IG Group is looking for a Senior Engineer Workplace Technology to design, automate, and support secure Microsoft and Azure workplace platforms.
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IG Group is looking for a Senior Engineer Workplace Technology to design, automate, and support secure Microsoft and Azure workplace platforms.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia The Service Desk Technician provides first-level and some second-level IT support to users through phone, email, live chat, and walk-in services. The role involves troubleshooting technical issues, resolving user queries, escalating complex problems, and ensuring timely support for both on-site and remote users. Key Responsibilities Respond to IT support requests via telephone, email, live chat, and walk-ins. Provide first-level and basic second-level technical support to users. Troubleshoot and resolve hardware, software, network, and connectivity issues. Support on-site and remote users. Set up new user accounts and perform password resets. Escalate complex technical issues to second-line support teams. Track and follow up on unresolved support requests until closure. Assist with software installation and troubleshooting. Maintain and update service desk records and web pages. Ensure compliance with IT security policies and procedures. Provide 24/7 technical support on a shift basis. Maintain issue logs and report administrative and security concerns. Support the service desk team with daily technical activities. Requirements High School Diploma; a Degree in an IT-related discipline is preferred. Minimum 3 years of experience as an IT Service Desk Analyst or in a similar role. Strong computer and technical troubleshooting skills. Familiarity with Windows, Mac, and Linux operating systems. Knowledge of Wi-Fi, cellular technologies, and general IT troubleshooting. Good customer service and communication skills. Ability to troubleshoot and resolve user technical issues. Good teamwork and problem-solving abilities. Ability to work in a 24/7 shift-based environment.
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
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Настроить подборОтвечать за стабильность и доступность production-систем — с полными правами и полной ответственностью за результат. Проектировать и внедрять новые инфраструктурные решения.
Нужно будет консультировать заказчиков по кибербезопасности и защищённой архитектуре, исследовать новые техники атак и оценивать их применимость к инфраструктуре заказчиков.
-участием в процессах и решениях сложных и средних задач. -формированием обратной связи по задачам/функционалу/методикам.
Обязанности: Реализация и оптимизация базовых компонентов фреймворка. Внедрение стандартов кодирования и паттернов для повышения читаемости, переиспользуемости и масштабируемости тестов.
Location: New York Workplace: OnSite ABOUT ARCA Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy. So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has. That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own. It's a $20T market, and we think it's ready to be rebuilt. — Rron, CEO THE RECEIPTS - Stage: Series A, $64M raised - Backed by: General Catalyst, Index Ventures, Venrock - Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money), Will Guidara (former co-owner of Eleven Madison Park and author of Unreasonable Hospitality) THE TEAM We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, and Glean. We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours. THE ROLE As Arca's Head of Tax, you'll build our tax practice from zero — the first tax hire, with a blank page and a mandate to make tax a proactive part of clients' financial life. Tax is where most of our clients feel the most friction, feel the most uncertain, and get the least help. A scramble for documents every spring, a preparer who sees one year at a time, and a wealth advisor who's never quite looped in. We think tax should be continuous, coordinated with the rest of the plan, and done ahead of the deadline instead of after it. You're here to build an AI-native tax practice from day one including the document gathering process, return preparation and review, client projection/planning before a client thinks to ask, and more. You'll design what the agents do, where a professional's judgment has to step in, and ensure end-to-end quality. This is a hands-on role involving return preparation, directly helping clients on their most complex situations, partner closely with our wealth advisors so tax and investment advice move as one, and own the service as a business: pricing, revenue, capacity, and the team you'll hire behind you. Most of your time goes to two things: doing the tax work and designing the platform that does it better, sitting next to the engineers who build it. WHAT YOU’LL OWN - The tax practice. What we offer — starting with individual returns (1040s) and year-round planning, projections, and notices, and expanding to business returns (S-corps and other entity returns) for clients who own businesses — who it's for, and the standard every engagement is held to. You set the scope, the service model, the quality bar as well as selecting vendors (core tax return software in particular) to enable the business. - An AI-native tax process. End-to-end design of how tax work gets done at Arca — document collection, data normalization, preparation, review, filing, and post-filing. You'll work side by side with engineering and product to build it, and be the domain authority on every workflow. - Clients. You prepare, review, and own returns for clients whose situations take real expertise: stock options and RSUs, business income, S-corp owners, rental real estate, and multi-state filings. You explain tax in plain English and give clients confidence their needs are handled. - Partnership with our wealth advisors. Tax and investment advice as one plan, not two silos. You work with advisors on tax-loss harvesting, Roth conversions, charitable strategy, equity comp exercise timing, and withholding and estimated payments — and build the playbooks so advisors know when to bring you in. - Risk, compliance, and quality. Preparer standards, Circular 230 obligations, data security, engagement letters, review protocols, and an audit trail for every AI-assisted step. - The team. Hiring the preparers, reviewers, and specialists who come after you, and deciding which work we keep in-house versus partner on. EXAMPLE PROBLEMS YOU’D WORK ON These are the kinds of questions the first year of this practice has to answer. - Tax season without the scramble. We already manage client accounts and know most of their financial picture. What does it take to have 80% of a return assembled before a client uploads a single document — and how do agents chase the remaining 20% seamlessly? - Where the agent stops and the professional starts. An agent can reconcile a 1099-B in seconds. It probably shouldn't be the one deciding how to treat a messy ISO disqualifying disposition. Drawing that line, and building a review layer that makes AI-prepared work more reliable than the traditional kind, is the core design problem. - Tax as a year-round signal. A client gets a bonus, sells a rental, or exercises options in July. How does the platform notice, rerun the projection, and get the right recommendation in front of the advisor while there's still time to act? - One plan, two disciplines. Every rebalance has a tax consequence, and every tax decision changes the investment plan. Designing how tax and wealth advice move together, inside one system, is what makes the model work. THE KIND OF PERSON WHO THRIVES HERE You’re excited by ownership, ambiguity, and building things that matter. - You're a licensed tax professional. Active CPA license required, with 8–15+ years in individual and high-net-worth tax experience at a top firm, family office, or planning-focused practice. You've prepared and reviewed complex 1040s yourself and signed off on others' work. Equity compensation, rental real estate, and multi-state are familiar ground, and you're comfortable with the business returns that come with owner-clients: S-corps, partnerships, and C-corps. - You're a change agent. You've stood up a practice, introduced a new service line, or materially improved ways of operating. You take initiative, operate independently, and have driven impact and results. - You're AI-pilled. You already use AI in your work and have strong opinions on which parts of the tax process it should own. You don't need to write code; you need to know exactly what's slow, what's error-prone, and what a great system would do instead — and enjoy working next to the engineers who build it. - Clients and advisors trust you. You can sit with a client and make a complicated situation feel simple, and you see wealth advisors as partners. Experience working alongside a wealth management or RIA practice is a big plus. - You hold a high bar because of what's at stake. This is people's money, their filings, and their standing with the IRS. "Good enough" means something different when a mistake shows up as a notice in someone's mailbox. - You're someone people actually want to be in the room with. This is a small team, one office, five days a week, working on problems that don't have clean answers. Kind, direct, and low-ego, you can give candid feedback without being a jerk, and you're genuinely energized by this environment. WHY NOW IS THE MOMENT TO JOIN This is a narrow window with unusually high leverage. - You're the first. No legacy process, no inherited tools, no one else's practice to fix. Whoever takes this on defines tax at Arca. - The clients are already here. We have real advisors and over $1B in client assets on the platform, and more firms and advisors joining. You're building a practice with demand on day one. - The platform is live. Agents already do real work for our advisors. You get to extend a working system into tax rather than wait for one to be built. - Tax is the next chapter. As Arca expands from wealth management into tax, estate planning, insurance, and beyond, tax is the first step. The patterns you set become the template for every service line after it. Benefits: Medical, dental, and vision insurance, a 401(k), and more.
Location: 1 City Place Drive, Suite 285, Creve Coeur, MO 63141 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team! The Commercial Insurance Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. Accounts are small to middle-market accounts for architect & engineering clients. While the Account Manager will work with new clients produced by others, the Account Manager will not be expected to develop new business. WHAT WE’RE LOOKING FOR: REQUIRED : Candidates with commercial property & casualty account management experience , preferably at least 2+ years. Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions, and who thrive on providing great customer service to internal and external clients. Location: REQUIRED - This is a HYBRID role; qualified candidates must be able & willing to work 3 days a week in our St. Louis, MO (Creve Coeur) office. WHAT YOU’LL DO: The Account Manager’s main function is to provide day‐to‐day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients. A detailed list of job duties include (but are not limited to): Handle day‐to‐day client issues and questions via phone or email including: Answer client questions and resolve client problems Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution Appropriately document customer service transactions Handle changes in exposure and manage related endorsement and documentation process Forward contract reviews to appropriate resources Forward certificate of insurance requests to appropriate resource Issue Auto ID Cards as needed Create and update account information in the shared database Claims reporting Assist with processing of invoicing and order financing when appropriate Proactively manage the insurance renewal and new business process in accordance with EPIC’s timing standards. Pre‐complete insurance applications Send request for information to clients Follow‐up on collecting information Submit information to insurers Negotiate policy terms Obtain options from competing insurers as needed Prepare insurance proposal including analysis and comparison of options (if applicable) and present to client (mostly via phone or web) Prepare documentation including invoicing and confirmation of coverage Review and email policies to clients Use agency management system (Sagitta) as appropriate throughout the process Job Accountability Measures Customer satisfaction; retention Adherence to established procedures Timing and quality of service Technical accuracy; attention to detail Positive professional attitude; leadership Proactive problem‐solving Effective communication Personal development Avoidance of errors and omissions Meet or exceed agreed‐upon goals WHAT YOU’LL BRING: Full knowledge of Property & Casualty lines of coverage and services Recognize problems and respond appropriately Able to analyze situations logically in order to draw solid conclusions Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel Strong attention to detail and time management abilities Strong ability to multi-task and assign priority Ability to work effectively and efficiently both with and without direct supervision Ability to work effectively and efficiently in a team environment as well as independently Strong interpersonal communication skills, both written and oral Education and/or Experience: High school diploma or G.E.D. equivalent required. College degree preferred. Two or more years' experience in mid-size brokerage working with commercial P&C accounts is strongly preferred Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. Certificates / Licenses: Property and Casualty Broker License COMPENSATION: Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-AT1 #LI-Hybrid
• Принимать входящие звонки от действующих клиентов Банка.
Обязанности: Обеспечение стабильной, безопасной и непрерывной работы сетевой-инфраструктуры компании, поддержание критичных корпоративных сервисов, участие в развитии ИТ-инфраструктуры. • Администрирование территориально распределенной сетевой инфраструктуры Компании на базе оборудования Cisco o Управление внешним периметром (FW/NAT/VPN/IPSEC).
Проведение комплексного анализа текущего состояния защищенности ИТ-инфраструктуры, выявление уязвимостей и векторов угроз; Полный цикл внедрения, настройки и последующего сопровождения систем защиты информации (СЗИ);
Обеспечение исправного функционирования и настройка систем видеоконференцсвязи; Сопровождение и организация мероприятий с использованием аудио-видео оборудования в переговорных комнатах, актовом зале и выездные мероприятия на площадке предприятия в цехах;
Администрирование крупной инфраструктуры 1С (настройка, обновления, регламентные задания). Анализ и предотвращение инцидентов.
Задачи: — Обработка обращений VIP пользователей и оказание технической поддержки. — Техническое консультирование пользователей и инженеров подрядных организаций. — Организация работ и техническое обслуживание компьютерной и печатающей техники офисов, включая установку и настройку компьютерного и периферийного оборудования. — Установка ОС Windows и программного обеспечения на ПК, физическое перемещение оборудования, диагностика и ремонт оборудования. — Сопровождение внутренних, внешних мероприятий и видеоконференцсвязи (ВКС). Требования: — Понимание основных принципов ITSM. — Знание принципов построения локальных и глобальных вычислительных сетей, основ сетевой инфраструктуры Microsoft. — Знание принципов работы TCP/IP, DNS, DHCP, почтовых программ. — Знание аппаратной части ПК, опыт сборки, диагностики и ремонта ПК. — Знание ОС MS Windows 7, Windows 10, Windows 11. — Владение MS Office 2010-2019. — Знание мобильных операционных систем iOS и Android. — Опыт работы с системами ServiceDesk. — Опыт работы с печатной техникой. — Навыки работы с Microsoft Active Directory и DHCP. — Опыт работы с системами удаленного доступа. — Желательно навыки работы с SCCM на уровне запуска заданий и сбора информации. — Опыт диагностики и настройки телефонии Cisco Unified Communications Manager. — Навыки настройки клиента Cisco anyconnect. — Опыт установки и настройки клиентов электронной цифровой подписи (ЭЦП). — Опыт работы с системами видеоконференцсвязи и понимание принципов их работы. Условия: — ДМС со стоматологией в лучших клиниках страны. — Собственный фитнес-центр в офисе в центре Москвы с оборудованием Milon для «умных» тренировок. — Возможность проходить внешнее обучение после успешного прохождения испытательного срока и обучение на курсах корпоративного портала. — Премиальные условия на все виды страхования для сотрудника и близких родственников. — Реальные возможности профессионального и карьерного роста. — Оформление в соответствии с ТК РФ. — Гарантия стабильности и долгосрочного сотрудничества. — Забота о детях сотрудников: скидки в детские лагеря и подарки на Новый год. — Удобное расположение офиса.
Location: European Union Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Mobile Growth Manager to take full ownership of monetization and retention for our AI LLM chat mobile app on iOS and Android. You will be accountable for how much revenue each mobile user generates and for how long they stay. This is a senior, hands-on role with end-to-end ownership. You own the funnel from store listing to first session, trial, paid conversion, renewal and win-back. You decide what to test, what to scale and what to cut, and you are accountable for the results. We need someone who has grown ARPU and retention on subscription apps, who can run experiments quickly and independently, and who knows how to work within Apple and Google subscription rules. You will manage performance against real revenue data (ARPU, trial-to-paid conversion, ROI D7, retention and cohorts), not vanity metrics. We also work AI-first, and we expect you to use Claude and automation to move faster. KEY RESPONSIBILITIES - Own mobile growth end to end: from store page to paid conversion and renewal, across strategy, experimentation, launch, reporting and documentation. - Deliver a quarterly ARPU target on mobile (set against a measured baseline), through conversion, retention and perceived product value. - Own the paywall and pricing: offerings, packaging, trial and intro-offer structure, price tests by geo, and placement. Run them through RevenueCat or an equivalent. - Own onboarding and activation: shorten the path to the first moment of value and fix drop-offs in the first session and first week. - Build retention and win-back loops: push, in-app messaging, cancellation-save flows and involuntary-churn recovery (billing retries, grace periods). - Own store conversion: ASO, listing and screenshot tests, ratings and review prompts on the App Store and Google Play. - Keep web and app aligned: manage the web-to-app handoff and make sure subscribers get a consistent experience and entitlement across both. - Manage signal quality: subscription and in-app events, attribution and MMP data, and measurement under iOS privacy rules (ATT / SKAdNetwork). - Run a structured experiment process: own the mobile backlog, with a clear hypothesis, target metric and kill/scale rule for every test. Run the A/B tests end to end. - Review sessions daily: find friction, drop-offs and behavioural patterns, and turn them into backlog items. - Build the reporting: Mixpanel dashboards and a weekly report on mobile ARPU, trial conversion, ROI D7 on matured cohorts, 1-hour cancellation and retention. - Own policy compliance: keep paywalls, subscription disclosure, refunds and store listings within Apple and Google rules, with prevention-first checks before launch. - Prototype with AI: use Claude and automation for prototypes, analysis, QA and reporting, and ship the ones that work. - Diagnose drops and spikes quickly and act on them. - Document tests, learnings and playbooks. QUALIFICATIONS MUST-HAVE EXPERIENCE - 5+ years in mobile growth, product growth or lifecycle roles on subscription apps. - Proven, measured ARPU, conversion or retention gains on a live subscription app, on both iOS and Android. - Strong understanding of subscription economics: trials, intro offers, renewals, LTV, payback windows and cohorts. - Hands-on paywall and pricing experimentation (RevenueCat, Superwall or similar). - Hands-on with Mixpanel or an equivalent: funnels, cohorts, custom boards. - Experience with StoreKit and Google Play Billing mechanics: grace periods, billing retries, refunds, cancellation flows. - Experience with MMPs (AppsFlyer, Adjust, Singular or similar) and with ATT / SKAdNetwork-era measurement. - Experience with push and in-app messaging tools and with building retention mechanics. - Working knowledge of ASO and store listing conversion. - Strong experiment discipline: hypotheses, sample sizing, readouts and clean decisions. - Daily use of Claude or other AI tools for prototyping, analysis and writing. - Ownership mentality: you run the funnel with minimal supervision and take responsibility for outcomes. NICE TO HAVE - Experience with AI or consumer-subscription products. - Experience with web-to-app subscription funnels. - Experience coordinating paid acquisition with product conversion, as a partner to a UA lead. - Experience working under strict platform policy (subscription disclosure, ROSCA-type rules). LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Read more about it here: Independent Contractor Agreement https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! LIFE AT RUBY LABS At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe. We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.
Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD Our Salesforce org is the system of record for how Docebo sells, renews and serves customers. It carries CPQ, document generation, e-signature, provisioning and billing integrations, and a growing set of AI-driven workflows. The team that runs it is small, senior, and split between Canada and Italy. We've spent this year putting real structure behind it: a formal development lifecycle, a definition of ready for every ticket, a security standard for integrations, and a hardening program that is cleaning up years of accumulated access. We're adding a senior developer to carry that forward. You'll build on the platform every week, but you'll also be one of the people the rest of the team turns to when a design needs a second opinion, a connected app needs scrutiny, or a request needs someone to say "not like that, and here's why." ⚡ THE DAY-TO-DAY - Design and build. Deliver production-quality solutions in Apex, Lightning Web Components, Flow and platform configuration, from a clear problem statement through solution design, build, test and release. You'll work the full lifecycle, not just the ticket in front of you. - Integration security and governance. Review every new or changed integration against our integration security standard: connected app scopes, OAuth and token lifecycle, dedicated Okta-provisioned integration users, least-privilege permission sets. You'll push back on anything that asks for more access than it needs and document the decision. - Code and design review. Act as a reviewer for the team's pull requests and solution designs. Hold the line on maintainability, test coverage, deployment readiness and SOX-relevant change controls, and give feedback people can act on. - Platform health. Own a share of the technical-debt and hardening backlog: retiring unused automation, consolidating permission models, cleaning up legacy packages and integration users, and reducing the org's risk surface one deliberate change at a time. - Access and provisioning backstop. Be a point person for user activation, license allocation and permission assignment, and help move that work from manual cloning toward documented roles and automation. - Delivery partnership. Work directly with Revenue Operations, Finance, Marketing and Customer Success on scoping, and with the team's administrators and QA partner on testing and release. Take part in the daily check-in and the biweekly backlog and capacity review. - AI in the day-to-day. Use AI tooling to move faster on triage, documentation and build, and apply the judgment to validate what it produces before it ships. We care about both halves. 🌟 YOUR SUPERPOWERS - Deep hands-on Salesforce development. Several years shipping Apex, Lightning Web Components, Flow and integrations (REST, platform events, middleware) in a production org with real users and real release discipline. - A security mindset. You understand connected apps, OAuth scopes, permission sets, profiles and integration users well enough to spot a risky configuration and explain the fix. You treat "valid until revoked" as a problem, not a default. - Review experience. You've reviewed other engineers' code and designs and know how to be direct and useful at the same time. - Comfort in a governed environment. SOX controls, structured deployment windows, mandatory UAT, a source-control-backed deployment pipeline (we use Gearset and GitLab). - Clear communication, written and spoken, with technical and non-technical stakeholders. You can explain a trade-off to a VP and a defect to a developer. - Independence and judgment. You scope your own work, ask for clarity early, and don't wait to be told that a request is under-specified. - Working hours that overlap the team. Our daily check-in runs at 09:30 Eastern / 15:30 Central European; you'll need to be reliably available for it from either location. 🎯 BONUS POINTS - Salesforce Platform Developer II, Application Architect or Integration Architect certification. - Experience with Salesforce CPQ or Revenue Cloud, Conga or similar document generation, DocuSign, or a billing migration (we're moving billing to NetSuite). - Experience with Slack, Okta, Fivetran or Datadog as they relate to a Salesforce org. - Exposure to Data Cloud or Agentforce. - Italian language skills, or prior experience on a team split across North American and European time zones. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Berlin, Germany Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Mandarin and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Mandarin Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!