The Director of Co-Manufacturing & Procurement is responsible for overseeing Glossier’s purchasing strategy, vendor relationships, and supply chain operations to acquire goods and services cost-effectively.
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The Director of Co-Manufacturing & Procurement is responsible for overseeing Glossier’s purchasing strategy, vendor relationships, and supply chain operations to acquire goods and services cost-effectively.
Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Data Engineer at GitLab, you'll build, run, and maintain the pipelines and infrastructure that bring data from our enterprise applications, internal systems, and GitLab's software as a service (SaaS) platform into our data platform. Your work will power company reporting, data science, and artificial intelligence (AI) self-service. You'll own features end to end, from source integration to tested, monitored, documented data ready for use. You'll focus on keeping the platform reliable, secure, and cost-efficient as data volumes and AI usage grow, and making governed data ready for AI tools, agents, and Model Context Protocol (MCP)-based access. This is an AI-first role: you'll use AI coding agents every day while maintaining high standards for code review and testing. You'll report to the Director, Data Platform. What you’ll do Build, extend, and maintain extract, load, transform (ELT) pipelines from enterprise applications such as Salesforce, Zuora, Zendesk, and Marketo, internal systems, and the GitLab SaaS platform. Integrate data through application programming interfaces (APIs) and event sources such as Snowplow. Manage and maintain the infrastructure behind the platform, including SaaS tools such as Snowflake, Fivetran, and Monte Carlo, and self-managed services such as Airflow and Kubernetes. Write maintainable, well-tested, performant Python and Structured Query Language (SQL) code that meets our internal standards, and review GitLab team members' merge requests. Own day-to-day platform operations: triage and resolve failed pipelines, infrastructure issues, and GitLab team member requests. Use monitoring, service-level agreements (SLAs), data contracts, query and warehouse tuning, and data quality checks to keep the platform reliable and cost-efficient. Partner with Analytics Engineers, Data Analysts, Data Scientists, Data Governance, and business partners so data lands in the shape they need for downstream use. Use AI coding agents such as Claude Code, OpenCode, GitLab Duo, or similar tools to speed up development, debugging, testing, and documentation without compromising review rigor. Apply role-based access control (RBAC) and masking policies to make governed data available to AI tools and agents. Handle data subject to Sarbanes-Oxley (SOX) controls, material nonpublic information (MNPI), and personal data safely. Ship medium-sized features independently in small, iterative merge requests, and document architecture and runbooks in the handbook. What You'll Bring Professional experience shipping production data pipelines in Python. Deep, hands-on SQL skills and experience with a cloud data warehouse; Snowflake is preferred. Hands-on experience with ELT or extract, transform, load (ETL) pipelines at scale, including incremental loads, schema changes, backfills, and API ingestion. Experience with orchestration tools such as Airflow, familiarity with dbt, and solid data modeling fundamentals, including Kimball dimensional modeling. Experience running and troubleshooting data infrastructure, with comfort using Git-based workflows, continuous integration and continuous delivery (CI/CD), and code review. Hands-on experience using AI coding tools in your daily work, with an understanding of where they help and where they fall short. Clear written communication, the ability to use GitLab, and comfort working asynchronously in a fully remote organization in line with GitLab's values. Preferred, not required: experience with Snowflake; Docker, Kubernetes, Google Cloud Platform (GCP), or Terraform; SaaS application APIs such as Salesforce, Zuora, or Zendesk; data observability tooling; or Snowflake administration. About the team The Data Platform team within Enterprise Data is responsible for a scalable, reliable and secure data platform for data analytics at GitLab. That includes managing and maintaining the infrastructure we use, both SaaS and self-managed, and building and maintaining the data pipelines that bring data into it. We make data reliable, secure and ready for analytics, data science and AI tools. As more questions go straight to AI tools and agents, the platform underneath has to be more reliable, better governed and more cost-efficient than ever. We're fully remote and globally distributed, and work asynchronously through issues, merge requests and the handbook. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
IG Group is looking for a Data Scientist to build predictive models and turn APAC customer data into commercial, marketing and finance decisions.
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Настроить подборLocation: Kansas City, United States Keller Executive Search is partnering with a growing business in the commercial furniture and wholesale distribution sector to appoint a Director of Customer Experience. The Director will bring multisite service teams together under a consistent, accountable operating model while preserving valuable local knowledge and customer relationships. The mandate includes developing leaders, standardizing workflows from order placement through post-sale support, improving cross-functional coordination, and establishing meaningful measures for response time, resolution, order accuracy, and customer satisfaction. The successful candidate will define process and data requirements, evaluate service technology, and implement practical automation that improves productivity and scalability. This hands-on leader will move comfortably between long-term planning, team coaching, complex escalations, and daily operational problem-solving. Key Responsibilities Lead, coach, and develop customer service leaders and representatives across eight locations Establish clear expectations, accountability routines, development plans, and succession coverage for key roles Build an integrated service model with shared standards, resources, ownership, and documented local exceptions Standardize workflows for inquiries, orders, returns, warranties, claims, escalations, and follow-up Improve handoffs among Customer Service, Sales, Operations, Supply Chain, Distribution, and Finance Resolve complex customer and dealer issues while addressing their underlying operational causes Define service KPIs and establish reporting for response time, resolution, order accuracy, and customer satisfaction Translate performance data and customer feedback into prioritized improvement initiatives Establish a structured voice-of-the-customer process with clear ownership and follow-through Define requirements for CRM, ERP, ticketing, reporting, automation, and other service technology improvements Lead technology implementation, employee training, user adoption, and measurement of operational results Oversee staffing, recruitment, onboarding, training, performance management, and workforce planning Additional Information Full-time, permanent position On-site role in Kansas City, Dallas, or Minneapolis Requirements Proven direct leadership of customer service, customer experience, or customer operations teams, including coaching, expectation-setting, and performance accountability Substantial personal ownership of a multisite service integration, consolidation, or centralization initiative Demonstrated success standardizing customer service processes and delivering measurable operational improvements Experience defining service KPIs, establishing reporting practices, and using analysis to improve decisions and results Track record of implementing ERP, CRM, ticketing, reporting, workflow, or automation improvements with successful user adoption Experience managing distributed teams and developing managers or frontline leaders Working knowledge of B2B order management, distribution, logistics, returns, claims, or comparable physical-product workflows Hands-on, collaborative leadership style with strong communication, analytical judgment, and cross-functional influence Availability for full-time, permanent, on-site employment at an approved client location Preferred Seven to ten years of progressive customer service, customer experience, or operations experience, including five or more years in leadership Experience in wholesale distribution, furniture, manufacturing, dealer networks, or another order-to-delivery environment Experience integrating service teams following mergers or acquisitions Practical experience implementing AI or automation within customer service operations Experience establishing a structured voice-of-the-customer program Experience evaluating or managing outsourced service providers Bachelor's degree in a related field Professional proficiency in Spanish Benefits Base salary of $120 000 - $150 000 Medical, dental, and vision insurance 401(k) retirement benefit Paid time off Agency statement Keller is a recruitment agency serving clients from startups and non-profits to multinational corporations, emphasizing ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. Learn more about the firm and our candidate services on our website . Equal Opportunity policy Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity: Keller Executive Search and our clients are Equal Opportunity Employers. Qualified applicants receive consideration without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: We are committed to a diverse, inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: We provide reasonable accommodations to individuals with disabilities and pregnant individuals, determined through an interactive process. Compensation Information: For client positions, compensation is listed in the job post or shared during interviews per applicable law; salary ranges are included where legally required. Actual salary may depend on skills, experience, and comparison to current employees in similar roles, and ranges may vary by role and location. Compliance with Laws: We comply with federal, state, and local nondiscrimination laws across all employment terms, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status is expressly prohibited. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify; details will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: See our Privacy Policy at www.kellerexecutivesearch.com for the categories of personal information collected for recruiting and employment. Colorado, Nevada, New York City, California, and Washington Residents: Compensation is listed in the job post or provided during the interview process. We are committed to pay equity and conduct periodic pay equity analyses per applicable law. State-Specific Information: Rhode Island: We do not request or require salary history. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not ask about salary history unless voluntarily disclosed. Veteran Status: We provide equal opportunities to veterans and comply with applicable state veteran preference laws. Veterans, please let us know during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use AI tools solely to support human review of candidate qualifications and materials. AI never automatically rejects, disqualifies, or makes final hiring decisions; all AI-assisted evaluations are reviewed by experienced recruitment professionals, and qualified human recruiters make all hiring decisions. Our use of AI aims to enhance fairness, consistency, and efficiency while upholding equal opportunity and non-discrimination. Genetic Information: Per federal and state law, we do not discriminate based on genetic information or request or require it from applicants or employees, except as permitted by law. Local Laws: We comply with all applicable local employment laws and ordinances where we operate. Note: This posting may be for a position with Keller Executive Search or one of our clients; the specific employer will be identified during the application and interview process. Employment laws and requirements may vary by employer and location.
Location: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Key Responsibilities: Support market expansion for Bybit Pay across global, building and owning the full growth pipeline Acquire and manage merchants, PSPs, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels. Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution. Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases. Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows. Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations. Provide market intelligence, partner feedback, and competitive analysis to optimize product direction. Represent Bybit in industry events, conferences, and ecosystem partnerships. Requirements: Strong understanding of the KOL and VIP ecosystem In-depth knowledge of the local market Comprehensive knowledge of our platform and products Strong understanding of community dynamics Knowledge of the OSOP environment for creating Campaign 2.0 campaigns Understanding of the marketing landscape Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Poland - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. The Role We’re looking for a Business Development Manager to grow Bybit EU’s presence in Poland and contribute to our wider European expansion. You’ll build and manage partnerships with local KOLs, affiliates, creators, crypto communities, and VIP networks—helping partners grow their audiences and delivering measurable results for Bybit. Key Responsibilities Identify and approach potential KOLs, affiliates and crypto communities in Poland. Build and manage a strong partnership pipeline, from market mapping and outreach through negotiation, onboarding, and activation. Develop trusted relationships with existing partners and help them grow their communities and partnership performance. Create localized partnership plans and campaigns that support user acquisition, user activity, trading volume, and revenue growth. Monitor partner and campaign performance, assess ROI , and identify ways to improve results. Work with Marketing, Product, Compliance, and other internal teams to develop and deliver effective campaigns and partner initiatives. Use OSOP to create and manage Campaign 2.0 campaigns. Identify local market trends, community needs, and competitor activity, and share insights with internal teams. Promote relevant Bybit EU products as part of partner initiatives, including Bybit Pay where appropriate. Represent Bybit at local industry events and build relationships across the Polish and European crypto ecosystem. Requirements Experience in business development, partnerships, affiliate marketing, or growth—ideally in crypto, Web3 , fintech, or a digital asset exchange. A track record of acquiring and developing partnerships that contribute to user growth, trading activity, volume, or revenue. Strong knowledge of the Polish crypto market, including its KOL , affiliate, VIPs, and community landscape. A good understanding of community dynamics and the local marketing environment. Strong communication, relationship-building, pitching, and negotiation skills. Ability to use performance data to evaluate campaigns and improve partner results. Understanding of Bybit’s platform and products, or the ability to build that knowledge quickly. Awareness of the European crypto market and regulatory environment, and the ability to work with Compliance on partner initiatives. Fluency in Polish and English. Nice to have: Familiarity with OSOP and experience creating Campaign 2.0 campaigns. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: France - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Key Responsibilities: Support market expansion for Bybit Pay across global, building and owning the full growth pipeline Acquire and manage merchants, PSPs, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels. Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution. Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases. Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows. Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations. Provide market intelligence, partner feedback, and competitive analysis to optimize product direction. Represent Bybit in industry events, conferences, and ecosystem partnerships. Requirements: Strong understanding of the KOL and VIP ecosystem In-depth knowledge of the local market Comprehensive knowledge of our platform and products Strong understanding of community dynamics Knowledge of the OSOP environment for creating Campaign 2.0 campaigns Understanding of the marketing landscap Fluent in French & English Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Arizona_Remote Verra Mobility is seeking a dynamic, commercially driven Vice President of Sales & Account Management, Government Solutions – Safety to lead revenue growth, strategic customer relationships, and account retention across assigned markets. This executive will have dual responsibility for leading a high-performing sales organization focused on new business development and expansion, while overseeing the Eastern Strategic Account Management team responsible for some of Verra Mobility's largest and highest annual recurring revenue (ARR) customers, particularly within red-light and speed safety enforcement programs. The VP will develop and execute comprehensive strategies to expand Verra Mobility's presence across the public-sector transportation safety market while ensuring the continued success, retention, and growth of existing strategic customer relationships. A critical component of this role is protecting and growing Verra Mobility's existing revenue base. The VP will lead the Eastern Strategic Account Management team in maintaining a 95% or greater customer renewal rate , driving year-over-year revenue growth through program expansions, and developing strong executive-level relationships with government clients. This includes ensuring that client programs meet established performance expectations, contractual obligations, and public safety objectives. The successful candidate will bring a strong understanding of complex government sales cycles, public-sector procurement, strategic account management, contract negotiations, and the transportation safety ecosystem. This leader must balance aggressive new business development with exceptional customer service, operational accountability, and long-term customer partnerships. As a member of the Government Solutions leadership team, this executive will partner closely with Product Management, Government Affairs, Legal, Finance, Operations, Implementation, Engineering, and other internal teams to ensure a coordinated approach to sales growth, customer retention, operational performance, and profitability. The VP will establish disciplined sales and account management execution, develop future leaders, and deliver measurable results across bookings, revenue growth, customer retention, program expansion, and profitability. This is an opportunity to lead two critical commercial functions in a business where sustained growth and strong customer partnerships directly support safer roads and stronger communities. Essential Responsibilities Sales Strategy & Revenue Growth Develop and execute comprehensive sales strategies aligned with Verra Mobility's enterprise objectives and long-term growth priorities. Own revenue growth, bookings, pipeline development, and sales performance across assigned safety markets and product portfolios. Identify and capture new market opportunities across municipal, county, state, and other public-sector organizations. Develop strategic growth plans for key markets, geographies, customer segments, and safety solutions. Drive new customer acquisition and expansion opportunities through additional program adoption, geographic expansion, and portfolio penetration. Establish clear sales targets, territory strategies, account plans, and performance expectations. Identify emerging market opportunities, competitive threats, legislative developments, and customer trends that influence purchasing decisions. Partner with executive leadership to develop annual operating plans, long-range growth strategies, and commercial forecasts. Strategic Account Management, Retention & Expansion Lead the Eastern Strategic Account Management team, responsible for overseeing some of Verra Mobility's highest-ARR government customers, including major red-light and speed safety enforcement programs. Establish and execute comprehensive account management strategies focused on customer retention, revenue protection, year-over-year growth, and long-term strategic partnerships. Maintain a customer renewal rate of 95% or greater, proactively identifying and mitigating contract renewal risks, competitive threats, and customer dissatisfaction. Drive year-over-year revenue growth within the existing customer portfolio through program expansions, additional enforcement locations, new safety solutions, and contract enhancements. Ensure Strategic Account Managers maintain strong relationships with senior government officials, including city managers, mayors, police chiefs, transportation directors, and other key decision-makers. Provide executive-level engagement and sponsorship for critical customer relationships, contract renewals, program expansions, and escalations. Establish structured account planning, executive engagement strategies, renewal forecasting, and performance reviews for high-value customers. Ensure account teams proactively monitor program performance, customer satisfaction, contractual commitments, and emerging risks that could impact retention or growth. Work closely with municipal leadership and internal operational teams to ensure customer programs achieve established performance metrics, service expectations, and public safety objectives. Lead complex contract renewals, amendments, commercial negotiations, and strategic customer initiatives. Develop account management leaders who can effectively balance customer advocacy, operational performance, financial results, and long-term account growth. Foster a proactive, customer-focused culture emphasizing accountability, responsiveness, and continuous improvement. Government & Executive Relationship Development Build and maintain trusted relationships with mayors, city managers, transportation directors, police chiefs, public works leaders, school district executives, procurement officials, and other government decision-makers. Develop and maintain executive-level relationships with strategically important municipal, county, state, and regional customers. Serve as an executive sponsor for high-value strategic accounts, major sales pursuits, contract renewals, and sensitive customer issues. Lead complex, multi-stakeholder commercial discussions involving public procurement processes, RFPs, competitive evaluations, and contract negotiations. Position Verra Mobility as a long-term strategic partner focused on measurable public safety outcomes, operational excellence, and technology innovation. Strengthen executive engagement throughout the entire customer lifecycle, from initial sales pursuit through implementation, ongoing program management, renewal, and expansion. Represent Verra Mobility at industry conferences, government forums, transportation safety events, and strategic customer meetings. Sales & Account Management Execution Establish disciplined, metrics-driven sales and account management organizations with consistent forecasting, performance monitoring, accountability, and execution processes. Drive sales accountability for pipeline coverage, conversion rates, win rates, contract value, sales cycle duration, and revenue attainment. Establish account management performance expectations for customer retention, renewal rates, year-over-year ARR growth, account expansion, executive engagement, and customer satisfaction. Oversee strategic pursuits, complex proposals, RFP responses, pricing strategies, contract renewals, and negotiations. Ensure Strategic Account Managers maintain comprehensive account plans identifying renewal timelines, expansion opportunities, customer priorities, and potential risks. Develop repeatable methodologies, value propositions, competitive positioning, and business cases demonstrating the economic and public safety benefits of Verra Mobility solutions. Improve organizational productivity through effective territory management, account segmentation, resource allocation, and performance management. Maintain accurate revenue forecasts and provide executive leadership with timely visibility into pipeline health, renewal risks, account growth opportunities, and overall commercial performance. Establish best practices for competitive intelligence, customer engagement, opportunity management, and strategic account planning. Customer Success & Program Performance Provide executive oversight to ensure strategic customer programs consistently meet contractual obligations, established performance metrics, and customer expectations. Partner with Operations, Engineering, Implementation, Product Management, and other internal stakeholders to resolve program performance challenges and improve service delivery. Work directly with city leadership and senior government stakeholders to understand program objectives, evaluate performance, and develop improvement strategies. Ensure account management teams proactively identify operational issues, customer concerns, and performance trends before they escalate into retention risks. Lead cross-functional efforts to resolve significant customer escalations, operational challenges, and contractual concerns. Establish regular business reviews with strategic customers to evaluate program performance, demonstrate value, identify improvement opportunities, and strengthen relationships. Advocate for customer needs and ensure internal teams remain aligned with contractual commitments, program requirements, and long-term customer success. Promote continuous improvement in customer service, program performance, and operational responsiveness. Market Expansion & Solution Positioning Accelerate market adoption and expansion of Verra Mobility's safety solutions, including: Red-light safety programs. Speed safety and automated speed enforcement. School bus stop-arm safety. Work zone safety. Other automated traffic enforcement and intelligent transportation solutions. Identify new applications, customer segments, and adjacent markets where Verra Mobility's technology can address emerging transportation safety challenges. Develop market-entry strategies for new geographies and jurisdictions. Identify opportunities to expand existing customer programs through additional enforcement technologies and solutions. Partner with Marketing and Product Management to refine market positioning, messaging, and differentiated value propositions. Translate customer feedback, industry trends, legislative developments, and competitive intelligence into actionable growth strategies. Advocate for customer needs and market opportunities in product roadmap and portfolio discussions. Organizational Leadership & Talent Development Build, lead, and develop high-performing Sales and Eastern Strategic Account Management teams capable of delivering sustained revenue growth and exceptional customer retention. Recruit, coach, and retain exceptional sales and account management talent while developing future commercial leaders. Establish a culture of accountability, customer focus, collaboration, proactive problem-solving, and continuous improvement. Develop leaders capable of managing complex government relationships, major sales opportunities, high-value strategic accounts, and challenging customer situations. Create clear performance expectations, development plans, and succession strategies across both organizations. Foster collaboration between Sales and Account Management to maximize expansion opportunities and ensure continuity throughout the customer lifecycle. Promote strong working relationships across geographically distributed teams and internal functional partners. Lead organizational change and continuously improve the effectiveness, scalability, and performance of both functions. Cross-Functional Leadership & Collaboration Partner with Product Management, Operations, Implementation, Engineering, Finance, Legal, Marketing, and other internal teams to deliver an exceptional customer experience. Collaborate with Government Affairs and other stakeholders to understand legislative, regulatory, and public-sector procurement developments impacting new and existing customers. Ensure commercial commitments align with operational capabilities, implementation requirements, contractual obligations, and financial objectives. Coordinate cross-functional resources to address customer escalations, program performance issues, renewal risks, and expansion opportunities. Ensure strategic customer needs are effectively communicated, prioritized, and addressed across the organization. Develop feedback mechanisms that connect customer insights and field intelligence to product innovation, operational improvements, and business strategy. Serve as an executive escalation point for critical customer relationships, significant operational challenges, and strategic commercial opportunities. Financial & Business Performance Own the commercial performance of the assigned Sales and Eastern Strategic Account Management organizations. Deliver annual revenue, bookings, customer retention, and account expansion objectives. Protect existing recurring revenue while driving profitable growth through new business acquisition and expansion of strategic customer programs. Partner with Finance to develop revenue forecasts, annual budgets, renewal projections, pipeline models, and long-range financial plans. Evaluate commercial opportunities based on revenue potential, profitability, implementation requirements, customer value, and strategic importance. Monitor sales and account management performance and proactively implement corrective actions when results fall below expectations. Balance near-term growth objectives with long-term customer relationships, contract sustainability, and profitability. Leadership Capabilities & Experience We are looking for a commercially minded executive who combines strategic vision, exceptional sales and account management leadership, strong government relationships, and a proven ability to deliver measurable results. The ideal candidate will demonstrate: Executive Sales & Account Management Leadership Proven ability to lead complex B2G, enterprise, or public-sector sales and strategic account management organizations. Demonstrated success delivering significant new business growth while maintaining high customer retention and expanding existing customer revenue. Experience overseeing large, high-value customer portfolios with significant recurring revenue responsibility. Ability to establish high-performance sales and account management cultures with measurable accountability. Proven success developing and maintaining executive-level customer relationships and leading complex contract renewals and negotiations. Government Market Expertise Deep understanding of state and local government sales environments, public-sector procurement, and government contract management. Experience selling and managing technology-enabled solutions for municipalities, transportation agencies, law enforcement organizations, school districts, or other government entities. Understanding of government budgeting, RFP processes, contract negotiations, multi-year agreements, and complex purchasing cycles. Ability to build and maintain trusted relationships with senior government executives and elected and appointed officials. Experience navigating politically sensitive customer environments, operational challenges, and complex stakeholder relationships. Strategic & Commercial Acumen Ability to develop long-term growth and customer retention strategies while executing against near-term revenue objectives. Exceptional negotiation, business development, strategic account management, and customer relationship management capabilities. Strong financial acumen, including revenue forecasting, recurring revenue management, pricing, contract economics, and profitability. Ability to identify expansion opportunities within existing customer relationships and translate customer needs into commercial growth. Demonstrated ability to identify customer risks and lead successful retention and recovery strategies. Organizational Leadership Demonstrated success recruiting, developing, and retaining high-performing sales and account management leaders and teams. Strong coaching, communication, and executive presence. Ability to influence across a matrixed organization and build effective cross-functional partnerships. Experience leading through organizational change, business growth, and operational transformation. Ability to establish accountability while promoting collaboration and customer-focused decision-making. Executive Communication & Influence Exceptional presentation, communication, and relationship-building skills. Ability to articulate complex technology solutions, program performance, and business value to senior government and corporate executives. Confidence representing the company in high-profile customer engagements, industry forums, contract negotiations, and executive-level escalations. Ability to influence executive leadership and align internal stakeholders around commercial and customer priorities. Qualifications 15+ years of progressive sales, account management, business development, or commercial leadership experience. At least 7 years in senior commercial leadership roles, preferably at the VP or equivalent level. Demonstrated success leading enterprise or government-focused sales and strategic account management organizations with significant revenue responsibility. Proven track record driving new business growth, retaining high-value customers, and expanding recurring revenue within existing accounts. Experience managing large strategic customer portfolios, complex contract renewals, long sales cycles, competitive procurement processes, and multi-year government contracts. Proven experience building and developing high-performing, geographically distributed sales and account management teams. Strong understanding of government procurement, budgeting, contracting, and public-sector customer relationship management. Experience in B2G, GovTech, public safety, transportation, smart cities, SaaS, or adjacent technology-enabled markets. Bachelor's degree in Business, Marketing, Public Administration, or a related field; MBA or equivalent advanced degree preferred. Willingness to travel extensively to support customer relationships, strategic opportunities, and team leadership. Measures of Success Success in this role will be measured by the executive's ability to: Sales Growth & New Business Consistently achieve or exceed annual sales bookings and revenue targets. Build a sustainable, qualified pipeline supporting long-term growth. Increase market penetration and adoption of Verra Mobility's safety solutions. Improve sales conversion, win rates, forecasting accuracy, and overall sales productivity. Strategic Account Retention & Expansion Maintain a 95% or greater customer renewal rate across the assigned strategic account portfolio. Deliver year-over-year ARR growth through expansion of existing customer programs. Protect and grow revenue from Verra Mobility's highest-value strategic customers. Maintain strong executive-level relationships with key government customers and decision-makers. Proactively identify and mitigate customer retention risks and competitive threats. Customer Success & Operational Performance Ensure strategic customer programs consistently meet established performance metrics and contractual expectations. Improve customer satisfaction, executive engagement, and long-term partnership strength. Effectively coordinate cross-functional resources to resolve customer challenges and improve program outcomes. Establish a proactive account management culture focused on customer success, accountability, and continuous improvement. Leadership & Financial Performance Build strong, accountable, and scalable Sales and Strategic Account Management organizations. Drive profitable revenue growth while protecting existing recurring revenue. Develop future leaders and strengthen cross-functional collaboration. Reinforce Verra Mobility's position as a trusted, long-term partner in transportation safety. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: Haifa, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language. We’ve raised more than €707M in financing from renowned U.S. and European-based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020, the Financial Times named us Europe’s second fastest-growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you. Wolt is more than just a food and retail delivery operation – we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimize our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way. We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Every one of our product team members has a say in where we are going and what solutions we implement. We work with passion, but we haven't forgotten how to have fun along the way! What you’ll be doing We are looking for a Group Support Service Manager to lead the Courier Support function at our Haifa site. This role will manage Team Leads and be responsible for service quality, operational performance, and the professional development of the teams within the domain. This is a meaningful leadership role that includes leading multiple teams and managers, working closely with local and global stakeholders, and directly influencing both courier experience and site performance. Day-to-day in this role you’ll: Manage, coach, and develop Team Leads within Courier Support. Own team performance across quality, efficiency, and service metrics, including CSAT, HT, SLA, and productivity. Build work plans, identify performance gaps, and lead data-driven improvement initiatives. Implement management routines, performance controls, and feedback practices across managers and teams. Lead performance improvement processes and employee development, while addressing professional and behavioral gaps when needed. Oversee day-to-day operations, task prioritization, and resource allocation based on operational needs. Partner closely with internal stakeholders, including Operations, Quality, Training, Workforce Management, and Global leadership. Lead projects and change initiatives within Courier Support while maintaining high-quality service and performance. Foster a professional, engaged, and growth-oriented work environment for managers and agents. Our humble expectations* Previous experience managing teams or managers in a service, operations, or fast-paced environment. Proven ability to lead performance, analyze data, and build effective work plans. Strong people-management skills, including coaching, giving feedback, developing managers, and leading challenging conversations. High level of ownership, independence, and ability to lead initiatives end to end. Strong prioritization and decision-making skills in a dynamic, fast-paced environment. Excellent interpersonal and stakeholder-management skills. Fluent Hebrew and English. Familiarity with Courier Support or Wolt systems is an advantage. If you are a people-focused leader who can drive change, turn data into action, and deliver results on the ground, we would love to hear from you. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
Location: Sliema, Malta About the Opportunity This role focuses on strengthening OKX EU's first line of defense by collaborating with internal departments and centralized teams to drive risk management, process improvements, and ensure control performance is robust. The position is key in ensuring the company meets MFSA and ESMA regulatory requirements and to enhance the organizational maturity needed to sustain the business's growth and integrity while embedding non-financial risk management within operational processes. What You’ll Be Doing Enhance cross-functional coordination by collaborating with second and third lines of defense (Risk Management, Compliance, and Internal Audit) to ensure alignment on control requirements, while maintaining a focus on first-line responsibilities. Act as a central point of contact for all first-line defense risk management and control activities, coordinating between internal departments (product, risk, compliance, finance, legal) and centralized teams to ensure effective risk mitigation strategies. Maintain Company's Risk & Control Self Assessment (RCSA) on an ongoing basis with a focus on critical processes and with designing, validating and testing of local controls as well as the associated reporting Maintain consistent, timely monitoring of Key Risk Indicators and promptly report KRI anomalies, or deviations to the Second Line Risk Management function Support periodic reviews of material outsourcing and relevant third-party/ICT arrangements, including required governance documentation and reporting. Monitor third-party performance, escalating material issues and follow-up actions to relevant governance forums. Support local product-governance reviews for new product launches, material changes and periodic reviews. Timely identification and reporting of local incidents and issues, tracking remediation, control enhancements and audit actions, whilst promoting cross-team collaboration and risk awareness through training and communication Automation and data analytics to improve risk identification, monitoring, and reporting, leveraging automation where appropriate. Work on any other projects and matters as raised by the local management What We Look For In You 3+ years of experience in operations, process management, or governance in a regulated environment (e.g., fintech, crypto, SaaS, financial services). Proven track record of working in scalable, high-growth organizations where operational workflows and processes are evolving rapidly. Strong ability to manage complex processes and ensure compliance and operational efficiency across cross-functional teams. Familiarity with governance frameworks, risk management processes, and compliance procedures. Collaborative mindset with the ability to work closely with multiple internal teams (risk, product, legal, vendor management) to ensure alignment and successful process execution. Exceptional organizational and communication skills, with the ability to manage multiple tasks, drive improvements, and escalate issues as needed. Comfortable working in a fast-paced, ever-changing environment, and taking the initiative to drive improvements in governance and controls. Why OKX? Opportunity to work with one of the leading global crypto exchanges. Be part of a dynamic, high-performing operations team that values collaboration and operational excellence. Play a key role in upholding governance and compliance within a rapidly growing and evolving industry. If you're passionate about governance, risk management, and operational processes, and have a knack for building strong cross-functional relationships, we want to hear from you! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: Abu Dhabi, UAE About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. What You’ll Do Develop and continuously improve risk and surveillance strategies for identifying abusive or manipulative activity across spot, perpetual futures , options, and related trading products. Investigate potentially coordinated or suspicious trading activity using order-flow analysis, self-trading and crossing behaviours, order-book signals, and account-linkage indicators. Define behavioural patterns for new or evolving manipulation methods, particularly in thinly traded assets, leveraged instruments, and liquidation-driven market events. Assess the impact of identified risks, including possible market disruption, financial exposure, and concentration of risk, to inform prioritisation and leadership reporting. Partner with Product, Compliance, and other relevant teams to design, test, and implement appropriate monitoring rules and risk controls. Collaborate with data scientists and analysts to translate trading-risk concepts into effective detection logic, models, and monitoring workflows. What You Bring Practical experience trading or managing risk in derivatives, with strong knowledge of futures, perpetual swaps, and options. Solid understanding of leverage, margin requirements, liquidation processes, insurance-fund structures, and auto-deleveraging mechanisms. Demonstrated experience in trading-risk management, market surveillance, or preventing market-abuse activity such as spoofing, layering, wash trading, front-running, or misuse of privileged information. Strong analytical ability; advanced SQL skills are essential, and Python experience is highly desirable. Ability to independently create and validate detection approaches using order-level and trade-level data. A mindset that anticipates how bad actors may build positions, obscure their behaviour, and exploit market or product mechanics. Preferred Qualifications Background in market surveillance, trading risk, or market-conduct roles at a digital-asset exchange, brokerage, or trading venue. Active derivatives-trading experience or a demonstrable quantitative trading record. Familiarity with conventional financial-market abuse regulations, surveillance frameworks, or vendor platforms. Knowledge of blockchain analytics and on-chain transaction tracing. Experience using graph analysis or entity-resolution methods to uncover coordinated account networks and fund flows. Familiarity with market-quality and anomaly indicators, such as VPIN and HHI. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As the Manager, Mid-Market Solutions at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Mid-Market prospects and customers. You will establish the operating rhythm for a high-volume, fast-moving pre-sales motion; coach the team on discovery, demos, solution fit, and value-based selling; and partner closely with Sales, Product, Customer Success, Account Management, and Technical Consulting to deliver a consistent customer experience. This is a player-coach leadership role. You will stay close to important opportunities while building a scalable team model: clear engagement standards, repeatable demos and discovery practices, strong capacity planning, and effective handoffs. You will use customer feedback and performance data to improve how Mid-Market Solutions Consultants help Ramp win, activate, and grow customers. WHAT YOU'LL DO - Lead, coach, and develop a team of Mid-Market Solutions Consultants; set clear expectations, provide regular feedback, and support career growth. - Establish a high-quality operating cadence for pipeline reviews, staffing, deal strategy, call coaching, performance management, and cross-functional planning. - Partner with Mid-Market Sales leadership to improve qualification, deploy Solutions capacity effectively, and build repeatable account and deal strategies. - Coach the team to run high-quality discovery, deliver tailored and efficient demos, connect Ramp’s products to finance and accounting workflows, and navigate solution-fit conversations with confidence. - Personally support the highest-priority or most complex Mid-Market opportunities, escalations, and customer-facing moments when needed. - Build scalable playbooks, demo standards, discovery frameworks, enablement assets, and knowledge-sharing practices that raise the team’s quality and speed. - Partner with Product, Product Marketing, Customer Success, Account Management, and Technical Consulting to translate recurring customer needs into clear feedback, strong handoffs, and improved customer outcomes. - Define and inspect team health metrics such as coverage, conversion, cycle efficiency, demo quality, solution fit, customer outcomes, and talent development. - Foster an inclusive, high-accountability culture grounded in customer empathy, collaboration, urgency, and continuous improvement. - Identify practical ways for the team to use AI to improve preparation, documentation, deal research, demo readiness, and customer-facing work while maintaining good judgment. WHAT YOU NEED - 6+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 2+ years of people management or demonstrated player-coach leadership. - Proven success leading or mentoring teams in a high-volume SaaS, fintech, or other customer-facing commercial environment. - Strong understanding of financial operations, accounting workflows, and the needs of finance and operations stakeholders. - Working knowledge of business systems and integrations, including ERP, HRIS, identity, or accounting platforms; APIs and file-based integrations are a plus. - Demonstrated ability to coach others on discovery, solution fit, demo execution, commercial judgment, technical communication, and consultative selling. - Strong operating judgment: able to prioritize team capacity, inspect pipeline health, use data to improve execution, and make clear trade-offs in a fast-paced environment. - Proven ability to partner effectively with Sales and post-sales leaders while protecting customer trust and delivery readiness. - Track record of building repeatable team processes, assets, and rituals that improve consistency beyond individual contributions. - Excellent communication, organizational, and change-management skills. NICE TO HAVE - Experience in fintech, spend management, accounting automation, payments, or adjacent financial software. - Familiarity with Ramp-relevant systems such as ERP, HRIS, identity, or accounting platforms. - Experience using AI-assisted workflows to improve solutions, sales, or customer-facing team effectiveness. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: 1 City Place Drive, Suite 285, Creve Coeur, MO 63141 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team! The Commercial Insurance Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. Accounts are small to middle-market accounts for architect & engineering clients. While the Account Manager will work with new clients produced by others, the Account Manager will not be expected to develop new business. WHAT WE’RE LOOKING FOR: REQUIRED : Candidates with commercial property & casualty account management experience , preferably at least 2+ years. Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions, and who thrive on providing great customer service to internal and external clients. Location: REQUIRED - This is a HYBRID role; qualified candidates must be able & willing to work 3 days a week in our St. Louis, MO (Creve Coeur) office. WHAT YOU’LL DO: The Account Manager’s main function is to provide day‐to‐day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients. A detailed list of job duties include (but are not limited to): Handle day‐to‐day client issues and questions via phone or email including: Answer client questions and resolve client problems Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution Appropriately document customer service transactions Handle changes in exposure and manage related endorsement and documentation process Forward contract reviews to appropriate resources Forward certificate of insurance requests to appropriate resource Issue Auto ID Cards as needed Create and update account information in the shared database Claims reporting Assist with processing of invoicing and order financing when appropriate Proactively manage the insurance renewal and new business process in accordance with EPIC’s timing standards. Pre‐complete insurance applications Send request for information to clients Follow‐up on collecting information Submit information to insurers Negotiate policy terms Obtain options from competing insurers as needed Prepare insurance proposal including analysis and comparison of options (if applicable) and present to client (mostly via phone or web) Prepare documentation including invoicing and confirmation of coverage Review and email policies to clients Use agency management system (Sagitta) as appropriate throughout the process Job Accountability Measures Customer satisfaction; retention Adherence to established procedures Timing and quality of service Technical accuracy; attention to detail Positive professional attitude; leadership Proactive problem‐solving Effective communication Personal development Avoidance of errors and omissions Meet or exceed agreed‐upon goals WHAT YOU’LL BRING: Full knowledge of Property & Casualty lines of coverage and services Recognize problems and respond appropriately Able to analyze situations logically in order to draw solid conclusions Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel Strong attention to detail and time management abilities Strong ability to multi-task and assign priority Ability to work effectively and efficiently both with and without direct supervision Ability to work effectively and efficiently in a team environment as well as independently Strong interpersonal communication skills, both written and oral Education and/or Experience: High school diploma or G.E.D. equivalent required. College degree preferred. Two or more years' experience in mid-size brokerage working with commercial P&C accounts is strongly preferred Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. Certificates / Licenses: Property and Casualty Broker License COMPENSATION: Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-AT1 #LI-Hybrid
We're hiring an HR Associate to help run the systems and operational side of People Operations at CEA. You'll own the processes that move people into, through, and out of the organisation: onboarding, contracts, expenses, payroll inputs, state and city tax filings, and the HR systems that connect them.
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Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Product Manager, Spark Projects to join our Product Team and lead a new Supabase project type built for how agents use infrastructure. Agents are creating an unprecedented amount of software, and every app, prototype, preview, and experiment needs a backend from the moment it’s created. Spark projects provision in a second, scale down when idle, and are cheap to enough to use liberally, guilt-free. while keeping the Supabase interface agents already know. Some of these projects will be small and short-lived while others will grow and graduate to larger instances on Supabase. This role owns establishing Spark as the default starting point for agent-built software and how projects grow from an early experiments into production workloads on Supabase. WHAT YOU’LL BE RESPONSIBLE FOR - Own the product strategy and roadmap for Spark projects, from early MVP through general availability. - Make Spark effortless for agents and the platforms they run on, so a backend exists the moment an idea does. - Define the path from experiment to production, including how projects get claimed, upgraded, and grown into the full Supabase platform. - Shape packaging and pricing with Engineering, Growth, and Finance so Spark is economical at very large scale. - Partner closely with Supabase for Platforms customers to understand their needs and bring Spark to them first. - Define what success looks like, instrument it end to end, and let the data guide what gets built next. YOU MIGHT BE A GOOD FIT IF YOU - Have 5+ years of product management on developer tools or infrastructure, or are an ex-founder with strong product instincts. - Have a strong point of view on agent-driven development and how it changes what developers and platforms need from a backend. - Know your way around AI Evals, controlled experimentation, and data analysis. - Are biased toward speed and would rather ship, learn, and iterate than perfect a spec. - Build with what you own and form opinions through first-hand use. - Use AI tools to compress research, drafting, and feedback synthesis so you can focus on judgment calls. - Work async by default, making decisions in writing in a fully remote team. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Global Workplace: Remote About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Product Manager, Administration & Governance to join our Product Team and make Supabase the default starting point for software built inside a company. Supabase already spreads from the bottom up: someone has an idea, creates a project, and builds something useful. Inside most companies, Supabase starts the same way: someone has an idea, creates a project, and builds something useful. The next step is making that momentum company-wide: one platform where anyone can start building, and where IT can see what’s running, who owns it, and what it costs. You’ll own how companies run Supabase as their internal development platform: approved by IT and easy for anyone in the company to use. You’ll make it possible for people and the agents they work with to start building without waiting on infrastructure, while giving platform, IT, and security teams the controls they need to say yes. The goal is to make the approved path the easiest path, from an early experiment to a production application, with the controls companies need built in. WHAT YOU’LL BE RESPONSIBLE FOR - Own the product strategy and roadmap for internal innovation, from a company’s first IT-approved rollout to adoption across teams and business units. - Make getting started self-service, whether someone creates a project in Supabase, through an internal developer portal, or with an agent. Give builders the access and infrastructure they need without a ticket for every project. - Steer scattered usage into a manageable company-wide platform. Give companies one view of everything they run on Supabase. Shape how ownership, delegated access, and boundaries work so teams can move independently as usage grows. - Partner closely with platform, IT, security, and finance teams to understand what it takes to approve Supabase and keep it approved. Translate their needs into practical identity, policy, audit, and spend controls that don’t slow builders down. - Define the path from experiment to production, including project ownership, access, and the guardrails that change as an application becomes important to the business. - Work with Engineering, Design, Sales, and Customer Success to turn early customer rollouts into a repeatable experience, rather than a new custom integration for every company. - Define what success looks like, instrument it end to end, and let the data guide what gets built next—from time to first project and self-service adoption to production usage and expansion across the company. YOU MIGHT BE A GOOD FIT IF YOU - Have 7+ years of product management on developer tools, infrastructure, or internal developer platforms. - Have built self-service products that developers love and platform or IT teams trust. You understand both the person trying to ship an app and the team responsible for how it runs. - Can reason about identity, permissions, organization boundaries, and usage attribution, and turn those systems into workflows people can actually understand. - Have a strong point of view on how agents change who can build software inside a company and what an internal development platform needs to make that possible. - Know your way around controlled experimentation and data analysis, and can connect easier adoption to sustained product use. - Are biased toward speed and would rather ship, learn, and iterate than perfect a spec. - Build with what you own and form opinions through first-hand use, from creating a project to configuring the policies around it. - Use AI tools to compress research, drafting, and feedback synthesis so you can focus on judgment calls. - Work async by default, making decisions in writing in a fully remote team. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
We are seeking an L4 Capacity Planning Lead to join Coinbase's Compliance Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our compliance operation meet regulatory demand efficiently and cost-effectively.