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Location: Canberra, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for an experienced National Security practitioner to guide our strategic engagements with Asia-Pacific national security and intelligence communities. Working closely with the national security team based in the US and the APAC policy team, this senior role will help to shape Anthropic's approach to national security policy and partnerships in APAC during a critical period in AI development and governance. You will be the day to day point of contact with national security partners in the Asia-Pacific, translating technological developments for national security audiences and building mutually beneficial collaborations.. You will also work closely with our APAC public sector sales team to support public sector deployment of Claude in high-leverage use cases that strengthen national security, enhance government efficiency, and accelerate allied competitiveness to promote regional peace and security. This role is based in Australia. This job will also require travel across the Asia-Pacific region and to the United States. In this role you will: Lead policy engagement with APAC national security partners on issues related to government use and national security implications of frontier models Engage key NatSec policy stakeholders (e.g., via briefings, consultations, demos, roundtables), in coordination with the wider national security and APAC policy teams. Partner with the APAC public sector sales team to support commercial efforts involving government agency deployments Support and promote public-private research collaborations Build a coalition of government agencies, nonprofits, safety institutes, think tanks and academics to in APAC to share knowledge around national security issues and ensure the safe and responsible adoption of frontier AI Collaborate with technical teams to translate Anthropic threat model research into concrete policy proposals, stakeholder education, and thought leadership opportunities You may be a good fit if you: Have 10+ years of experience working in national security agencies, or a combination of government and related private sector experience Are high-agency, able to develop and execute strategy independently, taking account of dependencies with other cross-functional teams within Anthropic (including but not limited to policy, go-to-market, trust and safety, legal, product, research, comms, and marketing) Possess strong written and verbal communication skills, particularly when briefing policymakers and government officials Have demonstrated interest and experience in a complicated technical subject (ideally, AI, but other examples could be quantum computing, cryptography, fusion power, etc.) Have had some legal training in or exposure to contract negotiation Are willing/able to participate in a process to obtain/retain a security clearance in Australia Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

seeking an experienced Remote Scheduling Specialist with solid HR and recruitment experience. This role focuses on candidate outreach, interview invitation, and offline interview arrangement.

Location: Remote - Japan Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Manager, Strategic Accounts. About the job This position is needed to lead relationships with our largest customers who consume our messaging, voice, platform email and customer data platform services. You will be directly responsible for protecting and growing Twilio’s business across your assigned customers As a leader, you will drive along with your team highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. Twilio is looking for a Senior Sales Manager to lead our Strategic Accounts team. This person will lead, mentor, and scale a high-performing team of full-cycle account executives, who are passionate about working with large clients across Japan! Responsibilities In this role, you’ll: Talk with potential strategic customers, where you spend time learning about their needs, and then through consultation, develop a strategic plan to help their service thrive through the use of Twilio’s platform. Success in leading and building high-performing enterprise sales teams. Understand how to manage your team to deliver more than they may think is possible. Comfortable allowing your team to be Owners of their own business. Sometimes this means giving them autonomy and trusting their decisions, but stepping in and coaching when needed. Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner with and coordinate cross-functional internal teams (Solution Engineer, Sales Development, Legal, Engineering, Security, Marketing, Product) to efficiently navigate complex sales cycles Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization EMPOWER OTHERS: Lead a team of AEs and manage the day-to-day operations that come along with it. Hire and retain top diverse talent, and be focused on their success and career progression! BE AN OWNER: Conduct weekly 1:1's with each team member. Provide tactical and strategic deal guidance, training, and career development. DON’T SETTLE: Help your team build and progress pipeline, work across functions like finance, marketing, product to execute complex deals. RUTHLESSLY PRIORITIZE: Ensure your team maintains accurate and up-to-date CRM information. Run weekly forecast calls with both your team and up to management. WRITE IT DOWN: Identify and work cross functionally to resolve inefficiencies in systems and processes. WEAR THE CUSTOMER’S SHOES: Prioritize the Twilio customer experience and protect the Twilio Brand. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of experience with 4 years in building teams, managing all monthly forecasting, and can support fiscal planning and revenue tracking for all major accounts in the region. Consistent track record of exceeding revenue targets & business objectives. Industry experience in selling Cloud based solutions, including IaaS, PaaS, CPaaS or SaaS and managing complex sales negotiations Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious. A self-starter who can work with minimal supervision to drive results. Comfortable with ambiguity and working cross-functionally in a high growth business landscape. BA/BS degree or equivalent required. MBA a plus (not required) Complicate deal and technology discussion with key customers in Japanese, professional level of Japanese speaking is MUST for external communications, and business level English is required for internal communication Desired: Excellent written and verbal communication skills and strong executive presence Ability to influence and build effective working relationships with all levels of the organisation. Proficiency in a local APAC language would be beneficial Energy and enthusiasm with a willingness to travel Location This role will be remote, based in Japan. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Buenos Aires, Argentina Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. Aleph is seeking a strategic, high-energy Client Partner to represent Spotify in Argentina, based in Buenos Aires. We are not just looking for a sales professional. We are looking for a true music and culture enthusiast who understands how music, podcasts, and digital audio shape the way people feel, think, and buy. In this role, you will be the bridge between Spotify’s world-class advertising platform and the Argentine advertising ecosystem: media agencies (agencias de medios), advertisers (anunciantes), and brands. You will drive revenue by showing brands how to authentically connect with millions of engaged listeners, people who choose to be there. We are also entering a new era of sales, one where individual productivity is amplified by AI in ways that were unthinkable two years ago. A great salesperson with the right mindset and tools will do the work of three. That is the profile we are building. What You Will Do Revenue Growth: Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth targets for the Argentine market. Agency Relationships: Develop and maintain excellent relationships with key media agencies, positioning Spotify as an invaluable strategic partner, not just a vendor. Multi-stakeholder Selling: Work across agency departments (buying, strategy, comms planning, audio, digital, branded content, and innovation) to build holistic solutions. Consultative Selling: Understand clients’ business objectives and challenges deeply. Respond with tailored advertising solutions that genuinely move their business forward. Cultural Storytelling: Create persuasive narratives that translate Spotify’s audience data and audio formats into compelling business growth stories. Make clients feel the platform, not just see the numbers. Portfolio Selling: Sell the full Spotify ecosystem (audio, video, display, branded experiences, and programmatic) with fluency and confidence. AI-Augmented Workflow: Use AI tools to prepare client briefs, analyze pipeline signals, identify growth opportunities, and arrive at every client interaction more prepared than anyone else in the room. Campaign Excellence: Partner with internal teams to ensure flawless execution, delivering a top-tier service experience that keeps clients coming back. Industry Presence: Represent Spotify and Aleph at key industry events in Argentina, building our profile and driving cultural relevance in the local market. What We Are Looking For The mindset we are building Genuine Tech Curiosity: When a new tool appears, you adopt it, test it, and integrate it into your workflow. You do not just tolerate it. Analytical Thinking: You read data, interpret pipeline signals, and make decisions based on evidence, not just gut feeling. Orchestration Ability: AI does the research, prepares the briefs, and suggests next steps. You decide, personalize, and build the relationship. Real Adaptability: The process will keep changing. You do not just accept change. You anticipate it and move first. Required 4+ years of experience in digital advertising sales (ventas de publicidad digital), business development, or client-facing roles within the digital media industry. Deep understanding of the digital advertising ecosystem: audio, display, video, and programmatic. Proven track record of managing client relationships, driving revenue growth, and exceeding sales targets in the Argentine or LATAM market. Strong agency and brand relationships across the Argentine digital advertising community. Comfort with data: you build reports, interpret dashboards, and translate performance into client-facing insights (Salesforce, Google Slides/Sheets). Genuine curiosity about AI tools, and evidence you have already started integrating them into your daily workflow. Exceptional storytelling and presentation skills; you can hold a room at C-suite level. Full professional proficiency in Spanish and English. Preferred Experience with self-serve advertising platforms or programmatic auction dynamics. Hands-on experience with AI-assisted sales tools: CRM automation, brief generators, prospecting platforms. Passion for music, audio culture, or the creator economy: you do not just sell Spotify, you get it. Why Join Aleph Impact: Spotify reaches over 600 million users globally, with a deeply engaged audience across Latin America. You will connect that audience with Argentina’s agencies and brands, with the tools, the backing, and the mandate to build something meaningful. Growth: We encourage everyone to strive for more, with growth opportunities for our internal talent and the chance to learn together in an ever-changing industry. Team culture: Aleph is a place of many cultures, perspectives, and talents. We support each other, value partnership and communication, and believe it takes a group of people to achieve great things. Market context: You will work at the intersection of one of the world’s most iconic brands and one of the most dynamic ad markets in the region, as part of a team that works across Latin America. AI-powered sales: If you are excited about where AI is taking sales, you are going to like it here. Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, and our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine.

Scoring Technician (RPSGT or RRT-SDS), you will play a critical role in ensuring the accuracy and quality of home sleep study interpretations through expert manual review and scoring. Perform manual review and scoring of home sleep studies in accordance with AASM scoring guidelines and company protocols.

You'll be the product manager who finds that out. You'll talk to customers, use the product in real AI-assisted workflows, test ideas quickly with our designer and engineers, and build the measurement that tells us what's working.

Serving as the primary point of contact for new small to mid-sized property managers throughout their onboarding process. Driving conversions of new prospects by conducting compelling and detailed virtual product demonstrations.

Adyen is looking for an India Tax Accountant to ensure accurate indirect-tax accounting, tax reporting, reconciliations, and compliant financial processes.

Bland AI is looking for a Director of Technology Partnerships to source, grow, and launch technology partnerships and joint go-to-market initiatives.

TypeSafe AI is looking for a Product Designer to design enterprise and developer experiences across the website and developer console.

Allium is looking for a Head of Security and IT to lead the security program, employee IT, cloud security, incident response, and enterprise trust.

Carta is looking for a Marketing Intern to support regional campaigns, content, events, and marketing analytics.

Location: Lubumbashi, Congo, The Democratic Republic of the; Marrakesh, Morocco; Casablanca, Morocco; Tunis, Tunisia; Algiers, Algeria; Beau Vallon, Seychelles Our client a well established business group is building its presence in the hospitality space in the Democratic Republic of the Congo, with a focus on delivering a strong customer experience, consistent product standards, and well-run day-to-day operations. Apt Resources is managing the search for this position on behalf of the client. This opportunity is suited to a commercially minded hospitality leader who enjoys combining operational discipline with hands-on team leadership. As General Manager, you will play a central role in shaping the performance of the concept, supporting service excellence, and helping create a reliable, high-quality guest experience while working closely with teams and suppliers. Responsibilities Oversee daily kiosk operations, service quality, hygiene, and food safety. Manage staffing, scheduling, training, performance, and team development. Monitor sales, inventory, food costs, budgets, and operational profitability. Implement brand standards and ensure consistent product quality across operations. Coordinate with suppliers and resolve operational issues in the DRC market. Requirements 5+ years of general management experience in hospitality or quick-service food operations. Proven ability to drive sales performance, manage budgets, and improve operational profitability. Strong knowledge of food safety and hygiene standards, inventory control, and cost controls. Experience managing, training, and motivating frontline teams. Fluency in both French and English. Willingness to relocate to Lubumbashi, Democratic Republic of the Congo. Experience in a kiosk, retail food environment, or QSR setting is a plus. Education in hospitality is an advantage. Benefits USD 1200 to USD 1800 Plus free accommodation plus other benefits

Location: Lubumbashi, Congo, The Democratic Republic of the; Dubai, United Arab Emirates; Doha, Qatar; Riyadh, Saudi Arabia; Beirut, Lebanon; Port Louis, Mauritius Our client a well established business group is building its presence in the hospitality space in the Democratic Republic of the Congo, with a focus on delivering a strong customer experience, consistent product standards, and well-run day-to-day operations. Apt Resources is managing the search for this position on behalf of the client. This opportunity is suited to a commercially minded hospitality leader who enjoys combining operational discipline with hands-on team leadership. As General Manager, you will play a central role in shaping the performance of the concept, supporting service excellence, and helping create a reliable, high-quality guest experience while working closely with teams and suppliers. Responsibilities Oversee daily kiosk operations, service quality, hygiene, and food safety. Manage staffing, scheduling, training, performance, and team development. Monitor sales, inventory, food costs, budgets, and operational profitability. Implement brand standards and ensure consistent product quality across operations. Coordinate with suppliers and resolve operational issues in the DRC market. Requirements 5+ years of general management experience in hospitality or quick-service food operations. Proven ability to drive sales performance, manage budgets, and improve operational profitability. Strong knowledge of food safety and hygiene standards, inventory control, and cost controls. Experience managing, training, and motivating frontline teams. Fluency in both French and English. Willingness to relocate to Lubumbashi, Democratic Republic of the Congo. Experience in a kiosk, retail food environment, or QSR setting is a plus. Education in hospitality is an advantage. Benefits USD 1200 to USD 1800 Plus free accommodation plus other benefits

Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia We are seeking a high-energy, bilingual Medical Front Desk Receptionist to support our client’s fast-paced Cardiology practice. The ideal candidate has prior hands-on experience in a high-volume outpatient setting, possesses non-negotiable expertise in eClinicalWorks (eCW) , and is confident in executing real-time insurance verifications, managing busy phone lines, and maintaining seamless patient flow in a dynamic clinical environment. Key Responsibilities: Patient Reception & Intake: Greet incoming cardiology patients, execute check-in/check-out procedures, collect copays, and update demographics directly within eClinicalWorks. Insurance Verification & Authorizations: Conduct real-time eligibility checks, verify primary/secondary insurance coverage, and confirm pre-authorizations for specialized cardiac testing and consultations. High-Volume Call Management: Answer incoming multi-line phones, triage urgent patient needs, take accurate clinical messages, and route calls to medical assistants or providers. Clinic Flow Coordination: Keep the lobby organized, manage patient wait times, and communicate scheduling shifts to clinical staff to keep the practice running on time. Schedule & EMR Management: Book and reschedule patient appointments, manage telephone encounters, and handle incoming electronic communications within eCW. Requirements eClinicalWorks (eCW): Proven, hands-on experience navigating eCW for scheduling, telephone encounters, and patient demographic updates ( strictly non-negotiable ). Bilingual Fluency: Fully bilingual in English and Spanish with clear, professional communication skills in both languages ( strictly non-negotiable ). Insurance Verification: Prior experience verifying commercial, Medicare, and Advantage plans, reading copay/deductible breakdowns, and confirming coverage requirements. Specialty Experience: Prior work in a cardiology clinic or fast-paced specialty practice is a strong plus. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 9 am to 5 pm EST.

Location: Germany; Ukraine; Poland; Austria Intetics Inc. , a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and digital transformation solutions, is looking for a German Content Writer / SEO Copywriter to support content creation and optimization activities on a part-time basis. About the Role We are seeking a detail-oriented and proactive content specialist who can create high-quality content in both German and English. The ideal candidate combines strong writing skills with a solid understanding of SEO principles and is capable of producing engaging, well-structured content tailored to different audiences and business needs. Project Details Duration: 3 months Workload: 1-2 hours per day Languages: German B2+ and English B2+ Engagement: Part-time Responsibilities Create and edit content for clients' websites, including: Landing pages Category pages Product pages Blog articles Prepare content for external publications, including guest posts and other off-site placements. Optimize content according to SEO best practices while naturally incorporating target keywords. Adapt tone of voice, structure, and messaging for different clients, industries, and audiences. Review, edit, and proofread content to ensure accuracy, consistency, grammar, and editorial quality. Conduct research on unfamiliar topics and transform findings into reader-friendly, valuable content. Collaborate with internal teams to ensure content aligns with project objectives and SEO strategies. Requirements Must-Have Qualifications German and English language proficiency at B2 level or higher with excellent writing skills in both languages. Proven ability to create clear, engaging, and well-structured content for different formats and audiences. Good understanding of SEO fundamentals, including: Keyword research Search intent Content structure Header hierarchy On-page optimization Strong research skills and ability to work with reliable sources. Excellent proofreading and editing skills. High attention to detail and commitment to content quality. Ability to work independently and manage tasks with minimal supervision. Proactive mindset with the confidence to suggest improvements and clarify unclear requirements. Nice to Have Experience working with CMS platforms, particularly: Shopware WordPress Experience publishing and formatting website content, including: Metadata Internal linking Images Headings and content structure Experience writing for external websites, online magazines, or industry publications. Familiarity with AI-assisted writing tools and the ability to use them responsibly while maintaining originality and content quality. Soft Skills Strong written communication skills. Excellent organizational and time-management abilities. Ability to balance quality and deadlines. Curiosity and willingness to learn about new industries and subject areas. Collaborative attitude and positive approach to feedback. What We Offer Flexible part-time engagement. Opportunity to work with international clients across different industries. Supportive and collaborative team environment. Exposure to diverse content and SEO projects. Potential for long-term cooperation based on performance and business needs.

Location: Nicaragua; Honduras; El Salvador; Ecuador; Guatemala; Colombia We are seeking a highly skilled, bilingual Medical Call Center Virtual Assistant to support our client's fast-paced, high-volume healthcare practice. The ideal candidate brings extensive experience in U.S. healthcare call centers, is a quick learner who thrives in a metric-driven environment, and possesses non-negotiable expertise in eClinicalWorks (eCW) to immediately streamline patient communications and reduce call backlogs. Key Responsibilities: High-Volume Call Operations: Answer, triage, and route incoming patient calls efficiently using 3CX VoIP software while maintaining a target talk time of 2–3 minutes per call. EMR Documentation & Communication: Create detailed telephone encounters in eClinicalWorks, document clinical inquiries accurately, and send real-time EMR messages to Medical Assistants and front-office staff. Patient Support & Inquiry Handling: Address patient questions regarding appointments, office protocols, and general care navigation using precise medical terminology. Fax Inbox Management: Monitor, organize, and route incoming digital faxes to appropriate departments, providers, or team members according to practice protocol. Specialized Routing: As the team expands, rotate into dedicated operational focus areas (e.g., specialized call handling vs. dedicated fax processing). Requirements Average Handle Time (AHT): Target of 2–3 minutes per call. Call Volume & Throughput: Active contribution to managing the practice's total 300–400 daily incoming call volume. Call Abandonment Rate: Keep wait times minimal through prompt call pickup and fast resolution. Quality & Accuracy: Error-free data entry in eClinicalWorks verified through monitored and recorded calls. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8 am to 5 pm PST.