Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Japanese citizen based in Japan
Mandatory Japanese (native or professional level) and English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
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GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
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УдалённоRemote, Japan; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
Location: Miami
Workplace: Remote
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As WHOOP expands its global footprint, we are hiring a Marketplaces Senior Specialist to accelerate marketplace growth in LATAM. This individual will serve as a key regional marketing owner, responsible for executing digital campaigns, optimizing marketplace presence, and partnering cross-functionally to deliver performance across e-commerce platforms. You will play a vital role in ensuring WHOOP is positioned as the leading performance technology brand in LATAM.
This role will be based remotely in the Miami area.
RESPONSIBILITIES:
- Own regional marketing strategy and execution for key marketplaces across LATAM
- Localize global campaigns, manage media budgets, and collaborate with the Brand team to ensure creative relevance, cultural resonance, and compliance with marketplace standards
- Manage and optimize marketplace presence, including product detail pages (PDPs), brand stores, and merchandising strategies to maximize visibility and conversion
- Monitor customer reviews, ratings, and feedback to drive continuous improvement in brand perception and engagement
- Plan, execute, and optimize paid digital campaigns across search and display to achieve performance and efficiency goals
- Serve as the primary liaison for marketplace partners, distributors, and agencies, ensuring brand consistency and flawless execution
- Analyze marketing performance and marketplace trends, providing actionable insights to enhance conversion, engagement, and ROI
- Evaluate and develop new marketplace opportunities in collaboration with Sales to expand WHOOP’s regional footprint
QUALIFICATIONS:
- 3-5 years of experience in digital or performance marketing within Amazon, Mercado Libre, e-commerce, retail, or consumer marketing
- Fluency in English and Spanish. Portuguese is a plus
- Demonstrated success managing campaigns and product visibility across Amazon and Mercado Libre.
- Experience operating in multi-country, cross-functional environments
- Strong project management and executional skills, with attention to detail and a data-driven mindset
- Excellent communication and stakeholder management skills, with comfort aligning regional and global priorities
- Proficiency in using performance metrics to inform campaign optimization
- Passion for fitness, health, and technology is a plus
- Willingness to travel regionally up to 15%
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $80,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Mechanical Engineering Systems & CAD Specialist
- Location: Espoo, Finland
- Department: Spacecraft Hardware
- Reports to: Mechanical Team Lead
- Employment type: Permanent
- Workplace model: Hybrid / Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As ICEYE expands its satellite constellation and develops more advanced spacecraft, reliable engineering tools and efficient workflows are essential to meeting demanding aerospace quality standards. This role ensures mechanical design teams have the software, systems, and processes they need to develop reliable, cost-effective products and deliver missions successfully.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Ensure smooth, seamless and on time product delivery, from concept to qualification
- Contribute to the continuous improvements of our current products
- Systems & Software Administration: Install, update, license, and maintain mechanical design software, FEA/CFD simulation tools, and PLM databases
- Engineering Team Support: Provide day-to-day technical assistance and troubleshooting for design engineers working with CAD and simulation software
- Model & Data Management: Maintain standardized CAD library components, template files, and product structure integrity within the PLM system
- Process Optimization: Assist in establishing best practices for CAD modeling standards, design release workflows, and revision control
- Vendor & IT Liaison: Coordinate with software vendors for licensing/updates and collaborate with internal IT teams on system infrastructure requirements
WHAT WE’RE LOOKING FOR
Must haves:
- Master’s or Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology, or a related field
- Experience in aerospace, automotive, or related industries
- 5-10 years of practical experience in mechanical design or engineering IT/tool support
- CAD/PLM Expertise: Proficiency in handling complex product assemblies with modern 3D CAD platforms and PLM environments
- Ability to work cross-functionally with systems, electrical, manufacturing and IT- teams
- Simulation Knowledge: Hands-on experience or proven familiarity with engineering simulation tools
- Problem-Solving Ability: Strong analytical troubleshooting skills with a customer-service mindset toward supporting engineering end-users
Nice to haves:
- Experience on Autocad Inventor, PTC Creo or Siemens NX
- Experience on PTC Arena and Altair simulation tools
- Experience on CADTALK or similar integration tools
- Ability to program simple macros & scripts
- Ability to develop simple toolkits through API interface
APPLICATION PROCESS
- Talent Attraction Introduction
- Hiring Manager Alignment
- Task Assignment
- Technical Interview
- Director Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Bengaluru, Karnataka, India
Responsibilities:
Supports UK, Ireland, Malta, Sweden, Finland, Norway, and Denmark products across the product portfolio.
Supports the team with regulatory strategies (local and regional) that are in line with the business plan
Supports the team with regulatory activities for National and/or European procedures (Decentralized, Mutual Recognition) as appropriate. For example, but not limited to:
Prepares and compiles regulatory submissions, response to questions, renewals, post submission/approval activities (including relevant updates to external websites such as emc, medicines.ie and In-Demand)
Supports ad hoc projects (e.g., compliance reviews, audit preparation etc.)
Signs off on packaging material, leaflets, and SmPCs (as appropriate)
Supports the compilation of the Northern Cluster team metrics for the EMEA biannual metrics report
Supports all regulatory activities in Malta
Ensures regulatory compliance within the department to include:
The maintenance of global, regional, and local databases
Adherence to processes, SOPs, work instructions, and job aids
Updates to relevant local and global databases to track current product information
Supports team with Calls for Information (CFI) and assist in any Pharmacovigilance- related activities within the Northern Cluster, which may include:
Receiving and monitoring responses to CFIs through liaison with UK and EAME colleagues
Ensuring responses are submitted in a timely manner and that they are in line with standard procedures and metrics established by the VP Regulatory Affairs in European Regulatory
Provide support and responses to ad hoc requests received from UK PV group or Global Reg Med Mailbox
Supports the team with regulatory activities for National and/or European procedures (Decentralized, Mutual Recognition) as appropriate.
Ensures regulatory compliance within the department
Experience/Qualifications:
Bachelor's/Master's degree in Life Science/Pharma
Minimum of 5 ~ 8 years of relevant work experience working within a Regulatory Affairs Department (e.g., pharmaceutical, cosmetic, food supplements, etc.), with direct accountability for deliverables or a combination of direct Regulatory Affairs experience of CMC, Quality, or Regulatory Operations.
Location: Kaunas, Lithuania
Join our global team as an Executive Assistant & Office administrator in Kaunas.
The Executive Assistant & Office Administrator
primarily supports the CEO while organizing and coordinating office administration, procedures, and front-office management to ensure efficient operations, effective communication, and a safe workplace.
Position is office-based in Kaunas, Lithuania
Responsibilities:
Assist the CEO daily with meeting coordination, calendar management, travel bookings, expense reporting, and internal and external liaison
Ensure an effective document management system (registration, distribution, archiving), including administration of the e-signature system (eSygnature)
Handle all incoming and outgoing correspondence (mail, packages, couriers)
Greet visitors and manage the company’s general email inbox and phone line
Assist management with internal communication and coordination activities
Provide administrative support to colleagues and executives as needed
Maintain department documents and ensure timely transfer to the archive
Manage office supplies and facility-related orders, and coordinate their distribution to departments
Maintain the front desk, meeting rooms, conference areas, and other shared office spaces
Arrange business travel, including bookings for transportation, accommodation, and related logistics
Support the organization of internal office events and team gatherings
Act as a liaison with external service providers (e.g., cleaning, maintenance, courier services)
Requirements
University degree – considered an advantage
At least 2 years of relevant work experience as an Office Administrator
Experience as an Executive Assistant is an advantage
Fluent Business English and Lithuanian (written and spoken)
Strong document preparation and management skills
Knowledge of document preparation and archiving regulations/legislation
Excellent knowledge of MS Office applications
Proactivity, sense of ownership, and strong organizational skills
Benefits
International team and environment
Bonus based on annual performance
Professional growth and career opportunities
Personal accident and business trip insurance
Additional health insurance
Rewarding referral policy
Monthly lunch and fruit days
Team building, global meetings, other CSR activities
Modern and new Sustainable office in city center with free parking
Salary ranges 1600-2000 eur/gross/month (depending on experience and skills)
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring its first dedicated Physical Security Lead to build and run the program that protects our people, our leaders, our events, and our offices. Our footprint now spans a multi-floor New York headquarters, Ramp-managed offices, and a growing set of hubs across North America and Europe. Our leaders are increasingly visible on public stages.
You'll own three areas in roughly equal measure: executive protection, event security, and office security (access control, cameras, guards, and building security). Your job is to turn a set of strong vendors and partner teams into one measurable, risk-based program.
This is a high-ownership IC role on the Corporate Security team. It reports to the Director of IT & Corporate Security and is based at our NYC HQ. This is a physical security role; cybersecurity and information security are owned by other Ramp security teams. We aren't looking for a guard supervisor or a box-checker. We want someone who makes it safe for Ramp to move fast, host great events, and keep our leaders accessible.
WHAT YOU'LL DO
- Build and run Ramp's executive protection program:
- Protective risk assessments and residential security reviews.
- Domestic and international travel security.
- Advance work for high-visibility appearances.
- Selecting, standing up, and managing our executive protection provider.
- Turn threat intelligence into protective action. Partner with Detection & Response to move from online threat and exposure monitoring to threat assessments, personal-information exposure reduction, and clear escalation playbooks.
- Own security for internal and external events, from all-hands and offsites to conferences, customer events, and executive dinners:
- Risk-tiered intake and written security plans.
- Coordination with venues and vendors.
- On-site leadership for the highest-risk events.
- After-action reviews.
- Set Ramp's global physical security standards for access control, video surveillance, intercoms, visitor management, and alarm monitoring. Tier them for headquarters, Ramp-managed offices, and flexible or serviced hub spaces.
- Build security into every new office, move, and expansion:
- Write the security design requirements and review drawings.
- Manage integrators through installation and acceptance testing.
- Partner with IT on network and identity integration.
- Manage the guard program and security vendors end to end: scope, post orders, SLAs and KPIs, budget, and quarterly business reviews. Own the security relationship with landlords and building management.
- Lead emergency preparedness and physical incident response:
- Emergency notifications, evacuation and shelter-in-place plans, and drills.
- Liaison with local law enforcement.
- Workplace-violence prevention, in partnership with People and Legal.
- Run physical access governance with IT. Tie access to joiner/mover/leaver events, run regular access reviews, and keep audit-ready evidence for physical security controls.
- Measure and report program health to leadership. Use AI and automation to scale the program without scaling headcount.
WHAT YOU NEED
- 6+ years in corporate or physical security, including 3+ years owning a security program or major workstream at a multi-site company. Executing someone else's program doesn't count toward this.
- Hands-on depth in at least two of the three areas (executive protection, event security, physical security systems such as access control and cameras) and solid working knowledge of the third.
- Experience administering or deploying enterprise access control and video platforms (e.g., Avigilon Alta/Openpath, Verkada, Genetec, LenelS2), and partnering with IT on networking and SSO.
- A track record of managing security vendors (guard, protection, integrator, event staffing) through contracts, SLAs, budgets, and performance reviews.
- Strong risk judgment. You size controls to the actual threat, explain the tradeoffs, and lead with "here's how we do this safely" rather than "no."
- Excellent writing. You can produce a crisp SOP, an event security plan, and a one-page executive brief.
- Willingness to work from our NYC office 4 days a week, travel 10–15%, support occasional evening and weekend events, and serve as primary on-call for physical security incidents (with the Director as backup and guard and vendor partners as on-site first response).
- Real, day-to-day use of AI tools in your work.
NICE-TO-HAVES
- ASIS CPP or PSP; formal executive protection training; first aid or Stop the Bleed certification.
- Experience at a high-growth tech, fintech, or financial services company with a high-profile founder or CEO.
- Experience writing security design standards for office buildouts and reading architectural or low-voltage drawings.
- Familiarity with physical and environmental control requirements in SOC 2, PCI DSS, or FedRAMP.
- A government protective, law enforcement, or military background, combined with corporate program ownership.
- An established network of protection, event security, and integrator vendors in NYC, SF, and internationally.
FAIR WARNING
- This is a builder role. Parts of the program exist today (vendors, a responsibility matrix, some SOPs). You'll turn them into a system.
- You're an IC who directs vendors and partner teams, not a manager of a security staff. You'll need to influence Workplace, Events, IT, Executive Assistants, People, and Legal without formal authority.
- Security at Ramp enables the business. Events still happen, offices stay welcoming, and executives stay accessible. Your job is to make that safe.
- Evenings, weekends, and travel come with the territory, especially around major events.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
New Partner Experience (NPX)
Advisor to join our
Manchester
team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success.
What You’ll Be Doing
You’ll be joining the
New Partner Experience (NPX)
team. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one.
Here’s what your day-to-day might look like:
Lead Partner Relationships:
Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform.
Consult on Growth:
Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume.
Liaison & Coordination:
Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class.
Build Lasting Trust:
Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership.
Operational Excellence:
Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems.
What You’ll Need to Thrive
Essential
Fluent in English and Mandarin
Strong Communication:
An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs.
Target-Driven Mindset:
Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail.
IT Literacy:
Proficient in using a range of Microsoft software; while not essential, knowledge of
Salesforce
is highly desirable.
Emotional Intelligence:
The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude.
Organisational Skills:
High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously.
Nice to Have
Previous experience in account management, sales, or customer service.
Experience working in a fast-paced startup or technology environment.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
November 2026.
Working Pattern:
Hybrid working offered after successful completion of probation.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Philippines; Thailand; Vietnam; Cambodia
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Role Overview
Unlock your full potential as a VIP Account Manager. In this unique B2B role, you will act as a dedicated ambassador for a major client, taking ownership of their English-speaking VIP portfolio. You won't just be managing accounts; you will be driving our client's retention strategy and connecting their regional growth goals with our tailored operational support. If you are highly motivated, customer-centric, and passionate about delivering premium experiences on behalf of industry-leading brands, we would love to hear from you!
Working Hours & Shift Pattern
Please note that this role is designed to support our client's operations the required shift pattern will align with UTC+10 to UTC+13 time zones.
What you will be doing
Relationship Management:
Build and maintain strong relationships with our client's VIP customers, providing exceptional service and support that reflects the client's brand standards.
Proactive Engagement:
Proactively engage with the client's VIP base to understand their individual needs, preferences, and gameplay goals.
Personalized Offerings:
Provide tailored recommendations and bespoke offers to the client's VIPs to maximize their satisfaction and long-term brand loyalty.
Primary Point of Contact:
Act as the main liaison for the client's English-speaking VIPs, promptly addressing inquiries and resolving any platform or account issues they may face.
Cross-Functional Collaboration:
Collaborate with internal cross-functional teams to seamlessly deliver elite VIP experiences, including event invitations, special promotions, and custom rewards for the client's users.
Behavioral Analysis:
Monitor and analyze our client's VIP customer activity and behavior to identify operational opportunities for engagement and retention.
Strategic Development:
Work closely with the VIP team and client stakeholders to develop, align, and execute strategies for VIP customer acquisition and retention within the English-speaking portfolio.
Market Nuance & Trends:
Stay up-to-date with industry trends and best practices in VIP account management to ensure our client remains highly competitive.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Requirements
Near perfect English, both written and spoken as this will be the only language you will use during operations
Previous experience in VIP account management or a similar customer-facing role
Strong relationship-building and communication skills
Customer-centric mindset with a passion for delivering exceptional service
Excellent problem-solving and conflict resolution skills
Ability to multitask and work efficiently in a fast-paced environment
Strong analytical skills, with the ability to interpret data and drive insights
Experience in the iGaming, entertainment and any other face paced industry is a plus
Benefits
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our
Career Website
connect with us on
Instagram
, and engage with us on
LinkedIn
.
Ready to redefine the future of Gaming with us? Apply today and become a part of something truly spectacular!
Location: Sainte-Anne-de-Bellevue, Canada
📍
Location:
Sainte-Anne-de-Bellevue, QC, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
Remote Opportunity for US and Canadian citizens and relocation assistance and bonus for UK and European citizens.
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must have a
B.Sc. in Electrical Engineering, Aerospace Engineering, Physics, or a related field
.
10+ years of experience preferred
, but candidates with slightly less experience may be considered based on the strength and relevance of their
GNC/AOCS background
Strong experience in
orbital mechanics, attitude dynamics, and control-law design
.
Experience implementing
real-time filtering and control algorithms in embedded code
.
Hands-on experience with
navigation sensors and actuators
.
Strong aerospace systems engineering background.
Experience supporting
systems integration, testing, and troubleshooting
.
Experience with
Confluence and JIRA
.
Ability to work independently with limited supervision.
Excellent written and verbal communication skills in an
English and French work environment
.
About the Role
We are seeking a senior
Guidance, Navigation & Control (GNC) Systems Engineer
to support the design, integration, verification, and operational support of GNC subsystems for current and next-generation
remote sensing and communications satellites
.
This role spans the complete GNC subsystem lifecycle—from algorithm development and hardware implementation through integration, verification, and on-orbit operational support.
The ideal candidate brings deep expertise in
orbital dynamics, attitude determination and control, navigation, and real-time flight software integration
, while being comfortable working closely with subsystem and mission operations teams throughout the spacecraft lifecycle.
What We're Looking For
We’re looking for a senior GNC/AOCS systems engineer who can work across the
full spacecraft lifecycle
and bridge GNC algorithms, spacecraft hardware, flight software, systems engineering, integration, verification, and mission operations.
The ideal candidate goes beyond analysis and simulation, with hands-on experience translating GNC concepts into
integrated spacecraft systems
and supporting those systems through testing and on-orbit operations.
Key Responsibilities
Architecture & Requirements
Derive GNC functional, performance, and safety requirements from mission-level requirements.
Define requirements related to pointing accuracy, slew rates, orbit-maintenance ΔV, and fault tolerance.
Develop and maintain
System Requirements, Interface Control Documents (ICDs), and system description documentation
.
Manage requirements and maintain bidirectional traceability throughout the project lifecycle.
Modeling & Trade Studies
Conduct trade studies involving navigation sensor suites and actuator families.
Perform high-fidelity spacecraft dynamics simulations using
MATLAB/Simulink and STK
.
Develop and maintain error budgets.
Analyze control-law stability, fuel consumption, and survivability margins.
Evaluate GNC architectures and design alternatives.
Algorithm Development
Design and implement attitude-determination algorithms.
Develop orbit-determination solutions.
Develop control laws for:
3-axis stabilization
Slew maneuvers
Station keeping
Validate algorithms using
Monte Carlo analysis and worst-case scenarios
.
Support
Software-in-the-Loop (SIL)
and
Hardware-in-the-Loop (HIL)
testing on avionics test benches.
Cross-Functional & Systems Engineering
Translate GNC algorithms into requirements for real-time flight software.
Collaborate with C&DH and flight software teams on telemetry/telecommand, schedulers, and FDIR logic.
Present technical status, risk analyses, and trade-study results to senior management.
Negotiate and maintain ICDs with other spacecraft subsystems.
Support
Phase 0 and pre-Phase A
activities.
Hardware Selection & Design
Specify GNC sensor and actuator hardware.
Define electrical, mechanical, and thermal interfaces.
Conduct trade studies involving redundancy architectures.
Work with structures and thermal engineering teams to ensure appropriate mounting, thermal paths, and vibration survivability.
Review harness routing and power distribution for GNC electronics.
Integration & Verification
Develop Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft-level GNC testing.
Lead functional testing, including:
Sensor calibration
Actuator command-response testing
Closed-loop attitude-control testing
On-orbit checkout sequences
Conduct
FMEA, FTA, and reliability assessments
.
Support system integration and troubleshooting activities.
Technical Leadership & Documentation
Mentor and guide junior engineers and interns.
Serve as a technical liaison with customers, partners, and external vendors.
Contribute to continuous improvement initiatives, engineering standards, and organizational knowledge bases.
Support technology road-mapping and innovation activities.
Maintain GNC standards covering sensor/actuator interfaces, filter design, and control-law documentation.
Ensure analyses, software, deliverables, and technical documentation are properly version controlled.
Support major design reviews including
SRR, PDR, CDR, MRR, and TRR
.
On-Orbit & Operations Support
Support operational procedures for
detumble, orbit maintenance, safe mode
, and related GNC activities.
Provide real-time GNC support during
launch, early-orbit checkout, and contingency events
.
Analyze on-orbit telemetry and update filter parameters as required.
Generate GNC performance reports.
Support
Satellite Operations Handbook (SOOH)
development and operator training.
Required Qualifications
Bachelor’s degree in
Electrical Engineering, Aerospace Engineering, Physics, or a related field
.
10+ years of experience, but candidates with slightly less experience may be considered based on the strength and relevance of their GNC/AOCS background
Strong knowledge of:
Orbital mechanics
Attitude dynamics
Control-law design
Classical and modern optimal control
Experience with navigation sensors and actuators.
Experience implementing real-time filtering and control algorithms in embedded code.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting systems integration, testing, and problem resolution.
Experience with
Confluence and JIRA
.
Ability to work efficiently with limited supervision.
Strong analytical and problem-solving capabilities.
Excellent written and verbal communication skills.
Preferred Qualifications
Master’s degree
in Electrical Engineering, Aerospace Engineering, Physics, or a related field.
Specialized academic or professional background in
flight dynamics, control theory, or navigation
.
Experience across the complete spacecraft GNC lifecycle, from concept and algorithm development through integration and on-orbit operations.
Experience with
MATLAB/Simulink and STK
.
Experience with
SIL/HIL testing and avionics test benches
.
Experience with spacecraft
FDIR, telemetry/telecommand, and flight software integration
.
Experience supporting spacecraft design reviews and Phase 0/pre-Phase A activities.
Experience with GNC hardware interfaces, redundancy architectures, and spacecraft environmental considerations.
Experience conducting
FMEA, FTA, and reliability analysis
.
Location: Remote; Sofia; Poland; Spanish LATAM; Philippines; Canada
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
This is a contracting role that is fully remote.
ABOUT THE ROLE
You will enjoy the role if you enjoy doing the following:
- Rapid Response: Quickly and effectively resolve customer support tickets, ensuring a seamless user experience and customer empathy.
- Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot issues and provide straightforward, user-friendly solutions.
- Keeping Things Top-Notch: Stay informed about developments, proactively and reactively contribute to documentation and help center articles to ensure users have the information they need when they need it, and serve as the liaison between customers and the company, giving the users a voice within the company. You're the vital link between our customers and our team, fostering a sense of connection.
- Building a Safe Space: Take pride in your role as a guardian of our community by actively ensuring that user-generated content complies with our guidelines, maintaining a respectful and secure environment for everyone, while also contributing to the review and moderation of our voice library, upholding high-quality content that meets our platform's standards.
WHO YOU ARE
We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you:
- Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
- Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
- Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
WHAT YOU BRING
- 2-3 years experience in a technical customer support department in SaaS or at a high-growth technology company
- Experience working in a start-up with international teams in a remote setting
- Experience troubleshooting technical issues related to APIs or browser errors
- A detail-oriented mindset with a focus on delivering high-quality work
- Autonomous and execution-focused mindset
- General interest in AI and technology (you will get extra points if you are already an ElevenLabs user!)
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others.
CSM handbook
.
What You’ll Do
Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
Know the GitLab platform, our more common best practices, and use cases in order to guide the customer
Understand the customer journey and be able to guide them on future adoption
Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed
Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
Remain knowledgeable and up-to-date on GitLab releases
Provide immediate onboarding activities
Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant
Support GitLab Services in identifying and recommending training opportunities
What You’ll Bring
Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, DevSecOps
Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Experience partnering with customers to define and achieve business outcomes
Familiarity working with customers of sizes relevant to the assigned segment
Exceptional verbal, written, organizational, presentation, and communications skills
Detailed oriented and analytical Strong team player but self-starter
Project management experience & skills
Strong technical, analytic, and problem-solving skills
Alignment with our values, and willingness to work in accordance with those values
Ability to travel if needed and comply with the company’s travel policy
Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Fluent German
About the team
The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Mandaluyong
Workplace: OnSite
Position Summary
The role involves collecting and delivering company documents, assisting in document filing, notarization, and archiving, as well as supporting daily office operational needs including procurement of office supplies and other administrative errands.
This position requires a highly organized, dependable, and proactive individual who is willing to do fieldwork and handle time-sensitive tasks efficiently.
Key Responsibilities
Liaison & Fieldwork Duties
Collect, deliver, and process company documents within Greater Metro Manila.
Coordinate with government agencies, business partners, notary offices, banks, dealers, and service providers as needed.
Handle document submissions, pickups, and follow-ups.
Ensure timely and secure handling of confidential documents.
Administrative Support
Assist the Administrative Officer in daily administrative tasks.
Organize, file, and maintain physical and digital company records.
Assist in document notarization and ensure completeness of required paperwork.
Support document archiving and records management processes.
Prepare and maintain logs for incoming and outgoing documents.
Office Support & Procurement
Purchase office supplies and other company needs as requested.
Monitor inventory of office supplies and report replenishment requirements.
Assist in maintaining cleanliness and organization of office files and storage areas.
Support operational and administrative activities as assigned.
General Responsibilities
Perform messenger-related and administrative errands.
Maintain professionalism when dealing with external partners and agencies.
Ensure compliance with company policies and procedures.
Perform other duties assigned by management.
Location: Ta' Xbiex, Malta
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
Role Overview
We are seeking a
Legal Counsel
to join our growing legal and compliance function in Malta. This role offers an exciting opportunity for a proactive, detail-oriented, and business-minded professional to manage a wide range of legal matters, including contract management, corporate governance, compliance, and data protection.
You will act as a trusted advisor to management and internal teams, ensuring that the group’s operations align with applicable legislation, internal policies, and regulatory expectations.
Key Responsibilities
1. Contract Management
Draft, review, and negotiate agreements with external counterparties (suppliers, partners, financial institutions, IT vendors, marketing agencies, etc.) for Colibrix group companies in Malta.
Ensure contractual terms comply with applicable laws, internal policies, and company interests.
Manage the document execution process via
DocuSign
or other e-signature tools (agreements, board resolutions, internal approvals).
Review and update company
Terms & Conditions
, client agreements, and other onboarding-related documentation.
Support the
Client Relations
and
Compliance
teams with legal input on AML/KYC and regulatory matters.
2. Corporate Governance
Prepare and maintain corporate records, including
board and shareholder resolutions, articles of association, registers of directors/shareholders
, and meeting minutes.
Draft and coordinate internal policies and procedures, maintaining a centralised register and archive.
Collaborate with corporate secretaries to update legal databases, contract registers, and correspondence archives.
Ensure proper management, confidentiality, and secure storage of corporate documentation.
3. Compliance and Data Protection
Act as the
Data Protection Officer (DPO)
, maintaining privacy policies, GDPR procedures, and internal training programmes.
Support the Compliance team in interpreting new regulations and updating internal policies accordingly.
Provide legal support for internal risk management, memos, and procedural documentation.
4. Internal Legal Support
Review and advise on internal documentation such as
employment agreements, service contracts
, and intercompany agreements.
Provide guidance to internal teams on matters of
corporate governance, data protection, IP rights, and employment law
.
Assist in coordinating
audits, inspections, and regulatory requests
, ensuring accuracy and compliance.
5. Legislative Monitoring and External Liaison
Monitor and analyse legal and regulatory developments relevant to the Group’s operations.
Coordinate with
external law firms
and consultants on complex legal and regulatory issues.
Requirements
Degree in Law; qualification to practice in an EU jurisdiction preferred.
3–5+ years of experience in a corporate or in-house legal role, ideally in financial services, payments, or technology.
Strong understanding of
contract law, corporate governance, GDPR, and compliance frameworks
.
Excellent English communication skills (written and verbal).
High attention to detail, analytical mindset, and ability to work independently.
What We Offer
Opportunity to shape the future of fintech solutions within a growing international company.
Collaborative and transparent team culture that values your expertise and ideas.
Continuous professional growth and development opportunities.
Competitive compensation and benefits package.
Hybrid work flexibility and a modern, dynamic work environment in Malta.
*Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: United States; Toronto, Canada
The Sector Manager is a member of the Global Clients & Sectors team and one of several professionals dedicated to supporting the firm's priority industry sectors. Working in close partnership with Sector Leaders, Relationship Partners, Client Account Teams, and colleagues across the global business, the Sector Manager plays a critical role in driving client development, strengthening client relationships, and identifying opportunities for revenue growth.
This role serves as a strategic connector across the firm, helping clients and lawyers access the right people, expertise, relationships, and resources to address client needs and expand opportunities. The Sector Manager works across practices, regions, and jurisdictions to facilitate collaboration, advance strategic priorities, and ensure the firm's collective capabilities are effectively leveraged to support clients within designated sectors.
The successful candidate will be highly collaborative, commercially focused, and skilled at building relationships across a complex global organization to help drive growth and deepen engagement with strategically important clients and industries.
Responsibilities
Sector & Client Development
Support the execution of the firm's global sector strategy in partnership with Sector Leaders and the Head of Global Sectors.
Collaborate with client teams to identify growth opportunities within existing and prospective client relationships.
Facilitate cross-practice, cross-border, and cross-sector collaboration to ensure clients have access to the firm's full range of capabilities.
Help lawyers and client teams navigate the firm to identify the most relevant expertise, relationships, and resources in support of client needs.
Foster greater connectivity among sector participants across regions to maximize client opportunities and improve collaboration.
Revenue Growth & Opportunity Enablement
Identify and advance opportunities to expand client relationships and increase the firm's share of client spend.
Support strategic client planning efforts and assist teams in executing growth-focused action plans.
Work with lawyers and client teams to uncover opportunities for multi-practice and multinational engagements.
Monitor sector developments, client activity, and market trends to identify opportunities aligned with client priorities.
Track and report on opportunity pipelines, engagement activities, and sector performance metrics.
Global Coordination & Collaboration
Serve as a liaison between sector leadership, client teams, practice groups, and business professionals across the firm.
Connect lawyers and client teams with the appropriate internal resources to support client pursuits and relationship development.
Coordinate efforts among stakeholders to ensure opportunities are pursued efficiently and collaboratively.
Support initiatives that enhance collaboration and strengthen engagement across the global sector community.
Promote the sharing of client intelligence, relationship insights, and best practices across regions and practices.
Strategic Client Support
Partner with Relationship Partners and Client Account Teams to strengthen engagement with key clients.
Assist in identifying client priorities, emerging business needs, and opportunities for broader firm involvement.
Support client team meetings, opportunity reviews, and action planning processes.
Help drive accountability and follow-through on strategic client initiatives.
Encourage a client-centric approach that prioritizes relationship growth and long-term value creation.
Requirements
Academic Qualifications and Certifications:
Bachelor's degree required.
Advanced degree or relevant professional qualification preferred.
Experience:
7+ years of experience in client development, client relationship management, strategic account management, sector management, or a related role within a law firm, professional services firm, or global corporate environment.
Demonstrated success supporting revenue growth through strategic client engagement and relationship-building.
Experience working with senior stakeholders across multiple geographies and business units.
Experience supporting global clients, industry sectors, or strategic account programs is strongly preferred.
Skills & Key Competencies:
Strong client development and relationship management capabilities.
Demonstrated commercial acumen and understanding of revenue growth strategies.
Ability to identify and facilitate cross-selling and collaborative opportunities.
Exceptional networking and stakeholder management skills.
Ability to influence and connect individuals across a matrixed global organization.
Strong project management and organizational skills.
Excellent communication and facilitation abilities.
Highly collaborative, proactive, and solutions-oriented approach.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies within the available range of $100 000 USD - $124 000USD.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: United Kingdom; Poland
The Sector Manager is a member of the Global Clients & Sectors team and one of several professionals dedicated to supporting the firm's priority industry sectors. Working in close partnership with Sector Leaders, Relationship Partners, Client Account Teams, and colleagues across the global business, the Sector Manager plays a critical role in driving client development, strengthening client relationships, and identifying opportunities for revenue growth.
This role serves as a strategic connector across the firm, helping clients and lawyers access the right people, expertise, relationships, and resources to address client needs and expand opportunities. The Sector Manager works across practices, regions, and jurisdictions to facilitate collaboration, advance strategic priorities, and ensure the firm's collective capabilities are effectively leveraged to support clients within designated sectors.
The successful candidate will be highly collaborative, commercially focused, and skilled at building relationships across a complex global organization to help drive growth and deepen engagement with strategically important clients and industries.
Responsibilities
Sector & Client Development
Support the execution of the firm's global sector strategy in partnership with Sector Leaders and the Head of Global Sectors.
Collaborate with client teams to identify growth opportunities within existing and prospective client relationships.
Facilitate cross-practice, cross-border, and cross-sector collaboration to ensure clients have access to the firm's full range of capabilities.
Help lawyers and client teams navigate the firm to identify the most relevant expertise, relationships, and resources in support of client needs.
Foster greater connectivity among sector participants across regions to maximize client opportunities and improve collaboration.
Revenue Growth & Opportunity Enablement
Identify and advance opportunities to expand client relationships and increase the firm's share of client spend.
Support strategic client planning efforts and assist teams in executing growth-focused action plans.
Work with lawyers and client teams to uncover opportunities for multi-practice and multinational engagements.
Monitor sector developments, client activity, and market trends to identify opportunities aligned with client priorities.
Track and report on opportunity pipelines, engagement activities, and sector performance metrics.
Global Coordination & Collaboration
Serve as a liaison between sector leadership, client teams, practice groups, and business professionals across the firm.
Connect lawyers and client teams with the appropriate internal resources to support client pursuits and relationship development.
Coordinate efforts among stakeholders to ensure opportunities are pursued efficiently and collaboratively.
Support initiatives that enhance collaboration and strengthen engagement across the global sector community.
Promote the sharing of client intelligence, relationship insights, and best practices across regions and practices.
Strategic Client Support
Partner with Relationship Partners and Client Account Teams to strengthen engagement with key clients.
Assist in identifying client priorities, emerging business needs, and opportunities for broader firm involvement.
Support client team meetings, opportunity reviews, and action planning processes.
Help drive accountability and follow-through on strategic client initiatives.
Encourage a client-centric approach that prioritizes relationship growth and long-term value creation.
Requirements
Academic Qualifications and Certifications:
Bachelor's degree required.
Advanced degree or relevant professional qualification preferred.
Experience:
7+ years of experience in client development, client relationship management, strategic account management, sector management, or a related role within a law firm, professional services firm, or global corporate environment.
Demonstrated success supporting revenue growth through strategic client engagement and relationship-building.
Experience working with senior stakeholders across multiple geographies and business units.
Experience supporting global clients, industry sectors, or strategic account programs is strongly preferred.
Skills & Key Competencies:
Strong client development and relationship management capabilities.
Demonstrated commercial acumen and understanding of revenue growth strategies.
Ability to identify and facilitate cross-selling and collaborative opportunities.
Exceptional networking and stakeholder management skills.
Ability to influence and connect individuals across a matrixed global organization.
Strong project management and organizational skills.
Excellent communication and facilitation abilities.
Highly collaborative, proactive, and solutions-oriented approach.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.
Responsibilities
In this role, you’ll:
End-to-End SOX Planning and Execution: Drive end-to-end SOX compliance activities—from initial scoping, materiality analysis, and risk-based audit planning to walkthrough execution and operating effectiveness testing across core SOX processes.
Deficiency Assessments: Document control gaps, evaluate quantitative/qualitative impacts, partner with process owners on remediation and monitor remediation progress.
Quality Standards: Apply quality control standards to all audit documentation
External Audit Liaison
:
Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Operational Audits: Support in the end-to-end execution of operational and compliance audits from risk identification, scoping, fieldwork execution, and reporting. Document process flows and testing workpapers with limited supervision.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insight
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4 years of recent, continuous public accounting experience within a
Big 4 firm
Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines
Direct experience preparing, reviewing, or defending public company audit files for
PCAOB inspections
or internal firm quality reviews
Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards
Strong project and time management and experience in performing multiple projects and working with varying team members in a fast-paced, deadline-driven environment
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members
Excellent verbal and written communication skills, to effectively present to peers and management
Desired:
CPA/CA (or pursuing) or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, and legal teams to ensure our products reach customers to support Anthropic's rapid growth while maintaining the financial discipline and risk management practices essential for a frontier AI company. You'll have the opportunity to build scalable processes from the ground up and directly impact some of our most strategic customer relationships.
Key responsibilities
Financial Analysis: Conduct growth and margin analysis, discount impact assessment, and deal profitability modeling to support data-driven decision making
Deal Structure Optimization: Collaborate with sales teams to structure deals that meet customer needs while protecting Anthropic's financial and strategic interests
Deal Review and Approval Management: Review and analyze enterprise deals exceeding standard parameters, focusing on pricing structures, contract terms, and financial implications
Cross-Functional Coordination: Serve as the primary liaison between sales, finance, legal, and compliance teams throughout the deal lifecycle, ensuring smooth coordination and timely approvals
Risk Assessment: Evaluate potential risks in non-standard deal terms and escalate appropriately to senior stakeholders
Policy Implementation: Help develop and maintain deal approval policies, pricing guidelines, and exception handling procedures aligned with company objectives
Process Development: Create and refine approval workflows, escalation procedures, and standardized templates that enable efficient processing of complex deals while maintaining appropriate controls
Documentation and Reporting: Maintain comprehensive deal documentation and provide regular reporting on deal strategy metrics, trends, and performance
Minimum qualifications
Experience in deal strategy, deal desk, finance, sales strategy and operations, or related analytical roles, preferably in a high-growth technology environment
Possess hands-on experience building sophisticated financial models, conducting pricing optimization, and structuring complex deals
Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
Are detail-oriented with strong process improvement instincts and the ability to design scalable workflows
Have experience with CRM systems, CPQ tools, and contract management platforms
Can work effectively in fast-paced, ambiguous environments while maintaining accuracy and attention to detail
Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership
Preferred qualifications
Have 5+ years of relevant experience
Experience at a SaaS, cloud, or AI/ML company with complex enterprise sales cycles
Background in consulting, investment banking, or other roles requiring deep analytical and strategic thinking
Experience with deal desk operations at companies with subscription and consumption-based business models
Knowledge of enterprise software contract terms and industry-standard commercial practices
Understanding of AI business models and the unique commercial considerations
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
New Partner Experience (NPX)
Advisor - Belgium Market
to join our
Manchester
team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success.
What You’ll Be Doing
You’ll be joining the
New Partner Experience (NPX) - Belgium
Market
. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one.
Here’s what your day-to-day might look like:
Lead Partner Relationships:
Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform.
Consult on Growth:
Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume.
Liaison & Coordination:
Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class.
Build Lasting Trust:
Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership.
Operational Excellence:
Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems.
What You’ll Need to Thrive
Essential
Fluency in both English and Dutch.
Strong Communication:
An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs.
Target-Driven Mindset:
Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail.
IT Literacy:
Proficient in using a range of Microsoft software; while not essential, knowledge of
Salesforce
is highly desirable.
Emotional Intelligence:
The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude.
Organisational Skills:
High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously.
Nice to Have
Previous experience in account management, sales, or customer service.
Experience working in a fast-paced startup or technology environment.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
16th November 2026.
Working Pattern:
Hybrid working offered after successful completion of probation.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
УдалённоseniorГеография найма не уточнена
ГибридГеография найма не уточнена
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ГибридleadRelocation expense coverage to NYC or SF (if needed)
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоPhilippines; Thailand; Vietnam; Cambodia; Please note that this role is designed to support our client's operations the required shift pattern will align with UTC+10 to UTC+13 time zones
УдалённоПротиворечивые условия: Remote Opportunity for US and Canadian citizens and relocation assistance and bonus for UK and European citizens
УдалённоseniorRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Singapore
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief