Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enforcement Lead, you will be responsible for managing and executing enforcement actions across our products and services, with a focus on detecting and mitigating attempts to misuse Anthropic's AI systems for malicious cyber operations. Your work will center on developing strategic enforcement frameworks for flagged activity related to cyberattacks, malware development, and offensive exploitation. Additionally, you will manage a team of Cyber Enforcement Analysts and contractors implementing this enforcement strategy.
Safety is core to our mission, and you'll help uphold policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, technical, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays.
Key responsibilities
Manage a team of Cyber Enforcement Analysts and contractors, overseeing the vision of Cyber Enforcement strategy
Create strategies to detect and mitigate potential misuse of AI systems to facilitate cyberattacks, malware creation, exploitation tooling, and related harmful cyber operations
Collaborate with stakeholders regarding novel, ambiguous, or high-severity cases
Collaborate with the Safeguards Policy Design Team on policy gaps surfaced through real enforcement scenarios
Partner with Engineering and Data Science teams to ensure tooling and measurement support enforcement operations.
Keep up to date with emerging AI policy enforcement best practices, threat actor tactics, and the evolving cyber threat landscape, using these to inform enforcement decisions
Minimum qualifications
Experience as a people manager
Experience in cybersecurity, including knowledge of offensive techniques, exploit development, malware analysis, or vulnerability research
Experience performing content review, abuse investigations, or policy enforcement at volume
Proficiency in SQL and/or Python for data analysis and threat detection
Experience identifying emerging risks and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Preferred qualifications
Experience in trust & safety, abuse investigations, cybersecurity investigations, or threat intelligence in a technology or AI company
Experience with large language models and an understanding of how AI technology could be misused for cyber operations
Experience operating within abuse monitoring programs or enforcement review systems
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Experience working with government agencies, regulated environments, or information sharing communities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$86,000
—
$129,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
We are seeking a Software Development Manager to lead multiple teams building global consumer products supported by highly available, real-time cloud services. You will lead engineers across client-side, server-side, and full-stack development and remain technically engaged through architecture, design, code, and operational reviews. You will combine technical judgment with empathy and humility, creating the clarity, trust, and autonomy experienced engineers need to do their best work. You will help teams evaluate and adopt AI-assisted engineering practices where they improve quality, productivity, or customer outcomes, with appropriate safeguards for privacy, security, intellectual property, and reliability.
Responsibilities:
Lead, coach, recruit, and retain engineers across client, server, and full-stack teams while building leadership capacity and providing equitable growth opportunities, timely feedback, and clear performance expectations.
Set clear goals and accountability, provide context, and give teams autonomy in how they achieve outcomes.
Stay technically engaged through architecture, design, code, and operational reviews while partnering with technical leaders across client applications, APIs, distributed services, data systems, and cloud infrastructure.
Translate ambiguous product objectives into achievable technical plans that balance speed, reliability, security, maintainability, cost, and long-term architectural health.
Establish practical standards for software design, testing, observability, release management, deployment, documentation, and operational readiness.
Improve the resilience, scalability, and performance of services that operate 24/7/365, participate in alert escalation coverage from 8:00 a.m. to 8:00 p.m. Pacific Time, and promote disciplined incident response and learning-focused reviews that produce durable improvements without blame.
Evaluate and advance responsible uses of AI across discovery, development, testing, debugging, documentation, operations, and customer-facing product capabilities.
Partner with Product, Design, Data, Security, and other leaders to deliver valuable consumer experiences and communicate priorities, tradeoffs, risks, decisions, and outcomes clearly to technical and nontechnical stakeholders.
Skills and Qualifications:
Software development experience sufficient to evaluate architecture, understand code, assess tradeoffs, and guide technical decisions across client applications, APIs, distributed systems, cloud services, and the interactions between device software and backend platforms.
Experience managing more than one engineering team, or comparable experience leading a complex organization with multiple technical workstreams.
Experience developing and releasing customer-facing software across client-side, server-side, or full-stack systems.
Experience with client release lifecycles, such as device or operating-system compatibility, staged rollouts, telemetry, backward compatibility, and coordination with service deployments.
Experience building or operating production services, including observability, scalability, performance, reliability, or incident management.
Evidence of delivering product outcomes while improving engineering quality, team capability, or organizational effectiveness through clear communication, sound tradeoffs, and effective cross-functional collaboration.
Experience coaching engineers across career stages and addressing performance expectations with clarity, consistency, and care.
Sound judgment about the opportunities, risks, and limitations of AI-assisted engineering or AI-powered products, with prior delivery of an AI product not required.
Preferred:
Experience building and releasing global consumer products with meaningful scale, availability, latency, or device-compatibility requirements.
Experience with Java, JavaScript, or TypeScript, or with comparable languages and ecosystems.
Experience with public-cloud platforms and cloud-native architectures.
Familiarity with mobile, web, streaming, messaging, event-driven, connected-device, embedded, or other real-time technologies.
Experience coordinating releases across client applications and cloud services, or leading geographically distributed or hybrid teams.
Experience introducing AI development tools, delivering AI-powered capabilities, or leading product or technical transformation.
A bachelor's degree in computer science, engineering, or a related discipline, or equivalent practical experience.
If your experience is transferable but does not match every preferred qualification, we encourage you to apply.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$184,600
—
$277,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Staff Software Engineer, Backend Platform to support our mission.
This role can be based in San Francisco or New York and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The Backend Platform team builds the foundational systems and infrastructure that power Patreon's creator platform. We're responsible for the core backend services, APIs, databases, infrastructure, and developer tooling that enable product teams across the company to ship quickly, reliably, and at scale. This team is growing and investing in foundational platform capabilities that will support Patreon's next phase of scale and product expansion.
About the Role
- Design and drive technical solutions for key systems within Patreon's backend platform and foundational infrastructure
- Lead architecture and implementation of scalable distributed systems, APIs, event-driven systems, and platform services
- Contribute to and lead modernization efforts across backend architecture, service boundaries, data access patterns, and infrastructure
- Help establish and uphold technical standards and best practices around reliability, performance, scalability, and maintainability
- Partner with product engineering teams to ensure platform capabilities align with business and product needs
- Drive technical decision-making for your team's projects, partnering cross-functionally as needed
- Help evolve operational maturity around incident management, resiliency, and production excellence
- Mentor Senior and mid-level engineers through design reviews, technical guidance, and hands-on collaboration
What you'll need
- Significant experience building large-scale backend systems, with depth in distributed systems and platform architecture (typically 6-8+ years, or equivalent demonstrated expertise)
- Strong expertise in distributed systems, high-throughput APIs, and low-latency architectures that support millions of DAUs
- Experience with databases, caching systems, and storage technologies (e.g. MySQL, Postgres, Redis, DynamoDB)
- Strong understanding of data modeling, storage systems, caching, queues, and event-driven architectures
- Experience in performance optimization across APIs, databases, caching layers, and distributed services
- Strong operational excellence mindset, including incident response and production debugging
- Experience operating systems in cloud-native environments such as AWS and Kubernetes-based infrastructure
- Proficiency in one or more backend languages such as Python, Go, Java, or Rust
- Ability to communicate architectural trade-offs clearly in writing and in cross-functional forums
- Experience mentoring Senior and mid-level engineers and contributing to engineering culture through design reviews, documentation, or team standards
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you're excited about a role but your past experience doesn't match with every bullet point outlined above, we strongly encourage you to apply anyway. If you're a creator at heart, are energized by our mission, and share our company values, we'd love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They're the reason we're here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don't quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We’re hiring a GTM Engineer to build the data, systems, and growth infrastructure behind Avoca’s next stage of growth.
Our ambition is to build a world-class GTM engine. We’re looking for someone excited to build AI-powered systems that give a small team enormous leverage and have an outsized impact on revenue.
You’ll build the engine behind our outbound motion: mapping and enriching our target market, finding the signals that indicate which accounts are most likely to buy, and turning those signals into relevant outreach and timely action for our Sales team. You’ll also build and scale our autonomous outbound email program from the ground up, using AI-powered workflows to run personalized campaigns to thousands of accounts, while maintaining strong sending infrastructure and deliverability.
Beyond outbound, you’ll build the data pipelines, integrations, automations, and internal tools that make our Growth and Sales teams more effective. This is a builder-operator role: you’ll put the systems you create into practice, learn from their performance, and keep improving them. We’re looking for someone with the technical ability to build complex systems and the commercial judgment to focus that work on qualified pipeline and revenue.
You’ll report directly to the Head of Growth and work closely with Sales and RevOps to turn better data, signals and workflows into pipeline.
WHAT YOU’LL DO
- Build, run, and scale our autonomous outbound email engine end-to-end: from campaign strategy and execution to sending infrastructure, deliverability, measurement, and optimization — turning it into a major source of qualified pipeline
- Build and ship AI agents and GTM workflows for prospect research, account prioritization, personalization, content development and other repeatable work; continuously identify new opportunities to automate and expect to launch new agents regularly
- Map and enrich Avoca’s total addressable market, building the reliable account and contact data that powers our campaigns and outbound SDR motion
- Identify, test, and activate buying signals that surface the right accounts at the right time and trigger relevant outreach or rep action
- Build the integrations, automations, and internal tools that connect our data sources, CRM, enrichment providers, outbound platforms, and Sales workflows
- Partner closely with SDRs, Sales, and RevOps to improve targeting, lead routing, rep productivity, and the conversion of signals into pipeline
- Evaluate our GTM technology stack and decide what to buy, build or automate
WHAT YOU’LL BRING
- 3+ years of experience in GTM engineering, growth ops, outbound, or another technical GTM role in a B2B environment
- A track record of building and operating large-scale outbound email programs that generated qualified pipeline
- Deep knowledge of outbound infrastructure and deliverability, including domain and inbox provisioning, authentication, warm-up, rotation, bounce management, and sender reputation
- Demonstrated expertise building AI-powered workflows for research, segmentation, personalization or campaign execution
- Hands-on experience building sophisticated workflows in tools such as Clay, Claude Code, n8n, Make, Zapier, Smartlead, or similar platforms
- Strong technical foundations and comfort working with APIs, webhooks, data integrations, and conditional logic; working knowledge of SQL, Python, or JavaScript
- Experience building, enriching, and maintaining large account and contact datasets using multiple data providers and enrichment waterfalls
- Strong commercial judgment and the ability to turn customer, market, and behavioral data into repeatable growth systems that create pipeline
WHO YOU ARE
- You’re a builder who wants to own both the system and the business outcome
- You combine technical depth with commercial instinct and can move comfortably between building AI-powered workflows, campaign strategy, and pipeline review
- You’re deeply curious and enjoy uncovering unconventional data, signals, and workflows that create alpha
- You move quickly, test pragmatically, and make good decisions without waiting for perfect data or an established playbook
- You’re rigorous about the details
- You build for the people using your systems and work closely with Growth, Sales, and RevOps to understand what they actually need
- You’re high-agency, resourceful, and excited to work in person in NYC with an ambitious team that moves quickly and holds a high bar
BONUS POINTS
- Experience building signal-based outbound for a mid-market sales motion
- Experience supporting or working closely with a scaled SDR organization
- Experience in vertical SaaS, home services, or another market with a large, identifiable universe of target businesses
- Experience building agentic workflows, AI-powered internal tools, or autonomous GTM systems from scratch
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Monthly wellness stipend
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected on target earnings for this role is $160,000-$210,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We’re hiring a Growth Lead, Performance to build and scale the acquisition engine that powers Avoca’s next stage of growth.
Your initial focus will be building and scaling our paid acquisition channels, starting with paid social and paid search, into meaningful sources of qualified pipeline. You’ll own these channels end to end: from strategy and execution to creative testing, conversion, measurement, and optimization.
But your mandate won’t stop at paid acquisition. We’re looking for a growth builder with broad demand generation instincts who can identify new opportunities, build channels from scratch, and turn what works into repeatable engines. You’re equally comfortable setting strategy and getting into the details of a campaign, creative concept, landing page, or experiment.
The scope is wide and the whitespace is real. We’re looking for a smart, high-agency person who builds their own leverage. You’ll report directly to the Head of Growth and work on the company’s highest-priority channels and growth bets.
WHAT YOU'LL DO
- Build and scale paid social and paid search into major revenue drivers for our business
- Own paid acquisition end to end, including strategy, execution, budget allocation, creative testing, conversion, measurement, and optimization
- Build a high-velocity experimentation engine across audiences, messaging, creative, offers, and landing pages
- Translate customer insights and performance data into campaigns that resonate with home services operators and drive qualified pipeline
- Set performance targets and allocate investment based on pipeline, CAC, channel efficiency, and revenue
- Partner closely with Sales, RevOps, Product Marketing to ensure a tight feedback loop on ICPs, lead quality, SLAs and pipeline handoff process
- Use AI and automation to increase the speed and quality of campaign development, analysis, and experimentation
- Identify, test, and scale growth channels beyond paid acquisition, turning the most promising opportunities into repeatable growth engines
WHAT YOU’LL BRING
- 5+ years of experience in performance marketing, growth marketing, or demand generation, ideally at a fast-growing B2B technology company
- A strong track record of personally building and scaling paid social programs, with deep expertise in Meta
- Strong paid search experience and fluency across the acquisition funnel, from media and creative through conversion and measurement
- Experience owning meaningful budgets and making investment decisions based on pipeline quality, marginal efficiency, and growth potential
- A history of managing toward qualified pipeline and revenue, not just leads, clicks, or platform-reported conversions
- Strong analytical and creative instincts, with the ability to turn customer insight and performance data into clear hypotheses and compelling campaigns
- Broad growth experience and the ability to build, test, and scale channels beyond paid media
- Fluency with AI tools and a bias toward using automation to increase your output and learning velocity
WHO YOU ARE
- You’re a builder who wants to own both the work and the outcome, from setting the strategy to launching and optimizing the campaign
- You have deep performance marketing expertise, but you don’t define yourself solely by paid media — you’re energized by finding and building whatever channel can move the number
- You think in terms of qualified pipeline, CAC, and revenue while caring deeply about the details that drive them
- You combine analytical rigor with strong creative judgment and understand that the message and offer matter as much as the media plan
- You move quickly, run disciplined experiments, and make clear decisions even when the data is imperfect
- You create clarity in ambiguous situations and don’t need an established playbook, a large team, or perfect information to make progress
- You’re curious, resourceful, and willing to roll up your sleeves — no task is too small when it helps move the company forward
- You want to work in person in NYC with an ambitious team that moves quickly and holds a high bar
BONUS POINTS
- Experience marketing to mid-market buyers in a high-velocity sales motion
- Experience in vertical SaaS or home services
- A track record of building new growth channels from zero and scaling into meaningful sources of pipeline
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected on target earnings for this role is $160,000–$210,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable—and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why this role is important to Arcadia
Arcadia is building a direct-to–Life Sciences commercial function as a strategic growth pillar of the company. The Director, Business Development - Life Sciences is an individual contributor seller responsible for building and closing enterprise relationships with pharmaceutical and biotechnology companies within an assigned account territory.
This is a true end-to-end selling role. You will prospect and develop new opportunities, lead discovery conversations with scientific and commercial stakeholders, scope and price solutions, negotiate contracts, and partner closely with internal teams to ensure successful delivery and long-term client satisfaction.
This role is designed for a life sciences seller with fluency in real-world data, analytics, and evidence-based solutions—someone who understands how pharma organizations buy across the development lifecycle and who wants to build a durable book of business inside Arcadia's growing direct Life Sciences sales organization.
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's Life Sciences data, solutions, operating model, and delivery capabilities
Establish credibility and working rhythm with Product, Data, Ops, Delivery, Legal, and Finance
Build a qualified pipeline within your assigned account territory, leveraging existing relationships and Arcadia's differentiated data assets
Complete onboarding on Arcadia's Life Sciences value narrative, competitive positioning, and pricing framework
In 6 months
Advance a meaningful, qualified pipeline aligned to pharma planning and budgeting cycles
Close at least one deal or be in late-stage contracting on priority opportunities
Demonstrate strong deal scoping discipline with smooth handoffs into delivery
Maintain accurate CRM hygiene and deliver a reliable forecast to your manager
In 12 months
Consistently attain quota with a 3-5x quota, well-qualified pipeline across your territory
Close multiple deals with clear expansion potential, including at least one multi-year or enterprise agreement
Build strong relationships with scientific, commercial, and procurement stakeholders where Arcadia is viewed as a trusted partner
Provide market feedback that influences packaging, pricing, or roadmap prioritization
What You'll Be Doing
PROSPECT AND BUILD A QUALIFIED LIFE SCIENCES PIPELINE
Proactively build pipeline in a green-field or assigned Life Sciences territory using conference presence, publication monitoring, thought leadership networks, hunting via warm and cold outreach, leveraging of BDR Team, and CRO or consultancy partnerships
Identify and prioritize high-probability targets using a defined ideal customer profile: company size, therapeutic area focus, pipeline stage, and recent approvals
Map multi-threaded stakeholder ecosystems across R&D, HEOR, medical, market access, and commercial teams at target accounts
Maintain rigorous pipeline hygiene using a defined qualification methodology (e.g., MEDDIC, MEDDPICC, or BANT) to advance or deprioritize opportunities
LEAD SOLUTION SELLING ACROSS THE PHARMA DEVELOPMENT LIFECYCLE
Lead discovery conversations across early research, clinical development, HEOR/RWE, market access, and commercial analytics
Translate complex client needs into well-scoped solutions that balance data, analytics, services, and delivery realities
Guide clients toward use cases where Arcadia can deliver outsized value, not lowest-friction data transactions
Align solutions to client budgeting and planning cycles, including annual and multi-year funding processes
CONDUCT CONSULTATIVE, VALUE-BASED SELLING
Lead structured discovery that surfaces business problems and internal success metrics before any product discussion
Build ROI and business cases using the customer's own metrics and language, validated by the scientific or commercial champion
Adapt selling approach and content to the buyer persona and Use Case - modulating message and proof points accordingly
NEGOTIATE AND CLOSE COMMERCIAL AGREEMENTS
Structure enterprise data agreements—licensing, DUAs, MSAs, usage-based pricing—that protect margin while delivering clear buyer value
Exercise strong commercial judgment on deal structure, pricing, and scope, with a clear negotiating position and walk-away point on every deal
Respond to procurement pressure by re-anchoring to validated scientific and commercial value rather than discounting immediately
Own the full lifecycle:
Opportunity qualification
Solution design and scoping
Proposal and SOW development
Pricing and commercial structuring
Contract negotiation and close
Partner closely with legal, finance, and leadership to finalize terms efficiently
COLLABORATE ACROSS TEAMS AND MAINTAIN FORECAST DISCIPLINE
Partner effectively with data science, medical, product, legal, and delivery teams to configure and present solutions that meet complex customer requirements
Orchestrate internal resources without over-committing them, and manage a clean handoff to delivery and customer success to protect revenue
Maintain accurate, up-to-date CRM records and deliver reliable forecasts, distinguishing clearly between commit, best case, and pipeline
Contribute market and competitive feedback that informs product roadmap, packaging, and pricing decisions
What You'll Bring
5+ years of experience selling into pharmaceutical and/or biotechnology companies, ideally in a quota-carrying, individual contributor role
Demonstrated success selling data-, analytics-, or evidence-driven solutions (RWD, RWE/HEOR, clinical analytics, or adjacent offerings)
Deep working knowledge of Life Sciences functional area—HEOR, Medical Affairs, Clinical Development, or Payer/Market Access—including how that function makes decisions and purchases data and analytics solutions
Proven ability to engage scientific buyers (PhDs, MDs, biostatisticians, epidemiologists) with credibility on
methodology
, study design, and data fit-for-purpose
Experience structuring and negotiating enterprise data licensing agreements, including DUAs, MSAs, and usage-based pricing models
A disciplined approach to pipeline management and forecasting, using a defined qualification
methodology
Strong cross-functional collaboration skills and comfort
operating
in a build-mode commercial environment
Would Love For You To Have
Existing senior relationships within pharma or biotech that can accelerate early pipeline development
Familiarity with FDA RWE Framework, EMA guidance, or ISPOR methodology standards
Experience selling into more than one Life Sciences functional area (e.g., both HEOR and Medical Affairs)
Active presence in relevant industry conferences (ISPOR, ASCO, ASH, DIA, AMCP) and referral relationships with CROs or HEOR consultancies
MEDDIC or MEDDPICC certification, or equivalent formal sales methodology training
What You'll Get
Arcadia brings a rare advantage to Life Sciences: a
market-leading, scaled payer and provider platform
as its foundation
For more than a decade, Arcadia has been the trusted data and analytics partner to health systems, physician groups, and payers nationwide. That core business provides deep, longitudinal clinical and claims data, embedded clinical workflows, and durable relationships across the healthcare ecosystem
Building on this foundation, Arcadia has assembled a large, de-identified real-world dataset combining claims and clinically rich EHR data sourced directly from provider systems. The result is a longitudinal, research-grade asset with depth and clinical context that is difficult to replicate through aggregation alone
Life Sciences is a strategic pillar built on this foundation. Arcadia has made a deliberate, multi-year investment in:
Purpose-built real-world data assets
Clinically connected solutions that link insight back into provider workflows
A growing research and collaboration ecosystem to expand data use rights
Dedicated leadership, product, data, and operational resources
The opportunity is to sell—and help shape—solutions that connect
data, analytics, and real-world clinical activation
across the pharma development lifecycle, backed by enterprise credibility and executive commitment
This role is a
founding, hands-on commercial leadership role, accountable for building the direct Life Sciences revenue engine, and deeply involved in shaping deals, messaging, and market positioning
This role is not a
channel-only or account maintenance role, a narrowly scoped quota-carrying role with a fixed playbook, and insulated from product, delivery, or execution realities
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary
of Sony Corporation
.
We are seeking a Lead Character Tools Engineer to join the PlayStation Central Technology team focusing on Character technology from creation, rigging, and animation. Developing and distributing tools and optimizing for making the best characters in games more efficiently and integrating emergent technology into the future of game making.
Candidate expected to prototype, create, and collaborate to deploy and maintain technical tools and practices from experience on traditional game development and run-time workflows with internal teams and seek new opportunities for bringing increased usage of AI and ML to make those processes more efficient.
This internal team of artists, engineers, and technical artists partner with engineering teams, studio stakeholders, research engineers, and other Central Technology groups to provide cohesion and standardization across PSS activities.
This position requires a demonstratable understanding of game development pipelines, extensive experience with Autodesk Maya software, and strong programming skills. Familiarity with leveraging agentic workflows to accelerate code creation and testing.
Responsibilities:
Collaborate with internal team members and studio stakeholders to prototype and harden create tools considering contemporary development workflows, data management, art creation, animation, and game engine integration
Setting up and maintaining project specific environments and automation opportunities
Learning and supporting varying client working environments, assets, and tools
Writing, maintaining, and customizing internal tools and workflows
Building and maintaining technical documentation
Willingness to attend and participate in PlayStation internal demonstrations and conferences, travel required
Ability to work in a collaborative team environment as well as self-driven experimentation and research
Core Experience:
Experience as technical artist or engineer to develop and deploy tools to support character creation, rigging, simulation, or animation pipelines in a run-time environment
10+ years in a game development studio or previous experience creating artist-facing tools on technical art or engineering team in a production environment
BS degree in Computer Science, Engineering, Graphic Art, or a related field, or equivalent experience
Extensive experience in working with game editors and excellent working knowledge of technical specifications of workflow from DCC to complex real-time environments
Capable of writing and debugging C++
Excellent knowledge of Maya with general knowledge of Maya rigging
Developing or maintaining project pipeline tools and system environments
Excellent troubleshooting skills and the ability to creatively solve problems
Experience leveraging Agentic AI models
Strong understanding of deformation and mesh processing
Familiarity with industry trends in character rigging, gameplay animation, cinematic animation, deformation and simulation usage in character animation pipelines
Decent sense of humor
Extended Experience:
Strong Python programming skills and experience with PyQt/Pyside
Motionbuilder, Maya, Houdini, experience
Experience with HLSL, MaterialX
Experience with other programming languages, especially C++.
Experience with Perforce, Git, Confluence
Exposure to photogrammetry, motion capture/performance capture
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$143,700
—
$215,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Vice President of Hardware Quality to lead the vision, strategy, and execution of quality across our global hardware ecosystem. This leader will be responsible for ensuring quality is embedded throughout the product lifecycle — from early product development through manufacturing, supplier management, and field performance. Working closely with Hardware Engineering, Supply Chain, Operations, Membership Services, Finance, and manufacturing partners, you will build scalable systems, drive operational excellence, and create a culture of continuous improvement that enables WHOOP to deliver exceptional products and member experiences at scale.
RESPONSIBILITIES:
- Define and execute a comprehensive quality strategy spanning product quality, manufacturing quality, supplier quality, field quality, and containment across the hardware lifecycle.
- Build, lead, and develop a world-class global quality organization that enables operational excellence and unlocks growth and scale.
- Partner closely with Hardware Engineering and Product Development teams to ensure robust quality planning, validation, and risk mitigation throughout new product introduction and sustaining engineering activities.
- Establish quality metrics, operating mechanisms, and executive reporting frameworks that provide visibility into quality performance, risks, and opportunities across the supply chain.
- Drive closed-loop quality improvement initiatives by connecting field performance, reliability testing, manufacturing data, supplier performance, and product design insights.
- Lead supplier quality programs, including qualification processes, factory audits, corrective and preventive actions, and strategic supplier development efforts across a global manufacturing network.
QUALIFICATIONS:
- 10+ years of leadership experience in hardware quality, manufacturing quality, supplier quality, or related functions supporting consumer electronics, wearable technology, or other complex hardware products.
- Demonstrated success building and scaling high-performing quality organizations in fast-paced, high-growth environments.
- Deep understanding of consumer electronics manufacturing processes, including electro-mechanical assemblies, PCB/SMT manufacturing, batteries, plastics, and critical component qualification.
- Experience working with global manufacturing and supplier partners and managing quality across geographically distributed operations.
- Expertise in quality systems and methodologies, including statistical process control, auditing, corrective and preventive action programs, root cause analysis, FMEA, Design for Manufacturing, Lean manufacturing, and Six Sigma principles.
- Strong executive communication and stakeholder management skills with the ability to influence decisions through data-driven insights and cross-functional partnership.
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Quality Engineering, or a related technical discipline.
- Willingness and ability to travel up to 25% internationally to support manufacturing partners, suppliers, and quality initiatives.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $200,000-$300,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses.
This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base.
You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole.
For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems.
Your job is to make Customer Growth one operating system rather than a collection of disconnected activities.
WHY WE ARE HIRING FOR THIS ROLE NOW
RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world.
The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient.
We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail.
- Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring.
- Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager.
- Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious.
- Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity.
- Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem.
- Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance.
- Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity.
- Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater.
- Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education.
- Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH
- Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers.
- Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone.
- Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy.
- Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues.
- Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action.
WITHIN THE FIRST THREE MONTHS
- Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone.
- Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence.
- Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion.
- Ship the first scaled education or Customer Enablement program based on a repeated customer need.
- Make the first material changes to ownership, operating cadence, or talent where the current model is not working.
- Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions.
WITHIN THE FIRST SIX MONTHS
- Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders.
- Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement.
- Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality.
- Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight.
- Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function.
WITHIN THE FIRST TWELVE MONTHS
- RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers.
- Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes.
- The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts.
- The best customer work consistently becomes reusable product, education, and market leverage.
- The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
- Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
- Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team.
- Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems.
- Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
- Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
- Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering.
- Experience managing both generalists and specialists.
- Evidence of turning repeated one-to-one work into scalable systems.
- Strong written communication, directness, and remote-first operating habits.
- Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.
IDEALLY, YOU
- Have led CSMs and advisory, education, lifecycle, or enablement teams together.
- Have scaled a customer-facing function through a major company-growth stage.
- Have worked in a hybrid self-serve, product-led, and enterprise business.
- Have firsthand experience as an app operator, growth leader, founder, or consultant.
- Have built product-led or tech-touch Customer Success programs.
- Have helped productize or commercialize an advisory or professional-services capability.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Sales to build and lead the commercial system that converts RevenueCat's market position, product signals, and customer demand into dependable revenue, regardless of that revenue coming in the form of an immediate contract, a self-serve credit-swipe, or long-term expansion.
In the ‘app monetization platform’ category, RevenueCat currently has about a 90% marketshare, ranging from the biggest apps in the world (ChatGPT, Ladder, VSCO) to a long tail of 100,000+ indies and startups vying to make it big. We only power roughly 25% of in-app revenue, though: The majority of apps still tries to build this themselves. Your job will be to show them the error of their ways. Not (just) to close a deal, but because we truly, deeply believe we will help them make more money.
As the Head of Sales, you’ll lead the AE and Sales Engineering teams, bringing both teams together in a single, well-oiled machine. You’ll set the functional strategy, develop talent, own forecasting and results, and you’ll personally help move important opportunities forward without becoming the required manager or closer on every deal.
WHY WE ARE HIRING FOR THIS ROLE NOW
We have more opportunities than the current team can consistently identify, prioritize and pursue.
Our reputation and market position produce consistent touch points with the majority of potential prospects, without those touch points turning into economic opportunities. At the same time, we’re rapidly expanding into new markets and product areas that need more proactive sales support than we can deliver.
We need a leader who can make several motions work together without forcing them into one generic process:
- Complex evaluations involving technical, business, security, legal, and procurement stakeholders.
- Faster mid-market opportunities that require strong qualification and commercial momentum.
- Self-exploration where customer behavior reveals an opportunity before a formal handraise.
- Carefully researched outbound engagement with app businesses where RevenueCat has a specific reason to be useful.
- Partner-sourced and selected regional motions whose economics must be demonstrated before they are scaled.
The foundations exist: Account Executives, Sales Engineers, product and usage data, a respected brand, Growth Marketing, Partnerships, Revenue Operations, Product, Finance, and Customer Growth. This role will turn those ingredients into a successful Sales function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own the function. Set goals, metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the performance bar across Sales.
- Build a multi-motion Sales system. Define how strategic, mid-market, product-led, outbound, partner, and regional opportunities are identified, qualified, staffed, and advanced, across a growing product portfolio.
- Create qualified pipeline beyond inbound. Develop focused account and outbound programs grounded in customer evidence, specific use cases, market events, and product signals rather than undifferentiated prospecting.
- Close the coverage gap. Ensure high-potential product usage, sign-ups, inbound requests, support interactions, and target-account signals quickly result in a named owner and an intentional next action.
- Build the team. We have good building blocks in place but the team needs to be significantly expanded to take on our current scale. Hire and developer exception talent, and define what makes a great sales team member at RevenueCat.
- Remain close to customers. Participate in customer conversations every week and personally lead or support opportunities with unusual economic, technical, or organizational complexity.
- Make the forecast useful. Establish definitions and inspection habits that distinguish real, qualified opportunity value from incomplete records, existing usage conversions, renewals, total contract value, or loosely influenced demand.
- Help shape pricing and packaging. Bring a clear Sales point of view to cross-functional pricing and packaging decisions, using customer evidence to advocate for structures that support value, adoption, and durable growth.
- Get cross-functional collaboration right. Define how Sales works with Customer Growth, Partnerships, Marketing, Finance, Revenue Operations, Product, Engineering, TAM, and Support without creating duplicate account ownership or executive rescue as the default operating model.
- Create learning from every deal. Turn repeated discovery patterns, objections, migrations, wins, and losses into better playbooks, reusable assets, Product evidence, and team training.
WHAT SUCCESS LOOKS LIKE
We help even more apps make even more money, without turning Sales into the standard SaaS “spray and pray” factory
WHAT YOU WILL NEED TO BE SUCCESSFUL
- 5+ Year of experience leading Sales in a technically complex B2B environment, including responsibility for managers or senior team leads as well as individual contributors.
- Success across multiple distinct motions such as strategic enterprise, mid-market, product-led Sales assistance, focused outbound, channel, or regional selling.
- Experience creating qualified pipeline rather than depending entirely on inbound demand or a large SDR organization.
- Enough product and technical fluency to talk to Engineering about a possible migration without relying on Sales Engineering for every conversation.
- Fluency with pipeline inspection, forecasting, conversion data, capacity planning, and performance management.
- Evidence of hiring, coaching, developing leaders, raising standards, and making difficult talent decisions.
- Strong cross-functional collaboration with Product, Engineering, Marketing, Finance, Operations, Partnerships, and post-sale teams.
- A desire to stay personally engaged with customers and live commercial work as the organization grows (and an understanding of why this matters).
IDEALLY, YOU
- Have worked in a product-led or usage-based business where self-service remains an important customer path.
- Understand app infrastructure, payments, monetization, developer platforms, or another domain with meaningful implementation complexity.
- Have built a productive Account Executive and Sales Engineering partnership.
- Have experience with partner-sourced, international, or regional programs.
- Have sold to buying groups spanning engineering, product, growth, finance, security, legal, and procurement.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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The next wave of enterprise transformation is being built by the Global Systems Integrators and every one of them is racing to stand up AI transformation and AI governance practices for their clients. Docker's AI Governance strategy is the natural infrastructure layer underneath that motion, and we need a senior partner leader to make that connection real, commercially, at scale.
We're looking for a Principal, GSI & SI Partnerships to build and lead Docker's engagement with the world's largest consultancies and systems integrators; Accenture, Deloitte, EY, KPMG, and others, as both a strategic force multiplier for our AI Governance narrative and a tactical revenue engine through co-sell.
This is a dual-altitude role. At one level, you are the executive relationship-holder who gets Docker a seat at the table inside GSI AI practices; shaping how they build, package, and go to market with AI transformation offerings. At the other, you are the operator who turns those relationships into pipeline: enabling sales teams, building joint plays, and driving deals to close. You will define how Docker becomes the trusted infrastructure partner GSIs build their AI consultancy motions on top of and how they make money doing it.
KEY STAKEHOLDERS & CROSS-FUNCTIONAL PARTNERSHIPS
- Primary: CRO and Sales Leadership; Global Alliances Leadership; Partner Leadership Team
- Primary: Professional Services, Field Sales and Solutions Engineering teams (co-sell enablement and execution)
- Secondary: Product Marketing, Demand Generation, Ecosystem Marketing
- Secondary: Cloud & Channel Partnerships, Technology Alliances, Product Management
- External: Accenture, Deloitte, EY, KPMG, and other GSIs/SIs including their AI/GenAI practice leadership, industry verticals, and delivery organizations
RESPONSIBILITIES
GSI Strategy & Executive Engagement
- Own Docker's global GSI/SI partnership strategy, prioritizing and sequencing engagement across Accenture, Deloitte, EY, KPMG, and other top-tier consultancies.
- Build and sustain executive-level relationships with GSI AI/GenAI practice leaders, identifying where Docker's AI Governance capabilities plug directly into their existing AI transformation and consulting offerings.
- Develop the strategic narrative and business case that positions Docker as the infrastructure and governance layer GSIs need to de-risk and scale their clients' AI initiatives.
- Represent Docker in executive briefings, QBRs, and joint planning sessions with GSI leadership, establishing Docker as a preferred, differentiated partner rather than a vendor line item.
- Partner with Professional Services and field teams to both share appropriate service assets and build the service’s capabilities Docker needs in the partner ecosystem to serve our mutual customers.
Commercial Model & Monetization
- Design and articulate a clear "how GSIs make money with Docker" story, connecting Docker's AI Governance platform to GSI services revenue, delivery methodologies, and staffing models.
- Build joint solution offerings and packaged plays with GSIs that combine their advisory/delivery capability with Docker's platform, creating a repeatable, sellable motion for both sides.
- Negotiate and structure commercial frameworks (referral, resale, co-delivery) that align incentives and make Docker an attractive, profitable practice area for GSI partners. Align with Professional Services to build the service partner capacity needed to augment PS.
Tactical GTM & Co-Sell Execution
- Own end-to-end co-sell execution with GSI partners, from lead generation and account mapping through joint pursuit and deal closure.
- Partner directly with Docker's field sales organization to identify target accounts, build joint account plans, and drive GSI-sourced and GSI-influenced pipeline.
- Build the enablement infrastructure (playbooks, battlecards, training) that equips both Docker sellers and GSI teams to identify, position, and close joint opportunities.
- Establish a consistent cadence of joint pipeline reviews with GSI partners and internal sales leadership, ensuring strategic intent translates into closed revenue.
AI Governance Practice Integration
- Work closely with Product and Product Marketing to translate Docker's AI Governance framework (Containment, Curation, Control) into language and assets GSI practices can readily adopt into their own AI transformation offerings.
- Identify and prioritize the GSI industry verticals and use cases (e.g., regulated industries, agent-based transformation) where Docker's governance story creates the clearest differentiation and urgency.
- Partner with GSIs to co-develop points of view, joint IP, and reference architectures that embed Docker into their AI transformation methodology.
Team & Program Leadership
- Build out the GSI/SI partnership function as it scales — defining coverage models, hiring needs, and operating rhythms as engagement deepens across additional GSIs.
- Serve as a member of the Partner Leadership Team, contributing GSI/SI strategy and results to the broader partner ecosystem narrative.
- Report on GSI-sourced and GSI-influenced pipeline and revenue, practice development progress, and joint GTM plan execution to executive stakeholders.
QUALIFICATIONS
- 12+ years in partnerships, alliances, or GTM leadership, with substantial direct experience building and running relationships with GSIs/SIs (Accenture, Deloitte, EY, KPMG, or similar) at a B2B SaaS, infrastructure, or enterprise technology company. With strong existing network at the GSI senior exec level.
- Proven track record of building joint commercial models with GSIs and converting relationships into measurable co-sell pipeline and revenue.
- Experience navigating GSI internal structures, practice leadership, industry verticals, delivery organizations and knowing how to get a technology partner embedded into their offerings.
- Familiarity with AI/GenAI transformation programs, consulting delivery models, and how GSIs structure and monetize AI advisory and implementation work.
- Background in developer tools, cloud-native infrastructure, or AI/security ecosystems is a strong advantage.
SKILLS & COMPETENCIES
- Executive presence with the credibility to engage GSI practice leaders and partner C-suite as a peer.
- Dual fluency in strategy and execution, equally comfortable shaping a multi-year GSI strategy and running a weekly pipeline review with field sales.
- Strong commercial and deal-structuring acumen; able to design win-win economics that make Docker a priority practice for GSI partners.
- Skilled cross-functional operator, able to align Sales, Product, and Marketing behind a coherent GSI engagement motion.
- Data-driven: comfortable owning GSI-sourced/influenced pipeline reporting and practice development metrics.
- Excellent narrative and positioning skills, able to translate Docker's AI Governance story into language that resonates with consulting and advisory audiences.
LEADERSHIP & MINDSET
- A senior partner leader who has built a GSI/SI function from the ground up and knows how to earn a seat inside a consultancy's practice, not just a line on their partner list.
- Comfortable operating at the intersection of strategic influence and tactical deal execution, this is not a purely strategic or purely operational role.
- Global mindset, with the ability to prioritize and sequence engagement across a portfolio of GSIs and geographies.
- Genuinely energized by the opportunity to hitch Docker's AI Governance story to the world's largest AI transformation engines.
- Key Performance Indicators
- GSI-sourced and GSI-influenced pipeline and revenue growth
- Number and depth of active joint GTM motions with priority GSIs (Accenture, Deloitte, EY, KPMG, and others)
- Executive relationship coverage and engagement depth across target GSI AI practices
- Joint offering/IP development milestones (co-branded solutions, reference architectures, playbooks)
- Field sales adoption and utilization of GSI co-sell enablement and plays
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $203.7K – $291K OTE + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As an Event Marketing Manager, you’ll have a proven track record of planning, executing, and promoting flawless events that drive brand awareness and contribute to revenue growth. You thrive in fast-paced, ambiguous environments and find creative ways to stand out at events (you probably think socks as swag is so 2019).
KEY RESPONSIBILITIES
- Event Strategy & Planning: Develop comprehensive event marketing strategies that align with Tennr’s brand objectives and business goals. Identify opportunities for in-person and virtual events, including trade shows, conferences, and webinars. Collaborate with cross-functional teams, including Sales and Customer Success, to ensure event alignment with overall marketing strategy.
- Event Execution: Manage the end-to-end planning and execution of events, including budgeting, vendor selection, logistics, and on-site/virtual coordination. Oversee event branding and collateral, ensuring consistent messaging and high-quality presentation. Coordinate all event communications, including invitations, reminders, and post-event follow-ups.
- Promotion & Audience Engagement: Develop and execute promotional campaigns to drive event registration and attendance using digital marketing channels, social media, email campaigns, and partnerships. Engage with key partners and industry leaders to maximize event visibility and reach.
- Post-Event Analysis & Reporting: Conduct post-event debriefs to analyze the success of events, gather insights, and identify areas for improvement. Report on event performance, including attendee engagement, lead generation, and overall impact on business objectives.
- Relationship Management: Build and maintain strong relationships with vendors and partners. Serve as the primary point of contact for all event-related inquiries, ensuring clear communication and exceptional service.
QUALIFICATIONS:
- 4+ years of experience in event marketing, with a proven track record of planning and executing events that left a lasting impression while driving actual outcomes.
- Strong project management skills, able to juggle multiple events simultaneously while meeting deadlines and without breaking a sweat.
- Excellent communication and interpersonal skills; you communicate effectively with cross-functional teams and external partners.
- Able to analyze data to assess the success of events and optimize future strategies.
- Highly organized and with a keen eye for detail.
- Self-motivated, with a strong sense of ownership and accountability.
- A plus if you’ve produced events for a SaaS tech company, for senior leaders and c-suite executives, or within the healthcare industry.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Canada, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Pay structure includes base salary, variable incentive pay, and company equity 📈
Benefits/Perks
: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Balance:
We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture
: A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a PS Team Leader
Case Study Meeting with a PS Team Leader and a Solution Expert
Clarification Meeting with our Sr VP of Professional Services
Culture Fit Meeting with an Executive
References / Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Account Manager
San Mateo, CA / Hybrid
We are looking for a Senior Account Manager, reporting to the Global Account Director within the Strategic Segment. This individual will be the first point of contact and responsible for supporting the day-to-day business activity and overall health of the assigned partner(s). They will work internally across Sony Interactive Entertainment (SIE) and with external partner(s) to deliver agreed commercial and strategic objectives globally.
Key Responsibilities:
Own day-to-day business for assigned partner studio(s), ensuring smooth operation and hand-off of operational needs through internal teams, ensuring overall health of the Partner is being addressed.
Develop and maintain comprehensive knowledge of all aspects of the Partner’s business, portfolio, and long-term strategic vision.
Identify business opportunities across Partner’s portfolio and live services.
Provide guidance and be a potential first point of partner contact for content pipeline and other operational or technical situations that impact the rhythm of the business.
Communicate business, platform, and policy updates to Partners.
Execute the Studio Relationship Development Program, evangelizing the PlayStation opportunity across the developer landscape and generating strategic alignment with studios.
Contribute to or create account/account segment reports, present data and insights to internal and external teams.
Execute external and internal business planning sessions to meet the needs of the Partner (JBRs, JBPs, Content Lifecycle Plans, Performance Reviews, Post-Mortems, and overall governance).
Work as a collaborative team member within the Partner Commerce Team in establishing and executing Partner plans; understanding market dynamics, shifting consumer demands, and helping adjust priorities/account plans to meet future market needs.
Support SIE’s operating models, plans, and deliver against collective Partner/SIE annual KPIs.
Identify and deliver content suitable for specific platform activity and campaigns (PlayStation Services, PlayStation Direct, etc.).
Be a team player with a focus on building internal and external relationships and excellent collaborative cross-functional collaboration skills and team mentality.
Assist with the facilitation of Partner’s participation at PlayStation PR/media events and B2B requests.
Participate in yearly budgeting and quarterly forecasting for the account set, helping to set expectations internally of the market, release slate, and overall status of the business.
Participate in and support joint business reviews, Monthly/Weekly team meetings, business performance reviews.
Input, monitor and track CRM progress through Salesforce.
Support Account and process documentation assigned by Global Account Director.
Qualifications:
Bachelor’s degree in Business, Marketing, Communications, or a related field, or commensurate relevant experience.
10+ years of experience in Sales, Account Management, Publisher Relations, Studio Relations, Technical Account Management or other relevant service-oriented roles that manage revenue.
Strong communication (verbal and written) and interpersonal skills.
Analytically minded with data experience.
Experience working in Video Gaming, Media, Entertainment, High-tech, or other associated verticals is a plus.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$161,300
—
$241,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Finance Data Governance Consultant (Contract)
*This is a 12 month temporary assignment
Sony Interactive Entertainment is seeking an experienced, hands-on Finance Data Governance consultant to help establish and operationalize SIE’s Finance Data Governance capability. The role will partner across Finance and Technology to define governance standards, document critical Finance data and lineage, establish data quality controls, govern master data and hierarchies, and support priority Finance data products.
The ideal candidate should have 8+ years of experience in data governance, Finance transformation, or Finance data management, with strong knowledge of financial processes and systems. Experience with SAP S/4HANA, Snowflake, data catalog/governance platforms such as Atlan or Collibra, and enterprise reporting tools is preferred. The candidate should be comfortable working independently in a greenfield environment and translating complex Finance and technical requirements into practical, sustainable governance processes.
Responsibilities:
Establish the Finance Data Governance Foundation
Assess the current maturity of Finance data governance, documentation, ownership, controls, and data management practices.
Design and implement a practical Finance Data Governance operating model, including roles, decision rights, governance forums, workflows, escalation paths, and operating cadences.
Create governance standards, procedures, templates, decision logs, issue-management routines, and approval processes that Finance and Technology teams can use in practice.
Build the Finance Data Inventory and Business Glossary
Identify and inventory priority Finance data domains, systems, tables, reports, interfaces, data products, calculations, mappings, and critical data elements.
Document business definitions, ownership, stewardship, approved usage, security classification, refresh frequency, and downstream dependencies.
Resolve conflicting definitions across Accounting, FP&A, management reporting, statutory reporting, and regional Finance teams.
Prepare metadata for publication in an enterprise data catalog and establish workflows for maintaining, reviewing, approving, and retiring governance documentation.
Document Data Lineage and Finance Transformation Logic
Map data from source systems through integration, transformation, consolidation, reporting, and analytical consumption.
Document business rules, transformation logic, mappings, allocations, eliminations, adjustments, currency translation, and reconciliation points.
Identify manual transformations, uncontrolled spreadsheets, duplicated logic, missing ownership, and lineage gaps, and support impact assessments for upstream changes.
Partner with technical teams to distinguish business lineage from physical and technical lineage.
Establish Data Quality and Financial Data Controls
Define practical Finance data quality standards, rules, thresholds, monitoring requirements, and acceptance criteria.
Build a data quality rule inventory and support issue identification, triage, root-cause analysis, ownership, remediation, escalation, and closure.
Develop data quality scorecards and maintain traceable and auditable evidence for approvals, exceptions, reconciliations, and remediation activities.
Govern Finance Master Data and Hierarchies
Document and govern Finance master data, reference data, mappings, and hierarchies, including accounts, cost centers, profit centers, entities, products, regions, currencies, scenarios, and reporting periods.
Define ownership, approval, versioning, effective dating, and change-control requirements.
Partner with master-data and technology teams on future hierarchy-management and Master Data Management initiatives, including business requirements, process design, testing, and downstream-impact assessment.
Support Priority Finance Data Products
Apply governance standards to priority Finance data products and procedures.
Support documentation and validation of SAP financial and consolidation data, including ACDOCA and ACDOCU where applicable.
Help document data flows and reconciliation requirements across SAP, consolidation and reporting platforms, Snowflake, Domo, planning tools, and downstream reports.·
Support the development of governed enterprise context and semantic layers for reporting, analytics, and AI-enabled Finance use cases.
Drive Adoption and Manage Delivery
Facilitate workshops, prepare executive-ready updates, develop training materials, and coach data owners and stewards on their responsibilities.
Translate complex Finance and technical concepts into clear documentation and decisions.
Establish a repeatable onboarding approach for new data domains and data products.
Promote governance as an enabler of faster, more reliable reporting and analytics rather than as an administrative exercise.
Develop and maintain a prioritized governance backlog with defined owners, deliverables, dependencies, and completion criteria.
Work independently, identify missing requirements, and move ambiguous work toward resolution.
Required Qualifications:
8+ years of experience in data governance, Finance data management, Finance transformation, financial systems, data quality, metadata management, or related consulting roles.
Demonstrated experience establishing or materially improving a data governance and data strategy capability in a complex enterprise.
Strong understanding of Finance processes, including general ledger, management reporting, financial consolidation, planning, forecasting, close, and reconciliation.
Experience documenting financial data definitions, business rules, mappings, hierarchies, lineage, controls, and data quality requirements.
Experience partnering with Finance, Accounting, FP&A, data engineering, business intelligence, security, and enterprise technology teams.
Ability to distinguish business ownership and governance responsibilities from technical platform and engineering responsibilities.
Strong facilitation skills and the ability to drive decisions across stakeholders with different priorities.
Demonstrated ability to create detailed, usable deliverables with limited existing documentation or structure.
Strong written communication skills with the ability to produce both detailed working documentation and executive-level summaries.
Experience working in a consulting, transformation, or contractor environment where measurable deliverables and knowledge transfer are required.
Ability to operate independently in an ambiguous, fast-moving, greenfield environment.
Bachelor's degree or equivalent.
Preferred Qualifications
Experience with SAP S/4HANA Finance and related financial data structures, consolidation, or group reporting (e.g., ACDOCA, ACDOCU).
Experience with cloud data platforms, enterprise analytics/reporting tools, and data governance/catalog platforms (e.g., Snowflake, Tableau, Power BI, Domo, Atlan, Collibra, Purview, or similar).
Strong understanding of data quality and architecture, including SQL, data profiling/reconciliation, dimensional modeling, semantic layers, hierarchies, and modern data architectures.
Experience working with Finance data in SOX-controlled or audit-sensitive environments, including data supporting automation and AI; consulting, Finance transformation, or enterprise data advisory experience preferred.
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At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below.
$129,600
—
$194,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is seeking a Director, Security Engineering & Operations to lead the teams responsible for enterprise security engineering and security operations. Reporting directly to the CISO and serving as a senior member of the Security leadership team, this leader will shape strategy, lead a growing team of managers, engineers, and analysts, and drive measurable security outcomes across a fast-moving technology environment.
This is a leadership role for someone who has successfully scaled security operations in complex, high-growth environments and brings strong security engineering experience. The right leader combines strategic judgment with strong technical depth, staying close enough to the work to set a high bar for engineering quality, guide critical technical decisions, and lead effectively through significant security events.
This leader will play a significant role in shaping the team, operating model, and technical roadmap as WHOOP scales, advancing capabilities across security engineering, detection and response, incident management, security automation, identity, cloud, endpoint, SaaS, data protection, and other enterprise security domains.
As WHOOP expands its use of AI across member-facing products, internal technology, and engineering, and continues to evolve its capabilities in health, this leader will help ensure security scales alongside the company's technology, data, regulatory, and threat landscape.
RESPONSIBILITIES
- Lead Security Engineering and Security Operations, defining strategy, priorities, technical standards, performance expectations, and measurable outcomes across both functions.
- Advance a risk and threat-informed detection and response program that connects priority threat scenarios to the telemetry, detections, investigation capabilities, response procedures, and operational controls required to address them, including identity-centric, data protection, and insider risk scenarios.
- Lead security incident readiness and response, including escalation, incident command for significant events, cross-functional coordination, post-incident review, and accountability for follow-up actions.
- Guide the engineering and operationalization of preventive and detective security controls across identity, endpoint, cloud, SaaS, infrastructure, data, AI-enabled systems, and other high-value enterprise environments, while setting a high bar for technical design, testing, documentation, maintainability, and lifecycle management.
- Lead the security strategy and engineering approach for AI-enabled products and enterprise AI adoption, including access controls, sensitive data handling, model and application security, third-party integrations, tool and agent permissions, monitoring, auditability, and secure use of AI across the company.
- Drive an outcome-oriented approach to security technology and managed services, maximizing the effectiveness of existing capabilities, making disciplined decisions about when to automate, build, buy, or use external partners, and holding security partners accountable to measurable outcomes.
- Drive disciplined execution across the security engineering and operations portfolio through effective prioritization, roadmap and backlog management, capacity planning, metrics, ownership, and operating cadence.
- Lead, coach, and develop managers, engineers, and analysts, setting clear expectations for technical quality, judgment, ownership, execution, and professional growth.
- Strengthen collaboration across Product Security, Security Architecture, Platform, Fraud, Engineering, IT, GRC, Legal, Privacy, and other business functions, creating clear ownership and effective operating relationships across organizational boundaries.
- Partner with the CISO on organizational design, workforce planning, hiring, and development of the capabilities required as the Security organization evolves, while providing clear, data-driven communication on security posture, operational performance, significant risks, and strategic priorities.
QUALIFICATIONS
- 10+ years of experience in information security, with deep experience in Security Operations and meaningful experience across Security Engineering in complex technology environments.
- 5+ years of people leadership experience, including multiple years managing managers and senior technical individual contributors. This is not a first-time people leadership role. Demonstrated strength in hiring, coaching, performance management, organizational design, and raising the bar for team quality and execution.
- Deep technical expertise in detection engineering, SIEM and telemetry strategy, incident response, and modern security operations, including experience leading significant security incidents.
- Proven ability to drive disciplined execution across priorities, roadmaps, backlogs, metrics, and ownership, while maximizing existing capabilities before introducing additional technology.
- Experience managing MDR, MSSP, or similar security partners and holding them accountable to measurable operational outcomes.
- Experience securing AI-enabled products, enterprise AI adoption, or AI development environments, including risks related to sensitive data, models, agents, third-party services, access, and monitoring.
- Strong judgment and relationship-building skills, with a track record of working effectively across technical, product, risk, legal, and senior leadership teams.
- Experience in health technology or another sensitive-data environment is a plus.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI compute at a scale and pace that outruns what off-the-shelf data center equipment was designed for. Much of the power and cooling equipment behind our next campuses — battery energy storage systems (BESS), grid-forming and grid-following inverters, solid-state transformers (SST), E-STATCOM and other power-quality devices, medium-voltage switchgear, UPS, and liquid-cooling systems — is either new to the market, new to the supplier, or being built at a volume the supplier has never shipped before.
The NPI Engineer owns the path from "the supplier has a design" to "the equipment is qualified, manufacturable at rate, and running reliably on site." You sit between our electrical and mechanical design teams, our supply chain and quality teams, and the supplier's engineering and factory organizations, and you make sure every new product or major variant clears the gates — EVT, DVT, PVT, FAT, SAT — before it is trusted with production load. This is a hands-on role: you will spend real time on supplier factory floors, in test labs, and at site commissioning.
What you'll do
Own the NPI program for each new power or cooling product
(BESS, inverters, SST, E-STATCOM, MV switchgear, UPS, CDUs, chillers) from concept selection through ramp, including the gate schedule, exit criteria, and risk register.
Drive early supplier design engagement:
translate our site requirements (fault current, grid interconnection, harmonic and ride-through requirements, thermal envelopes, footprint, serviceability) into product requirements and specifications the supplier can build to, and negotiate trade-offs with their engineering teams.
Lead DFM/DFT/DFx reviews
with suppliers so designs are manufacturable at the rate we need, testable in the factory, and serviceable in the field.
Plan and run prototype and pilot builds:
define EVT/DVT/PVT scope and sample counts, witness builds, own test plans (type testing, HALT/HASS, thermal, EMC, protection coordination, functional and integration tests), and drive root cause and corrective action on every failure.
Qualify the product for deployment:
define and execute first-article inspection, factory acceptance testing (FAT), site acceptance testing (SAT), and integrated system testing with the rest of the electrical and cooling chain, and sign off on production readiness.
Hand off to steady state:
transfer qualified products, control plans, test procedures, and known-issue lists to the Manufacturing Quality and Supply Chain Delivery teams, and support them through the first production ramps.
Build the reliability picture:
run FMEA/DFMEA with suppliers, define reliability targets and burn-in requirements, and feed field failure data back into the next revision.
Coordinate cross-functionally
with design engineering, construction, commissioning, utilities/interconnection, safety, and sourcing so NPI schedules are integrated with campus delivery schedules.
Keep suppliers honest:
track readiness and risk with clear metrics, escalate early, and hold technical reviews that resolve issues rather than admire them.
You may be a good fit if you have
8+ years of engineering experience in power electronics, electrical equipment, or industrial energy systems, with at least 4 years in an NPI, product development, or product engineering role that owned a product from prototype through production ramp.
Direct, hands-on experience with at least two of: BESS, utility- or data-center-scale inverters, medium-voltage transformers or switchgear, UPS, STATCOM/power-quality equipment, or liquid cooling systems (CDUs, chillers, hydronics).
Working knowledge of the relevant standards and how they get applied in qualification: UL 9540/9540A, UL 1741 and IEEE 1547, IEEE 2800, IEC 62477 / IEC 62909, IEEE C37 and C57 series, NFPA 70/855, UL 1778, and comparable IEC equivalents.
Experience defining and executing structured qualification programs (EVT/DVT/PVT, FAT/SAT, type testing, reliability testing) and closing failures with disciplined root cause analysis and CAPA.
Familiarity with supplier factory environments — production lines, test bays, quality systems — and the ability to assess a supplier's real readiness to ship at rate.
Fluency in design-for-manufacturing and design-for-test principles and the supplier ECO/change-control process.
Strong systems thinking: you can reason about how an inverter, a battery, a transformer, and a cooling loop behave together at a site, not just in isolation.
Clear written and verbal communication, and comfort driving decisions across engineering, supply chain, and executive audiences.
A bachelor's degree in electrical, mechanical, or power engineering, or equivalent experience.
Willingness to travel 30–40% to supplier factories and data center sites, including internationally.
Strong candidates may also have
Experience with solid-state transformers, grid-forming inverters, E-STATCOM, or other emerging power-conversion equipment being introduced to data center or utility applications for the first time.
NPI or product engineering experience at a hyperscaler, a large utility-scale developer, or a Tier-1 power equipment OEM.
Background in grid interconnection studies, protection coordination, or power-system modeling (PSCAD, ETAP, PSS/E, or similar).
Liquid cooling product introduction experience — CDU, rear-door heat exchanger, direct-to-chip, or immersion systems.
Reliability engineering credentials (CRE, Six Sigma) or experience running HALT/HASS programs.
Firmware and controls validation experience for power conversion equipment (inverter control loops, BMS, EMS, PLC/SCADA integration).
Experience standing up or scaling new supplier manufacturing lines, including contract manufacturing and international sites.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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