Location: Yerevan, Armenia
Description:
Digitain is looking for an IT Monitoring Specialist, who will join the IT Operations Unit. The ideal candidate should monitor and administrate production systems daily and respond immediately to security or usability concerns. As well as assist all teams and provide high-level production support, coordinate with IT, development and ensure effective services for reaching reliability of all systems.
The job is shift based and includes morning, evening and night shifts (is a must).
Responsibilities:
Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
Automate daily routines production monitoring tasks
Develop and produce production services guides
Prioritize workload, providing timely and accurate resolutions
Setup internal and external monitoring for production system
Requirements:
At least one-year professional experience in IT Monitoring
Experience in iGaming sphere will be considered as a plus
Knowledge of Windows and Linux OS
Knowledge of Virtualization (ESXI, Hyper-V) will be considered as a plus
Knowledge of web servers such as IIS, Apache or Nginx
Knowledge of Monitoring systems (Zabbix, Prometheus, Grafana, ELK)
Knowledge of Docker and Kubernetes containerized system will be considered as a plus
Knowledge one of scripting languages, PowerShell, Bash, Python will be considered as a plus
Fast reaction
Prioritization and multi-tasking
Team player
Time management
Written and verbal communication skills
Location: Yerevan, Armenia
Description
Incident Management
is meant to reinstate normal service operations as fast as possible and mitigate the negative impact on business operations, thus making sure that the agreed levels of service quality are maintained. The goal is to effectively manage the lifecycle of all incidents and to restore IT services for users or customers as quickly as possible when an interruption takes place.
Now we welcome an
Incident Management Specialist
to join our bright team of devoted and creative Digitainers. If you are enthusiastic to improve knowledge on gaming industry, come up with innovative ideas and obtain new skills for a lifetime, then, you might be the person we are looking for.
The job is shift based and includes morning, afternoon, evening and night shifts.
Responsibilities
Receive and process incident tickets and service requests from company staff and worldwide partners
As receiving the Incident ticket and service request implement initial Review, criteria-based edition, issue reproduction, priority definition, first level troubleshooting and bug checking, afterwards, support with all necessary tools and credentials, assign the ticket to the responsible team/department
Keep tense contact with the responsible teams/specialists, require updates regarding the Incident resolution process, based on procedures follow Service and operation level agreements
Keep the contact with front line, management, partners all around the world organizing multilingual notification (English, Russian) process regarding incident tickets and service requests resolution process
Handle full information transfer regarding maintenance works by company providers, deliver corresponding information to the management and partners
Prepare daily/weekly/monthly reports as requested, analyze and organize presentations for separate departments, management based on specific requirements
Keep up to date with all company products and maintain high level of knowledge about in-house software, procedures, instantly upgrade the skills regarding the changes in products and services
Undertake Service Desk, Change management and Release management limited responsibilities in non-working hours
Promote teamwork and knowledge sharing, be actively engaged in Knowledge base creation process, continuous update and sharing with team members and company staff
Other duties as assigned by the immediate supervisor
Requirements
Undergraduate Degree in IT / Management will be a plus
Ability to competently keep verbal and written communication in Armenian, English and Russian with partners / other personnel
Good knowledge of MS Office
Experience in the iGaming industry is a plus
Knowledge of Atlassian Jira or other similar software will be considered as a plus
Ability to work with shifts is a must
Reporting and analytical skills
Hardworking, initiative and flexible personality with the ability to prioritize and multi-task
Location: Home based - Worldwide
This is a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker and LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them.
This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
Location:
This is a globally remote role.
This role deals with critical issues in the open source stack that require deep debugging and troubleshooting skills. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of applications, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
You will be the final point of escalation for operational troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.
What your day will look like
Resolve complex customer problems related to Ubuntu, OpenStack, Ceph and/or Kubernetes
Maintain a close working relationship with Canonical's field, support and product engineering teams
Participate in upstream communities
Debug issues, propose workarounds, liaise with Software Engineers on producing a patch
Demonstrate good judgment in technical methods and techniques
Prioritize work and manage your time effectively against priorities
Participate in team activities to improve processes, tools, and documentation
Maintain clear, technical and concise communications
Participate in a regular weekend working rotation
Provide subject matter expertise as the final point of escalation on operational issues
Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
What we are looking for in you
Professional experience troubleshooting advanced Linux issues
Background in Computer Science, STEM or similar
Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes
Strong debugging experience with Python, Go, C or C++ on Linux
Ability to troubleshoot with gdb, pdb, tcpdump or other tools
Familiarity with git source code repositories and branches
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Software Engineer, Sustaining Engineering
for ...
...a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them. It will challenge you to show the breadth of engineering skill needed to work on almost any aspect of Ubuntu and the open source things people run with it.
This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
Location:
This is a remote role, we have teams in all time zones.
This role deals with critical issues in the open source stack that require software engineering for upstream bug fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
This role entails
Resolving complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
Maintaining a close working relationship with Canonical's Field, Support and product engineering teams
Participating in upstream communities
Developing bug fixes, backporting patches, and working with upstream for inclusion
Reviewing code produced by other engineers
Demonstrating good judgement in technical methods and techniques
Prioritizing work and managing your time effectively against those priorities
Participating in team discussions to improve processes, tools, and documentation
Maintaining clear, technical and concise communications
Working from home and travel internationally up to 10% of work time for team meetings, events and conferences
What we are looking for in you
Professional experience as a software engineer
Background in Computer Science, STEM or similar
Strong
experience with Linux, and at least
one
of the following:
Ceph, OpenStack, Kubernetes or other cloud technologies
Strong development-level experience with at least
one
of Python, Go, C or C++ on Linux
Ability to troubleshoot with debugging tools like gdb
Familiarity with git source code repositories and branches
An exceptional academic track record
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Enterprise Project Manager
Canonical’s mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge. Canonical Enterprise Project Managers are responsible for ensuring project success through owning, driving, communicating and respectfully engaging all stakeholders, valuing integrity and accountability.
Within a portfolio of projects with complex and changing software technologies, customer and partner satisfaction is only possible because of exceptional Project Managers who know how to respect and engage all stakeholders.
Location:
This is a Globally remote role.
The role entails
Ensuring programs and projects are delivered within the schedule, scope, cost, budget and resources expectations
Identifying key technical and project risks and issues and actively put mitigating actions in place
Maintaining strong customer focus and working with all key stakeholders to achieve successful outcomes
Conducting regular status meetings and business reviews with customers and providing direction when needed
Managing the delivery schedule of critical third party deliverables for the project
Advocating to customers the appropriate technologies from Canonical's portfolio
Driving project success while managing risks
What we are looking for in you
Experience in Enterprise IT Programs, Process Improvement, and Software Engineering Project Management
Excellent written and verbal communication skills in English
Experience leading cross-cultural, remote and global project teams and customers.
Strong negotiation and influencing skills
Strong communication skills
Deep understanding of Linux, Open Source, and Cloud Technologies
Bachelor's Degree in a STEM discipline
Project Management Certification, preferably PMP or equivalent certification
Agile Project Management certification, preferably Scrum Master or equivalent certification
Ability and willingness to travel domestically and internationally
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a Software Engineer, Sustaining Engineering for ...
...a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker, LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them.
This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
Location
: This is a globally remote role.
This role deals with critical issues in the open source stack that require software engineering for upstream fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.
This role entails
Resolving complex customer problems related to Ubuntu, OpenStack, or Kubernetes and other open source software
Maintaining a close working relationship with Canonical's field, support and product engineering teams
Participating in upstream communities
Developing fixes, backporting patches, and working with upstream for inclusion
Reviewing code produced by other engineers
Demonstrating good judgement in technical methods and techniques
Prioritizing work and managing your time effectively against those priorities
Participating in team discussions to improve processes, tools, and documentation
Maintaining clear, technical and concise communications
Working from home and travel internationally up to 10% of work time for team meetings, events and conferences
What we are looking for in you
Professional experience as a software engineer
Background in Computer Science, STEM or similar
Strong experience with Linux, OpenStack, Kubernetes or other cloud technologies
Strong development-level experience with Python, Go, C, C++ on Linux
Ability to troubleshoot with gdb and other tools
Familiarity with git source code repositories and branches
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a Software Engineer to develop, test and release improvements to the Ubuntu on public clouds.
The quality and stability of the Ubuntu is critically important, since it's available on every public cloud. You’ll work with teams across Canonical working on Ubuntu team, alongside major cloud partners to develop, test and release improvements to the Ubuntu cloud images. You will also be a voice in communication with our users, ensuring their needs are met.
This role requires quality-oriented software engineering in Python and a focus on software interoperability over a vast range of target releases and environments. Excellent Python skills are a key requirement, with previous contributions to open source Python projects being an advantage. This role involves creating and managing Ubuntu images; therefore, experience in configuring apt, and knowledge of deb packaging and general system administration is advantageous in this role.
Applicants should be passionate about the Ubuntu project and its values and about building tools that are used by millions of people around the world. A personal interest and emphasis on quality, thinking of edge cases, ease of use, documentation, and careful community coordination is important. Ubuntu is used for all kinds of users, from mission-critical environments to hobbyist Ubuntu users; applicants should be ready to work with the whole spectrum of end users and help guide engineering best practices with all of them in mind.
The role entails
Collaborate proactively with a distributed team
Write high quality code, with unit and functional tests, to create new features
Debug issues and produce high quality code to fix them
Review code produced by other engineers
Discuss ideas and investigate to find good solutions
Work from home, with global travel 2 to 4 weeks per year for internal and external events
What we are looking for in you
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
You have extensive experience with Python on Linux
You have interest in and experience with two or more of the following: Ubuntu Linux systems administration, continuous integration, end-system contract management, Debian packaging, working with public or on premise clouds
Bonus points if you have experience engaging with the open source community
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
We built Metabase because existing tools for business intelligence didn’t feel like things we wanted to use. We wanted faster, simpler ways to ask questions about data, and wanted to strip away the colder feel of most Enterprise software. Folks seemed to agree, and now Metabase is used daily by tens of thousands of companies to give people in all sorts of roles access to insights they wouldn’t have otherwise had. None of this could happen without our user interface and that’s where you come in. We’re looking for someone with strong product sensibilities, extraordinarily good frontend skills, and solid software engineering fundamentals to join our team to advance the state of the art in our product and our industry.
We are hiring for multiple Engineering Manager positions.
You Will
Directly manage a team of engineers and help them ship features that delight Metabase users.
Work closely with Product, Design, and Success teams to plan and execute on the product roadmap, balancing feature development, tech improvements and bug fixes.
Coach individuals, tune processes, remove obstacles, and optimize the environment to continuously increase the speed of iteration.
Be technical, deeply understand the problems the team is solving and make decisions within that context.
Hire, onboard, and nurture top-level engineering IC talent.
Skills and Experience
Strong written and verbal communication, with a bias to written communication to support async processes in a fully remote and distributed team.
2+ years of engineering management experience or equivalent (you can demonstrate skill at key aspects of building and improving an engineering team, and supporting and developing people's careers).
Ability to debug project execution to identify issues and changes to one or more of people, process, and project scope.
Strong product sensibilities - you can critically navigate product proposal docs and Figma designs and translate them to engineering requirements that span the Metabase product stack, and identify and mitigate risks to building them.
Strong technical background in one of: Clojure or Frontend (React + Typescript) ecosystems.
Main attributes we look for in candidates
Outcome focused, with the ability to ship code by removing obstacles and making decisions.
Highly technical - can fluently read code, tech design docs, can engage in technical discussions that make the technical artifacts better, can provide constructive technical feedback, and is very close to the implementation details
Use their technical understanding to make decisions regarding project execution and delivery.
Problem decomposition to reduce risk, increase surface area for feedback and to be able to continuously adjust plans taking reality into account.
Ability to coach and grow engineers, especially in a low structure environment without formal titles and well-defined career ladders.
Why should you consider Metabase
We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
We are
open source
and you can check out the code to see what exactly we do. Look at
our roadmap
to see what we plan to build next!
The problems we face are genuinely interesting and aren’t trivial. Data influences so much of our world but isn’t that easy to interact with or understand. You’ll make tools that people rely on for their real jobs.
The business is growing and so is the company!
We're a fully remote global team (in 30 countries and growing). We get things done asynchronously with plenty of uninterrupted time and supporting each other to do the best work of our careers.
We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that helps you grow.
Compensation
The US base salary range for this role is $200K–$250K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Ubuntu Core Software Engineer
to redefine the Linux experience in the embedded environments with the smallest, most secure, and updatable operating system in the IoT market. This is an opportunity for a software engineer passionate about open source software, Linux, security, and the developer experience. This challenging role demands a high degree of technical skill with low-level operating systems, kernel, and device firmware.
Our mission is to allow everyone to build robust solutions in various fields including but not limited to IoT, automotive, and aviation using the next generation secure embedded Linux operating system in a simple solution. We define a reliable and secure set of device recovery mechanisms that enable device manufacturers to simplify and standardise the field operations for fleets of heterogeneous appliances.
As an Ubuntu Core team member, you’ll be designing and implementing software that runs on various CPU architectures, such as ARM, RISC-V, and X86. You will work on boot mechanisms, bootloaders, storage partition layout, device trees, kernel and services.
Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.
Location
:
This role will be based remotely in the EMEA region
The role entails
Write high quality code with unit tests to create new features
Debug Linux system level issues and produce high quality code to fix them
Collaborate proactively with a distributed team
Review code produced by other engineers
Discuss ideas and collaborate on finding good solutions
Integrate diverse bootloaders and maintain gadget snaps
Work from home with global travel 2 to 4 times a year for internal and external events
What we are looking for in you
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
You have experience with C or Golang, and Shell
You have a solid understanding of Linux and a modern GNU/Linux distribution, Debian or Ubuntu preferred
You have personal or professional experience with Linux-capable devices such as Raspberry Pi
You have interest in learning or experience in one or more low-level systems and security facilities such as:
Bootloaders in ARM and X86, such as piboot, uboot, grub-uefi
Systemd and units, udev, initrd, graphics
OS level firmware daemons and CLI applications
Linux security implementations - TPM, FDE, LUKS, HSM, etc.
You may have experience or knowledge of Yocto
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your
identity
, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines.
We are facing the interesting problem of fault-tolerant mission-critical distributed systems and intend to deliver the world's best automation solution for delivering data platforms.
We have a number of openings ranging anywhere from junior to senior level. We will help you identify a suitable position depending on your experience and interests. Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations.
Location: This role can be filled in European, Middle East and African time zones.
What your day will look like
The data platform team is responsible for the automation of data platform operations. This includes ensuring fault-tolerant replication, TLS, installation, and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical. This role is focused on the creation and automation of features of data platforms, not analysing the data in them.
Collaborate proactively with a distributed team
Write high-quality, idiomatic Python code to create new features
Debug issues and interact with upstream communities publicly
Work with helpful and talented engineers including experts in many fields
Discuss ideas and collaborate on finding good solutions
Work from home with global travel for 2 to 4 weeks per year for internal and external events
What we are looking for in you
Proven hands-on experience in software development using Python
Proven hands-on experience in distributed systems
Have a Bachelor’s or equivalent in Computer Science, STEM, or a similar degree
Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
You might also bring a subset of experience from the following, which will determine the exact role and level we consider you for:
Experience
operating and managing data platform technologies like PostgreSQL, MySQL, MongoDB, OpenSearch, Kafka, Yugabyte, Trino, Superset, Atlas, Ranger, and Redis
Experience
with Linux systems administration, package management, and operations
Experience with the public cloud or a private cloud solution like OpenStack
Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal-opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is building a team dedicated to providing security coverage across a wide range of ecosystems and environments, working to make the world a better, safer place. We are hiring an Ubuntu Security Engineer to join an industry-leading security engineering team and help protect the open source community and Ubuntu users from emerging threats. We are looking for candidates across all levels of experience, from Graduate to Senior.
As part of the Ubuntu Security Team, you will work with some of the best and brightest people in technology to monitor, triage, respond to, and document new and existing vulnerabilities in open source software. You will collaborate with internal teams and external partners to identify issues, prioritize them, and coordinate remediation.
This is an engineering-focused role that may also involve activities such as producing security assessments, building features, conducting code reviews, developing internal tools, engaging with the open source community, and participating in industry initiatives and events.
This role requires international travel at least twice a year, usually for one week. It also requires the ability to be productive in a globally distributed team through self-discipline and self-motivation.
Location: Worldwide, this is a globally remote role
The role entails
Analyzing, fixing, and testing vulnerabilities in open source packages
Keeping track of vulnerabilities in the Ubuntu ecosystem as they are discovered, researched, and fixed, leveraging internal tools
Collaborating with other teams in the Ubuntu community and upstream developers, as needed, to exchange or develop vulnerability patches and ensure that Ubuntu includes the most robust security features
Auditing source code for vulnerabilities
Building features and tools to help teams strengthen the security of their products and contribute to the overall security of Ubuntu
What we are looking for in you
You have a thorough understanding of the common categories of security vulnerabilities and techniques for fixing them
You are familiar with coordinated disclosure practices
You are familiar with open source development tools and methodologies
You are skilled in one or more of C, Python, Go, Rust, Java, Ruby, PHP or JavaScript/TypeScript
You have excellent logic, problem-solving, troubleshooting, and decision-making skills
You can clearly and effectively communicate with the team and Ubuntu community members
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a software engineer to join our Kubernetes product team. As a member of that team, you will build the operators and addons; the former, offering complete lifecycle management of mission-critical components, and the latter, a zero-ops experience for seamlessly integrating projects into your Kubernetes.
You will gain familiarity with the latest features in Kubernetes and look to incorporate the best of open-source to bring functionality to our end-users. You will collaborate with industry peers and partners to bring the right solutions to our customers.
This is an exciting opportunity for a software engineer passionate about open source software, Linux, Golang, Python and Kubernetes.
Location
: This is a remote position available in EMEA and the Americas.
What you will focus on
Write high-quality code to create new features
Debug issues and interact with a vibrant community
Collaborate proactively with a distributed team
Work with helpful and talented engineers including experts in many fields
Work from home with global travel 2 to 4 weeks for internal and external events
What we are looking for in you
Go or Python is required. Experience in both is even better
Kubernetes experience is preferred but not strictly required
You have strong written and verbal communication skills
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
You love technology and working with brilliant people
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a Project Manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location:
This role will be based remotely in the AMERICAs and/or EMEA regions.
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintain daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identifying custom engineering requests that are not part of an existing business contract
Advocating the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
This is an exciting opportunity for a software engineer passionate about open source software, Linux, edge computing, and AI. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.
Your role will be to help us provide easy-to-deploy, secure, and customizable edge AI solutions, specifically focusing on Inference Snaps. You will work on designing and implementing silicon-optimized application packages for AI/ML inference, targeting devices from embedded systems to powerful gateways. Linux will be at the core of your everyday challenges.
In our team we value collaboration, peer reviews, good integration/unit testing, and writing maintainable code. General knowledge and experience with Linux as a developer platform is required.
What you’ll do
Collaborate proactively with a distributed team
Develop and maintain open-source AI/ML inference application packages
Debug issues and produce high-quality code to fix them
Review code produced by upstream and/or other engineers at Canonical
Discuss ideas and collaborate on finding good solutions
Experiment with Ubuntu Core and showcase industry-grade Edge AI solutions
Secure deployment of AI inference platforms on Linux
Build optimized AI solutions for local inferencing on Ubuntu
Work from home with global travel 2 to 4 weeks for internal and external events
Who you are
Proven track record of at least 3 years of professional software development using Go or C++.
Experience working on and developing applications for Linux
You have interest and experience with a few of the following:
Containers (docker, kubernetes)
Snap, debian, or RPM packaging
Bash scripting
CI/CD (GitHub Actions, GitLab CI, etc)
Local AI/ML inference frameworks
Hardware accelerators: GPU, NPU
You value soft skills, communication and advocacy, and are passionate, enterprising, thoughtful, and self-motivated
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world’s best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your
identity
, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a Software Engineer for our OpenStack Engineering team. This is an exciting opportunity for a software engineer passionate about open source software, Linux, and OpenStack. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.
As a software engineer on the OpenStack Engineering team, you’ll be building Charmed OpenStack and Ceph, a suite of open source Python based charms for deploying and managing OpenStack and Ceph. Your work will bring cloud platform technologies to a wide range of users and computing environments, from desktops to bare metal servers. This role requires a python software developer with a passion for automating infrastructure as code.
Applicants should be passionate about the future of the software defined datacenter, distributed systems, and open source. Canonical is a globally distributed team of engineers who share that passion, and you will need to work well in that context. Engineers who thrive at Canonical are mindful of the dynamics of the open source ecosystem, and equally aware of the needs of large, innovative organizations.
This job involves international travel several times a year, usually for one week at a time.
What you’ll do
Collaborate proactively with a distributed team
Write high quality code to create new features
Debug issues and produce high quality code to fix them
Review code produced by other engineers
Discuss ideas and collaborate on finding good solutions
Ensure the success of OpenStack and Ceph on multiple architectures
Work from home with global travel 2 to 4 weeks for internal and external events
Who you are
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
You have experience with Python
You have interest and experience with two or more of the following:Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, AI/ML, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, scalable web services
You have experience with non-x86 architectures, including s390, arm64, power and others
You have experience with OpenStack, OVN, Openvswitch and other related cloud technologies
What Canonical Offers
Learning and Development
Annual Compensation Review
Recognition Rewards
Annual Leave
Priority Pass for travel
Flexible working option
Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.
Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them.
What you’ll do
Talk to our users to understand their goals and challenges
Help customers design and optimize their Metabase implementation
Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed.
Solve complex problems and troubleshoot customer issues
Collaborate with our technical communicators to create educational materials for our customers
Serve as the voice of the customer to our product and engineering teams and help drive product development
About you
Enjoy helping people and solving their problems
Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
Strong database and SQL skills
Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues:
Designing, developing, and troubleshooting web applications
Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar)
Managing, troubleshooting, and optimizing databases
Nice to have
Experience with Metabase or other BI tools
Experience working for an open source product
Fluency in multiple languages (this is helpful as our users are worldwide)
Why join us?
We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
Every week brings new complex challenges and opportunities to learn. If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging.
You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team.
Closing
Here’s some quotes from real customers about working with Success Engineering:
“The Metabase Success Engineering team is amazing! Outlier in the industry, IMO”
“Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant”
“Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!”
“LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.”
“It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.”
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Compensation
The US base salary range for this role is listed above, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Tens of thousands of companies use Metabase every day to answer questions about their data. While we seek to become the de-facto self-managed open source analytics software for organizations everywhere, many customers want an ability to use Metabase without worrying about the operational details of self-hosting. That’s why we recently launched our Metabase Cloud product. We’re looking for operations engineers to help build out and run our new and quickly growing ‘Metabase Cloud’ hosted product.
You will:
Own and operate our application stack and AWS infrastructure to orchestrate and manage our hosted customer instances of Metabase
Debug runtime issues across the different levels of our application stack and hosting stack.
Develop and build our internal tooling and automation to manage the lifecycle of a hosted Metabase installation, from purchase to deployment, zero-downtime upgrades, and general operational health
Continuously improve our automated deployments and testing
We're looking for someone who:
Is thoughtful and careful
Compulsively automates everything and documents it
Is able to make solid technical judgements and back them up articulately
Has at least 5 years of experience building and operating
production
infrastructure, ideally on public cloud
Strong
Kubernetes
and
AWS
experience
Strong experience with IaC and
Terraform
Can write high quality and readable code in a modern language (e.g. Python, Go, etc.)
Experience with modern monitoring stacks (e.g Prometheus/Grafana/Datadog)
Projects you could work on:
Multi-region hosting
Automate EKS cluster provisioning
Extend our CRDs and Operators
Improve the RDS sharding strategy for our multi-tenant platform
Unify and improve our CI/CD platforms
Collaborate with core application developers on changes to improve our application metrics, deployment speeds and CI integration.
Maintain our SOC2 compliance and security posture
Compensation
The US base salary range for this role is $97K–$200K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
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Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a Junior developer with a proven track record in Python and/or Go. As part of the Observability team, you will develop a cloud-native monitoring stack that composes best-in-class open-source monitoring tools. The stack is opinionated, resilient, and scalable, providing deep insights out of the box. The user experience is polished and seamless for the end-users, and its administrators will enjoy smooth, lightweight Day 1 and Day 2 operations.
This is an exciting opportunity for a software engineer passionate about open source software, Linux, Kubernetes, and Observability. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.
The monitoring stack will monitor applications running on a mix of cloud technologies such as Kubernetes and OpenStack, as well as bare-metal, virtual machines and containers. The stack will be capable of monitoring applications and infrastructure irrespective of whether they are operated by Juju, and will leverage multiple data sources at various levels of the architecture, including Juju itself, to contextualize the collected telemetry and insights delivered to the end-users.
You can read more about the project
here
and
here
.
Location:
This role will be based remotely in the EMEA and Americas regions
The role entails
Collaborate proactively with a globally distributed team
Write, test and document high quality code to create new features
Debug issues and interact with a vibrant community
Review code produced by other engineers
Attend conferences to represent Canonical and the Charmed Observability Stack
Work from home with global travel 2 to 4 weeks for internal and external events
What we are looking for in you
You love technology and working with brilliant people
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
You are a skilled Python developer, preferably with a track record in open source
You have a working knowledge of Go
You have interest and experience with two or more of the following: Ubuntu Linux, container images, Debian packaging, snap, distributed systems.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
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