About Agoda:
Agoda is part of Booking Holdings with a diverse team of over 7,000 people from 90 countries. The company focuses on connecting people to travel destinations and experiences worldwide, leveraging data and technology.
Team and Technology:
Join a team passionate about front-end development, building cutting-edge web applications using Typescript, React, and Redux.
The Opportunity:
As a Front-End Engineering Manager, you will lead a team building scalable, high-performance web applications at a global scale. You will collaborate closely with product managers, designers, data scientists, and cross-functional engineering teams.
Responsibilities:
— Lead a team of engineers to build scalable, reliable, and user-friendly web applications and product experiences.
— Drive development of front-end and full-stack solutions across core product areas.
— Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful user experiences.
— Shape architecture in areas such as state management, SSR, micro-frontends, and API integration.
— Ensure new features are performant, maintainable, observable, and production-ready.
— Guide design of interfaces and workflows that enhance product usability and reliability.
— Improve application quality through best engineering practices including code reviews, testing, experimentation, and continuous delivery.
— Support integration with backend services via REST, GraphQL, WebSockets, and other interfaces.
— Drive technical decisions on performance, reliability, monitoring, and maintainability in production.
— Mentor engineers and grow team capabilities in modern web engineering and product development practices.
Requirements:
— Strong experience leading teams building large-scale web applications with React, Angular, or Vue.
— Solid hands-on expertise in JavaScript / TypeScript and front-end development.
— Strong knowledge of web performance optimization, scalability, and frontend best practices.
— Experience integrating frontend applications with backend services through REST, GraphQL, or WebSockets.
— Proven technical and people leadership with mentoring and coaching skills.
— Effective collaboration with product, design, and engineering stakeholders.
— Contribution to architectural decisions including SSR, micro-frontends, and state management.
— Strong understanding of CI/CD, automated testing, and deployment for web applications.
— Clear communication skills and ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
— Exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala.
— Familiarity with Agile development methodologies.
— Experience with mobile web, cross-platform frameworks, or cloud platforms.
— Experience with analytics, A/B testing, and SEO for large-scale web products.
— Experience building customer-facing products in high-traffic or global-scale environments.
Location and Work Format:
Hybrid work in Bangkok, Thailand, with relocation support.
ГибридГибрид (Бангкок, Таиланд), с релокацией; #relocation #hybrid #frontend #job
Location: PL
Workplace: remote
Overview:
SOFTSWISS continues to expand the team and is looking for an experienced
IAM Security Engineer
to join us. We are seeking a hands-on professional with strong expertise in identity and access management, IAM integrations, and access lifecycle automation, who shares our culture and values.
Purpose of the role:
You will be responsible for designing, implementing, and maintaining secure and scalable identity and access management solutions, integrating IAM services across enterprise systems, and automating access lifecycle processes to ensure efficient and secure access management.
Key responsibilities:
Architect and implement IAM-related integrations using SCIM, SAML, OAuth, OIDC, and APIs.
Lead automation of access lifecycle management processes.
Design and implement RBAC/ABAC models across enterprise systems.
Troubleshoot and resolve complex IAM-related incidents
Integrate IAM services into CI/CD and Infrastructure-as-Code workflows.
Provide technical expertise during identity-related investigations.
Define secure configuration standards for IAM platforms.
Develop and maintain high-quality technical documentation.
Required Experience:
Skills
Advanced practical expertise in identity federation and modern authentication/authorization protocols (SAML 2.0, OAuth 2.0, OpenID Connect).
Deep hands-on experience with Keycloak administration and configuration, including realm management, client configuration, role mapping, identity brokering, and custom authentication flows.
Proven ability to design, build, and optimize Joiner/Mover/Leaver (JML) workflows using Adaxes
or analog
, including automation rules, business logic, and approval flows.
Strong understanding of RBAC/ABAC implementation patterns.
Experience designing and implementing secure API integrations (REST APIs, token-based authentication, service-to-service communication).
Advanced troubleshooting and debugging capabilities across IAM ecosystems.
Strong automation and scripting skills (e.g., PowerShell, Python, Bash)
Ability to translate security requirements into scalable IAM solutions.
Knowledge
Strong knowledge of IAM architecture patterns and federation models.
In-depth understanding of authentication flows, token lifecycle management, and access control enforcement mechanisms.
Knowledge of identity lifecycle orchestration patterns and directory service integrations (e.g., Active Directory).
Familiarity with PAM integration and privileged access governance concepts.
Experience
3+ of experience in IAM or security engineering roles within enterprise environments.
Proven hands-on experience administering and engineering solutions on the Keycloak platform, including realm design, client configuration, identity brokering, custom authentication flows, role mapping, and token management.
Experience designing and implementing secure IAM integrations using APIs and federation protocols (SAML 2.0, OAuth 2.0, OpenID Connect).
Hands-on experience building and optimizing automated Joiner/Mover/Leaver (JML) workflows using Adaxes, including approval logic and lifecycle orchestration.
Demonstrated experience improving access lifecycle efficiency through automation and process redesign.
Experience troubleshooting complex IAM, SSO, and federation-related incidents.
Experience supporting identity-related security investigations and audit activities.
Education and Qualification
Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.
Advanced security certifications preferred (e.g., CISSP, CIAM, vendor IAM certifications).
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others.
CSM handbook
.
What You’ll Do
Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
Know the GitLab platform, our more common best practices, and use cases in order to guide the customer
Understand the customer journey and be able to guide them on future adoption
Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed
Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
Remain knowledgeable and up-to-date on GitLab releases
Provide immediate onboarding activities
Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant
Support GitLab Services in identifying and recommending training opportunities
What You’ll Bring
Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, DevSecOps
Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Experience partnering with customers to define and achieve business outcomes
Familiarity working with customers of sizes relevant to the assigned segment
Exceptional verbal, written, organizational, presentation, and communications skills
Detailed oriented and analytical Strong team player but self-starter
Project management experience & skills
Strong technical, analytic, and problem-solving skills
Alignment with our values, and willingness to work in accordance with those values
Ability to travel if needed and comply with the company’s travel policy
Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Fluent German
About the team
The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Malta
The Design function for the
Gaming vertical (
including
Games of Chance,
Poker
, and
Gamification
)
for product design direction and ownership of gaming-specific visual content governance.
The Wow
As the Head of Product Design, you will form part of the senior leadership team in the product
organization
, being responsible for the Gaming Design function
.
Your
goal
will be to enable and support the Gaming product teams in creating products and experiences that will delight our customers, with the authority to set design standards and solutions for others to follow. Moreover, you will be expected to be a key contributor on key Gaming product initiatives and inspire the rest of the
organization
in building great products and experiences. You will also hold ownership for the governance of gaming-specific visual content quality, including where execution is carried out by other teams.
Although this is a management role, you will still be expected to be a hands-on member of the team.
A taster of what you will be involved with:
Lead, mentor and inspire your team, fostering a culture of high performance, collaboration and innovation.
Lead the design team for a product domain, taking overall accountability for their performance and the quality of their work.
Develop a deep understanding of our customers, internal users, and products, both within yourself and within the team.
Ensure the structure of your team is well-defined and optimized for its purpose.
Organize and oversee the work of the team in alignment with the product roadmap and goals.
Provide recommendations and support to foster, grow and retain UX talent across the organization.
Work closely with Research, Insights, and Data to make evidence-based design decisions.
Own the implementation of the area’s UX/UI, maintaining excellence and consistency across the products and content.
Own and govern products-specific imagery and content quality, defining review and approval processes, so that assets produced by other teams (e.g. game studio materials, suppliers, marketing) meet brand and product standards before release.
Collaborate closely with the Branding team to ensure content aligns with the product strategy.
Be responsible for the information architecture of our products.
Own design for the Backoffice tools built to help maintain and operate our product offering.
Work closely with Product Management to enable and influence the products’ development roadmaps.
Take an active role on complex and strategic initiatives, providing expert guidance and support from a product design perspective.
Define and champion user centric design strategies and best practices across the Gaming organization.
Drive new thinking in the organization and stay well informed on the latest user experience and gaming trends.
Develop a strong understanding of user journeys and customer experience throughout the product organization.
Map, research and analyze user journeys to oversee the user experience for the product domain and drive iterative improvements.
Continuously review the live product to identify areas for improvement and any deviations from the expected experience.
Build effective working relationships across the organization, serving as a main point of contact and subject matter expert for product design.
Collaborate closely across all product development areas to ensure UX/UI, common elements of the experience, and visual assets remain consistent across platforms.
Collaborate frequently and closely with design leads working with other product domains to share best practices, drive cross-product initiatives, and ensure consistency in user interface design and user journeys.
Collaborate closely with the Central design team on design system matters, ensuring area's UI patterns and components stay aligned with central design system, standards and principles.
Stay open and fluent in modern technologies — such as but not exclusive to Generative AI, Machine Learning and workflow automation — and identify where they can be applied to improve product design, content production and backoffice capability.
Assist and support the senior product leaders (Heads, Directors, and/or equivalent) in any matters that may arise from time to time.
Contribute to product direction through active involvement in evolving and executing the product strategy and vision.
What we are looking for
Highly experienced in product design (5+ years) for web products serving desktop and mobile devices, covering both responsive and adaptive design.
A portfolio that showcases your design work, thought process, and problem-solving skills.
Experience working with industry standard software such as Figma (preferred), Sketch and/or Adobe XD to produce, test, explore and share design solutions.
Experience in leading and building a high performing design team.
Validated expertise in usability, analytics, user testing, information architecture, user journey mapping / optimisation, content strategy, and prototyping.
Experience working with a design system or pattern design library.
A relevant academic degree or qualifications would be considered a plus
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Position Overview:
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence.
Key Responsibilities:
— Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams.
— Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture.
— Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs.
— Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth.
— Assess team capabilities and optimize skills to reduce burden on internal teams.
— Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates.
— Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery.
— Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues.
— Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems.
— Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams.
— Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends.
— Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues.
— Design internal escalation flows with visibility into bottlenecks and aging issues.
— Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation.
— Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences.
Qualifications and Experience:
— 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments.
— 5+ years leading multi-tier global support organizations at Director or Senior Director level.
— Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners.
— Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling.
— Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics.
— Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients.
— Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred.
Benefits & Perks:
— Competitive salaries, bonus plan (for eligible roles), and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and their families.
— Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement.
— Bottomless snacks & beverages at certain office locations.
— Daily GrubHub stipend for lunch if coming into the office (US Offices).
Equal Opportunity Employment:
Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy.
To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support
Задачи:
— перестроить и масштабировать сортировочные центры: пропускная способность, оборудование, технологические процессы
— перестроить и масштабировать склад, транспорт, курьерскую доставку и last mile
— перестроить и масштабировать сеть филиалов, франчайзинговых отделений и постаматов
— контролировать SLA, себестоимость, операционную эффективность
— заниматься автоматизацией, операционной аналитикой и внедрять культуру Continuous Improvement
Требования:
— свободный английский, готовность проходить интервью на английском языке
— опыт управления высоконагруженными системами: сортировочные комплексы, автоматизированные распределительные центры, e-commerce, производство с непрерывным циклом
— высшее техническое или инженерное образование (MBA будет плюсом)
— 8+ лет на руководящих позициях, из них 5+ во главе крупного операционного блока или в роли COO
— опыт управления большими командами и развития руководителей среднего звена
— опыт реализации проектов по снижению затрат и повышению производительности с конкретными цифрами
— знание и использование Lean, Kaizen, TOC, WMS, TMS, ERP как рабочих инструментов
Условия:
— работа в офисе в Алматы
— подчинение CEO и взаимодействие с собственниками
Location: Philippines
About Salmon
Salmon is a fast-growing fintech company building the next-generation digital bank in the Philippines. We offer innovative credit and banking products, with a strong focus on customer experience. As we continue to grow, we are expanding our Customer Service team and looking for individuals who are passionate about helping people and eager to grow in a fast-moving environment.
What You’ll Do
• Provide customer support across multiple channels, including:
💬 live chat
📞 inbound phone calls
📧 email
• Assist customers with questions about loans, credit cards, transactions, and mobile app features.
• Handle concerns with empathy and accuracy, ensuring a helpful and respectful experience.
• Escalate complex issues to the appropriate teams when needed.
• Document all interactions in our CRM system according to company standards.
• Contribute ideas to improve tools, processes, and the overall customer journey.
What We’re Looking For
• Fluent in both Tagalog and English — written and spoken.
• Strong communication skills with a clear, customer-friendly tone.
• Bachelor’s degree in any field (completed).
• Comfortable using a computer, navigating websites, and learning new tools.
• A proactive, curious, and customer-first mindset.
• No prior work experience required — we will train you.
What We Offer
• Competitive salary with performance-based bonuses.
• Full training and support from day one.
• Opportunity to grow your career in a fast-paced fintech environment.
• A team that values initiative, empathy, and collaboration.
• Dynamic work culture with room to learn and contribute.
Location: Philippines
Workplace: Hybrid
About the job
Salmon – Who We Are and What We Do
Salmon is a fast-growing consumer FinTech group, founded in July 2022 with the vision of creating the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed bank and consumer-lending group.
Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20bn.
Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include International Finance Corporation (a member of the World Bank Group), Lunate (an investment management vehicle affiliated to the sovereign wealth fund of Abu Dhabi), and other prominent Fintech investors.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Responsibilities
- Create strategies and partnership models to develop profitable commercial relationships with retailers - through distribution channels, networks and individual retailers
- Build a portfolio of retailers across a variety of categories to develop long-term and strategic business relationships.
- Negotiate commercial terms, contracts and agreements that create sustainable, long-term value for the Company, retailers and consumers.
- Be accountable for retailer activity and engagement throughout the retailer's onboarding journey.
- Establish a proactive account management strategy to drive growth and retention by analyzing product performance, identifying cross-sell/up-sell opportunities and implementing best practices, marketing programs and other solutions to meet retailer needs and Company's strategic objectives.
- Provide sales data, dashboards and reports to retailers to show the value add to their business.
- Hire, train, manage and mentor a team of sales/distribution staff.
- Serve as a catalyst for change and continuous improvement of product enhancements, new solutions and go-to market strategies based on transaction data analysis, first-hand experience, competitor understanding and other insights.
- Work closely with the Key Accounts Management team/function, which is separate from the Point-of-Sale Networks team/function.
- Collaborate cross-functionality with marketing, compliance, risk, data / analysis, product and technology, finance, legal and operations and other teams as appropriate to achieve desired business results.
Requirements
- A minimum of five (5) years of experience in sales leadership roles, preferably within a B2C environment
- At least one (1) to two (2) years of managerial experience
- Experience in fintech, POS/BNPL, or retail industries is an advantage
- Demonstrated ability to work effectively in a fast-paced, multitasking environment
- Proficiency in English at B2 level or higher
- Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a leader of Applied AI Solutions Architecture in Japan, you will drive the adoption of frontier AI by enabling the deployment of Anthropic’s products (Claude for Enterprise, Claude Code, and API) across Japanese enterprises and digital-first organizations. You’ll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers’ business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You’ll lead and grow a Japan Applied AI team as Anthropic’s presence in the market continues to expand. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. Working alongside the existing Japan Applied AI leadership, you will scale processes and best practices for the region’s technical pre-sales engagements, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships.
In collaboration with the Sales, Product, and Engineering teams globally and locally, you’ll help enterprise partners incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills, in both Japanese and English, to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities
Lead and grow a team of Applied AI professionals in Tokyo (Solutions Architects and Product Engineers), providing both technical guidance and career development
Set goals and reviews for your team, promoting growth and output
Partner with the existing Japan Applied AI leadership to align on team structure, coverage, and best practices
Work with a handful of the highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
Partner closely with your aligned GTM leadership to understand customer requirements and co-build GTM strategies to drive adoption for Japanese enterprise customers and partners (including SIers and resellers)
Contribute to thought leadership through conference presentations, webinars, and technical content creation
Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
Drive collaboration across cross-functional teams to influence and unify stakeholders at all levels of the organization, including navigating consensus-driven decision-making within Japanese enterprises
Travel regularly to customer sites for executive-level sessions, technical workshops, and building relationships
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities
Stay current with emerging AI/ML trends and the competitive landscape in the Japanese enterprise tech sector
You may be a good fit if you have:
7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
3+ years of technical go-to-market management experience, specifically managing pre-sales teams
Native or business-level fluency in Japanese and professional proficiency in English
Experience working with Japanese enterprise customers and understanding local business culture and decision-making processes (e.g., ringi/nemawashi, multi-layer stakeholder alignment)
Experience with the unique technical requirements and technical procurement processes of Japanese enterprises, including working through SIers and channel partners
Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
An organizational mindset and enjoyment of scaling teams in a fast-growing, evolving environment
Excellent communication, collaboration, and coaching abilities
Comfort with uncertain, ambiguous, and fast-moving environments typical of the tech industry
Strong executive presence and the ability to foster deep relationships with technical leaders and engineering teams
At least a high-level familiarity with the architecture and operation of large language models and/or ML in general
Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
The ability to make ambiguous problems clear and identify core principles that translate across scenarios
A passion for making powerful technology safe and societally beneficial
Creative thinking about the risks and benefits of new technologies, beyond past checklists and playbooks
An active interest in emerging research and industry trends
Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Bengaluru, India
We are seeking a highly experienced QE Domain Lead with a strong background in QA leadership and demonstrated success progressing from a QE Lead role into a QE Manager role. This client facing position requires a holistic and business oriented approach to QA, strong stakeholder management across delivery, product, and engineering, and a practical mindset for embedding AI assisted testing practices into day to day quality engineering.
You will be the primary QE contact for an assigned domain, collaborating closely with the client's QE Director and Senior QE Manager, and owning release readiness and quality sign off across all domain releases. The role carries a dual scope, domain level coordination layered on top of team lead responsibilities, managed through deliberate delegation.
This role offers direct influence over quality outcomes across a technology domain, a close partnership with senior client leadership, and the opportunity to shape how AI assisted testing practices are adopted at scale.
This position is intended for Hyderabad based candidates who are available to work from the office.
Our client, a globally recognized leader in investment management education and certification, operates a scaled Quality Engineering function across multiple technology domains. With an AI native testing platform, automation first practices, and a structured weekly release cadence, the client is embedding quality as a continuous practice, not a final checkpoint. The QE Domain Lead sits at the center of this model, connecting project level execution to organizational quality strategy and ensuring that status, risks, and resource needs are visible before they become issues.
Serve as the primary QE contact for the domain across delivery, product, and engineering.
Own release readiness and quality sign-off for all domain releases, including coordinating multi-team verification across staging and production environments.
Coordinate with QE Leads and Senior QEs to stay aligned on active work, risks, and dependencies.
Ensure adequate QE coverage and skill sets across projects in the domain.
Define risk-based testing approaches and quality gates across multiple concurrent domain projects.
Own domain-level quality metrics and drive improvement when targets are not met.
Provide regular domain status reporting and represent the domain in QE leadership forums.
Estimate QE capacity needs for new projects and initiatives in the domain.
Coordinate cross-domain impact assessments when work spans multiple domains.
Proactively identify and escalate resource gaps, timeline risks, and quality issues.
Represent QE in delivery and product forums within the domain.
Collaborate with the domain delivery lead to ensure QE and delivery remain aligned.
Drive active adoption of AI-assisted testing tools and practices within the domain team.
Mentor QE Leads and Senior QEs, building team capability through deliberate delegation.
Proven career progression from QE Lead to QE Manager.
Extensive experience in enterprise environments with complex, cross-team delivery structures.
Experience engaging delivery, product, and engineering stakeholders in a business context.
Excellent communication skills, capable of translating technical topics into business language.
Solid understanding of modern QA practices, automation, and AI trends in testing.
Working knowledge of Playwright and TypeScript, sufficient to assess automation coverage quality, evaluate automation health, and support informed resourcing decisions.
Experience working within CI/CD delivery pipelines, applying Agile practices (Scrum, SAFe, or equivalent), and defining risk-based testing approaches across concurrent projects.
Proven experience owning quality metrics, status reporting, and improvement planning across multiple teams.
Experience coordinating QE delivery across multiple vendor or supplier teams within a single domain or program.
Proven ability to mentor and develop QA engineers and build a culture of quality ownership.
Familiarity with test case management and quality reporting platforms such as TestRail, LambdaTest, or equivalent.
Familiarity with large enterprise systems such as ERP, e commerce, and cloud platforms.
Experience with AI assisted testing tools in a QE context.
Location: Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Odesa, Ukraine; Remote.BG, Bulgaria; Remote.PL, Poland; Riga, Latvia; Sofia, Bulgaria; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia
We’re looking for a strong Golang Backend Engineer to join a product-focused engineering team. In this role, you’ll work closely with other engineers to build and maintain scalable backend services, improve system performance, and contribute to the overall architecture of the platform.
This is a great opportunity for someone who enjoys working in a fast-paced environment, is comfortable with modern backend technologies, and is eager to grow and experiment with new tools and approaches.
The project provides maintenance and development for a high-load platform for hotel reservations, It requires improvements and optimizations of the UI and backend functionality.
Develop and maintain backend services using Golang
Collaborate with cross-functional teams (engineering, DevOps, product)
Design and implement scalable APIs and services
Work within a microservices-based architecture
Ensure code quality through reviews and collaboration (e.g. pair programming)
Identify and resolve performance and reliability issues
Contribute to continuous improvement of engineering practices and processes
Troubleshoot and debug complex technical issues
2+ years of hands-on experience with Golang
Strong understanding of Go fundamentals, standard library, and best practices
Experience designing and working with APIs (REST and/or gRPC)
Experience with microservices architecture
Good understanding of asynchronous communication and concurrency
Solid problem-solving skills and proactive mindset
Experience working in collaborative engineering teams
Experience with cloud platforms (AWS, GCP, or Azure)
Familiarity with Linux environments
Experience with containers (Docker, Kubernetes) and related tools (e.g. ArgoCD)
Understanding of networking basics (routing, gateways, firewalls, etc.)
Experience with other programming languages (Java, Scala, C/C++, Rust)
Interest in the travel domain
Degree in Computer Science or a related field
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We combine mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences.
About the Role
We are looking for a
Head of Ambassador & Partner Growth
to own and scale GoMining's global partner-driven acquisition ecosystem, including ambassador, referral, affiliate, and growth partnership programs.
This is a strategic leadership role with full ownership of partner-driven growth — from acquisition strategy and program development to monetization, performance, and revenue generation.
You will be responsible for transforming these programs into a scalable, predictable, and profitable growth engine that attracts new users, increases engagement, and generates measurable business results.
We are looking for someone who combines
strong commercial thinking, performance marketing expertise, partnership development, and hands-on execution
.
Key Responsibilities
Growth Strategy & Channel Ownership
Own the global strategy, development, and performance of GoMining's ambassador, referral, affiliate, and growth partnership programs.
Build and scale these programs into predictable, measurable, and profitable user acquisition channels.
Identify growth opportunities across different markets, audiences, and partner segments.
Develop channel strategies, budgets, incentive models, and growth roadmaps.
Identify and launch new partnership-driven acquisition initiatives.
Build scalable processes and infrastructure to support international expansion.
Build and lead the team responsible for these growth channels.
Ambassador, Referral & Affiliate Programs
Lead the development and scaling of GoMining's global Ambassador Program.
Own and optimize referral and affiliate programs, including acquisition, activation, engagement, and retention.
Develop effective commission structures, referral mechanics, rewards, and partner incentive models.
Recruit and develop relationships with high-performing ambassadors, affiliates, creators, influencers, and community leaders.
Build partner segmentation, onboarding, education, and performance management processes.
Develop ambassador engagement initiatives, competitions, recognition programs, and campaigns.
Continuously improve partner activation, productivity, and long-term engagement.
Strategic Growth Partnerships
Identify and develop partnerships that drive measurable user acquisition and revenue.
Negotiate commercial terms, commissions, revenue-sharing agreements, and performance targets.
Build long-term relationships with key partners, high-performing affiliates, and influential community leaders.
Explore new acquisition opportunities across crypto, fintech, Web3, and adjacent industries.
Develop co-marketing initiatives, joint campaigns, and partner-led growth activities.
Expand the partner ecosystem into new geographies and audience segments.
Performance, Analytics & Revenue
Take ownership of channel KPIs, including new users, paying users, revenue, CAC, LTV, ROI, conversion, and partner retention.
Manage the full acquisition funnel, from partner activity and referrals to registration, conversion, and monetization.
Analyze performance by channel, geography, partner segment, and cohort.
Optimize acquisition costs, commission structures, and channel profitability.
Build transparent reporting, performance dashboards, and revenue forecasts.
Identify underperforming areas and continuously test new approaches to improve results.
Ensure sustainable unit economics and measurable return on partner investments.
Leadership & Cross-Functional Collaboration
Build, manage, and develop a high-performing team across ambassador, affiliate, referral, and partnership growth functions.
Establish scalable processes, operating standards, and performance management systems.
Collaborate with Product, Performance Marketing, Brand, Content, Analytics, Finance, and Community teams.
Work with Product teams to improve referral mechanics, tracking, attribution, and partner experience.
Provide ambassadors and partners with the tools, content, education, and support needed to succeed.
Collect partner feedback and translate market insights into product and growth opportunities.
Ensure partner activities comply with brand standards, relevant regulations, and anti-fraud requirements.
Requirements
5+ years of experience in
affiliate marketing, ambassador programs, referral marketing, growth partnerships, or other performance-driven acquisition channels
.
Proven experience building, managing, and scaling affiliate, referral, ambassador, or partnership-driven acquisition programs.
Demonstrated track record of driving measurable user acquisition, revenue growth, and commercial results through partner channels.
Experience owning acquisition or revenue targets, managing channel budgets, and optimizing unit economics.
Strong understanding of performance marketing, conversion funnels, CAC, LTV, ROI, attribution, and retention.
Experience developing and optimizing commission structures, referral mechanics, partner incentives, and revenue-sharing models.
Proven ability to recruit, negotiate with, and manage high-performing affiliates, creators, influencers, or commercial partners.
Strong analytical skills and ability to make data-driven decisions based on funnel, cohort, and channel performance.
Experience building and managing teams, establishing processes, and leading cross-functional initiatives.
Ability to combine strategic leadership with hands-on execution.
Experience working across international markets and scaling programs across different geographies.
Excellent communication, negotiation, and stakeholder management skills.
English C1+.
Nice to Have
Experience in
crypto, Web3, fintech, trading, iGaming, or other performance-driven digital industries
.
Existing network of crypto affiliates, creators, influencers, community leaders, or growth partners.
Experience scaling multiple partner-driven acquisition channels simultaneously.
Experience with affiliate tracking, referral management, attribution, and marketing automation platforms.
Understanding of referral fraud, affiliate compliance, and incentive abuse.
Experience building partner programs for global B2C products with large user bases.
Experience with Telegram, Discord, X, YouTube, and other crypto-native platforms.
Strong understanding of Bitcoin and the broader crypto ecosystem.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Dubai, United Arab Emirates
ABOUT AHS
AHS is a Dubai-based Group focused on ultra-luxury real estate development, strategic investments and high-value ventures. Operating primarily in the real estate sector, the Group continues to expand across projects that are reshaping Dubai's landscape, while ensuring financial discipline and long-term value creation.
2. ROLE PURPOSE
AHS is seeking an Investment Banker with an investment banking or corporate finance background to strengthen the Group's investment function. The Investment Banker will lead the financial analysis, valuation and execution work behind the Group's investment, acquisition and financing decisions.
The role covers the full transaction cycle, from screening and modelling opportunities through due diligence, structuring and execution, to monitoring the performance of investments after closing, and ensures every decision presented to management is supported by rigorous, well-documented analysis.
3. KEY RESPONSIBILITIES
3.1 Investment Screening and Evaluation
• Screen and evaluate investment opportunities, including land and asset acquisitions, development projects, joint ventures, strategic partnerships and corporate investments, against the Group's investment criteria.
• Conduct market, sector and competitor research to support investment theses and test key assumptions.
3.2 Financial Modelling and Valuation
• Build and maintain detailed financial models, including development feasibility, project cash flow, returns and three-statement models.
• Perform valuations using DCF, comparable transactions, comparable companies and residual land value methods.
• Calculate and analyse ROI, IRR, NPV, equity multiple, payback and profitability, and run sensitivity and scenario analyses on key drivers.
3.3 Transaction Execution
• Support the execution of acquisitions, disposals, joint ventures and strategic investments from initial offer through to closing.
• Prepare term sheets, offer letters and transaction timelines, and support senior management in negotiations.
• Coordinate with Legal, Finance and external advisers (lawyers, valuers, auditors and technical consultants) throughout the transaction process.
3.4 Capital Structuring and Financing
• Analyse and recommend capital structures and financing options for projects and investments, including bank debt, project finance, equity and co-investment structures.
• Support discussions with banks and financial institutions on financing terms, and model the impact of financing on returns and covenants.
3.5 Due Diligence and Risk Assessment
• Lead and coordinate financial, commercial and operational due diligence on target investments and counterparties.
• Identify, assess and quantify key risks (market, financial, legal, regulatory and counterparty) and propose mitigates.
3.6 Investment Committee Materials
• Prepare investment memoranda, Investment Committee papers, board presentations and recommendations that clearly present the investment case, risks and returns.
• Prepare transaction materials such as teasers, information memoranda and presentations for partners and co-investors, as directed by senior management.
3.7 Portfolio Monitoring and Reporting
• Monitor the performance of existing investments and projects against approved business cases, and report variances and recommended actions to management.
• Maintain a database of transactions, market benchmarks and comparable deals to support future valuations.
3.8 Governance and Compliance
• Ensure all investment activity follows the Group's investment policy, delegation of authority, KYC and anti-money laundering requirements, confidentiality and conflict-of-interest policies.
Requirements
• Up to 7-10 years of relevant experience in investment banking, corporate finance, M&A, transaction advisory, private equity or real estate investment.
• Bachelor's degree in Finance, Commerce, Economics or Business; CFA, CA or MBA (Finance) preferred.
• Proven experience building financial models and valuations from scratch, and supporting live transactions from origination to closing.
• Real estate, development or GCC market transaction experience is a strong advantage.
-
SKILLS AND COMPETENCIES
•
Technical:
advanced financial modelling and valuation (DCF, IRR, NPV, comparables, residual land value).
•
Analytical:
strong attention to detail and ability to test assumptions and challenge numbers.
•
Communication:
clear, concise investment memoranda and presentations for senior management and boards.
•
Execution:
able to manage multiple transactions, advisers and deadlines at the same time.
•
Integrity and discretion:
handles confidential and price-sensitive information with professionalism.
•
Tools:
advanced Excel and PowerPoint; Argus, Bloomberg, Capital IQ or similar tools are an advantage.
Location: Dubai, United Arab Emirates
The Experience Capability & Performance Manager defines what a competent KAIZEN Experience Manager looks like, measures every Experience Manager against that standard, and closes the gap — so community and building performance is consistent across the portfolio regardless of which Experience Manager is assigned.
The role owns capability, standards, assessment, development and KPI visibility. It also owns the orientation, technical onboarding and readiness of all new Experience Managers, and builds the SME, trainer, buddy and mentor network that makes the model scalable across a growing population.
Portfolio Managers remain the Experience Manager's line manager and retain full accountability for day-to-day management, operational performance, formal performance management and consequences. This role works through influence, not line authority.
What You’ll Do
✅ Set the Standard
Own and maintain the Experience Manager Competency Standard
Assess all 27 EMs against it; re-assess every 6 months
Publish the live Capability Matrix and population-level gap analysis
✅ Develop & Coach
Turn assessment results into signed, tracked development plans
Design and deliver the EM technical curriculum & certification
Provide field-based 1:1 coaching; build a network of SMEs, trainers, buddies & mentors
Verify application on-site — self-reported completion is not accepted
✅ Onboard for Readiness
Own the full orientation & technical onboarding journey for all new hires
Assess at Day 30 and Day 90; no unsupervised assignments until certified
Target: median time to CORE certification ≤ 60 days
✅ Clarify Performance
Own the EM KPI framework & monthly Performance Scorecard
Reconcile data across Masterplan, SnagReport, Finance & Mollak
Diagnose gaps: capability vs management vs process vs data — Portfolio Managers decide the action
✅ Raise Standards Continuously
Build and maintain the EM Standards Library (SOPs, playbooks, checklists)
Update within 15 working days of any regulatory change
Fix the process before training the person
Requirements
Essential
Bachelor’s degree (Engineering, Property/Facilities Management, Business Admin or related)
6+ years in Dubai OA/community management — minimum 3 years personally running portfolios, budgets, General Assemblies, Mollak cycles & service-provider performance
Proven track record raising others’ performance to measurable standards — with before/after evidence
Deep knowledge: Dubai Law No. 6/2019, RERA, Mollak, escrow, service charges, DLP, FM contracting
Advanced Excel; Masterplan, SnagReport, Mollak portal experience
Fluent written & spoken English — Arabic is an advantage
Preferred
RERA/DREI or accredited OA management qualification
Train-the-Trainer, ICF/EMCC coaching, or CIPD/A1 assessor qualification (can be funded post-hire)
Core Competencies
Expert in OA Governance & Service Charge Management
Expert in Community Operations & Provider Management
Expert in Technical Training, Coaching & Facilitation
Expert in Persuasion & Influencing —
your success depends entirely on this
Solid in Assessment, Data Analysis & Process Improvement
УдалённоseniorPL
УдалённоseniorRemote, Austria; Remote, Germany
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ГибридheadPhilippines; Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu