Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote - US
About the Job:
As a Senior Full Stack Engineer on LaunchDarkly’s AgentControl team, you'll build critical systems such as the web application that customers interact with on a daily basis and distributed systems that power AI evaluations at scale. These systems enable customers to control, monitor, and optimize their agent’s functionality.
LaunchDarkly’s AgentControl team is on a mission to manage the complete software development lifecycle for shipping agents to production, from configuring to benchmarking to observing and beyond. AgentControl enables teams to adjust agent behavior without needing a redeploy or code change, while also running experiments, monitoring agents in production, and putting guardrails around AI as usage scales. The product spans offline evals, real-time observability, prompt and workflow optimization, and decision-making around quality, accuracy, relevance, and cost. The AgentControl team has a huge opportunity ahead of it; it's a strategic bet for LaunchDarkly, and we need your help writing the next chapter in our story.
Responsibilities:
Build and maintain scalable backend services, distributed systems, and APIs that power the AgentControl product
You’ll primarily work in Go, Python, and TypeScript and will work directly with other technologies and tools such as AWS, CockroachDB, Datadog, DeepEval, and FastAPI.
Collaborate with internal stakeholders, including product managers, designers, and other LaunchDarkly engineering teams, to understand real-world challenges and improve GenAI workflows using our own platform.
Keep up to date with the latest developments in the AI field and in software development best practices
Continuously optimize the performance, reliability, and scalability of our systems
Drive architecture and design discussions, offering thoughtful input and collaborating with peer engineers to identify trade-offs and make well-informed decisions
Take ownership of code in production, participate in on-call rotations, and help improve the reliability and maintainability of our systems over time.
Support teammates through thoughtful design reviews, knowledge sharing, and informal mentorship.
Qualifications:
7+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features.
Understanding of prompt engineering, fine-tuning models, or deploying AI services in production environments.
Experience with designing, implementing, and maintaining RESTful APIs
Experience writing production-ready code with emphasis on quality and maintainability
Experience with distributed systems or data ingestion
Strong computer science fundamentals
Committed to working in a communicative, collaborative environment
Comfortable navigating ambiguous challenges in a rapidly evolving domain, and excited about staying at the forefront of AI advancements
Strong sense of ownership and accountability for delivering impactful solutions
Proven ability to work closely with Product and Design teams to define requirements for new features in a fast-paced iterative environment
Bonus: Hands-on experience building GenAI features, Agents, and/or working with Large Language Models (LLMs), either through direct model integration or leveraging AI APIs like OpenAI, Google Cloud AI, or AWS Bedrock.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $
187,000 - $257,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$
168,000 - $231,000
**
Zone 3:
All other US locations -
$
158,000 - $218,000
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s VIP team supports the firm’s highest-value private clients: high-net-worth individuals who expect a premium, secure, and deeply tailored experience. We ensure Kraken remains the exchange of choice for VIPs through white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Head of VIP, Asia to lead and grow Kraken’s VIP presence across the region. This is a player-coach role: you will build and lead a small, high-performing team while personally owning strategic client relationships, originating new business, and shaping the regional growth playbook.
You will set the standard for how Kraken serves, retains, and grows its most valuable private clients in Asia. You will be equally comfortable in a senior client meeting, building an introducer network, coaching a relationship manager, hosting a VIP event, and partnering internally to remove the product or operational barriers that cost us high-value business.
Kraken’s VIP program is unique, and we intend to keep it that way. We don’t copy what other exchanges and desks do. You’ll take what makes our program different and adapt it to how Asia’s VIP clients actually trade, network, and build trust. That means testing new ideas, learning fast, dropping what doesn’t work, and scaling what does. If you’re bold, comfortable with ambiguity, and humble enough to fail fast and move on, this is your seat.
THE OPPORTUNITY
- Lead, coach, and develop VIP relationship managers in Asia; establish clear standards for client coverage, pipeline management, service quality, and commercial performance.
- Build the operating model for VIP growth across Asia, including territory coverage, account segmentation, referral strategy, events, and performance reporting.
- Own regional AOP growth, net deposits, client assets, trading volume, retention, and revenue performance.
- Build a repeatable pipeline of qualified high-value clients through direct outreach, referrals, introducers, family offices, proprietary trading firms, OTC desks, miners, project treasuries, and high-volume traders.
- Represent the voice of Asia’s VIP client base internally: identify competitive threats, regional market dynamics, product gaps, and opportunities that influence where private-client capital trades.
PERSONALLY OWN STRATEGIC CLIENT RELATIONSHIPS
- Own and grow Kraken's most strategically important private client relationships across Asia, bringing our full VIP offering - ranging from trading and asset management to other services - to market locally, within Kraken's compliance and risk framework.
- Serve as the senior relationship owner for Kraken’s largest and most strategically important private clients across Asia.
- Bring Kraken’s VIP and private-client offering to market locally, including spot, margin, futures, OTC execution, earn and yield opportunities, lending, and tailored benefits.
- Build trusted, durable relationships while ensuring every client interaction and commercial initiative operates within Kraken’s licensing, compliance, and risk framework.
BUILD REGIONAL PRESENCE AND PARTNERSHIPS
- Develop Kraken’s presence in Asia’s VIP trading and investor communities, including private trading groups, investor clubs, KOL and trader networks, and closed-door investor circles.
- Design and lead high-quality regional programming, including VIP dinners, trader meetups, conference-adjacent events, and partner activations, in collaboration with Marketing and Regional teams.
- Build and manage introducer and referral partnerships that create a durable source of qualified VIP opportunities.
- Partner with Product, Marketing, Compliance, Banking, Client Service, and Operations to launch regional growth initiatives and improve the client experience.
WHAT YOU BRING
- 7+ years of experience in VIP relationship management, private banking, brokerage, private-client sales, account management, or business development, including meaningful experience in crypto or digital assets.
- Demonstrated people leadership experience, with the judgment and practical coaching ability to lead a small team while remaining hands-on with strategic clients and revenue opportunities.
- A strong personal network among Asia’s crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities. Experience across Greater China, Hong Kong, Taiwan, or Singapore is especially valuable.
- A proven record of personally originating and converting new business, not solely servicing an existing client book.
- Deep knowledge of crypto market structure and trading solutions, including spot, margin, futures, OTC, lending, tokenized equities, and yield/earn products.
- Strong commercial judgment and comfort managing KPIs including assets on platform, net deposits, revenue, trading volume, retention, pipeline conversion, and client portfolio growth.
- Native or near-native Mandarin and fluent English.
- Comfort operating across multiple regulated Asian jurisdictions, with sound judgment on when to engage Compliance and Risk partners early.
- Willingness to travel up to 30% across the region for strategic client meetings, events, and conferences.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
We are looking for a Senior Software Engineer II, Applied AI to join our Agentic Systems team, where you'll build AI agents that automate workflows for teams across Wrapbook. Design and build production-grade AI agents with LangGraph that automate multi-step workflows for internal teams across Wrapbook.
Location: Remote - US
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth.
Responsibilities:
Customer Onboarding:
You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation:
You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance:
You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell:
You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor:
You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships:
You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused:
You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
Qualifications:
5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$171,200
- $235,400
*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100
- $211,860
**
Zone 3:
All other US locations - $145,500
- $200,090*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: United Kingdom; Ireland; Cyprus; Portugal; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Join our Product and Regulatory Legal team, embedded with Kraken's Product, Design and Engineering teams to ship novel products and experiences that accelerate the global adoption of crypto. We are a tight, experienced group of lawyers from a diverse range of tradfi, fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice, partnering directly with Product, senior leadership and Compliance to chart clear, defensible paths to launch and to keep our licensed entities running smoothly.
This is a senior product-facing legal role for the European Union. You will be the lawyer the business trusts on questions that cut across several regimes at once: for example, a single product such as a tokenised equity, a card, or an institutional custody and prime brokerage service can touch the Markets in Financial Instruments Directive ("MiFID II"), the Markets in Crypto-Assets Regulation ("MiCA"), the Payment Services Directive ("PSD2"), the Electronic Money Directive ("EMD2") and banking rules at the same time. You will bring clarity on which regime applies, what it requires, and how to launch within it.
THE OPPORTUNITY
Reporting to the Head of Product Legal, you will act as a senior legal adviser to European leadership on new products, licensing structure and regulatory strategy.
- Own cross-functional product counselling for European Union launches from discovery to design, launch and iteration, giving Product, Engineering, Compliance and leadership decision-ready advice with clear options and risk trade-offs
- Advise on the regulatory perimeter and classification of new offerings across MiFID II and the Markets in Financial Instruments Regulation ("MiFIR"), MiCA, the European Market Infrastructure Regulation ("EMIR"), payment services and electronic money rules, and banking regulation, including where an instrument or service falls between regimes (for example tokenised securities, crypto-asset derivatives, margin and financing, and stablecoin-linked products)
- Advise on payments and electronic money offerings, including the Krak card and account propositions, safeguarding, open banking and account-access obligations, and the developing Payment Services Directive 3 and Payment Services Regulation framework
- Advise on banking-related questions that arise in the European Union, including bank partnerships and sponsor-bank arrangements, deposit-taking and lending perimeter questions, the Capital Requirements Regulation and Directive, and the interaction of these rules with our custody, prime brokerage and financing products
- Monitor and interpret European Union legislative and supervisory developments, take part in consultations and industry association work where appropriate, and translate their significance for the business proactively
- Draft and negotiate client-facing terms and conditions, taking clear, business-aligned positions
- Act as gatekeeper for European Union outside counsel engagements: scope the work, estimate and manage cost, and sign off before matters go externally
- Mentor and develop more junior lawyers in the team, set quality standards for plain-English, risk-based advice, and act as a senior sounding board for colleagues across the Regulatory Legal team
- Use AI-assisted tools (for example Enterprise GPTs) to speed up regulatory analysis, first drafts and matter tracking, and to build self-service tools that let stakeholders answer commoditised legal and regulatory questions themselves
- Advise on anti-money laundering and counter-terrorist financing requirements affecting products, including the Transfer of Funds Regulation ("Travel Rule") and the new European Union anti-money laundering package, and on market abuse, conduct, outsourcing and operational resilience obligations, including the Digital Operational Resilience Act ("DORA")
- Lead or oversee licensing, authorisation and variation workstreams in the European Union, including scoping requirements, mapping pathways, supervising outside counsel, preparing application materials and managing regulator interactions
WHAT YOU BRING
- Qualified lawyer admitted in Ireland, England and Wales, or another European Union Member State
- 15 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, payment institution, broker-dealer, exchange, central counterparty or crypto services provider) or at a leading law firm supporting such clients, ideally with in-house or direct product counselling experience
- Deep, current knowledge of several of the following, with real depth in at least two: MiFID II and MiFIR (investment services, market structure, derivatives and conduct), MiCA (crypto-asset services, custody, trading platforms and stablecoins), European Union payment services and electronic money regulation, and European Union banking regulation
- Demonstrated ability to analyse novel products against overlapping regimes and give a clear view on classification and perimeter, including in areas where the rules are unsettled or supervisors have not yet spoken
- Direct experience managing senior regulator relationships, including notifications, information requests, supervisory correspondence and examinations
- Working knowledge of anti-money laundering and counter-terrorist financing, outsourcing and operational resilience obligations, including DORA
- Proven ability to instruct, supervise and manage the cost of outside counsel across multiple jurisdictions
- Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing
- Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders and for senior leadership
- A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation
- Experience mentoring or managing lawyers, and the judgement to know when to escalate
- Comfort operating with a high degree of autonomy in a fast-moving, remote environment
- Familiarity with using AI tools such as Enterprise GPTs to increase the efficiency of legal services
NICE TO HAVES
- Experience advising on tokenised securities and the European Union Distributed Ledger Technology Pilot Regime
- Experience with EMIR, including the clearing obligation, margin for non-centrally cleared derivatives and transaction reporting
- Experience with prime brokerage, securities financing, margin lending or institutional custody
- Experience advising on the United Kingdom cryptoasset regime or other non-European Union frameworks that intersect with European Union operations
- Experience supporting regulatory aspects of corporate transactions, such as change-of-control notifications and entity migrations
- Experience with European Union data protection and consumer protection rules as they apply to financial products
- Fluency in a second European language
- An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
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Location: Stockholm
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. Specifically, you'll be working on the distributed object storage system that underpins every container image, volume, and checkpoint on Modal: hundreds of petabytes of data, replicated across multiple cloud object stores and a CDN, cached on local NVMe across a large fleet of workers in many datacenters, and shared peer-to-peer within each datacenter. You'll make cold starts feel local when the data is hundreds of milliseconds away, designing the caching, preloading, and peer-to-peer layers that hide object-store latency and keep public ingress off saturated uplinks. You'll own durability and cost at petabyte scale, from streaming and batch replication between origins, to garbage collection over billions of objects. You'll work across the stack, from local disk and page cache to distributed blob storage and garbage collection and you'll help shape what storage becomes next as we push storage closer to workloads.
REQUIREMENTS:
- 5+ years of experience writing high-quality production code
- Experience building high-performance distributed storage or caching systems at a large scale (the more challenges you've worked through, the better)
- Strong cloud skills, including deep familiarity with object storage (S3 or similar), CDNs, and their consistency, throughput, and cost characteristics
- Strong knowledge of low-level operating system foundations (Linux kernel, file systems, page cache, containers, etc.)
- Willingness to step into the thick of it with our on-call rotation and respond to production incidents
NICE-TO-HAVES:
- Experience with replication, content addressing, and consistency models in multi-region or multi-cloud systems
- Experience operating storage systems at scale (petabyte-scale datasets, high-throughput read/write paths, large-scale garbage collection or data migration)
- Experience with data engineering at petabyte-scale.
- Prior experience with Rust
KEY THINGS THE TEAM IS WORKING ON:
- P2P sharing of data across workers within a single datacenter to dramatically reduce ingress
- Replicating data across multiple blob storage providers
- Automating garbage collection across hundreds of petabytes of data
- Deploying colocated storage clusters to datacenters to accelerate high-throughput customer workloads
Location: Remote, Global
About the Role
We're looking for a FinOps Data Engineer to help drive cost optimization and cloud financial governance across our AWS infrastructure and GCP footprint. You'll work cross-functionally with Engineering, Finance, and Product to find and ship savings, build the tooling necessary to maximize efficiency of every dollar spent in the cloud, and cultivate a culture of cost awareness across engineering teams. This role owns the data side of that mission: the models, pipelines, and analysis that make cost, usage, and margin numbers trustworthy across the company.
This is a hands-on engineering role, not an analyst seat. You'll do the schlep work other teams don't have time for, digging into a bucket's access pattern, writing the dbt model or Python pipeline that ships the fix, building the cost-vs-revenue mart that answers a margin question once instead of every time, and chasing a number until it reconciles. Strong communication matters as much as technical depth, you'll regularly explain a savings case or a data model's implications to an engineering team, a finance stakeholder, and a leadership audience in the same week.
What You'll Be Responsible For
In this role, you'll:
- Find and ship savings across AWS and GCP: Analyze billing, usage, and cost trends to identify opportunities, rightsizing, storage lifecycle policies, data transfer, and spot/auto-scaling. Take ideas from identification through to a realized dollar figure, not just a recommendation.
- Build and maintain the FinOps data pipeline: Design and run the BigQuery/dbt models that turn raw billing and usage data (CUR, Storage Lens) into reconciled, trustworthy mart tables, the foundation everything else in FinOps is built on.
- Build cost-vs-revenue and customer segmentation models: Model unit economics and margin by product line and customer segment, and extend coverage as new products and segments come online.
- Apply data science to cost and usage data: Build forecasting models, detect anomalies statistically rather than by threshold alone, and quantify savings opportunities (e.g. storage lifecycle, request-cost patterns) with rigor a spreadsheet can't match.
- Build and maintain cost attribution: Tagging policies, cost allocation, and chargeback/showback so engineering teams can see and own their own spend. This is foundational work other savings work depends on.
- Automate cost governance: Build automated cost reporting, anomaly detection, and alerting. Write the scripts and infrastructure-as-code (Python, Terraform, Lambda) that enforce cost policy rather than relying on manual review.
- Partner with engineering on architecture decisions: Bring cost into the room early, cost-efficiencies are cheaper to get right at design than to retrofit.
- Work with Finance on forecasting and reporting: Support budget tracking and financial KPIs; build dashboards and self-serve analytics engineering and finance can both read.
You Might Be a Good Fit If You
- Have strong AWS expertise and working GCP knowledge, including pricing models, billing structures, and cost optimization mechanics.
- Have data engineering depth: dbt, BigQuery (or an equivalent modern warehouse), SQL at scale, and data modeling for analytics (dimensional modeling, incremental models, testing).
- Have data science fundamentals: statistical forecasting, anomaly detection, and experimentation, and know when a rigorous model beats a rule of thumb.
- Have automation and scripting skills: Python, Terraform/ pulumi, Lambda, or Bash.
- Are comfortable with cost/billing tooling: AWS Cost Explorer, Cost & Usage Reports, GCP Billing Reports, and BI/dashboarding (we use Hex).
- Have experience with, or are comfortable picking up, Linear and Notion as the system of record for tracking and documenting FinOps work.
- Experience with a dedicated cloud cost management platform (e.g. CloudZero, Vantage, or similar) is a plus, not required.
- Can analyze cost data and present it clearly to both technical and non-technical audiences.
- Have prior experience spanning data analytics, data engineering, or data science in a FinOps, cloud cost management, or cloud governance context.
- Are energized by doing the unglamorous, high-leverage work (the schlep) that unblocks other teams, and by working cross-functionally without positional authority.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
ABOUT THE ROLE
Preferable to have someone near an office in NYC or San Francisco, but open to hiring around the world for the right candidate.
Runway Creative is an all-in-one platform giving creators and businesses endless ways to generate and edit video, images, and audio. Our customers range from individual creators on self-serve plans to studios and enterprise marketing teams, and they generate with both Runway's own models and leading third-party models, all on one platform.
We're hiring a Pricing & Packaging Lead to own how Runway creates and captures value across all of it. You'll partner closely with our Self-Serve Product Lead to evolve our plans and credits, build the path from self-serve to enterprise, and set the pricing for every model we launch and every third-party model we serve. You'll build the pricing framework the rest of the company uses, and you'll be accountable for revenue growth, gross margin, and customer trust in equal measure.
WHAT YOU’LL DO
- Own self-serve pricing & packaging: partner with the Self-Serve Product Lead on our plan ladder and credit design, including allowances, rollover, top-ups, annual vs. monthly, and regional pricing. Run a continuous program of pricing and packaging experiments with Growth and Data.
- Build the path to enterprise: design the triggers, team and workspace constructs, seat and credit-pool models, and commit and consumption contracts that move customers from self-serve to enterprise. Equip Sales with pricing playbooks, discount bands, and deal guardrails.
- Create a company-wide pricing framework: publish Runway's pricing principles, value metrics, and decision process so any product team can price new features and products with confidence. Run a regular pricing council with Product, Finance, Research, and GTM.
- Price our models: set launch pricing for every Runway model release, working with Research and Infrastructure on cost-to-serve. Define how model pricing evolves from launch through deprecation as inference costs change.
- Own third-party model economics: set credit pricing and target margins for the partner models we serve, monitor competitive pricing, and work with Partnerships on vendor terms. Make per-model margin visible to the whole company.
- Keep pricing changes trustworthy: own how we communicate every pricing change, from advance notice and in-product usage visibility to spend controls and customer FAQs. Changes should land as clearly as they were designed.
- Build the team: hire and lead a small pricing team over time, and partner closely with billing engineering to turn decisions into systems.
WHAT YOU’LL NEED
- 10+ years across pricing, monetization, strategy, or strategic finance, with 5+ years directly owning pricing and packaging decisions. A track record of moving revenue, conversion, and margin, not just producing recommendations.
- Deep experience with usage, credit, or consumption-based pricing. You can build a cost-to-serve and margin model from compute and inference inputs, and you understand how hybrid seat + usage models behave in the wild.
- Experience across self-serve and sales-led motions. You've shipped pricing changes for PLG subscription products and designed the contracts and guardrails that support enterprise expansion.
- Rigorous and experimental. You're fluent in pricing experiments, willingness-to-pay research, and cohort analysis, and comfortable in SQL and financial models.
- You thrive in an environment with rapid pace and a high accountability culture. You make decisions with incomplete information and know when a pricing call needs more data and when it needs to ship.
- Excellent written and verbal communication. You can drive a decision across Product, Finance, Research, and Sales, and explain a pricing change to customers in a way that builds trust.
- Bonus: pricing experience at an AI lab, AI-native product, API or developer platform, or creative tools company; experience pricing third-party or marketplace offerings.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Singapore; Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Join our Regulatory Legal team, the group responsible for maintaining and growing Kraken's product offerings across every region we operate in and for advising the business on its day-to-day regulatory obligations. We are a tight, experienced group of lawyers from tradfi (traditional finance), fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice. We partner directly with Compliance, Product and senior leadership to keep our licensed entities running smoothly and our regulators well served.
This is a remote role based in Hong Kong or Singapore, supporting our growing volume of regulatory work across the broader APAC region. You will operate as a practical legal generalist with a focus on Product legal advice: supporting launches and product changes across APAC, including derivatives and over-the-counter ("OTC") options, tokenised equities, earn and staking products, custody, and card and payments offerings.
THE OPPORTUNITY
- Provide product legal support for APAC launches and enablement across the entire Payward product suite, including xStocks, OTC options, institutional custody and execution, and cross-regional products rolling out across APAC
- Act as a gatekeeper for new APAC outside counsel engagements: scope the work, estimate the cost, and sign off before matters are routed externally, so that outside counsel is used where local-law advice is genuinely required
- Translate complex regulatory frameworks into pragmatic, actionable guidance for the business, favouring plain-English communication, measurable risk trade-offs and decision-ready recommendations
- Use AI-assisted tools (for example for multi-jurisdiction licensing analysis, first drafts of regulatory submissions and matter tracking) to raise the speed and consistency of the team's work
- Own the APAC regulatory workload under the direction of the APAC regulatory lead, including licence variations, client and broker agreement documentation, licensing structure questions and routine regulator correspondence
- Take ownership of geography-specific licensing in markets such as Kazakhstan, Pakistan and the Philippines, instructing and supervising local counsel in region and in time zone, and supporting other APAC markets (for example South Korea, Japan, Taiwan, Vietnam, Indonesia and Malaysia) as they arise
- Support Payward Group licensing initiatives in key APAC markets such as Singapore and Hong Kong, including preparing application materials and coordinating with outside counsel
WHAT YOU BRING
- Qualified lawyer admitted in Singapore, Hong Kong, England and Wales, or an equivalent common law jurisdiction
- 10 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, broker-dealer, exchange, derivatives dealer or crypto services provider), at a law firm supporting such clients and/or at a relevant regulator
- Demonstrated ability to independently own regulatory relationships and business-as-usual regulatory workstreams, including notifications, information requests and supervisory correspondence
- Strong experience with the financial regulatory landscape in a major Asian financial centre (eg, Singapore and the MAS, Hong Kong and the SFC/HKMA)
- Proven ability to instruct, supervise and manage the cost of local counsel across multiple jurisdictions, including in markets where you are not admitted
- Working knowledge of anti-money laundering and counter-terrorist financing ("AML/CTF") obligations and regulatory expectations
- Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing
- Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders
- A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation
- Comfort operating with a high degree of autonomy in a fast-moving, remote, multi-time-zone environment, owning a broad workload from day one
NICE TO HAVES
- Experience advising on virtual asset regulation in one or more APAC jurisdictions
- Familiarity with the regulation of derivatives (including OTC options), equities and emerging tokenised financial instruments
- Experience supporting change-of-control notifications or other regulatory aspects of corporate transactions
- Experience with payments, e-money or card regulation
- Working proficiency in a second APAC language
- An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Задачи:
— management reporting: P&L, plan/fact, variance analysis;
— бюджетирование и forecasting;
— финансовое моделирование, cash flow и profitability;
— анализ revenue / costs / KPI / unit economics;
— консолидация данных по юрлицам, продуктам и направлениям;
— разработка правил аллокации;
— автоматизация сбора и обработки финансовых данных;
— участие в развитии финансовых систем и ERP;
— работа на стыке Finance и Treasury;
— подготовка аналитики для COO, CEO и акционеров.
Требования:
— 5+ лет в FP&A / management reporting / financial control;
— опыт в fintech / financial services;
— опыт работы с несколькими юрлицами;
— сильная бухгалтерская база: понимание trial balance, posting logic и financial reporting;
— сильное финансовое моделирование;
— Excel — advanced;
— SQL, Power BI / BI-инструменты — желательно;
— опыт работы с ERP (1С, Dynamics 365 Business Central или аналог);
— английский — профессиональный, русский — желательно;
— системность, самостоятельность и сильные аналитические навыки.
Будет плюсом: digital assets, IFRS, регулируемая среда, ACCA / CIMA / CFA.
Условия:
— оплату в: EUR/ USD/ криптовалюта;
— годовой бонус;
— возможность работать в международной среде;
— влияние на финансовую систему компании.
Важно:
Рассматриваются кандидаты, которые легально находятся/могут работать на Кипре: действующий work permit, Change of Employer или другое основание.
Полностью удалённый формат из другой страны не рассматривается.
Location: San Francisco, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is looking for a Senior Software Engineer to build AI-powered developer tools and the platform behind them on our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building tools that make Docker's engineers more productive and the platform that lets teams across Docker prototype, deploy, and scale their own AI developer tools.
As a Senior Engineer you will design, build, and operate:
AI-Powered Developer Tools. AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents.
Self-Service AI Developer Tools Platform. Platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools, using the patterns and standards the team sets.
You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal and Staff engineers, product engineering teams, and platform teams across Docker.
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You are a strong, hands-on engineer who enjoys building at the intersection of AI, developer experience, and platform engineering. You have built software on top of LLMs and AI agents and have a good sense of what works in practice. You care about the people using your tools, and you can tell a tool developers love from one they put up with. You take a feature from a vague request to production: you ask the right questions about requirements, design it sensibly, ship it iteratively, and operate it afterward. You are comfortable in a fast-moving AI landscape and balance quality with pragmatism. You make the engineers around you better through thoughtful code review and by sharing what you learn.
RESPONSIBILITIES
Building and Operating AI Developer Tools
- Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation
- Integrate LLM providers, agent orchestration frameworks, and MCP servers into reliable tools, following the team's patterns and standards
- Build systems that help Docker's engineers adopt AI-native development tools
- Build integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems
- Instrument your tools so the team can measure adoption, effectiveness, and developer satisfaction
Self-Service Platform
- Build and improve platform capabilities, including deployment pipelines (ArgoCD/GitOps), observability integration (Grafana), security controls, and cost management, that help teams ship their own AI tools faster
- Help reduce time-to-production for new products from weeks to days
- Contribute to reliability, security, and performance standards for AI systems, including SLOs, monitoring, and incident response
Design and Delivery
- Take features and services from requirements to production. Ask about scale, users, and constraints before designing, and write down your assumptions
- Write clear design documents for the work you own, and participate in design reviews for the team
- Review code thoroughly and share what you learn with the rest of the team
- Take part in the team's on-call rotation, and help improve alerts, runbooks, and tooling so the next incident is easier
- Follow the AI-assisted engineering practices the team sets: use AI tools critically, validate their output, and stay accountable for what you ship
Collaboration and Growth
- Work with the Senior Manager and the team's Principal and Staff engineers to understand priorities and shape your work
- Partner with Infrastructure, Security, and Data teams on integrations and shared standards
- Help newer engineers get up to speed on the team's tools, patterns, and practices
- Keep up with emerging AI/LLM technologies and agent frameworks, and bring useful findings back to the team
QUALIFICATIONS
REQUIRED
- 6+ years of software engineering experience building and operating production systems
- Hands-on experience building LLM-powered applications, AI agents, or AI-assisted developer tools
- Working knowledge of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows
- Experience building and operating scalable backend services, distributed systems, or developer-facing platforms
- Experience with cloud-native infrastructure, including Kubernetes, CI/CD pipelines, and observability systems
- Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals
- Experience building developer tools, platform systems, or internal tools that other engineers rely on
- Good product judgment: you weigh developer experience and technical trade-offs, and you ask clarifying questions before committing to a design
- Clear written and spoken communication suited to a remote, async-first company
- Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments
- Comfortable working autonomously in a distributed, remote-first team
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in developer productivity, DevOps, SRE, or platform engineering
- Contributions to open source AI tools, developer tooling, or platform engineering projects
- Experience with GitOps deployment patterns (ArgoCD) or Grafana-based observability
- Familiarity with security and operational practices for production AI systems
- Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure)
WHAT TO EXPECT
FIRST 30 DAYS
- Learn Docker's current AI and developer tooling landscape, the team's services, and the architecture decisions made so far
- Meet your teammates, including the Principal and Staff engineers, the Senior Manager, and key stakeholders in product engineering
- Ship a useful production change in your first weeks, using the team's AI-assisted engineering workflow
- Review existing AI tool prototypes and internal experiments to learn what is working and what is not
- Shadow on-call and learn the operational profile of the team's services
FIRST 90 DAYS
- Own a feature or service from design to production with measurable impact, such as part of an AI code review agent, a deployment diagnostic agent, or an on-call assistant
- Write the design document for work you own and take part in team design reviews
- Contribute to the self-service platform's deployment pipeline, observability integration, or security controls
- Take part in the on-call rotation
FIRST YEAR OUTLOOK
- Be a go-to engineer for one or more of the team's AI tools or platform components
- Have shipped multiple production improvements that Docker engineers use every day, with adoption and effectiveness you can point to
- Have helped teams outside AI Developer Tools build and run their own tools on the platform
- Have taken on larger and more ambiguous work as your scope grows, and helped newer engineers do the same
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $160,900 – $260,700 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools.
As a Staff Engineer you will own the technical design and delivery for two areas:
AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents.
Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services.
You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker.
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team.
RESPONSIBILITIES
Technical Leadership and Architecture
- Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap
- Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions
- Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt
- Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools
- Design reliable, scalable infrastructure for hosting AI agents and developer tools
- Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit
- Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals
Systems Design and Implementation
- Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation
- Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days
- Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization
- Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management
- Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems
- Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling
Strategic Impact and Innovation
- Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build
- Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction
- Improve AI tool performance, cost efficiency, and developer experience through architectural improvements
- Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them
- Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards
Leadership and Mentorship
- Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices
- Lead design reviews and raise the quality of design and code reviews across the team
- Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on
- Help the team turn good individual AI-assisted engineering practice into shared workflows and controls
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
QUALIFICATIONS
REQUIRED
- 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale
- Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools
- Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows
- Track record of designing and building scalable distributed systems and developer-facing platforms
- Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines
- Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals
- Experience designing developer tools, platform systems, or internal tools that other teams rely on
- Track record of clarifying requirements and constraints with stakeholders before committing to a design
- Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority
- Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs
- Clear written and spoken communication suited to a remote, async-first company
- Track record of mentoring other experienced engineers
- Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in developer productivity, DevOps, SRE, or platform engineering
- Contributions to open source AI tools, developer tooling, or platform engineering projects
- Experience evolving an internal platform or tool into a widely adopted, production-grade service
- Knowledge of security, compliance, and operational practices for production AI systems
- Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure)
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date
- Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints
- Review existing AI tool prototypes and internal experiments to learn what is working and what is not
- Get hands-on with the team's services and ship a useful production change
- Shadow on-call and learn the operational profile of the team's services
- Work with the Senior Manager to agree on initial technical priorities
FIRST 90 DAYS
- Lead the technical framing and delivery plan for one significant problem, from requirements through to production
- Document the architecture, technology choices, and integration patterns for that work, including ADRs
- Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant)
- Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management
- Lead design reviews for your area of the roadmap and begin mentoring other engineers
- Take part in the on-call rotation
FIRST YEAR OUTLOOK
- Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker
- Deliver at least one material outcome that spans multiple teams or systems
- Have multiple production AI tools demonstrating value across Docker's engineering organization
- Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction
- Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact
- Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people
Docker considers sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Строить логистическую инфраструктуру с нуля и масштабировать текущую. Искать, проводить сложные переговоры на уровне C-level (собственники и генеральные директора) и подключать крупные курьерские компании.
Location: United Kingdom; Brazil; Ireland; Peru; Costa Rica; Latvia; Argentina; Romania; Cyprus; Portugal; Slovenia; South Africa; Czech Republic; Panama; Estonia; Canada; Hungary; Mexico; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The AI Infrastructure team builds and operates the production systems that power intelligent agents at scale. This team sits at the foundation of the agent platform, ensuring that model inference, orchestration, and execution layers are reliable, observable, and performant under real-world load.
Working closely with the Agent Systems team and broader infrastructure partners, this group owns the core primitives that enable agents to safely operate across internal systems. The environment is high-scale and high-stakes — systems serve millions of users and must meet strict reliability, latency, and correctness standards.
This is a deeply production-oriented team. Engineers here combine strong systems thinking with applied ML infrastructure experience, building in Rust and operating services where performance and failure modes matter.
THE OPPORTUNITY
- Design and build the infrastructure layer powering AI agent systems in production
- Develop high-performance Rust services that handle model inference, orchestration, and execution
- Architect scalable systems capable of supporting millions of users and high request throughput
- Build reliable ML infrastructure and MLOps patterns for model deployment, evaluation, and monitoring
- Define guardrails, observability, and failure handling for agent-driven workflows
- Optimize latency, throughput, and cost across inference and orchestration layers
- Partner closely with the Agent Systems team to translate experimental prototypes into hardened production systems
- Contribute to foundational infrastructure decisions in a high-scale, high-impact environment
WHAT YOU BRING
- 5+ years of experience building and operating high-scale production systems
- Strong proficiency in Rust and systems-level programming
- Deep understanding of distributed systems, reliability engineering, and performance optimization
- Experience operating services serving millions of users or high-throughput workloads
- Familiarity with ML infrastructure, model serving, or MLOps in production environments
- Experience designing observability, monitoring, and failure recovery systems
- Strong collaboration skills working across infrastructure and applied engineering teams
- High ownership mindset in high-stakes production environment
NICE TO HAVES
- Experience building infrastructure for agent-based or LLM-powered systems
- Background in high-performance networking, async systems, or low-latency architectures
- Experience with container orchestration and cloud-native infrastructure
- Familiarity with evaluation frameworks and model performance monitoring at scale
- Experience working in fast-moving 0→1 or platform-building teams
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
We build
Tempo
, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack.
2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants).
Over the next year, you will help us:
Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes.
Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction.
Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on.
Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors.
Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations.
What You’ll Be Doing:
As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team.
Deliver significant technical projects.
Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction.
Own major components of Tempo.
Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team.
Build APIs for humans and agents.
Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably.
Contribute to operational excellence.
Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts.
Collaborate with Product and sibling teams.
Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them.
Mentor and support engineers.
Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers.
Participate in on-call
for the services you help build, and contribute to incident response and post-incident learning.
Contribute to open source.
Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Example problems you could work on
These are the kinds of projects landing in 2026:
Trace aggregation and higher-density APIs:
extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant.
Autoscaling end-to-end:
customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down.
Agent-scale ingestion and query:
guardrails for bursty, high-cardinality, agent-generated workloads.
Query performance:
new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges.
Rollouts and multi-cell operations:
parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise.
Limits and self-service:
drive customer-facing configuration and observability so escalations trend toward zero.
What Makes You a Great Fit:
Technical ownership.
A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow.
Solid systems experience.
Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar.
Strong software craftsmanship.
You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship.
Strong Go, or a path to it.
We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well.
Operational mindset.
You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore.
Customer focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
Collaboration and clear writing.
You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment.
Bonus Points For:
Experience with tracing, OpenTelemetry, or large-scale observability systems.
Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents).
Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads.
Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes.
Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses.
Open-source contribution or maintainership, and comfort engaging a community in the open.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
How we work
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
We build
Tempo
, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack.
2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants).
Over the next year, you will help us:
Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes.
Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction.
Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on.
Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors.
Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations.
What You’ll Be Doing:
As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team.
Deliver significant technical projects.
Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction.
Own major components of Tempo.
Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team.
Build APIs for humans and agents.
Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably.
Contribute to operational excellence.
Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts.
Collaborate with Product and sibling teams.
Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them.
Mentor and support engineers.
Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers.
Participate in on-call
for the services you help build, and contribute to incident response and post-incident learning.
Contribute to open source.
Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Example problems you could work on
These are the kinds of projects landing in 2026:
Trace aggregation and higher-density APIs:
extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant.
Autoscaling end-to-end:
customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down.
Agent-scale ingestion and query:
guardrails for bursty, high-cardinality, agent-generated workloads.
Query performance:
new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges.
Rollouts and multi-cell operations:
parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise.
Limits and self-service:
drive customer-facing configuration and observability so escalations trend toward zero.
What Makes You a Great Fit:
Technical ownership.
A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow.
Solid systems experience.
Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar.
Strong software craftsmanship.
You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship.
Strong Go, or a path to it.
We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well.
Operational mindset.
You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore.
Customer focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
Collaboration and clear writing.
You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment.
Bonus Points For:
Experience with tracing, OpenTelemetry, or large-scale observability systems.
Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents).
Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads.
Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes.
Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses.
Open-source contribution or maintainership, and comfort engaging a community in the open.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
How we work
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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УдалённоseniorRemote - US
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УдалённоheadHong Kong
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