Location: Málaga, Spain
Workplace: none
David Kennedy Recruitment
is working with a leading BPO company which is looking to recruit an Dutch-speaking Customer Service Advisor for their offices in Benalmádena.
Position: Customer Service Advisor
Location: Benalmádena, Spain
Model: 100% On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Assist eCommerce customers using multiple channels as assigned depending on the need (incoming telephone calls, chat, in the future emails and social media as well)
Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
Use cheat sheets, guides and protocols provided during the training
Ensure customer satisfaction and provide professional customer support
Identify when the issue should be re-assigned to another department
Collaborate with other agents or teams in case of more complex cases
Document each action taken in a CRM system in detail.
REQUIREMENTS:
Native/fluent in Dutch, both oral and written. Fluent in English (at least B2 level)
Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
A resourceful and stress-resilient personality that can adapt and remain calm in all situations
Good listening skills and ability to empathize with others
Ability to solve issues in a timely manner
Ability to work independently while being a team player at the same time
Ability to cover shift rotation and be on time at the office.
BENEFITS:
Excellent remuneration package
Be part of a dynamic and creative team with a positive and friendly atmosphere
Guidance and tools to reach your full potential
Relocation support.
Location: Yerevan, Armenia
Description:
Digitain now welcomes a highly skilled and motivated Middle Penetration Tester to join our team.
The ideal candidate is expected to be
responsible for identifying and evaluating vulnerabilities in our clients' systems and applications, conducting penetration testing exercises, and providing recommendations for enhancing security measures. You will work closely with cross-functional teams to ensure the implementation of robust security controls and mitigate potential risks.
Responsibilities:
Conduct comprehensive penetration testing on various systems, applications, and networks to identify vulnerabilities, weaknesses, and potential security risks
Execute manual and automated testing methodologies to identify security flaws in networks, web applications, mobile applications, and infrastructure components
Perform analysis and validation of security findings, and provide detailed reports outlining the identified vulnerabilities and potential impact to stakeholders
Collaborate with development teams, system administrators, and other stakeholders to provide remediation recommendations and follow up on the implementation of necessary security controls
Stay up to date with the latest security threats, vulnerabilities, and attack techniques, and incorporate this knowledge into penetration testing methodologies
Contribute to the improvement of existing penetration testing frameworks, tools, and processes to enhance efficiency and effectiveness
Assist in the development and maintenance of security policies, procedures, and guidelines
Participate in incident response activities, including investigation and remediation of security incidents
Provide guidance and mentorship to junior members of the team, assisting in their skill development and knowledge enhancement
Requirements:
At least 2 years of experience in penetration testing or QA
Bachelor's degree in Computer Science, Information Security, or a related field
Proven experience in conducting penetration testing and vulnerability assessments in a professional setting
In-depth knowledge of network protocols, web application architecture, operating systems, and common security vulnerabilities
Proficiency in using a variety of penetration testing tools, frameworks, and methodologies
Strong understanding of common security standards, such as OWASP, NIST, and ISO 27001
Familiarity with regulatory compliance requirements, such as GDPR, HIPAA, or PCI DSS
Excellent problem-solving and analytical skills, with the ability to think creatively and out-of-the-box
Strong written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders
Ability to work effectively both independently and collaboratively in a fast-paced and dynamic environment
High ethical standards, integrity, and a commitment to maintaining confidentiality
Join our team and play a crucial role in strengthening the security posture of our clients. As a Middle Penetration Tester, you will have the opportunity to continuously enhance your skills and contribute to the protection of sensitive data and critical systems.
Location: Remote
Workplace: remote
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
As our Senior Platform Engineer, you will join a team who strive to push cloud services to the maximum limit every day using cutting-edge technologies. If you are a highly self-motivated professional who embraces DevOps culture, has experience with AWS services and technologies and is passionate about learning, automating, innovating and working in a highly collaborative environment, we'd like to hear from you!
The main responsibilities of the position include:
Initiate and actively drive the adoption of good patterns, structures and use of technologies for development and operations
Investigate and identify practices and work that can benefit from automation
Monitor and suggest improvements to the existing CI/CD process to increase speed, safety and reliability
Implement and coordinate implementation with the parties involved
Develop and maintain existing /GitLab CI pipeline libraries
Assist developers with setting up CI/CD for their projects and provide support for any issues that may arise
Stay up to date with the latest tools and trends in the industry
Provide senior-level, best practice recommendations and implementations to our Windows, Linux and Kubernetes hosting environments
Function as a mentor to junior team members, providing technical guidance and recommending continued learning opportunities to help them develop
Educate fellow team members as well as Application Development Teams about the platforms used-for and hosted-by our team. Key tools and concepts in this space are: Gitlab, Docker, AWS, Terraform, Istio Service Mesh, Kubernetes , Kafka, ELK
Work with our Security team to remediate high-risk vulnerabilities and ensure the security of our environments are being scrutinised as appropriate for their use case
Offer services related to the above tasks and projects to any of the Companies of the Group as instructed by the Line Manager
Main requirements:
University degree in Computer Science, Engineering, or a similar discipline
7+ years’ experience within the following areas: Cloud ( AWS), Release Pipeline Management, Windows Server Administration, Linux Administration, Certificate Management, PowerShell scripting, Bash/python scripting, Configuration Management and IAC (Ansible/Terraform), DNS, Networking
Enterprise-level Kubernetes experience
Solid Linux administration skills
Commitment to continuous improvement, with a focus on observability, modern application architecture styles, blue-green / canary deployments, CI/CD pipeline management
Ability to self-motivate, study, and stay on-top of emerging technologies and trends, while meeting business deadlines
Experience with tools including: Istio, Prometheus, Grafana, ELK, MSK, New Relic
The following will be considered an advantage:
Familiarity with database concepts
Working experience with at least one cloud provider (preferably AWS)
Experience with Apache Kafka configuration and troubleshooting
Experience with ELK configuration and troubleshooting
Scripting skills (Bash, PowerShell, Python, Go, etc.)
The Hiring Experience: What Awaits You
Show Your Skills – Online Technical Challenge
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Workplace: none
Maritime & Healthcare Group is an international recruiting agency, organically expanded into temporary staffing and full time recruiting industries for medical staff due to the immediate demand.
MHG is growing and looking for European doctors of all specialties for a variety of positions in large EU hospitals, medical groups and marine industry.
If you are interested in developing your career and take it to the next level, apply and become member of our team.
Essential criteria:
Have an EU/EEA nationality
Hold an EU/EEA medical or a specialist diploma
Master English in a full professional proficiency level
Desirable foreign languages: English, German, Dutch, French, Spanish
Willing to learn any of the above through an exclusive Language Academy
Willing to relocate
Apply via MHG and:
Find your dream job abroad
Get guidance during the whole application process
Attractive Salaries
Application Process
Please apply with the following documents
Your resume
Your ID card or passport
Your doctor’s license (in English)
Learn more from one of our recruiters and get in touch today :)
We look forward to hearing from you!
Regards
Maritime & Healthcare Group
Location: Lightning Labs
Workplace: Remote
Lightning Labs is seeking to hire a Security Engineer for the ongoing scaling of our growing engineering organization. This is a hands-on role that consists of devising and implementing policies and procedures around best practices in systems security. The ideal candidate has experience in securing web, Bitcoin, and other public-facing network services, penetration testing, and both automated and manual source code security reviews. Due to the domain in which we work, experience with Bitcoin and the Lightning Network is extremely desirable as is knowledge of the cryptographic aspects involved in this area.
As we are an international organization, experience and comfort working with highly distributed teams is a must. In addition, the ideal candidate should have a passion for our mission of bringing financial freedom to the world, as well as for Bitcoin as a whole. Although a part of the engineering organization, candidates in this position will work across functional team boundaries to ensure all aspects of the business are appropriately considered and covered by security best practices.
Responsibilities may include but are not limited to:
- Designing and deploying active fuzzing, black+white box testing and penetration testing infrastructure for open source and production systems
- Performing security audits and review of both internal production systems as well as open source software which interacts with Bitcoin+Lightning in a security critical manner
- Provide mentorship and guidance to level up your teammates
- Creating global security policy, standards, guidelines, and procedures to ensure ongoing maintenance of security
- Overseeing security aspects of software release processes and infrastructure
- Determining security team requirements for future growth
- Developing and ensuring responsiveness of security incident management processes
- Performing risk management assessments
Preferred experience:
- At least 5 years prior experience in in systems security
- An ability to work with a high impact, fast-moving startup team
- Extensive knowledge of operating system and computer architecture internals
- Strong understanding of cryptography, protocol design and adversarial analysis
- Experience in reverse engineering and exploiting of cryptographic protocol (cryptocurrencies like Bitcoin) systems
- Extensive expertise with professional software development experience in Go, Rust, C/C++, and/or Java
- Experience in security incident response
- Experience in security code review and vulnerability triaging
- Prior experience running an open source facing bug bounty program
- 2+ years management experience or experience as a senior decision maker
- Experience working with remote teams
- Experience working with Kubernetes and AWS infrastructure
- Working knowledge of fundamental Bitcoin and Lightning design principles
- Candidates with additional experience are welcome to apply as we are open to adjusting the role accordingly
Location: Cairo, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the role
We are looking for a senior front-end developer to join our tech hub in Berlin and support our growth and expansion. You will be part of the engineering team, working with a high-quality code base and the latest tools, and you will promote your skills to be an expert in complex frontend development in React.JS. Your primary focus will be the development of web applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure.
About your role as Frontend Developer
Design and build web applications using
React.js
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization
Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
Dive into difficult problems and successfully deliver results on schedule
About your experience
Must have technical skills with at least 5 years of experience
Language: Javascript
Framework: React.JS, Express.JS
Familiarity with cloud message APIs and push notification
Web architecture: Rest and restful APIs, micro-services
Version control: GIT
Nice to have technical skills (Strongly advised)
Containers: Docker, Kubernetes
Caching, Redis server
Scaling, Web load balancing
Experience in a rapidly growing company in the mobility, on-demand, or fintech space is a plus
BSc/MSc in Engineering, Computer Science or relevant field
Why should you join Yassir
😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +30 cities in Africa and Europe
💸 Attractive salary and you even get a stake in the company
🚉 Subsidized public transit pass
🤙🏽Have a lasting impact on our company's culture
🚀 Perfect timing with renowned investors to build something great
📈 Extremely steep learning curve with own responsibility and intensive guidance
💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Engineering Manager for Sustaining Engineering passionate about open source software, Linux and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.
Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers. Software stack includes everything from the kernel all the way up to the user space applications and IaaS platforms. This position leads one of our regional teams and is one of several managers, who report directly to the global Director of Sustaining Engineering.
Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. While not actively developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer and for the benefit of the wider Open Source community. This team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member.
As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. Technical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
Location:
This is a globally remote role, unless specified otherwise.
The role entails
Manage and lead a distributed team of engineers
Hire, coach, mentor, provide feedback and career development guidance to your team
Manage & measure key performance indicators (KPIs), and training
Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
Demonstrate the very best of Canonical in customer interactions
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Advocate and advance modern software development practices
Grow a healthy, collaborative engineering culture in line with the company value
Collaborate with other teams in the organisation
Work from home with global travel up to 10% for internal and external events
What we are looking for in you
Professional software delivery experience using C, C++, Go, Python, or similar
You are knowledgeable and passionate about software development
Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
Experience with version control systems such as git
Experience with debugging tools such as gdb, crash or other
Demonstrated strong commitment to testing methodologies and maintainable code quality
Excellent communication skills in the English language, both verbal and written
Experience with Linux, with a preference towards Ubuntu
Experience with Open Source and Open Source Business Models
People management experience in a support organisation is a strong plus
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote #opensource #linux #softwareengineering #cloudcomputing #technicalsupport #go #python #kubernetes #openstack #ceph
Location: Home based - Worldwide
As the most widely used Linux distribution, Ubuntu underpins the security of the entire internet. The role of Security Engineering Manager directly impacts the safety and security of millions of users worldwide. Join a team of security experts dedicated to protecting the open-source ecosystem and driving innovation. Your leadership will be instrumental in addressing emerging threats, developing robust security measures, and ensuring the continued integrity of Ubuntu. This is an opportunity to make a tangible difference and leave a lasting legacy on the digital landscape. The security engineering team's first responsibility is to respond to emerging threats and aim to secure the open source ecosystem for community and enterprise use. Your work will improve the security of millions of people, by addressing potential CVEs and vulnerabilities alongside the lifecycle of Canonical products such as Ubuntu. You will engage directly with our community and customers, as well as coordinating efforts across multiple engineering teams and projects to make this happen.
An Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team and product from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.
What you will do in this role
Lead and develop a team of engineers, ranging from graduate to senior
Provide technical guidance on vulnerability remediation
Drive the development of new security engineering projects
Work with upstream open source projects on vulnerability lifecycle handling
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the security engineering leadership team, collaborating with other leaders
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive, and a track record of going above-and-beyond expectations
Excellent verbal and written communication skills in English
A love of developing and growing people and a track record of it
Organised and able to ensure your team delivers timely, high quality results
Professional manner interacting with colleagues, partners, and community
Solid background in software development, including expertise in support and maintenance
Mastery in any programming language (Go, Java, C, Python, ...)
Knowledgeable and passionate about software and application security
Solid experience working in an agile development environment
A demonstrated drive for continual learning
Builds trust, relationships and confidence
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Optional things we value
Strong technical understanding of the inner-workings of Linux distributions (ideally Ubuntu or Debian)
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Cairo, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the role
We are looking for a senior Android developer to join our tech hub and support our growth and expansion. You will be part of the engineering team, working with a high-quality code base and the latest tools, where you will promote your skills to be an expert in complex frontend development in Android. Your primary focus will be the development of mobile applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure.
About your role as "Mobile Android Engineer"
Design and build mobile applications for Android
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization
Participate in brainstorming sessions and contribute ideas to our technology, algorithms, and products.
Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
Dive into difficult problems and successfully deliver results on schedule
About your experience
Must have technical skills
A minimum of 4 years of experience in developing Android Apps.
Language: Android, Kotlin
Familiarity with cloud message APIs and push notification
Web architecture: Rest and restful APIs, micro-services
Version control: GIT
Nice to have technical skills (Strongly advised)
Containers: Docker, Kubernetes
Caching, Redis server
Scaling, Web load balancing
Experience in a rapidly growing company in the mobility, on-demand, or fintech space is a plus
BSc/MSc in Engineering, Computer Science, or relevant field
Why you should join Yassir
😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +25 cities (Algeria, Tunisia, Morocco, Paris, Berlin, and launching West Africa)
🤙🏽Have a lasting impact on our company's culture - you'll be one of the first staff in our Europe office
🎉 At Yassir we celebrate everything. OKR´s party!
🕟 Flexible working hours, because we care about your outcome and not output
💻 24/7 Office
📱 Mobile office - Office in all our sites 4 weeks at any location
🚉 Subsidized public transit pass
💬 Languages courses
📚 Yassir's academy
🚀 Perfect timing with renowned investors to build something great
🎯 Outstanding mentors who will assist you in your growth
💸 Attractive salary and you even get a stake in the company
📈 Extremely steep learning curve with own responsibility and intensive guidance
📣 Learn to be pragmatic and make the right and sustainable decisions
👌🏽Very strong team cohesion with daily and weekly activities
💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
👍🏽 Attractive offer with a well-paying salary
🤝 Buddy program
⚖️ As a company, we are passionate for diversity and inclusion, 40% of our team are women
leaders in the tech sector
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Remote
Workplace: remote
The work we’re doing:
Truv empowers financial firms to underwrite with confidence. We believe that discerning fact from fiction about an applicant’s employment and income shouldn’t be a process that takes days, dozens of phone calls, or hidden behind black boxes. Truv provides a frictionless and secure infrastructure that connects financial institutions and background screeners to 45+ payroll providers that house the data of 120M+ US workers. And consumers benefit from faster turnarounds and greater financial opportunities.
The community we’re creating:
We’re an experienced team of thinkers, innovators, and entrepreneurs solving some big problems. And we’re looking for bold leaders to join us. Our remote-first distributed team hails from the Bay Area, Miami, Toronto and London. We believe in creating a community where everyone belongs and thrives, regardless of location. So, if you’re excited about using cutting-edge technology and working alongside colleagues who’ve built groundbreaking products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid—hop on.
The values you possess:
Our values are the specific behaviours and skills that we care most about. The more these values sound like you and the people you want to work with, the more likely you’ll thrive at Truv.
· Bias for action - move fast and get things done.
· Customer obsession – we start with making the customer happy and work backward.
· Good judgment – make wise decisions despite ambiguity.
· Focus on impact – solve important problems first.
· Transparent and direct–informed people make better decisions.
· Win as a team – we win and lose (rarely) as a team.
· Continuous improvement – all improvements matter because they compound exponentially.
About the job
A customer-centric mindset is part of every decision we make - we’re looking for a Technical Support Engineer to join and help us build the best customer support experience.
What you’ll do
Efficiently triage customer support tickets
while maintaining focus on key performance metrics such as SLA, CSAT, and Time to Resolution (TTR).
Collaborate closely with the product team
to analyze customer needs and submit well-informed feature requests.
Build and nurture relationships
across product, engineering, and customer success teams to facilitate knowledge sharing, incident engagement, new feature adoption, and actionable product feedback.
Enhance and optimize the Help Center
to minimize ticket volume, ensuring a seamless and self-sufficient customer experience.
Lead and manage end-to-end technical projects
, working with engineering leadership to prioritize critical customer issues and redirect sales and finance inquiries to the appropriate teams.
Reporting,
help drive weekly, monthly and quarterly reporting on tickets, resolution and close times to the Truv leadership and the broader team.
What would set you up for success
4+ years of experience
in technical support and service management.
2+ years of experience
working at an early-stage organization (fewer than 100 employees).
Proficient in Hubspot Help Desk and Inkeep,
including 2+ years in an administrative capacity.
Expertise in supporting API-driven products
with a solid technical background.
Strong analytical and problem-solving skills,
coupled with a sharp technical aptitude.
Exceptional communication abilities
to effectively address complex issues.
Calm under pressure,
with the ability to handle customer calls and escalations with professionalism.
Self-motivated and resourceful,
capable of solving problems independently with minimal guidance.
Benefits we offer
Fully-remote company.
Equity options.
Flexible Time Off.
Employees' medical, dental & vision benefits covered at 100%.
Location: Prague, Czechia
Workplace: none
David Kennedy Recruitment is working with a leading consulting firm who is looking to onboard
French
speaking
Graduate 360 Recruitment Consultant
for their Prague office.
Position: Graduate 360 Recruitment Consultant
Location: Prague, Czech Republic
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Identify and screen suitable candidates for open and live positions
Build/grow your own desk (very important)
Prepare the candidate CVs for submission to clients
Arrange interviews for senior consultants
Contact potential clients via phone or email
Shadow senior consultants on their daily activities.
REQUIREMENTS:
Native/fluent in
French
both oral and written. Fluent in English (minimum B2)
Academic or Professional degree in HR or related field will be considered as an advantage
Great communicator with ability to persuade and negotiate
Customer oriented with ability to build and nurture the relation
An ability of work within tight timescales and to the deadline
“Can-do” attitude and proactive approach
Computer literate with sound knowledge of MS Office package
Ability to travel in line with the business needs
You thrive working in a fast-paced dynamic environment
Recent graduate
No previous recruitment experiences
Eligible to live & work in Czech Republic.
BENEFITS:
Excellent commission-based package
Be part of a dynamic and creative team with positive and friendly atmosphere
Comprehensive training, guidance and tools to reach career potential.
Location: Yerevan, Armenia
Description:
We are looking for a Head of Digital Marketing Department to join our team.
The ideal candidate will have a strong digital marketing background, a strategic mindset, and excellent leadership skills. You’ll collaborate with cross-functional teams to ensure optimal performance and data-driven decision-making.
Responsibilities:
Develop and implement digital marketing strategies to ensure user engagement, and maintain engagement across the Company’s digital platforms, including paid media, SEO, social media, content marketing, etc.
Define monthly/quarterly content promotion strategies, approve action plans, and monitor their execution across social platforms by introducing engaging content and campaigns that will increase brand awareness and customer engagement
Oversee the planning, execution, and improvement of paid media campaigns (PPC, display, social advertising) to ensure maximum ROI and customer engagement
Develop and monitor SEO strategies to increase organic traffic, and improve search rankings via effective keyword research and link-building
Analyze campaign performance, user behavior, and campaign effectiveness using Google Analytics, other data management platforms, and analytics tools
Plan annual, quarterly, and monthly budgets for paid advertising campaigns
Provide annual, quarterly, and monthly performance reports, define and measure KPIs
Collaborate with relevant units within the Company to increase customer satisfaction through a common strategy
Constantly monitor emerging trends, technologies, and tools in digital marketing. Implement innovative strategies to stay ahead of competitors and accelerate growth
Supervise and coordinate the department's activity
Delegate tasks and supervise their implementation according to the deadlines established. Provide guidance, mentoring, and performance evaluation to ensure efficient execution of objectives
Organize and monitor the onboarding process of new hires
Ensure all digital marketing activities comply with the RA Law on Advertising, as well as other legislative and regulatory requirements related to the field
Perform other functions assigned by the immediate supervisor and arising from the duties of the position
Requirements:
Master’s degree in Marketing, Digital technologies, or a relevant field
Proven work experience as a Digital marketing unit manager
Demonstrable experience in designing and implementing successful digital marketing campaigns
Proficient in MS Office (particularly Excel) and data manipulation
Excellent knowledge of English and Russian languages
Strong understanding of how all current digital marketing channels function
Solid knowledge of online marketing tools and best practices
Hands-on experience with SEO/SEM, programmatic media-buying, and CRM software
Familiarity with web design
Experience in data analysis and reporting
Excellent analytical and project management skills
Strong team management and communication (written and verbal) skills
Analytical thinking with strong math skills
Good time management skills, including prioritizing, scheduling, and adapting as necessary
Ability to work on multiple projects with different objectives simultaneously
The ability to think strategically and develop innovative marketing strategies
Location: Yerevan, Armenia
Job description
We are looking for our new team member who will join our team as a Network Engineer and will be responsible for mainly campus network infrastructure.
Responsibilities:
Design and deploy functional networks (LAN, WLAN, WAN)
Configure and install routers, switches, firewalls and other network devices
Monitor network performance and integrity
Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
Mentor team members on technical issues
Create, oversee and test security measures (e.g. access authentication and disaster recovery)
Communicate with users when needed
Maintain complete technical documentation
Suggest improvements to network performance, capacity and scalability
Requirements and skills
:
Minimum 4 years of hands-on experience in the networking field
Solid background in network engineering and architecture
In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
Familiarity with access control models and network security
Good knowledge of wireless technology.
Professional certification (e.g. CCNP) is a plus
Experience with network diagnostic, monitoring and analysis tools (e.g. Zabbix, Scrutinizer)
Experience with Aruba Campus solutions
Experience with Cisco, Juniper switches and routers
Experience with Arista switches is a plus
Experience with FortiGate Firewalls
Sharp troubleshooting skills
Organizational and mentoring skills
Strong knowledge of L2 and L3 loop prevention mechanisms
Strong knowledge of SSL and IPSEC VPNs
Ability to monitor, lead and give guidance to team members if needed
Experience working in a team-oriented, collaborative environment and participate in periodic on-call duties
middleYerevan, Armenia
Beijing OR Shanghai
СтажёрBeijing OR Shanghai
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ГибридseniorLimassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
УдалённоseniorAlthough a part of the engineering organization, candidates in this position will work across functional team boundaries to ensure all aspects of the business are appropriately considered and covered by security best practices
ГибридseniorCairo, Egypt
УдалённоThis team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member
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