Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
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УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
As a Director of Product Security you will play a critical role in shaping, driving, and leading our software engineering teams towards a secure software development lifecycle and strengthening product-facing identity and authentication capabilities that protect our members. This role will strategically craft the roadmap in collaboration with stakeholders across the business and staff the team to fulfill growing security needs across engineering.
In addition to core product security responsibilities, you will partner closely with functions across Product, Software, Legal, Compliance, and enterprise security to meaningfully move the security posture of the company. We are seeking a leader and strategic partner with prior experience driving the engineering side of security for software teams.
RESPONSIBILITIES
- Build, lead, and grow multiple engineering teams executing on product-facing security strategy, including member authentication, code security, cloud security across AWS accounts, privacy by design, and threat modeling.
- Lead application vulnerability management programs across bug bounties, code vulnerabilities, container vulnerabilities, and infrastructure vulnerabilities.
- Build, integrate, and mature DevSecOps tooling and developer security controls, including SAST, SCA, container scanning, secrets detection, CI/CD security checks, and secure-by-default developer workflows.
- Define and communicate long-term product security strategy, product architecture standards, and design principles for product-facing systems.
- Partner with engineering, office of the CISO, and compliance leadership to embed privacy and security by design across the software development lifecycle.
- Establish and enforce best practices, standards, and processes for secure software development, testing, and deployment.
- Provide mentorship, guidance, and career development for engineering managers and individual contributors.
- Foster a culture of innovation, teamwork, psychological safety, and continuous learning within the Product Security organization.
QUALIFICATIONS
- Demonstrated success scaling a security team whilst crafting clear and efficient team domains.
- Proven experience as a technical leader managing multiple teams or a growing security engineering organization.
- Experience growing high level individual contributor career growth at the staff level or higher.
- Deep understanding of product security principles, including vulnerability management, data privacy, threat modeling, secure SDLC practices,and secure-by-default engineering patterns.
- Experience building or integrating developer security tooling to improve secure-by-default practices.
- Strong technical background in software development, testing, and deployment processes.
- Excellent communication, interpersonal, and leadership skills with the ability to influence across teams and levels.
BONUS QUALIFICATIONS
- Experience with AWS cloud environments and data-driven decision-making.
- Hands-on experience with containerized microservice environments.
- Background in incident response and post-mortem analysis for security events.
- Familiarity with automation frameworks for vulnerability scanning, compliance checks, or infrastructure security.
ABOUT YOU
- You’re a strategic and people-focused leader who thrives on balancing hands-on technical oversight with long-term organizational growth.
- You have experience building and scaling security engineering focused teams.
- You’re passionate about creating secure, privacy-first systems that protect member data and enable innovation.
- You collaborate effectively across technical and non-technical teams and can operate confidently in both strategic and tactical domains.
- Above all, you believe that security enables innovation, and you lead by fostering a culture that supports both speed and safety.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
Fivetran + dbt Labs is hiring a Senior Manager to lead the Product Design team responsible for dbt Labs. This role reports to the Director of Product Design.
This is an exciting time to join! As Fivetran and dbt Labs come together, you will help shape a coherent product experience, guide the design team through change, and influence the future of AI-powered data products. You will join a strong and talented design organization whose members care deeply about their craft, the practitioners they serve, and one another.
This is a people management and product leadership role for a design leader who wants to shape technical data products at scale. You will manage and develop a team of product designers, shape the UX strategy for dbt products, and partner with Product and Engineering leaders to define how data teams build, transform, govern, and trust their data. You will lead through strategy, coaching, direction, and cross-functional partnership.
What you'll do
Lead the dbt product design team
You will manage and coach a team of product designers who work across dbt platform and CLI-based products. Designers own the full design process from problem definition and research to UX/UI and partnering with eng/PM through delivery. You will build a culture where designers feel supported, challenged, and empowered to do thoughtful, high-quality work for deeply technical users. You will set clear expectations, give actionable feedback, support career growth, and create the conditions for strong design craft.
Own UX strategy for dbt
You will define and drive UX strategy across dbt’s product experience. You will identify the highest-impact experience opportunities, connect design priorities to product outcomes, and partner with Product and Engineering leadership as a strategic peer in roadmap and product direction conversations.
Provide design direction for technical data products
You will set direction for design work across complex workflows used by technical practitioners. You do not need to be an engineer, but you do need enough technical fluency to understand the domain, evaluate tradeoffs, and partner credibly with engineering leaders. You should be comfortable discussing data workflows, ELT, analytics engineering, developer tools, and infrastructure-oriented product experiences.
Shape AI and agentic product experiences
You will lead design strategy for AI-powered and agentic experiences within dbt. This requires more than adding AI features to existing workflows. You will help the team design systems that make AI assistance understandable, useful, and safe for high-stakes technical work. As dbt builds experiences where both humans and AI agents interact with the same data infrastructure, you will also think about how product surfaces need to work for both personas.
Help integrate Fivetran and dbt Labs design
You will play an important role in co-creating a unified product experience and design culture. This is a change-leadership role. You will partner with the Director of Product Design to merge systems, processes, and culture. You will help designers navigate a new organizational context, build strong cross-functional relationships, and create clarity during a period of product and company evolution.
Build an AI-native design operating model
You will operationalize AI across the design lifecycle (from research synthesis and ideation to prototyping, documentation, and design QA). You will establish shared workflows, quality standards, and review practices that help the team move faster without compromising product quality or consistency. In partnership with the Director of Product Design and Product and Engineering leadership, you will also define cross-functional standards for when AI-generated work requires design review, ensuring clear expectations for human oversight, quality, and continuous improvement.
What we're looking for
Required experience
You have 8+ years of product design experience and at least 5 years managing product designers.
Strong people management skills, including coaching, performance development, direct feedback, and team culture building.
Strong cross-functional leadership with Product, Engineering, Research, Data, Marketing, and executive stakeholders.
Deep care for craft, with a leadership style focused on direction, critique, strategy, and coaching rather than acting as the primary IC designer.
Designing for, or leading teams that design for, technically complex products such as ELT, data infrastructure, analytics engineering, developer tools, cloud platforms, data governance, observability, or adjacent enterprise infrastructure products.
Designing AI-powered or agentic product experiences. You understand the difference between a lightweight AI feature, a copilot, and an agentic workflow.
Experience operationalizing AI workflows for product design teams that goes way beyond AI prototyping. You have defined how designers use AI across the design lifecycle and have established the workflows, standards, review practices, and quality thresholds needed to make AI-assisted work effective at team scale.
Owning UX strategy for a meaningful product area. You can show how your design strategy influenced product direction, not just how your team delivered screens.
Strong technical fluency. You can reason about complex systems, understand engineering constraints, and discuss tradeoffs with Product and Engineering partners.
Experience designing for expert technical users such as data engineers, analytics engineers, software engineers, platform teams, or security teams.
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$201,765
—
$252,206 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location:
Rosario, Argentina
Department:
Customer Success
Reports to:
Global Program Manager
WHO WE ARE
At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology.
With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike.
YOUR NEXT ROLE
As a Localization Project Manager at Acclaro, you’ll be the strategic force guiding global content through every stage of the localization lifecycle. You’ll drive
collaboration
across global teams, manage complex workflows, and ensure our clients receive high-quality
deliverables
, on time and on budget. You’ll be at the center of the action, creating meaningful impact while growing your career in a people-first, tech-enabled environment.
WHAT YOU’LL DO
Lead the planning and execution of diverse localization projects, from software to marketing to multimedia, across global markets
Own project quality, timelines, and budgets while proactively managing risk and communication
Act as the primary client liaison for project-related matters, ensuring transparency and trust at every touchpoint
Align cross-functional teams, engineers, linguists, publishers, and more, to deliver seamless localization experiences
Prepare project quotes, allocate resources, and define success metrics tailored to client goals
Provide clear, timely status reports and insights that empower smarter decisions
Collaborate with sales and solutions teams to scope and cost new opportunities
Ensure that all administrative processes related to project delivery are completed with precision
THIS ROLE IS FOR YOU IF YOU
Have
3+ years of experience managing localization projects in a fast-paced, global environment
Hold a bachelor's degree or equivalent professional or military experience
Communicate confidently across cultures and thrive in a client-facing role
Excel at organizing complex workflows while adapting to shifting priorities
Bring a solutions-oriented mindset and proactively address challenges
Are tech-comfortable and familiar with tools like Microsoft Project and project management platforms
YOU’LL STAND OUT IF YOU
Have experience with translation memory tools or TMS platforms
Hold a PMP certification or similar project management credential
Are fluent in more than one language (always a plus in our world)
Have
worked with global or multilingual teams and love the complexity of cross-border collaboration
WHY JOIN ACCLARO?
Global Team, Local Impact:
Collaborate with colleagues around the world while making meaningful contributions locally.
People-First Culture:
Work in a supportive, inclusive environment that values your voice and well-being.
Flexible Work Style:
Enjoy remote work, flexible PTO, and a healthy work-life balance.
Career Growth:
Access
mentorship, development programs, and clear pathways for advancement.
Impactful Work:
Help top-tier brands succeed globally while promoting cultural understanding and connection.
Competitive Compensation & Benefits:
Market-leading pay, bonuses, and comprehensive medical and retirement plans.
Recognition & Support:
Be seen and celebrated through regular recognition programs and supportive leadership.
VALUES WE LIVE BY
Passion with a Purpose
–
We’re energized by our work and why it matters.
Go the Extra Mile
– We strive for excellence and proactive value.
Honesty in Action
– We act with integrity, openness, and respect.
Own It, Do It
– We follow through, take accountability, and take pride in our outcomes.
INCLUSION & EQUAL OPPORTUNITY
- Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.
Location: United States; Canada; Chicago; Seattle; Atlanta; New York; Boston; San Francisco
Workplace: Remote
As Director of Product Management, you'll define the multi-year strategy for the ClickHouse Cloud platform. You'll lead the product direction for foundational cloud capabilities such as multi-region replication, distributed query execution, fault tolerance, disaster recovery, storage architecture, and release management working closely with Engineering leadership to ensure ClickHouse Cloud continues to scale with the needs of our customers.
YOU WILL
- Define the multi-year product strategy and roadmap for ClickHouse Cloud, covering cloud-native database capabilities including multi-region replication, distributed query execution, fault tolerance, storage tiering, schema evolution, and disaster recovery.
- Partner closely with Engineering leadership to prioritize investments across the core database engine, storage layer, and query execution framework, ensuring Cloud evolves alongside our open-source platform while meeting enterprise customer needs.
- Coach and mentor Product Managers across adjacent platform areas, helping drive prioritization, resolve cross-team dependencies, and maintain a cohesive platform strategy.
- Partner with Design, Engineering, Sales, Marketing, Support, and Customer Success to deliver compelling product launches and customer experiences.
- Balance long-term platform investments with near-term customer commitments and business priorities.
- Partner with Engineering leadership to make informed investment and resourcing decisions across the platform roadmap.
- Serve as a trusted advisor to executives and cross-functional partners, providing clear visibility into product strategy, execution, risks, and trade-offs.
- Represent ClickHouse with strategic customers, partners, and at industry events, translating customer needs into long-term product direction.
YOU BRING
- 10+ years of Product Management experience, including significant experience defining strategy for cloud infrastructure, enterprise SaaS, developer platforms, or database products.
- Demonstrated ability to influence product direction across multiple engineering teams and drive large cross-functional initiatives.
- Strong understanding of distributed systems, cloud-native architectures, and modern data infrastructure.
- Comfortable working at both strategic and technical levels, partnering closely with senior engineering leaders on architectural decisions.
- Excellent written and verbal communication skills, with the ability to communicate effectively with engineers, executives, customers, and external audiences.
TECHNICAL EXPERIENCE
- Strong understanding of SQL, query execution, indexing, partitioning, and database performance optimization.
- Experience working with databases such as ClickHouse, PostgreSQL, MySQL, Snowflake, BigQuery, Redshift, or other distributed or analytical database systems.
- Familiarity with modern data infrastructure, including data lakes, ETL pipelines, CDC, orchestration platforms, and cloud-native data architectures.
- Ability to discuss technical concepts such as schema management, query planning, storage engines, replication, consistency models, backup and recovery, and distributed systems design with engineering teams.
- Experience shipping or contributing to complex infrastructure capabilities such as replication, disaster recovery, storage systems, consistency models, or backup and restore workflows.
LEADERSHIP EXPERIENCE
- Proven ability to influence cross-functional stakeholders without direct authority.
- Experience representing products with customers, analysts, or at industry conferences.
- Track record of coaching, mentoring, or guiding Product Managers, either formally or informally.
BONUS
- Experience working on or contributing to open-source projects.
- Experience in high-growth startup environments.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.
The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.
Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.
Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.
What you'll do
Design and deliver production-grade agents.
Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
Own the agent work; support the whole product.
Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
Build agents only Honeycomb can build.
Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
Extend the surface, and decide what's next.
Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
Define what "good" means for agents here.
Set the bar: measurable against real evals, maintainable, and honest about their limits.
Example projects
Multiple agents collaborating on one shared Canvas investigation
each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
Auto-investigation the moment an SLO burn alert fires
the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
Skills that encode a team's domain expertise
e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).
What you'll bring:
AI and agent engineering experience.
You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
End-to-end ownership.
On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
Current judgment, not just past experience.
You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
Agent architecture depth.
You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
Product judgment.
You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
Even better
Observability or developer-tools background.
Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.
Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.
Base Salary based on level of experience
$183,340
—
$206,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Sydney
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process, creating a positive candidate, interviewer, and Hiring Manager experience
- Be a strategic partner, working closely with Hiring Managers to develop position profiles, understand overall needs and requirements, as well as the candidate market
- Create and execute sourcing strategies across multiple channels for both active and passive candidates for each role
- Track and analyze recruiting metrics and report to Hiring Managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5-8+ years of full-cycle recruiting experience at a high-growth tech company, with early-stage start-up experience preferred
- Demonstrated expertise in recruiting, outbound sourcing, and closing candidates across technical and business roles
- Ability to build impactful relationships with hiring managers and interview teams
EVEN BETTER...
- Experience with Ashby ATS
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep Nguyen, VP of Finance here at
Customer.io
, and I'm looking for a Director, GTM Finance to own our go-to-market P&L end-to-end as we scale from $100M+ ARR today to $1B+ ARR in the future.
We're hiring for strategic finance horsepower first: someone who builds models from a blank page, challenges assumptions, and earns trust with senior executives. Deep GTM fluency matters just as much — but for a strong finance generalist, that business partnership often shows up in the work rather than the title. You'll own our GTM P&L spanning Sales, Marketing, and Customer Success, and build the team behind it.
We're an AI-forward company: this role requires someone energized by using AI to reinvent how finance operates, not someone who merely tolerates the tools we hand them.
What we value
Financial rigor over title-matching
— we care more about how you've built and defended models than whether "GTM Finance" was ever your title.
AI as genuine practice, not a buzzword
— we want concrete stories of AI changing an outcome, not familiarity with the tools.
Ownership from day one
— you'll build and lead a team, not just execute analysis handed to you.
Directness with data
— you challenge top-down assumptions with account-level evidence, even in uncomfortable conversations.
What you’ll do
Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success — not just a spend-efficiency lens.
Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis across self-serve and sales-assisted motions.
Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested against top-down assumptions.
Partner with Sales and RevOps on capacity planning, deal economics, and pricing — protecting margin and ARR quality without slowing deal velocity.
Build and own the monthly/quarterly GTM reporting package for the exec team and Board, with variance analysis that explains root cause.
Champion AI-enabled finance workflows and build the GTM finance team as
Customer.io
scales past $250M+ ARR.
What we're looking for
10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs; a first-principles modeler who builds from a blank page rather than inheriting assumptions
Deep GTM business-partnering experience with Sales, Marketing, or Customer Success — regardless of whether "GTM Finance" was ever the title
Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV) or able to get there fast
Concrete, demonstrated track record driving AI adoption in finance workflows — not just familiarity with the tools
Proven people leader — has managed and developed finance professionals
Strong Excel skills (with experience using Snowflake a plus) and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain)
Bachelor's degree in Finance, Accounting, Economics, or related field; MBA a plus
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$200K–$255K USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Recruiter Screen (30 min)
Hiring Manager Screen (45 min)
Two Cross-functional conversations with team members (30 min each)
Case study + Case Review Panel with team (45 min)
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
WHAT YOU’LL WORK ON:
- Own the inbound lead routing process, partnering with Marketing to ensure proper attribution
- Run territory management and strategy for geo-based decision-making
- Support and strategize on every aspect of revenue operations in your territory
- Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting
- Provide input and strategy on comp-based decisions and benchmarking
- Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem
- Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team
- Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility
- Monitor deal progression and hold reps accountable for CRM hygiene and accuracy
- Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed
- Own the closed-won process from signature through handoff to post-sale
- Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions
YOU MAY BE A FIT IF:
- You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization
- You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk
- You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene
- You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance
- You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems
- You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter
- You’ve earned trust with a sales team by making their lives easier while holding them accountable to process
- You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice
- You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard
- You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations
- You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance
- You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself
Location: Chicago, Illinois; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing a team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation. These roles can be based out of our San Francisco or Chicago offices.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay area is $215,000 - $237,000 and $190,000 - $215,000 within the Chicago area. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: New York; San Francisco; London
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
As a Manager, Enterprise Sales, you will lead and scale our enterprise sales team, driving strategic revenue growth with a consultative, customer-first approach. You will oversee complex deal cycles, coach Enterprise Account Executives, and build the motion that wins high-impact, multi-stakeholder deals in a rapidly evolving AI landscape.
WHAT YOU’LL WORK ON:
- Lead, mentor, and develop a team of Enterprise Account Executives, fostering a culture of performance, strategic thinking, and collaboration
- Own and guide the full enterprise sales cycle, from targeted outbound and discovery to multi-threaded navigation, negotiation, and close
- Build and refine enterprise sales playbooks, qualification frameworks, and forecasting models that increase accuracy and velocity
- Collaborate cross-functionally with Product, Marketing, and Engineering to align on go-to-market strategy, unblock enterprise requirements, and deliver a seamless customer experience
- Drive pipeline generation strategy and help shape top-of-funnel programs
- Establish enterprise sales processes, performance metrics, and best practices that ensure consistent quota attainment across the team
YOU MAY BE A FIT IF:
- You’re a proven enterprise sales leader with experience closing large, complex deals and managing high-performing teams
- You’re skilled in multi-threading, stakeholder alignment, and navigating procurement, legal, security review, and executive-level conversations
- You’re a strong coach who helps Account Executives sharpen discovery, messaging, deal strategy, and negotiation
- You’re highly strategic and structured, able to build repeatable systems and scalable enterprise sales motions
- You’re comfortable owning forecasts, running deal reviews, and driving predictable revenue outcomes
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
Responsibilities:
Conduct market research worldwide upon request, analyze results and reflect them in TA reports
Collect information about hiring needs from stakeholders, document it, suggest ways of building of healthy interview process based on these needs. Planning search strategy
Collaborate with stakeholders and hiring managers on each stage of hiring process, provide guidance and educate
Passive search: administering job postings, advertise company's roles in different channels, process referrals
Active search: identifying matching candidates and reaching out to them using professional networks, direct contact data, professional chats, groups, etc.
Create lists with feedback criterias on different stages of hiring process (pre-screen, Cultural Fit, Technical interview etc)
Conducting candidate pre-screens
Provide guidance, updates and constant feedback to each candidate and applicant who goes through a hiring process (within 1 week)
Organizing interviews for candidates and hiring team members
Interview candidates, screen their skills and identify competencies needed for a specified position or team
Administering ATS Lever, keeping track on logging everything on time, so every hiring team member timely updated it
Facilitate preparations for candidate's onboarding
Owning recruiting process, improving it and keeping it responding to team's current needs
Analyzing own productivity using recruiting metrics and OKRs, building reports based on them
Train hiring managers and interviewers on best interview practices and approaches. Build cross-department interviewing foundation, maintain and scale it
Participate in company's external brand development, being the company's ambassador using different professional platforms and channels
Organize reference check
Work effectively with talent pool and snoozed candidates
Requirements:
5+ years of technical recruiting experience (Crypto, FinTech, igaming)
Up-to-date knowledge of recruitment tools, databases, and technology
Knowledge of recruitment process full-cycle, experience of maintaining and scaling it
Skills to partner with business and technology experts to create the most efficient interview process and candidate experience
Knowledge of the IT sphere specifics: understanding of different business models, professional functions and titles, programming languages/technologies/frameworks/libraries/etc., understanding of the software development basic lifecycle
Industry knowledge is a big advantage: knowledge cryptocurrencies market, market trends, risks and market players
Proficiency in interviewing: behavioral interview models, open questions, competency-based approach. Ability to evaluate competencies
Knowledge of common recruiting metrics. Experience applying them on practice
Strong business acumen and results-oriented mindset
Flawless communication skills - respectful yet clear and straight-forward. Ability to work with escalations and process negative feedback
Ability to switch between tasks, set priorities, and effectively deal with a variety of information sources
Analytical skills, ability to search for information, critical thinking
Knowledge of international laws of onboarding is an advantage
Fluent Russian
Good level of spoken and written English (B2+)
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Barcelona; Paris; Amsterdam
Workplace: Remote
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This remote role is located within a two-hour time difference of CET.
TEAM
Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the world's largest and most successful hybrid publisher.
You will be joining one of our Live Studios, working on Paper.io http://Paper.io 2 https://play.google.com/store/apps/details?id=io.voodoo.paper2&hl=en_US.
With Paper.io http://Paper.io 2, we’re building an iconic game that players will never forget!
We're a small team of excellent people who take care of everything from ideas to testing, and we intend to grow while maintaining our high standards.
ROLE
- Support the Art Director in the ideation and execution of the game’s vision.
- Create high-quality 3D/2D assets (characters, assets, props and environment art) and ensure optimal performance across mobile devices.
- Setup, integrate, and animate UI scenes in Unity.
- Create VFX's using particle system in Unity.
- Iterate quickly based on team feedback and live user data.
- Propose creative ideas to boost player engagement and improve the user experience.
PROFILE
- Strong Unity skills, with the ability to implement and optimise directly in engine.
- Excellent 3D /2D design skills, with a keen eye for visual hierarchy, composition, and readability.
- Capable of working with Maya for animation and rigging, and Blender for 3D modelling.
- Ability to create VFXs using Unity's particle system
- Experience with A/B testing or working with LiveOps features.
- A keen eye for emerging mobile game trends with the ability to creatively deconstruct and learn from success cases.
- Experience collaborating with cross-functional remote teams.
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
- Fluent in English.
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Intercom — especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of Intercom’s platform — including our agent Fin. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Lead end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Intercom and Fin.
Define project scope, success criteria, and timelines that align with each customer’s unique goals and support model.
Act as the primary point of contact for customers throughout implementation, managing communication, alignment, and expectations.
Partner cross-functionally with Sales, Customer Success, Engineering, and Product teams to design tailored deployment strategies and deliver measurable outcomes.
Facilitate discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Perform hands-on configuration of Intercom features — including automation, workflows, technical procedures and reporting — supported by our Forward Deployed Engineers for advanced integrations.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Track key metrics on both the customer and Intercom side such as time-to-value, automation rates, and customer satisfaction, taking proactive steps to ensure successful outcomes.
Collaborate with our Product and R&D teams to surface feedback, identify improvements, and help shape future innovations.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
What skills do I need?
6+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies
Proven success managing large, complex projects with multiple stakeholders and workstreams.
Strong technical aptitude — comfortable configuring software platforms and discussing integrations, APIs, and data flows.
Excellent project management skills with a structured, proactive, and detail-oriented approach.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Experience implementing or configuring platforms like Intercom, Zendesk, Salesforce, or similar customer experience tools is a plus.
Analytical mindset with strong problem-solving, prioritisation, and decision-making skills.
Adaptability and resilience in a fast-paced, changing environment.
Passion for technology, AI, and helping customers succeed.
How will I be measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
Customer Satisfaction - Do customers receive a delightful and thorough experience as they begin their journey with Fin?
Timeliness — Are your projects on-schedule against the dedicated timelines?
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Staff/Senior Java Engineer, OKX Wallet (Web3)
Who We Are
OKX Wallet is OKX's self-custody wallet, built for users worldwide to securely and conveniently store, manage, and use their on-chain assets. The wallet backend operates in a multi-chain, multi-asset, high-concurrency environment shaped by on-chain state uncertainty and strict fund-security requirements — combining the complex-systems challenges of traditional internet backends with the transaction, signing, and on-chain interaction problems unique to blockchain.
We're looking for a Senior Java Engineer with roughly 5–10 years of backend experience: someone with strong engineering fundamentals who can independently own core modules, exercise sound judgment on complex problems, and proactively coordinate across upstream and downstream teams to drive work to completion.
What You'll Do
Own core wallet backend modules.
Build and continuously improve address management, asset synchronization, transaction construction, broadcasting, on-chain confirmation, gas estimation, nonce management, and transaction-state tracking. Understand each module's role in the full wallet flow, and keep stability, performance, and maintainability front of mind. For complex requirements, break the problem down before choosing an implementation rather than stacking code or reusing old designs.
Build transaction and on-chain interaction scenarios.
Work on transfers, token approvals, contract interactions, cross-chain, swaps, DApp connections, and signature-request handling. Understand a transaction's full lifecycle — from initiation through construction, signing, broadcasting, on-chain confirmation, and final state update — and diagnose issues like stuck transactions, duplicate submissions, state inconsistencies, and on-chain success that isn't reflected in the business system, using logs, on-chain data, and call traces.
Support multi-chain and new-chain integration.
We already support EVM, Tron, and Solana, and continuously onboard new public chains, Layer 2 networks, and asset standards. Contribute to technical research, integration design, and feature development, accounting for differences in address models, account systems, transaction structures, signing methods, fees, and confirmation mechanisms — as well as node stability, asset sync, exception compensation, monitoring, and security boundaries.
Ensure stable operation.
Contribute to day-to-day stability work — monitoring, alerting, rate limiting, graceful degradation, retries, compensation, data reconciliation, and troubleshooting. When incidents occur, help investigate, narrow scope, and fix root causes; for recurring issues, drive systemic fixes such as added monitoring, stronger fallbacks, or design improvements.
Drive your projects to delivery.
Take ownership of the modules and projects you're responsible for. On work spanning product, QA, frontend, infrastructure, or other backend teams, proactively sync information, surface dependencies and risks, and drive issues to resolution. When requirements are unclear or opinions diverge, lay out the context, offer your own judgment, and help build consensus.
Continuously raise engineering quality.
Participate in design discussions, code reviews, and system optimization. Spot unreasonable designs, duplicated logic, and latent risks, and propose actionable improvements. Document technical decisions, post-incident learnings, and best practices, and help less-experienced teammates.
Apply AI in daily development.
Use AI coding tools (Claude Code, Cursor, Codex, etc.) to assist with code comprehension, scaffolding, unit tests, code review, troubleshooting, refactoring, and documentation — validating AI output for correctness, project conventions, performance, and security rather than using it unchecked.
What We're Looking For
Solid Java backend fundamentals.
~5–10 years of Java backend experience with a strong grasp of collections, concurrency, thread pools, the JVM, network communication, and common performance issues. Proficient with Spring Boot, Spring Cloud, MyBatis, or comparable stacks, able to independently design and build medium-to-large backend modules and reason about the mechanics behind the frameworks you use.
Strong system design ability.
Experience with complex or high-concurrency systems; comfortable with idempotency, retries, compensation, caching, message queues, distributed locks, data consistency, rate limiting, and service degradation. Able to own module- or service-level design and clearly explain the core flow, failure scenarios, and key trade-offs.
Cognitive ability and judgment.
Able to understand context and goals on ambiguous problems, separate symptom from root cause, and choose a fitting solution based on business value, user experience, stability, cost, and security — rather than reflexively adding complexity.
Drive and ownership.
Able to independently own a module or project end to end, from design through development, testing, and launch. Proactively communicates and resolves dependencies, risks, and blockers, and follows through on launch outcomes rather than stopping at code merge.
Blockchain or wallet experience.
Experience with wallets, blockchain, trading platforms, on-chain data services, or related systems. Understands addresses, public/private keys, mnemonics, transaction signing, broadcasting, on-chain confirmation, gas, and nonce; familiar with the transaction mechanics of at least one of EVM, Tron, or Solana, and with token standards such as ERC-20 and TRC-20. (Strong backend fundamentals and fast learning can offset gaps in blockchain coverage.)
High security awareness.
Sensitive to private-key, signing, permission, and user-asset security; familiar with replay protection, API authentication, tamper resistance, sensitive-data protection, and least-privilege principles. Actively considers malformed input, duplicate requests, privilege bypass, and data-leak risks when building transaction features.
Independent production troubleshooting.
Able to diagnose live issues via log analysis, metrics monitoring, distributed tracing, and thread/memory analysis; can form hypotheses and narrow scope even with incomplete information. Hands-on experience with performance degradation, timeouts, message backlogs, data inconsistencies, memory issues, or unstable third-party services.
Engineering in the AI era.
Willing to use AI coding tools to improve daily efficiency and able to judge whether AI output meets real business requirements before shipping it. Has a basic understanding of prompts, context management, RAG, AI agents, and MCP, or a genuine willingness to keep learning — treating AI as an engineering tool, not requiring an algorithm/model-training background.
Nice to Have
Integration work on new public chains, new asset standards, or cross-chain protocols
Familiarity with WalletConnect, DApp Browser, or signature-request handling
Knowledge of MPC, multisig, hardware wallets, or TEE-based key-security schemes
Experience with Swap, staking, cross-chain bridges, or DeFi aggregation
Address risk detection, allow/deny lists, anti-fraud, or wallet risk-control experience
High-concurrency transaction systems, blockchain node services, on-chain data indexing, or transaction-state-tracking systems
Familiarity with RPC calls, block scanning, chain reorgs, transaction compensation, and reconciliation mechanisms
JVM performance tuning, stability governance, or complex production-incident experience
Cross-team collaboration with a track record of driving projects to delivery
Real projects built with AI — e.g. AI code review, development agents, MCP servers, intelligent troubleshooting, or knowledge bases
Follows developments in AI coding assistants and LLM applications and shares practical takeaways with the team
Perks & Benefits
Competitive total compensation
Comprehensive insurance coverage for you and your dependents
More benefits to be discussed after you join
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by the MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.
We are seeking a Senior Business Strategy & Growth Manager to help solve some of the Singapore business's most important and ambiguous growth problems.
This is not a traditional strategy role where the work ends with a recommendation, nor an operations role where established playbooks already exist. You will be given problems where the answer — and sometimes even the path to finding it — is unclear.
You might be asked to determine how we acquire a new high-value customer segment, redesign the end-to-end sales lifecycle, understand why customers are not adopting a product, or test a completely new growth channel. You will be expected to figure out what data matters, develop hypotheses, design the solution, and personally drive implementation until we know whether it works.
The environment is closer to a startup within a global company: high autonomy, significant resources to leverage, but few predefined answers. We are looking for someone who enjoys creating structure from ambiguity, challenges conventional approaches, and is equally comfortable thinking at a strategic level and getting into the operational details required to make something work.
What You’ll Be Doing
Solve Ambiguous Growth Problems
Take loosely defined commercial problems, determine the right questions to ask and data to analyse, and develop clear hypotheses and recommendations grounded in evidence.
Identify and size new growth opportunities across customer segments, acquisition channels, product adoption and monetisation, translating insights into experiments and executable business plans.
Design and test new approaches quickly, using results to decide whether to iterate, scale or stop rather than relying on established playbooks.
Build & Optimise Commercial Engines
Design and continuously improve end-to-end sales and customer lifecycles, from segmentation and lead prioritisation through outreach, conversion, activation and ongoing engagement.
Work closely with Relationship Managers and Commercial teams to identify funnel leakage, improve coverage and outreach models, develop practical sales enablement tools, and increase conversion and customer value.
Build the data, metrics and operating mechanisms required to understand what is working, diagnose problems and systematically improve commercial performance.
Drive Product Adoption & Customer Growth
Identify why different customer segments adopt (or fail to adopt) OKX products, combining behavioural data, customer insights and market intelligence to uncover barriers and opportunities.
Design and execute initiatives that improve product discovery, activation, engagement and cross-sell across the customer lifecycle.
Develop differentiated approaches for priority segments.
What We Look For In You
Exceptional structured problem-solving and commercial judgement,
with the ability to take ambiguous problems, determine what matters, develop hypotheses, and arrive at practical answers from first principles.
-Strong ownership and execution orientation.
You stay attached to problems from initial analysis through solution design, implementation, and measurable outcomes, and are willing to personally step into execution gaps rather than hand work off.
- Strong analytical capabilities and comfort working hands-on with data
to size opportunities, diagnose problems, test hypotheses, and measure results.
- Demonstrated ability to design and improve commercial or operational systems,
rather than simply execute within established processes.
- Creative and intellectually curious,
with a willingness to challenge assumptions, experiment with new approaches, and operate effectively without an established playbook.
- Strong communication and influencing skills,
with the ability to drive outcomes across senior and cross-functional stakeholders without direct authority.
- Direct experience working in or closely with Sales/Commercial teams, including customer segmentation, pipeline management, sales effectiveness, or revenue growth, is strongly preferred.
Experience in digital assets, fintech, or financial services is a plus.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an IT Operations Engineer to be the face of IT at Baseten: the person who makes technology just work for our team, in the office and remotely. You’ll own day-to-day support, office IT, and new-hire onboarding, and you’ll work alongside our IT Engineers, who design the controls and automation you’ll run and improve.
This is an on-site role based in San Francisco.
RESPONSIBILITIES
- Be the go-to point of contact for hardware, software, and access issues across a macOS-first fleet, with some Windows.
- Give every new hire a great first day, from a ready-to-go laptop to working accounts, whether they’re in the office or remote.
- Run onboarding, role changes, and offboarding through our automated workflows, and catch the exceptions they don’t cover.
- Keep the office running smoothly: conference rooms and AV, network and Wi-Fi, printers, and walk-up support on office days.
- Support new office buildouts and plan workplace IT as we grow.
- Manage IT assets, and vendor relationships, including stock and shipping for remote teammates.
- Build a self-serve knowledge base and workflows that reduce ticket volume and help people help themselves.
- Find recurring friction and automate it within our AI ITSM (Serval) and existing tools, collaborating with IT Engineering on new integrations as needed
- Handle day-to-day administration of our core SaaS tools within delegated, scoped roles.
REQUIREMENTS
- 5+ years in IT support or IT operations, ideally at a fast-growing company
- Hands-on experience supporting a macOS fleet end to end: troubleshooting login, FileVault, permission, and profile issues; enrolling devices and deploying apps and OS updates through an MDM (e.g. Kandji), including remote lock and wipe; and managing hardware through Apple Business Manager, AppleCare repairs, and reimaging for redeployment
- Hands-on experience administrating Google Workspace, Slack and Zoom
- Experience with conference room, AV, and office network setup and troubleshooting.
- Flexibility to support events in the evening may be occasionally required
- Experience with automation or scripting to streamline repetitive work.
- Excellent communication and a real care for the support experience.
- Strong organization across competing priorities in a fast-paced environment.
Ability to be in our San Francisco office 5 days a week and lift standard IT equipment.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Poland; Georgia; Dubai, United Arab Emirates; Cyprus; Romania; Bulgaria
Position: Chief Operating Officer (COO), Cryptocurrency Exchange
Reporting Line:
Reports directly to the Group Chief Executive Officer (Group CEO).
Location:
Fully Remote
General Purpose:
Responsible for launching and operationally scaling the cryptocurrency exchange, ensuring excellence in execution, regulatory compliance, and efficient business operations across all functional areas.
Specific Objectives
(~12 months):
Establish a global network of introducing brokers/key opinion leaders (IBs/KOLs) and retail partners to drive customer acquisition and platform growth.
Define and initiate the licensing roadmap across key jurisdictions to enable compliant operations and future market expansion.
Implement convenient and reliable fiat on- and off-ramp solutions tailored to the needs of each operational market.
Build and structure a scalable, cross-functional operations team to support growth, compliance, and service excellence.
Achieve operational break-even through disciplined cost management, revenue optimization, and strategic scaling.
Develop and formalize a clear, differentiated unique value proposition (UVP) to guide positioning, messaging, and go-to-market efforts.
Design and deploy a CRM, client member area (for clients and IBs/KOLs), and a back-office system to support commercial operations, partner management, and internal workflows.
Key Activities:
Establish and enforce internal operational policies and external partner standards to ensure consistent, compliant, and scalable execution.
Recruit, structure, and lead a sales team focused on acquiring and managing relationships with crypto Introducing Brokers/Key Opinion Leaders (IBs/KOLs).
Build and oversee a compact, results-driven marketing team focused on events, affiliate programs, and performance marketing initiatives.
Identify, evaluate, and onboard payment service providers (PSPs) to support reliable fiat on- and off-ramp capabilities in key markets.
Set up and operationalize a customer support function, including recruitment, training, and certification of support agents to ensure consistent service standards.
Develop a comprehensive business plan and execution roadmap outlining operational priorities, growth strategies, financial projections, and resource requirements.
Lead the rollout of a minimum viable product (MVP), conduct user testing, and validate product-market fit prior to full-scale market launch.
Establish the technological infrastructure necessary to support core operational processes and policies, including but not limited to fraud prevention, compliance, and risk management systems.
Define key performance indicators (KPIs) for all critical processes and implement a business intelligence (BI) dashboard for executive and board-level reporting.
Map and define the end-to-end customer journey to optimize user experience, retention, and conversion across all touchpoints.
Requirements
Key Competences:
Strategic and operational planning: ability to structure business models, roadmaps, and execution frameworks aligned with company goals.
Crypto-native business development: deep understanding of the crypto ecosystem, including introducing brokers, affiliate models, and fiat/crypto flows.
Regulatory and compliance acumen: familiarity with global licensing processes, risk frameworks, and operational controls for crypto exchanges.
Cross-functional team leadership: proven ability to build and manage lean, high-performing teams across sales, marketing, support, and operations.
Technology infrastructure oversight: capability to define, integrate, and govern operational tech stacks supporting KYC, fraud prevention, and customer service.
Customer experience design: expertise in mapping customer journeys and optimizing UX across digital platforms.
KPI design and reporting: proficiency in defining process metrics and leading the development of BI dashboards for internal and board-level stakeholders.
Product-market validation: experience in managing MVP launches, interpreting user feedback, and adapting offerings to improve fit and performance.
Business systems architecture and vendor management: ability to define business requirements, evaluate technical solutions, and oversee the implementation of CRM, client portals, and operational back-office systems.
Likely Current Job:
Candidates are likely serving as Chief Operating Officer or Senior Operations Leaders within:
Centralized cryptocurrency exchanges (CEXs), particularly those with hands-on experience in building support functions, partner channels, and back-office infrastructure
Crypto exchanges with global or multi-jurisdictional operations requiring licensing, fiat integrations, and scalable client-facing systems
Benefits
Employer Value Proposition:
Founding team with decades of leadership experience in crypto and FX markets, including deep expertise in liquidity provision and risk management.
Proven track record with over 100 white-label crypto exchanges successfully delivered.
Existing global network of introducing brokers (IBs), enabling immediate distribution and acquisition momentum.
Deep expertise in China and Southeast Asia markets, offering region-specific insight, partnerships, and go-to-market capabilities.
Best-in-class B2B sales processes and operational know-how across crypto and financial technology sectors.
Strategic, founder-facing role with full ownership over operational execution and platform scale-up.
Opportunity to shape and launch a new exchange brand backed by tested infrastructure and global market ambition.
Operated by founders located in clean, regulated jurisdictions, ensuring institutional readiness and long-term compliance integrity.
Clear long-term vision and strategic direction set by the founding team, with a strong commitment to sustainable growth and value creation.
Fully capitalized and execution-ready, eliminating fundraising distraction and enabling immediate go-to-market focus.
Fully functional technical MVP in place, allowing the COO to focus on scaling, partnerships, and operational excellence from day one.
Effective, hands-on board and a low-bureaucracy environment enabling fast decision-making and high operational autonomy.
Potential for equity participation, profit sharing, and meaningful long-term upside aligned with performance and growth milestones.
Flexible work model with hybrid or fully remote setup, plus access to the Group’s collective expertise and operational support resources.
Realistic path to become Chief Executive Officer (CEO) within 12 months based on performance and strategic alignment.
Backed by a larger group with fully staffed finance, customer support, and operations teams providing shared services and scalability from day one.
Assessment Process:
Candidate evaluation will consist of three interview rounds with board members, focusing on strategic alignment, operational experience, and cultural fit. Each interview will assess core competencies relevant to the role, with particular attention to execution readiness, leadership capabilities, and crypto-specific domain knowledge.
ОфисГеография найма не уточнена
seniorDenver, Colorado, United States, AMER
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