Location: Bordeaux, France; Grenoble, France; Lille, France; Lyon, France; Montpellier, France; Nantes, France; Toulouse, France; Paris, France; Brussels, Belgium; Liège, Belgium; Mons, Belgium; Namur, Belgium; Alkmaar, Netherlands; Amersfoort, Netherlands; Amsterdam, Netherlands; Schipol, Netherlands; Utrecht, Netherlands
Workplace: remote
We are looking for a results-driven
Fintech Sales and Presales Manager
to expand our customer base and drive revenue growth. This role focuses on building strong relationships with financial institutions, payment service providers, and enterprise clients by promoting innovative fintech solutions. The ideal candidate has experience selling financial technology and a deep understanding of payments, compliance, and digital finance ecosystems.
Key Responsibilities
Identify, target, and acquire new B2B clients within the fintech ecosystem (banks, PSPs, FX companies, lenders, wallets, remittance companies, etc.).
Manage the full sales cycle—from prospecting and pitching to negotiation and closing.
Conduct sales presentations, demos, and solution-focused discussions with senior stakeholders.
Understand client needs and match them with product capabilities and fintech industry use cases.
Develop and execute strategic sales plans to achieve revenue targets.
Maintain and grow existing customer relationships by ensuring high satisfaction and engagement.
Prepare proposals, pricing models, commercial offers, and contract terms.
Collaborate with product, compliance, and technical teams to ensure seamless onboarding and solution delivery.
Monitor trends in payments, digital banking, remittances, compliance (KYC/AML), and regulatory updates.
Represent the company at fintech events, conferences, and industry networking opportunities.
Report on sales performance, pipeline status, and market opportunities.
3 – 6 years of B2B sales experience in
fintech, payments, banking, remittances, FX, PSP/BaaS
, or related sectors.
Experience with preasales activities.
Strong track record of closing deals and managing enterprise-level clients.
Deep understanding of payment flows, cross-border transactions, digital wallets, or financial infrastructure.
Familiarity with compliance topics (KYC, AML, onboarding, due diligence).
Excellent communication, presentation, and negotiation skills.
Ability to explain technical/financial concepts in simple business language.
Self-driven, proactive, and comfortable working in a fast-paced environment.
Location: United Kindom, United Kingdom; Amsterdam, Netherlands; Buenos Aires, Argentina; Athens, Greece; Bangalore, India; Chittagong, Bangladesh; Dhaka, Bangladesh; Barcelona, Spain; Belize; Bogotá, Colombia; La Paz, Bolivia, Plurinational State of; Brasilia, Brazil; Brussels, Belgium; Cairo, Egypt; Chiasso, Switzerland; Santiago de Chile, Chile; Como, Italy; San Jose, Costa Rica; Zagreb, Croatia; Prague, Czechia; Delhi, India; Copenhagen, Denmark; Santo Domingo, Dominican Republic; Dubai, United Arab Emirates; Dublin, Ireland; Quito, Ecuador; Addis Ababa, Ethiopia; Helsinki, Finland; Accra, Ghana; Guatemala; Jakarta, Indonesia; Tel Aviv, Israel; Madrid, Spain; Lugano, Switzerland; Johor Bahru, Malaysia; Kuala Lumpur, Malaysia; Sliema, Malta; Manila, Philippines; Medellin, Colombia; Mexico City, Mexico; Milano, Italy; Montevideo, Uruguay; Nairobi, Kenya; Kathmandu, Nepal; Auckland, New Zealand; Wellington, New Zealand; Managua, Nicaragua; Lagos, Nigeria; Oslo, Norway; Islamabad, Pakistan; Panamá, Panama; Lima, Peru; Warsaw, Poland; Lisbon, Portugal; Rabat, Morocco; Rio de Janeiro, Brazil; Bucharest, Romania; Rome, Italy; San Salvador, El Salvador; Sao Paulo, Brazil; Riyadh, Saudi Arabia; Edinburgh, United Kingdom; Belgrade, Serbia; Sofia, Bulgaria; Colombo, Sri Lanka; Stockholm, Sweden; Berne, Switzerland; Geneve, Switzerland; Taipei, Taiwan; Tallinn, Estonia; Tbilisi, Georgia; Bangkok, Thailand; Abu Dhabi, United Arab Emirates; Hanoi, Vietnam; Yerevan, Armenia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are looking for talented individuals to join us for an internship in 2025/2026. MSc/PhD Internships at Tether aim to provide students with the opportunity to actively contribute to our products and research, and to the organization's future plans and emerging technologies.
In our team, you will have the opportunity to participate in the development of the state-of-the-art (SOTA) foundation models, and will also be responsible for optimizing our distributed model training framework continuously.
PhD internships at Tether provide students with the opportunity to actively contribute to our products and research, and to the organization's future plans and emerging technologies. Our dynamic internship experience blends hands-on learning, enriching community-building and development events, and collaboration with industry experts.
Applications will be reviewed on a rolling basis. We encourage you to apply early. Please state your availability clearly in your resume (Start date, End date).
Responsibilities
Research and develop state-of-the-art LLM and/or video or multimodality models to accelerate open-source progress in the domains.
Implement the application of large models in our business scenarios, like pre-training, supervised fine-tuning, post-training, inference etc.
Continuously optimize the training framework to better adapt to the training of large models on thousands of multi-node GPUs.
In this role, you’ll have the opportunity to advance the development of open-source LLM, vision and/or multimodal foundation models and products. You will have the opportunity to collaborate with broader teams across Tether.
MSc/PhD candidate in computer science or a related technical discipline
Related Research Experience at least one of the following areas: LLM, computer vision, multimodality
Be proficient with PyTorch deep learning framework and libraries
Have excellent analytical and problem-solving skills, logical thinking skills, communication and collaboration skills
Publications in the top AI conferences (e.g., ACL, NIPS, ICML, ICLR, CVPR, ICCV, ECCV, TPAMI, IJCV, etc.) is a nice to have.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: CIS
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain backend services and APIs using
PHP
and
Go
, ensuring scalability, reliability, and high performance.
Develop new microservices and enhance existing systems to support large-scale integrations and high-load payment flows.
Participate in
code reviews
and maintain high development standards through collaborative feedback and best practices.
Work closely with
engineering, product, and partner teams
to deliver high-quality solutions on schedule.
Contribute to
system monitoring
using tools such as
Grafana
,
Kibana
, and
ELK
to ensure stability and optimal performance.
Document technical specifications, system architecture, and new functionalities for transparency and maintainability.
Participate in
Kanban ceremonies
and maintain efficient communication with cross-functional teams.
Qualifications & Skills
Proven experience in backend development with strong proficiency in PHP and GoLang.
Solid understanding of object-oriented programming (OOP), software design patterns, and decomposition principles.
Experience with microservices architecture and scalable backend systems.
Strong knowledge of SQL and database design, including optimization for large datasets.
Familiarity with Postman, GitLab, console and other development tools.
Experience using monitoring and testing tools such as Grafana, Kibana, DataDog and ELK.
Ability to work independently on complex technical tasks and deliver high-quality results within deadlines.
Strong communication skills and ability to collaborate effectively with cross-functional teams.
Nice to Have
Experience with high-load systems and event-driven architectures.
Familiarity with CI/CD tools (GitLab CI).
Background in frontend development or working with single-page applications (SPAs).
Hands-on experience using AI-powered development tools to enhance productivity.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Mainz, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rimbach, Germany; Rostock, Germany; Schwerin, Germany; Stuttgart, Germany; Ulm, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Senior Sales Manager
to join one of our
clients
' Sales Department. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job Description
:
Responsibilities
:
1. Focus on the German market, deeply explore the needs of residential/commercial & industrial energy storage customers (such as electricity optimization for automobile factories, household PV-matched energy storage, and energy management for commercial parks), identify the core pain points of customers' project planning, formulate targeted solutions, and promote the conversion of needs into actual orders; at the same time, maintain relationships with core existing customers, and improve the repurchase rate and referral rate through regular demand follow-up visits.
2. Expand local brand agents in Germany, establish a hierarchical channel system (such as regional exclusive agents and industry-specific agents, covering scenarios like residential energy storage retail and commercial & industrial projects); formulate agent assessment standards and incentive policies (such as tiered sales rebates and market promotion subsidies), conduct regular product training and business reviews, enhance the professional capabilities and loyalty of channels, and ensure the steady growth of channel sales.
3. Develop local OEM customers in Germany (such as energy storage equipment assembly plants, PV system integrators, and smart home enterprises), negotiate customized cooperation models (such as exclusive product parameter development and joint brand packaging), expand the dimensions of the sales network, and quickly penetrate the German market with the help of local enterprise channels.
4. Conduct regular research on the German energy storage market, covering policies and regulations (such as the subsidy policy of Germany's Renewable Energy Sources Act and grid access standards), product demand trends (such as preferences for residential energy storage capacity and safety certification requirements for commercial & industrial energy storage), and competitor dynamics (such as channel layout, pricing strategies, and product selling points of competitors like Deye and Jinlang). Form a structured market analysis report and feed it back to the domestic headquarters to support product optimization and strategy adjustment.
5. Collaborate with the domestic technical and supply chain teams to customize energy storage solutions for German customers (such as backup power supplies for automobile factories and off-grid energy storage systems in rural areas); track the entire project execution process (contract signing, production scheduling, customs clearance logistics, and installation & commissioning), solve problems in cross-departmental collaboration and cross-regional delivery (such as supply chain delays and delayed after-sales responses), and ensure the efficient implementation of projects.
6. Lead business negotiations with German customers (on price, payment cycle, quality assurance clauses, and compliance requirements), and balance customer needs and company interests in line with the characteristics of German business culture (emphasis on details and compliance); establish long-term and stable customer relationships through offline visits and participation in industry exhibitions, and enhance the brand's recognition in the German market.
7. Assist in the post-execution phase of customer projects, take the lead in solving major after-sales problems (such as product failures and operation & maintenance needs), and promote the internal technical team to develop rapid solutions to ensure that customer satisfaction reaches a high level in the industry and reduce customer churn.
8. Other tasks: Complete other sales tasks related to the German market assigned by the European Regional Sales Director and the company's Vice President, and cooperate with cross-country business coordination in the European region (such as resource sharing and technical experience exchange).
1. Bachelor's degree or above, proficient in English reading, writing, and listening (able to use it as a working language); proficiency in German (the official language) is preferred, with the ability to independently conduct German business communication, contract interpretation, and local policy consultation, so as to adapt to the communication habits of German customers.
2. At least 2 years of overseas business experience in the new energy industry, with in-depth familiarity with energy storage products (residential/commercial & industrial), PV modules/inverters, lithium batteries, and system integration; candidates with energy storage business experience in Germany or German-speaking regions (Austria, Switzerland) are preferred.
3. Have successful experience in developing the German market business, familiar with the characteristics of the local new energy market (such as residential energy storage demand driven by high electricity prices and strict environmental compliance requirements) and competitive landscape; able to independently formulate regional sales strategies, with strong capabilities in market analysis, demand judgment, and risk avoidance.
4. Mature working methods, strong pressure resistance and execution ability, able to adapt to long-term residence in Germany and local cross-regional business trips; good professional ethics, meticulous and rigorous work attitude (in line with the German business emphasis on details), and outstanding learning ability, able to quickly adapt to the company's product characteristics and EU compliance requirements.
Work Environment
:
1. Detailed Address:-Overseas Address: Permanently based in Germany
2. Department: Sales Center (European Region)
3. Department Structure:-Global Sales Centers Distribution: Brazil (Latin America Operation Center), Vietnam/Pakistan (Asia-Pacific Core), Poland, the Netherlands (Western Europe Operation Center), Dubai (covering Africa).-Germany is a core strategic market in the European region (due to high electricity prices and strong demand for residential energy storage);-The current local team in Europe has approximately 10 people (distributed in Eastern European countries such as Poland and Romania);-A separate team has not yet been established in Germany.
4. Nationality/Background: Local German or Chinese
5. Language: Proficiency in English as a working language; proficiency in German is preferred
Location: Baku; Almaty; Georgia; Istanbul; Serbia
Workplace: onsite
About the job
About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com .
About You
We are looking for a strategic and hands-on Software Development Director to lead our global software engineering function. You will drive the execution of high-impact technical initiatives and oversee multiple development teams delivering scalable, secure, and innovative products that serve millions of users worldwide. The ideal candidate is an inspiring leader with deep technical acumen and a proven track record of managing distributed engineering teams. You understand how to balance speed with quality, coach engineering leaders, and foster a culture of accountability, innovation, and excellence. If you're passionate about driving large-scale software development in a dynamic, product-led environment, and want to shape the future of a growing technology company, we’d love to hear from you.
Responsibilities
Define and execute the engineering strategy in alignment with company objectives. Provide architectural and organizational guidance to ensure long-term scalability and success.
Lead, mentor, and develop multiple engineering teams, including team leads and senior developers. Establish clear goals and create growth opportunities across a global, distributed team.
Ensure high-quality, timely delivery of product and platform initiatives. Continuously optimize workflows, development methodologies, and technical decision-making.
Guide the evolution of system architecture, ensuring scalability, performance, and maintainability. Champion the adoption of modern technologies and development practices.
Partner closely with Product, QA, DevOps, and executive stakeholders to align priorities, define technical requirements, and maintain a shared roadmap.
Identify and mitigate risks across the development lifecycle. Promote best practices in observability, security, testing, and release management.
Foster a high-performance culture grounded in transparency, continuous improvement, and a shared commitment to quality and innovation.
Qualifications & Skills
10+ years of experience in software development, including 5+ years in engineering leadership roles.
Proven success leading large-scale, cross-functional engineering teams in complex, high-growth environments.
Strong expertise in modern architectures, cloud infrastructure (AWS, GCP, or Azure), and microservices.
Deep understanding of Agile development methodologies, CI/CD practices, and engineering metrics.
Experience managing distributed teams and scaling organizations across multiple geographies.
Strong communication and stakeholder management skills, capable of interfacing with technical and non-technical leaders alike.
Sharp decision-making and problem-solving ability in high-stakes environments.
Fluent in English (written and verbal).
Willingness and ability to relocate to Baku, Azerbaijan.
Nice to Have
Experience in the gaming, fintech, or platform-as-a-service industries.
Familiarity with payments infrastructure, user-facing APIs, or developer tools.
Master's degree in Computer Science, Engineering, or related field.
Certifications in cloud technologies, Agile practices, or technical leadership.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Explore more opportunities at: https://xsolla.com/careers
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Khafji, Saudi Arabia; Bengaluru, India
We are seeking an experienced SAP S/4HANA FICO Consultant with strong functional expertise across SAP Finance and Controlling. The ideal candidate must have a minimum of 3 full-cycle SAP implementation projects and at least Two SAP S/4HANA Conversion (System Conversion) / implementation project. The consultant will play a key role in driving the design, configuration, deployment & support of end-to-end finance processes, ensuring seamless integration across business functions.
Responsibilities
1. Solution Design & Implementation
Lead requirement gathering, fit-gap analysis, and solution design workshops for SAP S/4HANA Finance.
Configure and implement:
General Ledger Accounting (New GL) including document splitting, parallel ledgers, centralized postings, and financial reporting.
Accounts Payable (AP) including vendor invoicing, payment programs, ageing reports, and integration with procurement.
Accounts Receivable (AR) including customer invoicing, dunning, credit management, and integration with sales/contract modules.
Fixed Assets Accounting covering asset acquisition, capitalization, depreciation, retirement, and year-end asset closing.
Bank Accounting including house banks, automated bank statement processing, EBS, and integration with online banking (host-to-host or SFTP) for automated reconciliation and payments.
Treasury & Risk Management (TRM) including money market transactions, fixed deposits, interest calculations, maturities, and liquidity planning.
Flexible Real Estate Management (REFX) including lease-in/lease-out, real estate contracts, valuation, and IFRS-16 compliance.
Controlling (CO) including cost elements, cost centers, internal orders, budgeting, allocations, and reporting
2. Business Process Integration
Collaborate with cross-functional teams (MM, PM, PS, HR, Procurement – ARIBA & SRM).
Ensure end-to-end process connectivity across procure-to-pay, order-to-cash, asset lifecycle, and budget control processes.
Support integration with online banking systems, and third-party systems if applicable.
Understanding of IDocs, BAPIs, interfaces, Fiori apps, and workflows.
Experience with SAP Fiori for Finance.
3. Testing, Training & Support
Prepare detailed configuration documents, functional specifications, and test scripts.
Conduct unit testing, SIT, UAT, and cutover activities.
Deliver user training and prepare training materials.
Provide post-go-live support and continuous process improvements.
Requirements
Bachelor's degree in Finance, Accounting, Information Technology, or related field.
SAP FI or CO certification.
Minimum 10+ years of SAP Finance/Controlling experience.
Minimum 3 full project lifecycles in SAP ECC or S/4.
Minimum 2 SAP S/4HANA conversion / implementation project experience.
Strong expertise in:
o FI: GL/AP/AR/AA/Bank Accounting
o CO: Cost Center, Cost Element, Internal Orders
o TRM – Money Market / Fixed Deposits
o REFX – Lease and Real Estate Contract Management
Deep understanding of Universal Journal, New Asset Accounting, Bank Communication Management, Automatic Payments (F110).
Experience with Financial Closing, Year-end Activities, and IFRS/GAAP compliance.
Experience in the Oil & Gas or large industrial sectors would be an advantage.
Location: Shanghai, China
Our Client
Our client is a global leader in maritime decarbonisation and fuel testing, with over 40 years of experience driving innovation and sustainability in the marine industry. Operating five state-of-the-art laboratories worldwide, our client provides testing, inspection, and advisory services that help clients optimise performance and reduce environmental impact. Beyond fuel testing, our client supports the industry’s transition toward greener operations by offering digital tools and solutions for emissions reduction. With a strong commitment to protecting customers, people, and the planet, our client plays a vital role in shaping a more sustainable future for maritime operations.
Role Purpose
This is a commercial role the purpose of which is to grow our client's sales for marine customers across a given geographical region using both “farmer” and “hunter” sales styles
Sales growth should be achieved from existing accounts by growing volumes, up-selling & cross-selling additional services to gain a larger share of wallet (volume and price are the indicators here)
In addition, sales growth should be achieved by winning new customers or converting accounts that are not using their services to our client from ship owners and operators, suppliers and maritime authorities
Role Description
Deliver the individual sales plan as agreed with your line manager within the standards set and meeting objectives/KPIs
Maintain overall level of satisfaction from your accounts by:
building a long-term relationship/partnership with the account-holder
identifying customer requirements to provide tailor-made advice about our client's services
ensuring customers know and value our unique selling points
actively engaging with the customer to support in their needs
having multiple points of customer contacts
ensure that there are multiple points of customer contact within our client
Regularly speak with customers and be accessible to deal with enquiries, problems and emergencies
Carefully prepare for customer meetings, ensuring that the content is tailored to optimise customer face-time and that these meetings are carried out regularly
Ensure that customer requests are handled appropriately and that where necessary are passed onto the relevant part of the organisation (i.e. technical, transportation, finance, matters, etc)
Record customer visit reports in English and enter this information into the CRM system
Ensure that CRM system is kept updated with all relevant customer information
Conduct contract negotiations and prepare agreements within authority levels, ensuring that commercial interests are considered to maximise existing & new customer relationships
Gather market intelligence and customer information and provide this to your line manager
Ensure that you are informed on our client and relevant market developments so that you understand the services and you are authentic when selling them
Further build on the local presence of the our client brand and reputation
Follow-up with customers regarding payment of outstanding debts when requested
Participate in national & international sales meetings
Prepare and deliver technical presentations and papers at industry event and conferences, when required, creating own presentations for authenticity
In some instances, the Sales Manager will carry out line management responsibilities
What the Role Does Not Cover
Get involved in daily routine queries regarding testing, reporting, sample transport, quotes, billing etc - these activities should be managed by the Customer Service team
Requirements
Knowledge & Skills
Background in chemistry/laboratory testing or marine engineering and/or relevant sales experience
Exhibit strong understanding and knowledge of the markets in which our client operate
Sound knowledge of direct competitors in terms of their strategies, strengths and weaknesses
Essential behaviours - Resilient, self-motivated, results-orientated, client-focused; excellent communication skills (written and oral); strong listening and social skills; good at analysing the motivation of others; strong skills in upselling & key account management
Deliverables from Role
Grow business revenues within given sales territory, for all our client services across the highlighted industry sectors, in line with individual sales plan
Achieve set annual sales targets per service line
Achieve the set KPIs for client sales visits, quotations & reporting, each month
Ensure successful completion of agreed KPIs:
Volume of samples (FQT and OCM) and surveys (BQS)
Average price of the services (net of additional tests)
Revenue from other services (e.g. data)
Number of new accounts won
Number of customer meetings, calls, visits & sales achieved
Average NPS
Location: Doha, Qatar
We are looking to recruit an experienced Senior Project Manager to lead enterprise banking software implementations for strategic client banks. This role manages complex, multi-phase projects from initiation through deployment and post-launch support, serving as the primary driver for execution with direct accountability for on-time, within-scope, and high-quality delivery. Reports to PMO Head/Operations Manager.
Responsibilities
Lead end-to-end project lifecycle from initiation through deployment and closure.
Develop comprehensive project plans (scope, schedule, resources, risks, budget) with performance tracking against baselines.
Monitor schedule, budget, and quality metrics; prepare status reports with progress, budget, schedule, risks, and escalations.
Coordinate with development, QA, infrastructure, and support teams for seamless execution; facilitate progress through regular meetings and proactive issue resolution.
Lead post-implementation reviews to capture lessons learned and support knowledge sharing.
Serve as primary contact for assigned client banks; lead steering committee meetings and provide regular status updates.
Build and maintain strong relationships with strategic and operational stakeholders; manage client expectations with clear, timely communication on progress, changes, and risks.
Coordinate UAT, manage environment readiness, ensure client sign-off on critical milestones, and facilitate alignment between client and delivery teams on requirements.
Identify, analyze, and monitor project risks; develop and implement mitigation strategies.
Manage scope changes through formal change control processes.
Ensure comprehensive, audit-ready documentation with traceability across application, database, configuration, and infrastructure; maintain adherence to ProgressSoft PM standards, banking compliance requirements, and quality standards.
Conduct quality reviews with technical leads and QA teams.
Requirements
Bachelor's degree in Computer Science, IT, Software Engineering, Business Administration, or related field.
8–12 years progressive project/program management experience; 5+ years managing complex enterprise software implementations in banking or financial services.
Proven track record delivering large-scale, multi-phase projects with regulatory oversight in Central Bank or financial regulatory environments.
Demonstrated ability coordinating geographically distributed teams; experience with banking software (payment systems, core banking, financial infrastructure).
Strong knowledge of PM methodologies (Agile, Waterfall, Hybrid), PMBOK/PRINCE2 frameworks, and SDLC/QA processes.
Knowledge of banking domain (instant payments, payment hubs, clearing systems, mandate management), banking regulations, and Central Bank frameworks (particularly Qatar Central Bank).
Basic understanding of API integrations, system configurations, database management, and infrastructure.
Proficiency with PM tools (MS Project, JIRA, Zoho Projects) and strong data analysis, reporting, and visualization skills.
Excellent stakeholder management and communication at all organizational levels; strong leadership and team motivation.
Superior problem-solving and decision-making under pressure with meticulous attention to detail.
Strong organizational and time management; ability to handle multiple priorities with cross-cultural awareness for diverse, international environments.
Excellent written and verbal communication in Arabic and English; results-driven focus on delivery excellence.
Preferred Qualifications
PMP or additional certifications (PRINCE2 Practitioner, CSM, SAFe, PgMP, PfMP).
Experience with ProgressSoft product portfolio or banking software solutions.
Project implementation experience in Qatar or GCC region.
Background in consulting or professional services with banking clients.
Experience with agile transformation or hybrid delivery methodologies.
Knowledge of emerging fintech technologies (cloud computing, API economies).
Location: Doha, Qatar
The Projects Coordinator supports the planning, execution, and delivery of banking software implementation projects. This role assists in managing timelines, resources, budgets, and communication among stakeholders to ensure projects are delivered successfully, within scope, on time, and within budget. The position plays a critical role in maintaining project documentation traceability, supporting operations oversight, and ensuring compliance with regulatory requirements and PMO governance standards.
Responsibilities
Assist Project Managers in developing comprehensive project plans, schedules, timelines, and documentation for banking software deployments.
Coordinate internal resources and cross-functional teams (development, QA, support engineers, team leads) for project execution.
Monitor and track project progress and performance using appropriate project management tools and methodologies.
Maintain comprehensive and traceable project documentation covering all implementation phases: application, database, configuration, and infrastructure elements.
Ensure compliance with PMO standards, ProgressSoft governance policies, and regulatory requirements.
Schedule and facilitate project meetings, document minutes, action items, and follow-ups with clear ownership and deadlines.
Facilitate effective communication between project team members, client banks, and internal stakeholders.
Support change management and release management processes, including UAT coordination and environment readiness verification.
Support project closure processes, ensuring proper handoff documentation and lessons learned capture.
Support the Operations Manager in daily oversight of operations, back-office processes, and post-deployment support activities.
Prepare detailed reports and presentations for stakeholders, client banks, and senior management related to operations and project status.
Conduct periodic reviews of operational procedures, SLA compliance, and adherence to implementation standards.
Assist in coordinating support activities across dedicated client support groups and tracking issue resolution.
Support contract execution tracking and ensure operational deliverables align with client engagement strategies.
Support PMO initiatives related to process standardization, governance enhancement, and best practice adoption across projects.
Contribute to lessons learned sessions and assist in implementing corrective or preventive actions.
Assist in maintaining PMO templates, tools, and centralized repositories for project documentation and reporting.
Participate in audits, health checks, and internal quality reviews to ensure compliance readiness
Requirements
Bachelor degree in Computer Science, Information Technology, Software Engineering, or related field.
2-4 years of experience in project coordination, project management, or a junior project management role, preferably in software implementation or banking/financial services sectors.
Familiarity with project management methodologies (Agile, Waterfall, Hybrid) and PMI standards.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools (e.g., MS Project, Zoho Projects, JIRA, or similar).
Understanding of software development lifecycle (SDLC) and deployment processes.
Familiarity with banking domain concepts, payment systems, and financial software solutions is highly advantageous.
Basic understanding of API integration, system configurations, and enterprise software environments.
Strong organizational, multitasking, and time management skills with ability to manage multiple concurrent projects.
Excellent verbal and written communication skills in Arabic and English.
Strong attention to detail with focus on documentation accuracy and traceability.
Effective problem-solving and analytical thinking abilities.
Ability to work independently and collaboratively as part of cross-functional teams.
Strong stakeholder engagement and client relationship management skills.
Proactive approach to identifying process improvements and operational efficiencies.
Preferred Qualifications
PMP (Project Management Professional) certification or equivalent project management certification.
PRINCE2, Agile, or Scrum certification.
Previous experience working with banking clients or financial institutions.
Experience with change and release management processes in enterprise environments.
Exposure to regulatory compliance requirements in banking or financial services.
Familiarity with ProgressSoft products and solutions (such as Instant Payment, Payment Hub, Check Clearing, Automated Clearing House, Mobile Payment, Mandate Management).
Experience coordinating UAT cycles and supporting production deployments.
Location: Doha, Qatar
We are looking to recruit a Business Analyst (BA) who plays a key role in defining business problems by eliciting and gathering technical and non-technical requirements. The BA needs to understand the particular business needs of a customer, analyze and transpose these needs into standard documentation that outlines detailed requirements for a solution and ensure the delivered solution meets those business requirements.
Responsibilities
Elicit the business needs and requirements of clients and analyze them to produce functional and non-functional requirements of the system and solution.
Validate these requirements with the help of the product and development teams, document them as functional specifications and user stories to be used by the team, and also document them into an SRS / BRD to be communicated with the client.
Participate in the definition of the business scope of the project and liaison between the customer's business department and ProgressSoft's technical department with coordination with the project manager.
Develop and maintain business process flows and use cases, and identify opportunities for process improvements.
Identify issues, risks, and benefits of existing and proposed solutions/processes, and outline business impact.
Collaborate with cross-functional teams including project managers, product and technical teams, and system architects to recommend appropriate project execution based on business priorities, and to define project objectives, scope, and deliverables.
Conduct a gap analysis to identify areas where the current systems fall short of meeting the business requirements.
Create functional specifications and collaborate with the product team on building product backlog and required changes or customizations.
Work directly with the product and QA teams to ensure the understanding of requirements to guarantee comprehensive development of test scenarios, and ensure that testing results match expected results or specifications.
Participate in defining software and interface specifications.
Evaluate and reflect analysis of any changes or modifications to software business requirements or specifications.
Employ requirements engineering methodology using use cases and UML.
Attend to queries from both the client side and all involved parties by holding sessions to clarify any requirements and answering questions and queries via email.
Collaborate alongside the product team to collect feedback on provided solutions, especially in the case of multi-phase delivery.
Communicate and address the feedback with the product and technical team.
Support business transition and help establish change.
Perform other related duties incidental to the work.
Requirements
BSc degree in Computer Science or any related field.
3+ years of experience in requirements engineering (as a minimum experience).
2+ years of proven experience as a Business Analyst.
Focus on payments or financial solutions is a plus.
Knowledge of the payments and financial industry, including payments processing and regulatory frameworks is a plus.
Proficiency in business analysis methodologies and tools.
Demonstrated ability to gather and document business and technical requirements and translate them into functional specifications.
Excellent command of English (verbal and written).
Good knowledge of issue tracking and code repository tools such as Gitlab and JIRA.
Good knowledge of UML-based collaborative modeling, design and diagramming, and management platforms.
Good knowledge of testing tools.
Good knowledge of web-based and cloud-native solutions.
Solid understanding of the software development lifecycle (SDLC) and agile methodologies.
Excellent and effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
Excellent analytical, creative, and structured thinking and problem-solving skills with keen attention to details.
Good troubleshooting skills.
Ability to work under pressure.
BA Certification is considered a plus.
Location: Cyprus
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.
Currently, we are looking for an experienced Business Development Manager to join one of Toogeza’s clients.
You would be running such tasks as:
- Researching and discovering the potential to enter new markets with the Company’s products and services;
- Performing market research to understand the most popular payment methods, the e-commerce landscape in general, and presenting results internally;
- Searching for and contacting payment providers in respective markets;
- Searching for competitors in the market and analyzing their payment methods, flows, limits, and providers;
- Negotiating fees and conditions favorable to the company with payment providers;
- Attending conferences, industry events, partners’ offices, and taking business trips to target markets;
- Supporting relations with partners — testing and adding new solutions, monitoring their performance;
- Developing and owning the growth strategy, with a strong vision of long-term goals and ways to achieve them;
- Making decisions on signing contracts with partners and being responsible for their comprehensive evaluation of business fit;
- Maintaining strong formal and informal relations with existing and potential partners.
Required skills and expertise:
- 2+ years as a Business Development Manager in PSP or high-risk companies;
- Strong understanding of the South Asia region (India, Pakistan, Bangladesh);
- Expert in business discussions, including at the C-level;
- Experienced professional in exploring new regions to expand the business;
- Understanding of the principles of contractual relations, corporate cash flow, income, and expenses;
- Understanding of online payments technical integrations, funnels, and flows;
- Open and ready for business trips, including prolonged ones, with the purpose of exploring new regions on the ground;
- Advanced English level with the ability to discuss business.
WHAT’S NEXT?
If this role sounds like a fit — we’d love to hear from you! Just send over your CV and anything else you’d like us to consider.
We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking for an Associate to join its Fund Finance Private Capital team to focus on Private Capital Fund Accounting and Administration duties. This individual will work closely with other team members, vendors, senior management, and clients on a variety of accounting and reporting processes. This role will report to a Vice President, Fund Finance Private Equity.
Responsibilities
Work with iCapital’s implementation teams with regards to new business and fund launches.
Review feeder fund draft documents (LPA/PPM) as well as underlying fund operational questionnaires prior to fund launch. Provide feedback to internal legal or fund origination teams if there is anything that should be considered from a fund finance perspective.
Determine commitment sizes to underlying funds and conduct analysis on feeder fund expenses.
Oversee quarterly feeder fund NAV and partners’ capital account statement issuance by the team and track KPIs.
Review and sign-off on capital call and distribution cash analysis, investor allocation files and notices prepared by third party admins and Associate or AVP members of the Fund Finance team.
Participate in management-level meetings internally and externally.
Attend prospective clients’ on-site due diligence.
Approve and release quarterly management fee payment wires.
Facilitate and work with iCapital Technology and Product teams to drive process automation and efficiency.
Monitor fund’s compliance with the partnership operating agreement terms.
Oversee the funds’ progress on preparation of annual fund financial statements in accordance with US GAAP.
Qualifications
Bachelor’s degree in accounting or finance
3 to 6 years of financial services or asset management accounting and operations experience
Alternative investments fund administration and operations is a plus
Advanced degree and/or credentials, or progress towards MBA, CPA, CFA, or CAIA designation is a plus
Passion for the application of innovative technology
Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
Strong verbal, written, and interpersonal communication skills
Willingness to learn new topics and work in an evolving business environment
Organized and detail oriented with big picture capability
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past few years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to accelerate our ambitions further and bring the magic of Linear to even more and larger companies. As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase
- Generate a strong pipeline and exceed quarterly targets
- Build relationships with key stakeholders within accounts
- Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team
What we're looking for
- 3+ years in a quota-carrying sales role
- Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool
- SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment
- Strong written and verbal communication, presentation, and product demonstration skills
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $191,000—$214,500. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM
- Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design https://review.firstround.com/make-an-org-chart-you-want-to-ship-advice-from-linear-on-how-heirloom-tomatoes-should-inspire-team-design/
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Canada; Toronto
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Design and implement novel research ideas, ship state of the art models to production, and maintain deep connections to academia and the government. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and conducting research depending on individual interest and organizational needs. We have all the compute, data, and talent available for you to do your best work.
Key Responsibilities:
- Design, build and scale agentic AI systems for serving mission critical use cases.
- Research, implement, and experiment with ideas on our supercompute and data infrastructure.
- Learn from and work with the best researchers in the field.
- Execute across the full AI stack and ship products to serve public interest.
Qualifications:
- Canadian citizenship and eligibility for security clearance (required for this role).
- Extremely strong software engineering skills.
- Proficiency in Python and related ML frameworks.
- Experience training, evaluating, and using (as an end-user) LLMs.
- Experience using large-scale distributed (GPU) LLM training strategies.
- Bonus: paper at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP).
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Mohandeseen, Giza
Workplace: onsite
We are looking for a dedicated Call Center Agent to handle inbound and outbound customer interactions, resolve inquiries efficiently, and ensure a seamless customer journey.
What you will do:
Handle inbound and outbound customer calls professionally and efficiently.
Respond to customer inquiries regarding financing solutions, payment plans, and account details.
Provide accurate product and service information while maintaining high-quality standards.
Resolve customer complaints, requests, and escalations with empathy and efficiency.
Log all customer interactions accurately in the CRM system.
Follow up on pending cases to ensure timely resolution.
Collaborate closely with team leaders to improve call quality and enhance the customer experience.
Promote Klivvr's financing services and guide customers through the application process.
Ensure compliance with company policies, data privacy regulations, and Central Bank of Egypt requirements.
Strive to meet and exceed individual and team KPIs, including call handling time, customer satisfaction, and resolution rates.
To succeed in the role, you’ll need to have:
Bachelor’s degree in Business Administration, Commerce, or a related field.
0–2 years of experience in customer service, preferably in financial services, banking, or telecom.
Strong problem-solving skills and the ability to handle customer concerns effectively.
Active listening and conflict-resolution skills.
Excellent communication and interpersonal skills in both Arabic and English.
Basic computer proficiency, including Microsoft Office and CRM tools.
Location: JP - Tokyo, Japan
UXデザイナー - 新位置情報モバイルゲーム
The UX Design team of Scopely Explore (formerly known as Niantic) delivers innovative mobile experiences that inspire "exploration, exercise, and connection" for players around the world. In this position, you will tackle unique design challenges set in the real world, always placing the player’s perspective at the center of your UX design.
For your assigned game title, you will drive the UX design process from concept to completion. You will handle a broad scope of work—including UX flows, wireframes, and UI design—to shape intuitive and user-friendly experiences. Additionally, a crucial part of this role involves validating ideas using mockups and prototypes to clearly visualize and refine design concepts.
In development, you will collaborate closely with a diverse group of experts—including Engineers, Product Managers, User Researchers, and Artists—to co-create unique Scopely Explore experiences that blend the real and digital worlds. You will actively participate in brainstorming and new feature planning, contributing directly to the product's direction.
Additionally, you will communicate your design intent visually to internal and external stakeholders using wireframes and specifications. Your goal is to foster a shared understanding while building out the design.
If the prospect of exploring the future of real-world interactive experiences that make a positive experience in people's lives sounds exciting, we'd love to hear from you!
What you will do
Lead UX design efforts from concept to implementation for one or more player facing experiences
Develop mockups, wireframes, prototypes, and detailed design documentation to clearly describe interaction flows and design concepts.
Clearly communicate UX designs to all stakeholders.
Actively participate in team rituals to conceptualize and brainstorm new features.
Collaborate with cross-functional team members and partners, including regular and reliable attendance and participation in meetings.
Required in-office 3 days on Tuesday, Wednesday, and Thursday.
What you will need
3+ years of professional experience in UX/UI design.
A portfolio demonstrating interaction design for mobile applications.
Proficiency in designing effective user flows and wireframes.
Strong visual design skills with professional experience using design tools such as Figma.
Ability to create sketches and designs for design validation (prototyping).
Experience in mobile application or game development.
Fluent in Japanese, with the ability to smoothly communicate verbally and in writing.
業務内容
Scopely Explore のUXデザインチームは、世界中のプレイヤーに「発見・エクササイズ・つながり」をもたらす革新的なモバイル体験を提供しています。本ポジションでは、リアルワールドを舞台としたユニークなデザインの課題に取り組み、常にプレイヤー視点を中心に据えてUXを設計していただきます。
担当となるゲームタイトルでは、コンセプト立案からUXデザインを推進します。UXフロー、ワイヤーフレーム、UIデザインなど幅広い領域を担当し、直感的で使いやすい体験を形にしていきます。また、モックアップやプロトタイプを活用してアイデアを検証し、デザインコンセプトを明確に具体化することも重要な役割です。
開発では、エンジニア、プロダクトマネージャー、ユーザーリサーチャー、アーティストなど、多様な専門メンバーと密接に協力し、リアルとデジタルが融合したScopely Exploreならではの体験を共に作り上げます。新機能の企画やブレインストーミングにも積極的に参加し、プロダクトの方向性づくりにも貢献します。
加えて、社内外のステークホルダーには、ワイヤーフレームや仕様書を用いてデザイン意図を視覚的に分かりやすく説明し、共通理解を形成しながらデザインを構築していきます。
週3(火、水、木)での出社が必須となります。
必須条件
3年以上のUX/UIデザイン実務経験
モバイルアプリのインタラクションデザインを含むポートフォリオをお持ちの方
ビジュアルデザインに強みがあり、Figmaなどデザインツールを用いたデザイン実務経験がある方
ユーザーフローやワイヤーフレームを適切に設計できる方
アイディアのスケッチやデザインを制作できる方
モバイルアプリまたはゲームの開発経験のある方
日本語での文書作成・口頭コミュニケーションがスムーズに行える方
※英語でこれらのことができればなお歓迎します
変化の早い環境に柔軟に適応し、実用的な課題解決ができる方
多職種との協働経験があり、対面・オンライン問わず円滑なコミュニケーションができる方
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: New York; San Francisco; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Our team is a fast-growing group of researchers and engineers focused on building reliable ML systems and pushing the boundaries of LLM inference efficiency. We develop techniques that improve how models execute in production, driving lower latency, higher throughput, and consistent quality across diverse workloads.
Please Note: We have offices in Toronto, Montreal, San Francisco, New York, Paris, Seoul and London. We embrace a remote-friendly environment, and as part of this approach, we strategically distribute teams based on interests, expertise, and time zones to promote collaboration and flexibility. You'll find the Model Efficiency team concentrated in the EST and PST time zones, these are our preferred locations.
Job Responsibilities:
As an engineer on this team, you’ll work across the inference stack to improve core performance metrics by diving deep into model execution, identifying bottlenecks, and developing innovative optimizations. You’ll collaborate closely with modeling and systems teams to experiment, measure, and ship improvements that meaningfully accelerate inference. As the team evolves, you’ll have opportunities to build expertise in advanced performance techniques, including GPU/CUDA optimizations, kernel-level improvements, and model execution strategies for MoE and large-scale architectures.
Qualifications:
- 5+ years of experience writing high-performance, production-quality code
- Strong programming skills in C++ or Python (Rust/Go also welcome)
- Experience working with large language models and familiarity with the LLM inference ecosystem (e.g., vLLM, SGLang, etc.)
- Ability to diagnose and resolve performance bottlenecks across the model execution stack
- A strong bias for action — you ship fast, measure impact, and iterate
It’s a big plus if you have experience with:
- GPU programming, CUDA, or low-level systems optimization
- Language modeling with transformers (MoE, speculative decoding, KV-cache optimizations)
- Scaling performance-critical distributed systems (e.g., computation, search, storage)
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Amman, Jordan
We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities.
Responsibilities
Build and maintain strong relationships with assigned clients.
Develop and execute customer success plans to drive product adoption and satisfaction.
Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience.
Monitor usage metrics and proactively address risks to retention or expansion.
Serve as the primary point of contact for addressing client feedback and potential service gaps.
Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals.
Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members.
Advocate for customer needs and feedback in internal roadmap discussions.
Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups.
Apply empathy, active listening, and relationship-building skills to foster long-term partnerships.
Requirements
3–5 years of experience in customer success, account management, or client services.
Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.).
Strong understanding of banking operations, payment systems, and regulatory environments.
Excellent communication and presentation skills, especially with senior stakeholders.
Ability to manage multiple accounts and prioritize effectively.
Problem-solving mindset with a proactive approach to customer engagement.
Preferred Qualifications
Experience working with central banks or large-scale financial institutions.
Familiarity with ISO payments industry standards.
Technical aptitude to understand APIs, integrations, and software workflows.
Experience with CRM systems and analytics dashboards.
Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators.
Exposure to customer health scoring and lifecycle planning.
Amman, Jordan
УдалённоСтажёрUnited Kindom, United Kingdom; Amsterdam, Netherlands; Buenos Aires, Argentina; Athens, Greece; Bangalore, India; Chittagong, Bangladesh; Dhaka, Bangladesh; Barcelona, Spain; Belize; Bogotá, Colombia; La Paz, Bolivia, Plurinational State of; Brasilia, Brazil; Brussels, Belgium; Cairo, Egypt; Chiasso, Switzerland; Santiago de Chile, Chile; Como, Italy; San Jose, Costa Rica; Zagreb, Croatia; Prague, Czechia; Delhi, India; Copenhagen, Denmark; Santo Domingo, Dominican Republic; Dubai, United Arab Emirates; Dublin, Ireland; Quito, Ecuador; Addis Ababa, Ethiopia; Helsinki, Finland; Accra, Ghana; Guatemala; Jakarta, Indonesia; Tel Aviv, Israel; Madrid, Spain; Lugano, Switzerland; Johor Bahru, Malaysia; Kuala Lumpur, Malaysia; Sliema, Malta; Manila, Philippines; Medellin, Colombia; Mexico City, Mexico; Milano, Italy; Montevideo, Uruguay; Nairobi, Kenya; Kathmandu, Nepal; Auckland, New Zealand; Wellington, New Zealand; Managua, Nicaragua; Lagos, Nigeria; Oslo, Norway; Islamabad, Pakistan; Panamá, Panama; Lima, Peru; Warsaw, Poland; Lisbon, Portugal; Rabat, Morocco; Rio de Janeiro, Brazil; Bucharest, Romania; Rome, Italy; San Salvador, El Salvador; Sao Paulo, Brazil; Riyadh, Saudi Arabia; Edinburgh, United Kingdom; Belgrade, Serbia; Sofia, Bulgaria; Colombo, Sri Lanka; Stockholm, Sweden; Berne, Switzerland; Geneve, Switzerland; Taipei, Taiwan; Tallinn, Estonia; Tbilisi, Georgia; Bangkok, Thailand; Abu Dhabi, United Arab Emirates; Hanoi, Vietnam; Yerevan, Armenia
УдалённоmiddleCIS
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоThis role is open to candidates based in North America
ОфисCanada; Toronto; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
JP - Tokyo, Japan
УдалённоNew York; San Francisco; Toronto; Montreal; We embrace a remote-friendly environment, and as part of this approach, we strategically distribute teams based on interests, expertise, and time zones to promote collaboration and flexibility; You'll find the Model Efficiency team concentrated in the EST and PST time zones, these are our preferred locations; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities