requirements
• Secret clearance.
• Associate degree in a related technical discipline or equivalent military training (e.g., 25B/H/N).
• Current certification that meets the requirements for DCWF Network Operations Specialist (441) at the Intermediate proficiency level.
• Acceptable certifications include Security+, CCNA, or Network+.
• Demonstrated knowledge of computer networking concepts and protocols.
• Demonstrated knowledge of cyber threats and vulnerabilities.
• Demonstrated knowledge of network security principles and architecture.
• Demonstrated knowledge of network systems management principles and tools.
• Demonstrated knowledge of network troubleshooting and diagnostics.
• Demonstrated knowledge of configuration and maintenance of network devices (routers, switches, firewalls).
• Demonstrated knowledge of network security practices and technologies (VPNs, firewalls, intrusion detection systems).
• Three years' experience in a senior technical role on a DoD network.
• Extensive hands-on experience configuring and managing Cisco network infrastructure (switches, routers, firewalls) and VPNs.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
PC Technician
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a PC Technician to support enterprise IT operations and end-user support requirements. The selected candidate will assist with system maintenance, workstation configuration, troubleshooting, and IT support activities while supporting Army and Joint Mission Command system requirements.
Key Duties
• Provide IT support in an Enterprise environment.
• Troubleshoot system hardware and software.
• Configure and validate network workstations.
• Document and query reported incidents.
• Support IT system operation, maintenance, and security.
• Support Army and/or Joint Mission Command system interoperability requirements.
Requirements
• Secret clearance.
• Associate degree in an IT related field or four years’ professional experience.
• Current certification that meets the requirements for the DCWF Client Systems Technician (411) at the Basic proficiency level.
• Demonstrated knowledge of computer networking concepts and protocols.
• Demonstrated knowledge of cyber threats and vulnerabilities.
• Demonstrated knowledge of basic physical computer components and IT architecture.
• Demonstrated knowledge of IT system operation, maintenance, and security.
• Demonstrated knowledge of troubleshooting system hardware and software.
• Demonstrated knowledge of configuring and validating network workstations.
• Demonstrated knowledge of documenting and querying reported incidents.
• Knowledge of interoperability of Army and/or Joint Mission Command systems.
• Experience providing IT support in an Enterprise environment.
Compensation
• Competitive Hourly Pay
• Benefits
Fort Bragg, NC, United States
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Location: Fort Bragg, NC, United States
Job Title
System Administrator
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a System Administrator to support the administration, maintenance, and security of mission systems and network environments. The selected candidate will support server administration, virtualization platforms, cybersecurity requirements, and Joint/Army Mission Command systems in support of operational requirements.
Key Duties
• Perform system administration activities.
• Support network and operating system hardening.
• Manage virtualization technologies and virtual machines.
• Monitor and optimize system performance.
• Utilize system/server diagnostic tools and perform fault identification.
• Support Joint/Army Mission Command systems.
• Support cybersecurity and system security requirements.
Requirements
• Secret clearance.
• Associate degree in an Information Technology (IT) related field or equivalent military training.
• Current certification that meets the requirements for the DCWF System Administrator (451) at the Basic proficiency level.
• Acceptable certifications include Security+ CE or CySA+.
• Demonstrated knowledge of system administration, network, and operating system hardening techniques.
• Demonstrated knowledge of file system implementations (NTFS, FAT, EXT).
• Demonstrated knowledge of IT security principles and methods (firewalls, DMZs, encryption).
• Demonstrated knowledge of network protocols (TCP/IP, DHCP, DNS).
• Demonstrated knowledge of operating system command line/prompt.
• Demonstrated knowledge of system/server diagnostic tools and fault identification.
• Demonstrated knowledge of virtualization technologies and virtual machine management.
• Demonstrated knowledge of system performance monitoring and optimization.
• In-depth knowledge of Microsoft Server environments, VMware (vCenter), and SharePoint administration.
• Experience with Joint/Army Mission Command systems (e.g., TAK, CPCE, SOF MC).
• Experience with ACAS, Army Endpoint Security Solution (AESS), Trellix, Microsoft Defender Endpoint, and other DoD security tools.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Stevensburg, VA, United States
Cleared Escort with TS/SCI Clearance with Full Scope Poly
Stevensburg, VA
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
Cleared Escorts support secure facility operations by escorting uncleared personnel within government environments and ensuring compliance with established security procedures. This role operates in a high-visibility setting with continuous interaction with customer and government stakeholders. Escorts are responsible for maintaining situational awareness, enforcing escort protocols, and representing the program professionally in a customer-facing environment.
Key Responsibilities
Escort and monitor uncleared personnel within secure facilities
Ensure compliance with customer and government security procedures
Maintain constant awareness of escorted personnel
Communicate effectively with security staff, vendors, and site leadership
Represent the program professionally in a customer-facing role
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Full Scope (FS) Polygraph required
Citizenship
: U.S. Citizen
Required Experience
:
Ability to escort and monitor personnel within secure environments
Ability to ensure compliance with established security procedures
Ability to always maintain awareness of personnel and surroundings
Ability to communicate effectively with staff, vendors, and leadership
Ability to work in a customer-facing environment
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Strong communication and interpersonal skills
Reliable, punctual, and dependable
Ability to work independently with minimal supervision
Team-first mindset
Basic computer proficiency (email, scheduling, tracking)
Prior customer service experience
Previous government or customer-site experience
Construction or vendor oversight experience
Experience working in complex or fast-paced environments
Comfortable overseeing diverse teams and personalities
Work Schedule & Conditions
Standard Schedule
: Monday–Friday, 0600–1430 or 0700–1530
Hours
: Guaranteed 40 hours per week
Overtime
: Overtime opportunities available (time and a half)
Flexibility Requirement
: Must be available for occasional weekend 0700–1530 and overnight 2100–0500 shift support; Must be willing and able to travel between customer sites as needed or requested.
Compensation & Benefits
Rate
: $ 49.00 per hour
OT Rate
: $ 73.50 per hour (for hours worked over 40/week)
Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Aurora, CO, United States
Cleared American Guard (CAG) with TS/SCI Clearance with CI-Poly
Aurora, CO
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Cleared American Guard serves as a professional Security Escort supporting operations within secure facilities. This role is responsible for escorting uncleared personnel, maintaining continuous awareness of activity within restricted areas, and ensuring full compliance with customer security protocols. The position requires strong situational awareness, sound judgment, and consistent adherence to safety and security procedures in both indoor and outdoor environments.
Key Responsibilities
Maintain continuous visual contact and awareness of escorted individuals to ensure compliance with all security requirements
Enforce and adhere to all company, customer, and government safety and security policies
Communicate professionally with site leadership, security personnel, vendors, and visitors
Represent the program and IDS International in a professional and customer-facing capacity
Complete escort logs, reports, or other administrative requirements as assigned
Perform additional mission-related or administrative duties as required
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Education
: High School Diploma or GED equivalent
Required Experience
:
Minimum 3+ years of professional experience in security, military, facilities support, or a related field
Ability to acquire and maintain access to the assigned secure facility
Physical Requirements
:
Ability to stand or sit for extended periods
Ability to walk up to 5 miles per day
Ability to work outdoors in varying weather conditions, including extreme heat and cold
Ability to perform duties requiring manual dexterity and effective verbal and written communication
Ability to read, understand, and apply written and verbal instructions
Work Schedule & Conditions
Standard Schedule
: Monday–Thursday, 4 x 10 work weeks
Shift
: 0530–1600
*Employees will receive up to four (4) hours of regular pay if a scheduled shift is canceled after arrival
Hours
: Guaranteed 40 hours per week
OT Hours
: Overtime is project-based and applies
only
to individuals assigned to projects that require extra hours, not to the entire team
Flexibility Requirement
: Work schedule may include nights, weekends, and holidays to support on-site activities
Environment
:
Work is performed in both indoor and outdoor environments under varying conditions
Role may involve prolonged standing, walking, and sitting throughout the shift
Must work effectively as part of a team and support administrative or secondary duties when escort activity is limited
Personal devices and non-work-related activities are not permitted while performing escort duties
Employees are not authorized to operate facility equipment or systems
Compensation & Benefits
Rate
: $ 45.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Gurugram, Haryana, India
NEOLYTIX
ABM Specialist / Assistant Manager
Account-Based Marketing · Healthcare SaaS · Senior Associate / AM band
FUNCTION
Marketing
EXPERIENCE
3–5 Years
LOCATION
Gurugram (Onsite)
SHIFT
UK (1:30–10:30)
Role Overview
Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing & Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila — including our proprietary InCredibly credentialing platform. We are transitioning from a services company to a Services-as-Software model.
The ABM Specialist / Assistant Manager owns Neolytix’s account-based marketing motion across 1:1 (strategic named accounts), 1:few (ICP segment clusters, e.g., rural hospital RCM), and 1:many (programmatic, intent-gated) tiers. You’ll build and run intent-driven account scoring, tiered engagement playbooks, and enrichment workflows in close partnership with Sales, Demand Generation, and Product Marketing — turning signal data into prioritized, sales-ready accounts.
Key Responsibilities
Account Segmentation & Tiering
Define and maintain target-account universes across all three ABM tiers — 1:1 strategic, 1:few ICP clusters, and 1:many programmatic segments.
Set tier-specific playbooks: bespoke for 1:1, shared with light personalization for 1:few, and rules-based programmatic for 1:many.
Intent Signal Monitoring & Scoring
Own recurring intent-signal ingestion (ZoomInfo intent, Apollo, Definitive Healthcare) and convert raw signals into scored account briefs (HOT/WARM/WATCH).
Track signal trends (warming/cooling accounts) and flag ICP-fit exceptions before accounts are actioned.
Maintain the state/tracking files and cadence that keep signal briefs current and non-duplicative day over day.
Enrichment & Data Hygiene
Run account and contact enrichment (Apollo, ZoomInfo) once accounts clear a signal threshold — firmographic and contact data complete before handoff.
Maintain clean handoff protocols to Sales — CRM record checks, email verification, title confirmation, and sequence-conflict checks — before enrollment.
Sales Alignment & Handoff
Deliver prioritized, tiered action lists to assigned AEs on a regular cadence; run structured syncs to confirm status, resolve ICP flags, and align on next-best-actions.
Maintain campaign-tagging discipline in HubSpot (lead source, ICP tier, campaign name) for attribution.
Campaign Design, Reporting & Collaboration
Build multi-channel engagement per tier — email, LinkedIn/paid social, direct mail, webinars, events — matched to 1:1, 1:few, or 1:many treatment; partner with Product Marketing on persona-specific messaging (CMO/COO).
Report pipeline influenced, account engagement, and signal-to-pipeline conversion to leadership monthly; run post-campaign reviews and a testing roadmap.
Act as the connective layer between Sales, Product Marketing, and Demand Generation for all account-based activity.
What You Bring
Must-Have
3–5 years of B2B marketing, with at least 2 years running ABM programs across 1:1, 1:few, and/or 1:many models.
Hands-on with intent data platforms and translating signals into sales-ready account lists.
A track record of partnering directly with Sales/AE teams on account strategy and handoff — not just campaign delivery.
Hands-on with intent/ABM platforms (ZoomInfo, Definitive Healthcare, Warmly, 6sense, Demandbase, or similar), enrichment (Apollo), and CRM/marketing automation (HubSpot).
Strong grasp of account scoring, tiering, and multi-touch campaign design; comfortable building signal-to-pipeline dashboards.
Proficiency in HubSpot, Salesforce (or equivalent CRM), and LinkedIn Campaign Manager.
Preferred
B2B SaaS or healthcare-technology marketing background.
Familiarity with the US healthcare provider landscape (hospitals, rural health systems, specialty practices, behavioral health); working knowledge of RCM, credentialing, or practice-management categories.
Familiarity with project-management tools (Asana, Notion, or Jira).
Eligibility Criteria
Education:
Bachelor’s degree (Marketing, Business, or a related field) is mandatory and must be completed — candidates currently pursuing or with an incomplete graduation are not eligible.
Communication:
Strong written and verbal English — able to run structured syncs with Sales stakeholders and present ABM performance to leadership.
Work mode & shift:
Onsite at Gurugram, full-time, UK shift (1:30 PM – 10:30 PM IST) & Should be flexible.
Notice period:
Immediate joiners or candidates on short notice preferred.
Why Join Neolytix
High-Visibility Pipeline Role
Drive pipeline across the full ABM tier structure, with direct exposure to Sales and Marketing leadership.
Scale an Intent-Driven Motion
Build ABM for a rapidly growing Healthcare SaaS product targeting the US mid-market.
Ownership Culture
An environment that values ownership, curiosity, and continuous improvement.
Development Support
Learning resources, external certifications, and leadership mentoring.
Location: Pasig, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Location: Quezon City, Metro Manila, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Location: Gurugram, Haryana, India
NEOLYTIX
Senior Manager, AR RCM
Operations | Accounts Receivable | Gurugram
DEPARTMENT
Operations, RCM
EXPERIENCE
15+ Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
CEO & COO
⚠ US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully.
⚠ Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments.
The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day.
This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you.
Key Responsibilities
1. AR Delivery Ownership & SLA Accountability
Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates.
Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO.
Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation.
2. Revenue & Financial Performance
Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance.
Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk.
Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it.
3. Denial Management & Payer Strategy
Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans.
Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines.
Develop payer-specific follow-up strategies and embed them into team workflows and SOPs.
4. Team Leadership & Talent Development
Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function.
Own performance management, succession planning, and high-potential identification for the AR org.
Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales.
Build a performance culture grounded in accountability, data fluency, and continuous improvement.
5. Client Engagement & Retention
Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations.
Surface delivery risks proactively and communicate resolution plans to clients before issues escalate.
6. Process Excellence & Compliance
Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols.
Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards.
Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis.
What You Bring
Must-Have
15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios.
Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged.
Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates.
Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors.
Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid.
Multi-specialty billing exposure: physician groups, hospital systems, or both.
Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence.
Commitment to the US shift, onsite in Gurugram.
Strong Preference
Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only.
Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar.
Track record of building or restructuring an AR team and improving performance metrics within 12 months.
Power BI or advanced Excel for AR performance tracking and executive reporting.
Nice-to-Have
MBA or postgraduate degree in healthcare administration, business, or a related discipline.
Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow.
CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification.
Experience across multi-geography delivery: India and Philippines operating in parallel.
Who You Are
You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership.
You hold SLAs before clients ask about them. Reactive escalation management is not something you do.
You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart.
You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead.
You see denial patterns before they become denial trends. Root cause is where you start, not where you finish.
Eligibility Criteria
Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred.
Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable.
Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress.
Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently.
Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile.
Performance Expectations (KPIs)
In the first 12 months:
Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio.
AR >90 days: percentage trending down or held within client SLA thresholds.
Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts.
SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio.
Client retention: no unplanned exits attributable to AR delivery performance.
Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams.
Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed.
Hiring Process
Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage.
Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record.
Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach.
Stage 4: Reference checks and offer.
Why Join Neolytix
Senior Leadership, Real Scope
Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO.
Strategic Visibility
Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows.
Build, Not Just Run
Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks.
Competitive Package
Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate Director - RCM
RCM | Credentialing | India Delivery Leadership
DEPARTMENT
Operations
EXPERIENCE
16–20 Years
LOCATION
Gurugram (Onsite)
REPORTS INTO
CEO & COO
About the Role
The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement.
Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales.
If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role.
Key Responsibilities
1. Delivery & SLA Ownership
Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management.
Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution.
Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines.
2. Capacity Planning & P&L
Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets.
Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline.
Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines.
3. Client Engagement & Retention
Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions.
Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate.
4. People Leadership & Talent Development
Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing.
Own succession planning, performance management cycles, and high-potential identification for the ops org.
Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent.
Build a performance culture grounded in accountability, continuous feedback, and professional growth.
5. Process Excellence & Technology
Drive continuous improvement across both service lines using structured problem-solving approaches.
Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve.
Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows.
Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure.
6. Governance & Compliance
Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements.
Own internal QA frameworks, audit processes, and remediation planning for both service lines.
Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness.
What You Bring
Must-Have
Full-time MBA / PGDM or equivalent postgraduate degree.
16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs.
Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows.
Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management.
Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers.
Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment.
Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data.
Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency.
Strong Preference
Experience managing multi-geography delivery operations spanning India and Philippines.
Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity.
Track record of leading go-live transitions and new client onboarding at scale.
Nice-to-Have
Six Sigma or Lean certification.
Exposure to AI-assisted workflows or automation tools within RCM environments.
Experience in SSAE-18 / SOC 2 compliance environments.
Eligibility Criteria
Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted.
Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders.
Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required.
Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile.
Performance Expectations (KPIs)
The AD, Operations will be measured on the following within the first 12 months:
SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days.
Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks.
Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses.
Client retention and satisfaction: no unplanned exits attributable to delivery performance.
Team attrition (operations): managed within business continuity thresholds.
Delivery margin: cost-to-serve within budget and P&L targets for both service lines.
Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure.
Hiring Process
Stage 1: Talent Management screening and profile review.
Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach.
Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record.
Stage 4: Reference checks and offer.
Why Join Neolytix
High-Trust Ownership
Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact.
Scale & Scope
Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics.
Build What You Run
Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure.
Competitive Package
Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.
Location: Gurugram, Haryana, India
NEOLYTIX · INCREDIBLY
Platform Configuration Analyst
InCredibly Platform Configuration | Non-Ops | Gurugram
DEPARTMENT
Non-Ops
EXPERIENCE
2–5 Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
Manager
⚠ US Shift: This role operates on a US-aligned shift from our Gurugram office. Consistent availability during US business hours is required. Apply only if you can commit to this onsite.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. InCredibly is the platform we built to run our credentialing, enrollment, and licensing operations: a rules-driven system that manages workflows, documents, timelines, and payer requirements across thousands of providers.
The platform is configurable by design. Payer requirements, document checklists, follow-up protocols, and workflow variants live in a rules layer and knowledge base, not in code. When the rules are right, the platform does the work. When they are missing or wrong, people do it by hand. This role owns that rules layer.
This is not a delivery role and not a development role. You are the person who decides how the platform thinks. Half the job is keeping the knowledge base accurate. The other half is turning what our operations team knows into configuration the platform can execute: workflow rules, stage templates, gate conditions, validation rules, and defaults that reduce manual work for analysts on the floor.
What You Will Do
1. Knowledge Base & Rules Management
Build and maintain the platform knowledge base: document checklists, validation rules, follow-up protocols, and workflow defaults, structured so the system acts on them rather than as prose for a human to read.
Author configuration rules by work type, category, and variant. Keep them current as operational requirements evolve.
Own the flag queue: triage issues raised by analysts, fix them, and route changes through the change-request approval workflow.
2. Workflow Configuration
Translate operational patterns into workflow configuration: stage sequences, variant rules, SLA adjustments, gate requirements, and follow-up cadences.
Design and test configuration changes before they go live. Version your changes, document why you made them, and maintain a clean audit trail.
Coordinate with operations leads to understand process changes and translate them into updated configuration.
3. Schema & Data Model Partnership
Work with the engineering team when a real-world rule does not fit the existing schema. Spot the mismatch, articulate why, and propose the change with enough context for a developer to act on it.
Use SQL to validate your own work and verify data accuracy before changes hit production.
4. Measurement & Training
Track what your rules do: reductions in manual touches, rework, and first-pass failures. Propose the next configuration improvement candidates from this data.
Write SOPs by work type and brief analysts on how configuration changes affect their workflows. You write for people who will run the process, not for a file.
What You Bring
Must-Have
2 to 5 years configuring rules, data, or workflows in an enterprise platform. Backgrounds that translate well: benefit or provider configuration in payer systems (Facets, QNXT, HealthRules, Amisys), EHR application analysis (Epic, Oracle Health, Meditech), enterprise SaaS administration (Salesforce, ServiceNow, Workday, Pega), or business rules engine configuration.
A demonstrated ability to take an unstructured source document, a policy, a set of requirements, an email thread, and decompose it into fields, conditions, exceptions, and checklists. You will be asked to show this in a work sample.
Basic SQL: you use it to query, validate, and reconcile data. Not a course listing.
Version control and change discipline: you document why you made a change, test before you push, and own the outcome when something breaks downstream.
Clear written English. Other people will run the SOPs and playbooks you write.
Strong Preference
Experience with configurable workflow engines, BPM platforms, or business rules engines where you designed the rules, not just executed them.
JIRA: used for managing configuration change requests, flag queues, and work tracking alongside engineering and operations teams.
BPMN 2.0 awareness: ability to read and interpret process flow diagrams and translate them into platform workflow configuration.
Prior experience working with US clients or in a US time-zone overlap model.
Experience across more than one platform or system type: the ability to map a rule from one configuration environment to another.
Nice-to-Have
Exposure to US healthcare operations, RCM workflows, or provider credentialing and enrollment.
Familiarity with credentialing technology platforms such as symplr, Modio Health, Medallion, or similar.
Salesforce, ServiceNow, or Workday administration certification.
Epic certification or formal Facets/QNXT training.
Who You Are
You see structure in a document that most people read as prose. A requirements page is a schema to you before it is a process.
You break things before calling a configuration complete, because you have actually tested it.
You write documentation that the person after you can follow without asking questions.
You push back on vague requirements because you know what happens when a rule is ambiguous and live.
Eligibility Criteria
Education: Graduate degree in any discipline. Computer science, information systems, or a business-adjacent field is an advantage but not required.
SQL: actively used for validation and data checking, not just listed as a skill. Assessed in the work sample.
Shift: US-aligned shift, onsite in Gurugram. Consistent availability during US business hours is required from day one.
Notice Period: 60 to 90 days is typical for this profile. Please state your notice period clearly.
Performance Expectations
What success looks like:
First 90 days: domain immersion complete. Playbooks, checklists, and follow-up defaults are live for the highest-volume work types. You own the flag queue and the change-request workflow.
6 months: your first configuration improvements are in production and measured. Analysts treat the knowledge base as the source of truth rather than their own notes.
12 months: the rules layer, not analyst memory, drives most routine work. You are defining the next configuration roadmap with the Manager.
Hiring Process
Stage 1: Application review. Include a short note with your CV (150 to 200 words): describe one rule, template, or configuration you built that removed manual work. What was the source? How did you structure it? What happened after it went live? Applications with the note are reviewed first.
Stage 2: TA screening call (20 minutes). Role fit, configuration background, and SQL usage check.
Stage 3: Work sample (90-minute take-home, mandatory). You receive a business rules document and structure it into fields, conditions, checklists, and gate conditions. Skippable by nothing.
Stage 4: Hiring manager interview with the Product Owner covering your work sample output and configuration approach.
Stage 5: Domain and technical interview with Operations Leadership and Engineering.
Stage 6: Offer.
Why Join Neolytix
Greenfield Ownership
You define the rules layer of a live platform used in production every day. Not maintaining someone else's configuration. Not a ticket queue.
Direct Access
You work with the Product Owner and Operations Leadership directly. No multi-layer hierarchy between you and the decision.
Domain You Can Learn
US healthcare and credentialing operations are taught by the team. The configuration aptitude is what we hire for.
Product Trajectory
InCredibly is moving toward standalone software licensing. The person who defines how the platform encodes rules grows with it.
Location: Singapore
Cantonese - International Interpreter
Language: Cantonese
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Cantonese
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: New Zealand
Cantonese - International Interpreter
Language: Cantonese
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Cantonese
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Peru
Cantonese - International Interpreter
Language: Cantonese
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Cantonese
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Singapore
Mandarin - International Interpreter
Language: Mandarin
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Mandarin
Minimum 1 year interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Peru
Mandarin - International Interpreter
Language: Mandarin
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Mandarin
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Australia
Chaldean - International Interpreter
Language: Chaldean
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Chaldean and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Chaldean
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Australia
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Pasig, Philippines; The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements
Quezon City, Metro Manila, Philippines; The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements
seniorGurugram, Haryana, India
Gurugram, Haryana, India
Gurugram, Haryana, India; Propose the next configuration improvement candidates from this data; Prior experience working with US clients or in a US time-zone overlap model