Вакансии

Location: Brazil; Argentina; Colombia; Chile; Peru; Uruguay About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems. SENIORITY: Senior / Architect-Level Engineer LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide START DATE: Immediate availability preferred Key Responsibilities Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability. Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows. Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness. Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments. Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability. Debug complex backend issues and identify weaknesses in implementation, architecture, or system design. Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks. Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation. Maintain consistent output quality while meeting weekly submission requirements and project deadlines. Requirements Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development. Strong understanding of backend service design, APIs, data persistence, and production software architecture. Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust. Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems. Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes. Experience with Rust workspaces, dependency management, test environments, and backend development tooling. Strong debugging, analytical reasoning, and technical problem-solving skills. Clear written communication and the ability to explain architectural decisions and technical findings. Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements. Ability to begin work within 24–48 hours after completing onboarding.

Location: United States; Canada; Mexico; Costa Rica; Panama; Guatemala About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems. SENIORITY: Senior / Architect-Level Engineer LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide START DATE: Immediate availability preferred Key Responsibilities Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability. Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows. Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness. Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments. Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability. Debug complex backend issues and identify weaknesses in implementation, architecture, or system design. Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks. Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation. Maintain consistent output quality while meeting weekly submission requirements and project deadlines. Requirements Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development. Strong understanding of backend service design, APIs, data persistence, and production software architecture. Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust. Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems. Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes. Experience with Rust workspaces, dependency management, test environments, and backend development tooling. Strong debugging, analytical reasoning, and technical problem-solving skills. Clear written communication and the ability to explain architectural decisions and technical findings. Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements. Ability to begin work within 24–48 hours after completing onboarding.

Location: India; Australia; Japan; Singapore; Philippines; New Zealand About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems. SENIORITY: Senior / Architect-Level Engineer LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide START DATE: Immediate availability preferred Key Responsibilities Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability. Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows. Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness. Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments. Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability. Debug complex backend issues and identify weaknesses in implementation, architecture, or system design. Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks. Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation. Maintain consistent output quality while meeting weekly submission requirements and project deadlines. Requirements Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development. Strong understanding of backend service design, APIs, data persistence, and production software architecture. Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust. Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems. Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes. Experience with Rust workspaces, dependency management, test environments, and backend development tooling. Strong debugging, analytical reasoning, and technical problem-solving skills. Clear written communication and the ability to explain architectural decisions and technical findings. Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements. Ability to begin work within 24–48 hours after completing onboarding.

Location: France; Spain; Italy We are looking for an experienced Senior Data Architect to assess an existing data landscape and define a scalable target-state architecture that can support future business growth. The role combines architecture assessment, data platform design, governance, data quality, integrations, and implementation support across cloud, on-premises, and hybrid environments. Language requirement French - C1 or higher What you'll be working on Assess the current data architecture and identify key risks, limitations, and improvement areas Define a scalable target-state data architecture Design an architecture that can support ongoing expansion through new subsidiaries Address architectural dependencies and eliminate existing single points of failure Define and improve data quality standards and data modeling practices Evaluate cloud, on-premises, and hybrid architecture options Design data warehouse and broader data platform solutions Support data governance initiatives from an architectural perspective Define and support REST API-based integrations Work with Microsoft SQL Server-based data environments Conduct the initial architecture assessment during the first project phase Support implementation and testing activities during the delivery phase Collaborate with technical and business stakeholders throughout the architecture and implementation lifecycle Requirements What we're looking for Senior-level experience in Data Architecture Fluent French at C1 level or above Strong understanding of Data Governance principles Hands-on experience with Microsoft SQL Server Proven experience designing and integrating REST APIs Strong background in Data Warehousing and Data Platform Design Experience assessing and designing cloud, on-premises, and hybrid architectures Deep knowledge of Data Quality management and Data Modeling Ability to evaluate existing data environments and define scalable target-state architectures Experience supporting implementation and testing of architectural solutions Strong analytical skills and ability to translate business growth requirements into sustainable technical architecture

Location: Amsterdam, Netherlands We are looking for a Senior Game Designer who combines systems design and economy design expertise with LiveOps and product strategy. You will shape the core progression and monetization systems of our free‑to‑play titles while owning an events and content roadmap that boosts retention and revenue. You’ll blend creative design with data‑driven decision‑making, transforming KPIs and player insights into clear, high‑impact updates. You’ll be a key force in an agile, multidisciplinary and creatively charged development team. About CoolGames At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly. CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries and headquartered in The Netherlands. With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams. If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team,CoolGames is the right place for you. About the role As a Senior Game Designer, you will be responsible for the entire systems and LiveOps lifecycle. This includes designing new casual free-to-play games for desktop, tablets, and mobile, from initial concept through all stages of the product lifecycle. You will design and balance core loops, progression, rewards and game economy, then extend them through LiveOps: in‑game events, content drops, experiments and monetization changes that address KPI opportunities, lift retention and grow both IAP and ad revenue. Armed with analytical tools, you will translate insights into actions, weigh impact versus effort, and continuously iterate to keep our games fresh and competitive. Working side‑by‑side with developers, artists, QA and marketing in an agile environment, you will articulate strategy and results to stakeholders at every level, ensuring smooth execution. At the same time you will coach and inspire other game designers, fostering a culture of creativity, data‑driven decision‑making and constant improvement across the team. Your responsibilities will include: Define and maintain the systems design for core loops, progression, rewards and economy (sources/sinks, pacing, difficulty), ensuring they align with player needs and business goals Build and evolve a LiveOps strategy and content roadmap (events, seasonal mechanics, IAP offers and ad-driven promos) that drives engagement and revenue Design and implement in-game experiments (A/B tests, event variations) and use the results to inform design decisions; iterate so each update measurably improves retention and monetization Specify clear, developer-ready design documents and balancing sheets; be the single source of truth for feature scope, rationale and success metrics Stay on top of casual F2P market trends and top-grossing competitors; pitch new content, meta features or mechanics (e.g., collections, passes, streaks, time-limited challenges) that fit our audience Collaborate within a multidisciplinary team (design, engineering, art, QA, marketing) to deliver features and LiveOps smoothly; participate in agile rituals to align with development cycles and product goals Present product vision, LiveOps plans and post-event analyses; communicate the “why” behind your strategy with data and research to secure buy-in from internal stakeholders and external partners Mentor other game designers and raise team craft through feedback and reviews Requirements About You 5+ years of professional experience as a Senior Game Designer within the mobile or web F2P industry, with hands-on systems/economy and LiveOps experience Deep familiarity with top-grossing casual games and F2P mechanics; you know what keeps players returning and spending, and can anticipate shifts in player behavior or monetization patterns Ability to translate complex data and KPIs into actionable design changes and clear roadmaps, balancing player enjoyment with business objectives Strong written and verbal communication in English; concise specs and clear presentation skills Proven experience in cross-functional teams; you integrate creative, technical and commercial perspectives into a cohesive product direction Experience in mentorship or leadership, fostering designer growth, and promoting a positive, solution-oriented approach. Bonus: game economy design specialization; puzzle/casual background; HTML5/web distribution experience Benefits What we can offer you: An international team of 80+ professionals from almost 20 different countries; Work closely with some of the biggest (upcoming) game platforms in the world on high-quality casual games that are played by millions of gamers; Competitive remuneration; A flexible remote working environment; Company events in HQ Amsterdam Office; A very open, informal and international company culture where everyone can make a difference.

Location: Amsterdam, Netherlands We are looking for an experienced Economy & Balancing Game Designer who can design, model, and tune the economies, progression, and reward systems of casual HTML5 games played by millions of people worldwide. As part of one of our multidisciplinary game development teams, you will design, model, balance, test, and iterate game economies from early concept through live operations. You understand that a great casual game economy is not just “generous” or “tight”: it paces progression, makes every reward feel earned, gives every purchase a clear purpose, and stays healthy for years. About CoolGames At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly. CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries headquartered in The Netherlands. With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams. If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team, CoolGames is the right place for you. About the role As an Economy & Balancing Game Designer at CoolGames, you take ownership of the economies inside our casual games: the sources, sinks, progression, and reward systems that decide how players earn, spend, and advance. You will design systems that are fun, fair, understandable, and commercially effective. And you own the outcome: not just the analysis behind the numbers, but the retention and revenue they produce. You will be part of a multidisciplinary agile team. Together, you will work on new titles, improve existing live games, and help shape the models, tools, and processes that make good economy design scalable across our portfolio. Because our games run on a range of platforms with different monetization models, you know how to make an economy work whether it is driven by in-app purchases, ads, or a subscription platform. On new games you are involved from the very first design sessions, so that the economy, its sinks, and its progression are designed in from the start rather than balanced after the game has been built. On live games you take the economy apart per title, in enough depth to say what a change will do before it ships, and you model and simulate that change rather than shipping it and reading the result afterwards. You are comfortable working both creatively and analytically. You can feel when a progression curve or a reward loop is right, but you also know how to validate that instinct through models, simulations, A/B tests, and player data. About You You are proactive and thrive on taking ownership and responsibility. You care deeply about how players feel when they play, and you know that a healthy economy and a great player experience are the same goal, not a trade-off. You know how to design systems that motivate without manipulating, monetize without frustrating, and reward without devaluing progress. If you are: An experienced Economy, Systems or Balancing Game Designer Ready to work on long-lasting casual titles, and to move between them when needed A strong believer in teamwork Are not afraid of innovation and learning new tools on the go Then you are on the right track to be a great match with Coolgames. Responsibilities Design and balance the economy, progression, and reward systems of our casual games, from the first design sessions of a new title through live operations Own the revenue outcome of the economies you design Build and maintain the economy models, balancing sheets, and simulations for each title, in enough depth to say what a change will do before it ships. Use player data and A/B tests to find friction points, progression bottlenecks, and monetization opportunities, and to show, with data, where balancing proposals from game and level designers will take retention and revenue. Design motivation loops and a cohesive ecosystem of LiveOps events that work together rather than compete for player attention Communicate design rationale, trade-offs, and recommendations clearly to the team and the studio, and take ownership of a title’s economy when moving between projects. Research how comparable games in our genres structure, pace, and price their economies, and keep that as the reference we balance and price against. Requirements Requirements 5+ years designing, balancing, and operating the economies of successful, released free-to-play games on mobile and/or HTML5, including casual or puzzle titles. Comfortable being accountable for a title’s KPIs: you make and defend decisions Advanced spreadsheet and modeling skills: balancing, simulation, and forecasting models, and fluent use of AI tools to build and analyze them faster. Strong analytical mindset: you design and evaluate data, translating it into concrete design changes. Deep understanding of player motivation, retention mechanics, LiveOps, and monetization design, and the empathy to feel what our casual audience will and won’t accept. Independent and proactive, quick to get up to speed on a new game and its audience, with excellent English and experience working in remote, multidisciplinary teams. A habit of benchmarking: you know the economies of the leading games in our genres well enough to say where ours sits against them. Benefits What we can offer you An international team of 80+ professionals from almost 20 different countries; Work closely with some of the biggest upcoming game platforms in the world on high-quality casual games that are played by millions of players; Competitive remuneration; A flexible remote working environment; A very open, informal, and international company culture where everyone can make a difference. Apply Do you love building game economies that players find fair, motivating, and worth investing in, and that stay healthy for years? Then we would love to hear from you. Please include your CV and, where possible, a portfolio, economy models or balancing sheets, shipped games, design documents, or examples that show how you think about progression, monetization, and player experience.

Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; New Delhi, India Job Summary We are seeking a highly skilled IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant/Developer with hands-on experience in designing, customizing, and implementing enterprise event management and AIOps solutions. The ideal candidate will be responsible for developing customized solutions based on customer requirements, implementing automation, and creating Netcool Impact policies to support advanced event correlation and scenario-based event processing. The successful candidate should possess strong technical expertise in IBM Watson AIOps, Netcool Operations Insight, Netcool Impact, OMNIbus, event integration, and automation, along with excellent problem-solving and customer engagement skills. Key Responsibilities Design, develop, and implement IBM Watson AIOps and IBM Netcool Operations Insight (NOI) solutions. Analyze customer requirements and translate them into scalable technical solutions. Customize IBM Watson AIOps and NOI components to meet customer-specific operational requirements. Develop and maintain Netcool Impact policies for: Event enrichment Event correlation Event suppression Event automation Scenario-based event processing Business logic implementation Create policy-driven workflows to reduce alert noise and improve operational efficiency. Integrate IBM NOI with monitoring tools and third-party systems using REST APIs, JDBC, SNMP, Webhooks, Kafka, or other supported interfaces. Configure and customize IBM Netcool OMNIbus ObjectServer and probes. Develop automation workflows using IBM Watson AIOps Event Manager. Perform event mapping, event normalization, and event enrichment. Implement topology-aware event correlation where applicable. Develop dashboards, reports, and operational views. Troubleshoot and resolve issues related to IBM Watson AIOps and NOI components. Optimize system performance and improve event processing efficiency. Prepare technical documentation, solution designs, implementation guides, and operational runbooks. Provide technical support during implementation, testing, and production rollout. Work closely with customers, architects, and support teams throughout the project lifecycle. Requirements Required Technical Skills IBM Technologies IBM Watson AIOps IBM Netcool Operations Insight (NOI) IBM Netcool Impact IBM Netcool OMNIbus IBM Event Manager IBM Agile Service Manager (ASM) IBM Cloud Pak for AIOps (preferred) Development Skills Netcool Impact Policy Development JavaScript (Impact Policies) SQL REST APIs XML / JSON Shell Scripting (Linux) Python (preferred) Integration Skills SNMP Web Services REST API Integration JDBC Kafka Webhooks Message Queues Infrastructure Knowledge Linux Administration Red Hat OpenShift Docker / Kubernetes Networking Fundamentals TCP/IP SSL Certificates Required Experience 5+ years of experience with IBM Netcool products. 3+ years of experience with IBM Watson AIOps or IBM Cloud Pak for AIOps. Proven experience developing Netcool Impact policies. Experience implementing event correlation and event automation solutions. Experience integrating enterprise monitoring platforms into IBM NOI. Strong troubleshooting and debugging skills. Experience working in production support environments. Experience with customer-facing solution implementation projects. Preferred Qualifications IBM Watson AIOps Certification. IBM Netcool Certification. Experience with OpenShift and Kubernetes. Experience integrating ServiceNow, Maximo, or enterprise ITSM platforms. Knowledge of DevOps, CI/CD, and automation tools. Familiarity with AI-driven event analytics and anomaly detection. Soft Skills Excellent analytical and problem-solving skills. Strong verbal and written communication. Ability to work independently and as part of a team. Customer-focused approach with strong stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Education Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Equivalent industry experience will also be considered. Preferred Candidate Profile The ideal candidate should have deep expertise in IBM Watson AIOps and Netcool technologies, with a proven ability to develop customized solutions and Netcool Impact policies that automate event management, reduce operational noise, and address complex customer requirements. Experience in designing scenario-based event correlation and automation workflows within enterprise environments is highly desirable.

Location: Singapore We are growing! We are currently looking to hire an experienced Account Manager, Retail Training - Luxury for our office in Singapore, where you will be based. About CXG: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. What you will be doing Reporting to the Regional VP, SEA, Oceania & Japan and the EVP Academy, you will join a dynamic and fast-paced environment and work closely with our regional and global teams to build strong, long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful presentations to executive and board-level stakeholders. Here, passion, integrity and a "can-do" attitude are always top of mind. Your daily tasks will involve: Partnering with luxury and premium brands to help them transform and drive business impact through customer experience. Maintaining and nurturing your client portfolio by offering white glove service andadded value. You take full ownership of projects from brief to delivery, working with significant autonomy and close collaboration with our team Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients. Managing the entire account, including stakeholders, internal departments, budget and the quality of deliverables. Delivering insightful and engaging face-to-face presentations to C-level executives. Requirements What you will bring along: This role requires a passion for the luxury industry and customer experience, strong organizational skills and experience in a client-facing role. You should also have: Experience range should ideally be above 4 years. A bachelor's or master's degree in administration, Business, Management or related field. Fluency in English (verbal and written). Fluency in Mandarin is a strong advantage. A naturally outgoing, high-energy communicator who builds rapport quickly and leaves a strong impression with clients. Experience in a service excellence environment such as premium airlines, luxury hospitality, luxury retail or high-end client service is highly valued. We welcome candidates from adjacent backgrounds such as marketing, PR, brand or hospitality who are passionate about customer experience. Previous work experience, preferably in retail and/or a client-facing (B2B) role. Strong verbal and written communication skills, with persuasive and diplomatic communication and experience in presentations and proposal writing. Analytical aptitude: the ability to examine data and draw meaningful insights. Leadership skills: externally, the ability to lead a client meeting; internally, the ability to take the lead on a project. A collaborative mindset and the ability to work well as part of a team. Consulting skills: the ability to challenge a client brief and ask meaningful questions. Excellent interpersonal skills. Time management: the ability to manage time and resources effectively in a deadline-driven environment. If you have what we are looking for, please attach your updated resume with your contact details. Should your profile fit the requirements for the role, we will get in touch to learn more about your background, discuss the role in more detail and share potential next steps.

Location: Remote (Non-U.S.) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW 📍 Remote Global - Non U.S. Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review. This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them. WHAT YOU'LL DO - Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication - Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off - Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring - Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention - Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction WHO WE'RE LOOKING FOR - Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem. - Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework. - End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs. - Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high. - Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip. - Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence. - Fluent, professional-level English communication, both written and verbal. NICE TO HAVE - Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar) - Familiarity with SQL and reading application logs - Background in technical support, SRE, incident response, or a related engineering-adjacent function - Exposure to AI-assisted coding/agent tooling - Experience in Ops, Support, or CX environments at scale HIRING PROCESS - Application Review - Skills Assessment via Case Study - Case Interview with Tech Support Team Lead - Interview with Head of Worker Experience Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Reports to: Head of People Level: Director Location: Remote, but in a location that allows for at least ~3 hours of daily overlap with East Africa Time, and meaningful overlap with US Eastern hours. At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back. Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. Travel: Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment. About this role We are currently planning for a significant increase in scale, and we are building the People function that can carry it. This is our first senior talent management role. Today we have pieces of talent management programs and processes in place, but not yet a function. You will build one: an intentional approach to how we onboard, develop, and retain our people. That covers performance management and its link to pay, manager and leadership development, learning, onboarding, talent planning and succession, employee listening and engagement, and culture and values. The first year is weighted toward four priorities: joining the redesign of our performance system early, alongside the Head of People, and owning it as it moves into execution, as we move to pay for performance, revamping onboarding ahead of our next wave of hiring, planning our values retreat for senior leaders, and getting a read on employee listening and engagement. As those take shape, the balance shifts toward the longer-term build: the vision and roadmap for the function, a foundational manager program, talent planning and succession, and the team around you. The reason for this weight: the performance system and onboarding are our most acute gaps today, but they should not be construed as a ceiling of the job. We are hiring a senior talent management leader who can shape the whole function over several years, not the owner of one or two programs. If your instinct on reading this is that the performance redesign is the whole job, this role probably isn’t the right fit, and the reverse is also true: if you want to set strategy but not build the first versions yourself, year one will frustrate you. What you’ll do Build the talent management function Within your first 90 days, assess what exists today across these areas, recommend the sequencing for the first year, and agree to it with the Head of People. Set the vision and multi-year roadmap for talent management across the areas it covers, and sequence the work against the People roadmap. Propose the team around it, and decide what we build in-house and what we buy or borrow. Connect talent management to workforce planning, compensation, and recruitment, in partnership with the Head of People, Finance, and function leaders. Build an approach to talent and succession planning, starting with critical roles: work with leaders to identify succession gaps, assess potential successors, and put development plans in place to prepare people for future opportunities. Own the performance system Join the performance system redesign early, alongside the Head of People, and own it as it moves into execution: a system that produces reliable, calibrated outputs to inform merit increases, connected to our new salary bands. Make the system worth using, not a check-the-box exercise: one that helps managers hold better performance and development conversations and gives employees clarity on expectations, feedback, and growth. Build calibration and the data around it so ratings and merit decisions stay consistent and fair across countries, currencies, and manager quality. Set a clear global standard for handling low performance that doesn’t default to a misconduct process, and equip managers to use it. Ensure the performance system helps managers identify and support sustained high performance, connecting it to recognition, development, and career growth opportunities. Iterate the system through multiple cycles, using calibration, outcome data, and feedback from managers and employees to improve it. Build how people join, learn, and are led Revamp onboarding ahead of our next wave of hiring: own the content and experience for new hires and their managers, working with People Ops on process and systems. Build a foundational manager program and the tools behind it: feedback, coaching, difficult conversations, and performance management. Extend into leadership development and broader learning as the function matures. Shape culture and listen to employees Plan the values retreat with an external facilitator and our executive sponsor, and own what carries into daily work afterward. Get a read on listening and engagement today, covering what we hear, where it goes, and what should change, and use it to build our employee listening strategy. What this role is not Not a recruiting role. Hiring sits with our Talent Acquisition team. You partner with them on the handoff into onboarding and on how we assess and develop talent once people are here. Not the owner of compensation design. Pay structures and bands are set through our compensation work. You own how performance is assessed and how ratings connect to pay decisions. Not an employee relations or casework role. Cases in country belong to managers and HR Managers, supported by the People team. You own the performance system and the manager capability that helps them handle concerns well. Not the owner of HR systems or process administration. Onboarding workflows and our HRIS sit with People Ops. You own the content and the experience. Who we’re looking for Required 7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one. You have designed a performance system, not only administered one. You can show how ratings connected to pay and what you changed after the first cycle. You have kept a rating and pay system fair across contexts with different currencies, labor markets, and manager quality. You are a hands-on builder. You have built talent management programs and systems from scratch, or close to it, in a start-up or scale-up: performance, onboarding, manager development, or a whole function, where what you needed did not exist and you built it while the volume was already arriving. We are not looking for steady-state operating experience, or for leaders who have overseen this work without building it themselves. You think in systems. You can show how a change in one part of a talent system, such as ratings, calibration, pay, promotion, or onboarding, shows up in the others, and you reason from the underlying problem rather than copying another organization’s template. You design with change management in mind from the start. You plan for how managers and employees in different countries and cultures will adopt a new program or system as part of the design, not as a rollout step afterward, and can show how you knew it stuck rather than being worked around. You have deep experience in at least two of onboarding, manager development, and employee engagement or listening, and working experience in the third. You have built programs and content people actually used, and can show how you knew they worked. A track record of joining a major project already in motion, taking it over, and working through disagreement with a senior partner, and of influencing without formal authority in a matrixed organization. Judgment and prioritization. You decide what slips and say so plainly. Preferred Experience in a mission-driven or international organization, ideally alongside high-growth commercial or tech experience. Experience working across multiple countries, including sub-Saharan Africa. Experience working with external facilitators, consultants, or vendors, and knowing what to hand off and what to hold. Comfort using data (survey, performance, calibration) to make decisions, and knowing when the numbers mislead. Exposure to compensation design or close work with a total rewards team. Professional French or Portuguese. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. If you are in a location other than those listed below, our recruiters will share compensation information during your initial screen. United States Base Salary: $134,400 Annual Benefits Stipend: $21,393 Bonus Target: 15% United Kingdom Base Salary: £94,605 Annual Benefits Stipend: £2,760 Bonus Target: 15% Kenya Base Salary: $106,282 Annual Benefits Stipend: $8,453 Bonus Target: 15% Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a detail-oriented, agile and organized Senior Administrative Assistant to join our GTM team. In this remote role, you will play a crucial part in supporting our organization by providing administrative and operational assistance from the comfort of your home. The Senior Administrative Assistant will ensure efficient communication, coordination, and documentation to contribute to the smooth functioning of our virtual office. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 4+ years of proven experience as an administrative assistant. Experience in a virtual or remote capacity a plus - Proficiency in virtual office tools such as Google Workspace, zoom, workplace, slack, and online project management software. - Excellent written and verbal communication skills, with an understanding of virtual communication etiquette. - Strong organizational and time management skills, with the ability to work across different time zones. - Detail-oriented with a commitment to maintaining accuracy while working remotely. - Self-motivated, disciplined, and capable of working independently with minimal supervision. - Problem-solving mindset and a proactive approach to addressing virtual challenges. - Ability to multitask effectively in a remote environment with changing priorities. - Familiarity with virtual collaboration and document management tools is advantageous. - Knowledge of remote work best practices and cybersecurity considerations is a plus. What you can expect: - Provide virtual administrative support to team members, clients, and stakeholders with a courteous and professional demeanor. - Manage and maintain virtual calendars, schedule appointments, and coordinate virtual meetings across different time zones. Ensure technical readiness and troubleshooting. - Organize travel for the leader(s) you support, including flights and hotel management - Organize and maintain digital files and documents in a structured and easily accessible manner. - Respond promptly to virtual communication channels, forwarding messages to appropriate parties as needed. - Collaborate effectively with remote colleagues using virtual communication and collaboration tools. - Build strong cross-functional relationships to help represent the GTM VPs' priorities and unblock communication - Draft, edit, and coordinate high-quality internal and external communications on behalf of the GTM Leaders - Compile expense reports, process invoices through the procurement portal - Support special remote projects and initiatives as directed. - Plan and coordinate team offsites, including hotels, meals, meeting space, and attendee logistics, with occasional travel to support events. USA-based roles only: The annual base salary for this role is between $98,000 USD and $137,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $80,000 CAD and $112,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We are looking for a Senior Director of Corporate FP&A to join Grafana Labs and help build and scale our Corporate FP&A function as the company enters its next phase of growth. This is a pivotal leadership role responsible for building the financial infrastructure and operating cadence that power company-wide planning, forecasting, reporting, and decision-making. You will own key Corporate FP&A processes, including long-range planning, annual planning, consolidated P&L, Balance Sheet and Cash Flow forecasting, executive and Board reporting, while helping establish the rigor, systems, and insights required to support the company’s next phase of growth. You will serve as a key partner to Finance, business leaders, and the executive leadership team, translating operating performance into clear financial insights and helping drive fast, informed decisions. The ideal candidate is a seasoned, results-oriented finance leader with strong business judgment, high integrity, and a track record of building scalable processes in complex, high-growth environments. You should be equally comfortable operating strategically and going deep into the details, with the ability to identify what needs to be built and raise the overall standard of Corporate FP&A. This is an opportunity to build the foundation for Corporate FP&A at a high-growth global company. The role is fully remote and will report to the VP of Finance. What you'll be doing: Own the company-wide Corporate FP&A model and planning processes, including long-range planning, annual planning, monthly forecasting, and consolidated P&L, Balance Sheet, and Cash Flow forecasting. Lead executive and Board reporting, delivering clear, decision-ready materials and commentary on business performance, key drivers, risks, opportunities, and operating leverage. Build and continuously refine the company’s KPI and reporting architecture, including scorecards, dashboards, recurring business reviews, and analytical frameworks that leadership and investors can rely on. Partner closely with Accounting, Tax, and other Finance teams to support month-end close, flux reviews, and financial reporting. Establish and continuously improve Corporate FP&A operating rhythms, including close-to-insight timelines, clear ownership, metric definitions, and reporting processes designed to support the company’s next phase of growth. Lead the modernization of Finance processes, forecasting methodologies, and planning frameworks through systems, workflow automation, structured data, and AI to improve accuracy, scalability, and the quality of forward-looking insights as the business evolves. Build strong cross-functional relationships with business and functional leaders, serving as a trusted partner on financial performance, resource allocation, and strategic decision-making. Build, mentor, and develop a high-performing Corporate FP&A team, and support strategic initiatives such as M&A diligence and integration as needed. What Makes You a Great Fit: 10+ years of experience across FP&A, Strategic Finance, Corporate Finance, or related disciplines, including meaningful experience at a leading technology company and ideally complementary experience in investment banking or buy-side investing. Experience in SaaS, enterprise software, or the broader technology sector is strongly preferred. Corporate FP&A leadership experience, ideally in a public-company, newly public, or public-company-readiness environment, with exposure to quarterly close, executive reporting, Board reporting, and other rigorous financial operating cadences. Meaningful experience owning a consolidated P&L, company-wide forecast, and Balance Sheet and Cash Flow forecasting processes. Advanced financial modeling and analytical skills, with the ability to build models from scratch, pressure-test assumptions, identify root causes, and translate complex analysis into clear, actionable insights. Strong executive presence and communication skills, with experience preparing and presenting decision-ready materials to senior leadership and the Board, and influencing significant company decisions. Proven ability to serve as a trusted business partner across functions and geographies, with strong business judgment and a track record of building effective cross-functional relationships. Demonstrated success as a change agent, improving forecasting, planning, reporting, and operating processes as organizations scale. Strong systems and technical fluency, including experience with Pigment and AI tools, and a track record of automating financial processes and applying AI to Finance workflows. Ability to operate at multiple altitudes, from strategic thinking to detailed execution, while prioritizing competing demands and managing multiple projects in a fast-paced environment. A player-coach mindset with high attention to detail and the highest standards of integrity, credibility, and accountability. Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $260,000 - $312,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Berlin Customer Success Manager (m/f/d), Strategic Accounts - Join Our Innovative Team at think-cell Software Our Story At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do As a Customer Success Manager for Strategic Accounts at thinkcell, you will play a key role in building-relationships with some of our most important customers, driving measurable business impact, and identifying strategic growth opportunities. Going beyond traditional Customer Success, you will combine analytical thinking, commercial acumen, and technical curiosity to solve complex business challenges and help customers maximize the value of our technology. As thinkcell continues to expand its Al-powered capabilities, you will also help customers explore new ways of working and unlock further opportunities for innovation and growth. Key Responsibilities: Strategic Account Management : Build and maintain strong relationships with executives and key decision-makers within assigned strategic accounts. Develop comprehensive account strategies and present them through executive-level presentations and business reviews. Business Analysis & Value Demonstration: Conducting depth analysis of customer usage patterns and business metrics. Create compelling presentations that demonstrate value realization and business impact, translating technical thinkcell features into clear business benefits. Retention & Growth : Proactively monitor customer health through data analysis. Develop and present expansion strategies, including up-sell and cross-sell opportunities, supported by thorough business cases and professional presentations. Thought-Leadership & Enablement: Design and deliver executive-level workshops and training sessions. Create professional presentation materials that position our solutions within broader industry trends and best practices. Reporting & Documentation: Produce executive-level reports and dashboards that provide clear insights into customer performance and business outcomes. You will be great for this position if you have Experience : 2+ years in management consulting, strategy consulting, or similar analytical roles, or 5+ years in customer success/account management or product management with demonstrated experience in strategic account management. Communication Excellence: Outstanding written and verbal communication skills in both English and-German. Proven ability to simplify complex concepts, develop-compelling business-narratives, and present-confidently to senior stakeholders. Technical Curiosity & Learning Agility: Genuine interest in technology, software, and Al. Demonstrated ability to rapidly understand new technical concepts and apply knowledge to business challenges. Relationship Management: Proven ability to build trust with senior executives and cross-functional stakeholders. Strong business acumen to identify opportunities that drive customer value and commercial growth. Technical & Analytical Skills: Advanced proficiency in Microsoft PowerPointwith ability.to create executive-ready presentations Advanced proficiency in Microsoft Excel for data analysis and reporting Prior experience with thinkcell isrecommended Familiarity with SaaS/Software products-or technical solution architectures Key Attributes Results-oriented with strong-sense.of ownership and accountability Analytical mindset with ability to synthesize complex data into actionable insights Comfortable with C-level stakeholder interactions Adaptable and thriving in fast-paced environments with changing requirements Customer-centric with passion for delivering exceptional experiences Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success. This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant. If selected, the job location would be onsite at Saudi Arabia Responsibilities Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction. Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations. Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders. Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems. Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency. Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations. Train plant personnel on process improvements and best practices. Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits. Lead or support process improvement projects and coordinate timely execution across departments. Monitor and maintain process control systems for stability and efficiency. Requirements Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience. Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities. Strong understanding of plant operations, process optimization, and performance testing. Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments. Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation. Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment. Experience with process control, automation systems, and advanced process control strategies. Ability to use Aspen HYSYS and process simulation tools. Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.

Location: Kuala Lumpur, Malaysia; Jakarta, Indonesia Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success. This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant. If selected, the job location would be onsite at Saudi Arabia Responsibilities Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction. Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations. Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders. Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems. Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency. Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations. Train plant personnel on process improvements and best practices. Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits. Lead or support process improvement projects and coordinate timely execution across departments. Monitor and maintain process control systems for stability and efficiency. Requirements Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience. Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities. Strong understanding of plant operations, process optimization, and performance testing. Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments. Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation. Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment. Experience with process control, automation systems, and advanced process control strategies. Ability to use Aspen HYSYS and process simulation tools. Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE Supabase Storage https://supabase.com/docs/guides/storage is a scalable and high performance object storage service and is one of our fastest growing services. The current landscape of tools for uploading, storing, processing and delivering assets is complicated. Developers are forced to think about regions, caching, codecs and security before they can start uploading anything. We are looking for engineers to solve this problem once and for all! You will be working across the entire stack - client libraries, CLI, CDN, the storage server and the deployment infrastructure. One day, you might focus on improving upload resilience in iOS applications; the next, you could be optimizing the S3 protocol for efficient retries or finding ways to accelerate upload processing. You will be contributing to both our open source server https://github.com/supabase/storage and upstream dependencies we use, like the TUS server https://github.com/tus/tus-node-server/pulls?q=sort%3Aupdated-desc+is%3Apr+author%3Afenos+is%3Amerged. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR - Improving our analytics bucket offering and improving the storage of open file formats like iceberg and ducklake - Asset optimization to speed up delivery for websites and mobile applications - Building out our edge network to speed up uploads and build features like automatic cache invalidation - Improve the performance, observability, and reliability of our storage server - Work with the frontend team to build a fast, powerful storage explorer - Improve our APIs, client libraries and CLI to provide an exceptional end-to-end DX for our users - Resolve escalated support issues, while also identifying and resolving systemic issues across the platform YOU MIGHT BE A GOOD FIT IF YOU - Have 5+ years backend engineering experience of running Node.js in production - Have experience with highly scalable, distributed systems - Are comfortable with working across the stack - backend application development, some infrastructure work including deploying, monitoring and scaling the service - Posses familiarity with observability tools (OpenTelemetry, Prometheus, Grafana) and performance tuning - Have experience with production-grade PostgreSQL usage, including tuning and troubleshooting - Demonstrate an ownership mentality: driving projects end-to-end - Display empathy towards developer experience NICE-TO-HAVE - Prior experience working on developer tools - Solid knowledge of cloud infrastructure (AWS, GCP or Azure) and containerization (Docker, Kubernetes) - Direct experience designing and operating large file upload/download pipelines at scale - Deep, practical CDN integration and optimization knowledge - Experience with image and video processing tools (sharp, dssim, ffmpeg), formats and codecs (AVIF, WebM, Brotli) is a plus - Experience with the frontend ecosystem (Next.js, React, etc) is a plus WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Beograd, Serbia Workplace: hybrid About the role We’re looking for a highly autonomous Senior Data & ML Engineer who wants to be the true owner of how data works for the teams they support, delivering solutions completely end-to-end, from initial scoping and design through to delivery, implementation, and full business adoption. Operating with full autonomy, you will work directly with both commercial stakeholders (Product, Finance, Operations, Compliance, and Marketing) and engineering teams. You will translate complex needs into well-defined and well-modelled data products, using scalable processes and pipelines, ensuring those solutions are trusted, documented, and actively used to drive business value. Beyond foundational data architecture, you will support and lead machine learning engineering efforts. You will lead machine learning engineering efforts by transitioning predictive models into production. This involves building the infrastructure, automated MLOps pipelines, and serving architectures required to deploy, monitor, and maintain machine learning solutions at scale. What You’ll Be Doing Data Engineering and Platform Design, build, and maintain data pipelines and transformations on Databricks using Python, PySpark, and SQL. Deploy, operationalize, and monitor machine learning models (MLOps) in production environments. Build and maintain data marts as the primary source of truth for key business domains. Apply data modelling practices (e.g., dimensional modelling, medallion architecture) to maintain data consistency and reusability. Implement data quality checks, monitoring, and alerting. Optimise pipeline performance and cost-efficiency. Lead and actively contribute to engineering standards and process improvements across the data team. Ownership and Stakeholder Management Act as the primary data partner for specific business areas, understanding their processes, goals, and pain points. Deliver end-to-end solutions, managing scoping, discovery, design, delivery, user adoption, and iteration. Gather and translate business requirements into technical solutions. Communicate with engineering peers and commercial stakeholders to define priorities and manage trade-offs. Identify opportunities where data or machine learning can improve decisions, efficiency, or customer outcomes. Enablement and Self-Service Build and maintain datasets that power reporting and dashboards in Preset. Onboard and support users on Preset to promote data self-sufficiency. Promote data practices, including data definitions, documentation, and governance. What You’ll Need to Be Successful 5+ years of experience as a Data/ML Engineer, with a track record of independently owning data/ML solutions from scoping to adoption. Proficiency in Python, SQL, and PySpark/Spark. Experience with modern data platforms, such as Databricks (Delta Lake, Unity Catalog, MLflow, workflows). Stakeholder management skills, with the ability to navigate commercial and engineering discussions, manage expectations, and drive cross-functional decisions. Data modelling skills and experience designing data marts for analytics and reporting. Experience building production pipelines with orchestration, testing, monitoring, and version control. Experience with BI tools (e.g., Preset, Tableau, Metabase, Power BI) and data usability principles. Demonstrated accountability for project outcomes and commercial impact. Clear, structured communication in English. Nice to Have Experience in ML Engineering, including deploying machine learning models to production, maintaining MLOps pipelines, and integrating models into data platforms. Experience in fintech, financial services, or payments, particularly regarding transaction, reconciliation, settlement, or regulatory reporting data. Experience with sensitive or regulated data and an understanding of data privacy and governance (e.g., GDPR). Experience with infrastructure as code (Terraform/Tofu), cloud platforms (AWS, Azure, or GCP), and data engineering CI/CD. Experience mentoring engineers or analysts. Interest in applying AI tools to improve data engineering productivity and quality. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression. What you'll do Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution. Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers. Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner. Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting. Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results. Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings. Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements. Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change. What you'll bring Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software. Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context. Experience with Salesforce and partner-management systems or portals. Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations. Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others. Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation. Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems. Preferred experience includes Impartner or similar tools, SQL, or Snowflake. About the team The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $86,400 — $146,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .