Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
Overview
📍 Remote Global - Central and South America
We are seeking a WFM Central - Real Time Analyst to serve as the central governance layer for live operations across multiple Lines of Business (LoB). This is not a traditional monitoring role; it is designed for a high-caliber, forensic operator who functions as an operational architect. You will be a trusted partner to operational leadership, responsible for continuing to evolve our operations to a standardized, and fiscally sound control model.
The ideal candidate possesses the technical "know-how" of a forensic analyst and the communication prowess of a business consultant, capable of telling a compelling story through data to stakeholders ranging from Team Leads to Directors. You won't just report that a queue is at risk; you will diagnose the business impact, identify the root cause, and prescribe the specific levers leadership must pull to preserve SLA and the customer experience. You will be the owner of all aspects of the support queues and ensure we are meeting our customers where they need us.
Responsibilities
- Stakeholder Storytelling: Distill complex, "noisy" operational signals into high-impact narratives. You must be able to share in-depth observations and supporting data that tell a clear story to stakeholders, at all levels of leadership, on exactly what actions must be taken.
- Business-Level Analysis: Go beyond the "what" and the "why" to analyze long-term business trends. Evaluate the financial efficiency of SLA safeguarding and the fiscal impact of current staffing vs. demand density.
- Operational Control & Forensic Auditing: Serve as the authoritative "voice of reason" during incidents. Conduct forensic audits of agent behaviors such as "On Hold" abuse or status irregularities to ensure hidden capacity drains are eliminated.
- Centralized Core Governance: Enact queue management playbooks for real-time levers across multiple LoBs, ensuring aggressive SLAs are preserved through structured accountability.
- Strategic Planning & Optimization: Partner with WFM to create a concise feedback loop for continued improvement in planning and scheduling.
Qualifications
- Exceptional Communication: Proven ability to translate complex data into a clear jargon-free business story. You must be comfortable presenting actionable insights to senior leadership under high-pressure conditions.
- Advanced Forensic Analysis: Expert proficiency in Google Sheets is required, familiarity with Metabase preferred. You must be able to build complex, automated tracking tools and forensic audits from scratch. Not just for basic queue health, but also analyzing business data that influences our operations.
- Strategic Judgment: Demonstrated experience making high-judgment decisions that impact the entire business, particularly in environments with aggressive SLAs and fluctuating volume patterns.
- Operational Architecture: Take ownership in documenting best practices into governed frameworks and playbooks.
- Resilient Mindset: Comfortable operating autonomously in a 24/7 environment, with the flexibility to adapt to operational needs as part of a high-impact, interdependent team.
- Systems Fluency: Familiarity with Amazon Connect, Zendesk Omnichannel routing, and Assembled WFM is highly preferred.
What Success Looks Like
- Operational anomalies are quickly investigated, with root causes clearly identified and communicated, reducing repeat issues and leadership uncertainty
- You evolve queue management processes from reactive to a documented, standardized, and predictive operating model.
- Champion of the team’s brand with Operational Leadership. You are looked to as the primary source of truth, relying on your data-driven stories to make critical staffing and operational decisions.
- Live queues remain stable, governed, and resilient across all supported lines of business, even during unexpected spikes, outages, or incidents
- Stakeholders receive timely, clear updates during incidents that explain impact, cause, and corrective actions in a concise and actionable manner.
HIRING PROCESS
- Application
- Intro Call with Recruiter
- Case Study
- Interview with Central WFM - RTA Team Lead
- Interview with Queue Operations Manager - Core Services
- Interview with Head of Core Services
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Los Angeles, California
Workplace: OnSite
ABOUT US
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
________________________________________________________
THE ROLE
We are looking for an exceptional Chief of Staff to work directly with the CEO and turn business priorities into results. You'll take ownership of critical projects, drive execution across functions and countries, and build the structure needed to keep a rapidly growing organization moving.
You should be equally comfortable evaluating a business opportunity, resolving an operational problem, challenging a missed commitment, or personally completing the work needed to move a project forward. This role requires sound judgment, commercial awareness, attention to detail, and persistent follow-through. You will earn trust by understanding the business, making good decisions, and delivering consistently.
WHAT YOU WILL DO:
Drive the CEO’s priorities
- Translate priorities into clear plans with accountable owners, deadlines, budgets, and measurable outcomes.
- Independently lead selected projects from initial assessment through implementation.
- Anticipate problems, resolve dependencies, and bring decisions forward before they become bottlenecks.
- Maintain a clear view of the commitments that require the CEO’s attention.
Lead execution across teams
- Coordinate initiatives across sales, marketing, product, operations, finance, people, and after-sales.
- Work closely with U.S., European, and China-based teams to align requirements, decisions, and delivery timelines.
- Resolve gaps between departments and clarify ownership where responsibilities overlap.
- Work alongside regional leaders to deliver shared priorities.
Build operating discipline
- Establish practical processes for goal setting, business reviews, project tracking, and follow-up.
- Prepare focused leadership meetings, document decisions, and ensure agreed actions are completed.
- Track business performance and investigate missed targets, recurring issues, and execution gaps.
- Help leaders maintain high standards of preparation, responsiveness, and accountability.
Deliver special projects
- Lead initiatives such as market entry, product launches, dealer programs, organizational improvements, and business systems implementation.
- Represent the CEO in designated internal and external discussions within clearly delegated authority.
- Handle sensitive business and personnel information with discretion.
WHAT WE ARE LOOKING FOR:
- 10 years or more of experience in business operations, program leadership, or a Chief of Staff position with substantial implementation responsibility.
- Experience in consumer products, hardware, mobility, or another demanding operational business would be valuable. Bicycle industry experience is not required
- A strong record of completing and delivering complex projects and measurable business results in a fast-growing company.
- Strong analytical skills and a practical understanding of revenue, margins, costs, inventory, and business performance.
- The ability to influence senior colleagues, challenge constructively, and secure commitments across teams with strong and clear written and verbal communication.
- Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture.
- Strong academic background, with a record of high achievement and demonstrated analytical and problem-solving ability.
- Mandarin proficiency.
HOW YOU WORK
- You take ownership. You identify what needs to happen and carry it through.
- You move quickly. You make progress with incomplete information and adjust as facts change.
- You hold a high bar. You address missed commitments and performance gaps directly and professionally.
- You get into the details. You verify facts, understand root causes, and produce work yourself.
- You exercise independent judgment. You offer a clear point of view and know when to escalate.
- You build trust. You are discreet, reliable, and effective across different personalities and cultures.
SUCCESS METRICS
Within the first six months, you will have:
- Taken full ownership of several important initiatives and delivered agreed milestones.
- Established a reliable process for tracking leadership priorities, decisions, and commitments.
- Improved coordination across our international teams.
- Identified and resolved recurring operational bottlenecks.
- Reduced the amount of time the CEO spends chasing updates and coordinating execution.
- Built credibility as someone who can be trusted with difficult, ambiguous work and deliver results.
________________________________________________________
OUR COMPENSATION AND BENEFITS
- Generous salary and medical/dental/vision benefits
- Demo bike fleet and comprehensive travel allowances
- Office in sunny Santa Monica
EQUAL OPPORTUNITY
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: New York, New York; Austin, Texas; Dallas, Texas; Boston, Massachusetts; Raleigh, North Carolina
Workplace: Remote
ROLE SUMMARY
The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.
Location: Must reside in the Eastern Time Zone.
WHAT YOU'LL DO
Be a keen learner:
- At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
- Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.
Be a passionate problem solver:
- If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. As a Senior Developer Success Engineer, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
- You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.
- Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way!
Be a great communicator:
- As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
- Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test).
- You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.
WHAT YOU'LL BRING
- 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
- Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
- Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
- Minimum of one year experience in an internal or external customer-facing role.
- Passion for helping others regardless of who they are or how they act.
- Experience working with or as part of remote teams.
- Strong written and verbal communication skills.
- Seek to understand first, lead with data, and rely on facts.
NICE TO HAVE
- Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
- Experience with security certificate management and implementation.
- Ability to understand use cases and translate them into Temporal design decisions and architecture best practices.
- Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role
Sentry is looking for an Enterprise Account Executive to join our sales team. We need a strong hunter/self-starter mindset with the ability to methodically expand existing accounts. As a member of our sales team, you'll join a fast-growth start-up and hit the ground running and help develop our sales strategy and playbook. We're looking for an individual with experience selling SaaS/B2B products, especially to developer organizations. If you're a seasoned sales professional who is excited to work in a high-volume environment while helping define key strategic and operational initiatives, we'd love to speak with you!
In this role you will
- Manage and work all leads and opportunities in your territory.
- Build and manage a sales pipeline while growing successful, long-lasting relationships with influencers (devops leads, engineering managers, procurement professionals, executives, etc.) to meet revenue targets and company goals.
- Manage, track, and report all sales activities with Salesforce proficiency.
- Deliver great product demos, provide insightful technical answers, and recommend creative ways to get the most out of Sentry.
- Be the voice of the customer to the Sentry engineering/product teams.
- Own the strategic planning for each Flagship account, developing strategies to drive adoption and geographic expansion, mapping and building widespread relationships across our customer’s organization.
You’ll love this job if you
- You are a builder who works autonomously and relishes responsibility.
- Take pride in working to increase customer growth and happiness by aligning impact with the customer’s expectations of value.
- Thrive in a product-driven highly technical, fast paced and growing organization.
- Get a charge out of making a measurable impact on Sentry’s growth.
- Own the strategic planning for each strategic account, developing strategies to drive adoption and expansion, mapping and building widespread relationships across the customer’s organization, and working to increase customer growth and happiness by aligning Sentry impact with the developer community expectations and value.
Qualifications
- 7+ years of technology direct sales experience, with current experience selling SaaS.
- Bonus points if you have experience selling developer tools to development organizations.
- High technical aptitude and are able to understand and discuss a developer-focused infrastructure product.
- Proven track record of exceeding sales targets and cultivating long-lasting relationships with clients.
- Deep curiosity for the developer tool space.
- Results-driven, with a desire to hunt new business and ability to try new processes and iterate to scale a global sales engine.
- Strong analytical, critical thinking, and problem-solving skills.
- You are a team player and comfortable in a fast-paced growth environment.
- You love the challenge and desire a fast-paced, challenging, and exciting environment!
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $270,000 OTE with variable compensation. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Working hours
🌎 While we are an all-remote company and hire
almost anywhere
in the world, we do require successful candidates to be located in the United States.
Preferred location:
USA
Why this job is exciting
As a Strategic Account Director, you’ll help the world’s largest engineering organizations give their developers and AI coding agents the context they need to work across massive codebases. This role blends technical depth, strategic selling, and product passion. It's perfect for someone who thrives in a fast-evolving environment and has proven success in managing high-value customer relationships, structuring strategic deals, and penetrating into key target accounts.
Here's what we're thinking:
📅
Within one month, you will…
Begin 1:1s with your manager, align on your 30-60-90 plan, and shadow discovery and closing calls.
Build your territory plan to penetrate net-new logo accounts with an emphasis on targeted outbound while also expanding and taking ownership of key existing customers.
Meet key partners in Solution Engineering, Customer Success, Product, Legal and Engineering teams - they will be key relationships for you throughout your deal cycle.
📅
Within three months, you will…
Be a product expert, perfect your storytelling of use cases, demonstrate the product and convey real-world success stories of customers.
Design account plans for key accounts focused on expansion and create compelling strategies to align Sourcegraph’s value to your customers' goals, needs, and objectives.
Identify champions, influencers, and key stakeholders in the decision process, and build trusted advisor relationships with them to help bring more engineering organizations onto the Sourcegraph platform.
Leverage a consistent sales process to build and advance a pipeline of complex, high-value opportunities, accurately capturing deal progress and weekly forecast updates.
📅
Within six months, you will…
Build trusted relationships with developers, engineering leaders, and execs.
Identify and nurture champions, multi-thread with economic buyers, and start to close strategic opportunities.
Collaborate cross-functionally with Solution & Field Engineering, Product, Legal and Engineering to successfully drive technically unique or complex Enterprise deals forward to completion.
Actively contribute product feedback to the team and influence our roadmap with insights from the field.
Handle the full sales cycle to consistently meet and exceed pipeline and revenue objectives.
📅
Within one year, you will…
Be a top-performing Strategic Account Director, exceeding pipeline, expansion, and revenue goals.
Lead enablement for future team members by defining best practices for navigating high-value enterprise sales in an AI-first market
Be seen as a thought partner to product and execs as we scale Sourcegraph across our highest-value, most strategic customers.
About you
You are results-oriented and motivated, with a rare combination of entrepreneurial drive, technical curiosity, and executive presence. You are laser-focused on generating new greenfield opportunities and driving expansion within the world’s most innovative enterprises with 5,000+ developers. You are excited about the future of AI in software development and want to be part of building that future. You thrive in ambiguity, adapt quickly, and are motivated by ownership, results, and impact.
Your skill-set:
10+ years of B2B SaaS sales experience
Proven ability to own customer relationships end-to-end, serving as the primary point of contact for engagement, account strategy, and growth.
Methodical approach to executing complex deal strategies
Proven success selling to developers, engineering managers, and VPs of Engineering
Comfortable navigating a top-down strategic motion
Excellent storytelling and discovery skills; you know how to build trust and uncover pain
A strong understanding of developer tools, DevOps workflows, and AI trends
Uses account research and customer usage data to prioritize accounts and identify expansion opportunities
Demonstrated success leading complex, multi-stakeholder deals
Expertise with security, licensing, and compliance requirements
Confident and curious: you learn the product, demo it well, and aren’t afraid to go off-script
High agency: you build rather than wait, take ownership of your business, and thrive in a fast-moving, competitive space
Bonus points if you have:
Experience at developer-first companies
Sold a consumption-based or usage-based product
Technical background or deep curiosity about agentic AI and coding workflows
Level
📊 This job is an IC6. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an
open and transparent
company that values
competitive compensation
, our compensation ranges are visible to every single Sourcegraph teammate. To determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world.
💰The target compensation for this role is $180,000 USD base + $180,000 USD variable ($360,000 USD on-target-earnings).
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 4.5 hours in total.
👋
Introduction Stage
- we have initial conversations to get to know you better…
[30 min]
Recruiter Screen
[30 min]
Hiring Manager screen
with Global Head of Sales
🧑💻
Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[45 min]
Peer
with an Account Executive & Solutions Engineer
[60 min]
Resume Deep Dive
[45 min]
Sales Presentation
with Regional Sales Director, Global Head of Sales, CRO
[30 min]
Values
🎉
Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically
[30 min]
Leadership
with CRO
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: Remote, USA
About the role
Chime is building a world-class Member Services organization, and the quality of that experience starts long before a member ever reaches an agent. It starts with how well that agent was trained. We're creating this role to raise the bar on two things at once: how consistently training gets delivered across our partner network, and how accountable our BPO partners are for delivering it well. As our Sr. Training Lead, you'll own training governance for Operations and Member Experience, spend real time in the classroom at our vendor sites training new hire agents yourself, and hold our partners' training teams to a higher standard than they've been held to before.
This is a new role on our Learning, Training, and Content Operations team. It's remote, with approximately 30% domestic and international travel to our BPO partner sites.
In this role, you can expect to
Own training execution across our lines of business, ensuring BPO trainers are facilitating our programs and content as expected, that agents are receiving the support they need during new hire training, that agents are completing training on time, and provide feedback to the Learning team about opportunities.
Guide a group of BPO master trainer contractors to drive training excellence with BPO training teams.
Travel to our partner sites roughly 30-40% of the time and train in the room, facilitating new hire classes, delivering Train-the-Trainer ahead of site launches and major releases, and co-facilitating alongside BPO trainers so you see delivery quality firsthand instead of reading about it.
Own trainer effectiveness at our BPOs end to end, including trainer certification and recertification, training lead calibration, a real observation and coaching cadence, and the decision about who is cleared to teach a Chime class.
Hold our BPO partners accountable for training delivery the way a vendor manager would: build the scorecard, run the governance cadence with partner training leadership, bring the data to business reviews, and drive corrective action plans when a site misses.
Measure what matters, using graduation rates (overall and on-time), nesting performance, speed to proficiency, trainer certification rates, and early-tenure quality and performance to find where delivery is breaking down and fix it.
Partner closely with Learning, Content, Quality, Workforce Management, Partner Operations, and LOB Operations so that launches land on time and agents are ready on day one.
Diagnose the gaps in how we train today and partner to rebuild the standard, bringing a point of view on what good looks like rather than waiting for it to be defined for you.
To thrive in this role, you have
7+ years in training, learning, or talent development within a contact center, BPO, or other high-volume service environment, including hands-on facilitation of new hire classes for frontline agents. You are still comfortable in front of a room.
Proven experience managing outsourced or BPO partners and holding them accountable for outcomes, including building performance metrics, governance frameworks, scorecards, and corrective action mechanisms. You've had the hard conversation with a vendor and kept the relationship.
Experience building training governance from the ground up: certification and train-the-trainer programs, facilitation standards, observation and coaching models, and the documentation that makes them hold up over time and under audit.
Strong coaching skills with other trainers, and the judgment to tell the difference between a content problem, a facilitation problem, and an operations problem.
Comfort with data, with the ability to evaluate program effectiveness, identify trends across sites and vendors, and translate what you find into business requirements and decisions.
The ability to influence without authority across internal stakeholders and external partners at every level, from a trainer on the floor to a partner's site leadership.
Willingness to travel domestically and internationally approximately 30-40% of the time. Experience in financial services, fintech, or another regulated environment is a plus.
#LI-Remote #LI-LB1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$130,000
—
$180,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Principal Revenue Strategist, you'll help shape how GitLab brings its products to market as artificial intelligence changes how software is built and bought. Reporting to the VP of Revenue Strategy, you'll be a senior individual contributor connecting market, product, and field insights to clear recommendations and changes in how we sell. You'll take on complex, open-ended go-to-market questions with limited context, working directly with executive partners across Sales, Finance, and Product to decide where to invest, how to reach customers, and what needs to change.
What you'll do
Shape revenue strategy across customer segmentation, sales coverage, sales motions, and investment priorities.
Design multi-quarter changes in how we sell and monetize, defining the implications for the customer journey, metrics, roles, incentives, and operating model. Build agreement on the path forward and partner with Field Operations and Enablement on execution.
Develop market and expansion strategies, prioritizing markets, defining go-to-market models and capacity needs, and identifying the operational dependencies of entering or scaling in new regions.
Connect go-to-market strategy and Product by translating field and customer insights into product input, and product direction into commercial implications. Provide focused, commercially grounded input on pricing and packaging.
Contribute strategic inputs to long-range planning, including total addressable market, sales capacity, productivity, and unit economics, while Field Operations and Finance retain ownership of annual planning, quota setting, and territory design.
Build models, write decision memos, run analyses, and facilitate working sessions to turn recommendations into action with cross-functional partners.
Advise senior leaders in Sales, Finance, and Product independently, distilling complex problems into clear recommendations with explicit assumptions and trade-offs.
What you'll bring
Experience owning complex go-to-market or revenue strategy work in a growing technology company, consulting, or a combination of both. Relevant experience and transferable skills matter more than a particular career path.
Direct experience solving business-to-business software go-to-market problems, such as segmentation, coverage, pipeline and conversion, sales capacity and productivity, incentives, or pricing and packaging.
A structured approach to testing assumptions and turning an unclear problem into a framework, a recommendation, and practical next steps.
Strong commercial and analytical judgment, including the ability to build models and recognize when the evidence is sufficient to make a decision.
The ability to work credibly with senior leaders, challenge decisions with evidence, and influence people without formal authority.
A collaborative, hands-on approach that treats execution as part of strategy, not a handoff after the recommendation.
Helpful, but not required: experience with usage-based or consumption models, international expansion, enterprise or platform sales, or a technical or scientific background. Interest in people management over time is welcome, but this is an individual contributor role.
About the team
The Revenue Strategy team tackles strategic questions about how GitLab reaches customers, sells, and monetizes its platform. You'll work with Sales, Finance, and Product leaders to connect strategy with commercial decisions, and with Field Operations and Enablement to put those decisions into practice. GitLab is an all-remote company with a public handbook and a transparent, low-ego culture. Our mission is to enable everyone to contribute to and co-create the software that powers our world.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Revenue Team:
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the Role:
The Partner Manager will work with one of Affirm’s most strategic third-party partners to expand the distribution of Affirm’s services to merchants and end users, with the ultimate goal of driving GMV and revenue growth. This is a high-profile, partner-facing role requiring outstanding relationship management and strategic planning skills to influence internal and external stakeholders and create strategic opportunities. As the primary contact for this partner, the Partner Manager will be responsible for spearheading business growth through strategic initiatives that expand Affirm’s reach and create mutual value for both Affirm and the partner.
What You’ll Do:
Own the relationship with one of Affirm’s largest platform distribution partners and be accountable for the partnership’s growth
Build and execute plans to expand into new markets, industries, and product lines while increasing GMV, revenue, users, product adoption, and awareness.
Build trusted relationships across the partner organization so Affirm remains top of mind relative to other payment providers. Align incentives and help the partner’s sales teams understand and sell Affirm.
Develop a deep understanding of the partner’s business, strategy, and growth plans. Identify where Affirm should build, invest, or work differently to grow alongside the partner.
Coordinate teams across Product, Technical, Sales, Customer Success, Credit, Analytics, Marketing, and Risk to deliver partnership initiatives. Handle incoming partner questions and connect them with the right teams to provide timely answers.
Create clear ways of working across all teams supporting the partnership, including defined ownership, goals, performance tracking, regular reviews, and action plans. Identify growth opportunities, risks, and process improvements.
Lead quarterly business reviews and executive meetings. Bring together the right data and perspectives to explain performance, focus leaders on the most important issues, and drive clear decisions and follow-up actions.
What We Look For:
6+ years of experience working directly with B2B clients or partners, ideally in a high-growth technology company.
Experience in strategic partnerships, business development, or enterprise account management. Experience in ecommerce, fintech, payments, or consumer financing is preferred.
A strong track record of building trusted relationships and managing large, complex partner accounts.
Highly organized and able to manage multiple cross-functional projects at once, balance competing priorities, and maintain strong attention to detail.
An excellent written and verbal communicator, with experience creating clear proposals, memos, and emails and presenting to senior audiences.
Strong analytical skills, with the ability to evaluate business performance, identify opportunities and risks, and communicate results clearly to internal and external teams.
Experience leading complex commercial negotiations and agreements, including competitive bids, renewals, and partnership expansions.
Experience creating and maintaining clear processes, program documentation, performance measures, and reporting for complex partnerships.
Proactive and adaptable, with the judgment to take initiative and go beyond defined responsibilities to support the success of the partnership and broader team.
Base Pay Grade - K
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $
217,500
- $307,500
USA On Target Earnings (all other U.S. states) per year: $192,000 - $282,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Director, Global Communications
San Mateo, CA / Hybrid
*In office 1- 2 days a week
We are seeking a Senior Director, Global Communications, to serve as a strategic advisor to the VP, Global Communications. This leader will help shape and execute an integrated communications strategy that advances Sony Interactive Entertainment’s business priorities while amplifying its games, creators, studios, and brand.
The communications environment around SIE and PlayStation has become significantly more complex. The team manages a growing number of interconnected business, product, studio, partner, and reputational issues, often simultaneously and across multiple markets. Communications increasingly requires senior-level judgment in real time, alongside the ability to maintain proactive storytelling and sustained momentum between major launches and announcements.
This role will lead the day-to-day management of the global software communications team, driving operational excellence and alignment, as well as best-in-class execution across all of product communications, media relations and team operations. They will also serve as a senior external communications leader with responsibility for high-level media relationships, issues management, and proactive storytelling.
Working closely with Global Communications Senior Leadership, the Senior Director will translate strategic priorities into integrated communications programs, compelling storytelling, and measurable results. This role requires a leader who can operate the function with the discipline of a high-performing agency while bringing the judgment, influence, and external relationships expected of a senior communications executive.
Responsibilities:
Strategic Partnership & Organizational Leadership
Serve as a key advisor and operating partner to the VP, Global Communications, helping define team priorities, communications strategy, and resource allocation.
Translate senior leadership vision and evolving business priorities into clear communications plans, organizational priorities, and measurable outcomes.
Act as a senior decisionmaker on communications issues that require judgment, speed, and coordination across studios, product teams, business leadership, executive leadership, and global markets.
Drive operational rigor across the communications organization, ensuring clear prioritization, accountability, and alignment across a growing and increasingly complex portfolio of work.
Identify gaps in capability, capacity, and expertise as the business evolves, and build the structures and processes needed to meet those demands.
Help shape the long-term evolution of the Software Communications team through organizational planning, capability development, succession planning, and continuous improvement.
Global Communications Leadership
Actively contribute to the development and execution of integrated global communications strategies, designed in partnership with Senior Communications Leadership, that advance PlayStation’s product, game, studio, and brand priorities.
Shape compelling narratives that elevate the PlayStation Studios portfolio, PlayStation hardware and services, and the broader brand across gaming, entertainment, technology, and culture.
Ensure consistent storytelling across products, games, studios, creators, and corporate priorities.
Partner closely with Senior Communications Leadership to ensure strategic alignment across software and product communications and communications readiness for launches, business milestones, partnerships, reputational issues, and emerging risks.
Provide senior communications counsel during sensitive or fast-moving situations, helping teams quickly assess risk, align messaging, engage key stakeholders, and determine the appropriate external response.
Ensure cross-functional stakeholders have clear visibility into announcement plans, performance metrics, emerging issues, risks, and overall communications status.
Serve as a senior liaison to Sony Group teams and other external and internal partners on cross-functional initiatives.
Operational Excellence and Team Management
Lead annual communications planning, prioritization, and resource management across the Software Communications team.
Manage the day-to-day operation of the global team, creating the structure that allows the VP to focus on enterprise-level strategy, executive counsel, major business decisions, and the highest-priority external issues.
Partner with Senior Communications Leadership on organizational design, talent development, and succession planning.
Build clear operating rhythms and updates that provide leadership visibility into priorities, workload, risks, and performance.
Establish consistent frameworks for campaign planning, measurement, postmortems, and best-practice sharing.
Oversee staffing strategy, team structure, and capability development to ensure the organization can respond to evolving business needs and periods of intense communications activity.
Implement processes and programs that improve speed, quality, consistency, and scalability of output across regions and teams.
Establish stretch goals that inspire the team to deliver at a higher level.
Foster a culture of creative thinking, accountability, agility, and continuous improvement.
Tap into cultural and industry trends to encourage stronger campaign ideas and more relevant storytelling.
Media Relations Strategy
Set the strategic direction for PlayStation’s global media bureau, making media relations relations an always-on discipline rather than an activity centered primarily around launches and announcements.
Build and maintain senior-level relationships with the industry’s most influential journalists and cultural voices.
Serve as a senior company representative with top-tier media, particularly during complex, sensitive, or fast-moving situations where trust, judgment, and established relationships are critical. This includes serving as a spokesperson as needed.
Lead proactive engagement with priority media between major beats to sustain momentum, deepen understanding of PlayStation’s strategy, and create opportunities to tell broader business, product, studio, and creator stories.
Identify emerging narratives and potential reputational issues early and develop strategies to address them before they become larger communications challenges.
Strengthen PlayStation’s ability to compete for attention in an increasingly active communications environment where competitors are engaging media and industry audiences consistently throughout the year.
Drive proactive media engagement that strengthens understanding of PlayStation’s business and elevates its position across gaming, entertainment, technology, and culture.
Tools, Technology and AI Integration
Collaborate with other team leads to oversee the implementation of communications tools and platforms, including the adoption of responsible AI to improve team efficiency, insights and output quality.
Qualifications:
18+ years of experience in communications, with significant experience in senior leadership roles.
Experience leading large, global, matrixed communications teams in a complex, fast-paced organization.
Demonstrated success building high-performing teams through operational excellence, talent development, and organizational change.
Strong track record leading communications for major product, software, or entertainment launches.
Significant experience managing sensitive issues, reputational challenges, and high-profile communications situations.
Deep relationships with top-tier media and demonstrated ability to engage credibly with senior journalists and industry influencers.
Experience serving as a senior communications leader and trusted advisor to executive stakeholders, as well as experience working closely with entertainment properties, creative teams, or game studios preferred.
Demonstrated ability to operate with both strategic vision and operational discipline.
Experience managing budgets, agencies, and complex cross-functional stakeholders.
Familiarity with digital tools, analytics, and emerging technologies, including AI applications in communications.
Excellent judgment, executive presence, and ability to influence at the senior and executive level.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$256,700
—
$385,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote; New York
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re hiring a Sales Execution & NA Enablement Lead to raise how our enterprise sellers plan, pursue, and win complex, technical deals. This is not a traditional training role. You’ll set the standard for what great enterprise selling looks like, turn it into artifacts and operating rhythms, and make sure sellers and managers actually use it.
The role has two mandates: own key global sales execution programs, and act as the primary Enablement partner to North America sales leadership. You’ll work closely with the Global Head of Enablement, Sales Leadership, RevOps, Product Marketing, Product & Technical Enablement, and FDE.
What you’ll do
- Own enterprise sales execution: Build and operationalize the critical artifacts that drive excellent sales execution.
- Enable sellers to win technical enterprise deals: Coach reps to build business cases with champions, read 10-Ks, and connect ElevenLabs capabilities to measurable outcomes for technical and economic buyers.
- Partner with NA leadership on enablement: Diagnose field gaps and adapt global programs to NA needs, including competitive positioning, developer-led motions, and vertical playbooks.
- Facilitate globally: Lead highly engaging, practical sales execution sessions, not just build the programs behind them.
- Manage the coaching and operating rhythm: Embed selling standards and artifacts into how managers inspect deals and coach sellers.
- Build the foundation for a vertical selling motion: Lay the groundwork for vertical selling, which is becoming a global priority, not just an NA need.
- Execute in an AI-native way: Use AI to scale coaching, practice, and reinforcement, going beyond general AI fluency.
Requirements
- 10+ years experience in enterprise sales leadership and enablement experience, ideally in an AI-native or developer-focused company
- Excellence building and operationalizing value-selling artifacts across sales org with measurable results
- Experience with MEDDICC, Command of the Message, Challenger, or similar methodologies, and the judgment to adapt them
- Experience enabling frontline sales managers and building strong coaching methodologies
- AI fluency, and comfort building in a fast-growing environment where the operating model is still taking shape
- Enough technical depth to credibly support sellers selling to developers and technical buyers
- Proven cross-functional influence across Sales, RevOps, PMM, Product, and FDE teams
- Bonus: Experience working in voice AI
Location
This is a remote-first role. Candidates must be based in North America.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment.
This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office.
Technologies You’ll Use
DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline.
Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics
Manage program execution for influencer marketing, email marketing, events, sales plays and more.
Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression.
Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts.
Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates.
Closely monitor KPIs and metrics to measure program effectiveness and progress to targets.
Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans.
Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results.
Skills We’re Looking For
5+ years experience in B2B marketing with a focus on the commercial business market
Proven track record of success in developing and executing lead generation programs within the commercial market.
Event management experience.
Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders.
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Data-driven approach with a knack for translating data insights into actionable marketing strategies.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$135,960
—
$169,950 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment.
This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office.
Technologies You’ll Use
DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline.
Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics
Manage program execution for influencer marketing, email marketing, events, sales plays and more.
Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression.
Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts.
Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates.
Closely monitor KPIs and metrics to measure program effectiveness and progress to targets.
Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans.
Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results.
Skills We’re Looking For
5+ years experience in B2B marketing with a focus on the commercial business market
Proven track record of success in developing and executing lead generation programs within the commercial market.
Event management experience.
Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders.
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Data-driven approach with a knack for translating data insights into actionable marketing strategies.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$145,024
—
$181,280 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment.
This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office.
Technologies You’ll Use
DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline.
Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics
Manage program execution for influencer marketing, email marketing, events, sales plays and more.
Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression.
Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts.
Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates.
Closely monitor KPIs and metrics to measure program effectiveness and progress to targets.
Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans.
Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results.
Skills We’re Looking For
5+ years experience in B2B marketing with a focus on the commercial business market
Proven track record of success in developing and executing lead generation programs within the commercial market.
Event management experience.
Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders.
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Data-driven approach with a knack for translating data insights into actionable marketing strategies.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$135,960
—
$169,950 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment.
This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office.
Technologies You’ll Use
DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline.
Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics
Manage program execution for influencer marketing, email marketing, events, sales plays and more.
Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression.
Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts.
Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates.
Closely monitor KPIs and metrics to measure program effectiveness and progress to targets.
Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans.
Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results.
Skills We’re Looking For
5+ years experience in B2B marketing with a focus on the commercial business market
Proven track record of success in developing and executing lead generation programs within the commercial market.
Event management experience.
Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders.
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Data-driven approach with a knack for translating data insights into actionable marketing strategies.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$135,960
—
$169,950 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma helps teams turn ideas into products. Our Customer Operations & Support team helps customers use Figma and brings customer needs into operational and product decisions.
As a Technical Operations & Insights Analyst, you will help shape where Support invests and how it scales. Reporting to the Manager of Workforce Management & Data Insights, you will combine hands-on analysis with metric development and cross-functional program leadership. You will identify opportunities across channel effectiveness, education, automation, and product improvements; assess their potential; and recommend priorities based on customer outcomes, quality, capacity, and cost. You will lead the work that turns those recommendations into measurable outcomes.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Identify and size opportunities to improve customer outcomes and operating efficiency. Turn ambiguous questions into investment recommendations, including when to proceed, test, defer, or stop
Develop trusted measures, including cost per support interaction. Agree definitions, cost allocation, exclusions, and ownership with operational and financial partners
Use SQL and Python or R to build reproducible analyses, data models, and reporting. Use git, peer review, and responsible AI-assisted workflows to develop, validate, and document the work
Apply statistical inference to operational decisions, including observational comparisons, uncertainty, and sensitivity analysis. Explain the assumptions and limits of the evidence
Build scenarios that connect costs, benefits, capacity, and customer outcomes. Partner with Finance to evaluate investment tradeoffs and define how results will be measured
Lead cross-functional analytical programs from scope through delivery, adoption, and outcome review. Establish owners, milestones, dependencies, and decision points with partner teams
Communicate complex findings through clear writing and purposeful visualizations that make recommendations, tradeoffs, and uncertainty understandable
Build adoption and sustained use into delivery through documentation, appropriate data-quality checks, and agreed ongoing ownership
We’d love to hear from you if you have:
5+ years in analytics, strategy and operations, or a related analytical role, with a track record of influencing operational decisions
Strong SQL and hands-on Python or R, working reproducibly with git and peer review, plus practical fluency with AI-assisted tools, including validating their output and owning the result
Sound statistical and financial judgment: developing metrics, evaluating observational comparisons and uncertainty, and building basic scenarios that clarify costs, benefits, and tradeoffs
A record of delivering cross-functional work from scope through adoption, including aligning stakeholders with conflicting priorities and challenging assumptions with evidence and respect
Strong written, verbal, and visual communication, including concise data storytelling for senior leaders and creative approaches to framing complex problems
While it’s not required, it’s an added plus if you also have:
Customer support, customer experience, service operations, or cost-to-serve analytics
Experience with dbt, Snowflake, Hex, or comparable analytical toolsets
Experiment design, automation measurement, or evaluation of changes to customer workflows
Deeper financial modeling, workforce planning, or coaching other analysts
Experience designing in Figma
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment.
This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office.
Technologies You’ll Use
DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline.
Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics
Manage program execution for influencer marketing, email marketing, events, sales plays and more.
Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression.
Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts.
Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates.
Closely monitor KPIs and metrics to measure program effectiveness and progress to targets.
Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans.
Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results.
Skills We’re Looking For
5+ years experience in B2B marketing with a focus on the commercial business market
Proven track record of success in developing and executing lead generation programs within the commercial market.
Event management experience.
Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders.
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Data-driven approach with a knack for translating data insights into actionable marketing strategies.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$135,960
—
$169,950 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're building a high-performing strategic finance team and looking for exceptional people at every level, from strong individual contributors to senior finance leaders ready to build and lead teams. Our revenue scales with customer usage, our costs scale with GPU capacity we commit to ahead of demand, and both move faster than any annual plan. That makes growth, portfolio construction, pricing, margin, and compute capacity decisions business model decisions. You'll sit at the center of them, working directly with Finance leadership and the executives who run the business to shape the company's trajectory.
This posting is intentionally broad within strategic finance. We'll match your scope and title to your experience and interest. We are looking for both specialists and generalists. The common thread is ownership: you'll take on hard, ambiguous problems, build what doesn't exist yet, and get more responsibility as fast as you can handle it. We encourage you to apply even if you don't meet every qualification listed below.
THE RESPONSIBILITIES
- Financial Modeling: Build and maintain models across revenue, gross margin, compute costs, headcount, and strategic bets that leadership uses to make decisions.
- Business Partnership: Partner with leaders across GTM, Product, Infrastructure, and Operations to set targets, evaluate investments, and work through operational tradeoffs.
- Unit Economics: Analyze the metrics that define a usage-based business, including ARR, consumption trends, gross margin, GPU utilization, retention, and GTM efficiency.
- Pricing and Deals: Shape pricing, packaging, and the structure of strategic customer and supplier deals.
- Board and Investors: Help prepare board materials, investor updates, and fundraising analyses.
- Systems and Scale: Build the reporting, dashboards, and processes that let finance scale as fast as our revenue. Use AI and automation extensively to keep the team fast and lean.
- Strategic Projects: Turn ambiguous business questions into clear analysis and recommendations, from market sizing to scenario planning to new business lines.
- Leadership: For senior hires, own a major area of finance end to end, build and develop a team, and act as a thought partner to Finance leadership and the executive team.
THE REQUIREMENTS
- Experience in strategic finance, FP&A, investment banking, PE/VC investing, and/or consulting. Prior experience in high-growth technology is strongly preferred
- Excellent financial modeling and analytical skills
- Ability to synthesize complex information into clear recommendations for executives
- Comfortable operating in a fast-moving, ambiguous environment
- Strong attention to detail with a bias toward ownership and execution
- Excellent written and verbal communication, including explaining financial tradeoffs to product and engineering audiences and influencing senior stakeholders
- Sound judgment when data is incomplete, and comfort making a call and revisiting it as you learn more
- High intellectual curiosity and interest in AI / infrastructure / developer tooling
- Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus
STRONG CANDIDATES MAY ALSO HAVE
- 4+ years of experience. Level and title will match your experience
- Experience at an AI/ML, cloud infrastructure, or usage-based software company
- Familiarity with GPU and compute economics, or data center and cloud contracts
- Experience in sales finance, sales compensation, pricing, or deal desk
- Experience building a finance function from the ground up at a hypergrowth company
- Prior quantitative or technical experience
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
ОфисLos Angeles, California; Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture
УдалённоseniorNew York, New York; Austin, Texas; Dallas, Texas; Boston, Massachusetts; Raleigh, North Carolina; Location: Must reside in the Eastern Time Zone
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