Location: Prague, Czechia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We kindly ask all candidates to submit a resume in English.
As our new Onboarding Team Lead, you’ll manage and develop our Onboarding team while ensuring that new Merchants receive world-class support and menu standards from day one.
What you’ll be doing
As Onboarding Team Lead, you’ll be responsible for building a high-performing team that delivers a seamless onboarding journey for our partners. You’ll set the direction, lead by example, and ensure that processes, tools, and best practices are in place to support scalable growth.
Day-to-day in this role you’ll:
Lead and develop the onboarding team of Onboarding Associates and Specialists
Ensure excellent onboarding experiences for partners together with the team
Work closely with Sales, Support, and Account Management teams to align on partner success
Develop onboarding processes and automations that improve efficiency and partner outcomes
Analyze the local country market on an ongoing basis to refine processes and identify improvements
Create a positive work environment that enables the team to grow and succeed
Lead by example by demonstrating Wolt’s values and behaviors
Conduct regular one-on-ones to monitor performance, provide feedback, and support professional growth
Our humble expectations
Minimum of 2 years in onboarding, customer operations, or implementation in a high-volume, fast-paced environment.
1+ year leading individual contributors as a shift lead or team lead, including running 1:1s, coaching, and performance feedback.
Proven track record hitting team SLAs/KPIs for new-partner launches, with experience in capacity planning and scheduling.
Hands-on experience standardizing SOPs and rolling out process improvements that scale quality and speed.
Cross-functional onboarding experience partnering with Sales, Support, and Account Management to ensure clean handoffs.
Tooling experience with CRM/workflow systems and spreadsheets/BI (e.g., Salesforce or similar; Excel/Google Sheets; Looker/Power BI).
Experience running QA for menus/content and maintaining strong data hygiene across systems.
Experience managing escalations via defined playbooks and closing the loop with stakeholders.
Fluency in both Czech and English is a must.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today
#LI-WM1
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. How do we do it?
With the power of cutting-edge technologies. Our global IT products are made by an in-house team of passionate techies. They love working hard to deliver the best user experience. Improving features until they perform excellently is in our DNA. We profit from our work, but money doesn’t directly dictate our development. We’re up for experiments — that’s how we stay the industry pioneers.
We are proud of our core and supporting products like our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.
We are looking for a
Payments and Fraud Analyst
.
Job Responsibilities
Monitor our automated fraud system and review suspicious users.
Chargeback handling, review, and representation.
Customer support for payments and fraud related issues.
General assistance to the Finance and Risk Department.
Rotating 24/7 Shifts.
You will thrive here if you have…
Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred.
Minimum 2 years of experience in a fraud-related role or a similar position is required.
Fluency in English is a must, additional languages are advantageous.
Desirable skills:
Interest in online businesses and expand knowledge in online payments and fraud.
Motivated to learn, explore new things, and grow within the company.
Critical Thinker that can connect the dots with Fast Decision-Making ability.
Excellent attention to detail.
Languages:
Fluency in English is a must, additional languages are advantageous.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Benefits are provided in accordance with the company's policies and eligibility criteria.
Recruitment process
HR interview (30 mins)
Technical interview (1 hour)
Test task (15 mins)
Location: New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT US:
AI needs a new infrastructure layer. We're building it at Modal.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Lovable https://modal.com/blog/lovable-case-study, Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We recently raised a $355M Series C https://modal.com/blog/modal-series-c at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
Modal builds the infrastructure that lets engineers run AI workloads without the usual pain. To do this well, we need exceptional people – and that’s where you come in.
As the first dedicated technical recruiter on our Talent team, you’ll own engineering and AI/ML searches end-to-end. You’ll work closely with our Head of Talent, founders, and technical leads to shape how we hire and help bring in the people who will define what Modal becomes.
What you’ll do:
- Run full-cycle recruiting for engineering and AI/ML roles (sourcing, pitching, guiding interviews, and closing candidates)
- Partner with technical leaders to understand the real work and calibrate on what great looks like
- Help set our technical hiring bar and how we evaluate talent
- Execute creative top-of-funnel strategies that resonate with a strong community of talented, experienced engineers
- Deliver a fast, respectful, honest candidate experience
- Bring an equity lens to every stage of the process
- Use data and market context to keep searches on track and expectations aligned
- Support candidates as a trusted guide through high-stakes decisions
REQUIREMENTS:
- You know technical recruiting inside and out and enjoy the challenge of deeply technical roles
- You’re curious – you ask the right questions and love understanding how things actually work
- You influence with insight and honesty, not by simply having the loudest voice in the room
- You move quickly and communicate clearly, even when things get messy
- You’re a strong closer who builds trust early and stays ahead of concerns
- You’re steady when priorities shift and can recalibrate without losing momentum
- You care about people and want them to have a thoughtful, fair, and human experience throughout the process
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
Modal builds the infrastructure that lets engineers run AI workloads without the usual pain. To do this well, we need exceptional people, and that’s where you come in.
As the first dedicated GTM recruiter on our Talent team, you’ll own sales, GTM, and G&A searches end-to-end. You’ll work closely with our Head of Talent, founders, and GTM leads to shape how we hire and help bring in the people who will define what Modal becomes.
WHAT YOU'LL WORK ON:
- Drive full-cycle recruiting for key hires across GTM and G&A functions (sourcing, pitching, guiding interviews, and closing candidates)
- Partner with GTM leaders to understand the real work and calibrate on what great looks like
- Help set our hiring bar and how we evaluate talent
- Execute creative top-of-funnel strategies that resonate with a strong community of experienced GTM talent
- Deliver a fast, respectful, honest candidate experience
- Bring an equity lens to every stage of the process
- Use data and market context to keep searches on track and expectations aligned
- Support candidates as a trusted guide through high-stakes decisions
YOU MAY BE A FIT IF:
- You know GTM recruiting inside and out and enjoy challenging searches
- You’re curious: you ask the right questions and love understanding how things actually work
- You influence with insight and honesty, not by simply having the loudest voice in the room
- You move quickly and communicate clearly, even when things get messy
- You’re a strong closer who builds trust early and stays ahead of concerns
- You’re steady when priorities shift and can recalibrate without losing momentum
- You care about people and want them to have a thoughtful, fair, and human experience throughout the process
Location: Palo Alto, CA or Seattle, WA
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
As agents take on bigger jobs, the infrastructure around them matters more. Docker's answer is to give every agent a strong boundary, make its environment and authority reproducible, and let the work run where it makes sense, from a developer's laptop to the cloud. The Docker AI Substrate team brings that foundation to the enterprise: the largest companies in the world, running agents at scale, with the security, reliability, and control they expect from any critical system. We are a small, senior team at the start of that work. As a Staff Software Engineer here, you will shape the architecture, build the core systems, and run what you build.
Locations: Seattle, WA or Palo Alto, CA.
RESPONSIBILITIES
- Design and build the systems that deploy, release, and operate Docker's agentic platform for enterprise customers, in Go and on Kubernetes.
- Make the platform run consistently across cloud providers and environments, with the security, identity, and network boundaries enterprises require.
- Own the release and supply chain path so every deployment is reproducible, verifiable, and trusted.
- Run what you build: production ownership, on-call, SLOs, incident response, and the operational tooling that keeps it boring.
- Set technical direction with the team's architect and engineering leadership, and work with partner teams across runtime, developer experience, identity, and observability.
- Raise the bar through design review, testing discipline, and mentorship as the team grows.
QUALIFICATIONS
REQUIRED
- You have built and operated a cloud control and management plane. Software that provisions, upgrades, and watches infrastructure for many tenants or environments, in production, with a pager. Experience at a cloud provider, a managed-service vendor, or a platform team that stamps out environments.
- Kubernetes beyond deployment. You have written controllers or operators, understand reconciliation and CRDs, and know why declarative beats imperative at fleet scale.
- Deep in at least one major cloud. Hands-on with compute, networking, identity, and managed services, and able to pick up a second cloud fast.
- Production ownership. On-call, incident response, SLOs, post-mortems. You run what you build.
- Distributed systems design. Fault tolerance, consistency, observability, idempotent reconciliation.
- Go. Professional proficiency. Docker's backend and all of this team's code is Go.
- 10+ years of professional software engineering in infrastructure, platform, or cloud services, with the judgment to set direction for others.
STRONGLY PREFERRED
- Kubernetes resource orchestration and cloud controllers, such as KRO.
- Release engineering and software supply chain: OCI registries, digests, license compliance.
- Private connectivity between cloud accounts: PrivateLink, VPC peering, service endpoints, egress policy.
- OpenTelemetry pipelines with multiple destinations.
- Building managed services.
- Firecracker, microVMs, or other isolated execution environments for untrusted code.
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Endpoint team (Client Platform Engineering) treats Anthropic's device fleet as a platform we build and run. We run our own MDM as a production service and manage every piece of device configuration as code. Policies, configuration profiles, queries, remediation scripts, and software all ship through pull requests, CI, a staging environment, and a canary group before they reach the fleet. The fleet is mostly macOS, plus a small number of Linux machines and a growing mobile footprint.
You'll own that platform end to end: the infrastructure underneath the MDM, the configuration on top of it, the patching and software pipelines that keep thousands of devices patched and secure, and the telemetry that tells us what is actually true on every device. You'll also build automation that cuts down on manual operational work. You'll work with Security teams on hardening, compliance controls, and detection and response, and with developer and infrastructure teams to make sure those controls don't get in the way of their work. Your work will let us base access decisions on whether a device can be trusted.
We value people who double check a compliance report before they believe it. The team is deliberately lean and runs with high autonomy. You'll help define the endpoint roadmap, make architecture decisions, and own the platform every Anthropic employee's work runs on. You'll also help us meet the security standards our Responsible Scaling Policy requires as models advance.
Responsibilities
Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS and mobile, with canary stages and rollback built in
Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
Build patch management automation with rapid enforcement timelines while maintaining good user experience
Design zero touch provisioning that turns a sealed box into a productive machine on day one
Support a small number of Linux machines alongside the Mac fleet
Turn fleet telemetry into policy, dashboards, and early drift warnings, and use Claude to automate manual ops work
Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
Take shifts on the team's rotation for incoming requests and escalations, and serve as the deep escalation tier for endpoint issues IT Operations can't resolve
You may be a good fit if you
Have 8+ years building secure IT systems in complex environments, including leading projects across multiple teams
Have managed endpoint fleets of thousands of macOS devices through a modern MDM
Treat endpoint configuration as code that is version controlled and peer reviewed, rather than clicking in consoles
Go deep on macOS internals such as launchd, configuration profiles, TCC, and system extensions
Write Python and shell scripts
Write design docs and runbooks so teammates can review and support what you build
Strong candidates may also have
Have operated an MDM or device management platform as a service, not only consumed one as SaaS
Have worked with open source endpoint and device management tooling (Munki, osquery, AutoPkg)
Have built automated, progressive rollout systems with promotion gated on telemetry
Have experience running infrastructure as code in a public cloud
Have working knowledge of Linux administration (packaging, systems, config management)
Have used LLMs to automate ops work
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Protective Services Lead
- Location: Espoo, Finland
- Department: Security
- Reports to: Head of Physical Security and Safety
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations.
- Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations.
- Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details.
- Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely.
- Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers.
- Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels.
- Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees.
- Support business lines running specialised or fast-moving programmes with tailored security planning
WHAT WE’RE LOOKING FOR
Must haves:
- Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions.
- Hands-on experience managing external security vendors, including performance and service level management.
- A track record of leading security for executive travel programmes or high-profile company events.
- Experience planning and running crisis exercises, incident response drills, and security training.
- Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments.
- Calm, structured decision-making under pressure, including during simultaneous incidents across sites.
- Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists.
Nice to haves:
- Experience in critical infrastructure, defence, or other environments handling classified or sensitive information.
- An established professional network across the security, government, and critical infrastructure sectors.
- Experience in high-scale security operations across multiple geographies.
APPLICATION PROCESS
- TA Screen (30 mins)
- HM Interview with Head of Physical Security (45 mins)
- Team Interview (60 mins)
- Interview with CSO (30 mins)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: LATAM
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Asia
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Remote (Canada, UK, EU); Remote (North America); Remote (EU); Remote (Central & South America); Remote (Non-U.S.)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ROLE OVERVIEW
The Strategic WFM Analyst lives in the Core Workforce Management (WFM) Planning & Operations Strategy team and is responsible for owning centralized forecast, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business (LOBs). Moving beyond traditional scheduling and intraday monitoring, this role acts as a high-judgment governance function, translating complex demand forecasts into defensible FTE, BPO, and overtime spend strategies, modelling capacity risks, and aligning executive stakeholders across Finance, Product, and Operations. You are exceptionally strong in WFM maths and financial analytics, exhibit deep strategic curiosity, navigate messy raw data effortlessly, and communicate recommendations with executive-level clarity.
WHAT YOU’LL DO
- Translating multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements.
- Modelling workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage.
- Analyzing demand-funnel changes (e.g., product feature roll outs, AI bot deflection shifts) and quantifying their exact capacity and dollar blast radius.
- Partnering directly with Finance, Product, and Operations to validate baseline assumptions, enforce input SLAs, and align on staffing commitments.
- Drafting concise, decision-ready executive memos and Weekly Business Reviews (WBRs) for Directors and leadership.
- Conducting deep-dive root-cause analyses whenever operational actuals deviate from capacity plans and establishing corrective action paths.
- Standardizing capacity planning frameworks, modeling templates, and operating standards across LOBs.
- Maintaining deep forecasting competency to audit models, challenge underlying assumptions, and provide seamless coverage across the broader central WFM engine.
WHAT WE’RE LOOKING FOR
- Strategic WFM Maths: Exceptionally strong quantitative background with deep expertise in WFM fundamentals (capacity modelling, Erlang, shrinkage, AHT, SLA/ASA trade-offs) and advanced proficiency in Google Sheets, SQL, or Python.
- Business & Financial Judgement: Demonstrated ability to connect operational queue dynamics directly to dollar exposure, hiring velocity, BPO costs, and SLA risk.
- Executive Communication: Superior strategic writing skills with a natural instinct to distil complex, multi-variable workforce analytics into scannable, 1-2 page decision memos.
- Cross-Functional Influence: Proven ability to establish governance frameworks, challenge bad assumptions with back tested data, and align Finance, Product, and Operations leadership without formal authority.
- Blank-Page Ownership: High comfort operating in ambiguous environments with incomplete data, verifiably isolating what materially matters without requiring step-by-step direction.
- WFM Analyst Profile: Strong core WFM domain expertise with a strategic/Ops spike, not a generalist and not a passive traditional scheduler.
HIRING PROCESS
1. Application
2. Diagnostic Case Study
3. Case Study Interview - Technical & Capacity Interview
4. Executive Judgement & Strategic Interview
5. Culture Interview (People Ops)
6. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Philippines; Vietnam; Cambodia
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Payments Specialist
(Remote) in APAC region.
Responsibilities:
Process and monitor client deposits, withdrawals, and transfers making sure they are carried out as per relevant regulations and guidelines
Update the CRM and Platform systems with relevant information
Communicate with the Back Office Manager if any issues arise
Help to perform a timely investigation of any client requests/complaints
Assist Onboarding/Support teams in replying to client queries
Work with the Compliance and Risk teams on specific client cases when necessary
Conciliate with customers and service providers on payment issues via different channels
Other ad-hoc duties as per management’s request
Candidate Profile:
Around 1 year of experience in payments, transactions, or a similar financial operations role
Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel)
Previous experience communicating with clients is a plus
A team player with excellent communication skills
Excellent written and spoken English
Prior experience in customer support, and particularly in forex, CFDs or the wider financial services industry, will be considered an advantage
Willingness to learn and adapt in a fast-paced environment
Ability to work rotation shifts Monday - Friday
6:00 AM – 3:00 PM and 7:00 AM – 4:00 PM UTC+8
Why us:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Fully remote work
Journey to FP Markets
Initial Interview with HR (30-45 minutes)
Interview with your future manager (45-60 minutes)
УдалённоPhilippines; Vietnam; Cambodia; 6:00 AM – 3:00 PM and 7:00 AM – 4:00 PM UTC+8
Location: Jakarta, Indonesia; Bandung, Indonesia; Surabaya, Indonesia
Insurance is one of the world's largest industries and one of the most painful to interact with
. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.
You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work.
Why This Role Exists
We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer.
The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat.
What You Will Do
Own outcomes, not tickets.
Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
Build with AI as a primary tool, not a chatbot bolt-on.
OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits.
Ship prototypes fast, then make them production-grade.
A working demo on day three beats a perfect plan on day ten.
Work directly with customers.
You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix.
Raise the bar on the codebase.
Reviews, refactors, testability, observability. Not as policy, as habit.
Push the team forward.
Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted.
Who You Are
You ship.
Ideas without execution do not count for you.
High agency.
You do not wait for a card to be assigned. You see what is worth doing and you start.
Strong opinions, loosely held.
You make calls with incomplete information and change your mind when the evidence shifts.
Curious about the domain.
Insurance is messy and full of weird incentives. That intrigues you, not annoys you.
Fluent with AI.
You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
Care about humans on the other end.
Insurance done right gives people peace of mind in their worst weeks. That is the point.
Your Toolbox
We use Node.js + TypeScript + Nest.js on the back end, Vue (and some React) on the front end, GraphQL, MongoDB, Docker, AWS. AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week.
What We Expect at This Level
6+ years building production systems.
Track record of complex, customer-facing software shipped, not just maintained.
Real AI experience.
You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here.
Strong fundamentals.
OO, design patterns, testing, web security, performance. You do not need a refresher.
Cloud comfort. AWS, Azure, or GCP.
At least one in depth, the rest enough to hold a conversation.
Communication.
You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.
Not Suitable for the Role If…
You prefer tickets assigned to you over choosing what to build.
You measure your work in lines of code, not outcomes.
You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger.
You want a process-heavy environment with detailed specs handed down from product.
You are looking for a maintenance role on a finished platform.
Why CoverGo
Insurance is the rare industry where AI can save people hours of their worst weeks. We are already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.
Why You'll Love Working Here
100% Remote Work
Paid Annual Leave
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
We are seeking an experienced Operations Manager to lead Product Program Management, the central program management function in Anthropic's Product organization. This team turns the company's hardest cross-functional obligations into programs that run: it stands up the strategic programs Anthropic needs to unblock growth, then runs the scaled operations behind them so partner teams can focus on building and selling Claude. You'll lead managers and program managers across Commercialization Operations, Community and Executive Escalations Operations, and Marketplace Operations, and you'll build a generalist program management bench that incubates new programs for the Product organization. The ideal candidate combines strategic judgment about what the company should take on with the operational rigor to make those programs run at scale.
About Anthropic
Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole.
Responsibilities
Set the team's charter and priorities: decide which cross-functional programs Product Program Management takes on and which it scales
Build strong partnerships with the teams Product Program Management supports across Product, Engineering, GTM, Finance, Legal, and more, so programs reflect their priorities and they see the team as a trusted extension of their own
Hire, lead, and develop a high-performing organization of managers and program managers across Product Program Management, including:
Commercialization Operations, which runs commercial launches for new products that will be billed or sold, plus programs like credits and promotions, trusted access, and local pricing, in partnership with Finance, Billing Engineering, and GTM
Community and Executive Escalations Operations, which handles social listening and escalations and turns them into product fixes
Marketplace Operations, which runs review and publishing for Anthropic's MCP Directory and plugin ecosystem
Build a small generalist program management team that incubates new cross-functional programs for the Product organization, runs them until they're stable, and then either matures them into their own pillar or shifts them to a long-term owner
Define success metrics for each program and report on them through regular business reviews with Product leadership
Provide thoughtful coaching and feedback to your direct reports, and partner with them on their career development and growth
You may be a good fit if you have
12+ years of experience in program management, business operations, or a related field, ideally at a high-growth technology company
5+ years of people management experience, including managing managers
A track record of building programs from 0 to 1 and then scaling them into durable operations
Experience with commercial launches, billing and pricing operations, or marketplace and developer platform operations (more than one a plus)
Strong judgment and execution on prioritization: you can stack-rank competing asks from Product, Engineering, GTM, and Finance into one roadmap and explain the tradeoffs
Experience partnering with engineering teams to replace manual operational work with tooling and automation
Excellent cross-functional influence with stakeholders who don't report to you, including executives
Clear, concise written communication: you can brief an executive in three sentences and write a process doc the next person can run from
Comfort with ambiguity and a bias toward action in a fast-moving environment with many priorities at once
Excitement about building the operational backbone that lets Anthropic's products launch and scale safely
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Islamabad Capital Territory, Pakistan
Customer Success Representative
Customer Success · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
As a Customer Success Representative, you will play a critical role in delivering an exceptional customer experience across every interaction.
You will own customer interactions from initial inquiry through resolution, ensuring customers feel heard, supported, and valued. Your focus will be on building trust, resolving concerns, preventing avoidable churn, and strengthening long-term customer relationships.
This role goes beyond traditional customer support. You will proactively understand customer needs, identify opportunities to improve their experience, and use customer insights and operational data to help increase satisfaction and customer retention.
You will work closely with cross-functional teams to resolve complex issues, identify recurring customer pain points, and contribute to improvements that create a stronger overall customer experience.
Work Schedule & Shift Flexibility
Our customer operations run 24/7 to support customers across different markets and time zones.
Team members work 8-hour shifts, rather than working 24/7 themselves. Because our operations require continuous coverage, employees should be comfortable working different shifts, including morning, evening, night, weekend, and holiday shifts when required.
Shift assignments may change based on business needs, team coverage, and operational requirements. Candidates must therefore be flexible and willing to move between shifts when required.
This role is onsite in Islamabad and requires reliable attendance according to the assigned shift schedule.
What You'll Own
Manage customer interactions across phone, email, and live chat, delivering timely, personalized, and consistent support across all channels.
Build strong customer relationships by demonstrating empathy, ownership, and a customer-first approach throughout every interaction.
Proactively identify customer concerns, churn risks, and friction points, taking appropriate action to strengthen retention and lifetime value.
Own customer issues end-to-end, investigating complex cases, resolving concerns effectively, and escalating high-priority matters when required.
Maintain accurate CRM records of customer interactions, resolutions, feedback, and relevant insights to ensure clear cross-functional visibility.
Identify recurring customer issues, trends, and feedback, translating insights into actionable opportunities to improve the customer journey.
Partner with Customer Success, Operations, Marketing, Product, and other teams to resolve complex customer needs and address root causes.
Contribute to continuous improvement initiatives that reduce customer friction, strengthen service quality, and drive customer satisfaction and retention.
Skills & Qualifications
4+ years of experience in Customer Support, Customer Success, Customer Experience, or a related function, preferably within US/UK retail or e-commerce.
Proven experience driving customer retention, loyalty, relationship management, and overall customer satisfaction.
Exceptional written and verbal English communication skills, with the ability to handle complex, sensitive, and high-impact customer interactions with professionalism and empathy.
Strong problem-solving and analytical skills, with the ability to investigate root causes, exercise sound judgment, and drive effective resolutions.
Hands-on experience with CRM and customer support platforms, with Gorgias preferred; familiarity with Shopify and e-commerce ecosystems is a strong advantage.
Proven ability to operate effectively in a fast-paced, high-growth, 24/7 environment, managing multiple priorities while maintaining service quality and accountability.
Highly adaptable and customer-focused, with strong ownership, follow-through, and the ability to work across assigned shifts while delivering against CSAT, response quality, resolution, and retention KPIs.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
The Data team at WorkOS plays a central role on the company operations to ensure information and insights are accurate and available from any surface, whether that's a visualization tool or an agent's response, to accelerate company growth and scale. The team owns WorkOS's internal data platform end to end: ingestion, orchestration, the Snowflake warehouse, dbt transformations, governance and access controls. We also own the consumption layer: the reverse-ETL syncs that land data in Salesforce and Slack, the semantic views that agents query, the definitions that keep reporting consistent across the company, and the visualization tooling the company uses (ask us about Flashboards https://workos.com/blog/reporting-tool-with-no-editor).
We run on an agent-first operating system: we are a lean team that moves fast, we document so agents can execute, and AI agents query the warehouse, run our runbooks, and open pull requests alongside us. We trust each other's expertise, we work out loud and in the open, and not opposed to rapid experimentation to get to the right solution for the business.
We're hiring a Data Engineer to own and evolve the systems that move, transform, protect, and serve data across our internal warehouse. This is a high-ownership role on a lean team: you will be the DRI for the platform and its core data models, partner directly with Product Engineering, RevOps, Finance, GTM Engineering, and Security, and raise the bar on reliability, correctness, and operational rigor. The role spans the platform and what runs on it. You will own ingestion, orchestration, and access governance; the dbt models and metric definitions that depend on them; and how AI is applied across the data stack, so that trusted data is easy for both people and AI agents to discover, understand, and work with.
You don't need to have done this exact job before. The best data engineers at WorkOS are the ones who notice in a Slack thread that a number doesn't match, trace it from the dashboard through the Gold model to the connector, fix the connector, and confirm the definition with its owner before the weekly review. When a business team asks for a field in Salesforce, they don't hand it off; they build the model, write the sync, and add the test. They would rather automate the runbook than run it a third time. They enjoy collaboration with different parts of the business and can find simple, scalable solutions to ambiguous problems. If that sounds like how you work, we want to talk.
RESPONSIBILITIES
- Own the reliability, freshness, and scaling of the ingestion and orchestration pipelines that land source data in Snowflake, including monitoring, alerting, runbooks, and backfill and reprocessing patterns
- Design, build, and scale the core dbt models (Bronze, Silver, Gold) for billing and usage, CRM, product events, and GTM funnel reporting
- Partner with Product, Finance, RevOps, and GTM to define metrics and codify them in the warehouse, and diagnose and resolve data quality and freshness issues at source, not just downstream
- Own Snowflake RBAC, dynamic masking, and PII classification for humans, agents, and service accounts, so sensitive data is protected without blocking legitimate use, and review DDL and access requests from Engineering and GTM
- Own the reverse-ETL layer and the runbooks that deliver warehouse data to Salesforce, Slack, and internal agents
- Extend the semantic views, context, and evaluations that let agents answer business questions accurately, and expand what agents can operate directly, from runbooks and ingestion to pull requests
- Build and advance the CI/CD review gates in the data-platform monorepo, including the automated review that agent-authored pull requests pass through
- Own the infrastructure the data platform runs on: the compute, deployments, secrets and access patterns, and environments behind ingestion and orchestration, with attention to availability and failure modes, in partnership with our infrastructure engineers
Example problems you might work on, possible paths rather than a fixed roadmap:
- Standardizing how Postgres and SaaS sources are ingested, and consolidating end-to-end pipeline deployment and orchestration in Prefect
- Managing Snowflake RBAC, resource management, and masking policies as code with Terraform
- Using query history to improve analytics tables and semantic views, and to keep agent answers accurate and consistent as data grows and metrics shift
- Automating masking coverage as new data sources arrive, so adding a new table no longer needs a human in the loop
- Automating near-certain matches in the Identity Graph
- Pseudonymizing product data in the ingestion path, alongside compliance and data-deletion policies
- Extending transcript aggregation across sources, including PII detection before transcripts enter the warehouse
- Building the reverse-ETL framework and runbooks that deliver data to other tooling and agents
- Running self-hosted data services on Kubernetes and managing their AWS resources (IAM, storage, secrets) as code with Terraform
QUALIFICATIONS
- 5+ years (or equivalent) building and operating production data platforms, including the transformation layer
- Deep experience with Snowflake, dbt, and an orchestrator such as Prefect, Airflow, or Dagster, and with ingesting data from production databases and SaaS sources, including backfill and reprocessing patterns
- Experience running data systems in production: monitoring, alerting, debugging, incident response habits, and pragmatic SLO/SLA thinking
- Experience with warehouse access governance: RBAC, masking policies, and PII handling
- Strong data modeling judgment and an understanding of schema evolution
- Strong SQL and Python; disciplined engineering practices (tests, docs, reviews, CI/CD)
- Proven experience operating as the only engineer on a layer, balancing foundational architecture with urgent business needs
- Working knowledge of how GTM, Finance, and Product teams operate in addition to working with Engineering, and experience translating ambiguous business questions into technical specs
- Comfortable using LLMs and coding agents as part of your day-to-day development workflow, with the judgment to validate their output and scale it into shared processes, and embracing AI and automation to scale platform work and accelerate your teammates
- A systems thinker who reasons carefully about freshness, correctness, and failure modes, especially for data that everything else depends on
- Pragmatic: you start with the simplest solution that works, prove it, then scale it, and you balance fast answers with durable solutions
- You look for where AI can remove a bottleneck for the people and agents who depend on the warehouse, and you build the durable tools and workflows they rely on every day
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Singapore
Contract: Twelve-month contractor
Location: Singapore
Team: Global Events / APAC
ABOUT OPENAI
OpenAI is a leading artificial intelligence research and technology organization dedicated to ensuring that general-purpose AI benefits all of humanity. Known for its pioneering work in advanced AI systems, OpenAI operates with a strong commitment to safety, responsibility, and global impact.
The Events team at OpenAI is a highly collaborative, mission-driven group focused on designing exceptional, one-of-a-kind experiences. The team is passionate about bringing people together, amplifying diverse voices, and creating meaningful moments that reflect OpenAI’s values.
ABOUT THE ROLE
GreenLight is recruiting a Singapore-based Event Manager for a full-time, twelve-month contract supporting OpenAI’s strategy and execution across a wide portfolio of events. Working under the guidance of the APAC Events lead, this role will partner closely with local and global cross-functional teams to deliver sophisticated, high-impact experiences for an innovative global technology organization.
The role will support projects across the wider APAC region with flexibility to travel and work in other markets based on business and event requirements.
The ideal candidate brings strong regional expertise, operational excellence, cultural fluency, and a passion for creating original, meaningful experiences, particularly within technology and thought leadership contexts. The role owns event operations, regional vendor coordination, guest experience, and post-event reporting.
This position is based in Singapore and requires working from the office at least three days per week, alongside travel across APAC and internationally as project needs require.
KEY RESPONSIBILITIES
- Own the full event lifecycle for programs, including concept development, planning, workstreams, budgeting, logistics, catering, and on-site production.
- Partner with local teams to translate regional priorities and OpenAI’s complex AI technology into locally relevant, globally consistent programming, clear event objectives, timelines, and measurable outcomes.
- Source, negotiate, and coordinate with trusted local vendors, including venues, caterers, AV providers, and creative production teams, while meeting OpenAI’s standards and compliance requirements.
- Own attendee registration, check-in processes, and event communications, including localized pre- and post-event outreach.
- Maintain meticulous financial records, manage budgets and procurement processes, coordinate invoices and multi-market payment and tax requirements with the relevant teams, and report expenditures against targets.
- Collaborate with OpenAI’s global and regional Marketing, Sales, Product, Policy, Communications, Partnerships, Procurement, and Security teams to align events with program goals, core narratives, and brand guidelines.
- Implement and manage locally appropriate safety, security, accessibility, and operational protocols, prioritizing attendee well-being and compliance.
- Measure event performance, collect attendee feedback, and share insights and regional learnings to continuously improve program quality and impact.
- Drive creative innovation across event touchpoints, producing original, immersive experiences that are bold, seamless, and differentiated.
- Manage high-stakes events involving senior executives, enterprise partners, developers, policymakers, and media.
IDEAL CANDIDATE PROFILE
You may be a strong fit for this role if you:
- Have 7+ years of experience leading complex, high-profile events at a global company, including end-to-end planning, on-site execution, and post-event analysis.
- Are based in Singapore, understand the local event landscape, and are willing and able to travel and work across APAC as needed to support other projects.
- Thrive in fast-paced environments while maintaining high standards across every aspect of a project.
- Are fluent in English and communicate with confidence, clarity, and cross-cultural sensitivity.
- Bring deep understanding of regional cultural nuances and audience expectations.
- Are energized by creating original, first-of-their-kind experiences.
- Manage multiple concurrent projects across business functions with confidence and clarity, prioritizing and making smart trade-offs as needs evolve.
- Have a strong network of regional vendors and production partners.
- Demonstrate strong financial and operational acumen, including budgeting, procurement, and multi-market payment and tax considerations.
- Have experience partnering with cross-functional leaders and stakeholders.
- Remain grounded and decisive amid ambiguity and shifting priorities, with a proactive, collaborative, solutions-oriented mindset.
- Have a strong interest in artificial intelligence and OpenAI’s global impact.
- Excel at building trusted relationships with local cross-functional teams, vendors, and agencies while delivering outstanding guest experiences in fast-moving environments.
- Have existing work rights in Singapore.
Location: Baku
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Why This Role Exists
Xsolla is going all-in on becoming an AI-first company, and we're not waiting for a slow rollout to get there. We're offering AI Engineer Internships in regions across the globe to help drive that shift directly, not by sitting in the back office, but by building.
You'll work on two things:
Internal AI initiatives – helping unlock AI tooling and integrations across Xsolla faster than our existing teams can alone.
Proof-of-concept builds on our own APIs – showing our product and engineering teams what's possible when you build with AI as a core part of your workflow, not an afterthought.
This isn't a shadow-and-observe internship. You'll ship code that goes to customers – internal teams or external players and game developers – working closely with senior engineers and fellow interns across our global regions.
Who You'll Work With
You won't be isolated on an intern-only project island. You'll work closely with senior engineers who are actively rebuilding how we write software, and you'll be part of a global cohort of interns building in parallel across our regions. That combination is the point: senior engineers give you a bar for what production-grade, customer-facing code looks like, and your fellow interns give you a peer group to trade ideas, code, and AI workflows every week.
What You'll Do
Partner and collaborate with senior engineers to identify where AI tooling and integrations can remove friction, and build the fix.
Build applications and integrations on top of Xsolla's APIs and SDKs that show internal teams how to move faster using AI-assisted development.
Ship work that matters. What you build is expected to reach real users – whether that's an internal tool an engineering team adopts or a customer-facing integration – not a throwaway exercise that gets shelved after your internship ends.
Use agentic coding tools (Claude Code, Cursor, or similar) as your default way of working – not a novelty you reach for occasionally.
Share what you build. We run weekly 30-second lightning-talk demos where everyone shows how they used AI to solve something that week – you'll be expected to bring something real.
Work with minimal process. You'll get context, a problem, and a mentor – the rest is on you to figure out and build.
Learn from and collaborate with both directions: senior engineers who'll mentor you on production-grade practices, and fellow interns across markets you'll trade ideas and code with at the weekly demos.
What We're Looking For
You build things because you want to, and that you already use AI to do it faster.
Genuine passion for building.
You have side projects, hackathon entries, open-source contributions, or something you shipped just because you were curious. You didn't need an assignment to make it happen.
Real AI fluency.
You've actually used tools like Claude Code, Cursor, Copilot, or similar agentic coding tools to build something – not just asked ChatGPT to explain a concept. You should be able to explain how you used AI to get there and how you confirmed it actually worked – not someone who fires off a prompt and hopes for the best.
Bias toward action.
Given an ambiguous problem, you start building before you ask for a spec.
Comfort with developing modern full-stack solutions
– we care more about how fast you learn than what you already know cold.
Open to current graduate students and recent graduates of a Computer Science, Software Engineering, or related program
.
How to Apply
Please include:
A link to a GitHub profile, deployed project, or anything else you've built – the more recent and self-directed, the better.
A short answer (2-3 sentences, or a 2-minute video/Loom if you'd rather show than tell) to:
“What's something hard you built recently, and why did you build it?”
We're not grading for correctness or polish. We're looking for whether you have a real answer, and whether it's clear you actually did the work yourself (with AI as your tool, not your ghostwriter).
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the AI-First Engineering Intern, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Paris; Zurich; Madrid; Amsterdam; Warsaw; Linz; Munich; London; Berlin
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE TEAM
Mistral is building a sovereign AI cloud for Europe. Our customers in finance, healthcare, and the public sector run frontier models on European-jurisdiction infrastructure, and the Cloud Platform team builds the systems that make that possible — compute orchestration, Kubernetes, bare metal, storage, networking, and the datacenter fleet that runs it all.
European Compute Units let enterprises commit to multi-year capacity on that infrastructure, and we are scaling toward a gigawatt of compute across Europe by 2030. You will design and ship the layer every sovereign AI deployment depends on and shape the team building it.
THE ROLE
A datacenter is not a cloud until software makes it one. You will lead the team that turns arriving hardware into accepted clusters.
Cabling validation, burn-in, firmware, deployment validation, software stack install — all of it automated, none of it click-ops. Your KPI is time to acceptance: the hours between a rack being physically installed and it serving customer workloads. Across the industry that number is measured in weeks. You will drive it toward days, then hours, as we scale toward a gigawatt of compute across Europe.
This is a founding leadership role at the intersection of hardware and software. Early on it is deliberately hands-on: most of your time in the code and the architecture, some of it on datacenter floors, because the automation has to survive contact with the machines it runs on.
But the job is building and leading a team from day one — hiring your first engineers, coaching them, setting their growth paths, and running the rituals that keep quality high. As the team grows, the balance shifts toward people leadership, and you decide how fast. You shape this new team's charter and set the standard for how every future Mistral datacenter comes online.
WHAT YOU WILL DO
- Build the delivery pipeline in Go: provisioning, configuration, validation, burn-in, network bring-up, software stack install.
- Build the team from scratch: make the first hires, onboard and coach them, own their performance and growth paths — and set the tooling standards and the playbook every future site reuses.
- Own time-to-acceptance and drive it down relentlessly — measure it, break it down, kill the slowest step first.
- Work shoulder-to-shoulder with Hardware Design and Fleet Health — reliability starts at delivery.
- Handle GPU fleets at scale: H100 and GB200-class nodes, InfiniBand and RoCE fabrics, and the failure modes they bring.
- Partner with Product Managers and the datacenter org to plan delivery waves against capacity commitments.
WHAT WE'RE LOOKING FOR
- You have automated bare-metal fleets — you have written the software that turns racks into clusters. If you have done it by hand, you resented it and scripted it.
- Hardware fluency: servers, GPUs, NICs, switches, firmware — you can read a parts list and a topology diagram.
- 8+ years building backend or infrastructure systems, with at least 2 years leading engineers — real people leadership: you have hired, coached, and grown engineers, not just set technical direction.
- Deep Linux: you are comfortable well below the application layer.
- You have shipped production systems in Go. Not dabbled. Shipped.
- Willing to travel to datacenter sites when the work demands it.
- A low-ego, team-first mindset. We care less about your exact domain and more about whether you are the kind of technical force other engineers want to work alongside.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
ОфисLimassol, Cyprus
ОфисNew York
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УдалённоRemote (Canada, UK, EU); Remote (North America); Remote (EU); Remote (Central & South America); Remote (Non-U.S.)
УдалённоseniorJakarta, Indonesia; Bandung, Indonesia; Surabaya, Indonesia
География найма не уточнена
Our customer operations run 24/7 to support customers across different markets and time zones
УдалённоUnited States & Canada
Singapore
ОфисСтажёрBaku
УдалённоleadParis; Zurich; Madrid; Amsterdam; Warsaw; Linz; Munich; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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