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Location: Kigali, Rwanda; Gisenyi, Rwanda You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Libreville, Gabon; Port-Gentil, Gabon You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Addis Ababa, Ethiopia; Dire Dawa, Ethiopia You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Brazzaville, Congo; Pointe-Noire, Congo You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Bangui, Central African Republic; Bimbo, Central African Republic You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Panama You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised. Benefits Remote role with the flexibility to decide your business hours Great opportunity to supplement your current job or private practice

Location: Cairo, Egypt You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Oman You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Singapore You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Saudi Arabia You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: China You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized

Location: Bangladesh This is a part-time, remote, freelance role with the flexibility to decide your business hours. Candidate does not have to based in any specific location as the role is remote. This role is a great opportunity to supplement your current job or private practice. You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. We're seeking to partner with ICF Coaches, Clinical Psychologists, and Counselors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching Provide mental health coaching for Intellects clients Support the EAP of the company by providing 1-on-1 telehealth coaching on the application Focus on sub-clinical cases such stress, procrastination, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform Requirements Has a Master / Postgraduate Diploma training in Counselling / Clinical Psychology or ICF Accreditions Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.) Candidate must have at least 300 clinical or coaching hours Candidate can fluently speak English (proficiency in other languages is a plus) Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus

Location: South Korea You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Ho Chi Minh City, Vietnam You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Facilitate engaging group wellness sessions on relevant topics such as stress management, resilience, work-life balance, mindfulness, healthy workplace habits, and emotional well-being. Encourage participation, provide practical strategies, and create a safe and supportive environment for group discussion. Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized

Location: Mexico You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized.

Location: Thailand You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract. We are seeking a Community Support Specialist who will be focused on making MLB The Show the best place it can be for the players. This specialist will work on the Community Experience teams to make sure that any issues that may arise to our players are resolved. Responsibilities: Directly interact and support players daily via support channels. Maintain in-depth knowledge of MLB The Show, including gameplay mechanics. Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience. Moderating community channels when the time is needed. Keeping a keen eye on player reported issues and routing those issues to the correct internal teams for resolution. Identify and investigate cheating, exploits, and unfair play trends. Recognize cheating behaviors and emerging exploit patterns. Analyze player activity to detect cheating and abuse. Investigate exploits and help protect game integrity. Track cheating methods to support safer gameplay. Assist in maintaining tools to help solve player reported issues. Represent the players best interests to the internal development team. Assist in identifying bugs and assisting in testing when the time is needed. Required: Strong interpersonal, verbal, and written communication skills A strong sense of empathy and understanding Ability to keep a positive mindset when talking with players Strong problem solving and troubleshooting skills Strong ability to work in a communicative team environment Superior organization skills A passion for video games and video game communities Desirable : A passion for Baseball and MLBTS Experience with ZenDesk or similar customer support tools Bi-lingual (Spanish) At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $39.33 — $59.04 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an experienced People Programs Manager to join our Performance & Talent Programs team. This role will own the design and end-to-end execution of some of Anthropic's performance and talent programs producing the year-round performance signal that feeds our talent intelligence layer and upholds our performance bar as we scale. This is a senior individual contributor role reporting to the Head of Performance & Talent Programs, and a great fit for a true builder who has both seen performance management excellence at scale and is excited to roll up their sleeves in a rapidly scaling, high-ambiguity environment. You will also work closely with our internal products team, helping guide product decisions as we build and design the architecture that supports performance. Key responsibilities Own end-to-end execution of some of Anthropic's cyclical performance and talent programs (performance pulses, promotions, review cycles, talent reviews, succession planning, etc) and the continuous feedback practices between them Ensure these programs scale durably and uphold Anthropic's performance bar and talent density as the company grows Design programs to produce useful performance signal year-round and feed it into the talent intelligence layer to inform talent planning decisions Partner cross-functionally with People Services on cycle execution, People Analytics on connecting performance data to broader people data and insights, and People Products and engineering on program tooling Act as the product partner for our internal tools team: bring the needs of managers, employees, and People Partners to the table, help decide what to build and in what order, and shape the architecture so our performance systems connect cleanly and scale Iterate on program frameworks (calibration, rating constructs, feedback formats, promotion criteria) based on data, manager feedback, and Anthropic's evolving needs Lead program redesigns and change management, including stakeholder alignment, rollout planning, and communications Develop and deliver enablement that helps managers and People Partners run each cycle confidently and consistently Minimum qualifications Systems thinker who treats programs as performance drivers, caring as much about data quality and downstream usefulness as about cycles landing on time Demonstrated experience shaping performance tooling (Workday, Lattice, CultureAmp, or homegrown), including time working with an internal tools or engineering team to guide product decisions, and partnering with People Analytics, with comfort getting into the data yourself Experience building manager enablement that changes behavior, and supporting leaders through performance, promotion, and talent conversations Strong program management skills and operational rigor, with a track record of running complex multi-month cycles and keeping dozens of stakeholders in sync Exceptional communicator, particularly in writing, who thrives in ambiguity and evolving scope Preferred qualifications 7+ years of experience designing, running, and owning performance management, talent review, or promotion programs, preferably through periods of rapid headcount growth Experience helping define requirements, priorities, and system design for internal people tools, from early idea through adoption The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $240,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.