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Location: Montreal, Canada 📍 Location: Montreal, Quebec, Canada 📄 Employment Type: Contract-to-Permanent (Preferred) / Contract 🏢 Work Arrangement: Remote Opportunity for US and Canadian citizens. Relocation allowance + bonus for European and UK Candidates. 🚀 Start Date: Immediate 💰 Compensation: TBD -- based on skills and experience Important Screening Requirements Must be legally eligible to work in Canada . Must be capable of obtaining the required security clearance . English proficiency is required. French is considered an asset. Strong hands-on experience with spacecraft Command & Data Handling (C&DH) systems is required. About the Role We are seeking an experienced Satellite Command & Data-Handling (C&DH) System Engineer to support the design, integration, verification, and operation of onboard command, control, and data-management functions for current and next-generation remote sensing and communications satellite programs. In this role, you will contribute to the C&DH functional architecture , drive technical trade studies, support system integration and verification, and provide technical leadership throughout the spacecraft lifecycle. Key Responsibilities Translate mission-level requirements into C&DH functional and non-functional requirements. Develop and maintain system requirements, Interface Control Documents (ICDs), and system descriptions. Maintain bidirectional requirements traceability throughout the project lifecycle. Support cybersecurity and resilience considerations within C&DH system design. Lead detailed design activities involving: Onboard processors Spacecraft data buses Memory subsystems I/O interfaces Support software architecture activities, including command sequencing, telemetry packetization, health monitoring, and FDIR. Support Satellite Reference Database development and validation. Define uplink command formats, downlink telemetry structures, and ground-segment data-handling interfaces. Collaborate with Flight Software (FSW), TT&C/PDT, and Ground Segment teams to ensure end-to-end data integrity. Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft-level C&DH testing. Execute functional testing, bus-protocol compliance testing, and SIL/HIL campaigns. Lead anomaly investigations, root-cause analysis, and corrective-action activities. Support spacecraft launch preparation, early-orbit checkout, and on-orbit operations. Analyze on-orbit telemetry and support updates to operational parameters as required. Support SOOH development and operator training. Contribute to technical standards, process improvements, technology roadmaps, and engineering knowledge bases. Support major design reviews, including SRR, PDR, CDR, MRR, and TRR . Mentor junior engineers and serve as a technical liaison with customers, partners, and vendors. Required Qualifications Bachelor's degree in Electrical Engineering, Aerospace Engineering , or a related field. 8+ years of C&DH engineering experience on LEO, MEO, and/or GEO satellite platforms . Deep knowledge of spacecraft data-bus and communication standards, including: SpaceWire MIL-STD-1553 CAN Ethernet CCSDS packet telemetry and command PUS services Knowledge of processors, FPGA, firmware, and embedded systems . Strong understanding of aerospace systems engineering fundamentals, space environment, and orbit mechanics. Hands-on experience supporting systems integration, testing, troubleshooting, and problem resolution . Experience with Confluence and JIRA . Ability to work independently with minimal supervision. Strong analytical and problem-solving skills, with the ability to break down complex technical problems into fundamental components. Excellent written and verbal communication skills in English . Preferred Qualifications Experience supporting end-to-end spacecraft C&DH development and integration. Experience with spacecraft commissioning, early-orbit operations, and on-orbit telemetry analysis. Experience with FDIR , command sequencing, telemetry processing, and spacecraft health monitoring. Experience with SIL/HIL testing and spacecraft bus-protocol compliance verification. French language proficiency. Experience supporting satellite programs through the full lifecycle, from early concept and design through launch and on-orbit operations.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! We are seeking a Game Support Representative (Product Replacement) who loves our products and is passionate about customer service! They will represent our brands by interacting directly with our customers as well as processing and shipping products to consumers. This frontline role is currently located at our headquarters in Renton, Washington and requires onsite work 3 days per week, currently Tuesday - Thursday. What You’ll Do as a Game Support Representative: Provide excellent customer service via email through our CRM. Leverage public-facing communications about products we release, and products released via partners. Identify customer concerns and validate customer requests for replacement product while improving customer sentiment after a poor product experience. Process orders for shipping, both domestic and international. Use the tools and guides provided to find, fix, and tackle problems — and know when it’s time to raise an issue to the next level. What You’ll Bring: Customer Service: 2+ years experience working in customer service. Accustomed to working in a fast-paced environment with a sophisticated understanding of customer service principles, skills, processes and techniques. Ability to craft clear, customer-facing and internal communications. Initiative to investigate issues and provide recommendations for updates to procedures and policy. Product Familiarity: Ability to stay familiar with an evolving catalog of products and understand what is meaningful to customers. Experience with CRM systems, inventory management, and Microsoft Office. Familiarity with Zendesk, Microsoft Teams, and Confluence a plus. The position requires a High School Diploma or equivalent experience. Please note that this is a temporary assignment through an external staffing agency. If you are selected for this assignment, you will be employed by Workwell as a W2 employee and will not be an employee of Wizards or Hasbro. Employment Type: Temporary Assignment Location: Renton, Washington Duration: 1 year Compensation Rate, Currency USD: Hourly Pay Rate: $21.65 In compliance with local law, we are disclosing the hourly pay rate for this role. Workwell US Benefits: Workwell offers temporary workers in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location. Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Guatemala; San Jose, Costa Rica Workplace: fully About The Role: At Paysend, we're building the future of global payments - making money movement simple, fast, and accessible for everyone. As an Application Support Analyst, you'll play a critical role in delivering on that promise by ensuring our platforms run reliably and our customers can send and receive money without interruption. The Application Support Analyst owns the health of our transaction ecosystem end to end: investigating individual transactions and broader flow anomalies, detecting issues before they escalate, supporting release deployments and post-release system verification, and driving incidents to resolution across both our B2C and Enterprise product lines. You'll work with large volumes of real-time payment data, using tools like Oracle SQL, Postman, OpenSearch, and Grafana to trace transactions, diagnose root causes, and keep critical payment services running smoothly. This role is ideal for someone who enjoys solving complex problems, thrives in a fast-paced environment, and wants to make a tangible impact on the experience of millions of customers around the world. What You'll Do (Responsibilities): Transaction Administration: Analyze, track, and manage end-to-end payment transaction flows using Oracle SQL, Postman, and OpenSearch. System & Performance Monitoring: Maintain business-critical payment services, track SLA windows, and actively monitor system health using Grafana and related tools. Incident Management & Resolution: Conduct incident response efforts, including root-cause investigations, documentation of incident reports, and coordination of cross-functional teams to resolution. Stuck & Flagged Transaction Handling: Resolve transactions flagged for manual parsing and investigate payouts or funding stuck in pending status (>3 days), updating statuses or escalating as needed. Partner & Bank Communication: Serve as a point of contact for partners and banks to resolve processing issues, file-loading discrepancies, and data reporting corrections. SAR & PDP Reconciliation: Troubleshoot SAR reconciliation issues, including unmatched transactions, missing/duplicate report data, and platform data mismatches. Releases & Deployment: Coordinate, execute, and roll back service releases, verifying post-release system health and performance graphs. What You Bring to the Team: Problem-solving mindset with the drive to investigate novel issues and determine solution steps independently Technical Troubleshooting: Practical experience using SQL for data querying, alongside Postman to read API documentation and debug partner integrations. Monitoring & Operations: Basic Linux, network, or cloud administration experience. Incident & Escalation Management: Ability to manage concurrent, time-sensitive incidents under strict SLA windows, moving from root-cause analysis to final resolution. Cross-Functional Collaboration: Experience interfacing with external entities (banks, PSPs, processors) and internal stakeholders (Engineering, Settlement, Customer Support). Programming Literacy: Basic skills in any programming language to read code, run scripts, or inspect data payloads. Communication Skills: Advanced written and verbal English skills for managing communications with internal teams and external financial partners. Nice To Have Experience working directly with OpenSearch for log and transaction analysis. Hands-on experience with team collaboration tools (Slack, Google Workspace, Jira, Confluence). Domain knowledge in financial workflows, payment lifecycles, and core fintech terminology. Bachelor's degree in Computer Science, Information Systems, or a related operational field. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Title: Equity Administrator Reports to: Chief Legal Officer Location: Remote US Compensation Range: $145,000-$160,000 base plus bonus and equity What You'll Do: You are the person who makes equity administration dependable from grant approval through an employee’s final transaction. You care about getting the details right, but you also understand that the work is about more than records. It is about giving people clear answers about something that matters to them. You are Outcome-Obsessed, measuring your impact by accurate records, smooth transactions, and a program people can trust. You will work across Legal, Finance, People, payroll, and company leadership to keep the equity program moving as Huntress grows. You Give a $h*t by spotting gaps before they become problems, improving the process instead of working around it, and taking ownership when the answer is not obvious. Responsibilities: Maintain the cap table and equity award records in Carta, including grants, vesting, exercises, cancellations, and employee departures. Coordinate grant approvals, documentation, and transaction workflows with Legal, Finance, People, payroll, and company leadership. Reconcile Carta records against approved grants, payroll data, and accounting records, then investigate and resolve discrepancies. Support equity-related reporting, audits, valuations, board materials, and other time-sensitive company needs. Answer employee questions about equity awards and transactions with clarity, discretion, and sound judgment. Build and maintain clear procedures, controls, and process improvements as the equity program grows. Use AI tools to work faster and smarter on routine drafting, research, and record review while protecting confidential information and applying good judgment. What You Bring to the Team: You have direct, hands-on experience administering an equity program in Carta, including managing awards and maintaining accurate cap table records. You understand stock options and other equity awards, employee lifecycle events, and the reporting required to support a private company. You have experience reconciling equity records against payroll, accounting, and approved transaction data, and you know how to resolve discrepancies with care. You bring exceptional attention to detail and discretion when working with sensitive financial, legal, and employee information. You can explain complex equity topics clearly to employees and partners who may not work with equity programs every day. You have a track record of working effectively across Legal, Finance, People, payroll, and leadership teams. You use AI with good judgment to improve the speed and clarity of your day-to-day work while protecting sensitive data. What We Offer: 100% remote work environment — since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: D.C. Workplace: Remote Head of US Government Affairs Chainalysis is seeking an exceptional government affairs expert to define and activate our North America public policy strategy. Reporting to the Chief Legal Officer, you will drive Chainalysis’ strategy across Congress, the Executive Branch, U.S. regulators, and key policy stakeholders while helping shape the future of digital finance. A successful candidate will be able to leverage substantive policy expertise to influence policy outcomes, advise senior executives, and serve as a trusted external voice for the company. You will be a senior member of a team that operates at a global scale, and Chainalysis’ leader driving how we can help US government agencies advance their missions. In this role, you'll: Own North America Policy Execution & Advocacy Strategy - Lead the company’s engagement with Congress, the Executive Branch, U.S. regulators, and other influential policy stakeholders - Build trusted relationships with policymakers and key staff while advancing thoughtful, business-oriented policy solutions - Develop company positions on legislative, regulatory, appropriations, and public policy issues at the intersection of financial services, emerging technologies, and national security - Anticipate policy developments and translate complex legislative and regulatory activity into actionable business strategy and executive recommendations - Represent Chainalysis in meetings with policymakers and key staff, industry coalitions, regulatory consultations, conferences, and public speaking engagements - Prepare executive leadership for meetings with senior government officials through strategic briefing materials and policy recommendations Serve as a Critical Partner to the Business - Partner closely with Product, Legal, Communications, Go to Market, and regional policy colleagues worldwide to ensure North America policy strategy is integrated within the business - Contribute to the development of the company’s broader global public policy strategy by bringing critical North American insights into international policy discussions - Serve as a trusted advisor to executive leadership on U.S. political, legislative, and regulatory developments - Work in concert with Chainalysis and Chainalysis Government Solutions (CGS) leadership and account teams to identify engagement opportunities and facilitate strategic policy efforts - Work with Communications to develop and publish thought leadership content, blogs, or op-eds to enhance Chainalysis's visibility in policy debates - Proactively strategize and identify opportunities for Chainalysis executives to engage with the North American policy and stakeholder environment Manage External Partnerships & Coalitions - Manage U.S. lobbyists, trade associations, and third-party coalitions, guiding messaging and strategy at the working level - Attend industry events and represent the company in policy discussions, ensuring a proactive and consistent presence within the industry and with regulators - Build and maintain a robust network of policy stakeholders that amplifies Chainalysis's voice in key debates - Participate in meetings with customers to provide policy insights and serve as a thought leader in conversations - Prepare internal and external enablement materials and communications We're looking for candidates who have: - 10+ years of experience in U.S. government policy programs in fast-paced environments, with demonstrated success winning on legislative and regulatory outcomes - Substantive experience in emerging technology, financial services, or national security policy; while prior experience in digital assets is helpful, we place higher value on leaders with intellectual curiosity and substantive ability who can quickly develop expertise in new technologies - A command of how Congress and the Executive Branch work, and how to strategically engage with them to advance Chainalysis business priorities - A track record of driving successful policy initiatives to achieve enterprise-wide results; as opposed to solely monitoring, this person will have actively shaped relevant policy - Demonstrated experience working with collaboratively with multiple types of cross functional teams throughout an organization to drive a goal forward - Experience creating executable plans with measurable outcomes from broad strategic objectives - A strategic thinking orientation with sound political instincts, not solely a subject matter expert - Experience managing and working with lobbyists, trade associations, and coalition strategies - An understanding of and interest in digital assets - Excellent judgment and the ability to balance operating autonomously with leadership guidance inside of a fast-moving, high-stakes environment - Exceptional communication, writing, and analytical skills with a demonstrated ability to translate complex regulatory and business concepts to a range of audiences Technologies we use: - Google Workspace - Chainalysis data and tools This position is ineligible for visa sponsorship. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. The difference you’ll make You’ll sit in the Data Science team, reporting to the Head of Data Science. You’ll work closely with Product and Engineering teams to develop predictive models for pricing, recommendations, and other business domains. Together, the team will leverage data to build statistical models that improve commercial decisions. Data Science sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers. Your day-to-day: - Build and improve data science products across pricing, recommendations and other business domains to improve customer experiences and commercial outcomes. - Turn ambiguous business problems into practical data science solutions, from exploration and modelling through to experimentation and evaluation. - Partner with engineers, analysts and product teams to deploy reliable models and embed recommendations into everyday decision-making. - Monitor model performance, investigate changes and continuously improve solutions as customer behaviour and business needs evolve. - Communicate findings clearly, challenge assumptions and help teams make confident, evidence-based decisions. Your skillset: - Strong experience developing and delivering practical machine learning solutions, balancing model performance, business value and long-term maintainability. - Proficiency in Python and SQL, with experience working with large, complex datasets. - A solid grounding in statistics, experimentation and machine learning, including model evaluation and causal thinking. - Experience collaborating with engineers to deploy, monitor and improve models in production. - Strong communication skills, with the ability to explain technical concepts and influence product and commercial decisions. The interview journey: - Intro with a member of our Talent Acquisition team - 30 minutes - 1st Stage: Virtual Interview with Hiring Manager - 45 minutes - 2nd Stage: Two on-site interviews - 50 minutes for a project discussion deepdive with member(s) of the Data Science team - 1 hour technical discussion around a case study with member(s) of the Data Science team - Final-stage: Virtual interview with key stakeholders - 45 minutes Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: Paris, Remote Workplace: remote Our Security and IT team keeps the 360Learning platform secure, compliant and auditable for the 1,500 organisations that learn on it every day. As a Senior DevSecOps Engineer, your mission is to make our infrastructure secure by design, detectable by default, and provable at audit time. 360Learning runs its learning platform on Azure and Kubernetes, certified ISO 27001:2022 and SOC 2 Type II. Over the past two years the technical security workload has grown on every front: a larger and more regulated customer base sending their own scans and security assessments, a wider detection and response scope, more infrastructure to keep hardened and auditable, and a growing backlog of security engineering projects that never reach the top of the queue. We are creating this position to add real technical capacity on the infrastructure side of security, and to move part of our security posture from manual effort to automated guardrails. You will be the bridge between security and platform engineering: deep enough in infrastructure to fix things yourself, and close enough to security operations to know what to look for. “Ours is a small, senior team with a broad scope: information security, compliance, infrastructure governance and internal tooling, with dual audit accountability on ISO 27001:2022 and SOC 2 Type II. That means direct impact and no layers between you and the decision. Roughly half of this role is greenfield build work you will own end to end.” Guillaume Seigneuret, CISO and Hiring Coach. Within 1 month, you will: Complete our onboarding and learn how we work through our own platform and our Convexity culture Map our Azure and AKS environment, our detection and logging coverage, and our ISO 27001 and SOC 2 control scope with the CISO and the Security Engineer Meet the DevOps, platform engineering and IT teams you will work with daily Shadow alert triage and one customer security assessment end to end Within 3 months, you will: Be autonomous on our AKS and Azure environment and handle infrastructure related alerts end to end Have shipped at least one concrete hardening or automation improvement in production Own the infrastructure scope of vulnerability management, from triage to remediation follow up Within 6 months, you will: Have the honeypot live and producing high fidelity alerts Have measurably widened SIEM connector coverage, with documented log sources and retention Run infrastructure vulnerability remediation on a predictable cycle with SLA reporting Within 12 months, you will: Manage detection content as code, with reviewed and tested rules and documented runbooks Have largely automated audit evidence on the infrastructure scope Have eliminated long lived credentials on the critical paths, so engineering teams ship on secure defaults they did not have to think about The Skill Set: 5+ years in infrastructure, cloud or platform engineering with a strong security focus, or in security engineering with hands on infrastructure practice Production experience with Kubernetes: RBAC, network policies, admission controllers, secrets handling, workload identity, runtime security Solid cloud experience, ideally Azure. Strong AWS or Google Cloud experience with a genuine interest in converting works too Infrastructure as code: Terraform, GitOps workflows, CI/CD pipelines Scripting and automation: Python or Go, plus shell. Comfortable reading and writing code, and opening pull requests on repositories owned by other teams Log analysis and investigation: cloud audit logs, query languages, correlation across identity, network and application sources Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our Head of Security Live exercise with our Head of Security and our Head of Devops: investigation of an incident scenario, or review of an insecure infrastructure configuration Clarification Meeting with the Security Engineer and a DevOps engineer Culture Fit Meeting with our VP of Engineering Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Design, implement, test, and operate production services and APIs. Lead projects or meaningful components of projects from problem definition through deployment and iteration.

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for an experienced Senior Manager, Settlement & Reconciliation to lead and enhance our settlement and reconciliation operations across both digital assets and fiat. This role requires more than strong settlement operational experience. The ideal candidate should have a solid understanding of trading and settlement system architecture , including how settlement systems interact with trading platforms, transaction data, custody/banking infrastructure, and finance/accounting systems. The role will serve as a key bridge between Finance, Settlement Operations, Product, Engineering, and other relevant stakeholders , translating settlement and accounting requirements into clear system, data, and reporting requirements. Candidates with experience in traditional financial markets, securities, banking, brokerage, clearing, custody, or other transaction-intensive financial institutions are highly preferred. The successful candidate will build a settlement and reconciliation function that is not only operationally effective, but also system-driven, highly reconcilable, and finance-ready . The individual should be able to understand a transaction from execution through settlement, reconciliation, and ultimately financial accounting, and work across Operations, Finance, Product, Data, and Engineering to ensure that the underlying processes and systems are scalable, controlled, and transparent. What You’ll Be Doing Settlement Operations - Lead and oversee day-to-day settlement operations across digital asset and fiat transactions. - Ensure transactions are settled accurately, completely, and within the required timelines. - Establish and continuously improve settlement procedures, controls, exception handling, and escalation mechanisms. - Identify settlement breaks, operational risks, and process inefficiencies, and drive timely resolution. - Support new products, transaction flows, and business models by assessing their settlement and operational requirements. Settlement System & System Architecture - Develop a strong understanding of the end-to-end settlement system architecture and transaction data flow. - Understand how settlement systems interface with: - Trading systems and order/transaction engines; - Wallet, custody, and blockchain infrastructure; - Fiat banking and payment systems; - Data warehouse and reporting platforms; and - Finance, accounting, and general ledger systems. - Work closely with Product and Engineering teams to define settlement-related system requirements. - Translate operational and finance requirements into clear and actionable data, system, and reporting specifications for Engineering teams. - Define the reports, data fields, transaction-level information, and reconciliation logic required to support settlement operations and financial accounting. - Participate in system implementation, enhancement, UAT, and post-implementation validation from a settlement and finance-control perspective. Digital Asset Reconciliation - Own and oversee Digital Asset (DA) reconciliation , including reconciliation among customer balances, internal ledgers, wallet/on-chain balances, custody records, and other relevant source systems. - Investigate and resolve reconciliation differences, including transaction timing differences, system exceptions, missing transactions, and data inconsistencies. - Work with Product, Engineering, Data, Wallet, and Finance teams to identify root causes and implement sustainable remediation. - Establish appropriate reconciliation controls and monitoring mechanisms to ensure completeness and accuracy of digital asset balances and movements. Fiat Reconciliation - Own and oversee Fiat reconciliation across customer balances, banking/custodian records, payment channels, internal operational systems, and the general ledger. - Ensure customer fiat assets and liabilities can be reconciled to relevant operational and accounting records. - Investigate reconciliation breaks and coordinate with Finance, Fiat Operations, Product, Engineering, banks, custodians, and payment service providers for resolution. - Drive automation and system improvements to reduce manual reconciliation and operational dependency. Customer Transaction Reconciliation - Oversee transaction-level reconciliation covering customer trades, deposits, withdrawals, transfers, settlements, and other relevant transaction activities. - Ensure customer transaction records can be traced consistently across trading, settlement, operational, and accounting systems. - Establish effective exception-management processes for unmatched or incomplete transactions. - Support Finance and external audit requirements by ensuring transaction data and reconciliation evidence are complete, accurate, and traceable. Finance & Accounting Support - Partner closely with Finance to ensure settlement data and reports provide sufficient information for accurate and timely accounting. - Understand how trading and settlement activities ultimately flow into financial records and the general ledger. - Define operational reports and data outputs required by Finance for: - Accounting entries; - Period-end closing; - Balance sheet reconciliation; - Customer asset and liability reconciliation; and - Financial and external audit support. - Identify gaps between operational systems and accounting requirements and work with relevant teams to develop scalable solutions. Process, Control & Team Management - Build and maintain robust settlement and reconciliation SOPs, controls, and governance frameworks. - Drive automation and process improvements to improve settlement efficiency, accuracy, scalability, and control. - Establish key operational metrics and monitor settlement exceptions, reconciliation breaks, aging items, and resolution timelines. - Manage and develop the settlement team, ensuring clear ownership, effective prioritization, and strong execution. - Act as a senior escalation point for complex settlement, reconciliation, and transaction-related issues. - Collaborate effectively with cross-functional stakeholders across Finance, Product, Engineering, Data, Operations, Risk, Compliance, and other relevant teams. What We Look For In You Bachelor’s degree or above in Finance, Accounting, Economics, Business, Information Systems, or a related discipline. Significant experience in settlement, clearing, reconciliation, transaction operations, custody, or related financial operations , with experience in a managerial or senior leadership role. Strong experience with customer transaction reconciliation and transaction-level data analysis . Solid understanding of trading lifecycle and settlement processes. Prior experience in traditional financial institutions , such as banks, securities firms, broker-dealers, exchanges, clearing houses, custodians, payment institutions, or other transaction-intensive financial businesses. Strong understanding of how trading systems, settlement systems, reconciliation platforms, and accounting systems interact . Ability to understand system and data architecture and translate operational or finance requirements into clear requirements for Product and Engineering teams. Strong experience in designing or defining operational reports, reconciliation reports, and transaction-level data requirements. Strong analytical and problem-solving skills, with the ability to investigate complex reconciliation differences and identify root causes. Strong understanding of operational controls, data completeness, accuracy, and transaction traceability. Excellent stakeholder-management and communication skills, with the ability to work effectively with both Finance and technical teams. Strong ownership mindset and ability to operate effectively in a fast-paced and evolving business environment. Nice to Haves Experience in cryptocurrency, digital assets, exchanges, fintech, brokerage, or other high-volume transaction platforms. Hands-on experience with digital asset / wallet / on-chain reconciliation . Experience with fiat payment, banking, custodian, or payment-service-provider reconciliation. Experience participating in settlement or reconciliation system implementation and transformation projects. Experience working with Product and Engineering teams on system design, data requirements, reporting logic, UAT, and process automation. Familiarity with accounting systems, general ledger processes, and period-end financial reconciliation. Experience supporting internal or external audit requests relating to transaction completeness, settlement, or reconciliation. SQL, data analytics, or other data-querying experience would be an advantage. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's legal team operates at the frontier of some of the most consequential legal and regulatory questions of our time — from landmark copyright matters to first-of-their-kind AI regulatory frameworks emerging across dozens of jurisdictions simultaneously. As we scale, the volume and complexity of our discovery and information governance obligations are growing rapidly. We are looking for a Discovery Technical Operations Specialist to join our Litigation and Regulatory team and help build out Anthropic's discovery operations from the ground up, support active matters, and help drive information governance maturation. This is a unique opportunity to be a part of a critical function at one of the most closely watched companies in the world. You will work hand-in-hand with our discovery leads, litigation and regulatory counsel, outside counsel, discovery vendors, and cross-functional partners such as Security and IT to manage retention, preservation, collection, and production of electronically stored information (ESI) across active matters. Beyond matter-level support and programmatic development of discovery systems and processes, you will also help execute the development of Anthropic's broader information governance program, including data classification standards and defensible disposal practices that keep pace with a rapidly scaling AI company's evolving data landscape. The right person for this role will be equal parts technical operator and operational project manager. Key responsibilities Build and operate discovery operations across the full EDRM lifecycle (preservation, collection, processing, hosting, review, and production including for novel and AI-specific data types) Support the operational design and execution of the legal hold program including custodian identification workflows, hold issuance and tracking, periodic re-notification, custodian acknowledgments, and defensible release Support and improve the discovery technology stack including RelativityOne, in-place preservation and collection tooling across Slack, Google Workspace, and internal systems, and supporting analytics and review platforms including configuration, access controls, templates, and reusable workspaces Partner with discovery team, in-house counsel, outside counsel, vendors, and internal technical teams; coordinate matter execution, status, and escalations Partner with Security, IT, and product engineering to support Anthropic's data landscape, instrument new data sources for hold and collection, and ensure each ESI source has a governed retention, hold, and disposition path Improve and support the operational layer of Anthropic's information governance program: retention schedule execution, classification rollout, defensible disposition workflows, and data-inventory maintenance in close partnership with the Discovery Lead and information governance stakeholders Integrate AI and automation into the EDRM lifecycle: generative-AI-assisted review, advanced analytics, custom Relativity applications, and agentic workflow automation for intake, hold tracking, status reporting, and internal documentation Support active litigation, government investigations, and regulatory inquiries as the operational counterpart on the matter team coordinating workstreams, managing vendor execution, and surfacing operational risk and cost trade-offs to counsel Design and build internal tools to streamline and manage critical discovery workflows (legal holds, preservation, collection, ECA, and production), and develop dashboards that report on data management trends and cross-matter discovery status Minimum qualifications Hands-on discovery experience across the full EDRM lifecycle, with demonstrated ownership of operations on complex matters in an in-house legal department, government agency, law firm, or vendor A track record of supporting complex discovery operations functions Working knowledge of major discovery platforms (Anthropic uses RelativityOne), including administration, search and analytics, AI/TAR workflows, custom application development, and AI workflows Strong understanding of the Federal Rules on discovery and evidence, ESI preservation obligations, and proportionality, with the operational fluency to translate those obligations into workflows Experience operating discovery across modern enterprise data sources Slack, Google Workspace, mobile, and engineering systems and an understanding of how to bring novel data sources under preservation and collection Strong project management instincts and a track record of running multiple concurrent matters and programs under tight deadlines, with composure and precision Demonstrated ability to communicate technical discovery and operational concepts clearly to attorneys, executives, engineers, and non-technical stakeholders Preferred qualifications 6+ years of hands-on discovery experience across the full EDRM lifecycle Experience standing up discovery operations at a young and/or fast-scaling company, particularly in the context of new kinds of ESI Experience embedding with engineering or product teams to define discovery and information governance requirements, prioritize roadmap, and ship hold-capable and collection-capable features into core enterprise tools Hands-on integration of generative AI and agentic workflows (e.g., Claude, Claude Code, or similar) into operational discovery work project tracking, status reporting, internal documentation, custom tooling, and script maintenance Technical fluency working with engineering teams and modern infrastructure APIs, cloud (AWS, GCP), data pipelines, and version control and comfort writing, reading, or maintaining small scripts where useful Experience operating information governance programs at scale including retention scheduling, data classification, defensible disposition, and data mapping across heterogeneous enterprise data sources Experience with applying AI and automation to discovery operations, including generative AI for review, agentic automation, and operational tooling for hold tracking, reporting, and documentation A collaborative, hands-on orientation, with integrity and genuine curiosity about building operational programs in a fast-moving environment The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $170,000 — $220,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Run the monthly and quarterly commission cycle, from pulling data and calculating commissions to validating payouts, getting approvals and handing off to payroll. - Investigate rep questions, document what you find, recommend fixes, and clear issues quickly so reps trust their payouts. - Work with Salesforce and data owners to keep source data clean, map new fields and deal types, and find upstream problems before they turn into payout errors. - Reconcile and audit payouts against payroll, bookings and plan terms every cycle. - Model the cost and payout impact of proposed plan changes and set up new plans in the system. - Automate manual steps, tighten SLAs and build reporting on attainment, payout cost and comp effectiveness. WHAT YOU’LL BRING - 5+ years in sales compensation, commissions operations or a closely related finance/RevOps role. - A track record of managing commission cycles across multiple regions, currencies, and payroll schedules, from data collection through payout validation, approvals, and payroll handoff. - Strong analytical skills, including payout modeling, data reconciliation, and investigating discrepancies against compensation plan terms. - Experience using Salesforce to pull and review sales data for commission calculations. - Ability to configure sales compensation tools to calculate, validate, and report commission payouts. - Clear, calm communication with sellers and leaders, including during difficult payout conversations. EVEN BETTER… - Familiarity with commission accounting, including accruals, journal entries, and month-end close. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Aberdeen, United Kingdom Location : Offshore / Worldwide Operations Reports To : Operations Manager / Marine Manager Start Date : Immediate Interocean is seeking a highly experienced Jack-Up Rig Mover to join our team for operations in Worldwide. The Jack-Up Rig Move Specialist is responsible for planning, coordinating, supervising, and executing safe and efficient jack-up rig moves. The role provides technical expertise throughout all phases of rig relocation, including feasibility studies, route assessment, pre-load monitoring, jack-up and jack-down operations, towing activities, and post-move reporting. The position ensures compliance with client requirements, industry standards, and company safety procedures. Key Responsibilities: Lead and supervise jack-up rig move operations from planning through completion. Develop rig move procedures, method statements, and risk assessments. Conduct location assessments, environmental reviews, and seabed evaluations. Review geotechnical, bathymetric, and metocean data to determine site suitability. Coordinate with clients, vessel owners, marine warranty surveyors, and offshore personnel. Provide technical guidance during jack-up, transit, positioning, and jack-down activities. Monitor towing operations and ensure compliance with approved rig move procedures. Assess rig leg penetration, footing capacities, punch-through risks, and air gap requirements. Participate in HAZID, HAZOP, SIMOPS, and pre-job planning meetings. Ensure all operations are conducted in accordance with applicable regulations, industry best practices, and company management systems. Maintain accurate operational records and prepare detailed rig move reports. Investigate incidents, near misses, and operational anomalies when required. Mentor junior personnel and offshore teams on rig move planning and execution. Requirements Essential Qualifications Degree or equivalent qualification in Marine Engineering, Nautical Science, Marine Operations, or a related discipline. Recognised offshore survival and medical certification. Valid industry-standard offshore training certificates relevant to operating region. Experience Minimum 10 years' experience in offshore marine operations. Significant experience planning and executing jack-up rig moves. Proven experience working with independent-leg cantilever and slot jack-up rigs. Experience reviewing geotechnical and geophysical survey data. Experience coordinating with Marine Warranty Surveyors and regulatory bodies. Familiarity with international offshore drilling operations. Technical Knowledge Jack-up rig stability and structural limitations. Rig move analysis and feasibility studies. Towing operations and marine assurance processes. Seabed hazards and geotechnical interpretation. Marine navigation and positioning systems. Offshore safety management systems. Risk assessment and emergency response procedures. Key Competencies Strong leadership and decision-making skills. Excellent planning and organisational ability. Effective communication and stakeholder management. High level of situational awareness and safety focus. Ability to work under pressure in dynamic offshore environments. Strong analytical and problem-solving skills. Benefits Competitive compensation package Supportive team culture

Location: Germany The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Georgia; Montenegro; Vietnam; Thailand We are looking for a Technical Support Specialist ! Key responsibilities 1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT. 2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor progress toward restoring availability metrics. Key metric: Hotel and room availability rates by brand, partner, and supplier. 3. Reduce the workload of Development and QA teams by continuously deepening technical and functional expertise.Key metric: Percentage and quality of escalations. 4. Contribute to building and optimizing internal processes and improving the product. This includes regular meetings with the Product team, managing projects, creating and maintaining documentation, developing AI-powered automations, and other process improvement initiatives. Requirements 1. Experience in technical support, integrations, or IT operations. 2. Autonomy and proactivity are key requirements for this role. There is no constant micromanagement within the team. The specialist is expected to plan their work independently, set priorities, respond to changing circumstances, and proactively initiate necessary actions. 3. Ability to independently investigate technical issues by collecting data, formulating and testing hypotheses, identifying root causes, or isolating the source of a problem. 4. Experience working with logs, monitoring tools, and metrics. Experience with Grafana is a plus. 5. Understanding of HTTP/API concepts, response codes, requests and responses, and the ability to read and interpret JSON/XML. 6. Basic SQL skills for independently querying and validating data. 7. Ability to escalate issues to Development effectively by clearly documenting symptoms, business impact, troubleshooting steps, and collected evidence. 8. Strong communication skills, including the ability to facilitate calls with developers, internal users, suppliers, and stakeholders, adapting explanations to the audience. 9. Conversational English at B2 level or equivalent practical proficiency for work-related calls and written communication. 10. Ability to document solutions and contribute to continuous process improvement. Preferred skills Experience in travel or e-commerce, external integrations support, automation, and the use of AI tools would be a great plus. Benefits Opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: emergingtravel.com/career/hr-policy

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for inference performance engineers who want to make the world's most demanding AI workloads run faster and more efficiently. You'll work across the stack, from the inference engine and runtime through scheduling, serving, and routing. Along the way you'll apply techniques like prefill/decode disaggregation, speculative decoding, and KV-cache management. You'll reason from first principles about where time and memory go, find what's holding performance back, and close the gap. Your work directly impacts how fast our customers' models run and how efficiently we serve them. This role is ideal for someone who thrives in a fast-paced startup environment and is eager to make significant contributions to the exciting field of LLM inference.   EXAMPLE INITIATIVES You'll get to work on these types of projects as an Inference Performance engineer: - Agentic Kernels in Production https://www.baseten.co/blog/agentic-kernels-in-production/ - How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/ - Live draft model training for speculative decoding https://www.baseten.co/blog/live-draft-model-training-for-speculative-decoding/#eliminating-traditional-bottlenecks - Making Kimi K3 Tokenization 18x faster https://www.baseten.co/blog/making-kimi-k3-tokenization-18x-faster-for-million-token-agentic-workloads/ - The Baseten Inference Stack https://www.baseten.co/resources/guide/the-baseten-inference-stack/ - Driving model performance optimization https://www.baseten.co/blog/driving-model-performance-optimization-2024-highlights/ RESPONSIBILITIES - Implement and productionize cutting-edge inference techniques, working deep in runtime internals. That includes quantization, speculative decoding, KV-cache reuse, chunked prefill, LoRA, guided generation for structured outputs, and custom scheduling and routing algorithms. - Profile and optimize inference end to end, from kernel launch overhead and memory layout up to request scheduling, prefill/decode disaggregation, and cache-aware routing. Run cross-layer investigations, such as tracing a tail-latency regression from request timing through routing and batching down to a kernel. - Turn performance into cost savings. Improve tokens per GPU-hour, raise utilization, and give customers and internal teams clear latency/throughput/cost tradeoffs. - Bring up and tune new model architectures on new hardware quickly, often in the same week they're released. - Build benchmarking frameworks that measure real-world performance across model architectures, batch sizes, sequence lengths, and hardware configurations. - Contribute upstream to open-source inference engines (vLLM, SGLang, TensorRT-LLM), and partner closely with model, infrastructure, and customer-facing teams to ship wins.   REQUIREMENTS - Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or related field. - Experience with one or more general-purpose programming languages, such as Python or C++. - Familiarity with LLM optimization techniques (e.g., quantization, speculative decoding, continuous batching). - Strong familiarity with ML libraries, especially PyTorch, TensorRT, or TensorRT-LLM. - Demonstrated interest and experience in LLMs. - Deep understanding of GPU architecture.   NICE TO HAVE - Proficiency in enhancing the performance of software systems, particularly in the context of large language models (LLMs) - Contributed to vLLM, SGLang, TensorRT-LLM, or another inference engine. - Worked on large-scale distributed serving: autoscaling, load balancing, multi-region or multi-cloud capacity. - Written or optimized GPU kernels (CUDA, Triton, CUTLASS, or similar) - Worked on quantization (FP8/FP4, AWQ, GPTQ) or speculative decoding in production. - Deep understanding of software engineering principles and a proven track record of developing and deploying AI/ML inference solutions. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. By combining advanced sensing, data science, and technology designed for continuous wear, WHOOP delivers insights that help members better understand and improve their health and performance. WHOOP is looking for a Senior Sensor Intelligence Engineer to join our Embedded Controls team within Sensor Intelligence and help shape the sensing capabilities across current and future WHOOP devices. Sitting at the intersection of signal processing, machine learning, embedded systems, and sensor technology, you will develop algorithms that interpret real-world sensor signals and intelligently control how sensors operate on-device. You will work across the sensing stack from understanding sensor physics and signal characteristics through algorithm development and embedded deployment to enable increasingly sophisticated sensing capabilities while meeting the power, compute, memory, and reliability constraints of a continuously worn device. RESPONSIBILITIES: - Develop signal-processing and machine-learning algorithms that interpret physiological, motion, and other wearable sensor signals, including applications such as activity and state detection, wear detection, signal-quality assessment, and device-state estimation - Design intelligent embedded control strategies that dynamically configure sensor behavior based on signal quality, device state, user context, system requirements, and power constraints - Characterize new and existing sensors by understanding signal behavior, noise sources, artifacts, dynamic range, sampling requirements, calibration, operating modes, and the impact of analog and acquisition architectures - Prototype algorithms and sensing strategies using tools such as Python or MATLAB, then partner with Firmware Engineering to translate them into robust, computationally efficient implementations suitable for resource-constrained embedded systems - Partner closely with Firmware, Electrical Engineering, Data Science, Hardware, and broader Sensor Intelligence teams to bring up new sensing modalities, debug issues across the sensing stack, and inform sensing architectures for future WHOOP products - Develop experiments, analysis frameworks, and validation methodologies to evaluate sensor and algorithm performance across users and real-world conditions, optimizing solutions for accuracy, robustness, latency, memory, compute, and power QUALIFICATIONS: - BS, MS, or PhD in Electrical Engineering, Computer Engineering, Biomedical Engineering, Computer Science, Applied Physics, or a related technical field, or equivalent practical experience - Strong foundation in digital signal processing and time-series analysis, with experience applying techniques such as filtering, spectral analysis, sampling theory, noise reduction, and feature extraction to real-world sensor data - Experience developing signal-processing and/or machine-learning algorithms for noisy, artifact-prone sensor data and taking algorithms beyond offline analysis toward real-time, embedded, or production implementation - Strong proficiency in Python, MATLAB, or similar algorithm-development environments, with working knowledge of C/C++ and embedded-system considerations such as timing, memory, compute, and hardware interfaces - Working knowledge of sensor and electrical systems, including concepts such as ADCs, analog front ends, sampling, digital interfaces, noise, calibration, and signal acquisition - Ability to investigate and solve ambiguous engineering problems across algorithm, firmware, sensor, and electrical boundaries using strong experimental and analytical methods - Experience with wearable, physiological, optical, impedance, motion, multimodal, or related sensor systems is valued; experience with embedded inference, sensor fusion, fixed-point processing, quantization, low-power sensing, or microcontroller deployment is a plus - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE We're looking for a Security Engineer with deep incident response experience to help defend Replit, a fast-moving, cloud-native AI vibe-coding platform. You'll be the person who takes charge when something goes wrong. You'll lead investigations from first signal to root cause, coordinate containment across Security, SRE, and Engineering, and keep stakeholders informed while the incident is moving fast. This isn't a pure responder role. We want a well-rounded security engineer who has run real incidents and wants to make the next one faster. You'll write the scripts, automations, and tooling that take manual work out of triage, evidence collection, and containment. You'll also turn lessons from each incident into better detections, playbooks, and platform hardening.   RESPONSIBILITIES Incident Response - Serve as incident commander or technical lead for security incidents, from detection and triage through containment, eradication, recovery, and post-incident review. - Coordinate response across Security, SRE, Engineering, Legal, and leadership. Drive decisions under pressure and keep a clear record of actions taken. - Communicate incident status, impact, and risk clearly to technical and executive audiences. - Participate in and help shape the security on-call rotation. Investigation & Forensics - Investigate suspicious activity across cloud infrastructure, containers, identity systems, and application layers using SIEM, Cloud Logging, telemetry, and host and container artifacts. - Determine scope, root cause, attacker behavior, and blast radius for confirmed incidents. - Quickly assess whether emerging threats (0-days, active exploitation campaigns, bug bounty findings, customer reports) apply to Replit, and whether we're already affected. IR Automation & Tooling - Build scripts, automations, and tools (Python, Go, Bash, or directly on Replit) that speed up response, such as automated enrichment, evidence collection, credential and session revocation, workload isolation, and alert triage. - Develop and maintain response playbooks and runbooks, and automate them where possible. - Integrate response workflows with SIEM, SOAR, ticketing, and chat tooling to cut time-to-contain. Detection & Continuous Improvement - Turn incident findings into new or improved detections, logging coverage, and visibility. - Lead blameless post-incident reviews and drive remediation items to completion. - Run tabletop exercises and simulations to test readiness and find gaps.   REQUIRED SKILLS & EXPERIENCE - Proven experience leading or serving as technical lead on security incidents in a cloud or SaaS environment. - Strong hands-on investigation skills with SIEM, cloud audit logs, and log-based analysis. Comfortable working through large datasets under time pressure. - Proficiency writing production-quality scripts or tools in Python, Go, or Bash for investigation and automation. - Solid knowledge of cloud architecture and security, especially Google Cloud Platform (IAM, audit logging, GKE, networking). - Working knowledge of Kubernetes and containers, including how to investigate and contain compromised workloads. - Understanding of identity systems, SaaS architectures, and common cloud attack paths (credential theft, privilege escalation, supply chain, token abuse). - Familiarity with software engineering fundamentals, CI/CD pipelines, and package ecosystems, so you can work effectively with Engineering on code-level fixes. - Understanding of IR frameworks and lifecycle (for example NIST 800-61), plus the vulnerability lifecycle and exploitability analysis.   PREFERRED QUALIFICATIONS - Experience building or operating SOAR or other response automation platforms. - Digital forensics experience with cloud, Linux hosts, or containers. - Experience with threat intelligence, threat hunting, or security research. - Experience with bug bounty programs or coordinated vulnerability disclosure. - Familiarity with detection-as-code practices and writing detection rules. - Experience in fast-paced, cloud-native, or AI/ML-driven environments. - Relevant certifications (such as GCIH, GCFA, GCFR), or equivalent hands-on experience. WHAT WE VALUE - Curiosity & initiative: Strong desire to understand attacker behaviors, emerging threats, and how they apply to real-world systems. - Speed & analytical rigor: Ability to quickly assess high-risk vulnerabilities with clear, evidence-based reasoning. - Collaboration: Comfort working across cross-functional teams spanning Security, SRE, Engineering, and Infrastructure. - Clear communication: Ability to explain findings, risks, and mitigation strategies to stakeholders at all levels. - Ownership mindset: Takes initiative to drive investigations, improvements, and remediations to completion. - Continuous learning: Passion for staying up to date on new vulnerabilities, exploit trends, and cloud-native security best practices. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This is an overnight shift role with working hours of 12:00am - 7:00am EST. As a Support Engineer on our U.S. Government Support Engineering team, you operate at the critical intersection of Support and Engineering, enabling public sector organizations and United States government agencies to run GitLab in some of the most secure and constrained environments in the world. Your work directly supports national security missions, including customers operating within FedRAMP-authorized, air-gapped, and classified or semi-classified environments where traditional troubleshooting approaches are not always possible. In this role, you will engage deeply with GitLab through the command line; analyzing logs, system behavior, and application performance with strong Linux fundamentals and an understanding of how GitLab’s components interact end-to-end. You may partner with Product and Engineering to reproduce and document edge-case defects using sanitized or redacted data, or contribute directly to the product by opening merge requests that resolve customer-impacting issues. Beyond resolving individual cases, you’ll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership. Some examples of our projects: A tool to quickly analyze strace output A solution to capture the state of a customer’s server for easier troubleshooting A functionality to ChatOps to make it easier to identify user accounts on GitLab.com What you’ll do Collaborate closely with public sector customers, including U.S. government agencies, the Department of War, and Intelligence Community organizations, to diagnose, troubleshoot, and resolve complex issues in GitLab deployments operating under strict security, compliance, and operational constraints. Perform deep, hands-on technical investigations using Linux command-line tooling and GitLab internals to analyze logs, system performance, and application behavior, often with limited telemetry or incomplete datasets. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements. Create and update clear, reusable documentation and support content based on real customer interactions to improve self-service and reduce repeated issues. Participate in regular pairing sessions with other Support Engineers and act as a stable counterpart to cross-functional teams to share knowledge and improve support processes. Contribute to building and refining internal support tools and workflows, including automation and troubleshooting utilities, to make diagnosing and resolving issues more efficient. Participate in weekday and weekend on-call rotations, providing timely emergency support for self-managed customers operating in restricted and compliance-focused environments. Support the growth of the team by reviewing applications and assessments, and participating in interviews and hiring decision discussions. What you’ll bring Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution Strong Linux systems administration knowledge, with the ability to troubleshoot performance and configuration issues in complex environments Familiarity with AI/LLM-powered developer tooling and gateway architectures (for example GitLab Duo, AI gateway configurations, or similar model-serving/proxy layers), including how they're deployed and troubleshot in self-managed or air-gapped environments Ability to use scripting languages (preferably Ruby or Bash) and work within model-view-controller frameworks (preferably Ruby on Rails) to investigate and resolve issues Practical experience with Git and continuous integration/continuous delivery (CI/CD) workflows Skill in creating and maintaining clear, accurate support content and technical documentation Ability to explain complex technical topics in a clear, empathetic way to customers and coworkers with varying technical backgrounds Familiarity with DevOps practices and container-orchestration technologies such as OpenShift and Kubernetes Understanding of common information security and compliance concepts and controls (for example DISA STIG and SELinux), and eligibility to work on United States federal customer environments as required for this role About the team At GitLab Federal, LLC, the U.S. Government Support Engineering team partners with public sector organizations and United States government agencies to support GitLab in highly secure, mission-critical environments. Our work directly enables national security outcomes, supporting customers across the Intelligence Community, Department of War, and other federal, state, and local government entities operating within regulated and restricted boundaries. We are embedded within Support Engineering and work closely with Product, Development, Infrastructure, Customer Success, and Sales to solve complex, high-impact technical challenges. Our team frequently dives into code, logs, and architectural behavior to understand not just what is failing, but why; especially in environments with sanitized data, limited visibility, and strict compliance controls such as FedRAMP. We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $95,200 — $160,800 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .