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Location: Americas Time Zone (UTC -07:00 ~ UTC-04:00) Workplace: Remote 🌎 Please only apply if you are based in Americas timezones. We unfortunately cannot accept applications beyond these. The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w. ⏳ Please hurry! We're running a speedy process. Applications close on 13 November. Assessments will close on 15 November, and we'll host interviews during the 2 following weeks. *** Hi there, I'm Josh Lipner, Manager, Account Management at TestGorilla. We're excited to share more about the Customer Success Advisor, Renewals role and our team. ABOUT TESTGORILLA At TestGorilla, we’re on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we are building the world’s leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do. Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We are AI-fluent builders who care deeply about replacing bias with fairness. After empowering thousands of companies to hire smarter and faster, we are now unlocking the next phase of our scale-up journey - where you’ll play an instrumental role in creating a world where skills matter most! ABOUT THE ROLE As our Customer Success Advisor, Renewals, you'll run the commercial conversations that keep our customers with us. You'll take renewals from first quote to signed order, handle pricing and billing conversations within our pricing and discount framework, and guide customers through plan changes, upgrades and downgrades across our assessment and sourcing products. You'll also take customers through the commercial side of our migration to usage-based pricing: explaining what changes, what it means for their spend, and landing the right plan for them using our migration playbook. When a customer wants to cancel or disputes a charge, you'll work the conversation through our retention and refund guidelines, and bring in your manager when a case sits outside them. You'll work with AI agents as part of your day. They handle the routine end of renewals and billing: sending notices, preparing standard quotes, gathering account and invoice history, and answering simple plan questions. That frees you to spend your time on the conversations that need a person: negotiating within the framework, handling objections, and resolving the cases that don't fit a standard answer. You'll check their work before it reaches customers, step in when a case needs you, and share what you learn so they get better at the routine work over time. This is a high-volume role with a commercial edge. You'll run a steady pipeline of renewals and commercial cases across our self-serve and mid-market customers. We're looking for someone who is commercially astute, organised, a great communicator and calm under pressure, and who is excited and able to contribute to our AI journey: automating the repeatable and humanising the exceptional. RESPONSIBILITIES In this role, your responsibilities will include but not be limited to: - Uphold TestGorilla's behaviours and foster an inclusive, supportive culture. - Collaborate effectively with global colleagues across teams and time zones. - Own renewals from first quote to signed order across our self-serve and mid-market customers, for both our assessment and sourcing products. - Handle pricing and billing negotiations, upgrades, downgrades and our usage-based pricing migration within our pricing framework and playbooks: quoting, explaining what changes and what it means for the customer's spend, and landing the plan that fits how they use the product. - Work cancellation and dispute conversations through our retention and refund guidelines, resolving unexpected charges and refund requests with Finance and retaining the customer where we can. - Work alongside our AI agents, letting them handle the routine end of renewals and billing while you take the negotiations, objections and cases that need a person. - Train the agents: check what they send before it reaches customers, correct what's wrong, and feed back what you learn so they handle more of the routine work over time. - Maintain a single source of truth in our agentic customer success platform, with non-negotiable CRM hygiene: every renewal, plan change and dispute logged accurately so the team and the agents work from the same picture. WHAT YOU'LL BRING We're looking for someone who: - Is passionate about TestGorilla's mission to help one billion people find their dream jobs. - Is commercially astute, with experience managing renewals and negotiations at scale in a Customer Success, Renewals, Account Management or Sales role. You can quote, explain a price change, and apply a pricing and discount framework to get to the best outcome. This is a must-have. - Is AI fluent and has personally built automations or agentic workflows (in n8n, Zapier or similar), with experience working alongside AI agents or automation in a customer-facing role. You can show us what you automated and what it delivered. Using an LLM alone is not enough. This is a minimum requirement. - Communicates clearly, in writing and on calls, in English and Spanish. Fluency in both is a requirement. - Is good with customers: you build relationships, stay calm in challenging conversations, de-escalate and retain, and manage a high volume of cases without letting any slip. You treat CRM hygiene as part of the job, not an afterthought. - Thrives in a fast-paced, remote-first environment with high expectations and some ambiguity, and is honest with yourself that this is the kind of place you want to work. - Learns fast and stays curious: you pick up new tools quickly, ask good questions, check answers rather than accept them, and give and take feedback in the moment. - Is available for customer calls during US business hours. This is a requirement. We actively seek diversity and encourage applications from everyone. If you're interested in this role but your experience doesn't perfectly match the description, please still apply. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement. If this role excites you and you're confident you can do the job, we encourage you to apply! BONUS SKILLS While these skills aren't a requirement, we'd be very interested to hear from you if you have: - Prior familiarity with Chargebee, Zendesk, HubSpot, n8n, Jira or Confluence. - Experience with usage-based or credit-based SaaS pricing models. WHAT'S IN IT FOR YOU? - Global Team: Join a fully remote, mission-driven team from around the world - Competitive compensation: Receive a competitive pay ( €31,360 - €38,000 per year) + Share Appreciation Rights (SARs) - Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life. - *Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role. - Remote work budget: €1,000 available each year or up to €2,000 from day 1 if you're buying a laptop! - Growth & development: Invest in yourself and your career with a 3.5% L&D budget and clear growth opportunities - Stimulating work environment: Tackle new challenges and work with innovative technology in a dynamic setting - Connect with your team: Join optional fun virtual socials, AMAs with team members and leadership, and regular fun chats. Build a strong sense of community! - TestGorilla community groups: Join peers to build community and boost opportunities for connection, advocacy, and professional development. - Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches - Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being INTERESTED? We believe in using our own product to ensure fair and objective hiring. If this role aligns with your skills and aspirations, we invite you to complete one of our very own assessments. This will give you a firsthand experience of our platform and help us get to know you better. We look forward to hearing from you! TestGorilla is committed to building a diverse and inclusive workplace. We believe that diverse teams are stronger teams, and we encourage applications from people of all backgrounds. We understand that some candidates may experience test anxiety, and we want to assure you that accommodations are available and can be requested prior to sitting our assessments. Your request will not negatively impact your application, as we do not factor this into our review process.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's global order-to-cash (O2C) function is scaling faster than the processes and systems behind it, across direct enterprise contracts, consumption-based commercial models, and third-party cloud marketplaces. We're looking for a Director, Order-to-Cash Assurance to make sure every order is priced, billed, collected, and recorded correctly, and that we can prove it. You'll be embedded in the O2C Transformation team, working closely with Order Management, AR & Collections, Revenue Accounting, Billing Engineering, and Go-to-Market. You'll design and run the pricing audits and accuracy measures that show us where we leak revenue or create rework, then fix the root cause at the source. You'll be the compliance advocate for global O2C, helping the business find the compliant way to yes, and often improving a process by removing steps rather than adding them. You'll thrive here if you treat accuracy and compliance as design problems and as a service to the business. You are firm when the risk is real, flexible when it isn't, and able to explain the difference. If you're energized by ambiguous, high-consequence operational problems at a company at the forefront of AI development, we'd like to hear from you. Key responsibilities Design and run recurring audit programs across the O2C lifecycle, including pricing audits, contract-to-invoice accuracy, credits, refunds and concessions, and cash application Define accuracy metrics with baselines and targets, such as pricing and invoice error rates, first-pass yield, rework volume, and revenue leakage, and report them in a way teams can act on Trace findings to root cause and work with the owning team on the fix, whether in process, system configuration, or contract and pricing standards Move measurement from periodic sampling to continuous, system-driven monitoring as volume grows Partner with Order Management and AR operations as their quality partner, and help GTM, Deal Desk, Sales Operations, and Product understand what accurate and compliant looks like through clear published guidance that shortens the path to yes Review new processes, process changes, commercial models, and exceptions against policy and control requirements, with clear decision rights, service levels, and rationale that stay consistent across regions, entities, and channels Build compliance into new products, channels, commercial models, and regions by joining at intake rather than at the end Own O2C policies, control ownership, and segregation of duties Partner with Internal Audit, external auditors, Revenue Accounting, Tax, and Legal so audit cycles run smoothly, and resolve findings at the root cause Perform independent review activities, including month-end close reviews, so operations teams can focus on execution while independence is preserved Create reusable, pre-approved process patterns and guardrails so teams can move quickly without a bespoke review every time, harmonizing globally and localizing only where statute requires Work with Billing Engineering, GTM Systems, and Business Technology to build controls and accuracy checks into the systems themselves, so quality scales with volume Deploy AI and automation for exception detection, reconciliation, anomaly detection, and evidence collection Minimum qualifications Hands-on experience designing and running audit, quality, or revenue assurance programs within order-to-cash, billing operations, or quote-to-cash Working knowledge of revenue recognition (ASC 606) and experience partnering with internal and external auditors Experience with contracting systems, billing platforms, or ERP systems (for example Salesforce, Stripe, or Workday Financials) Proficiency with SQL or similar tools for analyzing and testing transactional data Experience using automation or AI for monitoring, testing, or reporting Preferred qualifications 10+ years of progressive experience in revenue operations, billing operations, revenue assurance, finance operations, or internal controls within order-to-cash at a public company A track record of simplifying processes, with concrete examples of steps or controls you removed while improving accuracy or strengthening the control environment A degree in Accounting, Finance, Business, Engineering, or a related field CPA, CIA, CISA, or CRISC certification, or Lean Six Sigma or PMP certification Experience building or scaling a SOX program, including readiness for public-company reporting requirements Experience with global, multi-entity operations, including statutory invoicing and tax considerations Experience serving both B2C and B2B customers, especially with consumption-based and subscription billing models through to collections Experience working with go-to-market, deal desk, and revenue operations organizations Strong cross-functional influence and clear communication about issues and decisions Understanding of AI industry business models and enterprise customer needs The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States (Remote); Canada (Remote) Workplace: Remote ROLE SUMMARY Join our dynamic team as a Staff Application Security Engineer, where you'll play a pivotal role in securing the Temporal development pipeline, product, and customer execution environment. In this position, you'll work closely with software engineering teams and customers to build security deeply into our platform across multiple clouds. You'll also build production ready AI assisted security workflows with the right guardrails. We're looking for individuals who are passionate about enabling engineering teams to build and ship securely, serving as trusted security partners across the organization. WHAT YOU’LL DO - Collaborate with product and engineering teams to integrate security principles into the design and architecture of products. - Lead complex threat modeling and risk assessments to identify vulnerabilities and potential attack vectors across the full product surface. - Drive strategy, influence architecture, and set direction for security across multiple teams or org-wide. - Manage the Secure Development pipeline including code security and 3rd party library supply chain security. - Stay current on emerging standards and guidance (e.g. OWASP Top 10 for LLMs, MCP security specifications) and translate these into actionable internal policy. - Own responsibility disclosed vulnerabilities in both Cloud and Open Source products. - Able to participate in on-call rotation. WHAT YOU’LL BRING - Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience). - 7+ years in application or product security or a related role. - Proven partnership with engineering teams, bringing security expertise to the planning and development process. - Ability to write production-quality code in at least one programming language, with a history of development beyond simple scripting. - Knowledge of encryption, authentication, and secure communication protocols. - Familiarity with tools like SAST, DAST, and penetration testing frameworks. - A deep understanding of application architecture and design principles, ability to effectively identify vulnerabilities across multiple programming languages - Excellent communication and ability to explain complex security concepts to non-technical stakeholders. - Kubernetes security posture management and auditing, including workload hardening, RBAC design, and admission control. - Demonstrated experience with multi-tenant security architecture, including data plane isolation, control plane hardening, and cross-tenant data leakage prevention. NICE TO HAVE - Distributed computing and related vulnerability experience. - Familiarity with Go. - Running a Security Champions program. - Open Source automation or automation projects. - Expertise in other areas of security. - Security conference talks or published research. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: United States ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a Senior Scientist, Risk Management & Safety Surveillance on a permanent basis. Responsibilities Position Summary The scientist will be responsible for core safety deliverables including scheduled and ad hoc aggregate reports and will serve as report owner for assigned reports (medium to large volume, standard complexity). He/She will have in- depth product knowledge and will support Safety Management Team (SMT) deliverables as required. Daily activities involve planning, conducting meetings, database searching, aggregate safety analysis and case level review, writing, and project management/coordination of strategic safety documents. He/She will partner with team members, stakeholders including Medical Safety Officers (MSOs), and a vendor. Primary Responsibilities: •     Ensure timely, quality reports/safety analyses related to core deliverables with oversight as appropriate •     Collaborate with Therapeutic Area Safety Head (TASH), MSO, Safety Surveillance Physician (SSP) and other stakeholders on strategy development •     Initiate, conduct, and oversee searches of internal and external databases •     Perform and/or lead aggregate safety analysis and case level review •     Author, contribute, and coordinate the preparation of core safety deliverables •     Ensure commitments (e.g., Pharmacovigilance Agreements (PVAs) and assessment reports) are met •     Partner with vendor to develop reports/deliverables •     Provide SMT support as needed •     Act as ad hoc member for assigned products as appropriate •     Recognize potential issues and or safety issues and escalate to the attention of    the report owner, line manager, or MSO •     Ability to understand nature of adverse drug reactions and complex associations •     Maintains a high level of flexibility and ability to reprioritize ones work and others •     Attention to detail and ability to analyze data in broader context •     Ability to work across multiple functions and therapeutic areas •     Review regulatory assessor comments/requests and accommodate/address as appropriate with guidance Training/Meetings/Department Initiatives: •     Participate in cross-functional training of relevant stakeholders •     Attend departmental meetings and trainings •     Participate in department and/or cross-functional initiatives Secondary Responsibilities: •     Safety Management Teams (SMT) for assigned products - Lead SMT meeting.  Lead and drive discussions and formulate decisions along with core members •     Risk management plans - Provide guidance on RMP creation and updates.  Reviews and align approvals with oversight leads of the Risk Management plan •     Periodic Benefit Risk Evaluation Report (PBRER)/ Periodic Safety Update Report (PSUR) - Reviews and align approvals with lead oversight.  Leads strategy of the PBRER process. •     Health authority queries -Work with MSO, scientist to organize data, review cases, literature, write Marketing Authorization Holder (MAH) comments •     Participating Affiliate Core Data Sheets (CCDS), US and EU prescribing information updates - Form part of the label working group and provide guidance related to the label updates. •     Signal Validation and Evaluations - Work with Scientist to review preliminary data to determine if the signal is valid and would require further evaluation. Lead and drive the signal evaluation process •     IB updates for safety sections - Evaluate clinical data for ADRs, assist with section 5 and Reference Standard Information (RSI) tables as needed •     DSURs - Reviews and aligns Safety approvals with lead oversight. •     Addendum to Clinical Overviews - Provide support with review, and characterization of risks, data review •     Literature reviews for class effects and ad hoc reports -Review articles and create MAH Comments for assessment of the articles •     Product Safety Strategy (PSS) - Review the risks documented in the PSS and oversee the updates as necessary. Align approval of the PSS updates with oversight. •     Handing Level 2 Escalations/HHE - Participate in level 2 escalations and assess whether there is a Safety impact and an HHE is needed. Lead and drive the HHE process. •     Clinical Development Team (CDT), Local Working Group (LWG) and other cross functional meeting participation - Participate and provide safety inputs as required Minimum Qualifications Education/Experience: ·       Bachelor’s degree in Health or Biomedical Science and six to eight years of industry experience or equivalent, or Advanced degree (preferred) in Health or Biomedical Science and four to six years of industry experience or equivalent) ·       Physician (MD or equivalent) generally requires 2-5 years of pharmacovigilance experience or other relevant experience (e.g., Clinical research, Medical Affairs). Demonstrated skills in clinical medicine with at least 3 years of clinical practice experience is preferred. ·       Clinical/medical writing or pharmacovigilance experience preferred ·       Strong English verbal and written communication skills. ·       Demonstrated knowledge of principles of drug development, assessment of drug risks and benefits, and safety assessment of drugs both on the market and in development as well as global safety regulations, is highly preferred. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are  the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-PB1 #LI-Remote

Location: Remote - Colombia About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Want to know what you’ll be doing? You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service. Responsibilities: Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents Lead technical design discussions and produce clear design documents for changes that span multiple services and teams Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal The Right Fit: 7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar) Experience designing automation frameworks or platforms that other engineers build on Experience building large scale software systems running on thousands of servers Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar) Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform) Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale Experience with time-series databases and query languages such as PromQL Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning Experience with discovering and implementing performance improvements, including CPU and IO Understanding of Linux internals and file systems Familiarity with hard drive performance and optimization, including host-managed SMR Experience building and interpreting models, dashboards, or reports At this point, we hope you're feeling excited about the job description you're reading. Learning, developing, and growing are key parts of our culture, so even if you don't meet every requirement, we still encourage you to apply. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Help fans discover—and rediscover—the brands they love. Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world. About Hasbro Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences. About the role In this role, you will support packaging development across Hasbro’s toy and game portfolio, with the chance to work on brands such as Nerf, Play-Doh, Star Wars, Transformers and Marvel. You will use ArtiosCAD to design and develop dielines and work with a cross-functional team to evaluate cost and help deliver projects on time. What you’ll do Design packages that consider perceived value, aesthetic appeal and branding direction throughout the product development cycle. Develop packaging concepts through brainstorms and sketches for toys and games. Create 2D and 3D CAD files for cost effective, sustainable and creative packaging. Create detailed packaging specifications and bills of materials. Prototype fully assembled packaging, including packaging whites and blisters. Work with cross-functional partners to evaluate cost and keep projects on schedule. What you bring You are currently enrolled in a university degree program in Packaging Engineering or Packaging Science (preferred). Students in Mechanical or Paper Engineering programs with completed packaging coursework will also be considered. Creative and conceptual thinking, problem-solving and attention to detail. Ability to brainstorm package concepts and explain them through sketches and conversation. Ability to prioritize and manage multiple projects. Strong interpersonal skills and a team-oriented mindset. Openness to improvement through personal goals and constructive feedback. Familiarity with 2D and 3D CAD tools such as ArtiosCAD and SolidWorks is helpful, shown through coursework, projects or other experience. Coursework or projects in packaging design, materials or structural design are helpful. Knowledge of Adobe Photoshop is a plus. Work samples: No portfolio is required. You may share sketches, CAD files, or a class, club, work or personal project that shows how you approach design problems. Who can apply You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible. You can commit to the full program schedule and work model. You meet the work-authorization requirements stated below. Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship or co-op experience is not required. If you do not match every preferred skill, we still encourage you to apply. Opportunity details Co-op start and end dates: January - July 2027 Schedule: Full-time, 40 hours per week Work model: Hybrid Location: Boston, MA Application deadline: Applications will be reviewed on a rolling basis, as needed. Pay and benefits This is a paid co-op. Hourly rates vary by degree level and year in school. Boston hourly rate: $31 - $35 What happens after you apply Our Early Careers team reviews applications. Selected candidates will interview with the hiring team. Please keep your contact information and availability current. Work authorization Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position. Equal opportunity and accommodations Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $31 — $35 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Remote, Any, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Fivetran Fivetran is the global leader in automated data movement, helping organizations centralize data from hundreds of sources into the destinations that power their analytics and AI. Our Databases product area is core to that mission: we build the connectors and underlying engine that reliably, securely, and efficiently move data out of the systems enterprises run their business on, and into the modern destinations they analyze it in. About the Role Fivetran's Databases portfolio spans source connectors for the OLTP and legacy systems enterprises depend on — Oracle, SQL Server, MySQL, PostgreSQL, DB2, SAP, and more — as well as the destination connectors (Snowflake, BigQuery, Databricks, Redshift, and others) that land that data for analytics and AI use cases. Underneath both sides sits a shared core data processing engine that captures, transforms, and loads data reliably at scale across Fivetran’s 700+ connectors. We're hiring a Product Manager to help define what's next for the portfolio. This is a technically-oriented, high-leverage role for someone who wants to own roadmap decisions that sit close to the metal — replication mechanics, schema handling, CDC — while still being fluent in the business case (ARR, customer focus, competitive dynamics) that justifies the investment. You'll partner closely with the engineering teams building and improving connectors, work with the sales and marketing teams to launch new features and drive adoption, and with company leadership to influence product strategy. What You'll Do Identify and prioritize the highest-impact opportunities for new Fivetran database source connectors and destination connectors, grounded in customer demand, competitive gaps, and revenue potential. Partner with engineering leadership on platform features to shape the roadmap for how data is captured, transformed, and loaded reliably at scale across every connector that depends on it. Write and evangelize clear PRDs that translate customer and market signals into specs engineering can build against with minimal back-and-forth. Own roadmaps end-to-end: discovery, prioritization, spec, build partnership, launch, and post-launch iteration. Deeply analyze market and customer behavioral data to drive evidence-based product investments. Engage directly with customers, prospects, and field teams (Sales, Solutions Engineering, Support) to validate problems and de-risk investments before committing engineering resources. Represent the Databases product area in cross-functional planning. What We're Looking For 5+ years of product management experience with significant exposure to data infrastructure, databases, ETL/ELT systems Comfort operating at technical depth (schema design, replication mechanics, CDC, data types) and business altitude (ARR, TAM, competitive positioning) in the same day. A track record of owning outcomes for complex, engineering-heavy roadmaps Strong written and verbal communication skills: PRDs, feature briefs, and roadmap narratives that engineering and executives can act on without additional translation. Bonus: direct experience with database internals, log-based CDC, or building/operating a data replication or processing engine. The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $243,936 — $304,920 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Europe; Canada Workplace: hybrid ABOUT YOU We are looking for a Senior QA Engineer who has tested real on-chain products — the contracts and the transactions, not only the web app in front of them. You will own quality for Xsolla's smart wallet on Xsolla ZK, our Ethereum-compatible ZK rollup: the wallet players use to hold, receive and send tokens and in-game items, signing in with the account they already have. The work runs on both sides of the chain. On the backend, you will confirm that a wallet address pre-computed from a salt is the address that actually gets deployed. On the frontend, you will follow a signed operation from the client's RPC call through the bundler to finality, and prove it landed, failed or reverted the way it should. You will fork the chain to test against real state, deploy and call contracts from the command line, and turn what you learn into automated suites. You will work in a small, senior engineering team alongside an external wallet-infrastructure partner. You can tell a defect in our code from one in a partner SDK or in the chain itself — and you bring the evidence to show which. AI coding tools are part of how you work every day, and you set them up so the rest of the team gets the same leverage. ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA studios, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in a strong belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as a merchant of record and has helped more than 1,500 game developers reach more players and grow their businesses worldwide. With more paths to profit and ways to win, developers have everything they need to enjoy the game. For more information, visit xsolla.com . WHAT YOU WILL WORK ON A consumer smart wallet built on account abstraction, so players can own and use digital items without managing keys or gas themselves. Integrations with an external wallet-infrastructure partner and with Xsolla's existing player products. Taking the wallet from testnet to a production launch on an Ethereum-compatible Layer 2. RESPONSIBILITIES Own the end-to-end test strategy for the wallet: sign-in, wallet creation, asset display, send and receive, and transaction confirmation on Xsolla ZK . Test account-abstraction flows: UserOperation construction and validation, bundler submission, EntryPoint execution, paymaster-sponsored gas, and session-key and signer behaviour. Test signing end to end: personal_sign and EIP-712 typed-data requests through the EIP-1193 provider, and signature validation by the wallet contract (ERC-1271), including before the wallet is deployed. Verify counterfactual deployment: that the address derived with CREATE2 from the factory, salt and init code matches the deployed wallet contract, on a forked or local chain, before it reaches mainnet. Deploy, call and inspect smart contracts from the command line to set up test state and reproduce defects. Use chain-forking and simulation tools to test against real network state without real funds, and trace failed transactions to their root cause. Validate the full transaction lifecycle — broadcast, inclusion, reorgs and finality — and its failure paths: reverts, failed UserOperations, insufficient balance, expired session keys, ownership changing mid-flight, and bundler errors. Reconcile what players see with on-chain state: indexer balances and NFT ownership against contract state, including when the indexer lags or diverges, and the account-to-wallet records behind Xsolla ID. Test transfers and approvals across ERC-20, ERC-721 and ERC-1155, including partial ERC-1155 quantities and safe transfers into contract wallets. Write acceptance tests for a partner's wallet SDK and contracts, and report integration defects with the evidence needed to route them to the right owner. Build and maintain automation: Playwright for wallet UI flows, and scripted on-chain checks in TypeScript that run in CI. Set up and maintain AI tooling in the test repositories (Claude Code, Codex, Cursor: rules, context, harness) so QA and engineers use it effectively. Plan and run testnet-to-mainnet release validation, including contract deployment verification and post-deploy smoke checks. Work with security on signing, key handling and key-export flows, and test for signature replay, typed-data phishing and token approval abuse. Mentor QA engineers who are new to Web3, and raise on-chain testing practice across teams. QUALIFICATIONS Required experience Bachelor's degree in Computer Science, Software Engineering, Information Systems or a related field (or international equivalent). 6+ years in software testing or quality engineering, including 2+ years of hands-on testing on EVM -based products. Web3 libraries and tooling Hands-on work with viem and wagmi (ethers.js also counts): reading contract state, sending transactions, and decoding events and revert errors from test code. Deploying and interacting with smart contracts from the command line with Foundry (forge, cast, anvil) or Hardhat; able to read Solidity well enough to know what a contract is meant to do. Chain forking and simulation with Anvil, Tenderly or similar tools, and tracing a failed transaction from a block explorer or transaction trace down to its revert reason. On-chain fundamentals A working model of Ethereum transactions: nonces, gas, receipts, events and logs, reverts, reorgs and finality — including the gap between a sequencer confirmation and L1 finality on a rollup — and how indexers can lag or diverge from chain state. Token standards: ERC-20, ERC-721 and ERC-1155 mechanics, including approvals and the safe-transfer callbacks a contract wallet must implement to receive NFTs. How wallet signers work: EOAs, embedded wallets and smart accounts; personal_sign (EIP-191) and typed data (EIP-712); the EIP-1193 provider; signature validation for contract accounts (ERC-1271). Practical understanding of account abstraction (ERC-4337): UserOperations, bundlers, the EntryPoint, paymasters, counterfactual deployment and CREATE2 address derivation, and session keys. Wallet security basics: signature replay and cross-chain replay, phishing via typed-data signing, and token approval abuse — and how to design test cases that catch them. Testing and automation Test automation in TypeScript or JavaScript, and UI automation with Playwright or a similar framework. API testing over REST and JSON- RPC , including bundler methods (eth_sendUserOperation, eth_estimateUserOperationGas, eth_getUserOperationReceipt), and basic SQL. Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for test design, automation and review — generating test cases from specs, analysing logs and transaction traces — including configuring them for a repository. Ways of working Able to run complex, high-impact testing with minimal supervision and wide latitude for independent judgment. Excellent written and spoken English, and proven collaboration in cross-functional teams across time zones. Preferred Experience on a wallet, decentralized exchange or NFT marketplace. ZK Stack and zk -rollups: native account abstraction and paymaster flows on zkSync-family chains, and how finality, gas and EVM compatibility differ from Ethereum mainnet. Embedded, MPC or white-label wallet SDK integrations. EIP-7702 delegation, and ERC-6492 signature validation for accounts that are not yet deployed. Writing on-chain tests in Foundry, including fuzz and invariant tests; familiarity with OpenZeppelin contracts and the ERC-4337 reference implementation. Consumer-scale or gaming products. Reading Go. Load and performance testing of high-volume transaction flows, for example with k6. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO , and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. CRIMINAL HISTORY CONSIDERATION For the Senior QA Engineer, Web3 (Smart Wallets), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next New Business Account Executive. About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you’ll: Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value) Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. Work with customers across assigned verticals (Financial Services)  to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases. Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution. Balance competing priorities and manage multiple projects and deals at the same time. Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans. Act as the voice of the customer to Twilio’s product and carrier relations teams. Demonstrate a strong understanding of the CPaaS industry - staying up to date on  key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization. Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Stay current with industry changes and collaborate with your team and peers to learn and share best practices. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years in a closing role Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships Analytical account development strategy based on using data to find opportunities and prove value Demonstrated track record of managing business forecasts and financial models Entrepreneurial mindset with appetite to define process and build programs Record of delivering market driven results, especially to scale and enterprise customers Excellent verbal and written communication skills (English) Bachelor’s Degree or equivalent years of experience Desired: Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. Software, SaaS, CPaas or PaaS selling experience Location This role will be remote. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% - 40% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until November 28, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: NYC, SF, Remote Workplace: remote About Brilliant   Brilliant is creating a world of better problem solvers. We deliver learning that's interactive, adaptive, and fun – at scale. You can learn more about our approach, learners, and method on our about page.   We have always prioritized building a real, healthy business, and we make hires very selectively and intentionally. We serve hundreds of thousands of paid subscribers, and want you to help us serve millions.   In our day-to-day, we value adventure, excellence, generosity, and candor. We are optimists in the face of uncertainty, we take pride in our work, we go the extra mile for each other, and we tell it like it is (the good and the bad). We’re here to do the best work of our lives together.   We believe that real-time collaboration and human connection are necessary ingredients in building a high-velocity, high-trust team. We maintain core hours (9:30am - 2:30pm Pacific) when everyone is online, regardless of timezone. About half of us are located near our hubs in SF and NYC.   In addition to what’s below, you can see all open roles and learn more about our culture on our careers page. The Role   CS Learning Designers at Brilliant design interactive learning games to teach programming and algorithmic thinking. We’re hiring exceptional learning designers who can teach computer science concepts creatively using Python, as well as brainstorm new interactive experiences that bring the principles of algorithm design to life.   You will work in a small, nimble team to redefine the future of education. We especially encourage applicants with a strong background in computer science education to apply.   You will use your pedagogical instincts and taste to expand Brilliant’s library of CS learning games and achieve the best possible outcomes for our learners and our business. You will be joining a passionate and experienced team of entrepreneurial-minded people who are working to make a meaningful impact on the world.   To be considered for this role, please include your best example(s) of how you've taught computer science concepts interactively online. Responsibilities Develop hands-on programming courses to teach CS concepts using Brilliant’s Python learning game. Design new learning games — visual, puzzle-driven experiences that teach foundational principles in algorithms, data structures, and computational thinking. Decompose complex computer science ideas (e.g., recursion, backtracking, dynamic programming) into approachable, well-sequenced steps that empower learners to reason from first principles. Design content that is clear, creative, and intuitive — using interactivity to help learners build confidence and mastery. Build immersive, interactive learning experiences that guide learners along problem-solving journeys. Collaborate with product, design, and engineering teams to imagine and create new interactive features, visuals, and mechanics that elevate the learning experience on both computers and phones. You Have an undergraduate degree or above in a STEM field, and you’ve developed a strong grounding through research or teaching that extends beyond traditional curricula. You have used AI agents extensively for coding, and have an opinionated stance on what core concepts are important to teach in the world of agentic coding. Have a knack for teaching complex topics using a progression of clear, simple, hands-on steps. You have experience with building or using interactivity to motivate, engage, and challenge learners, including in asynchronous contexts. Have a way with words, especially when communicating challenging concepts, and your writing skills (in English) are top notch. Are great at context switching and prioritizing among a large workload. Have an openness to change and a willingness to experiment with formats and platforms. Are not afraid to jump into any aspect of a project to fill a vacuum, no matter how big or small. Compensation and Benefits   We use a systematic compensation framework: salary scales are set each year for each job vertical, managers level folks on their team, and those levels are mapped directly to our compensation scales. A location-based adjustment is applied outside of SF and NYC (typically 5-10%) - feel free to ask us about your location!   Given the systematic approach, we always make First and Best offers - there is no negotiation (for new hires nor our existing teammates). This ensures people are paid based on their expected contribution, not their negotiation skills.   We offer top-notch health care plans, with 100% of the premiums covered for medical, dental, and vision for employees.   We offer flexible PTO, with a norm of taking off about 6 weeks per year (including federal holidays). We also provide home office equipment, a professional development stipend, and free food at our offices.   Our CCPA Privacy Notice can be found here. Plus stock options.

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. At DoorDash, there are three audiences that are at the core of every decision we make - our Consumers, Merchants, and Couriers. The Research team has a direct link to uncover the unmet needs and pain points of each of these audiences. We bring their voices into the business in order to help set the strategic vision for all of DoorDash’s current and future products. About the Role We’re looking for a Principal Researcher to be a strategic research leader for EMEA, shaping what DoorDash builds next. You’ll combine deep expertise in qualitative and quantitative methods to find the unmet needs, behavioral shifts, and market openings that point to new products and new growth. You’ll work as a peer to senior product, design, engineering, data science, and business leaders, and your work will directly inform roadmaps, investment decisions, and company-level strategy. This role is built for a seasoned researcher who is equally comfortable in a living room interview, a survey dataset, and a leadership review, and who uses AI as a daily tool to move faster and see further, without giving up the judgment that makes research trustworthy. You’ll also raise the bar for the wider research practice by mentoring researchers, sharing methods, and helping the team define what great looks like in an AI-enabled era. What You’ll Be Doing Shape Product Strategy: Translate deep understanding of Consumers, Merchants, and Couriers into a clear point of view on where DoorDash should play and win. You’ll frame the highest-stakes questions, bring evidence to roadmap and investment debates, and influence decisions at the director and executive level. Detect New Opportunities: Proactively identify emerging needs, behavior changes, and white space that point to new products, new verticals, and new growth levers. You’ll size and validate opportunities with a mix of foundational discovery, market and competitive context, and behavioral data, and turn them into concepts teams can act on. Lead Mixed-Methods Research: Design and run rigorous research end to end, choosing the right method for the question: ethnography, in-depth interviews, diary studies, and usability testing alongside surveys, conjoint and MaxDiff, segmentation, experiment design, and behavioral and log analysis. You’ll triangulate across sources so the “what,” the “how much,” and the “why” tell one coherent story. Partner with Data Science and Experimentation: Work closely with data science and analytics to connect qualitative insight to A/B test design, metrics, and product outcomes, and to explain the “why” behind results. You’ll help teams learn from what worked, what didn’t, and what to test next. Apply AI to the Research Craft: Use AI tools and LLMs in your daily workflow for synthesis, analysis, survey and discussion guide design, and scaling qualitative depth, and design human-in-the-loop checks that catch confident but wrong outputs. You’ll help the team identify where AI accelerates research and where it should not be trusted, and contribute to shared prompts, workflows, and standards. You’ll also study how people experience AI-powered features across DoorDash’s products. Influence and Communicate: Tell compelling, decision-ready stories that move partners from insight to action. You’ll adapt depth and format to the moment, from a fast directional read that unblocks a team this week to a foundational body of work that anchors a multi-year strategy, and you’ll follow through to see that findings change what gets built. Lead Through Others: Serve as a thought partner and mentor to researchers across levels, review and elevate research quality, and help partners run good research on their own where that makes sense. You’ll help set the team’s research agenda, methods, and standards, and contribute to hiring and growing the team. Operate Across Brands and Regions: Bring a global lens to your work, partnering across brands, markets, and cultures and adapting approaches to local context so that insights scale beyond a single market. What We’re Looking For 10+ years of experience in user, market, or product research at a technology company (or equivalent depth), with a track record of leading ambiguous, high-visibility work at staff level or above Demonstrated impact on product strategy: examples where your research changed a roadmap, unlocked a new product or line of business, or redirected significant investment Proven ability to detect and shape new product or growth opportunities, from early signal through validated concept Expert command of both qualitative and quantitative methods, including interviews, ethnography, and usability testing as well as survey design, statistical analysis, and experimentation. Working knowledge of SQL, R, or Python for pulling and analyzing your own data is a plus Hands-on experience using AI and LLMs in research (for example, synthesis, analysis, prototyping, or scaling qualitative work), with sound instincts about where they help and where they mislead. Experience researching AI-powered products is a plus Experience in consumer, two-sided or multi-sided marketplace, logistics, commerce, or local services contexts is a plus Exceptional storytelling and executive presence, with the ability to influence senior stakeholders without authority and build trust across product, design, engineering, data science, and business teams A bias for speed and pragmatism: comfortable delivering directional insight quickly while knowing when a decision calls for deeper rigor Experience mentoring or coaching researchers and raising the quality of a research practice Advanced degree in HCI, Psychology, Sociology, Anthropology, Economics, Statistics, Survey Methodology, or a related field preferred, or equivalent practical experience Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ​​💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Help fans discover—and rediscover—the brands they love. Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world. About Hasbro Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences. About the role In this role, you will help design new toys, develop unique product interactions and explore innovative technology. You will work on brands such as Hasbro Gaming, Furby and Star Wars, brainstorming new toy ideas, building electronic prototypes and taking them from concept to production alongside your colleagues. Co-ops are responsible for electronic schematics, programming and gameplay design, and also evaluate competitor products, provide feasibility assessments for new concepts and build rapid prototypes. You will also have the chance to take part in Hasbro’s co-op design challenge, working with a team to bring an original toy idea to life through prototyping, development checkpoints and a final presentation. What you’ll do Design and iterate electronic schematics. Build and test electrical prototype boards, including soldering and debugging. Write IC programs for electronic toys in an environment similar to Arduino. Refine product gameplay for program development. Identify and troubleshoot problems with development models. Research new technologies and evaluate competitor products. What you bring You are currently enrolled in a university degree program and have completed at least one year toward a BS in Electrical, Computer, or Robotics/Animatronics Engineering. Programming skills and knowledge of electronic theory. Experience soldering and using standard electronic test equipment, such as a multimeter or oscilloscope. Strong communication, time management and interpersonal skills. Nice To Have: CAD experience in SolidWorks or OnShape Machining familiarity Prior project work or co-op experience in product design engineering, animatronics or mechanism design Work samples: No portfolio is required. You may share a class, club, work or personal project, such as a circuit, program or prototype you built. Who can apply You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible. You can commit to full-time, in-person work at our Boston, MA office for the entire co-op. You meet the work-authorization requirements stated below. Listed majors are examples. Related programs, coursework and transferable projects are welcome. If you do not match every preferred skill, we still encourage you to apply. Opportunity details Co-op start and end dates: January - July 2027 Schedule: Full-time, 40 hours per week Work model: In person at our Boston, MA office Location: Boston, MA Application deadline: Applications will be reviewed on a rolling basis, as needed. Pay and benefits This is a paid co-op. Hourly rates vary by degree level and year in school. [Location] hourly range: $31 - 35 USD The pay transparency range for this role is listed above. The hiring range will vary based on factors such as experience, skills, location and market conditions. What happens after you apply Our Early Careers team reviews applications. Selected candidates will interview with the hiring team. Please keep your contact information and availability current. Work authorization Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position. Equal opportunity and accommodations Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $31 — $35 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Limassol, Cyprus Workplace: hybrid TradingView is the world’s largest financial analysis platform with more than 100M users across 180+ countries. We build tools that help traders and investors make informed decisions — from advanced charting and market data to collaboration and publishing features. Our products are used daily by millions of individuals and trusted by companies like Revolut, Binance, and CME Group. We’re continuing to grow and scale our platform, and we’re looking for people who care about product quality, take ownership of their work, and want to build systems used by a global audience. About the team Hi, I’m Alexey, and I lead a product design team at TradingView. Our team covers a wide range of products: trading, the chart, Strategy Tester, Screeners, Heatmaps, Portfolio, Options, News and Newsflow, Alerts, and AI features. We’re looking for a senior product designer whose main focus will be trading: how people place and manage trades through TradingView. Our users connect their own third-party brokers and trade directly from our platform. For both seasoned professionals and people placing their first order, this part of the interface has to be exceptionally clear, fast, and reliable. Nothing should get in the way of their daily work. Every interaction should make it smoother. We want someone who brings hands-on experience with trading interfaces and the drive to rethink them. You’ll propose improvements and new ideas, and make trading simpler and more accessible without sacrificing the depth that professionals rely on. Responsibilities Own the design of TradingView’s trading experience: the order ticket, chart trading, and order history and execution views Simplify complex trading flows while keeping them powerful for professional traders Design for a broad audience, from beginners to active pros, across multiple integrated brokers Propose and drive improvements and innovations in how people trade on TradingView Work closely with product managers, engineers, and other designers from idea to release Contribute to other products in the team’s scope when needed: the chart, Strategy Tester, Screeners, Heatmaps, Portfolio, Options, News, Alerts, and AI features What makes you the perfect fit Senior level or above in product / UX/UI design Experience designing trading interfaces: crypto exchanges, brokers, or any product for buying and selling securities or other assets (must-have) Strong portfolio showing complex, data-dense interfaces Expert in Figma Hands-on experience using Claude, Claude Design, and Claude Code in your design workflow Ability to balance simplicity for newcomers with efficiency for power users Independence in shaping solutions and defending design decisions Will be a plus Experience in finance or trading domain Familiarity with TradingView as a product Personal trading experience What we offer you Flexible working hours and a hybrid work format Well-equipped offices for focused and collaborative work A global, distributed team of 500+ professionals Learning, mentorship, and long-term career growth Relocation support and private health insurance Performance-based bonuses TradingView Premium access Regular team events and company-wide meetups Join the TradingView team and help us build a product used by millions of traders and investors worldwide. We look forward to hearing from you! TradingView is an equal opportunity employer. We embrace diversity and are dedicated to fostering a diverse and inclusive workplace. Our success is driven by 600+ professionals from 40+ countries who speak nearly 20 languages.

Location: Mapbox US Workplace: Remote Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.  WHAT WE DO Whether you’re ordering on DoorDash, navigating in a BMW, checking the forecast on The Weather Channel, or sending snaps on Snapchat, Mapbox powers the location experiences within the apps and products people use every day. As the developer platform for live location, we’re evolving how people interact with maps and location data, including bringing AI-powered capabilities into our products to create smarter, more dynamic experiences. The Maps team builds services that reach approximately 750 million monthly active users, collecting ~318 million miles of location and navigation data per day. We help developers create and share maps that reflect the complexity of our ever-changing world and see exciting opportunities leveraging AI to make maps more intelligent, accessible, and powerful. WHAT YOU'LL DO As a Product Manager II on the Maps team, you will own how AI shows up in Mapbox Maps: the strategy, roadmap, and delivery of AI-powered capabilities across the Maps (Web, iOS, Android), from natural-language map interaction to AI-assisted styling and contextual map intelligence. You will partner with a globally distributed engineering team, external customers, and stakeholders across Sales, Engineering, Legal, Marketing, and Finance to explore emerging AI capabilities, translate customer needs into better product experiences, and ship solutions that drive customer success and business growth. You’ll bring an AI-forward mindset to both strategy and execution, turning new technologies into practical, scalable capabilities for developers and the end users they serve. You can expect to: - Define and execute end-to-end vision and strategy for your product. - Conduct analysis to inform your product roadmap and prioritize product backlog. - Work with your engineering team(s) and the broader organization to explore and implement new use cases for your product that address customer pain points and unlock new revenue opportunities. - Collaborate with cross-functional teams to align product goals and delivery phases with overall business objectives. - Regularly engage with our customers to understand their needs, as well as validate our proposed solutions. - Own pricing and packaging of your product as a standalone SKU (including sales enablement, marketing, customer trials, partnership opportunities). - Become the expert and point of contact of your product for internal and external questions, feedback, and requests. WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE -  3+ years of experience as a Product Manager: You have seen multiple products (API, SDK, or Data) through a full lifecycle of discovery, development, launch, and adoption in the B2B space. - Customer focus: You care deeply about your customer’s problems with a keen eye towards design and user experience. - An analytical approach: You have strong data analytics skills and always use data to properly evaluate the quality of your product, as well as guide your next steps. - Prioritization: You have clear rationale behind the tradeoffs you make and strive to deliver immediate/tangible value to customers. - Strong written and verbal communication skills: You can communicate about complex ideas concisely to a wide audience (e.g. FAQs and business cases for your roadmap). - Ownership: You can develop and execute a plan based on high level direction for feature or product development. - Invent & Simplify: You drive toward the simplest possible solution that drives the most value for customers. - Technical Chops: You understand and can explain complex technical concepts to a non-technical audience. - Go-to-market experience: You have taken your product to market owning the pricing and packaging strategy. - Nice-to-haves: Experience working with AI/ML teams and passion for the mapping or navigation domain space. WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $150,025 - $202,975 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy https://www.mapbox.com/legal/privacy which is linked here. Applications are accepted on an ongoing basis. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-DNI

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal or London, UK About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve. Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation ● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000 The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design, build, and deliver enablement programs that drive productivity across our fast-growing European sales and sales engineering teams, including supporting new hire onboarding cohorts as they ramp in seat, in region. - Use AI tools to create content faster, run AI-driven role-play and call coaching, and give sellers self-serve answers to their questions. - Own training on the tools EMEA sellers and SEs use daily for account research, call prep, call recaps, pipeline updates, and drafting outreach and proposals. - Teach sellers when to trust AI output, how to verify it, and how to handle customer data under EU privacy and regulatory requirements (GDPR, EU AI Act), so every seller can explain, demo, and stand behind how Sierra uses AI with customers. - Create playbooks and programs, track adoption and impact (tool usage, time saved, ramp speed, deal velocity), and report results to EMEA and global sales leadership. Turn the best field practices into shared prompts, playbooks, and workflows for the global enablement team. - Localize and launch global sales plays in EMEA (flagging any that don’t translate), collect field feedback for the global Programs Lead, and support regional launches with Sales Leadership and Marketing. WHAT YOU’LL BRING - 5+ years in sales enablement at a B2B software company, with exposure to both onboarding and plays - Experience adapting centrally built programs for a regional audience - Evidence of leadership: prior people management, or leading projects and mentoring others, and a genuine interest in leading a team - Credibility with senior sales leaders and experienced sellers and SEs, and a strong facilitator - Hands-on, daily use of AI tools in your own work, and experience teaching others to adopt new tools and change how they work - Comfortable working independently with a team several hours behind you EVEN BETTER… - Experience in AI or enterprise software - Additional European languages - Experience as the first enablement hire in a region - Experience hiring or building a team - Experience running an AI fluency or AI tooling program for a sales team - Familiarity with the EU AI Act or GDPR as they apply to how sales teams use AI OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London, United Kingdom Workplace: onsite Inspire Future Business Leaders. Lead with Creativity. Deliver Real-World Impact. Are you an experienced Higher Education professional with the subject expertise and academic leadership skills to shape the next generation of business professionals? The London College of Contemporary Arts (LCCA) is seeking a Subject Lead – Business Management to join us in January and take ownership of a key curriculum area within our Business School. This is an exciting opportunity to lead curriculum development and academic delivery across the BA Business Management programme, helping to create an engaging, inclusive and industry-relevant learning experience. You will combine teaching with subject leadership, supporting academic colleagues, strengthening academic standards and helping students develop the knowledge, confidence and practical skills needed to succeed in the modern business world. About LCCA At LCCA, we believe education should go beyond the classroom. Our teaching philosophy combines academic excellence with real-world industry experience, ensuring students graduate with the confidence, knowledge and practical skills needed to succeed in their chosen careers. We are proud of our diverse student community and are committed to creating an inclusive environment where every student feels supported, valued and empowered to reach their full potential. About the Role As Subject Lead, you will play a central role in the design, development and delivery of the BA Business Management programme. Working closely with the Course Director and wider academic team, you will lead curriculum innovation within your subject area and ensure that teaching remains academically rigorous, engaging and relevant to current industry practice. You will contribute to teaching across undergraduate levels while supporting colleagues to deliver a consistent and high-quality student experience. You will also help oversee assessment, standardisation, quality assurance and academic enhancement activities. The role will support curriculum delivery across areas including: Marketing, digital transformation and e-business Leadership, management and organisational behaviour Entrepreneurship and innovation Strategy, sustainability and global business Business finance and economy Our delivery model is flexible and responsive to the needs of our students. Teaching takes place across weekdays, evenings and weekends, with colleagues participating in an agreed rota. Key Responsibilities You will: Lead the design, development and delivery of modules within Business Management and Entrepreneurship. Teach and assess students across undergraduate levels. Support student engagement, progression, retention and attainment. Ensure teaching materials and learning activities are inclusive, engaging and academically rigorous. Lead key aspects of programme delivery, including assessment, moderation, standardisation and quality assurance. Support and collaborate with academic colleagues to enhance teaching practice. Embed experiential learning, reflective practice and continuous feedback throughout the curriculum. Promote the use of contemporary industry insight and real-world business challenges within teaching. Build and maintain links with industry to enrich the curriculum and strengthen student employability. Contribute to curriculum review, course monitoring and continuous academic enhancement. Support academic governance and regulatory processes. Maintain accurate and timely academic records. Engage in research, scholarship or professional practice to maintain current subject expertise. Contribute to a positive, inclusive and collaborative academic culture. About You We are looking for a passionate educator and subject specialist who can combine academic leadership with engaging, student-centred teaching. You will be comfortable working in a fast-paced environment and able to balance teaching, curriculum development, quality assurance and colleague support. Essential Requirements You will have: A degree and postgraduate qualification in Business Management, Entrepreneurship or a closely related discipline, or equivalent professional experience. A recognised teaching qualification, such as a PGCert in Higher Education or equivalent. Experience teaching and assessing students in Higher Education. A strong track record of curriculum design and the delivery of engaging learning experiences. Experience contributing to or leading an academic programme, module or subject area. Knowledge of assessment, moderation, academic standards and quality assurance processes. An understanding of student engagement, progression, retention and attainment within Higher Education. The ability to support and collaborate effectively with academic colleagues. Strong communication, organisational and problem-solving skills. A commitment to inclusive teaching, equality, diversity and widening participation. Desirable Requirements It would be advantageous if you have: Fellowship of Advance HE at FHEA level or above. A PhD or other higher research degree in a relevant discipline. Experience leading curriculum development or programme enhancement. Strong professional or industry connections within business-related fields. Relevant commercial, consultancy or entrepreneurial experience. Experience supporting diverse or international student communities. The Qualities You Will Bring You will be: Student-centred, with a commitment to inclusive and engaging teaching. Innovative in your approach and confident bringing new ideas to life. Collaborative and supportive, with the ability to inspire students and colleagues. Organised and adaptable, with the ability to manage competing priorities. Committed to academic quality and continuous improvement. Passionate about preparing students for successful, real-world careers. Why Join LCCA? Join a growing Higher Education provider with ambition and momentum. Be part of a creative, collaborative and inclusive academic community. Work in an environment where industry practice and education intersect. Influence the development of future-focused business education. Play a key role in shaping student experiences, outcomes and employability. Contribute to curriculum innovation and academic enhancement. Access professional development, training and career progression opportunities. What We Offer Competitive salary Annual leave entitlement Pension scheme Season Ticket Loan, subject to eligibility Vision Express Eye Care Vouchers Professional development and training opportunities Employee wellbeing support and counselling services Employee discounts and rewards platform Refer-a-friend scheme Career progression opportunities Staff social events and networking activities Career Development and Progression At LCCA, we are committed to investing in our people and supporting long-term professional development within Higher Education. As Subject Lead, you will have opportunities to broaden your experience across curriculum leadership, academic quality, programme development and educational management. The role can support progression into positions such as: Course Director Associate Dean Academic Director Learning and Teaching Lead Academic Quality Lead Higher Education Leadership Roles As a growing institution, we encourage colleagues to develop new skills, undertake further qualifications and explore opportunities for internal progression. Our Approach LCCA is committed to creating an inclusive learning and working environment. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community. Recruitment Adjustments We are committed to providing reasonable adjustments for candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at collegedivisionrecruitment@gus.global to discuss any adjustments you may need. Right to Work Applicants must have the right to work in the UK. Please note that LCCA is unable to provide visa sponsorship for this position. Additional Information LCCA operates seven days a week. Evening and weekend teaching will therefore be required as part of an agreed rota. Apply Now If you are passionate about outstanding teaching, academic leadership and preparing students for successful careers in business, we would love to hear from you. Click Apply to submit your application and help us bring business education to life at LCCA.

* Identify, develop and manage strategic partnerships with banks, payment providers, fintechs and other financial services organisations. * Build and maintain relationships with key decision-makers and senior stakeholders.