Вакансии

• Получать задачи от руководства и заказчиков, уточнять требования и организовывать их передачу в разработку. • Планировать этапы реализации проектов, согласовывать сроки и приоритеты.

Location: Brazil Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments. You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale. In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment. What you bring - 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Brazil - Fluent in Portuguese and English - Familiarity and experience with building and deploying AI agents - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Strong understanding of the LATAM market landscape and cultural nuances - Self-motivated and able to work independently in a remote or distributed team environment #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About the role As a Senior Product Manager on the PDF Expert team, you will own a product area end-to-end: identify high-impact opportunities, lead discovery, align cross-functional teams, and drive initiatives from idea to launch and measurable impact.

Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.

As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs.

Что важно: 5-7+ лет в Product Management ,2+ года на одном месте без совмещения ролей, опыт в B2C mobile, понятная карьерная прогрессия Junior → Middle → Senior, управление/менторство PM, полный цикл продукта, работа с Retention/DAU/конверсиями, Amplitude, roadmap и product discovery.

• Практический опыт настройки и развития поиска в e-commerce. • Самостоятельная работа с поисковыми механизмами.

— Развивать отдельное направление продукта, формировать roadmap и определять приоритеты. — Собирать и анализировать требования бизнеса, учитывать изменения в регулировании.

— Растить retention D7/D30 и конверсию в оплату, снижать отток платящих.

• Управление проектами полного цикла - от формирования идеи до релиза. • Самостоятельный сбор, анализ и формализация бизнес-требований.

Location: Москва Мы – команда экспертов, объединенных общей страстью к искусственному интеллекту и рекомендательным системам (RecSys). Нашей главной задачей является создание современной, масштабируемой рекомендательной платформы, способной предвосхищать ожидания пользователей, предлагая персонализированные рекомендации на каждом этапе их взаимодействия с экосистемой Сбер. Наши решения охватывают широкий спектр отраслей: от финансов и e-commerce до индустрии развлечений и здравоохранения. Развитие нашей платформы строится вокруг внедрения новейших state-of-the-art (SOTA) моделей. Мы следим за мировыми трендами, экспериментируем с новыми подходами, внедряем их как часть платформы и доводим до конкретного применения в бизнесе. Мы ищем Product Manager для формирования видения и стратегии развития рекомендательных сервисов. Ваша роль будет ключевой в определении того, что и зачем мы строим, чтобы технологии приносили максимальную пользу бизнесу и пользователям. Если вы умеете находить баланс между пользовательской ценностью, технологическими возможностями и бизнес-эффектом — присоединяйтесь к нам! Обязанности * разрабатывать продуктовую стратегию развития рекомендаций, определяя образ результата и дорожную карту (Roadmap) * проводить исследование рынка и конкурентов по рекомендациям, выявлять лучшие практики и адаптировать их под экосистему Сбера * исследовать клиентское восприятие рекомендаций (качественные и количественные методы), выявлять боли и точки роста пользовательского опыта * определять продуктовые метрики качества рекомендаций и связывать их с бизнес-показателями * оценивать эффект от рекомендаций и их улучшения (финансовые показатели, лояльность, retention и др.) * взаимодействовать с лидерами других продуктовых команд для синхронизации кросс-функциональных проектов и интеграции рекомендаций в различные поверхности * формировать и приоритизировать бэклог гипотез, работать в связке с Data Scientists, Аналитиками и Разработкой для реализации фич * презентовать результаты и стратегию стейкхолдерам и топ-менеджменту, защищать интересы продукта. Требования * опыт работы Product Manager от 3-х лет в стриминговых сервисах * понимание принципов работы ML/AI (на уровне взаимодействия с командой Data Science) * навык разработки продуктовых стратегий и управления жизненным циклом продукта (PLC) * сильная аналитическая база: умение работать с данными, определять метрики успеха и проводить A/B-тесты * опыт исследования пользовательского опыта и проведения CustDev / глубинных интервью * отличные коммуникативные навыки, умение вести переговоры на уровне руководителей направлений * системное мышление и умение работать в условиях неопределённости * владение инструментами продуктовой аналитики и управления задачами. Условия * комфортный современный офис рядом с м. Кутузовская * возможность выбрать удобный график – офис/гибрид * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * программа адаптации и помощь руководителя на старте * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

TYB are looking for an Implementation Manager to lead brand onboarding, manage implementations, and improve scalable onboarding processes.

Factory is looking for a Technical Enablement Manager to build technical enablement programs across the customer lifecycle.

Plaid is looking for a Product Manager to lead connectivity platform discovery, roadmap strategy, technical trade-offs, and performance metrics.

Location: United States; Canada (BC & ON only) Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. Our Customer Success team works with Webflow’s most high-impact Enterprise customers, helping them launch successfully, adapt quickly, and get the full value of our AI-native website experience platform. We’re the team that stays with customers from day one through renewal, guiding their strategy, unblocking their teams, and connecting them with the right experts across Webflow. As the primary partner for our strategic accounts, we play a central role in their long-term success — and in Webflow’s. By driving adoption, uncovering new use cases, and championing meaningful outcomes, we influence growth, retention, and the overall strength of our Enterprise business. We’re looking for a Senior Customer Success Manager who can step into that role with confidence: the trusted advisor who sees the big picture, the operator who can bring cross-functional teams together, and the advocate who ensures customers stay with us and grow with us because of the results we help them achieve. ABOUT THE ROLE: - Location: Remote-first (United States; BC & ON, Canada) - Must be based in the Pacific Time Zone - Full-time - Permanent - Exempt - Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. - United States (all figures cited below in USD and pertain to workers in the United States) - Zone A: $174,500-205,000 - Zone B: $161,700-190,000 - Zone C: $151,500-178,000 - Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada) - 166,000-195,000 For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy. - Reporting to the Manager, Customer Success. As a Senior Customer Success Manager you’ll: - Build strong, trusted relationships across your customers’ orgs, from exec sponsors to hands-on users, and guide them through every stage of their Webflow journey. - Get deep into your customers’ goals, workflows and tech stack so you can help them use Webflow’s platform to power more of their digital footprint. - Lead account strategy with clarity and confidence. Rally cross-functional partners around a shared success plan that drives adoption, impact, and measurable business outcomes. - Own renewals, forecasting, and account health. Spot expansion opportunities and new use cases, and partner with Sales on growth. - Turn usage and consumption patterns into adoption plans, forecasts, and expansion opportunities. - Lead discovery workshops and pilots for AI use cases. Help customers move AI agents from pilot to production and navigate rollout, adoption, and change management. - Define success criteria and ROI with each customer. - Run high-value executive conversations that surface progress, risks, and results and clearly show why Webflow is essential to the customer’s business. - Partner with Sales, Technical Architects, Forward Deployed Engineers, and Services Providers to steer complex accounts toward successful launches, scalable architectures and strong renewal outcomes. - Bring the customer’s voice back into Webflow with crisp insights that shape product direction, improve our processes, and help us deliver an even better Enterprise experience. - Travel up to 15% (1-2x per quarter) ABOUT YOU: Requirements: - BS / BA college degree or relevant experience - 5+ years of relevant experience advising Enterprise customers in a SaaS or digital experience environment, ideally in a role where you owned adoption, renewal, uncovering expansion and long-term customer health. - Experience managing usage, consumption or credit-based accounts. This includes tracking utilization against commitments, managing burn-down and forecasting renewals and expansion from usage trends. - Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required. - Experience in at least one of the following: - Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations. - Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations. You’ll thrive as a Senior Customer Success Manager if you: - Dig into a customer’s business using financial filings, industry research, and internal data to spot risks, opportunities, and growth paths. - Have hands-on AI fluency: you have worked with agents, connectors, or MCP-style integrations, and you can explain AI tools to executives and technical teams in terms of business outcomes. - Read product usage data, spot early signs of churn or underuse (such as slowing consumption, dormant users, and stalled workflows), and turn them into an action plan before renewal. - Stay on top of details, keep cross-functional partners aligned, and maintain momentum in a fast-moving environment through strong organizational and project management habits. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Задачи: — Ведение внутренних проектов и инициатив компании от этапа идеи до реализации — Погружение в бизнес-процессы подразделений и выстраивание эффективного кросс-функционального взаимодействия — Ведение проектов по автоматизации процессов, внедрению новых программ, сервисов и внутренних решений — Организация и проведение рабочих и статусных встреч, фасилитация обсуждений — Фиксация задач, распределение зон ответственности и контроль сроков исполнения командами — Ведение трекинга задач и регулярный follow-up по статусам проектов — Подготовка консолидированной отчетности по проектам и инициативам — Подготовка профессиональных презентаций: графики, схемы, аналитика, визуализация процессов и результатов — Сбор, структурирование и анализ данных для презентаций — Выявление точек роста и улучшений в процессах компании, инициирование изменений Требования: — Опыт работы Business Project Manager /Project Manager / Project Coordinator/ Business Operations Manager — Навыки ведения проектов и системного трекинга задач — Умение эффективно взаимодействовать с разными подразделениями и доводить задачи до результата — Сильные организационные и коммуникативные навыки — Аналитическое мышление и умение работать с данными — Опыт подготовки презентаций, отчетности и визуализации информации — Масштабное видение процессов — Будет плюсом: владение AI-инструментами и опыт автоматизации рутинных процессов с их помощью Условия: — Гибкие льготы Qazyna с ежегодным лимитом, который можно распределять между медициной, спортом, обучением, путешествиями и другими направлениями (35 категорий) — Корпоративные скидки на билеты на мероприятия Ticketon — Возможность влиять на индустрию и работать в масштабном проекте, влияющем на культурную жизнь миллионов людей — Сложные и интересные задачи с постоянным ростом — Обучение и развитие, тренинги, профессиональное развитие и возможности для карьерного роста — Корпоративы и командные мероприятия — Работа в сильной команде в составе Freedom Holding Corporation

Задачи: — создавать кликабельный прототип и основной фронт продукта с помощью ИИ (Claude Code, Codex, Cursor, v0, Lovable) на уровне продуктов крупных технологических компаний; — разрабатывать роадмап и CJM, включая этапы, сроки, ресурсы и риски; — самостоятельно выходить на рынок, находить вендоров и партнёров с API, вести переговоры, получать договоры и доступы; — рассчитывать экономику продукта и демонстрировать результаты партнёрам. Требования: — опыт запуска продукта с нуля, включая сборку прототипов с использованием ИИ; — развитый визуальный вкус, понимание сетки, типографики, анимаций, мобильных экранов и их состояний; — опыт запуска интеграций с внешними партнёрами и построения роадмапов; — понимание API и интеграций на уровне постановки и проверки (без необходимости быть разработчиком); — умение считать экономику продукта: оборот, комиссии, доли сторон; — предпочтение кандидатам с опытом работы в крупных технологических компаниях. Условия: — достойная оплата; — прозрачный и понятный бонус с постоянным ростом дохода.

Мы ищем специалиста: продуктового менеджера с коммерческой хваткой и бренд менеджера с аналитическим складом ума. Управление жизненным циклом продукта и полная ответственность за бренд на всех этапах — от разработки ассортиментной матрицы до продажи;