Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
Galaxy’s Digital Infrastructure Services (DIS) is the institutional backbone of our blockchain ambitions – spanning staking, validators, custody, DeFi, and tokenization – serving tier-1 banks, asset managers, and financial infrastructure providers. As Business Partner – Execution & Delivery, you will sit at the center of DIS as a high-agency execution and strategy partner to senior leadership. You will drive the organization’s highest-value work to completion: supporting internal transformation initiatives, owning delivery across complex cross-functional programs, building the client-facing materials that represent DIS externally, and showing up in institutional client rooms when it matters. This role requires someone equally at home in an org design conversation with DIS leadership and in a technical workshop with a tier-1 bank.
What You’ll Do:
Serve as a direct execution partner to DIS leadership on internal transformation initiatives – org design, operating model changes, team structure, and cross-functional alignment
Develop materials that support leadership decision-making: frameworks, options analyses, org charts, decision memos, and structured recommendations
Track and synthesize the full picture of what’s happening across DIS – internal initiatives, external engagements, open gaps – so leadership is always informed
Help the organization stay ahead of capacity and staffing needs: understand what’s coming, what it requires, and where we need to hire, realign, or augment
Own delivery coordination for the most complex, cross-functional DIS initiatives – platform integration, institutional client programs, and strategic product buildouts
Translate strategic intent into structured delivery plans with clear owners, milestones, and accountability – and hold teams to them
Act as the connective tissue between engineering, product, distribution, and external stakeholders – ensuring no handoff falls through
Stay deeply familiar with the active deal landscape – understanding where each engagement stands, what’s required to close or deliver, and where we have product, resource, or capability gaps
Build and maintain high-quality client-facing materials: pitch decks, capability presentations, proposal documents, and engagement readouts
Represent DIS in institutional client engagements as appropriate – including workshops, technical sessions, and implementation reviews with tier-1 banks, asset managers, and infrastructure providers
Proactively identify blockers, scope drift, staffing gaps, and resource conflicts – and bring them to the right people before they compound
Contribute to the ongoing evolution of DIS’s operating model – delivery cadences, cross-team rituals, and program tooling – and identify patterns across projects to build repeatable processes
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
What We’re Looking For:
8+ years in a strategy, business partner, operations, or execution-focused role – ideally within a fast-moving technology or financial services organization
Proven ability to support senior leadership on internal transformation: org design, operating model changes, team alignment, and cross-functional prioritization
Strong commercial instincts – able to understand a deal landscape, identify capability and staffing gaps, and connect the dots between pipeline and organizational capacity
Exceptional written communication and materials production – pitch decks, executive briefings, capability documents, and client-facing presentations that reflect well on leadership
Highly structured thinker with a bias for action – creates order in ambiguity rather than waiting for it
Comfortable operating across functions and org levels simultaneously – org design in the morning, a client session in the afternoon, an engineering status review by end of day
Low ego, high accountability – you own your work and say what you see
Bonus Points:
Experience in digital assets, blockchain infrastructure, or institutional financial services
Familiarity with custody, staking, DeFi, or tokenization products
Prior experience supporting or working alongside tier-1 financial institutions (banks, asset managers, custodians)
Background in post-acquisition integration, platform transformation, or org redesign
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$200,000
—
$225,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.
IN THIS ROLE YOU WILL
Master the Sentry Ecosystem & Support Elite Developers
- Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
- Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
- Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
- Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
- Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
- Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
- Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
- The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine."
YOU’LL LOVE THIS JOB IF
- You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
- You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
- You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
- You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
QUALIFICATIONS
- 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
- Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
- Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
- AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
- Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.
BONUS QUALIFICATIONS
- Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
- Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Safeguards team is responsible for ensuring our models and products are developed and deployed safely. We're looking for an Engineering Manager to lead our Review Tooling team, which builds the systems that humans — and increasingly Claude — use to investigate potential harms and take enforcement actions across Anthropic's first-party products and third-party cloud platforms.
This is a foundational role: you'll own the tools our safety investigators rely on to understand what's happening on our platforms and act on it, as well as the platform underneath those tools. That platform includes analytics capabilities, privacy-preserving primitives that keep review workflows compatible with our data retention commitments, and a sandbox environment where new review interfaces and workflows can be built and iterated quickly. As model capabilities and usage grow, you'll also drive how we scale review through automation — building systems where Claude meaningfully extends what human reviewers can do, while keeping people in the loop where their judgment matters most.
You'll partner closely with policy, operations, data science, and legal teams to ensure our enforcement systems are effective, accurate, and trustworthy.
Key responsibilities
Lead, grow, and develop a team of engineers building investigation, review, and enforcement tooling for both first-party and third-party platform surfaces
Define the vision and roadmap for our review tooling platform, including analytics, privacy-compatible data access primitives, and a sandbox for rapidly developing new review interfaces
Drive the team's strategy for scaling review through automation, including enabling reviewers to use Claude effectively and building toward Claude-assisted and Claude-driven review workflows
Partner with policy, operations, legal, privacy, and data science stakeholders to translate enforcement and investigation needs into reliable, well-designed systems
Ensure review tooling evolves alongside new privacy primitives and data retention commitments, so reviewers can do their work without compromising user trust
Create clarity for the team and stakeholders in an ambiguous and evolving environment
Take an inclusive, equitable approach to hiring and coaching top technical talent, and maintain a high-performing team
Contribute to engineering-wide initiatives as a member of Anthropic's engineering management community
Minimum qualifications
Experience managing software engineering teams, including hiring, coaching, and developing engineers
A technical background in full-stack or platform engineering, with the ability to engage deeply in architecture and design discussions
Experience shipping internal tools or platforms with demanding operational users, and a track record of improving their workflows measurably
Experience working cross-functionally with non-engineering partners such as operations, policy, or legal teams
Excellent communication skills, including the ability to explain technical tradeoffs to non-technical stakeholders
Care about the societal impacts of AI and want your work to make powerful systems safer
Preferred qualifications
4+ years of management experience, 10+ years of industry software engineering experience
Experience building trust and safety, integrity, fraud, or abuse-prevention tooling, or other systems supporting human review at scale
Experience designing systems under strict privacy, compliance, or data governance constraints, such as zero data retention environments
Experience integrating LLMs or agentic systems into operational workflows, or building human-in-the-loop automation
Experience building developer platforms or extensible tooling frameworks that other teams build on top of
Experience supporting enforcement or moderation systems across multiple product surfaces, including enterprise or cloud platform contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Member of Technical Staff, Forward Deployed Lead is the de facto CEO of their pod within Galaxy Edge — a small, senior team focused on one client engagement or one innovation bet. In this role, you will own product direction, technical standards, client relationships, and account growth, working alongside a dedicated Delivery Lead who handles timelines and execution. You will rotate between our two verticals — Forward Deployed Product & Engineering and R&D & Innovation — carrying hard-won market and technical context across the boundary. You will partner closely with Tier-1 financial institution stakeholders from engineers to C-suite executives, translating their needs in custody, settlement, tokenization, and trading into buildable roadmaps. This is a deliberately hybrid role requiring a hands-on startup CTO mindset combined with the commercial instinct to grow accounts and turn delivered trust into the next engagement.
What You’ll Do:
Own product and technical direction: translate institutional needs — custody, settlement, tokenization, trading, and regulatory context — into a buildable roadmap; set the technical bar, make hard design calls, and stay in the code when it matters
Drive commercial and account growth: run your account like a business, identify expansion opportunities, advise senior client stakeholders (CTO, COO, Head of Digital Assets), and convert delivered trust into the next engagement
Lead client and executive relationships: run discovery from engineers to the C-suite, define success in their terms (adoption, risk, cost, time-to-value), and navigate complex regulated organizations to alignment
Rotate into R&D and Innovation: lead 0-to-1 product creation on frontier blockchain and AI, and codify learnings into reusable components and playbooks that feed back into client delivery
Serve as the voice of the customer back into Galaxy’s product organization, translating delivered insights into what the firm builds next
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
What We’re Looking For:
Proven track record of owning outcomes end to end in ambiguous, high-stakes settings
Real technical depth — you’ve shipped production software and can lead engineers credibly
Commercial instinct — you’ve turned delivered work into expanded scope or revenue
Executive presence — fluent from a whiteboard to a C-suite briefing
Founder-grade agency and low ego — you find a path when none is obvious and care about the outcome, not the credit
Typically 6+ years across forward-deployed/solutions engineering, technical PM, and client-facing delivery; shape of ownership matters more than years
Willingness to travel approximately 25–40% of the time
Bonus Points:
Experience in digital assets or blockchain infrastructure
Prior delivery experience into Tier-1 financial institutions
Hands-on production LLM or AI agent experience
Technical founder or quota-carrying solutions architect background
Fluency in custody, settlement, payments rails, tokenization, or trading systems
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$215,000
—
$285,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer obsessed, and moves fast. We're building the product function now, and you'd be one of the first people who will help define it. You'll work directly with our founders and with some of the best systems and infrastructure engineers in the world, and you'll set the standard for building great AI infrastructure. PMs at Baseten don't sit above engineers. You earn ownership by being technical, finding the truth in front of customers, building great cross-functional relationships, and shipping great product experiences.
Getting a model into production still takes real expertise: choosing a serving engine, sizing hardware, tuning it, wiring it into an app. We want a developer to go from "it runs on my laptop" to "it's serving production traffic" in minutes, on their own. You'll own the entire experience a developer touches to deploy and iterate: the CLI and SDKs, the console, onboarding, model discovery, deployment configuration, Truss, and the increasingly agent-driven ways developers build. Your job is to make Baseten synonymous with great DevEx and make it effortless for far more developers to self-serve deploy models on Baseten than can today.
This role fits someone who gets technical by instinct and does whatever it takes to ship for customers, not only strategy, UX, or docs. You'll define the design system and the patterns from scratch rather than work inside ones someone else built, and you're obsessed with improving your product craft with AI.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our Product and Engineering teams:
- Building multi-component AI workflows at scale with Chains https://www.baseten.co/blog/baseten-chains-explained/
- Announcing Baseten for Model Labs https://www.baseten.co/blog/announcing-baseten-for-model-labs/
- Introducing canary deployments on Baseten https://www.baseten.co/blog/canary-deployments-on-baseten/
RESPONSIBILITIES
- Collapse time to production, taking a developer from first sign-up to a running, maintained production deployment and driving down the time it takes to get there.
- Make the CLI and SDKs the primary way developers and their AI agents build on Baseten, converging the authoring surfaces (CLI, console, Truss, config.yml, model.py, chains.py) into one coherent path.
- Make a developer's first run effortless across onboarding, model discovery and deploy via the Model Library, and a first deploy where errors surface clearly and builds show progress.
- Own the deployment lifecycle that lets teams ship safely, including environment promotion from dev to staging to prod, version history, an artifact and model registry, reproducible deployments, and the progressive delivery controls developers set and read: canary, shadow, A/B, scheduled promotion, and one-gesture rollback.
- Define how developers compose multi-model apps through Chains and the DevEx for developers building multi-modal agents and applications.
- Grow self-serve deployment across FDEs and customers by living in customer conversations and turning deploy-and-operate friction into roadmap, so work that needs an FDE today becomes something a developer does alone.
REQUIREMENTS
- 5+ years building developer-facing or technical products, as a product manager or as a product-minded engineer.
- Built dev tools as an engineer before becoming a PM, shipping SDKs, CLIs, APIs, or platform surfaces with your own hands.
- Proof of dev tooling and dev products you've shipped and take pride in.
- Genuine taste for developer experience across both local (CLI) and UI, with a specific example of where you made something complex feel simple.
- Strong opinions on CLI, API-first, and agent-first design, treating the coding agent as a first-class user rather than a feature.
- Technical enough to earn engineers' trust and reason about what's under the hood, because you've been under it.
- A rigorous researcher who lets customer reality drive the call, and a relentless shipper
NICE TO HAVE
- Experience with ML infrastructure, developer tools, or API products.
- You've deployed and served models yourself.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Dallas, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
We’re seeking a Technical Project Manager to join our Data Centers team. You are a technically grounded and highly organized project manager with 3-5 years of experience driving complex initiatives across software development and cybersecurity domains. You thrive in fast-paced environments and know how to bridge the gap between technical teams and business stakeholders. You bring a natural ability to manage competing priorities without losing sight of the details. You are someone who builds trust quickly with both technical contributors and non-technical stakeholders, adapting communication style based on your audience. You must be proactive in nature by surfacing risks early, asking the right questions, and able to propose creative solutions to problems before they arise.
What You’ll Do:
Lead end-to-end project management for software development and cybersecurity initiatives, from requirements gathering and planning through execution, delivery, and post-implementation support.
Facilitate Agile ceremonies, including sprint planning, backlog grooming, standups, retrospectives, and release planning, ensuring teams remain aligned on priorities and delivery commitments.
Partner with software engineering and cybersecurity leaders to define project roadmaps, establish milestones and prioritization, and drive execution against strategic objectives.
Coordinate the management of cybersecurity initiatives, including vulnerability remediation efforts, security tooling deployments, compliance-related projects, and risk reduction programs.
Drive cross-functional dependency management between software, cybersecurity, infrastructure, operations, and vendor teams to ensure successful project outcomes.
Develop and maintain project dashboards, metrics, and reporting to provide visibility into team performance, delivery progress, and key operational risks.
Partner closely with Data Center leadership to provide regular updates on project status, timelines, priorities, dependencies, risks, and mitigation plans.
Develop detailed project requirements, user stories, and documentation using Jira, Confluence, and other project management tools to ensure clear communication, alignment, and execution across stakeholders.
Collaborate with construction, operations, and other Data Center departments to remove obstacles, align priorities, and ensure successful delivery of critical initiatives.
Establish and maintain strong relationships with internal stakeholders, facilitating effective communication and coordination across multiple departments.
Contribute to the development, standardization, and continuous improvement of PMO processes, templates, governance frameworks, and project management best practices.
Identify opportunities to improve team efficiency, project delivery, tooling, processes, and cross-functional collaboration within the Data Center organization.
Track project risks, dependencies, and resource constraints, proactively escalating issues and driving resolution to maintain project momentum and business objectives.
What We’re Looking For:
Bachelor’s degree.
3–5 years of experience in technical project or program management, preferably supporting software development, cybersecurity, infrastructure, or Data Center technology teams.
Strong understanding of software development lifecycles (SDLC), Agile delivery methodologies, and technical project execution.
Experience with project management or program management practices and methodologies (Scrum, Agile, Jira, Confluence, etc.).
Experience managing software development projects and working directly with engineering teams.
Familiarity with cybersecurity concepts, including vulnerability management, security controls, identity and access management, security operations, and compliance frameworks.
Experience translating technical requirements into actionable project plans for both technical and non-technical stakeholders.
Proven ability to manage cross-functional initiatives involving multiple teams, stakeholders, and competing priorities.
Extremely organized and ability to keep others organized and on track.
Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Strong analytical and problem-solving skills, with a detail-oriented mindset.
Ability to manage multiple projects simultaneously and meet tight deadlines.
Scrum Master certification is highly desirable.
Bonus Points:
Experience supporting cybersecurity programs or security engineering teams.
Experience working in mission-critical environments such as data centers, cloud infrastructure, enterprise technology, or regulated industries.
PMP, Certified ScrumMaster (CSM), PMI-ACP, or similar project management certification.
Experience with reporting and visualization tools such as Jira dashboards.
Ability to work in a fast-paced deadline-driven environment and multitask.
Ability to work effectively in a team environment with good communication skills.
Strong work ethic and great attention to detail.
Self-starter with a strong desire to make processes more efficient.
Advanced proficiency with Jira, Confluence, and project tracking/reporting tools.
What We Offer (US):
Competitive base salary, bonus, and equity compensation
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (11)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Opportunities to learn about the Crypto industry
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for an
AI Software Engineer
to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform. This is an AI-first engineering role: you will spend most of your time designing agents, engineering prompts and context, building retrieval and evaluation pipelines, and directing AI coding agents - with solid .NET engineering as the foundation rather than the whole job.
You will join the AI teams building the
agent platform
that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context and memory, follow permissions, and escalate to humans when needed.
The team also owns the core infrastructure for evaluation, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready.
This role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows - and you will use AI coding agents as your primary daily development workflow.
Responsibilities:
Design and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search.
Design agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent).
Engineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations.
Integrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform.
Build evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities.
Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates.
Identify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage.
Develop and maintain backend services using C# and .NET.
Use AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team.
Follow the AI landscape closely and bring new models, tools, and patterns to the team.
Requirements:
Must have:
Hands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management.
Practical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK.
Working knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes.
Experience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices).
Daily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand.
Solid experience with C# and .NET, API design, distributed systems, and software architecture.
Experience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes.
Strong knowledge of engineering best practices and production-grade software development.
Nice to have:
Python for prototyping, data work, and evaluation scripting.
Hands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI).
Experience building agent-facing tools or MCP servers.
LLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes.
Fine-tuning, distillation, or adapter-based model customization.
Experience with Creatio or other low-code CRM platforms.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
We are looking for an
AI Software Engineer
to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform.
You will join the AI teams building the
agent platform
that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context, follow permissions, and escalate to humans when needed.
The team also owns the core infrastructure for testing, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready.
This role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows.
Responsibilities:
Design and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search.
Design agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent).
Engineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations.
Integrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform.
Build evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities.
Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates.
Identify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage.
Develop and maintain backend services using C# and .NET.
Use AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team.
Follow the AI landscape closely and bring new models, tools, and patterns to the team.
Requirements:
Must have:
Hands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management.
Practical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK.
Working knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes.
Experience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices).
Daily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand.
Solid experience with C# and .NET, API design, distributed systems, and software architecture.
Experience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes.
Strong knowledge of engineering best practices and production-grade software development.
Nice to have:
Python for prototyping, data work, and evaluation scripting.
Hands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI).
Experience building agent-facing tools or MCP servers.
LLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes.
Fine-tuning, distillation, or adapter-based model customization.
Experience with Creatio or other low-code CRM platforms.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
The CEX Trading Mobile Team sits at the heart of
OKX
's flagship exchange product, owning the trading experience for millions of users worldwide. We build and scale the real-time market data infrastructure that powers the OKX App — from live quotes and K-line charting to the full suite of trading scenarios that traders rely on every day. As a team, we care deeply about engineering quality: we hold high standards for technical architecture, move fast without cutting corners on stability or performance, and invest consistently in growing our craft through knowledge-sharing and technical training. We're now at an exciting inflection point, actively integrating AI into our product and engineering workflows — exploring how large language models, on-device inference, and intelligent agents can reshape the trading experience. If you're energized by solving hard technical problems at scale, working in a fast-moving market that never sleeps, and driving real innovation in one of the world's leading crypto platforms, this is the team to be on.
What You'll Be Doing
Owning the technical design and delivery of trading market data features for the
OKX
App — including real-time quotes, K-line charts, and related scenarios: Leading the team through product development, optimization, and ongoing maintenance.
Participate in product requirement discussions, define well-reasoned technical solutions, and safeguard product performance, stability, and user experience.
Stay deeply informed on industry trends, continuously refine the technical architecture, and drive the growth of the team's engineering capabilities.
Organize and take part in technical training and knowledge-sharing sessions to elevate the team's overall technical proficiency.
Coordinate cross-functional resources to keep projects on track and on quality, ensuring smooth, high-quality feature launches.
Continuously improve the user experience, performance, and architecture of the modules under your ownership.
Lead the team in exploring the integration of AI into business scenarios, driving product and technology innovation.
What We Look For In You
Hands-on AI engineering/pipeline development experience
— Solid understanding of
LLM
fundamentals, Prompt Engineering, RAG, and core Agent concepts; proven practical experience delivering AI engineering solutions, including building complete AI workflows/pipelines from the ground up.
Track record of leading mid-to-large-scale projects end-to-end
— High standards for technical architecture and engineering quality.
Trading business background
— Client-side development experience at a crypto exchange, brokerage, or fintech app; familiarity with core domains such as order matching, market data display, and asset management.
Nice-To-Haves
Native iOS or Android development background
— Solid mobile engineering foundation with knowledge of mainstream platform architecture, performance optimization, and release processes.
Client-side team management experience
— Has led a client-side team of 5 or more; capable of mentoring, cross-team collaboration, and technical review.
On-device AI or cross-platform experience
— involve on-device AI inference, multimodal client features, or cross-platform architecture with Flutter / React Native.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
The CEX Trading Mobile Team sits at the heart of
OKX
's flagship exchange product, owning the trading experience for millions of users worldwide. We build and scale the real-time market data infrastructure that powers the OKX App — from live quotes and K-line charting to the full suite of trading scenarios that traders rely on every day. As a team, we care deeply about engineering quality: we hold high standards for technical architecture, move fast without cutting corners on stability or performance, and invest consistently in growing our craft through knowledge-sharing and technical training. We're now at an exciting inflection point, actively integrating AI into our product and engineering workflows — exploring how large language models, on-device inference, and intelligent agents can reshape the trading experience. If you're energized by solving hard technical problems at scale, working in a fast-moving market that never sleeps, and driving real innovation in one of the world's leading crypto platforms, this is the team to be on.
What You'll Be Doing
Owning the technical design and delivery of trading market data features for the
OKX
App — including real-time quotes, K-line charts, and related scenarios: Leading the team through product development, optimization, and ongoing maintenance.
Participate in product requirement discussions, define well-reasoned technical solutions, and safeguard product performance, stability, and user experience.
Stay deeply informed on industry trends, continuously refine the technical architecture, and drive the growth of the team's engineering capabilities.
Organize and take part in technical training and knowledge-sharing sessions to elevate the team's overall technical proficiency.
Coordinate cross-functional resources to keep projects on track and on quality, ensuring smooth, high-quality feature launches.
Continuously improve the user experience, performance, and architecture of the modules under your ownership.
Lead the team in exploring the integration of AI into business scenarios, driving product and technology innovation.
What We Look For In You
Hands-on AI engineering/pipeline development experience
— Solid understanding of
LLM
fundamentals, Prompt Engineering, RAG, and core Agent concepts; proven practical experience delivering AI engineering solutions, including building complete AI workflows/pipelines from the ground up.
Track record of leading mid-to-large-scale projects end-to-end
— High standards for technical architecture and engineering quality.
Trading business background
— Client-side development experience at a crypto exchange, brokerage, or fintech app; familiarity with core domains such as order matching, market data display, and asset management.
Nice-To-Haves
Native iOS or Android development background
— Solid mobile engineering foundation with knowledge of mainstream platform architecture, performance optimization, and release processes.
Client-side team management experience
— Has led a client-side team of 5 or more; capable of mentoring, cross-team collaboration, and technical review.
On-device AI or cross-platform experience
— involve on-device AI inference, multimodal client features, or cross-platform architecture with Flutter / React Native.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive
OKX
’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged.
As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and
strong hands-on AI capabilities
to deliver measurable business results.
Using AI effectively is a core expectation of this role
, from uncovering opportunities and developing product solutions to improving campaign operations.
What You’ll Be Doing
Own Growth Strategy and Business Results
Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue.
Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation.
Prioritize initiatives based on business impact, user needs, and implementation effort.
Build and Scale Growth Products
Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits.
Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets.
Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs.
Use AI to Improve Product Development and Growth Operations
Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations.
Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality.
Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life.
Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities.
Continuously Improve Growth Performance
Use business data and user feedback to identify issues and improve product and campaign performance.
Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving
ROI
.
Lead Cross-Functional Execution
Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration.
Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion.
Bring Industry and Market Insights into Product Decisions
Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns.
Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities.
What We Look For In You
More than 3 years of relevant experience
in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products.
Strong hands-on proficiency with AI tools is required.
You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes.
The ability to build and improve AI-assisted workflows
, break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results.
A proven track record of business impact
, with measurable improvements in trading volume, revenue, user activation, or retention.
A mature growth methodology and practical experience
, with the ability to identify opportunities, develop effective solutions, and continuously improve business results.
Broad experience across companies and business environments
, with the ability to adapt proven practices to new contexts and execute at scale.
Strong familiarity with the crypto industry
, including centralized exchanges, trading products, user behavior, and common growth mechanics.
Strong familiarity with OKX
, including its core products, trading experience, user journeys, and competitive positioning.
Strong analytical skills and the ability to translate data and user insights into clear product decisions.
Excellent communication and collaboration skills, with experience leading complex projects across teams.
High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities.
Nice-To-Haves
Direct experience building growth products at a crypto exchange or trading platform.
Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets.
Experience balancing growth incentives with profitability, risk controls, and long-term user value.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive
OKX
’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged.
As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and
strong hands-on AI capabilities
to deliver measurable business results.
Using AI effectively is a core expectation of this role
, from uncovering opportunities and developing product solutions to improving campaign operations.
What You’ll Be Doing
Own Growth Strategy and Business Results
Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue.
Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation.
Prioritize initiatives based on business impact, user needs, and implementation effort.
Build and Scale Growth Products
Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits.
Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets.
Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs.
Use AI to Improve Product Development and Growth Operations
Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations.
Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality.
Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life.
Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities.
Continuously Improve Growth Performance
Use business data and user feedback to identify issues and improve product and campaign performance.
Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving
ROI
.
Lead Cross-Functional Execution
Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration.
Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion.
Bring Industry and Market Insights into Product Decisions
Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns.
Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities.
What We Look For In You
More than 3 years of relevant experience
in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products.
Strong hands-on proficiency with AI tools is required.
You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes.
The ability to build and improve AI-assisted workflows
, break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results.
A proven track record of business impact
, with measurable improvements in trading volume, revenue, user activation, or retention.
A mature growth methodology and practical experience
, with the ability to identify opportunities, develop effective solutions, and continuously improve business results.
Broad experience across companies and business environments
, with the ability to adapt proven practices to new contexts and execute at scale.
Strong familiarity with the crypto industry
, including centralized exchanges, trading products, user behavior, and common growth mechanics.
Strong familiarity with OKX
, including its core products, trading experience, user journeys, and competitive positioning.
Strong analytical skills and the ability to translate data and user insights into clear product decisions.
Excellent communication and collaboration skills, with experience leading complex projects across teams.
High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities.
Nice-To-Haves
Direct experience building growth products at a crypto exchange or trading platform.
Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets.
Experience balancing growth incentives with profitability, risk controls, and long-term user value.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
ГибридToronto, Ontario, Canada
San Francisco, CA
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