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Location: Cape Town, South Africa Job Description: Mortgage Case Manager Location: CBD Cape Town, South Africa (Office-based, on-site) UK-aligned Hours: Mon-Fri (10am-7pm winter / 11am-8pm summer) Reports to: Head of Mortgage Customer Success Department: Customer Success Type: Full-time Purpose of role As a Mortgage Case Manager , you will be responsible for managing mortgage applications from submission through to mortgage offer and completion. You will act as the main point of contact for clients throughout the post-submission journey, providing regular updates, managing expectations and proactively progressing each application. The role requires excellent communication, organisation and attention to detail, alongside a good understanding of the UK mortgage process. Key Responsibilities Manage a pipeline of mortgage applications from submission through to offer and completion Provide clients with regular, clear updates and proactively manage their expectations throughout the process Liaise with lenders to obtain updates, respond to outstanding requirements and ensure applications progress as quickly as possible Work closely with solicitors, estate agents, advisers and other third parties where required to progress cases Proactively identify delays or issues and take appropriate action to keep applications moving Ensure outstanding documents, information and lender requirements are followed up promptly Maintain accurate and up-to-date case notes and records across internal systems Work closely with Mortgage Advisers and internal teams to resolve queries and provide a smooth handover throughout the mortgage journey Manage a high-volume pipeline effectively while ensuring individual cases receive the appropriate level of attention Maintain a high standard of accuracy, professionalism and customer service across all client and third-party communication Escalate complex cases or potential issues appropriately Skills & Knowledge Good understanding of the UK mortgage process, particularly the journey from application submission through to mortgage offer and completion Excellent written and verbal English communication skills Strong organisational and time management skills, with the ability to manage a large caseload and competing priorities Excellent attention to detail and accuracy Confident and professional telephone manner Strong problem-solving skills with a proactive approach to progressing cases Comfortable working in a fast-paced, target and service-level-driven environment Ability to build effective working relationships with clients, lenders, advisers and other third parties Client-focused with a genuine commitment to delivering a high standard of service Experience Previous experience within mortgages, financial services or a similar case management environment is preferred Previous experience managing mortgage applications or working with UK mortgage lenders would be highly desirable Strong customer service experience is essential Previous administration or case management experience is essential Experience managing a high-volume workload or pipeline would be advantageous About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.

Location: Cape Town, South Africa Job Description: Dedicated Adviser Support Executive Location: CBD Cape Town, South Africa (Office-based, on-site) UK-aligned Hours: Mon-Fri (10am-7pm winter / 11am-8pm summer) Reports to: Head of Mortgage Customer Success Department: Customer Success Type: Full-time Company Information OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions. Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century. We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving. OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK. Role Overview We are looking for a highly organised and proactive Dedicated Adviser Support Executive to provide one-to-one support to a Senior Adviser across mortgages, protection and later-life business. This is a varied role combining mortgage administration, application processing, case support and general adviser administration. You will work closely with the Adviser on a daily basis, taking ownership of time-consuming administrative and processing activities so the Adviser can focus on client relationships and providing advice. A key part of the role will be developing a strong understanding of the Adviser's working style, clients and processes and becoming a reliable point of support across their day-to-day workload. Key Responsibilities Mortgage Application & Processing Support Key mortgage applications accurately using lender portals and internal systems Prepare mortgage applications for submission, ensuring all required information has been entered accurately and documentation is in place Work closely with the Adviser when keying more complex applications or where additional information is required Support the Adviser with residential, remortgage and other mortgage applications Check client information, income and supporting documentation before applications are progressed Maintain accurate client and application information across internal systems Complete relevant mortgage administration and internal forms Identify missing information or documentation and follow up where required Case & Client Administration Support with the ongoing administration of mortgage cases Request outstanding documents and information from clients Review documentation such as bank statements, income evidence and budget information against agreed processes Keep internal systems and case notes accurate and up to date Complete routine administrative and case checks Follow up on outstanding actions and ensure important tasks are not missed Communicate professionally with clients and relevant third parties by email and telephone where required Help manage the Adviser's pipeline and keep track of outstanding actions and priorities Later Life & Protection Support Provide administrative support across later-life and protection business Assist with gathering client information, including income and supporting documentation Support with basic data input and case preparation on relevant systems Complete administrative sections of internal, compliance and provider forms Contact providers and Business Development Managers to obtain factual information, criteria and case updates where required Support the Adviser with research and preparation for more complex later-life cases Follow up on outstanding requirements and maintain accurate records Training and guidance will be provided for specialist processes where required. Dedicated Adviser Support Work closely with the Adviser on a one-to-one basis and develop a strong understanding of their preferred way of working. Help organise and prioritise outstanding actions across the Adviser's workload. Monitor the Adviser's diary and upcoming priorities where appropriate. Maintain consistent communication through agreed channels, including email and telephone. Proactively identify administrative tasks that can be completed without requiring Adviser involvement. Help ensure information is organised and readily available when the Adviser needs it. Adapt to the Adviser's working processes while helping develop efficient and consistent ways of working. What We're Looking For We are looking for someone who: Is highly organised, reliable and proactive. Has excellent attention to detail and accuracy. Is comfortable working closely with one Adviser and building a strong one-to-one working relationship. Has excellent written and verbal English communication skills. Can process and organise detailed financial information accurately. Is confident working across multiple systems and lender portals. Can manage several tasks and priorities without losing track of outstanding actions. Is comfortable communicating with clients, lenders, providers and other professional third parties. Takes ownership and follows tasks through to completion. Is adaptable and comfortable learning new processes. Can work independently while recognising when something needs to be escalated. Is patient, methodical and comfortable supporting complex cases. Experience Previous mortgage administration, mortgage processing or financial services experience is highly desirable. A good understanding of the UK mortgage application process would be advantageous. Previous experience keying mortgage applications or using lender portals would be particularly beneficial. Experience using mortgage CRM or financial services systems would be advantageous. Previous experience within later life, equity release or protection would be beneficial but is not essential. Full training will be provided on internal systems and specialist processes where required. About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month , positioning the compa-ny among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity OKX is building out its equities and tokenized securities business. This is a post-trade and brokerage systems product role — you will own the layer that sits between our users and the securities markets: order management, execution, settlement, asset servicing and reconciliation. We have strong crypto product and engineering talent. What this role brings is depth in brokerage architecture and securities market structure: how these systems are built, why they are built that way, and what breaks at scale. You will be the internal authority on that, and your judgment will shape decisions that are expensive to reverse. What You’ll Be Doing Own the brokerage core — order management, execution and routing, instrument lifecycle and trading status, settlement and reconciliation. Shape account, custody and clearing architecture , along with the operating model required to run it. Own corporate actions and asset servicing end to end , in both conventional and on-chain form. Define how securities risk and margin frameworks coexist with those of a 24/7 digital asset market. Bring market structure, execution quality and regulatory requirements into product decisions early , before they become blockers. Set the standard for rigour — write PRDs precise enough to build from, and lead alignment across engineering, risk, legal, compliance and treasury. What We Look For In You Domain Depth 5+ years in post-trade or brokerage systems product management. We strongly prefer candidates from internet and licensed brokerages — Futu, Tiger, Interactive Brokers, Robinhood, Webull, Longbridge — as well as clearing firms and brokerage infrastructure providers. Architectural perspective. You have a clear view of where responsibility belongs across the order, execution, clearing, settlement, asset servicing and ledger layers, and of what goes wrong downstream when a boundary is drawn in the wrong place. Depth across the order and execution path. Order types and parameters, state machine design, idempotency across an external execution boundary, cancel/replace and partial-fill semantics, timeout and exception recovery. This is the core craft of the role. End-to-end ownership of at least one area beyond the order path — clearing and settlement, corporate actions and asset servicing, margin and risk, securities lending, or position and cash reconciliation. Commercial and historical perspective. You understand how a brokerage actually earns, how each revenue line constrains the systems beneath it, and why the industry made the structural choices it did. Ways of Working Strong technical intuition. You are comfortable discussing system architecture and data flows with engineers. You do not need to be a developer, but you think with the rigour of one. You design for the exceptions — the halted symbol, the timed-out counterparty, the partial fill, the corporate action mid-flight — not just the order that goes through. You run programs, not just write specs. You produce rigorous PRDs independently, drive alignment across engineering, risk, legal, compliance and treasury, and own the full lifecycle from requirements through post-launch review. You write precisely , and can make complex mechanics legible to technical and non-technical audiences alike. High agency. You are comfortable taking an open question all the way to a shipped, reconciled system, and making calls with incomplete information. Proficiency in Mandarin is required to communicate effectively with internal engineering and product stakeholders in the China-based R&D center. Nice-To-Haves Product experience with margin financing or securities lending. Exposure to tokenized securities, digital asset custody, or on-chain settlement. Experience integrating with broker-dealer or clearing APIs, as either the integrator or the provider. Hands-on experience with multi-jurisdiction regulatory frameworks — SEC/FINRA, MiFID II, or equivalent. A track record of launching a brokerage product in a new market from zero. Fluency in English to support communication with global product and business stakeholders. Genuine curiosity about what happens when securities markets meet 24/7 markets. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity OKX is building out its equities and tokenized securities business. This is a post-trade and brokerage systems product role — you will own the layer that sits between our users and the securities markets: order management, execution, settlement, asset servicing and reconciliation. We have strong crypto product and engineering talent. What this role brings is depth in brokerage architecture and securities market structure: how these systems are built, why they are built that way, and what breaks at scale. You will be the internal authority on that, and your judgment will shape decisions that are expensive to reverse. What You’ll Be Doing Own the brokerage core — order management, execution and routing, instrument lifecycle and trading status, settlement and reconciliation. Shape account, custody and clearing architecture , along with the operating model required to run it. Own corporate actions and asset servicing end to end , in both conventional and on-chain form. Define how securities risk and margin frameworks coexist with those of a 24/7 digital asset market. Bring market structure, execution quality and regulatory requirements into product decisions early , before they become blockers. Set the standard for rigour — write PRDs precise enough to build from, and lead alignment across engineering, risk, legal, compliance and treasury. What We Look For In You Domain Depth 5+ years in post-trade or brokerage systems product management. We strongly prefer candidates from internet and licensed brokerages — Futu, Tiger, Interactive Brokers, Robinhood, Webull, Longbridge — as well as clearing firms and brokerage infrastructure providers. Architectural perspective. You have a clear view of where responsibility belongs across the order, execution, clearing, settlement, asset servicing and ledger layers, and of what goes wrong downstream when a boundary is drawn in the wrong place. Depth across the order and execution path. Order types and parameters, state machine design, idempotency across an external execution boundary, cancel/replace and partial-fill semantics, timeout and exception recovery. This is the core craft of the role. End-to-end ownership of at least one area beyond the order path — clearing and settlement, corporate actions and asset servicing, margin and risk, securities lending, or position and cash reconciliation. Commercial and historical perspective. You understand how a brokerage actually earns, how each revenue line constrains the systems beneath it, and why the industry made the structural choices it did. Ways of Working Strong technical intuition. You are comfortable discussing system architecture and data flows with engineers. You do not need to be a developer, but you think with the rigour of one. You design for the exceptions — the halted symbol, the timed-out counterparty, the partial fill, the corporate action mid-flight — not just the order that goes through. You run programs, not just write specs. You produce rigorous PRDs independently, drive alignment across engineering, risk, legal, compliance and treasury, and own the full lifecycle from requirements through post-launch review. You write precisely , and can make complex mechanics legible to technical and non-technical audiences alike. High agency. You are comfortable taking an open question all the way to a shipped, reconciled system, and making calls with incomplete information. Proficiency in Mandarin is required to communicate effectively with internal engineering and product stakeholders in the China-based R&D center. Nice-To-Haves Product experience with margin financing or securities lending. Exposure to tokenized securities, digital asset custody, or on-chain settlement. Experience integrating with broker-dealer or clearing APIs, as either the integrator or the provider. Hands-on experience with multi-jurisdiction regulatory frameworks — SEC/FINRA, MiFID II, or equivalent. A track record of launching a brokerage product in a new market from zero. Fluency in English to support communication with global product and business stakeholders. Genuine curiosity about what happens when securities markets meet 24/7 markets. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a highly motivated Technology and Security Risk Manager within the Second Line of Defence (2LOD). You will be responsible for continuously refining and scaling the Technology and Security oversight program, guiding first-line of defence (1LOD) execution, and providing independent risk challenge. You will be a key member of OKX's Risk team, helping to shape and scale the firm’s 2LOD Security & Data Risk programs. You’ll work closely with stakeholders including Engineering, Product, Risk, Compliance and Internal Audit. You will play a key role in developing and implementing a comprehensive Technology and Security Risk Management program. This includes 2LOD oversight of technology defects, issues, and incidents, Risk and Control Self-Assessments (RCSA), key risk indicators (KRIs) and reporting. The ideal candidate has a strong understanding of Technology Risk (including Technology Resilience, Change Management, SDLC, CI/CD pipeline, and software quality assurance) and Cybersecurity (covering internal and external threat vectors, control weaknesses, and organisational cyber hygiene). We are looking for a candidate with a strong drive for improvement and career growth. What You’ll Be Doing Collaborate with internal stakeholders across the company to proactively identify, escalate, assess, and mitigate Technology and Security risks, ensuring adherence to the Technology Risk Policy. Providing oversight of Technology and Security Risk incidents and issues, and partnering with 1LOD stakeholders to enhance related processes and ensure effective oversight Lead the Technology Risk and Control Self-Assessment (RCSA) process from a 2LOD perspective, ensuring adherence to the ERM RCSA methodology, and providing effective challenge and oversight of 1LOD Security risks and controls. Support the Security Key Risk Indicators (KRIs) definition, monitoring, and reporting. Supporting the implementation and ongoing enhancement of Governance, Risk, and Compliance (GRC) systems to enable effective risk oversight Advocate and support the implementation of Risk Management frameworks for technology stakeholders, serving as a trusted advisor for the first line. Stay up to date on emerging trends and regulations in the digital asset space, proactively identifying and addressing new risk considerations. What We Look For In You 8+ years in information security, with a strong security architecture or technical security background; fintech, crypto or cloud-native experience preferred. Practical experience designing, implementing or reviewing cloud, IAM, cryptographic, network or application security controls. Experience in risk oversight, or readiness to transition, with the technical judgement to challenge controls and recommend proportionate improvements. Ability to threat-model systems and assess technical evidence, including architecture diagrams, IAM policies, logging configurations and dependencies. Working knowledge of cloud resilience, multi-region/AZ failover, RTO/RPO and disaster recovery testing. Familiarity with NIST CSF, ISO 27001, SOC 2 and relevant privacy requirements, including GDPR and PDPA, and their application to technical controls. Ability to independently assess and test controls, evaluate incidents and drive remediation with engineering and security teams; GRC platform experience desirable. Clear written and verbal communication, translating technical findings into prioritised actions for business stakeholders and governance committees. Strong stakeholder management skills, providing constructive challenge and collaborating across functions and geographies. A proactive, adaptable approach, with confidence taking ownership and improving practices in a fast-paced environment. A relevant degree or equivalent practical experience; CISSP, CCSP, cloud security/architecture, CISA or CISM qualifications desirable. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong . Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Belgrade, Serbia Are you an operational lead who loves creating order out of chaos and making an office feel like a place people actually want to be? Do you know that a great workplace doesn't happen by accident, but is built through clear ownership, sharp attention to detail, and a focus on keeping people unblocked? About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you'll do Our Belgrade office is growing, and we need someone to take ownership of its day-to-day operations. This role exists to keep the local office running seamlessly so our teams can focus on what they do best without operational friction. You'll lead the local Office Administration team, set operational standards, and handle everything from landlord and contractor relationships to health and safety compliance and budget tracking. You'll also work with government agencies and local authorities when needed, and keep the Country Manager and wider stakeholders updated on how the office is running. Working closely with the Country Manager and cross-functional partners, you'll ensure our local space reflects our company culture, supports our growth, and remains a comfortable, welcoming environment for everyone. Day to day, you will: Lead and coordinate the day-to-day operations of the Belgrade office and ensure a smooth, comfortable workplace experience for employees. Lead the local Office Administration team, coordinating workloads and allocating tasks and responsibilities effectively. Support team onboarding and professional development, provide regular feedback, and manage team performance. Manage relationships with the landlord, building management, office suppliers, contractors, and other external service providers. Oversee office maintenance, repairs, workplace improvements, supplies, and inventory. Oversee office-related expenses, invoices, and budget tracking, and support budget planning and forecasting. Identify operational risks and improvement opportunities, and proactively propose solutions. Coordinate office events and local employee initiatives together with relevant internal teams. Ensure local office processes, including health, safety, and fire, comply with company policies and applicable local requirements. What you'll bring Comfort taking full ownership of operational areas and figuring things out independently. A practical, hands-on, and proactive approach to problem-solving and space management. A strong focus on clarity, order, and helping others do their best work. The ability to lead with empathy, delegate effectively, and support team development. Confidence managing changing priorities and keeping projects moving forward. A thoughtful approach to building a welcoming, productive workplace culture. Strong communication skills and the ability to work effectively with different internal and external stakeholders. What you'll need Solid experience in office management, workplace operations, or administration. Experience leading or coordinating a team. The proven capability to handle office budgets, invoices, and supplier contracts. Experience managing external vendors, landlords, and service providers. Good organizational and project management skills, with strong attention to detail. The ability to manage workplace projects, space changes, and operational initiatives. The ability to ensure compliance with local health, safety, and administrative requirements. Fluency in English and Serbian. What success looks like In this role, success means running an office where operations are predictable, vendors are managed effectively, and compliance is always up to standard. Your team feels supported, local leadership has full visibility into workplace operations and budgets, and employees have a well-maintained, comfortable space where they enjoy working. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-AK1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

4+ years of proven success in outbound sales and high-level account management, specifically closing net-new business. Strong experience in a Mid-Market sales motion, demonstrating the ability to navigate longer, more complex deal cycles and break into executive teams (VP to C-Suite).

Deliver novel and impactful insights for client organizations using machine learning and AI technologies. Work closely with our Product, Platform Data, Insights & Strategy, and Sales teams to create client-facing analyses.

Own product design and frontend implementation for meaningful parts of the journey from discovering a model to making a first successful request and operating AI in production. Design and build production experiences across the website, dashboard, CLI, and APIs, choosing the right medium for each problem.

As a Growth Product Manager on Calm's direct-to-consumer business, you'll help more people discover, adopt, and build daily habits with Calm. You'll own the growth product strategy and roadmap, accountable for driving subscriber growth, activation, revenue per user, and retention.

Location: Remote Roles - EMEA; Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The senior role focused on optimizing and growing our Simple Trading products in Europe. Act as the product expert for European retail customers and local markets. Identify local customer needs, market differences, and growth opportunities, then translate them into simple and effective product improvements. The role focuses on mainstream retail customers rather than advanced trading or derivatives. Success will be measured by local product adoption, conversion, repeat investment, retention, and sustainable growth. What You’ll Be Doing European Product Optimization Own product optimization for Simple Trading across key European markets. With the convergence of retail crypto into next-gen banking products, the ideal candidate will have experience in identifing local customer needs and product gaps across onboarding, fiat funding, first purchase, buy, sell, swap, portfolio management, savings/ investments and spending, withdrawals. Adapt product journeys to local payment methods, customer behaviours, market practices, and regulatory requirements. Improve existing products through customer feedback, funnel analysis, experimentation, and market-level performance data. Simple Trading Experience Simplify complex crypto concepts for first-time and low-frequency retail customers. Improve order entry, quote presentation, pricing transparency, portfolio overview, average cost, P&L, transaction history, and asset discovery. Ensure the experience is intuitive and consistent across App and Web while addressing important local market differences. Local Growth Own the local product funnel across onboarding, funding, activation, first purchase, repeat purchase, retention, and reactivation. Develop products that encourage long-term engagement, including recurring buys, auto-invest, savings plans, price alerts, round-ups, and crypto collections. This can also include lifestyle-esque product levers for growth, monetisation and engagement. Partner with growth and marketing teams on market-specific acquisition, activation, and lifecycle initiatives. Track and improve key metrics Market Expertise Maintain a strong understanding of European retail crypto, digital banking, brokerage, payments, and savings products. Benchmark leading European products, particularly Revolut, Bitpanda, Bitvavo, and Trade Republic. Translate local customer and competitive insights into actionable product improvements. Cross-Functional Execution Work with design, engineering, data, compliance, operations, marketing, and local market teams to deliver product improvements. Influence priorities through strong market insight, product judgement, and data without formal people-management responsibility. What We Look For In You Must-have 7+ years of product management experience in consumer fintech, crypto, digital banking, brokerage, payments, savings, or investment products. Strong hands-on experience building or optimizing consumer products for European markets. Deep understanding of European retail customers, local payment behaviours, investment habits, and market differences. Proven experience improving onboarding, activation, conversion, repeat usage, retention, or AUM. Strong understanding of consumer product design, product growth, experimentation, and lifecycle engagement. Ability to simplify complex financial or technical products into intuitive customer journeys. Good understanding of retail crypto and digital banking products, including fiat on/off-ramp, spot buy and sell, custody, wallets, transfers, pricing, and spreads. Strong individual contributor who can independently identify opportunities, define solutions, and drive cross-functional delivery. Excellent product judgement, structured thinking, written communication, and stakeholder management. Fluent English and comfortable working remotely across European time zones. Nice-to-have Direct Simple Trading, retail product, UX, or growth experience at Revolut, Monzo, N26, Bitpanda, Bitvavo, or Trade Republic. Experience working in European digital banking, neobrokerage, wealth management, or consumer investment products. Experience with European payment methods, including SEPA, Instant SEPA, cards, and major local payment methods. Experience launching or localizing products across multiple European countries. Experience with retail payments, recurring investment, auto-invest, crypto bundles, portfolio analytics, round-ups, or saveback products. Knowledge of an additional European language. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote - USA Workplace: Remote The Customer Outcomes Team (COT) is made up of cryptocurrency investigators, blockchain data experts, and enablement specialists who help transform Chainalysis data into real-world impact. Chainalysis is seeking a customer-focused, technically strong Deployment Strategists to lead the end-to-end delivery, adoption, and ongoing success of our Data Solutions product. This role sits at the intersection of data engineering, analytics, domain expertise, and customer partnership. This individual will work directly with customers to understand their mission, design and deliver tailored solutions using Chainalysis data and products, and act as a trusted technical and domain advisor. Success in this role requires deep technical capability, an understanding of blockchain and crypto investigations, and an exceptional ability to develop strong customer relations. IN THIS ROLE, YOU’LL: - Own end-to-end delivery of Chainalysis Services engagements, from discovery through implementation, education, and ongoing monitoring. - Partner directly with Financial Institution (FI) customers to understand their AML/CFT compliance and market expansion objectives and translate into data-driven monitoring solutions. - Design, build, and maintain custom compliance workflows, notebooks, and dashboards that allow private sector customers to identify and mitigate exposure to illicit activity. - Act as the primary technical point of contact for Americas-based private sector customers, building trusted relationships through hands-on data expertise and industry knowledge. - Lead solution design discussions and technical deep dives focused on integrating Chainalysis data into existing bank infrastructure and compliance stacks. - Deliver briefings and presentations to both technical data teams and non-technical compliance leadership, bridging the gap between data science and regulatory expectations. - Collaborate closely with internal Product, Engineering, and Regulatory Affairs teams to influence the roadmap for our compliance and market expansion-centric data offerings based on customer feedback. - Support and mentor other Services team members by sharing best practices for navigating the unique regulatory and competitive landscape of the Americas (e.g., BSA, Travel Rule, OFAC). WE’RE LOOKING FOR CANDIDATES WHO HAVE: - Delivered customer-facing data or analytics solutions specifically within the private sector. - Built insights from complex financial datasets and communicated risk-based findings to internal or external audit/compliance stakeholders. - Worked directly with customers in AML, KYC, financial crime, or regulatory compliance domains within the Americas region. - Experience navigating the compliance requirements of traditional financial institutions or high-growth FinTechs. - Operated successfully in fast-paced environments requiring the ability to pivot between different regulatory jurisdictions and customer risk appetites. - Ideally supported cryptocurrency compliance workflows, such as alert tuning, SAR filing, or sanctions screening. TECHNICAL SKILLS: - Strong proficiency in Python and SQL for data analysis, transformation, and building automated compliance monitoring solutions. - Experience building notebooks and dashboards that visualize risk metrics and transaction patterns. - Solid understanding of data modeling and working with large-scale financial transaction data. - Ability to quickly develop deep expertise in Chainalysis data structures to map them to traditional banking "Know Your Transaction" (KYT) needs. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

• Development of machine learning and deep learning models. • Building solutions in NLP and Deep Learning.

Location: Brisbane, Australia VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 100 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Years on from its humble beginnings in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD’s suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. About the role VALD is building the world’s largest musculoskeletal database, with over two billion data points and counting. Using this data, we can help practitioners to objectively assess patients’ progress and make more accurate, data-informed treatment decisions. We are looking for someone who has hybrid experience in data engineering and data analysis to help shape the future of the VALD Data Lakehouse. In this role, you will Build agentic capabilities: design and ship production agent workflows, including orchestration, tool calling, MCP servers, skills and context management. Ground AI in data: build retrieval, search and data-querying capabilities across our data platforms, including Snowflake Cortex and Databricks. Own quality in production: design and evolve evaluation, monitor quality, feedback, cost and latency, and make improvements to accuracy and robustness Build in safety and security: implement guardrails that keep responses within agreed scope, and ensure each customer's data and context stay securely isolated. Ship through automation: deploy AI components through version-controlled pipelines, promoted consistently across environments and regions. Integrate across teams: work with data engineering, platform and deployment teams to bring AI capabilities into the VALD product suite. Shape what gets built: influence architecture and product decisions, and proactively find ways to improve robustness. Is this you? This is a hands-on engineering role for builders, not a research or manual testing position. You don't need every tool on this page. We'd rather hear about one difficult AI system you've built to solve a business problem and maintained in operation, rather than a long list of technologies you've used. We're chasing: Strong software engineering skills in modern languages, with the depth to own what you build through deployment and operation. A record of shipping LLM-powered or agentic products through to production. Hands-on experience evaluating AI systems and using the results to drive decisions. Practical experience with retrieval, tool use and agent design. A clear communicator who can explain trade-offs to non-technical stakeholders. Beneficial experience: Azure MCPs AI in health and regulated environments Why VALD? You will be working in a fast-paced, dynamic company that has a culture around the belief that anything is possible with hard work, creativity, dedication, and good timing. We have a range of benefits we offer to our team, such as: The opportunity to work in a company that is redefining allied healthcare. Working with a range of high-performing individuals and teams across a range of disciplines. Working with contemporary tooling on industry first applications. Casual work attire. Chefs that prepare you delicious fresh breakfast and lunch. An on-site barista to make your coffee just as you like it. A team gym, masseuse, and access to physiotherapy and exercise physiology services. Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Apply now We can't wait to meet you and discuss what a career with VALD could look like for you! Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results. Salary: Up to $200,000 / year

Location: Seoul, South Korea Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required. In this role, you own the engagement outcome. You will lead our most complex, multi-workstream engagements in Korea, decide when Forward Deployed Engineers are needed for code-intensive work, and coach others to raise the bar across our Services practice. WHAT YOU'LL ACHIEVE: - Lead Notion’s most complex, multi-workstream customer engagements in Korea end to end, from scoping and discovery through launch, adoption and handoff, often where the future state and success measures are not yet defined. - Shape Services scope, effort estimates and implementation strategy with account teams during pre-sales, then deliver against the agreed scope, timeline and outcomes, recovering engagements that go off track. - Drive executive alignment on ambiguous, high-stakes decisions: facilitate discovery and architecture workshops, frame tradeoffs clearly and deliver hard messages directly. - Decide where Notion should own, complement or connect to existing systems, and design scalable architectures and AI-native workflows to a production quality bar, including permission design, AI evaluation, human-in-the-loop controls and operational ownership. - Orchestrate Forward Deployed Engineers, partners and internal teams: define when deeper engineering is required and set clear scope, ownership and handoffs. - Lead change management and adoption through stakeholder alignment, champion programs, phased rollouts and enablement, so customer teams sustain usage and realize measurable value. - Coach other architects and partners, and scale the Korea Services practice through reusable reference architectures, packaged solutions and localized enablement. - Turn field patterns into evidence-backed product signals (customer pain, business impact, expected outcome and frequency) that influence Notion’s roadmap. SKILLS YOU'LL NEED TO BRING: - 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role. - Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria. - Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions. - Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows. - Proven track record of designing and deploying AI-powered workflows or agents in production for customers. - Hands-on technical depth in data modeling and permission design, API and integration patterns, agent design and evaluation, enterprise security and governance, and data validation with SQL or scripts. You do not need to write production code. - Strong experience delivering implementations that drive adoption, change management and long-term customer value. - Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness. - Experience scoping Services work, estimating effort and delivering within agreed commercial boundaries. - Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences. - Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward. - Experience coaching consultants or architects, and building methods, reference architectures or packaged services that others adopt. - Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments. - Professional fluency in Korean and English. NICE TO HAVES: - Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows. - Experience delivering for large Korean enterprises and navigating complex, multi-stakeholder decision processes. - Experience enabling or co-delivering with implementation partners. - Previous experience in a fast-paced, high-growth technology environment. A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid The role / impact You will focus on solving engineering problems at scale, moving beyond feature delivery to influence the architecture and implementation of distributed systems. By refactoring complex, monolithic systems and building high-quality, scalable software, your work ensures our platform remains robust and reliable for millions of global users. As a senior member of the team, you will have the autonomy to make major code design decisions and contribute to global engineering standards. You will balance technical excellence with mentorship, acting as a role model and coaching others through complex technical challenges to help them grow. The team / how they connect You will join a collaborative environment where engineers, product owners, and designers work together using agile and delivery practices to ship meaningful code. The team prioritizes continuous learning and mastery, frequently participating in code reviews and knowledge-sharing sessions to maintain a high bar for technical craft. The team is currently working on / Initially, you will focus on - Modernizing systems by refactoring monolithic components into distributed, scalable architectures. - Enhancing the developer experience through the maturation of CI/CD concepts, tooling, and TDD practices. - Building and maintaining a diverse tech stack that includes C#,.Net, React, AWS, and Kubernetes. - Developing and implementing technical solution designs that align with long-term engineering frameworks.   Where and how you can work This role is based in our Vancouver office, where we embrace a hybrid working model. You will have the flexibility to work from home while joining the team in the office for "boost days" (1-2 days a week) to collaborate, socialize, and solve complex problems in person.   Here are some of the things we are looking for - Proven experience delivering and operating complex, large-scale systems (distributed/high-availability environments), with strong fundamentals and the ability to ramp quickly across adjacent technologies (we’re tech-stack agnostic). - You bring a growth mindset and a passion for proactively maintaining and sharing technical knowledge with your peers. - A background in designing and building high-quality software within a range of languages and tools is essential. - You possess the ability to lead major code design decisions and contribute to wider technical solutioning. - Experience with modern engineering practices like automated testing, refactoring, and agile delivery is key to your success. - You enjoy mentoring other engineers and helping them grow their technical skills through supportive coaching. - A deep care for technical excellence and a drive to solve large-scale engineering challenges motivates your daily work. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. We are also tech stack agnostic, so please apply if you've worked with adjacent technologies.   Compensation Philosophy At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.   The base salary range for this role in Canada is $155,000 - $205,000 CAD.   Please note that this range represents base salary only. We believe in rewarding our people for their total contribution, which is why we look at compensation through a holistic lens. In addition to base pay, your total package may include: - Variable Pay: Eligibility commissions or equity based on role and performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. - Xero Perks: Inside Xero https://careers.xero.com/inside-xero/benefits-wellbeing/ Explore our full suite of benefits, from wellbeing initiatives to professional development. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers’ lives easier while continuously improving internal systems to deliver faster and at the best cost. If you’re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we’d love to hear from you. About the Role Are you passionate about building scalable backend systems while owning the cloud infrastructure that powers them? As a Senior Backend Engineer (Platform & DevOps) at Toters, you'll split your time between designing and developing production-grade backend services and improving the cloud platform, deployment pipelines, and operational excellence that enable our engineering teams to deliver software safely and efficiently. In this role, you'll own services end-to-end—from application design and implementation to deployment, monitoring, scalability, security, and production reliability. Working closely with Software Engineers, Product Managers, and Infrastructure teams, you'll help build resilient systems that power our products while continuously improving the developer experience. In this role, you will: Backend Engineering Collaborate with cross-functional teams to translate business requirements into scalable backend solutions. Design, develop, test, and maintain high-performance backend services using PHP (Laravel). Design and build RESTful APIs and microservices that power customer-facing and internal applications. Write clean, maintainable, and well-tested code following engineering best practices. Optimize application performance, database queries, caching strategies, and system scalability. Participate in architecture discussions and contribute to technical decisions that improve long-term maintainability. Conduct thoughtful code reviews and mentor engineers through technical guidance and best practices. Platform & DevOps Design, build, and maintain cloud infrastructure on AWS to support highly available and scalable applications. Build and improve CI/CD pipelines that enable fast, reliable, and secure software delivery. Manage containerized applications using Docker and Kubernetes. Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform or similar tools). Improve system observability through monitoring, logging, alerting, and performance dashboards. Optimize cloud infrastructure for scalability, reliability, security, and cost efficiency. Participate in production incident response, troubleshooting, root cause analysis, and post-incident reviews. Implement security best practices for applications, infrastructure, secrets management, and access control. Continuously improve deployment processes, operational tooling, and developer experience across engineering teams. Key Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field. 6+ years of experience in backend software engineering, with significant hands-on experience in cloud infrastructure and DevOps practices. Strong experience developing backend applications using PHP (Laravel) . Solid understanding of Object-Oriented Programming (OOP), SOLID principles, design patterns, and software architecture. Experience designing and building RESTful APIs, distributed systems, and microservices. Strong experience with relational databases such as PostgreSQL or MySQL , along with caching technologies such as Redis . Strong hands-on experience with AWS , including services such as EC2, ECS, Lambda, RDS, S3, IAM, CloudWatch, VPC, and SQS. Experience building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar tools. Experience working with Docker and Kubernetes in production environments. Experience using Infrastructure as Code tools such as Terraform or CloudFormation. Strong understanding of Linux systems, networking fundamentals, and cloud security best practices. Experience implementing monitoring, logging, and observability solutions using tools such as CloudWatch, Grafana, Prometheus, or the ELK stack. Experience owning production systems, participating in on-call rotations, and resolving production incidents. Strong communication skills with the ability to collaborate across teams and mentor engineers. Passion for building scalable, secure, and reliable systems while continuously improving engineering excellence. Nice to Have Experience with Go , Python , or additional backend programming languages. Experience with messaging and streaming technologies such as Kafka , RabbitMQ , or AWS SQS/SNS . Experience deploying serverless applications using AWS Lambda. Experience with Helm, ArgoCD, or GitOps workflows. Experience building Internal Developer Platforms (IDPs) or improving developer tooling. Experience with service mesh technologies such as Istio or Linkerd. Experience working in high-growth technology companies, e-commerce, or on-demand delivery platforms. AWS certifications are a plus. Why Toters? Flexible work environment with hybrid-friendly roles. Opportunity to work across software engineering and cloud infrastructure, building systems that directly power Toters' products. Solve complex engineering challenges involving backend architecture, cloud infrastructure, automation, and distributed systems. Collaborate with talented engineers in a culture of ownership, mentorship, and continuous learning. Direct impact on products used by thousands of customers every day. Competitive compensation package. Exclusive discounts on Toters orders. First-class medical insurance.

Location: Metn, Lebanon Head of AI Transformation The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers' lives easier while continuously improving internal systems to deliver faster and at the best cost. If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you. About the Role Are you ready to make AI leverage a company's defining competitive advantage? As a Head of AI Transformation at Toters, you'll transform how we build software, unlock every function to build with AI, and compound our proprietary data and intelligence into product and business outcomes. The role sits above day-to-day line management and is accountable for outcomes, cross-org alignment, and unblocking. You'll own direction, standards, and outcomes, while delivery is co-owned with our platform and area teams. In this role, you will: Your mandate spans four workstreams. AI-native software development Own the strategy and operating model for AI across planning, development, review, testing, and release. Take our internal AI development harness to maturity across every engineering team, and define reusable AI workflows for our main types of engineering work. Own AI governance: guardrails, code review policy (including reducing human review load where AI review quality supports it), validation standards for AI-generated code, and cost and usage visibility per team. Deliver velocity with safety, measured by cycle time, review load, defect trends, and cost per unit of output. Everyone is an AI builder. Grow our internal AI building platform beyond engineering, activating domain experts across Product, Operations, Finance, and Commercial as builders. Shape a Forward-Deployed Engineering function that finds high-value opportunities across the business and lands them as working AI solutions. Build a compounding intelligence layer of shared context, prompts, patterns, and learnings that makes every new build faster than the last. Drive adoption, measured by live use cases, functions actively building, and time from idea to working tool. AI-native internal tooling Make the AI-native path the default for building internal and admin tools, with the traditional engineering queue as the exception. Partner with our admin platform and Design System teams so AI-built tools compose with shared foundations rather than fragmenting them. Free up engineering capacity, measured by engineer-hours per month, moved from low-complexity internal requests to strategic work. AI-powered customer features Enable product teams to ship customer-facing AI features, partnering with our Applied AI platform on personalization, semantic search and recommendations, fraud intelligence, and intelligent spend. Set the bar for production AI: evals, guardrails, degradation paths, and measurable business attribution for every AI feature. Deliver shipped product impact: AI features live across multiple product domains with attributable gains in conversion, retention, or efficiency. Across all workstreams Drive alignment with engineering, product, and business leaders, and clear the blockers that slow adoption. Act as Toters' technical reference on AI, guiding architecture decisions and evaluating tools, models, and vendors. Mentor engineers and builders across the company to raise AI fluency and engineering excellence. Report progress, trade-offs, and results clearly to leadership. Key Qualifications Bachelor's degree in Computer Science or a related field, or equivalent practical experience. 10+ years of software engineering experience, including several years setting technical direction across multiple teams at Staff or Principal level. Hands-on experience building and shipping production LLM systems: retrieval, agents and tool use, evals, and guardrails. Deep, daily experience with AI-assisted development tools, and a track record of driving their adoption across engineering teams. Strong system design and backend foundations, with the depth to review architecture across services, data, and infrastructure. Experience defining engineering standards, governance, or operating models and getting them adopted at organization level. A data-driven approach to measuring engineering productivity and business impact (e.g., DORA metrics, A/B testing). Proven ability to influence without authority across engineering, product, and business functions. Strong English communication skills and the ability to explain AI trade-offs to technical and non-technical audiences. Nice to Have Production ML experience in personalization, search and recommendations, or fraud detection. Experience enabling non-engineers to build with AI or low-code tools. Experience managing LLM cost, usage, and vendor strategy at scale. Experience as a Tech Lead Manager or leading a small engineering team. Familiarity with PHP (Laravel), PostgreSQL, Redis, and AWS. Previous experience with food delivery, e-commerce, or on-demand platforms. Public work on AI engineering: talks, writing, or open-source contributions. Why Toters? Define how a high-growth company builds with AI, with company-wide scope and direct backing from leadership. Flexible work environment with hybrid-friendly roles. Opportunity to lead impactful initiatives and shape technical strategy. Collaborate with talented engineers while growing your career. Strong culture of mentorship, collaboration, and continuous learning. Direct impact on products used by thousands of customers every day. Competitive compensation package. Exclusive discounts on Toters orders. First-class medical insurance.