Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise and Strategic Enterprise customers running SAP S/4HANA, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running SAP S/4HANA, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding S/4HANA integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving S/4HANA, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of S/4HANA integration and configuration options
- Participate in technical discovery to understand customer S/4HANA environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across SAP S/4HANA and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot S/4HANA integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support S/4HANA integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling S/4HANA customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with SAP S/4HANA, including finance modules, integration patterns, and enterprise deployment models
- Deep familiarity with S/4HANA finance and accounting workflows, including General Ledger, Accounts Payable, and cost center management
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard S/4HANA implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise and Strategic Enterprise customers running Workday, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Workday, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Workday integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Workday Finance & Operations, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Workday integration and configuration options
- Participate in technical discovery to understand customer Workday environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Workday and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Workday integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support Workday integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling Workday customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Workday, including integration patterns and enterprise deployment models
- Deep familiarity with Workday finance and accounting workflows, including General Ledger, Accounts Payable, financial dimensions, and legal entity structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard Workday implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Toronto, Ontario, Canada
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Software Engineer, Backend to join our Reverse ETL product engineering team.
Formerly Census, we were acquired in May 2025 to augment Fivetran’s warehouse-first data movement product story. Now we’re integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer.
As a staff software engineer in Reverse ETL, you’ll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension – authentication, billing, data model, UI and more. You’ll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds.
This is a full-time position based out of our Toronto or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration.
Technologies You’ll Use
Expertise in at least one interpreted language such as Python, Ruby on Rails, etc.
Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc.
Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus)
Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus)
Familiarity with leading cloud providers, such as GCP, AWS, or Azure
Experience being on-call
What You’ll Do
Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS.
Be comfortable “filling in the gaps” in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you.
Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation.
Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones.
Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout
Skills We’re Looking For
Can build things end-to-end. Our engineers build, deploy and maintain their code.
Is adept with data, backend systems, APIs, and UI components.
Is customer-focused, with an eye for building delightful product experiences and developer experiences.
Approaches new problems with a scrappy optimism, with a bias towards action.
Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business.
Present and available online for synchronous and asynchronous collaboration with a team distributed across North America.
Able to work in-person in our Toronto/Oakland office 2 days per week.
This role represents new headcount added to the team to support continued growth and expansion of capabilities.
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$167,548
—
$209,435 CAD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Ukraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Turkey; Kazakhstan; Brazil; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are seeking a Billing Data Analyst to join our Billing and Data team. You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations. Your work will help drive better decision-making, reduce financial risks, and improve billing efficiency across all products. This role combines analytical rigor, statistical thinking, and cross-functional collaboration.
KEY RESPONSIBILITIES
- Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
- Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery.
- Apply statistical methods to project scenarios, assess “what-if” outcomes, and anticipate financial risks.
- Run A/B tests and experiments to evaluate billing and support strategies.
- Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals.
- Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics.
- Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies.
- Document analyses, workflows, and data logic to ensure clarity and consistency.
QUALIFICATIONS
- Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
- Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support.
- Strong SQL skills.
- Experience with popular BI tools such as Tableau, Looker, or similar
- Experience with Python or R
- Solid understanding of statistical analysis, forecasting, and scenario modeling.
- Experience running A/B tests and interpreting experiment results.
- Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
- Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders.
- Curiosity, ownership mindset, and the discipline to maintain high-quality data work.
NICE TO HAVE
- Experience with BigQuery, ClickHouse, or any cloud data warehouse.
- Basic Python knowledge for data cleaning or simple analysis.
- Exposure to subscription businesses or payment systems.
- Understanding of disputes, chargebacks, declines, or fraud signals.
- Familiarity with DBT or data quality frameworks.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (30 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Ukraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We’re looking for a Lead Billing Data Analyst (Billing, Payments & Subscription Analytics) to own the data strategy behind our subscription billing operations. This is a hands-on leadership role: you’ll build analyses and pipelines that improve billing performance, while also managing and mentoring a team of analysts.
KEY RESPONSIBILITIES
ANALYTICS & TECHNICAL WORK
- Monitor, analyze, and report on billing and support performance metrics (payments, renewals, refunds, disputes/chargebacks), and surface emerging trends.
- Build and maintain data pipelines that deliver accurate, timely, and reliable billing data.
- Apply statistical methods to model scenarios, run “what-if” analyses, and anticipate financial risk.
- Design and run A/B tests and experiments to evaluate billing and support initiatives.
- Analyze the impact of product, marketing, and pricing changes on billing outcomes, risk behavior, and customer support metrics.
- Build and maintain dashboards and visual reporting that provide clear, real-time visibility into billing health and support performance.
- Turn insights into recommendations that reduce disputes, churn, and operational inefficiencies.
- Document analyses, workflows, definitions, and data logic to ensure clarity, reproducibility, and consistency.
LEADERSHIP & COLLABORATION
- Lead, mentor, and grow a team of data analysts: set expectations, coach on methodology, and ensure high-quality output.
- Own the team’s intake and prioritization process; manage task flow and delivery timelines against business needs.
- Uplevel the team’s billing domain knowledge and analytical/technical skills.
- Partner cross-functionally with Billing, Support, Finance, Product, and Marketing to align metrics, definitions, and processes with risk-mitigation goals.
QUALIFICATIONS
- Deep subscription billing expertise: substantial experience with payments, renewals, refunds, disputes/chargebacks/TC40 in a recurring-revenue business (non-negotiable).
- Advanced SQL: complex joins, window functions, incremental logic, and performance-aware query writing.
- Data visualization: proficiency with Omni, Tableau, Power BI, or similar tools to build dashboards and communicate insights clearly.
- People leadership: experience setting priorities, distributing work, reviewing output, and being accountable for a team’s results.
- Statistical & analytical rigor: forecasting, experiment design, and translating ambiguous business questions into structured analysis.
- Billing platforms / processors: familiarity with tools such as Stripe, Braintree, Nuvei, or similar.
- Strong communication: ability to explain complex findings to both technical and non-technical stakeholders.
- Cross-functional collaboration: track record of influencing decisions with data across multiple departments.
NICE TO HAVE
- Python and/or modern analytics tooling (dbt, Airflow, or similar).
- Experience building and maintaining ETL/ELT pipelines for billing or financial data.
- Risk analysis or fraud-adjacent experience in billing contexts.
- Advanced visualization techniques (cohorts, funnels, anomaly detection dashboards).
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0 https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: US (EST)
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION:
Hybrid New York or Remote (EST timezone).
ROLE:
This person will bring Enteprise Accounts onto Morpho: Neobanks, Fintechs and Exchanges that put Morpho-powered earn and borrow in front of their own users (B2C or B2B). You will own the full cycle, from the prospecting to go-live and ramp up of the integration. This is a new business acquisition role: it rests on finding the accounts where Morpho can become core infrastructure partner, getting to the people who decide, coordinating the launch and closing.
RESPONSIBILITIES:
- Build a strategic fintech pipeline through targeted outreach and discovery to qualify valuable lending use cases.
- Map decision-makers across business, product and compliance to build a clear path to agreement.
- Lead technical discovery with crypto and product leaders to shape viable onchain lending integrations.
- Drive structuring and negotiation with executive stakeholders to close complex partnerships.
- Coordinate Solutions, Product, Legal and Risk to move signed partnerships toward launch and active loans.
- Plan account transitions with Growth to support expansion
WHAT SUCCESS LOOKS LIKE:
FIRST 30 DAYS
You're fluent in the Morpho stack and caught up on every live new business conversation. Your own network is mapped, and you have a first view of the accounts worth pursuing.
FIRST 4 MONTHS
The target accounts are mapped and prioritized, you're in live conversations with the top ones, and your first new account is in motion with a term sheet in draft.
IN 1 YEAR
Your first integrations are live and ramping, and you've built a repeatable pipeline of new-logo distribution deals. The accounts you cover already know Morpho.
MUST-HAVE EXPERIENCE & SKILLS:
- 10+ years experience of personally originating and closing complex fintech partnerships or integration deals.
- Technical fluency in crypto and onchain lending to lead most customer conversations independently.
- Understanding of how fintech business, product and compliance teams make decisions.
- Experience sustaining complex sales cycles and coordinating teams through launch.
- Executive presence, patient listening and the judgment to know when to push or pause.
- Strong ownership and autonomy in fast-changing, ambiguous contexts.
- Clear, crisp async communication across teams and time zones.
- A team-first mindset and low ego.
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Lisbon, Portugal
About the Role
iCapital is looking to hire an Associate to join the Hedge Fund Finance team. This role is hands on with operational responsibility for servicing hedge and private equity fund of fund and access fund vehicles (the “funds”) in conjunction with third-party administrators. This position will manage all fund accounting and financial reporting to investors, including capital activity, partner capital statements, annual audited financials, and tax deliverables.
Responsibilities
Build and maintain relationships with underlying fund managers, fund administrators, and distributors.
Design and implement processes and procedures for servicing the funds. Work in close partnership with the management team to enhance and automate key processes, and to develop and enhance product, management, and other reporting, targeting both efficiency and scale.
Work closely with Investor Relations, Product, Legal and Compliance, Technology, Sales, and Marketing teams to support fund operations.
Participate in new fund structuring, setup, and onboarding.
Review feeder fund draft documents (LPA/PPM) as well as underlying fund operational questionnaires prior to fund launch. Provide feedback to internal legal or fund origination teams if there is anything that should be considered from a fund finance perspective.
Provide oversight of fund administrators and other service providers, such as auditors, tax service providers, and custodians.
Monitor cash positions and liquidity of investments, reconciliations, and manage cash reserves.
Determine subscription/commitment sizes to underlying funds and conduct analysis on feeder fund expenses.
Run accounts payable and expense allocation processes.
Oversee monthly / quarterly feeder fund NAV and statement issuance by the team/administrator and track KPIs.
Review and sign-off on capital calls, distributions, cash analysis, investor allocation files, and notices prepared by third party admins
Define, update, and maintain operating policies and procedures.
Liaise with funds’ custodian and funds’ bank, as well as other counterparties as needed.
Work with counsel and CCO to ensure general compliance with fund docs as well as regulatory filings and requirements such as SEC and FINRA.
Fulfill ad-hoc tasks as required by the team and different parts of the organization.
Qualifications
Bachelor’s degree in accounting, finance, economics, statistics, or another business-related field
3-5 years of fund accounting, fund administration, or finance operations experience. A focus on alternative investment funds including fund-of-funds and feeder funds is preferred
Passion for the application of innovative technology
Advanced accounting skills and experience within an audit framework is preferred
Advanced Excel skills
Demonstrated capacity and willingness to work within a close team structure on all tasks
Excellent organizational skills and attention to detail with ability to see the big picture
Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
Strong verbal, written, and interpersonal communication skills
Eager to learn new topics and work in an evolving business environment
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 4 days a week with the flexibility to work remotely 1 day ( Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Myanmar
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country (Myanmar) and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Myanmar
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country (Myanmar) and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Site Reliability Engineer to join the Site Reliability Engineering team, which plays a critical role in ensuring the platform delivers consistent, reliable service to clients. The services run on Kubernetes in AWS, and this role is focused on maintaining the health, stability, and performance of production environments.
This position is ideal for a hands-on engineer who thrives in diagnosing complex production issues where the root cause is not immediately apparent. This role transforms insights gained from production incidents into stronger reliability standards, safer deployment practices, more effective alerting, and automation that helps prevent recurring issues. While metrics, logs, and traces are leveraged daily, the core focus is identifying, resolving, and learning from the issues they reveal.
Responsibilities
Act as a senior escalation point for complex production issues in Kubernetes-based services, leading hands-on investigation across application, container, Kubernetes, and AWS layers through to root cause.
Partner with the teams that own our cluster infrastructure to resolve platform-level issues, and feed what you learn back into reliability standards and improvements.
Define and implement reliability and operability standards for Kubernetes-based services, including resource sizing, health checks, scaling patterns, rollout safety, and baseline monitoring, as part of service onboarding.
Serve as the incident commander or senior technical lead for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through.
Turn recurring investigations into runbooks, diagnostic tooling, and automated remediation that shorten time to resolution and eliminate toil.
Coach engineers in systematic troubleshooting and Kubernetes best practices through reviews, game days, and knowledge sharing.
Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations.
Standardize monitoring and alerting through “monitors as code” (Terraform preferred), including quality gates such as severity, ownership, and runbook links.
Operate and tune OpenTelemetry pipelines, including sanitizing data, managing cardinality, and enriching telemetry with consistent fields.
Maintain the infrastructure behind our monitoring stack, including Helm charts, ArgoCD ApplicationSets, Kinesis streams, Lambda functions, and Prometheus.
Participate in on-call rotations with a focus on improving reliability, reducing alert noise, and increasing signal quality over time.
Qualifications
5+ years in SRE or related roles, with evidence of technical seniority across multiple services and teams
3+ years of hands-on experience running and troubleshooting production workloads on Kubernetes, with a deep understanding of how Kubernetes schedules, connects, scales, and rolls out workloads
Proven ability to independently diagnose complex failures in distributed systems running on Kubernetes, spanning application, configuration, resource, networking, and scaling issues, including cases where the root cause wasn't obvious
Strong Linux and networking fundamentals, with the ability to troubleshoot below the container layer
Strong production experience with AWS, including how cloud networking and access controls affect workloads running in Kubernetes
Strong incident response skills, including leading retrospectives and postmortems and following through on systemic fixes
Strong IaC skills (Terraform preferred), with examples of reusable modules, monitors-as-code patterns, or similar standardization work, and the coding ability to build automation and diagnostic tooling
Track record of defining SLOs/SLIs and using an observability stack (i.e. Prometheus and Grafana, New Relic, Splunk, or similar) to drive decisions and find root causes quickly
Clear written and verbal communication skills with the ability to influence engineering teams through standards, tooling, and practical guidance
Kubernetes certification (CKA or CKS) or equivalent depth
Experience improving rollout safety and autoscaling behavior for Kubernetes workloads
Familiar with common data stores (Postgres, MongoDB, DynamoDB) and how they fail in distributed systems
OpenTelemetry instrumentation experience at scale is preferred
Benefits
The base salary range for this role is $130,000 to $160,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About us
Adapty helps mobile apps manage in-app purchases and paywalls, powering 20K+ apps and processing $2B+ in subscriptions annually. The company has been growing fast for four years and aims to be the number one mobile SaaS company worldwide. The team consists of 210+ product-driven people backed by investors like 500 Startups and Surface Ventures.
What you’ll do
— Design high-volume static ad creatives for client campaigns
— Build and ship web funnels weekly
— Use AI image-generation tools to speed up ideation and production without sacrificing quality
— Work in Figma and Adobe Suite to produce on-brand assets across formats and aspect ratios
— Adapt quickly to different client brand guidelines and switch context between briefs
— Keep output consistent, polished, and error-free under tight deadlines
— Collaborate with the creative team and account owners to clarify briefs and deliver on time
About you
— 2+ years of experience as a graphic designer
— Confident command of Figma and Adobe Suite
— Hands-on experience with AI image-generation tools
— Strong sense of composition, visual balance, and attention to detail
— Adaptable, attentive, and a fast learner
Nice to have
— Experience with UI/interface design
— Animation skills
— Experience producing GIFs/motion assets
What’s in it for you
— Strong product with industry-best metrics; among top 5 fastest-growing SaaS companies
— Exceptional compensation tied directly to results
— Direct communication and ownership without bureaucracy or politics
— Flexible remote work; option to work onsite in Belgrade or London offices
— Professional support including language learning, sports, health insurance, laptop coverage, and more
Location: București, Romania
Workplace: none
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Senior FullStack Developer to join our team in Bucharest!
What You'll get to do:
Own the design, development, and delivery of complex features and automation solutions across the stack.
Define, enforce, and continuously improve internal coding standards, operational processes, and best practices.
Refactor, optimize, and extend existing codebases and automation scripts with a focus on maintainability, performance, and scalability.
Lead code reviews, set quality expectations, and mentor junior and mid-level colleagues.
Ensure comprehensive testing and documentation across owned areas.
Take ownership of incident management, CI/CD pipelines, and operational support, including root cause analysis and prevention.
Drive technical decisions and contribute actively to architectural discussions and long-term technical direction.
Break down complex initiatives into deliverable tasks, provide reliable estimates, and communicate progress and risks to stakeholders.
Handle high-complexity incidents end to end and act as an escalation point for the team.
Share knowledge proactively and contribute to the team's overall technical growth.
What we’re looking for:
5+ years of professional experience in fullstack development.
Expert-level knowledge of JavaScript, HTML, and CSS.
Strong hands-on experience with Node.js, REST API design, and automation.
Deep understanding of OOP principles, design patterns, data structures, and system design fundamentals.
Proficiency with Git, Linux environments, and CI/CD pipelines.
Proven track record of improving code quality, test coverage, and development processes.
Strong communication skills, including mentoring, giving structured feedback, and cross-team collaboration.
Ability to work fully autonomously, take ownership, and drive initiatives in a fast-paced environment.
Advanced English (writing and speaking).
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: New York
Workplace: remote
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
What You'll Do
Manage and maintain HubSpot, including CRM organization, contact segmentation, workflows, campaign execution, and reporting
Build and execute email marketing campaigns and lead nurturing programs
Support demand generation initiatives across webinars, events, partnerships, content marketing, and digital channels
Assist with product marketing activities, including product launches, customer communications, sales enablement materials, and messaging
Coordinate with product, marketing, sales, and events teams to execute integrated marketing campaigns
Track campaign performance and provide insights and recommendations to improve results
Support conference, webinar, and event marketing initiatives throughout the year
Help maintain marketing assets, landing pages, campaign materials, and lead generation programs
Requirements
Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required)
Native English speaker
Based in the United States (ideally East Coast)
Strong hands-on experience with HubSpot
Experience executing email marketing and lead generation campaigns
Excellent written and verbal communication skills
Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
Self-starter with a strong sense of ownership and accountability
Comfortable working in a fast-paced, remote-first environment
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: Hong Kong; Dubai, United Arab Emirates; Singapore
About Hex Trust
Hex Trust is a fully-licensed and regulated financial institution for digital assets. We hold licenses in Dubai (VARA) and Singapore (MAS), are registered in Hong Kong (TCSP), and operate 24/7 from offices in Hong Kong, Singapore, Dubai, and Vietnam.
We are an integrated provider of custody, trading, financing, staking, and tokenization services. Our custody platform, Hex Safe, is one of the strongest in the market and serves 600+ institutional clients globally: investors and allocators (VCs, funds, family offices), Web3 companies (foundations, protocols, token issuers), and service providers (wealth managers, OTC desks, brokers, PSPs, corporates, banks). It stands out as the only platform offering regulated cold wallets with transaction signing under 1 second, compared to an industry average of around 2 hours.
As a pioneer in digital asset infrastructure, we are now expanding our ecosystem by strategically entering the payments’ business space. This expansion marks a pivotal milestone in our growth, aimed at bridging traditional finance with the digital economy through compliant, scalable and instant payment infrastructure.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly.
We are looking for a VP / Director Senior Sales for Cross-border Payments Solutions with a strong network across the payments and PSP ecosystem in APAC and the GCC. The ideal candidate has sold payment infrastructure into institutional clients, understands how PSPs and fintechs make integration decisions, and can speak credibly about stablecoins, on/off-ramps, settlement, and APIs.
As a Senior Payments specialist, you will help spearhead Hex Trust's strategic expansion, transforming our core enterprise capabilities into cutting-edge merchant solutions and global digital payment networks.
This role carries two mandates:
Scale our existing Convert-to-Pay business
by originating and closing PSP, acquirer, and fintech clients across APAC and the GCC — driving payment volume, recurring revenue, and stickiness from day one.
Secure a flagship design partner
to co-develop the next generation of programmable stablecoin payment infrastructure — a strategic, build-the-future mandate at the frontier of where payments and digital assets are heading.
This is a pure origination role with high autonomy and direct impact on revenue. You will own the commercial cycle end-to-end: prospecting, structuring, closing, integration coordination, and ongoing client coverage. The platform is proven, the licenses are real, and we have the right to win.
Duties & Responsibilities
Own the full commercial cycle for Convert-to-Pay: prospecting, qualification, structuring, closing, integration coordination, and ongoing client coverage across APAC and the GCC.
Identify and win new PSP, acquirer, fintech, and payment-infrastructure clients to grow stablecoin payment volume, recurring revenue, and assets in flow — this is a hunting role.
Translate Hex Trust's regulated, API-first stablecoin payment capabilities into commercial wins with senior payments and treasury stakeholders.
Identify, qualify, and secure a flagship design partner to co-develop the next generation of programmable stablecoin payment infrastructure — shaping requirements, structuring a co-build relationship, and turning early collaboration into a long-term commercial anchor. This is a core responsibility and a key deliverable for the role.
Work closely with product, client operations, compliance, and legal to deliver smooth onboarding and integration.
Feed product, marketing, and leadership with market intelligence and client signals that shape the roadmap and our go-to-market.
Requirements
7–10 years of institutional or B2B sales / business development experience, with meaningful time in payments.
Proven track record of selling payment infrastructure — ideally cross-border, on/off-ramps, acquiring, or stablecoin/digital-asset payment rails — into PSPs, fintechs, or financial institutions.
An existing, active network in the PSP and payments ecosystem across APAC and/or the GCC. This is critical; we are not building your network from scratch.
Strong working knowledge of stablecoins, settlement, treasury workflows, and payment APIs — you do not need to be an engineer, but you must speak credibly on these topics to technical and commercial audiences alike.
Demonstrated ability to run the full sales cycle independently — prospecting through close — in a lean, fast-moving environment, including consultative, product-minded selling and co-creating solutions with early or strategic partners.
Strong communication and interpersonal skills, with the ability to explain complex products clearly to senior stakeholders.
Fluent English is required. Mandarin (for HK/Singapore) or Arabic (for GCC) is a strong plus.
Highly organized and self-driven, comfortable in fast-paced, high-stakes environments.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive base salary plus uncapped, quarterly-paid commission
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Modern tools and technology to do your best work
Claude Enterprise access for all employees, with connectivity to all our internal tools and access to Claude Chat, Cowork, and Code
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Jakarta, Indonesia
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
About the Role
We are looking for an experienced and proactive
CRM Manager
to build and lead our customer relationship management function from the ground up. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating scalable processes, and is passionate about leveraging CRM to drive customer engagement, retention, and business growth.
As our
CRM Manager
, you will own the CRM strategy, implementation, and optimization, establishing the systems, workflows, and best practices that will support our long-term commercial success.
Key Responsibilities
Build and scale the company's CRM function from scratch, including strategy, processes, and technology.
Own the implementation, configuration, and ongoing optimization of the CRM platform.
Develop and execute CRM initiatives that improve customer acquisition, engagement, retention, and lifecycle management.
Design and automate customer journeys, lead nurturing programs, and communication workflows.
Partner closely with Business Development, Marketing, and Operations to ensure CRM supports business objectives.
Maintain high standards of CRM data quality, governance, and reporting.
Develop dashboards and performance metrics to monitor pipeline health, customer engagement, and campaign effectiveness.
Identify opportunities to improve customer experience through CRM insights and automation.
Train internal members on CRM best practices and encourage adoption across the organization.
Requirements
5–7 years of hands-on CRM experience.
Proven experience in a B2B and/or professional services environment.
Demonstrated success building or significantly scaling a CRM function from 0 to 1.
Strong understanding of CRM strategy, customer lifecycle management, automation, and data management.
Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar.
Analytical mindset with experience using CRM data to drive business decisions.
Excellent project management and cross-functional collaboration skills.
Self-starter with a strong sense of ownership and the initiative to identify opportunities and execute independently.
Excellent communication skills in English.
Based in Jakarta or close.
What We're Looking For
The ideal candidate is entrepreneurial, highly motivated, and enjoys building systems rather than simply maintaining them. You are comfortable working with ambiguity, take initiative without waiting for direction, and are excited by the opportunity to create a CRM function that will become a key driver of business growth.
Benefits
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
BPJS Manpower.
Private Health Insurance.
20 vacation days per year + local public holidays.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
Toronto, Ontario, Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUkraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Turkey; Kazakhstan; Brazil; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоleadUkraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоseniorHybrid New York or Remote (EST timezone); Clear, crisp async communication across teams and time zones; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
Lisbon, Portugal
География найма не уточнена
География найма не уточнена
Salt Lake City, Utah, United States
seniorBucurești, Romania
Удалённо
New York
seniorHong Kong; Dubai, United Arab Emirates; Singapore