Responsibilities: Design and develop comprehensive economic models for in-game economies, including currency, resources, and progression systems. Analyze and iterate on economic models to ensure balanced and engaging gameplay.
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This is a senior-level QA Automation position with a strong focus on test strategy, automation framework development, performance testing, CI/CD integration, and modernization of complex enterprise applications. You will work on improving test coverage, reliability, performance, and engineering quality across legacy and modernized software components.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Compliance Engineer at Figma, you will play a critical role in designing, implementing, and testing security controls across multiple compliance frameworks, including FedRAMP, SOC 2, ISO 27001, and NIST. You will collaborate closely with security, infrastructure, and product engineering teams to translate regulatory requirements into effective technical controls, evaluate control effectiveness, and identify opportunities to improve security and compliance processes. You will also help advance Figma’s compliance engineering capabilities by leveraging automation, machine-readable control definitions (JSON), APIs, and AI-assisted development tools to streamline control testing, evidence collection, and continuous monitoring. This role combines deep security compliance expertise with technical problem-solving to build scalable, repeatable, and effective compliance practices.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Develop and verify technical security controls that satisfy multiple compliance frameworks
Collaborate with security, infrastructure, and product engineering teams to translate compliance requirements into effective technical controls
Design and execute control testing procedures to assess control performance, surface gaps, and verify that remediation is complete
Establish repeatable control assessments and continuous monitoring processes to evaluate compliance effectiveness
Translate security requirements into structured, machine-readable JSON definitions to support control management, testing, and automation
Build and maintain API integrations and automated workflows to streamline evidence collection, control validation, and compliance processes
Identify opportunities to improve control effectiveness, reduce manual effort, and scale compliance operations across multiple frameworks
We’d love to hear from you if you have:
5+ years of hands-on experience in security compliance, security assurance, IT audit, or compliance engineering
Experience with security compliance frameworks, including FedRAMP, SOC 2, ISO 27001, and NIST 800-53, designing, implementing, and testing technical security controls in SaaS or cloud environments
Experience testing security controls for design and operating performance, including surfacing gaps and confirming fixes
Understanding of cloud security concepts, including identity and access management, vulnerability management, logging, and security configurations
Experience working with engineering teams to implement compliance requirements as technical solutions
Experience with JSON, REST APIs, and automation, applied to compliance engineering challenges
While it’s not required, it’s an added plus if you also have:
Experience developing JSON-based control definitions, JSON Schema, or machine-readable compliance documentation, and REST API integrations and custom automation workflows
Familiarity with Open Security Controls Assessment Language (OSCAL)
Proficiency in Python or similar scripting languages for compliance automation, including experience with compliance automation platforms and automated evidence collection
Experience using Git, version control, and collaborative development workflows
Hands-on experience with cloud security technologies, particularly AWS
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary
We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews.
What you’ll own
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland.
People Leadership:
Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Engage senior stakeholders from other teams, present in top management quarterly business reviews, and work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
Country Projects:
Drive country-level projects such as compliance and exclusivities, and the growth of new products (ads, promos, drive).
Who you are (requirements)
Must-have
3-4 years of solid experience leading teams and in account management, able to guide daily work and advise the team.
Based 100% in Warsaw, working on the ground with the team.
Ability to bring structure to a team while improving retention, revenue growth and account metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Willingness to travel occasionally by train to other cities in Poland.
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs
Gross value growth or revenue
Penetration and revenue of new products (ads, promos, drive)
Team satisfaction and motivation
Country projects such as compliance and exclusivities
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
20 570 zł
—
25 712 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
We are looking for a Software Development AI Technical Expert to serve as the department’s designated AI specialist and lead the responsible evaluation, adoption and practical application of AI across Software Development and Software Quality Assurance.
The role will research emerging AI technologies, support experimentation and pilot projects, and translate successful solutions into practical tools, standards and development practices. You will provide technical guidance on AI-enabled development, code quality, security, AI advocacy, capability building and impact measurement.
You will work closely with Software Development and Software Quality Assurance teams to develop practical, responsible and measurable AI-native ways of working that improve productivity, quality, security and innovation.
The main responsibilities of the position include:
Act as the subject-matter specialist for AI-enabled Software Development and Software Quality Assurance, maintaining current knowledge of large language models, AI development tools, AI agents and emerging technologies.
Research and benchmark AI applications, tools, vendors and industry practices, assessing their relevance, maturity, limitations, security and potential value to the organisation.
Provide expert advice on the practical and technical application of AI across the Software Development Lifecycle, from requirements and design through coding, testing, deployment and monitoring.
Explore, prototype and evaluate AI capabilities and use cases, defining clear objectives, success criteria, evaluation methods and recommendations.
Contribute to AI pilots from concept through implementation and evaluation, identifying lessons learned, adoption requirements and opportunities for scaling successful solutions.
Support the transition of approved AI tools and practices into Software Development and Software Quality Assurance, including AI code assistants, automated code review, AI-supported testing and intelligent CI/CD practices.
Develop guidance, standards and best practices for the responsible use of AI and AI-generated code, covering quality assurance, security, data protection, intellectual property, maintainability and human oversight.
Establish and monitor measures of AI effectiveness and impact, including output quality, reliability, usability, developer experience, cycle time, defect rates, deployment frequency, test coverage and rework.
Assess the AI maturity of Software Development and Software Quality Assurance teams and recommend practical actions to improve organisational capability.
Support cultural change, knowledge-sharing and upskilling through playbooks, prompt libraries, FAQs, onboarding materials, reusable templates, case studies and communities of practice.
Collaborate with stakeholders across IT, the Group and other departments to identify and assess AI opportunities aligned with business priorities, roadmaps and projects.
Collaborate with AI representatives across the Group to share knowledge and support a coordinated approach to AI adoption.
Maintain relationships with vendors, research communities and industry peers, bringing relevant developments and insights back to the organisation.
Represent the Group, when requested, at conferences, external events and industry forums, contributing to presentations, demonstrations, articles and other technology-related activities.
Main requirements:
BSc/MSc in Computer Science, Data Science, Engineering or a related field, or equivalent practical experience.
At least 7 years of experience in IT engineering roles, including experience in a managerial or leadership role within a Software Development team.
Solid working knowledge of the modern AI landscape, including Large Language Models, AI agents, automation platforms, prompt engineering techniques and practical business applications.
Demonstrated experience modernising or transforming software development lifecycles through AI tooling and automation.
Deep understanding of modern SDLC practices, including CI/CD, DevOps and platform engineering, combined with hands-on experience with AI-powered development tools.
Strong Machine Learning and AI background, with hands-on experience building, prototyping or deploying AI solutions.
Experience contributing to governance frameworks covering quality assurance, security review or intellectual property considerations for AI-generated outputs.
Solid understanding of IT engineering metrics and data-driven measurement of development performance.
Exposure to AI or IT engineering maturity models and experience assessing team capabilities against defined frameworks.
Experience evaluating technology vendors and AI tooling through trials, benchmarking and recommendations.
Experience presenting to and working directly with senior or C-level stakeholders.
Public speaking or conference presentation experience in AI or technology, with the ability to inspire technical and non-technical audiences.
Innovative and curious mindset, with the ability to explore emerging technologies, challenge unsupported claims and identify practical applications.
Proficiency in written and spoken English.
Ability to work independently and collaboratively in fast-paced environments.
Strong analytical and problem-solving skills.
Strong organisational skills, with the ability to manage multiple initiatives and priorities.
Willingness and ability to continuously learn and upskill.
The following will be considered an advantage:
Experience in fintech, trading or financial services.
Experience working with or within an innovation lab or applied research environment.
Experience with AI or IT engineering maturity frameworks.
Experience representing an organisation at external technology events and industry forums.
Benefit from:
Attractive remuneration package
Intellectually stimulating work environment
Continuous personal development and international training opportunities
Attractive relocation package and support for a smooth relocation for you and your family
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
Задачи: Разработка и поддержка автотестов для web-приложений на Java, Selenium/Selenide и REST Assured. Анализ функциональных и нефункциональных требований, разработка тест-кейсов.
Un(e) Développeur(-euse) Expérience IA est responsable du cycle de vie complet des parcours que nos clients vivent avec l'agent IA d'Upgrade par clavardage, par téléphone et par courriel : création, optimisation, gestion des cas particuliers et augmentation du taux de résolution autonome. Création de parcours :
Location: Philippines
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Health Systems Advisor will provide strategic and technical assistance to the Department of Health (DOH) in the development and implementation of the One Hospital Command as a regional patient navigation and referral system connecting primary care with appropriate diagnostic, hospital, and specialty services across public and private providers.
The Advisor will support DOH in developing a common operating model that can respond to regional differences in health facilities, geography, workforce, financing, and service capacity. The position will support both urgent and planned referrals and strengthen coordination across levels of care to help ensure that patients are appropriately accepted, referred, provided needed services, and linked back to the originating provider for continued care.
The Advisor will also support the application of strengthened referral and patient navigation systems to priority public health needs, including tuberculosis (TB), particularly where improved linkages between primary care, diagnostic services, treatment facilities, hospitals, and specialty services can strengthen continuity of care.
The Advisor will provide technical expertise to design the regional care and referral model, establish necessary operating processes and agreements, assess financing pathways, develop options for a professionally managed command center, identify opportunities to activate priority facility capacity, and support pilot implementation.
The Advisor will work closely with the designated DOH Hospital Cluster lead, Centers for Health Development (CHDs), DOH hospitals, Local Government Units (LGUs), PhilHealth, participating private providers, and other relevant stakeholders. The position will provide technical advice and implementation support. Final decisions on policy, financing, staffing, procurement, contracting, and facility operations shall remain with the appropriate authorized government and institutional officials.
The Advisor will support the DOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
The Senior Health Systems Advisor will support the conceptualization, operationalization, and pilot implementation of One Hospital Command as a regional referral and patient navigation system.
Key responsibilities include:
Assess existing referral pathways, patient navigation arrangements, service capacity, demand, and gaps across proposed pilot regions.
Develop a regional care and referral model defining roles, referral pathways, acceptance and escalation processes, feedback mechanisms, transfer arrangements, and back-referral processes across public and private providers.
Support the development of regional network maps, service directories, referral criteria, standard operating procedures, and agreements with participating providers.
Support the application of strengthened referral and patient navigation systems to priority health programs, including TB, to improve linkages across appropriate levels of care.
Assess financing pathways and barriers affecting completion of referrals, including applicable PhilHealth benefits, LGU and other lawful financing arrangements, and costs associated with transport, diagnostics, medicines, and professional services.
Develop and assess options for the One Hospital Command operating model, including in-house, outsourced, and hybrid arrangements for appropriate command center and coordination functions.
Identify opportunities to activate priority facility and service capacity through targeted investments, shared services, private provider participation, management or service contracts, or public-private partnership options.
Support selection, preparation, implementation, and monitoring of pilot regions and patient referral pathways.
Develop recommendations and a phased approach for expansion of the model based on pilot implementation, lessons learned, costs, readiness requirements, and financing and staffing implications.
SPECIFIC RESPONSIBILITIES:
Regional Care and Referral Model
Map existing referral pathways, demand, service gaps, patient travel patterns, provider capabilities, and patient navigation arrangements in proposed pilot regions.
Differentiate appropriate pathways for cases suitable for primary care, direct specialty consultation, diagnostic referral, hospital admission, emergency transfer, and return to primary care.
Define the roles of referring providers, receiving facilities, regional command centers, CHDs, DOH hospitals, LGU health systems, PhilHealth, and the national coordination function.
Establish proposed acceptance, escalation, feedback, transfer, and back-referral rules, including pathways across public and private facilities and regional boundaries, where needed.
Develop regional network maps, service directories, referral criteria, standard operating procedures, and proposed agreements with participating providers, using existing networks and platforms where feasible.
Ensure that the design of regional referral pathways considers priority public health programs, including TB, where relevant to diagnostic, treatment, hospital, and specialty care referrals.
Network Financing
Map applicable PhilHealth benefits, provider contracting and payment arrangements, approved Special Health Fund uses where available, and other lawful financing sources for priority patient pathways.
Identify financing gaps that could prevent referrals from being accepted or completed, including costs related to transport, diagnostics, medicines, and professional services.
Develop practical financing and agreement options with PhilHealth, LGUs, health boards, and participating facilities.
Clarify proposed payment responsibilities, contracting or disbursement arrangements, required approvals, and approaches for tracking cases and payments, subject to applicable laws, regulations, and approval of the responsible authorities.
Command Center Operating Model
Define the proposed operating model for a regional patient navigation and referral center, including hours of operation, clinical triage and escalation, nonclinical call handling, case ownership, quality assurance, workforce requirements, supervision, training, data protection, and continuity arrangements.
Define interfaces between the command center, health facilities, patient navigation mechanisms, and emergency response systems.
Compare in-house, outsourced, and hybrid models for appropriate call center and coordination functions.
Develop recommendations including cost estimates, performance standards, clinical governance safeguards, data and system requirements, and draft specifications or terms for proposed service arrangements.
Define a minimum information set and reporting process covering bed availability, operating service capacity, specialists and other personnel, equipment, diagnostics, critical supplies, and service interruptions.
Link current capacity gaps with approved facility development plans and milestones to support appropriate assignment and monitoring of actions.
Priority Facility Capacity
Identify facilities and services that could be made functional through targeted investments, shared services, private provider participation, management or service contracts, or public-private partnership options.
Assess demand, readiness, staffing, operating costs, financing requirements, procurement routes, and time to service for identified priority opportunities.
Develop a shortlist of potential investable or contractable opportunities and prepare decision briefs for DOH and relevant LGUs.
Distinguish immediate operational improvements from projects requiring formal feasibility studies, procurement processes, or PPP approval.
Coordinate with relevant technical, finance, legal, and procurement offices in developing recommendations.
Pilot Implementation, Monitoring, and Scale-up
Support DOH in selecting pilot regions and referral pathways based on readiness, regional variation, and potential for learning.
Support participating offices in establishing agreed workflows, preparing staff, developing baseline information, and launching pilot implementation.
Facilitate regular case reviews and support rapid identification and correction of failed referral handoffs.
Monitor referral completion, time to acceptance and service, failed and repeated referrals, patient follow-up, capacity data completeness, financing barriers, and service gaps.
Track both operating performance and progress of actions intended to activate missing facility and service capacity.
Document implementation lessons, costs, decisions required, and minimum readiness conditions for expansion.
Develop a phased plan for extension to additional regions, including accountable offices, financing and staffing implications, and national-level support requirements.
KEY OUTPUTS:
The Senior Health Systems Advisor will provide the following key outputs:
Inception Report and Work Plan
: Work plan, proposed pilot selection criteria, stakeholder mapping, baseline framework, and data requirements.
Regional Diagnosis and Proposed Referral Model
: Assessment of existing pathways, regional network maps, institutional roles, identified capacity gaps, and proposed initial pilot regions.
Pilot Operating Package
: Standard operating procedures, service directory, case and escalation rules, minimum information set, proposed network agreements, and financing pathways.
Command Center and Facility Activation Options
: Assessment of in-house, outsourced, and hybrid command center options, costed recommendations, draft service specifications, and prioritized private-sector or public-private partnership opportunities.
Pilot Launch and Implementation Reports
: Documentation of agreed workflows implemented in selected regions, regular performance reviews, action logs, identified implementation issues, and corrective actions.
Final Report and National Scale-Up Plan
: Assessment of pilot results against baseline, unresolved policy and financing issues, handover package, and phased national scale-up plan.
REPORTING:
The Program Coordinator will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the adviser will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the Contracting Officer’s Representative (COR).
Qualifications
Graduate degree or equivalent advanced training in public health, health systems, health service delivery, health administration, health financing, health economics, or another relevant field.
At least seven (7) years of progressively responsible professional experience in health systems, health service delivery, referral systems, hospital or specialty service integration, health financing, or a related field.
Demonstrated experience in designing, implementing, or strengthening patient referral networks, patient navigation systems, hospital networks, or integrated health service delivery models.
Demonstrated experience coordinating complex, multi-institutional projects involving government agencies, health facilities, local governments, health financing institutions, and/or private-sector providers.
Ability to develop operational models, standard operating procedures, referral pathways, implementation plans, and related technical guidance.
Demonstrated ability to analyze health financing, contracting, and service delivery arrangements and translate findings into practical recommendations.
Strong analytical, organizational, planning, facilitation, and problem-solving skills.
Excellent written and oral communication skills in English and Filipino.
Ability to prepare technical reports, decision briefs, executive presentations, implementation documentation, and other management-level products.
Ability and willingness to conduct field visits and work with regional and local counterparts in DOH-approved pilot areas.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
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• Коммерческий опыт в области автоматизированного тестирования от 3-х лет. • Уверенные знания java core, TestContainers, rest assured, selenium/selenide/playwright.
• Разработка и поддержка автотестов для web-приложений с использованием Java, Selenium/Selenide, Rest Assured; • Анализ функциональных и нефункциональных требований для разработки тест-кейсов;
Задачи:
— Руководство и владение стратегией качества для Volume Tier, включая устранение разрозненности, согласование с заинтересованными сторонами, определение операционной модели и достижение измеримых результатов.
— Консолидация разрозненных QA-фреймворков в единую операционную модель.
— Представление качества Volume Tier на различных управленческих встречах и форумах.
— Контроль выполнения QA-оценок на всех партнерских площадках Volume Tier по всему миру.
— Проведение анализа коренных причин системных сбоев и формулирование рекомендаций по продукту, процессам и политике.
— Формализация процесса "Audit the Auditor" с определением выборки, порогов согласования и процессов исправления.
— Обеспечение документирования коучинговых действий по каждой оценке и создание механизмов отслеживания эффективности коучинга.
— Автоматизация отчетности KPI по всем площадкам, уровням и языкам.
— Унификация анализа NPS detractor по GE и ROW.
— Создание партнерской QA-таблицы показателей с четкой ответственностью.
— Внедрение AutoQA (через Observe.AI) и управление процессами с AI-поддержкой.
— Руководство глобальной распределенной командой Partner Quality Leads и Quality Insights Analysts.
— Формирование культуры единой команды качества, обмен лучшими практиками и обучение.
Требования:
— 12+ лет опыта в Customer/Community Support, Quality Assurance или Contact Center Operations с ответственностью за крупномасштабные многоязычные QA-программы.
— 5+ лет управления глобальными распределенными QA-командами в 24/7 среде.
— Высшее образование или эквивалент, предпочтительно MBA или магистратура.
— Опыт работы с QA-инструментами, включая дизайн форм, управление калибровкой и внедрение AutoQA.
— Глубокие знания методологий качества (COPC, AQS, Six Sigma, Lean) и опыт их применения.
— Опыт трансформации качества, консолидации программ и улучшения NPS/CSAT.
— Опыт внедрения AI/ML инструментов для QA.
— Сильные навыки влияния на старших руководителей и ведения единой стратегии качества.
— Опыт управления партнерами и вендорами, включая калибровку и планы улучшения.
— Приветствуется сертификация COPC, Six Sigma Green/Black Belt, опыт с Observe.AI, опыт управления программами и изменениями в технологической среде, опыт работы с BPO/вендорскими моделями.
Условия:
— Полная занятость.
— Удаленная работа с возможными редкими визитами в офис Airbnb в Канаде.
— Местоположение: Канада, с возможностью работы из провинций Онтарио, Британская Колумбия, Квебек, Альберта и Саскачеван.
— Годовой оклад от 160,000 до 200,000 CAD.
— Возможность бонусов, акций, социальных пакетов и кредитов на путешествия сотрудников.
Контакт для отклика отсутствует.
Применение:
Ссылка для отклика: https://weworkremotely.com/remote-jobs/airbnb-senior-manager-quality-volume-tiers
San Francisco, CA • New York, NY • United States
leadWarsaw, Poland
ГибридLimassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations; Attractive relocation package and support for a smooth relocation for you and your family
seniorPhilippines
УдалённоseniorГеография найма не уточнена
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