Задачи:
— оказывать помощь по внедрению и эксплуатации решений UserGate: межсетевые экраны нового поколения, системы централизованного управления платформами, системы сбора, обработки и анализа журналов;
— искать и анализировать симптомы для выявления причин ситуаций, с которыми сталкиваются заказчики;
— принимать участие в развитии продуктов: выдвигать предложения по оптимизации, внедрению нового функционала, работать над поиском и исправлением багов.
Требования:
— глубокое знание сетевых технологий и протоколов, понимание принципов конфигурирования локальных сетей (TCP/IP, DNS, маршрутизация, DHCP, NAT, proxy, принципы работы firewall, AD);
— опыт системного администрирования Linux;
— чтение и анализ лог файлов;
— понимание протоколов, методов авторизации и аутентификации;
— опыт работы с сертификатами;
— опыт работы с решениями для виртуализации: создание и настройка виртуальных машин;
— умение собрать необходимые данные и воспроизвести ситуацию, возникшую у заказчика, в тестовой среде.
Будет преимуществом:
— опыт работы системным администратором или в службе технической поддержки;
— опыт работы с сетевым оборудованием Cisco, Juniper, Huawei, Cheсk Point, Fortinet, Palo Alto Networks;
— опыт в написании скриптов: Bash, Python;
— грамотная речь, хороший письменный и устный русский язык;
— английский язык на уровне свободного чтения технической документации.
Условия:
— работа в аккредитованной ИТ-компании и трудоустройство по ТК РФ;
— офисный формат работы с динамическим началом и окончанием рабочего дня;
— комфортные офисы с кофе, чаем, вкусными и полезными перекусами, корпоративная библиотека и удобные переговорные комнаты.
Задачи:
— автоматизация рутинных задач с использованием PowerShell;
— сопровождение, развертывание и контроль работы серверов на базе Windows Server;
— сопровождение, развертывание и контроль работы серверов на базе Linux (Debian-like).
Требования:
— подтверждённые знания уровня CCNP/HCIP;
— уверенные знания и опыт эксплуатации в области администрирования ролей и служб Windows Server 2016 и новее, включая Active Directory Domain Services (в том числе GPO), DHCP, DNS, WSUS, CA, NPS, ADFS;
— опыт работы со средствами виртуализации VMware;
— понимание принципов построения и работы корпоративных сетей и сетевых протоколов.
Будет преимуществом:
— владение английским языком, позволяющее читать техническую документацию;
— знания и опыт эксплуатации продуктов System Center, SharePoint, KVM, Exchange;
— знания и опыт эксплуатации в области администрирования Linux;
— опыт работы в крупной организации.
Условия:
— работа в аккредитованной ИТ-компании и трудоустройство по ТК РФ;
— офисный формат работы с динамическим началом и окончанием рабочего дня;
— комфортные офисы с кофе, чаем, вкусными и полезными перекусами, корпоративной библиотекой и удобными переговорными комнатами.
Задачи:
— оказывать помощь по внедрению и сопровождению внедрения решений UserGate: межсетевые экраны нового поколения, системы централизованного управления платформами, системы сбора, обработки и анализа журналов;
— искать и анализировать симптомы для выявления причин ситуаций, с которыми сталкиваются заказчики;
— принимать участие в развитии продуктов: выдвигать предложения по оптимизации, внедрению нового функционала, работать над поиском и исправлением багов.
Требования:
— глубокое знание сетевых технологий и протоколов, понимание принципов конфигурирования локальных сетей (коммутация Ethernet сетей, VLAN, LACP, TCP/IP, статическая/динамическая маршрутизация, VRF, VRRP/HSRP, DNS, DHCP, NAT, PBR, proxy, принципы работы firewall, AD);
— уверенные знания и опыт работы с одним из любых протоколов динамической маршрутизации (OSPF, BGP, RIP, IS-IS, EIGRP);
— опыт настройки и диагностики VPN соединений (site-to-site, remote access);
— опыт системного администрирования Linux (nginx, iptables, top/htop/atop);
— опыт использования анализаторов сетевого трафика: Wireshark, tcpdump;
— чтение и анализ лог-файлов;
— понимание протоколов, методов авторизации и аутентификации;
— опыт работы с сертификатами (PKI);
— опыт работы с решениями для виртуализации: создание и настройка виртуальных машин;
— умение собрать необходимые данные и воспроизвести ситуацию, возникшую у заказчика, в тестовой среде.
Будет преимуществом:
— опыт работы системным администратором или в службе технической поддержки от 1 года;
— опыт работы с сетевым оборудованием Cisco, Juniper, Huawei, Cheсk Point, Fortinet, Palo Alto Networks;
— опыт работы с отказоустойчивыми решениями (балансировка, кластеризация, резервирование);
— опыт в написании скриптов: Bash, Python;
— опыт в работе с виртуальными лабораториями: EVE-NG, Pnetlab, GNS3;
— грамотная речь, хороший письменный и устный русский язык;
— английский язык на уровне свободного чтения технической документации.
Условия:
— работа в аккредитованной ИТ-компании и трудоустройство по ТК РФ;
— гибридный формат работы с динамическим началом и окончанием рабочего дня;
— комфортные офисы с кофе, чаем, вкусными и полезными перекусами, корпоративной библиотекой и удобными переговорными комнатами.
ГибридМосква
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Задачи:
— Работа дежурным инженером инфраструктуры.
Требования (Продвинутый уровень):
— Знание Windows Server, Active Directory, CA, DNS, GPO, Terminal Services.
— Опыт работы с Exchange.
— Опыт работы с VMware, Veeam.
— Опыт работы с Zabbix.
— В дальнейшем стек будет постепенно меняться в сторону импортозамещения.
Требования (Базовый уровень):
— Знание Redos, Alt linux, Astra linux.
— Опыт работы с Ansible.
— Навыки работы с Bash, Python, PowerShell.
— Опыт работы с Docker.
— Опыт работы с Nextcloud.
Условия:
— Фултайм.
— Удалённая работа.
— График 2/2.
— ДМС.
— Ежегодная премия 15%.
Location: Istanbul
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.
In Türkiye we are not only represented as a global brand, but also as a local manufacturer. Our facility covers over 8,000 m² and produces millions of devices, representing a full range of Ajax products.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Location: Istanbul, DESBAS(Tuzla)
Responsibilities
Manage user accounts, access permissions, and roles in 1C and SAP systems.
Communicate closely with internal departments to assess, analyze, and map their specific software, module, and IT infrastructure requirements.
Set up, configure, and maintain hardware and operating systems, with a strong focus on macOS / MacBook environments and corporate software.
Maintain daily communication and collaboration with IT and operations teams in Ukraine to ensure aligned processes.
Provide L1/L2 technical support for office networking infrastructure, including Wi-Fi, LAN, router configurations, and internet connectivity troubleshooting.
Document IT processes, workflows, and service requests using Jira and Confluence.
Responsible for the maintenance, repair, and operational performance of all IT equipment (both Mac and PC), office network/server infrastructure, and IT software.
Oversee all IT hardware stock, track inventory levels, and manage equipment preparation and setup for employees.
Allocate effort flexibly between local operational tasks in Türkiye (~50%) and global IT tasks/projects (~50%).
Qualifications
2–3 years of experience in IT support, system administration, or helpdesk roles.
Hands-on experience with user administration in 1C ERP System (nice to have) and SAP (must) environments.
Strong proficiency in macOS hardware and software configurations.
Good knowledge of basic networking concepts (Wi-Fi, TCP/IP, DNS, LAN/WLAN troubleshooting).
Experience with Jira and Confluence for task tracking and documentation.
Fluency in English (written and spoken) for daily communication with teams in Ukraine and global stakeholders.
Excellent cross-departmental communication, analytical thinking, and problem-solving skills.
Ajax Systems is a big team of professionals and open-minded people who share ambitious goals.
Join in!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Role:
You will work closely with Cloudflare's Infrastructure team as well as with external vendors and partners to support the rapid growth and maintenance of our data center infrastructure. You will be responsible for coordinating the distribution and delivery of data center hardware to and from our data centers within the region. You will participate in the development and implementation of consistent processes and performance measurements, utilizing business intelligence and AI tools.
You will support the team globally on infrastructure projects such as data center expansions, hardware renewals, reverse logistics and spare parts fulfillment.
This is a role that requires understanding of warehousing, transportation, and requires experience with data analysis and AI tools. You will support our partners within a complex and fast moving global supply chain.
This is a highly collaborative position that will require coordinating with:
Warehousing providers, freight forwarders, importer of record partners, customs brokers and data center partners to plan and execute on the delivery of data center hardware.
External vendors including hardware manufacturers, rack integrators and contract vendors, across time zones, in support of our 200+ and growing data center locations.
Internal teams such as Data Center Engineering, Capacity Planning, Trade Compliance, Hardware Sourcing, and Procurement.
Examples of desirable skills, knowledge and experience:
Post-secondary degree in a technical or business management field.
A minimum of 3 years of experience working with global supply chains and logistics is necessary.
Ability to be proactive with ability to learn fast and execute on multiple tasks simultaneously.
Ability to recognize areas for improvements in operational processes in a rapidly changing environment.
Python, LLM usage and AI tooling experience.
Possess strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
Desirable, but not required:
Experience supporting data centers or other Networking/IT hardware and infrastructure.
Multi-lingual, preferably in Spanish.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, United States; Toronto, Canada
Workplace: hybrid
Technical Operations Manager
We are seeking a hands-on Technical Operations Manager to own and mature core TechOps capabilities across security, endpoint management, identity, networking, operational resilience and service management. Security is an equal and integral part of the role, alongside reliable day-to-day technology operations and continuous improvement. The successful candidate will combine strong technical troubleshooting and security operations experience with operational leadership. You will hold global ownership for assigned TechOps capabilities while acting as the primary TechOps presence within your region. You will be expected to identify risks and operational weaknesses, design practical solutions, drive remediation to completion and maintain clear, audit-ready evidence of control effectiveness.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Security Operations & Incident Management
•
Operate as a hands-on security-focused TechOps leader across endpoint, identity, email, collaboration and access layers.
•
Use Microsoft Defender and related security tooling to investigate alerts, suspicious activity, endpoint vulnerabilitie and configuration weaknesses.
•
Perform technical investigation, containment and remediation for incidents within TechOps scope, partnering with Security/SOC, SRE and Engineering where deeper investigation or escalation is required.
•
Drive root-cause analysis, corrective actions and post-incident improvements to reduce recurrence.
•
Support least-privilege, privileged access and Zero Trust security principles across the technology estate. Endpoint, MDM & Vulnerability Management
•
Own the security, compliance and operational health of Windows and macOS endpoints globally.
•
Own MDM and endpoint management capabilities, including device enrolment, compliance policies, security baselines, encryption, application deployment and configuration management.
•
Drive endpoint vulnerability and patch management from identification and risk prioritisation through remediation and compliance reporting.
•
Monitor vulnerable or non-compliant devices, investigate exceptions and ensure remediation within agreed timelines.
•
Maintain secure endpoint standards aligned with recognised security benchmarks and organisational requirements.
Identity & Access Management
•
Administer and improve Microsoft Entra ID, including Conditional Access, MFA, SSO, SCIM, enterprise applications, groups and identity protection.
•
Own and continuously improve Joiner, Mover and Leaver (JML) processes, ensuring reliable provisioning and timely deprovisioning of access.
•
Drive automation and group-based access models to reduce manual administration and strengthen access governance.
•
Support privileged access management and identity governance controls. Networking & Secure Access - Core Requirement
•
Demonstrate strong practical networking knowledge, including TCP/IP, DNS, DHCP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
•
Own or support secure access technologies such as Zscaler, including Client Connector, traffic forwarding, URL filtering, SSL inspection, PAC files, internet access and private application access.
•
Troubleshoot complex connectivity issues and determine whether the root cause sits with the endpoint, identity, DNS, network, proxy, firewall, certificate or application layer.
•
Work with network, security and infrastructure partners to design and implement resilient, secure office and remote connectivity.
•
Support office network operations, ISP/vendor escalations and connectivity resilience within the assigned region.
Compliance, Vanta & Control Management
•
Own the operational effectiveness of TechOps security and compliance controls and use Vanta to monitor control health, identify gaps, coordinate remediation and maintain evidence.
•
Support audit and regulatory readiness across ISO 27001, SOC 2, PCI DSS, GDPR and other applicable frameworks.
•
Understand the purpose and risk addressed by TechOps controls rather than treating compliance as an evidence-only exercise.
•
Partner with Security, Risk, Legal and Compliance teams on risk assessments, audit requests, control testing and remediation activities.
•
Maintain accurate, timely and audit-ready technical documentation and evidence.
IT Service Management, Jira & Operational Excellence
•
Use Jira/Jira Service Management to manage operational work, priorities, ownership, SLAs, backlog, incidents, service requests, problems, changes and access requests.
•
Act as an escalation point for complex operational and security issues and coordinate structured resolution across teams.
•
Establish and maintain measurable operational standards, dashboards and service performance reporting.
•
Ensure problems are taken through to resolution with clear ownership and follow-through, not simply transferred between teams.
Process Improvement & Automation
•
Continuously review TechOps processes and identify opportunities to simplify, standardise, automate or introduce self-service.
•
Develop and maintain automation using PowerShell, APIs and workflow platforms to reduce manual effort and improve reliability, security and auditability.
•
Create scalable global standards while recognising legitimate regional requirements.
•
Document repeatable processes through runbooks, SOPs, knowledge articles and technical documentation.
Asset, Software & Technology Lifecycle
•
Maintain accurate hardware, software, access and ownership inventories, with clear linkage between users, identities, devices, applications and privileges.
•
Oversee device lifecycle activities including deployment, stock/spares, recovery, secure disposal and regional logistics.
•
Support software licensing, application lifecycle management and identification of unused or unnecessary licences.
•
Evaluate and onboard new IT/security tooling with appropriate technical, security and operational due diligence.
Regional Office Technology & Vendor Management
•
Act as the primary TechOps contact for the assigned office/region and ensure reliable, secure and professional end-user technology services.
•
Own or coordinate office technology including connectivity, Wi-Fi, meeting rooms, printing, end-user equipment and local technology vendors.
•
Manage vendor escalations and service performance and challenge proposed technical solutions where appropriate.
•
Provide initial operational triage for business-critical platform or production incidents and coordinate escalation to SRE or Engineering.
Leadership, Ownership & Collaboration
•
Operate with a high degree of autonomy: identify issues, assess risk, propose solutions, drive delivery, communicate progress and close the loop.
•
Mentor and guide TechOps specialists, delegate effectively and promote consistent standards across regions.
•
Partner effectively with Security, SRE, Engineering, HR, Legal, Compliance and business stakeholders.
•
Communicate operational health, risks, incidents, dependencies and improvement priorities clearly to TechOps leadership and relevant stakeholders.
•
Take global ownership of assigned TechOps capabilities while supporting regional execution and cross-region consistency.
Experience & Qualifications
Experience
•
7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles.
•
Demonstrated experience operating and improving technology/security controls in a distributed, multi-region environment.
•
Experience working in a regulated or security-conscious organisation is strongly preferred.
•
Experience owning technical services or capabilities through their full operational lifecycle.
Technical Expertise - Must Have
•
Strong hands-on Windows and macOS endpoint management and security experience.
•
Strong MDM/endpoint management experience with platforms such as Intune, Iru/Kandji, Jamf, ManageEngine Endpoint Central or equivalent.
•
Strong Microsoft security and identity experience, particularly Microsoft Defender and Entra ID.
•
Strong practical networking and troubleshooting knowledge across DNS, DHCP, TCP/IP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
•
Experience with Zscaler or comparable secure access/SSE platforms.
•
Experience with vulnerability management, patching, security baselines and remediation tracking.
•
Working knowledge of ISO 27001, SOC 2 and/or PCI DSS controls and audit requirements.
•
Strong scripting and automation skills, particularly PowerShell, with the ability to work with APIs and workflow automation.
•
Experience with Jira/Jira Service Management or comparable ITSM platforms and structured operational processes.
Nice to Have
•
Microsoft Purview experience covering DLP, information protection and data classification.
•
Exposure to PAM and identity governance tooling.
•
Cloud security/operations exposure across Azure, AWS and/or GCP.
•
Experience with Vanta or similar compliance automation platforms.
•
Experience with office network design, ISP management and resilient connectivity.
Attributes
•
Security-first and operationally minded, with equal focus on protection, reliability and user experience.
•
Hands-on and technically credible; comfortable troubleshooting complex issues rather than relying solely on vendors or specialists.
•
Ownership-driven, with strong follow-through from problem identification to measurable resolution.
•
Calm and methodical during incidents and high-pressure situations.
•
Comfortable challenging existing processes and proposing practical improvements.
•
Strong communicator across technical and non-technical teams, time zones and cultures.
•
Highly organised, documentation-driven and comfortable working with measurable objectives and controls.
Technology Environment
Microsoft 365, Azure Entra ID, Microsoft Defender, Microsoft Purview, MDM/endpoint management platforms, Windows and macOS, Zscaler, Vanta, Jira/Confluence, AWS and GCP, and third-party security and collaboration platforms supporting a globally distributed workforce.
Please note, candidates will need to have the right to work in the
jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may
be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Hiring Locations:
Austin, US, San Francisco, CA, Seattle, WA, Washington DC, US
About the Department
The Infrastructure Engineering team builds and scales Cloudflare’s global network, ensuring high availability, security, and performance across hundreds of cities worldwide. Within Infrastructure Operations, the Hardware Integration group acts as the bridge between engineering designs and physical deployment, overseeing key third-party manufacturing partnerships, hardware quality, and supply chain logistics to keep our expanding footprint running seamlessly.
Role Summary
As a
Rack Integration Operations Engineer
, you will serve as a technical quality gatekeeper and operational partner across Cloudflare's hardware build programs. Working collaboratively within the Infrastructure Engineering and Strategy teams, you will bridge the gap between engineering specifications and external contract manufacturing partners.
In this role, you will ensure Bill of Materials (BOM) accuracy, optimize materials planning, track partner performance, and actively modernise internal operations by building light, AI-enabled automations to streamline repetitive workflows.
Key Responsibilities
Engineering & Quality Review
Ensure BOM Accuracy:
Review and validate complex BOMs prior to release to integration partners, proactively identifying part substitutions, spec mismatches, and potential build blockers.
Bridge Engineering & Production:
Partner closely with hardware design engineers to resolve design change requests (DCRs) and BOM discrepancies throughout the build lifecycle.
Maintain Technical Quality Standards:
Leverage functional expertise across rack-level power, networking, server, and firmware architectures to evaluate build compliance against Cloudflare specifications.
Materials & Logistics Operations
Support Materials Planning:
Contribute to demand forecasting and materials planning for rack build programs, aligning partner capacity with component lead times.
Coordinate Supply Chain Logistics:
Oversee inbound and outbound logistics for components and finished racks between partners and Cloudflare sites through to final shipment.
Partner & Program Management
Drive Partner Execution:
Serve as an operational point of contact for external hardware integration partners regarding build progress, scheduling, and issue resolution.
Track SLAs & Quality Metrics:
Contribute to vendor scorecards and KPI tracking across build quality, on-time delivery, and cost efficiency; lead root-cause analyses for recurring defects.
Maintain Program Visibility:
Track hardware build cycles in Jira, leading documentation, status check-ins, and project closeouts alongside cross-functional teammates.
AI Innovation & Process Automation
Automate Operational Workflows:
Identify manual, repetitive tasks across BOM reviews, reporting, and partner tracking, using AI tools and LLM prompt engineering to streamline processes.
Analyze Performance Data:
Evaluate spend, build timelines, and quality trends using AI-assisted analysis tools to surface actionable operational insights.
Build Shared Tooling:
Develop, document, and maintain sustainable, lightweight automation scripts and workflows for adoption across the broader team.
Qualifications
Requirements
Vendor & Manufacturing Experience:
Professional background managing hardware vendor or contract manufacturing (EMS/ODM) relationships, including BOM validation, quality tracking, and schedule management.
Hardware & BOM Proficiency:
Practical ability to evaluate rack-level technical specifications (power distribution, networking, server hardware, firmware) to ensure manufacturing compliance.
Program Management Discipline:
Hands-on experience managing operational workflows in Jira, with a track record of tracking and reporting on team KPIs and SLAs.
Applied AI & Automation Skills:
Practical experience using AI tools or LLMs to automate concrete workflows, optimize reporting, or perform data analysis.
Cross-Functional Collaboration:
Strong written and verbal communication skills, with a track record of working effectively across engineering, procurement, supply chain, and external partner teams.
Desirable / Bonus Qualifications
Background in data center infrastructure hardware (servers, network switches, rPDUs, enterprise cabling).
Experience writing lightweight scripts (Python, Google Apps Script, or similar) paired with AI developer tools.
Familiarity with global hardware supply chain and logistics operations.
Experience with Oracle ERP Cloud (e.g., SCM, Procurement, Inventory Management) or comparable ERP platforms such as SAP or NetSuite, particularly for BOM management, purchase orders, and materials tracking.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $110,000 - $151,000
For New York, Washington DC, Seattle based hires: Estimated annual salary of $104,000 - $143,000
For Austin Texas based hires: Estimated annual salary of $116,000 - $128,000
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Cloudflare is building a new public Certificate Authority for the Internet. We are looking for a senior technical architect to help define the systems, protocols, and security architecture behind it.
This role spans applied cryptography, Web PKI, distributed systems, security engineering, compliance, and Internet standards. It will help Cloudflare build a CA that operates safely at Internet scale while establishing a credible path from today's X.509 ecosystem toward post-quantum authentication using Merkle Tree Certificates (MTCs).
Mission
Define and guide the end-to-end architecture of Cloudflare's public Certificate Authority: a high-assurance, highly available system capable of issuing conventional publicly trusted certificates at Cloudflare scale while supporting Merkle Tree Certificates (MTCs) and the evolution toward a post-quantum Web PKI.
You will help determine not only how the CA is implemented, but also its trust boundaries, key hierarchy, issuance architecture, auditability, failure modes, incident response mechanisms, and long-term cryptographic evolution.
Key Responsibilities
Define and maintain the end-to-end technical architecture of Cloudflare's public CA across certificate issuance, key management, transparency, revocation, renewal, and relying-party integration.
Design root and intermediate CA trust hierarchies, signing systems, HSM integration, key ceremonies, key rotation, backup, recovery, migration, and key-compromise response.
Architect secure, resilient, and highly available issuance services capable of operating at Internet scale and across multiple geographic and failure domains.
Design certificate lifecycle systems around ACME, domain and IP validation, CAA, Certificate Transparency, pre-issuance linting, revocation, renewal, and large-scale certificate replacement.
Integrate Cloudflare’s MTC infrastructure, including CA logs, landmarks,, cosigning or mirroring, and interactions with relying parties.
Develop practical architectures for coexistence and migration between classical X.509 certificates and post-quantum authentication mechanisms.
Define trust boundaries, security properties, and threat models covering key compromise, unauthorized issuance, software supply-chain compromise, operator error, malicious insiders, infrastructure failure, split views, and cryptographic migration.
Design systems that make CA behavior observable and independently verifiable through transparency mechanisms, reproducible builds, cryptographic attestations, public operational telemetry, tamper-evident evidence, and audit controls.
Design failure containment and recovery mechanisms that support safe certificate replacement, revocation, key rotation, and incident response without creating avoidable Internet availability failures.
Translate CA/Browser Forum requirements, browser and operating-system root-program policies, audit criteria, and certification requirements into concrete technical and operational controls.
Review protocols, architecture, and implementations with an adversarial mindset, identifying assumptions and failure modes that do not hold at Internet scale.
Work closely with Cloudflare's cryptography, TLS, security, networking, infrastructure, compliance, product, and operations teams.
Provide architectural direction, design review, and technical mentorship to engineers implementing and operating the CA platform.
Represent Cloudflare in relevant standards and industry work, collaborating with browser vendors, root programs, researchers, auditors, CA operators, and the wider Web PKI community.
What You'll Bring
Substantial experience designing or operating security-critical systems, with deep expertise in at least one of: public Certificate Authorities, Web PKI, applied cryptography, TLS and Internet security protocols, Certificate Transparency, hardware-backed key management, or large-scale distributed security systems.
Strong knowledge of certificate trust chains, issuance and validation, revocation, key lifecycle management, and the security and availability implications of CA design decisions.
Experience defining system trust boundaries, threat models, security invariants, and failure-handling strategies.
Ability to reason about systems in which a subtle architectural or operational mistake can affect a significant fraction of the Internet.
Experience leading architecture across multiple engineering teams without relying solely on organizational authority.
Strong written and verbal communication, including the ability to explain cryptographic and architectural tradeoffs to engineers, auditors, standards participants, and senior stakeholders.
Comfort operating with substantial autonomy in an evolving technical and policy environment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London, United Kingdom
About the Role
We are seeking a highly accomplished and strategic Sr. Named Account Executive
to join our Israel's
Digital Natives
Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
8+ years of advanced experience selling complex technology solutions to Digital Native customers (e.g. New Tech) in a B2B enterprise model in Israel
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Language Skills: English & Hebrew
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Компания предоставляет инфраструктуру как сервис для дочек РТ.
Строим круглосуточную дежурную команду инженеров 2 линии.
График 2/2.
Задачи:
— Оперативное реагирование на обращение, соблюдение sla.
— Написание и поддержание в актуальном состоянии регламентов, инструкций и тд.
— Развитие системы мониторинга.
— Выполнение регламентных работ в смены с низкой нагрузкой (ночные смены).
— Настройка и проверка работоспособности систем РК.
— Сложные задачи передавать следующей экспертной команде, сопровождая логами и прочей диагностической информацией.
Ожидаемые компетенции:
Продвинутый уровень:
— Windows Server, AD, CA, DNS, GPO, TS
— Exchange
— VMware, Veeam
— Zabbix
В дальнейшем стек будет постепенно меняться в сторону импортозамещения
Базовый уровень:
— Redos, Alt linux, Astra linux
— Ansible
— Bash, Python, PS
— Docker
— Nextcloud
Условия:
— Формат работы 2/2, удалённо
— Занятость полная
— Зарплата 150 000-180 000 ₽ gross
— Ежегодная премия 15%
— Оформление по ТК, ДМС
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location
Dubai, UAE
About the Role
We are seeking a highly accomplished and strategic Senior Territory Account Executive to join our team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As a Senior Commercial Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject-matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
Regional Focus: North and French-speaking African countries
Responsibilities
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level and minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Desirable Skills, Knowledge, and Experience
Language Skills: Fluency in French, Arabic and English.
8+ years of advanced experience selling complex related technology solutions to enterprises across Emerging Markets (North and French-speaking African countries)
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customers within the Commercial sectors.
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Задачи:
— составлять тест-планы и тест-кейсы в условиях постоянно растущей функциональности;
— заниматься тестированием продуктов и документации Dr.Web;
— регистрировать и классифицировать найденные дефекты, а также контролировать их исправление;
— разворачивать и настраивать стенды для тестирования.
Требования:
— хорошо понимаете внутреннее устройство Windows и способны диагностировать проблемы на уровне процессов, служб, драйверов, файловой системы, реестра и механизмов безопасности;
— понимаете принципы работы сетей (HTTPS, TCP, UDP), умеете применять системы виртуализации (VirtualBox, HyperV, VMware), понимаете их плюсы и минусы;
— имеете опыт тестирования desktop приложений;
— умеете анализировать причины возникновения дефектов и локализовывать источник проблемы;
— знаете основные подходы и техники тестирования, умеете составлять тестовую документацию и оформлять дефекты.
Будет плюсом:
— опыт работы с инструментами диагностики и анализа системы (Sysinternals, Wireshark и другие);
— опыт системного администрирования MS Windows Server (AD, GPO, DNS и другие);
— понимание основ маршрутизации и коммутации;
— базовые знания Python и/или PowerShell, умение писать простые скрипты;
— базовые знания в области информационной безопасности.
Условия:
— официальное трудоустройство в аккредитованной компании;
— работу в офисе, гибкое начало рабочего дня;
— современный офис на Петроградской стороне;
— конкурентоспособную заработную плату (обсуждается индивидуально, зависит от вашего опыта и квалификации);
— ДМС, включая стоматологию;
— горячие обеды, фрукты, напитки;
— зону отдыха, тренажеры, полезные для работы книги.
Задачи:
— Развертывание и поддержка корпоративных сервисов и их компонентов в офисе и Дата-Центрах;
— Резервное копирование с периодической верификацией;
— Мониторинг сервисов и своевременное реагирование на инциденты;
— Ведение технической документации;
Требования:
— Ответственно подходить к работе, работать в команде, не конфликтность;
— Разбираться с новыми и нестандартными задачами;
— Желание совершенствовать свои навыки, развиваться;
Сервисы, с которыми предстоит работать и поддерживать:
— Системы резервного копирования и мониторинга (Bacula, Zabbix, Prometheus);
— Серверы БД (MySQL, Postgres, OpenLDAP);
— Почтовые системы (Postfix, Exim, Communigate);
— Веб серверы (Apache, Nginx);
— ОС на базе Linux (Oracle, Ubuntu, Debian, FreeBSD);
— Сетевая инфраструктура (DNS, DHCP);
Приветствуется знакомство с:
— Автоматизацией развертывания и настройки сервисов с помощью Ansible;
— Cетевым оборудованием (Cisco, Juniper) L2-L3 layer (vlan, routing);
— Системами заявок службы поддержки;
Условия:
— Оформление с первого рабочего дня с соблюдением ТК РФ (ЗП полностью белая);
— Стабильную выплату заработной платы два раза в месяц без задержек;
— Годовая премия - 13-ая ЗП (прогрессирующая, растет ежегодно);
— Возможность обучения на внешних курсах за счет компании;
— Работа в просторном офисе, 7 минут от м.Белорусская;
— График работы 5/2, с 9.30 до 18.00;
— Предоставление лицензий Dr.Web;
— Социальный пакет: компенсация стоимости обедов, ДМС, компенсация стоматологических затрат;
— Оборудованная кухня внутри офиса;
— Кофе, чай, спортзал, комната отдыха и прочие радости;
— Мы поддерживаем развитие сотрудников – средний стаж работы коллег от 7 лет и более.
Location: Remote, Global
ABOUT THE ROLE
As a Cloud Platform Engineer at Supabase, you’ll join Cloud Engineering, part of Engineering Operations, and shape the foundations that let engineering teams build, ship, and operate infrastructure safely and independently across AWS and GCP.
This is a role spanning cloud governance, platform engineering, and hands-on operations. You’ll work across AWS and GCP account structure, identity and access management, Infrastructure as Code (IaC), reusable platform primitives, security boundaries, and self-service workflows for engineers.
You’ll be joining at a point where many of these foundations are being actively defined or reworked. We’re looking for someone who can take ambiguous, messy, business-critical infrastructure problems and turn them into pragmatic systems, tools, standards, and written guidance that scale with the company and empower teams to go faster.
WHAT YOU’LL BE RESPONSIBLE FOR
- Designing and implementing cloud governance across AWS and GCP, including identity, account organization, access controls, and guardrails.
- Building reusable infrastructure and building blocks using Infrastructure as Code (IaC), enabling teams to provision and manage infrastructure safely and consistently.
- Creating self-service capabilities that reduce organizational friction and let engineers move more quickly within sensible boundaries.
- Owning resource governance and visibility: management tagging, a trustworthy inventory of what exists and who owns it, and consistent cross-account billing data.
- Developing reusable security primitives, including secrets storage, KMS, certificate management, token vending, direct service-to-service authentication, mTLS, and related platform services.
- Owning cloud-level network and operational primitives: IP address management, DNS, and health signals such as service-limit and quota alerting.
- Combining software engineering with hands-on operations and total ownership: building, deploying, monitoring, troubleshooting, and improving what you own.
- Establishing and sharing cloud engineering best practices through documentation, internal tooling, examples, and enablement.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of experience in cloud governance, platform engineering, and/or operations, have operated production systems at scale, and carried on-call for them.
- Have previously undertaken a significant migration, e.g. rearchitected an AWS account topology, introduced IaC for existing infrastructure, centralized identity/SSO, or brought a second cloud under governance.
- Enjoy building internal platform and self-service experiences for other engineers.
- Are genuinely deep in at least one—ideally two—of the three strength areas below (and tell us which is your center of gravity):
- Tooling & ecosystem: You’re intimately familiar with the breadth of AWS services in general, and IAM/SSO in particular. You know their Well-Architected Framework, and when to reach outside. You have working knowledge of GCP. You use IaC routinely and have run it in production, whichever tool. You’ve probably collaborated with auditors on meeting compliance requirements.
- Software engineering: You write real production code (Go, Rust, or a comparable systems language), and can build reliable, maintainable services. You thrive across all stages of the SDLC, set technical direction, know how to de-risk projects, and produce written artifacts such as RFCs.
- Operations: You’ve run production infrastructure yourself: carried the pager, written the alerts and runbooks, used SLOs or similar to decide what to fix first, and made shared systems less risky over time. You like owning systems, simplifying complex infrastructure problems, and turning best practices into reusable building blocks.
- Are comfortable treating infrastructure as software and have relevant experience with IaC and automation.
- Communicate clearly, work with a wide range of stakeholders, and thrive in async, globally distributed teams.
- Are comfortable navigating ambiguity and iterating toward better systems over time.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Australia, Sydney
We are seeking a highly motivated and experienced Senior Global Practice Leader for our product portfolio: Developer Platform, Professional services to join our growing team. You will take the lead to build a global practice of practitioners that can realise business outcomes for customers primarily through the capabilities within the Cloudflare developer platform.
Responsibilities:
Act as a product manager of professional services specifically for our Developer Platform;
Prioritizes and executes on building offerings based on alignment with strategic vision.
Review information gathered by PS Leaders and other Practice Leaders to understand offering value propositions.
Execute on building PS offerings based on direction from Leadership.
Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators.
Leads effort to create and maintain selling and delivery enablement.
Creates fixed outcome service offerings that are in-line with quick wins.
Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, Digital Natives, Verticals
Demonstrates good communication skills across the PS organization (Delivery Leaders, Services Sales, Consulting Delivery) and Customer Engineering Teams as well as GTM leaders for the Developer Platform product portfolio
Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings.
Drive the team's comprehensive understanding of Cloudflare's Developer platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice.
Travel:
Limited travel is expected with the only solid requirement being attendance in person at the 6 monthly PS leadership meetings held in Lisbon and / or Austin. Some customer travel within Australia is also anticipated.
Qualifications:
Bachelor's degree in Business, Information Technology, or a related field.
Minimum of 8 years of experience in professional services, practice architecture or leadership roles, or a developer oriented customer-facing role
Strong understanding of the professional services landscape, including both internal and partner-provided services.
Strong understanding of development platforms and frameworks and how they can benefit customers. In particular being able to translate business challenges into a developer platform based solution or partial solution.
Ability to quickly prototype potential solutions for customers and then provide guidance on the migration from prototype to robust business critical application/solutions should occur.
Demonstrable desire to educate fellow professional services staff how to leverage developer platform capabilities within their practice, respectively being Zero Trust Networking and Application services
Excellent prior work experience as a Product Manager, Practice Manager or Architect
Knowledge and familiarity with the Software Development Life Cycle
Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans
Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical)
Proven ability to effectively interact with and influence senior executives and team members
Communication, negotiation, and interpersonal skills.
Experienced in giving and receiving constructive feedback
Ability to thrive in a fast-paced, unpredictable environment
Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies
Experience with Jira and Salesforce (or similar CRM tool) is a plus.
Fluency in English (written and oral) is a must. Fluency in one or more additional regional languages is a plus.
Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries.
Hands-on experience with CI/CD pipelines and associated development tools
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Mumbai, India
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role & Responsibilities
The role will be responsible for taking technical ownership of key workstreams on EnerMech's Azure Databricks data platform, operating across the full platform stack: data modelling and pipeline development in Databricks, the underlying Azure infrastructure, and the CI/CD, DevOps and DataOps practices that keep the platform reliable, secure and scalable.
Working for our Enterprise Business Systems (EBS) function in the Mumbai Shared Service Centre, the role holder operates with a high degree of autonomy, makes and documents architectural decisions, resolves complex platform issues, and is a technical point of contact for the global EBS Team, and business stakeholders.
Key reponsibilities will include:
Design, build, quality and reliable operation of assigned workstreams on the Azure Databricks data platform, from scoping through to production deployment.
Integrity of the medallion data model (bronze/silver/gold) for assigned data domains, ensuring data is modelled, validated, documented and certified for downstream reporting and analytics.
Build and optimise Delta tables and materialized views, with attention to performance at scale.
Design and implement data quality frameworks (preferably DQX or equivalent), including quarantine/error handling and validation against data contracts.
Define job-specific compute configurations appropriate to each workload, balancing performance and cost.
Contribute to and troubleshoot Terraform-managed infrastructure (networking, storage, Key Vaults, Managed DevOps Pools, Dev Centers).
Own and maintain Azure DevOps build and release pipelines, variable groups/libraries, and repository security, permissions and branch policies.
Support environment-level Azure configuration, including subscription-level access, RBAC for user and pipeline (service principal) identities, and Terraform state backend management across multiple storage accounts and environments.
Operate autonomously across a workstream, from scoping through to production deployment.
Use AI-assisted tooling to support day-to-day development, validating outputs against authoritative sources (architecture decisions, technical leads, documentation) before acting on them.
Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific.
The Requirements
Essential
Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience.
Typically 6+ years in data engineering, including 3+ years hands-on with Azure Databricks in production.
Demonstrated ownership of medallion architecture design and data modelling.
Implemented data quality frameworks and data contracts in production.
Implemented PII protection (masking, tokenisation or access tiering) across environments.
Platform engineering experience: diagnosing infrastructure issues, not just consuming platform services.
Track record of autonomous delivery, including direct stakeholder engagement.
Databricks Certified Data Engineer Associate (minimum).
Desirable
Databricks Certified Data Engineer Professional.
Microsoft AZ-400: Designing and Implementing Microsoft DevOps Solutions.
Multi-environment Azure networking (VNet peering, DNS zone design, NAT Gateway).
Migrating or standing up CI/CD pipelines, incl. introducing pipeline templates/standards.
Governance and identity patterns (e.g. Entra ID, RBAC scoping).
Applying regulatory frameworks (e.g. GDPR) to data platform design.
Shared service centre or global delivery model experience, ideally in energy or industrial services.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
External vendors including hardware manufacturers, rack integrators and contract vendors, across time zones, in support of our 200+ and growing data center locations
ГибридNew York, United States; Toronto, Canada; Strong communicator across technical and non-technical teams, time zones and cultures
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УдалённоМожно работать из любой страны
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seniorMumbai, India; Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific
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