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Location: New York HQ Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As an Enterprise Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for our largest and most strategic home services accounts. You'll work directly with operators, and home service business leaders at scale to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine across their organization. This role is built for a hunter: someone who builds their own pipeline, thrives in founder-led sales environments, is comfortable selling a technical product into large, multi-stakeholder organizations, and wants to help define how Avoca sells as we scale upmarket. This role reports to Jack Gashi, our VP Sales. WHAT YOU'LL DO - Own the end-to-end sales cycle for our largest enterprise home services customers, from prospecting to close. - Proactively build and manage your own pipeline of enterprise-fit accounts rather than waiting on inbound. - Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points across complex organizations. - Deliver tailored demos and solution pitches that map Avoca's AI to enterprise outcomes and ROI. - Manage pipeline, forecasts, and deal progression across long, multi-stakeholder deal cycles with high accuracy. - Navigate complex buying committees and drive consensus across founders, operators, procurement, and finance. - Partner closely with Product, Engineering, and Customer Success to structure and close complex, high-ACV deals. - Provide feedback from the field to help shape product roadmap, positioning, and enterprise go-to-market strategy. - Hit and exceed aggressive monthly and quarterly revenue targets. WHAT YOU'LL BRING - 7-10 years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred), with a track record of winning enterprise or high-ACV deals. - A demonstrated hunter mentality, you generate and win deals rather than just manage what lands on your desk. - Proven ability to run complex, multi-stakeholder sales cycles and close high-ACV deals from first touch to signature. - Strong discovery skills, you ask great questions and listen closely. - Comfort selling to operators and executives at the enterprise level. WHO YOU ARE - Experience carrying an enterprise or strategic accounts quota and winning outsized deals. - Clear, confident communicator who can explain technical concepts simply to varied stakeholders. - Highly organized, proactive, and comfortable in fast-moving environments. - Experience working in early-stage startups is a plus. - Experience selling to home services or operations-heavy businesses is a plus. - Excited to work in-office with a high-ownership team in NYC. BENEFITS - Comprehensive medical, dental, and vision insurance - Company-sponsored 401(k) through Vestwell - Flexible PTO plus U.S. federal holidays - Company-wide off-sites - Daily in-office lunch through Parkday - Dinner covered when working late - Commuter benefits and late-night rideshare - Monthly wellness stipend - Standing desks and workspace accommodations available on request - All core tools and software provided Compensation: The expected on target earnings for this role is $380,000-$400,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv. Runway is hiring a Detection & Response Engineer to own how we find and stop attacks against our infrastructure, our research environment and our products. Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what you need to see to catch it. You'll join the Security team and build our detection and response program the way an engineer would: detections as code, response as automation, evidence as something you can query. This is a role with real ownership: you'll own the detection program end to end, from what we log to how quickly we close an incident. You'll report to the head of security, partner with engineers across platform and research, and shape how this function grows from here. WHAT YOU'LL DO - Own detection and response end to end: what we log, what we alert on, how we triage and how we recover - Write and tune detections as code across multiple cloud environments, Kubernetes, identity systems, endpoints and SaaS, and measure them on coverage and precision rather than alert volume - Lead incident response from the first alert through containment and forensics, then write the post-incident review people actually read - Build automation that takes toil out of triage, including enrichment, correlation, containment actions and evidence collection, and use LLM-based tooling where it holds up under audit - Monitor AI agents and developer tooling operating inside our environment, and turn that into concrete telemetry and controls - Partner with platform and research engineers so new systems ship with logging and response playbooks in place on day one - Run threat hunts and tabletop exercises against the parts of the environment that worry you most, and fix what you find - Turn incident and detection metrics into evidence for SOC 2, ISO 27001 and enterprise customer security reviews, working with our GRC team - Participate in an on-call rotation for security incidents WHAT YOU'LL NEED - Hands-on incident response experience: you've triaged live alerts, led investigations and written up what happened afterward - Experience building and tuning detections in a modern SIEM, ideally managed as code - Working knowledge of how attackers move through cloud and Kubernetes environments (IAM abuse, container escape, credential theft, supply chain compromise) and what that leaves behind in logs - Comfort writing Python, Typescript, Rust or another language to automate response work and connect security tools - Familiarity with at least one major cloud platform and with Kubernetes at the level of audit logs, RBAC and workload identity - Clear writing. Incident timelines, detection documentation and updates to leadership are all part of the job - Judgment about what to alert on, what to automate and when to wake someone up EVEN BETTER IF YOU HAVE - Experience monitoring GPU or HPC-style infrastructure, or research environments with large datasets - Experience building detections or guardrails for AI agents, LLM tooling or MCP servers - Cloud forensics experience: disk and memory acquisition, cloud audit trail reconstruction, chain of custody - Published open source detection content Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv. Runway is hiring an Infrastructure Security Engineer to secure the platform our models are trained and served on. The role covers Kubernetes platform security, cloud identity and access, software supply chain, tenant isolation in the serving layer and the research infrastructure behind our models. Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline, and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what the platform has to enforce to stop it. This is a hands-on engineering role on the Security team. You'll write policy, tooling and infrastructure code, work in the platform team's repositories, and ship controls that hold up in production. WHAT YOU'LL DO - Design and ship security controls in our Kubernetes ecosystem: admission policy, RBAC, workload identity, network policy and runtime hardening across every cluster we run - Harden the software supply chain from dependency intake through build and deploy, including package firewalling, artifact signing and provenance, and admission controls that block what doesn't pass - Own cloud IAM and identity architecture: least-privilege roles, short-lived credentials and workload federation - Secure research infrastructure and training pipelines, including access to model weights and datasets, without slowing down the people using them - Threat model new platform components before they ship and turn the findings into concrete requirements the owning team can act on - Build guardrails for AI agents and developer tooling operating inside our infrastructure - Write infrastructure as code and policy as code, and treat security configuration with the same review and rollout discipline as any other change - Give the incident response team what they need when infrastructure is involved: fast answers about how a system works and what to shut off WHAT YOU'LL NEED - Hands-on experience securing Kubernetes in production: you've written admission policies, debugged RBAC and workload identity problems and understand how a cluster gets compromised - Working knowledge of cloud IAM and networking on at least one major cloud platform, including how identity federation and short-lived credentials actually work - Experience with infrastructure as code and GitOps-style deployment, and the habit of shipping security changes through the same pipeline as everything else - Comfort writing Python, Typescript, Rust or another language to build tooling, not just scripts - An understanding of software supply chain attacks and the controls that stop them: signing, provenance, SBOMs, admission enforcement - Clear writing. Design docs, threat models and explanations to engineers who don't work in security are all part of the job - Judgment about which controls to enforce, which to recommend and how to roll out a breaking change without breaking the company EVEN BETTER IF YOU HAVE - Experience securing GPU or HPC-style compute, training pipelines or research environments - Experience with policy engines and admission controllers (Kyverno, OPA Gatekeeper, Falco or similar) - Multi-tenant isolation design in a cloud environment: ABAC, scoped credentials, per-tenant boundaries - Experience producing security architecture evidence for SOC 2, ISO 27001 or other audits and customer assessments - Open source contributions or published work in cloud or Kubernetes security Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Williston, United States GoMining is one of the largest Bitcoin mining ecosystems in the world, serving millions of users globally. We run our own industrial-scale mining infrastructure across the United States — a fleet of more than 80,000 machines — and we keep expanding. We're looking for an experienced ASIC Repair Engineer who can diagnose and repair Bitcoin mining equipment at the component level, keeping that fleet running at maximum uptime. Relocation support available! We welcome candidates from across the U.S. and provide a relocation package for those moving closer to one of our data center locations. Responsibilities Diagnose and repair ASIC miners, including Bitmain and MicroBT equipment Troubleshoot and repair hashboards, control boards and power circuits at component level Diagnose chip failures, voltage irregularities and board-level defects Perform SMD and BGA soldering and component replacement Configure, test and commission repaired equipment Keep repair records, inventory updates and technical documentation Work with site technicians and site management to keep fleet uptime high Support preventive maintenance and hardware optimization Requirements 3+ years repairing Bitcoin mining equipment at component level Hands-on experience with Bitmain miners (S19 XP , S21, T21 or similar) Hands-on experience with WhatsMiner equipment (M30++, M50 series or similar) Strong understanding of ASIC miner architecture and diagnostics Practical SMD and BGA soldering skills Ability to read schematics and technical documentation Solid knowledge of electronics, circuit design and power systems Experience at a mining farm, service center or high-density data center is a strong plus Benefits Professional growth: support for courses, conferences. Paid leave: up to 20 vacation days, 15 sick days, plus holidays. Recognition programs: structured performance reviews and team awards. 401k benefits. $108,000–$240,000 per year A strong fixed base plus performance pay tied to the work you complete Our engineers average around $180,000 a year that's the middle of the team, not the top of it. With a fleet this size, the bench is always full Relocation package available

Location: Pecos, United States GoMining is one of the largest Bitcoin mining ecosystems in the world, serving millions of users globally. We run our own industrial-scale mining infrastructure across the United States — a fleet of more than 80,000 machines — and we keep expanding. We're looking for an experienced ASIC Repair Engineer who can diagnose and repair Bitcoin mining equipment at the component level, keeping that fleet running at maximum uptime. Relocation support available! We welcome candidates from across the U.S. and provide a relocation package for those moving closer to one of our data center locations. Responsibilities Diagnose and repair ASIC miners, including Bitmain and MicroBT equipment Troubleshoot and repair hashboards, control boards and power circuits at component level Diagnose chip failures, voltage irregularities and board-level defects Perform SMD and BGA soldering and component replacement Configure, test and commission repaired equipment Keep repair records, inventory updates and technical documentation Work with site technicians and site management to keep fleet uptime high Support preventive maintenance and hardware optimization Requirements 3+ years repairing Bitcoin mining equipment at component level Hands-on experience with Bitmain miners (S19 XP , S21, T21 or similar) Hands-on experience with WhatsMiner equipment (M30++, M50 series or similar) Strong understanding of ASIC miner architecture and diagnostics Practical SMD and BGA soldering skills Ability to read schematics and technical documentation Solid knowledge of electronics, circuit design and power systems Experience at a mining farm, service center or high-density data center is a strong plus Benefits Professional growth: support for courses, conferences. Paid leave: up to 20 vacation days, 15 sick days, plus holidays. Recognition programs: structured performance reviews and team awards. 401k benefits. $108,000–$240,000 per year A strong fixed base plus performance pay tied to the work you complete Our engineers average around $180,000 a year that's the middle of the team, not the top of it. With a fleet this size, the bench is always full Relocation package available

Location: Fountain Inn, United States GoMining is one of the largest Bitcoin mining ecosystems in the world, serving millions of users globally. We run our own industrial-scale mining infrastructure across the United States — a fleet of more than 80,000 machines — and we keep expanding. We're hiring a PSU Repair Engineer to diagnose and repair the power supplies that keep that fleet running. Relocation support available! We welcome candidates from across the U.S. and provide a relocation package for those moving closer to one of our data center locations. Responsibilities Diagnose and repair power supply units used in Bitmain and MicroBT mining equipment boards Perform component-level diagnostics on power supply circuits and electronic Troubleshoot IC failures, voltage irregularities, short circuits and PCB-level faults Perform SMD and BGA soldering, rework and component replacement Repair and restore power circuits, control boards and other electronic assemblies Configure, test and commission repaired equipment Keep accurate repair records, inventory information and technical documentation Work with technicians, engineers and site management to maximize fleet uptime Support preventive maintenance and equipment optimization Requirements 3+ years of hands-on component-level repair of Bitcoin mining equipment Strong experience with Bitmain power supplies, including APW11, APW12 and APW17 Hands-on experience with MicroBT WhatsMiner equipment and power supplies Strong understanding of PSU architecture, operating principles and diagnostic methods Strong SMD and BGA soldering and rework skills Ability to read schematics, board diagrams and datasheets Solid knowledge of electronics, circuit design, power electronics and electrical systems Previous experience at a mining facility , ASIC repair center or high-density data center is a significant advantage Benefits Professional growth: support for courses, conferences. Paid leave: up to 20 vacation days, 15 sick days, plus holidays. Recognition programs: structured performance reviews and team awards. 401k benefits. $108,000–$240,000 per year A strong fixed base plus performance pay tied to the work you complete Our engineers average around $180,000 a year that's the middle of the team, not the top of it. With a fleet this size, the bench is always full Relocation package available

Location: Williston, United States GoMining is one of the largest Bitcoin mining ecosystems in the world, serving millions of users globally. We run our own industrial-scale mining infrastructure across the United States — a fleet of more than 80,000 machines — and we keep expanding. We're hiring a PSU Repair Engineer to diagnose and repair the power supplies that keep that fleet running. Relocation support available! We welcome candidates from across the U.S. and provide a relocation package for those moving closer to one of our data center locations. Responsibilities Diagnose and repair power supply units used in Bitmain and MicroBT mining equipment boards Perform component-level diagnostics on power supply circuits and electronic Troubleshoot IC failures, voltage irregularities, short circuits and PCB-level faults Perform SMD and BGA soldering, rework and component replacement Repair and restore power circuits, control boards and other electronic assemblies Configure, test and commission repaired equipment Keep accurate repair records, inventory information and technical documentation Work with technicians, engineers and site management to maximize fleet uptime Support preventive maintenance and equipment optimization Requirements 3+ years of hands-on component-level repair of Bitcoin mining equipment Strong experience with Bitmain power supplies, including APW11, APW12 and APW17 Hands-on experience with MicroBT WhatsMiner equipment and power supplies Strong understanding of PSU architecture, operating principles and diagnostic methods Strong SMD and BGA soldering and rework skills Ability to read schematics, board diagrams and datasheets Solid knowledge of electronics, circuit design, power electronics and electrical systems Previous experience at a mining facility , ASIC repair center or high-density data center is a significant advantage Benefits Professional growth: support for courses, conferences. Paid leave: up to 20 vacation days, 15 sick days, plus holidays. Recognition programs: structured performance reviews and team awards. 401k benefits. $108,000–$240,000 per year A strong fixed base plus performance pay tied to the work you complete Our engineers average around $180,000 a year that's the middle of the team, not the top of it. With a fleet this size, the bench is always full Relocation package available

Location: El Salvador; Colombia; Nicaragua; Honduras; Ecuador; Guatemala We are seeking an energetic, outgoing, and exceptionally personable Bilingual Virtual Front Desk & Insurance Specialist to serve as the vital front-line ambassador for a fast-growing U.S.-based mental health practice. Combining high-volume inbound/outbound phone management, patient scheduling, and light insurance verification support, this is a highly patient-facing, high-touch role. We are specifically seeking a candidate with an upbeat, warm, confident, and engaging phone demeanor in both English and Spanish. Rather than a passive assistant, the practice requires a self-directed problem-solver who takes complete ownership of patient inquiries, manages heavy call volumes with ease, and provides an compassionate, outstanding experience for individuals seeking mental health and TMS therapy services. Working Environment & Core Schedule Role Title: Bilingual Front Desk & Insurance Verifications/Auths Specialist Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 6:00 PM EST (US Eastern Standard Time) Language Requirement: Fully Bilingual (Fluent English & Spanish - Non-Negotiable) Practice Specialty: Psychiatry, Mental Health & TMS Therapy Top 3 Daily Tasks High-Volume Front Office Communication: Handle high-volume inbound and outbound patient calls (50–150 calls per day) using Weave, delivering exceptional customer care, answering treatment inquiries, and scheduling appointments. Patient Scheduling & Intake Management: Manage provider calendars, guide prospective mental health and TMS therapy patients through the intake process, and assist with general administrative requests. Insurance Verifications & Authorizations (Support): Provide occasional, targeted support with verifying insurance eligibility, checking benefit coverage, and navigating payer portals as needed. Core Responsibilities Inbound & Outbound Phone Operations: Serve as the primary voice of the practice using Weave, answering patient calls, conducting follow-up outreach, and managing appointment confirmations, cancellations, and reschedules in English and Spanish. Patient Inquiry & Care Coordination: Warmly address non-clinical questions regarding psychiatry, TMS therapy, and mental health services, guiding patients smoothly into the practice's care pipeline. Administrative Front Desk Support: Maintain accurate patient records, organize digital intake workflows, update patient charts, and manage daily calendar tasks using Google Workspace tools and GoHighLevel. Insurance & Auth Support: Perform secondary insurance eligibility checks, verify coverage details on payer platforms, and assist with prior authorization documentation when necessary. Proactive Problem-Solving: Identify administrative bottlenecks, manage high call density with composure, and maintain high patient satisfaction across every interaction. Requirements Bilingual Fluency: Fluent, natural spoken and written English and Spanish. U.S. Practice Experience: Minimum 2+ years of direct experience supporting a U.S.-based medical practice in a front-office, administrative, or patient-coordination capacity. Engaging Phone Demeanor: A bubbly, upbeat, warm, and highly confident phone presence—capable of building instant rapport without sounding scripted, timid, or robotic. Phone & Scheduling Proficiency: Proven background handling inbound/outbound calls, patient scheduling, and customer service. Lead & Growth Mindset: Comfort making outbound calls to prospective patients, addressing barriers to care, and guiding leads toward booking appointments. Problem-Solving Ability: Proven track record of working independently, following through on tasks without constant direction, and bringing solutions to operational challenges. HIPAA Compliance & Setup: Strong understanding of HIPAA guidelines and a quiet, private, HIPAA-compliant home workspace equipped with a high-speed computer setup and a clear noise-canceling headset. Strongly Preferred Lead Conversion & Sales: Background in patient acquisition, medical sales, or lead conversion. Specialty Practice Models: Direct experience in Direct Primary Care (DPC), Concierge Medicine, Medical Spa, Wellness, or Cash-Pay practice environments. Membership Billing: Hands-on experience with recurring membership billing models and membership CRM/lead management platforms. Ideal Candidate Profile You are a vibrant, articulate, and resourceful bilingual coordinator who loves connecting with people over the phone. You treat every patient and prospective lead like a VIP, take immense pride in keeping clinic workflows organized, and take full ownership of helping a medical practice grow.

Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience. WHAT YOU’LL DO - Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic - Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms - Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces - Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes - Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production - Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries. - Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail - Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system - Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite - Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions - Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting WHAT YOU’LL NEED - 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code - You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS - Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals - SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it - Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here - Git, PR review, CI, staging and feature flags as your default way of working - Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like - Judgment about where a fix belongs, in code, in the agent or in the knowledge base - A track record carrying signal between support, product and other functions and turning it into action - Comfort managing your own work in a fast-moving environment, high ownership and high autonomy - Genuine interest in AI, creative tools or both WHAT SETS YOU APART The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet. FOR YOUR APPLICATION During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Developer Advocate at GitLab, you'll help technical audiences understand and use our intelligent orchestration platform where teams and their AI agents ship secure software faster. You'll go deep on the product, especially GitLab Duo Agent Platform and our newer capabilities, and continuously discover real-world workflows that teams care about. You'll turn that hands-on knowledge into demos, blog posts, videos, and presentations, and bring what you learn from customers and the developer community back to GitLab. This role focuses on showing the product in action and building relationships with customers and the community. You'll help cover events and work across U.S. and Canadian time zones. What you'll do Deeply understand GitLab's platform, especially our AI agent capabilities, and continuously find productive, real-world use cases worth showing. Create product content, including videos, blog posts, presentations, and social clips that show key use cases for GitLab in the user interface and terminal. Produce video content end to end: script, record, and edit product walkthroughs and demos, and collaborate with GitLab's video team on longer or higher-production pieces. Deliver product demos and participate in analyst briefings. Engage with customers through webinars, customer meetings, and other conversations. Participate in the developer community by engaging on the GitLab forum and Discord, following the conversations happening on social platforms, in newsletters, and at events, and making sure GitLab has a voice in the ones that matter. Answer technical questions that come through the sales team, and partner with support, sales, and product on developer-facing educational content. Use hands-on product experience to share feedback with product teams and test new features. Contribute to technical research and analysis of the developer tools landscape. Travel requirement up to 20% for events and customer meetings. What you'll bring Hands-on technical experience. You understand how software gets built, with a focus on everything that happens after code is written, and can talk about it credibly with engineers. Understanding of artificial intelligence and its use in software development, from coding all the way to production. You have built and operated agentic systems and infrastructure. The ability to explain technical products clearly. You can demo a product, record a walkthrough, or speak at a conference without it feeling forced. Fluency in developer social platforms. You know what's interesting to the people we're trying to reach and can participate in the conversation with credibility. Curiosity and self-direction. You're already finding the next thing worth talking about, following the right people, and noticing opportunities. Experience engaging with customers, developers, or technical communities. Ability to work independently and collaborate across sales, engineering, product, and other teams. About the team The Developer Advocacy team creates content that shows GitLab in use, engages with customers and the developer community, and brings hands-on product feedback to GitLab teams. The team also contributes technical research and analysis, while partnering with other groups to share its findings. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role: As a Senior IAM Engineer within our IAM and Corporate Applications team, you will lead the design, automated deployment, and administration of our Okta enterprise identity platform. Your core responsibilities include architecting, writing, and maintaining scalable Terraform modules to provision and manage Okta applications, groups, authentication policies, authorization rules, and admin role assignments. You will manage Okta Workforce Identity Cloud configurations such as SSO, MFA, Adaptive Authentication, Universal Directory, and Workflows. Additionally, you will automate user onboarding, offboarding, and role-based provisioning (SCIM, SAML, OIDC) across cloud infrastructure and enterprise software. You will enforce Least Privilege Access and Zero Trust policies, assist with compliance reporting (SOX, SOC2, ISO 27001), integrate Okta Terraform workflows into continuous deployment pipelines (GitHub/Jenkins CI/CD), and serve as a subject matter expert for complex identity integrations and incident escalations. Your Opportunity: Step in as the primary subject matter expert for all Okta-related initiatives across our enterprise environment. Leverage Terraform to manage Okta resources and configurations, driving scalable lifecycle management processes and seamless user access control across a secure environment. Assist with managing a broader suite of corporate applications, including Google Workspace, Slack, GitHub, and Atlassian Jira & Confluence. Play a key role in supporting the adoption and integration of emerging AI platforms related to corporate application infrastructure. What You'll Need: 8+ years of hands-on experience designing and managing Okta enterprise environments and IAM. 3+ years of production experience using Terraform to manage identity providers (specifically the Okta Terraform provider), custom modules, state management, and continuous deployment pipelines. To be considered for this role , you must have the ability to commute to our Columbia, MD office three days a week. Hybrid. Deep understanding of identity protocols including SAML 2.0, OAuth 2.0, OIDC, SCIM, and LDAP. Experience with scripting and automation using Python, Bash, or PowerShell, and interacting directly with Okta REST APIs. And Ideally: Experience with Okta Workflows, Okta Identity Governance (OIG), or Privileged Access Management (PAM) integrations. Experience operating within multi-cloud environments (AWS, GCP, Azure). A proven track record in enterprise application onboarding automation and directory consolidation. #LI-Hybrid #LI-LP1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $114,500 — $152,500 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Las Vegas, Nevada, United States Global Trade Compliance Manager Operations · Full-time · In-Person (Las Vegas, Nevada, US) · Hours 9am - 5pm EST About Nysonian: Nysonian is one of the fastest-growing consumer portfolios, behind NOBL and Flo Pilates. We grew over 8x in 2025 and are building the next phase of the business across physical products, software, and subscription experiences. NOBL is a functional travel brand built around a simple idea. Travel products should solve real problems, not just look better. Every feature is designed to eliminate friction from the travel experience, from seamless organization and easy access to tracking, connectivity, and protection. Flo Pilates brings studio-quality Pilates into the home through connected fitness hardware, content, and subscription experiences. Across both brands, we are building product ecosystems that deepen the customer relationship beyond the initial purchase and create recurring value over time. We are looking for builders who want ownership, speed, and the ability to shape products at scale. The Opportunity: Nysonian is hiring a Global Trade Compliance Manager to to own the company's end-to-end import/export compliance program across all origin and destination markets. This role is responsible for export documentation and compliance out of China, Vietnam, Thailand, and Cambodia, and for import/customs clearance compliance into the UAE, UK, EU, Australia, Canada, the USA, and Mexico — including HS/HTS classification, importer- of-record (or equivalent) obligations, and duty/tariff management in each jurisdiction, to a standard of 100% compliance. The role works closely with the China/Southeast Asia buying and sourcing teams, the Mexico manufacturing facility, customs brokers and freight forwarders in each market, and surety/bond providers, to keep shipments compliant and identify and resolve compliance risk before it becomes a liability. What You'll Own: Own end-to-end export documentation and compliance for shipments originating from China, Vietnam, Thailand, and Cambodia, including commercial invoices, packing lists, certificates of origin, and each origin country's export licensing/permit requirements. Own end-to-end import and customs clearance compliance for shipments into the UAE (Dubai Customs / GCC), UK (post-Brexit customs, EORI), EU (EU customs union, EORI), Australia (Australian Border Force), Canada (CBSA), the USA (CBP), and Mexico (SAT/Aduana). Manage and maintain HS/HTS code classifications across the full product catalog for NOBL Travel, Flo Pilates, and other Nysonian brands, mapping classifications correctly to each destination market's tariff schedule. Act as the primary point of contact for the customs clearance process in each market, coordinating directly with local customs brokers, freight forwarders, carriers, and customs authorities to resolve entry issues, holds, and requests for information. Manage Importer of Record (or equivalent, e.g., EORI holder) responsibilities and obligations in every import market, maintaining 100% compliance with each jurisdiction's customs regulations, bonded entry requirements, and recordkeeping standards. Monitor and manage customs surety bonds and guarantees where applicable (e.g., the U.S. bond program with Avalon Risk Management), including bond sufficiency, claims, and provider relationships, and lead resolution of any bond or liquidated damages matters. Lead the response to customs compliance actions and enforcement notices from any origin or destination authority (e.g., CBP liquidated damages notices, requests for information), coordinating internally and with outside counsel or brokers as needed. Identify and apply free trade agreement and preference programs to reduce duty exposure (e.g., USMCA, EU/UK- Vietnam FTA, ASEAN trade agreements, GCC arrangements, AANZFTA), and assess rules-of-origin risk — particularly for products manufactured in Mexico with components sourced from China, where dual-origin exposure exists. Monitor changes in tariff policy, trade agreements, and trade remedy actions (e.g., U.S. Section 301/232, EU CBAM, safeguard duties) across all markets, and translate them into landed-cost impact and mitigation recommendations for leadership. Partner with the China/Southeast Asia buying teams and the Mexico manufacturing facility to ensure sourcing, bill-of-materials, and country-of-origin documentation support accurate classification and compliant entries in every market. Build and maintain internal SOPs, recordkeeping systems, and training materials to standardize export and import compliance practices across all origin and destination countries. Prepare compliance reporting and risk summaries for leadership, flagging open exposures by country (e.g., open enforcement cases, bond claims) and recommended next steps. Skills & Qualifications: 5+ years of experience in international trade compliance spanning both export (Asia-origin) and import compliance across multiple destination markets, ideally supporting a consumer goods or e-commerce company. Hands-on experience with HS/HTS classification and customs entry processes across more than one jurisdiction (e.g., US, UK/EU, Canada, Australia, or GCC). Working knowledge of Importer of Record / EORI-equivalent obligations, customs bonds/guarantees, and customs enforcement actions (e.g., CBP liquidated damages, CF-28/CF-29 notices). Familiarity with rules of origin under USMCA and other applicable free trade agreements, including multi-country manufacturing scenarios (e.g., China-origin components assembled in Mexico). Experience working with customs brokers and freight forwarders across multiple countries, and coordinating export procedures with factories/sourcing offices in China, Vietnam, Thailand, or Cambodia. Strong attention to detail and comfort owning compliance outcomes independently across jurisdictions, with a track record of driving issues to resolution. Excellent written and verbal English communication skills, with the ability to coordinate across teams and time zones in Asia, the Middle East, Europe, and North America. Licensed Customs Broker (LCB), CCS/CBIP, or an equivalent international trade compliance certification is a plus but not required. Compensation We use a market-based approach to compensation. This role also offers performance-based rewards tied to business impact. Your starting compensation will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and company impact. Why You Will Love Working At Nysonian: Our Culture We are founder-led and operate with speed, direct communication, and clear accountability We believe in exceptional management and invest in tools and opportunities to connect with colleagues We build products that positively impact millions of people's lives AI is intentionally embedded in how we work, create, and scale, supporting innovation and impact Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Direct ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two hardware-backed consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact Benefits Health, Dental and Vision Insurance Life and Disability Insurance Paid Time Off Nine (9) paid holidays per year Complimentary Nobl & Flo products Nysonian is an equal opportunity employer.

Location: New York, NY; San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Design and deliver production-grade AI agents for healthcare: You'll build and ship highly performant, reliable, and empathetic AI agents that handle sensitive patient and member interactions. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments serving healthcare payers, providers, and platforms. - Partner with healthcare leaders: You'll work directly with executives and technical teams at health plans, provider networks, and healthcare technology companies to understand their most pressing challenges - from managing high call volumes to reducing administrative burden and building AI agents that transform how they operate at scale. - Navigate healthcare complexity: You’ll develop deep expertise in healthcare systems and workflows, including integrations across EHR and patient access platforms, payer and provider operations, and common healthcare data and interoperability standards. You’ll become fluent in the nuances of benefits and eligibility, claims and billing, scheduling and intake, and translate that understanding into exceptional, trustworthy AI experiences. - Build the future of the platform: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Build AI agents for major health insurance networks that handle detailed questions such as, "What's my co-pay for a primary care visit?" and "How many physical therapy sessions do I have left?" - Develop voice and chat agents for healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location; - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics; - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates; - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility - all while maintaining HIPAA compliance and strong PHI/data privacy safeguards. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions; WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Genuine interest in healthcare and improving patient/member experiences. EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Familiarity with healthcare systems: Major EHR ecosystems (e.g., Epic, Cerner/Oracle Health, athenahealth); X12 EDI transactions and clearinghouse workflows; scheduling/patient access, practice management, and contact center platforms. - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy). - Experience building or deploying AI/LLM systems in production. - Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed. - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering. - Prior experience with React, TypeScript, and/or Go. - Previous roles where you interfaced with customers or led technical projects with external stakeholders. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are looking for an exceptional Senior Commercial Counsel to join our team. Reporting to the General Counsel, you will play an important role in managing the Company’s commercial transactions from end-to-end, including review, drafting and negotiation of agreements, advising internal stakeholders on risks and business goals, and developing, improving and scaling processes and systems related to contract management. You will also provide generalist support for day-to-day legal issues on an as-needed basis. What you will do: Draft, review, and negotiate a wide range of commercial agreements, including master service agreements, business associate agreements, vendor agreements, data use agreements, data protection agreements, partnership agreements, non-disclosure agreements, and employment-related agreements. Maintain and improve contract templates, approval matrices, and internal guidance relating to transactional issues. Manage and develop transactional processes, including contract lifecycle management,  to boost efficiency and support greater scale. Advise internal stakeholders, primarily on commercial transactions but also on other day-to-day legal issues and challenges as needed. What you will bring to the team: 4+ years of experience reviewing, drafting, and negotiating commercial agreements. A J.D. from a U.S. law school and admitted to a state bar. No fear of technical, financial, or data science concepts. A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success. Ideally, experience working in a rapidly-evolving startup environment and a desire to support our mission to improve the U.S. healthcare system. Compensation Transparency: The base salary range for this position is $210,000 - $230,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Niger Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Directorate of Maternal, Child, Adolescent and Youth Health (DSM/E/A/J) is responsible for implementing public health policies related to maternal and child health. Its core mandate is to reduce maternal, neonatal, infant morbidity and mortality. Infant and neonatal mortality remain a constant concern in the country despite ongoing efforts by the government and its partners. Continuous availability of medicines and inputs for maternal, neonatal, and child health is a fundamental pillar for reducing maternal, neonatal, and infant morbidity and mortality. In recent years, the national supply chain management system has undergone significant evolution characterized by: The progressive strengthening of quantification and supply planning mechanisms The increasing use of logistics data generated from DHIS2 The progressive reinforcement of the Quantification Analytics Tool (QAT) as the national reference tool for forecasts and supply planning A growing need for advanced analysis of logistics data to improve continuous availability of inputs. Given the complex logistics challenges, DSM/E/A/J requires support from a dedicated technical specialist to lead, optimize, and secure all processes within its supply chain. Accordingly, these Terms of Reference have been developed to recruit a high-level technical assistant who will support DSM/E/A/J in the effective use of the QAT tool and in strengthening mechanisms for planning, storage, distribution, and the continuous coordination of the system. The Advisor will support the e-Maternal, Child, Adolescent and Youth Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities Provide technical support to DSM/E/A/J in the overall management, operational monitoring, and strategic optimization of the supply chain for maternal and child health medicines and health products—from needs planning to last-mile delivery. Quantification and Review: Provide technical support for annual quantification exercises for maternal and child health products using the QAT tool and lead periodic revisions based on actual consumption data and available stocks. Order Management and Follow-Up: Coordinate with partners on order management and ensure rigorous monitoring of delivery timelines to prevent stockouts Strengthen strategic use of logistics data for decision-making Support the institutionalization of QAT as the national reference tool for forecasting and supply planning Develop mechanisms for validation, triangulation, and quality control of logistics data Support performance monitoring of warehousing and distribution carried out by ONPPC Develop dashboards and supply chain performance indicators Develop SOPs, guidelines, and standardized tools Support the formalization of processes Organize capacity-building sessions Contribute to the progressive autonomy of national teams Document achievements and institutionalized mechanisms. Expected Results Through this support, DSM/E/A/J aims to achieve: Sustainable improvement in the quality of logistics data Better capacity to anticipate stockouts Institutionalization of QAT as the single source for logistics data management and quantification Development of a data-driven management culture Strengthened supply chain performance monitoring Improved visibility of logistics risks Progressive strengthening of national technical autonomy. REPORTING : The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. Qualifications Advanced university degree in logistics, health commodities supply chain management, pharmacy, or related field Minimum of 5 years of experience in public health supply chain Confirmed experience in quantification and supply planning Proven experience using QAT or similar forecasting and supply planning tools Experience in analysis and use of logistics data Experience with DHIS2, eSIGL, or other logistics information systems Proven experience in developing analytical tools, dashboards, and performance monitoring mechanisms Experience collaborating with partners and projects funded by the U.S. Government strongly desired Experience in U.S. Government-funded projects is a major asset Experience in pharmaceutical waste management desired. Strong preference for logisticians with experience or training in health product management Master’s degree in supply chain management, health logistics, health systems, or related fields highly desired Specialized training in health products supply chain management or public health is a major asset Additional training in data analysis, health information systems, or digital health is strongly desired. Excellent mastery of logistics management systems Strong analytical capacity Good command of data visualization and analysis tools Excellent understanding of quantification mechanisms Good understanding of early warning systems Ability to develop SOPs, standardized tools, and institutional mechanisms Good understanding of issues related to pharmaceutical input management. Ability to work in a matrix reporting environment Strong institutional collaboration skills High sense of ethics and confidentiality Ability to work in a support role rather than substitution Capacity to transfer skills and support national teams. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for a Corporate Accounting Manager to support the general ledger, the close, and our accounting processes and controls as Baseten scales. This is a hands-on, individual-contributor role for someone who wants full ownership of the core accounting function at a company where the entity structure, transaction volume, and reporting requirements are growing quickly. You’ll join the corporate accounting team and take on the general ledger, vendor contract review, the close calendar, and our internal control environment as the business grows. We are focused on tightening close procedures, strengthening controls, and building reporting rigor to support the scale ahead. You’ll partner closely with FP&A, Data, and cross-functional partners to make sure the books close on time and accurately every cycle. Baseten is building the infrastructure layer for AI-native companies, and we're scaling quickly - in headcount, entity structure, transaction volume, and contract complexity and volume and vendor size. If you want real ownership over a growing function on a lean team, this role offers real scope. RESPONSIBILITIES General Ledger and Financial Reporting - Own day-to-day execution of general ledger journal entries, account reconciliations, and monthly financial statement preparation as the entity structure grows - Own recurring close areas, including accruals, prepaids, fixed assets, and equity compensation - Lead month-end and year-end close, setting the calendar and holding FP&A, Data, and cross-functional partners so the books close on time every cycle - Prepare and review monthly financial statements and flux analysis for accounting and finance leadership - Identify and automate the manual, error-prone steps that slow the close down Controls and Audit - Partner directly with cross-functional teams and external auditors to keep internal controls tight and the company audit-ready - Own audit deliverables, including technical accounting memos, schedules, and sample testing support Systems and Cross-Functional Partnership - Support day-to-day administration and maintenance of our accounting systems stack, including NetSuite and our spend management platform, and push for automation over manual workarounds - Partner with FP&A on reporting, forecasting inputs, and variance analysis - Support FP&A, Legal, and Procurement on the accounting implications of new entities, contracts, and programs REQUIREMENTS - 5+ years of progressive accounting experience, including 3+ years focused specifically on corporate accounting, general ledger, and close management - Deep working knowledge of US GAAP across core corporate accounting areas, including accruals, prepaids, fixed assets, debt and leases - Hands-on experience owning account reconciliations and preparing monthly financial statements - Experience owning the close calendar directly, not just contributing to a close run by someone else - Public company or audit-ready private company experience (Big 4 or industry, with audit exposure) - Builder mentality with a bias toward execution; comfortable operating on a lean team relative to company scale - Experience with NetSuite (or comparable ERP) and a modern spend management platform - Based in San Francisco or New York, with the ability to work in-person 3+ days per week NICE TO HAVE - Experience at a high-growth, venture-backed infrastructure or cloud company - Experience supporting multi-entity or international consolidations - Integrate AI tools to optimize/redesign workflows and drive measurable impact - CPA - Exposure to SOX or SOX-readiness controls work BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Niger Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position Niger submitted a request to Gavi for support in optimizing Cold Chain Equipment (CCEOP). This submission includes a renewal and equipment allocation plan at the operational level over five years, from 2017 to 2021. With UNICEF’s support, Niger updated the inventory of cold chain equipment in May 2017. The update revealed gaps in geographic coverage, storage capacity, and conservation capacity both at district levels and service delivery points, including Integrated Health Centers (CSI) and health posts (HP). The platform will enable the country to improve its supply chain and cold chain by increasing coverage with certified refrigerators and contribute to efforts to strengthen vaccination coverage and equity. The Directorate of Immunization (DI) is responsible for implementing the Expanded Program on Immunization (EPI) across its five components. DI must guarantee the supply and quality of vaccines up to the last mile of the supply chain, to ensure continuity of vaccination services. Vaccines are biological products requiring the availability and functionality of cold chain equipment (CCE) to ensure their effectiveness. Niger has adopted a policy promoting the use of new technologies, including solar-powered refrigerators, refrigerators with cooling jackets, and freezers for which this CCEOP support request was submitted to Gavi in October 2016. The updated inventory documented that at the service delivery level, 3,767 structures were recorded, including 1,361 Integrated Health Centers (CSI) and 2,409 other service delivery structures (health posts, clinics, and hospitals) that provide vaccination services. Among these structures, 2,491 (66%) have equipment, including 1,322 CSIs (35%) and 1,169 other structures (31%). Furthermore, a total of 1,279 structures (34%) has no cold chain equipment (refrigerator), including 39 CSIs (1%) and 1,240 other structures (33%). Of the total 4,046 cold chain equipment units: 2,899 (72%) are solar refrigerators, 950 (23%) are electric 197 (5%) are gas-powered. Among these, 279 units (7%) must be discarded due to obsolescence or irreparable complex failures. In implementing this project, UNICEF plays an important role in managing procurement, from ordering to installation of equipment at districts and CSIs. UNICEF, through its supply center, handles procurement and has contracted two manufacturers (represented in Niger by two service providers), to implement the equipment operational deployment plan submitted by DI. To support this effort, the U.S. State Department, through the LEAP project, is providing the Directorate of Immunization with a National Technical Assistant (TA) to help implement the CCEOP2 operational deployment plan, oversee installation and user training, support GEV preparation, and monitor vaccine management for a period of at least one year. The Advisor will support the Immunization Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities General Objective The Technical Assistant will support implementation of CCEOP2, monitoring of the vaccine supply chain, and the cold chain. Specific Objectives Support deployment monitoring, installation, and user training for cold chain equipment Monitor the functioning of installed cold chain equipment Support preparation for the 2026 Effective Vaccine Management (EVM/GEV) Assist in monitoring the functioning of installed cold chain equipment. Specific Activities Monitor the installation of cold chain equipment based on the CCEOP2 deployment plan Regularly update the database of installed cold chain equipment Support regions in collecting and transmitting delivery notes and installation reports for refrigerators Monitor activities related to CCEOP implementation through national and regional logistics committees Monitor user training on equipment carried out by service providers Regularly update any changes in installation sites according to the deviation plan Continuously update the inventory of cold chain equipment as installations progress Support DI in preparation for the 2026 EVM assessment. Additional tasks include: Supervise and monitor vaccine and cold chain management at regional, district, and service delivery points. Support Regional Immunization Coordinators in vaccine stock management tool (SMT) reporting, mSupply data sharing, and vaccine/intrant inventory Support logistical activities of vaccination campaigns Provide monthly support for physical vaccine inventories at regional stores and share data with the national logistics committee. Expected Results / Deliverables Deliverable 1 : Operational deployment plan for CCEOP2 equipment for all regions, to be submitted in the first month, along with monthly reports Deliverable 2 : Updated inventory of cold chain equipment to be submitted in the third month, plus monthly reports Deliverable 3 : Monthly inventory of vaccines and consumables at the warehouse Deliverable 4 : Draft report on GEV preparation. REPORTING : The Technical Assistant will work under the supervision of the Head of the Logistics Division of the Directorate of Immunizations, in close collaboration with the heads of the vaccine management and supply unit and cold chain logistics unit. The Technical Assistant will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. Travel The TA will conduct field visits to carry out assigned activities. Duty Station The TA will be based at the Directorate of Immunization and will work under the Logistics and Supply Division for data collection from regions. Qualifications At least a Bachelor's degree (BAC+3) in Health Logistics, General Logistics, Industrial Refrigeration, or related fields Minimum 2 years of professional experience in cold chain and vaccine supply chain management Good knowledge of cold chain and vaccine management Must be a Nigerien national Ability to maintain effective working relationships and teamwork Ability to express ideas clearly and concisely orally and in writing Strong communication, analytical, and negotiation skills Proficiency in basic computer tools (Windows, Excel, Word, PowerPoint, email, internet navigation). Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Niger Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position As part of the implementation of the MOU between the Government of Niger and the Government of the United States, specialized technical assistance is envisioned to support the strengthening of the health system, particularly through the Health Information System and digital health. The Directorate of e-Health plays a central role in coordinating, providing technical guidance, harmonizing, documenting, securing, and monitoring digital initiatives in the health sector. It must ensure that digital platforms and solutions are coherent, interoperable, secure, sustainable, and aligned with national priorities. The Ministry currently has several platforms and business systems used for data collection, reporting, analysis, and utilization. However, significant challenges remain including fragmentation of solutions, insufficient documentation, interoperability needs, variable data quality, difficulties in user support, insufficient ongoing training, and the need to strengthen data sovereignty and protection. The recruitment of an Advisor in HIS and Digital Health will strengthen the operational capacities of the Directorate of e-Health, providing cross-cutting support to technical directorates and programs, particularly for needs related to maternal and child health and malaria, without replacing the structures responsible for the programs. The Advisor will support the e-Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities Support the Directorate of e-Health in coordinating digital initiatives, preparing technical meetings, notes, reports, presentations, and monitoring documents. Support the implementation of the e-Health master plan, roadmaps, action plans, annual priorities, and partner-supported activities. Support the technical and functional monitoring of priority platforms such as DHIS2, eCHIS/CommCare, OpenClinic, mSupply/eLMIS, STELab, dashboards, and other solutions adopted by the Ministry. Contribute to the mapping of data flows, indicators, and organizational units, the documentation of workflows, and the progressive application of interoperability standards. Support the improvement of data quality, analysis, visualization, and use for decision-making, particularly in the areas of maternal health, child health, and malaria. Contribute to addressing requirements related to data protection, cybersecurity, classification of digital interventions, service continuity, and digital sovereignty. Support the establishment of sustainable mechanisms for training, e-learning, helpdesk services, knowledge base, user documentation, and skills transfer. Produce and maintain guides, procedures, terms of reference, technical notes, reports, training materials, and knowledge capitalization documents. Expected Results The Directorate of e-Health has close, structured, results-oriented technical support. Digital initiatives are better coordinated, better documented, and better aligned with the master plan. Priority platforms, data, and interoperability workflows are better monitored. Security, data protection, and digital sovereignty requirements are better addressed. The capacities of national teams and users are sustainably strengthened. Improved HIS for maternal and child health and malaria. Expected Deliverables Technical assistance work plan; Technical notes, meeting minutes, reports, and presentations supporting the Directorate of e-Health; Mapping platforms, data flows, interoperability needs, and prioritization matrices; Contributions to Terms of Reference, specifications, guides, SOPs, procedures, and action plans; Training materials, skills transfer documents, and knowledge base content; Monthly or quarterly technical assistance reports, with operational recommendations. REPORTING : The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. Qualifications University degree at Master's level (Bac+5) or higher in computer science, information systems, public health, statistics, epidemiology, data management, digital health, systems engineering, or an equivalent field. At least five to seven years of experience in health information systems, digital health, health platform management, data analysis, interoperability, technical documentation, or institutional support. Experience working with a Ministry of Health, a central directorate, a national program, a health project, or a technical partner; knowledge of the Niger context and digital sovereignty issues. Good knowledge of the e-Health master plan/strategy, its strategic pillars, priority projects, governance mechanisms, and implementation requirements; Strong command of digital health standards, principles, and frameworks, including the classification of digital interventions, architecture frameworks, interoperability standards, and data governance best practices; Knowledge of national and institutional requirements related to data protection, digital security, and compliance, particularly in connection with the ITU, HAPDP, CNAC, and ANSI; Practical command of issues related to health platforms: DHIS2, eCHIS/CommCare, OpenClinic, mSupply/eLMIS, STELab, dashboards, and other national solutions; Ability to translate business needs into clear, realistic, and actionable functional and technical requirements for service providers and technical teams; Ability to produce professional documents: Terms of Reference, specifications, technical notes, reports, procedures, user guides, and training materials; Ability to support technical directorates, programs, and partners without replacing their own responsibilities. Knowledge of maternal and child health and malaria national and/or global indicators and data priorities. Working proficiency in French and English required. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.