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Location: Tokyo, Japan About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Senior Account Executive to join our growing team in Japan. You Will Also Be Responsible To Join our growing Japan team, in one of our most high potential regions globally. Report to our Sales Manager Build and execute a territory plan targeting Enterprise Named customers across Japan. Focus on new business sales. Selling both directly and with/through channel partners. Partner with our SDR, CSM, partner sales and marketing teams who are all based locally. Act as a strategic advisor to C-Level executives (both technical and non-technical) in your accounts. Helping them to maximise the potential of automation and integration. Requirements Qualifications / Experience / Technical Skills Minimum 8 years of direct enterprise software sales experience with the technology space. Ideally with a SaaS or PaaS vendor A proven ability to generate new business sales. An ability to communicate with senior executives in Enterprise business, up to C-level. Soft Skills / Personal Characteristics High level of comfort presenting key client issues, be the customer advocate within Workato Strong critical thinking, analytical skills with an entrepreneurial and proactive mindset Ability to effectively prioritize tasks and manage time, even under high-pressure situations Strong collaboration skills, ability to adapt to a dynamic environment with a passion for making an impact Excellent written and oral communication skills in Japanese, English is a plus but not mandatory. In order to communicate with multi-lingual stakeholders externally and internally. 職務内容 Workatoは、日本で成長を続けるチームに加わっていただけるシニアアカウントエグゼクティブのポジションを担う方を募集しています。 主な職務内容は以下の通りです: 日本各インダストリーのトップ企業などのEnterpriseマーケット顧客をターゲットとした営業戦略の構築と実行 エンタープライズセグメントにおける新規ビジネスの獲得、及び既存顧客へのストラテジックなアカウントプランの立案により継続的な成長機会の提案 直販およびチャネルパートナーとの協業による販売 SDR、CSM、パートナーセールス、マーケティングチームとの連携 担当顧客のCレベルエグゼクティブ(技術系・非技術系両方)に対する戦略的アドバイザーとして、自動化と統合の可能性を最大化するサポートを提供 Sales Managerへの直接レポート 応募要件 資格・経験・技術スキル テクノロジー領域における直販のエンタープライズソフトウェアセールスの経験が8年以上お持ちの方 / SaaSまたはPaaSベンダーでの経験があると尚良い。 新規ビジネス獲得の実績と既存顧客の成長獲得実績の経験が豊富な方 エンタープライズ企業のキーマンから経営層 / Cレベルまで、口頭および書面でのコミュニケーションできる能力長けた方 エンタープライズ企業における既存のリレーションを生かしつつ、更にグローバル企業への提案に対応した経験をお持ちの方は尚良い ソフトスキル・人物像 案件初期において全ての知識を総動員し、お客様の課題をディスカバリーする力を有すること、主要な顧客課題を提示し、Workato社内で顧客の代弁者となることに高い適性をお持ちであること 起業家精神と積極的なマインドセットを持ち、優れた論理的思考力と分析力をお持ちであること プレッシャーの高い状況下でも、効果的にタスクの優先順位付けと時間管理ができ、スピードを重視したアクションを取れること 強い協調性、変化の激しい環境への適応力、インパクトを生み出すことへの情熱をお持ちであること 社内外の多言語ステークホルダーとコミュニケーションするための、日本語における優れた文章力およびコミュニケーション能力、打ち合わせ時のお客様を導く高いファシリテーション力（英語でのコミュニケーションが可能であれば尚良い） 好奇心を有し、自社の製品知識、最新のAI技術、最新のAIトレンドなどを積極的に入手、デモなどを通じ、日頃の提案活動へ適用できること (REQ ID: 3004)

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India; Cairo, Egypt Summary We are looking for an experienced ServiceNow Cloud Migration Engineer to lead and carry out the migration of a ServiceNow platform from on-premise (self-hosted) to the cloud, preferably Google Cloud Platform (GCP). You will assess the current ServiceNow environment, plan the migration, and move the instances, data, customisations and integrations to the cloud securely, with minimal downtime and no data loss. You will work closely with platform owners, infrastructure, security and business teams through to go-live. ⚠️ Must Have: Proven hands-on experience migrating ServiceNow from on-premise (self-hosted) to the cloud . Applications without ServiceNow on-premise to cloud migration experience will not be considered. Responsibilities Assess the current on-premise ServiceNow environment, including instances, versions, customisations, scoped apps, integrations and data volumes. Plan the migration approach, timeline, cutover and rollback plans. Prepare and build the target cloud environment, preferably on GCP, including networking, security, access and connectivity. Migrate ServiceNow instances, configurations, customisations and data to the cloud. Reconfigure and test integrations, MID Servers, IntegrationHub, REST/SOAP and LDAP/SSO connections after migration. Review and fix customisations and scripts so they work in the cloud and on the target version, upgrading where needed. Run full testing (functional, integration, performance and user acceptance testing), using the Automated Test Framework (ATF) where possible. Make sure the migrated platform meets security, compliance and data residency requirements. Keep downtime to a minimum during cutover, then provide hypercare support after go-live. Create clear documentation, runbooks and handover materials for the platform and operations teams. Requirements Must: Hands-on experience migrating ServiceNow from on-premise (self-hosted) to the cloud. Bachelor’s degree in Computer Science, IT or a related field. 6+ years of ServiceNow experience (administration, development or architecture). Strong knowledge of the ServiceNow platform: instance management, upgrades, cloning, update sets, scoped applications, data import/export and the CMDB. Experience with ServiceNow integrations: MID Server, IntegrationHub, REST/SOAP APIs, LDAP/SSO. Strong ServiceNow scripting skills (JavaScript, Business Rules, Script Includes, Client Scripts). Understanding of cloud infrastructure, networking and security. Strong problem-solving, documentation and communication skills. Preferred Experience with Google Cloud Platform (GCP), especially migrating workloads to GCP. Experience with ServiceNow modules beyond the core platform: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Legal Service Delivery , including contract management Others such as ITOM, ITAM, CSM, GRC/IRM or SPM ServiceNow certifications: Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS-ITSM, CIS-HR, etc.) or Certified Technical Architect (CTA). Google Cloud certifications: Associate Cloud Engineer or Professional Cloud Architect. Experience in the Saudi or GCC market, including local data residency requirements.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consulting is Ramp's post-sales technical delivery team. When a finance org needs Ramp to work the way their business actually runs, this is the team that takes customers through that transformation, from complex accounting issues to integration errors to everything in between. The Manager, Technical Consulting, Enterpriseleads the team responsible for Ramp's largest accounts. You'll own post-sales technical implementation for this segment end to end — from technical discovery and solution design through go-live, adoption, and expansion — working shoulder-to-shoulder with our Customer Activation team, with whom you'll co-own activation milestones and time-to-value. Strategic customers arrive with multi-entity structures, legacy ERPs, in-flight finance transformations, procurement and treasury requirements, and executive sponsors who expect a named technical leader in the room. Your team is the last line of technical escalation for these accounts — there is no tier above you. This role suits an experienced leader who can hold two things at once: the operating rigor to run a delivery function at scale, and the technical credibility to sit across from a Controller or VP of Finance and design the solution live. WHAT YOU'LL DO - Lead and grow the Enterprise Technical Consulting team — coach senior and principal-level consultants, own hiring, onboarding, performance, and career architecture, and build a bench deep enough to scale with the segment - Own post-sales technical implementation for Ramp's largest accounts — accountable for solution quality, delivery timelines, and technical outcomes across the portfolio - Co-own activation milestones with Customer Activation — build a joint operating model where TC drives technical design and Activation drives adoption and enablement, with shared accountability for time-to-value and a single, coherent customer experience - Serve as the terminal escalation point for complex technical and delivery challenges — ERP integration failures, custom API work, at-risk go-lives, and commitments made pre-sales that need to be re-scoped - Define the Strategic delivery model — scoping standards, solution design review, rules of engagement with CSM/Activation, staffing and capacity models, and quality bars that hold up under enterprise scrutiny - Run the function with operational rigor — forecast capacity, balance workload across accounts, instrument the team with KPIs (time-to-value, go-live on-time rate, escalation volume, adoption and expansion attach), and use the data in coaching and planning - Partner cross-functionally at the leadership level — Customer Activation, Strategic CSM and AM, Sales, Product, Engineering, and GTM Ops — to align on roadmap, feedback loops, and segment strategy - Turn field insight into product influence — synthesize what Strategic customers actually need, champion it with Product and Engineering, and close the loop back to the field - Set precedent where none exists — make sound calls in ambiguous, high-stakes situations, document the reasoning, and teach the team to do the same WHAT YOU NEED - 5+ years in technical consulting, solutions architecture, implementation, or professional services — with substantial time on enterprise or strategic accounts - 2-3+ years managing individual contributors and owning team-level outcomes; experience managing senior or principal-level ICs strongly preferred - Proven track record owning post-sales implementation for large, complex customers — multi-entity, multi-system, executive-sponsored engagements - Deep fluency in ERP and financial systems (NetSuite, Sage Intacct, Oracle, Workday Financials, Microsoft Dynamics), APIs, SSO/HRIS integrations, and core accounting workflows (chart of accounts, subsidiaries, approval hierarchies, month-end close) - Ability to assess and guide technical solution design at enterprise complexity — and to tell the difference between a configuration problem, a product gap, and a customer process problem - Experience building the operating model between two functions — e.g. delivery and onboarding, or services and customer success — and making shared accountability actually work - Executive-grade communication — able to hold the room with a CFO or Controller, advocate for your team internally, and translate technical trade-offs into business consequences - Demonstrated judgment in ambiguity and a bias toward ownership in a fast-changing, high-growth environment NICE TO HAVE - Experience at an ERP or financial systems vendor (Workday, NetSuite/Oracle, Sage Intacct, Coupa) or in a Big 4 / systems integrator implementation practice - Background in fintech, spend management, or AP automation - Experience standing up or scaling a technical consulting / professional services function from an early stage - Experience managing managers or team leads, or building the career ladder for a technical IC track BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.  This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact. WHAT YOU WILL DO CUSTOMER SUCCESS OWNERSHIP - Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions. - Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs. - Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction. - Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn. - Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns. - Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap. - Develop and deliver customer training, enablement programs, and best practices to drive adoption. - Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics. STRATEGIC CUSTOMER GUIDANCE - Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes. - Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production. - Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes. - Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions. CROSS-FUNCTIONAL COLLABORATION - Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives. - Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value. - Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams. WHAT WE'RE LOOKING FOR - 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment. - Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention. - Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams. - Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences. - Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success. - Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential. - Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Jakarta Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.   JOB DESCRIPTION   Responsible for the proper operation and maintenance of Engine room and other machinery equipment. Experience in repairs and dry docking is required. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Effective English communication. Safety culture and mindset. Experience with multicultural working environment.     VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 4 months in Rank on the same vessel type and with 2 stroke engines. Experience in Deepwell Centrifugal Cargo pump system is mandatory. Experience in trading area USA and Australia is recommended. Greek Language Speaking is recommended     CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Jakarta Workplace: remote CSM Romania is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATION   Responsible for the proper operation and maintenance of Auxiliary Engines and other machinery equipment. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Experience on oil tankers, preferably VLCC/Suezmax/Aframax. Basic knowledge of engine room machinery and tanker systems. Good communication and leadership skills. Effective English communication. Safety culture and mindset.     VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 8 months in Rank with the same vessel type and with 2 stroke engines over 10000KW output. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 month]  Contract Benefit: Competitive salary Terms and condition as per CBA applicable Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Jakarta Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support    You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Jakarta Workplace: remote CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATION   Responsible for the proper operation and maintenance of Auxiliary Engines and other machinery equipment. Holder of valid COC (STCW Reg III/1) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Experience on oil tankers, preferably VLCC/Suezmax/Aframax. Basic knowledge of engine room machinery and tanker systems. Good communication and leadership skills. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 8 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [6 months +/- 1 month]  Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Jakarta Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for navigation safety and voyage planning, including chart corrections and publications Assists Chief Officer in cargo operations, inspections, and safety duties Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Москва Workplace: Офисный Сервисы продуктивности — комплексное решение, которое объединяет корпоративную почту, мессенджер, видеоконференции, хранилище со встроенным редактором документов «Р7-Офис». Задачи Находить и открывать: самостоятельно формировать воронку новых клиентов в сегменте SME — холодные звонки, письма, работа с базами, отраслевыми мероприятиями и входящими обращениями Квалифицировать и продавать: проводить первые встречи, демонстрации и диагностику потребностей, выходить на ЛПР, формировать ценность решения и доводить сделку до подписания договора Вести сделки в CRM: фиксировать активность и этапы, прогнозировать свою воронку, работать с возражениями и отказами без потери темпа Передавать клиента в сопровождение: обеспечивать качественную передачу подписанного клиента в команду CSM Взаимодействовать и сотрудничать: эффективно взаимодействовать с внутренними службами подразделения для обеспечения бесперебойной работы с клиентами Расти в продукте: быть экспертом по VK WorkSpace и смежным инфраструктурным решениям, чтобы говорить с ИТ-службами и бизнесом на одном языке Требования Анализ и систематизация: вести клиентскую базу в CRM, уметь работать с Excel, отслеживать результаты и вносить коррективы в стратегию Понимание российского рынка коммуникационных сервисов, инфраструктурных решений, в том числе предоставляемых по схеме SaaS Опыт продаж бизнес-приложений, комплексных проектов по информатизации Умение вести переговоры, работать с CRM-системами и анализировать данные Опыт от трёх лет в B2B-продажах, с разными источниками лидов, в том числе холодные продажи; опыт продаж SaaS-решений будет огромным преимуществом Личные качества: настойчивость, проактивность, энергичность и высокий уровень самостоятельности

Workplace: fully Role Overview The Customer Success Agent is a front-line role on the Ethena Pay support team. You'll report directly to the Customer Success Manager, and be one of the first people we hire into the function. Most of your time will be spent in the queue, answering users across Zendesk, Telegram and X — including the tricky ones where real money is delayed or stuck. The rest goes into making the queue smaller: sharper macros, better help-centre content, and clear signals to Product, Engineering, Finance, Compliance and GTM team about what's causing tickets. Support is one of the places a money product can genuinely stand out, and few competitors set a high bar. We want users to talk about how good our support is, and we want ticket volume to fall because the reasons behind it are being removed. You'll sit inside the product team and work day to day with Engineering, Finance and Compliance. As the support and payments-ops organisation grows toward follow-the-sun and multilingual coverage, there's real room to grow with it. Role Responsibilities Work the queue: handle inbound tickets across Zendesk, Telegram and X, and consistently hit our published first-response and resolution targets. Resolve money-movement issues safely: work through stuck or failed withdrawals, card and spend issues, on/off-ramp problems, refunds and KYC questions using our runbooks, four-eyes checks and audit trails. Escalate with judgement: know when a case needs the CSM, Finance, Compliance or Engineering — disputes and chargebacks, suspected fraud, sanctions hits or anything that looks like an incident — and hand it over with full context. Make every ticket count as data: tag and categorise accurately so the weekly cluster and contact-rate read is reliable. Route bugs to Product and Engineering with clear reproduction steps, user impact and evidence. Hold a high quality bar: write replies that are accurate, clear and human. Take part in response QA, act on feedback, and reach out proactively to affected users during incidents using approved comms. Shrink the queue: draft and maintain macros and help-centre articles, flag repeat contact reasons, and suggest product or self-serve fixes that would remove them. Work with our rails partners: follow up on individual cases with our card issuer, on/off-ramp, KYC and wallet partners through the escalation paths the CSM owns, and log vendor issues as they happen. Use AI well: use AI-assisted triage and drafting to move faster, and always check the output for accuracy and tone — especially where money is involved. Required Skills and Experience 2+ years in front-line support for a live consumer money product — a neobank, payments company, card programme, exchange or crypto money app — where mistakes could move, lose or delay real customer funds. Hands-on experience resolving money-movement tickets, such as failed or stuck transfers, card declines, refunds, account verification or KYC issues. Confident working in a helpdesk tool (Zendesk ideally): triage, tagging, macros and help-centre content. Excellent written English. You explain complex things simply, stay calm and empathetic with frustrated users, and get the facts right. Comfortable with crypto basics: stablecoins, self-custodial wallets, on-chain transactions and reading a block explorer. Strong judgement: you follow process where money is involved and know when to escalate rather than guess. A track record of quality, backed by numbers — CSAT, QA scores or resolution times you're proud of. Agent-native working: you already use AI tools to triage, draft replies and summarise issues, and you check the output before it reaches a user. Nice to Have Fluency in a second language — we're building toward multilingual coverage. Experience with disputes and chargebacks, fraud triage or KYC/AML operations. Experience supporting users in community channels such as Telegram, Discord or X. Experience in an early-stage support team, including writing or improving runbooks and help-centre content. Experience working in shift-based or follow-the-sun support across time zones.

Location: New York, NY Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Commercial Account Executive, you will own a focused territory of strategic target accounts and existing customers with 500-2,500 employees, with an emphasis on Fortune 1000 and high growth organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex, six-figure, multi-product, platform opportunities, and expand 1Password’s strategic footprint across an existing book of business. This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders. This is a remote, field-based opportunity. Candidates must be based in the New York City metro area or New England area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, about 30-40%. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 4+ years experience selling to Fortune 1000 organizations and high growth companies spanning 500+ employees, with 1+ year of substantial cybersecurity sales experience. - A consistent record of exceeding $1M+ annual quotas, including experience carrying quotas in the $1M-2M range and closing complex, multi-product opportunities. - Multiple years of elite sales performance and company recognition, such as President’s Club or equivalent top-performer awards. - Demonstrated success selling enterprise platforms and multi-product solutions, and not just transactional or stand-alone point products. - Clear methodology for maintaining 2.5x pipeline coverage at all times through territory tiering, account planning, outreach cadence, and cold calling efforts. - Experience selling identity, Zero Trust, cloud security, endpoint security, privileged access, developer security, or adjacent cybersecurity platforms. - Proven ability to engage IAM, IT security, DevOps, platform engineering, and engineering leaders and connect their technical priorities to an executive business case. - A record of winning net-new strategic logos and expanding existing accounts through cross-sell, upsell, and multi-year platform agreements. - Strong executive presence and the ability to communicate credibly with C-suite leaders and deeply technical audiences. - Rigorous account planning, pipeline creation, opportunity management, forecasting, and negotiation skills. Bonus points for: - You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request. - You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center. - You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable. - You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities. - You hunt daily for new opportunities and consistently hit pipeline generation targets. - You leverage AI daily to expedite your administrative work and identify strategic opportunities across your book. - You are coachable, apply feedback quickly, and continuously improve your craft. - You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement. What you can expect: Own and grow a strategic commercial territory - Develop and execute sophisticated account and territory plans for a focused portfolio of high-value prospects and customers. - Create new executive relationships with CISOs, CIOs, identity leaders, security architects, and other senior technology buyers to accelerate access and credibility. - Identify whitespace, competitive displacement opportunities, and compelling events across identity security, AI adoption, privileged access, SaaS governance, developer workflows, and device security. - Build and maintain the pipeline coverage, account engagement, and deal velocity required to consistently achieve or exceed a significant annual quota. - Cultivate relationships in the channel through innovative account mapping techniques and in-person co-selling opportunities. Sell the full platform story - Elevate conversations from an individual point-product need to a strategic Unified Access vision spanning people, AI agents, and machines. - Connect 1Password’s capabilities to measurable outcomes, including reducing credential and access risk, eliminating standing privilege, governing SaaS and shadow AI, protecting developer and machine workflows, strengthening device trust, and improving auditability. - Land with the customer’s most urgent use case, then build an executive-backed roadmap for adoption and expansion across Enterprise Password Manager, SaaS Manager, Credential Broker, Device Trust, and Privileged Access. - Translate complex identity, access, cloud, endpoint, developer, and AI-security concepts into clear business value for executive and deeply technical audiences. Lead complex, multi-stakeholder sales cycles - Orchestrate 4-6 month sales cycles involving security, IAM, IT, DevOps, platform engineering, application engineering, finance, legal, procurement, and executive sponsors. - Build consensus across large buying groups and establish clear business, technical, economic, and decision criteria. - Lead executive presentations, discovery sessions, workshops, business-value assessments, commercial negotiations, and close plans. - Create and maintain mutual action plans and apply MEDDPPICC or a comparable enterprise qualification methodology with discipline. - Structure and negotiate complex, multi-year, multi-product agreements, org-wide solutions with material ARR and platform expansion potential. Expand strategic customer relationships - Build broad, durable relationships throughout customer organizations rather than relying on a single champion. - Uncover business and security priorities beyond the initial use case and turn them into platform expansion opportunities. - Partner with Customer Success, Solutions Engineering, product specialists, and services teams to create adoption and expansion plans tied to measurable outcomes. Operate as one team - Collaborate closely with BDR, Solutions Engineering, Channels, Alliances, Customer Success, Onboarding, Product, Marketing, Legal, and Deal Desk. - Co-sell with strategic partners, cloud alliances, channel teams, and systems integrators where they can expand reach or accelerate a decision. - Represent 1Password at executive briefings, customer meetings, trade shows, and industry events. - Maintain accurate opportunity data, next steps, forecasts, and account plans in Salesforce. - Use AI and modern selling tools thoughtfully to improve research, preparation, coaching, and execution while creating more time for customer engagement. How you work: - Knowledge of identity and access management, privileged access management, credential security, machine identities, agentic AI security, SaaS governance, device trust, or secrets management. - Experience competing and winning against major enterprise identity and cybersecurity platform providers. - Proficiency with MEDDPPICC, Salesforce, Slack, Zoom, LinkedIn Sales Navigator, Outreach, and AI-enabled sales tools. - Demonstrated ownership of full cycle sales from initial cold outbound to close to expansion. - Experience developing opportunities through channel partners, cloud alliances, systems integrators, or technology partners. USA-based roles only: The annual base salary for this role is between $82,000 USD and $115,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Ottawa WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of government and defence organizations. You will be the trusted advisor and strategic partner for Canadian federal departments, provincial agencies, Crown corporations, defence organizations, and healthcare systems as they navigate the complex journey of AI adoption. You'll guide organizations through the implementation of frontier AI in secure, highly regulated environments—ensuring solutions deliver a measurable impact while meeting stringent security, privacy, compliance, and ethical requirements. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the voice of the customer internally and the face of Cohere externally for our most sensitive and high-impact government engagements. You'll have the unique opportunity to shape how Canada's most important institutions leverage AI to serve the public good. Location: Ottawa (proximity to government customers) Security Clearance: Active Top Secret clearance is mandatory for this role WHAT YOU'LL DO Strategic Customer Partnership: - Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions - Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives - Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints - Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction - Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes AI Adoption & Implementation Leadership: - Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling - Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments - Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures - Create and execute change management strategies to drive user adoption and value realization across diverse government workforces - Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value - Drive contract renewals and account growth by consistently delivering value and building trusted relationships Compliance & Risk Management: - Ensure all implementations meet Canadian government security protocols, including PBMM standards, security assessments, and authority-to-operate requirements - Navigate privacy and compliance requirements: Privacy Act, PIPEDA, PHIPA, Access to Information Act, Official Languages Act, accessibility standards - Lead or support Algorithmic Impact Assessments and responsible AI governance processes as required by Treasury Board directives - Develop risk mitigation strategies for AI deployments in high-security, mission-critical, and citizen-facing contexts - Coordinate with customer security teams, privacy officers, legal counsel, and compliance functions Customer Advocacy & Product Influence: - Serve as the voice of public sector and defence customers within Cohere, advocating for features and capabilities that address government-specific needs - Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, bilingualism, and ethical AI - Contribute to the development of public sector-specific offerings, implementation playbooks, documentation, and best practices - Share customer insights to inform Cohere's public sector go-to-market strategy and positioning - Represent Cohere at government forums, working groups, roundtables, and industry events Cross-Functional Collaboration: - Partner with Sales to support expansion opportunities, renewals, and new customer acquisition - Coordinate with Solutions Architects and Forward Deployed Engineers on technical implementation and optimization - Work with Legal, Security, and Compliance teams to navigate complex procurement, contracting, and regulatory requirements - Collaborate with Marketing on thought leadership content, case studies, and public sector community building YOU MAY BE A GOOD FIT IF: Required Experience: - 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts - At least 3-5 years working directly with the Canadian government, defence, or healthcare organizations in a technology, digital transformation, or consulting capacity - Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines - Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments - Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions - Active Top Secret security clearance (mandatory) Customer Success & Account Management Excellence: - Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts - Experience developing and executing customer success strategies, QBRs, and executive engagement programs - Track record of identifying and closing expansion opportunities within existing accounts - Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement - Experience navigating organizational politics and building coalitions across siloed government departments Public Sector & Defence Acumen: - Comprehensive knowledge of the Canadian public sector ecosystem: federal departments, provincial ministries, Crown corporations, defence, intelligence, critical infrastructure, and healthcare - Deep familiarity with government digital strategies, service delivery transformation, and citizen-centric design principles - Understanding of public sector budget cycles, Treasury Board processes, government procurement frameworks, and contract vehicles - Knowledge of relevant legislation and frameworks: Privacy Act, PIPEDA, PHIPA, Directive on Automated Decision-Making, Algorithmic Impact Assessments, accessibility requirements - Experience with government cloud strategies and security frameworks: GC Cloud, PBMM, Protected environments, CCCS guidelines - Proven ability to work with classified information and operate effectively in secure, compartmented environments Nice to Have: - Bilingual (English/French) proficiency—a strong asset for working across the federal government - 3+ years specifically managing GenAI, LLM, or conversational AI implementations - Experience with specific Canadian public sector digital transformation initiatives: Canada.ca http://Canada.ca modernization, healthcare AI projects, Canadian Digital Service programs, or provincial digital government initiatives - Direct experience working with Canadian defence, intelligence, public safety, or national security organizations - Professional certifications: CSM, PMP, ITIL, or Canadian government-specific security training - Experience with government collaboration platforms: GCdocs, GCworkspace, Protected collaboration tools - Background in management consulting, systems integration, or digital transformation consulting for public sector clients - Experience with any modern programming language (C++, C#, JavaScript, Python, etc.) WHAT MAKES THIS ROLE UNIQUE This is a rare opportunity to shape how Canada's most important institutions leverage AI to serve the public good. You'll work with organizations responsible for national security, healthcare delivery, social services, and democratic institutions—helping them navigate the profound opportunities and responsibilities that come with deploying frontier AI technology. You'll need to balance competing demands: innovation velocity with government due diligence, technical possibilities with policy constraints, commercial success with public sector values, and breakthrough capabilities with ethical considerations. It requires patience, strategic thinking, in-depth sector knowledge, security awareness, and a genuine passion for achieving public service outcomes. If you're energized by complex challenges, have deep public sector expertise, understand the gravity of working with classified systems, and want to have an outsized impact on Canada's digital future while working with cutting-edge AI technology, this role is for you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States; San Francisco, CA Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Commercial Account Executive (SF/Bay Area), you’ll help organizations with 500–2,500 employees strengthen how they secure access across people, applications, devices, artificial intelligence (AI) agents, and machines. You’ll join the Commercial Sales team to build executive relationships, guide complex platform sales, and help customers adopt a broader identity-security strategy—advancing 1Password’s mission to unleash productivity without compromising security. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a remote, field-based role for someone based in San Francisco or the Bay Area, California. That means you are expected to be regularly engaged in customer-facing activities, including in-person meetings, events, and other travel as required to effectively support your territory. Your primary work location will be your home office, but your role requires a lot of mobility and flexibility. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.   What we're looking for: - Experience selling to large organizations and high-growth companies, including customers with 500 or more employees. - A strong track record of exceeding significant annual sales quotas and closing complex, multi-product opportunities. - Experience selling enterprise platforms, cybersecurity solutions, or adjacent technologies such as identity and access management (IAM), privileged access, cloud security, endpoint security, developer security, or credential security. - The ability to build trusted relationships with Chief Information Security Officers (CISOs), Chief Information Officers (CIOs), senior security and information technology leaders, IAM teams, security architects, and other executive stakeholders. - A record of winning new strategic customers and expanding existing accounts through cross-sell, upsell, and multi-year agreements. - Strong executive communication, discovery, account planning, pipeline management, forecasting, negotiation, and opportunity-management skills. - A collaborative, curious, and accountable approach, with the ability to connect technical priorities to clear business outcomes and continuously improve through feedback. What you can expect: - Develop and execute account and territory plans across a focused portfolio of customers and prospects. - Create executive relationships and identify opportunities across identity security, artificial intelligence, privileged access, Software as a Service (SaaS) governance, developer workflows, and device security. - Lead customer conversations from an urgent access or credential challenge toward a broader 1Password Unified Access strategy spanning people, AI agents, and machines. - Orchestrate complex sales cycles involving security, IAM, information technology, DevOps, platform engineering, finance, legal, procurement, and executive sponsors. - Lead discovery sessions, workshops, executive presentations, business-value discussions, commercial negotiations, and close plans. - Partner internally with Business Development Representatives, Solutions Engineering, Channels, Alliances, Customer Success, Product, Marketing, Legal, and Deal Desk to create strong customer outcomes. - Represent 1Password in customer meetings, executive briefings, trade shows, and industry events while maintaining accurate opportunity data, forecasts, and account plans in Salesforce. USA-based roles only: The annual base salary for this role is between $96,000 USD and $139,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Europe Workplace: remote Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch. Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins. We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts. The role Belkins is launching Intake (a new pod that owns every new client's first three months): onboarding, campaign launch, first booked meetings, and the handoff to a long-term account team.  You'll lead the pod and be accountable for one outcome: new clients who see results and stay. This isn't a role with a comfortable book of long-term accounts. Every client is new, most are demanding, and results are expected from week one. The pace is high and there's no rigid playbook yet.  If that sounds energizing rather than exhausting, we'd like to talk. What you'll own Every new client from kickoff to month 3. That covers onboarding, launch, first results and a clean handoff. A team of Account Strategists and SDRs. You'll assign accounts, coach the team, and hire or replace people quickly when someone isn't delivering. The campaigns themselves. When a campaign isn't booking meetings, you open it, find the cause (list, copy, targeting or SDR) and fix it yourself . The hard conversations. You'll join escalation calls with US clients, reset expectations and step in on at-risk accounts. The numbers. These include trial-to-long-term conversion, appointments against plan, time to first appointment and onboarding time. The function itself. Intake is new. Once you've seen it in action, we expect you to tell us what doesn't work and rebuild it. What success looks like Month 1: You learn the clients and processes alongside our Head of Delivery, take over pod operations and join live onboardings. Month 3: You fully own the pod and its metrics, and you've made your first team decisions. Month 6: You run Intake on your own and have launched improvements to onboarding, handoff or hiring. You'll fit if you Started hands-on (SDR/BDR, AE, CSM or AM) and went on to lead that function. You've done the work and you've managed it. Know at least one outbound channel from the inside: cold email, calling or LinkedIn. Have managed a client-facing team, including hiring and letting people go. Speak advanced English (C1) and stay confident on difficult calls with US clients. Move fast. You get going in days, not weeks, and make people decisions without dragging them out. Bonus points Experience in an outbound or lead-gen agency, SDR outsourcing, or another client-services business of 50–200 people Experience with US clients You've built or rebuilt an onboarding, CS or delivery process You use AI tools in your daily work Why join You'll build a brand-new function that leadership sees as a priority. You'll have real ownership: your decisions shape how Belkins onboards every client. The role grows as Intake grows, in scope, team size and budget. Hiring process Intro call with our recruiter (30 min) Case review and discussion with our Managing Director - Alex : we share real materials in advance and talk them through together Final interview with CEO If you’re ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you. At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused. Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.

Location: Dubai, United Arab Emirates Müller’s Solutions is hiring an experienced ServiceNow Technical Consultant to join our team in Dubai. You’ll design, build and support ServiceNow solutions for enterprise clients across the region. Key Responsibilities Configure and customise ServiceNow modules (ITSM, ITOM, HRSD, CSM or others, depending on the project) Develop server-side and client-side scripts: Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions Build and maintain workflows and Flow Designer flows, and Service Catalog items and record producers Develop and support integrations using REST/SOAP APIs, IntegrationHub, MID Server and import sets Build reports and dashboards (Performance Analytics is a plus) Take part in requirements workshops and turn business needs into technical designs Support upgrades, cloning, update set management and platform health checks Write technical documentation and provide L2/L3 support Requirements Requirements 4+ years of hands-on ServiceNow development and configuration experience Strong JavaScript, Glide API and ServiceNow scripting skills Experience across at least one major module (ITSM preferred) Solid understanding of ServiceNow data model, ACLs and security Integration experience (REST/SOAP, MID Server) Bachelor’s degree in Computer Science, IT or a related field Good communication skills in English; Arabic is a plus Preferred Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS), any module

Location: Lisbon Workplace: onsite About Spin.AI Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications. SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more here . Position Summary: We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations. This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base. This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams. What You Will Do: Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs. Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment. Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts. Guide new customers through onboarding, setup, and best-practice configuration. Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution. Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues. Write and maintain knowledge base articles, FAQs, and internal tech notes. Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering. Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations. Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support. What You Bring: 4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish. Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams). Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention. Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically. Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences. Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome. Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting. Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support. Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal. Nice to Have: Experience with Salesforce, Slack, or Jira. Background in cybersecurity, data protection, backup/recovery, or DLP. Certifications such as Google Workspace Administrator or Microsoft 365 Administrator. Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman). Experience with Jira Service Management, Planhat, or similar support and CS tools. Additional European languages (e.g., German, French, Spanish, Italian). Experience supporting MSPs or channel partners Room to Grow: We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into: Customer Success Manager (CSM): own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions. Solutions Engineer (SE): partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs. Your deep product knowledge and customer experience from support give you a strong foundation for either path. Benefits: A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills. Competitive base salary + bonuses. Office in Lisbon, Portugal, with remote work on weekends. Medical insurance. Clear career growth paths into Customer Success or Solutions Engineering. Conferences, training, certifications, and other professional development opportunities. Team-building events. Employee Wellness Program Unlimited PTO Why Spin.AI? Inc. 5000 list for 2026! 🚀 Overall Ranking: #3,309 Industry Ranking: #107 Metro Ranking: #114 State Ranking: #463 Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Growth opportunities and performance-based rewards.