Location: Al Khobar, Saudi Arabia
Eram Talent
is seeking an experienced
Enterprise Architect
to lead the design and evolution of enterprise-wide technology architecture that aligns with business objectives and drives digital transformation. The Enterprise Architect will be responsible for defining architectural standards, governance frameworks, and technology roadmaps while ensuring scalable, secure, and efficient IT solutions across the organization. Reporting to the Enterprise Architecture Manager, the role will collaborate with business and IT stakeholders to evaluate technology solutions, guide project teams, and maintain architecture documentation across business, application, data, and technology domains. The ideal candidate has
7+ years of experience
in Enterprise Architecture or a related IT architecture role.
Key Responsibilities
Develop and maintain the Enterprise Architecture strategy aligned with business objectives.
Document current-state and target-state enterprise architecture across Business, Application, Data, and Technology domains.
Develop and maintain enterprise architecture principles, standards, governance frameworks, and best practices.
Create and maintain architecture artifacts, including architecture diagrams, models, blueprints, and technical documentation.
Develop and manage enterprise technology roadmaps supporting business growth and digital transformation.
Provide architectural guidance and technical leadership throughout solution design and project implementation.
Review and evaluate proposed technologies and solutions to ensure alignment with enterprise architecture standards and strategic objectives.
Conduct architecture reviews, impact assessments, and gap analyses for new initiatives and system enhancements.
Collaborate with business stakeholders, project teams, and IT leadership to ensure technology solutions meet business requirements.
Identify opportunities to optimize, modernize, and standardize enterprise systems and infrastructure.
Ensure compliance with enterprise architecture governance, security standards, and organizational policies.
Research emerging technologies and recommend innovative solutions to support long-term business strategy.
Requirements
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field from a recognized and accredited university.
Master's degree in Computer Science, Information Technology, Business Administration, or a related discipline is preferred.
Minimum
7 years
of experience in Enterprise Architecture, Solution Architecture, or a related IT architecture role.
Professional certifications such as
TOGAF, Zachman Certified Enterprise Architect (ZCEA), Certified IT Architect (CITA)
, or equivalent are preferred.
Strong understanding of Enterprise Architecture frameworks, governance models, and technology roadmaps.
Experience with business, application, data, and technology architecture.
Familiarity with cloud platforms, enterprise applications, infrastructure, integration technologies, and information security principles.
Excellent analytical, problem-solving, and stakeholder management skills.
Strong documentation, presentation, and communication skills.
Proficiency in spoken and written English.
RELOCATION TO US Location: Must be able to relocate to Palo Alto, US Company WeLoveNoCode is a leading no-code marketplace connecting thousands of companies with developers, backed by $3M in funding.
What you will do
Launch new products on Product Hunt and manage content production.
Execute SEO strategies to reach 50k monthly organic traffic.
Test new marketing channels and drive 10x growth through creative initiatives.
Manage marketing analytics and GTM strategies to optimize CAC, LTV, and ROMI.
Build and lead a marketing team from the ground up.
Utilize no-code tools like Webflow to implement and edit marketing assets.
Requirements
2+ years of experience in growth marketing, preferably within talent marketplaces.
Strong data-driven mindset with deep expertise in Google Analytics and Google Tag Manager.
Proven experience in scaling SEO through content or programmatic approaches.
Proficiency in Semrush, Webflow, Hubspot, Airtable, and Figma.
Highly organized with the ability to manage multiple workstreams effectively.
Must be willing to relocate to Palo Alto, US.
Nice to have
Founder experience.
Passion for the no-code ecosystem.
Culture & Benefits
Competitive market salary.
Significant equity stake.
Flexible working hours with no 9-5 mentality.
Opportunity to work directly with the founder and grow within a high-impact startup.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker seeks a Principal Software Engineer to define the technical vision and architecture for our internal Developer Tools team. This is a rare opportunity to establish how software is designed, built, shipped, and operated at Docker. With the addition of AI we are modernizing our SDLC and building the mechanisms that make the right way the easy way for every engineer.
You'll own the technical strategy across four interconnected pillars:
Platform Engineering & Self-Service: Design and build the internal developer platform that empowers teams across Docker to unblock themselves, rapidly scaffolding, prototyping, deploying, and operating their own services and tools.
CI/CD & Build Systems: Define Docker's technical approach to continuous integration, delivery, and build infrastructure. Establish architectural standards for pipeline tooling, GitOps deployment patterns, build substrate, and release engineering.
As Principal Software Engineer, you'll partner with engineering leadership across Docker, principal engineers, Security, Infrastructure, and the service teams to author the SDLC tenets that underpin all of this work, and build the mechanisms those tenets run through.
Reporting to the Sr Manager of Developer Tools, you'll collaborate closely with engineering leadership across Docker, product engineering teams, platform teams, and ultimately customers as internal tools evolve into product offerings.
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You're a technical leader who excels at the intersection of developer experience, platform engineering, and systems design. You think in platforms and golden paths, building once and enabling dozens of teams to move faster. You have strong opinions on what makes developer tools great: invisible by default, indispensable once adopted, and measurable in the workflows engineers already use.
You have deep experience across the breadth of the developer tooling stack, CI/CD, build systems, observability infrastructure, and developer platforms, and working knowledge of LLM integration and AI agent development. You understand the nuances of internal platforms: designing for adoption, not mandate; plugging into existing workflows before standing up new ones; and earning trust through data before expanding scope.
You have exceptional judgment on when to build custom solutions versus integrate existing tools, and you're comfortable navigating a rapidly evolving landscape across both AI and developer infrastructure. You balance technical excellence with pragmatism, shipping iteratively while maintaining high quality bars. Most importantly, you lead through influence and mentorship, elevating the entire engineering organization's technical capabilities.
RESPONSIBILITIES
Technical Leadership & Architecture
- Define the long-term technical vision and architecture for Docker's developer tooling platform spanning platform engineering, CI/CD, and AI-powered tools
- Lead authoring of SDLC tenets in partnership with other principal engineers, Security, and Infrastructure and build the mechanisms those tenets bind to (design gates, code review gates, pipeline standards, visibility)
- Establish architectural patterns, technical standards, and best practices across the developer tooling stack
- Design highly available, scalable infrastructure for hosting developer tools, agents, and platform services
- Drive technical decisions on tooling choices, provider strategies, build/deploy substrate, and agent orchestration frameworks
- Partner with Senior Manager and product leadership to align technical architecture with business objectives and productization opportunities
Systems Design & Implementation
- Architect and build Docker's internal developer platform, the self-service substrate enabling teams to scaffold, deploy, and operate services with minimal friction
- Design and implement CI/CD and build infrastructure that supports Docker's SDLC tenets and GitOps deployment patterns
- Establish reliability, security, and performance standards across developer tooling including SLOs, monitoring, incident response, and cost management
- Design integration points between developer tools and existing infrastructure (CI/CD pipelines, observability platforms, deployment systems)
Strategic Impact & Innovation
- Evaluate emerging technologies across developer tooling, platform engineering, AI/LLM, and agent frameworks to inform Docker's technical strategy
- Define and enforce the golden path, the concrete, left-to-right walkthrough of how Docker builds software, and identify where tooling closes gaps vs. where human process does
- Drive technical standards for measuring developer tool effectiveness: adoption metrics, productivity gains, pipeline performance, and developer satisfaction
- Lead cross-functional technical discussions influencing company-wide developer tooling architecture
- Define technical approach for productizing successful internal developer tools into customer-facing offerings
Leadership & Mentorship
- Mentor senior and staff engineers on platform engineering, CI/CD patterns, design, and AI/LLM integration
- Lead design reviews and technical decision-making across all developer tooling work
- Foster culture of technical excellence, experimentation, and rapid prototyping within the Developer Tools team
- Serve as primary technical contact and thought leader for developer tooling across Docker's engineering organization
- Collaborate with platform teams (Infrastructure, Security, Agentic Platform, Supply Chain Security) to establish shared technical standards and integration patterns
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
QUALIFICATIONS
REQUIRED:
- 10+ years software engineering experience with 3+ years in Staff or Principal Engineer roles
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Proven track record architecting and operating developer-facing platforms, internal tools, or developer productivity systems at scale
- Deep expertise in CI/CD systems, build infrastructure, and GitOps deployment patterns
- Production experience with cloud-native infrastructure including Kubernetes, observability systems (Prometheus, Grafana, Loki), and deployment tooling
- Experience designing self-service platforms, developer portals, or golden path tooling that enable other teams to move faster
- Working knowledge of AI/ML technologies and hands-on experience with LLM APIs or AI agent development
- Proficiency in Go (preferred), Rust, Java, or Python with strong software engineering fundamentals
- Exceptional product and platform mindset considering developer experience, business outcomes, and technical/security trade-offs
- Strong communication skills with ability to influence technical and non-technical stakeholders
- Track record of technical mentorship and elevating engineering teams' capabilities
- Ownership mentality with bias for action and iterative delivery in ambiguous, fast-moving environments
- Comfortable with autonomous work in distributed, remote-first teams across multiple time zones
PREFERRED:
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in DevOps, SRE, or platform engineering domains
- Contributions to open source developer tooling, platform engineering, or observability projects
- Experience productizing internal platforms into commercial offerings
- Deep knowledge of security, compliance, and operational best practices for production systems
- Experience with infrastructure-as-code frameworks (Terraform, Pulumi) and multi-cloud platforms (AWS, GCP, Azure)
- Track record driving org-wide adoption of developer tooling and engineering standards
WHAT TO EXPECT
FIRST 30 DAYS
- Understand Docker's current developer tooling landscape: AI tools, CI/CD state, platform engineering gaps, and the foundational SDLC gap
- Meet with engineering leadership, principal engineers, and key technical stakeholders across product engineering, Security, Infrastructure, and Agentic Platform
- Conduct deep technical assessment of current developer tooling infrastructure to identify opportunities and constraints across all four pillars
- Review existing tools in production and understand what's working, what isn't, and the technical lessons learned
- Partner with Senior Manager to define initial technical priorities and 90-day technical roadmap across pillars
FIRST 90 DAYS
- Define and document technical architecture for the Developer Tools platform across: system design, technology choices, integration patterns, and operational model
- Ship first production deliverable, either an extension of existing tooling or a net-new tool with architectural patterns and standards that scale to future work
- Establish technical foundations for the self-service platform: deployment pipeline, security controls, and cost management
- Lead or contribute to the SDLC tenets working session with principal engineers, Security, and Infrastructure
- Define success metrics and instrumentation strategy for measuring developer tool adoption, effectiveness, and productivity impact
- Create architectural decision records and best practices guides for teams building on the platform
FIRST YEAR OUTLOOK
- Establish mature technical architecture for the Developer Tools platform with multiple production tools demonstrating value
- Build production-ready self-service platform enabling multiple teams to build, deploy, and operate their own tools with minimal friction
- Define and implement technical standards for measuring developer productivity improvement: design quality, commit frequency, PR velocity, deployment reliability, and incident response times
- Lead technical strategy for productizing successful internal tools into customer-facing offerings
- Position Developer Tools as Docker's technical center of excellence for developer productivity, with regular technical talks, demos, and knowledge sharing
- Define multi-year technical roadmap including advanced platform capabilities, expanded AI tooling, and emerging technology adoption
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $198K – $319K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
As asset management counsel you will join an experienced and collaborative Legal team to primarily work on supporting the Galaxy Asset Management team. You will support the legal and compliance functions of Galaxy Asset Management across the full spectrum from formation, launch and management of private funds to the investments pursuant to which such funds deploy client capital. The ideal hire should have at least five to seven years of experience at a large law firm’s private investment funds group or in-house on asset management legal and investment issues, credit risk, fund formations, private venture-style investments, hedge funds and other active and passive investing strategies.
What You’ll Do:
Draft, review and execute on fund formation documentation, including entity formation, governance documentation, subscription documentation, and bespoke side letter agreements with limited partners
Advise on private credit, leveraged finance, credit risk transaction structuring, risk assessment and legal negotiation including direct lending and private debt transactions
Coordinate with external legal counsel, where applicable, as well as internal portfolio managers and sales teams on legal diligence, negotiation and execution of new investment opportunities
Advise internal stakeholders with respect to ongoing fund management matters, such as limited partner outreach, limited partner advisory committee (LPAC) management, updates to fund disclosure and offering documentation as needed and liquidations of funds following the conclusion of applicable investment periods
Assist Galaxy Asset Management’s Chief Compliance Officer and compliance team on legal matters relating to the formation and maintenance of Galaxy Asset Management funds and products
While the bulk of this role is expected to primarily focus on fund, investment and product-level matters, there will be opportunities for the right candidate to work with and alongside Venture Counsel in the diligence, negotiation and execution of private venture investments made by the various investing teams within Galaxy Asset Management, as well as other matters relating to asset management products, such as regulatory review and advising with respect to crypto-relevant issues and new asset management products
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work
What We’re Looking For:
The ideal candidate will be highly organized, have meticulous attention to detail and a demonstrated ability to produce high quality work product in a fast-paced, high-volume environment where multiple projects may be active simultaneously
Minimum 5-7 years of relevant prior experience with a large law firm or in-house in a credit risk, private investment and/or funds formation or asset management counsel capacity
Experience and knowledge with legal issues present for asset managers and Registered Investment Advisors, including the Investment Advisers Act of 1940, applicable SEC and CFTC rules and regulations, fund structuring (onshore and offshore), conflict of interest management and allocation of investment opportunities across multiple funds and fund types including private funds, ETFs and ‘40 Act funds
Ability to navigate and manage transactions involving multiple parties, financial structures and unique terms and conditions
Interest in issues relating to digital assets is required; experience and/or prior knowledge in the space is a plus
Highly motivated, self-starter who takes initiative.
Positive attitude, and willingness to roll up sleeves (no job too big, no job too small).
Collaborative team member with a high level of professionalism and outstanding business judgment.
Excellent written and oral communication skills.
Active membership in the NY state bar
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$200,000
—
$225,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is transforming customer service through AI, helping businesses deliver fast, accurate, and reliable support at scale. Trust is foundational to that mission.
The Cloud Security team is responsible for protecting the platforms that power Fin. We partner closely with infrastructure and product engineering teams to secure cloud environments, detect emerging threats, respond to incidents, and build the security foundations that enable teams to move quickly with confidence. The team owns critical cloud security capabilities including detection engineering, cloud security monitoring, incident response, cloud security controls, and the security tooling that protects Fin's production environments. The team is responsible for securing the cloud platforms and production systems that underpin every Fin customer interaction.
The mission of the team is to help Fin build and operate trusted AI-powered customer service experiences by making security a natural part of how our cloud platforms, production systems, and engineering workflows are designed, deployed, and operated. As Fin continues to expand its capabilities and adoption, you'll help define how cloud security evolves alongside increasingly sophisticated systems and threat models. We're taking an AI-first approach to security, investing in areas such as AI-assisted detection engineering, automated investigations, continuous monitoring, and emerging defensive capabilities to help meet an evolving threat landscape.
What will I be doing?
Design and implement secure cloud architectures across our AWS environments.
Build and maintain protective and detective controls that improve visibility into threats across our cloud environments.
Develop detection engineering capabilities that identify attacker behaviour and reduce time to detection and response.
Lead cloud security investigations and incident response activities in partnership with engineering teams.
Participate in a shared on-call rotation and help coordinate containment, remediation, and recovery efforts during security incidents.
Build automation that improves the scalability, reliability, and effectiveness of security controls.
Partner with infrastructure teams to embed security into cloud platforms, infrastructure-as-code workflows, and engineering practices.
Develop and improve cloud security standards, guidance, and best practices across Fin.
Drive security initiatives from problem definition through design, implementation, and measurable outcomes.
Assess emerging threats to cloud environments and help evolve our defensive capabilities.
Help shape Fin's AI-first approach to security, including AI-assisted detection, automated investigations, continuous monitoring, and emerging defensive capabilities.
Support the secure adoption of AI-assisted software development tools and engineering workflows.
What skills do I need?
Proven experience in cloud security, security engineering, detection engineering, or a closely related field.
Strong experience securing and operating production AWS environments.
Deep understanding of cloud security principles, modern attack techniques, and security best practices.
Experience building or operating detection, monitoring, or threat detection capabilities.
Hands-on experience investigating security incidents, leading technical investigations, and driving remediation efforts.
Experience implementing security controls across cloud platforms and production environments.
Strong programming skills and experience building automation, tooling, or operational workflows.
Experience working with infrastructure-as-code practices and modern cloud-native technologies.
Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness.
Ability to communicate security concepts clearly and collaborate effectively with engineering teams.
A pragmatic approach to balancing security, customer impact, and engineering velocity.
Bonus skills & attributes
Experience building detection engineering, threat hunting, or security operations capabilities at scale.
Experience with cloud-native security platforms, CNAPP technologies, or large-scale cloud security monitoring.
Experience applying AI to detection, response, threat analysis, or security operations workflows.
Familiarity with AWS networking, identity, and cloud security patterns.
Experience working across both large-scale SaaS environments and high-growth companies.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is transforming customer service through AI, helping businesses deliver fast, accurate, and reliable support at scale. Trust is foundational to that mission.
The Cloud Security team is responsible for protecting the platforms that power Fin. We partner closely with infrastructure and product engineering teams to secure cloud environments, detect emerging threats, respond to incidents, and build the security foundations that enable teams to move quickly with confidence. The team owns critical cloud security capabilities including detection engineering, cloud security monitoring, incident response, cloud security controls, and the security tooling that protects Fin's production environments. The team is responsible for securing the cloud platforms and production systems that underpin every Fin customer interaction.
The mission of the team is to help Fin build and operate trusted AI-powered customer service experiences by making security a natural part of how our cloud platforms, production systems, and engineering workflows are designed, deployed, and operated. As Fin continues to expand its capabilities and adoption, you'll help define how cloud security evolves alongside increasingly sophisticated systems and threat models. We're taking an AI-first approach to security, investing in areas such as AI-assisted detection engineering, automated investigations, continuous monitoring, and emerging defensive capabilities to help meet an evolving threat landscape.
What will I be doing?
Design and implement secure cloud architectures across our AWS environments.
Build and maintain protective and detective controls that improve visibility into threats across our cloud environments.
Develop detection engineering capabilities that identify attacker behaviour and reduce time to detection and response.
Lead cloud security investigations and incident response activities in partnership with engineering teams.
Participate in a shared on-call rotation and help coordinate containment, remediation, and recovery efforts during security incidents.
Build automation that improves the scalability, reliability, and effectiveness of security controls.
Partner with infrastructure teams to embed security into cloud platforms, infrastructure-as-code workflows, and engineering practices.
Develop and improve cloud security standards, guidance, and best practices across Fin.
Drive security initiatives from problem definition through design, implementation, and measurable outcomes.
Assess emerging threats to cloud environments and help evolve our defensive capabilities.
Help shape Fin's AI-first approach to security, including AI-assisted detection, automated investigations, continuous monitoring, and emerging defensive capabilities.
Support the secure adoption of AI-assisted software development tools and engineering workflows.
What skills do I need?
Proven experience in cloud security, security engineering, detection engineering, or a closely related field.
Strong experience securing and operating production AWS environments.
Deep understanding of cloud security principles, modern attack techniques, and security best practices.
Experience building or operating detection, monitoring, or threat detection capabilities.
Hands-on experience investigating security incidents, leading technical investigations, and driving remediation efforts.
Experience implementing security controls across cloud platforms and production environments.
Strong programming skills and experience building automation, tooling, or operational workflows.
Experience working with infrastructure-as-code practices and modern cloud-native technologies.
Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness.
Ability to communicate security concepts clearly and collaborate effectively with engineering teams.
A pragmatic approach to balancing security, customer impact, and engineering velocity.
Bonus skills & attributes
Experience building detection engineering, threat hunting, or security operations capabilities at scale.
Experience with cloud-native security platforms, CNAPP technologies, or large-scale cloud security monitoring.
Experience applying AI to detection, response, threat analysis, or security operations workflows.
Familiarity with AWS networking, identity, and cloud security patterns.
Experience working across both large-scale SaaS environments and high-growth companies.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Tel Aviv, Israel
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
MAIN PURPOSE OF THE JOB
We are looking for a native Hebrew speaker to join our team as a freelance translator and proofreader with experience in the field of automotive related documents.
This role involves providing Hebrew designations for a conceptual termbase, focusing on terms related to parts, engines, motors, and technologies used in modern trucks and buses.
The ideal candidate will ensure the English definition is the basis for translating, copy-editing and conducting quality checks in his/her native language and locale as well as the accuracy and consistency of terminology across the term base.
The Hebrew Linguist will also need to be fluent in English (UK) as the source terms and all data at concept level is in English UK.
Project Details
Location: Remote
Employment Type: Freelance/Independent Contract
Responsibilities:
Task type: Translation, Copy-Editing (CE), Quality Check (QC)
Content Specialty: Technical Specifications
CAT Tool: working with XTM/Phrase
Expected volume: less than 500 words/weekly
Hebrew translation, copyediting and conducting quality checks to identify any issues related to grammar, spelling, punctuation, fluency, terminology, consistency, or style. Conduct improvements where necessary.
Qualifications:
Education: Bachelor's degree in Linguistics, Translation, Terminology Management, or a related field. A Master's degree is a plus.
Minimum 3
years' experience translating and reviewing content and conducting quality checks in the specified subject matter.
Terminology Management: Proven experience in terminology management, preferably in a professional setting or specialized industry. Familiarity with terminology management principles, processes, and tools is required.
Technical Skills: Knowledge of database management, data entry, and file management processes.
Domain Knowledge: Strong understanding of terminology specific to the automotive industry, with an emphasis on trucks and buses part denominations and technologies. Understanding of HIM and driving assistance technologies.
Attention to Detail: Exceptional attention to detail and a strong commitment to accuracy and precision in terminology management.
Collaboration and Communication: Excellent interpersonal skills with the ability to collaborate effectively with cross-functional teams, subject matter experts, and stakeholders. Strong written and verbal communication skills are necessary.
Analytical Thinking: Strong analytical and problem-solving skills to analyze complex terminology challenges and provide effective solutions.
Terminology Tools: Familiarity with word track changes tool, or Jira, terminology management software and tools is a plus. Experience with database management and file organization is advantageous.
Organizational Skills: Ability to manage multiple tasks, prioritize them effectively, and meet deadlines in a fast-paced environment.
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our community team.
If this opportunity sounds appealing to you, apply below.
Job Reference: #LI-JC1
Location: Berlin, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Full professional proficiency in French, English, and German
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Work From Home perks, 1 month parental leave for the second parent.
Balance:
Flexible hours, Total work from home possible anywhere in Germany 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Solution Expert
Case Study Meeting with 2 Solution Expert Coach and a Solution Expert
Clarification Meeting with our Head of Professional Services
Culture Fit Meeting with our Chief Human Resources Officer
Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Change Management Specialist Finance Transformation
Remote, United States
*This is a 6 month contract assignment
At Sony Interactive Entertainment (SIE), we are transforming how Finance operates through innovation, technology modernization, and operational excellence. As part of the newly established Finance Transformation Office (FTO), the Change Management Specialist serves as the Organizational Change Management (OCM) lead responsible for designing and driving the people strategy that enables successful transformation across our global Finance organization.
Reporting to the Director of Finance Transformation, this individual contributor will develop enterprise-wide change management strategies, frameworks, governance, stakeholder engagement plans, communications, and adoption measurement that support successful implementation of Finance transformation initiatives. Working across Finance, IT, HR, and other business functions, this role will influence leaders at every level to build organizational readiness, accelerate adoption, and embed sustainable change.
The ideal candidate brings deep expertise leading organizational change for complex Finance, ERP, or enterprise transformation programs. They combine strategic thinking with hands-on execution and are comfortable partnering with executive leadership while influencing cross-functional stakeholders in a highly matrixed global environment.
Responsibilities:
Organizational Change Strategy & Planning
Design, implement, and continuously evolve the Organizational Change Management (OCM) strategy supporting the Finance Transformation portfolio.
Develop and maintain enterprise OCM frameworks, methodologies, governance models, and reusable toolkits that establish consistent change practices across initiatives.
Lead Change Impact Assessments to identify impacted stakeholder groups, business risks, organizational dependencies, and adoption requirements.
Establish governance for organizational readiness, change saturation, and adoption planning, providing insights and recommendations to transformation leadership.
Develop stakeholder engagement strategies tailored to global, regional, and functional audiences.
Executive Sponsorship & Stakeholder Engagement
Partner with executive sponsors across the C-suite, Finance Leadership Team (FLT), and Executive Leadership Team (ELT) to build active and visible sponsorship throughout the transformation lifecycle.
Coach senior leaders on effective change leadership and provide strategic guidance, messaging, and materials that reinforce adoption.
Develop Sponsor Coalition Maps that align executive sponsorship across workstreams and organizational levels.
Build trusted relationships across Finance, HR, IT, and business leaders to drive alignment, engagement, and accountability.
Communications & Change Delivery
Develop and execute integrated communication strategies that support Finance Transformation initiatives across global audiences.
Create executive communications, leadership briefings, town halls, intranet content, and other change materials that reinforce transformation objectives.
Design audience-specific communication plans based on stakeholder needs, organizational impact, geography, and business priorities.
Establish enterprise OCM standards, templates, and toolkits that enable consistent change delivery across the Finance Transformation portfolio.
Develop People Manager Enablement and Change Champion programs that equip leaders to effectively guide their teams through change.
Implement feedback mechanisms to measure stakeholder sentiment and continuously improve communication effectiveness.
Change Readiness, Adoption & Reporting
Define and implement enterprise change readiness assessments across Finance Transformation initiatives.
Develop executive dashboards, scorecards, and reporting that provide visibility into organizational readiness, adoption progress, key risks, and benefits realization.
Establish and monitor key Organizational Change Management metrics, including stakeholder engagement, adoption, training effectiveness, communications impact, and sponsor effectiveness.
Track adoption outcomes and provide data-driven recommendations that improve business performance and transformation success.
Conduct post-implementation reviews and incorporate lessons learned into future change management practices.
Resistance Management
Identify potential sources of organizational resistance and develop targeted strategies that improve stakeholder engagement and adoption.
Apply established change management methodologies, including Prosci ADKAR or comparable frameworks, to support successful organizational transitions.
Partner with business leaders to resolve adoption challenges and reinforce sustainable behavioral change across impacted teams.
Training & Capability Development
Serve as the Organizational Change Management subject matter expert for the Finance Transformation Office, providing guidance and coaching across transformation initiatives.
Conduct Training Needs Analyses and partner with HR and Learning & Development to develop learning pathways that prepare employees for new processes, systems, and ways of working.
Design manager enablement resources that strengthen leadership capability and support successful change adoption.
Measure training effectiveness and recommend improvements that accelerate user proficiency and long-term adoption.
Enterprise Change Capability
Build long-term organizational change capability by developing reusable playbooks, governance models, knowledge repositories, and best practices that can be leveraged across future transformation initiatives.
Promote continuous improvement by identifying opportunities to enhance change management practices, tools, and organizational maturity.
Design recognition strategies that reinforce desired behaviors, celebrate transformation milestones, and support sustained adoption.
Qualifications:
8+ years of progressive Organizational Change Management experience supporting large-scale business transformation initiatives within complex global organizations.
Demonstrated success developing enterprise-wide change management strategies for Finance, ERP, operating model, or technology transformation programs.
Experience establishing Organizational Change Management governance, stakeholder engagement strategies, executive sponsorship programs, communications, training, and adoption frameworks.
Proven ability to develop executive reporting, change readiness assessments, dashboards, and metrics that inform leadership decision-making.
Strong experience influencing executive leaders and cross-functional stakeholders without direct authority.
Experience partnering with Finance, IT, HR, and business leaders in highly matrixed organizations.
Bachelor's degree in Business Administration, Organizational Development, Human Resources, Communications, Organizational Psychology, or a related field.
Prosci Certified Change Practitioner, Certified Change Management Professional (CCMP), APMG Change Management Practitioner, or equivalent change management certification.
Preferred Qualifications:
PMP certification.
MBA or other advanced degree.
Experience supporting SAP S/4HANA, ERP modernization, or other enterprise technology implementations.
Experience leading Organizational Change Management within Finance transformation programs.
Management consulting experience (Big Four or equivalent) supporting Finance Transformation or Organizational Change Management.
Experience developing enterprise-wide Organizational Change Management frameworks, governance models, and playbooks.
#LI-SV1
#Remote
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below.
$117,800
—
$176,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Japan
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Overview
Nex is looking for a Senior Producer, External Japan to drive our externally developed game projects on Nex Playground in the Japanese market. Sitting in the Publishing organization and reporting to the Japan General Manager, this is a pivotal role as we expand beyond our internal development capacity, and a unique opportunity to tap into Japan’s world-class game development ecosystem and its rich landscape of iconic IP.
You will own the external product pipeline from ideation through launch and sustain phases, working with a wide range of Japanese game developers, from major studios to mid-size and boutique teams, as well as leading IP holders spanning anime, manga, character, and entertainment franchises, to bring bar-raising experiences to Nex Playground.
The Senior Producer, External Japan will partner closely with internal game development teams, QA, BD, Legal, and the Japan GTM team, while collaborating with the US Publishing organization to ensure Japan’s external content pipeline is aligned with the global roadmap and platform standards.
The Role
Your core focus is managing Japan’s external game development pipeline end-to-end, from identifying and onboarding the right developer and IP partners, through green light, production, launch, and live operations. That includes:
Owning the full production pipeline for externally developed experiences in Japan, from developer pitch and selection through GTM and sustain.
Building and managing relationships with Japan-based game developers of all scales, from major studios to mid-size and boutique teams, as second-party development partners.
Negotiating and managing partnerships with Japanese IP holders, including anime, manga, character, and entertainment licensors.
Serving as the primary Japan-side partner to the US Publishing team, ensuring Japan’s external content pipeline is integrated into the global roadmap.
Reporting to the Japan General Manager and representing Japan’s external development strategy in global publishing forums.
What You’ll Do
Game Quality & Creative Direction
Develop a deep, inside-out understanding of each externally developed title, its gameplay systems, creative vision, target audience, and quality bar, so that all feedback and decisions are grounded in a clear view of what the game needs to be.
Set the destination clearly for each project, defining the quality bar and creative vision, while leaving how to get there to the developer and their Director. The Producer’s role is to bring out the best in the development team, not to do their job for them.
Conduct regular, structured playthroughs and build reviews throughout the development cycle, providing sharp, meaningful, and timely feedback through questions and commentary that motivate the team and elevate quality without overriding the developer’s creative ownership.
Continuously assess whether each project is tracking toward the right vision, not just technically complete, but genuinely fun, polished, and right for the Nex Playground audience, and course-correct early when it is not.
Recognize that a project requiring the Producer to take over creative direction is already in trouble; intervene early through clear communication, targeted feedback, and escalation before a project reaches that point.
Exercise the Producer’s ultimate authority decisively and with sound judgment when necessary, including recommending a change of Director or, in extreme cases, replacing the Developer entirely. Knowing when and how to make that call, and having the courage and clarity to act on it at the right moment, is one of the most critical responsibilities of this role.
Budget, Schedule & Green Light Management
Drive the green light process for each Japan external project, proactively coordinating with BD, Finance, Legal, and US Publishing to gather required inputs, align stakeholders, schedule green light reviews, and secure formal approval to proceed.
Own the milestone approval process end-to-end: prepare milestone review materials, schedule and facilitate approval meetings with relevant internal stakeholders, manage pre-meeting alignment, and ensure decisions are documented and communicated clearly.
Manage the full budget for each Japan external development project, tracking costs against approved budgets, processing milestone payments, managing change requests, and flagging financial risks to the Japan GM and Finance team.
Define, maintain, and enforce project schedules and milestone plans for all Japan external titles, holding developers accountable to agreed timelines and proactively identifying and resolving schedule risks before they become blockers.
Escalate budget overruns, schedule slippage, or unresolvable quality concerns to the Japan GM and US Publishing team promptly, with clear context and recommended actions.
External Production Pipeline Management
Oversee the entire production pipeline for Japan externally developed experiences, including developer pitch and selection, green light, project planning, milestone tracking, and launch readiness.
Build out production frameworks and implement tracking mechanisms to manage the Japan external pipeline from pre-green light through GTM and sustain phases.
Foster a collaborative, problem-solving approach with Japan development teams to drive high-quality games and experiences that meet Nex Playground’s bar.
Work with the internal Development team to support Japan external projects as needed, ensuring smooth integration with Nex Playground’s platform and technical standards.
Developer Relationships & Onboarding
Identify, evaluate, and onboard Japan-based game developers across all scales, from major studios and mid-size teams to boutique developers, as Nex Playground external development partners.
Manage the full developer onboarding process for Japan developers, including documentation, tooling access, Discord channel management, and ongoing developer communications.
Contribute to an evolving green light process for new Japan development projects, coordinating with BD, Finance, and Legal to conduct thorough developer due diligence and reviews.
Build long-term, trust-based relationships with Japan’s game development community across all studio sizes and types, positioning Nex Playground as a premier platform partner.
Represent Nex Playground at Japan game industry events, developer conferences, and networking forums to identify and cultivate new development partnerships.
Japanese IP Partner Management
Identify and pursue partnerships with Japanese IP holders across anime, manga, character franchises, and entertainment properties that are a strong fit for Nex Playground’s audience.
Develop and implement a constructive feedback loop for Japanese IP holders and key internal stakeholders to enhance overall game quality while upholding high standards across gameplay, visuals, branding, and design.
Manage day-to-day relationships with IP licensors, including approval processes, creative reviews, milestone sign-offs, and compliance with licensor brand guidelines.
Work closely with BD and Legal to structure and negotiate IP licensing agreements, ensuring commercial terms and usage rights are clearly defined and protected.
Navigate the nuances of Japanese licensor relationships with cultural sensitivity and professionalism, building mutual trust and long-term partnership value.
Localization Support & Planning
Work closely with the Localization Manager to ensure localization is planned, scoped, and resourced from the earliest stages of each Japan external project, not treated as an afterthought.
Incorporate localization milestones into each project’s master schedule, ensuring string freezes, asset handoffs, translation turnarounds, and localization QA are accounted for and protected throughout the production cycle.
Monitor localization progress against the schedule, proactively identifying risks or delays and working with the Localization Manager and external developer to resolve blockers before they impact the launch date.
Facilitate communication between the external developer and the Localization Manager, ensuring developers understand localization requirements, handoff processes, and quality standards from the outset.
Ensure that localized builds are reviewed and signed off as part of the milestone approval process, and that localization quality is treated as a non-negotiable component of overall game quality.
Live Operations & Sustain
Plan and manage for success with Live Operations for Japan external titles, including developing update plans, quality of life improvements, and major content releases.
Monitor post-launch performance of Japan external titles using data-driven insights to inform live ops decisions and improve KPIs aligned with business goals.
Coordinate with Japan GTM, QA, and the US Publishing team on content release cadence and sustain strategy for Japan external titles.
Manage IP licensor approvals for ongoing live content updates, ensuring all new content meets licensor standards and is cleared efficiently.
Cross-Functional Collaboration
Partner with:
Japan General Manager: direct reporting line; external production strategy, green light decisions, and Japan content roadmap
US Publishing team: align Japan external pipeline with global roadmap, share production frameworks, and coordinate on platform standards
Japan GTM & Performance Marketing Manager: coordinate on launch readiness, GTM planning, and content marketing for Japan external titles
Internal Game Development team: technical integration support for Japan external projects
Localization Manager: support localization planning and execution for Japan external titles, ensuring localization is scoped into the project schedule from the outset, milestones are met, and the final localized product meets Nex Playground’s quality standards
BD & Legal: developer due diligence, IP licensing negotiations, and contract management
Finance: budget management, milestone payment processing, and development cost tracking
Communicate project updates, risks, and timelines clearly and proactively to cross-functional teams and leadership across Japan and US time zones.
What You Bring
Must-Have
6+ years
of experience in game production, including full ownership of project budgets, milestone schedules, payment processing, and quality management from green light through launch.
Proven experience driving green light and milestone approval processes, coordinating cross-functional stakeholders, facilitating approval meetings, managing pre-meeting alignment, and securing sign-off across BD, Finance, Legal, and publishing teams.
Deep, inside-out knowledge of game development, able to assess the quality and direction of a project at any stage and provide feedback that is sharp, meaningful, and motivating without overriding the developer’s creative ownership.
Proven ability to set a clear destination for a development team, defining the vision and quality bar, while empowering the developer’s Director to own how to get there.
Sound judgment and courage to make the hardest calls when necessary, including recommending a change of Director or replacing a Developer who is not delivering, and the experience to know when that moment has come.
Experience managing relationships with Japan-based game developers across varying studio sizes and types, with a strong understanding of Japan’s game development culture and industry dynamics.
Experience managing IP partnerships with Japanese licensors (anime, manga, character, or entertainment franchises), including approval processes and creative reviews.
Strong knowledge of game development disciplines, including engineering, design, art, and QA.
Exceptional communication and interpersonal skills, with the ability to build strong, trust-based relationships with external partners and internal stakeholders.
Strong problem-solving skills with a keen eye for detail and the ability to manage multiple projects simultaneously.
Adaptability to change and composure in fast-paced, ambiguous environments.
Native or near-native Japanese proficiency
(written and verbal) for developer and IP partner relationships; strong English proficiency for collaboration with US Publishing and internal teams.
Nice-to-Have
Experience with motion-based, interactive, or family-focused games.
Passion for kids’ and family entertainment, with an understanding of what resonates with Japanese family and kids’ audiences.
Existing relationships with Japan-based game developers of any scale, IP licensors, or entertainment companies.
Experience working in a global publishing organization, bridging Japan-side production with US or international HQ teams.
Familiarity with live operations frameworks, including update planning, content release cadence, and player retention strategies.
Experience using data-driven insights to inform production and live ops decisions.
Background in or strong understanding of Japan’s anime, manga, and character licensing ecosystem.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Security Engineer to build the systems that triage and validate bug bounty and other externally reported security findings, not to work the queue. This role suits a software engineer moving into security or a security engineer with a strong engineering background. You will build large language model (LLM) and agent-based tooling that validates findings, traces them to their root cause, and opens fixes for well-understood vulnerability classes. This is a hybrid role based in San Francisco or New York City, with three days a week in the office.
What you’ll do
Build the systems that take in externally reported vulnerabilities and assess validity, severity, and reproducibility at a volume manual triage cannot match
Build LLM and agent-based analysis that validates business logic, authentication, and design-level findings, not just known signatures
Build systems that trace validated findings to their root cause and propose, and increasingly open, fixes for well-understood vulnerability classes, with human review gates
Own the bug bounty program, including scope, policy, and researcher engagement, and feed every resolved report back into automated triage
Extend the tooling into security testing capabilities that customers can use on what they build and deploy
What you need
5+ years of software engineering or security engineering experience, building and shipping production systems or internal tools
Wrote production code in JavaScript/TypeScript on Node.js, with hands-on experience in web frameworks such as Next.js or React
Built with LLM or agent-based tooling
Reproduced and assessed externally reported vulnerabilities, including judging severity
Bonus if you
Built security automation used across an engineering org, not just for your own team
Built systems that auto-generate or propose code fixes, not just findings
Tested or secured multi-tenant platforms where customer-built applications run on shared infrastructure
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote - United States
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're looking for a Security Engineer to join our Cloud Security Engineering team. In this role, you'll help strengthen the security of our platform by building and improving the controls that protect our infrastructure. You'll play a key role in making security a core part of how we build, deploy, and scale our systems, while helping the company grow securely and confidently.
You'll report to the Security Operations Manager, and this is a hybrid or fully remote within the United States. If you're based within commuting distance of our SF or NY offices, the role includes in-office anchor days on Monday, Tuesday, and Friday.
What you'll do
Design and implement scalable security controls across our cloud-native platform.
Harden infrastructure components using infrastructure-as-code, policy enforcement, and service isolation.
Build secure by default infrastructure and code CI/CD pipelines.
Collaborate with platform and infrastructure teams to integrate security best practices into architecture and workflows.
Stay ahead of cloud security trends and adopt cutting-edge technologies to enhance platform resilience.
Conduct threat modeling, risk analysis, and mitigation planning for critical systems.
Drive improvements in monitoring, detection, and incident response at the platform level.
Build, deploy and maintain relevant tooling.
What you need
8+ years of experience in infrastructure or platform security roles.
Deep understanding of secure cloud infrastructure (AWS/GCP), identity and access management, and system hardening.
Proficient with tools like Terraform, CDK, Kubernetes, and CI/CD security.
Skilled at balancing engineering realities with principled security practices.
Proven track record of shipping secure, resilient systems at scale.
Bonus if you
Have built or scaled security automation pipelines.
Contributed to open-source security projects or tools.
Hold certifications such as GCP Security Engineer, AWS certifications, CISSP, or OSCP.
Hold a bachelor's or master's degree in Cybersecurity or similar disciplines.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Perth, Australia; Kuala Lumpur, Malaysia
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Based in Perth or Kuala Lumpur, we are seeking a Procurement Manager to oversee the end-to-end procurement process across APAC.
Accountabilities
Oversee the end-to-end procurement process for in-scope areas
Ensure timely and cost-effective procurement of materials, equipment, and services
Develop and implement procurement policies, procedures, and best practices to enhance efficiency and compliance
Establish and maintain strong relationships with key suppliers to ensure reliable supply and quality of goods and services
Conduct supplier performance evaluations and implement improvement plans as necessary
Negotiate contracts and agreements with suppliers to secure favorable terms and conditions
Identify opportunities for cost savings and process improvements within the procurement function.
Monitor and analyze procurement expenditures to ensure budget adherence and cost efficiency.
Develop and track key performance indicators (KPIs) to measure procurement effectiveness and cost savings
Work closely with internal stakeholders to align procurement activities with business needs
Support project teams by ensuring timely procurement of materials and services for new projects and initiatives
Facilitate effective communication and collaboration across departments to achieve common goals
Identify and mitigate procurement-related risks, including supply chain disruptions and non-compliance with regulations
Ensure compliance with health, safety, and environmental (HSE) standards in all procurement activities
Maintain up to date knowledge of industry regulations, standards and best practices
Coach and mentor procurement team members and high-potential talent.
Responsibilities
Manage ethics and risk mapping based on geographic footprint of operations
Provide procurement status reports (PSRs) to business line and project managers
Requirements
7–10+ years’ experience in end-to-end supply chain, logistics, or operations (preferably multi-country across APAC region)
Experience in a regulated, complex, or asset-intensive industry
Bachelor’s degree in Supply Chain, Logistics, Engineering, Business, or related field
APICS (CSCP/CPIM), CIPS, or Lean Six Sigma certification is preferred
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
For this role we are looking for a
German and French speaking
IT Service Desk
Analyst
for our team. The person can be based everywhere in EU.
Task and Responsibilities:
provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
First level technical support
Provide prompt responses to questions from employees as well as from client’s site
Documentation of problems and knowledge database creation
Provide hardware migration teams with information and appropriate reports and lists
Process Improvement activities
Consult with IT experts, if the appropriate course of action in unclear
Requirements
Language skills: fluent
German and English
, French is a big advantage
Technical skills are a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task handling multiple clients
Ability to work independently as well as willing to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered software company transforming digital validation processes within the pharmaceutical, biotechnology, and medical device industries. Their platform leverages artificial intelligence and automation to dramatically reduce validation timelines and costs, helping regulated organizations accelerate innovation while maintaining compliance and quality standards.
As a fast-growing scale-up, the company offers the opportunity to work on meaningful technology that directly impacts life sciences teams around the world.
Job Summary
We are looking for a Junior Support Engineer to join a growing engineering team supporting customers across the life sciences industry. This is an excellent opportunity for an early-career software engineer who enjoys debugging technical issues, solving customer problems, and working directly with modern web technologies.
As the first point of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes, and communicate solutions clearly to customers. You’ll work closely with engineering, product, and QA teams while gaining hands-on experience across the full software stack.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase codebase.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-powered development tools to trace errors and identify root causes.
Debug front-end and back-end systems, including APIs, databases, and application logic.
Implement maintainable fixes using TypeScript across the application stack.
Improve edge-case handling, reliability, and overall application performance.
Draft clear and professional customer emails explaining issues, resolutions, and next steps.
Provide calm and empathetic support during high-pressure customer situations.
Collaborate with product, QA, and engineering teams to prioritize and resolve issues.
Assist with patch releases and ongoing platform improvements.
Update internal documentation, runbooks, and knowledge base articles to improve future support processes.
Requirements
Experience developing applications using JavaScript and TypeScript.
Hands-on experience with Next.js, React, Node.js, Supabase, and SQL.
Strong debugging, troubleshooting, and problem-solving skills with excellent attention to detail.
Ability to work independently, take ownership of issues, and drive resolutions to completion.
Excellent written English communication skills and the ability to explain technical concepts to non-technical users.
Comfortable communicating directly with customers and diagnosing technical issues in a professional manner.
Experience using modern development workflows, version control systems, and software engineering best practices.
Experience independently shipping software features or contributing to production applications is preferred.
Exposure to AI-assisted development tools such as Cursor or similar coding assistants is a plus.
Previous experience in technical support, customer-facing engineering roles, SaaS companies, or startup environments is advantageous.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Chile
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an AI-powered digital validation platform serving pharmaceutical, biotechnology, and medical device organizations worldwide. Their technology helps life sciences teams dramatically reduce validation costs, automate complex workflows, and accelerate compliance processes through intelligent automation and AI-driven assurance solutions.
As a rapidly growing scale-up company, they are building the next generation of digital validation tools that enable teams of all sizes to work more efficiently and deliver critical projects faster.
Job Summary
We are seeking a Junior Support Engineer to join a growing technical team supporting customers across the life sciences industry. This role is ideal for an early-career software engineer who enjoys debugging, problem-solving, and working directly with customers to resolve technical issues.
As the first line of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes across the application stack, and communicate solutions clearly and professionally. You'll work with modern technologies including Next.js, React, Node.js, Supabase, and TypeScript while collaborating closely with product and engineering teams.
This is an excellent opportunity for someone looking to grow their software engineering career while gaining hands-on experience in customer-facing technical support.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs across the platform.
Use Cursor or similar AI-assisted development tools to trace errors, inspect code, and identify root causes.
Write clean, maintainable TypeScript code to resolve bugs and improve application stability.
Contribute fixes across both frontend and backend systems.
Communicate technical solutions clearly through customer-facing emails.
Help customers troubleshoot issues while maintaining professionalism and empathy during challenging situations.
Collaborate with Product, QA, and Engineering teams to prioritize fixes and improve product reliability.
Document common issues, solutions, and troubleshooting processes within internal knowledge bases.
Assist with monitoring, testing, and continuous improvement initiatives.
Requirements
Basic experience with JavaScript and TypeScript development.
Familiarity with modern web technologies including Next.js, React, Node.js, SQL databases, and Supabase.
Strong debugging, troubleshooting, and problem-solving skills.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Comfortable communicating directly with customers and handling technical issues professionally and empathetically.
Ability to work independently, take ownership of tasks, and manage priorities with minimal supervision.
Strong attention to detail and a willingness to learn new technologies and tools quickly.
Experience using AI-assisted development tools such as Cursor or similar IDE tools is advantageous.
Previous customer support or technical support experience is preferred.
Experience contributing to production applications or independently shipping software features is a plus.
Understanding of software testing, troubleshooting methodologies, and root-cause analysis is beneficial.
Successfully diagnose and resolve customer issues accurately and efficiently.
Deliver high-quality bug fixes with minimal oversight while maintaining code quality standards.
Communicate technical problems, resolutions, and next steps clearly to both customers and internal teams.
Provide professional, calm, and customer-focused support, particularly during high-pressure situations.
Contribute to internal documentation, runbooks, and knowledge bases to reduce recurring issues and improve team efficiency.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: North Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered validation technology company serving pharmaceutical, biotechnology, and medical device innovators globally. Their platform helps life sciences organizations dramatically reduce validation costs, accelerate compliance workflows, and streamline complex digital validation processes through intelligent automation and AI-driven assurance.
As the company continues its growth journey, they are expanding their engineering team to support a growing international customer base.
Job Summary
We are seeking a Junior Support Engineer to join a fast-growing software company operating at the intersection of AI and life sciences. This role is ideal for an early-career software engineer who enjoys solving technical problems, debugging applications, and helping customers succeed.
As the first line of technical support, you will investigate customer issues, troubleshoot application problems, implement fixes, and communicate solutions clearly to customers. You’ll work closely with Product, QA, and Engineering teams while gaining hands-on experience across modern web technologies including Next.js, React, Node.js, TypeScript, and Supabase.
This is an excellent opportunity for someone looking to grow their software engineering career in a supportive startup environment.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-assisted development tools to inspect code, analyze call stacks, and identify root causes.
Develop and deploy maintainable TypeScript fixes across both frontend and backend systems.
Improve edge-case handling, application reliability, and performance.
Write clear and customer-friendly email responses explaining technical issues and resolutions.
Support customers professionally and calmly during high-pressure situations.
Collaborate with Product, QA, and Engineering teams to prioritize urgent issues and releases.
Contribute to internal documentation, knowledge bases, and support runbooks.
Help improve monitoring, alerting, and recurring issue prevention processes.
Requirements
Experience with Next.js, React, Node.js, TypeScript, Supabase, SQL, and Cursor or similar AI-assisted development tools.
Strong debugging, troubleshooting, and problem-solving abilities.
Solid understanding of software engineering principles, coding best practices, and modern development workflows.
Ability to work independently, manage priorities, and execute tasks with minimal supervision.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Customer-focused mindset with strong interpersonal skills and the ability to remain calm under pressure.
Experience communicating directly with customers regarding technical issues is highly preferred.
Experience building, shipping, or maintaining software applications independently is a plus.
Exposure to SaaS products, technical support, or support engineering environments is advantageous.
Familiarity with version control systems and collaborative software development practices.
Interest in AI, healthcare technology, biotechnology, or life sciences industries is beneficial.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Employee Relations: Serve as a key resource for employees and managers, providing guidance on HR policies, addressing and resolving employee conflicts, and fostering a positive and productive work environment.
- HR Administration: Manage HR systems, maintain accurate employee records, benefits enrollment, and generating HR reports.
- Employee Onboarding: Ensure a seamless experience from candidate offer approval to new hire start date.
- HR Policy Implementation: Develop and ensure the effective implementation of HR policies and procedures across Sierra, ensuring alignment with legal requirements and company values.
- Employee Engagement: Design and implement employee engagement programs to enhance employee satisfaction and foster transparent and effective communication.
- Organizational design: (structuring teams for efficiency and scalability, defining roles and responsibilities, aligning talent with business strategy), strategic thinking, coaching, business acumen
WHAT YOU’LL BRING
- 5+ years of experience in human resources or people operations, ideally in a fast-growing environment supporting Sales organizations.
- Demonstrated expertise and understanding of HR best practices, employment laws, and regulation.
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Proactive, innovative mindset with a focus on continuous improvement and strategic impact.
- Experience partnering with engineering, product, or other technical teams.
EVEN BETTER…
- Hands-on experience implementing HR systems and processes in a scaling company.
- Exposure to international HR compliance, including global employment laws and cross-border workforce considerations.
- Understanding of international compensation structures and total rewards programs.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorNex employees may be expected to collaborate with colleagues across different time zones; Communicate project updates, risks, and timelines clearly and proactively to cross-functional teams and leadership across Japan and US time zones
География найма не уточнена
УдалённоRemote - United States
Perth, Australia; Kuala Lumpur, Malaysia; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
УдалённоSouth Africa; Pakistan; Philippines; India
УдалённоColombia; Mexico; Argentina; Brazil; Costa Rica; Chile
УдалённоNorth Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
ОфисSan Francisco, CA
Все вакансии в одном месте - страница 299 · Job Hunters
