Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Senior Network Engineer.
About the job
This position is needed to help build, operate, and maintain the global corporate network infrastructure, VPN, ZTNA, and connectivity to our cloud-based systems. As part of the Identity and Network Trust team, you will monitor network performance to proactively respond to incidents. You will need to possess the technical knowledge to troubleshoot and perform root cause analysis for escalated connectivity issues. You also will collaborate with the security team and other engineering teams to develop a secured global network infrastructure.
Responsibilities
Build, operate and support the global Twilio IT network infrastructure.
Keep track of network assets, including network hardware and software.
Monitor the network performance, availability, utilization, throughput and latency, providing measurable metrics to the IT leadership team.
Work closely with stakeholder teams to determine current and future network needs.
Prioritize projects and work based on business priorities using the Scale Agile Framework (SAFe).
Develop methods and tools to be used to test and implement new LAN/WAN systems.
Analyze the current network structure and collaborate on how to make the network more efficient, scalable and sustainable.
Formulate strategies to maintain and upgrade network systems efficiently.
Respond to incidents, engage in network troubleshooting activities to determine root cause and resolve network issues.
Create and maintain documentation for network design, IT network standards and process.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years of experience with building campus and/or data center network infrastructure, AWS cloud services and networking
5+ years of experience with Cisco LAN/WAN/Wifi and Palo Alto Networks firewalls
3+ years experience with AWS cloud services and networking
Advanced knowledge of IEEE 802 standards and core IETF networking protocols including 802.11 suite, TCP/IP, DNS, DHCP, routing and switching protocols
Hands on knowledge of network monitoring
Knowledge of network security to implement security policy for compliance
Proficient skill in WIndows, Mac, Linux client networking
Experience in troubleshooting network problems at different OSI model layer
University degree in computer science or equivalent experience
Excellent written and verbal communication skills
Desired:
Cisco CCNA/CCNP Certification
AWS certification
Zscaler Zero Trust Systems experience and/or certifications
Scripting language with API automation
Experience with infrastructure as code (IaC) using Terraform
Knowledge of ITIL framework and its application in a network environment
Project management skills
Location
This role will be Remote and based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way and perform job duties
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, New York, United States
The Chief Risk Officer (CRO) is a newly created role, as we establish a formal second line of defense, bringing Regulatory & Compliance, Enterprise Risk & Governance and Safety, Resilience & Incident Management together under one risk structure. The successful candidate will be a key member of iCapital’s Performance and Risk Management team, accountable for the enterprise-wide risk management, regulatory compliance, and safety and resilience programs of the firm and the design, oversight, and effectiveness of the firm’s global AML, KYC, sanctions, anti-financial crime, and customer due diligence framework.
This leader will oversee the integration of regulatory and compliance functions with a comprehensive enterprise risk management framework, ensuring iCapital continues to operate with strong governance, disciplined risk oversight, financial crime risk management capabilities, and regulatory credibility as the business scales globally.
Reporting directly to the Chief Financial Officer, the CRO will partner closely with executive leadership, the Board, and Board‑level Audit & Risk Management Committee to proactively identify, assess, and manage risk across iCapital’s global platform. This role is critical to iCapital’s continued growth, requiring a seasoned executive with deep expertise in alternative investments, complex regulatory environments, and enterprise risk management.
As a senior leader at the firm, the CRO will help shape firm strategy, influence key business decisions, and provide independent challenge and oversight across all risk domains. The CRO will serve as the principal risk advisor to senior management and the Board, ensuring that risk, compliance, AML/KYC, financial crime, resilience, and governance considerations are embedded into strategic planning, product development, acquisitions, and geographic expansion initiatives.
Responsibilities:
Regulatory & Compliance Oversight and Execution
Global Regulatory Strategy: Oversee regulatory compliance across iCapital’s global footprint, including U.S., Canada, UK, Europe, and APAC jurisdictions, and support expansion into new regulated markets.
Alternatives & Structured Products: Provide leadership on regulatory requirements governing alternative investments, structured investments, annuities, and registered and private fund vehicles.
Licensing & Registrations: Oversee regulatory registrations, licensing, exemptions, and ongoing obligations with regulators including the SEC, FINRA, and international authorities.
Policies & Controls: Ensure the development and maintenance of scalable policies, procedures, training, and controls aligned with regulatory requirements and business strategy.
Regulatory Engagement: Serve as the senior executive representative for regulatory examinations, audits, and inquiries, maintaining strong, credible relationships with regulators and external advisors.
Financial Crime, AML & KYC Leadership: Ensure the design and effectiveness of controls for identifying, assessing, mitigating, and reporting money laundering, terrorist financing, sanctions, fraud, and other financial crime risks.
Enterprise Risk & Governance Leadership
Enterprise Risk Management (ERM): Design, evolve, and execute iCapital’s enterprise risk management framework, including risk appetite, governance, assessment, and reporting across all business lines and geographies.
Risk Governance: Provide oversight through established governance forums, including the Board‑level Audit & Risk Management Committee, Corporate Risk Management Committee, and operational risk working groups.
Risk Assessment & Monitoring: Maintain and enhance the enterprise risk register, integrating Risk Control Self‑Assessments (RCSAs), risk appetite metrics, and issue management into a consistent, scalable framework.
Executive & Board Engagement: Serve as the primary point of contact for senior management and the Board on risk‑related matters, delivering clear, actionable insights and recommendations.
Risk Controls, Assurance & Audits
Controls Framework: Partner with Finance, Technology, Legal, and Operations to strengthen internal controls, including IT General Controls (ITGCs), ICFR, and operational controls.
SOC 2 & Assurance: Oversee SOC 2 audits across business lines, managing auditor relationships, evidence collection, remediation, and ongoing control maturity.
Technology & Data Risk: Collaborate with Technology and Security teams to manage platform, data protection, and information security risk in a technology‑enabled business model.
Safety, Resilience & Incident Management
Business & Technology Resilience: Ensure the firm’s ability to continue delivering critical services through disruption by maintaining approved business continuity and disaster recovery plans, validated through regular testing.
Incident Management: Oversee a centralized enterprise incident management framework, including escalation protocols, response playbooks, and crisis communications.
Life Safety & Physical Security: Provide oversight of physical security, life safety, and emergency preparedness programs across offices, travel, and firm‑sponsored events.
Leadership & Team Development
People Leadership: Lead, mentor, and develop global teams across risk management and compliance functions, fostering a culture of accountability, partnership, and continuous improvement.
Cross‑Functional Collaboration: Work closely with Finance, Legal, Technology, Product, and Business leaders to embed risk awareness into decision‑making while enabling growth and innovation.
Culture of Risk Awareness: Promote a strong risk and compliance culture that balances commercial objectives with disciplined governance.
Qualifications:
15+ years of senior leadership experience in risk management, compliance, or governance within financial services, fintech, asset management, broker‑dealer, or investment advisory environments
Deep, hands‑on experience with alternative investments, including regulatory treatment, product structure, and distribution considerations
Demonstrated executive accountability for AML, KYC, sanctions, customer due diligence, financial crimes compliance, and broader regulatory compliance programs operating across multiple jurisdictions.
Proven ownership of regulatory compliance in highly regulated environments, including direct interaction with regulators and responsibility for examinations and audits
Demonstrated success designing and operating enterprise risk management frameworks in complex, multi‑jurisdictional organizations
Strong knowledge of U.S. securities regulation (SEC, FINRA, Advisers Act, Investment Company Act), AML and financial crimes requirements (Bank Secrecy Act, USA PATRIOT Act, OFAC), and familiar with international frameworks such as AIFMD and MiFID
Credible, confident leader with the judgment and independence to challenge constructively and advise senior leadership and the Board
Able to translate complex regulatory and risk concepts into practical, scalable solutions aligned with business strategy
Proven track record building and leading large, global teams and influencing outcomes across complex matrixed organizations.
Strong executive presence, strategic mindset, and demonstrated ability to balance risk management objectives with commercial growth priorities.
Bachelor’s degree required; advanced degree (JD, MBA, or equivalent) strongly preferred. Professional certifications (FRM, CRCMP, CFA, CPA, CAMS) a plus
Benefits:
The base salary range for this role is $350,000 to $400,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: VP of Product
Location: Remote US
Compensation: $230,000 to $250,000
base plus bonus and equity
About the Role:
We are building a product management organization to own and drive our product strategy and are looking for an experienced product manager to join this growing team. As a Staff Product Manager at Huntress, you will assist the CTO in driving the success and expansion of our SIEM product launched in October 2024. We are not building yet another SIEM that intends to replicate what every other SIEM already does. We are building a SIEM that focuses on what really matters to our Small Enterprise and SMB partners. They don’t need a SIEM with all the advanced features and the costs that come with that; they need a SIEM that keeps the relevant data, reduces the noise, makes it easy to find what they need, doesn’t require full-time employees to manage, and works at a cost that fits their budget. This is an opportunity to upend the existing SIEM market for everyone who wants or needs a SIEM but whose current solutions don’t work.
This position offers the chance to help scale the vision of an already wildly successful company past $200M and beyond, sustaining and building on a remarkable existing growth rate. You will make an impact on the vision, goals, and, in partnership with other functions, execution of a SaaS offering (like other Huntress products) that keeps SMB and mid-market customers safe and secure with cutting-edge capabilities currently only found in the largest enterprises. You will work very closely with the company founders, product leaders, engineering leaders, support, sales, and marketing teams, as well as other Product Managers.
To be successful in this position, you must possess a combination of strong business acumen and technical skills to bridge customer business requirements with trends in the threat landscape. You’ll be asked to frequently interact with customers, prospects, and industry analysts to articulate our value proposition.
What You’ll Do:
Work with the Portfolio Leader and relevant stakeholders to assist in setting the SIEM product vision and strategy, and clearly articulate the business value so that everyone understands where we are headed
Analyze market trends and perform competitor analysis and research in order to drive strategy as well as pricing and the product roadmap
Demonstrate an ability to decipher and articulate potentially ambiguous client needs and mold them into successful, innovative solutions that surprise and delight the customer
Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture
Prioritize features by assessing their alignment with the broader product strategy and initiatives, as well as unmet market needs
Participate as a key contributor in all phases of product development, from discovery to launch
Drive and manage product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teams
Collaborate with marketing and other key stakeholders to drive and execute product launches to market
Derive feedback and insights from customers through face-to-face interaction and collaboration throughout the product development lifecycle
Serve as the intermediary between engineering and senior management and other non-technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa
Drive high-level strategic initiatives and execution while possessing a willingness to dig into the weeds
Work with design and engineering teams to produce mockups, wireframes, and prototypes to assess the validity and strength of a new product or feature idea.
Manage and drive results from user experience testing and gain crucial insights into how customers use (or don’t use) the platform
In partnership with product operations, provide product metrics, including conversion rate, churn rate, and monthly recurring revenue, etc., to track and evaluate the success of the product strategy
What You Bring To The Team:
7+ years of experience in a product management role with past responsibility for SIEM products; bonus for SOAR Products
Demonstrated success driving longer-term vision and strategy that resulted in outperformance
Experience leading product innovation, feature ideation, delivery, and launch
Demonstrated experience designing and delivering products utilizing artificial intelligence tools and technologies, such as Claude or similar
Experience working in an agile development environment using agile development tools
Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes
Experience with products delivered from AWS or other cloud environments
Strong creative and critical thinking abilities
Experience building products for the SMB is a significant benefit
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: San Ramon, United States
EMPLOYER: Flosum Corporation
JOB TITLE: Implementation Engineer
POSITION: One (1), Full Time
HOURS PER WEEK: 40
WORK SCHEDULE: 9:00 A.M. to 5:00 P.M
JOB DESCRIPTION: 1. Implement Flosum’s Products:
1. Deploy and configure Flosum’s solutions within customers Salesforce environments, ensuring seamless integration and optimal functionality.
2. Support Product Adoption: Guide customers through their product adoption journey by delivering training
sessions and assessing their DevSecOps processes to ensure alignment with best practices.
3. Lead Training Webinars: Conduct webinars for large audiences, covering product features, new enhancements,
and best practices for using Flosum’s tools.
4. Create Technical Documentation: Develop comprehensive product technical documentation, highlighting key features
and providing detailed guidance on Flosum’s offerings.
5. Support the Sales Process: Assist in the sales process by conducting product demonstrations, showcasing
Flosum’s capabilities to potential customers.
6. Engage Key Stakeholders: Collaborate with key stakeholders to provide consultation on process improvements and recommend enhancements based on customer needs.
7. Product Integrations Collaborate with customers to integrate Flosum’s products with external platforms
such as GitHub, GitLab, Bitbucket, and Azure DevOps, ensuring seamless interoperability and enhanced workflow efficiency.
8. Partner Training Train Flosum’s partners to effectively onboard customers and ensure they are proficient in using Flosum’s products, enabling them to drive customer success.
Interested applicants please mail/submit your resume directly to the attention of:
Flosum Contracts Manager 11040 Bollinger Canyon Rd, Suite E-944 San Ramon, CA 94582
Dates Posted At Job Location: 3/13/26 to 4/12/26
Physical Location Posted: San Ramon Location
THIS JOB LISTING IS POSTED IN CONNECTION WITH THE FILING OF A PERMANENT ALIEN LABOR CERTIFICATION APPLICATION AND THAT ANY PERSON MAY PROVIDE DOCUMENTARY EVIDENCE BEARING ON THE APPLICATION TO:
Certifying Officer U.S. Department of Labor,
Employment and Training Administration, Atlanta National Processing Center Harris Tower,
233 Peachtree Street, NE., Suite 410,
Atlanta, GA 30303
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io
Why This Role is Important to Arcadia
Reporting to the SVP, Growth, the Vice President of Sales, Payor is charged with generating new business opportunities for Arcadia.The VP of Sales, Payor is responsible for identifying, engaging, and closing new accounts in the Payor Healthcare market, which Arcadia defines as including Commercial and Private Payors on a regional and national scale.
What Success Looks Like
In 3 months
Learn all about Arcadia and what makes us special
Our sales and contracting process
Bond with your teammates and stakeholders
Play a key role in conferences
In 6 months
You will have established a solid relationship of trust and collaboration with your VPs of Sales
You will be leading the contracting phase with prospective clients
Close your first deal
You will be very conversant in our solution and be able to run your own presentations
In 12 months
What You'll Be Doing
BUSINESS DEVELOPMENT
Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and
other methods
Identify and develop leads and
opportunities from multiple sources including prospect lists,
discovery, and individual research
Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel
Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs
Building and increasing industry knowledge and acumen to position Arcadia’s value proposition across multiple use case in the health system, ACO, and Payer segments. Own and drive proposal planning, development, and delivery to key client executives
Own and drive contract creation, legal review, and signature process with internal operations and key client executives
Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals
Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities
INTERNAL OPERATIONS
Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal
Ensure all accounts you are working have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders
Provide accurate financial projections to executive leadership for opportunities in your
pipeline
Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com)
What You'll Bring
Bachelor’s degree in business, healthcare administration, engineering, or a related
discipline
A minimum of 5-7 years’ experience with a demonstrated track record of accomplishments
in payer/health plan sales and business expansion
Broad network of relationships with Commercial, Regional, Health Plans and well known in the payor community
Experience consistently securing multi-year, multi-million-dollar contracts with Payor organizations
What You’ll Get
An opportunity to help our health care crisis by assisting with the adoption of value-based
care
The ability to compete with a top KLAS rated solution set
High visibility and impact role supporting Arcadia’s rapid growth
Be a part of a mission driven company that is transforming the healthcare industry by
changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health.We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.We are passionate about helping our customers drive meaningful outcomes.
We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore ourwebsite.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Software Developer in Test to work on the iCapital platform. This individual will bring practical knowledge of agile development methodologies and engineering best practices. This role will work closely with the Development and Testing team. The ideal candidate is a combination of a hands-on test engineer who has some managerial experience, and who can understand existing automation test frameworks and has an ability to enhance and implement the same and should also be able to work with other engineers and product managers to support feature-based testing.
Responsibilities
Build and implement robust automated test suites for API and backend services.
Integrate automated test suites into existing GitLab CI/CD pipelines and deployment workflows.
Maintain and improve automation frameworks to accommodate evolving system architecture, including blockchain based components.
Collaborate with developers, product managers, and DevOps engineers to ensure testability and quality across distributed systems.
Create and manage defect workflows integrated with tools such as JIRA, ensuring clear communication and traceability.
Define, track, and publish meaningful QA metrics to support automated test development, execution, and overall quality reporting.
Build and maintain performance and load testing suites for critical backend services and smart contract interactions where applicable.
Perform all types of testing as needed like Functional, API, Automation, Performance, and Integration testing.
Contribute to continuous improvement of QA processes, tooling, and best practices within an Agile environment.
Qualifications
10+ years of experience with QA engineering delivery experience with strong focus on backend or API testing
7+ years of delivery within Agile SDLC teams ideally with CI/CD
Strong experience testing REST APIs, backend microservices, and distributed systems
Experience working with blockchain technologies (i.e. smart contracts, distributed ledgers, blockchain node interaction) is preferred
Solid understanding of CI/CD tooling and pipelines, especially GitLab CI/CD
Experience with Java, Playwright, Behave, Postman/REST Tools, JMeter or similar performance tools
Experience with Gitlab, Git, Jenkins, and Docker
AI Integration experience is preferred
Exposure to banking or finance environments is preferred
Benefits
The base salary range for this role is $110,000 to $155,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel is hiring a Strategic Cloud Partnerships Lead to own and grow our relationships with the cloud and infrastructure companies that underpin our platform and help us reach enterprise customers.
This role sits at the intersection of infrastructure, product, and go-to-market. You will work with Vercel’s Product and Engineering teams to understand how we use our partners’ infrastructure today, identify where deeper technical collaboration could improve our platform or economics, and turn those opportunities into executable partnership strategies. At the same time, you will build joint go-to-market motions that create pipeline, accelerate enterprise deals, and make Vercel more strategic to our partners’ field organizations.
This is a hybrid position, based in San Francisco, with in-office anchor days on Monday, Tuesday, and Friday.
What you'll do
Own a named set of strategic cloud partners end to end, with accountability for the health, growth, and business impact of each relationship
Develop a clear strategy and joint business plan for each partner, covering technical priorities, commercial opportunities, go-to-market motions, investments, and measures of success
Build a detailed understanding of how Vercel uses each partner’s infrastructure today and identify opportunities to improve performance, reliability, geographic reach, product capabilities, or unit economics
Build the business case for new initiatives: size the opportunity, define the customer value, scope the technical investment, model the economics, and give leadership a clear recommendation
Develop and execute joint go-to-market motions, including co-selling, account mapping, marketplace programs, solution development, field enablement, demand generation, and executive engagement
Lead negotiations involving cloud consumption, commercial commitments, marketplace terms, co-sell investments, product integrations, and joint customer offerings
Lead cross-functional teams across Product, Engineering, Infrastructure, Sales, Marketing, Finance, and Legal to move initiatives from concept through agreement, launch, and growth
What you need
8+ years of experience in cloud partnerships, strategic alliances, business development, enterprise sales, or a related role at a cloud, infrastructure, developer tools, or platform company
A track record of building and growing strategic relationships with major cloud or infrastructure providers
Strong go-to-market experience, including developing joint value propositions, launching co-sell motions, creating pipeline, and helping close complex enterprise opportunities
Strong technical fluency across modern cloud infrastructure and application delivery. You do not need to be an engineer, but you can understand architectures, ask incisive technical questions, and earn credibility with product and engineering teams
Commercial judgment and experience negotiating complex agreements, including cloud commitments, marketplace terms, co-sell structures, or joint product initiatives
Strong agency and comfort with ambiguity. You identify what matters most, decide where to invest, and can defend the choice
Excellent written and verbal communication with executives, technical leaders, field teams, and customers
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA salary range for this role is $234,000-286,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: New York, New York, United States
About the Role
iCapital is seeking a Technology Program Manager to partner closely with Engineering and Technology leadership teams to deliver complex, high-impact initiatives across the firm’s most critical technology priorities. This role sits at the intersection of strategy and execution, bringing best-in-class program management practices to large-scale, cross-functional initiatives. The team operates in an internal consulting capacity, driving clarity, alignment, and disciplined execution across multi-team programs. This individual will engage across a diverse portfolio including greenfield software development, enterprise vendor implementations, cloud and infrastructure initiatives, data and analytics and machine learning efforts, and broader technology innovation programs.
As iCapital continues to scale, the company is increasingly leveraging AI-enabled tools and automation to enhance engineering productivity and program transparency. This role requires comfort operating in an AI-augmented environment, identifying opportunities to use emerging technologies to improve planning, reporting, decision-making, and cross-team coordination. This is a leadership and execution role focused on orchestration, visibility, and delivery excellence; it does not involve hands-on coding or testing.
Responsibilities
Lead end-to-end delivery of complex, cross-functional technology programs spanning multiple engineering teams.
Partner with the Engineering teams to define scope, roadmap, milestones, and measurable outcomes.
Establish clear governance, reporting, and risk management practices to ensure transparency and accountability.
Communicate program status, risks, dependencies, and mitigation strategies to senior stakeholders.
Collaborate with Technology leadership to shape forward-looking strategy and execution frameworks.
Drive continuous improvement initiatives to enhance delivery effectiveness across the broader Technology teams.
Bring structure and clarity to ambiguous or evolving initiatives.
Qualifications
5-10 years of relevant experience
Bachelor’s degree in engineering, computer science, business administration, or related field preferred
Experience in at least two of the following: technical program management, financial services industry, or technology or financial services consulting
Strong understanding of software development lifecycle (SDLC) methodologies
Familiar with relational database concepts and data modeling
Exposure to cloud technologies (i.e. AWS)
Experience with project management tools such as JIRA, Monday.com, or similar platforms
Able to influence stakeholders and build consensus across diverse viewpoints
Strategic thinker who can connect big-picture objectives to detailed execution plans
Comfortable navigating complexity and ambiguity
Exceptional verbal and written communication skills and organizational skills with attention to detail
Strong interpersonal skills with a collaborative, team-oriented mindset
Able to operate effectively both independently and within cross-functional teams
PMP certification is a plus
Benefits
The base salary range for this role is $100,000 to $120,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
- We have an awesome and collaborative team that loves helping each other and brainstorming new ideas.
- Our work is highly visible and directly impacts our users, product, revenue and brand.
- We work deliberately and thoughtfully, but with quick iteration cycles.
- Your designs will make an immediate impact on the product.
- We work with every team in the company and maintain the visual language at Teleport.
- Engineers at Teleport genuinely care about how the product works, and they are exceptional partners in the product development process.
WHAT YOU'LL DO
- Communicate design ideas through storyboards, diagrams, wireframes, high-fidelity designs, and interactive prototypes.
- Collaborate with engineers to identify requirements and limitations throughout planning, design, and implementation phases.
- Solve data scalability challenges with elegant user interfaces.
- Test and validate new features and designs with user research.
- Collaborate with fellow designers on a shared company-wide design system.
- Advocate for design best practices and contribute to the design culture at Teleport.
- Contribute to the overall design and decision-making process for product and design strategy.
- Help build the brand for the product and company.
- Create designs for upcoming products and features.
- Identify pain points in the product and create designs to improve/fix them.
- Test and validate new features, identifying ways to improve them.Add new components and documentation to the product design system.
- Lead collaborative workshops to facilitate problem solving and creative thinking.
WHAT WE'RE LOOKING FOR
- Strong design background and online portfolio.
- Understanding of information architecture, user experience, and interaction design best practices.
- Experience with user research, especially moderated usability testing.
- Mastery of responsive design: ability to support a range viewport sizes from widescreen monitors to mobile devices.
- A positive attitude and collaboration skills.
- Clear and direct communication, and skill at bringing clarity in ambiguous situations.
- Skill at leading design reviews and collaborative workshops.
- Experience engaging with and designing for technically complex workflows, and an ability to work closely with engineers to identify technical requirements and limitations.
- Experience creating interfaces that organize and scale with large amounts of data.
- Fluency in Figma and design and prototyping tools.
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
You'll start with a 30-minute recruiter screen, followed by a 45-minute Hiring Manager Intro, a 1-hour Portfolio Review, and a Product Design Challenge.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $159,000-176000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D. grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#-LI-AV1
#LI- remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $182,700-203000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking for a Software Developer in Test to join the Quality Assurance team. The ideal candidate brings practical knowledge of agile development methodologies and engineering best practices. As a Software Developer in Test (SDET), this role will work closely with the Development and Testing team. This individual will serve as a hands-on test engineer capable of understanding, enhancing, and implementing existing automation test frameworks. This role will also collaborate closely with other engineers and product managers to support feature‑based testing.
Responsibilities
Build and implement robust automated test suites for API and backend services.
Develop and maintain automated tests using Behave (BDD) and Python, ensuring coverage of new features and system enhancements.
Integrate automated test suites into existing GitLab CI/CD pipelines and deployment workflows.
Maintain and improve automation frameworks to accommodate evolving system architecture, including blockchain‑based components.
Collaborate with developers, product managers, and DevOps engineers to ensure testability and quality across distributed systems.
Create and manage defect workflows integrated with tools such as JIRA, ensuring clear communication and traceability.
Define, track, and publish meaningful QA metrics to support automated test development, execution, and overall quality reporting.
Build and maintain performance and load testing suites for critical backend services and smart‑contract interactions.
Perform all types of testing as needed like functional, API, automation, performance, and integration testing.
Contribute to continuous improvement of QA processes, tooling, and best practices within an agile environment.
Qualifications
8+ years of experience with QA engineering delivery experience with a strong focus on backend and API testing
4+ years of delivery within Agile SDLC teams ideally with CICD
Hands-on Python programming experience, including strong knowledge of Behave (BDD), test-driven development (TDD), and QA design patterns.
Strong experience testing REST APIs, backend microservices, and distributed systems
Experience working with blockchain technologies (i.e. smart contracts, distributed ledgers, and blockchain node interaction) is preferred
Solid understanding of CI/CD tooling and pipelines, especially GitLab CI/CD
Proven knowledge of testing tools such as Behave, PyTest, Postman or REST Tools, JMeter or similar performance tools
Proficient in CI/CD technologies like Gitlab, Git, Jenkins, and Docker
Working knowledge of Python
AI Integration experience is preferred
Exposure to banking or finance environments is preferred
Benefits
The base salary range for this role is $110,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - US
About the Job:
Software powers the world, and LaunchDarkly empowers all teams to deliver and control the best software. As an Senior Infrastructure Engineer on the IDE team, you'll help us build, automate, and improve the systems that keep LaunchDarkly running at scale.
Our platform serves over twenty trillion feature flags daily across a global AWS footprint. The IDE team owns the infrastructure layer — networking, compute, CI/CD, databases, observability — and we're looking for someone who wants to make that layer increasingly self-service and automated. You'll write software that replaces manual processes, build tools that help other engineers move faster, and contribute to a culture where operational toil is treated as a bug to be fixed, not a fact of life.
As part of our you-build-it-you-run-it culture, all engineers participate in an on-call rotation.
Responsibilities:
Automate infrastructure provisioning, deployment, and operational workflows
Build and improve internal tools and platforms that make other engineers more productive
Manage and evolve our AWS infrastructure using Terraform
Participate in on-call rotations and turn incident patterns into permanent fixes
Collaborate with product engineering teams to understand their infrastructure needs and reduce friction
Identify repetitive operational work and replace it with software
Qualifications:
8+ years of professional software engineering experience
Familiarity with AWS (you've used it; you don't need to have memorized every service)
You write code to solve problems — not just configuration, but actual software when the situation calls for it
You're curious about how things work and willing to learn new tools quickly
A commitment to working in a communicative and collaborative environment
You hold yourself and others to a high bar when working with production systems
You value code quality, automated testing, and engineering best practices
Nice to have (but not required):
Experience with Terraform or similar Infrastructure-as-Code tools
Experience with CI/CD systems (GitHub Actions, Jenkins, etc.)
Familiarity with containers and Kubernetes
Experience with observability tools like Datadog
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$
163,000 - $224,070
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location: San Francisco, California
An overview of this role
As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.
What you'll do
Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.
Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.
Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.
Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.
Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.
Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.
Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
What you'll bring
Experience mentoring and developing technical team members, including giving and receiving constructive feedback.
Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.
Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.
Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.
Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.
Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.
Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.
Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.
About the team
The Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field.
Compensation Details
Please note this role can be filled at either the Manager or Senior Manager levels. Details for base salary at the Manager level are listed below, but please note the OTE range for the Manager role is 205,600 - 308,400. Additionally the base salary for the Senior Manager level is 186,600 - 279,900 and the OTE for the Senior Manager level is 248,800 - 373,200.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$154,200
—
$231,300 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоseniorRemote - India
New York, New York, United States
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.