Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years managing projects with real deadlines and real stakeholders, ideally customer-facing. Software experience is a plus, but strong project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Side projects where you built something with software, automations, or AI tools are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience managing projects in school, internships, or on a job site is a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
We are looking for an Engineering Manager, Security to lead the teams that secure our cloud, our infrastructure, and the code we ship. You will manage two closely linked groups:
- Cloud & Infrastructure Security: engineers who own cloud security posture, configuration hardening, and infrastructure vulnerability management across GCP, AWS, and Azure, plus containers, Kubernetes, and SaaS platforms.
- Application Security & Secure SDLC: engineers who run our SCA, SAST, and IaC scanning programs, drive remediation with engineering teams, and deliver secure development training.
The core responsibility of this role is getting vulnerabilities fixed on time. You will partner with engineering teams across the company to drive remediation of cloud, infrastructure, and code findings within SLA, so that we consistently meet our compliance commitments (SOC 2, ISO 27001, PCI DSS, FedRAMP, and customer contracts). You will hire and grow a high-performing team, set the strategy and roadmap for vulnerability management from code to cloud, and make secure-by-default the easiest path for every developer. You will not run incident response yourself, but you need to understand it well enough to support the incident response team with context, prioritization, and follow-up fixes.
What You'll Do:
TEAM LEADERSHIP & STRATEGY
- Build, lead, and mentor a team of cloud security, infrastructure vulnerability management, and application security engineers; own hiring, career development, and performance management.
- Define the multi-year roadmap and quarterly OKRs for cloud security, vulnerability management, and Secure SDLC, balancing risk reduction against developer velocity.
- Set clear ownership, operating rhythms, and on-call/escalation processes across the team.
- Report on security posture, risk trends, and program metrics to engineering and executive leadership.
REMEDIATION & COMPLIANCE DELIVERY
- Own remediation SLAs by severity across cloud, infrastructure, container, and code findings, and make sure they map to our compliance obligations (SOC 2, ISO 27001, PCI DSS, FedRAMP, customer contracts).
- Partner with engineering managers and tech leads to plan, prioritize, and land fixes within SLA without stalling roadmaps.
- Run a regular remediation review with engineering leadership: open findings, SLA burn-down, upcoming SLA breaches, and owners.
- Manage the exception and risk-acceptance process: documented justification, compensating controls, expiry dates, and approvals.
- Build automated workflows that route findings to the right owning team, track them to closure, and escalate before SLAs are breached.
- Work with Compliance/GRC to produce audit-ready evidence of remediation timeliness, and lead the security side of external audits for vulnerability management controls.
- Track and report metrics such as SLA attainment, mean time to remediate, backlog age, and exceptions, by team and severity.
CLOUD & INFRASTRUCTURE SECURITY
- Lead infrastructure vulnerability management across cloud workloads, containers, registries, data stores, and platform services, from scanning and contextual risk triage to remediation workflows.
- Oversee configuration hardening and secure baselines across GCP (primary) and supporting AWS and Azure environments.
- Own the strategy for Cloud, Kubernetes, and Data Security Posture Management (CSPM, KSPM, DSPM) tooling; make sure findings are accurate, prioritized, and actionable.
- Secure critical SaaS platforms with sound configurations, access controls, and integrations.
- Partner with Platform and ML Infrastructure teams to secure multi-tenant and AI infrastructure.
APPLICATION SECURITY & CODE SCANNING
- Own the SCA, SAST, and IaC scanning programs end to end: tool selection, CI/CD integration, rule tuning, noise reduction, and developer experience.
- Drive software supply chain security, including dependency management, SBOMs, artifact signing, and progress through SLSA levels.
- Feed code-scanning findings into the central remediation workflow so they reach the owning team automatically and are tracked against SLA.
- Shift IaC security left so misconfigurations are caught in pull requests, before they reach production.
SECURE SDLC & DEVELOPER ENABLEMENT
- Define and run the Secure SDLC program: security requirements, threat modeling, secure design reviews, and release gates proportionate to risk.
- Build and deliver security training, including onboarding, role-based secure coding training, and targeted sessions driven by real vulnerability trends.
- Develop paved roads, secure defaults, and guardrails that make the secure path the easiest path for engineers.
- Grow a Security Champions network across engineering teams.
INCIDENT RESPONSE PARTNERSHIP & COLLABORATION
- Understand the incident response lifecycle well enough to support the IR team: supply asset, exposure, and vulnerability context, and help assess blast radius.
- Own follow-up remediation from incidents and postmortems that touch cloud, infrastructure, or code, and track it to closure.
- Feed incident learnings back into scanning rules, secure baselines, and developer training.
- Collaborate with Security Monitoring/Detection, Incident Response, Offensive Security, PSIRT, Architecture, DevOps, and Platform Engineering.
- Help communicate security advisories, best practices, and updates to customers.
- Tune into threat intelligence alerts to promptly manage patching of critical, exploitable vulnerabilities.
Required Skills & Experience:
- 8+ years in security engineering, cloud security, or DevSecOps, including 2+ years managing security engineers (or 3+ years as a tech lead with formal people-leadership responsibility).
- Deep, hands-on knowledge of cloud security in GCP plus working knowledge of AWS and/or Azure: IAM, networking, logging, org policies, and security services.
- Proven track record running vulnerability management programs at scale and driving remediation across many engineering teams to meet SLAs, across cloud infrastructure, containers, and application code.
- Hands-on experience with CSPM/CNAPP platforms (e.g., Wiz, Orca, Prisma Cloud, Lacework, GCP Security Command Center).
- Hands-on experience with SCA, SAST, and IaC scanning tools (e.g., Snyk, Semgrep, CodeQL, Checkmarx, Socket, Dependabot, Checkov, tfsec) and integrating them into CI/CD.
- Strong understanding of Kubernetes and container security, and Infrastructure-as-Code (Terraform or similar).
- Proven track record of building or maturing a Secure SDLC program, including developer security training.
- Ability to write and review code or automation (Python, Go, TypeScript, or similar).
- Strong understanding of how remediation SLAs and security controls map to compliance frameworks (SOC 2, ISO 27001, PCI DSS, FedRAMP, CIS, NIST), and experience producing audit evidence.
- Working understanding of security incident response in cloud-native environments, enough to partner effectively with IR and detection teams.
- Excellent communication skills, with the ability to influence engineering leaders and explain risk in business terms.
Bonus Qualifications:
- Experience securing developer platforms, multi-tenant SaaS, or AI/ML infrastructure.
- Experience with software supply chain frameworks (SLSA, Sigstore, SBOM standards).
- Experience building a Security Champions program or developer-facing security tooling.
- Experience leading the security side of external audits (SOC 2 Type II, ISO 27001, PCI DSS, or FedRAMP).
- Relevant certifications (e.g., CCSP, GCP Professional Cloud Security Engineer, OSCP, CSSLP), though not required.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
We are looking for a SOC Engineer to join our Security Operations team and help defend a fast-moving, cloud-native AI vibe-coding platform. In this role, your primary mandate will be building and evolving our security data lake, engineering reliable security telemetry, and owning high-fidelity detection engineering end-to-end. You will unify cloud, identity, endpoint, and application telemetry, staying on top of emerging threats to rapidly build and tune detections across our environment. Alongside this data and detection mandate, you will support incident investigations as needed to translate real-world threats into stronger automated defenses. This is a hands-on engineering role requiring strong technical depth, understanding of modern software engineering and CI/CD systems, familiarity with cloud-native infrastructure (especially GCP), and expertise in security data pipelines and detection workflows.
What You'll Do:
- Security Data Lake & Detection Engineering: Architect, expand, and maintain our security data lake while designing, testing, and tuning custom detection rules to maximize threat coverage and minimize noise across our cloud-native stack.
- Threat Awareness & Rapid Assessment: Continuously monitor emerging threats (0-days, bad actor activity, public exploitation campaigns, bug bounty reports, customer security issues) and rapidly assess their applicability to Replit's infrastructure, SaaS services, internal tools, and platform components.
- Investigation & Impact Analysis: Conduct targeted investigations to determine impact, analyze logs, telemetry, and system behaviors using SIEM, metrics, and Cloud Logging and identify gaps in detection/visibility.
Required Skills & Experience:
- Building and evolving the security data lake, unifying cloud, identity, endpoint, and application telemetry; hands-on experience with SIEM, Cloud Logging, and log-based investigation workflows.
- Engineering reliable security infrastructure and automation using infrastructure-as-code to close visibility gaps and perform log-based investigations.
- Proven expertise in detection engineering end-to-end, specifically developing, testing, and tuning custom detection rules to maximize threat coverage and reduce noise across complex environments.
- Strong understanding of software engineering fundamentals (code structure, build systems, dependencies, package ecosystems).
- Understanding of CI/CD pipelines and DevOps workflows.
- Solid knowledge of cloud architecture, especially Google Cloud Platform (GCP) services in modern cloud-native deployments.
- Familiarity with SaaS architectures, identity systems, and integration patterns.
Bonus Qualifications:
- Experience with threat intelligence, security research, or vulnerability analysis.
- Familiarity with Kubernetes, containers, serverless infrastructure, or modern distributed systems.
- Ability to write scripts or small tools for investigation or automation (Python, Go, Bash).
- Experience working with bug bounty programs or coordinated vulnerability disclosure workflows.
- Experience in fast-paced, cloud-native, or AI/ML-driven environments.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.
We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.
You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.
What You Will Focus On
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment & maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovision.
Skills We Are Interested In
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees and other departments.
If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Beijing, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
What can you tell your friends when they ask you what you do?
As a Data Analytics Engineer I help app professionals to have the most comprehensive and high quality App market data, this is the key role of App ecosystem in various business practices.
How will you be doing this?
- As part of our agile and growing organization, you will challenge norms and find better ways to partner with our product organization and various stakeholders to ensure we are meeting the needs of our business requirement while properly setting expectations.
As a Data Analytics Engineer, you will be working on data profiling, data quality monitoring, data cleansing and root cause analysis, this includes:
- Data quality assurance and related process implementation and improvement.
- Can quickly understand how the dataset is structured and what is the relationship inside it.
- Working on the front line for problem analysis and ad-hoc requests from external teams, provide strong support to product managers.
- Communicate well and clearly with teams overseas in both oral and written English.
- Becoming better at what you do every day.
What will you bring to the team?
- You should be a strong Data Analytics Engineer in the data operation domain.
- Proficient in SQL.
- Experience with Linux and Shell Script programming - Python programming skills is a big plus.
- Experience in statistics and data mining, Big Data or BI solutions is a big plus.
- Willing to analyze problems hidden by huge amounts of data and good at summarizing problem reports, Tableau experience is a big plus.
- Strong presentation skills. Feel comfortable to explain data pattern findings from data/problem to other stakeholders, e.g. product managers, senior management, etc.
- Good communication skills and feel comfortable to work in an English working environment.
- Self motivated and strong ownership. Be sensitive about any potential issues inside the production data set.
- Strong willingness to drive complex issues moving forward, coordinating with all stakeholders globally.
- Energy and creativity are key characteristics that describe you and the projects you lead. You make it happen. Boom!
- You’re an app devotee, positively curious and a technology enthusiast.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Singapore
About the Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
About the role
You will act as a key partner to our commercial teams by creating logistics solutions that help profitable deals happen.
You’ll be responsible for:
Securing the most competitive freight rates across global routes
Managing relationships with shipping lines, forwarders, hauliers and warehouses
Supporting shipments across North America, South America, Türkiye, Australia and Asia
Solving urgent logistics issues quickly and commercially
Improving margins through smarter freight buying and routing
Providing market updates on freight trends, risks and opportunities
Coordinating bookings, documentation and delivery performance
Working closely with traders, suppliers and customers globally
Helping improve systems, processes and ways of working
Requirements
You’ll Be Great If You Are:
Fluent in English is mandatory. Fluent in Mandarin or Cantonese would be an advantage.
Strong communicator who can build relationships globally
Commercially minded and cost-aware
Calm under pressure and highly organised
Excellent problem solver who moves quickly
Comfortable challenging suppliers and negotiating rates
Detail-oriented but able to see the bigger picture
Adaptable across time zones and changing priorities
Ideal Background
Freight forwarding
Shipping / ocean freight
Logistics management
Commodity trading support
Import / export operations
Supply chain management
Benefits
International exposure across multiple continents
High-impact role directly supporting commercial success
Autonomy and ownership from day one
Fast-growth company with ambitious plans
Real progression into senior logistics or commercial roles
No two days are the same
УдалённоSingapore; Adaptable across time zones and changing priorities
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11745 Executive & Business Administrative Support Virtual Assistant
Independent Contractor – CPT-11745 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A business owner running two companies in talent acquisition, workforce development, employee screening, and compliance services needs an organized Business Support VA to handle front- and back-office administration.
The VA will support daily operations across both businesses, including phone coverage, client communication, calendar management, invoicing and payment follow-up, recruiting administration, research, approved prospect outreach, data organization, and light social media scheduling (secondary).
The VA will handle scheduling, pricing, and general service questions for the screening company using approved information. The VA will not access or discuss drug test results, background check results, I-9 documents, or any medical or donor information, and will route those inquiries to the owner. A signed NDA is required before any system access.
The ideal candidate will bring strong administrative experience, excellent organization, professional phone and written communication skills, and the ability to manage multiple priorities across two related businesses
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive & Office Administration
Manage calendars, appointments, scheduling requests, and routine reminders
Monitor and organize business email inboxes
For the first two weeks, draft email replies for the owner’s approval rather than sending on her behalf
Maintain organized administrative records, task lists, and follow-up items
Assist the owner with recurring office and executive support tasks
Identify urgent matters and communicate priorities promptly
Phone Coverage & Client Communication
Answer the screening company’s phone line through RingCentral
Schedule testing and screening appointments
Provide approved pricing and service information
Route results or case-specific questions to the owner
Respond to routine client inquiries using approved information and procedures
Follow up with prospective and existing clients on outstanding items
Maintain accurate client and prospect records, organized separately for each business
Billing & Recruiting Administration
Prepare, send, and track invoices and payment follow-ups
Post job openings and track applicants
Send interview invites and confirmations (the VA does not conduct interviews)
Update information in the company’s ATS and future CRM platforms
Assist with basic administrative records as directed, excluding the restricted records above
Research & Business Development Support
Research and build a list of drug and alcohol testing collection sites in Georgia
Run daily searches on SAM.gov and the Louisiana and Georgia state procurement portals
Send a weekly summary of matching opportunities
Send approved prospect outreach and follow-up emails from a tracker
Systems & Marketing Administration (Secondary)
Organize contact records, business documents, and administrative data
Schedule social media posts using existing Canva templates and Claude-supported content frameworks
Maintain recurring marketing posting schedules without assuming responsibility for overall marketing strategy
Assist with process documentation and new administrative workflows as systems change
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive support, or business operations experience required
Excellent spoken English and professional phone communication required
Excellent written English and professional communication required
Calendar, inbox, and client follow-up experience required
Outlook / Microsoft Office proficiency required
Signed NDA required before system access
CRM, ATS, or comparable record management experience preferred
RingCentral or business phone system experience preferred
Invoicing or accounts receivable follow-up experience preferred
Job posting or applicant tracking experience preferred
Canva and basic social media scheduling experience preferred
Government procurement or bid research experience a plus (Training Provided)
Talent acquisition, HR, or compliance services experience a plus
IDEAL CANDIDATE PROFILE
Highly organized, proactive, and dependable
Confident and professional on the phone with clients and callers
Discreet with confidential information and clear on what must be routed to the owner
Comfortable supporting a business owner managing multiple companies
Strong attention to detail and accurate recordkeeping
Able to manage multiple priorities without overlooking follow-ups
Willing to learn new software and administrative procedures
Resourceful and interested in growing with the business
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Outlook / Office
RingCentral – Client Phone System
Zoho ATS – Existing System; Replacement Planned
CRM Systems – Final Platforms TBD
Invoicing Platform – Client System TBD
SAM.gov and State Procurement Portals (Training Provided)
Canva
Claude – Client-Provided Content Frameworks
Gusto – Familiarity a Plus
Work Schedule
Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 10:00 AM–4:00 PM CT
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance)
Daily Working Time: 10:00 AM–4:00 PM CT
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Security Operations Center
Location: Remote Australia
Compensation Range: $180,000 to $215,000 AUD base plus bonus and equity.
What You’ll Do:
As our Principal SOC Analyst in Australia, you're the most senior technical voice on the APAC SOC floor, working Monday to Friday. You'll take ownership of the hardest intrusions, turn what the floor sees every day into durable detection and product improvements, and raise the bar for every analyst around you. You'll lead by example as a cultural driver for the team, and you'll help build our Human Led Agentic SOC, where agents handle volume and humans own quality. You'll work closely with Product, Product Research and Detection Engineering & Threat Hunting. We'll also support you in publishing your research through Huntress blogs, webinars and conference talks.
Responsibilities:
Own complex, multi-host intrusions end to end, from triage through forensic timelining, root cause and remediation, across endpoint, identity (Microsoft 365 / Google Workspace) and SIEM telemetry
Act as the SOC's technical partner to Product, Product Research and DE&TH: turn recurring floor pain points into lasting detection, suppression and product fixes rather than workarounds
Perform advanced static and dynamic malware analysis, research emerging tradecraft, and publish findings through Huntress content
Find repeatable investigation patterns and toil, then design, build and maintain both automation and human-led agentic workflows with Workflow Engine owners, Product and Engineering, with inline QC/QA built in from the start
Own quality on the floor: grade AI agent and analyst output, trace misses to their root cause and fix them at the source, and act as final technical reviewer on detection tuning, suppression decisions and high-impact incident reports
Provide technical leadership and mentoring across every level of the team: set investigation standards, run case reviews, ride-alongs and knowledge sessions, advise the Senior Manager on SOC direction, and help assess candidates in the hiring process
Be a cultural driver for the team: model Give a $hit, Warrior Spirit and Outcome-Obsessed, keep a low-ego, share-everything team culture, and champion the “agents handle volume, humans own quality” mindset
Handle threat-related escalations from SOC Support, writing clear explanations of complex activity and its business risk for technical and non-technical audiences
What You Bring To The Team:
6+ years in SOC, Incident Response, DFIR or MDR roles, including leading multi-host intrusion investigations
Deep knowledge of attacker tradecraft across MITRE ATT&CK (credential access, lateral movement, persistence, defense evasion, living-off-the-land) and how to detect it
Deep forensic and investigation experience across Windows, macOS and Linux
Strong cloud identity investigation and remediation experience in Microsoft 365 / Entra ID and Google Workspace
Advanced static and dynamic malware analysis, including extracting IOCs and determining capability and intent
Strong enterprise Windows administration (Active Directory, Group Policy, PowerShell, domain trusts) and core networking knowledge
Strong hands-on AI skills: daily use of tools such as Claude and Codex for analysis, research and building automation and agentic workflows (Python, PowerShell or similar), with sound judgment about validating their output
Understanding of inline quality delivery: building QC/QA into workflows as they run (quality gates, statistical sampling, drift detection and regression testing) rather than relying on after-the-fact review
Proven technical leadership and mentoring: you've raised the standard of a team, not just your own work, and you explain complex findings clearly in writing and verbally
Preferred Qualifications:
Published research, blogs, conference talks or open-source security tooling
Detection engineering experience: writing and tuning detections and SIEM queries
Investigations in other cloud platforms such as Azure, AWS or GCP
Previous MSP/MSSP/MDR experience and familiarity with RMM tools
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As a Staff Product Manager for Threat Detection and Prevention, you will be the strategic product leader responsible for safeguarding the world's most sensitive enterprise content across the Box Intelligent Content Management platform. Content security is existential to Box and top-of-mind for our enterprise customers, CISOs, and security leaders worldwide. In this high-impact, strategic individual contributor role, you will define and execute the vision and roadmap for Box Shield’s threat protection ecosystem: with a focus on advanced anomaly detection, automated malware/ransomware detection and containment, account takeover (ATO) prevention, and AI-powered threat analysis - all in the context of the rapidly evolving threat landscape and rapidly evolving agentic AI capabilities in the hands of adversaries globally.
You will operate at the intersection of enterprise cybersecurity, cloud infrastructure, and cutting-edge machine learning. Partnering with world-class security engineers, data scientists, and our own corporate security teams, you will translate the emerging threat landscape into robust, real-time detection and protection mechanisms that defend petabytes of customer data without impeding user productivity.
WHAT YOU'LL DO
Define and execute the product strategy, vision, and roadmap for Threat Detection and Prevention within Box Shield and the broader Box Security ecosystem.
Lead the development of machine learning-driven anomaly detection models and automated containment workflows to combat threats such as ransomware, credential compromise, account takeover (ATO), and insider risks.
Spearhead the integration of Box AI and generative threat analysis, empowering security analysts and admins with plain-language alert summaries, threat context, and recommended remediation actions.
Partner deeply with Engineering, Data Science, Security Architecture, and UX Design experts to deliver enterprise-grade security capabilities at cloud scale.
Drive key business and operational metrics for Box Shield, such as detection accuracy (low false positive/negative rates), time-to-containment, feature adoption, and enabled revenue growth.
Collaborate closely with Product Marketing, Sales, Customer Success, and Compliance to lead GTM motions, enable enterprise field teams, and position Box as a premier trusted security platform.
Interface directly with enterprise security teams and industry analysts to understand emerging security vectors, validate new detection capabilities, and incorporate customer feedback.
Mentor and guide product managers across the Security broader product organization, fostering a culture of technical rigor, security-first thinking, and user empathy.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
8+ years of product management experience building and scaling enterprise B2B SaaS security products, cybersecurity platforms, or cloud infrastructure security solutions.
Deep domain expertise in threat detection, prevention, Security Operations Center (SOC) workflows, SIEM/SOAR/XDR integrations, malware/ransomware defense, or anomaly detection.
Demonstrated experience partnering with data science and machine learning teams to build and operationalize predictive security models and behavioral analytics.
Strong technical acumen with the ability to lead architectural discussions on distributed systems, event pipelines, API security, threat intelligence signals, and real-time policy evaluation engines.
Exceptional analytical capability to define telemetry, track threat mitigation efficacy, and balance strict security controls with low-friction end-user collaboration.
Proven track record of executive presence, with the ability to influence C-level stakeholders, articulate complex security value propositions, and align cross-functional partners.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$217,000
—
$271,500 USD
Location: Remote, Worldwide
Workplace: remote
About Distru
Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack.
We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor.
Get to know the team, our culture and our full benefits at distru.com/careers!
The Role
AI is at an inflection point for enterprise use, and AI assistants like Claude, Codex, and Grok are seeing record adoption at work. We believe the system of record has never been more valuable for organizing the data AI acts on.
We started with our AI Order Agent, now rolled out across our customer base, which lets buyers submit orders from any source in any format. It's the first piece of a much bigger agentic ecosystem we’re building, and we're moving most of our engineering effort to AI-first work to build it.
You'll work directly with our Director of AI Engineering to own the technical buildout of our AI product suite, including:
Agentic harness: a multi-agent system that safely operates across a business's core tools (ERP, CRM, spreadsheets, calendars, email, analytics, compliance systems)
MCP: our MCP that connects Distru to external AI harnesses
Context Layer: our context layer that ingests customer data, builds memories and profiles, and feeds back into our harness to create more personalized AI experiences for our customers
Evals: the eval suites that make our agents reliable in production
And more…
You’ll be working directly on the AI system from the ground up and make strong, opinionated calls on the agentic stack and where it goes next. The AI space moves fast and the specifics will change, so this technical vision is something you'll mold.
You'll report to the VP of Engineering and the Director of AI Engineering, and work closely with the rest of the product team, eng team, and our customers.
What you'll do
Agentic engineering
Architect and build a production multi-agent system that can safely take actions across Distru and our customer’s core systems
Iterate and maintain the MCP that connects Distru to Claude & Codex.
Own reliability, observability, and durable execution end to end. The harness takes real actions on customers' data, so the bar is high.
Write evals to improve our agentic systems from real customer use cases
Build a unified data system that pulls data from multiple sources into a singular data layer that can be exposed to Claude & Codex via an MCP
Build a contextual memory system that ingests our customers' data and improves how our agents work for them
Set the architectural standards for how agents are built, tested, and shipped at Distru, and bring the rest of eng along
AI research & experimentation
Keep pace with the latest agentic frameworks, harnesses, toolkits, models, and bring in better approaches as they emerge
Rapidly prototype new ideas to present to our team and our customers
Engineering workflow
Build hands-on with Claude Code and similar tools as part of your own workflow
Improve our agentic coding workflow and bring new discoveries to the team
What success looks like at 6 months
You've shipped core improvements to our harness in production that our customers use daily, with clear observability and iteration for improvement
You’ve shipped and iterated on many MCP tools and improvements
Every agent you own has an eval suite and observability, so the team catches regressions before customers do
You own the architecture of the agentic stack, and other engineers build against patterns you set
You’ve built prototypes on how our agentic infrastructure can improve (i.e. a new way to retrieve memories, an agentic onboarding process for our customers)
You’ve raised the technical bar on at least one thing the team was doing the slow way
What we look for
AI fluency
For every AI role, we look for three things:
Tool fluency:
you build with Claude Code or similar every day, you've built your own skills, agents, or workflows, and you can explain why your setup looks the way it does.
Workflow fluency:
you write evals before you trust a prompt, and you know when a model is the wrong tool and plain code is the right one.
Build fluency:
you've put agents in front of real users, with guardrails, observability, and a way to roll back.
You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it.
Must have
7+ years
in full-stack development, ideally on B2B SaaS applications
Multi-agent harnesses:
hands-on experience building multi-agent harnesses in production, not just prototypes or personal projects
MCPs:
you've built MCPs that are used in production
Production systems:
a strong grasp of reliability, observability, permissions, and safe workflow execution
Product and engineering:
you've operated as both, and you're comfortable owning scoping and decisions, not just implementation
Modern stack:
proficiency in React, TypeScript, Node, PostgreSQL, GraphQL, and LangGraph, and you pick up new tools and frameworks quickly
Startup agility:
you've worked at an early-stage startup (under 20 engineers) and you’ve been the one setting direction in that ambiguity, not waiting for it
Low ego:
you're team-first and measure success by what shipped and whether it worked, not by internal politics
Influence
: you’ve shaped roadmap, not just executed it
Clear communication:
you raise concerns and propose solutions before being asked
Strong signal
Background building supply chain, ERP, CRM, B2B marketplace, or accounting software
UX design experience
Agentic systems work beyond the must-haves, such as evaluation frameworks or agent-to-agent protocols
Experience using Claude Code (or similar) to build products on your own
Cannabis industry experience
How we work
We love building with AI.
Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools.
Taste in building.
A lot of this role comes down to knowing what to build, what to cut, and what a great agentic experience feels like for the user.
We stay close to the customer.
You'll talk to customers and our GTM team directly, not through a chain of tickets.
You'll build on what we've learned.
You'll have access to the team's combined AI knowledge and the processes and skills we've built.
For the full picture of our culture and who thrives here, see
distru.com/careers
.
Benefits
Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru.
Here are a few highlights (exact benefits vary by country and employment type):
Fully remote across 4 continents
Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave
18 days PTO + 11 holidays (sick days don't count toward PTO)
Medical, dental, vision + 401(k) for US employees
The best AI tools available and a generous AI stipend for everything else
Yearly in-person team offsites
Interview process
Application questions: three short written questions in Lever on how you build with LLMs
Recruiter screen (30 min): your background, the most complex AI product you've worked on, and your personal AI tool stack
Technical interview (45–60 min): a deep dive into a complex product you've built, a live harness design discussion, and a screen-share walkthrough of your day-to-day setup
Harness take-home (3–4 hours): spec a real feature on our agentic harness across product and UX, system design, and implementation details
Take-home review (60 min): a technical deep dive into your submission with two engineers, including how your design holds up when a constraint changes
References and offer
Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world.
Where you land in the range depends on your experience and skills.
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Metadata is a key component of the Box Content Cloud, enabling customers to add rich context to their files and transforming them into actionable, intelligent content. In its current iteration, it's used across the enterprise to organize, discover, annotate, secure, and retain content at massive scale. Metadata Platform adoption continues to grow exponentially as more core Box products, such as Shield, Automate, Extract, Sign, and Governance, rely on it internally, and as our customers build mission-critical custom applications leveraging its capabilities.
But we've only scratched the surface of what's possible. That's where you come in!
As we embark on the mission to deliver Box's next-generation Metadata Platform, we are looking for an Engineering Manager II to lead, grow, and mentor a team of talented, collaborative engineers responsible for developing and scaling these foundational capabilities. In this role, your technical leadership and people management will ensure our platform capabilities are delivered securely, reliably, and compliantly worldwide, while fostering a team culture of high ownership, innovation, and engineering excellence. The work you and your team do will have an immediate and lasting impact on how millions of users at the world's most important enterprises manage and work with their critical content.
WHAT YOU’LL DO
Partner with product management and technical leadership to define platform vision and roadmaps.
Lead, coach, and develop a team of engineers focused on building scalable distributed systems, enabling them to do their best work.
Lead design and implementation efforts for new services and components of our platform, from the ground up.
Drive design and implementation of scalable services with a focus on reliability, observability, operability and efficiency.
Work with cutting-edge technologies like Kubernetes, Docker, BigTable, Elasticsearch, Spark, Istio, etc.
Strengthen engineering processes, principles, and culture within the team and across Box, by championing a culture of learning, continuous improvement, and blameless retrospection.
WHO YOU ARE
You have 6+ years of experience in software engineering with 2 or more of those years in a management role
You have proven experience managing and scaling high-performing engineering teams in complex, large-scale production environments
You are an excellent communicator, able to clearly articulate technical vision and foster alignment across diverse stakeholders.
You are a collaborative leader who empowers engineers, promotes ownership, and drives accountability
You have experience owning and operating highly available business critical systems.
You have a Bachelors degree or higher in Computer Engineering, or a related field.
Based in or willing to work from our Redwood City office at least 3 days per week
Nice to Haves
Familiarity with Elasticsearch/Solr/Lucene or other information retrieval systems.
Familiarity with the RAG pattern and vector/semantic search systems.
Experience with public clouds like Google Cloud Platform, Amazon Web Services or Azure.
Experience deploying and operating high volume and velocity microservices on Kubernetes.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$217,000
—
$271,500 USD
Location: Mississauga, ON, Canada
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
The Role
In this role, you'll own the full lifecycle of creative projects from brief to final delivery across a high-volume, fast-turnaround marketing calendar. That means always knowing what the team is working on, what's coming next, and what's realistically achievable. You'll be the person stakeholders trust for a straight answer, and the person the creative team trusts to protect their time.
What You'll Do
Lead end-to-end management of creative projects, delivering on time and on brief across the campaign calendar.
Own brief intake: review incoming requests and ensure every brief arrives complete and ready for action.
Build and maintain the studio schedule, resourcing the team against live and forecast demand.
Assign work thoughtfully, with clear direction, deadlines, and context.
Keep project tracking and timelines accurate in Airtable and the rest of the studio toolset, so the whole team can rely on them.
Review deliverables for quality, brand consistency, and inclusion of legal, regulatory, and responsible gaming requirements.
Own the creative relationship with brand, marketing, media, product, and social teams.
Manage approvals across creative leads, legal, compliance, and business stakeholders — driving timely sign-off and keeping an auditable record.
Manage freelance and agency onboarding, POs, and invoicing alongside the Director, Creative Operations.
Champion AI-assisted production and workflow tools where they add speed without compromising quality or compliance.
What You Bring
4+ years in creative project management, creative operations, digital production, or marketing operations.
Ability to build strong relationships with the multiple teams, including the creative, brand, marketing, external partners and wider stakeholders.
Strong understanding of creative workflows and production processes, ideally within an in-house studio.
Proven ability to run a high-volume pipeline across multiple concurrent campaigns.
Proficiency with Airtable, Figma, Google Workspace, and Slack, with a real instinct for process improvement.
Highly organized and detail-oriented — across versions, approvals, specs, and deadlines.
A calm, direct communicator who can hold a line with senior stakeholders while keeping the relationship strong.
Comfortable presenting process improvements or workflow case studies from past roles.
Bonus Points
Experience in a regulated industry such as online gaming or sports betting, or where compliance and legal review workflows are key.
Experience implementing process improvements with AI tooling.
Your First 90 Days
You'll map how work currently flows through the studio, stand up a single source of truth for what's in flight, and deliver our first clear read on capacity.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$100,000
—
$120,000 CAD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Worldwide
Litigation Paralegal - full time or part time
We are seeking an experienced Litigation Paralegal to support a U.S. law firm with active civil litigation matters from intake through trial preparation.
This is a fully remote role for a legal professional with strong litigation experience, excellent drafting skills, and the ability to manage deadlines, discovery, filings, and case preparation with accuracy.
Key Responsibilities
Support attorneys throughout all stages of civil litigation.
Draft pleadings, motions, notices, discovery requests, discovery responses, subpoenas, and correspondence.
Prepare and organize exhibits, evidence, deposition materials, and trial documents.
Manage discovery, including document collection, review, organization, and production.
Assist with preparing interrogatories, requests for production, requests for admission, and responses.
Coordinate depositions, hearings, mediations, conferences, and trials.
Communicate with clients, opposing counsel, courts, experts, witnesses, and vendors.
Track statutes of limitation, court deadlines, discovery deadlines, hearings, and case milestones.
Prepare court filings and work with state and federal electronic filing systems.
Maintain accurate and organized digital case files.
Conduct legal and factual research in support of active matters.
Assist attorneys with deposition preparation, mediation preparation, and trial preparation.
Prepare chronologies, case summaries, damages documentation, and other litigation materials.
Work within the firm's case management and document management systems.
Follow established firm procedures and quality standards.
Candidate Requirements
Minimum 5 years of professional experience as a Paralegal, Lawyer, or Attorney.
Minimum 2 years of experience working as a litigation paralegal for a law firm in the United States.
Strong hands-on experience with U.S. civil litigation.
Experience drafting pleadings, motions, discovery, subpoenas, and litigation correspondence.
Strong experience managing discovery and document production.
Experience preparing cases for depositions, mediations, hearings, and trials.
Experience with state or federal court filing systems.
Strong understanding of litigation deadlines and court procedures.
Experience working directly with U.S. attorneys and clients.
Strong legal drafting and document preparation skills.
Experience with legal case management software.
Advanced proficiency with Microsoft Office 365 or comparable cloud-based business tools.
Excellent written and verbal English communication skills.
High attention to detail and strong organizational skills.
For Every LauLau Professional
Proven employment stability, with at least two years of tenure in each prior role.
Excellent written and verbal English communication skills.
Advanced hands-on experience with AI tools such as ChatGPT, Claude, and Gemini.
Reliable high-speed internet, professional equipment, and a quiet home office.
Consistent availability during U.S. business hours.
Commitment to a long-term remote position with a U.S. law firm.
Salary: $14 / hour
Location: District of Columbia
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
Rain is organizing a national trust bank to bring regulated custody, reserve management, and stablecoin issuance inside the same group, and we need one person whose job is keeping that effort on schedule. You'll work with the proposed bank's CEO, our regulatory lead, outside advisors, and our product and people teams, and you'll own the program plan, the tracker, the calendar, and the document record for everything that has to happen before the bank opens.
This is a coordination role with a project-management backbone, reporting to our Head of Regulatory Strategy. You won't make legal, regulatory, hiring, or product decisions. You'll make sure they get made on time, that the people making them have what they need, and that nothing is lost, duplicated, or late. The role is new; you'll build its systems from day one.
What you’ll do
- Own one program plan across every workstream: milestones, owners, dependencies, dates. Update it daily by checking with owners, not waiting for them.
- Run the meeting cadence: weekly status and workstream check-ins, with agendas and materials sent ahead and action items sent the same day.
- Log, file, and distribute regulator correspondence the day it arrives; break it into items with owners and internal due dates; assemble and format the responses; keep the record of what was sent and when.
- Consolidate existing trackers and document lists into one library and one request log, then keep both current.
- Run down documents from across the company: find who has it, task them with a date, follow up until it arrives, file it.
- Enforce document standards on everything outbound: formatting, numbering, defined terms, cross-references, file names. Convert, assemble, or package documents when someone needs it done.
- Coordinate recruiting logistics with HR and search firms: scheduling, feedback, offer paperwork, and the regulatory filings each hire requires.
- Engage and schedule consultants for interview preparation and policy drafting; track deliverables.
- Keep the inventory of policies, procedures, charters, and agreements that must be in place before opening, with owner, reviewer, and date for each.
- Flag slippage before it happens, with the date and the reason.
You are likely to succeed if you have:
- 3+ years coordinating multi-party projects with hard external deadlines, in a law firm, financial institution, regulator, consulting firm, or similar.
- A record of running your own work without supervision. You send the reminders; you don't need them.
- Advanced Word (styles, numbering, cross-references, tracked changes) and Excel; comfortable building a tracker others rely on.
- Precise, brief written communication.
- Demonstrated attention to detail. We'll ask for examples.
- Discretion. The work is confidential and you'll sign an NDA before seeing any of it.
- Authorization to work in the United States and ability to pass a background check.
Bonus attributes:
- Experience supporting a bank regulatory filing, examination, or application.
- Experience coordinating executive recruiting or board onboarding.
- A legal, compliance, or executive operations coordinator background.
- Familiarity with digital asset custody or payments.
Things that enable a fulfilling, healthy and happy experience at Rain:
Flexible time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Poland; Portugal; Ukraine
Workplace: Remote
Help scale the infrastructure behind a real-time iGaming platform serving 150M+ players worldwide while leading our SRE and Platform Engineering teams.
ABOUT PATRIANNA
At Patrianna, we build a high-performance B2B platform for the global iGaming industry, enabling partners to launch and scale digital gaming products across multiple international markets. Our platform serves as the foundation for multiple gaming brands, providing the core systems that power gameplay, integrations, and platform capabilities across different markets.
We operate in a fast-moving scale-up environment where impact matters more than process for its own sake. Teams are trusted to take ownership of the systems they build and the outcomes they deliver.
Our engineering culture is built around a few core principles:
- Pragmatic execution: We focus on solving meaningful engineering problems and delivering reliable systems without unnecessary bureaucracy;
- Clear ownership and accountability: Teams operate within defined responsibilities and leadership structures that ensure decisions are made and outcomes are delivered;
- Technical depth matters: We value engineers and managers who understand their systems deeply and make thoughtful technical decisions;
- Direct communication: We address problems openly, challenge assumptions, and resolve issues quickly.
We believe strong engineering leadership starts with technical credibility and ownership of outcomes.
AI-DRIVEN ENGINEERING CULTURE
We are actively building an AI-driven engineering organization with a clear and deliberate stance: artificial intelligence is a core part of how we build and deliver software — not an experiment, not a trend, and not an optional add-on.
AI is embedded into our engineering workflows, from system design and prototyping to refactoring, testing, and code review. We expect engineers to be fully comfortable working in AI-driven environments and to treat AI as a primary productivity multiplier. Strong engineering judgment, architectural ownership, and accountability remain essential—AI amplifies our engineers, it doesn’t replace responsibility for technical decisions.
THE ROLE
We are looking for a hands-on Engineering Manager to lead our DevOps function across two specialized engineering teams: Site Reliability Engineering (SRE) and Platform Engineering.
The SRE team is focused on production reliability, availability, observability, incident management, operational excellence, and continuously improving the resilience of our systems.
The Platform Engineering team works on larger strategic initiatives that evolve our infrastructure and engineering platform — improving scalability, automation, developer experience, deployment capabilities, infrastructure architecture, and operational efficiency.
You will be responsible for ensuring both teams have clear roadmaps, well-defined priorities, realistic commitments, and strong execution. You will create the structure and engineering practices necessary for teams to deliver complex infrastructure initiatives predictably while maintaining the reliability of a rapidly growing production platform.
This is not a coordination-only management role.
We expect our DevOps Engineering Manager to have deep technical expertise and remain close to the technology. You should be capable of understanding infrastructure architecture in depth, challenging technical decisions, reviewing proposed solutions, troubleshooting complex production problems, and working hands-on with the platform when necessary.
You will combine the technical depth of a senior DevOps/Platform engineer with strong engineering and operational management, delivery, and people leadership skills.
WHAT YOU WILL BE DOING
Management & Delivery:
- Own the DevOps roadmap and delivery outcomes – establish clear roadmaps across SRE and Platform Engineering, translate priorities into concrete initiatives and commitments, and ensure teams deliver against realistic timelines;
- Drive predictable execution – establish effective planning and execution practices, track progress against commitments, identify delivery risks early, manage dependencies, and ensure clear ownership of initiatives;
- Lead SRE and Platform Engineering – provide leadership across both operational reliability and longer-term platform development, balancing immediate production needs with strategic infrastructure improvements;
- Own people management – manage and develop DevOps engineers, including performance reviews, career development, compensation and promotion input, hiring, team structure, and handling performance concerns when needed;
- Partner with engineering teams – work closely with Engineering Managers, Team Leads, and engineers across the organization to understand infrastructure needs, resolve systemic problems, and ensure the platform enables rather than blocks product delivery.
Technical Leadership:
- Provide hands-on technical leadership – stay close to infrastructure and production systems, participate in architecture discussions, challenge technical decisions, review proposed solutions, and contribute directly when complex problems require it;
- Drive platform reliability – continuously improve availability, resilience, observability, incident response, capacity management, and operational readiness across the platform;
- Strengthen incident management – ensure incidents are handled effectively, root causes are understood, postmortems produce meaningful actions, and recurring operational problems are systematically eliminated;
- Evolve the engineering platform – drive initiatives around Kubernetes, cloud infrastructure, CI/CD, GitOps, Infrastructure as Code, observability, scalability, security, and developer experience;
- Improve engineering effectiveness – identify bottlenecks, repetitive operational work, and inefficient processes, and drive automation and platform improvements that increase engineering productivity;
- Drive infrastructure efficiency – continuously evaluate infrastructure architecture, resource utilization, and cloud costs, identifying opportunities to improve performance and reliability while keeping the platform cost-efficient.
WHAT WE ARE LOOKING FOR
Leadership & Management Requirements:
- Engineering leadership experience – proven experience leading infrastructure, DevOps, SRE, or Platform Engineering teams while balancing technical leadership, delivery ownership, and people management;
- Strong delivery ownership – ability to build realistic roadmaps, break complex technical initiatives into executable work, establish commitments and deadlines, identify risks, and drive initiatives through to completion;
- Strong communication skills – able to communicate clearly with engineers and leadership, challenge assumptions constructively, explain technical trade-offs, and create alignment around priorities and decisions.
Technical Requirements:
- Deep hands-on DevOps expertise – extensive experience building and operating production infrastructure, with the technical depth expected from a Senior/Lead/Staff-level DevOps, SRE, or Platform Engineer;
- Strong Google Cloud Platform experience – deep production experience with GCP, including GKE, Compute Engine, networking, IAM, DNS, load balancing, and cloud cost optimization;
- Deep Kubernetes expertise – strong understanding of Kubernetes architecture, networking, ingress, storage, autoscaling, security, cluster lifecycle, and production troubleshooting;
- Infrastructure as Code expertise – strong production experience with Terraform/Terragrunt, Helm, and infrastructure automation;
- CI/CD and GitOps expertise – strong experience designing and operating modern delivery platforms using technologies such as Argo CD, GitHub Actions, Jenkins, or Azure DevOps;
- Strong production operations background – experience operating high-availability production environments, participating in on-call rotations, troubleshooting distributed systems, and leading incident response;
- Observability expertise – strong understanding of metrics, logs, tracing, alerting, SLOs, and production monitoring using technologies such as Prometheus, Grafana, Loki/ELK, or similar platforms;
- Strong systems thinking – ability to reason about complex distributed systems, understand dependencies and failure modes, and make pragmatic architectural trade-offs across reliability, scalability, delivery speed, and cost.
NICE TO HAVE
- Experience leading both SRE and Platform Engineering teams;
- Experience operating high-load, real-time distributed platforms;
- Experience defining and operating SLOs, SLIs, and error budgets;
- Experience building internal developer platforms or developer self-service capabilities;
- Experience with Kafka and large-scale event-driven systems;
- Experience with PostgreSQL/AlloyDB and Redis;
- Experience driving cloud infrastructure cost optimization / FinOps initiatives;
- Experience in iGaming;
- Experience working in product companies or fast-growing scale-ups;
- Previous experience as a Staff/Principal DevOps Engineer, SRE, Platform Engineer, or Infrastructure Architect.
OUR TECH STACK
- Google Cloud Platform;
- Kubernetes / GKE;
- Terraform / Terragrunt;
- Helm;
- Argo CD;
- Jenkins / GitHub Actions / Azure DevOps;
- Kafka;
- AlloyDB for PostgreSQL;
- Redis / Memcached;
- Prometheus / Grafana;
- Loki / ELK;
- Sentry;
- Jira / Confluence / Slack / Bitbucket.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
After 3 months: You understand our infrastructure architecture, production environment, operational challenges, and the responsibilities of the SRE and Platform Engineering teams. Both teams have clear ownership, priorities, and roadmaps.
After 6 months: SRE and Platform Engineering operate against clear commitments with predictable execution. Reliability and operational problems are systematically tracked and addressed, while strategic platform initiatives move forward according to the roadmap.
After 12 months: The DevOps function operates as a high-performing engineering organization with strong technical ownership, predictable delivery, mature reliability practices, and a platform roadmap that measurably improves scalability, developer productivity, operational efficiency, and infrastructure reliability.
WHY YOU’LL LOVE IT
You’ll have significant ownership over the infrastructure and engineering platform behind systems serving millions of players worldwide.
You’ll work on problems where reliability, scalability, automation, developer productivity, and infrastructure architecture have direct business impact.
This role allows you to shape both how our production platform operates today and how our engineering platform evolves for the future.
You’ll lead highly technical engineers while remaining close enough to the technology to influence architecture, solve difficult engineering problems, and see the direct impact of your decisions.
We operate with minimal bureaucracy, fast decision-making, and a strong expectation of ownership.
What's on offer:
1. Full remote flexibility — work from wherever you do your best thinking;
2. Generous paid time off, including vacation, sick leave, and bank holidays;
3. Genuine, unlimited growth opportunities in a fast-scaling business;
4. Engaging company events and a team that actually enjoys working together.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: T-CPT-11591 Meta Ads / Paid Media Virtual Assistant
Independent Contractor – T-CPT-11591 Meta Ads / Paid Media Virtual Assistant/Technical VA/Junior- Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are looking for an experienced Meta Ads / Paid Media VA to manage and optimize Facebook and Instagram advertising campaigns for digital product launches and evergreen funnels.
The VA will take ownership of the client's paid-media activities, including campaign setup, audience development, retargeting, tracking, performance monitoring, testing, reporting, and optimization.
The immediate priority is to prepare the Meta advertising infrastructure and campaigns for the Free Money / Subsidies & Incentives funnel, with paid ads scheduled to launch on October 12.
The VA will work closely with the funnel/CRM team and communicate clearly through Slack regarding creative requirements, tracking or funnel issues, launch readiness, and blockers. Since the VA has previously worked with the client, this engagement will primarily involve re-onboarding and ramp-up rather than training from scratch.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Meta Advertising & Campaign Management
Manage and optimize Facebook and Instagram advertising campaigns through Meta Ads Manager.
Build and configure campaigns, ad sets, audiences, exclusions, retargeting, and lookalike audiences.
Review historical campaign data and use relevant insights to guide campaign strategy and optimization.
Launch, monitor, and optimize paid campaigns.
Conduct creative, audience, and campaign testing.
Identify winning and underperforming ads and recommend appropriate budget adjustments and creative iterations.
Tracking & Attribution
Set up and verify
Meta Pixel, Conversions API (CAPI), purchase/conversion events, UTMs, and attribution tracking
.
Coordinate with the funnel/CRM owner to ensure tracking works properly from ad click through purchase/conversion.
Test and troubleshoot tracking issues before and after campaign launches.
Monitor conversion data and flag discrepancies or tracking concerns.
Performance Monitoring & Reporting
Track key paid-media metrics, including:
Spend
CAC/CPA
ROAS
CTR
CPC
Conversion rate
Other relevant campaign performance metrics
Analyze campaign performance and identify opportunities for improvement.
Maintain clear campaign naming conventions, reporting, and documentation.
Use historical performance data to support optimization and decision-making.
Launch & Funnel Support
Support
CCB product launches and evergreen funnels
through paid advertising.
Prepare campaigns, audiences, tracking, and creative requirements ahead of scheduled launches.
Work closely with the funnel/CRM team to ensure campaigns are ready to launch.
Support the
Free Money / Subsidies & Incentives funnel
as the immediate priority.
Coordinate around creative needs, funnel issues, technical concerns, and launch blockers.
Team Communication
Communicate with the team through
Slack
regarding campaign updates, creative requirements, funnel issues, launch readiness, and blockers.
Take ownership of the paid-media lane and proactively communicate issues that may affect campaign performance or launch timelines.
Collaborate with the funnel/CRM team and other team members as needed.
IMMEDIATE PRIORITY
The immediate focus will be to:
Prepare the
Meta advertising infrastructure
for the Free Money / Subsidies & Incentives funnel.
Set up and verify required tracking and conversion events.
Prepare campaigns, audiences, exclusions, retargeting, and creative testing.
Coordinate with the funnel/CRM owner to confirm end-to-end tracking.
Ensure campaigns are launch-ready ahead of the
October 12 paid advertising launch
.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Hands-on experience managing Meta/Facebook/Instagram advertising campaigns.
Experience with campaign setup, audience targeting, retargeting, and lookalike audiences.
Experience monitoring and optimizing paid advertising performance.
Understanding of key paid-media metrics such as CPA/CAC, ROAS, CTR, CPC, and conversion rate.
Experience with Meta Pixel and conversion/event tracking.
Strong analytical and problem-solving skills.
Excellent written and spoken English.
Strong communication and documentation skills.
IDEAL CANDIDATE PROFILE
The ideal candidate is an experienced paid-media professional who can independently manage Meta advertising campaigns and understands the connection between
ads, tracking, funnels, CRM systems, and conversions
.
The candidate should be:
Experienced with Meta/Facebook and Instagram advertising.
Comfortable working with campaign data and performance metrics.
Detail-oriented when setting up tracking and attribution.
Proactive in identifying and communicating blockers.
Comfortable testing and optimizing campaigns based on performance data.
Organized with campaign documentation and reporting.
Collaborative and comfortable working with funnel/CRM teams.
Able to take ownership of their assigned paid-media responsibilities with minimal supervision.
SOFTWARE / APPLICATIONS
Meta Ads Manager
Meta Business Suite
GoHighLevel
Slack
Google Drive
Google Docs
Google Sheets
Canva
Google Analytics / GA4
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: approximately 10:00 AM–12:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: approximately 10:00 AM–12:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Near Native
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
УдалённоLisbon, Portugal
ГибридBeijing, China
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Australia; Provide technical leadership and mentoring across every level of the team: set investigation standards, run case reviews, ride-alongs and knowledge sessions, advise the Senior Manager on SOC direction, and help assess candidates in the hiring process
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
УдалённоМожно работать из любой страны
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
Mississauga, ON, Canada
УдалённоМожно работать из любой страны
District of Columbia
УдалённоPoland; Portugal; Ukraine
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW