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Location: Birkirkara, Malta About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As a Sales Support Associate, you’ll be a point of contact for our merchant partners, helping them get timely answers and keep their stores running smoothly on Wolt. You’ll respond to emails and support tickets, make menu and assortment edits, resolve day-to-day issues, and work with internal teams when a request needs further support. Merchant Support – Respond to merchant emails and tickets with clear, helpful answers, keeping partners updated until their requests are resolved. Menu & Assortment Management – Make accurate updates to restaurant menus and retail assortments, making sure their catalogue is kept up to date and compliant with our internal guidelines. Issue Resolution – Troubleshoot merchant, equipment, and operational issues, escalating complex cases to the right team and following through on the outcome. Sales & Operational Support – Help Account Management and Merchant teams with partner requests, administrative tasks, and store updates. Quality & Accuracy – Check that merchant information and menus are accurate, and ensure our merchants are operating to the Wolt standard. Process Improvement & Collaboration – Spot recurring issues, share merchant feedback, and work with internal teams to improve the partner experience. Our humble expectations Strong communication and stakeholder management skills Excellent organisational and multitasking abilities Solution-oriented mindset with strong attention to detail Ability to work independently and manage multiple priorities simultaneously Comfortable working in a fast-paced operational environment Experience in onboarding, account management, operations, customer success, or merchant support is considered a plus Familiarity with food delivery, marketplaces, or e-commerce environments is considered an advantage Fluent in English, Maltese is a plus What you’ll get by joining us The opportunity to directly impact merchant success and customer experience A dynamic and collaborative working environment Exposure to cross-functional projects and market launches Career growth opportunities within a global tech company The chance to contribute to the growth of one of the fastest-growing technology companies in the region Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Once applied, a member of our Talent The acquisition team will be contacting you shortly, in order to initiate the hiring process. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. The salary below is the monthly salary range for this position. To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Malta Pay Range €1.574 — €1.967 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Genova, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Business Development Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Business Development Manager to join our Genova team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional Sales team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants. Here’s what your day-to-day might look like: Strategic Prospecting: Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out. Consultative Selling: Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining. Onboarding Support: Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform. Relationship Building: Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities. Market Expertise: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Sales Experience: Significant experience in targeting new business with a "hunter" mindset and a drive to close deals. Negotiation Skills: A proven ability to navigate commercial discussions and structure successful partnerships. Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email. Tenacity: A resilient and motivated approach to working in a fast-moving, entrepreneurial environment. Industry Knowledge: A strong understanding of the restaurant industry is a significant plus. Fluency in spoken and written Chinese Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Задачи: — Отвечать за P&L, Cash Flow, бюджетирование и план-факт. — Контролировать маржинальность по клиентам, поставщикам и продуктам. — Управлять финансовой аналитикой и месячным закрытием. — Выстраивать финансовые процессы по мере роста бизнеса. — Построить систему сверок: данные роутера ↔ начисления клиентам ↔ биллинг поставщиков. — Находить причины расхождений и контролировать, чтобы компания не теряла деньги. — Формулировать требования к данным, отчетам и автоматическим контролям. — Ставить задачи разработчикам на SQL-выгрузки, автоматизацию сверок и финансовые дашборды. — Понимать данные и SQL на уровне, достаточном для проверки логики и постановки задач. — Вести финансовую часть отношений с российскими и международными поставщиками. — Контролировать договоры, условия оплаты, лимиты, задолженности и закрывающие документы. — Координировать вопросы международных платежей и контрактования с внешними консультантами. — Искать экономически эффективные структуры расчетов с учетом валютных, санкционных и налоговых ограничений. — Решать кросс-функциональные вопросы с бухгалтерией, юристами, поставщиками и другими подразделениями. Требования: — Опыт 5+ лет в финансах, FP&A, Finance Operations или Financial Controlling. — Опыт в IT / SaaS / Cloud / Fintech / Marketplace — большой плюс. — Сильное понимание P&L, Cash Flow и управленческого учета. — Умение работать с большими объемами финансовых и продуктовых данных. — Понимание SQL и баз данных будет большим плюсом. — Опыт международных расчетов и работы с несколькими юрлицами — плюс. — Умение управлять людьми и внешними подрядчиками. Условия: — Формат работы: Москва / remote / hybrid. — Компенсация: ориентир 300–400 тыс. ₽ gross + performance bonus. Дополнительно: — В компании уже есть part-time финансовый аналитик, разработчики для автоматизации и внешние специалисты по международным платежам. — Задача Head of Finance — объединить эти ресурсы в работающую финансовую функцию и отвечать за результат целиком.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Engineering the future of customer support — at global scale 🌍 We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction. As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them. Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale. About the role We’re now looking for a Senior Backend Engineer (Golang) to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day. What you'll be doing Build and maintain high-throughput backend services using Go . Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe. Design systems that are scalable , resilient , and easy to maintain. Lead and contribute to architectural discussions and technical decision-making. Write well-tested code and help the team maintain high code quality standards. Requirements 7+ years of professional software engineering experience, with a proven track record of building and scaling complex systems. 2+ years of production experience in Golang , with the ability to mentor others and drive best practices across the team. Strong hands-on experience with both SQL and NoSQL databases — especially Cassandra. Solid understanding of designing and operating low-latency, high-throughput distributed systems . Previous on-call experience , with a pragmatic approach to reliability and incident management. Nice to have Background in Node.js or other backend languages. Familiarity with cloud infrastructure (AWS, GCP) and event-driven architectures. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: USA - New York From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk. Reporting & Prioritization Reports to the Order Operations & Monetization lead, Jamie Calkins. The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting. The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work . This is a hybrid role, 1-2 days in the office. Technologies You’ll Use Salesforce CPQ Jira Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake Notion Metronome Hex What You’ll Do Pricing Operations & QTC Support Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows. Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution. Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows. Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior. Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria. UAT & Testing Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented. Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps. Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management. Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process. Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes. Order Operations Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff. Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems. Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution. Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner. Skills We’re Looking For 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes. Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly. Strong attention to detail and comfort performing structured, repeatable testing work. Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary. Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences. A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight. Bonus Skills​ Exposure to Revenue Recognition or Professional Services systems and processes. #LI-REMOTE #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $119,641 — $143,575 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk. Reporting & Prioritization Reports to the Order Operations & Monetization lead, Jamie Calkins. The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting. The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work. This is a hybrid role, 1-2 days in the office. Technologies You’ll Use Salesforce CPQ Jira Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake Notion Metronome Hex What You’ll Do Pricing Operations & QTC Support Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows. Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution. Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows. Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior. Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria. UAT & Testing Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented. Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps. Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management. Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process. Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes. Order Operations Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff. Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems. Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution. Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner. Skills We’re Looking For 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes. Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly. Strong attention to detail and comfort performing structured, repeatable testing work. Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary. Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences. A proactive and organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk without heavy oversight. Bonus Skills​ Exposure to Revenue Recognition or Professional Services systems and processes. #LI-REMOTE #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $119,641 — $143,575 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support. You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk. Reporting & Prioritization Reports to the Order Operations & Monetization lead, Jamie Calkins. The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting. The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work. This is a hybrid role, 1-2 days in the office. Technologies You’ll Use Salesforce CPQ Jira Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake Notion Metronome Hex What You’ll Do Pricing Operations & QTC Support Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows. Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution. Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows. Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior. Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria. UAT & Testing Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented. Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps. Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management. Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process. Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes. Order Operations Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff. Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems. Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution. Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner. Skills We’re Looking For 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes. Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly. Strong attention to detail and comfort performing structured, repeatable testing work. Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary. Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences. A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight. Bonus Skills​ Exposure to Revenue Recognition or Professional Services systems and processes. #LI-REMOTE #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $104,036 — $124,848 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #Canada PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #US PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team At Deliveroo we’re striving to build London’s best and most admired Security Engineering organisation as part of our global team based across North America and Europe. Our London based Security Engineering team is looking for a Senior GRC Engineer. You will be a part of our inclusive, collaborative global team responsible. This is a London based position reporting directly to the Security Compliance Manager based in London. About the Role We're hiring a Senior GRC Engineer to help take DoorDash's compliance program from something people run to something the platform runs on its own. You'll take primary ownership of how regulatory and framework change gets tracked, interpreted, and turned into real controls - one part of a broader GRC function that spans audit, policy, and risk. Day to day, that means less time updating spreadsheets and more time writing the automation, integrations, and control logic that let audit evidence collect itself. You'll also lead major external audits from start to finish and help shape the policies and control standards the rest of the program is built on. This is a hands-on role for someone who already has deep audit and assurance experience, wants to spend more time building than briefing and can move a program forward, and change how people work, without needing the title to make it happen. You’re excited about this opportunity because you will… Build the regulatory and framework change-management process that keeps DoorDash ahead of new obligations, instead of reacting to them. Move manual, point-in-time compliance work onto Compliance-as-Code foundations: policy-as-code, automated control testing, and continuous evidence collection wired into CI/CD, so audit readiness holds up between audits, not just during them. Design and run agentic workflows for evidence analysis, control testing, and audit response preparation, with a human in the loop where assurance demands it. Partner directly with engineering and architecture teams to design controls into new systems at build time and translate that technical work into the narratives auditors actually need. Partner with the Security Compliance Manager to shape and mature the global compliance program. Design, implement and validate security controls relevant to DoorDash’s regulatory environment, not just document them. Support development and refinement of security policies, standards, and guidance. Mentor other members of the compliance team and help set the technical bar the rest of the function grows into. Ensure policies are actionable, testable, and aligned to real-world controls. We’re excited about you because you have… 6+ years of experience in security compliance, GRC or technology risk, with a strong track record in high-growth, technology-driven and regulated environments. Hands-on experience building large language models and agent workflows with daily use of AI in your own work, grounded judgment on what to delegate to agents versus what needs a human, and the ability to evidence both to an auditor. DoorDash is an AI-forward organization and the ability to optimize efficiency using AI is crucial in this role. The ideal candidate brings hands-on experience with frameworks such as DORA, the EU AI Act, NIS2 and CRA. Real, hands-on experience implementing and assessing controls against frameworks like PCI DSS, SOC 2, ISO 27001 - not just reading them. Demonstrated ability to identify control gaps, assess risk and drive remediation in partnership with cross-functional stakeholders. Experience developing, implementing and improving security policies, standards, and procedures, ensuring they are operational and effective. Strong understanding of compliance metrics and reporting, with the ability to track control effectiveness, audit outcomes, and risk exposure. Ability to influence and drive accountability across technical and non-technical stakeholders. Excellent verbal and written communication skills, with the ability to translate complex audit and compliance requirements into clear, actionable guidance. Comfort owning compliance metrics and reporting - you can show, not just assert, that a program is working. Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience. About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com . Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Требования: — Опыт настройки и управления Jira/Confluence (плагины, обновления, безопасность). — Актуальная версия Jira Data Center 10.3. — Умение собирать требования бизнеса и переводить их в технические решения (плагины, скрипты). — Написание скриптов на Groovy (ScriptRunner) для автоматизации процессов в Atlassian. — Создание и поддержка кастомных плагинов для Jira/Confluence/Bitbucket на Java. — Настройка обмена данными с внешними системами через REST API (включая интеграцию Jira с Metabase и другими системами). — Опыт работы с Metabase – обязательно. — Владение SQL — обязательно. — Общее понимание CI/CD-процессов и роли Jira в них. — Требуется понимание, как Jira встраивается в процесс доставки изменений. — Мониторинг, поиск и устранение проблем, оптимизация производительности. — Составление техдокументации, обучение пользователей. Задачи: — Администрирование Atlassian: поддержка и развитие Jira и Confluence: проекты, схемы, права, роли, группы. — Настройка и доработка workflow: статусы, переходы, условия, валидаторы, пост-функции, экраны и поля под процессы команд. — Настройка кастомных полей, схем уведомлений, автоматизаций (Jira Automation), шаблонов задач. — Поддержание единообразия конфигураций: борьба с расползанием схем и дублирующимися полями, аудит и чистка неиспользуемого. — Установка, обновление и оценка плагинов/приложений Marketplace, контроль их влияния на производительность и лицензии. — Управление пользователями и доступами, интеграция с корпоративным SSO/LDAP, регулярный аудит прав. — Обновления и обслуживание инстансов, планирование работ, бэкапы и проверка восстановления, разбор инцидентов и деградаций производительности. — Настройка интеграций Atlassian с внешними системами: Slack, Git-хостинг, CI, внутренние сервисы; работа с REST API и webhooks. — Поддержка Confluence: структура пространств, шаблоны, макросы, права, навигация и поиск. — Первая и вторая линия поддержки пользователей по Atlassian, написание инструкций и регламентов, обучение команд. — Аналитика и Metabase: построение и поддержка дашбордов в Metabase по данным Jira: метрики процесса разработки, состояние проектов, загрузка команд, SLA обращений. — Написание SQL-запросов к базе данных (в том числе к схеме Jira) и к промежуточным аналитическим таблицам. — Настройка моделей, фильтров, параметров и подписок/алертов в Metabase, управление доступами к дашбордам. — Оптимизация тяжёлых запросов и подготовка данных так, чтобы отчёты не упирались в производительность. — Сбор требований к отчётности от руководителей команд и превращение их в устойчивые дашборды вместо разовых выгрузок. — Документирование логики метрик: как считается показатель, откуда берутся данные, какие есть оговорки.

Location: Leeds, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Field Sales Representative - Newcastle Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Field Sales Executive to join our Newcastle team. This is a hybrid role. In this role, you’ll help us build relationships with new restaurant partners across the region, improving our proposition for customers and identifying ways to continue our fast growth. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional UK and Ireland team. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve, focusing on bringing the best possible selection to our customers and opportunities for growth to our partners. Here’s what your day-to-day might look like: Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. Execute strategic business development: Engage with independent restaurants via physical visits, emails, calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology. Own the commercial onboarding journey: Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners. Structure high-impact partnerships: Negotiate contract terms and partnership structures that secure win-win commercial outcomes for both restaurants and Deliveroo. Act as a local territory expert: Develop deep insight into the regional food scene, mapping out up-and-coming culinary trends and identifying the key brands that local customers crave. What You’ll Need to Thrive Essential Proven new business acquisition: Demonstrated sales experience with a track record of actively targeting new business and consistently delivering against demanding commercial targets. Commercial negotiation skills: Strong commercial acumen with the ability to handle negotiations and structure profitable, sustainable deals. Autonomy and field-based resilience: A self-motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects. Effective relationship building: Excellent communication and interpersonal skills, with the ability to connect with diverse business owners and present product value clearly. Mobility requirement: Possession of a valid UK driving licence and access to a vehicle to facilitate travel across the North East and Yorkshire region. Nice to Have Industry sector knowledge: Prior experience or a deep understanding of the economics of hospitality, food delivery, or high-growth marketplace operations. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Leeds, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Field-Based Business Development Executive - Newcastle Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Field Sales Executive to join our Newcastle team. This is a hybrid role. In this role, you’ll help us build relationships with new restaurant partners across the region, improving our proposition for customers and identifying ways to continue our fast growth. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional UK and Ireland team. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve, focusing on bringing the best possible selection to our customers and opportunities for growth to our partners. Here’s what your day-to-day might look like: Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. Execute strategic business development: Engage with independent restaurants via physical visits, emails, calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology. Own the commercial onboarding journey: Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners. Structure high-impact partnerships: Negotiate contract terms and partnership structures that secure win-win commercial outcomes for both restaurants and Deliveroo. Act as a local territory expert: Develop deep insight into the regional food scene, mapping out up-and-coming culinary trends and identifying the key brands that local customers crave. What You’ll Need to Thrive Essential Proven new business acquisition: Demonstrated sales experience with a track record of actively targeting new business and consistently delivering against demanding commercial targets. Commercial negotiation skills: Strong commercial acumen with the ability to handle negotiations and structure profitable, sustainable deals. Autonomy and field-based resilience: A self-motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects. Effective relationship building: Excellent communication and interpersonal skills, with the ability to connect with diverse business owners and present product value clearly. Mobility requirement: Possession of a valid UK driving licence and access to a vehicle to facilitate travel across the North East and Yorkshire region. Nice to Have Industry sector knowledge: Prior experience or a deep understanding of the economics of hospitality, food delivery, or high-growth marketplace operations. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

О проекте: Платформа объединит предложения нескольких поставщиков автозапчастей в единую систему с функциями: единый каталог, поиск по артикулу, бренду и названию, сопоставление товаров разных поставщиков, цены и остатки, сроки поставки, интеграции с поставщиками, B2B-личные кабинеты, корзина и заказы, система ролей, интеграция с 1С, административная панель, API, дальнейшее масштабирование системы. Основные задачи: На первом этапе: изучить требования проекта, спроектировать архитектуру, определить структуру БД, спроектировать API, определить архитектуру интеграций, продумать обработку и нормализацию данных поставщиков, определить подход к поиску и сопоставлению товаров, подготовить техническую документацию, декомпозировать разработку на этапы. После утверждения архитектуры: разработка backend, реализация API, интеграции с поставщиками, интеграция с 1С, работа с каталогом, заказами, пользователями и ролями, подготовка production-инфраструктуры, дальнейшее развитие и масштабирование проекта. Требования: Обязательно: 5+ лет коммерческой разработки, уверенный Node.js / TypeScript, PostgreSQL, проектирование backend-архитектуры, REST API и интеграции, Docker, Linux, Git, способность самостоятельно декомпозировать сложные задачи. Будет большим плюсом: опыт в B2B, e-commerce, marketplace, большие товарные каталоги, 1С, ERP, Redis, RabbitMQ / Kafka, высоконагруженные системы. Условия: Удалённая проектная работа, 20–30 часов в неделю на первом этапе; первый этап — архитектура и техническое проектирование; после перехода проекта в активную разработку возможна загрузка 30–40 часов в неделю по согласованию; работа долгосрочная, по мере прохождения этапов проекта; это не разовая задача и не подработка на несколько дней — рассматривается специалист для длительного участия в проекте.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Onchain Data Team The Onchain Data team builds the core data and technology infrastructure behind OKX Web3. We connect to diverse blockchain networks and collect, process, govern, interpret, and serve large-scale onchain data, delivering accurate, real-time, and reliable capabilities to Wallet, DEX, Explorer, Risk, CeFi, and AI products. Our scope includes, but is not limited to: Multi-chain data ingestion, parsing, computation, and unified data models; Data capabilities for onchain assets, transactions, addresses, tokens, contracts, and projects; Blockchain explorers, the Project Marketplace, Onchain Data APIs, bots, and agents; Labels, risk detection, risk-control data, and security investigation capabilities; DEX trending rankings, token scoring, and other onchain data products; Global multi-region deployment, high-availability architecture, performance optimization, and system reliability; Deep application of AI in engineering, data analysis, risk investigation, and intelligent operations. You will work on challenges involving heterogeneous chains, large-scale data, real-time computation, high concurrency, high availability, data accuracy, and complex cross-functional collaboration. Your work can directly improve user experience, asset security, and business growth. What You May Work On This is a broad hiring track rather than a single fixed role. Your responsibilities will be matched to your strengths, experience, and interests, and may include one or more of the following: Design, build, and evolve onchain data infrastructure, data services, or business systems, taking ownership of the quality and outcomes of critical modules. Build multi-chain ingestion, real-time and batch computation, data governance, search, storage, and serving capabilities, continuously improving data accuracy, completeness, and freshness. Contribute to blockchain explorers, the Project Marketplace, onchain assets, labels, risk control, DEX rankings, token scoring, and related platforms or products. Identify critical technical and business problems, make sound judgments, design solutions, coordinate resources, drive execution, and review outcomes. Build highly available, high-performance, scalable global systems, while continuously improving reliability, cost efficiency, delivery efficiency, and user experience. Use AI tools deeply and explore agents, intelligent investigation, engineering automation, and intelligent operations, turning successful practices into reusable team capabilities. Collaborate with product, data, security, algorithm, operations, and engineering teams to drive cross-functional initiatives to completion. What We Value Most Hunger — Curiosity and Drive You stay curious about AI, Web3, emerging technologies, and new business domains, and can learn unfamiliar areas quickly. You do not wait for instructions when facing a problem; you proactively understand the context, identify solutions, and drive execution. You go beyond completing assigned tasks and continue to ask about outcomes, user value, and opportunities for improvement. Cognition — Cognitive Ability and Judgment You can quickly understand complex technical and business problems, build a structured mental model, and identify the core issue and key trade-offs. When information is incomplete or the situation is uncertain, you can form sound judgments based on facts and logical reasoning. You can compare the value, cost, risk, and long-term impact of different options, clearly explain your rationale, and turn decisions into executable plans and results. What We Are Looking For Strong computer science fundamentals and coding ability in at least one mainstream programming language, such as Java, Go, Python, or C++. Clear logical thinking and strong problem decomposition skills, with the ability to independently solve complex technical or business problems. Hands-on experience in one or more of the following areas: Backend and distributed systems; Real-time or batch data processing, data platforms, search, and storage; High-concurrency, high-availability systems, and reliability engineering; Risk control, security, strategy, or data analysis; AI agents, LLM applications, or engineering productivity. A strong sense of ownership and accountability, with the ability to drive initiatives through to measurable outcomes. Open, direct, and effective communication, with a willingness to solve problems across teams. Strong learning ability and growth potential. We value solid engineering fundamentals, but do not use mastery of one specific framework or middleware stack as the sole hiring criterion. Preferred Qualifications Experience with Web3, public blockchains, onchain data, wallets, DEXs, blockchain explorers, or smart contracts. Familiarity with one or more blockchain technology models, such as EVM, UTXO, or Move. Experience with large-scale data processing, stream processing, databases, messaging systems, caching, or search systems. Experience in fintech, risk control, security, e-commerce, advertising, recommendation systems, or other complex internet businesses. Proven examples of using AI tools to solve real problems and turning solutions into engineered or scalable capabilities. Ability to work in English, or experience building global and multi-region systems. Demonstrated technical judgment, business impact, or zero-to-one ownership in previous projects. The Kind of Candidate We Hope to Meet You can clearly explain the most complex problem you have solved, how you formed your judgment, and how you drove the solution to completion. You have one or more clear strengths. We do not expect experience in every area, but we value meaningful depth or exceptional potential in at least one direction. You are willing to understand users and business context instead of passively receiving requirements. You are open to unfamiliar domains and can use AI and team collaboration to close knowledge gaps quickly. You remain constructive in changing or uncertain environments and can keep moving work forward. Why Join Us Build core onchain data infrastructure for OKX Web3, directly supporting global users and multiple strategic businesses. Work deeply with diverse blockchain technologies, onchain data systems, and real-world Web3 use cases. Solve challenging engineering problems involving large-scale data, real-time computation, high availability, and global deployment. Explore the intersection of AI and Onchain Data, applying frontier technologies to data, risk control, products, and engineering workflows. Own meaningful problem spaces with the autonomy to identify issues, make judgments, and drive outcomes end to end. Access career opportunities across Mainland China, Hong Kong SAR, and Singapore. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote (Central & South America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role: Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team. Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively. This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed. Day-to-Day Responsibilities: - Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90% - Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations - Occasionally handling angry customer escalations - Ensure schedule adherence by agents and desired productivity levels - Maintaining coaching logs and providing regular written feedback to agents - Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect - Listen to team members’ feedback and resolve any challenges or conflicts - Initiate consequence management steps in the case of low-performing team members - Delegate tasks to high potential team members to build a culture of learning and development in the team - Suggest and lead team building activities for team motivation EXPERIENCE - 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement. - 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability. - 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues. WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS - Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience. - Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements. - Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance. - Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback. - Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection. - Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance. - Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence. - Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change. System Requirements - Minimum 15Mbps wired internet connection - Minimum i5 processor or equivalent - Minimum 12GB Ram - Quiet working environment - Steady power and internet connection HIRING PROCESS - Application Review - Case Study - First Round Interview/Case Discussion - Interview with Head of Worker Support Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude is available to enterprises through Microsoft Foundry, and the Microsoft partnership has become one of our most important paths to market. Many of the largest enterprises in financial services, healthcare and life sciences, and the public sector buy Microsoft first, and we want Claude to be the obvious choice when they do. As Partner Manager for Microsoft Co-Sell, you will turn that partnership into pipeline and closed revenue. You will build and run joint sales plays with Microsoft's field organization, connect Anthropic account executives with their Microsoft counterparts on shared target accounts, and make sure deals that start in a co-sell conversation actually close through Azure Marketplace. You will own your work end to end, from the details of a single stuck deal to the executive readout on how the partnership is performing. Key responsibilities Own the co-sell engine day to day: design joint sales plays with Microsoft around the strongest enterprise use cases, run account mapping with Microsoft sellers, and turn introductions into working groups and joint opportunities that show up as pipeline Keep deals moving through Azure Marketplace, including private offers, billing setup, and partner attribution; track every opportunity through that process, know where it is stuck and who needs to act, and work with both sides until it closes Run the regular pipeline and escalation rhythm with Microsoft Give Anthropic and Microsoft leaders a clear view of what is working and what is blocked Bring field insight back to our product and go-to-market teams Own at least one major joint initiative with Microsoft, such as a flagship event, a product workstream, or deal operations Minimum qualifications Experience owning a revenue or pipeline number through a partner or co-sell motion, with results you can point to Working knowledge of how enterprise deals transact through a cloud marketplace, including hands-on experience unblocking stuck deals Strong attention to detail and operational rigor, with the ability to turn that detail into a clear, concise story for executives A record of taking full ownership of your work: closing loops and keeping stakeholders informed proactively Ability to keep a stalled deal or program moving through repeated blockers until it is resolved Ability to build trust across a large, matrixed partner organization, with field sellers and their leaders alike Preferred qualifications Experience selling or partnering around AI, ML, or developer platform products Direct experience with Microsoft's partner ecosystem, such as Partner Center, Azure Marketplace, and the co-sell program Experience selling into financial services, healthcare and life sciences, or the public sector The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Austin, in-person Director, Partner Growth & Strategy Classification: Exempt (Salaried) Reports to: SVP Business Development Role Summary inKind is looking for a Director of Partner Growth & Strategy to build the strategy, systems, technology, and playbooks that power our Account Management organization. Our Account Managers own relationships with inKind's restaurant partners and play a critical commercial role—helping partners maximize their relationship with inKind, secure additional funding, add locations, renew, and grow over time. Account Managers report directly to our Regional Sales Managers, giving them strong day-to-day sales leadership, coaching, and support. This role is designed to complement that structure. The Director of Partner Growth & Strategy will not directly manage the Account Management team. Instead, this person will own how Account Management works : developing the processes, sales methodologies, technology, data, training, product improvements, and partner experiences that allow our Account Managers to become more effective and our restaurant partnerships to become more valuable over time. This is a highly cross-functional role sitting at the intersection of Sales, Account Management, Product, Operations, and Technology . The right person will approach Account Management not simply as a relationship-management function, but as a scalable growth engine. They will constantly ask: What are our best Account Managers doing differently? How do we turn that into a repeatable process? What should we automate? What should we build? What data should trigger action? And how do we make every Account Manager better? What You'll Own Build the Account Management Operating System Develop and continuously improve the processes, tools, and methodologies used across the Account Management organization. Create repeatable playbooks for key partner growth motions, including: Renewals Additional funding New and sister-location expansion Partner referrals Slow-redemption intervention High-performing partner expansion At-risk partner recovery Adoption of new inKind products and offerings Define the triggers, data, messaging, collateral, objection handling, workflows, and expected outcomes associated with each motion. Identify what our highest-performing Account Managers do differently and turn those behaviors into repeatable practices across the organization. Own the Partner Lifecycle Design the ideal restaurant partner journey from initial funding through onboarding, activation, growth, additional funding, renewal, and expansion. Determine which partner interactions should be relationship-driven, technology-enabled, or fully automated. Build proactive, data-driven engagement strategies so Account Managers know which partners need attention, why they need attention, and the highest-value action to take next. Partner with Sales and Operations leadership to continuously reduce friction throughout the partner lifecycle. Improve Account Management Sales Effectiveness Build the sales methodology used by Account Managers to sell renewals, additional funding, additional locations, and other products. Develop pitch frameworks, business reviews, partner-facing materials, objection-handling guides, and other tools that increase conversion. Partner with Regional Sales Managers to identify coaching opportunities and translate successful field tactics into organization-wide best practices. Design training and certification programs that continually improve Account Manager commercial capabilities. Develop structured experiments to test new messaging, offers, processes, and sales techniques—and scale what works. Drive Technology & Automation Partner with Product, Engineering, Salesforce, and Operations teams to make Account Management increasingly technology-enabled and scalable. Identify manual activities that can be automated or moved into self-service experiences. Help develop systems that proactively identify opportunities and risks across the restaurant portfolio, including: Partners eligible for additional funding Upcoming renewal opportunities Newly opened or missing locations Changes in redemption or sales pacing At-risk accounts Expansion opportunities Partners requiring intervention Help define the vision for an Account Management "cockpit" that allows each AM to quickly understand where to focus their time and what action to take. Help Shape the Partner Product Serve as a structured voice of the restaurant partner within inKind. Develop systems for capturing and categorizing partner feedback, objections, product requests, and operational friction. Partner closely with Product leadership to translate restaurant feedback and Account Manager insights into actionable product opportunities. Play a key role in shaping the continued development of the inKind Partner Portal and other restaurant-facing technology. Use data to quantify partner friction and product opportunities rather than relying solely on anecdotal feedback. Build the Measurement Framework Develop the KPIs and reporting required to understand Account Management effectiveness and partner health. Measure performance across areas such as: Renewal rate Incremental funding Location expansion Partner engagement Funding eligibility and conversion Credit pacing Time from opportunity identification to close Portfolio growth Partner retention Create visibility into performance across Account Managers, regions, partner segments, and lifecycle stages. Use these insights to identify opportunities for improvement in people, process, product, and technology. How You'll Work This role will operate as the connective tissue between our Account Managers and the teams building the systems around them. Regional Sales Managers will continue to own the day-to-day management, coaching, and commercial performance of Account Managers. You will own the system in which they operate . You will spend time with Account Managers understanding what happens in the field, with Sales leaders understanding what drives conversion, with Product understanding what we can build, with Operations understanding what we can automate, and with data identifying where the biggest opportunities exist. Your job is to turn those insights into measurable improvements. What Success Looks Like Within your first year, we expect to see: A clearly defined Account Management methodology and partner lifecycle Repeatable playbooks for our major renewal and expansion motions Better visibility into partner health and growth opportunities Increased renewal and additional-funding conversion Faster identification and pursuit of expansion opportunities More consistent performance across Account Managers Increased Account Manager capacity through automation and self-service A stronger feedback loop between restaurant partners, Account Management, and Product Meaningful improvements to our Partner Portal and internal Account Management technology A culture of continuously testing, measuring, and improving how we grow existing restaurant partnerships What We're Looking For We're looking for someone who combines the commercial instincts of a sales leader with the systems thinking of a product or operations leader. The ideal candidate: Has experience building or scaling Account Management, Customer Success, Revenue Operations, Sales Strategy, Partner Growth, or similar functions Has a strong understanding of B2B sales and expansion motions Is highly analytical and comfortable using data to diagnose problems and identify opportunities Has experience developing sales processes, playbooks, and training Understands CRM systems, sales automation, and workflow design Has experience partnering with Product and Engineering teams Can translate frontline customer feedback into scalable product and process improvements Is comfortable designing and running experiments Has exceptional cross-functional leadership skills Is equally comfortable talking to an Account Manager about objection handling and a Product Manager about workflow automation Has a strong bias toward action and measurable outcomes Experience in restaurants, hospitality, fintech, payments, marketplaces, SaaS, or other multi-location businesses is a plus. The Person Who Will Thrive Here You are probably not someone who is satisfied simply managing an existing Account Management playbook. You want to build a better one. When one Account Manager significantly outperforms another, you want to understand why . When Account Managers repeatedly perform the same manual task, you want to understand why it isn't automated . When restaurant partners repeatedly raise the same objection, you want to understand whether we should change the pitch, change the process, or change the product . And when something works, you want to figure out how to make it work across the entire organization. This is an opportunity to build the infrastructure behind a rapidly growing restaurant partner network and help define how inKind manages, grows, and serves those partnerships at scale. Who we are: inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards. Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat. Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community. inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions. By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy . For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.