Вакансии

Location: Europe - Remote; LATAM - Remote About the role With tens of millions of visitors every week, we strive to be the best in the industry for our users. You’ll be responsible for taking ownership of our existing and new database infrastructure for multiple platforms and facilitating releases into new regions. We wrote our systems from scratch about 4 years ago, so you’ll be working with the latest technology and won’t have to worry about decades old technologies. There’s also freedom to research and implement new technologies into our stack as you and the team see fit. Our Stack Relational Databases: AWS Aurora MySQL/PostgreSQL NoSQL Databases: MongoDB Atlas, AWS DocumentDB Caching Layer: AWS ElastiCache, Valkey Message Queue: Apache RocketMQ, RabbitMQ Search Engine: ElasticSearch, Mongo Atlas OLAP: Redshift Monitoring & Alerting: Prometheus, Grafana, Loki, Alert Manager Backup & Recovery: AWS Backup, Point-in-Time Recovery, Cross-Region Replication Database Proxy: RDS Proxy Infrastructure as Code: Terraform, Ansible CI/CD Integration: Jenkins, ArgoCD, Github Action, Helm Network & Security: AWS VPC, Security Groups, AWS Secrets Manager Programming Languages: Golang, Python Containerization: Kubernetes What you'll be doing Work in a team of DBRE and DevOps professionals Design, implement, and maintain highly available database architectures to support business growth across multiple countries Improve existing database infrastructure, including performance tuning, capacity planning, backup/recovery strategies, and disaster recovery procedures Develop automation tools and internal platforms using Go/Python to streamline database operations, reduce manual interventions, and minimize human errors Monitor database health and performance metrics, establish alerting mechanisms based on SLO burn rates, and proactively identify potential issues Take ownership and responsibility for database operations including schema changes, data migrations, and production deployments Collaborate with development teams to provide database design consultation, query optimization, and troubleshooting support Conduct regular database security audits and implement security best practices to protect sensitive data What you'll bring 4+ years experience tackling and managing advanced MySQL and MongoDB problems A self-driven Database Reliability Engineer with proven experience in managing large-scale database systems in production environments Have a deep understanding of database architecture, performance optimisation, high availability solutions, and database security best practices Following the latest industry trends in database technologies and are passionate about building reliable, scalable data infrastructure Have strong automation mindset and programming skills to build tools that improve database operations and reliability Understand SLI/SLO/SLA concepts and have experience implementing reliability engineering practices What’s in it for you Sporty is a remote first company in pursuit of sustainability A competitive salary + individual performance based bonuses every quarter 28 days paid annual leave Our core working hours are 10am-3pm in your local time zone with flexibility outside of this Referral bonuses & flash bonuses Top of the line equipment Annual company retreats to provide great internal networking opportunities Interview Process Remote video screening with our Talent Acquisition Team Online assessment via Hackerrank Remote video interview with Team Members (60 Mins) Final discussion with the hiring manager (60 mins) If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Dubai, UAE What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Regional Focus: Sub-Saharan Africa Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Fluency in English (written and spoken). French is a plus. Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Porto, Portugal Workplace: remote We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance. Responsibilities: Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters. Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus. Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts. Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked. Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall. Draft technical launch readiness justifications (Launch Certification Documentation) for final. Requirement: Language Skills : Native fluency in Portuguese and fluent in English. Location: Must be based in Portugal. Education : Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field. Prompt Engineering & AI Expertise : At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning. Data Analysis : Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools. Technical Agility : Ability to quickly learn and master proprietary tools with minimal supervision. Communication : Excellent verbal and written communication skills. Optional / Preferred Skills: Familiarity with enterprise-grade LLM interfaces like the Goose API. Experience in AI model evaluation, data science, computational linguistics, or software engineering. Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows. Linguistic expertise, including an understanding of semantics and logic.

Location: Netherlands Workplace: remote We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance. Responsibilities: Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters. Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus. Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts. Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked. Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall. Draft technical launch readiness justifications (Launch Certification Documentation) for final. Requirement: Language Skills : Native fluency in Dutch and fluent in English. Location: Must be based in Netherlands. Education : Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field. Prompt Engineering & AI Expertise : At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning. Data Analysis : Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools. Technical Agility : Ability to quickly learn and master proprietary tools with minimal supervision. Communication : Excellent verbal and written communication skills. Optional / Preferred Skills: Familiarity with enterprise-grade LLM interfaces like the Goose API. Experience in AI model evaluation, data science, computational linguistics, or software engineering. Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows. Linguistic expertise, including an understanding of semantics and logic.

Location: Japan Workplace: remote We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance. Responsibilities: Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters. Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus. Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts. Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked. Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall. Draft technical launch readiness justifications (Launch Certification Documentation) for final. Requirement: Language Skills : Native fluency in Japanese and fluent in English. Location: Must be based in Japan. Education : Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field. Prompt Engineering & AI Expertise : At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning. Data Analysis : Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools. Technical Agility : Ability to quickly learn and master proprietary tools with minimal supervision. Communication : Excellent verbal and written communication skills. Optional / Preferred Skills: Familiarity with enterprise-grade LLM interfaces like the Goose API. Experience in AI model evaluation, data science, computational linguistics, or software engineering. Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows. Linguistic expertise, including an understanding of semantics and logic.

Location: Italy Workplace: remote We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance. Responsibilities: Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters. Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus. Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts. Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked. Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall. Draft technical launch readiness justifications (Launch Certification Documentation) for final. Requirement: Language Skills : Native fluency in Italian and fluent in English. Location: Must be based in Italy. Education : Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field. Prompt Engineering & AI Expertise : At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning. Data Analysis : Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools. Technical Agility : Ability to quickly learn and master proprietary tools with minimal supervision. Communication : Excellent verbal and written communication skills. Optional / Preferred Skills: Familiarity with enterprise-grade LLM interfaces like the Goose API. Experience in AI model evaluation, data science, computational linguistics, or software engineering. Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows. Linguistic expertise, including an understanding of semantics and logic.

Location: Spain Workplace: remote We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance. Responsibilities: Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters. Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus. Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts. Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked. Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall. Draft technical launch readiness justifications (Launch Certification Documentation) for final. Requirement: Language Skills : Native fluency in Spanish and fluent in English. Location: Must be based in Spain. Education : Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field. Prompt Engineering & AI Expertise : At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning. Data Analysis : Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools. Technical Agility : Ability to quickly learn and master proprietary tools with minimal supervision. Communication : Excellent verbal and written communication skills. Optional / Preferred Skills: Familiarity with enterprise-grade LLM interfaces like the Goose API. Experience in AI model evaluation, data science, computational linguistics, or software engineering. Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows. Linguistic expertise, including an understanding of semantics and logic.

Location: France Workplace: remote We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance. Responsibilities: Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters. Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus. Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts. Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked. Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall. Draft technical launch readiness justifications (Launch Certification Documentation) for final. Requirement: Language Skills : Native fluency in French and fluent in English. Location: Must be based in France. Education : Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field. Prompt Engineering & AI Expertise : At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning. Data Analysis : Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools. Technical Agility : Ability to quickly learn and master proprietary tools with minimal supervision. Communication : Excellent verbal and written communication skills. Optional / Preferred Skills: Familiarity with enterprise-grade LLM interfaces like the Goose API. Experience in AI model evaluation, data science, computational linguistics, or software engineering. Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows. Linguistic expertise, including an understanding of semantics and logic.

Location: Germany Workplace: remote We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance. Responsibilities: Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters. Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus. Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts. Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked. Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall. Draft technical launch readiness justifications (Launch Certification Documentation) for final. Requirement: Language Skills : Native fluency in German and fluent in English. Location: Must be based in Germany. Education : Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field. Prompt Engineering & AI Expertise : At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning. Data Analysis : Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools. Technical Agility : Ability to quickly learn and master proprietary tools with minimal supervision. Communication : Excellent verbal and written communication skills. Optional / Preferred Skills: Familiarity with enterprise-grade LLM interfaces like the Goose API. Experience in AI model evaluation, data science, computational linguistics, or software engineering. Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows. Linguistic expertise, including an understanding of semantics and logic.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports To: VP of Product Location: Remote US Compensation: $230,000 to $250,000 base plus bonus and equity About the Role: We are building a product management organization to own and drive our product strategy and are looking for an experienced product manager to join this growing team. As a Staff Product Manager at Huntress, you will assist the CTO in driving the success and expansion of our SIEM product launched in October 2024. We are not building yet another SIEM that intends to replicate what every other SIEM already does. We are building a SIEM that focuses on what really matters to our Small Enterprise and SMB partners. They don’t need a SIEM with all the advanced features and the costs that come with that; they need a SIEM that keeps the relevant data, reduces the noise, makes it easy to find what they need, doesn’t require full-time employees to manage, and works at a cost that fits their budget. This is an opportunity to upend the existing SIEM market for everyone who wants or needs a SIEM but whose current solutions don’t work. This position offers the chance to help scale the vision of an already wildly successful company past $200M and beyond, sustaining and building on a remarkable existing growth rate. You will make an impact on the vision, goals, and, in partnership with other functions, execution of a SaaS offering (like other Huntress products) that keeps SMB and mid-market customers safe and secure with cutting-edge capabilities currently only found in the largest enterprises. You will work very closely with the company founders, product leaders, engineering leaders, support, sales, and marketing teams, as well as other Product Managers. To be successful in this position, you must possess a combination of strong business acumen and technical skills to bridge customer business requirements with trends in the threat landscape. You’ll be asked to frequently interact with customers, prospects, and industry analysts to articulate our value proposition. What You’ll Do: Work with the Portfolio Leader and relevant stakeholders to assist in setting the SIEM product vision and strategy, and clearly articulate the business value so that everyone understands where we are headed Analyze market trends and perform competitor analysis and research in order to drive strategy as well as pricing and the product roadmap Demonstrate an ability to decipher and articulate potentially ambiguous client needs and mold them into successful, innovative solutions that surprise and delight the customer Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture Prioritize features by assessing their alignment with the broader product strategy and initiatives, as well as unmet market needs Participate as a key contributor in all phases of product development, from discovery to launch Drive and manage product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teams Collaborate with marketing and other key stakeholders to drive and execute product launches to market Derive feedback and insights from customers through face-to-face interaction and collaboration throughout the product development lifecycle Serve as the intermediary between engineering and senior management and other non-technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa Drive high-level strategic initiatives and execution while possessing a willingness to dig into the weeds Work with design and engineering teams to produce mockups, wireframes, and prototypes to assess the validity and strength of a new product or feature idea. Manage and drive results from user experience testing and gain crucial insights into how customers use (or don’t use) the platform In partnership with product operations, provide product metrics, including conversion rate, churn rate, and monthly recurring revenue, etc., to track and evaluate the success of the product strategy What You Bring To The Team: 7+ years of experience in a product management role with past responsibility for SIEM products; bonus for SOAR Products Demonstrated success driving longer-term vision and strategy that resulted in outperformance Experience leading product innovation, feature ideation, delivery, and launch Demonstrated experience designing and delivering products utilizing artificial intelligence tools and technologies, such as Claude or similar Experience working in an agile development environment using agile development tools Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes Experience with products delivered from AWS or other cloud environments Strong creative and critical thinking abilities Experience building products for the SMB is a significant benefit What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Manhattan, NY Registered Behavior Technician (RBT) Company :  LBAPS Location : Washington Heights, NY, NY Positions ; Both part-time & Full-time (FLEXIBLE!!), Monday to Friday from 3:00pm - 5:00pm . OR Mondays, Wednesdays, Thursdays, Fridays; 4:00pm to 6:00pm , Saturdays & Sundays; 10:00am to 12:00pm Hourly rate : $25.00 - $30.00 hourly (Starting) Join a Team That Truly Makes an Impact At Licensed Behavior Analyst Professional Services, PLLC , we’re more than just a workplace—we’re a team driven by purpose. We’re looking for a passionate, motivated Registered Behavior Technician (RBT) who’s ready to make a meaningful difference in the lives of children with autism and developmental needs. If you’re someone who brings energy, compassion, and dedication to your work—we want to meet you. What You’ll Be Doing: Deliver high-quality ABA therapy under BCBA supervision Work across home, school, and/or center-based settings Implement individualized Behavior Intervention Plans (BIPs) with fidelity Collect and record session data accurately (Rethink) within 24 hours Collaborate with families and your clinical team to support client progress Participate in ongoing check-ins and professional support meetings What We’re Looking For: Current RBT certification (In good standing) At least 6 months of experience working with children with developmental disabilities Strong communication and interpersonal skills Experience with ABA data collection and documentation A patient, creative, and compassionate approach Bilingual (Spanish) is a plus. Why You’ll Love Working With Us? Flexible scheduling that fits your life Ongoing support and mentorship from experienced BCBAs Opportunities for career growth and BCBA supervision A collaborative, supportive, and mission-driven team culture Ready to Make a Difference? Apply today and be part of a team that’s changing lives—one session at a time.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.  We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there. For more information, visit arcadia.io   Why This Role is Important to Arcadia    Reporting to the SVP, Growth, the Vice President of Sales, Payor is charged with generating new business opportunities for Arcadia.The VP of Sales, Payor is responsible for identifying, engaging, and closing new accounts in the Payor Healthcare market, which Arcadia defines as including Commercial and Private Payors on a regional and national scale.    What Success Looks Like In 3 months Learn all about Arcadia and what makes us special Our sales and contracting process Bond with your teammates and stakeholders Play a key role in conferences In 6 months You will have established a solid relationship of trust and collaboration with your VPs of Sales  You will be leading the contracting phase with prospective clients Close your first deal You will be very conversant in our solution and be able to run your own presentations In 12 months What You'll Be Doing BUSINESS DEVELOPMENT Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and other methods Identify and develop leads and opportunities from multiple sources including prospect lists, discovery, and individual research Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs Building and increasing industry knowledge and acumen to position Arcadia’s value proposition across multiple use case in the health system, ACO, and Payer segments. Own and drive proposal planning, development, and delivery to key client executives Own and drive contract creation, legal review, and signature process with internal operations and key client executives Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities INTERNAL OPERATIONS Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal Ensure all accounts you are working have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders Provide accurate financial projections to executive leadership for opportunities in your pipeline Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com) What You'll Bring Bachelor’s degree in business, healthcare administration, engineering, or a related discipline A minimum of 5-7 years’ experience with a demonstrated track record of accomplishments in payer/health plan sales and business expansion Broad network of relationships with Commercial, Regional, Health Plans and well known in the payor community Experience consistently securing multi-year, multi-million-dollar contracts with Payor organizations What You’ll Get An opportunity to help our health care crisis by assisting with the adoption of value-based care The ability to compete with a top KLAS rated solution set High visibility and impact role supporting Arcadia’s rapid growth Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Be a member of the Arcadian and Barkadian Community About Arcadia   Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health.We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore ourwebsite.   This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Annapolis, MD The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information. 1. Patient Identification and Documentation: · Greet patients and visitors courteously and professionally. · Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation. · Update demographics per legal identification. · Verify the information on armbands before placing them on patients. · Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process. · Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate. 2. Patient Registration and Insurance Verification: · Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations. · Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages. · Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened. · Scan all required documents into patient records and place HAR notes on accounts when necessary. · Identify and resolve insurance verification issues, informing patients of available options, including financial assistance. 3. Regulatory Compliance and Customer Service: · Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.). · Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service. 4.       Appointment Scheduling: · Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences. · Verify insurance coverage and obtain pre-authorizations as needed. 5.       Financial Communication: · Communicate financial responsibilities to patients and collect funds in accordance with established protocols. · Make referrals to Charity Care and Medical Assistance when needed. 6.       Workflow Management: · Answer and direct incoming and external calls promptly. · Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines. · Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource). 7.       Meeting and Training Participation: · Attend departmental staff meetings or watch videos when absent. · Attend all required in-person training/in-services and complete all educational assignments within the required timeframe. · Read and respond to emails during each shift. 8.       Adherence to Policies: · Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage. · Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement. 9.       Additional Responsibilities: · Perform other duties as assigned by the Director, Manager, or Supervisor. Experience/Education/Certification Requirements: High school diploma or equivalent. 0–11 months of direct Patient Access or healthcare registration experience. Strong verbal and written communication skills to interact with patients, families, and clinical teams. Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment. Excellent attention to detail and accuracy in data entry and documentation. Compassionate, patient-centered approach to service delivery. Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $17.50 — $24 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: International About HumanSignal Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery. We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide. We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out. If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk. AI Data Collector — Turn the World Into Your Workplace! About the Opportunity We’re building a global community of detail-oriented contributors who help improve the quality of datasets used to develop advanced technologies such as artificial intelligence and computer vision systems. As a Data Annotation Contributor, you’ll help review and refine labeled data to ensure accuracy and consistency. We are preparing for several upcoming initiatives and are inviting qualified contributors to join our growing community. By joining our contributor network, you’ll be among the first to hear about annotation projects that match your skills and location. What You’ll Do Depending on the project, contributors may be asked to review and correct labeled data within images or videos. Tasks may include: Reviewing and correcting bounding boxes around objects or people Adjusting or refining segmentation or masking areas within images Identifying and masking personally identifiable information (PII) when required Ensuring annotations follow detailed project guidelines and quality standards Flagging unclear or incorrect labels for review Submitting completed annotation tasks through designated tools or platforms Each project will include clear instructions, examples, and support from our team. How Our Community Works Once you join our contributor community, you will: Receive notifications about upcoming or ongoing data annotation projects Review project details and decide whether you’d like to participate Complete annotation tasks that match your skills and availability Gain access to future opportunities as new projects are launched Participation is flexible, allowing contributors to select the projects they want to work on. What We’re Looking For We’re looking for contributors who are: Highly detail-oriented and focused on accuracy Comfortable following structured guidelines and quality standards Able to work independently and manage tasks responsibly Strong communicators when questions or clarifications arise Comfortable using online tools for reviewing or editing data Previous experience with data annotation, image labeling, or quality review is helpful but not required. Training materials may be provided depending on the project. Compensation Compensation will vary depending on the specific project and the country or region where the work is performed. Pay rates will be communicated prior to the start of each project and are designed to align with competitive rates for similar work in your location. Why Join Our Contributor Community Flexible opportunities to participate in data annotation projects The ability to contribute to the development of emerging technologies Access to a growing pipeline of global annotation initiatives Clear instructions and support from experienced project teams If you enjoy detail-oriented work and want to contribute to improving real-world datasets used in advanced technologies, we encourage you to apply and become part of our annotation contributor community. ( Must reside in one of these countries , India, Pakistan, Bangladesh, Sri Lanka, Nepal, Philippines, Vietnam, Indonesia, Thailand, Malaysia, Kenya, Nigeria, Ghana, Uganda, Tanzania, Rwanda, Egypt, Mexico, Colombia, Peru, Argentina, Brazil, Bolivia, Guatemala) This is an independent contractor engagement and does not constitute employment with HumanSignal. Contractors are responsible for their own tax obligations in their jurisdiction.

Location: Tokyo, Japan Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Business Operations Specialist at Via, you'll run the invoicing, payment, and contracting work that keeps our business operations moving. You'll be part of a global company that is a world leader in transit technology, working with an international team on our mission to build better public transportation systems. At the same time, you'll join a smaller team in Tokyo, in a region where Via is growing rapidly, so your work has real visibility and plenty of room for you to grow with it. It's a fast-paced environment that values ownership, moving fast, and solving meaningful problems. About the Role: Own the invoice and payment process from start to finish: prepare and process invoices, PO requests, and payment documentation, and track down missing information so nothing stalls. Drive contracting from first request to final signature: collect vendor details, prepare agreements, arrange signatures, and keep our contract logs accurate and up to date. Build and maintain the trackers and filing systems the team uses to see where everything stands. Be the go-to contact for internal teams and external partners, keeping communication fast, clear, and easy to follow. Take part in legal document check-ins with our colleagues across the globe several times a month. Keep day-to-day operations running smoothly, including scheduling and general administrative workflows. Pick up ad-hoc coordination tasks as they come up: spot the next step, gather what’s needed, and move it forward without waiting for instructions. About You: At least 10 years of experience in operations, finance admin, invoicing, or coordination, ideally including managing commercial contracts. Native-level or bilingual Japanese , written and spoken. Business-level English or higher, written and spoken. English is our company language, and you’ll work with international teams. Tech-savvy with hands-on experience in Google Workspace, Slack, Salesforce, or AI tools—or a proven track record of getting up to speed on new platforms fast. Strong administrative skills and attention to detail. A “get things done” mindset: you take initiative, respond quickly, and work independently with little supervision. Resourceful and flexible, and happy to work in a fast-paced environment where priorities change and the job description isn’t always clear-cut. Working Conditions: Hourly rate of ¥2,500–3,000 You’ll start as a contractor for one year, with the potential to convert to full-time based on mutual discussion. Core hours are 09:30–17:30, five days a week, for roughly 30–40 hours per week. Quarter-end periods require overtime work Hybrid: one day a week in our Toranomon, Tokyo office, and remote the rest of the week. Weekly legal document check-in meetings aligned with European time zones Health insurance covered by the company, with a company top-up. Commuting costs covered for commutes within 90 minutes of our Tokyo office. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Location: Charlotte, NC General Summary The Senior Processor partners with Originators, Borrower, Underwriting and Closing teams in preparing loan files. The Senior Loan Processor may also be responsible for providing training and coaching to Loan Processors and branch staff, processing employee loans and escalated member complaint files. This position acts as subject matter expert for the Loan Origination System (LOS) and is responsible for a variety of administrative duties. Strong communication skills are needed for this position as it requires interaction with branch staff, third-party vendors, and corporate employees, at all levels of the organization, in a timely, efficient, and professional manner. This position may also provide an opportunity to become a licensed Originator, which includes completing additional state licensing requirements. Duties and Responsibilities The primary job duties and responsibilities of this position include but are not limited to: Responsible for maintaining a leadership role including but not limited to training new mortgage Loan Processors, sharing solutions to various underwriting issues and share best practices with all team members Prioritize strategically by organizing resources, time, and people to achieve key objectives; proactively address critical concerns, work quickly to get things done; demonstrate knowledge skill and abilities while demonstrating operational excellence and delivering consistent results Lead by example, communicating decision making processes; demonstrate transparency and honesty Pull/Update credit reports, order disclosures, appraisal, title, insurance and Verification of Employment (VOE), fraud compliance and tax return verification for loan files Clearly communicate and engage team in achieving goals, providing clear and timely feedback and hold employees accountable in achieving performance expectations Review new files within 48 hours of receipt and verify that compliance documents were issued within proper time frame. Notify the appropriate staff member if additional documentation or information is needed Review mortgage loan applications for accuracy and ensure LOS is updated appropriately May work directly with borrowers answering questions and assisting in guiding them through the loan process Confirm and validate loan application information by ordering all necessary documents to satisfy AUS (Automated Underwriting System) findings, investor and agency requirements Validate loan in automated underwriting systems (DU, LP or GUS) Use documentation to perform functions, such as calculating verified income or verifying assets, and update LOS (Encompass) accordingly Coordinate all third-party services such as survey, appraisal, title, homeowner’s insurance, etc. Review all loan and verification documents for accuracy and update information in LOS (Encompass) Utilize Government sites for VA and FHA files to place orders and obtain case numbers Compile and review documentation (i.e., income, assets, liabilities, employment, etc.) received within 24 hours of receipt and follow up in the event of discrepancies or omitted data. Immediately notify Originator or appropriate staff if any discrepancies are identified Receive appraisal and supporting documentation and notifies MLO of approval Upload all relevant documentation received to Image Flow for validation Prepare loan disclosures according to TRID regulations Prepare and submit loan files to Underwriting (UW) for pre-approval decision and requests additional documentation to clear conditions Review loan approval and ensure all tasks are completed and loan is on target to meet expected closing date Send pre-approval letters and prepares files for closing Proactively communicate loan status or updates to the Borrower(s), Originator and Third Parties Assist with the clearing of post-closing conditions received to avoid any financial loss Update various systems of record with critical loan information Collaborate with title, valuation, underwriting, closing, technology, and other operational teams Prepare mortgage loan commitment and denial letters, as applicable Upon Clear to Close (CTC), submit loan files to Underwriting (UW) for final approval before submittal to Closing Continue to stay abreast of underwriting and compliance guidelines and well as current regulatory lending laws and requirements Maintain a focus on enhancing customer service skills and knowledge Manage an assigned pipeline of 25+ loans continuously to meet closing expectations Assist other Processors, Underwriters and Closing team members as needed Maintain regular attendance, plus potential overtime, as necessary Additional duties as assigned *Unlicensed associates who have borrower contact cannot quote rates, offer or negotiate the terms of a mortgage loan, take a mortgage application, or engage in any other activities that require a mortgage loan originator license. THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY  RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT. Qualifications Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be  considered for this position. Qualifications include: High school diploma/GED and comparable work experience, required 7+ years related experience as a processor, underwriter or equivalent Demonstrated leadership skills, able to engage others in achieving goals and providing excellence in all they do Thorough working knowledge of real estate documentation, underwriting policies, compliance, and procedures High level of proficiency with mortgage loan processing and underwriting systems Solid Knowledge of TRID, RESPA, FHLMC, FNMA, FHA, VA program guidelines Knowledge of Microsoft Excel, Word, and Outlook Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience preferred Ability to learn, or have past in-depth experience, in mortgage banking process, with a preference in residential mortgage banking Ability to analyze issues and create effective resolutions, while managing multiple projects concurrently Ability to process, organize and interpret large amounts of data, which reflects loan files Excellent customer service skills and adept at working in a team environment Must be a self-starter who is reliable, detail oriented with the ability to resolve issues Exceptional follow-up, time management, interpersonal, and verbal and written communication skills Proven ability to handle multiple loans and meet closing dates Demonstrated ability to pre underwrite a loan file Must be able to speak, read, write, and understand the primary language(s) used in the workplace Physical Requirements The employee must occasionally lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with  hands and arms; and talk or hear The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

Location: Charlotte, NC General Summary The Senior Processor partners with Originators, Borrower, Underwriting and Closing teams in preparing loan files. The Senior Loan Processor may also be responsible for providing training and coaching to Loan Processors and branch staff, processing employee loans and escalated member complaint files. This position acts as subject matter expert for the Loan Origination System (LOS) and is responsible for a variety of administrative duties. Strong communication skills are needed for this position as it requires interaction with branch staff, third-party vendors, and corporate employees, at all levels of the organization, in a timely, efficient, and professional manner. This position may also provide an opportunity to become a licensed Originator, which includes completing additional state licensing requirements. Duties and Responsibilities The primary job duties and responsibilities of this position include but are not limited to: Responsible for maintaining a leadership role including but not limited to training new mortgage Loan Processors, sharing solutions to various underwriting issues and share best practices with all team members Prioritize strategically by organizing resources, time, and people to achieve key objectives; proactively address critical concerns, work quickly to get things done; demonstrate knowledge skill and abilities while demonstrating operational excellence and delivering consistent results Lead by example, communicating decision making processes; demonstrate transparency and honesty Pull/Update credit reports, order disclosures, appraisal, title, insurance and Verification of Employment (VOE), fraud compliance and tax return verification for loan files Clearly communicate and engage team in achieving goals, providing clear and timely feedback and hold employees accountable in achieving performance expectations Review new files within 48 hours of receipt and verify that compliance documents were issued within proper time frame. Notify the appropriate staff member if additional documentation or information is needed Review mortgage loan applications for accuracy and ensure LOS is updated appropriately May work directly with borrowers answering questions and assisting in guiding them through the loan process Confirm and validate loan application information by ordering all necessary documents to satisfy AUS (Automated Underwriting System) findings, investor and agency requirements Validate loan in automated underwriting systems (DU, LP or GUS) Use documentation to perform functions, such as calculating verified income or verifying assets, and update LOS (Encompass) accordingly Coordinate all third-party services such as survey, appraisal, title, homeowner’s insurance, etc. Review all loan and verification documents for accuracy and update information in LOS (Encompass) Utilize Government sites for VA and FHA files to place orders and obtain case numbers Compile and review documentation (i.e., income, assets, liabilities, employment, etc.) received within 24 hours of receipt and follow up in the event of discrepancies or omitted data. Immediately notify Originator or appropriate staff if any discrepancies are identified Receive appraisal and supporting documentation and notifies MLO of approval Upload all relevant documentation received to Image Flow for validation Prepare loan disclosures according to TRID regulations Prepare and submit loan files to Underwriting (UW) for pre-approval decision and requests additional documentation to clear conditions Review loan approval and ensure all tasks are completed and loan is on target to meet expected closing date Send pre-approval letters and prepares files for closing Proactively communicate loan status or updates to the Borrower(s), Originator and Third Parties Assist with the clearing of post-closing conditions received to avoid any financial loss Update various systems of record with critical loan information Collaborate with title, valuation, underwriting, closing, technology, and other operational teams Prepare mortgage loan commitment and denial letters, as applicable Upon Clear to Close (CTC), submit loan files to Underwriting (UW) for final approval before submittal to Closing Continue to stay abreast of underwriting and compliance guidelines and well as current regulatory lending laws and requirements Maintain a focus on enhancing customer service skills and knowledge Manage an assigned pipeline of 25+ loans continuously to meet closing expectations Assist other Processors, Underwriters and Closing team members as needed Maintain regular attendance, plus potential overtime, as necessary Additional duties as assigned *Unlicensed associates who have borrower contact cannot quote rates, offer or negotiate the terms of a mortgage loan, take a mortgage application, or engage in any other activities that require a mortgage loan originator license. THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY  RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT. Qualifications Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be  considered for this position. Qualifications include: High school diploma/GED and comparable work experience, required 7+ years related experience as a processor, underwriter or equivalent Demonstrated leadership skills, able to engage others in achieving goals and providing excellence in all they do Thorough working knowledge of real estate documentation, underwriting policies, compliance, and procedures High level of proficiency with mortgage loan processing and underwriting systems Solid Knowledge of TRID, RESPA, FHLMC, FNMA, FHA, VA program guidelines Knowledge of Microsoft Excel, Word, and Outlook Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience preferred Ability to learn, or have past in-depth experience, in mortgage banking process, with a preference in residential mortgage banking Ability to analyze issues and create effective resolutions, while managing multiple projects concurrently Ability to process, organize and interpret large amounts of data, which reflects loan files Excellent customer service skills and adept at working in a team environment Must be a self-starter who is reliable, detail oriented with the ability to resolve issues Exceptional follow-up, time management, interpersonal, and verbal and written communication skills Proven ability to handle multiple loans and meet closing dates Demonstrated ability to pre underwrite a loan file Must be able to speak, read, write, and understand the primary language(s) used in the workplace Physical Requirements The employee must occasionally lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with  hands and arms; and talk or hear The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

Location: Remote Workplace: Remote We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones. Currently, we are looking for an experienced Business Development Manager to join one of toogeza’s clients. KEY RESPONSIBILITIES - Identify and onboard Turkish payment methods: - Local bank acquiring - Cross-border acquiring - Alternative payment methods (APMs) - Wallet-based solutions (e.g., Papara-like models) - Fast transfers / QR solutions / P2P structures - Negotiate commercial terms (MDR, rolling reserves, settlement cycles) - Structure fee models for pay-in and payout flows - Assess AML, compliance, and operational risks - Work closely with Product and Tech teams during integrations - Build and maintain strategic partnerships in Turkey - Monitor regulatory and market changes - Optimize cost of processing and approval rates REQUIRED EXPERIENCE - 3+ years in PSP / payments / fintech - Proven experience onboarding Turkish payment methods - Strong understanding of: - Acquirer MDR - Scheme fees (Visa / Mastercard) - Cross-border fees - FX costs - 3DS flows - Experience working with iGaming merchants - Strong local network in Turkey - Deep understanding of the Turkish high-risk payments landscape - Experience with high-risk or crypto PSPs - Understanding of settlement and reconciliation processes NICE TO HAVE - Experience launching payment infrastructure from scratch - Experience working in international corporate structures WHAT’S NEXT? If this role sounds like a fit — we’d love to hear from you! Just send over your CV and anything else you’d like us to consider. We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.