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Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.   🤖 OPS AI PLATFORM TEAM 🔀 We're building something that doesn't exist yet. Imagine a platform where AI agents autonomously handle operational work - connected to every internal and external tool, trained by operators themselves, running safely at scale. No engineers needed. No bottlenecks. Just agents that work. That's what we're building. The Ops AI Platform will let our Ops team create, evolve, and monitor their own AI agents to automate thousands of tedious tasks. We aim to crack problems no one has solved at this scale. The project just launched. You'd join at ground zero - shaping the architecture, the product, the entire foundation. If building the future of work from scratch excites you, this is it.   ⭐ OUR NORTH STAR We’re building ops agents that work reliably and safely, without putting the engineering team on the critical path. You’ll work at the intersection of product engineering and ML engineering. Our mission is to create the platform that enables building accurate and reliable AI agents, delivering an outstanding experience to our internal Ops team for the creation, iteration and monitoring of their agents, without requiring hard technical skills. Things we’re working on: - 💬 Integrate agents at the heart of internal tools - UIs where Ops monitor and take action on concrete business situations. We want AI agents to become first-class citizens in this ecosystem, with context-aware chat modals, allowing users to review agents' reasoning, actions, and provide follow-up instructions - with instant impact on business data. - 👥 Empower non-technical users to become autonomous in the creation and maintenance of agents to automate operational tasks at scale: prompting, tools configuration, testing, datasets, replayability, evaluations - 🔧 Build a complete set of tools made available to AI agents, connecting to internal and external capabilities: internal business data, external servers, external web dashboards without API, etc. - 💯 Safety and accuracy at the core: robust testing, stateful evaluation, progressive rollout, human-in-the-loop to validate sensitive actions, fine-grained permissions and limits In 6 to 12 months, we plan to increase our scope by owning the AI platform that will power all agentic use cases at Alan - creating economies of scale thanks to common infrastructure and tooling. If you’re excited by the idea of building the future of work, this is the team for you - we're at the start of the journey.   🎯 IS IT YOU WE’RE LOOKING FOR? We’re looking for Product engineers with 3+ years of experience who get excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in operations. - You’ll work at the frontier of LLMs, tool calling, human-in-the-loop, internal tools UX, multi-agent architectures, and see your work deployed in production, used by our ops team - You’ll implement new capabilities for AI agents, as well as tooling to make ops autonomous on the creation, evolution, monitoring and evaluation of their agents - You’ll work on making our system scale, going from a few dozen to tens of thousands of tasks automated daily - You’ll have significant influence on system architecture and code quality - You’ll mentor engineers, contribute to our product & engineering culture, and help build the team (including participating in hiring). You would be a good fit at Alan if most of this sounds like you: - Strong background in full-stack software engineering, systems architecture, with a spike in back-end engineering. - Experience with traditional ML, or LLMs, or ML dev ops is a big plus - Product-minded: you want your solutions to be used, and impactful - Self-directed and pragmatic - Humble and still willing to grow (no matter your seniority!) - Collaborative, enthusiastic about teamwork, learning, and teaching - Fluent in English (no need to speak French!) But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. For this opportunity, we are aiming to hire within the D-F level range.   🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. 🔄 A quick note about the process Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.

4+ years of proven success in outbound sales and high-level account management, specifically closing net-new business. Strong experience in a Mid-Market sales motion, demonstrating the ability to navigate longer, more complex deal cycles and break into executive teams (VP to C-Suite).

4+ years of sales or partnership experience. , ideally in a role where you had to build a book of business from scratch.

Location: Seoul, South Korea Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required. In this role, you own the engagement outcome. You will lead our most complex, multi-workstream engagements in Korea, decide when Forward Deployed Engineers are needed for code-intensive work, and coach others to raise the bar across our Services practice. WHAT YOU'LL ACHIEVE: - Lead Notion’s most complex, multi-workstream customer engagements in Korea end to end, from scoping and discovery through launch, adoption and handoff, often where the future state and success measures are not yet defined. - Shape Services scope, effort estimates and implementation strategy with account teams during pre-sales, then deliver against the agreed scope, timeline and outcomes, recovering engagements that go off track. - Drive executive alignment on ambiguous, high-stakes decisions: facilitate discovery and architecture workshops, frame tradeoffs clearly and deliver hard messages directly. - Decide where Notion should own, complement or connect to existing systems, and design scalable architectures and AI-native workflows to a production quality bar, including permission design, AI evaluation, human-in-the-loop controls and operational ownership. - Orchestrate Forward Deployed Engineers, partners and internal teams: define when deeper engineering is required and set clear scope, ownership and handoffs. - Lead change management and adoption through stakeholder alignment, champion programs, phased rollouts and enablement, so customer teams sustain usage and realize measurable value. - Coach other architects and partners, and scale the Korea Services practice through reusable reference architectures, packaged solutions and localized enablement. - Turn field patterns into evidence-backed product signals (customer pain, business impact, expected outcome and frequency) that influence Notion’s roadmap. SKILLS YOU'LL NEED TO BRING: - 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role. - Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria. - Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions. - Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows. - Proven track record of designing and deploying AI-powered workflows or agents in production for customers. - Hands-on technical depth in data modeling and permission design, API and integration patterns, agent design and evaluation, enterprise security and governance, and data validation with SQL or scripts. You do not need to write production code. - Strong experience delivering implementations that drive adoption, change management and long-term customer value. - Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness. - Experience scoping Services work, estimating effort and delivering within agreed commercial boundaries. - Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences. - Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward. - Experience coaching consultants or architects, and building methods, reference architectures or packaged services that others adopt. - Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments. - Professional fluency in Korean and English. NICE TO HAVES: - Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows. - Experience delivering for large Korean enterprises and navigating complex, multi-stakeholder decision processes. - Experience enabling or co-delivering with implementation partners. - Previous experience in a fast-paced, high-growth technology environment. A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: As Global Head of Land Revenue, you’ll be the global owner for technical new-business strategy, pipeline, and conversion—a customer-facing, technical revenue leadership role, not a RevOps or sales operations role. You’ll own Notion’s Land number (net-new and upgrade iARR across regions), work closely with EPD and Product, and step into high-stakes technical conversations with customers and partners as Notion shifts from product-led to sales-led selling in an AI-native world. This role is the global owner for new business standards, pipeline programs, and operating cadence. You’ll set the way for landing new business revenue globally, partner with Regional GMs who own regional P&L outcomes, and ensure consistent execution through scalable programs, playbooks, enablement, and governance. You’ll partner closely with Marketing, RevOps, Enablement, EPD, Partnerships, Sales leadership, and regional teams to improve pipeline quality, win rates, conversion, and time-to-productivity. You’ll also design operating standards that balance regional accountability with global program consistency. You’ll be measured on qualified pipeline creation, coverage, conversion, program ROI, velocity, handoff quality, and BDR/SC ramp outcomes—requiring you to operate with strong systems thinking, executive presence, and cross-functional influence. WHAT YOU'LL ACHIEVE: - Build and lead the global net-new business motion: define strategy, program portfolio, operating cadence, governance, and performance standards across regions - Own the global net new business strategy for Land, including ICP and segmentation guardrails, plays, coverage model assumptions, annual and quarterly planning, sequencing, and investment trade-offs - Establish global definitions and standards for stages, qualification, handoffs, pipeline math assumptions, and reporting integrity - Build and run global pipeline generation programs in partnership with Marketing and regional leaders, including campaign-to-pipeline motions, partner-sourced pipeline programs, ABM or named-account plays, and field event program standards - Define the measurement framework for new business programs, connecting inputs to outputs and outcomes across cost, pipeline, iARR, velocity, and win-rate lift - Own the Land-side technical selling motion and set the technical bar for sales: SC plays, discovery and demo standards, scalable demo environments, certification paths, and ramp mechanisms - Run the global new business operating cadence, including weekly program reviews, monthly pipeline health inspection, quarterly planning, escalation paths, and decision-rights models - Partner with Regional GMs, Marketing, RevOps, Enablement, EPD, Product, and Partnerships to align new business programs, systems, content, enablement, feedback loops, and change management SKILLS YOU'LL NEED TO BRING: - Deeply technical SaaS background with meaningful customer-facing experience—solutions engineering, solutions consulting, field or customer engineering, or technical sales—plus ownership of a revenue, quota, pipeline, or conversion outcome - Deep understanding of pipeline mechanics and how to influence conversion levers end-to-end, including qualified pipeline creation, coverage ratios, lead response, handoff quality, stage progression, win-rate lift, and velocity - Strong program-building instincts: you can design scalable plays, instrument them with data, and run an inspection cadence that drives behavior change - Experience building operating systems for global teams, including cadences, dashboards, governance, playbooks, definitions, and change-management mechanisms - Executive presence and cross-functional leadership: able to align and influence Regional GMs, Marketing, RevOps, Enablement, EPD, Partnerships, and regional teams without relying on direct reporting lines for every dependency - Ability to balance regional autonomy with global craft excellence: you set the bar, create standards, and drive consistency while enabling local execution - Strong enablement and role-design instincts, with the ability to define expectations, onboarding paths, certification standards, and time-to-productivity mechanisms for BDR and SC motions - Builder orientation and comfort in ambiguity: you create the playbook while the org is executing, and you iterate quickly based on market, customer, and performance signals - Hands-on with AI tools, and able to credibly explain how AI and agents change workflows for technical teams NICE TO HAVES: - Experience with solution-led selling motions and technical or product-adjacent go-to-market - Track record building global programs that still allow regional adaptation - Experience partnering deeply with Marketing, Partnerships, RevOps, and Enablement to create measurable net new business impact - Experience designing partner-sourced pipeline programs, ABM or named-account motions, or field event program standards at scale We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $300,000 - 400,000 per year. By clicking "Submit Application", I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: São Paulo, Brazil Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. This is a full-time role based in our São Paulo hub. What you’ll do at Figma: Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at a senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing sales, over multiple years, for a software or SaaS business with the highest tier of Enterprise customers (5000+ FTEs), selling to executives Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing complex sales cycles (9 months+) Proficiency in a sales methodology and process that creates value for customers Fluency in Spanish and English (written and spoken) is required for this Latin America-focused role While it’s not required, it’s an added plus if you also have: Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: APAC Remote; EMEA Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Lauren, Senior Manager of Customer Success at Customer.io , and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team. You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle. We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them. What we value Curiosity about the business behind the customer: You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the why behind a request before recommending a solution. Trusted advisor, not ticket-taker: You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them. Ownership of commercial outcomes: You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion. Comfort in ambiguity: You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio. AI-forward thinking: You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working. What you'll do Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations Monitor customer health, spot adoption trends, and address risks before they impact success Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives What we're looking for 2+ years as a Customer Success Manager for technical products, in a SaaS environment Experience communicating with software developers in a technical capacity Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role) Located in Australia, New Zealand, United Kingdom or Ireland Bonus: experience designing lifecycle messages Compensation & Benefits We believe in transparency. The salary for this role is $80,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Hiring Manager 45-minute Homework Review Call + feedback with potential team members All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Talent Acquisition at Honeycomb builds the teams behind our observability platform. As a Senior Technical Recruiter, you'll run a full desk of priority R&D searches and act as the talent advisor Hiring Managers call before they open a req, not after. You'll report to the Head of TA, partner directly with R&D leadership, and own how hiring gets done on your desk from intake to accepted offer. We're remote-first and give you real trust and autonomy from day one, so you'll shape how we hire as we scale. What you’ll do in the role: Own full-cycle searches for R&D/ Technical focused roles, from intake to offer acceptance, and deliver diverse, well-vetted slates on target timelines. Manage a full desk of priority reqs, keep candidates moving within our hiring SLAs, and keep Greenhouse data clean without being chased. This includes sourcing, interviewing, reviwing applicants, scheduling etc. Advise Hiring Managers on search strategy and leveling, using market data, pipeline analytics, and compensation benchmarks to shape decisions rather than only carry them out. Build lasting advisory relationships with your Business Unit leaders: align stakeholders on a shared plan, guide debate to a decision, and explain the reasoning once it's made. Partner with the Head of TA to turn approved headcount into recruiting plans, and flag risks early with a proposed fix. Own the implementation of our competency-based hiring process by building Greenhouse scorecards, running interviewer kick-offs, and facilitating structured debriefs. Use DEI sourcing tactics that broaden representation and improve quality of hire. Analyze funnel metrics in Greenhouse and Gem, share what you learn with stakeholders, and improve the process, including cross-functional TA projects like interviewer enablement and candidate-experience NPS. What you’ll bring to the role: Full-cycle recruiting experience in high-growth tech, with a track record of filling senior engineering IC and first-line manager roles. Experience running a full desk of concurrent reqs while holding to clear SLAs and quality standards. A history of acting as a talent advisor, where you turned funnel and compensation data into recommendations that changed hiring decisions. Hands-on experience with structured interviewing and ATS (scorecards, reporting, scheduling workflows). Measurable results from DEI sourcing and fair-assessment practices. Crisp written updates, plus experience facilitating productive kick-offs, debriefs, and pipeline reviews. Comfort having direct, kind conversations with Hiring Managers about candidates, leveling, or process, in line with Honeycomb's values of Ownership, Feedback Is a Muscle, and Kind Candor. Experience in a remote-first, fast-changing environment, and a habit of mentoring peers and improving process as you go. Nice to haves: Experience with Competency based hiring Experience utilizing AI to help make process improvements Preferred experience with Greenhouse In-house recruiting experience strongly preferred Base Salary based on level of experience $140,000 — $165,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE We’re seeking our first Head of Corporate Development hire to build and own the function, driving acquisition strategy and end-to-end execution to accelerate Replit’s core capabilities. You’ll build and run Replit’s acquisition pipeline, identifying the teams and technologies that can accelerate our mission. You’ll develop a deep understanding of the AI, developer tools, and software infrastructure ecosystem. You’ll build relationships with founders, investors, and industry participants to source and evaluate mergers & acquisitions. This is a hands-on ownership role for someone who combines strong transaction execution skills with product judgment, relationship-building ability, and the ability to drive complex decisions across teams. You’ll work closely with senior leadership and teams across Product, AI, Engineering, People and Legal. The role reports to the Head of Finance, but partners very closely with our Co-Founder & CEO and President & Head of AI. What You’ll Do - Shape M&A strategy: Partner with senior leadership to define where M&A can accelerate Replit’s product and company strategy, translating strategic priorities into actionable acquisition themes and target areas. - Source opportunities: Proactively identify acqui-hire, tuck-in and large-scale acquisition opportunities aligned with Replit’s strategic priorities. - Develop relationships: Establish trusted relationships with founders, investors, bankers, operators, and other participants across the ecosystem. Identify and attend industry events to source M&A opportunities. - Map the ecosystem: Build and maintain a detailed view of relevant markets, including AI infrastructure, developer tools, emerging technologies, competitors, and potential M&A targets. - Evaluate strategic fit: Assess companies and opportunities based on product alignment, market position, technical differentiation, financial profile, and potential value to Replit. Partner with Product, AI, and Engineering leaders to assess build, buy, and partner alternatives and deliver clear go/no-go recommendations. - Lead transaction execution: Own the transaction process from initial evaluation through signing and closing. Lead valuation and financial modeling, structure transactions, drive cross-functional due diligence, and lead negotiations in partnership with executive sponsors and Legal. Be accountable for the deal workplan, timelines, risk escalation, and decision materials. Coordinate integration planning with functional leaders, establishing clear owners and success measures before close. Required Skills and Experience - 8+ years of experience in corporate development, venture capital, investment banking, or a related strategic role. - Strong product & technological intuition. - Demonstrated experience leading technology transactions through signing and closing, with direct responsibility for valuation, due diligence, transaction structuring, and negotiation. - Experience researching markets, identifying companies, and developing actionable opportunity pipelines. - Strong financial modeling, valuation, and analytical skills. - Ability to synthesize complex product, technical, market, and financial information into clear recommendations. - Strong relationship-building and written and verbal communication skills. - High degree of ownership, curiosity, and comfort operating in an ambiguous, fast-moving environment. - Proven ability to own complex transaction workstreams, hold cross-functional teams accountable to deadlines, and resolve issues across technical, business, and external advisory teams. Bonus Points - Existing relationships across the AI, developer tools, or software infrastructure ecosystem. - Experience at a scaling technology company. - Current Replit user. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Toronto, Canada At Bradken , we're equipping the resource sector for a sustainable future. As a global leader in innovative wear solutions and engineered products, we help customers improve performance, reliability and productivity across mining and resource operations worldwide. We're seeking a Product Marketing Manager to lead the development and execution of global product marketing programs across Bradken's portfolio. This is a strategic and hands-on role where you'll work at the intersection of marketing, product management, engineering and sales, translating technical capability into compelling customer value and driving product adoption across global markets. This role is based in Toronto and offers a hybrid working arrangement. For the right candidate, a remote working arrangement may also be considered. About the Role You will play a key role in shaping how Bradken's products and digital solutions are positioned, launched and promoted to customers around the world. Working closely with Product Management, Engineering and Sales teams, you'll develop value propositions, go-to-market strategies and campaigns that strengthen our market position and generate commercial opportunities. With a strong focus on Customer Centricity, you'll develop a deep understanding of customer needs, buying behaviours and market trends to create messaging and campaigns that resonate with target audiences. You'll demonstrate Innovation by leveraging market intelligence, digital marketing approaches and AI-enabled workflows to enhance decision-making and campaign effectiveness. Through a One Team approach, you'll collaborate across global functions to deliver consistent, impactful product marketing programs. Key responsibilities include: Developing product positioning, value propositions and competitive messaging across Bradken's global portfolio. Leading go-to-market strategies, product launches and lifecycle marketing programs for new and existing products. Creating and managing always-on campaigns that support awareness, lead generation, opportunity progression and product adoption. Translating customer, market and competitor insights into actionable recommendations for sales, marketing and product teams. Developing and maintaining sales-enablement materials, product content, case studies, presentations and digital assets. Managing product content across customer-facing channels, including the corporate website. Driving the use of AI-enabled marketing workflows to support buying-group analysis, market intelligence and campaign effectiveness. Leading and supporting the Graphic Designer to deliver product marketing priorities and customer-focused content. About You You are a commercially minded marketing professional who enjoys translating complex technical solutions into clear customer value. You thrive in collaborative environments, balance strategic thinking with hands-on execution, and are passionate about delivering marketing programs that influence business outcomes. You will bring: A tertiary qualification in Marketing, Business, Communications or a related discipline. Demonstrated years of experience in the B2B product marketing experience within mining, manufacturing, engineering, technology or a similarly complex industrial environment. Experience developing value propositions, product positioning, go-to-market plans and product launch programs. Experience translating technical products, services or digital solutions into compelling customer-focused messaging. Proven capability developing multi-channel campaigns, sales-enablement materials and product marketing content. Experience using CRM and marketing data to measure campaign performance and pipeline contribution. Experience gathering and applying customer, competitor and market intelligence to drive decision-making. Practical experience using AI-enabled tools and workflows, ideally including Microsoft Copilot or similar technologies. Experience leading marketing professionals, creative resources or agency partners will be highly regarded. Why Bradken? You'll join a global team where innovation, collaboration and customer success drive everything we do. We encourage our people to challenge conventional thinking, develop new ideas and contribute to meaningful outcomes for our customers, our business and the industries we serve. We offer: Safety-first environment and mindset Flexible work options Competitive Total Reward Packages EAP for you and your family Applicants must currently hold full, unrestricted working rights in Canada. Employer-sponsored visa support is not available for this position. Our Hiring Process As we work with teams around the world, time-zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation process, we may invite candidates to complete a one-way video screening at a time that suits them. If you require adjustments or an alternative format, we're happy to discuss this with you. Before commencing employment, you will be required to complete a psychometric assessment and pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.

Location: Barcelona, Spain Workplace: hybrid About OLX   OLX is a global leader in facilitating trade. It builds leading marketplace ecosystems enabled by tech, powered by trust, and loved by customers. Serving tens of millions of people every month around the world, OLX helps people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Its well-loved consumer brands (including OLX, Otomoto, Property24, and more) offer safe, smart, and convenient online trading platforms and services for its customers.  OLX is powered by global teams, united in a common purpose to build a more sustainable world through trade. For more information, visit www.olxgroup.com. OLX is backed by Prosus, a global consumer internet group and one of the largest technology investors in the world. Prosus has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the JSE Limited (XJSE:PRX), and is majority-owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com. The role We're building a central home for brand, media and creative production across our portfolio — 11 brands, 7 countries, tens of millions of listings a day. This is a new role: you'll set the strategy for every brand in the group, run our core brand end-to-end, lead the launch of a new corporate brand, own media planning and investment, and build an in-house studio. What you'll own Brand strategy and architecture for the full portfolio — what each brand is for, who it's for, and how they relate to each other The codes, tone of voice, approval process and measurement standard every brand is held to Direct management of our core consumer brand across three markets The launch and rollout of a new corporate brand Social and community, for our core brand and for the categories without a brand of their own Media strategy, planning and investment across the group, including channel strategy, investment governance and contract negotiation The central media buying desk An in-house creative studio — creative, content, design and production, with local-language capability The agency roster and the in-housing programme that consolidates it What we're looking for Senior brand leadership in a multi-brand or portfolio business, owning strategy rather than executing someone else's Experience building or overhauling a brand architecture across multiple brands Experience launching a corporate or holding brand, or a comparable large-scale brand programme Strong command of brand governance (codes, verbal identity, approvals) Strong command of brand measurement (equity tracking, share of voice), able to commission and challenge a tracking partner rather than just receive their output Media strategy, planning and investment experience at scale, including negotiating major contracts Experience building or running an in-house creative studio, or leading a significant agency in-housing programme PR experience in a business with real public exposure A track record of building capability that didn't exist before, not just improving what did Fluent in English.

Location: Lisbon, Portugal Workplace: hybrid About OLX   OLX is a global leader in facilitating trade. It builds leading marketplace ecosystems enabled by tech, powered by trust, and loved by customers. Serving tens of millions of people every month around the world, OLX helps people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Its well-loved consumer brands (including OLX, Otomoto, Property24, and more) offer safe, smart, and convenient online trading platforms and services for its customers.  OLX is powered by global teams, united in a common purpose to build a more sustainable world through trade. For more information, visit www.olxgroup.com. OLX is backed by Prosus, a global consumer internet group and one of the largest technology investors in the world. Prosus has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the JSE Limited (XJSE:PRX), and is majority-owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com. The role We're building a central home for brand, media and creative production across our portfolio — 11 brands, 7 countries, tens of millions of listings a day. This is a new role: you'll set the strategy for every brand in the group, run our core brand end-to-end, lead the launch of a new corporate brand, own media planning and investment, and build an in-house studio. What you'll own Brand strategy and architecture for the full portfolio — what each brand is for, who it's for, and how they relate to each other The codes, tone of voice, approval process and measurement standard every brand is held to Direct management of our core consumer brand across three markets The launch and rollout of a new corporate brand Social and community, for our core brand and for the categories without a brand of their own Media strategy, planning and investment across the group, including channel strategy, investment governance and contract negotiation The central media buying desk An in-house creative studio — creative, content, design and production, with local-language capability The agency roster and the in-housing programme that consolidates it What we're looking for Senior brand leadership in a multi-brand or portfolio business, owning strategy rather than executing someone else's Experience building or overhauling a brand architecture across multiple brands Experience launching a corporate or holding brand, or a comparable large-scale brand programme Strong command of brand governance (codes, verbal identity, approvals) Strong command of brand measurement (equity tracking, share of voice), able to commission and challenge a tracking partner rather than just receive their output Media strategy, planning and investment experience at scale, including negotiating major contracts Experience building or running an in-house creative studio, or leading a significant agency in-housing programme PR experience in a business with real public exposure A track record of building capability that didn't exist before, not just improving what did Fluent in English.

Location: Warsaw, Poland Workplace: hybrid About OLX   OLX is a global leader in facilitating trade. It builds leading marketplace ecosystems enabled by tech, powered by trust, and loved by customers. Serving tens of millions of people every month around the world, OLX helps people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Its well-loved consumer brands (including OLX, Otomoto, Property24, and more) offer safe, smart, and convenient online trading platforms and services for its customers.  OLX is powered by global teams, united in a common purpose to build a more sustainable world through trade. For more information, visit www.olxgroup.com. OLX is backed by Prosus, a global consumer internet group and one of the largest technology investors in the world. Prosus has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the JSE Limited (XJSE:PRX), and is majority-owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com. The role We're building a central home for brand, media and creative production across our portfolio — 11 brands, 7 countries, tens of millions of listings a day. This is a new role: you'll set the strategy for every brand in the group, run our core brand end-to-end, lead the launch of a new corporate brand, own media planning and investment, and build an in-house studio. What you'll own Brand strategy and architecture for the full portfolio — what each brand is for, who it's for, and how they relate to each other The codes, tone of voice, approval process and measurement standard every brand is held to Direct management of our core consumer brand across three markets The launch and rollout of a new corporate brand Social and community, for our core brand and for the categories without a brand of their own Media strategy, planning and investment across the group, including channel strategy, investment governance and contract negotiation The central media buying desk An in-house creative studio — creative, content, design and production, with local-language capability The agency roster and the in-housing programme that consolidates it What we're looking for Senior brand leadership in a multi-brand or portfolio business, owning strategy rather than executing someone else's Experience building or overhauling a brand architecture across multiple brands Experience launching a corporate or holding brand, or a comparable large-scale brand programme Strong command of brand governance (codes, verbal identity, approvals) Strong command of brand measurement (equity tracking, share of voice), able to commission and challenge a tracking partner rather than just receive their output Media strategy, planning and investment experience at scale, including negotiating major contracts Experience building or running an in-house creative studio, or leading a significant agency in-housing programme PR experience in a business with real public exposure A track record of building capability that didn't exist before, not just improving what did Fluent in English.

Location: United Kingdom Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior CSM at 1Password, you own and strategically manage a portfolio of customers – driving value realization, revenue retention, and expansion outcomes that consistently exceed expectations. You operate with full commercial autonomy: advancing expansion opportunities independently, engaging VP and C-suite stakeholders as a trusted advisor, and managing complex renewals without escalation. Beyond your own book, you raise the bar for the team through mentorship, playbook contributions, and peer enablement. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years in a customer-facing, consultative, or technical role in SaaS – Customer Success, Solutions Engineering, Technical Account Management, or IT/security leadership. - Demonstrated track record of exceeding retention, adoption, and expansion outcomes; experience recognized with performance distinction is a plus. - Proven ability to run executive business reviews with VP and C-suite stakeholders. - Background in cybersecurity, IAM, identity security, or enterprise IT preferred; former 1Password power user is a strong plus. - Strategic success planning and multi-threaded stakeholder management across a complex portfolio. - Commercial acumen: independently qualifies, advances, and documents expansion opportunities; manages negotiations without oversight. - Designs and applies AI-assisted workflows to commercial execution; documents use cases in a shareable format. - Strong Gainsight and Salesforce hygiene; consistent forecasting discipline. - Highly autonomous; manages complex accounts without requiring managerial direction. - Commercial thinker who connects customer outcomes to expansion potential naturally. - Strong executive presence – adapts messaging across technical, operational, and C-suite audiences. - Elevates teammates through knowledge sharing and informal mentorship. What you can expect: OWN AND GROW YOUR BOOK OF BUSINESS - Independently manage a portfolio of moderately to highly complex accounts – adapting success plans to each customer’s context without manager guidance. - Maintain full success plan coverage; produce documented best practices and playbooks, applied broadly across accounts with measurable KPI improvement. - Proactively identify and mitigate renewal risks; close risk CTAs with a high rate of success within defined timeframes. DRIVE ADOPTION & VALUE REALIZATION - Achieve strong Executive Sponsor attendance in EBRs across segments; EBRs are value-driven, data-backed, and consistently advance renewal confidence. - Maintain commercial intelligence across strategic accounts – budget cycles, org changes, compliance mandates, and stack rationalization. - Translate advanced 1Password capabilities into clear outcomes for VP and C-suite stakeholders; tie adoption to measurable ROI and long-term advocacy. LEAD REVENUE RETENTION & EXPANSION - Achieve strong amendment and renewal upsell win rates; proactively source and advance expansion opportunities with documented context. - Maintain forecasting hygiene with minimal blank or unmodified renewals approaching subscription end. OPERATE WITH STRATEGIC RIGOR - Manage commercial objections, renewal negotiations, and competitive conversations independently – without escalation for standard to complex scenarios. - Build and present business cases to customer champions; advance deals with enough depth to move through the pipeline with AE alignment. ACT AS A TRUSTED SECURITY ADVISOR - Deep working knowledge of the full 1Password product suite; design tailored success journeys connecting feature adoption to measurable business outcomes. - Incorporate regulatory context, breach patterns, and competitive dynamics into EBRs with confidence. - Design and share AI-assisted workflows with teammates in a replicable, documented format. COLLABORATE & ENABLE - Lead joint account planning with your AE; cited by AEs as a proactive commercial collaborator who improves deal outcomes. - Mentor Level B CSMs through call shadowing, ad hoc coaching, or onboarding support. - Lead or co-lead cross-team initiatives; contribute tools or improvements adopted by peers. MONTH 1 – ONBOARDING & FOUNDATION - Develop fluency in 1Password’s full product suite, CS methodology, and commercial motion. - By the end of Month 1, you will independently manage customer touchpoints and demonstrate clear understanding of renewal drivers across your portfolio. MONTH 3 – PORTFOLIO OWNERSHIP - Full ownership of your book with consistent EBR cadence and expansion sourcing. - By Month 3, you are meeting key performance targets and expansion leads are flowing to Sales with documented context. MONTH 6 – STRATEGIC IMPACT - Operating at full commercial autonomy; contributing to team practices and mentoring peers. - By Month 6, you are achieving top-tier customer satisfaction and recognized as a reliable commercial collaborator by your AE and cross-functional partners. UK-based roles only: The annual base salary for this role is between £73,000 GBP and £106,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Austin, TX; New York, NY Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone. Join a small, growing Business Development Representative (BDR) team supporting Account Executives (AEs) who work with small and midsize businesses across the United States. You’ll help create new business opportunities through thoughtful prospecting, qualify potential customers, and build the skills needed for a successful career in Go-To-Market (GTM) sales. Your work will help organizations protect access to their cloud environments through 1Password’s security solutions. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Austin or New York office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. What we're looking for: You do not need prior sales experience to be successful in this role. We value transferable experience, coachability, and a willingness to learn. - Communicate clearly and professionally in phone, email, and written conversations. - Demonstrate strong prospecting and cold-calling skills, with the ability to engage new contacts respectfully. - Show resilience, organization, and consistency in a high-volume outbound environment. - Respond openly to coaching and apply feedback to improve performance. - Manage multiple prospect interactions while maintaining accurate and organized records. Preferred - Experience in Business Development Representative, Sales Development Representative, customer service, teaching, retail, hospitality, military, athletics, or another customer-facing environment. - Familiarity with Software as a Service (SaaS), cloud security, Customer Relationship Management (CRM) systems, sales engagement platforms, or prospecting tools. What you can expect: - Execute outbound prospecting through phone calls, email, LinkedIn, and other channels. - Use artificial intelligence (AI)-driven sales tools and modern prospecting platforms to work efficiently and engage prospects thoughtfully. - Qualify inbound and outbound leads against defined criteria and build a sustainable pipeline. - Schedule qualified meetings and provide focused day-to-day support to Account Executives. - Maintain accurate records of prospect activity and follow-up in the CRM. - Represent the company at industry events and trade shows when relevant. - Collaborate with Sales and Marketing partners while participating in ongoing coaching, training, and enablement. USA-based roles only: The annual base salary for this role is between $60,000 USD and $75,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: London, UK Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone. Join a small, growing Business Development Representative (BDR) team supporting Account Executives (AEs) who work with small and midsize businesses across the UK/EMEA. You’ll help create new business opportunities through thoughtful prospecting, qualify potential customers, and build the skills needed for a successful career in Go-To-Market (GTM) sales. Your work will help organizations protect access to their cloud environments through 1Password’s security solutions. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's London office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. What we're looking for: You do not need prior sales experience to be successful in this role. We value transferable experience, coachability, and a willingness to learn. - Communicate clearly and professionally in phone, email, and written conversations. - Demonstrate strong prospecting and cold-calling skills, with the ability to engage new contacts respectfully. - Show resilience, organization, and consistency in a high-volume outbound environment. - Respond openly to coaching and apply feedback to improve performance. - Manage multiple prospect interactions while maintaining accurate and organized records. Preferred - Experience in Business Development Representative, Sales Development Representative, customer service, teaching, retail, hospitality, military, athletics, or another customer-facing environment. - Familiarity with Software as a Service (SaaS), cloud security, Customer Relationship Management (CRM) systems, sales engagement platforms, or prospecting tools. What you can expect: - Execute outbound prospecting through phone calls, email, LinkedIn, and other channels. - Use artificial intelligence (AI)-driven sales tools and modern prospecting platforms to work efficiently and engage prospects thoughtfully. - Qualify inbound and outbound leads against defined criteria and build a sustainable pipeline. - Schedule qualified meetings and provide focused day-to-day support to Account Executives. - Maintain accurate records of prospect activity and follow-up in the CRM. - Represent the company at industry events and trade shows when relevant. - Collaborate with Sales and Marketing partners while participating in ongoing coaching, training, and enablement. UK-based roles only: The annual base salary for this role is between £35,000 GBP and £49,000 GBP, plus immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Paris Workplace: Hybrid ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organisation efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success. As Voodoo continues to grow, we are transforming the way Finance uses data and technology. Our ambition is to move from fragmented, spreadsheet-heavy workflows to a modern, reliable, and increasingly automated Finance data platform.   ROLE We're looking for a Finance Data Engineer to join our Corporate team. In this role, you'll own the technical transformation of Finance by building the data foundations, pipelines, and internal tools that enable Finance teams to operate more efficiently and make better decisions. Reporting to the CFO, you will work closely with Finance stakeholders and Voodoo's central Data team, combining data engineering, business understanding, and product thinking to turn complex Finance needs into reliable and maintainable solutions. - Define and drive the roadmap for Finance data, automation, and internal tooling - Build and progressively scale Voodoo's Finance data platform, prioritising the use cases that create the greatest business value - Migrate critical data transformations and workflows from spreadsheets and legacy tools to tested, documented, code-based solutions - Create reliable data models and pipelines for Finance reporting, analysis, forecasting, and operational processes - Establish strong standards for data quality, observability, documentation, security, and access management - Partner closely with Accounting, FP&A, Controlling, Treasury, and other Finance stakeholders to translate their needs into scalable technical solutions - Collaborate regularly with Voodoo's Data leadership and engineering teams to align on architecture, tooling, and best practices - Build intuitive dashboards and internal applications that allow Finance teams to explore data and manage workflows independently - Identify AI and automation opportunities, take them from prototype to production, and measure the value they create - Help Finance teams adopt data and AI tools effectively through documentation, training, and day-to-day support   PROFILE - Significant experience in data engineering, analytics engineering, or a closely related role, including ownership of production-grade data solutions - Proven track record of building or substantially improving a modern data platform or analytics stack - Highly proficient in SQL and comfortable building production systems in Python - Strong software-engineering practices applied to data work: testing, version control, code review, documentation, and monitoring - Solid understanding of core corporate Finance and accounting concepts; familiarity with French accounting principles is a strong advantage - Ability to translate ambiguous business needs into clear, pragmatic technical solutions - Comfortable working autonomously, prioritising competing needs, and delivering value incrementally - Strong communication skills with both technical and non-technical stakeholders, in French and English - Curious about the evolving data and AI ecosystem — you test new approaches on real problems and form your own point of view - Rigorous, detail-oriented, and focused on measurable outcomes; pragmatic in technology choices, knowing when to build, adopt open-source, or buy commercial solutions Nice to have: - Experience building tools or data products for Finance teams - Experience deploying AI agents or AI-enabled workflows into production - Familiarity with the mobile gaming, consumer apps, advertising, or digital analytics ecosystem - Experience operating data infrastructure on AWS   OUR STACK - Cloud: AWS - Languages: Python, SQL, Scala - Transformation & orchestration: dbt, Airflow, Spark - Query engines: Athena, StarRocks - Infrastructure: Terraform, Kubernetes - Internal applications: Streamlit - AI-assisted development: Claude Code, MCP-based internal tooling   BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs. We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job. You own the question of who is taking value they did not pay for, and the system that stops them. You make sure: - We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss - Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong - The difference between fraud and unprofitable pricing is a number we can defend, not a vibe - When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review WHAT YOU WILL DO Detection & scoring - Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays. - Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars. - Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers. - Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal. Entity resolution & ring detection - Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures. - Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost. - Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away. Enforcement, policy & the cost of being wrong - Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence. - Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong. - Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back. - Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do. Measurement & adversarial monitoring - Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current. - Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth. - Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week. - Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it. Making it usable - Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned. - Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard. - Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax. WHO WE'RE LOOKING FOR - Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours. - Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless. - Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model. - Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence. - Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system. - Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate. - The judgment to escalate rather than act when the evidence is thin, and to say so in writing. - Clear written and spoken English, B2+. Backgrounds that often do well: - Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto - Trust & safety and platform-integrity teams who owned detection and enforcement policy - Growth or product data scientists who ended up owning promo-abuse because nobody else would - Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to build content-moderation or NSFW classification — that is a different function here - Would ship a ban list without knowing its precision - Optimize AUC on a label set your own enforcement created, and call it validated - Need a labelled fraud dataset to exist before you can start - Treat every negative-margin account as an abuser - Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) THE DEAL - Competitive salary in USD - Equity: participation in the company's stock option program - On-site role in Almaty, Kazakhstan - Relocation support (flight + temporary housing) - Flat structure, high autonomy, fast career growth