Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
We are hiring a Support Engineer to join our
API Support
team. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging production behavior across our authorizer and API surface, reasoning through configuration and data flow, and driving problems to resolution, often without needing to hand anything off. You'll work across card lifecycle, authorization decisioning, webhooks, account holder KYC, disputes, and the other configurable layers of our platform, using internal tools, Snowflake, Grafana/Loki, and AI-assisted workflows to move fast.
When issues reveal deeper product gaps, you'll partner with Engineering and Product to surface patterns and get problems resolved upstream. You will also partner with Solutions and Product Delivery to ensure that we deliver clear, timely, and charming customer communications. Your judgment directly shapes customer trust, product reliability, and our ability to scale the Support function without scaling headcount linearly with ticket volume.
Lithic is the card-issuing and payments platform powering some of the most ambitious fintechs and embedded-finance programs in the market. Our customers build on our APIs to issue cards, move money, and run card programs at scale, which means the questions that reach us are rarely "where's the button?" They're "why did this authorization decline at 3:42am ET?", "why is this webhook firing twice?", "is this dispute eligible under Reg E?", "what's the latency on our tokenization endpoint right now?" Customers don't remember when things work. They remember when things break, how fast we fix them, and whether we took the time to set things right. As a Support Engineer at Lithic, you're the person who makes that moment go well.
What you'll do:
Own support tickets from first response through confirmed resolution. No tossing them over the fence.
Debug independently by tracing system state, API logs, authorizer decisions, webhook delivery, and data flow across production.
Diagnose issues spanning card issuance, authorization decisioning, transactions and settlement, webhooks, account holder KYC, disputes, and other configurable behaviors of the Lithic platform. A typical investigation might involve querying Snowflake to trace a transaction's lifecycle, checking Grafana dashboards for latency anomalies, pulling up the customer's integration in Retool, and documenting the resolution in The Vault
Use internal tooling, Snowflake/dbt marts, Grafana/Loki, and AI-assisted workflows (Claude Code, internal agents) to investigate and resolve issues efficiently.
Maintain high operational rigor in triage, prioritization, SLA adherence, and customer communication.
Surface recurring failure patterns that inform product and engineering improvements. Drive permanent fixes, not just one-off resolutions.
Contribute to The Vault (our Notion KCS knowledge base). Write the article you wished existed when you picked up the ticket.
Create and update internal tooling using Metabase, Retool, Grafana, and Snowflake.
What you'll bring:
3+ years in a technical, execution-heavy role: Support Engineer, Solutions Engineer, Implementation Engineer, TAM, or similar. Ideally in fintech, payments, or developer-platform B2B SaaS.
Strong debugging instincts and comfort operating in production environments where you won't always have a playbook.
Comfortable with using and debugging REST API calls, webhooks, and configuration-driven systems. You are familiar with OpenAPI specs, JSON payloads, and can work through issues with HTTP calls fluently.
SQL chops. You can independently write a query against a data warehouse (we use Snowflake + dbt) to answer a customer question without needing to ping a data analyst.
Ability to reason through complex system behavior from first principles, not just follow runbooks.
Clear, direct written communication internally and customer facing. You explain what happened, why, and what you did about it, without hedging or jargon.
A strong bias toward ownership. You'd rather solve the problem than route the ticket.
Comfortable using AI tools like (LLMs and coding assistants like Claude Code or Cursor) as a part of your daily workflow.
Experience working in ticketing systems (Zendesk, Jira, or equivalent)
Strong sense of ownership and ability to work independently in a remote environment
The annual US salary range for this role is $100,000 - $140,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
Crack the code
A hidden code is tucked into this application. Find it and enter it below to continue.
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
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
УдалённоКанада, Чехия, Нидерланды, Польша, США; However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic
Location: Dubai, United Arab Emirates
We are seeking a detail-oriented
Quality Assurance (QA) Engineer
to ensure the quality, reliability, and performance of enterprise applications and AI-powered solutions. The ideal candidate will be responsible for planning and executing comprehensive testing activities, validating AI outputs, identifying defects, and ensuring all deliverables meet quality standards before production release.
Key Responsibilities
Develop test strategies, test plans, and comprehensive test cases.
Perform functional, integration, regression, system, and user acceptance testing (UAT).
Validate AI and Agentic AI outputs against business requirements and quality standards.
Identify, document, track, and verify defects through resolution.
Execute both manual and automated testing where applicable.
Verify application performance, usability, reliability, and security.
Ensure all deliverables meet quality standards before production deployment.
Prepare test reports, defect reports, and QA documentation.
Collaborate closely with developers, AI engineers, business analysts, and stakeholders to improve product quality continuously.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
4+ years
of Quality Assurance experience.
Experience in manual and automated testing.
Strong knowledge of functional, integration, regression, system, and UAT testing.
Experience with defect tracking and test management tools (e.g., Jira, Azure DevOps, TestRail).
Experience testing REST APIs using tools such as Postman.
Experience validating AI or Generative AI applications is a plus.
Understanding of software development lifecycle (SDLC) and Agile methodologies.
Strong analytical, problem-solving, and documentation skills.
Excellent communication and teamwork skills.
Location: Dubai, United Arab Emirates
Job Description
We are looking for experienced
Full Stack Developers
to design, develop, and maintain modern enterprise web applications. The ideal candidate will have strong experience with
React.js
,
Next.js
, and
Nest.js
, building secure, scalable, and high-performance applications while collaborating closely with AI, DevOps, and QA teams.
Key Responsibilities
Design, develop, and maintain front-end and back-end components of enterprise applications.
Build responsive, user-friendly web applications and dashboards using
React.js
and
Next.js
.
Develop secure, scalable backend services and RESTful APIs using
Nest.js
.
Integrate applications with AI services, enterprise systems, databases, and third-party APIs.
Implement authentication, authorization, and role-based access control (RBAC).
Optimize application performance, scalability, security, and maintainability.
Participate in code reviews, testing, debugging, and technical documentation.
Collaborate with AI Engineers, DevOps Engineers, QA Engineers, and business stakeholders throughout the development lifecycle.
Follow secure coding standards and software development best practices.
Requirements
Bachelor's degree in Computer Science, Software Engineering, or a related field.
5+ years
of Full Stack development experience.
Strong hands-on experience with
React.js
.
Strong experience with
Next.js
.
Strong experience with
Nest.js
.
Experience developing
RESTful APIs
.
Experience integrating applications with databases and third-party APIs.
Experience with authentication and
Role-Based Access Control (RBAC)
.
Good knowledge of SQL and/or NoSQL databases.
Experience with Git and version control.
Experience with Docker and CI/CD pipelines is preferred.
Strong debugging, problem-solving, and communication skills.
Experience working in Agile development environments is preferred.
Dubai, United Arab Emirates
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Dubai, United Arab Emirates
Job Description
We are seeking experienced
AI Engineers / Agentic AI Developers
to design, develop, and deploy enterprise-grade AI solutions with a focus on
Agentic AI
,
Large Language Models (LLMs)
, and
Retrieval-Augmented Generation (RAG)
. The successful candidate will be responsible for building intelligent AI agents and workflows capable of reasoning, planning, task execution, and orchestration while ensuring all solutions are deployed in an
on-premises environment
using local AI models and tools.
Key Responsibilities
Gather, analyze, and translate business requirements into scalable AI and Agentic AI solutions.
Design, develop, test, deploy, and maintain AI-powered applications and autonomous AI agents.
Build Agentic AI workflows capable of reasoning, planning, task execution, and orchestration.
Develop and integrate Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and multi-agent architectures.
Integrate AI solutions with enterprise applications, APIs, databases, cloud services, and on-premises systems.
Optimize AI models, prompts, workflows, and application performance.
Ensure AI solutions comply with enterprise security, governance, privacy, and Responsible AI standards.
Prepare technical documentation, deployment guides, operational manuals, and knowledge transfer materials.
Provide technical support, troubleshooting, performance tuning, and continuous improvements.
Design and implement AI solutions using
on-premises infrastructure, local models, and enterprise-approved AI tools
.
Requirements
Bachelor's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.
5+ years
of software development experience, including
2+ years
working with AI/Generative AI technologies.
Strong experience with
Python
and AI application development.
Hands-on experience with
Large Language Models (LLMs)
and prompt engineering.
Experience designing and implementing
Retrieval-Augmented Generation (RAG)
solutions.
Experience building
Agentic AI
or multi-agent systems.
Experience integrating AI applications with
REST APIs
, databases, and enterprise applications.
Familiarity with AI orchestration frameworks such as
LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen
, or similar.
Experience working with vector databases such as
Milvus, ChromaDB, FAISS, Pinecone
, or equivalent.
Knowledge of model deployment using
Ollama, vLLM, Hugging Face Transformers, NVIDIA NIM
, or similar on-premises inference platforms.
Experience deploying and managing AI solutions in
on-premises environments
.
Understanding of AI security, governance, privacy, and Responsible AI principles.
Experience with Docker, Kubernetes, Git, and CI/CD pipelines is preferred.
Strong analytical, problem-solving, communication, and documentation skills.
Preferred Skills
Experience with open-source LLMs such as
Llama, Mistral, Qwen, Gemma, or DeepSeek
.
Experience with GPU infrastructure and AI model optimization.
Knowledge of MLOps practices and AI monitoring.
Experience integrating AI solutions with enterprise platforms such as SAP, ServiceNow, Microsoft 365, or other enterprise systems.
Experience working in highly secure or regulated enterprise environments.
This JD is aligned with your requirement that
all AI use cases must run on-premises using local models and on-premises tools
, making it suitable for enterprise or government projects.
Location: Argentina; Brazil; Mexico; Uruguay; Chile; Colombia
Location:
Fully Remote (Worldwide) – Focus on LATAM time zones (Americas)
Employment Type:
Full-time, B2B / Independent Contractor (or W2 for US-based candidates)
About the Position & Company
Our client is a global leader in Linux infrastructure and security solutions, known for pioneering automated live patching technologies that enable enterprises to apply critical kernel updates without reboots or downtime. They also provide extended support for end-of-life Linux distributions, helping organizations maintain compliance and enterprise-grade security.
With a fully remote team of 250+ professionals worldwide and a client base of over 4,500 enterprise customers—including major tech industry leaders—they deliver robust infrastructure solutions across the US, Europe, Latin America, and beyond.
Key Responsibilities
Research & Analysis:
Investigate upstream security (CVE) and bug fixes; analyze patch dependencies and impact on legacy kernels.
Backporting:
Manually backport Linux kernel patches to older kernel versions used in RPM-based and Debian-based distributions.
Conflict Resolution:
Resolve merge conflicts between upstream changes and target kernel codebases.
Kernel Packaging:
Build and rebuild kernel source and binary packages using reproducible build environments for RPM and Debian ecosystems.
Validation & Testing:
Validate patched kernels through build tests, runtime tests, and regression analysis to ensure stability.
Tooling & Automation:
Enhance internal workflows (patch preparation, build automation, validation pipelines) using Python, Go, and Shell scripting.
AI Integration:
Leverage agentic/AI-assisted development tools to accelerate tasks, while rigorously verifying every generated output.
Documentation & Collaboration:
Document technical decisions, participate in code reviews, and communicate clearly with team members across time zones.
Requirements
Must-Have
Strong C proficiency
and hands-on Linux debugging skills.
Proven commercial experience
in Linux kernel development—specifically patching, backporting, or debugging.
Solid experience with
Git
,
GNU build tools
(make, autotools), and standard Linux developer utilities.
Experience building
Linux kernels
or distribution packages from source.
Scripting and automation skills:
Python, Go, or Shell
.
Practical exposure to
AI-assisted development tools
(e.g., Copilot, Codeium, or similar), with a disciplined approach to code verification.
English:
Intermediate or higher (B1+), both written and spoken—you’ll be working in an international team and communicating in English daily.
Strong ownership mindset, balanced technical judgment, and ability to articulate trade-offs.
Nice-to-Have
Experience with
RPM/SRPM
or
Debian kernel packaging
.
Familiarity with
security patching
, CVE analysis, and extended lifecycle maintenance.
Working knowledge of
Docker, QEMU, Jenkins
, or other CI systems.
Experience designing kernel validation tests, analyzing core dumps, and investigating regressions.
Candidate Profile (Cultural Fit)
Hands-on practitioner:
You love working directly with kernel code, not just theorizing.
Methodical and detail-oriented:
Kernel patching requires precision, reproducibility, and thorough validation.
Ownership-driven:
You take responsibility for outcomes, document your work, and proactively communicate risks.
AI-curious but cautious:
You embrace AI tools to accelerate development but never skip verification.
Remote-first compatible:
You thrive in async environments with minimal supervision and clear communication.
Benefits
100% remote work
with flexible hours — work from anywhere in the world (focus on LATAM-friendly time zones).
24 paid vacation days
+ 10 national holidays + unlimited sick leave.
Private medical insurance
compensation.
Coworking space
and
sports/fitness
reimbursement.
Professional development budget
— conferences, courses, certifications.
Reward program
for patentable ideas.
A collaborative, non-corporate environment with a strong engineering culture.
Location: Abu Dhabi, United Arab Emirates
We are?
A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it's not just about investing in our infrastructure, service offering and technology, but by also investing in our people.
The Role and Responsibilities
EnerMech are looking to recruit a Senior Manager FP&A to our busy Finance team in Aberdeen.
The position plays a key role in driving financial performance management across the organisation by delivering high-quality planning, forecasting, reporting and commercial insight. Working closely with the Head of FP&A, this role partners with business leaders and functional teams across multiple geographies to improve decision-making, establish consistent performance management practices and enhance the quality of financial information used throughout the organisation.
The role is responsible for embedding standardised reporting, developing meaningful performance metrics, improving forecast accuracy and evolving the FP&A function from a predominantly historical reporting function into a proactive, forward-looking business partner.
Responsibilities will include;
Partner with business line leaders and functional leadership teams to provide insightful financial analysis that supports strategic and operational decision-making.
Deliver value-added analysis that identifies risks, opportunities and performance improvement initiatives
Lead elements of the budgeting and rolling forecasting processes across multiple business areas
Support scenario modelling and sensitivity analysis to enable informed business decisions.
Develop and maintain standardised management reporting across business units and geographies
Ensure all reporting has a clearly defined purpose, addresses stakeholder requirements and drives action
Partner with stakeholders to define, implement and continuously refine a consistent suite of financial and operational KPIs
Build strong working relationships with Finance, Commercial, Operations, HR, IT and other corporate functions
Identify and resolve cross-functional data dependencies that impact reporting quality or forecasting capability
Work across multiple geographies to establish common planning and reporting standards.
Drive continuous improvement of FP&A processes, reporting and planning methodologies
Develop trusted relationships with senior business stakeholders across multiple functions and geographies
Present financial information confidently to senior management, translating complex analysis into concise business messages
Essential Experience Requirements
Significant experience within Financial Planning & Analysis or Commercial Finance
Experience partnering with senior operational and functional leaders
Proven experience supporting multinational organizations with multiple business lines
Strong financial modelling, analytical and problem-solving capabilities.
Experience designing management reporting, dashboards
Demonstrated success in improving planning, forecasting and reporting processes.
Leadership & Behaviours
Strong commercial curiosity and a proactive approach to problem solving.
Excellent organisational and prioritisation skills, with the ability to manage multiple competing deadlines.
A continuous improvement mindset with a passion for simplifying processes and increasing efficiency.
The confidence to challenge constructively while building strong collaborative relationships.
A focus on outcomes rather than simply producing reports.
High levels of accountability, ownership and attention to detail.
Diversity & Inclusion
At EnerMech we want to create a diverse and inclusive organisation and grow together to make a vibrant business. We are not there yet, but the desire is steadfast, so please consider a career with us in an organisation where differences in background, culture, education, working style and less obvious differences are respected and celebrated.
Company Benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Canteen on site
Employee referral scheme
Location: Karabatan, Kazakhstan
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Main Responsibilities & Key Result Areas
Follow and comply with all HSSE requirements and regulations. Ensure the work is performed safe and with due care of Company’s assets. Operate and inspect machines or heavy equipment to diagnose defects.
Repair and replace damaged or worn parts. Dismantle and reassemble heavy equipment using hoists and hand tools. Clean, lubricate and perform other routine maintenance work on equipment and vehicles.
Examine parts for damage or excessive wear using micrometers and gauges. Read, understand, and interpret operating manuals, parts manuals, blueprints, and technical drawings.
Overhaul and test machines or equipment to ensure operating efficiency. Inspect, test, and listen to defective equipment to diagnose malfunctions using.
Prepare equipment for RoK related inspection and arrange all required paperwork. Carry out fault diagnosis and route cause analysis on components after failure.
Manage the team and ensure the working area is in good condition. Perform all other duties as required by Company’s Lifting Equipment Supervisor within the physical constraints of the job.
Requirements
BS in mechanical or electrical engineering or equivalent diploma.
Minimum of ten (10) years’ experience. Working (i.e diagnosing/ troubleshooting) on lifting equipment and accessories.
Familiar with testing mechanical products and equipment after repair or modification to ensure proper performance and compliance with manufacturer’s specifications.
Has detailed knowledge of overhead crane maintenance, including crane rails, associated lifting equipment, hooks, ropes, motors, and engines, moving parts, trolleys, crane hydraulic system, crane electrical systems, limit switches etc.
English proficiency in verbal and written communication, upper intermediate level.
Benefits
• Location – Karabatan, Atyrau, Kazakhstan of Republic
• Work schedule -28/28 rotation
Location: United States; Canada
The Revenue Operations Manager will play a central role in building and maintaining the organization's analytical and reporting framework. Reporting to our Chief of Staff and working closely with regional executives and the Group CEO, you will drive operational excellence by surfacing data-driven insights.
You will partner closely with the Leadership Team and stakeholders across each global region to understand win/loss trends, key customer insights, marketing performance, and overall go-to-market efficiency. You will also be responsible for managing the underlying systems and data infrastructure necessary to generate meaningful insights, improve business processes, and support strategic decision-making.
Key Responsibilities
Strategy Collaboration: Collaborate closely with the leadership team to assess and evaluate potential revenue initiatives based on historical business performance. Ensure the necessary infrastructure is in place to execute, measure, and optimize selected revenue strategies.
Demand Generation Optimization: Provide recurring briefings to the leadership team on the effectiveness of demand generation efforts (e.g., outbound campaigns), identifying top-performing approaches and opportunities for continuous improvement.
Growth Performance & Analytics: Develop and maintain dashboards that track key growth objectives. Lead quarterly win/loss analyses and provide actionable recommendations based on performance trends.
Marketing Performance Analytics: Partner closely with Marketing leadership to build dashboards and measure the success of marketing initiatives, campaigns, content assets, and other demand generation activities, providing insights to improve future performance.
Process Optimization: Audit and optimize existing revenue processes while designing and implementing new workflows that improve operational efficiency and cross-functional alignment.
Cross-Functional Engagement: Work closely with stakeholders across Sales, Marketing, Finance, and other departments to solve Revenue Operations challenges, prioritize requests, and drive alignment across the organization.
Technology & Systems: Serve as the internal owner and subject matter expert for HubSpot and other revenue technology platforms, ensuring clean, accurate, and reliable data. Design and implement new fields, workflows, automations, and integrations that improve CRM adoption, GTM execution, reporting, and collaboration with Finance, including invoicing and revenue-related processes.
Revenue Technology Innovation: Continuously evaluate the Revenue Operations technology landscape, identifying opportunities to integrate AI tools and other complementary software that enrich CRM data, improve reporting, automate workflows, and enhance operational efficiency.
Qualifications
5+ years of experience in Revenue Operations, Sales Operations, or a related field.
Strong experience with HubSpot is highly preferred. Candidates with extensive experience using other CRMs will also be considered if they can demonstrate the ability to quickly learn and manage a complex HubSpot environment.
Experience with data enrichment tools and LinkedIn.
Proven ability to build and optimize Revenue Operations infrastructure, reporting, and sales and marketing KPIs.
Experience supporting outbound-driven demand generation organizations, including systems used for sequencing, prospecting, and outbound performance measurement.
Experience supporting technology-enabled sales organizations.
Experience with market segmentation, including both complex enterprise sales motions and shorter, project-based sales cycles.
Excellent cross-functional communication and stakeholder management skills.
Strong project management skills with the ability to prioritize multiple initiatives simultaneously.
Highly analytical, data-driven, and detail-oriented.
Curious, proactive, and continuously looking for opportunities to improve systems and processes.
Highly organized with excellent execution skills.
Operates with a high degree of self-initiative and a strong ownership mindset; proactively identifies gaps and opportunities rather than waiting for tasks to be assigned
Location: Munich, Germany
Our Client
Our client designs intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters: their people and their business.
With a growing international team of more than 800 employees across Germany, France, Spain, and Switzerland, and thousands of customers worldwide, they combine the agility of a fast-growing company with the stability of an established European player.
Our client values transparency, autonomy, high standards, and a collaborative working environment where employees are encouraged to take ownership and make an impact.
Job Description
In order to continue their expansion in the German market, they are looking for a Partner Manager to join their team in Munich.
Purpose of the job:
Launch and grow their’s alliance network in Germany from the ground up.
Cultivate and activate a thriving ecosystem bringing together Tax Advisors (Steuerberater), Business Consultants, and Technology Partners.
Act as the crucial link between local market opportunities and the Global Alliances team at HQ.
Details of the tasks:
Strategy Co-Ownership & Ecosystem Architecture
Partner with the global Alliances team at HQ to adapt the overarching partnership playbook to the specific cultural and legal context of the German Mittelstand.
Map, approach, and onboard key channel partners: Tax Advisors (Steuerberater) targeting digitally mature, mid-sized Kanzleien, HR & Digital Transformation Consultants, and Value-Added Resellers & Tech Partners.
Maximize our visibility through partnerships with agile SaaS technology providers and integrators.
Maximize the DATEV Partnership
Position our client as a premier integrated solution for DATEV users (DATEV Lodas, Lohn und Gehalt).
Foster an active, loyal community of Tax Advisors by demonstrating how our client’s pre-payroll export and specialized features eliminate their manual operational drag.
Channel Lead Transfer & Revenue Operations
Actively own and execute the channel lead transfer process, fueling the pipeline for the German sales team.
Monitor partner pipeline velocity, tracking metrics such as Qualified Lead Volume (QLV) generated via partners and partner-led conversion rates.
Maintain meticulous CRM data hygiene (Salesforce), setting up efficient workflows with the Operations team to track partner touchpoints, co-marketing events, and revenue attribution.
Partner Enablement & Network Animation
Conduct high-impact product demonstrations, build localized partner enablement assets (presentations, joint-value case studies), and address technical/regulatory queries.
Collaborate with Marketing to prepare and co-host regional partner events, webinars, user clubs, and major HR trade shows (e.g., Zukunft Personal)
Requirements
You have 3 to 6 years of proven success in B2B SaaS Channel/Alliance Management or Sales and Account Management in Germany.
Prior exposure to the HR Tech, payroll operations, or HRIS landscape is highly appreciated.
A solid understanding of the German tax advisor (Steuerberater) network or software integrations with DATEV is a huge competitive advantage.
Native-level fluency in German (C2) and professional proficiency in English (C1/C2) are mandatory.
Clear and structured oral and written communication.
Intellectual curiosity, exceptional active listening skills, and a deeply collaborative team spirit.
Comfortable in a fast-paced environment, recovering quickly from setbacks and seeing challenges as opportunities
Selection process
(in German and English)
Step 1: HR Interview
Step 2: Country Manager Interview
Step 3: Case Study
Step 4: Final Interview
Benefits
Transparency & autonomy – A culture built on trust, where everyone is encouraged to take ownership, share ideas, and make an impact
High standards & ambition – A challenging environment where excellence is valued and everyone is motivated to continuously improve
Collaborative mindset – A team culture where knowledge sharing, support, and collective success are at the heart of the way we work.
Opportunities to connect - company seminars, team-building activities, welcome events for new new employees, introductory lunches
Deutschlandticket – 75% of your subscription covered.
Wellpass subscription – discounted access to sports, fitness and activities.
Pet-friendly office – feel free to bring your furry friends to work.
Remote-friendly work policy – remote work possible after onboarding, either occasional or hybrid
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a boutique digital agency based in the North West of England, specializing in bespoke web design and integrated marketing strategies. With a focus on the UK market, the team provides high-impact services across SEO, paid advertising, social media, and e-commerce development for a diverse range of business owners. By utilizing platforms like Shopify and WooCommerce, they help brands transition into the digital space and scale their online presence through data-driven lead generation and creative branding solutions.
As a fast-growing agency, the team prides itself on a uniquely personalized approach, moving away from the rigid structures of corporate environments to work directly with clients on their core visions. The culture is collaborative and agile, emphasizing professional support and technical excellence. Candidates joining the team will contribute to future-proofed digital projects where innovation and measurable results are at the forefront of every campaign.
Job Type:
Full-time
Job Summary
We are seeking a high-caliber Senior Marketing Specialist to join a thriving digital marketing and web design agency. This is not a media buying role; it is a holistic marketing position for a strategist who understands the intersection of traffic, conversion, and technical execution. You will be responsible for driving high-quality leads and online growth for a diverse portfolio of clients across the North West of England, ensuring their digital presence is not just visible, but profitable. If you are a technical marketer who thrives on data-driven results and agency-paced environments, this is your opportunity to play a pivotal role in a growing team.
Key Responsibilities
Strategy & Execution:
Develop and manage end-to-end multi-channel marketing campaigns with a focus on PPC and SEO.
Paid Media Oversight:
Manage and optimize complex campaigns across Google Ads and Meta Ads to meet strict client KPIs.
Lead Generation:
Implement and refine strategies specifically designed to generate high-quality leads for service-based and e-commerce clients.
Technical Implementation:
Build, edit, and optimize high-converting landing pages to ensure maximum ROI on ad spend.
Performance Reporting:
Analyze campaign data to provide actionable insights and transparent reporting to stakeholders.
Client Success:
Ensure the technical and creative aspects of each account align with the client’s brand and growth objectives.
Requirements
Expert Paid Ads Experience:
Proven track record of success managing both Google Ads and Meta Ads at a senior level.
SEO Proficiency:
Solid understanding of search engine optimization strategies to drive organic growth.
Agency Background:
Significant experience working within a fast-paced agency environment, managing multiple client accounts simultaneously.
Technical Skillset:
Ability to build and edit landing pages; you must be technical enough to handle the "web" side of marketing.
Communication:
Exceptional written and verbal English skills.
Zone Alignment:
Availability to work a strict 9-5 schedule in the GMT timezone.
Nice-to-Haves
Advanced technical web development experience.
Deep expertise in Shopify or bespoke e-commerce platforms.
A portfolio of high-performing landing pages built from scratch.
Experience in client-facing roles with the ability to manage the full client lifecycle.
Benefits
💰 Competitive salary based on experience and qualifications.
🚀 Clear progression into leadership and management roles
📈 Opportunity to manage your own book of clients from end-to-end
🌎 Stable, long-term offshore position within an established UK agency
🎯 Potential for performance-based incentives as the role evolves
🛠️ Exposure to a wide variety of industries and modern marketing tools
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll play a critical role in ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with developers, product managers, and designers to identify issues early, improve testing processes, and help deliver high-quality software releases.
This is an excellent opportunity for someone with experience in manual and/or automated software testing who enjoys solving problems and contributing to fast-paced product development teams.
Key Responsibilities
Design, develop, and execute comprehensive test plans, test cases, and test scripts.
Perform manual testing for web and mobile applications.
Develop and maintain automated test suites where applicable.
Identify, document, track, and verify software defects using bug-tracking tools.
Collaborate with developers to troubleshoot issues and validate fixes.
Conduct regression, functional, integration, usability, and performance testing.
Participate in sprint planning, backlog refinement, and release testing.
Ensure software meets quality standards before production deployment.
Continuously improve QA processes, documentation, and testing methodologies.
Communicate testing progress, risks, and quality metrics to stakeholders.
Requirements
2+ years of experience in Software Quality Assurance or QA Engineering.
Strong understanding of software testing principles and QA methodologies.
Experience performing manual testing across web applications.
Familiarity with automated testing frameworks such as Selenium, Cypress, Playwright, or similar.
Experience working with bug tracking and project management tools such as Jira, Azure DevOps, or Trello.
Understanding of Agile or Scrum software development methodologies.
Experience testing REST APIs using tools like Postman is an advantage.
Basic knowledge of SQL and database testing is preferred.
Strong analytical thinking and attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently in a remote, collaborative environment.
Nice to Have
Experience with CI/CD pipelines.
Familiarity with Git version control.
Performance or security testing experience.
ISTQB Certification or equivalent QA certification.
Experience testing SaaS platforms or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: India; Pakistan; Jamaica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a Remote QA Engineer, you'll be responsible for ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with software engineers, product managers, and designers to validate new features, identify defects, and improve testing processes throughout the software development lifecycle.
The ideal candidate has experience with both manual and automated testing, thrives in a remote-first environment, and is committed to delivering exceptional user experiences.
Key Responsibilities
Create, execute, and maintain test plans, test cases, and testing documentation.
Perform manual testing for web and mobile applications to ensure functionality and usability.
Develop and maintain automated test scripts using modern testing frameworks.
Identify, document, and track software defects through resolution.
Conduct functional, regression, integration, exploratory, and smoke testing.
Test REST APIs using tools such as Postman or similar platforms.
Collaborate with developers to reproduce issues and verify bug fixes.
Participate in Agile ceremonies, sprint planning, and release testing.
Continuously improve QA processes, automation coverage, and testing standards.
Ensure software meets quality expectations before production releases.
Requirements
3+ years of experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong knowledge of manual software testing methodologies.
Experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC).
Experience testing RESTful APIs using Postman or similar tools.
Familiarity with Agile or Scrum development environments.
Experience using Jira, Azure DevOps, or other issue-tracking platforms.
Basic knowledge of SQL and database testing.
Strong analytical and problem-solving skills with exceptional attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently while collaborating effectively with remote teams.
Experience with CI/CD pipelines.
Knowledge of Git and version control workflows.
Exposure to performance, load, or security testing.
ISTQB Certification or equivalent QA certification.
Experience working with SaaS or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Colombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll be responsible for ensuring the quality, stability, and performance of software applications throughout the development lifecycle. You'll work closely with developers, product managers, and designers to identify defects early, validate new features, and contribute to continuous improvements in testing practices.
The ideal candidate has hands-on experience with both manual testing and test automation, is comfortable working in Agile teams, and has a strong understanding of software quality assurance methodologies.
Key Responsibilities
Develop, execute, and maintain detailed test plans, test cases, and test scenarios.
Perform functional, regression, integration, smoke, exploratory, and user acceptance testing.
Design and maintain automated test scripts using industry-standard automation frameworks.
Identify, document, prioritize, and verify software defects using bug-tracking tools.
Collaborate with developers to reproduce issues and validate fixes.
Test REST APIs using tools such as Postman or similar API testing platforms.
Participate in sprint planning, backlog refinement, and release readiness activities.
Ensure product quality before production deployments.
Continuously improve QA processes, documentation, and testing standards.
Work closely with cross-functional teams to deliver high-quality software on schedule.
Requirements
3–4 years of professional experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong experience with manual software testing across web applications.
Experience with test automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).
Experience testing RESTful APIs using Postman or equivalent tools.
Familiarity with Agile or Scrum development methodologies.
Experience using bug tracking and project management tools such as Jira, Azure DevOps, or similar.
Basic knowledge of SQL for database validation and testing.
Familiarity with Git version control and CI/CD pipelines is an advantage.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal English communication skills.
Ability to manage multiple priorities and work effectively in a remote team environment.
Experience testing SaaS platforms or cloud-based applications.
Knowledge of performance or load testing tools.
Exposure to Docker, Kubernetes, or cloud environments.
ISTQB Certification or equivalent QA certification.
Experience integrating automated tests into CI/CD workflows.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Colombia; South Africa; Brazil; Argentina; Honduras; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a dynamic technology firm specializing in the development of sophisticated data management systems and integrated IT solutions. Focused on bridging the gap between complex data architectures and actionable business insights, the team provides scalable infrastructure and analytics tools to enterprises across multiple sectors. By prioritizing innovation in data processing and system reliability, they help organizations modernize their technical stacks and improve operational efficiency through secure, high-performance computing environments.
As a fast-growing scale-up, the company fosters a collaborative and forward-thinking environment where engineers and data specialists tackle high-impact technical challenges. They maintain a global market focus, empowering businesses to leverage their information assets more effectively in an increasingly digital economy. The culture is built on continuous improvement and technical excellence, offering candidates the opportunity to work on cutting-edge systems while contributing to a mission of making complex data more accessible and functional for modern industry leaders.
Job Summary
We are seeking a high-energy, empathetic, and technically-minded Customer Support Specialist to serve as the primary point of contact for a growing B2B SaaS platform. In this role, you will do much more than answer tickets; you will be the voice of the brand, helping US-based clients navigate complex data systems and ensuring they achieve maximum value from the software. If you pride yourself on your ability to de-escalate challenging situations with grace and have a natural instinct for troubleshooting, this is the perfect opportunity to grow with a global team.
Key Responsibilities
Manage and resolve high-volume support requests via both phone and email.
Lead live support calls with US-based clients to troubleshoot technical issues in real-time.
Guide less-technical users through complex workflows with patience and clarity.
Maintain accurate records of all customer interactions within the CRM.
Identify recurring software issues and collaborate with the product team to drive long-term solutions.
Draft clear, concise internal documentation and external-facing help guides.
Requirements
3+ years of dedicated experience in B2B SaaS customer support (must include phone support experience; chat-only experience will not be considered).
Fluency in English with exceptional written and verbal communication skills.
Proven track record of supporting US-based clients and working US Central Time (CST) hours.
Proficiency with modern CRM and support tools (e.g., HubSpot, Zoho, or similar platforms).
Strong technical troubleshooting instincts and the ability to explain complex concepts simply.
High emotional intelligence and the ability to de-escalate difficult customer interactions.
A reliable, high-speed home internet connection and a dedicated, quiet remote workspace
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Location: Amman, Jordan
We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures. As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.
Responsibilities
Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.
Develop, review, and monitor the Firm’s business continuity & disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.
Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.
Build an internal audit plan and schedule to cover all aspects as per the management needs.
Prepare internal audit reports detailing findings, recommendations, and corrective actions.
Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.
Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.
Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.
Provide guidance and training employees on security & compliance-related topics, based on the best practices and industry standards.
Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.
Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.
Collaborate with cross-functional teams to ensure that compliance & ISMS requirements are integrated into all aspects of software development, project management and operations, etc.
Migrate, manage, and excel the GRC tasks to a well-known GRC tool.
Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.
Work closely with all departments on risk management tasks, including identification & mitigation of risks.
Work closely with all departments on their new tools and software’s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.
Ability to read and understand third party agreements from Clients & assess the level of risk acceptance towards security terms and conditions.
Ability to perform third party risk assessments (Vendor & Client).
Understand the internal workflows and procedures, assess any areas for improvement.
Requirements
:
Bachelor’s degree in computer science or any related field.
Minimum of 1-2 years’ experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management.
Strong knowledge of IT auditing principles, practices, and frameworks (e.g., GRCP, COBIT, ISO 27001, or related discipline).
Familiarity with security frameworks and compliance requirements (e.g., ISO27001, GDPR, PADSS).
Familiarity of cybersecurity & compliance regulations across Middle East countries (e.g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.).
Proficiency in risk and audit tools and methodologies.
Provide insights for informed decision-making.
Excellent analytical, critical thinking and problem-solving skills.
Excellent reporting and presentation skills.
Exposure to IT Governance and its activities.
Ability to work independently and as part of a team.
Ability to multi-task, pay attention to details and meet deadlines.
Performance goal/KPI
Ensure staff members comply with all laid down processes and procedures.
Presentation to the top management and as may be required.
Ensure Staff members comply with the of technology at all levels.
Submission of timely and regular reporting to Management on the status of progress and achievements.
Location: Dubai, United Arab Emirates
We are a newly established real estate agency committed to building a high-performing team of real estate professionals. We are looking for an experienced
HR / In-House Recruiter
to lead our recruitment efforts, establish HR processes, and support the growth of our sales team.
Key Responsibilities
Lead the end-to-end recruitment process for real estate agents and corporate staff.
Source, screen, interview, and shortlist qualified candidates through various recruitment channels.
Develop and implement effective recruitment strategies to attract top-performing real estate professionals.
Build and maintain a strong pipeline of qualified candidates.
Coordinate interviews with hiring managers and manage the selection process.
Design and implement onboarding programs to ensure a smooth integration of new employees.
Create and maintain recruitment, onboarding, and HR documentation and processes.
Requirements
Minimum
3 years of recruitment experience within a real estate agency
is required.
Proven experience recruiting real estate agents and sales professionals.
Experience setting up recruitment and onboarding processes is highly preferred
Benefits
Competitive salary
Career growth opportunities
Supportive and collaborative work environment
Location: Chicago, IL
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world.
This will be a hybrid in office role in Chicago, IL.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
- Occasionally contribute code upstream when it meaningfully improves customer outcomes
- Travel to customers up to 25% of the time
WHAT YOU’LL BRING
- 6+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION:
Annual OTE range: $200,000–$300,000 USD. Final compensation will depend on experience, skills, and location.
Looking for a hands-on implementation role focused on custom delivery, bespoke integrations, and scoped consulting projects? Please check out the Deployed Engineer (Professional Services) roles.
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic trains and serves frontier AI models on some of the largest accelerator fleets in the world, and we're now building the custom hardware systems that fleet will run on — from the package boundary out through boards, racks, interconnect, power, cooling, and the datacenter interface.
We're looking for a Technical Program Manager to own execution of these hardware systems from concept through production deployment. You'll drive the program that turns architecture and specs into boards and racks that ship — managing ODMs, CMs, and component vendors on one side, and coordinating silicon, firmware, infrastructure software, supply chain, and datacenter teams on the other.
This is a role on a new hardware team. You'll build the program cadence, review structure, and NPI process this team runs on. We need someone who has shipped hardware at scale, has a realistic view of ODM/CM schedules and where they break, and is comfortable owning consequential program calls without a large organization behind them.
Key responsibilities
Own the integrated hardware systems program plan across board, chassis, rack, and interconnect — from requirements through EVT/DVT/PVT, qualification, and production ramp — and be the source of truth on schedule, risk, and readiness.
Drive execution with ODMs, contract manufacturers, and component/optics vendors: SOWs, build schedules, deliverable tracking, factory readiness, and escalation when they slip.
Stand up and run the NPI cadence — build matrix, engineering reviews, DFx, issue triage, exit criteria — and keep it lightweight enough that a small, senior team actually uses it.
Drive the bring-up and validation program for new platforms: lab and pilot-rack logistics, firmware/BMC/diagnostics coordination, test coverage, and the reliability and telemetry targets a platform has to hit before it enters the fleet.
Own the interfaces that make or break a hardware program: silicon (samples, package, power/thermal envelopes), datacenter (power, cooling, rack integration, deployment windows), infrastructure software (management plane, provisioning, telemetry), and supply chain (long-lead components, second-sourcing, allocation).
Run partner and technology evaluations as a program — candidate ODMs, reference platforms, connector/optics/memory options — and land build / buy / co-design recommendations with the architecture team.
Own program communication upward and outward — for an audience that ranges from architects to executives.
Develop and share AI-assisted approaches to hardware program management — issue-tracker synthesis, build-readiness checking, spec/BOM consistency, ODM-report digestion.
Minimum qualifications
8+ years in hardware systems / NPI program management for compute, networking, storage, or accelerator platforms.
Direct ownership of at least one platform from concept through volume production — you can walk through its EVT/DVT/PVT arc, what broke, and how you recovered.
Working technical fluency across the hardware stack — power delivery, thermal, mechanical, high-speed interconnect, board design, system management — sufficient to interrogate status and push back credibly on architects and vendors.
Experience managing ODMs/CMs and component vendors, including SOW negotiation, build tracking, quality escapes, and escalation.
Track record of standing up program mechanisms on a new or early-stage hardware effort, not just operating inside a mature PLC.
Strong written communication — plans, reviews, and exec updates that many teams depend on.
Comfort operating with high autonomy and limited process in a fast-moving, ambiguous environment.
Preferred qualifications
Experience with AI/ML accelerator systems (GPU, TPU, custom ASIC), HPC, or hyperscale datacenter platforms and their scale-up / scale-out fabrics.
Experience taking a first-generation, custom-silicon-based system from bring-up through fleet deployment.
Experience with liquid-cooled and/or high-density rack architectures, rack level high power distribution, or optical interconnect programs.
Familiarity with the chip-package-system interface and coordinating tightly with a silicon team.
Experience with datacenter integration, deployment, and fleet-scale reliability/RAS programs.
Practical experience using AI tools in your own workflow, and clear ideas about where they help and where they don't.
BS/MS in EE, CE, ME, or a related field, or equivalent experience.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Dubai, United Arab Emirates
УдалённоArgentina; Brazil; Mexico; Uruguay; Chile; Colombia; Fully Remote (Worldwide) – Focus on LATAM time zones (Americas); Document technical decisions, participate in code reviews, and communicate clearly with team members across time zones; with flexible hours — work from anywhere in the world (focus on LATAM-friendly time zones)
seniorAbu Dhabi, United Arab Emirates
Karabatan, Kazakhstan; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
УдалённоUnited States; Canada
Munich, Germany
УдалённоseniorSouth Africa; Availability to work a strict 9-5 schedule in the GMT timezone
УдалённоSouth Africa
УдалённоIndia; Pakistan; Jamaica
УдалённоColombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
УдалённоColombia; South Africa; Brazil; Argentina; Honduras; Costa Rica