Location: Colorado Springs, Colorado, United States; Des Moines, Iowa, United States; Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Product Solutions Vice President to lead product strategy and delivery for FireLight®, (Hexure now part of iCapital) flagship e-application and order-entry platform. FireLight is the largest and most strategic product in the portfolio, used by the majority of top U.S. life and annuity carriers and distributors to submit new business. This role exists to provide FireLight with the dedicated senior product leadership needed as the platform, customer base, and business ambitions continue to grow.
This role leads a team of Product Managers focused on FireLight, with selected cross-domain responsibilities where FireLight intersects with ForeSight, Vive, and IXN. This is a senior individual contributor and team leadership role, requiring hands-on engagement with the product, data, and customer experience while leading and developing the team. The position operates within a domain where customer expectations continue to rise rapidly, including modern UX, AI-assisted workflows, real-time integrations, and UI-driven configuration, while supporting a customer base that demands enterprise-grade configurability, compliance, and reliability. Success requires aligning and advancing these priorities as a cohesive product strategy.
Responsibilities
Own and drive the FireLight product strategy, vision, and roadmap, aligning investments and priorities to business objectives, customer needs, and measurable outcomes.
Prioritize and manage the product backlog, balancing strategic initiatives, customer requests, technical investments, and operational requirements to maximize value delivery.
Lead and develop a team of Product Managers, providing coaching, direction, and accountability to ensure effective product planning, execution, and career growth.
Drive cross-domain product decision-making, partnering across business and technology teams to align priorities, resolve dependencies, and optimize end-to-end customer experiences.
Establish and maintain customer feedback mechanisms, translating customer insights, market trends, and user research into product enhancements and strategic roadmap direction.
Partner with engineering, operations, compliance, and business stakeholders to deliver product initiatives on time, manage risks, and achieve targeted outcomes.
Enable go-to-market readiness for product launches and enhancements, collaborating with sales, marketing, training, and customer-facing teams to drive adoption and customer success.
Champion the strategic evolution of the FireLight platform, leveraging AI-driven capabilities and process modernization to reduce NIGO rates, increase operational efficiency, and enhance customer satisfaction.
Establish and communicate product performance metrics and executive-level reporting, ensuring transparency into roadmap progress, adoption, business impact, and return on investment.
Qualifications
8+ years of experience in product management, insurance or annuity domain experience is preferred
3+ years of experience leading product managers
5+ years of enterprise B2B SaaS experiencee
Experience leading workflow, rules-based, or low-code platform products, with a strong understanding of scalable configuration frameworks and enterprise software delivery
Demonstrated expertise defining and delivering API-driven products and integrations
Experience delivering AI-assisted features and capabilities that enhance user experience, efficiency, and business outcomes
Able to travel up to 10%
Benefits
The base salary range for this role is $130,000 to $160,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Colorado Springs, Colorado, United States; Des Moines, Iowa, United States; Salt Lake City, Utah, United States
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— вести продукт целиком, быстро проверять гипотезы и отвечать за результат.
Требования:
— опыт end-to-end управления продуктом;
— опыт работы с D2C-продуктами и подписочной моделью;
— опыт в Health / Telehealth / Weight Loss / Wellness;
— использование AI как рабочего инструмента.
Условия:
— полностью удалённый формат;
— международный продукт с фокусом на рынок США;
— небольшая команда и прямое взаимодействие с фаундером;
— высокая скорость принятия решений и возможность влиять на развитие продукта.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Director of Product to lead our Financial Incentives team. This role will report to the Head of Product. Your team owns the financial layer that drives world-class engagement amongst Garner members and steers them to top-performing providers by making Garner the most convenient and affordable way to pay for healthcare.
You will lead 3-4 teams responsible for the member-facing incentive experience, our portfolio of payment mechanisms (card, HRA, HSA contributions, direct provider payment, and emerging alternatives), employer-facing plan design and coverage policies, and the core platform that adjudicates claims, moves money, and reports on it. Today, Garner reimburses $100M+/yr and growing in patient bills annually: you will be responsible for making that experience delightful for members, trusted by employers, and resilient at scale.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own the strategy and roadmap for Garner’s Financial Incentives portfolio, spanning the member incentive experience, the suite of payment mechanisms (card, HRA, HSA, direct provider payment), employer-facing plan design and coverage policies, and the underlying claims adjudication, payments, and ledger platform.
Build, mentor, and scale a high-performing product management team (4 PMs and growing) and develop the next generation of PM leaders at Garner.
Act as Garner’s internal and external-facing executive-level subject matter expert on financial incentives, payment mechanics, and the operational systems that move money reliably at scale.
Partner closely with Engineering, Design, Operations, Finance, Legal, Compliance, Clinical, and GTM teams to ship trusted, mission-critical products.
Define the metrics that matter and rally the organization around them.
Make sharp prioritization decisions across a portfolio with high regulatory complexity, high customer expectations, and significant 0-to-1 product surface area still to build.
The ideal candidate has:
8+ years of product management experience, including 3+ years managing and developing product managers.
Demonstrated experience building and shipping financial products at scale — payments, ledgers, card programs, consumer financial experiences, or other money-movement systems.
Deep expertise in at least one of payment infrastructure (rails, settlement, reconciliation, ledger) or consumer financial products (card, rewards, reimbursement, HSA/HRA-like instruments) at scale.
Track record of leading both 0-to-1 product development and the scale-up of production systems, comfortable building net-new platforms and improving systems already moving real money.
Strong technical fluency—can credibly engage engineering on system design, data models, APIs, and reliability tradeoffs.
Exceptional written and verbal communication, with the ability to drive alignment with executives, internal teams, and external partners.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target base salary range for this position is $323,000 - $379,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Product Manager to lead our Payment Foundations team, responsible for building a secure, reliable, and scalable platform for money movement across Garner. This role is the core platform enabling Garner’s financial incentives, which drives best-in-class health and financial outcomes for patients and employers. This role reports to the VP of Product Management.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own Garner’s payments platform strategy and roadmap, including payment systems, financial ledger, payments data products, and payment operations tools.
Be the internal and external owner for Garner’s payment partner and vendor integrations, including our payment processing and card vendors, bank partners, and HSA provider integrations.
Drive development of APIs, integrations, and platform capabilities that enable teams across Garner to initiate, track, and reconcile money movement safely and reliably.
Establish company-wide standards for compliance, financial reporting, and incident response.
Partner with product, engineering, operations, legal, and finance to enable 0-to-1 payments products and use cases. Example projects include designing a financial ledger to record member account balances and transactions, developing automated integrations with Health Savings Account providers to make deposits on behalf of members, and expanding reimbursement methods for members through Paypal or Venmo.
The ideal candidate has:
5+ years of Product Management experience, including at least one role owning a technical or platform product end-to-end
Strong systems thinking and detail orientation — you instinctively look for edge cases and reason from first principles about how systems can fail
Strong technical background, with experience owning technical products APIs, integrations, and data systems
Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders
Bonus: experience building financial or other highly-regulated products, or large-scale financial systems
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $222,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.
About the role:
We are seeking an exceptional Senior Product Manager to lead our Employer Experience team, the team responsible for building our employer-facing benefit experience. This role owns both the external-facing experience and internal systems and tools that support how Garner’s employer clients interact with and experience the Garner benefit. This includes our client and broker-facing Garner Portal, our invoicing and eligibility systems, and a suite of internal applications operated by the Implementations, Integrations and Finance teams. This role reports to the Head of Product.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own Garner’s external-facing employer experience strategy and roadmap, including development and expansion of the Garner Portal.
Drive development of internal revenue and eligibility data products that enable teams across Garner to perform analytics based on Garner’s membership and revenue.
Partner with product, engineering, operations, legal, and finance to enable 0-to-1 employer-facing products and use cases. Example projects include designing a broker-facing product enabling them to gain insight into the performance of their customers, or building a data warehouse product enabling innovative provider and plan analytics.
The ideal candidate has:
5+ years of Product Management experience, including at least one role owning a technical or financial product end-to-end.
Strong systems thinking and detail orientation. You instinctively look for edge cases and reason from first principles about how systems can fail
Strong technical background, with experience owning financial or data systems at scale.
Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders.
Deep AI fluency, using AI daily to run analyses, build prototypes, and automate workflows. You pride yourself on staying at the bleeding edge of what’s possible.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $222,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Barcelona
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an Office Assistant Intern to join the team and help us in crafting the high caliber games our fans have come to expect.
Responsibilities
Welcome visitors and support reception tasks.
Handle incoming deliveries, mail, and packages with guidance of the team.
Prepare meeting rooms and keep shared areas tidy and ready to use.
Help monitor office supplies, snacks, and stock levels, and help place orders when needed.
Support basic purchases and order follow-ups, with guidance from senior team members.
Work with the team to coordinate maintenance requests and vendor follow-ups.
Take part in organising internal events and team activities as part of a collaborative team effort
Support basic health & safety compliance tasks.
Respond to employees with office-related questions and requests.
Provide general administrative support to the Studio Operations team, gaining personal experience in office operations.
Requirements
Currently studying or recently graduated in a related field is a plus, but not required.
Well organised, reliable, and eager to learn how to follow up on tasks
Friendly, helpful, and service-minded.
Comfortable communicating with different people in the studio.
Willing to work with checklists, trackers, and basic processes.
Basic knowledge of Microsoft Office / Google Workspace tools.
Fluent English and Spanish
What We Offer
Hands-on experience in office operations
Exposure to vendor management, event coordination, and day-to-day business support.
Mentorship from the Studio Operations team.
A foundational understanding of how a creative/professional studio runs behind the scenes.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Strategic Finance Analytics Manager is a newly created role that builds and leads the financial modelling and analytics capability at the core of PointClickCare’s strategic finance function. The role delivers the models, tools, and decision support that enable leadership to drive profitability, optimize commercial strategy, and allocate resources with precision — with work that is highly visible to executive leadership, the Board, and investors. Positioned at the intersection of Finance, Strategy, and Go-to-Market, the near-term focus is Pricing & Monetization Analytics, while the broader mandate is to build scalable analytical frameworks applicable across any strategic finance domain the business identifies. A defining attribute of the role is the hands-on application of AI/ML to modernize and accelerate modelling, scenario generation, and reporting.
Key Responsibilities:
Financial Modelling & Scenario Analysis.
Build and maintain in-house financial and profitability models that evaluate the revenue and margin implications of strategic decisions, beginning with pricing and commercial strategy and expanding to other strategic finance domains. Run scenario and sensitivity analyses on packaging, pricing changes, GTM strategies, and investment trade-offs, measured against NRR, ARR, and contribution margin.
AI-Led Modernization of the Analytics Toolkit.
Apply AI/ML tools, including LLMs and predictive modelling, to accelerate modelling, scenario generation, and reporting, raising the speed and sophistication of decision support across the function. Build scalable, self-serve analytics tools that give Finance, Pricing, Sales Ops, and business unit leaders consistent, decision-ready intelligence.
Pricing & Monetization Analytics.
Evaluate pricing changes through quantitative modelling of customer, revenue, and margin impact across segments and geographies. Track pricing and monetization KPIs (discount compliance, revenue realization, contribution margin) against targets, and quantify the financial impact of commercial governance decisions including pricing policies, discount frameworks, and packaging structures.
Executive & Profitability Reporting.
Deliver regular profitability and commercial performance reporting to ELT and GTM leadership, including a measurement framework that tracks strategic initiative effectiveness, monetization outcomes, and contribution margin across products, segments, and geographies. Partner with FP&A and Sales Ops to integrate pricing and profitability analytics into the forecast and planning cycle, and with Revenue Assurance and Finance Ops to remediate pricing-related revenue risks.
Stakeholder Engagement & Decision Support.
Act as the primary analytical partner to Pricing, Sales Enablement, and business unit leaders on profitability decisions, translating complex analysis into clear, actionable recommendations. Present findings, models, and recommendations to senior leadership in executive-ready format, and contribute to Board and investor materials covering pricing strategy, monetization performance, and platform progress.
Required Skills & Qualifications:
University degree in Finance, Business, Economics, or a related quantitative field
5–7 years in financial analysis, FP&A, or quantitative/strategic finance in a SaaS or technology environment.
Exceptional financial modelling and scenario-analysis skills, with a demonstrated track record building revenue, profitability, or pricing models and translating them into decision support (the core qualification for the role).
Hands-on experience applying AI/ML tools (including LLMs and predictive modelling) to accelerate and modernize modelling and reporting workflows — a defining attribute of the role, not a nice-to-have.
Preferred Skills & Qualifications:
Pricing or monetization experience (an asset, not a requirement)
Experience with BI tools (Power BI preferred) and executive-grade data visualization.
Exposure to Salesforce (SFDC), including Revenue Cloud Advanced (RCA).
#LI-Remote
#LI-TW1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $133,000 - $147,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 4
Location: Brasov, Romania
Workplace: on-site
VEO Worldwide Services is an international clearance company with over
19 years of experience
, part of the
NOZ Group
, the European leader in destocking with over
€1 billion turnover.
We are more than
1,000 colleagues across 9 countries
, working with partners in
35 global markets
(Europe & North Africa).
Our mission
: We help companies turn surplus stock into new opportunities, building a more sustainable global economy — while creating meaningful careers that grow with real impact.
🎯 Who You Are
✔ You have
leadership experience (min. 6 months)
and a passion for helping people grow.
✔ You’re
people-oriented
and know how to inspire, coach, and empower your team.
✔ You’re
results-focused
and motivated by impact and measurable outcomes.
✔ You’re
hands-on
, working side-by-side with your team every day.
✔ You communicate confidently
in English (B2+) & German (B1)
and thrive in a multicultural setting.
✔ You hold
a
bachelor’s degree
(or equivalent).
💼 What You’ll Do
Lead and support a team of 5–7 of prospectors.
Oversee daily operations and ensure commercial objectives are met.
Track KPIs, analyze results, and propose action plans.
Recruit, train, coach, and motivate your team toward performance.
🎁 What We Offer
Competitive salary + monthly performance bonuses.
4-month training & coaching program
focused on leadership, KPI tracking, and reporting.
Clear
career growth path
in a dynamic international business.
Frequent international travel to partner offices, trade fairs, and strategic business events.
Collaboration with colleagues across 9 countries and exposure to global markets.
Flexible benefits package
– flexible perks, private health insurance, gym membership, meal vouchers, and more.
Continuous development programs, language courses, and leadership training initiatives.
📩 Apply now
and take your leadership career to a global stage — where ambition meets real growth and your impact drives results.
-
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Strategic Finance Analytics Manager is a newly created role that builds and leads the financial modelling and analytics capability at the core of PointClickCare’s strategic finance function. The role delivers the models, tools, and decision support that enable leadership to drive profitability, optimize commercial strategy, and allocate resources with precision — with work that is highly visible to executive leadership, the Board, and investors. Positioned at the intersection of Finance, Strategy, and Go-to-Market, the near-term focus is Pricing & Monetization Analytics, while the broader mandate is to build scalable analytical frameworks applicable across any strategic finance domain the business identifies. A defining attribute of the role is the hands-on application of AI/ML to modernize and accelerate modelling, scenario generation, and reporting.
Key Responsibilities:
Financial Modelling & Scenario Analysis.
Build and maintain in-house financial and profitability models that evaluate the revenue and margin implications of strategic decisions, beginning with pricing and commercial strategy and expanding to other strategic finance domains. Run scenario and sensitivity analyses on packaging, pricing changes, GTM strategies, and investment trade-offs, measured against NRR, ARR, and contribution margin.
AI-Led Modernization of the Analytics Toolkit.
Apply AI/ML tools, including LLMs and predictive modelling, to accelerate modelling, scenario generation, and reporting, raising the speed and sophistication of decision support across the function. Build scalable, self-serve analytics tools that give Finance, Pricing, Sales Ops, and business unit leaders consistent, decision-ready intelligence.
Pricing & Monetization Analytics.
Evaluate pricing changes through quantitative modelling of customer, revenue, and margin impact across segments and geographies. Track pricing and monetization KPIs (discount compliance, revenue realization, contribution margin) against targets, and quantify the financial impact of commercial governance decisions including pricing policies, discount frameworks, and packaging structures.
Executive & Profitability Reporting.
Deliver regular profitability and commercial performance reporting to ELT and GTM leadership, including a measurement framework that tracks strategic initiative effectiveness, monetization outcomes, and contribution margin across products, segments, and geographies. Partner with FP&A and Sales Ops to integrate pricing and profitability analytics into the forecast and planning cycle, and with Revenue Assurance and Finance Ops to remediate pricing-related revenue risks.
Stakeholder Engagement & Decision Support.
Act as the primary analytical partner to Pricing, Sales Enablement, and business unit leaders on profitability decisions, translating complex analysis into clear, actionable recommendations. Present findings, models, and recommendations to senior leadership in executive-ready format, and contribute to Board and investor materials covering pricing strategy, monetization performance, and platform progress.
Required Skills & Qualifications:
University degree in Finance, Business, Economics, or a related quantitative field
5–7 years in financial analysis, FP&A, or quantitative/strategic finance in a SaaS or technology environment.
Exceptional financial modelling and scenario-analysis skills, with a demonstrated track record building revenue, profitability, or pricing models and translating them into decision support (the core qualification for the role).
Hands-on experience applying AI/ML tools (including LLMs and predictive modelling) to accelerate and modernize modelling and reporting workflows — a defining attribute of the role, not a nice-to-have.
Preferred Skills & Qualifications:
Pricing or monetization experience (an asset, not a requirement)
Experience with BI tools (Power BI preferred) and executive-grade data visualization.
Exposure to Salesforce (SFDC), including Revenue Cloud Advanced (RCA).
#LI-Remote
#LI-TW1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $108,000 - $120,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 4
Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in French and English.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Romania
About Flosum
Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation.
Role Overview
We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time.
Requirements
Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.
Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.
Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.
Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership.
Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.
Required Qualifications
6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations.
Experience managing complex, multi-stakeholder accounts with long sales cycles.
Excellent written and verbal communication skills; ability to build trusted advisor relationships.
Strong commercial acumen — able to construct ROI narratives and business cases for expansion.
Experience working with SaaS platforms, preferably in the Salesforce ecosystem
Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)
Preferred Qualifications
Experience with Salesforce DevOps tools or release management processes
Familiarity with CI/CD, version control, or agile development practices
Background working with enterprise customers
Salesforce certifications (Admin, Platform App Builder, etc.)
Location: Poland
About Flosum
Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation.
Role Overview
We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time.
Requirements
Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.
Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.
Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.
Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership.
Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.
Required Qualifications
6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations.
Experience managing complex, multi-stakeholder accounts with long sales cycles.
Excellent written and verbal communication skills; ability to build trusted advisor relationships.
Strong commercial acumen — able to construct ROI narratives and business cases for expansion.
Experience working with SaaS platforms, preferably in the Salesforce ecosystem
Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)
Preferred Qualifications
Experience with Salesforce DevOps tools or release management processes
Familiarity with CI/CD, version control, or agile development practices
Background working with enterprise customers
Salesforce certifications (Admin, Platform App Builder, etc.)
Location: Czechia
About Flosum
Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation.
Role Overview
We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time.
Requirements
Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.
Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.
Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.
Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership.
Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.
Required Qualifications
6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations.
Experience managing complex, multi-stakeholder accounts with long sales cycles.
Excellent written and verbal communication skills; ability to build trusted advisor relationships.
Strong commercial acumen — able to construct ROI narratives and business cases for expansion.
Experience working with SaaS platforms, preferably in the Salesforce ecosystem
Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)
Preferred Qualifications
Experience with Salesforce DevOps tools or release management processes
Familiarity with CI/CD, version control, or agile development practices
Background working with enterprise customers
Salesforce certifications (Admin, Platform App Builder, etc.)
About Supabase
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution, including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the team
Management API, written in TypeScript, Nest.js and other JavaScript technologies, is a central part of every product in the Supabase stack. It allows all Supabase services and Supabase Studio to communicate with each other, programmatically manage your own Supabase projects and organisations, as well as integrate with 3rd party services like Vercel, Resend, or Lovable.
You will:
— Design, implement, and maintain both internal and public-facing APIs used across various Supabase products, including Studio, CLI, management APIs, and OAuth applications.
— Integrate with third-party platforms and partners, either by developing custom integrations or providing clear API points for them to connect with Supabase.
— Collaborate closely with various teams across Supabase (DevOps, Frontend, etc.) to ensure smooth integration and implementation of API functionality for the rest of the platform.
— Build and enhance testing, debugging, and monitoring tools to ensure public APIs' stability, reliability, and performance.
— Work with the dev-workflows team to enhance and improve the Branching experience, making it easier and more valuable for Supabase users.
You have:
— 5+ years of experience in backend API development, with strong expertise in TypeScript and JavaScript (Node.js) and familiarity with modern tools and frameworks (e.g., Nest.js, Express, Vitest, Zod).
— Expertise in designing robust, scalable, and maintainable APIs, and experience with API versioning, pagination, and error handling best practices.
— Experience with OAuth, JWT, and API security best practices (rate limiting, CORS, etc.) is a plus.
— Good understanding of PostgreSQL and relational databases.
— Proven ability to build scalable, maintainable APIs and develop tools for testing, debugging, and monitoring API performance.
— Understanding of CI/CD pipelines, Docker, and containerized deployments to streamline API development, testing, and release processes.
What We Offer
— Fully Remote: We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
— ESOP: Every team member receives ESOP (equity ownership) in the company.
— Tech Allowance: Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
— Health Benefits: Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are.
— Annual Off-Sites: Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun.
— Flexible Work: We operate asynchronously and trust you to manage your own time.
— Professional Development: Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
About the Team
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. 280+ team members, 55+ countries, 20+ languages spoken, $500M raised, 500,000+ community members. We move fast, build in public, and use what we ship. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Hiring Process
We keep things simple, async-friendly, and respectful of your time:
— Apply – Our team will review your application.
— Intro Call – A short video chat to get to know each other.
— Interviews – Up to four calls with: Team Leads, Future teammates, Someone cross-functional from product, growth, or engineering (depending on the role), Someone from our leadership/founding team.
— Decision – We may follow up with a final question or go straight to offer. All communication is remote and we aim to move fast.
Location: US, San Diego, CA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re hiring a Software Engineer to join our Platform Infrastructure team in San Diego. You’ll partner with a technical lead engineer and embedded in device identity and security—this is one area form the backbone of how we build, provision, deploy, and manage our robots at scale.
You will have the opportunity to contribute to:
- Device Identity & Security — The cryptographic chain of trust from secure boot through disk encryption and device attestation to cloud enrollment. Key management infrastructure, certificate lifecycles, and the tooling that ensures only trusted software runs on trusted hardware.
This role is designed for someone who is curious, technically sharp, and eager to learn, grow and build. Much of what you’ll work on—from secure boot pipelines to fleet-scale cloud infrastructure—isn’t taught in a classroom. We’re looking for the right attitude, aptitude and experience. We’ll invest in continuing your development into a world class platform engineer.
WHAT YOU'LL DO
Our platform infrastructure spans from the factory floor to the cloud and everything running on the robot in between.
- Build and ship software — Write production-quality code that contributes to our platform infrastructure, from backend services and automation tooling to provisioning and test systems.
- Learn alongside experts — Pair directly with a senior engineer who will mentor you in your focus area while giving you real ownership of deliverables.
- Collaborate across a global team — Work daily with firmware, applications, cloud, manufacturing, systems, and operations team members across the local San Diego office and global offices in London, Boston, and Vancouver.
- Embrace agentic development workflows — Use modern AI-assisted coding tools and practices we expect everyone on the team to leverage these to move faster with higher quality.
- Own your growth — As the team scales and business needs evolve, your focus within the platform infrastructure workstream will grow with you.
WHAT WE'RE LOOKING FOR
- Strong technical communication — You can explain your thought process clearly to a technical teammate, in writing and in person.
- Receptive to feedback — You have a demonstrated history of receiving and responding to feedback constructively.
- Leans into hard problems — You don’t shy away from unfamiliar territory; you dig in and figure it out.
- Humble — You are able to put your own ideas aside, listen, and genuinely consider others’ perspectives.
- Collaborative — You see knowledge as something to share, not withhold, in order to solve problems faster, together.
- Responsible — You strive to understand the “why” of your work and have the passion and ambition to push to get it over the line.
- Technically grounded — You have a solid foundation in CS fundamentals and can write clean, readable code even if you’re still building experience in our specific stack.
Experience:
- 5+ years of professional experience.
- B.S. or M.S. in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
- Proficiency in at least one systems or backend language (Python, C/C++, TypeScript, or Rust).
- Proficiency in AI tools for research, iteration, feedback, development and test.
- Comfort working in Linux environments.
- Ability to work on-site at our San Diego office.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with employer match.
- Equity included–we believe builders should share in what they build.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in California, the expected base salary range is $155,000-$185,000 USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Canada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Ottawa; Toronto; Victoria; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
This role will focus on evaluating data science and coding tasks, requiring you to review and debug code, analyze model trajectories, and assess data visualization script development and logical flow implementation. Your work will contribute to our model development efforts and the logic our models apply when completing task requests.
Please note: This is a part-time independent contractor position available within Canada. We seek candidates who are able to commit to 16 hours per week minimum at a 40 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 month contract.
As a Data Annotation Specialist, you will:
- Evaluate the model's ability to respond to coding requests, workflows, and code base-related questions using available tools.
- Assess agent trajectories and model capabilities for code generation, tabular and graphic manipulation, and debugging requests.
- Prompt models to complete complex data science tasks and review the accuracy of generated responses.
- Label, proofread, and improve machine-written and human-written software engineering-related outputs.
- Report quality and performance trends related to model/agent behaviour and project assignments.
You may be a good fit if you have:
- Exceptional data analysis and visualization skills.
- 3+ years of relevant industry experience working on real-world data science problems and pipelines.
- Proficient knowledge and understanding of Python and industry-standard data science packages (numpy, pandas, matplotlib, sqlite, or others).
- Strong understanding of SQL syntax writing and workflows; and a deep familiarity with file/data formats, such as markdown, JSON, XML, YAML, and HTML.
- Prior experience re-writing, proofreading, and delivering feedback on code.
- Familiarity with code agents (OpenCode, Claude Code, Codex) or evaluating agent trajectories is a plus.
The Candidate Journey:
- Initial Screening: Our Talent Team will review your application.
- First Assessment: If selected to move forward, you’ll receive a multiple-choice assessment by email.
- Second Assessment: Candidates who achieve a passing score will be contacted by a member of our team to complete a more comprehensive assessment focused on their area of expertise.
- Video Screen: If selected to move forward, you’ll have a short video call with a member of our Operations Team.
- Final: Selected candidates will receive an Independent Contractor Agreement.
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously. We request that you declare any external work relationships with Cohere’s direct competitors and always maintain the IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by self-invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that, as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and, therefore, compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human-generated and model-generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If the above qualifications do not perfectly align with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
Location: Denmark; Germany; Poland; Praha, Prague, Czech Republic
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About the Role
Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture.
Reporting line
: Head of Client Services
Location:
Remote
Responsibilities
Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up
Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer
Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself
Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper
Play a key role in incident management, ensuring issues are brought to light swiftly
Convert the queue to actionable insights, identifying trends and patterns to address
Work closely with Service Design on system optimisation and client experience
Qualifications
3+ years of experience in prime brokerage or similar financial markets exposure
A proven track record of leading, coaching and developing people, managing performance and running a service team day to day
Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike
Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution
High attention to detail and a strong control & risk mindset
What we offer*
A competitive salary that reflects what you bring
Fully remote - enjoy the freedom to work from anywhere
Corporate Macbook
Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise
Innovative & inspiring culture, autonomous and informal work environment
Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program
Ongoing education & training programs
Opportunity to network and connect at Corporate Events
Team off-sites and paid business trips when needed
Global career opportunities
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
New York City, New York
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