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Location: Worldwide Workplace: hybrid Watch Specialist Reports to: Shop Manager   Job Description: ·       Promotes a variety of watches and timepieces to guests. ·       Provides advice to guests relating to the onboard watch product range. ·       Meets and exceeds sales target objectives consistently through expert and proven consultative selling skills. ·       Ensures that presentation of products is visually appealing and merchandised in a manner that maximizes sales. ·       Informs guests of special offers, new products and promotions. ·       Assist guests to find the goods and products they are looking for.  ·       Handles guests’ complaints and queries. ·       Processes payments. ·       Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines. ·       Conduct cycle counts, SKU checks and inventory preparation. ·       Monitors stock levels and properly replenishes in a timely manner. ·       Be accountable for ensuring that there is an optimal supply of products and recommend additional inventory when necessary; especially of products that have been identified as “best sellers”. ·       Assists with stock control and inventory management,  including receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection. ·       Reports discrepancies and problems to the supervisor.  ·       Keeps the store tidy and clean, this includes hovering and mopping. ·       Keeps up to date with special promotions and putting up displays. ·       Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization. ·       Prepares to multitask and take on additional duties as needed (including vessel safety duties).    Profile: ·       Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required. ·       High School graduation certificate. ·       At least 2 years’ experience in the Watch Specialist position in a fast pace retail environment. ·       Previous shipboard retail experience highly preferred. ·       Strong customer service, communication and negotiation skills. ·       Knowledge of products and inventory techniques. ·       Ability to stand for extended periods of time and move boxes weighing up to 50lbs.    Length of contract: 6 Months on/ 2 Months off

Location: Worldwide Workplace: hybrid Sales Associate Reports to: Shop Manager   Job Description: ·       Creates memorable moments for guests through delivering unrivalled service, demonstrating a high level of product knowledge to effectively promote and sell products. ·       Works under the direction of the Shop Manager to ensure that presentation of products is visually appealing and merchandised in a manner that maximizes sales. ·       Informs guests of special offers, new products and promotions. ·       Assist guests to find the goods and products they are looking for.  ·       Handles guests’ complaints and queries. ·       Processes payments. ·       Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines. ·       Conduct cycle counts, SKU checks and inventory preparation. ·       Monitors stock levels and properly replenishes in a timely manner. ·       Regularly checks that products are within their sell-by date and respects the FIFO products life-cycle (for perishable selling goods). ·       Assists with stock control and inventory management,  including stocking shelves with merchandise, receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection. ·       Reports discrepancies and problems to the supervisor.  ·       Keeps the store tidy and clean, this includes hovering and mopping. ·       Keeps up to date with special promotions and putting up displays. ·       Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization. ·       Prepares to multitask and take on additional duties as needed (including vessel safety duties).    Profile: ·       Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required. ·       High School graduation certificate. ·       At least 2 years’ experience in a fast pace retail environment. ·       Previous shipboard retail experience highly preferred. ·       Strong customer service, communication and negotiation skills. ·       Knowledge of products and inventory techniques. ·       Ability to stand for extended periods of time and move boxes weighing up to 50lbs.    Length of Contract: 6 Months on / 2 Months off

Location: Riyadh Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job Description We are seeking an elite Enterprise Sales Manager in Riyadh to bring our global payment infrastructure to Saudi Arabia’s largest enterprises. This is a rare opportunity for a relentless dealmaker to connect the Kingdom’s leading brands to the global digital economy. Backed by our world-class tech stack, you will drive complex, high-stakes contracts and be rewarded with an unrivalled, uncapped recurring commission structure. 🌍 THE ROLE: GLOBAL SCALE, ENTERPRISE IMPACT You will own the end-to-end enterprise sales cycle, acting as a strategic advisor to C-level executives while collaborating with our global internal teams. You will: - Architect Global Growth: Identify, target, and conquer top-tier enterprise accounts, building a robust, high-value pipeline across key industries in the Saudi market. - Close High-Stakes Deals: Drive the adoption of our cutting-edge, cross-border payment solutions to major regional and global players through strategic executive networking, industry events, and direct outreach. - Own the Enterprise Cycle: Orchestrate complex, multi-layered enterprise sales cycles. Act as the trusted strategic advisor for prospective clients and the primary quarterback for internal global stakeholders. - Command the Room: Deliver compelling, data-driven pitches and highly tailored proposals that demonstrate exactly how Checkout.com http://Checkout.com's global capabilities solve complex local and international payment challenges. - Collaborate Globally: Partner seamlessly with cross-functional, global talent across Technology, Product, and Business teams to align our world-class architecture with the specific needs of Saudi enterprises. - Drive Market Intelligence: Act as the eyes and ears on the ground, sharing critical business insights, competitive intelligence, and local market trends with our global leadership to shape future product and marketing strategies. 🏆 WHAT YOU BRING TO THE TABLE We are looking for an independent, high-achieving professional who thrives in a fast-paced, matrixed, and highly competitive environment. - Enterprise Expertise: 6+ years of elite Enterprise/B2B Sales experience, successfully managing complex, high-value deal cycles. (Experience in the Payments or FinTech industry is a massive advantage). - Executive Network: A formidable, active network of C-level executives, enterprise prospects, and strategic partners across Saudi Arabia. - Global Business Acumen: A deep understanding of the global e-commerce landscape, cross-border financial factors, and the strategic drivers behind enterprise decision-making. - Technical Fluency: A genuine passion for disruptive technology. You possess the ability to articulate complex tech and payment architectures clearly to both technical and non-technical enterprise stakeholders. - Sales Execution: Exceptional executive-level communication and formidable negotiation techniques. Mastery of Salesforce and modern enterprise sales methodologies. - Unmatched Drive: Highly organized with an entrepreneurial mindset, capable of prioritizing shifting workloads and consistently outperforming aggressive sales targets through personal drive. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Canada - Remote; Toronto Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Indonesia; Malaysia; Thailand; China Who are we? Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact. Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements. Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions: Europe: Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands. USA: Professional services, investment, eCommerce, and life sciences roles across major US markets. Asia: Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets. Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent. What are we looking for? We are growing our Talent Acquisition team in APAC and are looking for ambitious individuals who want to build a strong career in recruitment and become experts at identifying and engaging top talent globally. This role sits at the heart of Avomind’s success. You will work closely with Project Managers, Business Development, and Marketing teams, and global stakeholders to deliver high-quality candidates and drive impactful hiring outcomes. If you thrive in a fast-paced, international environment and enjoy working with people, strategy, and data-driven decision-making — we would love to meet you. Working Setup Work Days: Monday–Friday Work Hours: 11:00 – 20:00 (Jakarta time, with some flexibility) to ensure effective collaboration across global teams. What will you be doing on a daily basis? As a Talent Acquisition Associate, you will play a key role in executing our global recruitment strategy: Actively contribute to outbound and inbound recruitment initiatives by identifying and engaging strong candidate pipelines. Conduct direct sourcing through LinkedIn Recruiter, Sales Navigator, Google X-Ray, and other creative sourcing channels. Perform screening interviews to assess candidates’ experience, motivation, and cultural fit. Own candidate coordination and ensure a smooth, professional recruitment experience throughout the process. Collaborate closely with Project Managers, Business Development, and Marketing teams to understand hiring needs and market trends. Provide insights on candidate landscape, compensation trends, and market availability. Take ownership of candidate experience and build strong relationships with talent globally. Work in a performance-driven environment focused on delivering consistent quality hires. You will work alongside an experienced, international team and gain exposure to global recruitment projects across multiple industries and markets. Requirements We would love to hear from you if you: Are fluent in Mandarin and English (minimum C1 level). Additional languages are a strong advantage. Hold at least a Bachelor’s degree in a relevant field (e.g., Psychology, Business, Communication, Economics, English, Chinese or similar) with strong academic performance. Fresh graduates are highly encouraged to apply. Graduated from top universities or have participated in international exchange programs (highly preferred). Have a minimum GPA of 3.50/4.00. Demonstrate noteworthy extracurricular achievements during university; leadership experience or active involvement in student organizations is a strong advantage. Have up to 3 years of total full-time experience (maximum) . Internship exposure in recruitment, talent acquisition, sales, business development, or human resources is considered a strong plus. Are motivated to build a career in recruitment and thrive in goal-oriented environments. Possess strong communication skills and enjoy working in an international, fast-paced setting. Are collaborative, proactive, and demonstrate a growth mindset. Have experience using LinkedIn Recruiter, Sales Navigator, ATS platforms, or similar tools (preferred but not mandatory). What’s in it for you? Let's split it into a few key areas: Career Booster Coaching & Development Program. Weekly global trainings and continuous learning opportunities. Fast-track career progression (70% of our team were promoted in the last 12 months). Exposure to international markets and global clients. Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued. Modern Work & Culture Full remote set-up with flexible working style. Work alongside a highly international and diverse team across Europe, APAC, and the Americas. A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed. Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact. Compensation & Benefits Competitive monthly base salary. Monthly commission structure for each successfully hired candidate — uncapped earning potential aligned with your performance. 20 vacation days per year + local public holidays.

Location: Yerevan, Armenia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a highly organized and detail-oriented Customer Success Specialist to support the operational backbone of its Customer Success function. This role is primarily focused on Workforce Management (WFM) and Knowledge Management (Help Centre ownership) , ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content. The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed. Key Responsibilities 1. Workforce Management (Primary Focus) Own and manage Workforce Management (WFM) processes for Customer Services teams, including: Forecasting customer demand based on volume, seasonality, and trends. Capacity planning and resource allocation. Scheduling and workload distribution. Monitor real-time performance against SLAs, KPIs, and productivity targets. Identify operational gaps and recommend process improvements to optimize efficiency and service quality. Partner with Customer Services leadership on headcount planning and team scaling strategies. Maintain reporting dashboards and provide regular insights on team performance and resource utilization. 2. Knowledge Management & Help Centre Ownership (Primary Focus) Own the end-to-end lifecycle of Help Centre content, including: Content creation, editing, and publishing. Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs. Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives. Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality. 3. Sales Enablement Support (Secondary Responsibility) Provide ad hoc support to Sales Enablement initiatives, including: Creatio support. Assignment logic administration and optimization. Skills & Qualifications 3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role. Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning. Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards). Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content. Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively. What We're Looking For An operations-focused professional who thrives on structure, data, and process optimization. Someone with a strong sense of ownership and exceptional attention to detail. A collaborative team player who can work effectively across multiple functions and stakeholders. A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next CEO Communications Director. About the job Twilio is an innovative-driven company that’s dramatically transformed itself over the past 18 months and we’re seeking a CEO Communications Director to help support its CEO. In this highly visible, fast-paced, and strategic role, you will help shape and manage the CEO's external communications, building a high-impact narrative that elevates his voice across global stages, key industry moments, and digital channels. This role sits within Twilio’s Corporate Communications team, which is responsible for shaping and delivering Twilio’s story to media, customers, industry analysts, and employees. You will collaborate closely with partners across Product Marketing, Investor Relations, Legal, Brand, and Corporate Communications to align the CEO’s external communications with our overarching business strategy. Responsibilities In this role, you’ll: Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities. Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program. This includes ghostwriting long-form narratives and bylines. Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative. Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint. Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 12+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment. Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments. Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice. Hands-on media relations experience , with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets. Strategic and systematic thinker who can establish high-level narratives and execute them with tactical precision. Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines. Strong collaborative and influencing skills , with a proven ability to navigate complex, matrixed global organizations without formal authority. Desired: Active practitioner of AI: Strong interest in how artificial intelligence is transforming public relations and communications, with a willingness to lead change and build innovative workflows using AI tools. Familiarity with enterprise technology: A solid baseline understanding of cloud communications, API technologies, data platforms, or financial/corporate communications. Experience managing executive social media presence (e.g., LinkedIn) with an eye for digital engagement trends. Experience working inside a fast-paced agency environment as well as in-house . Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200- $226,500. Based in the San Francisco Bay area, California: $201,280 - $251,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until October 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. IT Support Coordinator (Contract Role) Los Angeles, CA *12-month contract The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role. RESPONSIBILITIES Coordination with IT Support to balance workload. Monitor queues of staff for issues needing responses. Monitor unassigned queue to ensure prompt responses within SLA. Communicate with customers as required: gathering additional information, informing them of changes. Improve customer service, perception, and satisfaction with fast turnaround of customer requests. Escalate service requests to appropriate teams as necessary. Assists in day-to-day IT queue support operations with some supervision Provide first-level basic support for end user issues A point of contact to the customer for all types of service requests. Maintains documentation with updates and changes Triage service requests to address urgency and scope of impact. Update KPI Dashboards weekly. Develops and reports on JIRA dashboard analytics to drive support performance improvements Work across other studios to bring ticket handling improvements and optimization across PSS REQUIRED SKILLS Basic computer and operating system skills Must be able to learn quickly in a highly technical, fast paced and deadline intensive environment Excellent written and oral communication skills are required Experience in a role involving direct customer contact (internal and external customers) Ability to work in a team and communicate effectively. Experience with Jira Service Management or other IT Service Management (Ticketing) tools NICE-TO-HAVE SKILLS CompTIA A+ Certification Self-starter and ability to work with limited supervision Degree in an IT associated field of study At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $36 — $50 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States; Canada 📍 Location: Montreal, Quebec, Canada 🏢 Work Setup: 100% On-site 💼 Employment Type: Full-time ✈️ Benefits: Full Relocation Package + Relocation Bonus About the Role We are seeking an experienced Satellite Platform TT&C Systems Engineer to join a leading space technology organization in Montreal. This is an exciting opportunity to contribute to the design and development of satellite communication systems supporting next-generation space missions. Key Requirements Bachelor's degree in Electrical Engineering 5+ years of relevant industry experience Strong background in RF engineering Experience with communication subsystems, including transceivers, couplers, filters, and antennas Knowledge of communication standards and regulations, including ITU, CCSDS, and ETSI Must be eligible to obtain Controlled Goods Program (CGP) clearance What We Offer Competitive compensation Comprehensive benefits package Full relocation assistance Relocation bonus Opportunity to work on cutting-edge satellite and space technologies in a collaborative engineering environment If you have a passion for satellite communications and RF systems engineering and are open to relocating to Montreal, we'd love to hear from you!

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with vendors and clients. Responsibilities Conduct calls to set appointments for licensed sales professionals. Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products. Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors. Make 50+ outbound calls per day. Learn financial markets and portfolio strategies. Assist senior sales professionals within assigned territory. Effectively partner with the external wholesaler and the regional distribution team. Utilize contact management systems to capture information and schedule follow up activities. Prepare for and pass necessary licenses. Qualifications Bachelor's Degree 0-2 years of relevant experience Sales and client service experience, within financial services industry is a plus Excellent relationship, follow-up, and communication skills General knowledge of the financial services industry Motivated, mature, trustworthy, and a team player Highly organized and able to prioritize in a fast-paced environment Knowledge of private markets, structured products, and options is a plus Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date Benefits iCapital offers a compensation package which includes salary and equity for all full-time employees. This role is eligible for comission. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: USA - New York From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust. Fivetran is looking for a Staff R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh. This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. At this level, you’re expected to be a trusted expert beyond your own team — defining technical direction that other teams build on, taking high-level direction and turning it into concrete plans with a high degree of independence, and using sound judgment to decide what deserves your attention. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range and ambiguity rather than staying in one lane. Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that: Builds Infrastructure Agents Can Trust — join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start. Embraces Open Standards — help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute. Scales Without Breaking — work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled. We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript. This is a full-time hybrid position based out of our New York, NY office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes What You’ll Do Research emerging techniques in retrieval, reasoning, and agentic AI, and decide what’s actually worth pursuing for Fivetran AI’s roadmap — then convince others Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features Define technical direction that spans multiple teams within Fivetran AI, ensuring architecture decisions made in one area don’t create problems in another Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI Drive the AISQL capability forward: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse Take ownership of production reliability across the platform: on-call rotation, incident response, and SRE work to keep the system trustworthy at scale Set the bar for testing and QA practices, and do hands-on QA work yourself when it matters most Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human Take high-level direction from product and leadership and independently define and execute the concrete plan to get there Mentor other engineers and raise the technical bar across the Fivetran AI team Contribute to hiring by participating in and helping shape the interview process Skills We’re Looking For 8+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work Considered a trusted expert beyond your own team, able to exert influence and define technical direction across multiple teams Comfortable reading AI/ML research and turning promising findings into working prototypes, then production systems Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype Track record of taking ambiguous, high-level direction and independently defining and executing the concrete work to deliver it Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar) Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements Experience using coding agents or similar AI tooling to speed up day-to-day engineering work Demonstrated ability to mentor other engineers and influence technical decisions beyond your immediate team Thrives in a startup-like environment with shifting priorities and a high degree of ownership Bonus Skills Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks Familiarity with semantic layers — dbt, LookML, Sigma, or similar Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations Background in site reliability engineering — monitoring, alerting, incident response Experience in data processing (ETL, ELT) and/or building data connectors Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker Contributions to open source AI or data projects #LI-HYBRID #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $196,033 — $245,041.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust. Fivetran is looking for a Staff R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh. This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. At this level, you’re expected to be a trusted expert beyond your own team — defining technical direction that other teams build on, taking high-level direction and turning it into concrete plans with a high degree of independence, and using sound judgment to decide what deserves your attention. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range and ambiguity rather than staying in one lane. Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that: Builds Infrastructure Agents Can Trust — join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start. Embraces Open Standards — help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute. Scales Without Breaking — work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled. We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript. This is a full-time hybrid position based out of our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes What You’ll Do Research emerging techniques in retrieval, reasoning, and agentic AI, and decide what’s actually worth pursuing for Fivetran AI’s roadmap — then convince others Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features Define technical direction that spans multiple teams within Fivetran AI, ensuring architecture decisions made in one area don’t create problems in another Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI Drive the AISQL capability forward: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse Take ownership of production reliability across the platform: on-call rotation, incident response, and SRE work to keep the system trustworthy at scale Set the bar for testing and QA practices, and do hands-on QA work yourself when it matters most Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human Take high-level direction from product and leadership and independently define and execute the concrete plan to get there Mentor other engineers and raise the technical bar across the Fivetran AI team Contribute to hiring by participating in and helping shape the interview process Skills We’re Looking For 8+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work Considered a trusted expert beyond your own team, able to exert influence and define technical direction across multiple teams Comfortable reading AI/ML research and turning promising findings into working prototypes, then production systems Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype Track record of taking ambiguous, high-level direction and independently defining and executing the concrete work to deliver it Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar) Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements Experience using coding agents or similar AI tooling to speed up day-to-day engineering work Demonstrated ability to mentor other engineers and influence technical decisions beyond your immediate team Thrives in a startup-like environment with shifting priorities and a high degree of ownership Bonus Skills Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks Familiarity with semantic layers — dbt, LookML, Sigma, or similar Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations Background in site reliability engineering — monitoring, alerting, incident response Experience in data processing (ETL, ELT) and/or building data connectors Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker Contributions to open source AI or data projects #LI-HYBRID #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $183,711 — $229,638.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust. Fivetran is looking for a Staff R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh. This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. At this level, you’re expected to be a trusted expert beyond your own team — defining technical direction that other teams build on, taking high-level direction and turning it into concrete plans with a high degree of independence, and using sound judgment to decide what deserves your attention. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range and ambiguity rather than staying in one lane. Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that: Builds Infrastructure Agents Can Trust — join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start. Embraces Open Standards — help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute. Scales Without Breaking — work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled. We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript. This is a full-time hybrid position based out of our Austin, TX office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes What You’ll Do Research emerging techniques in retrieval, reasoning, and agentic AI, and decide what’s actually worth pursuing for Fivetran AI’s roadmap — then convince others Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features Define technical direction that spans multiple teams within Fivetran AI, ensuring architecture decisions made in one area don’t create problems in another Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI Drive the AISQL capability forward: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse Take ownership of production reliability across the platform: on-call rotation, incident response, and SRE work to keep the system trustworthy at scale Set the bar for testing and QA practices, and do hands-on QA work yourself when it matters most Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human Take high-level direction from product and leadership and independently define and execute the concrete plan to get there Mentor other engineers and raise the technical bar across the Fivetran AI team Contribute to hiring by participating in and helping shape the interview process Skills We’re Looking For 8+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work Considered a trusted expert beyond your own team, able to exert influence and define technical direction across multiple teams Comfortable reading AI/ML research and turning promising findings into working prototypes, then production systems Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype Track record of taking ambiguous, high-level direction and independently defining and executing the concrete work to deliver it Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar) Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements Experience using coding agents or similar AI tooling to speed up day-to-day engineering work Demonstrated ability to mentor other engineers and influence technical decisions beyond your immediate team Thrives in a startup-like environment with shifting priorities and a high degree of ownership Bonus Skills Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks Familiarity with semantic layers — dbt, LookML, Sigma, or similar Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations Background in site reliability engineering — monitoring, alerting, incident response Experience in data processing (ETL, ELT) and/or building data connectors Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker Contributions to open source AI or data projects #LI-HYBRID #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $183,711 — $229,638.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust. Fivetran is looking for a Staff R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh. This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. At this level, you’re expected to be a trusted expert beyond your own team — defining technical direction that other teams build on, taking high-level direction and turning it into concrete plans with a high degree of independence, and using sound judgment to decide what deserves your attention. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range and ambiguity rather than staying in one lane. Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that: Builds Infrastructure Agents Can Trust — join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start. Embraces Open Standards — help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute. Scales Without Breaking — work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled. We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript. This is a full-time hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes What You’ll Do Research emerging techniques in retrieval, reasoning, and agentic AI, and decide what’s actually worth pursuing for Fivetran AI’s roadmap — then convince others Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features Define technical direction that spans multiple teams within Fivetran AI, ensuring architecture decisions made in one area don’t create problems in another Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI Drive the AISQL capability forward: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse Take ownership of production reliability across the platform: on-call rotation, incident response, and SRE work to keep the system trustworthy at scale Set the bar for testing and QA practices, and do hands-on QA work yourself when it matters most Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human Take high-level direction from product and leadership and independently define and execute the concrete plan to get there Mentor other engineers and raise the technical bar across the Fivetran AI team Contribute to hiring by participating in and helping shape the interview process Skills We’re Looking For 8+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work Considered a trusted expert beyond your own team, able to exert influence and define technical direction across multiple teams Comfortable reading AI/ML research and turning promising findings into working prototypes, then production systems Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype Track record of taking ambiguous, high-level direction and independently defining and executing the concrete work to deliver it Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar) Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements Experience using coding agents or similar AI tooling to speed up day-to-day engineering work Demonstrated ability to mentor other engineers and influence technical decisions beyond your immediate team Thrives in a startup-like environment with shifting priorities and a high degree of ownership Bonus Skills Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks Familiarity with semantic layers — dbt, LookML, Sigma, or similar Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations Background in site reliability engineering — monitoring, alerting, incident response Experience in data processing (ETL, ELT) and/or building data connectors Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker Contributions to open source AI or data projects #LI-HYBRID #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $196,033 — $245,041.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Key Responsibilities Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective Promote the adoption of design patterns and standard processes for solution design and development Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Required Experience & Skills Bachelor's or master's degree in computer science, Information Technology, or a related field 10+ years of Salesforce experience across implementation, configuration, and solution design 3–5 years of Salesforce architecture experience (minimum required) Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition Experience working with integration teams to design and govern cross-system integrations Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) Proven experience designing and delivering complex B2B SaaS Salesforce solutions Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) Strong analytical, problem-solving, and communication skills Understanding of security architecture principles and practices #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $157,600-$175,100 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Mississauga, Ontario Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Key Responsibilities Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective Promote the adoption of design patterns and standard processes for solution design and development Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Required Experience & Skills Bachelor's or master's degree in computer science, Information Technology, or a related field 10+ years of Salesforce experience across implementation, configuration, and solution design 3–5 years of Salesforce architecture experience (minimum required) Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition Experience working with integration teams to design and govern cross-system integrations Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) Proven experience designing and delivering complex B2B SaaS Salesforce solutions Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) Strong analytical, problem-solving, and communication skills Understanding of security architecture principles and practices #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $125,500-$139,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Workplace IT Specialist ensures a reliable, secure, and high-quality workplace technology experience for employees across our EEA-region offices. Based in our Malta office, this role is the primary owner of local office IT and workplace facilities, and the first-line point of contact for EEA-region user support. The role also provides remote backup and support for other EEA offices as needed, and works as part of our Global IT team. Second-line support for SaaS platforms and network infrastructure is handled by the broader Global IT team; this role focuses on delivering first-line support and knowing when to escalate. The ideal candidate is customer-focused, technically curious, works well independently, and looks for ways to improve day-to-day IT operations through automation and process improvements. What You’ll Be Doing Deliver responsive technical support for hardware, software, operating systems, business applications, and workplace technology, ensuring timely resolution of employee issues for the Malta office and EEA-region users. Provide first-line, user-facing support for our collaboration, productivity, and business applications, helping employees resolve day-to-day usage questions. Manage the local endpoint lifecycle — device provisioning, deployment, maintenance, troubleshooting, asset inventory, and secure device retirement — in line with Global IT standards and security policies. Partner with HR and hiring managers to deliver smooth onboarding and offboarding: device preparation, account provisioning, access requests, and introducing new employees to IT systems, security practices, and workplace technology. Serve as the primary point of contact for the local office's workplace technology, including conference room AV systems, video conferencing, VOIP, printers, CCTV, access control systems, and other office infrastructure. Troubleshoot first-line endpoint, networking, Wi-Fi, VPN, identity, and access issues, escalating to and collaborating with the Global IT Operations team on anything beyond first-line. Support Global IT initiatives, office moves, technology refreshes, and security projects as they affect the local office and the EEA region. Create and maintain knowledge base articles, standard operating procedures (SOPs), and technical documentation, using AI-powered tools and automation to improve documentation quality and reduce repetitive work. Own the local end-user support experience: manage support requests, maintain SLA adherence, spot recurring issues, and suggest improvements to IT service delivery. What We Look For In You 2+ years of experience in IT Support, Desktop Support, IT Operations, or a similar enterprise technical support environment. Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related field — or equivalent practical experience. Strong experience supporting macOS in an enterprise environment. Experience supporting enterprise productivity platforms such as Google Workspace and Lark Suite, with a working understanding of SSO authentication fundamentals, endpoint security, password management, and drive encryption. Strong troubleshooting and problem-solving skills across hardware, software, operating systems, networking basics, and endpoint technologies. Fluent, professional English, with the ability to communicate clearly with employees at all levels of the organization, including executive leadership. (Hard requirement.) Excellent customer service and interpersonal skills. Ability to prioritize multiple tasks, adapt to changing priorities, and work effectively in a fast-paced environment. Ability to work independently as the sole on-site IT presence in Malta, with sound judgment on when to escalate to the broader Global IT team. Comfortable using AI tools to improve productivity, automate repetitive tasks, and produce high-quality documentation. Nice to Haves Experience supporting enterprise environments with global or multi-office operations. Working knowledge of Linux operating systems. Networking fundamentals, including LAN, WAN, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic network troubleshooting. Experience with scripting or automation using Bash, PowerShell, Python, or similar technologies. Exposure to endpoint management, identity and access management (IAM), mobile device management (MDM), or SaaS platforms at a support level. Experience with IT asset lifecycle, inventory, procurement, and vendor coordination. A track record of identifying process improvement opportunities and implementing automation that enhances IT operations and employee experience. Experience using enterprise AI platforms such as ChatGPT Enterprise, Microsoft 365 Copilot, Google Gemini, Claude Enterprise, or similar AI-enabled workplace tools. Professional proficiency in Mandarin is a plus. Industry certifications such as Jamf 200/300, Apple Device Support, Apple Certified Support Professional (ACSP), Google Workspace Administrator, ITIL Foundation, CompTIA A+, Network+, or Security+ are a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! #LI-ONSITE #LI-ED1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .