Location: Sheung Wan, Hong Kong
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Hong Kong!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus.
Able to develop training material and activities is a plus
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Location: Santa Ana, Ca 92704
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Anaheim, Ca
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
As an Engineering Manager II, you will lead a team of software engineers to create, maintain, and enhance our applications. The ideal candidate will have experience managing a team of engineers and working collaboratively with designers, product managers, and other stakeholders.
Description
This position requires someone with a passion for web development and people management. As a manager on our team, you are responsible for driving toward sound implementation and timely delivery. You are good at managing development projects that span multiple functional teams with demanding deadlines. You can overcome technical challenges daily. In addition to crafting efficient designs, you recognize the importance of architectural design and iterative feedback. In this role, you will:
Lead, mentor, and develop a high-performing engineering team, supporting career growth and creating a strong culture of ownership and continuous improvement.
Recruit and grow world-class engineering talent, ensuring the team has the right skills and capabilities to deliver impactful products.
Own the engineering roadmap in collaboration with Product Managers, Designers, and other stakeholders, translating product priorities into clear technical execution plans.
Oversee the development of new features and improvements across our Super App, while rolling up your sleeves and contributing hands-on when needed.
Partner closely with Product and Engineering teams to ensure high standards of code quality, performance, reliability, and maintainability.
Drive technical design and architecture discussions, facilitating whiteboard sessions and ensuring end-to-end integration, scalability, and user impact are considered from the start.
Conduct regular 1:1s and provide ongoing coaching, feedback, and support to help team members grow and succeed.
Stay current with emerging technologies and best practices in mobile and software development, engineering, and testing.
Key Qualifications
6+ years of experience in web development or a related field
Proven experience in leading and mentoring a team of web developers
Strong proficiency in modern web technologies including HTML, CSS, JavaScript, and relevant frameworks and libraries (e.g., React, Angular, Vue.js)
Experience with server-side programming languages such as Java, Python, or Ruby
Experience with web application frameworks such as Express.js, Django, or Laravel
Experience with database technologies such as MySQL, MongoDB, or PostgreSQL
Experience with version control systems such as Git
Familiarity with cloud-based infrastructure, such as AWS or Google Cloud
Experience with containerization and orchestration technologies such as Docker and Kubernetes
Solid understanding of software engineering principles and best practices, including Agile methodologies
Excellent problem-solving and analytical skills
Strong communication and collaboration skills
Passion for building high-quality, scalable web applications
Ability to work in a fast-paced, dynamic environment.
Nice to have
Experience with project management tools such as JIRA
Previous experience with food delivery applications
Exceptional communication, leadership, and influence skills
Strong partnership and cross-functional collaboration skills.
Benefits
Competitive compensation
Discounts on your Toters orders
First-class medical insurance
National Social Security Fund registration
Toters is an Office-First company, but hybrid work is tolerated.
Location: Home based - Worldwide
The role of an Engineering Manager at Canonical
As an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is to run an effective team and develop the colleagues you manage. You will develop and review code as a leader, while at the same time staying aware of that the best way to improve the product is to ensure that the whole team is focused, productive and unblocked.
You are expected to help them grow as engineers, do meaningful work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. You will also be expected to be a positive influence on culture, facilitate technical delivery, and regularly reflect with your team on strategy and execution.
You will collaborate closely with other Engineering Managers, product managers, and architects, producing an engineering roadmap with ambitious and achievable goals.
We expect Engineering Managers to be fluent in the programming language, architecture, and components that their team uses, in this case popular open-source machine learning tools like Kubeflow, MLFlow, and Feast.
Code reviews and architectural leadership are part of the job. The commitment to healthy engineering practices, documentation, quality and performance optimisation is as important, as is the requirement for fair and clear management, and the obligation to ensure a high-performing team.
Location:
This is a Globally remote role.
What your day will look like
Manage a distributed team of engineers and its MLOps/Analytics portfolio
Organize and lead the team’s processes in order to help it achieve its objectives
Conduct one-on-one meetings with team members
Identify and measure team health indicators
Interact with a vibrant community
Review code produced by other engineers
Attend conferences to represent Canonical and its MLOps solutions
Mentor and grow your direct reports, helping them achieve their professional goals
Work from home with global travel for 2 to 4 weeks per year for internal and external events
What we are looking for in you
A proven track record of professional experience of software delivery
Professional python development experience, preferably with a track record in open source
A proven understanding of the machine learning space, its challenges and opportunities to improve
Experience designing and implementing MLOps solutions
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
The following skills may be helpful to you in the role, but we don't expect everyone to bring all of them.
Hands-on experience with machine learning libraries, or tools.
Proven track record of building highly automated machine learning solutions for the cloud.
Experience with building machine learning models
Experience with container technologies (Docker, LXD, Kubernetes, etc.)
Experience with public clouds (AWS, Azure, Google Cloud)
Experience in the Linux and open-source software world
Working knowledge of cloud computing
Passionate about software quality and testing
Experience working on a distributed team on an open source project -- even if that is community open source contributions.
Demonstrated track record of Open Source contributions
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Limassol
Workplace: hybrid
The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.
The main responsibilities of the position include:
Deal with clients’ inquiries via live chat, email and telephone
Perform personal clientele analysis and taking actions as required
Handle client inquiries appropriately and ensuring that high level service is provided
Promote available products and services to clients
Develop and maintain excellent relationships with prospective and existing clients
Cooperate effectively with other departments as required
Contribute to team effort by achieving targeted results
Main requirements:
University Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Bangkok, Thailand
We are seeking qualified and experienced Psychologists (part-time) to join our growing team as an Onsite Psychologist. As our Onsite Psychologist, you will be the cornerstone of our mental well-being initiative. You will provide high-touch, empathetic support to our employees, fostering a culture of resilience and psychological safety through individual counseling, group workshops, and peer-to-peer support.
Become part of a collaborative network of clinicians dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-1 mental health counselling / coaching for employees on various mental health topics (e.g. resilience, stress management, and available well-being resources).
Develop and deliver group sessions and workshops to promote mental health awareness and resilience.
Moderate peer support sessions to encourage shared experiences and well-being discussions.
Maintain monthly utilisation reports to track wellbeing trends and inform future wellbeing strategies.
Deliver new hire training sessions on resilience, identifying and managing stress triggers, and available wellbeing resources.
Attend and complete all required continuous developmental tasks, including clinical supervisions, module completion etc.
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Requirements
Education
: Bachelor or Master’s Degree in Psychology (Clinical, Counselling or related fields)
Experience
: Minimum of 3 years of relevant clinical experience post Bachelor’s degree
License
: Valid and active licenses from one of the following organisations:
International School Psychology Association (ISPA)
Thai Counselling Psychology Association (TAP)
Health and Care Professions Council (HCPC)
Languages
: Professional fluency in Thai and English.
Mode:
This role is onsite and will require in-person presence, with shift rotation. Shifts may be rotated depending on the client’s needs and requests.
Commitment:
Currently only seeking Locum Candidates.
Intellect will only be considering candidates that are eligible to work in Thailand, without need for work visa sponsorship (or as related).
Location: Nicosia; Limassol
Workplace: hybrid
The Role:
You will contribute to the implementation and maintenance of the organisation's information security program, to ensure that people and information assets are adequately protected. You will also be responsible for assessing and assuring the information security of third-party suppliers and ensuring compliance with the company’s security standards.
The main responsibilities of the position include:
Identifying and addressing security violations and inefficiencies with systems and applications
Conduct due diligence of third-party service providers’ security controls, posture and products, and ensure compliance with Company policies and security posture
Perform security assessments on third-party software and service provides such as cloud services, technology vendors, or any other services outsources to a 3rd party to identify potential risk
Monitoring and seeking assurance on the level of compliance of third-party service providers to ensure the secure supply chains of information systems, identify any information security risks, and improve their information security standards and controls
Work with Legal to ensure third party contracts and service agreements contain adequate information security contractual provisions to protect information and information processing services
Make recommendations for improving controls and practices to reduce risks related to information security
Initiating and promoting activities to foster information security awareness within the company
Main requirements:
BSc/MSc in Information Security or any other related field
Minimum 1-2 years' experience in information security or a similar role
Experience in Information Security Governance and demonstrated ability to develop policies and procedures
Skilled across various areas of Information Security such as operations, physical, network, system and application security
Possess knowledge and understanding of common security frameworks and standards, such as: ISO27001, NIST CSF, NIST 800-53 etc
CompTIA Security+, ISC2 CC, EC-Council CEH – or a relevant certification in matters of cybersecurity and/or ICT will be considered an advantage
Familiar with the European General Data Protection Regulation (GDPR) and Digital Operational Resilience Act (DORA) Regulation
Strong interpersonal, organizational and team working skills
Excellent written and oral communication skills, in both English and Greek language
Ability to work as part of a team
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
As a Game Show Host, you will be responsible for providing a high-quality gaming experience to our customers and ensuring that all gaming activities are conducted in a fair and responsible manner. You will be the face of our Live Casino and will be expected to deliver excellent customer service and create a welcoming atmosphere.
Shifts
1st day 08:00-16:00
2nd day 16:00-24:00
3rd day 24:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
Responsibilities
Communicate with players from different countries around the world
Ensure games are dealt according to the procedure, as per training
Answering customers' questions in real-time via live chat
Greet and engage with customers in a friendly and professional manner
Contribute to the overall positive and fun atmosphere of the game
Requirements
Excellent knowledge of English language
Enjoy working as part of a close & friendly team
Willingness to discover the gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in English and willing to further improve via in-house training
Be a natural communicator and with a smile on your face at all times
Benefits
Health insurance after 3 months probation period
Free taxi (only for evening and night shifts)
Partial tuition reimbursement for students
Career growth opportunity
Gym membership discount
One-shot bonuses in case of childbirth or marriage
Free of charge, coffee/tea, ice cream
Team building
English language tuition
Free of charge professional books
Referral a Friend Program with a financial reward
Professional Make-up Training
Location: Yerevan, Armenia
Description
We are looking for qualified and passionate individuals to join our fast-growing team as a Casino Risk Management Specialist.
The job is shift-based and includes morning, evening, and night shifts (is a must).
Responsibilities
Identify any type of fraud
Investigate and classify fraudulent users to reduce risks
If fraud occurs, perform analysis and suggest appropriate product enhancements
Document all incidents of fraud for training new employees
Cooperate with casino platform programmers and B2B management and support specialists (account managers)
Control large payouts to the players by assuring that all turnover requirements are met
Control of tournaments and bonus abusers to identify their possible fraudulent cases
Cooperate with programmers to fix urgent issues
Requirements
Graduate degree, technical background is preferable
Work experience in relevant field will be a big plus
Excellent knowledge of Russian and English languages
Advanced computer user
Excellent knowledge of MS Excel
Mathematical thinking
Excellent interpersonal and communication skills
Hardworking, initiative and flexible personality
Ability to organize and plan work independently
Planning skills, ability to prioritize tasks
High sense of responsibility
Reporting and analytical skills
Ability to work under high pressure
A positive attitude towards working within a team and being a team player
Passion, drive and motivation to learn new things
Location: Limassol; Athens; Nicosia; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
This is a great opportunity for you to work in a technology driven environment in close collaboration with skilled and passionate professionals, who utilize the best practices and cutting-edge technologies. You will be working on challenging projects that involve multithreading and high performance, security and scalable microservices. You will get every chance to share your opinions and grow professionally. Our technical stack includes, but is not limited to; AWS Cloud Services, Terraform, REST API and gRPC
The main responsibilities of the position include:
Write clean, simple, maintainable and testable code
Design, implement and maintain cloud-based services and APIs
Monitor, troubleshoot and debug applications
Participate and run code reviews
Follow emerging technologies and frameworks
Main requirements:
BSc/MSc in Computer Science, Engineering, or any other relevant degree
In-depth experience with Go. Experience in other programming languages is considered a plus
In-depth experience with REST service designs
Experience with monitoring, logging and tracing systems
Experience with GenAi will be considered as a plus
Proven experience using SQL and NoSQL databases
Very good knowledge of programming best practices and design patterns
Experience using systems and tools for automating deployment, scaling, and management of containerized applications for production service deployments
Good understanding of algorithmic complexity, data structures and multi-threading concepts
Knowledge of AWS Cloud Services is considered a plus
A keen interest in benchmarking and optimization
Contributions in open source projects are considered a plus
Strong teamwork skills with a problem-solving attitude and interest in personal development
Benefit from:
Attractive remuneration package
Intellectually stimulating work environment
Continuous personal development and international training opportunities
Attractive relocation package and support for a smooth relocation for you and your family
The Hiring Experience: What Awaits You
Show Your Skills – Online Technical Challenge
Let’s Connect – Intro Chat with Talent Acquisition
Bring It to Life – Role-Specific Take-Home Task
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
ГибридLimassol; Athens; Nicosia; Thessaloniki; Fully Remote - in other eligible locations; Attractive relocation package and support for a smooth relocation for you and your family
