Location: Dubai, United Arab Emirates
Kaizen is looking for an experienced Director of Unit Management to lead our secondary market strategy, drive property transaction volume, optimize unit portfolio performance, and deliver sustainable revenue and asset value growth. This role goes beyond traditional sales management the Director will shape and execute the secondary market commercial strategy, end-to-end unit lifecycle management, strengthen stakeholder relationships, and align operations with Kaizen’s long-term business objectives. You will lead a high-performing team, nurture
B2C client relationships
, and collaborate cross-functionally to deliver seamless property transactions, superior unit performance, and exceptional client experiences.
Key Responsibilities
Unit Portfolio Performance
Develop and execute secondary market strategies for resales, off-plan resales, leasing, and unit disposition — driving transaction volume, market share, and revenue
Own end-to-end unit portfolio management: inventory oversight, valuation, pricing, marketing readiness, and lifecycle optimization from listing to close
Maximize asset value, minimize holding periods, and optimize yield through data-driven pricing, targeted promotion, and timely disposition
Monitor UAE/GCC market trends, supply-demand dynamics, regulatory updates, and competitor activity to inform pricing and positioning
Track portfolio KPIs: sales velocity, days on market, price realization, lease renewal rates, vacancy, and revenue per unit
B2C Growth & Platform Services
Own full P&L, revenue targets, client satisfaction, and profitability for the B2C homeowner division
Design and execute acquisition, engagement, and monetization strategies anticipating key lifecycle moments (ready to sell, revalue, lease, renovate) to deliver timely, trusted solutions
Build, scale, and optimize a partner-led service marketplace; onboard, manage, and assure quality across provider networks
Leverage existing developer, property manager, and owner relationships to accelerate growth ahead of competitors
Define commercial models, pricing, and service standards; oversee end-to-end client experience and recommend strategic adjustments (expand, refine, or pivot) based on performance
Client, Stakeholder & Relationship Management
Build and maintain trusted relationships with
individual homeowners, buyers, tenants, investors, developers, brokers, and institutional partners
Drive client retention, repeat business, and referrals through proactive engagement, transparent communication, and personalized guidance
Lead commercial negotiations, valuations, listing agreements, tenders, and complex transactions — tailoring solutions to individual client needs
Represent Kaizen as a market expert; uphold service excellence and trust across all client interactions
Operational Excellence & Process Leadership
Establish clear KPIs, accountability frameworks, and reporting standards across transactions, listings, portfolio performance, and client satisfaction
Continuously refine end-to-end journeys — from inquiry → consultation → valuation → transaction → post-closing support & services
Leverage CRM, analytics, valuation tools, and digital solutions to boost productivity, market intelligence, and client engagement
People Leadership & Culture
Lead, mentor, and develop a high-performing team across secondary market sales, unit management, and B2C services
Set clear objectives, coach for results, and nurture expertise in
transaction excellence, B2C relationship-building, and service delivery
Foster a collaborative, client-first, high-performance culture; role-model Kaizen’s values and leadership standards
Requirements
Bachelor’s degree in Business, Finance, Real Estate, or related field; MBA or advanced degree preferred
Significant leadership experience in
secondary market sales, property transactions, portfolio management, B2C growth, or marketplace/platform businesses
Deep proven knowledge of the
UAE/GCC real estate market
, regulations, valuation practices, and transaction workflows
Strong B2C track record
: successfully advising individual owners, buyers, and tenants; building trust, explaining complex processes clearly, and delivering high satisfaction
Proven ability to
grow revenue, optimize portfolios, and scale service lines
with measurable results
Experience building
partner ecosystems, marketplace models, or platform-led services
Established network across developers, investors, property owners, brokers, and key stakeholders in the UAE/GCC
Strong commercial acumen: P&L ownership, pricing strategy, forecasting, negotiation, and stakeholder management
Fluent English; Arabic is a strong advantage
Strategic thinker who translates vision into actionable plans and measurable results
Location: Indonesia
The Company
Our client is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, they are able to provide students with the resources and guidance they need to succeed. Their global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, their Insendi platform enables them to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
The Role
Our client looking for an experienced Senior Account Manager to manage and grow their portfolio of education-agent partners across Indonesia. This is a commercially focused B2B/channel account management role, with the primary objective of strengthening existing agent relationships, increasing student recruitment and identifying opportunities to grow our client's presence in the Indonesian market.
You will act as a key commercial partner to education agents, positioning our client's portfolio as a provider of choice for international higher education programmes. The role is approximately 60–70% account management and partner development ("farming") and 30–40% new business development ("hunting"), making this an ideal opportunity for someone who enjoys both nurturing strategic relationships and developing new commercial opportunities.
You will work independently as part of a wider Southeast Asia team and report to the Associate Recruitment Director, Southeast Asia.
Key Responsibilities
Account Management & Partner Development
Own and develop a portfolio of education-agent partners across Indonesia, including both strategic/master agents and smaller boutique agencies.
Build strong, long-term relationships with key decision-makers and act as a trusted commercial partner.
Develop and execute account plans to grow student recruitment and partner performance.
Identify opportunities to increase the productivity, engagement and contribution of existing partners.
Monitor partner performance, identify risks and implement appropriate actions to maintain and grow accounts.
Ensure partners understand and adhere to relevant processes, service-level expectations and our client's requirements.
Provide high-quality product, process and sales training to agent partners.
Business Development & Sales
Identify, approach and onboard new education-agent partners across Indonesia.
Manage the sales pipeline from lead generation through to conversion and activation.
Build and maintain a strong network of prospective and existing agents.
Achieve agreed student recruitment and revenue/value targets.
Identify market trends, customer needs and emerging opportunities to support student recruitment growth.
Work closely with product sales and marketing teams to develop and execute effective market strategies.
Represent our client and its brands at exhibitions, recruitment fairs, agent events and other industry activities.
Market & Competitor Intelligence
Monitor competitor activity and developments within the international education market.
Share insights on market trends, competitor positioning and agent/customer behaviour.
Identify opportunities and risks within the Indonesian market and provide recommendations to the wider team.
Requirements
Our client is looking for a commercially driven relationship builder with strong experience in the
international education sector
and a proven track record of managing education-agent networks.
You will ideally have:
6+ years of relevant professional experience
, preferably in account management, B2B sales, channel sales, business development or partner management.
Strong, hands-on experience managing a
substantial portfolio of education agents
, ideally 20+ active partners or a portfolio of major/master agents with multiple branches.
Proven experience developing and maintaining relationships with Indonesian education agents.
A strong understanding of the
international student recruitment ecosystem and education-agent model
.
Experience managing both strategic/key accounts and smaller partner agencies.
A demonstrable track record of achieving commercial or student recruitment targets.
Strong business development skills, including lead generation, cold calling and new-agent acquisition.
A consultative, customer-focused approach to relationship and account management.
Strong commercial awareness and the ability to identify partner growth opportunities and manage account risks.
Excellent communication and presentation skills, with strong written and spoken
English
.
Strong organisational skills, attention to detail and the ability to manage multiple priorities independently.
Willingness and ability to
travel regularly across Indonesia
to meet agents and attend recruitment and industry events.
Location: Mexico; Costa Rica; Brazil; Jamaica; Pakistan
Job Type:
Full-time
Location:
Remote (working hours within PST/EST)
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We are looking for a high-performing Senior SDR to join a well-established industry leader with over 15 years of proven success. This role is perfect for a strategic communicator who understands the nuances of the US Tax and Accounting landscape. You will be responsible for introducing cutting-edge Data and AI-powered tools to professional services firms, helping them modernize their workflows. If you are a coachable, determined professional looking for a structured environment with a clear path to leadership, this is the place to build your career.
Key Responsibilities
Conduct approximately 50 high-quality outbound calls per day to key decision-makers within the US market.
Generate and qualify a minimum of 10 new outbound opportunities per month.
Execute a sophisticated sales methodology within a mature, process-driven environment.
Maintain rigorous pipeline management and activity tracking using Salesforce.
Collaborate with Account Executives to ensure a seamless transition of qualified leads.
Actively participate in coaching sessions to refine your pitch and industry knowledge.
Requirements
Must be able to work US Time Zones (EST/CST/PST).
Advanced English fluency with an American accent.
Proven experience selling into the US market.
Proficiency with Salesforce CRM.
Prior experience in the Tax or Accounting industry.
Deep understanding of industry-specific pain points for CPAs and tax professionals.
Experience selling SaaS, specifically Data or AI-powered solution
Benefits
💰 Competitive base salary
🚀 Defined career path toward Team Lead and Management roles
🛠️ Access to mature processes and proven sales methodologies
🌎 Remote flexibility within required time zones
УдалённоseniorMexico; Costa Rica; Brazil; Jamaica; Pakistan; Remote (working hours within PST/EST); Must be able to work US Time Zones (EST/CST/PST); 🌎 Remote flexibility within required time zones
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-10+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience in financial services, such as banking, fintech, lending, payments, insurance, mortgages, or wealth management.
- A track record of taking products from ambiguous customer problems through launch and meaningful scale.
- Strong technical fluency and the ability to reason about APIs, data flows, system architecture, AI systems, integrations, and failure modes.
- Exceptional product judgment, including the ability to balance customer needs, speed, reliability, risk, and long-term platform leverage.
- Experience working directly with enterprise customers and communicating effectively with both executives and deeply technical teams.
- A builder mindset: you prototype, investigate, and work hands-on rather than relying solely on process.
- Clear, structured communication, with the ability to explain complex technical and AI concepts to diverse audiences and create alignment in fast-moving, ambiguous environments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Chicago, United States
Workplace: remote
What You'll Do
Lead new business development for AI Digital’s Smart Supply offering, with a focus on holding companies and their agencies.
Build relationships with media planners, buyers, programmatic and investment teams, and senior media leaders.
Identify new opportunities through outreach, networking, meetings, and industry events.
Turn account segmentation and mapping into clear sales and outreach plans.
Manage and develop an initial team of three BDRs, with the potential to grow the team.
Improve sales processes, strategies, and best practices for the Smart Supply business development function.
Partner with Revenue, Growth, Strategy, and other internal teams.
Represent AI Digital at client meetings and industry events, with regular travel to key markets.
What You Bring
Strong business development or sales experience in ad tech, programmatic advertising, digital media, or a related field.
Proven success generating new business and building a sales pipeline.
Experience selling into major holding companies and navigating agency structures.
Strong understanding of media planning, buying, programmatic, and investment teams.
Experience managing and developing a business development or sales team, ideally with 3–4 direct reports.
Ability to build strong relationships with senior stakeholders and key decision-makers.
A proactive hunter who can create and execute effective sales strategies.
Strong communication, presentation, and negotiation skills.
Willingness to travel regularly.
Must be based in Chicago, New York, or Los Angeles.
What You Get
Competitive salary
that values your expertise.
Work from anywhere:
fully remote to suit your lifestyle.
Unlimited PTO
that we actually encourage you to use — for adventures, recovery, or just because.
Growth-focused environment
: access to learning resources and clear pathways for growth.
Fun team events:
from virtual pasta-making to yoga sessions, we make remote feel close.
A culture of trust:
we cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.
Health insurance and ClassPass coverage:
supporting your well-being both inside and outside of work.
Reimbursement of work-related commute expenses.
Hiring Flow
Screening Interview (up to 45 minutes):
initial conversation with a recruiter.
Initial interview with the hiring manager (up to 30 minutes):
a meeting with Cole Crawford to assess team fit and discuss role-specific responsibilities, expectations and workflows.
Interview with SVP of Revenue Operations and Business Development (Up to 30 minutes):
meet with James Long for an in-depth discussion of your experience and skills.
Final interview with CRO.
Offer:
if successful, you’ll receive an offer to join our team.
Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The Model Performance organization at Baseten is looking to hire our first Technical Program Manager. This is a zero-to-one role in a team that is responsible for building the core algorithms and methods that power Baseten’s high performance inference stack. You won't inherit an existing program framework, you'll build one from the ground up: the planning structure, execution processes, metrics and the cross-functional alignment that a fast-growing organization needs. Your contributions will directly impact how fast our performance R&D gets productized. If you can drive turning a set of ambitious but loosely defined initiatives into a predictable, well-governed program, this role is for you.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our Model Performance team:
- How to build a day-0 API for Kimi K3 https://www.baseten.co/blog/how-to-build-a-day-zero-api-for-kimi-k3/
- How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/
- Inference engineering for DeepSeek V4 Pro 0813 https://www.baseten.co/blog/inference-engineering-for-deepseek-v4-pro-0813/
RESPONSIBILITIES
- Own execution across Model Performance's active project portfolio, freeing the team's technical leads to focus on technical direction rather than tracking.
- Design and stand up the planning structures, operating cadences, and status reporting mechanisms that best fits the team’s DNA.
- Coordinate model release and optimization programs end to end, including day-zero launches, sequencing the work across performance engineering, infra, and release stakeholders.
- Drive cross-team alignment as scope expands from Model Performance Core into Model APIs and the inference production stack (BIS).
- Surface risks and dependencies early, and keep leadership informed with clear, honest status.
- Partner with engineering leads to design team structures and ownership boundaries as the org scales.
REQUIREMENTS
- Deep technical program management experience - you're already running programs of this scope at an organization of similar or greater complexity.
- Experience program-managing model performance or inference optimization work - you understand how engines like vLLM, TensorRT-LLM, SGLang, or NVIDIA Dynamo fit into a production serving stack and can engage credibly with the engineers building on them.
- Demonstrated comfort with ambiguity and zero-to-one program building, not just executing an existing framework.
- Proven ability to influence without authority across engineers, managers, and leadership who don't report to you.
- Excellent written and verbal communication, with the ability to make deeply technical programs legible to any audience.
- High agency decision making that demonstrates ownership, accountability and a strong desire to get things done.
NICE TO HAVE
- Experience coordinating model release programs, including day-zero launches (ideally for large-scale models).
- Prior hands-on software engineering background.
- Deep learning performance optimization background, in training or inference, with inference preferred.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: North America, EU, UK
AI Security Researcher / Research Engineer
Remote or hybrid - London preferred but North America, EU, UK accepted
About Brave:
Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a
truly
independent index, private AI assistant, latest privacy and security features, and a private ad network (opt-in!) that directly rewards you for your attention. Already over 120 million people regularly use Brave for a faster, more private web. Millions more switch every month.
The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!
Summary
We are looking for a researcher/research engineer to help mitigate the security risks that come with building AI systems-especially LLM-powered web agents and chatbots. In this role, you'll design and implement secure-by-design architectures, audit our LLM-powered web agent (https://brave.com/blog/ai-browsing/) and chatbot, and help set Brave's direction on how we identify, measure, and reduce security risk across AI products.
Responsibilities
Design and execute adversarial evaluations to uncover failure modes in LLM-powered web agents and chatbots (e.g., prompt injection, tool abuse, data exfiltration)
Analyze model behavior (including internal thoughts) to understand and forecast security risks in frontier models
Develop and prototype security-focused training and fine-tuning techniques
Augment web agents with security principles including information flow control, privilege control and contextual security
Partner with engineers and (privacy, ML, and Cryptographic) researchers to translate findings into product changes, tests, and measurable security improvements
Help define a forward-looking security strategy and policy for building and responsibly releasing web agents—advocating for user protection
You may be a good fit if you have
Demonstrated experience working on Secure AI (prompt injection attacks and security guardrails)
Strong publication record in AI security, ML security, or closely related areas
A track record of shipping products and features inside a fast-moving environment
Strong coding skills in Python and familiarity with ML frameworks like PyTorch or JAX
Experience training, fine-tuning, and evaluating large language models
Deep familiarity with large language models and web agents, how they work, and how they are trained
Experience applying security principles (e.g., information flow control, access control/least privilege)
Demonstrated success in bringing clarity and ownership to ambiguous technical problems
A Ph.D. in computer science is highly preferred, but we may consider some exceptions with industry experience
Skills That Will Set You Apart from the Competition
Knowledge of AI Systems (pipelines, security evaluation, etc.)
Open source projects on security/privacy
Experience with confidential computing and ZKP/SMPC protocols
Ph.D. in computer science from a top-tier school
A strong publication record in premier systems, performance, or ML
Work experience in industry is desirable
Working at Brave - What we offer
Ability to work at an exciting and well-funded international startup headquartered in San Francisco
Cutting-edge technology, allowing you to work with state-of-the-art tools and software solutions
Competitive compensation and plenty of room for personal growth
Great international exposure and team atmosphere
We are looking to hire in London but would
consider
an exceptional candidate in the rest of Europe.
NO AGENCIES or RECRUITERS PLEASE - Unfortunately, we cannot work with third parties on these searches.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an experienced Revenue Systems Engineering Director to join our Finance Systems team at Anthropic. You will own the technical architecture, implementation, and optimization of our Order-to-Cash (OTC) systems as we scale globally. You'll serve as the technical lead for our revenue systems within the ERP ecosystem, driving automation of revenue recognition processes and integrating our billing, sales, and financial systems.
Responsibilities
Revenue Platform Architecture & Development
Own the revenue systems architecture and development supporting multi-entity operations and global subsidiaries
Design and implement scalable data pipelines using DBT/SQL frameworks to transform high-volume financial transactions with low-latency response times for real-time integrations
Build and maintain automated revenue recognition workflows ensuring ASC 606 compliance for complex subscription and consumption-based billing models
Data Engineering & Pipeline Orchestration
Modify, enhance, and optimize data transformation models using DBT/SQL to support standardized data flows across accounting, billing engineering, and product teams
Establish comprehensive testing frameworks for data transformations, formally documenting successful behavior to support System Integration Testing (SIT) and audit requirements
Systems Integration & Technical Leadership
Collaborate with Revenue Accounting, Data Infrastructure, and BizTech teams to design enterprise-grade integration patterns supporting significant transaction volume growth
Implement automated reconciliation engines achieving rapid variance detection and substantially reducing manual revenue team effort
Provide technical expertise during month-end close processes, ensuring system reliability and performance during peak transaction volumes
Innovation & Continuous Improvement
Pioneer AI integration for revenue operations, building intelligent agents for discrepancy investigation, automated testing, and self-service analytics
Evaluate and implement emerging technologies to modernize integration architecture
Establish best practices with CI/CD pipelines, automated testing, and deployment workflows maintaining high reliability standards
Mentor team members on technical best practices, code reviews, and documentation standards
Minimum qualifications
Possess strong technical proficiency in Python, SQL, DBT, and modern data engineering tools (workflow orchestration, infrastructure as code, cloud data warehouses)
Have extensive experience with enterprise billing platforms and revenue recognition requirements (ASC 606)
Demonstrate expert-level understanding of ERP systems with hands-on configuration and integration experience, including proficiency with API development (REST, SOAP/XML, webhooks) and understanding of ERP extension patterns and custom object development
Experience with additional programming languages (Java, JavaScript/TypeScript, Go) for building integrations, APIs, and custom ERP extensions
Track record of leading technical workstreams during ERP transformations or major system migrations
Are skilled at designing scalable integration architectures, including both real-time APIs and batch processing patterns for high-volume financial transactions
Have proven ability to translate complex business requirements into robust technical solutions while maintaining alignment with accounting principles and audit standards
Understanding of consumption-based pricing models, usage metering platforms, and marketplace billing
Thrive in a fast-paced, high-growth environment where you'll balance innovation with operational stability
Have excellent communication skills to bridge technical and business stakeholders, including Finance, Accounting, Revenue Operations, and Engineering teams
Preferred qualifications
Have 12+ years of experience in revenue systems engineering, with deep hands-on expertise in Order-to-Cash (OTC) implementations
Experience implementing revenue platforms at scale for SaaS or subscription-based businesses processing high transaction volumes
Background in financial systems implementations supporting multi-entity, multi-currency operations with complex revenue recognition scenarios
Hands-on experience with CRM/CPQ platforms and integration patterns connecting sales systems to billing and ERP systems
Specific experience with: Salesforce CPQ/Revenue Cloud, Zuora, Stripe Billing,, Workday Financials
Familiarity with Workday Prism and Oracle Accounting Hub solutions for managing third-party transaction data
Technical expertise with iPaaS platforms (MuleSoft, Workato, Boomi) and advanced API patterns (GraphQL, event-driven architectures)
Experience leveraging agentic development workflows
Experience with AI/LLM integration for financial operations, including document processing, data extraction, and intelligent automation
Familiarity with Agile/Scrum methodologies and experience working in matrix organizations coordinating across multiple teams
Knowledge of SOX compliance requirements, financial controls, and audit readiness for revenue systems
Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related technical field
Hands-on experience with modern data stack tools: Airflow, Terraform, BigQuery/Snowflake/Databricks
Build and maintain Airflow DAGs orchestrating complex financial workflows, including Python scripts for DBT execution, authenticated API calls, and data quality validation
Familiarity with financial reporting and business intelligence tools (Hex, Looker, Tableau, Power BI) for revenue analytics and executive dashboards
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enforcement Lead, you will be responsible for managing and executing enforcement actions across our products and services, with a focus on detecting and mitigating attempts to misuse Anthropic's AI systems for malicious cyber operations. Your work will center on developing strategic enforcement frameworks for flagged activity related to cyberattacks, malware development, and offensive exploitation. Additionally, you will manage a team of Cyber Enforcement Analysts and contractors implementing this enforcement strategy.
Safety is core to our mission, and you'll help uphold policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, technical, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays.
Key responsibilities
Manage a team of Cyber Enforcement Analysts and contractors, overseeing the vision of Cyber Enforcement strategy
Create strategies to detect and mitigate potential misuse of AI systems to facilitate cyberattacks, malware creation, exploitation tooling, and related harmful cyber operations
Collaborate with stakeholders regarding novel, ambiguous, or high-severity cases
Collaborate with the Safeguards Policy Design Team on policy gaps surfaced through real enforcement scenarios
Partner with Engineering and Data Science teams to ensure tooling and measurement support enforcement operations.
Keep up to date with emerging AI policy enforcement best practices, threat actor tactics, and the evolving cyber threat landscape, using these to inform enforcement decisions
Minimum qualifications
Experience as a people manager
Experience in cybersecurity, including knowledge of offensive techniques, exploit development, malware analysis, or vulnerability research
Experience performing content review, abuse investigations, or policy enforcement at volume
Proficiency in SQL and/or Python for data analysis and threat detection
Experience identifying emerging risks and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Preferred qualifications
Experience in trust & safety, abuse investigations, cybersecurity investigations, or threat intelligence in a technology or AI company
Experience with large language models and an understanding of how AI technology could be misused for cyber operations
Experience operating within abuse monitoring programs or enforcement review systems
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Experience working with government agencies, regulated environments, or information sharing communities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
A large and growing share of Claude usage reaches customers through our cloud partners — Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. These surfaces require bespoke solutions so our approaches have to be designed for third-party distribution from the start. In this role you will own how Anthropic's model safeguards, fraud defenses, and compliance posture show up on every cloud.
Responsibilities:
Model Safety Across Clouds
Own the multi-cloud strategy and roadmap for our safeguards — data retention, automated review, human review, and enforcement — designed to fit each partner's operating model
Design product experiences and operations paths for managing eligibility criteria, verification paths, and the controls attached to differentiated capabilities for higher-trust organizations
Build threat-intelligence sharing with AWS, Google, and Microsoft so misuse is detected and acted on consistently across surfaces
Drive our transparency commitments to customers and partners on data access, review, and enforcement
Fraud & Abuse
Own fraud and abuse defenses for partner-sold offerings: bot and mass-registration abuse, pre- and post-sale risk controls, and chargebacks where the partner owns billing
Define the fraud signals we exchange with each cloud partner and turn them into product requirements that influence growth initiatives
Cross-functional Leadership
Engage directly with enterprise security, risk, and compliance leaders to understand their requirements and turn them into roadmap priorities
Be Anthropic's product counterpart to trust & safety, security, and compliance teams at AWS, Google, and Microsoft
Work with Safeguards, Inference, Policy, Security, Legal, and multi-cloud engineering to ship one coherent set of controls across three clouds
Partner with sales and partnerships to support enterprise evaluations where data-handling and safety requirements are decisive
Work with marketing and partner teams on how we position our safeguards externally
Minimum requirements:
Have 10+ years of experience.
Have 5+ years of product experience in platform product roles on high-scale, enterprise- or developer-facing software.
Operate with high autonomy in ambiguous, fast-moving environments, with a track record of executing across teams and organizations.
Are an excellent written communicator and able to drive clarity out of complexity.
Are equally fluent in policy nuance and systems detail, and can explain the tradeoff between them to lawyers, engineers, go to market teams, and partner executives alike.
Preferred requirements
Prior product experience in trust & safety, security, privacy, or compliance.
Have built or shipped products with a hyper-scaler as a partner — you know how to align strategic goals and deliver impact over multiple quarters in partnership with an external third party
Have owned a top line revenue target while being held to counter-risk outcome — a fraud-loss number, an abuse rate, a compliance authorization, an enforcement program — not just a product roadmap.
Direct experience on a trust & safety, fraud, or security product team at AWS, GCP, or Azure — or at an ISV that ships through one of their marketplaces.
Background in AI safety, content moderation, or abuse-detection systems.
Designed incident-response or escalation processes that span more than one company.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We’re hiring a GTM Engineer to build the data, systems, and growth infrastructure behind Avoca’s next stage of growth.
Our ambition is to build a world-class GTM engine. We’re looking for someone excited to build AI-powered systems that give a small team enormous leverage and have an outsized impact on revenue.
You’ll build the engine behind our outbound motion: mapping and enriching our target market, finding the signals that indicate which accounts are most likely to buy, and turning those signals into relevant outreach and timely action for our Sales team. You’ll also build and scale our autonomous outbound email program from the ground up, using AI-powered workflows to run personalized campaigns to thousands of accounts, while maintaining strong sending infrastructure and deliverability.
Beyond outbound, you’ll build the data pipelines, integrations, automations, and internal tools that make our Growth and Sales teams more effective. This is a builder-operator role: you’ll put the systems you create into practice, learn from their performance, and keep improving them. We’re looking for someone with the technical ability to build complex systems and the commercial judgment to focus that work on qualified pipeline and revenue.
You’ll report directly to the Head of Growth and work closely with Sales and RevOps to turn better data, signals and workflows into pipeline.
WHAT YOU’LL DO
- Build, run, and scale our autonomous outbound email engine end-to-end: from campaign strategy and execution to sending infrastructure, deliverability, measurement, and optimization — turning it into a major source of qualified pipeline
- Build and ship AI agents and GTM workflows for prospect research, account prioritization, personalization, content development and other repeatable work; continuously identify new opportunities to automate and expect to launch new agents regularly
- Map and enrich Avoca’s total addressable market, building the reliable account and contact data that powers our campaigns and outbound SDR motion
- Identify, test, and activate buying signals that surface the right accounts at the right time and trigger relevant outreach or rep action
- Build the integrations, automations, and internal tools that connect our data sources, CRM, enrichment providers, outbound platforms, and Sales workflows
- Partner closely with SDRs, Sales, and RevOps to improve targeting, lead routing, rep productivity, and the conversion of signals into pipeline
- Evaluate our GTM technology stack and decide what to buy, build or automate
WHAT YOU’LL BRING
- 3+ years of experience in GTM engineering, growth ops, outbound, or another technical GTM role in a B2B environment
- A track record of building and operating large-scale outbound email programs that generated qualified pipeline
- Deep knowledge of outbound infrastructure and deliverability, including domain and inbox provisioning, authentication, warm-up, rotation, bounce management, and sender reputation
- Demonstrated expertise building AI-powered workflows for research, segmentation, personalization or campaign execution
- Hands-on experience building sophisticated workflows in tools such as Clay, Claude Code, n8n, Make, Zapier, Smartlead, or similar platforms
- Strong technical foundations and comfort working with APIs, webhooks, data integrations, and conditional logic; working knowledge of SQL, Python, or JavaScript
- Experience building, enriching, and maintaining large account and contact datasets using multiple data providers and enrichment waterfalls
- Strong commercial judgment and the ability to turn customer, market, and behavioral data into repeatable growth systems that create pipeline
WHO YOU ARE
- You’re a builder who wants to own both the system and the business outcome
- You combine technical depth with commercial instinct and can move comfortably between building AI-powered workflows, campaign strategy, and pipeline review
- You’re deeply curious and enjoy uncovering unconventional data, signals, and workflows that create alpha
- You move quickly, test pragmatically, and make good decisions without waiting for perfect data or an established playbook
- You’re rigorous about the details
- You build for the people using your systems and work closely with Growth, Sales, and RevOps to understand what they actually need
- You’re high-agency, resourceful, and excited to work in person in NYC with an ambitious team that moves quickly and holds a high bar
BONUS POINTS
- Experience building signal-based outbound for a mid-market sales motion
- Experience supporting or working closely with a scaled SDR organization
- Experience in vertical SaaS, home services, or another market with a large, identifiable universe of target businesses
- Experience building agentic workflows, AI-powered internal tools, or autonomous GTM systems from scratch
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Monthly wellness stipend
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected on target earnings for this role is $160,000-$210,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We’re hiring a Growth Lead, Performance to build and scale the acquisition engine that powers Avoca’s next stage of growth.
Your initial focus will be building and scaling our paid acquisition channels, starting with paid social and paid search, into meaningful sources of qualified pipeline. You’ll own these channels end to end: from strategy and execution to creative testing, conversion, measurement, and optimization.
But your mandate won’t stop at paid acquisition. We’re looking for a growth builder with broad demand generation instincts who can identify new opportunities, build channels from scratch, and turn what works into repeatable engines. You’re equally comfortable setting strategy and getting into the details of a campaign, creative concept, landing page, or experiment.
The scope is wide and the whitespace is real. We’re looking for a smart, high-agency person who builds their own leverage. You’ll report directly to the Head of Growth and work on the company’s highest-priority channels and growth bets.
WHAT YOU'LL DO
- Build and scale paid social and paid search into major revenue drivers for our business
- Own paid acquisition end to end, including strategy, execution, budget allocation, creative testing, conversion, measurement, and optimization
- Build a high-velocity experimentation engine across audiences, messaging, creative, offers, and landing pages
- Translate customer insights and performance data into campaigns that resonate with home services operators and drive qualified pipeline
- Set performance targets and allocate investment based on pipeline, CAC, channel efficiency, and revenue
- Partner closely with Sales, RevOps, Product Marketing to ensure a tight feedback loop on ICPs, lead quality, SLAs and pipeline handoff process
- Use AI and automation to increase the speed and quality of campaign development, analysis, and experimentation
- Identify, test, and scale growth channels beyond paid acquisition, turning the most promising opportunities into repeatable growth engines
WHAT YOU’LL BRING
- 5+ years of experience in performance marketing, growth marketing, or demand generation, ideally at a fast-growing B2B technology company
- A strong track record of personally building and scaling paid social programs, with deep expertise in Meta
- Strong paid search experience and fluency across the acquisition funnel, from media and creative through conversion and measurement
- Experience owning meaningful budgets and making investment decisions based on pipeline quality, marginal efficiency, and growth potential
- A history of managing toward qualified pipeline and revenue, not just leads, clicks, or platform-reported conversions
- Strong analytical and creative instincts, with the ability to turn customer insight and performance data into clear hypotheses and compelling campaigns
- Broad growth experience and the ability to build, test, and scale channels beyond paid media
- Fluency with AI tools and a bias toward using automation to increase your output and learning velocity
WHO YOU ARE
- You’re a builder who wants to own both the work and the outcome, from setting the strategy to launching and optimizing the campaign
- You have deep performance marketing expertise, but you don’t define yourself solely by paid media — you’re energized by finding and building whatever channel can move the number
- You think in terms of qualified pipeline, CAC, and revenue while caring deeply about the details that drive them
- You combine analytical rigor with strong creative judgment and understand that the message and offer matter as much as the media plan
- You move quickly, run disciplined experiments, and make clear decisions even when the data is imperfect
- You create clarity in ambiguous situations and don’t need an established playbook, a large team, or perfect information to make progress
- You’re curious, resourceful, and willing to roll up your sleeves — no task is too small when it helps move the company forward
- You want to work in person in NYC with an ambitious team that moves quickly and holds a high bar
BONUS POINTS
- Experience marketing to mid-market buyers in a high-velocity sales motion
- Experience in vertical SaaS or home services
- A track record of building new growth channels from zero and scaling into meaningful sources of pipeline
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected on target earnings for this role is $160,000–$210,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role
Sentry is looking for a talented Technical Enablement Director to help drive usage and adoption of our platform through education and enablement. This position will be responsible for strategy, planning, and end-to-end execution of training and educational programs, both internal for our employees, and external for our customers and partners.
You are part product evangelist, part multimedia content producer, part teacher who loves to inspire and educate customers. You are a dynamic, thoughtful, creative professional who can translate technology with compelling stories, and uses analytical skills to drive continuous improvement.
You will partner closely with cross-functional stakeholders including Marketing, Product, Engineering, and Design. This is a uniquely strategic and operational role with a mix of both internal and external responsibilities.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience working with technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
In this role you will:
- Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product
- Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience
- Create a comprehensive training strategy to enable our customers to quickly ramp on our platform, and accelerate their TTV
- Build out and operationalize an engaging certification program for customers, partners, and employees.
- Design and own all end-user training content that will be used by CSMs and SEs to deliver to our customers and prospects
- Create and deliver an instructor-led training curriculum that would inspire customers to use our product, through virtual group training, and in-person workshops (when it’s safe to travel!)
- Work in close partnership with sales and marketing to track progress of leads within the Sentry University
- Collaborate with Product and Engineering to ensure the enablement materials are always up to date, continuously update as needed, and meet standards of company branding, messaging and design.
- Develop programs and training materials to drive the onboarding and ongoing technical enablement of our technical customer facing teams for topics related to our space (logging, monitoring, cloud, etc).
- Develop KPIs that measure adoption and effectiveness of the training programs.
You’ll love this job if you:
- Enjoy talking about technology and interfacing with engineers and engineering leaders
- Are looking to make an impact in the life of our customers through teaching them how use our product to achieve their business and technical goals
- Appreciate working on a variety of projects with different stakeholders
- Like being “in the middle of it all”, working across the organization to move the product forward
- Have a fast-paced, results-driven mindset
- Love developer tools, open-source, and/or all things software development life cycle
Qualifications
- Strong knowledge in the application monitoring field
- 5+ year experience in technical training development and delivery
- BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
- Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences
- Strong presentation skills
- Significant experience working with customers and partners, both remotely and in person
- Ability to think out of the box to develop structured training plans, actions, and measurable metrics
- Experience leveraging various learning tools and media to provide optimal learning
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
We’re excited to bring on Circle’s first Creative Director.
This is a unique opportunity to shape how Circle shows up in the world, and define the story of a generational company building the future of digital businesses.
We’re looking for an exceptional creative storyteller who can help us develop strong, consistent narratives across everything Circle puts into the world: product launches, campaigns, ads, landing pages, announcements, partnerships, events, and more.
You obsess over the power of a great narrative. You believe every word, visual, and detail matters. You have an exceptionally high creative bar, thrive in highly collaborative environments, and know how to influence people through the quality of the work itself.
As Circle’s first Creative Director, you’ll first and foremost act as a creative extension of the founders. You will turn their ideas, product strategy, and company vision into narratives that are clear, memorable, and unmistakably Circle across all our assets.
On a day-to-day basis, you’ll work closely with Circle’s founders and across our in-house design studio, product marketing, paid media, video, and events teams to elevate our storytelling and creative execution across every major moment.
Your goal is to help make Circle one of the most creatively distinct and definitive companies in the category of digital businesses.
WHAT YOU'LL BE DOING
- Shape Circle’s narrative. Work closely with Circle’s founders to synthesize, sharpen, and evolve the story behind our long-term vision, and translate it into clear, compelling narratives that can travel across everything we do.
- Own the creative direction of our biggest launches and campaigns. Find the angle, develop the brief, shape the story, and obsess over how we make each moment stand out. You’ll partner closely with Product Marketing across launches, announcements, demos, and enablement to ensure everything feels cohesive, intentional, and unmistakably Circle. Doing this well requires developing a deep understanding of our product, customers, and market.
- Be a deeply embedded creative marketing partner to our design studio. You’ll work especially closely with our Design Studio, which is led by one of Circle’s co-founders and won’t report to you. Success here involves shared taste, mutual trust, healthy creative tension, and the ability to move quickly together. You’ll occasionally lead external agencies as well — and when the moment calls for it, write the high-stakes copy yourself: the headline, manifesto, launch script, or line someone delivers on stage.
- Raise the bar on our advertising and creative campaigns. Develop the concepts and narratives behind Circle’s ad creative, partnering up our Paid Acquisition team to turn them into high-performing campaigns. They’ll bring the channel and media-buying expertise; while you can make sure the creative is worth paying to distribute.
- Direct how our stories come to life across video and events. Get hands-on with scripts, structure, pacing, and narrative for launch films, social, ads, virtual summits, and other major moments. You won’t be editing videos or producing events yourself, but you’ll understand the craft well enough to have strong opinions about what works in each medium, and collaborate deeply with the specialists who bring it to life.
- Influence the narrative behind brand experiences people remember across our webinars, virtual summits, conferences, and live events to align with company brand vision. This includes everything from the theme and programming to the booth, talks, slides, copy, and small details nobody else would think to obsess over.
- Turn partnerships into stories. Work with our Partnerships team to make more of our collaborations with creators and customers into stories we can distribute across our channels. You can help develop the concept, framing, name, narrative, and creative execution behind our biggest partnerships, and helping our partners tell those stories powerfully themselves.
WHAT WE'RE LOOKING FOR
- A body of work you’re genuinely proud of. We care far more about what you’ve made than the titles you’ve held or the number of years you’ve been doing it. You should be able to walk us through your best work piece by piece: the problem, the idea, the choices you made, what you personally contributed, and ultimately, whether it worked.
- Exceptional creative taste and judgment. You know great work when you see it, can articulate why it’s great, and have the conviction to push work until it gets there. Just as importantly, you know when an idea is trying too hard, when something is off-brand, and when your own fingerprints are making the work worse rather than better.
- You’re an exceptional storyteller and writer. You can take something complicated and find the simple, compelling story inside it. You care deeply about language and will happily obsess over a headline, a launch narrative, or a single line of copy until it feels inevitable.
- A strong point of view, and the ability to make it better through collaboration. We don’t want someone who waits for a brief and executes it. We want someone who can tell us what the brief should be, challenge the premise when necessary, elevate ideas coming from the team and our founders, and make a compelling case for a different direction.
- Real fluency in video as a creative medium. You don’t need to shoot, edit, animate, or produce. But you should deeply understand what makes video work, from the script and opening seconds to structure, pacing, emotion, and payoff. You should also understand why a great launch film, social video, customer story, and paid ad require very different creative choices.
- Experience making creative that has to perform. You’ve developed ads and campaigns where the work was ultimately accountable to results. You’ve seen the numbers, learned from them, iterated because of them, and know how to partner with paid acquisition teams without allowing performance marketing to turn into boring marketing.
- An instinct for getting attention without going off script. You understand how to make a brand noticeable, surprising, and culturally relevant without chasing attention for its own sake. Ideally, you can show us a creative risk you fought for that worked, and another you talked the room out of because it wasn’t right for the brand.
- The ability to lead through influence, not hierarchy. There’s no large creative organization reporting to you. Much of your impact will come from getting exceptional work out of designers, marketers, writers, video producers, agencies, and founders who don’t report to you. You know how to raise the creative bar without becoming a bottleneck.
- A great eye for design and deep respect for the craft. You don’t need to be a designer, but you should be able to work shoulder-to-shoulder with exceptional ones. Our Design Studio is led by a co-founder and operates with a very high bar; you’ll need the visual taste, vocabulary, and collaborative instincts to be a trusted creative partner to that team.
- Experience working closely with founders. You’re comfortable working with founders who care deeply about the product, brand, and details. You will need to extract the vision, challenge it when needed, and turn it into something better than either of you would have arrived at independently.
- An obsession with understanding what how to tell the world about we do and why it matters. The best creative work here will come from understanding Circle at a deep level: our product, customers, competitors, category, and where the market is going. You should genuinely enjoy developing that level of context rather than treating it as somebody else’s job.
- Exceptional communication skills. Circle is global, remote, and highly asynchronous. You’ll need outstanding written and verbal English (CEFR C2 or equivalent), and the ability to make your thinking clear enough that great work can move forward even when everyone isn’t in the same room.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable—and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why this role is important to Arcadia
Arcadia is building a direct-to–Life Sciences commercial function as a strategic growth pillar of the company. The Director, Business Development - Life Sciences is an individual contributor seller responsible for building and closing enterprise relationships with pharmaceutical and biotechnology companies within an assigned account territory.
This is a true end-to-end selling role. You will prospect and develop new opportunities, lead discovery conversations with scientific and commercial stakeholders, scope and price solutions, negotiate contracts, and partner closely with internal teams to ensure successful delivery and long-term client satisfaction.
This role is designed for a life sciences seller with fluency in real-world data, analytics, and evidence-based solutions—someone who understands how pharma organizations buy across the development lifecycle and who wants to build a durable book of business inside Arcadia's growing direct Life Sciences sales organization.
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's Life Sciences data, solutions, operating model, and delivery capabilities
Establish credibility and working rhythm with Product, Data, Ops, Delivery, Legal, and Finance
Build a qualified pipeline within your assigned account territory, leveraging existing relationships and Arcadia's differentiated data assets
Complete onboarding on Arcadia's Life Sciences value narrative, competitive positioning, and pricing framework
In 6 months
Advance a meaningful, qualified pipeline aligned to pharma planning and budgeting cycles
Close at least one deal or be in late-stage contracting on priority opportunities
Demonstrate strong deal scoping discipline with smooth handoffs into delivery
Maintain accurate CRM hygiene and deliver a reliable forecast to your manager
In 12 months
Consistently attain quota with a 3-5x quota, well-qualified pipeline across your territory
Close multiple deals with clear expansion potential, including at least one multi-year or enterprise agreement
Build strong relationships with scientific, commercial, and procurement stakeholders where Arcadia is viewed as a trusted partner
Provide market feedback that influences packaging, pricing, or roadmap prioritization
What You'll Be Doing
PROSPECT AND BUILD A QUALIFIED LIFE SCIENCES PIPELINE
Proactively build pipeline in a green-field or assigned Life Sciences territory using conference presence, publication monitoring, thought leadership networks, hunting via warm and cold outreach, leveraging of BDR Team, and CRO or consultancy partnerships
Identify and prioritize high-probability targets using a defined ideal customer profile: company size, therapeutic area focus, pipeline stage, and recent approvals
Map multi-threaded stakeholder ecosystems across R&D, HEOR, medical, market access, and commercial teams at target accounts
Maintain rigorous pipeline hygiene using a defined qualification methodology (e.g., MEDDIC, MEDDPICC, or BANT) to advance or deprioritize opportunities
LEAD SOLUTION SELLING ACROSS THE PHARMA DEVELOPMENT LIFECYCLE
Lead discovery conversations across early research, clinical development, HEOR/RWE, market access, and commercial analytics
Translate complex client needs into well-scoped solutions that balance data, analytics, services, and delivery realities
Guide clients toward use cases where Arcadia can deliver outsized value, not lowest-friction data transactions
Align solutions to client budgeting and planning cycles, including annual and multi-year funding processes
CONDUCT CONSULTATIVE, VALUE-BASED SELLING
Lead structured discovery that surfaces business problems and internal success metrics before any product discussion
Build ROI and business cases using the customer's own metrics and language, validated by the scientific or commercial champion
Adapt selling approach and content to the buyer persona and Use Case - modulating message and proof points accordingly
NEGOTIATE AND CLOSE COMMERCIAL AGREEMENTS
Structure enterprise data agreements—licensing, DUAs, MSAs, usage-based pricing—that protect margin while delivering clear buyer value
Exercise strong commercial judgment on deal structure, pricing, and scope, with a clear negotiating position and walk-away point on every deal
Respond to procurement pressure by re-anchoring to validated scientific and commercial value rather than discounting immediately
Own the full lifecycle:
Opportunity qualification
Solution design and scoping
Proposal and SOW development
Pricing and commercial structuring
Contract negotiation and close
Partner closely with legal, finance, and leadership to finalize terms efficiently
COLLABORATE ACROSS TEAMS AND MAINTAIN FORECAST DISCIPLINE
Partner effectively with data science, medical, product, legal, and delivery teams to configure and present solutions that meet complex customer requirements
Orchestrate internal resources without over-committing them, and manage a clean handoff to delivery and customer success to protect revenue
Maintain accurate, up-to-date CRM records and deliver reliable forecasts, distinguishing clearly between commit, best case, and pipeline
Contribute market and competitive feedback that informs product roadmap, packaging, and pricing decisions
What You'll Bring
5+ years of experience selling into pharmaceutical and/or biotechnology companies, ideally in a quota-carrying, individual contributor role
Demonstrated success selling data-, analytics-, or evidence-driven solutions (RWD, RWE/HEOR, clinical analytics, or adjacent offerings)
Deep working knowledge of Life Sciences functional area—HEOR, Medical Affairs, Clinical Development, or Payer/Market Access—including how that function makes decisions and purchases data and analytics solutions
Proven ability to engage scientific buyers (PhDs, MDs, biostatisticians, epidemiologists) with credibility on
methodology
, study design, and data fit-for-purpose
Experience structuring and negotiating enterprise data licensing agreements, including DUAs, MSAs, and usage-based pricing models
A disciplined approach to pipeline management and forecasting, using a defined qualification
methodology
Strong cross-functional collaboration skills and comfort
operating
in a build-mode commercial environment
Would Love For You To Have
Existing senior relationships within pharma or biotech that can accelerate early pipeline development
Familiarity with FDA RWE Framework, EMA guidance, or ISPOR methodology standards
Experience selling into more than one Life Sciences functional area (e.g., both HEOR and Medical Affairs)
Active presence in relevant industry conferences (ISPOR, ASCO, ASH, DIA, AMCP) and referral relationships with CROs or HEOR consultancies
MEDDIC or MEDDPICC certification, or equivalent formal sales methodology training
What You'll Get
Arcadia brings a rare advantage to Life Sciences: a
market-leading, scaled payer and provider platform
as its foundation
For more than a decade, Arcadia has been the trusted data and analytics partner to health systems, physician groups, and payers nationwide. That core business provides deep, longitudinal clinical and claims data, embedded clinical workflows, and durable relationships across the healthcare ecosystem
Building on this foundation, Arcadia has assembled a large, de-identified real-world dataset combining claims and clinically rich EHR data sourced directly from provider systems. The result is a longitudinal, research-grade asset with depth and clinical context that is difficult to replicate through aggregation alone
Life Sciences is a strategic pillar built on this foundation. Arcadia has made a deliberate, multi-year investment in:
Purpose-built real-world data assets
Clinically connected solutions that link insight back into provider workflows
A growing research and collaboration ecosystem to expand data use rights
Dedicated leadership, product, data, and operational resources
The opportunity is to sell—and help shape—solutions that connect
data, analytics, and real-world clinical activation
across the pharma development lifecycle, backed by enterprise credibility and executive commitment
This role is a
founding, hands-on commercial leadership role, accountable for building the direct Life Sciences revenue engine, and deeply involved in shaping deals, messaging, and market positioning
This role is not a
channel-only or account maintenance role, a narrowly scoped quota-carrying role with a fixed playbook, and insulated from product, delivery, or execution realities
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote US; Remote Canada
Workplace: Remote
InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com.
We are seeking a highly skilled individual contributor (IC) with background knowledge on Database and QA to join the Database Performance and Reliability Team. In this role, you will be working closely on the InfluxDB Enterprise 3 product and be instrumental in ensuring the reliability, correctness, stability and high performance of our core database platform across complex data models and workloads. AI is integrated into our daily workflow, proficiency and hands-on experience with AI-driven tools and techniques are essential.
WHAT YOU'LL BE DOING
- Own and execute automated reliability, regression, and correctness test workflows within the CI/CD pipeline.
- Implement and maintain repeatable test contracts utilizing frameworks like internal tools to validate query accuracy, product lifecycle, database compactions, and recoverability.
- Differentiate between standard functional validation and exhaustive reliability testing—simulating real-world customer workloads, database restarts, memory exhaustion, and deployments.
- Collaborate closely with core developers to convert high-level engineering specifications and customer root-cause analyses into formal, repeatable test constraints.
- Investigate complex performance data variations, capture system profiles, and proactively identify architectural bottlenecks before production deployment.
- Be part of an on-call rotation when need arises.
- Develop and Review automated reports on a regular cadence to flag suspicious query latency regressions, data divergence bugs, or resource starvation issues to relevant engineering stakeholders.
WHAT WE'RE LOOKING FOR
- Coding Proficiency: Deep hands-on experience developing using Rust (highly preferred) or a desire to learn Rust with system experience in [C++|Golang].
- Strong QA and Testing Experience: Proven track record in performance, regression, and reliability validation frameworks. Ability to confidently establish repeatable baselines for distributed data systems.
- Solid understanding of CS fundamentals with minimum Bachelor’s degree and 5 years of work experience.
- Comfort using modern AI assistants and tools (e.g., Claude) for quick troubleshooting, on-the-fly utility generation, and analyzing logs and pattern anomalies at scale.
- Competency working with containerized environments and orchestration frameworks like Docker and Kubernetes, alongside modern CI utilities such as CircleCI.
- Excellent verbal and written communication skills, with the ability to effectively work asynchronously.
BONUS IF YOU'VE HAD EXPERIENCE
- Building distributed systems.
- Working with database internals and various cloud vendors.
- Participating in an on-call rotation.
- Working with distributed products and teams.
WHY JOIN INFLUXDATA?
- Contribute to validate the core features of our database.
- Join an agile, collaborative team that is remote now and in the future that values innovation and open communication.
- Be a part of a culture that is dynamic, supportive, and committed to open source.
If you're ready to work on the core of the future of InfluxDB and thrive within a high-performing team, apply to join us today!
Applications will be accepted on a rolling basis.
Interview Information:
Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.
We offer fantastic benefits for full time employees; in the US these include:
- Medical/dental/vision insurance with 100% coverage for employees
- Company contribution to your FSA
- Flexible Time Off - take the time you need
- Life Insurance, short and long term disability insurance
- 401(k)
- Wellness programs
- Annual professional development budget
- Financial planning and legal advice
Our Core Values
Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:
- We value each other
- We get stuff done
- We believe humility drives learning
- We embrace failure
- We are committed to open source
Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData.
InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.
To view our Know Your Rights Poster click HERE https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.
InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.
Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Vice President of Hardware Quality to lead the vision, strategy, and execution of quality across our global hardware ecosystem. This leader will be responsible for ensuring quality is embedded throughout the product lifecycle — from early product development through manufacturing, supplier management, and field performance. Working closely with Hardware Engineering, Supply Chain, Operations, Membership Services, Finance, and manufacturing partners, you will build scalable systems, drive operational excellence, and create a culture of continuous improvement that enables WHOOP to deliver exceptional products and member experiences at scale.
RESPONSIBILITIES:
- Define and execute a comprehensive quality strategy spanning product quality, manufacturing quality, supplier quality, field quality, and containment across the hardware lifecycle.
- Build, lead, and develop a world-class global quality organization that enables operational excellence and unlocks growth and scale.
- Partner closely with Hardware Engineering and Product Development teams to ensure robust quality planning, validation, and risk mitigation throughout new product introduction and sustaining engineering activities.
- Establish quality metrics, operating mechanisms, and executive reporting frameworks that provide visibility into quality performance, risks, and opportunities across the supply chain.
- Drive closed-loop quality improvement initiatives by connecting field performance, reliability testing, manufacturing data, supplier performance, and product design insights.
- Lead supplier quality programs, including qualification processes, factory audits, corrective and preventive actions, and strategic supplier development efforts across a global manufacturing network.
QUALIFICATIONS:
- 10+ years of leadership experience in hardware quality, manufacturing quality, supplier quality, or related functions supporting consumer electronics, wearable technology, or other complex hardware products.
- Demonstrated success building and scaling high-performing quality organizations in fast-paced, high-growth environments.
- Deep understanding of consumer electronics manufacturing processes, including electro-mechanical assemblies, PCB/SMT manufacturing, batteries, plastics, and critical component qualification.
- Experience working with global manufacturing and supplier partners and managing quality across geographically distributed operations.
- Expertise in quality systems and methodologies, including statistical process control, auditing, corrective and preventive action programs, root cause analysis, FMEA, Design for Manufacturing, Lean manufacturing, and Six Sigma principles.
- Strong executive communication and stakeholder management skills with the ability to influence decisions through data-driven insights and cross-functional partnership.
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Quality Engineering, or a related technical discipline.
- Willingness and ability to travel up to 25% internationally to support manufacturing partners, suppliers, and quality initiatives.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $200,000-$300,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses.
This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base.
You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole.
For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems.
Your job is to make Customer Growth one operating system rather than a collection of disconnected activities.
WHY WE ARE HIRING FOR THIS ROLE NOW
RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world.
The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient.
We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail.
- Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring.
- Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager.
- Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious.
- Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity.
- Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem.
- Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance.
- Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity.
- Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater.
- Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education.
- Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH
- Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers.
- Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone.
- Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy.
- Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues.
- Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action.
WITHIN THE FIRST THREE MONTHS
- Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone.
- Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence.
- Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion.
- Ship the first scaled education or Customer Enablement program based on a repeated customer need.
- Make the first material changes to ownership, operating cadence, or talent where the current model is not working.
- Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions.
WITHIN THE FIRST SIX MONTHS
- Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders.
- Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement.
- Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality.
- Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight.
- Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function.
WITHIN THE FIRST TWELVE MONTHS
- RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers.
- Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes.
- The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts.
- The best customer work consistently becomes reusable product, education, and market leverage.
- The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
- Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
- Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team.
- Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems.
- Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
- Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
- Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering.
- Experience managing both generalists and specialists.
- Evidence of turning repeated one-to-one work into scalable systems.
- Strong written communication, directness, and remote-first operating habits.
- Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.
IDEALLY, YOU
- Have led CSMs and advisory, education, lifecycle, or enablement teams together.
- Have scaled a customer-facing function through a major company-growth stage.
- Have worked in a hybrid self-serve, product-led, and enterprise business.
- Have firsthand experience as an app operator, growth leader, founder, or consultant.
- Have built product-led or tech-touch Customer Success programs.
- Have helped productize or commercialize an advisory or professional-services capability.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
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