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Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The head of EMEA Refund Fraud will lead Doordash’s EMEA strategy for preventing and managing refund abuse across our marketplace. You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers. This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across Deliveroo to make complex decisions about fraud risk, customer experience, operational cost and product investment. You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable Deliveroo to manage refund fraud effectively at scale. What You’ll Be Doing Setting the C&R Fraud Strategy Set and own the 1–2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap. Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned. Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest. Define how we balance fraud loss, customer experience, operational cost and growth when designing controls. Build compelling business cases for significant product, policy and operational investments. Owning Performance and Risk Be accountable for C&R Fraud performance and establish a clear set of outcomes, targets and guardrails. Develop a comprehensive view of fraud exposure, including fraud cost, abuse rates, loss per order, false positives, customer impact and operational cost. Partner with Finance and senior leadership to quantify financial exposure and inform risk appetite decisions. Establish mechanisms to identify material changes in performance, understand their drivers and ensure effective action is taken. Ensure the organisation can detect and respond quickly to new abuse patterns and emerging threats. Build Scalable Fraud Prevention Capabilities Own the effectiveness of the overall C&R fraud framework across customer and partner journeys. Identify systemic control gaps and ensure the right preventative, detective and responsive controls are in place. Set the direction for product decisioning, eligibility logic, automation, friction, policies and operational interventions. Ensure rules, models and controls are continually evaluated against both fraud outcomes and customer-experience guardrails. Create effective feedback loops between frontline investigations, Analytics, Product and Engineering so that new insights translate into better prevention. Challenge legacy processes and controls, simplifying or retiring them where they no longer provide sufficient value. Lead Cross-Functional Strategy and Investment Act as the senior C&R Fraud partner to Product, Engineering, Customer Care, Merchant, Finance, Analytics and other Integrity teams. Translate fraud problems into clear product and business opportunities and influence roadmaps outside your direct reporting line. Lead complex decisions where fraud prevention, customer experience, commercial performance and operational efficiency are in tension. Create alignment around priorities, decision rights and accountability without relying on excessive consensus. Make longer-term trade-offs and ensure resources are concentrated on the initiatives with the greatest expected impact. Communicate complex risks and recommendations clearly to senior and executive stakeholders. Build and Lead a High-Performing Team Lead and develop a team of experienced fraud, strategy and operations professionals. Translate your strategy into clear, measurable outcomes for individual team members. Empower your team to own significant problems independently while providing effective challenge, coaching and direction. Establish strong operating mechanisms and rituals for reviewing performance, prioritisation, delivery and emerging risks. Build capability and succession within the team, identifying development opportunities and future talent needs. Create an inclusive environment in which different perspectives are actively sought and people are able to challenge assumptions. Hold yourself and others accountable for delivering ambitious outcomes while maintaining focus and sustainable ways of working. Requirements We are looking for an experienced leader who has previously owned a meaningful fraud, risk, trust & safety, operational or related business domain. You will ideally bring: Significant experience in fraud, risk strategy, trust & safety, marketplace integrity, strategy & operations or a related domain, typically gained over 10+ years. Experience leading and developing experienced individual contributors and/or managers. Demonstrated ownership of a substantial business outcome, risk domain or portfolio rather than solely individual projects. A track record of defining and executing strategies across a 1–2 year horizon. Experience identifying complex problems, setting direction and making high-quality decisions where the answer is not immediately clear. Strong commercial judgement and the ability to evaluate financial impact alongside customer and operational consequences. Experience influencing senior stakeholders across Product, Engineering, Operations, Analytics and Finance. Strong analytical judgement and the ability to use data, customer insight and operational evidence to challenge assumptions and make decisions. Experience translating complex problems into scalable product, policy or operational solutions. Strong people leadership, with evidence of developing talented individuals and creating teams that operate effectively with increasing autonomy. Excellent written and verbal communication, including the ability to turn complex analysis into clear executive-level recommendations. Experience with refund abuse, customer claims fraud, payments fraud, marketplace abuse or adjacent fraud domains would be valuable, but deep expertise in refund fraud itself is not essential. We are equally interested in leaders who have demonstrated the ability to quickly understand a complex risk domain and build the strategy and organisation required to improve it. What Success Looks Like In this role, you will have built a clear and widely understood C&R Fraud strategy, established measurable outcomes and guardrails, and focused the organisation on a number of high-impact priorities. You will have materially improved our ability to prevent and respond to refund abuse while protecting genuine customers, created a scalable control and monitoring framework, and influenced the product investments required to address systemic vulnerabilities. You will have built a team capable of owning complex problems independently — creating an organisation that anticipates risk and continuously improves rather than reacting to the fraud we see today. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Reinforcement learning is how Claude learns to reason, write code, and act autonomously over long horizons. The RL Scaling team works on how RL scales: what happens to throughput, stability, and learning efficiency as models get larger, episodes get longer, and compute grows by orders of magnitude, and what has to change in our algorithms and systems to keep getting returns from that scale. This role sits squarely across research and engineering. You'll develop next-generation architectures and RL algorithms, take them from a small-scale result to a frontier-scale run, and understand every place they behave differently along the way. You'll build the systems that set how fast the team can iterate: how many experiments, at what scale, and how quickly we can trust the results. And you'll work on Anthropic's largest and fastest RL runs, where the gap between a good idea and a working one is often a problem no one has solved yet. Key responsibilities Study how RL training and sampling scale with model size, context length, and compute, and find the algorithmic and systems changes that keep scaling efficient Develop next-generation model architectures and RL algorithms, and make them run efficiently at frontier scale Take promising small-scale results to frontier-scale runs, and diagnose why they behave differently when they get there, whether the cause is numerical, algorithmic, or systemic Build the experimental infrastructure that sets research velocity: fast, reproducible comparisons of architecture and algorithm variants at meaningful scale Own end-to-end performance of our largest RL runs, from research code down to the hardware Build performance and cost models for proposed architecture and algorithm changes, and use them to decide which ideas get scaled Investigate training dynamics at scale, including instabilities, divergence, and throughput regressions, and trace them to root cause Minimum qualifications Deep familiarity with modern transformer language models, including their architecture, training dynamics, and the behavior of large-scale optimization Hands-on experience training large models in a distributed setting, including the tradeoffs between data, tensor, and pipeline parallelism A track record of original technical work in ML training or systems, such as new methods, architectures, or optimizations, demonstrated through research, open-source, or production impact Ability to design rigorous experiments at scale, including baselines, ablations, and enough statistical care to trust a result that costs real compute Ability to reason quantitatively about the compute, memory, and communication costs of a model or algorithm Strong programming skills in Python and JAX or PyTorch, and comfort reading and changing code at every layer of the stack Preferred qualifications Research experience in reinforcement learning, optimization, or large-scale training, published or otherwise Experience developing RL algorithms for language models Experience with scaling laws or other quantitative models of training efficiency Experience designing or modifying transformer architectures beyond standard configurations Experience scaling training to large fleets of accelerators and debugging the problems that only appear at scale Deep understanding of numerics in large-scale training, including low-precision formats and sources of instability Familiarity with how GPU or TPU performance characteristics shape architecture and algorithm choices Experience with C++ or Rust Representative projects Characterize how a new RL algorithm's throughput and learning efficiency change from small models to frontier scale, and fix what breaks Develop a new attention variant, get it working at full scale, and measure how its quality and throughput compare to the baseline Prepare our next largest-ever RL run: find what breaks when model size, context length, and compute all grow at once, and fix it before launch Trace a loss instability that only appears past a certain scale to its root cause, and work out whether the fix belongs in the algorithm, the numerics, or the system Build a model that predicts the throughput and cost of a proposed architecture change before anyone writes the kernel The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Reinforcement learning is how Claude learns to reason, write code, and act autonomously over long horizons. At frontier scale, an RL run is an unusually demanding distributed system. Training, sampling, and environment execution run concurrently across a large fleet of accelerators and hosts, exchange data continuously, and have to keep making progress while hardware fails, load shifts, and the research changes underneath them. How well that system holds together determines how much of our compute turns into learning, and how quickly the team can try the next idea. As a Research Engineer on the Distributed Systems team within RL Engineering, you'll work on whatever part of that system is the current limit. That might be scheduling and placement, data movement between components, running large numbers of sandboxed environments, storage and checkpointing, networking, fault tolerance, autoscaling, or the observability that tells us what a run is actually doing. We're looking for generalists: engineers who can move between these layers, reason from first principles about a system they haven't seen before, and pick the problem that matters most rather than the one closest to their prior experience. Our system changes as fast as the research does, correctness under failure matters as much as throughput, and the best solutions often come from understanding the ML workload well enough to know which guarantees it actually needs. Strong candidates have built and run large distributed systems, care about getting the details right, and want to apply that experience to a workload that is very large, very heterogeneous, and changing quickly. Key responsibilities Design, build, and operate the distributed systems that run RL at scale, across training, sampling, and environment execution Find and remove whatever currently limits the system, whether it's scheduling, data movement, storage, networking, or coordination Build fault tolerance into every layer: failure detection, isolation, and recovery that keep long-running jobs making progress without human intervention Design resource management and autoscaling so that compute follows demand as a run's needs shift Build observability that makes it possible to understand what a run is doing and why it slowed down, stalled, or produced unexpected results Build automation that detects and remediates common problems, and design interfaces that let engineers and automated tools operate runs safely Work with researchers and performance engineers to make sure systems changes preserve training correctness and don't introduce subtle nondeterminism Remove classes of failure at their source through incident review, testing, and redesign, and write clear design documents for what you build Minimum qualifications Strong software engineering skills in Python and at least one systems language such as Rust, C++, or Go Experience designing, building, and operating large-scale distributed systems in production Deep understanding of distributed systems fundamentals, including consistency, coordination, consensus, failure modes, and recovery Ability to reason quantitatively about throughput, latency, and resource costs across compute, memory, storage, and network Experience debugging complex failures across many hosts and services, including failures you can't reproduce locally Strong written communication, including design documents and incident writeups Preferred qualifications Experience running ML training or inference infrastructure at scale Experience across several layers of the stack, such as scheduling, storage, networking, and orchestration Experience building schedulers, autoscalers, or resource management systems Experience with container orchestration such as Kubernetes, and with sandboxed or virtualized code execution at scale Experience with high-performance networking, RDMA, or collective communication libraries Experience building observability or automated remediation for large fleets Experience with async Python frameworks such as Trio or asyncio Familiarity with reinforcement learning or large language model training workloads Representative projects Design a scheduler that places training, sampling, and environment work across a heterogeneous cluster while respecting network topology and failure domains Build a failure detection and recovery system that lets a long-running job survive host and network failures with minimal lost work Scale environment execution substantially without increasing tail latency for the training step Design an autoscaling policy that rebalances compute across components as a run's bottleneck shifts Build a diagnostics system that explains why a run's throughput dropped and proposes a fix Trace a rare data corruption bug across many services to a race condition in a recovery path, and redesign the path so the class of bug can't recur Design the operational interface for a run so that automated tools can safely diagnose and adjust it under human oversight The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - Riyadh, Saudi Arabia MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. MinIO is looking for a senior partnership and business development executive to own a flagship strategic partnership end-to-end—commercially, operationally, and strategically—as it scales from initial agreement into a multi-year, multi-workstream engagement across the region's sovereign AI infrastructure landscape. This is a high-visibility, single-account-depth role. You'll sit at the intersection of enterprise sales, channel/reseller strategy, and executive relationship management, with the credibility to operate comfortably at C-level on both sides. What You Will Do Own the day-to-day partnership relationship. Act as the primary point of contact between MinIO and the partner's business and technical teams, keeping both sides aligned on commitments, priorities, and delivery milestones across the joint platform engagement. Expand the commercial scope of the partnership. Identify and negotiate opportunities to grow the relationship — new use cases, new regions, upsells, renewals, and expanded terms — building on the existing agreement. Manage contract renewals and amendments. Own the negotiation of contract renewals, amendments, and expanded commercial terms as the partnership evolves. Build and maintain executive relationships. Serve as the primary business point of contact for partner executives; keep leadership on both sides engaged and aligned on the health and direction of the partnership. Drive partnership-sourced pipeline and revenue. Own quota or targets tied to pipeline and revenue generated through the partnership; work with sales to convert the relationship into closed business. Run joint go-to-market execution. Partner with marketing and sales to execute co-selling motions, joint offers, and campaigns — including reseller/channel activation — that activate the partnership commercially. Manage ongoing partner operations. Run recurring cadences with the partner — QBRs, roadmap syncs, escalation handling — and keep internal stakeholders informed of partnership status, risks, and commercial health. Navigate reseller and channel dynamics. Manage complexity across the partner ecosystem, ensuring commercial terms remain consistent with MinIO's broader channel strategy. Translate partner needs into internal priorities. Bring partner feedback and requirements back to product and engineering, and advocate for the resourcing needed to keep commitments on track — without owning the product roadmap yourself. Track and report on partnership performance. Define and report on KPIs for the partnership — pipeline generated, revenue closed, deployment milestones hit, and overall partnership health — to regional and global leadership. Represent MinIO externally. Represent MinIO alongside the partner at industry events (including flagship regional events such as LEAP), conferences, and executive briefings to strengthen the partnership's visibility in the market. Your Skills and Experience 15–20 years of collective experience across sales, presales, channel/alliances, and business development, ideally within infrastructure, data, or AI/ML companies — with a meaningful portion of that in a strategic partnership or key-account ownership capacity. Deep, demonstrated familiarity with the Saudi Arabia enterprise technology and sovereign-AI/government-adjacent ecosystem — national AI infrastructure initiatives and the broader Vision 2030 digital infrastructure landscape. A track record of managing and growing an existing strategic partnership at scale — expanding scope, renewing and amending contracts, and increasing revenue over multi-year horizons. Comfort owning commercial terms and contract negotiations directly (MSAs, NFRs, exclusivity, revenue share, reseller structures), with support from legal as needed. Strong working knowledge of object storage, data infrastructure, or AI/ML ecosystems — enough to speak credibly with technical stakeholders on topics like sovereign AI infrastructure, inference/training data pipelines, and platform architecture, even though this is not a hands-on technical role. Demonstrated success managing a partner relationship that drove measurable pipeline or revenue growth over time. Excellent relationship-building and executive communication skills — fully comfortable in the room with C-level partners and government-adjacent stakeholders. Experience with co-selling motions, joint go-to-market execution, channel/reseller management, and partner enablement. Bilingual fluency in Arabic and English, with a professional communication style suited to the Gulf enterprise and government context. Based in Riyadh; willing to travel regionally to partner sites, conferences, and industry events as needed. Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward. - Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time. - Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to. - Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them. - Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU’LL DO - Design and build production-grade AI agents for government institutions at the Federal and state level. - Partner closely with industry leadership to build our public sector team, including our capture motion, market strategy, and product components to scale quickly. - Work closely with institutions to understand their most urgent needs and identify novel opportunities to expand our impact - for example through outbound contacts or long-horizon agents. - Build the future of the platform: Your direct work with public sector customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development. WHAT YOU'LL BRING - Full stack software development skills and familiarity with AI development processes. - A passion for public sector work and a faith in the potential of our institutions to transform outcomes for their constituents. - Comfort working directly with customers to understand their needs and solve real-world problems. A core part of the role is coordinating directly with public servants at our partners to understand their workflows. EVEN BETTER… - Experience building conversational or long-horizon agents using proprietary or open source frameworks. - Demonstrated track record ambiguity, for example as part of a founding team, new initiative at a large enterprise, forward deployed engineering, or elsewhere. - A prior understanding of government work and its complexities, including procurement, regulation, and patterns of partnership. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU’LL DO As an Agent Strategist, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Translate mission goals, policy requirements, and operational workflows into an agent that performs reliably in the real world. - Be a trusted strategic advisor to public sector leaders. Work shoulder-to-shoulder with agency executives and program leaders to define success, prioritize opportunities, and shape an AI strategy grounded in mission impact. - Partner with working teams day to day. Run working sessions with program, operations, technology, security, legal, and procurement stakeholders; resolve issues as they arise; and make the decisions that keep deployments moving toward launch. - Identify new ways to expand our impact. Understand our partners' most urgent needs and develop roadmaps for new use cases, including proactive outreach, multilingual access, and long-horizon agents that can support people across multi-step journeys. - Directly shape the product and our public sector strategy. Surface unmet needs from customer work, prototype new approaches, and partner with research, product, platform, and public sector leadership to influence Sierra's roadmap, market strategy, and repeatable solutions for government. EXAMPLE PROJECTS These are the kinds of projects that strategists on our public sector team have worked on recently: - Improve access to benefits and services. Launch an agent that helps residents understand eligibility, gather the right information, and navigate a complex application or recertification process across channels and languages. - Modernize constituent support. Design an agent that answers policy and program questions, provides case or application status, and routes sensitive or exceptional situations to the right public servant with full context. - Make critical reporting easier and safer. Build trusted conversational experiences for reporting fraud, safety concerns, or other high-stakes issues while meeting rigorous privacy, security, accessibility, and auditability requirements. - Enable proactive government services. Create a roadmap for outbound agents that remind people about deadlines, explain program changes, or help them complete important next steps before a benefit or service is interrupted. - Build repeatable public sector capabilities. Use a live agency deployment as a design partnership to shape new platform capabilities, evaluation standards, or implementation patterns that can serve institutions across federal, state, and local government. WHAT YOU’LL BRING - Ownership and delivery. A track record of leading multiple complex, high-visibility initiatives and driving cross-functional teams from an ambiguous starting point to measurable outcomes - for example as part of an early team, consultancy, or otherwise.. - Technical aptitude. Comfort engaging directly with technical concepts, including reading API documentation, understanding data models and system architecture, and following engineering and security tradeoffs in design discussions. - Commitment to public service. A passion for public sector work and a belief in the potential of institutions to improve outcomes for the people and communities they serve. - Communication. Clear, direct, and persuasive communication across executive, operational, policy, and technical audiences, with the ability to turn complexity into shared decisions. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as policy, stakeholder, or implementation conditions change. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - Experience working in or with federal, state, or local government, including familiarity with procurement, security and compliance, accessibility, policy implementation, or systems integration. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects strategists on our TMT team work on: - Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice. - Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions. - Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn. - Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support. - Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal. - Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. - Client-facing consulting, solutions, or strategy experience in a technically complex environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States; Canada (BC & ON only) Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We're looking for a Staff Product Designer to lead design across the Content and Localization teams on our Build pillar. You’ll help shape Source by Webflow https://webflow.com/blog/introducing-source-by-webflow, our new platform where marketing teams and agents build and optimize digital experiences together. Source is where the hard work of web marketing happens: scaling what works, driving impact with every iteration, and keeping brand and content consistent as teams and agents move at speed. You'll own the Agentic CMS experience: a next-generation content layer that enables enterprise teams to manage content and deliver it across every site, channel, and AI agent they operate. This work spans the full content lifecycle, from authoring and governance to localization and publishing. This is a role for someone who thinks in systems, sweats the details, and gets excited about making complex content infrastructure feel simple — so marketers can move fast, agents can operate reliably, and every experience a brand ships stays coherent and on point. ABOUT THE ROLE: - Location: Remote-first (United States; BC & ON, Canada) - Full-time - Permanent  - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States  (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $191,700 - $230,000 - Zone B: $180,000 - $216,000 - Zone C: $168,300 - $202,000 - Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada) - 209,000 - 251,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.  Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to the Senior Director of Product Design As a Staff Product Designer you’ll …  - Own the Agentic CMS experience end-to-end, from early discovery and UX strategy through prototyping, detailed execution, and making sure what we ship is great. Define how enterprise marketing teams author, organize, govern, and publish content across multiple sites and channels — and how that experience holds together as a coherent system, from the visual authoring surface to publishing workflows to localization. - Design for both humans and agents. Build surfaces that work for marketing teams operating at scale and for AI agents querying and composing against structured content, with the right controls, transparency, and trust signals for each. - Think in systems. The CMS touches nearly everything Webflow's enterprise customers do. Hold a coherent experience model across interconnected surfaces while making individual flows feel simple and obvious. - Work upstream. Partner with PMs, engineers, and researchers to shape what gets built. Align on content models, API affordances, and product strategy before pixels get pushed. - Raise the bar — in craft, process, and how you use AI to move faster without sacrificing quality. Present work to cross-functional partners and senior leaders, and bring a point of view on how the CMS connects to the broader Webflow platform. ABOUT YOU: Requirements: - BA/BS degree or equivalent experience - 7+ years of product design experience with a portfolio showing recent, substantive work navigating ambiguous problems within complex products. You know how to make something complex feel obvious to the people using it. Experience with content systems, multi-user workflows, and agentic experiences is especially relevant.  - Systems thinking at scale. You've designed for interconnected surfaces where decisions in one place ripple across others, and  - Comfort with technical depth. You can engage meaningfully with engineers on API design, data modeling, and content architecture to ensure design and systems decisions are aligned. - Strong interaction and visual design craft, with fluency in AI-assisted workflows — prototyping in code, using AI tools to explore and communicate ideas faster, and comfort working where the line between design and production is increasingly blurry. You’ll thrive as a Staff Product Designer if you: - Can hold a long-horizon systems problem and still ship focused, high-quality work in the near term. - Communicate with precision and can influence product strategy and present tradeoffs to senior stakeholders without losing the room. - Combine strong craft with the humility to test your assumptions early and often. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: United Kingdom Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are seeking an experienced and driven MLRO to lead the financial crime compliance programmes across Payward Ltd (PWL) and Payward Services Ltd (PSL), two FCA-regulated UK entities within the Kraken Group. This is a senior role with end-to-end responsibility for the effectiveness of the firms’ anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions controls. You will provide strategic and operational leadership across all aspects of financial crime risk management. This includes maintaining a robust control framework, advising on risk treatment across products and clients, and overseeing the operation and continuous improvement of transaction monitoring and sanctions screening systems.     THE OPPORTUNITY - Oversight of the AML/CTF and sanctions compliance frameworks across PWL and PSL - Develop, implement and maintain the firm’s AML/CTF policies, controls and procedures, ensuring that any global policies, controls and procedures meet UK regulatory requirements - Oversight of transaction monitoring, internal SAR and external SAR/DAML reporting - Oversight of CDD, EDD, enhanced monitoring and sanctions screening processes for the UK - Approve all new high risk client relationships and all periodic review outcomes of existing HRCs - Maintain and regularly update the firms’ business-wide financial crime risk assessments - Provide expert advice on AML and sanctions compliance across the customer lifecycle, including onboarding, periodic review, and investigations - Coordinate internal assurance activity and support external audits and regulatory reviews of the financial crime framework - Deliver training and awareness programmes to ensure staff understand their financial crime responsibilities - Prepare regular reporting and MI for senior management, risk committees, and the board - Lead delivery of UK MLRO team monthly review of UK corporate clients - Produce an annual MLRO report to the Board of Directors that assesses the overall AML/CTF framework and highlights emerging risks and improvements planned - Review monthly compliance and AML MI in order to identify trends, issues and ensure appropriate mitigation / escalation to the Board where appropriate - Attend relevant Committee meetings and Board meetings, support Executive decision making, escalate AML program related issues - Lead on strategic AML framework initiatives/implementations (e.g. Travel Rule) - Horizon scanning - monitor regulatory developments and ensure timely updates to internal policies and procedures - Liaise with law enforcement and regulatory authorities as required: - Regular engagement with FCA supervisory team - PoC for NCA - Support LEAs with setting up accounts     WHAT YOU BRING - Significant experience in AML/CTF and financial crime compliance within a regulated financial services firm - Deep understanding of the UK Money Laundering Regulations, Proceeds of Crime Act, UK sanctions regime (OFSI), and relevant industry guidance (e.g. JMLSG) - Proven track record of operating or overseeing transaction monitoring, sanctions screening, and customer due diligence systems - Skilled in translating complex regulatory requirements into actionable policy and operational controls - Confident communicator, able to influence senior stakeholders and represent the firm in external engagements - Proactive, detail-oriented, and resilient — with the ability to lead cross-functional initiatives and manage competing priorities     NICE TO HAVES - Significant experience in AML/CTF and financial crime compliance within a regulated cryptoasset, e-money, or payments firm       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: EMEA Who We Are At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme. Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er. About the Team The Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks. OKX Europe Markets Limited operates within a significant EU regulatory perimeter as a MiFID II investment firm authorised under the Investment Services Act (Cap. 370), providing dealing on own account and execution of orders on behalf of clients on a matched-principal basis, together with trustee, custodian and nominee services, across the EEA on a cross-border services passport. Our product range includes crypto-asset perpetuals and expiry futures, single stock and ETF-linked futures, commodity futures and crypto-asset options, and is expanding into money market fund and structured product offerings. About the Opportunity As the Senior Compliance Analyst for OKX Europe Markets Limited, you will deliver the day-to-day operational compliance work of a fast-growing MiFID II investment firm: financial promotions review, complaints administration, regulatory and trade reporting support, monitoring testing and the firm's regulatory registers. This is a high-volume, execution-focused role. The function reviews in the order of seventeen pieces of marketing and promotional material each week and handles around five new complaints each week, both scaling with a client base that is growing towards 100,000 users, alongside recurring regulatory reporting, token-listing and licence-extension assessments and compliance monitoring testing. You will be the person who keeps that machinery running accurately and on time. You will gain broad exposure to MFSA supervision and EU financial services regulation, and direct visibility of how a MiFID II derivatives business is controlled in practice. The position reports to the Deputy Head of Compliance, with a secondary reporting line to the Head of Compliance and MLRO, OKX Europe Markets Limited. What You'll Be Doing You will: Review client-facing marketing material and financial promotions for compliance with MiFID II fair, clear and not misleading standards and the MFSA advertisement rules, across paid and organic social, email, landing pages, banners, push notifications, video and KOL briefs, and prepare them for approval by the Deputy Head of Compliance or the Head of Compliance. Maintain the advertisement and marketing approval register, tracking each item from submission through amendment to approval, and supporting notifications to the MFSA where required. Administer the end-to-end complaints process: logging and triage, investigation, preparation of customer responses within regulatory deadlines, remediation follow-up and escalation of significant or recurring issues to the Deputy Head of Compliance. Produce complaints management information, root-cause and trend analysis to support the function's reporting to senior management, the Risk, Compliance and Audit Committee and the Board. Support trade and transaction reporting obligations, including data collection and validation, regulatory return preparation, review and sign-off coordination, submission and evidence retention. Conduct scheduled and ad-hoc testing under the Compliance Monitoring Programme, document findings, track remediation actions to closure and maintain the monitoring calendar. Prepare token-listing and licence-extension assessments and supporting documentation for review, and support new product and feature compliance reviews and local launch sign-off. Maintain the firm's core regulatory registers — regulatory correspondence, breaches, advertisements and the regulatory obligation register — ensuring an accurate, audit-ready flow of information to the MFSA and internal stakeholders. Draft and update compliance policies, procedures and entity-specific addenda for review and approval, in line with regulatory developments. Support regulatory-change horizon scanning, recording applicable changes against the obligation register and flagging implementation requirements. Handle first-line queries on compliance and AML/CFT matters, escalating appropriately, and support responses to legal, regulatory and law-enforcement requests. Support the retained AML/CFT work of the entity, including quality assurance sampling, high-risk onboarding and client-classification approvals, and internal and external audit support. Support the preparation of compliance reports and Board and committee materials, and other materials required by internal stakeholders. Work closely with teams such as Data, Engineering, Finance, Legal, Marketing, Product and Risk to embed an effective compliance framework aligned with MFSA and EU standards. What We Look For in You Prior experience in a compliance, legal, regulatory or regulatory-operations role within financial services, investment firms, fintech or the crypto-asset sector. Sound understanding of the MFSA regulatory framework, MiFID II conduct-of-business requirements and EU financial services regulation. Demonstrable ability to handle a high, recurring caseload to deadline without loss of quality, and to prioritise between competing regulatory deadlines. High attention to detail, with the ability to maintain accurate, complete and audit-ready records and registers. Strong analytical ability, with the capacity to assess regulatory obligations against material or a process, identify gaps and produce well-reasoned written analysis. Clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues and to draft customer-facing responses. Strong organisational skills, able to manage multiple concurrent workstreams and meet regulatory deadlines. Comfortable operating with limited supervision, exercising judgement within a defined framework and escalating appropriately. A bachelor's degree in law, finance, business administration or a related field, or equivalent professional experience. Professional fluency in English. Nice to Have Experience reviewing or approving financial promotions or marketing material in a regulated firm. Experience administering a regulated complaints process. Experience with trade or transaction reporting, or with compliance monitoring and control testing. Experience working in Malta or with the Malta Financial Services Authority. Familiarity with derivatives conduct topics such as leverage and margin, appropriateness and suitability, client categorisation and best execution. A relevant professional qualification from the International Compliance Association, ACAMS or an equivalent body, or progress towards one. Knowledge of and genuine enthusiasm for the crypto and digital-assets industry. Perks & Benefits Competitive total compensation package. Learning and development programmes and an education subsidy. Team-building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. Additional benefits that we would be pleased to discuss during the recruitment process. OKX Statement OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Staff Software Engineer to join our organization. Garner’s Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We are an AWS + Kubernetes shop, and we are constantly introducing new technologies as our system load doubles every year. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in delivering their best work while fostering a strong team culture. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Lead team-level technical strategy and execution on multi-quarter time horizons Use AI to build, optimize, and maintain software systems Uplevel engineers across the organization by raising the technical bar Collaborate across disciplines to understand our domain and iterate on projects Protect our users’ privacy and security through best practices The ideal candidate has: 6+ years of software engineering experience Experience leading teams of engineers with demonstrated impact on technical strategy A generalist software engineering mindset ready to learn new languages, frameworks, and techniques required for a fast paced startup environment Demonstrated ability to build complex systems using AI coding agents (we use Claude Code) Able to learn quickly and mentor others Familiarity with data security and HIPAA compliance A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use: Claude Code, Kubernetes, AWS, Airflow, DBT, Python, TypeScript, React, Go This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency: The target salary range for this position is $312,000 - $356,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Colombia You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies to drive the acquisition, adoption and success of our software products. This role requires a good understanding of data operations and management practices, and familiarity with SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and campaigns that resonate with our target audience of technical professionals. Job Responsibilities: Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content. Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits. Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies. Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation. Define target customer segments, value propositions, and distribution channels. Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos. Develop presentations, and training materials to empower the sales team with product knowledge and value propositions. Plan and execute marketing campaigns that generate leads and drive customer engagement. Use data and analytics to track campaign performance, ROI, and other relevant metrics. Support account-based marketing (ABM) initiatives and foster growth through customer advocacy. Skills and Qualifications: Bachelor’s degree in computer science, engineering, or related field; MBA with specialization Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology. Min. 2-3 years of experience working in SaaS companies Good technical acumen with good communication skills General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL) Experience working with Salesforce and D365+ is good to have Prior experience in technology consulting or enterprise technology marketing is highly desirable. Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging. Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds. Experience in hosting webinars, creating videos, and delivering technical presentations. Proficiency in marketing tools, analytics platforms, and CRM systems. Strong project management skills and ability to collaborate across cross-functional teams. Job Location: Latin America (Remote) Work Shift: U.S Shift (8:00 AM CST to 5:00 PM CST)

Location: Bengaluru, India You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies to drive the acquisition, adoption and success of our software products. This role requires a good understanding of data operations and management practices, and familiarity with SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and campaigns that resonate with our target audience of technical professionals. Job Responsibilities: Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content. Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits. Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies. Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation. Define target customer segments, value propositions, and distribution channels. Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos. Develop presentations, and training materials to empower the sales team with product knowledge and value propositions. Plan and execute marketing campaigns that generate leads and drive customer engagement. Use data and analytics to track campaign performance, ROI, and other relevant metrics. Support account-based marketing (ABM) initiatives and foster growth through customer advocacy. Skills and Qualifications: Bachelor’s degree in computer science, engineering, or related field; MBA with specialization Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology. Min. 2-3 years of experience working in SaaS companies Good technical acumen with good communication skills General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL) Experience working with Salesforce and D365+ is good to have Prior experience in technology consulting or enterprise technology marketing is highly desirable. Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging. Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds. Experience in hosting webinars, creating videos, and delivering technical presentations. Proficiency in marketing tools, analytics platforms, and CRM systems. Strong project management skills and ability to collaborate across cross-functional teams. Job Location: Bangalore (Remote) Work Shift: U.K Shift (1:30 PM IST to 10:30 PM IST)

Location: Mexico You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies to drive the acquisition, adoption and success of our software products. This role requires a good understanding of data operations and management practices, and familiarity with SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and campaigns that resonate with our target audience of technical professionals. Job Responsibilities: Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content. Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits. Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies. Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation. Define target customer segments, value propositions, and distribution channels. Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos. Develop presentations, and training materials to empower the sales team with product knowledge and value propositions. Plan and execute marketing campaigns that generate leads and drive customer engagement. Use data and analytics to track campaign performance, ROI, and other relevant metrics. Support account-based marketing (ABM) initiatives and foster growth through customer advocacy. Skills and Qualifications: Bachelor’s degree in computer science, engineering, or related field; MBA with specialization Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology. Min. 2-3 years of experience working in SaaS companies Good technical acumen with good communication skills General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL) Experience working with Salesforce and D365+ is good to have Prior experience in technology consulting or enterprise technology marketing is highly desirable. Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging. Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds. Experience in hosting webinars, creating videos, and delivering technical presentations. Proficiency in marketing tools, analytics platforms, and CRM systems. Strong project management skills and ability to collaborate across cross-functional teams. Job Location: Latin America (Remote) Work Shift: U.S Shift (8:00 AM CST to 5:00 PM CST)

Location: Remote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role We are looking for a Principal Engineer to help build GitLab Duo Agent Platform, the agentic orchestration layer that runs AI agents and flows across the entire software lifecycle. Principal Engineers at GitLab are recognized experts across multiple technology domains and represent the senior technical leadership within their organization. In this role you will set technical direction for a significant part of the Agent Platform, working across several teams to turn agentic capabilities into something engineering organizations can actually depend on: predictable, observable, governable, and fast enough to sit in the critical path of real development work. The Agent Platform is not a single service. It spans agent execution and orchestration, flow definition and event-driven triggering, the AI Catalog through which customers discover and manage agents, model routing and evaluation, and the governance surface that decides which agents may act where and under whose identity. It runs on GitLab.com, GitLab Dedicated, and Self-Managed installations, including deployments that use self-hosted models to meet compliance requirements. You will work on the parts of that system where the hard architectural questions live, and you will do it hands-on. This role reports into the VP of the AI Engineering organization and works closely with Engineering Managers, Staff Engineers, Product Management, Infrastructure and Security. What you'll do Define the technical direction for a significant area of Duo Agent Platform across several teams, and partner with Engineering Managers and Product to turn it into a roadmap with a six-month horizon. Build the orchestration layer that makes agents and flows reliable: session lifecycle, tool invocation, context assembly, concurrency, retries, timeouts, and failure modes that degrade gracefully instead of stalling a developer's workflow. Hands on work on driving topics throughout the whole organisation from POC level, architecture to full implementation. Participate in Incident Management on-call rotation, to help meet availability goals for GitLab.com. Strong product builder and ownership mentality. Understanding of product strategy, technical strategy, delivering customer value and iteration towards a successful product Write clear, opinionated design documents, architecture narratives, and decision records that let other teams make aligned decisions. Ensure the architecture holds across multi-tenant GitLab.com, Dedicated, and Self-Managed deployments, including self-hosted model configurations, and respects data governance boundaries in each. Use the platform on our own work, find where it falls short of what we claim, and feed that back through improvements into the product. Mentor Staff and Senior Engineers, and raise the bar for experimentation rigor and cross-team collaboration. Work across the whole platform on different projects, features and teams. This reaches across: Design the extensibility surface so customers can build custom agents and flows, connect their own tools and internal systems, and bring external agents such as Claude Code and Codex into GitLab workflows without weakening the platform's guarantees. Drive down the cost and latency of agentic requests, and work with Product on how model selection, routing, and credit consumption behave as usage grows. Define the evaluation practice for the platform: offline benchmarks and online experiments that measure task completion, correctness, tool-call accuracy, latency, and cost per task, and that catch regressions before customers do. Build the governance and safety surface with Security and Compliance: policy-driven controls over which agents and models may run where, permission and identity semantics that align to existing roles and group structure, human-in-the-loop checkpoints, traceability of every flow session, and audit that stands up to enterprise review. Complete Interview Training and participate in hiring for the department as a technical interviewer or panel member. What you'll bring 8+ years of software engineering experience, including 3+ years at Staff, Principal level or equivalent senior technical leadership. Hands-on production experience building on large language models: agent loops, tool calling, context management, retrieval, prompt and model evaluation. Experience shipping this to real users, not only prototyping it. Strong background in distributed systems, including service decomposition, fault tolerance, observability, and operational resilience under multi-tenant load. A track record of defining evaluation frameworks and using benchmark and experiment results to make architecture decisions, rather than shipping on intuition. Experience designing human-in-the-loop controls, safety guardrails, and responsible AI practices for systems that act on a customer's behalf. Ability to drive alignment across Engineering, Product, Infrastructure, and Security on problems that start out ambiguous. Experience mentoring senior engineers and shaping technical direction across multiple teams without direct authority. Comfort working in one or more of Ruby, Go, Python, or TypeScript, and willingness to work across the stack the platform spans. Excellent written and asynchronous communication, and the ability to work effectively in a fully remote, globally distributed organization. About the team The AI engineering organisation is building the product and infrastructure that make GitLab an effective environment for running agents across the software development lifecycle. We’re distributed across the world and partner with teams throughout GitLab to help the GitLab Duo Agent Platform become the backbone of GitLab's AI features. You will report directly to the VP of Engineering for AI and especially work together with all the teams, the engineering management and other principal engineers in the AI department. This is an opportunity to lead a consequential group as AI changes how software is built. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $250,000 — $325,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Japan; Tokyo We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. PURPOSE OF THE ROLE The Integrated Supply Chain Manager owns the end-to-end demand-to-delivery cycle for the market, bringing together demand planning/S&OP and logistics/order management into a single point of accountability. The role supports overall business revenue and profit delivery through rigorous management of demand signals across product and customer channels, and through efficient logistics, fulfilment and order management execution. The role partners Commercial leadership and works across multi-functional teams — Sales, Marketing, Finance, Logistics and Supply Planning — to assure alignment and sufficiency in the business plans to deliver anticipated demand, while ensuring smooth supply chain operations and best-in-class customer service. This requires balancing every aspect of the supply chain: managing inventory levels and cost-to-serve, minimizing shortages, and delivering a responsive supply chain through high demand forecast accuracy and OTIF delivery performance, in adherence with global process design and regional/market strategy. KEY RESPONSIBILITIES 1. Demand Planning & S&OP ▪ Deliver the Demand Management process: generate a consensus forecast of phased demand at the appropriate planning level on a 12 to 18months horizon, owning enrichment of the forecast to create and publish a consensus. ▪ Execute monthly demand management cycles; co-pilot the commercial leader to drive the Demand Review (DMR) with commercial teams, gain approval of the recommended forecast, and define risks, opportunities and the actions commercial teams will take to drive or influence demand. ▪ Collaborate with statistical modellers on historical data cleansing to ensure data accuracy as a foundation for reliable statistical forecasts, recording all adjustments and assumptions (channel trends, seasonality, promotions). ▪ Analyze multiple variables to shape the demand forecast — shipment/sell-in, POS/sell-out, share, promotional plans, cannibalisation — and collaborate with Sales and Marketing on activity plans and promotional effectiveness. ▪ Own Demand Management KPIs (Mixed Error, Forecast Bias, FVA), leading forecast accuracy improvement plans through root cause analysis and action planning with demand planners, brand and sales teams. ▪ Ensure phased consensus forecast numbers are aligned with financial numbers and proactively communicate demand changes to the regional supply/demand planning organisation, working through service and inventory impacts. 2. Logistics, Fulfilment & Order Management ▪ Formulate, execute and continuously optimise logistics strategy across warehousing, transportation and order fulfilment to ensure On-Time-In-Full (OTIF) delivery. ▪ Oversee day-to-day fulfilment and order management operations — order entry, verification and processing in SAP/ERP — to meet performance, cost-to-serve, warehouse accuracy and inventory turnover targets. ▪ Act as escalation point for customer and sales enquiries on order status, delivery schedules and product availability, partnering with the warehouse and 3PL network to ensure stock availability. ▪ Lead implementation and testing of new order management and logistics systems and process upgrades and maintain SOPs and business continuity/recovery plans. 3. Vendor, Stakeholder & Regional Alignment ▪ Build strong vendor and 3PL partnerships through performance evaluations, service-level negotiations and cost-efficiency initiatives. ▪ Partner with category planners to reconcile brand forecasts with regional plans and collaborate with the regional Demand Planning and Global Supply Chain/Logistics teams to deliver a seamless plan-to-delivery outcome. ▪ Support the market's business planning process in partnership with the local Leadership Team and contribute to product rationalisation and portfolio optimisation. 4. Process & Performance Management ▪ Drive continuous improvement of daily, weekly and monthly routines within the cross-functional operational team (Marketing, Sales, Supply/Demand Planning, Logistics) to optimise end-to-end supply chain performance, service to customer and customer experience. ▪ Drive performance improvement through KPI management — Mixed Error, Forecast Bias, Demand Plan Stability, OTIF, cost-to-serve — challenging local teams and setting targets, supported with clear action plans. ▪ Ensure compliance with the global forecasting calendar, SOX controls, ISO standards and legal/regulatory requirements across order management and logistics operations. REQUIREMENTS Domain Knowledge: ▪ Highly skilled in demand planning management and/or logistics/order management (5-7 years+), with strong business acumen and proven managerial skills. ▪ Highly skilled in working with Commercial and Sales teams, with strong business partnering, significant impact & influence. ▪ Experienced in international matrix environments; FMCG or similarly mature inventory-management industry preferred. ▪ Degree or equivalent in Supply Chain Management or related discipline; APICs desirable. ▪ Proficient with SAP/SAP B1 (B1/APO), SCM/ERP and WMS platforms, Logility (or equivalent forecasting tool), PowerBI and advanced Excel. ▪ Familiarity with 3PL operations across Asia is an advantage. ▪ Advanced understanding of demand planning and logistics best practices, including forecast periodicity, statistical models, warehousing, transportation and order fulfillment. Communication Skills ▪ Data Visualization: ability to present data and forecasting/logistics results clearly through visualizations using tools such as PowerBI. ▪ Reporting Skills: competence in generating insights in clear and concise reports. ▪ Collaboration: ability to work effectively in teams and communicate findings to non-technical stakeholders. Technical Skills: ▪ Deep expertise in running the Demand Management process through an Integrated Business Planning framework driving S&OP. ▪ Deep understanding of internal and external drivers of demand volatility, forecast errors and bias, and logistics KPIs (fulfillment rates, cycle times, shipping costs). ▪ Ability to build and maintain forecasting models, operational dashboards, and translate large datasets into demand and logistics strategies. Abilities & Behaviours ▪ Excellent influencing, stakeholder engagement and interpersonal skills; business partnering at the core, with the ability to challenge senior stakeholders and hold tension in S&OP conversations to drive the right outcome. ▪ Sound commercial and financial acumen; can interpret and explain complex statistical information. ▪ Exceptional communication skills, verbal, written, and presentation. ▪ Good understanding of product, brand building, internal process and market/customer environment. ▪ Strong, fact-based decision-making; drives execution, initiates action and follows through to completion. ▪ Continuous improvement mindset – flexible, embraces change, uses various tools and techniques to solve problems. ▪ Thinks and operates in a global context. ▪ Team player and thinker in terms of solutions derived from sound analysis. ▪ Flexible, self-starter with a high degree of independence. ▪ Excellent ability to work and communicate in multi-functional, multi-geography teams with English as the common business language. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: San Francisco; New York City Perplexity Computer is one of the defining products of the new era of agentic AI. Millions of people use Perplexity to transform knowledge into action, and the Agent Capabilities team sits at the intersection of frontier AI research and product innovation, building the foundations that shape how users and agents solve increasingly complex tasks. As every major breakthrough in AI models creates new possibilities, the Agent Capabilities team is responsible for turning frontier AI breakthroughs into reusable product capabilities. We are often the first to evaluate emerging model capabilities, determine where they create real user value, and transform them into reliable, scalable, high quality experiences for both users and agents. This is a highly leveraged role with broad ownership at the intersection of frontier AI research, agent systems, platform engineering, and product innovation. Tech Stack: Python | Go | Rust | PostgreSQL | DynamoDB | AWS | TypeScript WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Evaluate frontier models against real user tasks, identify useful behaviors and failure modes, and turn the most promising advances into production agent systems. Own the lifecycle from rapid prototyping and evaluation through launch, monitoring, and iteration. - Improve agents’ ability to plan, use tools, manage context, recover from errors, and complete long-running tasks reliably. - Apply state of the art ML and LLM techniques to design scalable agent capabilities such as skills, plugins, artifact generation, tools integrate and use, auto-research, and multi-agent collaboration. Shape the architecture, abstractions, and product experiences that enable both users and agents to compose increasingly sophisticated solutions for real-world tasks. - Own agent behavior and capabilities end-to-end, from user-facing products and interfaces to backend services. Define offline and online evaluations for task completion, correctness, safety, latency, cost, and user satisfaction. Iteratively improve across models, prompts, harnesses, and products for different problem spaces. - Build secure, observable, and reliable agent systems, including permissions and safeguards for sensitive actions. Develop tracing, replay, and monitoring infrastructure that makes agent failures reproducible and actionable. - Collaborate closely with PM, Data Science, Research, to identify high-impact opportunities in understanding and validating emerging model capabilities, and turn complex agent behaviors into simple, reliable product experiences. - Apply relevant advances in models, inference, evaluation, and agent architecture when they produce measurable improvements in production performance. Set technical direction on ambiguous problems and raise the bar through design reviews, mentorship, and technical leadership. QUALIFICATIONS - Typically 6+ years of professional software engineering experience, with a track record of building and owning robust AI-powered, large-scale, user-facing or data-intensive products. Exceptional candidates with less experience and an outstanding record of impact are encouraged to apply. - Strong software engineering fundamentals, with experience building and operating AI/ML products, backend services, or distributed systems at scale. - Experience owning the AI product lifecycle, including data analysis, rigorous evaluation, production monitoring, and iterative improvement. Able to define metrics and use production data and user feedback to guide decisions. - Practical experience in one or more relevant areas, such as agent harnesses, tool use, context engineering, model evaluation, browser automation, or long-running task execution. - Strong product judgment and execution: you can translate ambiguous user needs into applied AI or ML problems and ship durable solutions with measurable user impact. - Genuine interest in frontier AI capabilities, agent systems, and excitement for rapidly exploring, evaluating, and productizing new model behaviors. NICE TO HAVE - Experience with LLM context engineering or harness engineering, experience with subagents, coding assistants, long-running or autonomous task execution. - Deep familiarity with the strengths and limitations of current model families across reasoning, tool use, context management, and long-horizon tasks. - Experience building agent permissions, safeguards, evaluation infrastructure, or production observability systems. - Experience with mid-training, post-training, or reinforcement learning for frontier or open-source models, along with a strong understanding of model strengths and limitations across reasoning, tool use, context management, and long-horizon tasks. - AI/ML research experience demonstrated through publications, open-source contributions, or other meaningful research impact. - Time spent at a fast-growing startup or on a high-ownership engineering team.