Location: Remote
Workplace: Remote
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the team & role
Security at Rain protects a platform where real money moves every second, across cloud infrastructure, identity, endpoints, partner integrations and smart contracts. The team is small, senior and cross-functional, and it builds most of what it runs. Our engineers use AI agents for alert triage, investigation and response, and they design, tune and supervise those agents. Together we build Rain’s central systems for detection, response, sensors and threat intelligence, working directly with engineering, compliance and leadership.
You will secure the systems Rain builds next. The role spans the whole program: you will build security tooling and controls, harden our infrastructure and access, and take on the hardest problems as Rain expands into new products and chains.
What you’ll do
- Build central security systems and automation the whole company relies on
- Secure cloud infrastructure, identity and access across Rain’s growing footprint
- Assess new products, partners and vendors before launch, and guide the engineers building them
- Build AI agents and tools that make security work faster and more accurate
- Lead external security assessments and drive findings to verified fixes
- Join the on-call rotation and support incident response
WHAT WE’RE LOOKING FOR
- 5+ years in security engineering, including building tools and controls that run in production
- Strong coding skills in TypeScript, Go, Rust or Python
- Experience securing cloud infrastructure, identity and access
- Ability to find vulnerabilities, prove them, and drive the fix with the team that owns the code
- Experience at a fintech, payments or crypto company
Nice to have
- Blockchain security: smart contract review, onchain monitoring, custody and multisig controls
- AI security: securing LLM applications and agents, or building AI into security workflows
- Experience running external audits or a bug bounty program
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Prometheum is looking for a Customer Support Lead to manage support operations, onboard institutional clients, resolve escalations, and improve service processes.
Location: London; UK Remote
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
Synthesia is growing fast, and lifecycle is how we turn that growth into lasting customer relationships, guiding every user from first signup to real value. Every month we send 150+ emails to 1+ million contacts, and as we launch new products and enter new markets, that scale and its impact on revenue will keep rising.
As Senior Lifecycle Manager, you’ll build one of the most exciting lifecycle programmes in Europe. You’ll own the product-led growth motion after signup: the journeys that turn new users into activated, paying and expanding customers. You’ll build automations triggered by what users do in the product and set the standard for how every customer-facing email Synthesia sends works together as one experience. You’ll partner with Product, Product Marketing and Data teams to build a lifecycle engine that grows with the company.
WHAT YOU'LL DO
- Customer journeys: Design, build and optimise lifecycle journeys that support customers throughout their experience with Synthesia, from activation, adoption and engagement through to expansion, retention and winback.
- Lifecycle automation: Own the end-to-end implementation of lifecycle programmes, from audience segmentation and behavioural triggers to workflow logic, suppression rules, QA and performance monitoring.
- Experimentation: Develop and execute structured experiments to continuously improve lifecycle performance. Test messaging, timing, segmentation and journey design, analyse results and turn learnings into actionable improvements.
- Data-driven personalisation: Leverage product usage, customer attributes and engagement signals to deliver increasingly relevant lifecycle experiences.
- Lifecycle quality and deliverability: Own campaign QA and testing processes, support email deliverability and sender reputation and help establish best practices for segmentation, frequency management and customer experience.
- AI-powered lifecycle: Explore and apply AI to make lifecycle marketing more effective and efficient. From content creation and dynamic personalisation to workflow automation, identify opportunities to improve both the customer experience and how we work.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- You deliver impact: You understand how lifecycle marketing contributes to activation, adoption, retention and revenue, and you can demonstrate measurable results from programmes you’ve owned
- You’re analytical and curious: You use data to understand performance, challenge assumptions and continuously improve what you build
- You think in customer journeys: You look beyond individual emails to understand the customer experience, identify friction and create relevant, connected communications
- You’re technically excellent: You’re confident building sophisticated automation, managing complex segmentation and working with customer and product data. You care about the details that make programmes effective and reliable
- You take ownership: You’re comfortable independently leading initiatives from concept through execution, proactively solving problems and making informed decisions
- You collaborate naturally: You know how to work across functions, build strong relationships and move complex projects forward without direct authority
- You care about quality: From deliverability and data accuracy to messaging and customer experience, you hold your work to a high standard
- You’re excited about AI: You actively explore how emerging technologies can improve personalisation, experimentation and the way lifecycle marketing operates
WE’D BE PARTICULARLY EXCITED IF
- 6+ years of experience in lifecycle, CRM or email marketing, ideally in B2B SaaS or product-led companies
- Strong hands-on experience with HubSpot, including complex workflows, list building, segmentation and campaign execution
- Proven experience building and optimising always-on automated programmes, including onboarding, nurture and re-engagement, alongside one-off campaigns
- Experience owning lifecycle initiatives end to end, from briefing and journey design to implementation, QA, reporting and optimisation
- Strong analytical skills, with experience using product, CRM and engagement data to build audiences, evaluate performance and run structured experiments
- Practical experience using AI to improve lifecycle execution, operational efficiency or customer personalisation
- Working knowledge of email deliverability, including SPF, DKIM and DMARC, and privacy regulations such as GDPR and CCPA/CPRA
- Proven ability to manage complex cross-functional projects and influence stakeholders across different teams
NICE TO HAVE
- Experience with customer data platforms
- Experience with Salesforce, particularly connecting CRM and account data to lifecycle programmes
- Experience with in-product messaging and multichannel lifecycle journeys
- SQL skills for self-serve behavioural analysis and insights
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is £70,000 - £90,000 GBP, and we are open to discussing where you land within it, or beyond it, for exceptional experience.
Responsibilities:
— Own operational performance and uptime, including SLAs, incident and problem management, and post-incident reviews across colocation sites and owned site.
— Lead the Team Lead and Site Critical Facilities Manager, managing shift plans, hiring, training, and competence development for technicians and critical facilities engineers.
— Oversee outsourced facilities contracts and colocation providers, including escalations and commercial reviews.
— Set and enforce safety culture, permit-to-work, conduct investigations and audits, and act as senior contact for authorities.
— Prepare operations for buildout, including handovers from deployment team, procedures, budget, and forecasting.
Requirements:
— Proven leadership in live data center operations, including incident command, SLA ownership, and post-incident reviews.
— Experience leading a 24/7 operations team in a live data center or comparable mission-critical environment.
— Experience managing managers or leads and shift-based technician teams.
— Experience governing contractors and providers against SLAs with commercial and escalation discipline.
— Strong safety mindset, including permit-to-work and EHS audits.
— Professional working proficiency in English.
Nice to have:
— Finnish language skills.
— Experience ramping up a new or owned facility.
— Experience running high-density AI/GPU environments.
— A technical degree (e.g., engineering) or equivalent experience.
Benefits:
— Cash and equity compensation along with local benefits.
— Work in a diverse environment with 40+ nationalities and 6 different nationalities on the management team.
— Opportunity to make an impact and work alongside world-class engineers, researchers, and partners across the global AI ecosystem.
Additional details:
— Location: Helsinki, Finland, with regular presence across Verda’s data center sites.
— Employment: Full time, Permanent.
— Work model: Hybrid with some travel between sites.
— Reports to: Head of DC Operations.
— Team size: 2 direct reports, and up to 13 technicians and 2 critical facilities engineers across the wider team.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Architect on our Data Substrate team
About the job
Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones.
You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them.
Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints.
Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy.
Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt.
Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems.
Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use.
Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems.
Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad.
Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it.
Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role.
Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm.
Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale.
Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them.
Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage.
Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems.
Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate.
Proficiency in one or more of Python, Java, and Go.
Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority.
Experience elevating engineering standards and mentoring senior engineers across teams.
Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production.
Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership.
Desired:
Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation.
Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy.
Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data.
A track record of measurable cost optimization on large data platforms.
Networking and network security knowledge.
Location
This role will be remote, and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780.
Based in the San Francisco Bay area, California: $243,680 - $274,140.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.
Agents at Harvey let lawyers turn their expertise into reusable, automated work: custom agents and workflows that draft, review and analyze across a firm’s documents. The Agents team owns Agent Builder, the Agents experience, workflows and the foundations underneath them: orchestration, durable execution, permissions and reliability. Other Harvey products build on this platform as well.
As Engineering Manager, you’ll lead a large, senior team of full-stack and backend engineers through the shift from single-turn assistants to long-running, multi-agent systems that firms trust with their most sensitive work. This role is equal parts product judgment and systems depth.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.
WHY NOW
- Agents are how firms put Harvey to work: lawyers are turning their expertise into reusable agents and workflows that run across their documents and matters.
- The work is moving from single-turn assistance to long-running, scheduled and multi-agent work. That demands durable execution, sandboxed tools and recovery from failure at scale.
- Agents now reach deep into a firm’s most sensitive data, so permissions, tenant isolation and governance have to hold everywhere an agent can act.
- Other Harvey products are building on this platform, so its quality and speed set the pace for much of the company.
- We need a leader who can raise the bar on reliability and evaluation while the team keeps shipping quickly.
WHAT YOU’LL DO
- Lead the Agents engineering team, a group of senior full-stack and backend engineers building Agent Builder, the Agents experience, workflows and the runtime underneath them.
- Own reliability and quality for agent and workflow execution, including on-call health, incident follow-through, SLOs and evals as part of how the team ships.
- Set technical direction for orchestration, durable execution and agent composition, and stay close enough to the code to make sound architecture calls and unblock hard problems.
- Hold a high bar on security and customer data boundaries, so permissions, isolation and admin controls are designed in from the start rather than patched later.
- Partner with Product, Design and Data Science on what agents should do for lawyers. Work with Agent Platform, Infrastructure and Security on the shared foundations.
- Shape how the team builds with AI coding agents: review practices, verification and test infrastructure that keep quality high as output grows.
- Hire, develop and retain strong engineers, grow tech leads, and build a team culture of ownership and candor.
WHAT YOU HAVE
- You have 3+ years managing engineering teams, including teams of 10 or more, and 5+ years as a backend or full-stack engineer before that.
- You’ve shipped LLM-powered or agentic products in production and understand orchestration, tool use, evals, and latency and cost trade-offs from experience.
- You’ve operated multi-tenant systems with strict security, permission or compliance requirements, and you treat a permissions bug as a trust issue.
- You’re comfortable going deep on distributed systems: workflow engines such as Temporal, queues, sandboxing and long-running jobs.
- You have strong product judgment and can weigh speed, quality and user impact in a domain where accuracy matters.
- You lead by raising the bar on quality without slowing the team down. You know when to step in and when to let your tech leads lead.
- Nice to have: experience with builder, low-code or automation tools for non-engineers, or with legal or other professional-services workflows.
COMPENSATION RANGE
$260,000 - $330,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Tbilisi, Georgia; Astana, Kazakhstan; Yerevan, Armenia; Almaty, Kazakhstan; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The role:
We’re looking for a technically skilled
Technical Support Specialist
to join our growing L2 support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage.
Responsibilities:
Provide timely
technical support
to internal teams and partners regarding system monitoring and service stability
Maintain and use tools like
Prometheus
,
Grafana
,
Loki
, and
Alertmanager
Log, analyze, and categorize
incidents
in
Jira Service Management
, and escalate issues when needed
Develop and maintain small automation tools (e.g., Python scripts,
Telegram/Slack/Jira bots
)
Administer
Linux servers
: logs, access control, services, cronjobs
Document recurring issues and solutions in
Confluence
Work with
REST APIs
to integrate with third-party systems
Participate in a
24/7 shift rotation
, including nights and weekends
Requirements:
1+ years of experience in technical support
Strong command of the
Linux CLI
, logs, services, file permissions, and networking
Experience working with monitoring and alerting systems
Understanding of
incident and problem management
(ITIL or Jira workflows)
Basic skills in
Python scripting
Experience with
Telegram, Slack, or Jira bots
is a strong plus
Understanding of
REST APIs
Excellent written and verbal communication skills in English and Russian
Willingness to work in a
shift-based environment
(including on-call)
Attention to detail, excellent communication skills and ability to explain complex technical concepts in simple terms
Nice to Have:
Experience in
FinTech, acquiring, or payment systems
Familiarity with Docker, CI/CD, or centralized logging systems (e.g., ELK, Jaeger)
Hands-on contributions to automation or monitoring in production environments
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
Flexible work arrangements to support work-life balance
* Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Georgia; Belarus; Poland; Ukraine
LBC Mortgage is a growing mortgage lending company focused on providing tailored financing solutions to clients across the United States.
We are looking for an experienced PPC Specialist with a strong background in the mortgage industry to join our marketing team. The ideal candidate has hands-on experience managing paid advertising campaigns for mortgage products, understands the U.S. mortgage market, and knows how to generate high-quality leads while optimizing advertising performance.
Important: Previous experience in the mortgage industry is required.
Responsibilities
Develop, launch, and manage PPC campaigns across Google Ads, Meta Ads, and other relevant advertising platforms
Create and implement paid advertising strategies to generate high-quality mortgage leads
Conduct keyword research, audience targeting, and competitor analysis within the mortgage and lending industry
Manage advertising budgets and optimize campaigns to improve CPL, CPA, conversion rates, and overall ROI
Create and optimize ad copy, landing pages, and campaign structures
Monitor campaign performance and identify opportunities for improvement
Set up and manage conversion tracking using Google Analytics 4, Google Tag Manager, and other relevant tools
Conduct A/B testing to improve campaign effectiveness
Analyze lead quality and collaborate with the sales team to improve lead generation results
Ensure advertising campaigns comply with applicable mortgage advertising regulations and platform policies
Prepare regular performance reports and provide actionable recommendations
Stay up to date with PPC trends, mortgage market developments, and digital advertising best practices
Requirements
Proven experience as a PPC Specialist or Performance Marketing Specialist in the mortgage industry
Hands-on experience managing Google Ads and Meta Ads campaigns for mortgage or lending products
Strong understanding of the U.S. mortgage market, mortgage products, and borrower acquisition strategies
Experience generating mortgage leads through paid advertising
Strong analytical skills and the ability to optimize campaigns based on performance data
Experience with Google Analytics 4, Google Tag Manager, and conversion tracking
Understanding of advertising compliance requirements within the mortgage and financial services industry
Ability to work independently, take ownership of campaigns, and bring forward new ideas
Strong communication and problem-solving skills
What We Offer
Opportunity to work with a growing U.S. mortgage lending company
A dynamic and collaborative marketing environment
The opportunity to take ownership of paid advertising strategies and contribute directly to company growth
Competitive compensation based on experience
Remote work flexibility
Location: Monterrey, Mexico; Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country
You will be the first point of contact for application issues, working directly with end users to diagnose and resolve technical problems, and validating development changes before they reach production. The role combines hands-on support work with strong SQL and .NET skills.
The project is a new squad within the client’s technology department, responsible for supporting the internal applications that front-office and back-office teams rely on every day. These include trade order management and reconciliation systems. The squad is the first point of contact for application issues and works closely with end users and developers to keep these systems stable, monitored and well documented.
Act as the first point of contact for application-related issues, working closely with end users to identify, diagnose and resolve technical problems.
Support trade order management and reconciliation systems used by front-office and back-office teams.
Monitor system performance and troubleshoot issues quickly.
Support the set-up and maintenance of application environments.
Administer and maintain existing and new SFTP connections, including IP whitelists, SSH keys and PGP encryption.
Debug ETL processes related to .NET applications and investigate data issues using SQL.
Validate development changes and take part in testing and quality assurance before release to production.
Contribute to the internal knowledge base and train users on how to use the applications.
5+ years of application support experience within financial services, including front-office trading systems and back-office operations.
Bachelor’s degree in a related field.
Advanced SQL, including query optimisation, debugging and schema design (joins, functions, procedures, triggers, CTEs).
Solid hands-on .NET experience, including debugging ETL processes.
Experience setting up and maintaining SFTP connections, managing IP whitelists and SSH keys, and performing PGP file encryption and decryption.
Experience with scripting languages such as Python.
Good understanding of financial products such as fixed income, equities, options and FX.
Strong verbal and written English, with the ability to work effectively with end users and remote, cross-functional teams.
Experience with job scheduling tools such as ActiveBatch or Tidal.
Prior buy-side experience.
Experience supporting trade order management and reconciliation systems.
Experience contributing to testing and quality assurance initiatives.
Experience writing knowledge-base content and training end users.
Location: United States
About us
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
The Role
Location: United States · Remote
Working hours: U.S. Central Time (CT) business hours, starting at 8 or 9 a.m. CT, with after-hours support for critical incidents as needed.
We are hiring a Senior IT Engineer to strengthen our corporate IT systems and security. You will work directly with the Head of IT, share daily operations with our EU-based Systems Administrator, and take primary ownership of security operations and technical security controls across the organization.
In this small IT team, your ideas and technical judgment will help shape how we work. You will turn recurring problems into lasting improvements, build automation that the team relies on, and work with peers to share knowledge and learn from one another. You will own implementation, with the Head of IT providing direction and retaining program governance, policy approval, risk acceptance, and major incident oversight.
What you’ll do
Manage Microsoft 365, Entra ID, Intune, and business applications, providing U.S. hours support and coordinating handoffs with our EU-based Systems Administrator.
Resolve device compliance issues, restore employee access, and strengthen identity and endpoint security through hardening, access controls, and vulnerability remediation.
Own infrastructure and security projects, turning recurring problems into lasting improvements.
Build reliable automation and API integrations using Git and approved AI tools, with testing and independent validation.
Triage security alerts, investigate and document incidents, and coordinate response and recovery with the Head of IT.
Assess new and existing vendors and technology changes, review access requirements, and recommend safeguards for the Head of IT’s approval.
Implement practical compliance controls, maintain audit evidence in Vanta, and resolve failed checks and technical findings.
Maintain incident playbooks, test recovery procedures, and share knowledge across the IT team.
What we’re looking for
5+ years in systems administration, IT engineering, infrastructure, or a related role, with demonstrated ownership of complex technical work.
Strong hands-on experience with Microsoft 365, Entra ID, Intune, and Windows endpoints, supported by sound networking, DNS, and VPN fundamentals.
Experience in a security operations center, either in-house or with a managed security provider.
Experience building and maintaining IT automation with tools such as PowerShell, Python, or Ansible, including API integrations.
Experience using Git, branching, and pull requests to maintain scripts and automation.
Hands-on security operations experience, including alert triage, incident investigation, and response, using Microsoft Defender or comparable tools.
Experience implementing security controls and supporting audits or evidence collection, with working knowledge of ISO 27001, SOC 2, or a comparable framework.
Strong analytical and critical-thinking skills: gather evidence, test assumptions, identify root causes, weigh security and operational trade-offs, and verify results.
Ability to balance employee support, incidents, and projects; communicate clearly; document decisions; and recognize when to escalate or seek approval.
Nice to have
Infrastructure as code experience with Terraform.
Experience with Vanta (or other GRC platforms), Microsoft Purview, and Datadog or Arctic Wolf (or SIEM tools.)
AWS experience, particularly with VPN or backup services.
Familiarity with GovRAMP or FedRAMP (NIST SP 800-53), CIS Benchmarks, and technical data protection requirements.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Dubai, United Arab Emirates
We are looking for a highly experienced and technically strong
Electrical Engineer
to join our construction team. The ideal candidate must have substantial experience in the UAE construction industry, with strong expertise in electrical systems, site execution, project coordination, and supervision.
We are looking for someone with the technical knowledge and practical experience to independently manage electrical engineering activities and take ownership of project execution.
Key Responsibilities
Oversee and manage electrical engineering activities across construction projects.
Supervise electrical installation works, ensuring compliance with approved drawings, specifications, and project requirements.
Review and interpret electrical drawings, technical specifications, BOQs, and related documentation.
Coordinate with civil, mechanical, MEP, and other project teams to ensure smooth project execution.
Monitor site progress and ensure electrical works are completed within project timelines.
Conduct site inspections to ensure quality, safety, and compliance with UAE regulations and standards.
Identify and resolve technical issues related to electrical systems and installations.
Coordinate with consultants, contractors, subcontractors, suppliers, and relevant authorities.
Review technical submittals, material approvals, and method statements.
Monitor testing, commissioning, and project handover activities.
Ensure all electrical works comply with project specifications, quality standards, and health and safety requirements.
Provide technical guidance and oversee site teams to ensure efficient execution of electrical works.
Requirements
Bachelor's degree in Electrical Engineering or a related field.
Extensive experience in electrical engineering within the UAE construction industry is mandatory.
Strong hands-on experience with electrical installation, site supervision, and project execution.
Good knowledge of electrical systems, including power distribution, lighting, low-current systems, and related installations.
Ability to read and interpret electrical drawings, technical specifications, and BOQs.
Strong understanding of UAE construction regulations, authority requirements, and industry standards.
Proven experience coordinating with consultants, contractors, subcontractors, and project teams.
Strong technical problem-solving, leadership, and communication skills.
Proficiency in AutoCAD and MS Office; knowledge of other relevant engineering software is an advantage.
Ability to independently manage responsibilities and handle multiple priorities within a construction project environment.
Benefits
Opportunity to work on construction and development projects.
Professional growth and career development opportunities.
Competitive compensation based on experience and qualifications.
Location: Warsaw, Poland
Dentons Business Services EMEA
is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.
At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.
Role Overview:
We are seeking a motivated Cash Collection Specialist with 2+ years of experience. The ideal candidate will have financial knowledge, excellent problem-solving skills, and the ability to work independently while supporting and collaborating with team members.
Responsibilities
Manage the day-to-day cash collection process while delivering excellent customer service.
Perform cash allocation activities accurately and efficiently.
Resolve client queries, monitor KPIs, and collaborate with Partners.
Ensure compliance with company policies, maintaining high quality standards and service excellence.
Work closely with local Finance teams and various stakeholders.
Monitor assigned accounts and escalate complex issues when necessary.
Requirements
Minimum 2 years of experience in cash collection.
Advanced English and French proficiency.
Intermediate Excel skills (data extraction and analysis).
Strong teamwork and collaboration skills.
Excellent organizational and time management abilities.
Strong problem-solving skills.
Advanced customer service and interpersonal skills.
Benefits
Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center
Location: Doha, Qatar
We are looking to hire an Administrative Officer at ProgressSoft Qatar to manage administrative daily tasks and activities of the office and provide clerical support for all teams at the branch.
Responsibilities:
Receive and direct in-coming calls.
Handle office facilities’ requirements (i.e. purchasing of supplies, stationery, cleaning services, and cars).
Renew and maintain ProgressSoft Qatar’s registration documents with the ministries.
Coordinate local affairs activities; review and approve payments for utility service companies (i.e. electricity, land lines, cellular phones lines, internet, etc.).
Assist in organizing, negotiating, approving, and implementing service contracts for ProgressSoft Qatar’s office including, but not limited to, maintenance of electrical, sanitary, air-conditioning and CCTV systems.
Assist administration management in updating and maintaining the office’s policies and procedures.
Handle travel arrangements for business trips (visa applications, airline tickets, hotel accommodations, airport drop-off and pick-up, etc.) for ProgressSoft employees and guests and ensure that it is according to ProgressSoft's policy and standards.
Assist administration management in negotiating to get the best offers from hotels, travel agencies, shipping services, car rentals, etc.
Keep track of employee work residency dates and assist in the renewal process.
Assist administration management in the planning and execution of activities and events.
Assist other departments in data entry and project management systems.
Maintain accurate records, expiry reminders, pending-action trackers and periodic administrative status reports.
Manage supplier relationships, collect and compare quotations, monitor service contracts, track administrative expenses and coordinate invoices with Finance.
Coordinate management meetings, visitors, business correspondence, appointments and local events when required.
Support onboarding and offboarding logistics, maintain relevant employee administrative records, and coordinate with the corporate HR function.
Perform any other job-related tasks as assigned by the Administration Management.
Requirements:
3-7 years of experience in office administration or a similar role.
Excellent written and verbal communication skills (Arabic & English).
Proficient in MS Office (MS Excel, MS Word, and MS PowerPoint).
Excellent time management skills and the ability to set priorities.
Strong organizational skills and attention to details.
Excellent problem-solving skills and the ability to multi-task.
Background in office administration is preferred.
Ability to work independently and proactively.
Ability to handle sensitive company and employee information discreetly.
Location: Philippines; South Africa; Pakistan; United Kingdom; Sri Lanka; Kenya
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type: Full-Time
Location: Remote (UK hours)
About the Company
Our client is an established UK-based company specialising in premium stone worktops and bespoke surfaces for residential and commercial projects. Operating within the construction and home improvement industry, the business is seeking an experienced Financial Controller to take full ownership of its accounting and financial operations.
Job Summary
We are looking for a highly experienced, fully qualified Financial Controller to independently manage the complete finance function of a UK-based business.
This is a hands-on, client-facing role requiring strong expertise in UK accounting, management accounts, VAT, payroll, credit control, cost accounting, and financial reporting.
Fluent written and spoken English is mandatory, as you will communicate directly with UK-based directors, customers, suppliers, and HMRC.
The ideal candidate is proficient in Xero, has experience working with UK limited companies, and can take ownership of financial operations from day one with minimal supervision.
Key Responsibilities
Financial Reporting: Prepare monthly management accounts, P&L statements, balance sheets, cash-flow forecasts, and year-end financial reports.
UK Tax & Compliance: Manage VAT returns, PAYE payroll, RTI submissions, pensions, CIS, and HMRC compliance.
Credit Control: Manage outstanding payments, chase overdue invoices directly with customers, and maintain accurate debtor reports.
Account Reconciliations: Perform bank, credit card, ledger, and control account reconciliations accurately and on time.
Cost Accounting: Track project profitability, job costs, stock usage, material wastage, and supplier expenditure.
Accounts Payable: Process supplier invoices, manage payments, and maintain accurate purchase ledgers.
Financial Systems: Maintain accurate records in Xero or similar accounting software and improve accounting processes through automation.
Stakeholder Communication: Work directly with UK directors, customers, suppliers, external accountants, and HMRC on financial matters.
Requirements
F
ully qualified accountant (ACCA, CIMA, ACA, or equivalent recognised qualification).
3+ years of hands-on UK accounting experience, ideally managing the full finance function of a UK limited company.
Fluent English (mandatory): Excellent written and spoken English, with confidence communicating directly with UK clients, customers, suppliers, and directors.
Strong experience preparing management accounts, P&L statements, balance sheets, and cash-flow forecasts independently.
Proven knowledge of UK VAT, Making Tax Digital, PAYE payroll, RTI submissions, and workplace pensions.
Strong account reconciliation, credit control, and cost accounting skills.
Proficiency in Xero, Sage, or QuickBooks, with advanced Excel skills.
Ability to work independently, solve problems, and manage deadlines without extensive training or supervision.
Reliable computer, high-speed internet, and a quiet, secure remote workspace.
Nice to Have
Experience in construction, real estate, manufacturing, or the kitchen and bathroom industry.
Knowledge of CIS and the UK construction VAT domestic reverse charge.
Experience with job costing, inventory management, and tracking material wastage.
Familiarity with HMRC enquiries and corporation tax.
Experience integrating accounting software with CRM or job-costing systems.
Knowledge of vehicle finance, fleet costs, and financial process automation.
Benefits
💰 Competitive salary based on experience and qualifications.
🌍 Fully remote position working with an established UK business.
📈 Long-term career growth and professional development opportunities.
🚀 Opportunity to take ownership of the finance function and improve financial operations.
🎯 High-impact role working directly with company directors.
💻 Remote working environment with a UK-based team.
Location: South Africa; Philippines; Pakistan; United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a UK-based business operating in the stone worktops industry, specialising in high-quality worktop solutions. The company is focused on delivering excellent products and services while maintaining efficient operations, strong financial controls, and sustainable business growth.
As the business continues to develop, they are looking for an experienced Financial Controller to take full ownership of the company's finance and accounting function. This is an opportunity to work directly with company directors, oversee financial operations, improve reporting processes, and contribute to important commercial decisions.
Job Type:
Full-Time (Remote – UK Business Hours)
Job Summary
We are seeking an experienced, fully qualified Financial Controller to independently manage the complete finance and accounting function of a UK limited company. This is a hands-on position requiring strong technical accounting knowledge and practical experience with UK financial reporting, VAT, PAYE payroll, HMRC compliance, cash flow management, credit control, and reconciliations. You will work directly with the company directors, ensuring accurate and timely financial reporting while maintaining full compliance with UK accounting and tax requirements. The ideal candidate is someone who can take ownership from day one, requires no training, and has previous experience managing the accounts of UK-based businesses. Experience in construction, manufacturing, stone fabrication, or similar industries would be a strong advantage.
Key Responsibilities
Take full ownership of the company's day-to-day finance and accounting operations.
Prepare and deliver accurate monthly management accounts, including profit and loss statements, balance sheets, and cash flow reports, by the 10th working day of each month.
Prepare year-end financial records and reporting packs for external accountants.
Maintain and update rolling 13-week cash flow forecasts.
Prepare and submit UK VAT returns through Making Tax Digital (MTD), ensuring all deadlines are met.
Manage UK PAYE payroll, including RTI submissions, auto-enrolment pensions, and statutory payments.
Handle HMRC correspondence, tax compliance, and relevant reporting requirements.
Manage credit control, proactively chasing overdue invoices and maintaining accurate aged-debtor reports.
Perform regular bank, card, ledger, VAT, payroll, and control account reconciliations.
Oversee purchase ledger activities, including supplier invoice processing and timely payments.
Monitor job and project profitability, including material costs, stock usage, and wastage.
Produce monthly job-costing and site profitability reports.
Identify opportunities to improve financial processes, reporting systems, and accounting automation.
Work directly with company directors, providing financial insights and supporting business decisions.
Requirements
Fully qualified accountant with ACCA, CIMA, ACA, or an equivalent recognised professional qualification.
Minimum 3 years of hands-on experience independently managing the full accounts function of a UK limited company.
Proven experience preparing monthly management accounts, P&L statements, balance sheets, and year-end figures without supervision.
Strong practical knowledge of UK VAT and Making Tax Digital, including end-to-end VAT return preparation and submission.
Experience managing UK PAYE payroll, RTI submissions, auto-enrolment pensions, and statutory payments.
Practical experience with UK tax compliance and HMRC requirements.
Strong credit control experience, including directly chasing customers for overdue payments by phone and email.
Excellent knowledge of bank, card, ledger, and control account reconciliations.
Proficiency in cloud accounting software such as Xero, Sage, or QuickBooks. Xero experience is particularly valuable.
Strong Excel skills and the ability to produce accurate financial reports.
Previous experience working with UK clients, directors, suppliers, or accounting firms.
Excellent written and spoken English communication skills.
Ability to work independently, solve problems, and meet deadlines without supervision.
Own reliable computer, high-speed internet connection, and a quiet, secure remote workspace.
Availability to work UK business hours.
Nice-to-Haves
Previous experience in construction, manufacturing, stone fabrication, kitchen and bathroom, or building materials industries.
Knowledge of CIS (Construction Industry Scheme) and the construction VAT domestic reverse charge.
Experience with job costing, project profitability, stock management, and material wastage tracking.
Experience with CRM or job-management systems integrated with accounting software.
Experience implementing new accounting software, improving financial processes, or automating reporting.
Experience with vehicle finance, fleet costs, banking relationships, and business lending.
Registered as an HMRC agent or previous experience working with HMRC agent access.
Previous experience supporting UK businesses from an offshore location.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
🚀 Career growth opportunities in a high-growth sector
📈 Long-term stability within an innovative team
Location: Mumbai, India
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
We are looking for a Project Engineer to support our Cranes & Lifting department across various regions. You will have a mechanical background and have experience in Project Coordination, Project Control, Delivery and Close Out.
The Role and Responsibilities
Overview:
To deliver efficiently and on time specifically assigned projects to stakeholders as directed whilst maximising the potential for EnerMech.
To control the assigned projects in terms of deliverables and budgets.
Responsible for project engineering tasks, from initial kick-off to final account.
Perform multi-discipline coordination of engineering and all other functions necessary for project delivery.
Office-based duties will also include direct control of all operational and financial management activities to ensure effective project completion, project status reporting and project close-out documentation.
Responsible for maintaining schedules for relevant project resources.
Proactively identify and communicate risks to project schedules, deliverables and costs.
Site-based duties will include being client representative with responsibility for all aspects of work scope implementation in accordance with client and company procedures.
Main Responsibilities and Activities:
Responsible for the delivery of work scopes, from initial enquiry to final account.
Both working alone and contributing to multi-discipline project teams for the purpose of delivering our clients projects including management of and communication with 3rd party suppliers, sub-contractors and EnerMech service departments.
Performing onshore and offshore site surveys as necessary to acquire input data.
Performing and, where appropriate, leading site work scopes as EnerMech responsible project engineer.
Responsible for the collation of project-related documents, such as but not limited to job tenders / costings, project plans, work schedules, work scope implementation methodologies, close-out and certification documentation.
Accountable for the accurate completion of purchase requisitions.
Responsible for progress chasing where required.
Plan, provide for and deliver pre-job briefs and de-briefs for assigned activities.
Responsible for ensuring materials, personnel and equipment are fit for purpose, available and dispatched in a timely manner for assigned activities.
Responsible for the management, including tracking, control and progress reporting, of all costs associated with assigned activities or work scopes.
Control of and issue of documentation to company and client standards.
Responsible for drafting and issuing project change documentation capturing scope growth and/or variations.
Identify and communicate risks to the project and manage them appropriately.
You Are
Recognised Qualifications and Experience:
Essential:
Higher National Diploma in a recognised and relevant engineering discipline or equivalent with a willingness to develop further education.
Experience working within the Offshore/Oil and Gas/Energy industry.
Preferred:
Engineering degree or similar qualification with appropriate experience.
Project management qualification.
Behaviours and Personal Qualities:
Essential:
Understands and interprets relevant standards, performs most tasks and requires minimal supervision.
Engages team support in making complex decisions (solving complex problems).
Interprets procedures within context of the situation and recognises when consultation is required.
Recognises and acts upon opportunities within own area of responsibility.
Conducts self in a professional manner to minimise conflict.
Preferred:
Encourages the participation and contribution of other team members.
Continually extends range and depth of own skills and knowledge.
Questions and confirms understanding of how own work activities support and align with HSE targets and business goals.
Looks outside the immediate working environment for ideas.
Manages personal time and deals effectively with conflicting demands and priorities.
Demonstrates a calm and systematic approach.
Understands the role of the "team" and how to contribute to the overall success of the Business Unit.
Understands the role of own department and its relationships within EnerMech.
Shows sensitivity and good interpersonal understanding. Can see things from the other persons perspective.
Offers advice and encouragement to others in support of the best results.
Location: Tel Aviv-Yafo, Israel
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Clinical Research Associate (CRA) to join our A-team (hybrid*/remote). As a CRA at Allucent, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
In this role your key tasks will include:
Provide functional assistance to the project team members with administrative, logistical and practical issues, including the tracking, collection, distribution and filing study documentation.
Track and supervise collection of ongoing study data for purpose of regular project status reporting as required.
Assist the Clinical Operations Manager in conducting feasibility assessment for potential studies.
Govern minimum quality standards for trial monitoring activities, with respect to documentation, punctuality of reporting, compliance with objectives, and co-operation with other project team members. Ensure adequate tracking is in place for all activities and reports formatted as required for submission within agreed timelines.
Monitor activities at clinical study sites to assure adherence to GCP, ICH, SOPs, and study protocols.
Collect and review regulatory documents as required.
Prepare site visit and telephone reports.
Responsible for multiple projects and must work both independently and in a team environment.
May participate in the study development and start-up process including reviewing protocols, drafting of the Monitoring Plan, designing and/or reviewing CRFs, preparing Informed Consent forms, developing study documents, organizing and presenting at investigator meetings, working with management on monitoring strategy, and/or developing project-specific CRA training.
Resolve site issues and determine status for IP shipment.
Work with Project Manager (PM), Clinical Team Leader (CTL) and/or Lead Clinical Research Associate (LCRA), regulatory team members or Sponsor to secure authorization of regulatory documents and contracts.
May translate, coordinate translations or review completed translations of critical documents.
Participate in feasibility and/or site identification activities.
Assist the Project Team with the day-to-day management of clinical studies as required.
Monitoring Visit Report (MVR) review, management, resolution and escalation as required.
Train, mentor and/or supervise junior staff.
May be assigned as LCRA to a regional or global study.
May be assigned as a reviewer of essential documents (GLP) as a 2nd line or Independent Reviewer (IR).
Conducts project co-monitoring, assessment visits and team training.
Site contact for protocol clarifications and subject enrolment if CRA unavailable.
Participate in the development of study newsletters communication as required.
Assist with the development of project-specific training materials for team.
Liaise with Business Development and make presentations to potential clients as required.
May be required to manage the preparation of local clinical trial applications (for regulatory submissions for new drugs, biologics, or devices).
Requirements
To be successful you will possess:
At least 2 years experience as CRA (on-site monitoring).
Skills to mentor and train other CRAs in a positive and effective manner.
In-depth knowledge of clinical trials and the critical elements for success in clinical trials.
Ability to travel for up to 8 days on site per month, depending on the project needs.
Strong therapeutic background.
Has shown ability to successfully manage people/project issues.
Mature management skills demonstrated by calm and thorough review of situations. Proactively identifies and addresses problems. Seeks to understand all contributing factors. Proposes, implements, and evaluates appropriate resolutions.
Demonstrates the ability to define and meet project requirements.
Can demonstrate flexibility for improvement and creating solutions.
Proven organizational abilities, and excellent written and oral communication and presentation skills.
Excellent team player with team building skills.
Strong customer focus.
A thorough knowledge of regulatory submission and reporting requirements and guidelines.
Excellent understanding of the drug development process.
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
ГибридseniorLondon; UK Remote
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