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Location: Remote, US Role Overview Encoura is seeking a Senior Product Manager to lead the product strategy, roadmap, and business outcomes for our One Stop and Help Desk offerings. These solutions enable colleges and universities to deliver accessible, responsive support to students, faculty, and staff across voice, chat, and digital channels. This role owns the evolution of a differentiated, scalable service experience—combining contact center operations, Amazon Connect (AWS Connect), AI-powered voice and chat assistants, intelligent self-service, and seamless human-agent support. You will translate institutional needs, operational insights, and emerging technology into a prioritized portfolio strategy, aligning engineering, service delivery, client-facing teams, and executive stakeholders around measurable improvements in customer experience, operational performance, and growth. A Day in the Life Own and communicate the One Stop and Help Desk product vision, strategy, multi-quarter roadmap, and prioritized backlog, balancing client needs, competitive differentiation, commercial opportunities, technical investment, and operational efficiency Set product direction for Amazon Connect-based omnichannel experiences, including IVR, intelligent routing, queue management, agent desktop/workflows, integrations, reporting, workforce management, and quality assurance; partner with engineering on architectural tradeoffs and scalability Lead the strategy and delivery of conversational AI across voice and chat—including virtual agents, knowledge-grounded answers, automated resolutions, intent recognition, escalation to human agents, and conversation analytics—with explicit quality, safety, and performance measure Conduct market and customer discovery with higher education institutions, frontline agents, service operations, implementation, sales, and client success; map end-to-end service journeys and translate unmet needs into differentiated product opportunities Define business cases, success metrics, and performance targets; own product-level accountability for CSAT, NPS, customer effort, digital containment, AHT, FCR, self-service adoption, call abandonment, agent productivity, and SLA performance, in partnership with operating teams Use contact center analytics, speech analytics, conversational intelligence, financial/operational data, and competitive intelligence to evaluate opportunities, prioritize investments, monitor AI accuracy and escalation effectiveness, and drive continuous improvement Lead discovery through launch and adoption: define outcomes and requirements, guide UX and technical decisions, make scope and priority tradeoffs, ensure release readiness, and equip go-to-market, implementation, and service teams with positioning and enablement Influence senior stakeholders and cross-functional teams without direct authority; proactively manage dependencies, delivery risks, vendor/platform relationships, and roadmap decisions while mentoring less-experienced product colleagues as appropriate Role Progression Within 1 month, you'll: Assess the One Stop and Help Desk business, customer segments, economics, service workflows, current roadmap, Amazon Connect architecture, AI capabilities, partner dependencies, and operational scorecard; establish relationships with key leaders and identify immediate risks and opportunities. Within 3 months, you'll: Present a clear portfolio assessment, prioritized multi-quarter roadmap, and measurable outcome framework; align product, engineering, operations, and commercial leaders on strategic priorities, AI automation opportunities, and delivery tradeoffs; lead an initial high-value initiative. Within 6 months, you'll: Be accountable for execution and demonstrated progress against agreed product KPIs; deliver and measure a material portfolio enhancement, advance the voice/chat AI and self-service strategy, and establish a repeatable process for customer discovery, roadmap governance, and post-launch optimization. About You Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience Typically 5+ years of relevant experience, including significant ownership of SaaS or technology product strategy and delivery; prior experience with contact center platforms, customer service technology, or managed service-enabled products strongly preferred Deep understanding of contact center operations and service delivery, including omnichannel engagement, IVR, routing and queues, workforce management (WFM), quality assurance (QA), service-level agreements (SLAs), and reporting/analytics Hands-on product experience with Amazon Connect (AWS Connect) or a comparable cloud contact center platform; able to make informed decisions about platform capabilities, integrations, vendor dependencies, architectural constraints, and total cost of ownership Demonstrated experience launching or scaling conversational AI, chatbots, voice assistants, or automated self-service; understands knowledge management, speech analytics, conversational intelligence, agent handoffs, AI evaluation, and responsible deployment Proven ability to define and improve measurable product and operational outcomes, including CSAT, NPS, customer effort, containment, AHT, FCR, self-service adoption, abandonment, agent productivity, and service quality Strong product leadership skills in discovery, market assessment, strategy, business cases, roadmap prioritization, agile execution, stakeholder influence, and written and executive-level communication; comfortable using Jira, Confluence, and analytics tools Sound commercial and technical judgment; able to work independently through ambiguity, challenge assumptions constructively, negotiate tradeoffs, and align diverse teams around outcomes rather than feature requests Experience in higher education or EdTech is a plus; commitment to improving the student support experience and using AI to augment—not simply replace—effective human service Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process CLEAR™ Candidate FAQ The annual base salary range for this exempt position is $160,000 - $175,000 and reflects the midpoint through maximum of the established range for this role . Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Certain roles may also be eligible for variable compensation in addition to base salary. Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being. About  Us Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. Applicants from California, please review the CA HR Privacy Notice . To review our privacy policy, please click this link: https://encoura.org/privacy-policy/

Location: Remote Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis Professional Services (DPS) is seeking a motivated and enthusiastic Department of War (DoW) Capture and Business Development Senior Associate to support business development and capture activities across the opportunity lifecycle. This role is ideal for an individual with experience supporting DoW programs or customers who is interested in building a career in business development, capture management, and growth strategy. The Capture and Business Development Senior Associate will work closely with capture leads and business development professionals to help identify, qualify, shape, and advance priority opportunities. This role is ideal for a growth-oriented professional with experience supporting DoW customers, accounts, or programs who is looking to expand their responsibilities in business development and capture management. The successful candidate will combine an understanding of the defense market with strong relationship-building, analytical, and execution skills to help identify, shape, and advance strategic opportunities. This position offers significant opportunities for professional growth and increasing responsibility in customer engagement, opportunity management, capture strategy, and proposal development. Responsibilities Capture Management Support Capture Leads across complex strategic pursuits, with increasing responsibility for customer engagement, opportunity strategy, competitive intelligence, teaming, and capture execution Gather customer and market intelligence through research, customer engagements, industry events, and other sources to inform capture strategy Build and maintain professional relationships with DoW stakeholders, industry partners, incumbents, and internal subject matter experts Support customer listening activities, including developing call plans, participating in customer engagements, documenting insights, and supporting follow-up actions Conduct opportunity assessments, competitive analysis, and research to inform teaming, staffing, and positioning strategies Partner with recruiting to identify and engage Key Personnel and other priority candidates for strategic pursuits Contribute to the development of win themes, value propositions, and capture documentation Support proposal development activities, including content development, research, and coordination across teams Maintain opportunity data, action trackers, and capture documentation to keep pursuits on schedule and ensure follow-through on capture actions Business Development Monitor DoW priorities, procurement forecasts, industry trends, and customer activities Identify emerging opportunities and help assess alignment with Dexis capabilities and growth objectives Support the entire lifecycle of new business development from capture and bid tracking to proposal development, submission, and follow-up on a portfolio of opportunities. This will involve management of proposal teams, calendars, and deadlines; strategy development with technical staff; partner identification and negotiations; recruiting; writing; and production Contribute as writer for proposal support sections (CVs, past performance references, capability statements, etc.) as needed and appropriate Support customer outreach efforts and attend meetings, conferences, and industry events as appropriate Develop and contribute to business development systems, tools, and process improvement initiatives Support the management of consultants for various proposal assignments, including drafting agreements, reviewing expense reports, and processing payments Contribute to internal knowledge management, lessons learned, and capture best practices Collaborate effectively across business development, operations, recruiting, and proposal teams Qualifications Minimum of three (3) years of professional experience supporting Department of War (DoW) customers, programs, or accounts Experience supporting business development, capture, program management, or related growth-oriented functions within the federal market Familiarity with DoW organizations, missions, priorities, and acquisition environments Strong interpersonal skills and demonstrated ability to develop and maintain professional relationships with customers, partners, and internal stakeholders Excellent written and verbal communication skills Strong organizational and analytical skills with the ability to manage multiple priorities, and acquisition environments Self-starter with a proactive approach, intellectual curiosity, and a desire to grow into increasing capture and business development responsibility Willingness to travel to industry events and other in-person capture efforts as needed Active DoD security clearance at the Secret level or ability to obtain and maintain one Preferred Experience supporting technical DoW programs Experience supporting federal capture efforts, proposal development, or opportunity shaping activities Existing professional relationships within the DoW community Military service or experience supporting military customers Experience using CRM and opportunity tracking tools Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $70,000 — $80,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: US Remote Workplace: Remote Board Certified Behavior Analyst (BCBA) Company: Finni New Mexico, a Finni Health company Job Type: Full-time Location: Remote – New Mexico Pay: $80,000 +/per year Are you passionate about helping individuals reach their full potential and ready to make a meaningful impact? We are seeking a dedicated and compassionate Board Certified Behavior Analyst to join our growing team! As a BCBA on our team, you’ll play a vital role in delivering compassionate, evidence-based behavioral health services. WHAT YOU’LL DO As a BCBA on our team, you’ll play a vital role in delivering compassionate, evidence-based behavioral health services. Your responsibilities will include: - Conducting assessments and diagnostic evaluations for children with autism and developmental disabilities - Developing and implementing individualized behavior intervention and treatment plans - Providing one-on-one therapy and family support - Supervising and mentoring BTs/RBTs to ensure consistent, high-quality care - Collaborating with interdisciplinary teams to create well-rounded care solutions - Maintaining accurate and confidential documentation (HIPAA-compliant) - Staying informed on current research and best practices in behavioral health WHAT YOU BRING We’re looking for team members who are not only qualified but genuinely care. - BCBA Certification - Master’s Degree in Applied Behavior Analysis or a related field - Experience working with children and individuals with autism or developmental disabilities - Strong clinical and interpersonal communication skills - Empathy, patience, and a commitment to client-centered care - Reliable transportation - Active CPR Certification (we'll help you get certified if needed) - Ability to pass a background check (required by funding sources) - Willingness and physical ability to work directly with children (lift up to 50 lbs, kneel, sit on the floor, etc.)   WHY JOIN US? We know that when our team members thrive, our clients do too. Here’s how we support your growth and well-being: - Competitive Pay: $80,000 - $90,000 per year, depending on experience - Health, Dental, and Vision Insurance (Full-Time) - Career Growth: Performance-based raises, mentorship, and leadership opportunities - Ongoing Training: Access to CEUs and fieldwork supervision - Supportive Leadership: We prioritize clinician well-being and value-driven, ethical care APPLY NOW! Ready to bring your clinical skills, creativity, and compassion to a team that values your growth? We’d love to meet you! ➡️ Submit your application and let’s talk about how you can be part of something meaningful. To protect our clients and their families, this position requires a background check. Successful candidates will receive a conditional offer of employment, with a final confirmation to start pending the satisfactory results of the screening.   #FinniHealthBCBA

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION As a Senior IT Systems Engineer, you'll help improve and automate the internal processes that keep Tennr running. Partnering with our Head of Security and teams across the company, you'll own technical improvements to how human and non-human identities are provisioned, granted access, reviewed, and retired. You'll drive improvements from discovery through rollout and ongoing operation, making access secure, auditable, and easy to manage as Tennr grows. RESPONSIBILITIES - Drive the IT and identity improvement roadmap, assessing current workflows and prioritizing automation that strengthens access governance, reduces manual work, and improves the employee experience. - Design and maintain scripts and API integrations across identity, devices, and SaaS applications, with testing, monitoring, exception handling, and recovery built in. - Automate joiner, mover, and leaver workflows for employees and contractors, connecting People Operations systems, identity providers, and SaaS applications to ensure timely provisioning, access changes, and revocation. - Design and maintain role-based access models, entitlement catalogs, and self-service access requests with clear application owners, approvals, expiration, and least-privilege controls. - Build and operate access review and certification workflows with Security and application owners, identifying excessive permissions, orphaned accounts, and conflicting access, and tracking remediation through completion. - Improve governance of non-human identities, including service accounts, integrations, and AI agents, with clear ownership, scoped permissions, credential lifecycle controls, and auditable access. - Improve device lifecycle management through automated enrollment, software deployment, patching, and configuration checks. - Turn recurring support issues into lasting process improvements and self-service workflows while keeping employee and office technology reliable. - Set technical standards for IT automation, documentation, and change management, and lead adoption across People Operations, Finance, Security, and other teams. - Partner with Security on identity controls, privileged access, automated audit evidence, and incident response involving compromised accounts, endpoints, and SaaS applications. - Drive projects independently from conception to completion and measure results through provisioning and revocation times, access review completion, removal of stale access, and reductions in manual work. CANDIDATE QUESTIONS - 6+ years in IT systems engineering, systems administration, identity engineering, or a similar role, with a track record of improving identity processes and delivering reliable automation. - Hands-on experience implementing or improving IGA capabilities, including identity lifecycle management, access requests and approvals, entitlement management, access certifications, and remediation workflows. - Strong experience administering identity providers and integrating SaaS applications through SSO, MFA, SAML/OIDC, and SCIM, including troubleshooting provisioning and deprovisioning failures. - Familiarity with AI systems and agents used in internal workflows and the governance of non-human identities, including service accounts, credentials, delegated access, permission boundaries, and accountable ownership. - Strong experience managing macOS devices and mobile device management platforms, including deployment, patching, encryption, and endpoint troubleshooting. - Strong scripting skills in Python, Bash, or PowerShell, with experience designing and operating API integrations and automation, including authentication, testing, monitoring, exception handling, and recovery. - Solid networking fundamentals, including DNS, DHCP, Wi-Fi, VPNs, and troubleshooting office connectivity. - A track record of independently leading improvements across multiple IT systems, with measurable reductions in manual effort, errors, or turnaround time. - Practical understanding of role-based access, least privilege, privileged access, segregation of duties, and audit trails, with the ability to translate security requirements into usable workflows. - Ability to evaluate technical tradeoffs, set direction, and lead projects from discovery through adoption with minimal guidance, communicating clearly across technical and business teams. - Experience supporting a healthcare or regulated environment, or contributing evidence to SOC 2 or HIPAA programs, is a plus. WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them. As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers. This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit. WHAT YOU'LL OWN: - Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision. - Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully. - Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution. - Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner. - Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps. - Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations. - Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand. WHAT WE'RE LOOKING FOR - 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations. - A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through. - Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected. - 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach. - Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review. - Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action. - Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience. - Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners. - Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones. NICE TO HAVE - Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes. - Experience launching a new product, business line, or operating motion before the playbook was written. - Knowledge of mobile apps, developer products, subscriptions, or App Store economics. - Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments. - Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms. What success looks like In your first 30 days - Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat. - Map the lifecycle from first signal through activation and live-account support. - Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health. - Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support. - Ship one concrete improvement to a workflow, report, playbook, or automation. By 90 days - Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately. - Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone. - Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution. - Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls. - Support marketing efforts to deliver on targets. - Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing. By 6 to 12 months - Improve key lifecycle measures such as conversion, activation speed, utilization and retention. - Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails. - Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads. - Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. We’re looking for a Senior Technical Recruiter to join our technical recruiting team and own full-cycle recruiting across engineering functions. You’ll partner directly with engineering hiring managers to understand hiring needs, build strong talent pipelines, and deliver results in a fast-paced, evolving environment. This is a hands-on role for someone with strong technical recruiting and sourcing experience who thrives in a startup or high-growth setting. You’ll independently manage searches, engage hard-to-find talent, and guide candidates and hiring teams through the recruiting process from intake to offer acceptance. What You’ll Do Own full-cycle recruiting for engineering roles, from intake and sourcing through interviews, offer negotiation, and closing. Partner with engineering leaders to define role requirements, calibrate candidate profiles, and establish effective interview and assessment plans. Build diverse, high-quality talent pipelines through proactive outreach, talent mapping, market research, and creative sourcing channels beyond LinkedIn. Translate new hiring priorities into actionable search plans, quickly building pipelines and moving qualified candidates through the funnel. Manage multiple searches and adapt to shifting priorities while maintaining momentum and a strong candidate experience. Use recruiting data to evaluate pipeline health, identify bottlenecks, and adjust your approach to improve hiring outcomes. Partner with compensation, People, and business stakeholders to develop competitive offers and successfully close candidates. Maintain accurate candidate records and recruiting activity in Greenhouse. Contribute ideas and share best practices to improve recruiting processes as the team scales. What We’re Looking For 5+ years of recruiting experience, including technical recruiting and full-cycle ownership of engineering searches. A proven track record of hiring engineering talent across multiple levels, including senior individual contributors. Strong sourcing skills, with demonstrated success independently identifying, engaging, and converting passive candidates for difficult-to-fill technical roles. Experience using creative sourcing methods beyond job postings and LinkedIn, such as technical communities, referrals, targeted research, and talent mapping. Experience recruiting in a startup or high-growth environment where hiring needs evolve, processes are still developing, and hands-on execution is essential. The ability to independently manage searches, move quickly, and adapt your approach as priorities change. Excellent written and verbal communication skills, with the ability to build strong relationships with candidates and stakeholders. Experience using an ATS and recruiting metrics to manage searches and improve results; Greenhouse experience is a plus. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $106,650 — $133,750 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Battle Creek, Michigan; Bellevue, Michigan; Hastings, Michigan Workplace: Hybrid BCBA Wanted in Battle Creek, Hastings, and Bellevue — Come Build Something Amazing With Us! 🌟 Company: SenseSational Learning Group, a Finni Health Company Job Type: Part-Time OR Full-Time available Location: Hiring in Battle Creek | Hastings | Bellevue Pay: $60-$75 per hour About Us: SenseSational Learning Group is a BCBA-owned and operated neurodiversity-affirming ABA practice. We specialize in Naturalistic Developmental Behavioral Interventions (NDBI) and prioritize play-based, child-led approaches that honor each individual's unique way of being. In addition to in-home services, we are building a collaborative community hub designed for connection, parent support, and social development across ages. Our Philosophy: We lead with empathy. Families come first. We believe happy, supported clinicians provide the best care. We won't burn you out with impossible caseloads or rigid protocols. Your creativity and clinical judgment are valued here. What This Means for You: - Manageable Caseloads with an emphasis on work-life balance (no unrealistic billable expectations) - Flexible Scheduling - Both Part-Time & Full-Time options available - Data You Can Actually Trust — Our data collection software is homegrown, built in-house with real feedback from our own BCBAs and technicians. It's designed around how our clinicians actually work, so you get accurate, reliable data collected by technicians in the field — giving you the clean, trustworthy analysis you need to make confident clinical recommendations, not just numbers to sift through. - Real Administrative Support — Our ops team owns scheduling, insurance authorizations, and RBT staffing, so you can stay laser-focused on clinical care. - Flexible Scheduling — Report writing, admin work, and parent training? Remote-friendly. - Room to Grow, Without Overload — Curriculum development, CE presentations, school partnerships, fieldwork supervision — pursue your niche, and we'll adjust your billable expectations to match. - Competitive Benefits: Medical, Dental, Vision, 401(k), PTO, and mileage reimbursement for full-time employees The Role: SenseSational Learning Group is seeking a creative, energetic BCBA who's passionate about early childhood development and neurodiversity-affirming practice. Provide individualized ABA services across home, school, and community settings, with opportunities to contribute to group-based programming, including parent training and social skills groups. What You'll Do: - Conduct functional behavior assessments and develop collaborative intervention plans - Implement naturalistic, play-based interventions in natural environments - Partner with families as true collaborators (not just "trainers") - Coach parents, caregivers, and teachers on neurodiversity-affirming strategies - Facilitate and help develop skills-based group sessions (social groups, parent groups, and community-based programming) - Participate in team collaboration and clinical connection through our shared workspace and team meetings You're a Great Fit If You Have: - Required: BCBA or BCaBA certification in good standing with the BACB - Required: Michigan state licensure - Required: Master's degree in ABA, Psychology, Education, or related field - Strong foundation in NDBI and natural environment teaching - Passion for neurodiversity-affirming, ethical ABA practice - Early childhood development expertise Ready to join a team that values creativity, flexibility, and neurodiversity? Apply today to start making a meaningful difference in the lives of children and families! * BCaBA positions are also available in accordance with state guidelines- compensation will differ from BCBA rates Must be at least 18 years of age to meet regulatory, background check, and BACB eligibility requirements for behavioral healthcare providers. #FinniHealthBCBA

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. The Banking Data Science team powers the product roadmap for Wealthsimple’s retail and business banking offering, ranging from Chequing & Savings accounts, Lending, Money Movement, Payments, Corporate accounts and more. Data scientists are embedded within cross-disciplinary teams, working directly with product managers, engineers and designers as a lateral strategic partner. In this role, you'll be the DRI (Directly Responsible Individual) for the Money Movement and Payments domains. The breadth of its scope is vast: you will have ownership of the strategic direction for feature pricing, design experiments to inform the future of the client experience, and build client-facing data products that will reach millions of Canadians. We’re looking for a full-stack Senior Data Scientist who is excited about banking products and can contribute to product growth from day one. In this role, you will have the opportunity to: - Design & execute A/B tests to inform pricing, measure launch impact and make data-informed decisions on the future of the product roadmap. - Build client-facing ML & AI products, such as spend insights https://help.wealthsimple.com/hc/en-ca/articles/49929213964571-Track-and-categorize-your-spending. - Design & implement measurement strategy for upcoming product launches, including metric definition, geo-experimentation and otherwise incrementality analyses. - Design & build data pipelines and architecture for modelled datasets. - Use causal inference and complex statistical methods to deep dive into the product problems pace in order to provide actionable insights rooted in a deep understanding of client behaviour. - Leverage AI to build agentic workflows, deepen your craft and handle operational tasks efficiently. - Take ownership and ship it—continuously look for the simplest, most effective way to approach challenges. - Work where you are (while our Canadian offices are located in Toronto, we are a remote-first workforce and you can join from anywhere in Canada!)   We are looking for someone who: - Has a product mindset, having worked on customer-facing products with a culture of A/B testing, strong experimental design, product analytics and data storytelling. - Has experience with the impactful application of complex statistical methods, causal inference, and applied mathematics. - Is experienced working directly with cross-functional partners, preferably having worked with director-level stakeholders. - Is passionate about measurement and understanding what drives business outcomes, navigating the complexities of attribution and incrementality. - Has driven high-stakes product decisions (e.g., pricing, roadmap priorities) with data - Adjusts quickly to changing priorities and effectively manages complexity in a fast-paced growth environment. - Values simplicity and pragmatism, knows when to build sophisticated solutions and when a simpler approach will suffice. - Strong technical skills in Python and SQL with experience building production-quality data pipelines. - Excellent communication skills and ability to translate complex technical concepts for non-technical stakeholders. - Fintech experience is a bonus, but not a requirement. Why you’ll love this role: - Lead experimentation best practices across Wealthsimple, setting the standard for how teams design and interpret tests to make sharper product decisions. - High visibility, high impact: Your work directly affects Wealthsimple's product roadmap and influences the banking experience for millions of Canadians. - Diverse technical challenges: Develop expertise across measurement, A/B testing, causal inference, machine learning, and computational math. - Strategic domain ownership: Own two key pillars of Wealthsimple's product strategy and build deep expertise in a lasting problem space. - AI-enabled efficiency: Leverage cutting-edge AI tooling to amplify your impact and focus on the most strategic challenges. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: You will assess a prospect’s technical requirements and apply extensive knowledge of Chainguard products to illustrate how a deal will satisfy the client’s unmet needs. You will cultivate relationships with decision-makers at all levels of an organization and negotiate the competing needs of multiple stakeholders within an organization. You will secure technical wins using methods such as demos, RFP/RFI responses, lead POVs, partner with engineering for requested features, and participate in conferences and industry events (when applicable). What you'll do: Partner with our Sales Team to help customers evaluate and prove the value of our solution Focus on acquiring new customer “logos” in addition to growing existing customer base Own all technical aspects of sales opportunities and assisting current customers understand the value of Chainguard Day to day responsibilities include: Listen to our customers and understand their challenges Conduct product demonstrations and POVs/POCs Actively participate in webinars, meetups, conferences and other marketing initiatives What we're looking for: Experience as a Sales Engineer / Pre-Sales Engineer Experience with MEDDPICC and or Command of the Message sales frameworks Experience selling into Enterprise (5+ years) and Mid Market prospects Experience in the following areas: Container technologies (Kubernetes, Serverless, Docker) Cloud technology (AWS, Azure, Google, etc.) Cloud security or containers security App Security Startup experience Smart and passionate people that can persevere to success. People acting as trusted advisors, able to build credibility with customers. Strong team players committed to help and mentor their peers. *Must be located in the Bay Area* OTE RANGE:  $200,000 - $235,000 About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Englewood Cliffs, NJ Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Responsibilities · Ensure the workplace is adhering to all EHS regulations and company procedures · Provide support and leadership in various EHS related projects and tasks · Develop, implement, and continuously improve EHS written programs, procedures, and work instructions · Perform ergonomic assessments and identify improvements · Lead and conduct comprehensive safety audits utilizing EHS software tools · Analyze audit results to identify areas of improvement and develop corrective actions, as needed · Develop and implement EHS training programs · Assist in coordinating, scheduling, and delivering EHS-related training programs. Track training completion and maintain training records · Investigate accidents and incidents to identify root causes · Oversee the compliance calendar and prepare reports, such as OSHA logs · Conduct and document regular risk assessments, job safety analysis (JSAs), and other safety evaluations to identify potential hazards and implement effective mitigation strategies · Participate in EHS committee meetings · Manage and ensure the proper operation of the Chemical Management System and ensure compliance with relevant chemical safety regulations · Help implement a strong EHS culture across the organization · EHS oversight for LG NA entities and Canada (LGECI) · Ownership of the NA EHS Performance Directive, the internal audit program, and monthly subsidiary reporting to NA EHS · Preparing and presenting the NA Monthly Safety Talk and regular NA EHS updates to leadership · HSI platform administration (including the Chemical Management System) for NA companies · Establish and maintain NJ HQ Incident Command Team · RedFlag platform administrator · Regular multi-site travel Qualifications · Bachelor’s degree in an EHS-related field or a related discipline · 5+ years of EHS experience · Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams) · Familiarity with OSHA and EPA regulations and other applicable EHS laws and guidelines · Strong interpersonal and communication skills · Will be required to stand, sit, and walk for long periods of time (e.g., facility audit may require several hours of walking) · Occasional business travel may be required · Preferred experience with ISO 45001 · EHS related certification, preferred · Working knowledge or familiarity of OSHA, EPA, and/or Canadian regulations · CSP preferred Recruiting Range $115,000 — $135,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. What You’ll Do - Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options - Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API - Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs - Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly - Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base - Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams What You Need - Bachelor's degree in computer science, engineering, finance, business, or a related field - 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion For candidates located in NYC or SF,  the pay range for this role is $167,000 - $220,000.  For candidates located in all other locations, the pay range for this role is $150,000-$206,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Content Developer, you will help customers get more value from 1Password by creating content that supports product usage, adoption, retention, and expansion. You will join the Customer Content team and report to the Manager, Customer Content. This is a hands-on role that works across Product Marketing, Product, Customer Success, Customer Support, Lifecycle Marketing, Enablement, and other teams. You will bring strong content judgment, an understanding of customer needs, and a practical approach to improving how content is created, maintained, and optimized. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 5+ years of experience in B2B SaaS content marketing, customer marketing, or a related field. - Ability to translate complex products, workflows, and technical concepts into clear, actionable content for technical audiences across programs, formats, and stages of the customer journey. - Strong organizational and project management skills, with the ability to manage competing priorities and changing requirements. - A self-directed, adaptable approach to work, with the judgment to make progress independently and the openness to incorporate feedback. - Experience with content management systems, analytics tools, collaboration platforms, or AI-assisted content workflows is helpful, but not required. - Strong editorial judgment and attention to accuracy, structure, accessibility, voice, and detail. - Experience managing content through its full lifecycle, including development reviews, repurposing, optimization, and retirement. - Experience using qualitative and quantitative inputs to evaluate content and guide improvements. - A history of creating practical processes, templates, or systems that improve the quality and efficiency of content work. What you can expect: - Develop customer-facing content from brief to final delivery, including research, outlining, drafting, editing, review coordination, and publishing. - Create content for lifecycle programs, enablement, multimedia, and other customer-facing channels. - Make complex product capabilities, workflows, and technical concepts clear, relevant, and actionable. - Adapt messaging, structure, tone, and format for different audiences, use cases, and stages of the customer journey. - Work with subject matter experts and cross-functional partners to gather information, resolve questions, and incorporate feedback. - Keep content accurate and useful as products, policies, customer needs, and program priorities change. - Create reusable templates, content modules, editorial guidance, and workflows that make production and maintenance more efficient. - Use customer feedback, support themes, search behavior, product usage signals, and performance data to recommend and make improvements. - Track and interpret content performance, then apply learnings to future work. - Manage multiple projects, timelines, reviews, and stakeholders while maintaining a high standard of quality. - Use AI and other tools responsibly to support research, drafting, production, maintenance, and optimization. - Share observations and recommendations that help the Customer Content team improve its plans and priorities. USA-based roles only: The annual base salary for this role is between $110,000 USD and $160,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $161,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York City, New York Workplace: remote About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.       The Opportunity We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients. Key Responsibilities This role will be measured by GRR, NRR, and CSAT. Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value Identify expansion opportunities within existing accounts, driving upsell and cross-sell Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space What Success Looks Like Within the first 90 days: Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities Shadow QBRs and customer escalations to understand existing processes and customer expectations Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential Over two quarters, success includes: Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation Achieve a net revenue retention (NRR) target of 120%+ across managed accounts Drive measurable product adoption improvements across the portfolio, tracked via usage metrics Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team Develop at least 1–2 customer case studies or references from your book of business Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes Required Qualifications 8+ years experience in a customer success role at a SaaS company Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships Strong understanding of customer success principles and methodologies Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation Demonstrated ability to manage multiple projects and priorities simultaneously Analytical mindset with the ability to interpret data and trends to drive strategic recommendations Experience working cross-functionally with sales, product, and support teams Proficiency in CRM software and other relevant tools Located in the San Francisco Bay Area Alignment with Collectly's GTM Values: We are owners - we have humility and put the team first. We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally. We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact. We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm. Preferred Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite) Maintains high executive engagement and serves as a strategic advisor, not just a support contact Proactively identifies and develops internal champions Connects product value to measurable business outcomes. Drives renewals with minimal risk through proactive health monitoring Identifies expansion and upsell opportunities naturally within the relationship If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today! Why You'll Love It Here Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it. Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us. Equity Opportunities: Share in our success with stock options - your hard work will drive our growth. Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future. Student Loan Support: We help lighten the load with contributions toward your student loans. Compensation Range: $160,000 - $180,000 per year

Location: New York; San Francisco; Washington, DC; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview Cohere is built on a simple advantage: AI that actually deploys at production-scale. With enterprise-ready products, a CEO who co-authored the Transformer Paper that launched modern AI, and the newly combined strength of Aleph Alpha, we’re becoming the transatlantic leader in sovereign AI for enterprises and governments. A company with this much momentum needs a storytelling engine to match, and this role is part of the team building it. Reporting to the Director of Corporate Communication, the Enterprise B2B Communications Manager will earn the attention and trust of business audiences by showing, through real customer stories, how organizations use Cohere to change the way they work, serve their customers, and create value. You’ll translate Cohere’s global priorities into stories that resonate with what customers and partners care about, pairing sharp strategy with consistently strong execution. You’ll partner closely with GTM, marketing, product, legal, government affairs, and sales to make it happen. Key Responsibilities As the Enterprise B2B Communications Manager, you will: - Execute an enterprise B2B communications strategy that translates company-wide priorities into a program with clear audiences, narratives and outcomes for global customers and partners. - Establish relationships with communications teams at partner and customer companies - Lead campaigns across earned and owned channels that deepen understanding of Cohere’s technology, build trust, and demonstrate business value - Create a robust library of customer, partner and ecosystem stories and testimonials that show real impact across markets and priority industries. - Shape narratives and messaging that turn complex technology and product developments into clear, compelling stories for business audiences - Lead communications for launches, executive moments and tentpole events, ensuring strong coordination across teams. - Cultivate trusted relationships with leading business, technology, trade, and new media - Advise and prepare senior spokespeople for media, speaking and stakeholder opportunities, including briefing materials and talking points - Partner closely with regional and global teams to set clear ways of working, share insight and make sure local perspectives shape overall strategy. - Spot emerging opportunities and reputational risks early, offering sound counsel and helping the team respond quickly and confidently. - Manage agency partners, holding a high bar for strategic thinking, creativity and execution. - Support an ambitious, collaborative and low-ego culture where people are comfortable being flexible and scrappy. Qualifications - 8+ years of experience in communications, ideally in AI, enterprise software, or developer‑focused environments - Are experienced in collaborating with external customers, strategic partners, and senior executives. - Have a track record of securing impactful coverage across business, technology, trade, and industry media. - Are highly organized and detail‑oriented with strong project management skills and a bias for action - Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments - Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States Workplace: Remote Coder is looking for a Senior Account Executive to grow our diverse customer base. You’ll help bring Coder’s platform to some of the largest companies in the world, who are focused on executing AI-centric software development at scale. This role is about building trusted relationships, shaping deals, and making sure enterprise customers clearly see the value we deliver. Day to day, you will manage the full sales cycle, from sourcing opportunities to closing contracts. You’ll work side by side with engineers, buyers, and internal partners to remove friction and move complex deals forward.   What you’ll do here - Build and close a strong pipeline of enterprise accounts with large engineering organizations - Generate qualified opportunities through outbound prospecting and inbound leads - Lead compelling demos that differentiate Coder, and communicate our value with clarity and conviction - Collaborate with Sales Engineers to deliver a thorough technical evaluation - Partner with decision-makers and technical stakeholders throughout the sales cycle - Travel as needed to support deals and customer relationships   What we’re looking for - 5+ years in software sales with a strong prospecting background (ideally Developer, Agent, DevSecOps, or Cloud Native Computing Foundation (CNCF) technologies) - 3+ years selling into Fortune 500 companies - Experience engaging with software engineering leaders and technical decision-makers - Understanding of DevOps, CI/CD, platform engineering, and developer tools - Experience with GenAI & Agentic development tools (Cursor, Claude, Windsurf, Goose, Copilot, etc) - Comfortable with outbound motion and partnering with Sales Engineers - Track record of exceeding quota and pipeline goals - Strong communication skills - written, verbal, and in presentations - Familiarity with different sales cycles (startup, midsize, enterprise) - Creative, analytical, and highly self-motivated - Ability to travel up to 15%   Bonus tacos if you have - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - A technical background or meaningful experience with open source software - Curiosity about emerging AI workflows, developer tools, and general tech trends ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: San Francisco, California Workplace: hybrid About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.       The Opportunity We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients. Key Responsibilities This role will be measured by GRR, NRR, and CSAT. Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value Identify expansion opportunities within existing accounts, driving upsell and cross-sell Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space What Success Looks Like Within the first 90 days: Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities Shadow QBRs and customer escalations to understand existing processes and customer expectations Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential Over two quarters, success includes: Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation Achieve a net revenue retention (NRR) target of 120%+ across managed accounts Drive measurable product adoption improvements across the portfolio, tracked via usage metrics Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team Develop at least 1–2 customer case studies or references from your book of business Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes Required Qualifications 8+ years experience in a customer success role at a SaaS company Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships Strong understanding of customer success principles and methodologies Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation Demonstrated ability to manage multiple projects and priorities simultaneously Analytical mindset with the ability to interpret data and trends to drive strategic recommendations Experience working cross-functionally with sales, product, and support teams Proficiency in CRM software and other relevant tools Located in the San Francisco Bay Area Alignment with Collectly's GTM Values: We are owners - we have humility and put the team first. We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally. We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact. We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm. Preferred Preferred 8+ total years of experience in a retention based client-facing role 3+ years working with or alongside Revenue Cycle Management (RCM) teams, billing departments, or healthcare finance stakeholders Experience in healthcare SaaS, health tech, or digital health companies Familiarity with RCM workflows — claims processing, denial management, coding, reimbursement cycles, prior authorization, etc. Understanding of key healthcare stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice Administrators Core Competencies Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite) Maintains high executive engagement and serves as a strategic advisor, not just a support contact Proactively identifies and develops internal champions Connects product value to measurable business outcomes. Drives renewals with minimal risk through proactive health monitoring Identifies expansion and upsell opportunities naturally within the relationship If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today! Why You'll Love It Here Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it. Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us. Equity Opportunities: Share in our success with stock options - your hard work will drive our growth. Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future. Student Loan Support: We help lighten the load with contributions toward your student loans. Compensation Range: $160,000 - $180,000 per year

Location: New York, NY Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... The Financial Planning & Analysis team is looking for a finance professional to advance Duolingo’s mission by delivering financial insights and driving high-impact decisions across the business. You will work closely with our FP&A Director and teams including Growth, Monetization, and Data Science to inform decisions that support Duolingo’s continued growth and profitability. You’ll become an expert on Duolingo’s monetization engine—including how user and subscriber growth translates into revenue at more than $1 billion scale. This role is based in our New York City office on a hybrid schedule. 🧠  You will... Develop and maintain financial models that support forecasting, earnings calls, strategic planning, and budgeting. Translate complex financial analysis into clear, actionable insights for our partners and executives. Recommend and own workstreams that shape decisions across Duolingo. Analyze how product experiments, pricing, packaging, and new initiatives could affect Duolingo’s financial performance. Contribute to high-profile materials for our Board of Directors, earnings calls, and senior executives. ✅  You have... Experience in investment banking, private or public equity investing, or strategic finance/FP&A at a high-growth technology company. Advanced financial modeling skills and experience designing and owning analytical models that improve business decisions. A strong 80/20 mindset, with the ability to identify the core problem, focus on the insights that matter most, and prioritize the steps needed to solve it. Sound judgment, with the ability to make well-reasoned decisions in ambiguous situations and establish a clear path forward. Structured thinking, a strong command of the details, and the ability to turn complex analysis into compelling, decision-focused narratives. Clear written and verbal communication skills, including experience presenting financial insights to cross-functional partners and senior leaders. A track record of owning projects, managing competing priorities, and delivering high-quality work on time. Proficiency in Microsoft Excel or Google Sheets. ⭐  Exceptional candidates will have... Experience with consumer technology, subscription, or digital product business models. Experience analyzing monetization, subscriber growth, or revenue drivers at scale. Experience supporting quarterly earnings or preparing materials for a public-company board or senior executives. Experience using AI tools to speed up analysis, improve financial models, and make everyday workflows more effective. An impressive Duolingo streak! The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $154,700 — $209,300 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the InfoSec team The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence. About the role As a Senior Technical Program Manager, you will lead programs that protect Affirm’s products, systems, and data. Partnering with Information Security, IT, and Engineering, you will turn complex security priorities into clear plans, drive delivery across teams, and achieve measurable improvements in security and operational health. What you’ll do You will lead technical security programs from planning through delivery, aligning Information Security, IT, Engineering, Infrastructure, and Product partners on scope, milestones, ownership, and outcomes. You will partner with security leads to translate priorities and risk assessments into executable roadmaps, balancing risk reduction with engineering capacity and business needs. You will engage in architecture reviews and threat modeling discussions, ask questions that clarify technical tradeoffs, and translate security requirements into concrete engineering deliverables. You will manage dependencies, risks, and delivery commitments across teams, resolve blockers, and escalate decisions early with clear options and recommendations. You will coordinate remediation of vulnerabilities and security findings, helping teams meet agreed service levels and establish sustainable plans for complex or long-term issues. You will establish practical planning, review, and decision-making processes that clarify accountability and improve execution as security programs scale. What we look for You have 8+ years of experience leading complex technical programs, including delivery of information security initiatives across multiple teams. You have practical experience in one or more security domains, such as product or platform security, identity and access management, vulnerability management, or risk assessment, and understand how security frameworks translate into technical controls. You can turn ambiguous goals into achievable plans with clear milestones, dependencies, owners, and success measures, adapting as priorities and risks change. You have improved program delivery through practical processes and meaningful metrics, using evidence and feedback to identify gaps and measure results. You build trust and influence without direct authority, align partners with competing priorities, and communicate complex technical topics clearly across a distributed organization. Base Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: CAD $128,000 - $188,000 Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.