About the Role
The Product Owner will be responsible for all Tangem Pay (TP) related products, including payment flows, internal tooling, financial rails, and monitoring capabilities. The role focuses on product execution, reliability, and operational scalability, rather than commercial ownership.
Key Responsibilities
Product Leadership & Scope
— Own the product vision, roadmap, and success metrics across all Tangem Pay products, not limited to on/off-ramp or local payments.
— Ensure alignment between payment experiences, internal operations tooling, financial infrastructure, and monitoring platforms.
— Translate company-level strategy into executable product initiatives across TP squads.
Execution & Squad Collaboration
— Work across four core squads: Operations / Admin Panel Squad (internal tools for ops, support, and dispute handling), Payment Product Squad (user-facing payment flows and experiences), Financial Rails Squad (integrations with external payment schemes and providers), Monitoring Platform Squad (transaction monitoring, alerts, and operational visibility).
— Manage the full product lifecycle: discovery → specification → delivery → launch → iteration.
— Maintain clear documentation, user stories, acceptance criteria, and sprint planning.
Payment Infrastructure & Financial Rails
— Drive integrations with local and global payment schemes (ACH, SEPA / SEPA Instant, PIX, UPI, SPEI, etc.) via API partners or direct connections.
— Collaborate with backend teams on scalable orchestration, settlement, reconciliation, and failure-handling flows.
— Ensure reliability and consistency of payment processing across regions.
Admin Panel & Operations Enablement
— Own the admin panel and internal tooling used by operations, compliance, and support teams.
— Ensure scalable workflows for transaction reviews, disputes and exceptions, settlements and reconciliation, customer support escalation.
— Balance operational efficiency with compliance and risk requirements.
Compliance, Risk & Monitoring
— Partner with compliance teams to enable reusable and consistent KYC/KYB flows across TP products.
— Collaborate with risk and monitoring squads to support fraud and AML monitoring, alerting and case management, audit-ready data and logs.
— Ensure smooth partner audits and regulatory interactions.
Cross-Product & Platform Collaboration
— Collaborate closely with Wallet, Infrastructure, and Growth teams to ensure unified UX and interoperability.
— Align frontend and backend experiences across all TP-related products.
Requirements
Experience
— Hands-on experience with payment rails and financial infrastructure.
— Experience working with multiple squads in parallel.
— Strong background in API-driven, compliance-heavy systems.
Skills
— Deep understanding of payment systems, settlement cycles, and integration patterns.
— Ability to translate complex technical and regulatory constraints into clear product requirements.
— Strong communication skills across engineering, compliance, operations, and leadership.
— Data-driven approach to defining and measuring product success.
Mindset & Leadership
— Strong ownership mentality focused on delivery and reliability.
— Comfortable operating in ambiguous, fast-changing environments.
— Global mindset with experience working across regions and time zones.
Success Metrics
1. Product Delivery & Coverage
— Number of Tangem Pay payment schemes and platform components launched within planned timelines.
— Speed to launch new geographies, partners, and platform capabilities.
— API and platform integration quality.
2. User Adoption & Platform Usage
— Monthly active users of Tangem Pay payment features across regions.
— Volume and value of transactions executed via Tangem Pay payment rails.
— Conversion rates from onboarding to first successful transaction.
— Cross-product activation rates.
3. Operational Excellence
— Transaction success rate (STP).
— Payment and platform failure rates and root-cause reduction over time.
— Average processing time versus scheme and internal platform benchmarks.
— Reduction of customer support and operations tickets related to Tangem Pay products.
4. Compliance & Risk Performance
— Reuse rate of unified KYC/KYB across Tangem Pay products.
— False-positive reduction in fraud/AML monitoring.
— Regulatory incident rate and smooth audits.
What we offer
— Stability, development, participation in the future unicorn's growth.
— Remote work from anywhere in the world, with a schedule aligned with GMT+3.
— Competitive salary in EURO/USDT.
Application
If you're interested, feel free to share your CV in one click HERE.
Location: Remote - International
Workplace: Remote
ABOUT SOMNIA
The Somnia Foundation, backed by Improbable, specialises in building and operating high-performance decentralised technology. Its EVM L1, launched in 2025, has been benchmarked as the fastest on the planet: at over 1 million ERC-20 transactions per second.
At Somnia you'll be working alongside a talented team working across the core blockchain along with novel protocols leveraging its capabilities:
- Somnia Agents adding the ability for smart contracts to leverage the latest open-source LLMs and interact with the outside world via headless browsers, powered by on-chain deterministic LLM inference and a decentralised network of agent runners
- Prophecy an information oracle that can combine parsing of public websites and public data sources into decentralised, auditable attestations about the real world, powering prediction markets, forecasting and new types of financial systems
- DreamDEX a high-performance DEX with a fully on-chain CLOB leveraging on Somnia's core capabilities, targeting centralised exchange characteristics
- Somnia L1 continued work on the high-performance EVM L1, including working on MEV resistance, privacy, automatic gas sponsorship and 'reactivity' where smart contracts can autonomously invoke themselves based on specific timing or event criteria
ABOUT THE ROLE
We're looking for a Senior Infrastructure Engineer to build and run Somnia's key backend services: the L1 and node fleet, RPC and indexing layers, product backends, and developer-facing services teams depend on. An SRE-minded role: you make reliability measurable, rollouts safe, and infrastructure repeatable, so every team can move fast without breaking things.
You treat infrastructure as a product: automate relentlessly, measure everything, and leverage AI to accelerate development, operations, and incident response.
KEY RESPONSIBILITIES
- Define and maintain SLOs, SLIs, and error budgets, plus the observability—metrics, logs, traces and alerts—that catches regressions before users do.
- Build repeatable, self-service infrastructure through infrastructure-as-code, CI/CD and golden paths so teams can provision, deploy and recover without reinventing the wheel.
- Own rollouts end-to-end—progressive delivery, canaries, safe migrations and clean rollbacks.
- Operate the systems behind Somnia's nodes, validators, RPC and indexing, tuning for performance and cost across regions.
- Lead incident response and on-call, run blameless postmortems, and continuously harden the platform.
- Partner with product and protocol teams to design and operate production-ready services. You'll rotate between embedding with engineering teams and building the shared platform, tooling and operational standards that underpin the wider organisation.
REQUIREMENTS
MUST HAVE
- Strong experience operating production infrastructure at scale (cloud and/or bare metal), with deep Linux fundamentals.
- Experience with infrastructure-as-code such as Terraform or Pulumi, alongside configuration management.
- Experience running containers and orchestration platforms (Docker, Kubernetes) in production.
- Strong programming skills, ideally in Go and/or TypeScript, for building automation and internal tooling.
- Experience with observability stacks (Prometheus, Grafana, OpenTelemetry or equivalents).
- Experience operating and monitoring distributed systems, including capacity planning and performance tuning.
- Comfortable operating in high-stakes production environments and responding to incidents.
- Genuine interest in crypto and on-chain systems.
NICE TO HAVE
- Experience operating blockchain node infrastructure (validators, RPC, archive nodes) for an L1/L2.
- Experience with high-performance networking, low-latency systems or load balancing at scale.
- Multi-region and geo-distributed deployments with failover strategies.
- Security and key management (HSMs, secrets management, hardening).
- EVM tooling and the wider Web3 infrastructure ecosystem.
WHAT SUCCESS LOOKS LIKE
- Engineers can deploy safely and frequently with confidence.
- Platform reliability is measurable, with well-defined SLOs and continuously improving service health.
- Infrastructure is automated, repeatable and increasingly self-service.
- Incidents become less frequent, easier to diagnose and faster to resolve.
- Product teams spend more time shipping features and less time managing infrastructure.
HOW WE WORK
- Agent maximalists: We are strong believers in agentic tooling being a massive accelerant to velocity beyond vibe coding prototypes: from equipping engineers with the latest tools through to agentic harnesses for security testing and end-to-end shipping fixes and small features.
- Ownership and autonomy: A lean team that optimises for individual impact and velocity. Engineers own features end-to-end, from idea to production, and are trusted to make the call to ship.
- Outcome-oriented: We take on hard technical problems, but the tech is always a means to an end. What matters is what ships and the impact it has, not cleverness for its own sake.
- Best tool for the job: We solve interesting problems in the simplest way possible. Mostly TypeScript for full-stack apps, C++ for high-performance systems, Go for infrastructure services and Solidity for smart contracts.
Location: Beijing, China
Workplace: onsite
RESPONSIBILITIES
1. Lead product planning and design for the company's white-label app store platform, enabling clients to rapidly build and operate their own branded app marketplaces on a shared platform infrastructure — covering core modules including the end-user app store, developer console, and operations backend.
2. Own the configurable product design of the white-label app store, including brand theming, page layout, content structure, operational rules, and role-based permissions — improving platform reusability and project delivery efficiency.
3. Design and optimize the full app lifecycle — from onboarding and submission for review, to publishing, search and recommendation exposure, and download conversion.
4. Engage with clients, business development, and operations teams to gather requirements; identify common needs across clients in areas such as app distribution, content operations, and campaign configuration; and consolidate reusable functional modules and configuration solutions to reduce repetitive custom development.
5. Collaborate with engineering teams to build out platform capabilities including multi-tenancy, permission frameworks, configuration backends, and module reuse — supporting continuous platform scaling and multi-project delivery.
6. Design developer platform capabilities including developer onboarding, app submission and review, version management, data dashboards, and settlement/revenue sharing modules.
7. Work with operations teams to design featured collections, campaign pages, and resource slot scheduling — supporting key app distribution initiatives and growth targets.
8. Partner with the monetization team on capabilities such as advertising, in-app purchase revenue sharing, and subscription services — exploring platform monetization models.
9. Track developments in the app store landscape, Android ecosystem, and overseas distribution markets; continuously refine product strategy in line with business growth.
Requirements
1. Bachelor's degree or above; majors in Computer Science, Software Engineering, Information Systems, or related fields preferred.
2. 5–8 years of product management experience in internet products; experience with platform products, app stores, content distribution platforms, open platforms, or SaaS platforms preferred.
3. Proven experience designing complex backend systems or platform-type products; ability to independently lead product planning and delivery across multiple user roles and modules.
4. Strong familiarity with core app distribution flows, including app review, search ranking, recommendation mechanisms, chart strategies, and growth conversion.
5. Familiarity with white-label products, multi-tenant architecture, permission systems, or configurable backend design; hands-on project experience preferred.
6. Strong requirements analysis and abstraction skills; able to balance client-specific customization needs against scalable platform solutions.
7. Strong cross-functional communication and project execution skills; able to drive delivery in collaboration with engineering, QA, operations, and business teams.
8. Data-driven mindset; able to identify product issues through data analysis and drive iterative improvements.
9. Solid English reading and writing proficiency; experience with overseas markets or multilingual products preferred.
Bonus Points
1. Experience with Google Play, Huawei AppGallery, Xiaomi App Store, or similar platforms.
2. Experience with the Android ecosystem, SDK platforms, or open platform products.
3. Experience with advertising platforms, monetization products, or growth products.
4. Experience with products targeting overseas markets, multiple regions, or multilingual user bases.
5. Familiarity with app review processes, compliance requirements, or security risk management.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Khet Din Daeng, Thailand
Workplace: none
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Finance department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Financial Planning and Analysis Director
, we are searching for a team member to join us as
Financial Planning & Analysis (Senior) Analyst
.
Can you say yes?
We are looking for an experienced
Financial Planning & Analysis (Senior) Analyst
to strengthen our regional finance organization and lead core FP&A topics across APAC, with close alignment to our Global headquarters and APAC senior management.
The position will be responsible for owning and developing regional KPI systems and reporting tools, including but not limited to budgeting and forecasting coordination, periodic management reporting, cost control and businesses analysis. The role will support business outcomes by steering and analyzing performance across APAC entities and by focusing on improving Controlling and financial reporting processes across the Group.
What you will be doing
Financial stewardship of the region Asia and Pacific (APAC) covering multiple business units across Asia and Pacific (40+ production sites)
Ensure effective coordination of budgeting, forecasting cycles, financial and statistical reporting
Business analyses, comments, periodic and ad-hoc reporting towards APAC senior management and Global headquarter
Support closing activities and ensure alignment with Group reporting standards
Review of the business development of single APAC business units
Drive continuous improvement of FP&A processes and reporting tools
Work on improving the data foundation and automation behind the regional FP&A department, ideally including supporting a transition to Tableau- and BI-based reporting
Continuously develop, optimize, and enhance internal controlling tools, reporting structures, and financial processes
Contribute to special projects, Global FP&A initiatives and transformation projects
Mentoring and guidance of the regional Finance community in Controlling and Accounting issues
What we would love for you to have
Education & Experience
-
Degree in business administration, finance, economics, or comparable field, ideally with focus on Finance or Controlling (FP&A)
-4–7 years in Finance, FP&A, Controlling or related field
-Proven background working within multinational organization, ideally with production footprint
-Strong in reporting, planning, KPI systems, and business analysis
-Deep expertise in performance management, data analytics, process and reporting design, with strong cross‑cultural acumen
-Commercially minded and detail-oriented
Technical Knowledge:
-Advanced end‑to‑end P&L management expertise
-Regulatory & Standards knowledge of IFRS, balance sheet structure and their application to business operations
-Strong affinity for IT and technology
-Experience in working, analyzing and interpreting large datasets
-Advanced proficiency in Excel, PowerPoint, and financial modelling is required
-Expertise in data warehouse applications, BI / reporting tools and SAP is an advantage
-Experience with digital tools and openness to implementing AI-driven solutions in financial processes
Behavioral & Leadership Competencies:
-
Strong analytical skills, ability to communicate topics to senior management and to present complex financial topics clearly
-High personal standards for accuracy, strong self-management, structured way of working, and ability to operate on your own
-Proven ability to build trust and drive change across different departments
-Openness to cross-functional transparency and a commitment to sharing information across the organization to achieve collective goals
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: United States or Canada- Remote
MEET CASA
Casa
is the secure home for your bitcoin. We’re the leading provider of Bitcoin self-custody solutions, the ultimate blend of security, privacy, and control. Our team combines deep security expertise, human-focused design, and exceptional customer service to empower our clients and build lifelong relationships.
THE ROLE
Casa is looking for a DevSecOps Engineer to help secure our customers, their data, and our company. As a member of our Security team, you will report to our Chief Security Officer and play a crucial role in overseeing our security architecture and culture. It will also be a unique opportunity to help develop an evolving security program consisting of efficient processes, training materials, and methodologies for all employees.
The successful candidate has experience developing scalable security controls and approaches in accordance with industry standards.
Compensation: $125,000-155,000 USD
WHAT YOU'LL DO:
Handle internal security requests and make sure employees have the tools and access they need without over-provisioning
Ensure that employees have access to the tools and systems they need while maintaining least privilege access principles
Onboard and offboard employees across internal systems
Oversee our MDM system and stay on top of alerts
Review and assess new technologies (tools, code frameworks, third-party providers, internal apps) through a security lens
Help shape and refine security best practices across the org
Triage and work through vulnerabilities surfaced by pen testing, static analysis, responsible disclosures, and automated alerts
Keep security documentation and training materials fresh and useful
Automate security processes and alerts wherever you can find the leverage
Participate in a shared on-call rotation for critical production security issues
Stay abreast of the latest security events and trends
Participate in regular security training and certification acquisition
Ensure our software development lifecycle remains secure as we continue to evolve its processes.
Write infrastructure-as-code to automate deployment and management using Terraform, Ansible, or similar tools
Stay current on emerging threats, security trends, and what's happening across our stack and industry
Investigate and resolve infrastructure incidents to keep things running smoothly
WHO YOU ARE:
You have security certifications or equivalent real-world experience
You think like an attacker, and a hacker mindset is genuinely how you approach problems
Deep background across multiple facets of security
5+ years implementing security in Linux-based infrastructures, AWS, and code
Comfortable with open-source tooling, cloud environments, and multiple operating systems
Experience building security solutions that actually scale
Hands-on with one or more of: penetration testing, threat modeling, code analysis, system hardening, distributed patching, vulnerability scanning
Familiar with hardening AI tooling to prevent security incidents
Strong communicator who can present findings to both technical and non-technical audiences
Bonus points for experience or genuine interest in cryptocurrency / cryptography
WHY CASA?
At Casa, our mission is to empower individuals to secure their digital sovereignty, and
we empower our employees to do their best work.
Ownership.
Private key management is the beginning of a future you can truly own, and at Casa, everyone has a role. We offer equity opportunities so our employees can benefit from what we are building together
Community.
Inclusivity is important to us.
We value each other and our contributions. Our team, known as the Casa Space Fleet, brings out the best in everyone while having plenty of fun along the way
Rest and Relaxation
. We believe in the power of personal time, so we offer as much flexible time as you need. We encourage you to take at least 3 weeks off a year
Health Benefits.
We provide medical coverage with FSA options, dental, vision, and access to mental health providers
Setup for Remote Success.
Our team is both decentralized and effective. We reimburse up to $400 for anything you need to set up your home office
Investment Avenues
. We partner with resources so you can invest a portion of your paycheck in Bitcoin, and we also have the more traditional 401(k) option
Maternity/Paternity Leave
. We provide 12 weeks for maternity / 4 weeks for paternity
*As Casa is a fully remote company hiring candidates around the world, our perks and benefit packages may adjust based on your location
Casa is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status
Location: Remote, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
We're hiring a Product Manager to lead the dbt v2 roadmap — the future of dbt Labs' intellectual property and a critical driver of product-led growth. You will own net-new functionality in Fusion that identifies and monetizes local deployments of dbt, shipping net new features, many of which also land in dbt Core, as well as proprietary ELv2 plugins that integrate seamlessly with the dbt platform.
This role is co-located with our dbt v2 engineering team in the US to accelerate execution, strengthen prioritization, and ensure tight alignment across product, engineering, and platform teams. You'll bridge open source product strategy with technical delivery and business impact, translating strategic investments into shipped features that drive the Fusion PLG motion.
In this role, you will
Own and deliver the dbt v2 roadmap, shipping net new functionality to dbt v2 like SQL comprehension, compute, governance, and SAO
Define requirements for Fusion features that integrate seamlessly with the dbt platform and unlock enterprise value
Keep the Fusion engineering team aligned, unblocked, and executing on a predictable cadence
Contribute hands-on to the dbt Core / Fusion codebases, including code reviews, documentation, and small feature implementations
Collaborate with OSS strategy leads, platform PM peers, and cross-functional stakeholders to deliver a unified roadmap
What success looks like
Shipping net-new features on a predictable quarterly cadence
Measurable contribution to Fusion PLG growth metrics, including identification and monetization of local dbt deployments
Hands-on contributions to dbt Core and Fusion code bases, including merged PRs and meaningful improvements to the open source codebase
Strong execution and alignment across the Fusion engineering team
You're a good fit if you have
5+ years of product management experience in technical domains such as developer tooling, data platforms, or open source software
Strong grasp of system architectures, particularly for local deployments and how they scale to enterprise use cases
Understanding of how open source investments drive PLG growth and product strategy
Ability to bridge technical delivery with business impact, translating features into revenue and growth metrics
Experience working with engineering teams to define, prioritize, and ship complex technical features
Strong communication skills with empathy for open source contributors and enterprise users alike
Nice to have
Hands-on experience with dbt or similar transformation frameworks
Background in plugin architectures, extensibility systems, or platform ecosystems
Understanding of PLG motions and freemium-to-paid conversion strategies
Experience with SQL engines, query optimization, or compute systems
Prior experience as an engineer whose worked with modern development frameworks (examples: React, Typescript, Python, etc.)
#LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$226,657
—
$283,322 USD
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$243,936
—
$304,920 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Dublin, Dublin, Ireland, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
As an Account Executive, you will be responsible for managing our commercial customer base. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. This person will be located in Dublin.
In this role, you can expect to:
Build, manage and close your own pipeline of companies that you believe will benefit from the dbt Cloud offering
Manage, and deepen the dbt Cloud footprint in existing accounts, optimizing our impact on these companies
Engage with technology partners and ecosystem service providers to optimize our impact and reach in the region
Lead and contribute to team projects that develop our sales process
Work with product to build and maintain the dbt Cloud enterprise roadmap
We’re looking for someone who has:
Closing experience in technology sales, with a proven track record of exceeding annual targets
Ability to understand complex technical concepts and develop them into a consultative sale
Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO)
The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams
Ability to operate in an ambiguous and fast-paced work environment
A passion for being an inclusive teammate and involved member of the community
Experience with SQL or willingness to learn
You have an edge if you have:
Prior experience in analytics, ETL, BI, and/or open-sourced software
Knowledge of or prior experience with dbt
Prior experience of selling into Benelux.
Compensation
We offer competitive compensation packages commensurate with experience, including salary, RSUs, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.
What to expect in the hiring process
(all interviews will be conducted via Zoom):
Interview with a Talent Acquisition Partner to align on the role and the skills and experiences we mutually value
Interview with Hiring Manager
Team Interviews (1:1s) with members of the Sales and Solutions Architecture team
Sales Challenge
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We’re hiring a Product Marketing Manager to help shape how Linear’s products are brought to market and understood by customers. This role sits at the intersection of Product, Engineering, Design, CX, Sales, and Marketing, and is responsible for turning technically sophisticated product work into clear narratives, strong launches, and high-quality customer-facing experiences. You’ll go deep on the product, define positioning and messaging, and drive execution across the surfaces that matter most—from in-product copy and changelogs to enablement, documentation inputs, email, and launch communications. This is a hands-on role for someone who combines product judgment, excellent writing, and strong cross-functional leadership.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America and the United Kingdom. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Develop positioning, messaging, and core narratives for feature releases, key launches, and strategic product narratives
- Partner closely with Product management, Engineering, and Design to refine how products are presented across in-product and external surfaces
- Create and coordinate launch deliverables such as changelogs, demos, enablement materials, email, social copy, and go-to-market communications
- Equip Sales, CX, and other customer-facing teams with the context and materials they need to communicate new launches effectively
- Bring customer insight, product understanding, and market context back into product and launch decisions
What we’re looking for
- Exceptional writing and editorial judgment, with the ability to make complex ideas feel clear and compelling
- Strong positioning and messaging skills grounded in customer problems, product truth, and differentiation
- Great project management skills and ability to track large amounts of detail.
- Comfort going deep on product details and building credibility with Product, Engineering, and Design
- Strong judgment, ownership, and the ability to operate autonomously while maintaining a high quality bar
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Senior Product Designer to shape the next generation of member experiences at the intersection of human performance and emerging technologies. You will lead the end-to-end design of AI-powered experiences, translating complex data and intelligent systems into intuitive, trustworthy, and actionable products. You’ll use strong product judgment to identify where AI can meaningfully improve the member experience and where it can’t, while partnering closely with Product, Engineering, Data Science, and Research to define how intelligent experiences behave, not just how they look.
RESPONSIBILITIES:
- Lead complex and ambiguous product problems end-to-end, from identifying and framing opportunities through interaction design, prototyping, validation, and launch.
- Design intuitive AI-powered experiences that thoughtfully account for uncertainty, system feedback, user control, failure and recovery, member trust, accessibility, and privacy.
- Translate complex data, AI-driven insights, and intelligent system behaviors into clear, approachable, and actionable member experiences, applying strong product judgment to determine when AI is and isn’t the right solution.
- Conduct user research, usability testing, and rapid experimentation to uncover member needs, test assumptions, and inform design decisions.
- Create and prototype information architectures, workflows, interaction patterns, and system behaviors at varying levels of fidelity, using Figma and AI-assisted tools to explore concepts and technical possibilities.
- Partner closely with Product, Engineering, Data Science, Research, and other cross-functional partners to make thoughtful tradeoffs, define measures of success, and deliver high-quality production experiences.
QUALIFICATIONS:
- 5+ years of product design experience, with a strong portfolio demonstrating end-to-end ownership of shipped consumer-facing digital products.
- Deep expertise in UX and interaction design, particularly for mobile experiences, with the ability to turn ambiguous and complex problems into intuitive products.
- Exceptional visual and interaction design craft, with strong attention to detail and demonstrated consideration of experiences beyond the happy path.
- Strong product judgment and demonstrated ability to identify opportunities, prioritize effectively, make thoughtful tradeoffs, and independently drive consequential product and design decisions.
- Experience designing AI-powered, personalized, intelligent, or similarly complex data-driven experiences, with an understanding of considerations such as uncertainty, trust, user agency, feedback, and failure.
- High proficiency in Figma and experience collaborating closely with Product, Engineering, Data Science, Research, and other cross-functional partners to deliver meaningful product outcomes.
- Excellent communication and storytelling skills, with the ability to clearly articulate user problems, design rationale, tradeoffs, and decisions to a range of stakeholders.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $155,000-$215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Bangalore, India
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
We are looking for a passionate and motivated
Staff Technical Writer
to join our Product Documentation team as we support the company in achieving top-priority objectives & key results
Documentation at dbt is both a community asset and a foundational product surface. The Documentation team accelerates product adoption and user success by helping data practitioners learn, explore, and confidently use dbt.
We operate using a docs-as-code and docs-as-a-product approach within an open-source model, partnering closely with Engineering, Product, Developer Experience, and customer-facing teams. By balancing deep product knowledge with a beginner’s lens, we not only create accurate, easy-to-read documentation for humans and bots alike, but also surface insights that drive product improvements.
In this role, you’ll help new users reach their “a-ha” moment faster, support experienced practitioners as they expand into new areas of the ecosystem, and uphold the clarity, accuracy, and trust that our community depends on.
If you are looking for an exciting opportunity at a collaborative, dynamic and fast-growing company, this role could be for you!
What You'll Do
New feature writing for Product - 45%
Consistently creates effective docs plans for new feature writing projects
Starts conversations in key places, and involves stakeholders to keep everyone well-informed and focused on a world-class customer experience
Raises issues or suggests improvements to new features that advocate for user needs
Docs projects writing - 20%
Identifies and advocates for medium to large docs projects
Mentors less-senior writers on how to manage their time spent in docs-driven projects alongside new feature ships
Independently prioritizes the highest impact work beyond new feature ships
Addressing ongoing issues - 20%
Independently troubleshoots issue requests, and helps less-senior writers learn how to do the same
Has a solid understanding of when a swathe of issues can be folded into a larger content strategy improvement project instead of addressing each issue singularly
Independently notices overarching issues in our docs and figures out how to address them
Focuses on more complex issues, while analyzing data across multiple dimensions to evaluate solutions and drive decisions
Triages and reviews open source PRs and issues, and alerts the team when these are piling up
Peer reviewing - 15%
Provides and explains their insightful and compassionate editorial and technical feedback when reviewing the work of peers
When providing feedback, consistently notices gaps in pages outside of the pages contained in the pull request they’re reviewing. They evaluate the problem being solved instead of just the pages being submitted for review.
Gains agreement, consolidates differing opinions, and enables team to move forward
Reviews are consistently centered around clarifying the experience for users
Skills We're Looking For
Required:
Minimum 5 years writing technical documentation for developer tools, including a solid understanding of version control and single-sourcing content, and experience managing documentation systems.
Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way.
Ability to compassionately give and receive editorial and technical feedback.
Communicate clearly and concisely, especially when working asynchronously or with a distributed team.
Preferred:
Experience with dbt or data
Previous experience as a senior member of a formal documentation team working collaboratively with other writers, editors, and teams.
Worked asynchronously as part of a fully-remote, distributed team
A plus if you have experience contributing to or maintaining an open source project
#LI-HYBRID
#LI-JI1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Barcelona, Spain
Workplace: hybrid
About Adapt
Adapt, a Welo Global brand, is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production, and performance measurement. With a collaborative and inclusive environment, you will join a unique culture which celebrates difference and embraces diversity. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefiting from a wide range of career opportunities, training, and flexibility for work-life balance.
Our culture is built on curiosity, and we are looking for team members who have a passion for learning about the developments in the industry, their clients, and their peers. In return, we offer the opportunity to develop your ability and exposure to a wide range of clients from growth-minded startups all the way up to global enterprise clients. Our client base is predominantly focused on B2B businesses, though we do also support customers in the e-commerce and retail space. Regardless of vertical, Adapt offers dynamic and diverse challenges that foster creativity, innovation and application of knowledge to create client solutions.
Overview
At Welo, an SEO Account Specialist leads strategic SEO initiatives across a diverse portfolio of global clients. You’ll leverage technical expertise and a data-driven mindset to develop, execute, and optimise comprehensive SEO strategies that drive measurable business outcomes.
Job Description
Develop and contribute to comprehensive SEO strategies, including technical audits, content optimisation, and off-site initiatives.
Oversee SEO performance tracking and deliver actionable insights through advanced reporting.
Collaborate cross-functionally with content, development, and localisation teams to implement SEO best practices.
Help identify opportunities to further improve efficiency or quality of work delivered.
Own the day-to-day delivery of SEO work against customer objectives.
Lead comprehensive SEO audits, identifying and addressing technical issues.
Manage and optimise on-page and off-page SEO campaigns.
Develop and execute advanced keyword strategies for content optimisation.
Oversee and refine link-building strategies to enhance domain authority.
Analyse and report on SEO performance metrics, providing actionable insights.
Stay updated with the latest SEO trends and algorithm changes.
Required experience and background
Ideally 2+ years experience in SEO.
Any prior exposure to other digital marketing channels is a plus.
Ability to work collaboratively with cross-functional teams.
Up-to-date knowledge of SEO trends and algorithm changes.
Advocate and demonstrable impact on insights and delivery.
Ideal Skillset
Ability to conduct comprehensive SEO audits and competitive analysis.
Experience in leading SEO projects and initiatives.
Strong data analysis skills to derive actionable insights and optimise strategies.
Experience in developing and executing advanced keyword strategies.
Welocalize is committed to equal opportunities and in compliance with the General Law on the Rights of People with Disabilities, this vacancy is also available and we encourage to those candidates who have a disability certificate (equal to or greater than 33%) to apply.
Location: Tbilisi; Yerevan; Belgrade; Novi Sad, Vojvodina; Poland; Portugal
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits:
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
Requirements:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
What you’ll do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
Nice to Have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: Quebec
Workplace: onsite
(Version française ci-dessous)
Senior Engine Programmer
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Senior Engine Programmer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Work on all aspects of engine development
Write performant, robust and maintainable code
Debug, profile and optimize code to hit quality and performance targets
Contribute in code reviews, testing and documentation
Show strong passion for making the highest quality state of the art games
Be an active participant in the design and production of the engine
Mentor and support team members
Requirements
5+ years game development experience
Expert in C++
Open-minded, willing to collaborate, experiment and iterate over a specific feature
Passion for making and playing great games
Experience with data driven development
Experience with a wide range of CPU and GPU profiling tools
Multithreading should be second nature
Knowledge of modern hardware
This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity.
Fluent in English, both spoken and written*
Nice to haves
Bachelor / Master degree in computer science or software engineering
Experience with modern graphics API's (Vulkan, D3D12, GNM, ...)
Experience with modern console development (PS4/5, Xbox One/Series, ...)
Experience with SIMD programing
Experience with low-level x86/ARM/DXBC/Spir-V assembly
Experience with networking / multiplayer
Track record of major contributions to shipped games
What we offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
* Due to the global nature of our operations and the need to engage daily with an international team, fluency in English is essential for this position at Larian.
------------------------------------------
Programmeur moteur senior
Maintes fois primé, Larian Studios a amplement démontré sa volonté de proposer des jeux de rôle de très haute qualité. À l’heure où le studio à l’origine de titres comme Baldur’s Gate 3 et Divinity: Original Sin 2 se tourne vers de nouveaux projets, nous sommes en quête d’un programmeur moteur senior qui rejoindra l’équipe et nous aidera à créer les jeux d’excellence auxquels nos fans sont habitués.
Responsabilités
Travailler sur tous les aspects du développement du moteur
Écrire du code performant, robuste et maintenable
Déboguer, profiler et optimiser le code pour atteindre nos objectifs en termes de qualité et de performance
Participer aux revues de code, aux tests et à la documentation
Démontrer une volonté manifeste de créer des jeux du plus haut niveau de qualité possible
Participer activement à la conception et à la production du moteur
Servir de mentor aux membres de l’équipe et les soutenir
Profil recherché
Plus de 5 ans d’expérience en développement de jeu
Une expertise en C++
Une ouverture d’esprit et la volonté de collaborer, d’expérimenter et d’améliorer des fonctionnalités spécifiques par itération
La passion de faire, et de jouer à, des jeux exceptionnels
Une expérience de développement axé sur les données
Une expérience avec un large éventail d’outils de profilage d’unité centrale et de processeur graphique
Le multithread devrait être un réflexe
La connaissance du matériel moderne
Ceci est un poste à temps plein dans nos locaux. Votre présence au bureau est requise pour favoriser un esprit de collaboration et de créativité.
Maîtrise courante de l’anglais, à l’écrit comme à l’oral*
Compétences appréciées
Baccalauréat ou maîtrise en informatique ou en génie logiciel
Une expérience avec des API graphiques modernes (Vulkan, D3D12, GNM, etc.)
Une expérience avec le développement sur les consoles modernes (PS4/5, Xbox One/Series, etc.)
Une expérience en programmation SIMD
Une expérience en langage d’assemblage de bas niveau (x86/ARM/DXBC/Spir-V)
Une expérience en gestion de réseau/multijoueur
Des contributions majeures et vérifiables à des jeux commercialisés
Ce que nous proposons
Une équipe internationale de plus de 600 employés répartis dans 7 studios à travers le monde, chacun avec ses propres qualités uniques, le tout en conservant une ambiance conviviale de petite entreprise
Un environnement de travail ouvert et collaboratif, où les idées nouvelles sont encouragées et bienvenues
Une équipe de gestion composée de développeurs expérimentés et au sommet de leur art
Des collègues ayant les mêmes valeurs, avec lesquels partager vos passions et vos passe-temps
Un environnement inclusif avec de nombreuses activités organisées par les studios ou les employés
Un engagement à réaliser le meilleur jeu possible pour les fans, en prenant en compte les commentaires de la communauté
* En raison de la portée mondiale de nos opérations et de la nécessité d'interagir quotidiennement avec une équipe internationale, des connaissances professionnelles en anglais sont indispensables pour ce poste chez Larian.
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYB team and you will be responsible for customer Know Your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-business and sanctions compliance experience.
What You’ll Be Doing
Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of
KYB
principles are consistent with the Company’s KYB policy and
customer risk assessment
.
Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the
AML
documentation.
Requesting appropriate
CDD
/
EDD
documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
Investigating possible matches generated by the scanning application that the Company uses to screen customers against
sanctions
,
PEP
's and
adverse media
news and ensuring the appropriate action is taken.
Provide information to management in respect of AML/CDD issues arising.
Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
Support the enhancement of our CDD function and maintain procedures
Manage specific projects, which may arise from time to time.
What We Look For In You
Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain
You are a ‘team player’ who can work well within the function to deliver a quality service.
You have excellent communication and writing skills, and are attentive to details.
Willing to work on a shift schedule between Monday to Friday and some late finishes of up to 10:00 PM.
Excellent command of spoken and written English is required.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-GB1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
The Trading Strategies Mobile Team owns OKX's Trading Bot and Copy Trading experiences across iOS and Android. On the Trading Bot side we build the full suite of strategy bots (Spot & Futures Grid, Spot & Futures DCA, Recurring Buy, Smart Portfolio, Smart Arbitrage, Signal Bot, DCD, and AI-powered bots) that let millions of users automate their trading across spot and derivatives. On the Copy Trading side we let users discover top traders and automatically mirror their positions. It's a large, high-complexity mobile surface built on a shared Rust/UniFFI core, and we're actively moving performance-critical paths to Rust so the logic is shared across platforms. We care deeply about engineering quality. A big, fast-moving codebase demands high standards for architecture, stability, and performance, so we invest consistently in review rigor, knowledge-sharing, and technical training to keep raising the bar. We're also a growth team, working closely with Product and Design to ship new strategies, improve the automated trading experience, and most recently build AI-driven bot experiences. We're at an exciting inflection point, bringing AI into both our product and our engineering workflows. If you're energized by taming complexity at scale, driving technical excellence and business impact in equal measure, and shaping how automated crypto trading works for millions, this is the team to be on.
What You'll Be Doing
Own the technical architecture and delivery of the Android/iOS Trading Bot codebase as your primary focus, while also contributing to Copy Trading as our second core surface, raising code quality, stability, and performance across both and across the flows that create, manage, copy, and follow strategies.
Lead large-scale technical initiatives end to end, from the Kotlin/Swift-to-Rust/UniFFI migration to modularization and binary-compatibility discipline across the Trading Bot and shared-core repositories, and the work to cut crash, ANR, and startup hotspots.
Join product requirement discussions, shape well-reasoned technical solutions, and protect product performance, stability, and user experience.
Partner with product and business to drive the Trading Bot roadmap, from new strategy types to sharing, attribution, and growth features, to AI-powered bot experiences, turning technical leverage into business impact.
Stay close to industry trends, keep refining the technical architecture, and grow the team's engineering capabilities through training and knowledge-sharing.
Mentor engineers and lead by influence, lifting the whole team's technical proficiency.
Lead the team in exploring the integration of AI into business scenarios, driving product and technology innovation.
What We Look For In You
Staff/Principal level Android/iOS expertise.
8+ years building and shipping production Android/iOS apps, with deep Kotlin and a strong command of multi-module architecture, dependency and binary-compatibility constraints, and platform performance (ANR, crash, startup, memory).
A track record of leading mid to large projects end to end.
You hold a high bar for architecture and engineering quality, and you've raised that bar on a large, legacy-heavy codebase with results to show for it.
Technical strategy paired with business sense.
You can set technical direction and work with product to turn it into roadmap and revenue. You own outcomes, not just code.
A trading or fintech background.
Client-side experience at a crypto exchange, brokerage, or fintech app, with familiarity in core domains like order placement, market data, and asset management. Automated or algorithmic trading is a strong plus.
Influence and mentorship.
You make the engineers around you better through review, design guidance, and knowledge-sharing, and you build alignment across teams without leaning on authority.
Nice-To-Haves
Cross-language or Rust experience.
Rust, UniFFI/FFI, or iOS Swift/Obj-C, and comfort owning a shared cross-platform core.
Automated-trading domain depth.
Hands-on with trading bots, grid or DCA strategies, perpetuals and derivatives, copy or social trading, or market-making and arbitrage, or trading in general.
AI engineering experience.
LLM fundamentals, prompt engineering, RAG, or agent workflows, and an eye for bringing AI into both the product and the engineering workflow.
Performance and reliability tooling.
APM, tracing, and crash or ANR triage at scale.
Scaled
CI/CD
.
Experience with large monorepo or multi-module release systems, such as MMR-style merge pipelines.
Client-side team leadership.
You've mentored or led a client-side team and can drive cross-team collaboration and technical review.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Turkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model
Shift times between 07:00 and 19:00 CET
Weekend work required once per month / every 6 weeks, with advance scheduling
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоseniorГеография найма не уточнена
ОфисseniorBeijing, China
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
