Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Claude is used across government, from US federal civilian agencies to national security, state and local, and allied international governments, and nearly every model and product Anthropic ships has public sector work on the end of it. Each of those segments runs under its own regulatory and deployment constraints, so delivering Claude to them means standing up compliant infrastructure with cloud partners, landing new models in restricted environments, bringing our application suite to parity with commercial, and clearing frameworks like FedRAMP, repeated for every segment. We're hiring a Technical Program Manager to own that program.
Today that coordination is spread across the public sector product and engineering leads and the many teams they pull in: research, infrastructure, security, compliance, and product engineering. You'll become the single owner of that program, the person who knows where every workstream stands, what it is waiting on, and who needs to decide. Over time, government customers get new models and products on a predictable cadence, authorizations like FedRAMP run as a steady program rather than a one-off push, and each new segment takes less bespoke effort than the last.
Responsibilities
Own the program for delivering new Claude models into public sector environments: sequencing, dependencies, and tradeoffs across research, inference and capacity, cloud partners, safeguards, and compliance teams
Drive FedRAMP and similar authorization programs for Anthropic's public sector offerings, working with privacy, security, compliance, and platform engineering
Plan and sequence work across public sector segments, from model and API availability to application parity and segment-specific product work
Represent public sector requirements in model launch planning alongside the launch TPMs
Establish the operating rhythm: a single view of workstreams, owners, dependencies, risks, and status, with planning, escalation paths, and launch coordination across orgs
Convert recurring efforts into documented, repeatable processes so that each new segment or model requires less bespoke coordination
You may be a good fit if you
Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs
Have shipped software or infrastructure into regulated or restricted environments (government clouds, air-gapped deployments, FedRAMP or similar authorization frameworks) and can engage meaningfully with the infrastructure, ML, and security engineers doing the work
Have experience coordinating across multiple engineering teams and organizations simultaneously, including research, security, and compliance partners
Are highly organized and can manage multiple parallel workstreams effectively across distributed teams
Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations
Have excellent written and verbal communication skills, with the ability to influence without authority
Have worked on public sector, defense, or government cloud programs, or hold or are eligible for a US security clearance (preferred but not required)
Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to public institutions safely and reliably
Are a US person. We have agreements with the US Government that mandate this for these roles.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
Location: Remote-Texas; Remote-Florida; Remote-North Carolina; Remote-Arizona; Remote-Georgia
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Manager, Sales Engineering – Life Sciences leads and develops a team of Sales Engineers who act as strategic and technical advisors to life sciences prospects and customers. This role combines people leadership with deep industry and platform expertise, ensuring the team demonstrates how automation and AI can transform regulated, complex business processes across pharma, biotech, medtech, and related life sciences organizations. The manager partners closely with sales, product, and customer success leadership to build a high-performing, industry-credible pre-sales function.
WHAT YOU'LL DO AT UIPATH
- Lead, coach, and grow a team of Sales Engineers focused on the life sciences vertical, setting priorities and holding the team to a consistent standard of technical and industry credibility
- Partner with sales leadership to build account and territory strategy, allocate SE coverage, and identify growth opportunities across life sciences accounts
- Ensure the team delivers high-quality, industry-specific demonstrations and proof-of-value engagements that show how automation and AI improve regulated business processes
- Personally engage on strategic or complex deals as a player-coach, including executive-level conversations and technical architecture discussions
- Drive consistency in discovery methodology so the team can quantify business value and uncover automation opportunities across accounts
- Represent the life sciences SE team in cross-functional planning with Product, Engineering, Marketing, and Customer Success, feeding field insights back into the roadmap
- Champion best-practice sharing across the broader go-to-market organization and represent the life sciences point of view in company-wide SE initiatives
WHAT YOU'LL BRING TO THE TEAM
- Recruit, hire, and onboard Sales Engineers with life sciences domain expertise, building bench strength ahead of pipeline growth
- Set individual and team goals, conduct regular 1:1s, and manage performance including coaching plans and, where needed, corrective action
- Own capacity and coverage planning across accounts and deals, balancing workload and career development opportunities
- Develop enablement and certification plans so the team stays current on the platform, AI capabilities, and life sciences regulatory and compliance context (e.g., GxP, validation requirements)
- Create a feedback loop with the team to surface product gaps and competitive intelligence specific to life sciences
- Foster a collaborative, inclusive team culture and support career progression paths for Sales Engineers
Required Qualifications
- Demonstrated industry domain knowledge in the life sciences vertical (pharma, biotech, medtech, or CRO environments)
- Technical architecture skills sufficient to guide the team through complex, regulated solution designs
- Track record partnering with sales leadership on account strategy and deal support with Global 2000 enterprises
- Strong coaching, hiring, and performance-management skills
- Excellent executive communication skills, able to represent the team with customers, partners, and internal leadership
- Background in consulting, sales engineering, or automation programs
- Willingness to travel up to 25% annually
PREFERRED EXPERIENCE
- Prior experience managing or leading a team of Sales Engineers, solutions consultants, or technical pre-sales professionals
- Prior individual-contributor experience as a Sales Engineer or Solution(s) Engineer selling into life sciences accounts
- Experience scaling a pre-sales team through a period of growth
- Familiarity with agentic automation, RPA, and AI/ML-driven process transformation
#LI-KS6
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Remote (US)
IT Engineer
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We are seeking a motivated, systems-oriented IT Engineer to join our Corporate IT team. This role combines hands-on IT operations and Tier 1–2 support with ownership of identity, access, endpoint management, and employee lifecycle workflows.
You will work closely with the IT Operations Engineer and Security team to operate and continuously improve a modern, SaaS-first, highly automated IT environment. This is a junior but high-impact role designed for someone who wants to grow into identity-driven, automation-focused IT.
Responsibilities
Identity, Access & SaaS Operations
Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA.
Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools.
Help enforce least-privilege access principles and support periodic access reviews and audits.
Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes.
Endpoint & Device Management
Support macOS endpoint management using Addigy, Iru, or similar platforms.
Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows.
Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees.
Help maintain endpoint security standards and configuration baselines.
Employee Lifecycle & Automation
Execute and coordinate end-to-end onboarding and offboarding processes, including:
Account provisioning and access configuration
Device setup and logistics
Role-based access enforcement
Secure deactivation and asset recovery
Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability.
Ensure lifecycle processes are documented, repeatable, and auditable.
Identify opportunities to improve lifecycle efficiency and reduce operational risk.
Tier 1 & 2 IT Support
Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints.
Serve as an escalation point for more complex access, integration, or device issues.
Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes.
Identify recurring operational problems and contribute to durable, system-level improvements.
Vendor Lifecycle & IT Operations
Support vendor onboarding, evaluation, and renewals.
Assist with SaaS access reviews and vendor offboarding.
Help maintain visibility into vendor usage, contracts, and lifecycle status.
Contribute to improving procurement and asset tracking processes.
Requirements
2–3 years of experience in IT support, IT operations, or systems-focused roles.
Experience providing Tier 1–2 IT support in a SaaS-heavy environment.
Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC.
Hands-on experience with IAM platforms such as Okta, Azure AD, or similar.
Experience supporting Google Workspace or Microsoft 365 environments.
Experience supporting macOS environments or strong endpoint fundamentals.
Comfort working in a terminal / CLI environment appropriate to experience level.
Ability to read and modify scripts written in Python, Bash, or PowerShell.
Strong written communication and documentation skills.
Ability to work independently in a fully remote environment.
Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling.
Nice to haves
Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune.
Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows).
Exposure to SaaS-first, identity-driven IT architectures.
Familiarity with vendor management, procurement workflows, or asset lifecycle tracking.
Interest in identity governance, security-adjacent work, or enterprise automation.
Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications).
What we offer
Competitive compensation including salary and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: England; Portugal; Spain; Italy; Ireland; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
We're looking for a Staff Sales Engineer who's energized by solving hard, emerging problems at the intersection of AI, security, and software delivery. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through:
- Technical Selling and Deal Shaping
- AI Governance and Security Thought leadership
- Technical Champion Ownership and Thought Leadership
- Customer and Internal Advocacy
- Competitive and Strategic Selling
This role suits people who like translating deep technical complexity into business clarity, who are comfortable being one of the first to help define a category, and who bring varied backgrounds and ways of thinking to how we solve customer problems.
As a Staff Sales Engineer, you will be reporting to the Solutions Engineering leadership team and operate at the intersection of technical depth, business acumen, and competitive selling discipline.
_______________________________________________________________________
RESPONSIBILITIES
Technical Selling and Deal Shaping
- Lead deep technical discovery across Platform Engineering, DevOps, Security, and AI/ML teams to understand:
- AI governance requirements for agentic development (shadow AI, ungoverned MCP tools, agents holding real developer credentials)
- Software supply chain risk posture
- Regulatory and compliance drivers (e.g., EU AI Act, NIST AI Risk Management Framework)
- Secure development lifecycle requirements
- Shape technical requirements early in the sales cycle to align customer outcomes with Docker's differentiated value in AI governance, container security, and software supply chain integrity.
- Design, position, and execute structured PoCs/PoVs focused on:
- Sandbox, network, and MCP tool policy enforcement
- Image and artifact integrity (Docker Hardened Images, SLSA Build Level 3 provenance, verifiable SBOMs)
- Software supply chain visibility
- Agent and MCP tool governance controls
- Secure build pipelines
- Define clear success criteria, evaluation frameworks, and executive-ready value summaries.
- Influence decision-making through demos, workshops, architecture reviews, and technical executive briefings.
- Translate complex AI security and governance capabilities into clear business value narratives for CISOs, Heads of Platform Engineering, and AI leaders.
AI Governance and Security Thought Leadership
- Establish credibility as a trusted advisor on:
- Responsible AI development practices
- Secure AI model lifecycle management
- Software supply chain integrity (SLSA provenance, SBOMs, verified base images)
- Container and artifact security
- DevSecOps best practices
- Guide customers in implementing governance controls across AI-enabled SDLC workflows.
Provide architectural guidance for:
- Agentic AI development environments and runtime isolation (sandboxing)
- Policy-as-code enforcement across agents, tools, and machines
- MCP tool governance and allow-listing
- Identity and access governance for AI workloads (IdP-based role and policy assignment)
- Audit, logging, and SIEM visibility for agent activity
- Act as a subject matter expert on secure software supply chain and AI security trends in customer-facing engagements.
Technical Champion Ownership and Thought Leadership
- Build, own, and expand relationships with technical champions across Security, DevOps, Platform, and AI teams.
- Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices.
- Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities.
- Maintain engagement beyond the initial sale, ensuring outcomes are realized and leveraging insights to support future sales motions.
Customer and Internal Advocacy
- Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience.
- Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle.
- Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts.
Competitive and Strategic Selling
- Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle.
- Partner with Sales to develop technical win strategies for strategic and competitive accounts.
_______________________________________________________________________
QUALIFICATIONS
We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this. If you meet most of what's below and are excited about the rest, please apply.
- Experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise sales.
- Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria.
- Ability to engage credibly with senior technical and business stakeholders, including security and platform leadership.
- Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
- Experience with Docker, container ecosystems, or adjacent technologies strongly preferred.
- Development, agentic AI development, software development lifecycle, and/or software supply chain experience strongly preferred.
- Familiarity with AI governance, secure software supply chain (SLSA, SBOMs), MCP or agentic tooling, and DevSecOps practices strongly preferred.
- Must be fluent in English.
- Excellent communication, influence, and stakeholder management skills.
- Willingness to travel to customer sites up to 25%.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program working with an onboarding peer.
- You will learn how to navigate award-winning sales tools such as Salesforce, Opine, Sigma, and Docker.
- You will actively engage with senior stakeholders and manage relationships with clients.
- You will work closely with your peers and partner with SEs to develop strategies to advocate for our customers.
- At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role.
FIRST 60 DAYS
- You will be laser-focused on supporting the sales teams during your second month.
- You will have connected with all of your team members.
- You will gain in-depth knowledge of Docker's products and how they impact our customers.
- You will have an advanced understanding of tools, activities, and best practices to be successful in your role.
FIRST 90 DAYS
- In month three, you will be confident in your craft and ready to immerse yourself fully in our customers' business needs.
- You will continue efforts to improve messaging, processes, and activities.
- You will educate our clients about our product roadmap and undertake product training for users.
- You will be ready to operate independently at full speed.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Europe: €141,400– €202,000 OTE
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Expert 2 to join our Accounts & Billing team, who will be dedicated to understands and resolves basic & routine customer requests, identify customer escalations and Document every customer interaction. This is a customer facing role. Most customer interactions happen within Zendesk, with a few phone calls or chats, in-person meetings and Slack chats sprinkled in.
Responsibilities
In this role, you’ll:
Understands and resolves basic & routine customer requests, including customer escalations via phone/email/chat/side channel/live support or any other support/communication channel.
Communicates basic concepts to customers with appropriate empathy and urgency
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Document every customer interaction (email, phone, chat, side-channel communications). Document every internal interaction (research, cross-team engagement). Contributes to Knowledge articles.
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years of experience
Experience with account reconciliation or data analysis, including technical troubleshooting skills
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard, on-call rotation weekend and holiday hours
Ability to diplomatically address customer concerns and provide feedback
Demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Strong problem-solving skills and critical thinking
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Proficiency with Excel, SQL, database queries, ZenDesk
Experience with Salesforce, Zuora or other financial management software
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab’s Enablement & AI organization helps revenue teams build the knowledge, skills, tools, and confidence they need to sell GitLab effectively and deliver better customer outcomes. The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content, training, onboarding, and accreditations. It’s a high-impact, cross-functional team focused on improving field productivity, strengthening customer-facing capabilities, and measuring enablement’s contribution to business growth.
This role supports GitLabs Public Sector team and reports to the Vice President, Enablement & AI. Candidates located in the DC Metro preferred but not required.
What You'll Do
Develop and lead the successful execution of sales enablement programs to ensure internal and external Public Sector (PubSec) customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution across Federal, State, Local, and Education (SLED) markets.
Partner with Public Sector field leadership to identify needs, build out plans, and tailor/deliver content, customized to the nuances of federal, state, local, and education buying environments and procurement cycles.
Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the Public Sector business.
Collaborate with the enablement content and operations teams, along with other SMEs, to identify and develop core sales training and enablement curriculum customized for Public Sector, including compliance-specific content, for various internal and external audiences.
Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows and conferences relevant to the Public Sector community.
Leverage Salesforce, Clari, Claude and other tools to deliver training to the Public Sector team and educate them on how to use specific tools in support of federal contracting and deal processes.
Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness across the Public Sector, including Deal Desk and compliance-related guidance.
Measure and report on the effectiveness of sales enablement investments and the programs conducted, with attention to leading and lagging indicators tied to Public Sector business outcomes.
Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery within a Public Sector context.
What You'll Bring
Demonstrated progressive experience in a SaaS or software sales enablement role, preferably with expertise in DevOps and/or Open Source, with required experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated industry context.
Working knowledge of Public Sector procurement, compliance, and contracting requirements (e.g., FedRAMP, DAP, air-gapped/on-prem deployment considerations, federal account routing).
Ability to continuously meet due dates and execute on projects with positive impact from stakeholders.
Experience building relationships with sales leaders and their teams within Public Sector or Federal organizations.
Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans tailored to Public Sector buying cycles.
Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
Strong ability to interact and influence effectively with field sales professionals and management.
Exceptional written/verbal communication and presentation skills.
Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration.
Ability to thrive in a fast-paced, unpredictable environment.
Ability to travel if needed for events such as team offsites or training.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,000
—
$220,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Erevan, Armenia; Canberra, Australia; Vienna, Austria; Brussells, Belgium; Sarajevo, Bosnia and Herzegovina; Sofia, Bulgaria; Zagreb, Croatia; Prague, Czechia; Berlin, Germany; Athens, Greece; Rome, Italy; Dublin, Ireland; Kishinev, Moldova, Republic of; Budva, Montenegro; Bucharest, Romania; Tbilisi, Georgia; Warsaw, Poland; Bratislava, Slovakia; Astana, Kazakhstan; Beograd, Serbia
Workplace: remote
Senior Full-Stack Engineer
About the Role
We are looking for Senior Full-Stack Engineer with strong experience across React/TypeScript frontend development and Node.js/TypeScript backend systems. This is a long-term, fully remote opportunity within a fast-moving fintech environment, working EST hours.
The ideal candidate is proactive, asks thoughtful questions, and builds reliable, maintainable systems. The team actively uses AI coding tools such as Claude, so candidates must be comfortable using them and explaining their technical decisions.
Responsibilities
Build and maintain production-grade React,
Node.js
, and TypeScript applications.
Develop backend services, APIs, integrations, and server-side validation.
Manage PostgreSQL schemas, migrations, queries, indexes, and performance.
Write unit, integration, and end-to-end tests.
Design scalable systems using caching, queues, and background jobs.
Improve legacy code and contribute to ongoing technical remediation.
Collaborate with the team and clearly communicate technical decisions.
7+ years of professional software engineering experience.
Strong, recent React, Node.js, and TypeScript experience.
True full-stack expertise; primarily frontend candidates will not be considered.
Hands-on PostgreSQL experience, including migrations and indexing.
Production experience with AWS; ECS/Fargate, containers, S3, and CloudFront are preferred.
Experience with system design, third-party integrations, and end-to-end testing.
Comfortable using AI coding tools such as Claude.
Strong English and Russian communication skills.
Fintech or payments experience is preferred, including knowledge of ACH, reconciliation, compliance, and idempotency.
УдалённоseniorErevan, Armenia; Canberra, Australia; Vienna, Austria; Brussells, Belgium; Sarajevo, Bosnia and Herzegovina; Sofia, Bulgaria; Zagreb, Croatia; Prague, Czechia; Berlin, Germany; Athens, Greece; Rome, Italy; Dublin, Ireland; Kishinev, Moldova, Republic of; Budva, Montenegro; Bucharest, Romania; Tbilisi, Georgia; Warsaw, Poland; Bratislava, Slovakia; Astana, Kazakhstan; Beograd, Serbia
Location: Strava SF
Workplace: OnSite
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
As Senior Manager, Workplace, reporting to the Director of People Ops and Workplace, you'll lead a team of workplace professionals across the US, own our global workplace employee experience budget and real estate contracts, and build a standardized Workplace playbook, covering security, visitor policy, and daily operations, that scales consistently across every office This role will work closely with our People Team and leadership teams to create workplaces that not only support employee productivity and well-being but also upholds the company's commitment to fostering an inclusive culture.
This is a highly cross functional role. You'll partner closely with People leadership, IT/Security, Executive Business Partners and regional workplace coordinators and office committee leaders as you work to create a creative, supportive and safe working environment across Strava, while staying hands-on with the day-to-day operations of our San Francisco office, which you'll continue to oversee directly.
This position is on-site in our San Francisco office, five days per week.
WHAT YOU'LL DO
- Own and evolve Strava's global Workplace playbook, standardizing processes, procedures, and security/visitor protocols across all 9+ office locations
- Manage and grow a team of workplace professionals (currently 3 FTE + 1 contractor) across multiple US offices, providing clear delegation, coaching, and support
- Own the annual global employee experience workplace budget, including landlord relationships and vendor negotiations
- Partner with People leadership, IT/Security, and Legal to ensure consistent security and compliance practices across all offices
- Lead day-to-day workplace operations for Strava's San Francisco office (7 floors), including onsite events, space planning, and workplace systems
- Collaborate with workplace coordinators in each office location to implement best practices and maintain consistency globally
- Build scalable systems and processes that support Strava's continued global office expansion
WHAT YOU'LL BRING TO THE TEAM
- 7+ years of experience in workplace, facilities, or real estate operations, with progressive responsibility
- Proven experience managing people, ideally leading distributed or remote teams
- Experience owning workplace or facilities operations across multiple sites or offices
- Experience managing a budget of meaningful scale ($10M+), including vendor and contract negotiation
- Experience with international real estate or lease management is a plus
- Background scaling workplace operations at a fast-growing or expanding company is a plus
- Familiarity with workplace technology and systems (badge access, space management platforms) is a plus
For more information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking an Event Content Strategist Vice President to join the Global Events team. This role will be responsible for shaping and driving the content strategy across iCapital's US portfolio of proprietary and sponsored conferences. Reporting to the Global Head of Events, this individual will sit at the intersection of event strategy, agenda development, speaker management, and audience engagement. This role ensures every event tells a compelling and cohesive story that aligns with iCapital's business priorities, market positioning, and evolving industry trends.
Responsibilities
Develop and lead event content strategy, programming, and execution across iCapital’s US event portfolio.
Partner with the Brand, Product and Channel Marketing, Sales, Product, Investment Strategy teams, and senior leadership to identify key themes, trends, and thought leadership opportunities, ensuring content remains relevant, differentiated, and aligned with business objectives, industry developments, and client interests.
Establish content measurement frameworks to evaluate event effectiveness, audience engagement, and content pull-through across marketing channels, leveraging insights to inform future programming and extend the value of event content.
Own the end-to-end speaker journey across US events, including outreach, confirmation, content development, presentation reviews, rehearsals, briefing materials, production coordination, onsite support, post-event follow-up, and management of key communications and deadlines.
Partner closely with Product and Channel Marketing, Creative, Brand, Communications, Legal, Compliance, executive offices, and agency partners to coordinate content-related workstreams, ensuring alignment, accountability, and successful execution across stakeholders.
Serve as a trusted advisor to executives, clients, sponsors, and external speakers on content strategy, messaging, and event participation.
Partner with the Sponsorship team to maximize sponsor participation through speaking opportunities, panel discussions, thought leadership sessions, and content activations that align with sponsor expertise and business objectives.
Build scalable content and speaker management processes, including playbooks, timelines, and frameworks that improve efficiency, consistency, and execution across events.
Track agenda performance, speaker effectiveness, and audience engagement metrics, delivering post-event insights and recommendations to drive continuous improvement and inform future event strategy.
Qualifications
8–12+ years of experience in event content strategy, conference programming, communications, marketing, or related fields
Proven experience developing content programs for large-scale conferences, executive forums, or thought leadership events
Comfortable developing overarching content frameworks, partnering with senior stakeholders on messaging, managing executive and external speakers, and driving the detailed processes that turn event agendas into impactful live experiences
Deep understanding of wealth management, alternative investments, and asset management is strongly preferred
Experience working with executive leaders and external speakers
Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously
Strong written, verbal, and presentation skills
Able to travel domestically as needed
Benefits
The base salary range for this role is $150,000 to $165,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Mapbox Helsinki
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
This role is scoped by skill rather than by product. The problems below span multiple departments and show up across our Search and Places data work, our Location and Navigation Intelligence work, and the Platform work that makes Mapbox usable by agents. You'll be hired into one specific team or product area, but you'll work across teams where your expertise meets the highest-priority AI problems. You should expect to move between teams and tech stacks as the work demands.
At this level you own the technical design and delivery of a multi-component AI system, and you are accountable for the quality of what ships in your area.
IN THIS ROLE, YOU WILL:
- Define how the products you own should work, build a measurement framework for it, and build evaluation systems for non-deterministic behavior. Formulate hypotheses around the products we build and seek the signal needed to validate them. Define what a correct result is for a given input and state, determine whether to assemble datasets from real usage or hand-written cases, and gate changes on regression results.
- Run continuous evaluation of the products we build, whether APIs, SDKs, data representations, or reference applications, from the position of the end user, whether developer, agent, or consumer. Assess the gaps such as misuse of parameters or integration anti-patterns, recommend the fixes, and make sure they land.
- Own the MVP against an agreed north star technical design, and balance technical perfection against shipping useful increments.
- Build data pipelines and the tooling around them: ingestion, conflation, entity resolution, quality checks, and the batch and streaming jobs that keep a large dataset current.
- Track and pull external datasets, models, and benchmarks from published research and open-source releases. Evaluate what fits the problem and constraints , and decide when to adopt what exists versus build your own.
- Design feedback loops so that using a product generates data that improves it. Instrument systems so failures arrive with enough context to reproduce, then turn the recurring ones into evaluation cases.
- Design the boundary between a model and the tools it calls. Build or improve the model harness, decide what the model handles, what it delegates, and how to keep it working from the state it actually fetched.
- Work to a latency and cost target per request: streaming, partial results, caching, model routing, prompt structure.
- Build the internal harnesses and tools (CLI, MCP, and others) your team needs to iterate quickly, and share the parts that generalize with other teams.
- Raise the bar on your team through code and design review, and bring other engineers up on eval practice.
- Some of the technical questions in this area are still open. You will help answer them.
- Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Bachelors degree in STEM discipline and 5+ years of software engineering experience, with production ownership of services, pipelines, or SDKs.
- 2+ years shipping LLM-backed features to real users, in systems that carried error budgets, on-call rotations, and customers who noticed regressions.
- Direct experience or deep understanding of designing evaluations for non-deterministic systems. You can describe a dataset you built and the failure it caught.
- Data engineering depth: SQL, at least one distributed processing framework, and experience with pipelines where a wrong record mattered more than a slow one.
- Fluency with tool calling and agent orchestration, including the failure modes: stale context, hallucinated arguments, silent partial success, unbounded loops.
- Working knowledge of more than one agent harness, and opinions about where each of them is weak.
- Strong Python or TypeScript, and comfort reading code in whatever language the caller happens to be written in.
- Experience diagnosing latency in a distributed request path.
- Comfort with ambiguity, and the judgment to ship something narrow that works while the general solution is still unclear.
- Clear written communication. Mapbox is distributed across time zones and we make most decisions in documents and Slack.
NICE TO HAVE TRAITS FOR THIS ROLE
- Geospatial data experience: routing, geocoding, POI or address data, OpenStreetMap, or conflation of overlapping sources.
- Public API or SDK design experience, particularly for developers you never talk to.
- Experience building against MCP or similar tool transports.
- Experience running evals in CI, with a commercial harness or one you built.
- Automotive, in-vehicle infotainment, CarPlay, or Android Auto experience.
- Voice pipeline experience: streaming ASR, TTS, barge-in, endpointing, wake word.
- Work under constrained compute, offline, or intermittent connectivity.
- Experience operating a product through its first external integrations, where the customer finds the gaps before you do.
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX, or SF Bay Area or NYC
About the role
Cloudflare's Digital Marketing team is building a unified, signal-driven demand engine. It recognizes accounts at the web edge, acts on real-time intent, and turns anonymous traffic into high-velocity pipeline. That engine relies entirely on getting the right intent to the right place at the right time, and that handoff needs an owner.
We're hiring a
Senior Lead Management Specialist
to reimagine new ways to get BDRs and AEs richer buyer intelligence, faster, in a repeatable and scalable way—moving beyond traditional lead routing into real-time, signal-driven journey orchestration.
You will design a standard lifecycle and intelligence model that sales teams can trust, giving regional field teams the agility to run local campaigns while automatically equipping reps with the exact context needed to close deals faster.
You'll bridge the gap between digital engagement and sales execution, working alongside the Engine team to leverage Cloudflare's internal orchestration platform (Cloudflare OS) to automate manual queue management, list uploads, and lead routing. You'll report directly to the Senior Director of Digital Marketing and serve as the operational partner to Field Marketing, Regional Sales Leaders, Sales Operations, and BizApps. You will be the single point of accountability for how leads are processed, enriched, routed, and governed across Cloudflare's revenue engine.
The person we're looking for respects operational rigor and is energized to build high-velocity journey automation. If you can make sure no lead gets left behind today while building the signal-driven journey routing of tomorrow, we want to talk to you.
What you'll do
Architect & Run the Journey Operations Engine
Own the end-to-end lead lifecycle, routing algorithms, and queue architecture, ensuring 100% of qualified leads and intent signals are processed without delay or data drop.
Monitor lead-flow integrity continuously across platforms (Marketo, Salesforce, LeanData), writing automated health checks, error logging, and alert triggers to resolve bottlenecks before they impact sales.
Refactor legacy batch campaign operations into automated, real-time, event-driven routing logic.
Drive Automation via Cloudflare OS
Treat operational tech debt as bugs to be resolved through code, API integrations, webhooks, or programmatic rules engine builds.
Design extensible routing frameworks that give regional field marketing teams the agility to run local campaigns while maintaining strict global system standards.
Own Governance, Lifecycle Logic & Data Architecture
Own the lead scoring, account-to-lead matching, lifecycle states, and routing logic as a version-controlled source of truth.
Partner with Data Engineering and BI teams to optimize schema, identity resolution at the web edge, and account telemetry hygiene across the MarTech stack.
Define and govern logic change controls, API integration standards, and SLA tracking across marketing and sales systems.
Empower Sales Front Lines & Partner Cross-Functionally
Automate the delivery of buyer intent telemetry (e.g., intent topics, event participation) directly into sales-facing views to accelerate sales outreach.
Serve as the senior systems counterpart to Field Marketing leaders, Sales Development (BDR/SDR), Sales Operations, and BizApps to streamline GTM handoffs.
Establish a continuous feedback loop with Sales to measure lead quality, velocity, and stage conversion performance.
First-Year Outcomes
Zero Lead Leakage & Sub-15 Minute Routing:
Eliminate dropped, stuck, or misrouted leads across regional queues, ensuring 100% of qualified leads and intent signals reach the correct rep within 15 minutes.
Context-Rich Handoffs for Reps:
Automate the delivery of buyer intent telemetry to increase initial sales engagement and conversion rates.
Rapid Campaign Processing & SLA Enforcement:
Achieve a 24-hour processing standard for all regional events, webinars, and field campaign lists through Cloudflare OS automation workflows.
Transparent Account Journey Visibility:
Deploy clear, self-serve account-level engagement tracking within Salesforce so sales teams can identify active, high-intent target accounts prior to formal form fills.
Shorter Sales Cycles & Increased Pipeline Velocity:
Measurably reduce conversion timelines through automated lead prioritization and streamlined handoff workflows.
Skills, Knowledge, and Experience
7–10 years of experience
bridging B2B marketing operations with systems engineering, revenue operations, or MarTech architecture.
Deep mastery of enterprise MarTech and CRM platforms—specifically
Marketo, Salesforce, and advanced lead routing engines (e.g., LeanData)
.
Strong engineering aptitude with practical experience using
APIs (REST/SOAP), Webhooks, SQL, or scripting (Python, JavaScript, or Bash)
to interface with platforms and automate data flows.
Demonstrated ability to design state logic, lifecycle state transitions, and complex routing architectures with software-level change management discipline.
Proven track record of automating manual MOPs workflows (list imports, campaign provisioning, enrichment) through workflow engines or custom scripts.
Strong command of data governance, SLA monitoring, data layer schema, and account-to-lead matching models.
Experience partnering directly with Field Marketing, BDR/SDR managers, Sales Ops, BizApps, and Data Engineering teams.
A systems-thinking mindset—you view marketing operations as an engine of connected microservices and default to automating the repeatable.
Bonus Points
Experience building on internal orchestration platforms, worker nodes (e.g., Cloudflare Workers), or IPaaS environments.
Exposure to server-side tracking, edge technologies (e.g., Zaraz), CDPs, and account-based intent platforms (Demandbase, 6sense).
Working knowledge of global compliance frameworks (GDPR, CCPA) implemented programmatically across data pipelines.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $138,000 - $190,000.
For New York City based hires: Estimated annual salary of $132,000 - $182,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Midland, TX
Senior Project Manager – Transmission & Distribution (Power Delivery)
Location:
Texas
Employment Type:
Full-Time
Travel:
Required
Lead the Infrastructure That Powers Communities
Strengthening our nation's power grid isn't easy, but it's essential. Every time someone charges a phone, runs the A/C, or powers a business,
Michels Power, Inc.
is behind the scenes delivering safe, reliable electrical infrastructure.
Michels Power, Inc. is one of the nation's premier
power delivery contractors
, executing the full lifecycle of electrical infrastructure projects, including:
High-voltage transmission line construction (overhead & underground)
Substation construction, expansion, and upgrades
Distribution system modernization (overhead and underground)
Renewable energy interconnections and grid integration
Emergency storm response and power restoration
Our work keeps communities connected, resilient, and growing.
Join us and build a career that truly makes a difference.
Position Overview
As a
Senior Project Manager – Transmission & Distribution
, you will lead a phase of a major utility infrastructure program or oversee multiple large-scale power delivery projects valued at
$10 million or greater
. You will be accountable for every aspect of project execution, from pursuit, estimating, and contract negotiations through construction, client management, and final closeout.
This role serves as a critical leader within Michels Power, providing strategic direction to project teams while ensuring exceptional safety performance, operational excellence, client satisfaction, and financial success.
The ideal candidate is a proven construction leader with deep experience in
transmission, substation, and distribution infrastructure
, strong commercial acumen, and the ability to develop teams while delivering complex projects in dynamic field environments.
Key Responsibilities
Lead large-scale transmission, distribution, and substation projects from pursuit through final completion
Manage project scope, schedule, budget, quality, safety performance, and profitability
Directly supervise and mentor Associate Project Managers, Project Managers, and assigned project staff
Review contracts, project plans, specifications, and bid documents to fully understand project requirements and risks
Coordinate and lead estimating efforts, proposal development, RFP responses, and competitive bid submissions
Serve as the primary point of contact for clients, utility owners, subcontractors, and key project stakeholders
Build and maintain strong customer relationships while ensuring proactive communication throughout project execution
Coordinate field operations with construction management and field leadership to ensure safe, efficient project delivery
Manage contract administration, change orders, claims, variations, and project closeout activities
Review project performance metrics, forecasts, schedules, and cost reports while implementing corrective actions as needed
Conduct project meetings, lead presentations, facilitate problem-solving discussions, and support executive reporting requirements
Ensure compliance with utility standards, environmental requirements, permitting obligations, and governmental regulations
Promote Michels' safety-first culture and ensure adherence to all company safety policies and procedures
Drive continuous improvement through lessons learned, operational feedback, and best-practice implementation
Leadership Responsibilities
As a senior leader within the organization, you will:
Develop and mentor project management talent
Direct work activities and establish accountability across project teams
Build effective, high-performing teams that support operational success
Foster collaboration between internal departments, field operations, clients, and external partners
Make sound decisions in complex project environments while balancing schedule, cost, quality, and safety considerations
Support employee engagement, professional development, and succession planning initiatives
Why Michels Power?
Ranked
No. 1 Electrical Transmission & Distribution Contractor
by
Engineering News-Record
National leader in
transmission, distribution, and substation construction
Family-owned and operated with long-term stability
Average of
$5,000 per employee annually invested
in training and development
High-impact work supporting critical infrastructure and communities
Strong safety culture where everyone is responsible regardless of title
Part of the Michels family of companies, one of North America's largest infrastructure contractors
Comprehensive Benefits
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance & Identity Theft Protection
Benefits may vary by position and location.
Why You?
You're a dedicated, value-driven professional who wants to work alongside people who take pride in their work.
You relish solving complex challenges, embracing evolving technology, and finding better ways to build critical infrastructure.
You don't believe in "that's how we've always done it" and continuously seek opportunities to improve performance and outcomes.
You want your contributions recognized and your leadership trusted.
You value having the autonomy to make decisions while knowing the support of an industry-leading organization is behind you.
You want to make a meaningful difference by helping deliver infrastructure that powers communities and drives progress.
What It Takes
Bachelor's degree in Construction Management, Engineering, Project Management, or a related field, and
7-10+ years of related experience
, or an equivalent combination of education and experience
Demonstrated success managing
large-scale utility, transmission, distribution, substation, or power delivery construction projects
Experience leading projects valued at
$10 million or greater
Proven ability to manage project scope, schedule, budget, procurement, risk, and field execution
Experience supervising project management personnel and leading multidisciplinary project teams
Strong understanding of contract administration, change management, estimating, and project controls
Proficiency with
Microsoft Office Suite
Experience with project management and scheduling software such as
Primavera P6, HCSS, Microsoft Project, or similar platforms
Strong communication, leadership, negotiation, and organizational skills
Valid driver's license with an acceptable driving record
Willingness to travel and support long-term onsite project assignments as required
Preferred Qualifications
PMP, PE, or other advanced professional certifications
Experience with utility owners, cooperatives, municipalities, and investor-owned utilities
Background in overhead transmission, underground distribution, and/or substation construction
Experience managing complex, multi-discipline power delivery programs
Familiarity with MISO, SPP, ERCOT, PJM, or other regional transmission environments
Advanced contract negotiation, estimating, and business development experience
Build Your Career While Powering Progress
At Michels Power, you don't just manage projects. You lead teams, develop talent, strengthen client partnerships, and deliver the critical infrastructure that powers communities across the country.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote - USA
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Clinical Pharmacy team is an innovative team that utilizes a member-centric approach to provide comprehensive medication management services. The Pharmacy Programs Specialist will work to support Medicare quality metrics, medication management initiatives, and maintain Centers for Medicare and Medicaid Services compliance standards.
In this role, you would perform validation of claim adjudication ensuring appropriate access to care and support telephonic outreach for plan members, providers and other healthcare professionals. In addition, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners.
As a Pharmacy Programs Specialist you will:
Create, manage, and respond to cases and/or escalate to Clinical Pharmacists on the Team.
Contribute to improving Part D Star measures by resolving root causes of medication management problems and taking appropriate action to provide recommendations based on profile review or patient interview.
Represent for the Pharmacy team and participate in cross-functional team meetings
Collect and present data and trends from Pharmacy Benefits Manager (PBM) delegated functions to cross-functional operational workgroups to propose process improvements
Deliver on cross-functional team initiatives and ad-hoc projects that impact Clover business goals
Provide guidance to internal and external teams in regards to pharmacy clinical and regulatory workflows, policies and processes
Serve as a liaison between PBM Account Management Team and Clover Health and escalate any questions that need PBM involvement for resolution.
Organize pharmacy team meetings with internal and external partners.
Think critically and problem solve to prioritize and work more efficiently
Improve team’s capacity and knowledge
Distribute work to peers and strategize completion of quality assurance projects that require short turn around times
Provide recommendations on and deliver Part D content knowledge updates on internal knowledge base directory annually and ad-hoc
Lead educational training for cross functional teams on Part D knowledge and vendor platforms
Participate in call center quality assurance reviews
Perform strategic work to increase MTMP Star measure
Navigate and use tools and platforms required for task/queue-based work
Show curiosity as to how work impacts the business and how that work is generated
Complete a larger volume of assigned tasks with increasing focus on program/project-based opportunities and work and serve as a resource to others
Communicate with the pharmacy leadership team in a timely manner when issues arise.
File, review, and validate reports to ensure compliance with Medicare guidelines.
Gather data and generate reports to improve clinical pharmacy quality metrics.
Participate in training and orientation of new team members, as needed.
Execute other job duties as assigned.
Success in this role looks like:
Within 90 days:
You have seamlessly integrated into the Pharmacy team and completed all the necessary training modules, familiarize yourself with the organization's platforms, and established a strong knowledge of Clover Health Part D benefit. You are capable of validating claim adjudication to ensure appropriate access to care and provide telephone support to plan members, prescribers, and pharmacies.
Within 6 months:
You will be fully engaged in oversight of accurate Part D benefits that are in compliance with CMS requirements. You have demonstrated the ability to collaborate effectively with interdisciplinary teams, providing member experience support and contributing to resolving member medication related escalations.
Long-term:
You will be measured based on pharmacy operational metrics, the integration of innovative technologies to enhance pharmacy services and improve patient outcomes, the enhancement of operational efficiency, and contributions to achieving the organization’s strategic objectives and key results.
You should get in touch if:
You have a National Certification (CPhT) Pharmacy Technician License (preferred).
You have at least three (3) years of experience working in pharmacy, managed care organization, medical office or in a hospital setting.
You are fluent in English and Spanish, both orally and in writing.
You have an understanding of managed care.
You have PC skills in Windows-based applications.
You have excellent written and oral communication skills.
You are able to work Eastern Time (ET) hours; candidates in this time zone, preferred.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$53,800
—
$70,000 USD
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Singapore
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
Now we are looking for a
Sales Development Representative
to reach out to new and prospective clients globally, with a particular focus on the Apac region, Malaysia.
We’re a remote-first, internationally distributed team that values accountability, collaboration, and impact. If you’re motivated by solving meaningful challenges and building technology that makes a difference, we’d love to hear from you.
What You Will Be Doing:
Sales prospecting and lead generation across Malaysia
Cold outreach to new and prospective clients via LinkedIn, emails, calls, network, etc
Industry research to define targets for the outreach and potential pockets of growth, craft value proposition, etc
Researching companies and their representatives to define the most relevant targets and decision-makers
Pushing conversations to the product demo calls
Supporting Business Development Managers in their re-engagement with the targets
About You:
Demonstrated experience in lead generation/cold sales as a Business Development or Sales Development Representative in B2B cloud, SaaS software or financial services, compliance, crypto, RegTech
Outstanding writing, communication and negotiation skills; fluency in IT vocabulary; and ability to digest technical information & product specs
Good command of the English, Malay, and Chinese language
Experience with selling software solutions
Strong analytical skills in market research
Skilled user of LinkedIn, Crunchbase, email trackers, CRMs, etc.
Experience with Salesloft or similar platforms is a plus
Drive top-of-the-funnel lead generation for account executives and sales managers
Update and manage all sales activities, opportunities, and account information in CRM
Consistently achieve monthly quota of qualified opportunities
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Panama City, Panama
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential small and medium-sized business accounts.
What You Will Do
Drive revenue growth by consistently meeting and exceeding account growth targets.
Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management.
Take a consultative, solutions-oriented approach with every client.
Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets.
Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.
What We Are Looking For
Bachelor’s degree (BA/BS).
3+ years of experience in a quota-carrying commercial role.
Fluency in English and Spanish.
A solid quantitative background.
Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.
What Will Make Us Really Love You
You bring genuine sales energy and enthusiasm for growing accounts.
You have an eye for detail.
You’re passionate about advertising and ad-tech, and stay current on industry trends.
You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine.
You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling.
You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.
Why Join Aleph
Impact: Own the full client lifecycle for TikTok advertisers in Panama and see the direct results of your work on your accounts and revenue.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead.
Flexibility: A hybrid setup (2 days per week in the Panama City office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
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