Location: Hybrid - London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About Startups @ Vercel
The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence. Startups move faster than ever—what used to take years now happens in days—and the decisions founders make early can either unlock scale or become long-term constraints. We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most.
We’re a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies. Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction.
We operate with a growth mindset and strong shared ownership. We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn’t obvious. Resilience, curiosity, and a willingness to push through hard problems are table stakes here.
This is a team for people who want to operate with high trust, high agency, and high impact — alongside peers who care deeply about helping startups succeed.
About the role
You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio.
If you’re based within commuting distance of our London office, the role includes in-office anchor days.
What you'll do
Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints
Landing new logos, driving early activation, and making Vercel the default choice before competitors get in
Driving first activation, earning trust fast, and positioning Vercel as the obvious default stack
Focus on pipeline generation, outbound, identifying high-potential startups early
Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns
Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work
Operate comfortably in an evolving environment, helping refine early motions and turn what works into repeatable playbooks
What you need
We’re looking for someone who sits at the intersection of technical curiosity, commercial excellence, and startup mindset. You identify pattern recognition, have founder empathy, and have the ability to speak credibly to pre-seed through Series D companies and beyond who are making fast decisions.
You might be a great fit if you’ve developed this skill set through a range of paths—whether as a builder, founder, engineer, or in a technical go-to-market role—and you bring strong judgment, ownership, and curiosity to how you work.
In practice, this looks like someone who:
Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled
Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles
Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities
Believes that the best revenue outcomes come from deeply successful customers, not transactional selling
Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs
Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured
Is energized by ownership, accountability, and helping customers make smart decisions
What This Role Is Not
Not a pure Customer Success role focused on reactive support
Not a transactional sales role detached from customer outcomes
Not a highly scripted role with narrow ownership or predefined motions
This role requires judgment, curiosity, and comfort operating across technical, strategic, and commercial dimensions.
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
PointClickCare is searching for a Principal Software Data Engineer who will contribute to all phases of the software development life cycle, and will play a crucial role in designing, developing, and maintaining large scale Data Platform and data pipelines based on microservices architecture, while also encouraging and optimizing the daily execution of technical excellence across an empowered team.
This is a hands-on leadership role, requiring the ability to enhance and implement batch and real-time data solutions already in progress, mentor other team members, and deliver both business and technical objectives through ambiguity and uncertainty.
This is an opportunity to shape the future of our data ecosystem. You’ll work with a passionate team and modern technologies to drive innovation that impacts the entire organization. The ideal candidate thrives as an individual contributor, while making a significant technical impact and elevating the team’s capabilities.
To succeed as a Principal Software Data Engineer at PointClickCare, you need to be collaborative, adventurous and passionate. Collaborative means that you’re enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. Adventurous means that you’re not afraid to dive into uncharted technical territory and get your own hands dirty, while supporting and driving delivery of complex features through a dedicated Scrum team. Passionate means that you’re eager to learn and share knowledge that drives the team forward, and excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
-Lead and guide the design and implementation of scalable distributed systems based on Java microservices
-Engineer and optimize data pipelines using solutions like Apache Hudi, Apache Trino, Azure ADLS
-Collaborate cross-functionally with product, analytics, and AI teams to ensure data is a strategic asset
-Advance ongoing modernization efforts, deepening adoption of event-driven architectures and cloud-native technologies
-Drive adoption of best practices in data governance, observability, and performance tuning for data workloads
-Embed data quality in processing pipelines by defining schema contracts, implementing transformation tests and data assertions, enforcing backward-compatible schema evolution, and automating checks for freshness, completeness, and accuracy across batch and streaming paths before production deployment
-Establish robust observability for data pipelines by implementing metrics, logging, and distributed tracing for streaming jobs, defining SLAs and SLOs for latency and throughput, and integrating alerting and dashboards to enable proactive monitoring and rapid incident response
-Foster a culture of quality through peer reviews, providing constructive feedback and seeking input on your own work
What qualifications we’re looking for:
-Principal Software Data Engineer with at least 10 years of professional experience in software or data engineering, including a minimum of 4 years focused on data pipelines (batch and streaming)
-Proven experience driving technical direction and mentoring engineers while delivering complex, high-scale solutions as a hands-on contributor
-Strong understanding of event-driven architectures and distributed systems, with hands-on experience implementing resilient, low-latency pipelines
-Practical experience with cloud platforms (AWS, Azure, or GCP) and containerized deployments for data workloads
-Fluency in data quality practices and CI/CD integration, including schema management, automated testing, and validation frameworks (e.g., dbt, Great Expectations)
-Operational excellence in observability, with experience implementing metrics, logging, tracing, and alerting for data pipelines using modern tools
-Solid foundation in data governance and performance optimization, ensuring reliability and scalability across batch and streaming environments
-Proven experience with Lakehouse architectures and related technologies, including Apache Hudi, Azure ADLS Gen2, HDFS, and other big data technologies (Trino, Databricks, Spark)
-Strong collaboration and communication skills, with the ability to influence stakeholders and evangelize modern data practices within your team and organization.
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $167,700-209,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We are seeking a highly technical and experienced Engineering Manager to one of our business critical engineering team. This role is ideal for a hands-on leader who thrives in a fast-paced environment, has a deep understanding of collaborative document editing technologies, and is passionate about building scalable, high-performance software. As the Manager, you will oversee the development and delivery of innovative features, ensure technical excellence, and mentor a team of talented engineers.
The Role:
- Technical Leadership: Provide hands-on technical guidance to the team, ensuring best practices in software development, architecture, and design.
- Team Management: Lead, mentor, and grow a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- Product Development: Drive the development of new features and enhancements, ensuring high performance, scalability, and reliability.
- Collaboration: Work closely with product managers, designers, and other engineering teams to align on goals, prioritize initiatives, and deliver exceptional user experiences.
- Code Quality: Oversee code reviews, ensure adherence to coding standards, and advocate for clean, maintainable, and testable code.
- Innovation: Stay up-to-date with the latest trends and technologies in collaborative editing, cloud infrastructure, and web development, and apply them to improve our product.
- Operational Excellence: Ensure the stability and performance of the Docs platform, proactively addressing technical debt and optimizing system architecture.
Qualifications:
- Technical Expertise:
- Proficiency in Node.js, relational databases, and at least one modern frontend framework.
- Experience with AWS cloud services and infrastructure.
- Leadership Experience:
- Proven track record of managing and scaling engineering teams.
- Strong ability to mentor and develop technical talent.
- Problem-Solving Skills:
- Ability to tackle complex technical challenges and make data-driven decisions.
- Communication:
- Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
- Education & Experience:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent industry experience.
- 7+ years of software engineering experience, with at least 1 year in a leadership role.
#LI-Remote
#LI-MAV
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
Workplace: Remote
ABOUT US
Asteri is an AI-native Work Intelligence and Orchestration Platform that gives large enterprises the intelligence to understand how work is performed today and how it should be performed in the era of AI, eliminating inefficiencies and identifying high-impact opportunities for AI augmentation. Our platform orchestrates AI and human work with enterprise-grade governance, auditability, and measurement built for production environments at scale.
THE ROLE
As a Frontend Engineer at Asteri, you’ll lead the evolution of our user interfaces and front-end architecture. You will build the interactive platform that powers our AI-native orchestration engine, ensuring that complex data workflows and AI-driven insights are delivered through intuitive, high-performance web applications. While your primary focus is the presentation layer and front-end architecture, you will work closely with backend systems, understanding the full lifecycle of data from the database through the API to the user.
WHAT YOU’LL DO
- Build sophisticated, high-performance front-end systems using modern frameworks (e.g., Next.js, React).
- Create rich, intuitive TypeScript interfaces that provide visibility into orchestration workflows, AI performance, and operational insights.
- Collaborate closely with designers and product managers to translate complex AI orchestration concepts into seamless user experiences.
- Bridge the gap between front and back: Design and consume clean, well-documented APIs (FastAPI, Node.js) while ensuring type safety and efficient data fetching across the stack.
- Optimize front-end performance and scalability, ensuring a responsive experience even when handling large datasets and real-time updates.
- Integrate with internal and external APIs (e.g., Jira, Slack, document stores) to create a unified orchestration graph within the UI.
- Ensure production reliability on the front end: Implement comprehensive testing (Unit, Integration, E2E), CI/CD pipelines, and monitoring.
- Champion front-end engineering excellence: Drive architectural decisions, establish best practices, and mentor peers in modern UI development
What Will Make You Successful
Must-Haves
- 5+ years of software engineering experience, with a deep focus on front-end development and architecture.
- Mastery of TypeScript and modern React patterns (Hooks, Context, Server Components, etc.).
- Strong understanding of the full web stack: Experience working with APIs (REST, GraphQL) and an understanding of database concepts (Postgres, SQL).
- Proficiency with CSS/styling frameworks (Tailwind, CSS-in-JS) and a keen eye for UI/UX detail.
- Experience building and deploying production-grade web applications using containerized workflows (Docker).
- Strong engineering rigor: testing (Jest, React Testing Library, Playwright/Cypress), peer review, and CI/CD.
- Excellent communication and collaboration skills; ability to lead front-end initiatives from concept to production.
Nice-to-Haves
- Experience with state management libraries and data-fetching strategies (React Query, SWR, Redux).
- Familiarity with LLMs and building AI-driven user interfaces (streaming responses, prompt-based interactions).
- Exposure to back-end development with Python (FastAPI) or Node.js.
- Knowledge of data visualization libraries (D3.js, Recharts, etc.) for displaying complex orchestration graphs.
- Familiarity with high-growth startups and/or agile, fast-moving environments.
- Interest in building developer tools or productivity platforms.
WHY JOIN US
You’ll shape the frontend of an AI-native work intelligence and orchestration platform used by large enterprises, building interfaces that make complex systems understandable, trustworthy, and usable. You’ll work closely with Product, Design, and Backend teams to define frontend architecture and standards, with real ownership over performance, quality, and user experience. We offer competitive compensation with equity, a remote-friendly culture, and a pragmatic, production-first approach to building enterprise AI software.
Location: Remote
Workplace: Remote
ABOUT US
Asteri is an AI-native Work Intelligence and Orchestration Platform that gives large enterprises the intelligence to understand how work is performed today and how it should be performed in the era of AI, eliminating inefficiencies and identifying high-impact opportunities for AI augmentation. Our platform orchestrates AI and human work with enterprise-grade governance, auditability, and measurement built for production environments at scale.
THE ROLE
As a Full Stack Engineer at Asteri, you will design, build, and scale core product capabilities across backend services and frontend interfaces that power our AI-native enterprise platform. You will work on systems at the intersection of enterprise workflows, AI agents, and human-in-the-loop processes, with a strong focus on reliability, clarity, and usability.
This is a hands-on role with meaningful ownership over production systems used by large enterprise customers.
WHAT YOU’LL DO
- Design and deliver scalable full-stack systems, including backend services, APIs, and interactive web applications
- Build and evolve backend services with clean, well-documented APIs and strong observability, reliability, and performance
- Develop intuitive frontend experiences that provide visibility into workflows, orchestration state, permissions, and operational insights
- Implement workflow and orchestration logic that coordinates tasks between humans and AI systems, including policies, retries, SLAs, and auditability
- Integrate internal and external systems (e.g., enterprise tools, data sources, third-party APIs) to support end-to-end workflows
- Ensure production readiness through strong testing practices, CI/CD pipelines, monitoring, and operational best practices
- Collaborate closely with product, AI, platform, and enterprise customers to translate requirements into robust, maintainable solutions
- Contribute to architectural decisions and continuously improve system scalability, maintainability, and developer experience
WHAT WILL MAKE YOU SUCCESSFUL
MUST-HAVES
- 7+ years of experience as a software engineer building and operating production web applications
- Experience developing secure enterprise applications, with preference for regulated industries
- Strong backend development experience (e.g., Python with FastAPI or Django, or Node.js with TypeScript)
- Solid experience building modern frontend applications (e.g., React with TypeScript)
- Experience designing and consuming APIs and working with relational databases (e.g., Postgres)
- Strong engineering fundamentals, including automated testing, code reviews, debugging, and performance optimization
- Experience deploying and operating applications in cloud environments (AWS, Azure, or GCP)
- Ability to take ownership of projects end-to-end in a fast-moving startup environment
NICE-TO-HAVES
- Experience working with AI-enabled products or ML-powered systems
- Familiarity with workflow orchestration, state machines, or event-driven architectures
- Experience with containerization and infrastructure tooling (Docker, Kubernetes, Terraform)
- Exposure to enterprise requirements such as SSO, RBAC, audit logging, or compliance
- Experience working in regulated or security-conscious environments
- Interest in building developer tools, productivity platforms, or enterprise software
WHY JOIN US
Build the core product of an AI-native work orchestration platform used by global enterprises. Work with a senior leadership team with high autonomy and real ownership. Competitive compensation with remote-friendly culture, and a pragmatic, safety-first approach to building AI systems that work in production.
Location: Remote, Greece
Workplace: Remote
ABOUT US
Asteri is an AI-native Work Intelligence and Orchestration Platform that gives large enterprises the intelligence to understand how work is performed today and how it should be performed in the era of AI, eliminating inefficiencies and identifying high-impact opportunities for AI augmentation. Our platform orchestrates AI and human work with enterprise-grade governance, auditability, and measurement built for production environments at scale.
THE ROLE
As a Principal Engineer at Asteri, you will be a technical leader and architect, driving the design, development, and scaling of core product capabilities across our AI-native orchestration platform. You will provide technical vision and leadership at the intersection of enterprise workflows, AI agents, and human-in-the-loop processes, ensuring our systems meet the highest standards of reliability, scalability, and usability.
This is a high-impact leadership role with deep ownership over the technical roadmap and production systems used by global enterprise customers.
WHAT YOU’LL DO
- Lead the architectural design and delivery of scalable full-stack systems, ensuring alignment with long-term business and technical goals
- Define and evolve backend and front end services and architectures with a focus on clean APIs, high availability, observability, security, compliance and and performance
- Drive the technical direction for frontend experiences, ensuring consistency, accessibility, and superior operational visibility
- Architect complex workflow and orchestration logic, establishing patterns for AI-human coordination, policy enforcement, and auditability
- Oversee the integration of enterprise-scale systems and data sources, ensuring robust end-to-end workflows, including policies, resiliency, SLAs, and auditability
- Set the standard for production excellence through advanced testing strategies, CI/CD evolution, and proactive operational monitoring
- Partner with product, AI, and design leaders to translate high-level requirements into strategic technical roadmaps and robust solutions
- Mentor senior engineers, lead technical reviews, and continuously elevate the engineering culture, developer experience, and system maintainability
WHAT WILL MAKE YOU SUCCESSFUL
MUST-HAVES
- 10+ years of experience as a software engineer, with a proven track record of architecting and operating large-scale production applications
- Deep experience building and securing enterprise-grade applications, ideally in highly regulated environments
- Expert-level backend development skills (e.g., Python, Node.js/TypeScript) and experience designing distributed systems
- Advanced experience with modern frontend frameworks (e.g., React with TypeScript) and building complex, stateful web applications
- Mastery of API design and database modeling with relational databases (e.g., Postgres) at scale
- Strong track record of technical leadership, including mentoring engineers and driving architectural decisions across teams
- Experience operating and optimizing mission-critical applications in cloud environments (AWS, Azure, or GCP)
- Exceptional ability to navigate ambiguity and take ownership of strategic technical initiatives in a fast-paced environment
NICE-TO-HAVES
- Experience architecting AI-enabled enterprise products or ML-powered systems
- Expert-level knowledge of workflow orchestration, state machines, or event-driven architectures
- Experience with platform engineering, container orchestration (Kubernetes), and infrastructure-as-code (Terraform)
- Deep understanding of enterprise security and compliance requirements (SSO, RBAC, SOC2, etc.)
- Experience working in regulated or security-conscious environments
- Passion for fostering a culture of technical excellence and pragmatic innovation
WHY JOIN US
Lead the next phase of an AI-native work intelligence and orchestration platform used by global enterprises. You’ll shape architecture and execution alongside a senior engineering team, with meaningful ownership and direct influence on technical and product direction. We offer competitive compensation with equity, a remote-friendly culture, and a pragmatic, safety-first approach to delivering reliable AI systems in production.
Location: Remote, Georgia; Remote, Greece; Remote, Serbia
Workplace: Remote
ABOUT US
Asteri is an AI-native Work Intelligence and Orchestration Platform that gives large enterprises the intelligence to understand how work is performed today and how it should be performed in the era of AI, eliminating inefficiencies and identifying high-impact opportunities for AI augmentation. Our platform orchestrates AI and human work with enterprise-grade governance, auditability, and measurement built for production environments at scale.
THE ROLE
We are hiring a QA Automation Engineer to join our growing engineering team. As a key member of the QA function, you will have the opportunity to define and build our quality assurance strategy from the ground up. In this role, you will be responsible for ensuring the reliability and quality of our AI-native enterprise platform. You will work in a fast-moving startup environment where balancing speed and quality is critical. While developers own unit, component, and service API tests, this role focuses on high-impact automation that secures production releases.
This is a hands-on role with meaningful ownership over the end-to-end quality of production systems used by large enterprise customers.
WHAT YOU’LL DO
- Define and execute quality strategies and test plans aligned with the product roadmap and release cycles
- Build and maintain an automation suite for cross-service end-to-end API tests and UI tests using modern frameworks
- Integrate automated tests into developer workflows and CI/CD pipelines to enable continuous quality and rapid feedback
- Design automation approaches that provide high confidence in every production release
- Perform targeted manual testing for new features and bug fixes
- Partner closely with software engineers, product managers, and platform teams to embed quality throughout the development lifecycle
WHAT WILL MAKE YOU SUCCESSFUL
MUST-HAVES
- Experience automating browser-based enterprise applications using modern frameworks such as Playwright
- Experience with automated API testing and validating complex cross-service workflows
- Ability to thrive in a fast-paced startup environment while balancing speed with high quality
- Comfort operating as the sole QA engineer, with full ownership of quality practices, while working within a senior engineering team
NICE-TO-HAVES
- Practical experience with TypeScript and contributing to shared automation codebases
- Familiarity with cloud-native technologies, particularly AWS
- Strong written and verbal communication skills for documenting test plans and collaborating cross-functionally
- Interest or experience in testing AI-enabled products or ML-powered systems, including using AI to automate tests
WHY JOIN US
You’ll be the driving force behind quality at Asteri, owning our quality engineering practices end-to-end and shaping how enterprise-grade AI systems get delivered to production. We offer competitive compensation, a remote-friendly culture, and a pragmatic, production-first mindset as we build the future of work orchestration.
Location: New Zealand
We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.
About Intellect
Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey. Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered
Role & Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports on key issues and referrals actioned
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Conducting risk assessments, including lethality assessment for suicide cases
Requirements
Qualifications
1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings
Fluent communication skills in your native language; proficiency in additional languages is a plus
Experience managing high-risk situations, including those at risk of suicide or in acute crisis
Resilience and emotional composure under pressure, with the ability to recover from challenging interactionsations, ability to bounce back from stressful interactions and high-risk case
Preferred Qualifications
Background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
Proficiency in multiple languages
Location: Remote
Workplace: Remote
ABOUT US
Asteri is an AI-native Work Intelligence and Orchestration Platform that gives large enterprises the intelligence to understand how work is performed today and how it should be performed in the era of AI, eliminating inefficiencies and identifying high-impact opportunities for AI augmentation. Our platform orchestrates AI and human work with enterprise-grade governance, auditability, and measurement built for production environments at scale.
THE ROLE
We are looking for an AI & ML Engineer with strong software engineering foundations to join our growing engineering team. This role sits at the intersection of applied AI and production software and focuses on building reliable, scalable, enterprise-ready AI systems.
You will work closely with software engineers and platform teams to design, deploy, and operate AI-powered capabilities that directly power our core product. This is not a research-only role: success is measured by production impact, reliability, and customer value.
If you are excited about building AI systems that operate in real enterprise environments with real constraints, real users, and real accountability - we’d love to talk.
WHAT YOU’LL DO
- Design, build, and operate production-grade AI/ML systems that power Asteri’s orchestration platform
- Collaborate closely with backend, platform, and frontend engineers to integrate AI capabilities into scalable, reliable product workflows
- Deploy and iterate on LLM-based applications in production, continuously evaluating quality, latency, and cost
- Own retrieval and agentic systems (e.g., RAG pipelines, workflow agents, policy-driven logic) end-to-end
- Define and run rigorous evaluation and testing for AI systems, including offline experiments and production monitoring
- Improve model performance and system behavior over time through experimentation, tuning, and system-level optimizations
- Implement strong engineering practices for AI development, including testing, CI/CD, versioning, and rollback strategies
- Stay current with advances in applied AI and generative models and translate relevant techniques into practical product improvements
- Partner with cross-functional teams to understand product requirements and translate them into robust AI solutions
WHAT WILL MAKE YOU SUCCESSFUL
MUST-HAVES
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or equivalent practical experience
- Strong proficiency in Python and experience building production software
- 5+ years of professional experience spanning software engineering and applied AI/ML development
- Experience deploying and operating ML or LLM-based systems in production environments
- Solid understanding of machine learning fundamentals, model evaluation, and system-level tradeoffs
- Experience with cloud-based deployment of ML systems
- Strong software engineering skills, including systems design, testing, and performance optimization
- Ability to reason about and communicate complex technical concepts clearly
- Comfortable working independently while collaborating closely with a senior engineering team
NICE-TO-HAVES
- Experience building applications with LLM frameworks such as LangChain, LlamaIndex, or Hugging Face
- Deep experience with retrieval-augmented generation (RAG) systems and optimization techniques
- Familiarity with ML lifecycle and experimentation tools (e.g., MLflow, Weights & Biases, DVC)
- Experience building distributed or data-intensive systems
- Exposure to enterprise or regulated environments
WHY JOIN US
You’ll have direct ownership of critical AI systems, real production impact, and the opportunity to shape how AI is safely and effectively deployed alongside humans at scale. Competitive compensation with remote-friendly culture, and a pragmatic, production-first approach to AI.
Location: Australia
Are you passionate about making a difference for those in urgent need? As a Crisis Helpline Responder, you’ll provide immediate support and guidance to individuals in crisis, offering compassionate listening, crisis intervention, and critical referral services to help callers navigate their most challenging moments.
In this role, you’ll work closely with a dedicated team of mental health professionals, ensuring the safety and well-being of callers by connecting them with the appropriate resources and support systems.
This flexible, remote part-time role allows you to work from anywhere. While we prefer local candidates fluent in the local language, we welcome all qualified applicants aligned with our mission.
Why This Role Matters
Your role is essential in providing a lifeline to individuals experiencing distress, including those affected by suicide, self-harm, or mental health crises. You’ll be trained in evidence-based techniques to deliver immediate relief and guide callers to the appropriate resources, making a tangible impact in people’s lives.
Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Conducting over the phone risk assessments and high risk assessment, including but not limited to, lethality assessment for suicide cases or individuals who have been found to be at risk.
Providing a range of evidenced based, professional crisis counseling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports or, where applicable risk assessment reports, on key issues and referrals actioned.
Where applicable or necessary, sign off on conducted risk assessments.
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis.
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Prepare psychological reports, risk summaries, and other clinical documentation as required
Requirements
Qualifications
Master's Degree in Counselling/Counselling Psychology/Clinical Psychology or relevant mental health fields
Active license with Australian Counselling Association (ACA), Psychotherapy and Counselling Federation of Australia (PACFA), or Australian Health Practitioner Regulation Agency (AHPRA)
1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings
Fluent communication skills in your native language; proficiency in additional languages is a plus
Experience managing high-risk situations, including those at risk of suicide or in acute crisis
Resilience and emotional composure under pressure, with the ability to recover from challenging interactions and ability to bounce back from stressful interactions and high-risk case
Experience in clinical assessment, psychological report writing, and risk documentation
Preferred Qualifications
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
Proficiency in multiple languages
Location: San Francisco
Workplace: OnSite
🧠 ABOUT LEGION HEALTH
At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale.
Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.
📍 ROLE LOGISTICS
- Job Type: Full-Time
- Role Type: Lifecycle Marketing / CRM / AI-Native Patient Engagement / Retention / Growth
- Ideal Experience Level: 6+ years, including 3+ years owning lifecycle, CRM, retention, or owned-channel growth
- Location: In-Person in San Francisco, CA
- US Visa Sponsorship: Yes
🚀 THE OPPORTUNITY
Legion is hiring an Consumer AI Lifecycle Product and Marketing Lead to build the AI-native patient communication engine that helps people start care, stay in care, come back when they lapse, and feel personally supported across months and years of treatment.
This is not a typical lifecycle marketing job. We are not looking for someone to manage a static email calendar, build a few drip campaigns, and optimize subject lines. Legion has rich patient data, production AI, clinical workflows, scheduling events, insurance data, intake behavior, appointment history, medication renewal patterns, and care operations all inside one vertically integrated system. That means we can build something far more powerful: a personalized, proactive communication engine that knows where each patient is in their journey and automatically helps move them to the next right step.
You will build the system that makes Legion feel impossibly responsive. A patient who stalls in intake should get the right nudge. A patient who books but does not complete prep should get the right reminder. A patient at risk of missing follow-up should be guided before they lapse. A patient due for renewal should understand what to do next. A patient who churned should receive a thoughtful, relevant path back. Over time, the engine should become more intelligent, more personalized, and more autonomous.
The right person combines the lifecycle rigor of DoorDash, Instacart, Airbnb, or Sephora; the patient-journey discipline of Hims, Thirty Madison, Headway, or Talkiatry; the retention instincts of Noom, Peloton, WHOOP, or Duolingo; and the AI-native curiosity required to build communication systems that can generate, personalize, test, and improve patient journeys at scale.
This is a founding systems-builder role. You should be comfortable designing lifecycle strategy, mapping patient states, writing copy, building CRM logic, creating segments, using AI tools, QAing flows, debugging event data, launching experiments, and partnering with product, engineering, data, ops, and clinical teams to create an engine that increasingly works on its own.
✅ RESPONSIBILITIES AND DELIVERABLES
- Build Legion’s AI-native lifecycle engine across activation, booking, visit completion, follow-up adherence, medication renewal support, retention, reactivation, and winback.
- Design the patient communication system across email, SMS, push, in-app, transactional reminders, AI-assisted outreach, and future owned channels.
- Map the full patient journey into clear lifecycle states, triggers, audiences, suppressions, escalation rules, personalization rules, and next-best-action logic.
- Use Legion’s patient data to create highly personalized journeys based on intake status, appointment behavior, insurance status, treatment stage, follow-up cadence, renewal needs, engagement, risk of lapse, and communication preferences.
- Partner with product, engineering, and data to instrument the events, properties, data models, and workflows needed for intelligent lifecycle automation.
- Build AI-assisted communication workflows that can draft, personalize, route, test, and optimize messages while staying within approved clinical, compliance, and brand guardrails.
- Create proactive flows for abandoned intake, incomplete booking, pre-visit preparation, appointment reminders, no-show prevention, post-visit follow-up, refill and renewal nudges, reactivation, churn recovery, and long-term engagement.
- Build segmentation and personalization systems that can support thousands of patient-specific journeys instead of one-size-fits-all campaigns.
- Partner with clinical operations to ensure every message reflects real care workflows, scheduling capacity, prescribing boundaries, refill policies, escalation paths, and patient support processes.
- Own lifecycle experimentation across A/B tests, holdouts, incrementality tests, send-time tests, cadence tests, channel-mix tests, AI-personalization tests, and journey-level optimization.
- Improve core funnel and retention metrics, including intake completion, booking conversion, visit completion, no-show rate, follow-up adherence, reactivation rate, churn, LTV, and patient satisfaction.
- Build the QA, approval, deliverability, consent, and compliance processes required for high-volume, AI-assisted healthcare communication.
- Ensure HIPAA, TCPA, CAN-SPAM, consent management, PHI handling, opt-outs, quiet hours, clinical accuracy, and patient trust are treated as product requirements.
- Create lifecycle dashboards and weekly reporting that show where patients are getting stuck, which journeys are working, and where AI or automation can remove manual work.
- Evaluate and operate tools such as Braze, Iterable, Customer.io http://Customer.io, HubSpot, Klaviyo, Twilio, SendGrid, PostHog, Hightouch, Segment, RudderStack, Census, OpenAI, Claude, internal AI agents, or similar.
- Build repeatable lifecycle playbooks that can scale across states, payers, patient segments, care pathways, and future service lines.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Build a lifecycle engine that feels less like marketing automation and more like an intelligent patient guidance system.
- Turn Legion’s data into personalized, proactive communication that helps patients take the right next action.
- Meaningfully improve intake completion, booking conversion, kept visits, follow-up adherence, renewal completion, reactivation, and retention.
- Reduce manual ops work by automating the right nudges, reminders, escalations, and follow-ups before patients fall through the cracks.
- Make patients feel guided, cared for, and understood, not blasted by generic campaigns.
- Build event-triggered journeys that move real patient behavior instead of static campaign calendars that sit inside a CRM tool.
- Create AI-assisted workflows that are useful, accurate, safe, and compliant.
- Build a testing culture where lifecycle performance improves every week.
- Maintain extremely high QA standards so messages are accurate, well-timed, correctly personalized, and safe.
- Help Legion understand which patients are stuck, likely to lapse, ready to return, due for follow-up, or likely to need additional support before the problem becomes manual.
🧰 IDEAL BACKGROUND AND SKILLS
- 6+ years in lifecycle marketing, CRM, retention, engagement, growth marketing, patient engagement, consumer communications, or owned-channel marketing.
- 3+ years directly owning lifecycle programs across email, SMS, push, in-app, transactional messaging, or direct mail.
- Strong preference for experience in consumer healthcare, marketplaces, subscriptions, mobile apps, fintech, consumer services, e-commerce, or other high-volume consumer businesses.
- Experience building event-triggered journeys, segmentation systems, personalization logic, suppression rules, send calendars, experimentation roadmaps, and lifecycle reporting.
- Hands-on fluency with CRM / marketing automation platforms such as Braze, Iterable, Customer.io http://Customer.io, Klaviyo, HubSpot, Salesforce Marketing Cloud, or similar.
- Strong AI-native operating ability. You should be excited to use LLMs, agents, data, and automation to generate better patient journeys, not just make existing workflows slightly faster.
- Strong analytical judgment: funnel analysis, cohort analysis, retention curves, A/B tests, holdouts, incrementality, attribution, LTV, churn, and reactivation.
- Comfort working with data and technical teams. You do not need to be an engineer, but you should understand events, properties, audiences, data quality, QA, and basic SQL or SQL-adjacent analysis.
- Excellent patient-facing writing judgment. You can make a message clear, warm, action-oriented, personalized, and clinically careful without sounding robotic or promotional.
- Strong product sense. You understand that lifecycle is not just marketing; it is part of the patient experience, product experience, and operations system.
- Strong operational rigor around QA, deliverability, consent, localization, link checking, dynamic content, approvals, and launch readiness.
- Healthcare judgment. You understand that messages about psychiatric care, medication, insurance, no-shows, refills, and follow-up must be handled with real care.
- Experience partnering cross-functionally with product, engineering, data, clinical operations, customer support, compliance, legal, design, and growth.
- Low ego, high ownership, and startup intensity. You can define the strategy on Monday, build the segment Tuesday, write the copy Wednesday, QA the flow Thursday, and read the results Friday.
- Bonus: experience with HIPAA, TCPA, PHI handling, patient engagement, appointment reminders, medication adherence, healthcare CRM, telehealth, LLMs, AI agents, or regulated consumer products.
💰 COMPENSATION & BENEFITS
- Salary: $140,000 – $260,000, based on experience
- Early-Stage Equity: Meaningful ownership in a category-defining company.
- Health Insurance: Medical, dental, and vision benefits
- Additional Perks: In-person retreats, meal stipends, lifecycle/CRM tooling budget, learning stipend, AI tooling budget
- Time Off: Flexible, unlimited vacation policy
- Work Hours: Flexible, with responsiveness around high-impact launches or patient communication issues
- Work Setup: In-Person in San Francisco, CA
- Impact: Build the AI-native communication system that helps patients access and stay in high-quality psychiatric care.
- Autonomy and Learning: Own lifecycle strategy, CRM infrastructure, patient journeys, AI-assisted personalization, experimentation, reporting, and retention systems end-to-end.
- Growth Opportunities: As Legion scales, this role can grow into Head of Lifecycle, Head of CRM, Head of Patient Engagement, or a broader growth leadership role.
📝 HOW TO APPLY AND HIRING PROCESS
- Apply here: https://jobs.ashbyhq.com/legionhealth/3a007cb1-faad-4854-a847-e4b77eaf3a42
- Overview of our hiring process:
1. Resume + Application Screen
2. Founder Interview
3. Lifecycle + AI Systems Deep Dive
4. Professional Reference Checks
- Estimated time-to-hire: 2 weeks
- Start date: ASAP
- Hiring manager: Arthur MacWaters
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
Location: Latin America; Mexico; Santiago, Chile; Lima, Peru
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
We are looking for translators or agencies with experience in translating patents from English into Spanish (native-level fluency of Spanish) with immediate availability for our patent translation projects.
The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Electricity, Computer Science and Chemistry.
Project Details:
Job Title: English to Spanish(LatAm) Linguists for Patent
Start Date: ASAP
Location: Remote
Content Type: Chemistry, Computer Science, Electricity
Expected Weighted Volume Per Week: 2000-5000 words
CAT Tool: XTM
Employment Type: Freelance
Main Duties
Translate
patent-related content from English into Spanish (LatAM),
with original meaning conveyed in a manner that is readable and understandable to target audience.
Follow instructions, for example Translation process, CAT tool usage, etc.
Communicate effectively and response promptly in English.
Requirements
Minimum two years' experience translating and reviewing content in the patent fields;
Native fluency in target language;
Degree in linguistics, translation or equivalent experience.
Able to translate, copy edit, and MTPE, Copy Edit.
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Team:
In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.
This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will:
Be the first point of contact for customers that need help finding solutions
Develop your customer centric sales skills to deliver a stellar customer experience
Learn Cloudflare’s products and services in detail
Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company.
About the Role
Location: Lisbon, Portugal or Munich, Germany
This is a hybrid role.
Languages required: English & German
This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will:
Create excellent customer experiences
Learn customer-centric sales skills
Become an expert in Cloudflare’s product
Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations
Day in the Life of BDR at Cloudflare
Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue
Develop new business opportunities from inbound and marketing-generated leads
Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities
Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
Report, track, and manage sales activities and results using SFDC
Play an active role in the creation and iteration of team processes
Examples of desirable skills, knowledge and experience
Self-motivated; entrepreneurial spirit
Ability to work as part of a team or independently
Analytical, organization and time management skills
Comfortable working in a fast-paced, dynamic environment
Strong interpersonal communication skills
Customer-oriented mindset with empathy and curiosity
Aptitude to learn technical concepts/terms
Ability to manage multiple tasks/projects simultaneously
Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus
Experience in Outreach and Salesforce is a plus
Compensation
● For Portugal based hires: Estimated annual salary is between €38,000 - €53,000.
The final offer will be inclusive of time exemption (
isenção de horário de trabalho
), in alignment with the applicable law and collective bargaining agreements.
For Germany based hires: Estimated annual salary is between €55,000 - €76,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Tokyo, Japan
About the Role
Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
We are looking for amazing people to join our rapidly growing Asia Pacific sales team. Based in Tokyo and you will drive sales in Japan. You will be expected to travel to your territories as required. The ideal candidate will have an existing network of contacts within Japan: enterprise companies within your territory as well as relevant channel partners such as Systems Integrators, Value Added Resellers, MSP's.
The ideal candidate will possess both a sales and technical background that enables them to drive engagement with junior through senior levels within Cloudflare’s target customers.
Responsibilities
Develop and execute upon Sales strategy/plan for Japan
Drive sales in Japan to achieve revenue targets
Create & articulate compelling value propositions for Cloudflare services
Manage contract negotiations
Maintain a robust sales pipeline
Recruit, develop and work with partners to extend reach & drive adoption
Ensure customer satisfaction
< 60% travel
Desirable Skills, Knowledge, and Experience
Bachelors degree required.
Fluent in Japanese
Minimum 8 years direct experience selling network security or SaaS
Direct experience selling to enterprise accounts acting as lead seller and relationship owner
Direct experience from established global technology vendors
Technical background in engineering, computer science, or MIS a plus
Basic understanding of computer networking and “how the internet works”
Strong presentation and interpersonal communication skills (verbal and written) as well as organizational skills
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: India (Remote); USA (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Pondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
Data Engineer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities:
● Design, develop, and maintain data ingestion pipelines using Kafka Connect and
Debezium for real-time and batch data integration.
● Ingest data from MySQL and PostgreSQL databases into AWS S3, Google Cloud
Storage (GCS), and BigQuery.
● Implement best practices for data modeling, schema evolution, and efficient partitioning
in the Bronze Layer.
● Ensure reliability, scalability, and monitoring of Kafka Connect clusters and connectors.
● Collaborate with cross-functional teams to understand source systems and downstream
data requirements.
● Optimize data ingestion processes for performance and cost efficiency.
● Contribute to automation and deployment scripts using Python and cloud-native tools.
● Stay updated with emerging data lake technologies such as Apache Hudi or Apache
Iceberg.
Required Skills and Qualifications:
● 5+ years of hands-on experience as a Data Engineer or similar role.
● Strong experience with Apache Kafka and Kafka Connect (sink and source
connectors).
● Experience with Debezium for change data capture (CDC) from RDBMS.
● Proficiency in working with MySQL and PostgreSQL.
● Hands-on experience with AWS S3, GCP BigQuery, and GCS.
● Proficiency in Python for automation, data handling, and scripting.
● Understanding of data lake architectures and ingestion patterns.
● Solid understanding of ETL/ELT pipelines, data quality, and observability practices.
Good to Have:
● Experience with containerization (Docker, Kubernetes).
● Familiarity with workflow orchestration tools (Airflow, Dagster, etc.).
● Exposure to infrastructure-as-code tools (Terraform, CloudFormation).
● Familiarity with data versioning and table
УдалённоPondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоRemote, USA
УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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