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Location: Paris Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. WELCOME TO PROCESSOUT ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments. Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more! We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach. If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us. THE ROLE At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut. You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite. The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges. WHAT WE’RE LOOKING FOR - In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective - Native level French or English communication skills complemented by a strong business acumen. - Able to read and analyze server and application logs and debug errors. - Strong experience working with REST HTTP APIs. - Strong experience in project management, and ideally customer onboarding. - Ability to investigate and solve complex technical problems to offer the best solutions to our customers. BONUS POINTS FOR - Experience in a similar role in a tech company. - Experience and knowledge working in the online payments industry. - Prior customer service experience working in a merchant-facing role. - Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work. - Experience working with Javascript to design and build small application scripts. - Ability to read and understand application code (Golang). WHAT YOU WILL BE DOING - Provide technical support to merchants during their implementation of ProcessOut. - Plan and manage their project of implementing the solution. - Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support. - Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents). - Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support. - Interact with the Product/Engineering teams to pinpoint improvement ideas. - Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions. - Ability to multitask with multiple projects and integrations of key customers - Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase. ADDITIONAL INFORMATION Apply without meeting all requirements statement If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values. We believe in equal opportunities. We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you. Take a peek inside life at Checkout.com http://Checkout.com via - Our Culture video https://youtu.be/BEwnpHuadSw - Our careers page https://www.checkout.com/careers - Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U - Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/ Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.   THE OPPORTUNITY - Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine - Lead and grow a team of four to five product managers, and set the bar for product craft across the layer - Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot - Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own - Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them - Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets - Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it - Anticipate industry shifts and shape our platform to stay ahead - Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy   WHAT YOU BRING - Senior product leader with experience in exchange, trading, or high-performance platforms - Experience managing and developing product managers, on a team senior enough to run without you in the room - Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them - Proven ability to set product vision and translate it into a long-term roadmap - Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces - Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds - Excellent communication skills — can influence technical and non-technical stakeholders - A passion for crypto markets, market structure, and building the next generation of infrastructure   NICE TO HAVES - Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them - Experience across both spot and derivatives venues, with the market structure differences that come with each - Time at a crypto exchange operating at comparable scale, volume and uptime expectations - Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.   THE OPPORTUNITY - Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine - Lead and grow a team of four to five product managers, and set the bar for product craft across the layer - Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot - Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own - Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them - Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets - Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it - Anticipate industry shifts and shape our platform to stay ahead - Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy   WHAT YOU BRING - Senior product leader with experience in exchange, trading, or high-performance platforms - Experience managing and developing product managers, on a team senior enough to run without you in the room - Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them - Proven ability to set product vision and translate it into a long-term roadmap - Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces - Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds - Excellent communication skills — can influence technical and non-technical stakeholders - A passion for crypto markets, market structure, and building the next generation of infrastructure   NICE TO HAVES - Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them - Experience across both spot and derivatives venues, with the market structure differences that come with each - Time at a crypto exchange operating at comparable scale, volume and uptime expectations - Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive. We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders. This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges. You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking. Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.   How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering, - 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions - Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs) - Track record of successfully supporting customers across segments in complex, security-focused technical environments - Experience implementing repeatable service delivery models - Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions - Strong familiarity with security, identity, or IT administration domains strongly preferred - Bonus: Hands-on experience with 1Password or another password manager Leadership & Team Development - Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams - Experience leading through organizational change, driving adoption of new roles, processes, and tools - Experienced in managing managers and senior ICs, including succession planning and leadership development - Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability - Skilled in organizational design, role clarity, and capacity planning across multiple teams - Comfortable acting as a senior escalation point for complex customer and organizational challenges Data & Technical Acumen - Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation - Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures - Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale - Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback - Experience defining success metrics and operating rhythms for technical deployment and onboarding teams - Ability to troubleshoot integrations, API’s or automation workflows Customer & Cross-Functional Collaboration - Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership - Able to align stakeholders across functions and levels, including executive audiences - Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes - Navigates ambiguity with confidence and drives clarity through influence rather than authority Communication & Enablement, & Influence - Excellent written and verbal communication skills, with strong executive presence - Confident representing the technical post-sale organization in leadership forums - Able to clearly articulate risks, tradeoffs, and recommendations - Champions enablement, documentation, and shared learning across teams and functions What you can expect: Learn & Build Context - Develop deep expertise in the 1Password product, customer use cases, and security ecosystem - Understand how success is measured across Implementation, Solutions Architecture, and Customer Success - Build strong relationships with senior internal partners and stakeholders Lead & Develop the Team - Lead and develop the IC’s and managers - Establish clear expectations, success metrics, and growth paths across roles - Drive hiring strategy, onboarding excellence, and long term talent development - Foster strong team rituals, communication norms, and knowledge-sharing systems Own Strategy, Execution, & Outcomes - Define and evolve engagement models, processes, and playbooks - Ensure consistent, high quality technical engagement across all customer segments - Align resources, skills, and priorities to customer needs and business goals - Promote and model a “working out loud” approach to transparency and alignment Support Customers & Escalations - Act as a senior escalation point for high impact, high risk, or complex customer situations - Partner with cross-functional leaders to drive resolution and maintain customer trust - Ensure learnings from escalations inform process improvements and enablement Reporting & Visibility - Provide leadership with clear visibility into customer health, adoption trends, and risks - Deliver insights and recommendations that influence strategy and investment decisions - Represent the voice of technical post sale teams in planning and prioritization discussions - Create a culture of accountability and ownership USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do Our IDEs are built on a massive scale: a 14 GB monorepo with more than 500 developers committing code every day and hundreds of thousands of automated tests running to keep everything stable. Delivering regular, reliable updates across this ecosystem without blocking engineering teams is a massive infrastructure challenge. That’s where you come in. You’ll join our infrastructure team as both a technical specialist and process owner for our release infrastructure, building reliable systems that make it possible to ship releases smoothly. You’ll take ownership of the CI/CD pipelines, optimize delivery workflows, and make sure changes flow smoothly from local development all the way to release.That's where you come in. You'll join our infrastructure team as both a technical specialist and process owner for our release infrastructure, building reliable systems that make it possible to ship releases smoothly. You'll take ownership of the CI/CD pipelines, optimize delivery workflows, and work closely with engineering teams to keep changes moving smoothly from local development through to release. Day to day, you will: Design, configure, and maintain CI/CD pipelines to keep releases reliable and repeatable. Manage branching strategies, coordinate code freezes, and handle hotfix releases. Diagnose pipeline failures and resolve build bottlenecks before they affect delivery. Automate repetitive release tasks and improve YouTrack workflows for better issue tracking. Gather requirements from development teams to turn pain points into smooth tooling improvements. Communicate process changes to stakeholders and support teams through transitions. Lead retrospectives after incidents to continuously refine our release process. What you’ll bring Curiosity and a systematic approach to solving complex infrastructure problems. Clear communication skills to collaborate with multiple engineering teams. A strong drive to automate manual tasks and remove friction for fellow developers. Comfort taking ownership of release decisions and managing trade-offs under deadline constraints. Pragmatism when prioritizing build stability, release speed, and developer experience. What you’ll need Proven hands-on experience building, maintaining, and troubleshooting CI/CD pipelines (e.g., TeamCity, Jenkins, GitHub Actions, or similar). Fluency in Kotlin or Java. Practical experience working with Gradle or similar build systems. Familiarity with Linux environments and shell scripting. Proficiency Experience using issue tracking tools like YouTrack or Jira to manage workflows. Professional fluency in written and spoken English. Experience with large-scale monorepo builds, the JetBrains toolchain (TeamCity, YouTrack), plugin compatibility testing, or multi-product release pipelines are pluses. What success looks like You earn the trust of our engineering teams by making releases predictable, smooth, invisible, and stress-free. Pipelines run efficiently, failures are diagnosed quickly, and repetitive tasks are continuously automated away. Developers across the IDE department can focus on building great features, confident that the delivery pipeline behind them is rock-solid. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-PR1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is looking for an enthusiastic Senior Embedded Engineer to join our Software Organization as part of the Embedded Engineering team. You will work with Hardware, Signal Processing, Manufacturing and Product teams to develop and deliver against Hardware and Software roadmaps. The Embedded team’s mission is to build and deploy stable, accurate, and power efficient firmware platforms for all our in house developed devices via a seamless 24/7 connection and interaction between our mobile apps. At Whoop, the Embedded team is at the intersection of the Hardware and Software domains, bridging the gap between the physical and the digital world. As a Senior Embedded Engineer you will collaborate with a diverse group of the industry’s best and brightest engineers in supporting current products, as well as developing new cutting edge products that help our members achieve their health and fitness goals with industry leading monitoring and data analysis. RESPONSIBILITIES: - Develop and test firmware in C for WHOOP’s product line, including features optimized for low-power performance. - Take ownership of complex firmware features and ensure they meet performance, power, and reliability goals. - Debug and resolve challenging issues across software, hardware, manufacturing, and system integration. - Define, write, and maintain clear technical requirements and documentation. - Participate in code reviews to ensure clarity, correctness, and adherence to coding standards. - Design and improve firmware self-tests, validation tools, CI workflows, and internal development tools. - Support electrical development by evaluating components, bringing up drivers, and contributing to hardware design discussions. - Leverage AI as a development tool and share learnings with the team. - Collaborate with Electrical, Signal Processing, Mobile, and Manufacturing teams to validate designs and refine interfaces. - Mentor teammates by providing guidance on design, implementation, and debugging. - Identify opportunities to improve performance, power efficiency, stability, and reliability across the firmware platform. QUALIFICATIONS: - Bachelor’s or Master’s in Electrical Engineering, Computer Engineering, Computer Science, or a related field. - 5+ years of embedded firmware development experience. - Excellent problem-solving and analytical skills, with the ability to resolve ambiguous issues independently. - Excellent interpersonal, written, and verbal communication skills, with experience mentoring and collaborating across teams. - Strong experience with electronics debugging tools such as oscilloscopes, multimeters, power supplies, and logic analyzers. - Proficient with device driver development and 32-bit RISC architectures such as ARM Cortex. - Proficient in C/C++ programming. - Strong understanding of electrical engineering fundamentals, with proficiency in reading schematics and hardware specifications. - Experience working with operating systems (OS) and real-time operating systems (RTOS). - Strong understanding of system communication protocols such as I2C, SPI, USART/UART, and BLE. - Experience with version control using git and modern CI/CD workflows. - Experience with unit, integration, and functional testing for embedded systems. - Experience with Agile software development practices. - Experience working on high-volume consumer electronics products preferred. - Willingness to act as both a team player and a technical leader. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework. Also check out our AI studio blog here. https://engineering.prod.whoop.com/ai-studio/   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

About the Role We are looking for a smart, technically curious, and customer-focused Smart Office Support Engineer to help maintain and support our modern workplace technologies. This role combines traditional IT support with smart office systems, including access control, video conferencing, and security technologies. You do not need a long list of certifications or years of experience. We value intelligence, problem-solving ability, willingness to learn, and excellent customer service skills above all else. Responsibilities: End-User IT Support · Provision, configure, and deploy laptops and workstations for employees. · Support users with hardware, software, and connectivity issues. · Install and maintain operating systems, applications, and security updates. · Troubleshoot Microsoft Windows and productivity tools. · Provide onsite and remote support to employees. Smart Office Systems · Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions · Routine morning systems checkup · Coordinate with vendors, service providers, our own expert team when necessary. Documentation · Maintain accurate documentation of systems, procedures, and support activities Required Skills & Qualities · Genuine interest in technology and learning new systems. · Good communication skills and professional customer service attitude. · Ability to explain technical concepts to non-technical users. · English proficiency, Russian- and Greek- abilities would be nice · Driving license and own car for extra mobility when needed Technical Requirements Experience with some of the following is desirable: · Microsoft Windows administration. · Active Directory user management. · Laptop and desktop hardware support. · Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi). · Video conferencing platforms and meeting room systems. · Access control, Face ID, or CCTV systems. · Mobile device support. Nice to Have · Ability to diagnose issues methodically rather than relying solely on documentation. · Experience supporting users in a corporate environment. · Exposure to enterprise IT systems. · Experience with ticketing systems. · Knowledge of cybersecurity best practices. We offer · Competitive salary · Professional and international working environment · Opportunity for professional growth and development · Best office in Paphos · 21 days of paid annual leave · 40 working hours of paid sick leave per year · Public holidays in accordance with the Cyprus Public Holiday calendar

Location: Panama City, Panama Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts. What you'll do Drive revenue growth by consistently meeting and exceeding account growth targets. Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management. Take a consultative, solutions-oriented approach with every client. Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets. Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way. Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts. What you need for this role BA/BS degree. 3+ years of experience in a quota-carrying commercial role. Fluency in English and Spanish. A solid quantitative background. Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently. Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio. What will make us really love you You bring genuine sales energy and enthusiasm for growing accounts. You have an eye for detail You're passionate about advertising and ad-tech, and stay current on industry trends. You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine. You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel. You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

As a Consultant in our Global Medical Consulting practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will have the opportunity to drive operational excellence in our Vault Medical suite – from shaping the medical content operating model to supporting broader Medical Affairs initiatives involving key offerings like Link and CRM. In this role, you will collaborate closely with internal teams across Sales, Product, Strategy, and Marketing to help our medical customers get the most out of Vault Medical, optimizing their processes so they can work more efficiently.

Location: Bogotá, Colombia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts. What you'll do Drive revenue growth by consistently meeting and exceeding account growth targets. Own the full client lifecycle solo — from sales conversations and onboarding through ongoing success management. Take a consultative, solutions-oriented approach with every client. Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets. Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way. Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts. What you need for this role BA/BS degree. 3+ years of experience in a quota-carrying commercial role. Fluency in English and Spanish. A solid quantitative background. Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently. Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio. What will make us really love you You bring genuine sales energy and enthusiasm for growing accounts. You have an eye for detail You're passionate about advertising and ad-tech, and stay current on industry trends. You have real tech curiosity — when a new tool shows up, you adopt it, test it, and work it into your routine. You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel. You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Berlin Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. THE OPPORTUNITY: Taxfix is building a portfolio of AI-native, SaaS-oriented businesses across different stages of maturity — from established profit pools to scaling businesses and earlier-stage growth bets. We are looking for senior commercial leaders who can take ownership of one of these business areas and build it into a focused, repeatable, and durable growth engine. This role is for high-agency commercial builders who combine strong revenue ownership, sharp customer understanding, and disciplined execution with the ability to operate in ambiguity, experiment quickly, and make clear strategic choices. You will report to the COO or a designated business line leader and work closely with a senior product counterpart in a joint business-building setup. You will own the commercial side of the business while shaping shared priorities across product, monetization, and growth. You will partner closely with Product, Marketing/Growth, Sales, Partnerships, Operations/Service Delivery, Finance, Legal, Data/Analytics, and People. The initial focus is Germany, with potential to support expansion into additional markets. The exact scope will depend on your experience spike and where we see the strongest fit.   YOUR RESPONSIBILITIES: Own commercial strategy and outcomes. Define growth ambition, profitability targets, commercial priorities, and the execution roadmap for a major business area. Make key commercial choices. Shape ICP, segmentation, positioning, value proposition, pricing, packaging, channels, and customer lifecycle. Build repeatable growth loops. Improve acquisition, activation, conversion, retention, expansion, and win-back through disciplined experimentation. Lead revenue generation. Build or scale the right commercial motion — product-led, sales-assisted, partner-led, account-based, lifecycle-driven, or hybrid. Partner closely with Product. Work with a senior product counterpart on roadmap implications, monetization priorities, and business-critical product choices. Establish performance discipline. Define KPIs, forecasting, dashboards, review rituals, and accountability mechanisms. Build strong teams. Hire, coach, and raise the bar for commercial talent while creating clear ownership and leadership capacity. Manage complexity. Anticipate regulatory, operational, data, partner, and compliance risks and create practical guardrails.   WHAT SUCCESS LOOKS LIKE: Success depends on the maturity and economics of the business you lead. In more mature businesses, success may mean sharper focus, stronger pricing and commercial discipline, better profitability, healthier cash generation, and durable growth. In scaling or earlier-stage businesses, success may mean clearer ICP and positioning, stronger conversion and retention, validated propositions and channels, healthier unit economics, and repeatable growth loops. Across all cases, success means stronger commercial judgment, faster learning, better execution, and tight alignment between product direction, monetization, and business outcomes.   YOUR PROFILE: - 10+ years of experience in commercial, sales, GTM, strategy, or general management roles; experience in SaaS, subscriptions, platforms, marketplaces, fintech, or B2B services is strongly preferred. - Proven ability to build or scale a commercial engine, including sales motion, segmentation, pricing, packaging, channels, lifecycle, and operating cadence. - Strong sales background with hands-on ownership of revenue outcomes, pipeline quality, conversion, forecasting, and commercial performance. - Strong P&L and unit economics orientation, including CAC, payback, retention, expansion, margin trade-offs, service cost, and cash implications. - Strong product-commercial judgment and ability to work closely with Product without relying on hierarchy. - High ownership, structured execution, and comfort operating in ambiguity. - Data-driven and experiment-minded, using evidence, customer signals, and fast learning loops to improve performance. - Talent multiplier with experience hiring, coaching, delegating, and developing strong leaders. - Fluent in English; German is a strong plus.   PARTICULARLY RELEVANT EXPERIENCE SPIKES We are hiring across several priority business lines and do not expect every candidate to cover all of them. We are especially interested in profiles with one or more of the following spikes: Consumer SaaS / self-service Experience scaling consumer SaaS, subscription, or product-led growth businesses with high-volume digital funnels, including conversion, lifecycle, retention, pricing, experimentation, and efficient acquisition. Consumer SaaS / expert-assisted services Experience scaling SaaS subscription businesses where software and service delivery are deeply connected, including expert support, operations, quality control, capacity planning, and service economics. SaaS for self-employed professionals Experience building and scaling Business SaaS solutions for self-employed professionals, SMEs, accountants, or similar B2B ecosystems, including sales-led or partner-led GTM, onboarding, retention, expansion, and platform monetization. WHY TAXFIX?  - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Location: United Kingdom Workplace: Remote Our Solutions Architecture team understands high-level business strategy and translates it into technical requirements for our customers. We love figuring out ways to stretch the limits of what is technically possible. Our job is to provide technical leadership and guidance to customers, prospects, and partners, helping them visualise the steps to achieve their business objectives, and then delivering the outcome with them. This role spans the whole customer journey. Before the sale, you are the technical lead alongside our Sales team, shaping the solution and earning the technical win. After the sale, you stay with the customer and deliver it, owning the hands-on work that turns a signed contract into a working, adopted capability. You own the outcome, not just the design. When a customer asks a question, you answer it. As a Solutions Architect, you'll develop a deep understanding of Chainalysis' solutions and offerings, explaining complex topics to a variety of audiences in a compelling yet understandable way. You'll directly impact some of our most strategic private sector customers, and throughout all of these activities you'll provide feedback that improves the value and experience customers have with Chainalysis' solutions. In this role, you'll: - Partner with the Sales team as the technical lead, running discovery, demonstrations, and proofs of value, and leading the discussions on value creation and solution development that achieve the technical win - Design customer-specific solutions for the deployment and integration of Chainalysis products, and give guidance on technical challenges ranging from high-level architecture to code implementation - Own the post-sale customer experience end to end, configuring, deploying, and tuning our products yourself rather than coordinating others who do it, and working alongside customer teams so they become self-sufficient - Drive sustained adoption and measurable value, from fast onboarding through to the ongoing work of monitoring usage, reviewing product health, tuning rules and alerts, and intervening when adoption slips - Map customer workflows to capabilities across the product suite, including investigations, compliance, security, and data analysis solutions - Investigate using Chainalysis tooling to a competent standard, tracing, attributing, and analysing on the platform, so you can surface actionable insights and integrate Chainalysis into the customer's compliance and risk workflows - Be the person customers look to for answers, resolving technical, compliance, analytical, and operational questions directly, and owning time-sensitive decisions by validating signals quickly and moving the right matters through the correct escalation path - Communicate and translate complex technical requirements to our Product and Engineering teams, including data gaps such as unclustered or unattributed services that you find in the field - Become a trusted technical advisor to both internal and external customers, identifying business opportunities and substantially increasing our foothold with private sector customers and prospects We're looking for candidates who have: - Worked in or directly with our private sector customer types: banks, cryptocurrency exchanges, payment processors, and blockchain developers - Practical understanding of compliance, investigative, and risk workflows, and can speak credibly from practitioner experience in investigations, compliance, fraud, risk, or security - A technical generalist background, comfortable with REST API integrations and familiar with how data is structured in SQL, and always interested in learning more - Experience of account or customer management for an enterprise SaaS business, including commercial awareness and partnering with sales counterparts on renewals and expansion - The ability to communicate clearly with both technical and executive audiences - Curiosity, fast learning, and motivation to solve difficult customer problems - A collaborative approach and generosity with knowledge - Fluency in English Nice to have experience: - Financial compliance and anti-money laundering obligations - Proficiency in Python, REST API integrations, and SQL databases - Hands-on use of AI tooling to improve delivery quality or speed - Experience handling sensitive data and proprietary methods, and protecting them while using them effectively AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: United Kingdom Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are seeking an experienced and driven MLRO to lead the financial crime compliance programmes across Payward Ltd (PWL) and Payward Services Ltd (PSL), two FCA-regulated UK entities within the Kraken Group. This is a senior role with end-to-end responsibility for the effectiveness of the firms’ anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions controls. You will provide strategic and operational leadership across all aspects of financial crime risk management. This includes maintaining a robust control framework, advising on risk treatment across products and clients, and overseeing the operation and continuous improvement of transaction monitoring and sanctions screening systems.     THE OPPORTUNITY - Oversight of the AML/CTF and sanctions compliance frameworks across PWL and PSL - Develop, implement and maintain the firm’s AML/CTF policies, controls and procedures, ensuring that any global policies, controls and procedures meet UK regulatory requirements - Oversight of transaction monitoring, internal SAR and external SAR/DAML reporting - Oversight of CDD, EDD, enhanced monitoring and sanctions screening processes for the UK - Approve all new high risk client relationships and all periodic review outcomes of existing HRCs - Maintain and regularly update the firms’ business-wide financial crime risk assessments - Provide expert advice on AML and sanctions compliance across the customer lifecycle, including onboarding, periodic review, and investigations - Coordinate internal assurance activity and support external audits and regulatory reviews of the financial crime framework - Deliver training and awareness programmes to ensure staff understand their financial crime responsibilities - Prepare regular reporting and MI for senior management, risk committees, and the board - Lead delivery of UK MLRO team monthly review of UK corporate clients - Produce an annual MLRO report to the Board of Directors that assesses the overall AML/CTF framework and highlights emerging risks and improvements planned - Review monthly compliance and AML MI in order to identify trends, issues and ensure appropriate mitigation / escalation to the Board where appropriate - Attend relevant Committee meetings and Board meetings, support Executive decision making, escalate AML program related issues - Lead on strategic AML framework initiatives/implementations (e.g. Travel Rule) - Horizon scanning - monitor regulatory developments and ensure timely updates to internal policies and procedures - Liaise with law enforcement and regulatory authorities as required: - Regular engagement with FCA supervisory team - PoC for NCA - Support LEAs with setting up accounts     WHAT YOU BRING - Significant experience in AML/CTF and financial crime compliance within a regulated financial services firm - Deep understanding of the UK Money Laundering Regulations, Proceeds of Crime Act, UK sanctions regime (OFSI), and relevant industry guidance (e.g. JMLSG) - Proven track record of operating or overseeing transaction monitoring, sanctions screening, and customer due diligence systems - Skilled in translating complex regulatory requirements into actionable policy and operational controls - Confident communicator, able to influence senior stakeholders and represent the firm in external engagements - Proactive, detail-oriented, and resilient — with the ability to lead cross-functional initiatives and manage competing priorities     NICE TO HAVES - Significant experience in AML/CTF and financial crime compliance within a regulated cryptoasset, e-money, or payments firm       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We're Looking For: We are looking for an Engineering Manager to lead Creatio's Platform & Cloud Operations domain - 17 engineers across four teams who own the foundation the entire engineering organization runs on and our customers live on: the CI systems and development environments that set the pace for every product team the automation behind the cloud environment hosting our product servers and customer instances the upgrade pipeline through which every release reaches customers the internal tooling that multiplies the output of all our engineering teams This is one of the widest spans of ownership in our engineering organization. CI speed is product release speed. The reliability of our cloud is what Creatio looks like to customers every day. The quality of the upgrade pipeline determines how quickly the value of each release reaches the market. Decisions made here scale across the whole company. Your customers are Creatio's engineering teams and the customers running on our cloud. Success is measured in build reliability and CI lead time, cloud availability and cost, upgrade success rate and time-to-upgrade, and how much faster our engineers ship because of what your teams built. You will work at the system level: growing Team Leads, holding the architectural integrity of the domain and the quality bar on every release, and deciding where four teams put their focus. Planning, decomposition, and day-to-day delivery stay with the teams - your leverage is in making those teams stronger. Responsibilities: Delivery and commitments Own delivery timelines and timeline trade-offs across the domain, and partner with  engineering leadership team on scope and priorities Own ways of working across four teams with genuinely different operating models - two infrastructure teams carrying on-call duty, one release and upgrade team carrying direct customer risk, one internal-product team whose users sit two desks away Architecture and technical quality Be accountable for the architecture of the domain and for its critical architectural decisions, working alongside Architects who drive the design Own the domain's technical debt strategy - what gets paid down, when, and at what cost to delivery Step personally into complex and critical technical problems Release and operational quality Be accountable for release quality readiness , you assess it, and you hold the authority to block a release when the quality risk warrants it Own post-release quality analysis, and the operational health of the customer cloud: incident ownership, on-call practice, and the discipline that has to follow an outage People and organization Line management, performance management, 1-on-1s, development plans, and onboarding for 17 engineers Workload, capacity, and resource allocation within the domain Hiring and exit decisions, compensation recommendations, and building the Team Lead bench Coach Team Leads on leadership and systems thinking in a domain this size, that is the primary lever, not a side responsibility Requirements: Experience managing software engineering teams, including working through Team Leads Strong engineering background in platform, infrastructure, or cloud operations: CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering Experience running production infrastructure under availability commitments: incident management, on-call practice, and post-incident follow-through Proven ability to drive delivery, engineering quality, and organizational effectiveness across more than one team Comfort making timeline trade-offs under pressure and defending them with data Experience partnering with Product, Architecture, and cross-functional stakeholders Strong leadership, mentoring, communication, and people management skills Ability to make pragmatic decisions and operate effectively in fast-paced environments Upper-Intermediate or higher English level What You Should Expect From Us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We're Looking For: We are looking for an Engineering Manager to lead Creatio's Platform & Cloud Operations domain - 17 engineers across four teams who own the foundation the entire engineering organization runs on and our customers live on: the CI systems and development environments that set the pace for every product team the automation behind the cloud environment hosting our product servers and customer instances the upgrade pipeline through which every release reaches customers the internal tooling that multiplies the output of all our engineering teams This is one of the widest spans of ownership in our engineering organization. CI speed is product release speed. The reliability of our cloud is what Creatio looks like to customers every day. The quality of the upgrade pipeline determines how quickly the value of each release reaches the market. Decisions made here scale across the whole company. Your customers are Creatio's engineering teams and the customers running on our cloud. Success is measured in build reliability and CI lead time, cloud availability and cost, upgrade success rate and time-to-upgrade, and how much faster our engineers ship because of what your teams built. You will work at the system level: growing Team Leads, holding the architectural integrity of the domain and the quality bar on every release, and deciding where four teams put their focus. Planning, decomposition, and day-to-day delivery stay with the teams - your leverage is in making those teams stronger. Responsibilities: Delivery and commitments Own delivery timelines and timeline trade-offs across the domain, and partner with  engineering leadership team on scope and priorities Own ways of working across four teams with genuinely different operating models - two infrastructure teams carrying on-call duty, one release and upgrade team carrying direct customer risk, one internal-product team whose users sit two desks away Architecture and technical quality Be accountable for the architecture of the domain and for its critical architectural decisions, working alongside Architects who drive the design Own the domain's technical debt strategy - what gets paid down, when, and at what cost to delivery Step personally into complex and critical technical problems Release and operational quality Be accountable for release quality readiness , you assess it, and you hold the authority to block a release when the quality risk warrants it Own post-release quality analysis, and the operational health of the customer cloud: incident ownership, on-call practice, and the discipline that has to follow an outage People and organization Line management, performance management, 1-on-1s, development plans, and onboarding for 17 engineers Workload, capacity, and resource allocation within the domain Hiring and exit decisions, compensation recommendations, and building the Team Lead bench Coach Team Leads on leadership and systems thinking in a domain this size, that is the primary lever, not a side responsibility Requirements: Experience managing software engineering teams, including working through Team Leads Strong engineering background in platform, infrastructure, or cloud operations: CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering Experience running production infrastructure under availability commitments: incident management, on-call practice, and post-incident follow-through Proven ability to drive delivery, engineering quality, and organizational effectiveness across more than one team Comfort making timeline trade-offs under pressure and defending them with data Experience partnering with Product, Architecture, and cross-functional stakeholders Strong leadership, mentoring, communication, and people management skills Ability to make pragmatic decisions and operate effectively in fast-paced environments Upper-Intermediate or higher English level What You Should Expect From Us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Paris Workplace: Remote ABOUT MORPHO Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.   WHY MORPHO EXISTS Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/. LOCATION Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).   ROLE Morpho's Protocol team is evolving the core lending infrastructure that powers products and markets across the ecosystem. As the number of opportunities, integrations, and protocol initiatives grows, the team needs clear product direction on what to build, why it matters, and how to sequence the work. This role will work with Morpho’s protocol team to shape product strategy and guide execution. You will turn the needs of users and ecosystem partners into a focused roadmap, work closely with protocol and engineering teams to shape solutions, and drive improvements from discovery through launch and adoption. You will operate at the intersection of deeply technical systems, financial markets, and a fast-moving ecosystem.   RESPONSIBILITIES - Own the roadmap for Morpho's protocol team, defining the highest-impact problems to solve and sequencing opportunities against company goals, user needs, technical constraints, and ecosystem dynamics. - Build and run a continuous discovery process with curators, distributors, integrators, developers, and other protocol users to understand their workflows, pain points, and emerging needs. - Translate user and market insights into clear product requirements, decision frameworks, and success criteria that help protocol and engineering teams move quickly with strong rationale. - Partner closely with protocol, engineering, research, security, legal, solutions, partnerships, and marketing to take initiatives from early exploration through design, implementation, audit, launch, and adoption. - Evaluate product and technical tradeoffs, including when to extend the protocol, improve surrounding infrastructure, enable partners, or deliberately avoid adding complexity. - Define and track the signals that show whether protocol initiatives are working, combining quantitative data with ecosystem feedback to guide iteration and future investment. - Communicate product direction, decisions, tradeoffs, and release implications clearly to internal teams and external stakeholders. - Improve how product decisions are made and documented as Morpho and its protocol ecosystem scale.   WHAT SUCCESS LOOKS LIKE FIRST 30 DAYS You understand Morpho's protocol, development and release process, current roadmap, and the rationale behind the major initiatives in flight. You have built relationships across protocol, engineering, research, security, and go-to-market teams, and have started speaking with key curators, distributors, integrators, and developers.   FIRST 3 MONTHS You have established a clear, prioritized view of the most important protocol problems and opportunities. The roadmap reflects explicit tradeoffs, user evidence, technical constraints, and measurable outcomes. You have driven at least one meaningful initiative from discovery into execution and proactively keep stakeholders aligned on decisions and changes.   FIRST 6 MONTHS You have shipped a meaningful protocol improvement and can show how it advanced user or business outcomes. Product, protocol, and engineering teams have stronger shared context on what to build and why. You consistently identify important user needs, ecosystem shifts, and roadmap conflicts early, and have improved Morpho's product discovery and decision-making process.   MUST HAVE EXPERIENCE & SKILLS - 5+ years building technical products in complex or fast-changing environments. - Proven track record taking products or major features from ambiguous problem spaces through launch and iteration. - Strong technical fluency, with the ability to reason about system design and constraints, engage deeply with engineers and researchers, and translate technical concepts for non-technical audiences. - Excellent product judgment: you can distinguish important user problems from requests, make principled tradeoffs, and focus teams on the work with the greatest impact. - Strong user discovery and synthesis skills, with the ability to uncover needs across different user types and turn incomplete or conflicting inputs into clear direction. - Experience leading cross-functional work without relying on formal authority. - Ability to define success, use quantitative and qualitative evidence, and adapt direction as new information emerges. - Excellent written and verbal communication, especially in an async environment. - Comfort creating clarity and driving decisions in highly ambiguous contexts. - Strong ownership and autonomy: you act without waiting to be told. - Team-first mindset, low ego.   NICE TO HAVE - Experience in crypto, DeFi, traditional finance, or fintech. - Familiarity with lending markets, smart contracts, or permissionless protocols. - Experience shipping products with significant security, audit, regulatory, or governance considerations. - Experience working with research & development teams PERKS & BENEFITS We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.   EQUAL OPPORTUNITY We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.

Location: Philippines; Metro Manila Workplace: Hybrid About Salmon Salmon is a technology-driven financial services group, founded in July 2022 with the vision of building the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines as our first market and are now a licensed bank — Salmon Bank (Rural Bank) Inc. — and a consumer-lending group. Salmon was founded by three co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20B. We're backed by world-class investors including the International Finance Corporation (a member of the World Bank Group), Lunate (an investment vehicle affiliated with Abu Dhabi's sovereign wealth fund), and other prominent technology investors from the US, Europe, and the Philippines. About the role - You'll join Group Finance, working across fundraising, investor relations, financial modeling, and corporate development projects. - You'll operate at the center of how Salmon tells its financial story — to shareholders, prospective investors, and internal stakeholders. - This role matters because Salmon is scaling fast, and the quality of our financial modeling and reporting directly shapes the decisions investors and leadership make about our next stage of growth. What you'll do - Support fundraising, corporate development, and ad-hoc projects, including corporate structuring, commercial partnerships, and M&A. - Prepare regular and ad-hoc business statistics and financial performance reports for shareholders, prospective investors, and internal stakeholders. - Maintain financial models covering business forecasting, valuation, and unit economics analysis. - Conduct and maintain macro market research and competitor analysis. - Support and help oversee special projects as they arise. What we need - A degree in Finance, Business Management, or Accounting. - At least 3 years of experience in investment banking, corporate finance, or private equity — or financial advisory at a professional services firm, or a similar capacity in a corporate environment. - Advanced Excel skills with strong analytical ability. - Ability to turn complex financial information into clear, effective PowerPoint presentations. - Solid grounding in finance and accounting principles. - Strong critical thinking and problem-solving skills, with good judgment under ambiguity. - High precision and attention to detail. - Collaborative, with a strong appetite for growth and rigorous self-review. - Fluent in English. Good to have - Experience working with or within a technology company. - Knowledge of SQL. - CFA designation or progress toward one. - Financial modeling certification or specialized training. What we offer You'll work at the center of Salmon's growth story, with direct visibility into how the business is funded, valued, and scaled. You'll be backed by a global team of finance and technology professionals and work alongside leadership on the decisions that shape Salmon's next stage. We follow a hybrid-first working arrangement.

Location: Europe; United Kingdom; Spain; Poland; Italy; France Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote. Contract: Full-time, permanent. Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.   As an MVNO Networks Manager at Airalo you will be responsible for establishing and managing the host operator partnerships that allow Airalo to operate its own networks locally. You will own each new market from the first conversation with a host mobile network operator through commercial negotiation, regulatory approval and technical integration to commercial launch, and you will remain its commercial owner once it is live. You are someone who owns a market from its business case through to its commercial performance in operation. You are equally at ease negotiating terms with an operator's executive team, scoping the integration with their technical team, and running a service management review once the market is operational. You will work in close coordination with our legal, finance, product, engineering and core network teams, as the local networks you establish need to interoperate with Airalo's existing platform and services. Responsibilities include but are not limited to: Represent Airalo as the ideal interface to host mobile network operators on a global level Identify, approach and secure new host network partnerships across target markets Assess and recommend full MVNO or light MVNO constructs per market, including the commercial, technical and timeline implications of each Build the business case for each new market together with Finance, and present it to Airalo's leadership team and to host operator executives Negotiate terms and conditions of MVNO, wholesale and reseller contracts with host mobile network operators Support Legal on the regulatory approvals required per market, including entity and licensing, numbering allocation and number portability, and provide information to product management Work with the Delivery team on the implementation of regulatory obligations such as mobile number portability, lawful interception and emergency calling Coordinate the technical integration of host mobile networks with Airalo's OSS and BSS platform together with our product, engineering and core network teams Prepare and run the rollout of new markets, from launch readiness through to first commercial traffic Hand over each launched market to our NOC and operations teams, and run regular service management reviews with host operators covering network quality, SLA compliance and incident performance Perform escalations in case of network quality issues and availabilities Define and perform reconciliation processes between host operator invoices and Airalo's own usage records Define and run traffic, revenue and cost analytics per market, and report performance against business case Renegotiate commercial terms with host operators as volumes grow and market conditions change Develop and maintain a repeatable market entry playbook, and methods to assure unification of conditions and agreements Must-haves: 5 years minimum relevant experience in the mobile telco industry, in a commercial, wholesale or business development role Having personally negotiated and closed at least two wholesale or MVNO agreements with host mobile network operators Proven ability to build a market business case, including subscriber lifecycle assumptions, traffic forecasting, wholesale cost modelling, margin and payback, in close cooperation with Finance Proven ability to present and defend a business case and its assumptions to a leadership team and to host operator executives Experience owning commercial performance against forecast after launch, including contract renegotiation as volumes grow Ideally having served within an MVNO, MVNA or MVNE, or on the operator side selling wholesale to them, with hands on mentality Working knowledge of full MVNO and light MVNO architectures, including core, HSS/HLR, IMSI ranges, numbering and interconnect, and of the commercial trade-offs between them Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS, and eSIM provisioning Understanding different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA and 5G SA and how they influence customer experiences Ability to lead technical scoping and service management discussions directly with host operators, covering integration scope, launch dependencies, SLA definition and ongoing service reviews Understanding the regulatory requirements on providing mobile services, including numbering, portability, emergency calling and lawful interception, and familiar with KYC processes for mobile subscriptions Experience in a fast moving environment such as a startup, scale-up or challenger MVNO, with the ability to run several markets at different stages in parallel Excellent English skills; in writing, speaking and reading, business fluent Willingness to travel internationally occasionally to meet host operators Good-to-have: Having taken an MVNO from signed agreement through to live commercial traffic and first subscribers Established working relationships with host mobile network operators and national telecom regulators Experience selecting, contracting or managing an MVNE platform vendor Prior ownership of a P&L or a country level budget Master Studies and/or MBA highly preferred Additional languages alongside English Why People Join Us We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £71,600 – £107,400 📍 Spain €57,200 – €85,800 📍 Italy: €62,000 – €93,000 📍 France: €62,800 – €94,200 📍 Poland: 258,800 – 388,200 PLN Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨