Location: Chile; Brazil; Colombia; Peru; Argentina
FP Markets Group of Companies
is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Business Development Manager
in LATAM.
We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of LATAM. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape.
Responsibilities:
Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in LATAM
Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships
Develop and execute business development strategies in line with company goals
Build and maintain strong relationships with new and existing clients, partners, and affiliates
Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry
Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant
Prepare regular reports, forecasts, and pipeline updates for the Regional Director
Represent the company at industry events, expos, and webinars
Candidate Profile:
2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must
Strong network of IBs, affiliates, or HNW retail/institutional clients
Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services
Native Spanish or Portuguese and fluent in English
Excellent communication, negotiation, and interpersonal skills
Self-motivated, goal-oriented, and comfortable working independently or in a remote environment
Understanding of compliance and regulatory requirements
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Corporate equipment
Fully remote work
Journey to FP Markets:
Interview with HR
Interview with the Hiring Manager
Presentation of Business Plan to the Head of Business Development
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Colombia
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Bogotá, Colombia
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Mexico City, Mexico
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Lima, Peru
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Mexico City, Mexico
Workplace: onsite
We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues.
Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected.
Key Responsibilities
Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs.
Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues.
Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests.
Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards.
Coordinate with local suppliers and service providers to ensure timely delivery of goods and services.
Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions.
Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures.
Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses.
Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments.
Create, organize, update, and archive physical and digital documentation in accordance with internal standards.
Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists.
Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents.
Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates.
Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization.
Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation.
Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary.
Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency.
Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support.
Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams.
Manage snack inventory and replenishment, ensuring availability and appropriate distribution.
Respond to employee requests related to office facilities, equipment, access, and general operational needs.
Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency.
Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives.
Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events.
Support travel and logistics for key operational projects when required.
Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks.
Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations.
Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks.
Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders.
Skills, Knowledge & Expertise
Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders.
Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines.
High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports.
Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively.
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace.
Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage.
Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams.
A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements.
A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities.
Ability to handle equipment , company assets and office materials when required.
Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Bogotá, Colombia
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for a
Project Manager, Courier Onboarding & Compliance
to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance across the Delivery Hub.
In this role, you will sit within the Supply department — which builds and protects our supply base across all geographies — and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks across diverse international markets.
Key Responsibilities
Own courier & freight onboarding & registration
Own the registration and verification funnel end-to-end, holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow in close partnership with the product team and agree on per-country form configurations.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Drive platform migrations & scalability
Plan and execute WatchDocs data migrations from old to new platforms on a country-by-country basis.
Track migration impact on registrations and overall conversion, ensuring smooth transitions without supply disruption.
Lead supply compliance & risk management
Own KYC, identity verification, and document requirements for the Courier and Freight verticals, driving final accountability for the share of compliant GMV.
Drive compliance platform development with the engineering team and maintain central compliance dashboards.
Drive compliance platform features with engineering teams.
Represent Delivery Hub in cross-vertical & regulatory initiatives
Act as the primary advocate for Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare markets for upcoming regulatory changes (e.g., labor reforms in Kazakhstan, Colombia) and support new market launches in highly regulated environments.
Drive optimization projects & operating rhythm
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) in coordination with analytics.
Own onboarding and compliance streams in quarterly/annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core delivery marketplace metrics (GMV, active supply, done rate, activation, funnel conversion).
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in English with strong cross-cultural communication skills (working with local teams across Central Asia, Africa, LatAm, and South Asia). Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies
What You’ll Do
Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes.
Analyze business requirements, documentation, examples, templates, and other reference materials provided by stakeholders.
Identify workflows and use cases that can be implemented or improved through Claude Code Skills.
Design, implement, test, and maintain reusable Claude Code Skills.
Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components.
Translate complex or ambiguous business processes into structured, executable instructions for AI agents.
Evaluate skill behavior using realistic scenarios, test cases, and acceptance criteria
Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback.
Technical leadership over the other engineers: review, direction, unblocking.
What You Bring
Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios.
Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents.
Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design.
Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions.
Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows.
Experience evaluating and improving non-deterministic AI solutions.
Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility.
Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review.
Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform
Nice to have
Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers.
Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses).
Consulting or professional services background.
Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics.
Experience building internal developer tooling or standing up a platform capability.
Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering.
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: colombia, Colombia
LANGUAGE: Spanish Interpreter
As a remote interpreter, you play a significant role in facilitating communication between Spanish and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in English and Spanish
Minimum 2 years of interpretation experience preferred but not required.
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
Computer or Laptop
Windows 10 or higher
USB Wired headset
Steady wired internet connection
Additional information:
Full-time shifts available
Remote position, interpreter works from his/her home office
Ongoing training and competency opportunities
Monthly payments
Per-minute rate
**Based on your location, language testing, background check and/or drug screen may be required*
Location: Uttar Pradesh, Noida, India
Purpose of the role
This role delivers the accounting for the Americas from India. It is a US-qualified seat, created to build proper US accounting capability within the Group's India finance delivery center.
In its first year the role also carries the closure accounting for the South and North American entities being wound down, Colombia, Mexico and Canada. It is therefore both a forward-looking build and a clean-up of the Americas estate.
The role is India-based and permanent in India. It reports the Americas numbers to the Head of Finance, with a dotted line to the Chief Accountant, India & Far East, who supervises the India delivery team. The reporting of the Americas results sits with Finance and is independent of any regional operating manager.
Core responsibilities
US accounting and reporting
US GAAP.
Own the US books under US GAAP, including the monthly close, the general ledger and all balance-sheet reconciliations for the US entity.
Reporting.
Prepare the US Balance Sheet, Income Statement and Cash Flow, and convert or bridge to IFRS for Group consolidation on the reporting calendar.
Consolidation input.
Deliver the Americas reporting pack to the Chief Accountant, India & Far East and the Head of Finance, with intercompany balances reconciled for Group consolidation.
One version of the truth.
Act as a reliable, independent source for the Americas numbers, cross-checking with the wider finance function and the Commercial Control Centre.
US tax and compliance
Federal and state tax.
Coordinate US federal and state tax filings, sales-and-use tax and franchise tax with the Group's US tax advisors and maintain the compliance calendar for the region.
Payroll and reporting.
Oversee US payroll processing and related filings with the external provider, reviewing before disbursement.
Audit.
Support the Group audit for the Americas, resolving auditor queries with tax advisors and banks.
Payments, AP and AR
AP and AR ledgers.
Maintain the Americas accounts payable and receivable ledgers within Finance, overseeing invoicing, collections follow-up and payment controls.
Payment creation.
Create Americas payments from the approved payment calendar and budget; Treasury arranges the funds and executes, so no one creates, approves and executes the same payment.
Requirements
Qualification.
US-qualified accountant: CPA, or a qualified accountant (CA / ACCA) with demonstrable, hands-on US GAAP and US tax experience. This is a non-negotiable requirement of the role.
Experience.
At least 6 to 8 years in accounting, including direct responsibility for US books under US GAAP, ideally within a multi-entity or multinational group. Experience of entity liquidation or closure accounting is an advantage given the year-one scope.
Technical depth.
Strong command of US GAAP, the US federal and state tax landscape, and the monthly close. Ability to bridge US GAAP to IFRS for Group consolidation. Familiarity with multi-currency accounting.
Systems.
Strong ERP and Excel skills. Odoo experience or an appetite to work through a new ERP implementation, is a distinct advantage.
Working pattern.
Comfortable delivering US accounting remotely from India, including a willingness to overlap with US business hours as needed for close and audit.
English.
Clear and professional in English, with auditors, tax advisors and banks alike.
Proactive and commercially aware
, the kind of person who brings the solution, not just the problem.
Location: Bogotá, Colombia
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Bogotá, Colombia
About Bamboo Works
Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires.
As we continue to grow, we're looking for an exceptional
Lead Generation Specialist
to fuel our growth by connecting us with the companies that need great offshore teams the most.
If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Lead Generation Specialist
, you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team.
This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close.
Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into.
Role Details
Commitment:
Part-Time/Full-Time
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
Competitive rate based on experience, consisting of base pay + high incentives
What You'll Do
Build a steady flow of qualified meetings with companies looking to hire offshore staff.
Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore.
Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts.
Qualify and warm up prospects so our sales team receives opportunities that are ready to close.
Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month.
What We're Looking For
Must-Haves
At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients).
You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to.
You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools.
You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records.
You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup.
Nice-to-Haves
Experience running qualification or discovery calls before handing prospects over to sales
Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs
Experience with cold calling or appointment-setting software
Experience with corporate markets, such as accounting
Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization
Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting
Ideal Candidate Profile
This role is ideal for someone who:
Is driven by targets and motivated by seeing the pipeline grow.
Takes ownership of results rather than waiting for leads to come to them.
Spots opportunities and buying signals that others miss.
Thrives in a fast-paced, entrepreneurial environment where you're building from scratch.
Handles rejection with resilience and keeps outreach consistent day after day.
Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates.
Balances high activity with high-quality, well-qualified opportunities.
Is data-driven, tracking every number in the funnel and using it to improve.
Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus high incentives.
Work directly with company founders
Recruitment Process
Initial Interview
Interview with the Founders
Offer & Onboarding
Location: Bogotá, Colombia
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Colombia
The Role
You'll own paid media end to end for a set of DTC and e-commerce accounts: onboarding a new client, building their accounts from scratch, and running live campaigns against revenue targets. You're the person the client speaks to about their spend. You explain what's working, what isn't, and what you're doing about it.
This is a hands-on seat, not an oversight one. You run the accounts yourself.
What You Own
Onboarding a new client
Lead the kickoff: budgets, targets (CPA/ROAS), audiences, and reporting cadence
Audit existing ad accounts, tracking setup, and creative libraries before anything goes live
Agree what good looks like in month one, three, and six
Setting up
Configure ad accounts, pixels, CAPI, and conversion tracking
Build the account structure: campaigns, ad sets, audiences, budget splits
Brief creative and feed requirements to the studio team
Running the account
Launch, monitor, and optimise daily against KPIs
Manage budget pacing and move spend where it performs
Run creative, audience, and bidding tests, then scale what works
Own the weekly and monthly client reporting and walk clients through it
Flag risks early. If a target is slipping, the client hears it from you first, with a plan
What You Need
3+ years buying paid media, hands-on, across Meta and Google (TikTok a plus)
A track record in DTC or e-commerce where you owned ROAS or CPA and can talk through specific accounts
Comfortable running client calls solo, including the difficult ones about performance
Strong on tracking and attribution: GA4, pixel, CAPI, and reading the data behind a result
Able to run several accounts at once, start to finish, and keep each one on plan
Nice to Have
Agency background running multiple clients
Feed management and Google Shopping experience
A creative testing framework you've actually used
Location: Colombia
About the role:
We’re looking for an experienced Talent Manager to join our fast-paced creative team. This person will be responsible for sourcing, vetting, and onboarding top creative talent to support high-performing ad campaigns, UGC production, design, and more. You should have a keen eye for A-players, an instinct for strong creative potential, and the communication skills to build long-lasting relationships with top-tier talent.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Proactively source and shortlist A-level creative talent (editors, designers, strategists, UGC creators, etc.)
Conduct screening calls to assess skill set, cultural fit, and communication capabilities
Build and maintain a strong talent pipeline for ongoing and future project needs
Partner closely with Creative Leadership to identify talent gaps and hiring priorities
Have briefing calls with potential talent to clearly explain project deliverables, set expectations, and align on creative goals to ensure high-quality, on-brand output that drives performance
Manage and optimize the full talent acquisition process, from outreach to onboarding
Use spreadsheets to organize and track talent pools
QC and QA of submitted content to ensure it meets brand guidelines, creative standards, and campaign objectives before final delivery
Stay updated on creative industry trends and talent standards
Ensure a seamless and professional experience for all potential candidates
Using platforms like Casting Networks, Billo, Fiverr, Upwork, and other sourcing tools to find high-quality talent.
Requirements
2+ years of experience in a Talent Manager, Creative Recruiter, or similar role
Proven success in identifying and hiring top creative talent
Comfortable and confident on calls with candidates
Excellent written and verbal communication skills
Strong organizational and time-management skills
Experience working with creative teams
Ability to assess soft skills, cultural fit, and creative potential
Familiarity with creative portfolios, reels, and case studies
Knowledge of sourcing platforms like Casting Networks, Billo, Fiverr, Upwork, etc.
Nice to have
Experience in UGC or DTC brands
Familiarity with freelance and project-based creative hiring
Connections in the creative / advertising / content creation space
Compensation:
The compensation range is $1,200-$1,800 USD a month based on the experience.
This role is a contracted role, candidates should be prepared to operate as self-employed contractors.
Additional details:
100% Remote
Work in EST business hours (Mon-Fri)
20 paid vacation days annually
Paid bank holidays
Emergency sick leave allowance
Location: Colombia
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the Role
We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do.
What You Will Do
Technical SEO and GEO
Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture.
Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines.
Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes.
Website optimization and conversion
Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages).
Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline.
Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking).
Analytics and measurement
Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue.
Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools.
Analyze data to find growth opportunities, and report findings in clear, decision-ready form.
Product and messaging input
Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy.
Work with stakeholders so website content reflects ICP needs and the product’s value propositions.
What We Are Looking For
Must have
3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion.
Strong technical SEO skills and a good understanding of how websites are built, served, and rendered.
Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast.
Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it.
Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data.
Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents).
Ability to work effectively with developers, designers, and marketers in a distributed team.
Nice to have
B2B SaaS or marketing technology background.
Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript.
SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows.
Experience with CRO and experimentation platforms.
Exposure to product marketing, positioning, or messaging.
You are
Analytical, curious, and driven by measurable outcomes.
Self-directed and comfortable owning a channel without heavy supervision.
A clear communicator across time zones.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Colombia
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Colombia
ГибридBogotá, Colombia
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Colombia; Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast; A clear communicator across time zones